[EU]Wallet Operations Manager

Location: Vienna, Austria About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. 📌 Please note: This is an on-site role based in Vienna, Austria. Due to the fast-paced hiring process and local regulatory requirements, candidates already eligible to work in Austria or the EU are strongly preferred. About the Role Bybit is seeking a Wallet Operations Manager to join our EU Finance team. The role combines hands-on wallet operations with digital asset management, ensuring secure and efficient asset transfers, settlements, reconciliations, and safeguarding of client crypto assets. The successful candidate will work closely with Finance, Treasury, Risk, and Technology teams to support daily operations and maintain reliable wallet infrastructure and asset controls. Key Responsibilities Wallet Operations: Operate and manage hot, warm, and cold wallets, including wallet rebalancing, asset transfers, and transaction approvals. Wallet Infrastructure : Work with institutional custody platforms, including MPC-based wallet solutions, transaction workflows, and wallet configurations. Asset Settlements: Execute and monitor crypto asset settlements, internal transfers, and cross-chain transactions, ensuring timely and accurate processing. Safeguarding: Support the safeguarding and segregation of client crypto assets in accordance with internal policies and regulatory requirements. Asset Reconciliation: Reconcile on-chain wallet balances with internal systems and custody records, identifying and resolving discrepancies. Liquidity Management: Coordinate with Treasury to ensure sufficient asset availability across wallets and networks. Operational Controls: Maintain secure transaction approval workflows, maker-checker controls, and wallet access permissions. Process Improvement: Maintain SOPs, support automation initiatives, and improve the efficiency and reliability of wallet operations. Operational Support: Investigate failed transactions, settlement issues, and other wallet-related incidents, coordinating with internal stakeholders as needed. Support internal and external audits by providing relevant wallet and asset records. Key Requirements 3+ years of experience in crypto wallet operations, digital asset custody, exchange operations, or a related field. Bachelor's degree in Finance, IT, Computer Science, or equivalent practical experience. Strong technical understanding of blockchain networks, wallet infrastructure, private key management, MPC, and multi-signature solutions. Hands-on experience with institutional digital asset custody platforms and wallet management systems. Good understanding of crypto asset transfers, settlements, liquidity management, and blockchain transaction processes. Experience with asset reconciliation, safeguarding, and operational controls. Strong analytical and problem-solving skills with attention to detail. Ability to work independently and collaborate across Finance, Treasury, Risk, and Technology teams. Professional fluency in English; Mandarin Chinese is an huge advantage. Nice to Have Experience at a cryptocurrency exchange, custodian, or regulated financial institution. Understanding of EU MiCAR safeguarding and segregation requirements. Familiarity with on-chain monitoring tools and blockchain explorers. Experience with process automation or operational reporting. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.