Responsibilities:
— Take primary responsibility for daily monitoring and surveillance of all customer activity.
— Manage daily operational tasks including trading, new accounts, and cash management functions.
— Handle cryptocurrency trading executions and exceptions such as errors and corrections.
— Assist with customer onboarding processes including KYC and account approval.
— Review general ledger accounts to identify and reconcile discrepancies.
— Support the Anti-Money Laundering Program and investigations related to suspicious activities.
— Proactively implement impactful changes across workflows, policies, and tools.
— Communicate clearly and effectively with internal and external partners.
— Perform ad hoc duties and projects as assigned.
Requirements:
— Minimum 3 years of relevant experience in broker-dealer, financial services, trading, or cryptocurrency operations.
— Bachelor's degree or equivalent experience.
— Familiarity with cryptocurrency or strong willingness to learn.
— Ability to work effectively both independently and within a team.
— Strong attention to detail and problem-solving skills.
— Ability to adapt to a rapidly changing business and regulatory environment.
— Ownership mentality and enthusiasm for challenges.
— Alignment with Alpaca’s mission and passion for supporting customers and platform growth.
Preferred:
— Startup mindset suited for a fast-paced, high-growth environment.
— Interest or familiarity with FinTech, financial markets, cryptocurrencies, and investing applications.
Benefits:
— Competitive salary and stock options.
— Health benefits.
— New hire home-office setup with a one-time USD 500 allowance.
— Monthly stipend of USD 150 via a Brex Card.
— Equal opportunity workplace committed to diversity.
Work conditions:
— Global remote position with core working hours around 9am to 5pm PT.
— 8-hour workdays following US market holidays.
Location: Remote
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
RESPONSIBILITIES
As a Software Engineer at Phantom, you’ll play a key role in building the systems that power our trading experiences. You’ll design and implement APIs, data pipelines, and services that bridge the gap between blockchain infrastructure and the seamless, intuitive experiences our users expect.
In this role, you’ll focus on the implementation and aggregation of new trading protocols, aggregators, and trade types, as well as experimenting with new trading surfaces and user segments. Your work will directly shape the future of how users discover, execute, and interact with digital asset trades across multiple ecosystems.
- Feature development: You will be owning features on our web platforms – currently the Phantom Extension https://phantom.app/download and our website.
- New initiatives and products: You will be leading initiatives to add support for other blockchains to Phantom, and to launch new complementary products or infrastructure.
- Interfacing with users: You will be interfacing directly with end-users and developers building on Phantom – supporting them and collecting feedback to inform the direction of the product.
- Team building: You will be working with the team to create and foster a culture of raising the bar with each new hire.
QUALIFICATIONS
- Bachelors degree in Computer Science or related technical field or equivalent practical experience
- 5+ years full-time software engineering experience
- Demonstrated interest in open and community-driven platforms
- Nice-To-Have: Experience working with trading systems
- English language proficiency
The target base salary for this role will range between $200,000 to $250,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors (such as location) at the point in time of offer.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
УдалённоWe strongly encourage candidates of all backgrounds to apply
The Paid Ads Specialist owns the day-to-day execution of Paid Ads Academy's own paid media, the campaigns that drive traffic and leads into our challenges, masterclasses, and evergreen funnels.
США; applicants must reside within the US to be considered
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Location: China
Product Development Manager
Operations · [Full-time] · In-Person (Yiwu City, Jinhua, China) · Hours 9am - 5pm EST
About Nysonian
Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world.
Our Fast-Growing Portfolio Includes:
NOBL Travel — redefining modern travel with design, durability, and performance
FLO Pilates — bringing Pilates into homes and wardrobes globally
Core Values:
Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
The Opportunity
We are seeking an experienced Product Development Manager based in Yiwu, China, to lead the end-to-end development of new consumer goods within our travel, health, and fitness product categories. This is an individual contributor role working closely with an offsite team across product, sales, marketing, and operations functions. The successful candidate will own the full product development lifecycle from concept through to mass production including supplier identification, prototyping, costing, BOM management, quality oversight, and compliance.
The role requires deep familiarity with the Chinese manufacturing landscape, strong negotiation skills, and the ability to work autonomously while keeping the offsite team aligned and informed.
What You'll Own
Lead end-to-end product development from concept to mass production for travel, health, and fitness products, translating briefs into manufacturable specifications, drawings, and technical files.
Manage prototype, sampling, tooling, and pre-production cycles, ensuring quality, timeline adherence, and continuous improvement of existing SKUs based on feedback and data.
Identify, vet, onboard, and manage suppliers across key China hubs (Yiwu, Ningbo, Shenzhen), including factory audits, capability assessments, and relationship management as the primary on-ground contact.
Negotiate pricing, MOQs, lead times, and payment terms while driving supplier performance across quality, delivery, and responsiveness.
Develop and maintain BOMs and detailed cost breakdowns (materials, labor, packaging, tooling, freight), leading cost optimization and tracking raw material price risks.
Define and enforce quality standards, coordinate testing and certifications (CE, FCC, RoHS, REACH, CPSIA, Prop 65), and manage inspections, non-conformance, and CAPA processes.
Oversee packaging development (structure, print, artwork) ensuring compliance with shipping, retail, and regulatory requirements across target markets.
Drive project execution, stakeholder communication, market intelligence, and IP/risk management, including supplier coordination, sourcing support (e.g., Canton Fair), trend analysis, and protection of designs, molds, and confidentiality agreements.
Skills & Qualifications
Bachelor’s degree in Engineering, Industrial Design, Product Design, or a related field, with
5–8 years of experience in product development, sourcing, or R&D within the consumer goods industry in China.
Proven track record of taking products from concept to mass production, working with overseas brands or buyers.
Strong experience in travel goods, health & wellness, or fitness/sports equipment, with an established supplier network across Yiwu and broader Chinese manufacturing regions.
Hands-on expertise in preparing BOMs, cost sheets, and detailed technical product specifications.
Working knowledge of international product compliance and certification requirements across key markets.
Bilingual fluency in Mandarin Chinese (native or near-native) and English (business-level), with strong cross-cultural communication capabilities.
Proficiency in CAD tools (e.g., SolidWorks, AutoCAD, Rhino), ability to interpret technical drawings, and strong project management skills to handle multiple parallel projects.
Strong commercial acumen, negotiation skills, and attention to detail, combined with proficiency in Microsoft Office and project tracking tools, and the ability to work autonomously with minimal supervision.
Why You'll Love Working at Nysonian
Culture
We're founder-led and operate with speed, direct communication, and clear accountability
We invest in tools and management practices that help colleagues do their best work
Our products are used by customers globally
AI is intentionally embedded in how we work, create, and scale
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.
Spreetail is looking for a Director of Procurement, you will serve as the single accountable leader for ~$29M in annual addressable spend across our 8 fulfillment center locations. Serve as the single accountable owner of ~$25M/year+ in addressable spend across all 8 FC buildings (~$10M pallets and corrugate, ~$10M+ business services,).
, eligible applicants must reside in one of the following states:
We are in search of a Senior Marketing Expert from DeFi Space. We require someone who will drive brand and product awareness, monetization, user acquisition and market expansion.
Location: Toronto, Canada
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower is the leading provider of market intelligence and insights for the mobile app ecosystem. Our data-driven solutions empower businesses, developers, and marketers to make informed decisions and stay ahead in the competitive mobile landscape.
We are looking for a skilled Business Technology Support Engineer to join our team to manage the day to day information technology tools and facilities for our amazing global staff.
You are a service oriented, self starting, problem solver that thrives working in a modern SaaS company.
What You Will Focus On
- Develop and interpret organizational goals, policies, and procedures related to Corporate IT, info security and SOC II compliance.
- Review new vendors and work on process improvements.
- Purchase and coordinate delivery of IT equipment & maintain asset inventory.
- Maintain SaaS applications and licensing.
- Collaborate and communicate with technical leaders to ensure systems operate within security controls.
- Review project plans to plan and coordinate project activity.
- Train users on IT systems and provide technical support when issues arise.
- Assist with employee provisioning and deprovision.
Skills We Are Interested In
- Operating system knowledge (Mac and Windows).
- Proficiency in scripting languages.
- Strong organizational and coordination abilities with close attention to detail.
- Experience with GSuite, cloud automation, MDM and other SaaS tools.
- Proficiency with installation/configuration of software and hardware (including network equipment and printers).
- Excellent communication skills for communicating with the business technology team, employees and other departments.
If you are ready to take the next step in your career at Sensor Tower, we’d love to hear from you!
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: China
Inventory Manager
Operations · [Full-time] · In-Person (Xingan, Jiangxi province, China) · Hours 9am - 5pm EST
About Nysonian
Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world.
Our Fast-Growing Portfolio Includes:
NOBL Travel — redefining modern travel with design, durability, and performance
FLO Pilates — bringing Pilates into homes and wardrobes globally
Core Values:
Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
The Opportunity
The Inventory Manager is responsible for overseeing all inventory-control activities and ensuring the accuracy, integrity, and availability of materials across the facility. This role manages cycle counts, stock reconciliation, material movements, and ERP data accuracy. The Inventory Manager works closely with warehouse, production, procurement, and quality teams to maintain a highly organized and efficient flow of goods.
This position ensures that Nysonian maintains a reliable inventory system that supports rapid growth, reduces costs, and enhances overall operational performance.
What You'll Own
Maintain accurate inventory records for raw materials, components, WIP, and finished goods, ensuring high inventory integrity across all stages.
Lead daily, weekly, and monthly cycle counts, analyze variances, and implement corrective actions to improve accuracy and reduce recurring issues.
Investigate and resolve inventory discrepancies including quantity variances, mis-picks, material mix-ups, and ensure root-cause resolution.
Ensure proper labeling, bin management, storage practices, FIFO/FEFO compliance, and overall organization across all warehouse zones.
Oversee ERP/WMS transactions to ensure real-time data accuracy, including receiving, transfers, adjustments, and production consumption entries.
Identify system errors or process gaps in ERP/WMS workflows and coordinate fixes, improvements, and support system enhancements or upgrades.
Develop and enforce inventory control procedures, maintain audit-ready documentation, ensure compliance with safety standards, quality requirements, SOPs, and lead 5S and continuous improvement initiatives.
Drive cross-functional collaboration and reporting by supervising the inventory team, managing KPIs (accuracy, cycle counts, stock turns, write-offs, aging), and partnering with purchasing, production, quality, and logistics to optimize inventory performance.
Skills & Qualifications
Bachelor’s degree in Supply Chain, Industrial Engineering, Logistics, or a related field preferred.
3–5 years of inventory management experience, ideally in a manufacturing or distribution environment.
Hands-on experience with ERP/WMS systems such as SAP, Oracle, NetSuite, Fishbowl, or similar platforms.
Strong understanding of inventory control methods, cycle counting processes, and root-cause analysis techniques.
Excellent analytical, problem-solving, and decision-making skills with a focus on operational accuracy.
High attention to detail with a strong commitment to maintaining inventory integrity and data accuracy.
Strong communication and cross-functional collaboration skills, with the ability to work effectively under pressure in fast-paced environments.
Proficiency in Microsoft Excel (VLOOKUP, pivot tables, reporting) with knowledge of Lean, 5S, and continuous improvement methodologies considered a plus.
Why You'll Love Working at Nysonian
Culture
We're founder-led and operate with speed, direct communication, and clear accountability
We invest in tools and management practices that help colleagues do their best work
Our products are used by customers globally
AI is intentionally embedded in how we work, create, and scale
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The Warehouse Logistics 3PL Manager oversees warehouse and logistics operations for AI data center hardware stored at third-party logistics (3PL) facilities across the U.S. The role is responsible for launching new 3PL warehouses and managing inbound and outbound shipments that support U.S. and international data center deployments, ensuring operational excellence and on-time delivery. As the primary liaison between the company and 3PL providers, this position owns warehouse performance, supplier relationships, SLA compliance, inventory accuracy, cross-functional coordination, risk management, and process standardization. The role starts as an individual contributor with the opportunity to build and lead a team as the 3PL network expands.
Travel: Regular travel to 3PL warehouses and availability for other business trips.
Your responsibilities will include:
New Warehouse Setup & Onboarding
Lead the setup and launch of new 3PL warehouses across the US, from site selection input and requirements definition through go-live and stabilization.
Define operating requirements for each site, including layout, racking, security, access control, systems integration, and staffing, with internal stakeholders and the 3PL.
Develop and maintain onboarding playbooks, SOPs, and training for new 3PL partners and sites so the network scales consistently into new regions.
Validate readiness before go-live, including systems connectivity (WMS/ERP/TMS), process walk-throughs, and security and audit checks.
Shipment & Warehouse Operations
Ensure timely and accurate processing of inbound and outbound shipments, from dock to stock, within agreed SLAs across all 3PL warehouses.
Direct outbound shipments to support data center locations in the US and internationally, working with carriers, freight forwarders, and customs brokers.
Establish, standardize, and maintain SOPs for receiving, shipping, staging, kitting, and material handling; ensure 3PL adherence.
Oversee packaging, labeling, and handling standards for sensitive, high-value equipment.
Manage escalations and exceptions, including delays, damage, customs hold, and carrier bottlenecks.
Identify bottlenecks and drive workflow, tooling, and automation improvements across the 3PL network.
Inventory, Asset Control & Returns
Own inventory accuracy across all 3PL warehouses through cyclical and annual inventory programs and reconciliation with 3PL records.
Guarantee data accuracy in inventory and asset systems (ERP/WMS), with chain-of-custody controls, asset tagging, and serial number capture from receipt through deployment, returns, and decommissioning.
Support controls required for financial compliance (e.g., Sarbanes-Oxley) applicable to warehouse operations and inventory.
Oversee RMA and warranty flows handled at 3PL sites, including secure handling of data-bearing devices and disposition per company policy.
Perform root-cause analysis on discrepancies related to 3PL operations and implement preventive measures.
3PL Supplier Relationship Management
Own the lifecycle of 3PL partner relationships, including selection input, onboarding, performance tracking, and exit or transition planning.
Define, implement, and enforce SLAs, KPIs, and scorecards (e.g., dock-to-stock, inventory variance, pick accuracy, on-time shipping); run regular business reviews.
Lead 3PL execution in compliance with company policies, procedures, and security requirements.
Stakeholder Communication
Act as the focal point of communication for internal customers and stakeholders, including data center operations, project managers, capacity planning, supply chain, procurement, and finance.
Understand current and future internal customer needs and align 3PL capacity with deployment and build schedules.
Report KPIs, risks, and improvement opportunities to leadership; develop operational and financial objectives and key results (OKRs) tied to KPIs.
Risk, Security & Compliance
Assess and mitigate risks related to 3PL operations, including equipment damage, delays, theft, and supplier concentration.
Ensure 3PL partners meet security, safety, and chain-of-custody requirements for high-value equipment, including physical security and access controls.
Ensure compliance with trade, customs, and export control requirements for domestic and international shipments.
Oversee root-cause analysis of logistics incidents and implement corrective actions; maintain audit readiness.
We expect you to have:
7+ years in global logistics, distribution, or supply chain management, preferably in IT hardware or data centers, with a proven track record in operations.
Experience managing outsourced logistics services and 3PL partners, including operational experience at or with a logistics provider.
Hands-on experience with logistics management systems (ERP/WMS).
Working knowledge of data center hardware (servers, GPUs, networking, optics).
Demonstrated leadership experience, such as influencing partners and organizations, mentoring, and supporting the growth of others.
Ability to use quantitative and qualitative data to identify trends and drive supply chain execution, including standardizing analysis across finance, planning, and fulfillment.
Experience driving continuous improvement, standardization, and implementation of processes and systems.
Excellent communication and stakeholder management skills, including vendor negotiation and performance management.
Ability to work in a warehouse and data center environment.
It will be
an added bonus
if you have:
Bachelor’s degree in Supply Chain Management, Industrial Engineering, Operations or related field.
Knowledge of ERP, WMS, TMS, and dock schedulers.
Experience launching or onboarding new warehouses or 3PL sites.
Experience with import/export environments of a 3PL or carrier, including customs and export controls.
Experience in logistics operations in a global, high-growth, automated environment.
Exposure to GPU infrastructure or AI/ML compute environments.
Demonstrated ongoing AI skill development and ability to integrate AI tools to redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements), applying responsible and ethical AI practices.
Key employee benefits:
Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan: up to 4% company match with immediate vesting.
Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement: up to $85/month for mobile and internet.
Disability & life insurance: company-paid short-term, long-term and life insurance coverage.
Compensation
We offer competitive salaries ranging from $107K-130K, plus performance bonus.
Join Nebius Today!
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$107,000
—
$130,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Dallas, TX
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
You are a controls and OT network engineer who has seen what happens when the network is treated as an afterthought, and you want a seat at the table when the decisions are actually made. You have built and supported networks that could not be allowed to fail, and you are ready to move upstream to the owner’s side of a large capital program, where one early call gets locked into drawings, procurement, and a GMP. You hold a position with conviction and change it when the evidence says so. You can walk a design firm through a markup, walk a finance partner through a cost tradeoff, and do both in the same afternoon
What You’ll Do:
Every Galaxy campus depends on a controls network that ties cooling, electrical, and monitoring systems together, and it has to behave the same way at the next site as it does at the last one. As Data Center Controls Network Engineer, you will sit within Galaxy’s Pre-Construction team and act as the owner’s technical voice on OT networking, from the point a site is acquired through GMP handoff to construction. You will begin with the Helios campus in Texas and carry what you learn into the sites that follow, working with Galaxy’s pre-construction, design and engineering, construction, and operations groups and with the design firms, integrators, and suppliers they engage. Clear standards and the freedom to make decisions inside them are how we work. This role is based in Dallas, TX on a hybrid schedule, with periodic travel to campuses and vendor sites.
Key Responsibilities:
Set the Owner’s Position: Turn tenant, power, and cooling requirements into a written OT network position that design firms and the general contractor can build from, so key decisions are made once and made early.
Build the Galaxy Playbook: Create the standards, typical details, and repeatable design packages that let each new campus start from what worked on the last one.
Shape the Bid List: Write technical scopes and support RFQ and RFP cycles for controls integrators, network and controls equipment suppliers, design consultants, and commissioning agents. Level the bids and recommend awards.
Challenge the Design: Review each design milestone for topology, IP and VLAN planning, segmentation, redundancy, and monitoring coverage, and drive comments to closure before drawings are issued for construction.
Connect the Disciplines: Work shoulder to shoulder with electrical, mechanical, IT, and security leads and with pre-construction project managers so the controls network matches what the power, cooling, and tenant requirements actually call for.
Get Ahead of Equipment: Work with the OFCI procurement and logistics teams to lock specifications, lead times, and delivery sequence for network and controls hardware so no site is ever waiting on a switch.
Draw the Line Between OT and IT: Agree on the boundary between the OT and corporate networks, remote access for vendors and tenants, and firewall rules with Galaxy IT and security before the design is frozen.
Make Testing Contractual: Build acceptance criteria and test requirements for factory, site, failover, and integrated systems testing into scopes and commissioning plans, so proof of performance is a contract requirement rather than a favor.
Vet Equipment Early: Check submittals, firmware selections, and baseline configurations against Galaxy standards, and catch mismatches in the office instead of in the field.
Plan for the Operators: Write down what operations will have to live with, including change control, configuration backups, firmware management, monitoring, and rollback procedures, before the design is final.
Put Numbers on It: Give technical input to budgets, GMP pricing review, and schedule for controls and network scope, and surface cost, schedule, and value-engineering effects as early as possible.
Pass the Baton: Deliver the design basis, open items, and lessons learned to construction and commissioning teams, and stay available to them through early construction.
What We’re Looking For:
Bachelor’s degree in electrical engineering, computer engineering, network engineering, or a related technical field.
7+ years designing, delivering, and supporting OT or industrial networks where downtime is not acceptable, such as data centers, utilities, manufacturing, or other critical facilities.
Solid grounding in segmented network design, including VLAN and VRF strategy, access control, and redundant paths, with the judgment to know how much resilience a given system actually needs.
Understanding of how building management, electrical power monitoring, and SCADA systems are architected, and what they demand of the network underneath, including time synchronization and telemetry from power and cooling equipment.
Practical experience with firewalls, VPNs, and secure remote access in OT environments, including how vendor and tenant access is granted and controlled.
Experience reading drawings and specifications, reviewing design submissions, and writing technical scopes, ideally from the owner’s or designer’s side of a large capital project.
Exposure to commissioning and acceptance testing, and the ability to turn field lessons into requirements the next project can use.
Comfort working with incomplete information, including sites at different stages and decisions that have to be made before every answer is in.
Based in or near Dallas, TX, with a hybrid schedule and periodic travel to campuses, vendors, and project sites.
Bonus Points:
Strong written and verbal communication, with a record of making complex technical subjects clear to engineers, executives, and vendors alike.
Experience developing RFQs and RFPs, leveling bids, or selecting vendors for technical scopes.
Working knowledge of delivery models such as GMP and of how design decisions drive cost and schedule.
Professional networking or security credentials, such as CCNP, PCNSE, GICSP, or ISA/IEC 62443.
Experience supporting multiple sites or campuses and keeping them consistent with one another.
Sound judgment under pressure and a willingness to disagree openly and raise issues early and honestly
What We Offer:
Competitive base salary and discretionary bonus
Hybrid/Flexible Working Arrangements
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free coaching and counseling sessions through Headspace
Apply now and join us as we grow the economy that runs on code.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a New Business Account Executive, you'll be at the forefront of GitLab’s growth strategy, exclusively focused on acquiring new logos and expanding our market presence. You'll work with buyers at high-growth companies, navigating sales cycles while maintaining the high velocity of a true new business seller breaking into new accounts and building relationships from scratch.
This is a greenfield opportunity for someone who combines a strong ability to sell with a startup mentality. In this role, you’ll sell innovation and change to net new customers, compressing decision cycles while building trust at the C-level. You'll own the entire sales cycle from initial outreach through close, building your own pipeline while collaborating with marketing and SDRs to maximize every opportunity. Your success will directly impact our company's growth trajectory and market position.
What You’ll Do
Own the full new logo acquisition cycle
Build and maintain a 3-4x pipeline coverage through high-volume prospecting activities, dedicating the majority of your time to pipeline generation
Execute a disciplined daily prospecting cadence, including cold calling, strategic email sequences, social selling, and creative outbound strategies to identify and create new opportunities
Run high-quality discovery meetings, uncovering business pain points and articulating compelling value propositions that resonate at executive levels
Navigate complex, multi-stakeholder sales processes with C-level executives, IT leaders, and cross-functional buying committees
Develop and execute strategic territory plans, identifying high-value targets and creating a qualified account prioritization strategy
Partner with Solutions Architecture and Customer Success to orchestrate technical evaluations, POCs, and ensure smooth post-sale transitions
Master our sales methodology (MEDDPICC, Command of the Message) to qualify opportunities, manage deal velocity, and drive predictable revenue
Maintain exceptional Salesforce hygiene, including detailed account notes, use case documentation, competitive intelligence, and accurate forecasting
Exceed quotas while maintaining high activity levels and pipeline velocity metrics
What You’ll Bring
Strong B2B SaaS sales experience with an emphasis on new business development and net-new logo acquisition
Proven track record as a top performer with success in closing new logos
Strong prospecting mentality with exceptional pipeline generation skills – you've built territories from scratch and created demand in greenfield accounts
Experience with consumption-based or usage-based business models and ability to articulate value beyond traditional licensing
Strong discovery and qualification capabilities using consultative selling approaches to uncover business pain and build compelling business cases for C-level stakeholders
Demonstrated ability to compress sales cycles while managing multiple complex opportunities simultaneously (15-20+ active deals)
Relentless work ethic and competitive drive – you're energized by prospecting, motivated by competition, and have an insatiable desire to win
Adaptability and coachability – you thrive in dynamic, high-velocity environments and continuously iterate based on market feedback
Excellent communication and storytelling skills with the ability to craft and deliver executive-level presentations that drive urgency
Proficiency with modern sales tech stack including Salesforce, Clari, Outreach, ZoomInfo/Cognism, LinkedIn Sales Navigator, Gong, and 6sense
About the team
Our New Business team operates like a startup within the company – we're builders, prospectors, and market makers who are constantly thinking about our next deal and strategising our account plans. We’re looking for sales professionals who get energized by new opportunities and thrive on breaking into accounts that have never heard of us.
The team culture is built on drive, accountability, and continuous improvement (growth mindset). We share competitive intelligence, celebrate wins loudly, learn from losses quickly, and push each other to be better every day. You'll be surrounded by other top performers who are passionate about their craft and committed to building something special.
You'll report to the Director of New Business Sales and work closely with a dedicated SDR pod, Sales Engineering, Marketing, and Customer Success. We invest heavily in your development with weekly 1:1 coaching, deal strategy sessions, and ongoing enablement. Come and be a part of this team as we look to build something new!
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$68,800
—
$106,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote
About Osano
Osano is an innovative B-Corporation built around a simple belief: privacy is a fundamental right. Since day one, we’ve been focused on giving modern enterprises the ability to innovate quickly, stay competitive, and earn customer trust by respecting data privacy and complying with consent guidelines. Our products help organizations operate confidently in a rapidly evolving regulatory and technological landscape.
About the Role
We’re looking for an
Account Executive
to join our
Sales
team. This person will play a pivotal role in driving new business growth by connecting organizations with Osano’s privacy and compliance solutions.
This position is ideal for someone competitive, consultative, and energized by solving complex business challenges. You enjoy building authentic relationships, running disciplined sales cycles, and owning your pipeline from first conversation to closed-won. You thrive in a fast-moving, high-growth environment and are motivated by both impact and income.
Responsibilities
Own the full sales cycle from discovery through close
Sell Osano’s consent management, data mapping, data discovery, vendor monitoring, and privacy program solutions
Identify and engage marketing, compliance, legal, and data security stakeholders
Uncover prospect goals, challenges, decision-makers, and budget parameters
Deliver compelling presentations, product demos, and tailored proposals
Negotiate pricing and contractual agreements
Meet or exceed individual quota and contribute to overall revenue team success
Maintain accurate pipeline management and revenue forecasting
Partner cross-functionally with Sales Development, Marketing, Product, and Customer Success
Stay current on privacy regulations, industry trends, and Osano’s evolving product offerings
Travel occasionally (<15%) for strategic opportunities as needed
About You
You’re curious, self-directed, and motivated to learn quickly.
You’re comfortable navigating ambiguity and creating clarity for others.
You’re excited about privacy, responsible AI, and building trustworthy technology.
You are willing to relentlessly pursue the best, most responsible ways to leverage AI—without overselling its capabilities or ignoring its limitations.
Why Us
A well-defined career path that’s not just “climbing the ladder” - learn different competencies, skills, and concepts as you progress and get recognized for it.
Supportive leadership and peers - from sales engineering and product marketing to sales development and demand generation - you’re never in this alone.
You’ll be stepping into a space that’s on fire – the privacy and regulatory landscape is only growing with a ton of opportunity in front of us.
You’ll become a privacy expert, including the opportunity to receive your Certified Information Privacy credential.
You’ll be representing a product that makes prospects say, “This is so awesome” when you demo it.
Benefits
Competitive compensation + ownership interest for early stake in our success!
Unlimited paid time off with a requirement to take at least two weeks off per year.
We're continuously a Best Place for Working Parents and offer paid parental leave for all new parents + believe that family, however you define it, comes first.
Osano sponsors individual premiums for base plans at 100% and dependent premiums at 50% for Medical, Dental, and Vision Insurance via Aetna.
A fully, permanently remote company so you can work from anywhere in the U.S.
Receive a MacBook + $600 to craft your home workspace
Annual company trip designed to foster connection, creativity, and fun together!
Mental health benefits with free memberships to mindfulness + talk therapy services
A Bit More About Osano
Osano is a leading data privacy platform that helps organizations quickly and confidently comply with laws like GDPR, CCPA, and other global privacy regulations. From consent management to vendor risk monitoring, Osano makes complex privacy tasks refreshingly simple, so companies can focus on what they do best, while we handle the rest.
We’re backed by top-tier investors including Baird Capital, Jump Capital, and LiveOak, and we’re scaling fast with a multi-year runway and ambitious growth plans. We’ve also been recognized as a Great Place to Work for four years running, with 97% of employees saying Osano is a great place to work.
As we grow, we're looking for individuals who lean into modern technologies and smarter systems to drive efficiency, clarity, and speed; both in our product and in how we operate. If you're excited by the idea of helping build a high-growth, privacy-first company that embraces thoughtful automation, emerging tech, and intentional collaboration, we’d love to hear from you.
Osano is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by applicable law.
Location: New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE:
We’re hiring a Sales Development Manager (Central US) to lead and scale our founding SDR team at LangChain. This role will sit in our NYC office.
Our SDRs play a critical role in helping companies adopt LangChain and LangSmith. They engage technical buyers, convert high inbound interest into qualified opportunities, and work closely with our sales and marketing teams to build pipeline.
This role will own the performance, coaching, and development of the SDR team, while helping design the systems, processes, and workflows that power their GTM motion. You’ll partner closely with sales, marketing, and and RevOps to continuously improve how we identify and engage the right accounts.
WHAT YOU'LL DO:
- Lead and coach a team of SDRs responsible for generating qualified pipeline
- Own SDR performance including activity metrics, conversion rates, pipeline creation, and attainment
- Recruit top SDR talent and grow the team as LangChain continues to scale
- Develop SDR talent through coaching, call reviews, and structured feedback
- Build repeatable outbound and inbound qualification playbooks
- Partner with marketing to convert inbound demand into qualified opportunities
- Work with sales leadership and RevOps to align on target accounts, territories, and pipeline goals
- Implement systems and workflows that improve SDR productivity and effectiveness
- Use data to continuously improve performance, analyzing conversion rates across the funnel
HOW TO BE SUCCESSFUL IN THIS ROLE:
- Have 5+ years of experience in sales development
- Have 1–3+ years managing SDRs or leading a sales development team
- Are comfortable working with technical products and developer audiences
- Have experience with modern GTM tooling (AI Agents, LinkedIn Sales Nav, Power Dialers, etc.)
- Are highly data-driven and comfortable managing performance through metrics
- Are passionate about coaching and developing early-career sales talent
- Thrive in fast-moving environments where processes are still evolving
- Have strong communication and organizational skills
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is looking for
Senior
Commercial Account Executive
who will be responsible for prospecting and growing existing business across the
North East
region
. You will identify, nurture and close opportunities with new customers, manage forecasts and track customer data. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products.
What You’ll Be Doing:
Identify new opportunities to expand Grafana usage within a set of current customers
Meet and exceed individual quarterly and annual sales goals
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
3+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Adaptable and with demonstrable experience in high velocity technology companies
Experience using Salesforce
Bonus Points For:
Familiarity with open source technology is a significant advantage
Experience using Command of the Message and MEDD(P)ICC is ideal
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $200,000 - $220,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Customer Success Manager on Twilio’s Twilio team.
About the job
At Twilio, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. We make this easy with a single platform that collects, stores, filters, transforms, and sends data to hundreds of business tools with the flip of a switch. More recently, we also developed the ability to let customers enrich their data in real time using computations they specify. Our goal is to make it easy to understand, extract value, and protect the integrity of data. We are creating a world where engineers spend their time working on their core product, letting us take care of the complexities of processing their customer data reliably at scale. We’re in the running to take over the entire customer data ecosystem, and we need the best people to take the market.
The Customer Success Management team at Twilio is the central touchpoint for our customers, orchestrating the post-sales customer lifecycle in partnership with professional services, sales and support. The team manages the customer relationship, coordinates internally within Twilio, drives product adoption and guides the customer to take full advantage of our ecosystem. Fundamentally, the CSM team ensures customers derive value from our platform, and ultimately renew and grow their relationships with us.
As a Customer Success Manager, Strategic accounts you will be at the forefront of driving customer satisfaction by developing tailored strategies that align with both customer goals and company objectives. Your work will directly impact customer retention and growth, as you will solve complex challenges, influence strategic decisions and advocate for customer needs across executive stakeholders. We are looking for CSMs who are passionate about first party data and how it can transform organizations. As a CSM, you will have the opportunity to help some of the world’s most influential companies solve their toughest data problems. So if you get excited about things like defining culture and process, you may be the Customer Success Manager we’re looking for!
Responsibilities
In this role, you’ll:
Ensure customer success by driving full value realization of the Twilio platform.
Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy.
Manage the customer relationship, acting as a trusted advisor to executive and senior leadership in Engineering, Product, Business Analytics, and Marketing.
Cultivate strong relationships with IT, engineering, and development teams to drive engagement.
Identify and expand opportunities to deepen customer engagement and account growth.
Collaborate with internal teams to optimize implementations and resolve complex technical challenges.
Build and nurture new stakeholder relationships to unlock expansion opportunities.
Partner with Sales on account renewals and expansion strategies.
Analyze your portfolio to prioritize high-impact risks and opportunities.
Proactively identify risks, prioritize opportunities, and develop mitigation plans for high-impact accounts.
Become a Twilio platform expert while staying current with industry trends in data and analytics.
Ensure execution of customer maturity and technical discussions via coordinating solutions internally across engineering, marketing, product, and support teams.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
4–6 years of direct experience in Customer Success, Account Management, or Strategic Account Management within a B2B technology or SaaS organization.
Experience managing significant customer relationships and portfolios representing $5M–$15M+ in annual recurring revenue (ARR) preferred.
Proven experience working within or supporting Fortune 500 companies or similarly large organizations.
Expert in customer strategy development, bringing data-driven insights and best practices to optimize client success.
Proven ability to build and sustain relationships with stakeholders across all levels and business units within an organizations
Intellectually curious, asks critical questions, and challenges ideas for better solutions
Develops and implements strategies to maximize revenue growth and product adoption for the assigned portfolio, leveraging insights into client needs, market trends, and financial metrics.
Excellent communication skills for engaging executive stakeholders through presentations and discussions.
Skilled in problem-solving, able to simplify complex issues and develop actionable strategies for clients.
Strong collaboration and influence skills to align internal teams and external stakeholders.
Thrives in dynamic environments, adept at creating structure and processes for high-impact customers.
Focus on customer satisfaction and retention, with a track record of anticipating needs and delivering tailored solutions.
Passionate about leveraging data and technology (e.g., analytics, APIs, SQL) to drive business outcomes.
Location
This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $XXX,XXX (Developing Minimum for Tier 3) - $XXX,XXX ( Mid for Tier 3).
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $XXX,XXX (Developing Minimum for Tier 2) - $XXX,XXX ( Mid for Tier 2).
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $XXX,XXX (Developing Minimum for Tier 1) - $XXX,XXX ( Mid for Tier 1).
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information (required for ALL US jobs)
Applications for this role are intended to be accepted until November 15, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: New York, NY; San Francisco, CA; Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring remote across the US — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv.
We're looking for a Social Media Lead to build the strategy and operating model behind how Runway shows up on social. Our audience spans filmmakers, artists, developers, researchers and enterprise teams, and each of them comes to our channels for something different. Your job is to give every channel a clear role and make sure our biggest moments, from model launches and research releases to film festivals and conferences, land with real distribution behind them.
You'll bring a strong point of view on where Runway should show up and how. You'll help our researchers, engineers, creatives and executives share the work closest to them with credibility and authenticity, and you'll treat our community of creators as collaborators in telling the story. You'll be hands-on where it matters, but this role is defined by strategic leadership and operational ownership.
WHAT YOU’LL DO
- Set Runway's social strategy, raise the creative bar and build the calendar around a steady, always-on presence that leads into our biggest launches
- Define a distinct role for each channel across X, Instagram, TikTok, YouTube, LinkedIn and emerging community platforms
- Decide when Runway, a researcher, an executive, a creator, a customer or a partner should lead the story, then build the distribution plan around it
- Partner with Research, Product, Comms and Brand to turn model launches, research papers and product updates into native, credible social moments
- Help Runway researchers, engineers and executives post about their work, with clear guidance, coaching and coordinated amplification
- Work with our Community team, partners and our broader creator community to put the work made with Runway at the center of our channels
- Establish a clear scorecard and use social insights to sharpen the work over time
WHAT SUCCESS LOOKS LIKE
- Social runs on data-driven goals across reach, awareness, demand, campaign lift and audience insight
- Runway has a clear social point of view and a defined role for each channel
- Social is a strategic driver of visibility, creative adoption and demand, not an internal posting service
- Runway's researchers, engineers and executives have an easy, trusted way to share their work, and the strongest posts get coordinated amplification
- Creators see Runway's channels as the best place for their work to be seen
WHAT YOU’LL NEED
- 5+ years of experience in strategic social or related marketing programs; 2+ years at a top-tier technology, consumer, media or entertainment company is a plus
- A track record of building social strategy and the operating model behind it: prioritization, agency and contractor management, workflows, measurement and executive alignment
- Excellent editorial judgment and an instinct for what feels credible and native on each platform, especially X, Instagram, TikTok, YouTube and LinkedIn
- Fluency across disparate cultures: film, art and creators, AI and startups, venture capital and Silicon Valley; comfort translating technical research for a broad audience
- Comfort with performance and brand measurement, including how to separate correlation from impact and how to run disciplined tests
- Hands-on familiarity with generative AI tools, including Runway, and curiosity about where they're headed
- Ability to thrive in a fast-moving environment where priorities shift with each launch
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Product Manger, Subscriptions
San Diego, San Mateo, OR Los Angeles, CA (hybrid)
OR
London, UK, or Dublin Ireland
Role Overview
As a
Senior Product Manager
you will work within the Commerce Platform area of the PlayStation business, leading initiatives that drive monetization growth for PlayStation’s membership program, PlayStation Plus, in addition to commerce experiences for players.
You will expand upon the PlayStation Plus service to evolve the value proposition and support business goals to acquire new audiences and expand PlayStation’s reach. You will help shape how players discover, understand, adopt, and purchase our products, deriving ongoing value. Your work will support evolving monetization strategies, strengthen the value of existing offerings, and enable new growth opportunities across the PlayStation platform.
This role requires strong product leadership, a data-informed mindset, and close collaboration with cross-functional teams to deliver impactful experiences at global scale.
Responsibilities
●
Develop the product strategy for experiences & capability that help acquire & engage members, with a focus on seamless experiences from acquisition to ongoing member engagement that serve new & diverse audiences and drive monetization growth.
●
Lead the conceptualization, experimentation, development, and delivery of innovative new features working in collaboration with external and internal stakeholders across the business.
●
Drive analysis to drive decision making partnering with data and analytics team members.
●
Collaborate with Marketing and Commercial partners to align on outcomes, target metrics, and key use cases.
●
Translate business needs into actionable requirements, experimentation plans, and product briefs.
●
Lead cross-functional planning cycles and contribute to broader personalization and lifecycle strategy.
●
Champion a test-and-learn approach — drive rapid experimentation, measure outcomes, and continuously refine.
●
Maintain a solid understanding of market trends in gaming, monetization, personalization, and customer lifecycle management.
What We’re Looking For
●
6+ years of product management experience, ideally in a consumer-facing digital environment.
●
Experience leading cross functional, multi-faceted implementations where partnerships have played a key role.
●
Experience with subscription or membership platforms preferred (gaming, media, entertainment, or consumer apps).
●
Consistent track record driving conversion funnels, retention strategies, and monetization opportunities.
●
Experience partnering with Data and Engineering teams to deliver reusable capabilities at scale.
●
Excellent communication skills — you can synthesize context, present trade-offs, and drive decisions across diverse stakeholder groups.
●
Strong product intuition paired with a comfort navigating technical discussions and experimentation methodologies.
Prior experience in gaming, streaming, e-commerce, or similar high-scale B2C platforms is a plus.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$168,900
—
$253,300 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
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УдалённоYou’ll work alongside passionate, curious people who support and cheer each other on - even across time zones
China
УдалённоToronto, Canada
China
United States
Dallas, TX
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоГеография найма не уточнена
ОфисNew York, NY
seniorUnited States (Remote)
УдалённоRemote - US
УдалённоleadNew York, NY; San Francisco, CA; Remote; Lastly, the provided range is the expected salary for candidates in the U.S