Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3)
Workplace: Hybrid
The role & it's impact:
As a Solutions Consultant you will act as a trusted technical advisor and strategic partner, working alongside our sales team to deliver custom solution designs for accounting practice partners. You will translate complex partner requirements into scalable workflow strategies, identifying potential risks early and helping client firms unlock maximum long-term value from the Xero platform.
By combining deep accounting knowledge with consultative technical expertise, you will lead solution scoping, conduct tailored product demonstrations, and guide partners through seamless migrations. Your efforts will directly drive active software adoption, transforming accountants and bookkeepers into passionate, long-term champions.
The team & how they connect:
You will join a collaborative team of five reporting directly to our Solutions Consultant Manager. The team serves as the vital bridge between account executives, product engineering, and external practice partners. Together, you will share market insights internally to shape product features while co-designing tailored technical strategies for client growth.
Initially, the role will focus on:
- Leading technical discovery and tailored solution scoping in partnership with Account Executives
- Designing and delivering engaging, custom product demonstrations to address specific firm workflow challenges
- Guiding new practice partners through cloud implementation, workflow mapping, and early adoption up skilling
- Providing expert technical support during sales cycles to overcome operational roadblocks and objections
Where and how you can work:
We support a flexible hybrid working model designed to give you balance while keeping you connected. This role can be based in Auckland with modern office facilities available for collaborative workshops, team connection, and boost days, alongside flexible work-from-home options.
Here are some of the things we are looking for:
- Solid operational experience gained directly within an accounting or bookkeeping practice environment
- Proven success in consultative problem solving, pre-sales or technical solution design within complex environments
- Strong ability to communicate complex concepts simply and present engaging sessions or demonstrations to diverse audiences
- Deep familiarity with cloud-based accounting platforms and broader practice workflow software ecosystems
- Practical experience or comfort leveraging modern productivity technologies, including AI tools, to build efficient solutions
- Highly developed interpersonal skills with the confidence to navigate ambiguity and partner effectively across internal and external teams
At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team so we encourage you to apply even if your experience isn't a perfect match!
Задачи:
— Разрабатывать и подключать инструменты на базе Model Context Protocol (MCP): понимать устройство MCP-серверов и проектировать клиентские решения «интерфейс — агент — инструменты»
— Писать спецификации и правила для агентов, развивать реестр скиллов команды
— Ревьюить код — и человеческий, и агентский; держать планку качества
— Участвовать в планировании, оценке задач, релизах; работать в связке с аналитиками, бэкендом, дизайном и QA
— Менторить джунов — в том числе учить их работать с агентами
— Разрабатывать и рефакторить модули платформы (интерфейсы управления медиа-хранилищем) — руками агента под вашим управлением
— Проектировать поверхности взаимодействия человека и AI: чаты с потоковой передачей ответов (SSE), канвасы, дашборды агентов
— Создавать собственных AI-агентов и мульти-агентные системы, встроенные в продукт
Требования:
— Опыт коммерческой фронтенд-разработки от 5 лет, из них от 2 лет в роли Senior
— Глубокий практический опыт с React, Next.js и TypeScript, понимание внутреннего устройства
— Опыт проектирования архитектуры сложных фронтенд-приложений и принятия ключевых технических решений
— Понимание и применение принципов SOLID, DRY, KISS, а также паттернов проектирования
— Опыт работы с менеджерами состояний (Redux Toolkit, RTK Query) в крупных проектах
Location: Singapore; Melbourne; Sydney
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
WHAT YOU WILL DO
As an AI Deployment Strategist, AI4Eng for Physics and Engineering in APAC, you are Mistral's forward-deployed operator on strategic enterprise accounts across automotive, aerospace, semiconductors, industrial equipment, and energy. You own the delivery of AI solutions for physics and engineering challenges end-to-end.
Discovery, Scoping & Solution Design:
- Run technical discovery sessions to understand business and engineering requirements.
- Identify, qualify, and prioritize use cases aligned with the customer's strategic R&D and product-development challenges.
- Translate business goals into a concrete AI roadmap and high-level solution architecture, validating feasibility with Product and Applied AI teams.
- Build ROI models and business value propositions, and own scoping documents and SOW inputs.
Delivery & Program Management
- Own end-to-end delivery: discovery → design → build → deploy → adoption.
- Set up the account operating model: governance, decision forums, and cadence.
- Drive day-to-day execution: priorities, milestones, unblockers, and risk management.
- Drive scope control and change management, ensuring the right artifacts are produced (design doc, runbook, eval plan, rollout plan, handover).
- Bring knowledge of processes and regulations from the industries we serve (aerospace, semiconductor, automotive, industrial equipment, energy).
Adoption, Value Realization & Expansion
- Lead user testing, training, change management, and developer enablement.
- Track value realization against agreed KPIs and report to executive sponsors.
- Capture field learnings and feed product gaps and platform needs back to Product, Science, and Engineering.
ABOUT YOU
- Advanced university degree in physics or engineering, or IT.
- 5+ years of experience as a (technical) project manager in a relevant industry, e.g., automotive, semiconductors, or aerospace.
- Experience in software development, machine learning, and ideally in numerical simulations for physics and engineering (CAE, CFD, FEM, DEM, etc.).
- Hands-on coding proficiency (Python at minimum), with the ability to read design docs and hold your own in deep technical conversations with data scientists, ML engineers, and simulation engineers.
- Strong grasp of where AI creates value in computational science: surrogate models, PDE solvers, FEM/CFD acceleration, inverse problems, and differentiable simulation.
- Familiarity with deployment patterns (SaaS, VPC, on-prem, hybrid), security and compliance basics, and ideally agile project management methodologies.
- Strong communication skills with the ability to explain complex technical concepts in simple terms and to manage C-level stakeholders.
We are looking for adaptable team players who excel in a fast-paced environment, are ready to own delivery across APAC accounts, and are prepared to support pre-sales motions to contribute to our shared goals and growth.
INTERVIEW PROCESS
- Talent Acquisition screening call (30 min)
- 30 min Hiring Manager Interview
- 45 min Technical Interview (physics, simulation, and AI deep dive)
- 45 min Business Acumen Interview
- Panel (Customer Meeting Role-Play & Use Case Scoping Exercise, 1h)
- 30 min Value Talk
- Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
At Anthropic, we're building AI systems that are safe, beneficial, and transformative. Our mission is to develop AI that benefits humanity, and we believe the most powerful capabilities emerge when we thoughtfully bridge the gap between research breakthroughs and real-world applications.
Frontier AI runs on datacenters, and the world is in the middle of the largest infrastructure buildout in a generation. The binding constraint on progress is increasingly everything around the chips: land, power, permits, equipment, and the design and construction of the buildings themselves. Bringing a single site online involves hundreds of people, thousands of components, and decisions that move enormous amounts of capital. Much of that work still runs on spreadsheets and handoffs.
At Anthropic, we're building software and Claude-powered tools to help Anthropic scale out its compute, and we think there's an enormous opportunity to rethink how that work gets done. It's early, it's already having a real impact, and the engineers who join now will shape how one of the most consequential buildouts in the world gets done.
We're looking for strong, versatile software engineers who love building for people doing real work in the physical world. You'll embed with the teams that source sites, design buildings, procure equipment, and manage construction, learn their work deeply, and build the tools and systems they rely on every day. Datacenter experience is a big plus, but what matters most is that you can earn the trust of expert operators, model a messy domain cleanly, and move fast.
Responsibilities
Build the core systems that track a datacenter's lifecycle (sites, designs, bills of materials, equipment, and construction progress) in one trusted, permissioned source of truth
Embed with datacenter, energy, and supply chain teams to understand how the work actually gets done, find the critical path, and build the tools they reach for first
Bring order to messy data by migrating and reconciling spreadsheets and legacy trackers, and integrate with the industry's tools, like construction management, scheduling, and engineering systems
Design for trust: fine-grained permissions, auditability, and data quality for information that steers major investment decisions
Ship early, iterate with users, and cut anything that doesn't help bring compute online sooner
Partner with research to understand new model capabilities and share where they fall short in engineering-heavy, physical-world domains
You may be a good fit if you
Have 8+ years of experience building software, with strong full-stack skills and solid grounding in data modeling, APIs, and databases
Have built software that teams in a physical-world industry depend on, such as datacenters, construction, energy, manufacturing, supply chain, or logistics
Have a track record of zero-to-one work in startup or startup-like environments
Are deeply user-centric: you learn the domain from the people doing the work and validate with them before over-investing
Bring high agency and good judgment about what matters, and hold strong opinions loosely
Communicate clearly across engineering, operations, and research, and care about the societal impacts of your work
Strong candidates may also have
Experience in datacenters (at a hyperscaler, colocation provider, operator, utility, or engineering firm), or in adjacent fields like construction, logistics, or legal
Experience with the domain's tooling, such as construction management (Procore, Autodesk Construction Cloud), scheduling (Primavera P6), PLM/BOM, ERP and procurement, CAD/BIM, DCIM, or power system studies
A background in electrical, mechanical, or civil engineering, energy systems, or supply chain alongside a software career
Experience building products with large language models
Candidates need not have
100% of the skills listed above
Formal certifications or education credentials
Direct machine learning or AI research experience
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: เขตปทุมวัน, Thailand
Workplace: onsite
Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone.
This exciting role within the Business & Process Department could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.
We are a family-owned global manufacturer of construction materials and within our Group, our 43,500 team members in 90 countries across 320 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.
In Asia Pacific, since the 1990s Knauf has been established as a leading and trusted brand for drywall products and system solutions. Today, with over 5,500 experienced, talented, and diversified people operating nearly 35 production facilities and offices across the region, coupled with an extensive expertise-backed sales and support network, our teams deliver the best of Knauf to our customers, while supporting positive changes to the industry and communities where we operate – in Australia, China, Korea, Japan, India, Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore, Central Asia, and the Caucasus.
Reporting into
Senior Business Process Manager
, we are searching for a team member to join us as
Business Process & Digital Transformation Specialist (SAP).
Can you say yes?
The
Business Process & Digital Transformation Specialist (SAP)
supports
APAC business units
by performing the hands-on process
analysis
and
solution development
needed to
simplify, standardise and improve
how work is performed. The role
maps current-state processes
, identifies
bottlenecks
,
root causes
,
manual workarounds
and
system gaps
, then converts these findings into
practical improvement actions
using structured methods such as
Value Stream Mapping
,
Business Process Model and Notation (BPMN)
,
root cause analysis
and
data-driven problem solving
.
This position requires a
hands-on professional
who can move beyond
documenting issues
to
designing, building and implementing workable solutions
. The successful candidate should be able to analyse
SAP-enabled business processes
, understand
system behaviour
, define
clear requirements
, work with
Global Process Owners and IT
on enhancements, and directly develop
practical digital solutions
where appropriate, including
workflow automation
,
reporting tools
,
scripts
or
low-code applications
.
The role’s core purpose is to improve
operational effectiveness
by combining
process thinking
, SAP
knowledge
, data
analysis
, automation
capability
and
strong stakeholder engagement
to deliver measurable
, sustainable
business outcomes across APAC.
What you will be doing
Process Improvement & Solution Design
· Support and lead end-to-end process improvement initiatives, from problem definition and current-state
assessment through solution design, implementation and stabilisation.
· Perform structured root cause analysis using process, system and data evidence, going beyond issue identification to develop practical corrective and preventive solutions.
· Design scalable processes that balance global standards, internal
controls and local business requirements.
· Define success measures and use feedback and performance data to evaluate adoption, effectiveness and realised
business outcomes.
· Document future-state processes, business rules, roles, controls and operating procedures in a clear and usable format.
SAP & Digital Enablement
· Analyse SAP-enabled business processes and system behaviour to identify opportunities for simplification, standardisation, digitisation and automation.
· Translate business needs into clear functional requirements, user stories, process designs, data logic and acceptance criteria for IT and solution teams.
Develop or support pragmatic digital solutions using approved automation, workflow, reporting and analytics tools.
· Validate data and solution logic, coordinate or execute User Acceptance Testing, manage defects, and confirm that delivered solutions address the underlying business need.
· Support SAP S/4HANA transformation and regional system rollouts by providing APAC process input, testing support, business readiness and post-go-live improvement.
Project Delivery & Change Adoption
· Own assigned workstreams and deliverables, maintaining clear scope, priorities, dependencies, risks, actions and stakeholder communication.
· Partner with business units, Global Process Owners, IT and functional teams to align regional needs with global designs and influence decisions through facts and practical recommendations.
· Prepare concise management updates, recommendations and business cases that convert complex process and system detail into clear decisions and actions.
· Support change impact assessment, user communication, training, adoption and transition into business-as-usual operations.
Regional Collaboration & Capability Building
· Build
trusted relationships
across
APAC
and work effectively across
cultures
,
functions
and
levels of seniority
.
· Share reusable
process standards
,
tools
,
lessons learned
and
leading practices
across business units.
Coach
process owners
and
key users
in
structured problem solving
,
process thinking
and
ownership of sustainable improvements
.
What we would love for you to have
Minimum
3 years’ experience
in business process improvement, business analysis, or a similar role.
Strong working knowledge of at least one
SAP module (e.g. SD, FI/CO, PtM)
Ability to analyse process flows, SAP transactions and data structures, and translate findings into clear business and functional requirements.
Demonstrated experience diagnosing business and system problems, performing root cause analysis, and implementing practical, data-driven solutions.
Hands-on experience with at least one workflow, automation, reporting or scripting technology, such as Microsoft Power Platform, Power Automate, SAP Build Process Automation, Power BI, SQL, Python, VBA, JSON, Nintex, ProcessMaker or a comparable tool.
Hands-on experience delivering process or system improvements through requirements definition, testing, implementation and user adoption.
Experience working with cross-functional stakeholders in a regional, multi-country or complex matrix environment.
Experience in manufacturing, building materials, supply chain, order-to-cash or related operational environments is advantageous
SAP project, rollout or S/4HANA transformation experience is advantageous.
What happens next?
Your application will be reviewed by our Hiring Team to determine if your experiences and skills are what we are looking for in the role. If you are, our Talent Acquisition representative will contact you promptly to arrange for next steps.
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic’s Safeguards Enforcement team detects and mitigates misuse of Claude, and much of that work depends on people: a growing human review workforce made up of full-time staff, contractors, vendors and BPO partners. As that workforce scales across a widening range of harm areas, the programs that bring people in, give them the right access, and roll them off cleanly have to keep pace.
As Program Manager for Safeguards Workforce Operations, you’ll own those programs end to end. You’ll run onboarding, offboarding, device provisioning and access provisioning for every worker type we use, working hands-on with the requests themselves while you build the processes that make them repeatable. You’ll partner with Enforcement leads to turn shifting priorities into capacity plans, and carry those plans through with our vendor partners. Because this role supports every Safeguards Enforcement program, you’ll also connect the dots across Anthropic, working with IT, People Operations, Security, Contingent Workforce, Human Data Operations and other teams running scaled human review to streamline practices and keep standards consistent.
This is a role for someone who likes fixing broken things at speed. The landscape moves quickly, priorities change often, and the work is an even mix of direct execution and program building.
Key responsibilities
Own the workforce lifecycle for contractor, vendor and BPO reviewers: onboarding, offboarding, device provisioning and access provisioning
Triage and execute inbound requests for new or changing vendor, BPO and contractor capacity
Turn ad hoc or broken processes into scalable ones, with clear owners, service levels and a system of record
Partner with IT and Security on access governance: least-privilege provisioning, timely revocation and regular access reviews
Build and maintain capacity plans with Enforcement leads, translating review demand into workforce needs and adjusting as priorities shift
Work with Safeguards vendor management to hold partners accountable to capacity and onboarding commitments
Align practices with Human Data Operations and other teams running scaled human review, and help them streamline their own workflows
Help define the long-term workforce strategy for Safeguards Enforcement
Minimum qualifications
Have personally run onboarding, offboarding, access and device provisioning for contractor, vendor or BPO workforces — doing the work, not only overseeing it
Have operated scaled human review programs with vendors or BPOs, such as trust & safety, content moderation or data annotation operations
Have taken a broken or ad hoc process, made it scalable, and brought other teams along in adopting it
Understand the fundamentals of capacity planning: how volume, handle time, quality targets, ramp and attrition turn into workforce needs
Exercise sound judgment on access and permissions, and know when to bring in IT or Security
Move quickly and stay effective when priorities change and information is incomplete
Build alignment through direct partnership with the teams you depend on
Preferred qualifications
Owned a vendor or BPO relationship directly, including service levels and business reviews
Built formal capacity models for review or operations workforces
Supported workforces across more than one enforcement or harm area
Hands-on experience with device management and identity and access tooling
Worked through a period of hypergrowth where programs had to mature alongside the organization
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$245,000
—
$285,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
About ActAI
There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal to no prompting. Our application focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. We believe products will greatly reduce hallucinations.
Our objective is to organise anyone's life.
Role
As a Web Frontend Engineer, you will build the core web experiences, including Chat, Notes, Calendar, Docs and Sheets.
You will own complex, highly interactive product surfaces from architecture through implementation, working closely with product, design, backend and AI engineers to make AI a native part of how users communicate, write, organise and work.
What You'll Own
Build major web experiences across Chat, Notes, Calendar, Docs, and Sheets.
Develop complex interactions including real-time messaging, collaborative editing, rich-text editing, scheduling, tables, and spreadsheets.
Build reusable frontend architecture and components that work consistently across ActAI applications.
Integrate streaming AI responses, proactive actions, and model-driven experiences directly into product workflows.
Own frontend performance, responsiveness, reliability and accessibility across browsers and devices.
Work closely with product and design to take ideas from prototype to production quickly.
What We're Looking For
Strong experience building complex, production web applications using React, TypeScript and modern frontend technologies.
Deep understanding of frontend architecture, state management, browser APIs, and performance.
Experience building highly interactive products such as chat, collaboration, productivity, document editing, calendars, or workspaces.
Experience with real-time systems, WebSockets, streaming APIs, or collaborative interfaces.
Strong product and UI judgment with attention to interaction details.
Able to independently own features from technical design through production.
Outcomes
Users can communicate, write, organise and collaborate seamlessly across Chat, Notes, Calendar, Docs and Sheets.
Complex interactions such as group messaging, editing, scheduling and collaboration feel fast and reliable.
AI capabilities are integrated naturally into product workflows rather than added as separate chatbot experiences.
Frontend architecture remains fast, maintainable and reusable as ActAI expands into new applications and workflows.
Tech Stack
TypeScript
React.js / Next.js
HTML / CSS
WebSockets / streaming APIs
Node.js
REST / GraphQL APIs
How We Work
The best products today in the world were built by small, world-class teams. We are a high talent density and hands-on team. We make decisions collectively and move at rapid speed, striking a balance between shipping high-quality work and learning.
Joining our team requires the ability to bring structure, exercise judgment and execute independently. Our goal is to put in the hands of our users a truly magical product.
Interview Process
If there appears to be a fit, we'll reach out to schedule 3, but no more than 4 interviews.
Applications are evaluated by our technical team members. Interviews will be conducted via virtual meetings and/or onsite.
We value transparency and efficiency, so expect a prompt decision. If you've demonstrated the exceptional skills and mindset we're looking for, we'll extend an offer to join us and help bring practical AI benefits to billions of users globally.
Location: Dubai, United Arab Emirates
Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now!
Tickmill is looking to hire a Head of Product, Exchange-Traded Products
to join our rapidly expanding team.
About Tickmill
Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and Bonds, as well as Exchange Traded Derivatives (Futures & Options).
The Tickmill Group was established in 2014 and employs over 290 individuals through its offices in London, Cyprus, Estonia, South Africa, and several other regional offices globally.
Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what make it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and many opportunities for professional growth.
Join the Tigers!
What the job looks like?
The
Head of Product, Exchange-Traded Products
will have the opportunity to:
Own and drive the expansion of Tickmill's Stocks & Exchange-Traded Products offering.
Define the product strategy, roadmap, and business objectives for Stocks, ETFs, and related investment products.
Lead the trading and investing experience across web and mobile platforms, including market data, order management, portfolio views, reporting, and corporate actions.
Partner closely with Engineering, UX/UI, QA, Compliance, Brokerage, Operations, Sales, Marketing, Affiliates, and other key stakeholders to deliver products from concept to market.
Define and prioritize product features based on customer needs, regulatory requirements, technical feasibility, and business objectives.
Work closely with exchanges, market data providers, clearing brokers, custodians, and technology vendors to enhance and scale the product offering.
Help define scalable operating models that balance global consistency with local market requirements.
Support acquisition, activation, retention, and engagement initiatives in collaboration with Sales, Marketing, Affiliates, and Partnerships teams.
Establish KPIs and continuously optimize client adoption, trading activity, customer engagement, and commercial performance.
Champion a simple, intuitive, and mobile-first investing experience for retail clients.
What will you need to be able to do the job?
7+ years of Product Management experience.
3+ years of experience building or managing Stocks, ETFs, Equities, or other Exchange-Traded Products within a brokerage, investment platform, exchange, fintech, or wealth management environment.
Strong understanding of equities market structure, order management, trade execution, settlement, custody, market data, corporate actions, and retail brokerage operations.
Proven track record of successfully launching, scaling, and optimizing trading or investment products.
Demonstrated experience designing and optimizing customer journeys, onboarding experiences, and product UX using customer insights, analytics, and experimentation.
Strong stakeholder management skills with the ability to lead complex cross-functional initiatives.
Strong technical understanding and the ability to collaborate effectively with engineering and technology teams.
Excellent analytical, strategic thinking, communication, and problem-solving skills.
Proficient in English with excellent written and verbal communication skills.
It will be considered as a plus if you have:
Experience designing, supporting, or optimizing affiliate, referral, Introducing Broker (IB), and partner acquisition journeys.
Experience working with providers such as Interactive Brokers, Saxo, DriveWealth, Apex, Alpaca, or similar brokerage infrastructure platforms.
Experience in scaling global investment products across multiple regulatory jurisdictions.
Experience working within a mobile-first investing or digital wealth management environment.
Knowledge of international equities markets and multi-asset investing products.
By joining us, you can expect:
A Unique Opportunity for a career in a global, fast-growing company.
Attractive remuneration package based on qualifications and experience.
Opportunities to learn and grow through our "Employee Training & Development Program".
Health Insurance.
Multiple events to bond with the team and the group.
Birthday and Loyalty benefits.
What to expect from our recruitment process:
First interview with HR.
Product and stakeholder management interview.
Final interview with top management.
Make your next career step and apply NOW!
Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: London, Greater London, United Kingdom
Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now!
Tickmill is looking to hire a Head of Product, Exchange-Traded Products
to join our rapidly expanding team.
About Tickmill
Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and Bonds, as well as Exchange Traded Derivatives (Futures & Options).
The Tickmill Group was established in 2014 and employs over 290 individuals through its offices in London, Cyprus, Estonia, South Africa, and several other regional offices globally.
Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what make it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and many opportunities for professional growth.
Join the Tigers!
What the job looks like?
The
Head of Product, Exchange-Traded Products
will have the opportunity to:
Own and drive the expansion of Tickmill's Stocks & Exchange-Traded Products offering.
Define the product strategy, roadmap, and business objectives for Stocks, ETFs, and related investment products.
Lead the trading and investing experience across web and mobile platforms, including market data, order management, portfolio views, reporting, and corporate actions.
Partner closely with Engineering, UX/UI, QA, Compliance, Brokerage, Operations, Sales, Marketing, Affiliates, and other key stakeholders to deliver products from concept to market.
Define and prioritize product features based on customer needs, regulatory requirements, technical feasibility, and business objectives.
Work closely with exchanges, market data providers, clearing brokers, custodians, and technology vendors to enhance and scale the product offering.
Help define scalable operating models that balance global consistency with local market requirements.
Support acquisition, activation, retention, and engagement initiatives in collaboration with Sales, Marketing, Affiliates, and Partnerships teams.
Establish KPIs and continuously optimize client adoption, trading activity, customer engagement, and commercial performance.
Champion a simple, intuitive, and mobile-first investing experience for retail clients.
What will you need to be able to do the job?
7+ years of Product Management experience.
3+ years of experience building or managing Stocks, ETFs, Equities, or other Exchange-Traded Products within a brokerage, investment platform, exchange, fintech, or wealth management environment.
Strong understanding of equities market structure, order management, trade execution, settlement, custody, market data, corporate actions, and retail brokerage operations.
Proven track record of successfully launching, scaling, and optimizing trading or investment products.
Demonstrated experience designing and optimizing customer journeys, onboarding experiences, and product UX using customer insights, analytics, and experimentation.
Strong stakeholder management skills with the ability to lead complex cross-functional initiatives.
Strong technical understanding and the ability to collaborate effectively with engineering and technology teams.
Excellent analytical, strategic thinking, communication, and problem-solving skills.
Proficient in English with excellent written and verbal communication skills.
It will be considered as a plus if you have:
Experience designing, supporting, or optimizing affiliate, referral, Introducing Broker (IB), and partner acquisition journeys.
Experience working with providers such as Interactive Brokers, Saxo, DriveWealth, Apex, Alpaca, or similar brokerage infrastructure platforms.
Experience in scaling global investment products across multiple regulatory jurisdictions.
Experience working within a mobile-first investing or digital wealth management environment.
Knowledge of international equities markets and multi-asset investing products.
By joining us, you can expect:
A Unique Opportunity for a career in a global, fast-growing company.
Attractive remuneration package based on qualifications and experience.
Opportunities to learn and grow through our "Employee Training & Development Program".
Health Insurance.
Multiple events to bond with the team and the group.
Birthday and Loyalty benefits.
What to expect from our recruitment process:
First interview with HR.
Product and stakeholder management interview.
Final interview with top management.
Make your next career step and apply NOW!
Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: Metn, Lebanon
The Company
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
Role
We are looking for a Senior Data Analyst to own end-to-end analytics for our core engines. In this role, you won't just build dashboards, you will partner directly with Business Leaders to define roadmaps, business cases, and design synthetic experiments. You will turn ambiguous data into an actionable strategy that directly impacts customer conversion, driver efficiency, and growth.
What You’ll Do
Product Partnership & Strategy:
Collaborate with Product Managers, Strategy Directors and Business leaders to translate complex business problems into data-driven product features and strategic roadmaps.
Experimentation & A/B Testing:
Design, implement, and analyze rigorous A/B and multivariate tests to evaluate feature launches, pricing mechanics, and UX changes across our apps.
Funnel & Marketplace Optimization:
Deep-dive into consumer retention, funnel conversion, courier dispatch dynamics, and merchant metrics to unlock business growth and improve unit economics.
Metric Standardization:
Define core product KPIs and maintain a single source of truth by building robust data models (data warehouse) and production-grade dashboards (Tableau).
Data Quality & Infrastructure:
Enforce strict data validation standards, maintain data governance across clickstream/event tracking, and ensure downstream reporting reliability.
Technical Leadership:
Mentor junior analysts, lead code reviews for analytical SQL scripts, and elevate overall analytics best practices across the team.
What We’re Looking For
Experience:
4+ years of data analytics experience, ideally in a product-led tech company, hyper-growth startup, or multi-sided marketplace (e.g., delivery, ride-hailing, e-commerce).
Advanced SQL Mastery:
Recognized expert in writing clean, modular, scalable SQL code optimized for complex datasets.
Statistical Rigor & Python/R:
Strong understanding of hypothesis testing, causal inference, and statistical modeling using Python or R.
BI & Data Modeling:
Hands-on experience building centralized dashboards in Tableau and working with modern data stack tools (dbt, Snowflake, BigQuery, Databricks).
Product Intuition:
Demonstrated track record of leveraging user behavior analytics (event tracking, cohort analysis, funnel drop-off) to directly influence product decisions.
Education:
Bachelor’s or Master’s degree in Computer Science, Data Science, Statistics, Mathematics, Economics, or an equivalent quantitative field.
Nice to Have
Experience working with clickstream tools (Mixpanel, Amplitude, Segment).
Hands-on knowledge of data engineering tools or orchestration frameworks (Airflow, dbt).
Experience in experimentation tools (Statsig)
Location: Mumbai, India
We Are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role
The RTR Finance accountant role is responsible for transactional and operational delivery within the Record to Report (RTR) function of the Shared Services Centre (SSC). This role ensures the accurate and timely processing of financial transactions and reporting, execution of month-end and year-end close activities, and provides essential assistance to the RTR Team Lead and Process Tower Lead to maintain high standards of service delivery across multiple geographies.
Key Responsibilities
Transaction Processing
Accurately process journal entries as per the month end close calendar or ad-hoc as requested by Geography finance team (e.g. adjustments, re-allocations, corrections)
Prepare supporting documents, refresh reports necessary for calculation of journal values. Raise queries and gather information required for journals calculation and preparation
Prepare journal templates, check dimensions, GL codes, date, entity, upload and post transactions in ERP. Submit journals for approval in accordance with Level of authority and policies in place
Support the planning and allocation of tasks of routine and ad hoc transactions in the ticketing system. Use the ticketing system for execution and monitoring of tasks
Prepare and maintain balance sheet reconciliations, ensuring all items are supported and unreconciled items are investigated, escalated and action plan defined
Month-End and Year-End Close
Provide operational support for month-end and year-end close activities, including data gathering, transaction processing, and report generation
The Requirements
Key Skills & Experience
Experience in shared services, in a Record to Report accounting role
A minimum of 10 years experience in an Accounting roles
Working knowledge of ERP systems (Navision), proficiency in Microsoft Excel, preferable reporting Power BI experience
Strong attention to detail and commitment to accuracy and delivery on time as per the SLAs
Good organisational and time management skills, with the ability to meet deadlines
Effective communication skills and a collaborative approach to teamwork
Willingness to work various shift patterns aligned to supported geographies (e.g., Europe/UK, Australia, Americas, UAE, India) as required by the SSC operating model.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities. You will have good organisational and time management skills with the ability to meet deadlines, along with effective communication skills.
Location: Cyprus; Russia; Poland; Belarus; Georgia; Romania
About the Role
We are an international broker. Our clients fund and withdraw through approximately 60 payment methods across Asia, Africa, LATAM, and the Middle East.
Payments Product is now a standalone function, and we are building the team around it. This is an early core hire.
We are looking for a Payment Integration Manager who will own payment integrations end to end—from the initial technical call with a provider through to stable production.
You will also be the first line of response for every payment incident and the person responsible for deciding whether a new integration is ready to go live.
This is a technical operations role rather than a coordination role.
Key Responsibilities
1. Payment Provider Onboarding & Integration
Manage the full onboarding cycle for new payment providers, including:
Initial technical calls
Credentials and sandbox access
Configuration and test design
User Acceptance Testing (UAT)
Production launch
Post-release stabilisation
Define integration acceptance standards and own the go/no-go decision before launch.
Review provider API documentation and translate it into implementation-ready specifications for engineering, covering edge cases, failure paths, and confirmation model behaviour.
2. Payment Incident Management
Own the first-line response for payment incidents, including:
Failed and stuck transactions
Unconfirmed payments
Payment method-level anomalies
Investigate and drive incidents to resolution rather than simply escalating them.
Diagnose provider-side versus platform-side issues using logs, API responses, and transaction data.
Communicate findings clearly to providers, engineers, and internal stakeholders.
3. Technical Testing & Verification
Perform hands-on verification of payment integrations.
Conduct manual checkout testing across mobile and desktop.
Verify callbacks and API behaviour using Postman or equivalent tools.
Execute SQL queries to investigate transaction data.
Validate asynchronous payment statuses, confirmation models, redirect flows, and failure scenarios.
4. Payment Method & Provider Catalogue
Maintain a comprehensive catalogue of payment methods and providers, documenting:
Supported capabilities
Available integration types
Completed testing
Known failure modes
Build the initial capability inventory of all live payment methods and providers.
Convert ambiguous provider documentation and undocumented operational knowledge into actionable specifications.
5. Payment Performance Analysis
Produce a 90-day breakdown of deposit attempts, categorised by outcome:
Completed transactions
Declined by the provider
Abandoned by the user
Abandoned during redirect
Completed but never confirmed back to the platform
Requirements
Essential Qualifications & Experience
4+ years of experience in payments, PSP integrations, or fintech platforms, with hands-on ownership of integrations rather than coordination alone.
Working knowledge of APIs, webhooks, asynchronous payment statuses, callback mechanics, confirmation models, redirect flows, and common failure modes.
Ability to review provider API specifications and identify missing information.
Experience using Postman or equivalent tools for API testing.
Experience performing structured checkout testing across mobile and desktop.
Proven ability to investigate live payment incidents using logs and API responses.
Ability to distinguish provider-side issues from platform-side problems.
Experience translating incomplete or ambiguous technical documentation into clear specifications for engineering.
Strong communication skills and composure during incidents.
Basic knowledge of using AI tools in daily work.
Working proficiency in both English and Russian, as both languages are used daily.
What Success Looks Like in the First Year
First Few Months — Operational Ownership
Take ownership of first-line payment incidents, build the payment method and provider catalogue using documentation and direct investigation, and produce the 90-day deposit attempt analysis.
By Mid-Year — Integration Acceptance Standards
Establish the integration acceptance framework and apply it to a live provider onboarding process, from initial engagement through production launch.
Second Half — Established Processes & Decision-MakingAs the team expands, a Systems Analyst will assume responsibility for formal verification, while the integration acceptance gate remains under your ownership.
Maintain an accurate and up-to-date provider catalogue, ensure the integration acceptance gate is fully operational, and take ownership of incident-related decisions.
Recruitment Process
Our recruitment process consists of four stages:
HR Interview: Background, motivation, and overall role alignment.
Technical Interview: Payment integration knowledge, technical tools, hands-on experience, and incident diagnosis.
Product & Problem-Solving Interview: Integration decisions, prioritisation, and practical problem-solving.
Final Interview: Discussion with senior stakeholder.
Benefits
Fixed monthly compensation of [depending on experience]
Fully remote work within GMT to GMT+4, with no relocation required
End-to-end ownership of a provider from first call to production, and the go or no-go decision on every integration
Scope that grows with the business: cards, alternative payment methods, a card programme and new entities
Corporate AI tooling as part of the working process
Задачи:
— выполнять функции по автоматизации расчетов драйверных моделей
— анализ текущего процесса, который в основном реализован в Excel и SQL скриптах, разбирать логику и формулы
— поиск источников данных, анализ и репликация источников в DWH, согласование с владельцами систем
— разработка меппингов для работы с большими хранилищами и системами с более чем 500 параметрами
— создание витрин данных, проектирование и наполнение агрегированных слоев для бизнес-планирования
— внедрение автоматизированного процесса поддержки, обучение бизнес-пользователей новому формату
— прототипирование во внутренней системе (собственная разработка), создание модели планирования и запуск расчетов
Требования:
— опыт от 3+ лет в аналитике данных, бизнес-аналитике, клиентской аналитике физических лиц
— опыт работы с большими данными (Spark, Hadoop, GreenPlum, ClickHouse), знание SQL и Python
— умение визуализировать данные, писать качественные бизнес-требования на разработку дашбордов
— понимание метрик и драйверов для процессов бизнес-планирования, управления продуктом, клиентской аналитики
— опыт финансового моделирования продуктов, проектов, пилотов, инициатив
— базовые знания статистики
Будет плюсом:
— опыт работы в Banking, Retail, FinTech, E-commerce, Telecom
— знания методов cohort analysis, uplift modeling
— опыт работы с ML-моделями
Условия:
— комфортный современный офис рядом с м. Кутузовская
— ежегодный пересмотр зарплаты, годовая премия
— корпоративный спортзал и зоны отдыха
— уникальная система обучения Сбера для профессионального и карьерного развития
— расширенный ДМС и льготное страхование для семьи
— гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
— подписка Прайм с возможностью совместного использования на трёх близких
— вознаграждение за рекомендацию друзей в команду Сбера
— корпоративная пенсионная программа
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. More than 10,000 businesses use us, and a remarkable share of them arrived because someone they respect recommended us. That trust is also why customers stay and grow with us once they're in the door.
Growth is how more of the people who show up turn into teams who can't imagine working without Help Scout — and how customers who already love one part of the product find their way into what's next. As Head of Product, Growth & Monetization, you'll be directly accountable for both sides of that story: the core funnel that turns a signup into a paying customer, and the in-app motion that turns a paying customer into an expanding one.
ABOUT THE ROLE
- Own the growth roadmap. You'll partner with Design and Engineering, but you’ll own the vision, roadmap, and execution for the Growth team. That starts with sharpening the core funnel: signup, onboarding, trial-to-paid conversion, and the activation moments that turn a trial into a team that can't imagine working without Help Scout.
- Run growth experimentation across the org. Build and run an experimentation practice spanning two swim lanes: new business (signup through trial-to-paid) and expansion (getting existing customers to experience and purchase Agent, Copilot, and Signal products). The expansion lane means designing and running experiments inside product lines you don't own, in partnership with the other product leaders who do.
- Evolve Help Scout's monetization strategy. Own the overarching pricing and packaging framework across the portfolio. Each Head of Product still owns pricing and packaging execution for their own line — your job is the cross-product throughline and the judgment to know when to weigh in.
- Build growth infrastructure other teams can use. Create the growth model, experiment standards, and playbooks that let teams across the company ship growth work with confidence, without routing every decision through you.
- Lead as a player/coach. Do the strategic work yourself today, and hire and manage a team of PMs as the group grows. You're accountable for the group's revenue results, not just its roadmap execution.
- Partner across the customer lifecycle. Work with go-to-market so the growth motion is coherent from first touch through expansion, and spend real time with customers and in the data to keep that motion grounded in what's actually true.
ABOUT YOU
- You've spent 5+ years leading growth in B2B SaaS with a free-trial or freemium motion, and you have a concrete story of moving a product line's revenue or adoption.
- You're hands-on with experimentation. You define your own metrics, design your own tests, and you're honest about when a result is signal versus noise.
- You think in outcomes, not features, and you build systems and playbooks that make everyone around you faster, not just wins that end with you.
- You can design an outcome-based pricing framework and explain its tradeoffs, and you understand the difference between owning strategy and owning someone else's execution.
- You're technically fluent enough to hold an architecture conversation and push back credibly on an engineering estimate, and you understand how AI and agentic product features actually fail, not just how they work when they work.
- You lead through influence as much as authority. Your impact here comes from getting peer product teams to want to run your experiments with you.
- You've directly managed people before. You'll hire and coach a team of PMs as this group grows.
- You're an excellent writer who makes your thinking visible in one-pagers and briefs that move decisions forward, and you're genuinely fluent with AI tools for research synthesis, strategy testing, and rapid prototyping.
WHO YOU'LL WORK WITH
- Chief Product Officer. You report to the CPO and partner closely with them on strategy and monetization.
- Head of Product, Conversations. You partner on expansion experiments and the monetization framework for Inbox and Copilot.
- Head of Product, Intelligence. You partner on expansion experiments and the monetization framework for Agent and Signal.
- Marketing leadership. You align the growth motion with campaigns, messaging, and pricing/packaging changes.
- Sales & Customer Success leadership. You keep the growth motion coherent across the full customer lifecycle, from trial through expansion and renewal.
- Growth PMs. As the group grows, a small team of PMs may report to you.
Note: This role is open to US-based applicants only.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125M in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
Role Overview
Backblaze is seeking a Director, Enterprise Systems & Architecture to own the technical vision, architecture, and operations of the company’s enterprise systems and emerging AI use cases. This is a senior leadership role with organization-wide scope — spanning commercial and financial systems, GTM technology, data architecture, and the deployment and governance of AI agents across the business.
This leader will serve as the company’s architectural authority for enterprise platforms including Salesforce, NetSuite, Zendesk, Snowflake, and their surrounding integration ecosystem. Equally important, they will support the governed infrastructure layer that enables AI agents, automated workflows, and headless capabilities to operate safely at a public company. They will partner closely with the CRO, CISO, and CFO organizations to enable velocity while ensuring systems are compliant, auditable, and built to scale.
The ideal candidate combines deep enterprise architecture expertise with hands-on platform engineering instincts and practical experience deploying AI agents in production environments. This is a build-and-operate role, not a purely advisory one. The Director will directly manage the Salesforce administration team and the NetSuite techno-functional team, and will grow a broader platform capability over time.
Key Responsibilities
Enterprise Architecture Strategy
Define and maintain the enterprise systems architecture roadmap across the commercial, financial, and GTM technology stack, including Salesforce, NetSuite, Zendesk, Snowflake, and related platforms.
Own and maintain formal architecture documentation including system topology maps, data flow diagrams, integration inventories, and architecture decision records (ADRs).
Establish and enforce architectural governance standards and review processes for all material system changes across the enterprise.
Define reference architectures and design patterns for integrations, data exchange, platform extensibility, and AI agent workloads.
Lead build vs. buy evaluations and establish platform selection criteria — including for AI tooling, agent orchestration frameworks, and LLMOps infrastructure — aligned with long-term architectural goals.
Ensure systems architecture supports scalability, data integrity, security, and operational efficiency in a public-company environment.
Systems Architecture & Integration Design
Serve as the lead architect for the design and implementation of integrations across Salesforce, NetSuite, Zendesk, Snowflake, Orb, and other enterprise platforms.
Establish and enforce design standards, data contracts, and integration governance across all enterprise systems.
Own the enterprise architecture review board, evaluating proposed system changes for scalability, compliance, security, and alignment with long-term design goals.
Define integration patterns (event-driven, API-first, middleware) and ensure consistent application across the technology ecosystem.
Partner with the Data Engineering team to ensure data pipelines, data models, and platform integrations reflect sound architectural principles and support reliable analytical and operational outcomes.
Lead evaluation and selection of new technologies, including iPaaS and middleware platforms, ensuring alignment with the broader architecture.
Architecture Governance & Advisory
Serve as the company's technical authority on enterprise systems design questions, providing architectural guidance to Revenue Operations, Finance, and Data Engineering leadership.
Lead architecture review sessions and provide formal design approval for major system initiatives and platform changes.
Produce and maintain architectural roadmaps, standards documentation, and technical decision frameworks that guide delivery teams and stakeholders.
Translate complex business requirements into scalable, future-proof architectural solutions, ensuring alignment between business priorities and technical design decisions.
Establish strong feedback loops with business teams to ensure the architecture evolves alongside organizational needs.
Mature the infrastructure that governs AI agent workflows — ensuring all agents and automated systems operate through governed identity, API gateway, secrets management, logging, and reconciliation layers.
Maintain and enforce change management standards for workflow deployments, prompt changes, and policy updates — including GitHub-backed version control and CI/CD deployment gates.
Ensure AI agent operations comply with SOX IT General Controls, data privacy requirements (GDPR/CCPA), and internal data governance standards.
Build and maintain observability infrastructure in partnership with the security team for agent operations, including real-time dashboards, alerting on anomalous behavior, and audit trail evidence for SOX and compliance purposes.
Team Leadership & Vendor Governance
Lead and develop a team of Business Systems administrators, contractors, providing mentorship and clear career development direction.
Establish best practices for systems lifecycle management, change management, and project delivery.
Manage vendor and contractor relationships, ensuring external resources operate within defined architectural standards and governance frameworks.
Champion a culture of technical rigor, documentation discipline, and continuous improvement across the team.
Qualifications
Required
10+ years of experience in Enterprise Architecture, Business Systems, or Platform Engineering roles, with demonstrated ownership of multi-system environments at a public or compliance-regulated company.
Proven experience deploying, monitoring, and governing AI agents or LLM-powered workflows in production, including prompt versioning, agent identity management, and audit logging.
Deep experience architecting and governing Salesforce CRM environments at scale, including data model design, integration patterns, and access controls.
Strong working knowledge of NetSuite and Snowflake from both an architectural and operational perspective.
Experience building and operating API gateway, secrets management, and identity-based access control infrastructure in support of automated workflows or agent systems.
Solid understanding of SOX IT General Controls and application controls, with experience producing control evidence in a public company environment within the last 3 years.
Proven track record managing multi-functional business systems or platform teams, including direct management of admins and techno-functional resources.
Experience designing integration architectures using event-driven, API-first, or middleware patterns.
Strong communication and stakeholder management skills with the ability to engage credibly across technical teams, senior business leaders, and external auditors.
Experience with workflow versioning, GitOps patterns, and CI/CD pipelines for business systems deployments.
Preferred
Proficiency with architecture and security frameworks to enable the responsible usage of AI
Hands-on experience with iPaaS or middleware platforms (e.g., Fivetran, Polytomic, MuleSoft, Boomi, Celigo) at a design and governance level.
Experience developing master data management (MDM) strategy and data governance frameworks.
Experience managing analytics architecture and BI platforms such as Tableau.
Salesforce and NetSuite certifications.
Experience working in public or large enterprise technology environments with compliance and audit requirements.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Frontier research runs on more than research alone. Behind every model launch, review, and cross-team program is a web of decisions, priorities, and follow-through that keeps hundreds of researchers moving in the same direction. Research Operations owns that work: we bring clarity to ambiguity, provide stability during change, and continually deepen our domain knowledge so that researchers can spend their time on the problems only they can solve. It is one of the highest-leverage functions at Anthropic.
We are hiring an experienced operator to embed with the leadership of our reinforcement learning (RL) organization, the team responsible for training Claude to be more capable, more reliable, and more aligned. You will shape what leadership spends its time on, make sure priority decisions reach the right decision-makers and get made quickly, and clear the path so leaders can focus on the work that matters most. You will report to the Manager of Research Operations and work daily with RL org leaders and their teams.
Key responsibilities
Own leadership's time.
Shape the week around the leaders' specific, most timely priorities, set agendas so meetings are spent on decisions that move the org forward, and cut what isn't critical so leaders stay focused on the areas that are highest-leverage for them.
Triage what reaches leadership.
Resolve what you can, route what belongs elsewhere, and thoughtfully escalate the rest.
Enable wise decision-making and follow through.
Give leaders what they need to decide quickly, communicate those decisions to collaborators, and track commitments through to completion.
See problems coming.
Surface resourcing gaps, technical bottlenecks, and stalled action-items before they become blockers.
Scale leadership voice.
Meetings are ephemeral; docs are forever. Draft materials for org-wide announcements, programming, and planning sessions. Protect leadership’s time for creating durable comms that set direction in turbulent times.
Make the org run better.
Find the friction that keeps recurring and find the people who can fix the process behind it.
Be a thought partner.
Offer honest, candid counsel to leaders, including crisp and kind disagreement.
Minimum qualifications
Care deeply about Anthropic's mission and let it underpin all judgment calls you make across the org.
Technical fluency to engage substantively with researchers: you can follow a discussion about an RL training run, read a set of eval results and form reasonable hypotheses about what they mean, and hold your own in a technical conversation. You don't need to have trained a model yourself, but you should understand the model training process and have the depth to work closely with leading researchers.
Clear writing: you turn dense, jargon-heavy material into summaries and plans that technical collaborators across the RL org and beyond can act on
An eye for great dashboards: you can look at data visualizations and scope improvements that make lessons at-a-glance clearer and grounded.
Strong follow-through and attention to detail; nothing falls through the cracks on your watch.
Ability to push back on senior stakeholders to offer strategic guidance as needed, disagree without causing discord, and influence without direct authority.
Comfort with ambiguity and a fast-changing environment; you stay steady when the pace is relentless and the stakes are as high as they can possibly be.
Experience in an operations, chief of staff, program management, or comparable role supporting senior leaders in a fast-moving technical organization
High integrity. This role sits close to decisions that execute on Anthropic’s mission, and you care about getting them right.
Preferred qualifications
Experience supporting a senior leader directly in a chief of staff or related function
Time in a research institution, lab, or other research-heavy organization
Track record of anticipating what colleagues and leaders will need and acting on it before being asked
Comfort in an environment where the right answer changes hour to hour
Experience moving routine operational work to AI agents, or the ability to script and build small tools
Familiarity with AI safety or other existential risks.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$210,000
—
$260,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Austin, in-person
Senior Director, Strategic Partnerships
Location:
Austin, TX
Department:
Strategic Partnerships
Reports To:
Executive Leadership
About inKind
inKind is transforming restaurant financing and customer engagement through an innovative fintech platform that provides restaurants with growth capital while helping consumers discover and enjoy dining experiences nationwide.
As we continue to scale, we are building strategic partnerships that expand how consumers access inKind, create value for our restaurant partners, strengthen our platform, and unlock meaningful new growth opportunities.
Role Summary
inKind is seeking a
Senior Director, Strategic Partnerships
to lead the strategy, orchestration, execution, and overall outcomes of some of the company's most important strategic partnerships.
This is a senior leadership role operating at the intersection of
business strategy, product, technology, financial services, operations, and go-to-market execution
. You will work closely with executive leadership and senior external partners to translate complex partnership opportunities into scalable programs that deliver measurable commercial and customer impact.
You will own the partnership operating model from strategic alignment and solution design through implementation, launch, adoption, optimization, and expansion. This includes establishing governance, aligning executive stakeholders, driving cross-functional accountability, identifying risks and opportunities, and ensuring that partnerships deliver against their strategic and financial objectives.
This is not a traditional partnership-management or program-management position. The Senior Director will be expected to understand the underlying economics and strategic value of each partnership, influence product and commercial strategy, challenge assumptions, navigate ambiguity, and drive decisions across teams without relying on direct authority.
You will bring structure to complexity while maintaining the speed and entrepreneurial mindset required in a rapidly scaling organization.
What You’ll Own
Strategic Partnership Leadership
Own the strategy, operating model, and overall execution of major strategic partnerships from initial planning through launch, optimization, and expansion.
Translate executive commitments, commercial objectives, and partnership agreements into actionable strategies, roadmaps, workstreams, and measurable outcomes.
Serve as a senior relationship leader for key external partners, building trusted relationships with executives and functional leaders.
Develop a deep understanding of each partner's business model, strategic priorities, customer proposition, organizational structure, and decision-making processes.
Identify opportunities to expand partnerships into new products, customer experiences, channels, markets, or commercial models.
Ensure partnership activity remains aligned with inKind's broader company, product, consumer, restaurant, and growth strategies.
Executive & Cross-Functional Leadership
Act as the central strategic connector across Product, Engineering, Data, Marketing, Sales, Partner Success, Operations, Support, Finance, Legal, Risk, Compliance, and Information Security.
Establish clear ownership and accountability across complex initiatives spanning multiple teams and organizations.
Create executive governance structures that enable fast decision-making, transparent escalation, and clear accountability.
Lead executive steering meetings, strategic reviews, partnership planning sessions, and critical decision forums.
Surface competing priorities, organizational constraints, and strategic tradeoffs early and drive stakeholders toward clear decisions.
Influence senior leaders across inKind and partner organizations without requiring direct reporting authority.
Partnership Strategy & Commercial Performance
Develop a comprehensive understanding of partnership economics, contractual commitments, strategic value, customer outcomes, and long-term growth potential.
Partner with Finance, Data, Product, Marketing, and commercial leadership to establish clear business cases and success measures.
Define and track KPIs across areas such as customer acquisition, activation, engagement, transaction volume, revenue, restaurant impact, retention, and partnership ROI.
Evaluate performance against business cases and identify opportunities to improve economics, adoption, customer experience, and strategic value.
Identify new opportunities within existing relationships and help develop proposals for partnership expansion.
Provide executive leadership with clear recommendations regarding investment, prioritization, resource allocation, and future partnership opportunities.
Product, Technology & Integration Strategy
Partner closely with Product and Engineering leadership to translate partnership objectives into scalable product and technical strategies.
Ensure external commitments are appropriately balanced against product priorities, technical architecture, scalability, and long-term platform strategy.
Provide senior-level coordination across integrations, APIs, data flows, customer experiences, security requirements, testing, and release planning.
Facilitate decisions when commercial objectives, customer requirements, technical constraints, or partner expectations compete.
Ensure privacy, security, regulatory, compliance, and data requirements are incorporated into partnership strategy from the outset.
Help identify opportunities to build reusable capabilities rather than one-off solutions as the strategic-partnership portfolio grows.
Go-to-Market, Launch & Organizational Readiness
Oversee integrated go-to-market strategies spanning positioning, customer communications, channels, partner enablement, internal training, launch activities, and ongoing engagement.
Ensure partner and inKind teams are aligned on target audiences, customer journeys, offer mechanics, messaging, launch timing, operational readiness, and measures of success.
Establish clear launch-readiness standards across product, technology, operations, customer support, marketing, legal, compliance, and commercial teams.
Ensure organizational dependencies and readiness risks are identified and addressed before major launches or milestones.
Lead post-launch executive reviews and ensure performance insights translate into prioritized improvements.
Develop repeatable playbooks that improve how inKind launches and scales future strategic partnerships.
Governance, Risk & Decision-Making
Establish governance frameworks appropriate for complex, high-value partnerships.
Maintain executive visibility into major risks, dependencies, decisions, commercial implications, and strategic opportunities.
Proactively identify operational, technical, financial, contractual, compliance, regulatory, and reputational risks.
Ensure material issues are escalated early with clear context, options, implications, and recommended paths forward.
Drive disciplined decision-making around changes in scope, investment, timing, requirements, and ownership.
Build relationships that allow difficult conversations and competing priorities to be resolved constructively and quickly.
Building the Strategic Partnerships Capability
Help define how inKind evaluates, launches, governs, and scales strategic partnerships as the organization grows.
Build repeatable frameworks, operating models, governance structures, and performance measurement approaches.
Identify opportunities to improve organizational effectiveness across partnership development and execution.
Establish standards for partnership planning, executive reporting, launch readiness, performance reviews, and retrospectives.
Mentor and develop program, partnership, and cross-functional leaders involved in strategic initiatives.
Help determine future organizational and capability needs as the strategic-partnership portfolio expands.
Who You Are
Strategic and commercially minded:
You understand how partnerships create enterprise value and can connect strategy, economics, customer experience, and execution.
An enterprise-level operator:
You can take highly complex initiatives spanning multiple organizations and create clarity, accountability, and momentum.
Executive presence:
You are comfortable advising, challenging, and influencing senior executives internally and externally.
Product and technology fluent:
You understand how commercial partnerships translate into product experiences, integrations, APIs, data requirements, and technical dependencies.
Outcome oriented:
You measure success through business and customer impact rather than simply completing projects.
Comfortable with ambiguity:
You can operate effectively when strategy, ownership, requirements, or solutions are still being defined.
Highly accountable:
You take ownership of outcomes, identify issues early, and consistently drive initiatives through completion.
A strong communicator:
You can simplify complex information into clear decisions, recommendations, and actions.
Relationship driven:
You build credibility quickly while remaining willing to challenge partners and internal stakeholders when necessary.
A builder:
You are energized by creating scalable systems and capabilities rather than simply operating established processes.
Qualifications
10+ years of experience across strategic partnerships, business development, program leadership, product operations, management consulting, fintech, payments, financial services, or related fields.
4+ years operating at a senior leadership level with responsibility for complex, cross-functional or enterprise-wide initiatives.
Demonstrated experience leading significant partnerships involving large external organizations and executive stakeholders.
Experience working with banks, card issuers, payment networks, fintech platforms, loyalty programs, marketplaces, or other regulated financial-services organizations strongly preferred.
Proven ability to lead initiatives spanning Product, Engineering, Data, Operations, Finance, Legal, Compliance, Marketing, and commercial teams.
Strong commercial acumen with experience understanding business models, partnership economics, financial implications, and ROI.
Experience establishing governance models and influencing senior stakeholders across organizational boundaries.
Strong understanding of product development, technical integrations, data flows, APIs, launch readiness, and operational dependencies.
Demonstrated ability to translate data and performance metrics into executive-level recommendations and business decisions.
Exceptional written, verbal, negotiation, facilitation, and executive stakeholder-management skills.
Bachelor's degree or equivalent practical experience; MBA or other relevant advanced degree is a plus but not required.
What Success Looks Like
Within the first 6–12 months, the Senior Director will have:
Established a trusted executive operating model across inKind's highest-priority strategic partnerships.
Created clear governance, ownership, escalation paths, and decision-making frameworks across major initiatives.
Built integrated strategic roadmaps connecting commercial, product, technical, operational, compliance, and go-to-market priorities.
Improved the speed and quality of cross-company decision-making by surfacing risks, dependencies, and strategic tradeoffs earlier.
Successfully led major partnership launches or milestones against defined customer, commercial, technical, and operational outcomes.
Established executive-level reporting that provides clear visibility into performance, economics, risks, opportunities, and required decisions.
Demonstrated measurable progress against adoption, engagement, revenue, customer, restaurant, and strategic objectives.
Identified and developed opportunities to expand the value and scope of existing partnerships.
Built repeatable frameworks that make future strategic partnerships faster and more scalable to execute.
Why Join inKind
Enterprise-level impact:
Lead partnerships capable of materially influencing inKind's next stage of growth.
Executive exposure:
Work directly with senior leadership at inKind and major external organizations.
Strategic ownership:
Influence partnership strategy, product direction, commercial outcomes, and investment decisions.
Cross-functional reach:
Operate at the intersection of fintech, payments, loyalty, hospitality, technology, and customer experience.
Build, don't maintain:
Help establish the systems, operating models, and capabilities that will define how inKind scales strategic partnerships.
Mission with an impact:
Help create partnerships that deliver meaningful value for restaurant operators while enabling more consumers to discover and enjoy exceptional dining experiences.
inKind is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
ГибридSingapore; Melbourne; Sydney; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
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