Вакансии

Задачи: — Manual testing of features, bug fixes, and releases throughout the development process — Write, review, and execute test cases — Identify, document, and track bugs — Collaborate with developers and team members to resolve issues — Perform regression and post-release testing — Ensure product quality and consistency with requirements — Use AI tools (e.g., ChatGPT) to assist with testing tasks, writing test cases, and analyzing issues Требования: — Basic practical experience in QA (courses, pet-projects, or commercial) — Understanding of QA fundamentals (test cases, bug lifecycle, etc.) — Strong attention to detail and analytical thinking — English level B2 or higher (reading & writing) — Ability to work independently and in a team Плюсы: — Experience with Shopify — Familiarity with Agile/Scrum — Experience with bug tracking systems (JIRA or similar) Инструменты: — JIRA — Confluence — Google Workspace — Slack — Shopify Условия: — Fully remote, full-time (40h/week, flexible schedule) — Salary paid twice a month — 20 working days paid vacation — 10 paid sick leave days — Opportunities to grow in QA

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Responsibilities: - Provide day-to-day legal support across corporate, commercial, payments, and regulatory matters for an international iGaming business. - Support the incorporation, administration, restructuring, and ongoing maintenance of legal entities across multiple jurisdictions. - Prepare and maintain corporate documentation, including resolutions, powers of attorney, and statutory records. - Coordinate the opening and ongoing maintenance of corporate bank accounts, payment accounts, and merchant accounts, including preparing KYC/KYB documentation and liaising with banks, PSPs, and other financial institutions. - Provide legal support for relationships with PSPs, acquirers, and other payment partners, including reviewing and negotiating agreements and assessing legal and regulatory requirements for payment solutions. - Draft, review, and negotiate commercial agreements, NDAs, and other legal documents. - Draft, review, and update B2C platform documentation, including Terms & Conditions, Privacy Policies, Responsible Gaming Policies, and AML/KYC policies. - Assist with selected gaming licensing matters, including preparing corporate and supporting documentation, coordinating submissions and renewals, and liaising with licensing advisers and authorities as needed. - Conduct legal research and monitor relevant developments in corporate, gambling, financial services, data protection, and commercial regulations across the jurisdictions in which the business operates. Requirements: - Bachelor’s and/or Master’s degree in Law. - 3–5 years of legal experience, preferably in iGaming or another international business with cross-border corporate and payment operations. - Hands-on experience with offshore corporate structures and the administration of legal entities across multiple jurisdictions. - Practical experience opening and maintaining corporate bank, payment, and merchant accounts, including handling KYC/KYB requests and coordinating with financial institutions. - Experience working with PSPs and other payment partners. - Strong knowledge of corporate, commercial, and contract law, with the ability to research and navigate regulatory requirements across different jurisdictions. - Experience drafting and reviewing commercial agreements, corporate documents, and customer-facing platform documentation. - Excellent legal drafting skills in English and Russian, English proficiency at B2–C1 level or above, both written and spoken. - Strong analytical, communication, and organizational skills. - A proactive, practical approach and the ability to work effectively in a fast-paced international environment.

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🌸Управление операционной деятельностью и руководителями функциональных направлений. 🌸Выстраивание взаимодействия между Payments, Finance, Support, Tech, Project Management и Commercial.

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Location: Switzerland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: As a Sales Development Representative (SDR), you will focus on three core missions.  One, you will help our users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide them with appropriate resources and guidance.  Two, with these learnings, you will partner with our Sales Team to connect with other influential people in these organizations to identify new business opportunities that are the pipeline for our company’s revenue goals by partnering proactively with our Sales Team. And three, you will develop valuable, transferable skills to help you achieve your career goals.  By fulfilling our three core  missions, you will contribute importantly to Grafana Labs’ community and business goals. We understand that our commercial success is linked to our open source DNA and users’ success with our software.  As such, we want team members who can effectively leverage this connection and help support the long-term health of our company. In this role, you will balance reactive and proactive work, responding to inbound inquiries as well as outreaching to target accounts. You will need to research and have a detective mindset in order to craft thoughtful, value-add messaging; and you’ll need to be confident driving business conversations on the phone.  You will need to know how to use AI as a tool to constantly improve your productivity. This is a demanding and rewarding role.   It is a fast-paced and challenging environment.  While our company is growing sustainably,  we still have a lot of building and improving to do.  And we do this work together with our teammates from more than 15 different countries.  We're looking for driven, humble, technically curious  people who embrace a team-first attitude and demonstrate extreme ownership.   This is a great team to join, whether you’re just starting your career or looking to pivot into the tech industry.  You’ll have managers and teammates that care deeply about you as a professional and human, and you will learn more than you thought possible. What You’ll Be Doing: Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends Follow up on inbound leads effectively and efficiently Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; our top SDRs are confident and effective on the phone Use Salesforce and Grafana dashboards for lead and account management and research Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Grafana can help them Consistently meet new business opportunity and pipeline targets Collaborate with cross-functional teams such as marketing and sales to win as a team What Makes You a Great Fit: Fluent in German and English (written and spoken) Open to feedback and coaching, always looking for ways to improve Clear and concise written and verbal communication style Excellent organizational skills and the ability to prioritize many tasks and demands Willingness and ability to take on any task - no matter how small or big - with a focus on quality Resourceful and proactive in an environment that is constantly evolving Driven by purpose and by winning with a team-first attitude Located in Switzerland Bonus Points For: Let’s be honest - interviewing is not easy. However, we want you to come prepared and succeed. When we interview, we’re trying to determine a couple of things: Would you be successful if you were part of our team? Will you love working here and be a positive influence on your fellow colleagues? Will you grow professionally and personally during your time here? We’re looking for people who are curious and passionate about technology, so make sure you invest some time in learning about Grafana Labs. Explore our community, the industry we operate in, what we offer, and how we set ourselves apart. During your interview, you’ll be sharing stories about your current and past roles and experiences. The best way to frame this is with the CARR model: Context, Action, Results, Reflection. This allows you to succinctly share the experiences you’ve gained. Remember, humility drives learning and we love working with people who are always trying to better themselves. Throughout our interview process, you will receive feedback, and usually directly in the interview. As you move through the interview process, make sure you listen to the feedback you receive and figure out how to incorporate the advice in the next step of the interview. Compensation & Rewards In Switzerland, the OTE (On-Target Earnings) compensation range for this role is 88,600 CHF -  91,760 CHF. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Helsinki, Finland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Role.. As a Wolt Market Supply Chain Manager, you will play a key role in managing and continuously improving the supply chain for Wolt Market in Finland. You will take ownership of a broad portfolio of Supply Chain responsibilities, including inventory and availability management, demand forecasting, supplier performance and operational supplier management. You will use data and strong commercial judgement to balance availability, inventory, shrinkage, and profitability, ensuring that Supply Chain decisions support both our customers and the overall performance of the business. The role requires a high degree of independence and ownership. You will identify opportunities and challenges, translate analysis into actions, and drive complex Supply Chain initiatives from problem definition through implementation and follow-up with limited guidance. You will work particularly closely with the Finland Supply Chain Analyst and act as an experienced sparring partner to the Finland Category and Store Operations teams. You will also collaborate closely with colleagues across the regional Supply Chain team and the wider Wolt Market Supply Chain community, sharing knowledge, contributing to common initiatives and supporting the continuous development of our Supply Chain capabilities. Key tasks and responsibilities of the role Own and drive core Supply Chain responsibilities for Wolt Market Finland together with the local Supply Chain team. Manage and continuously improve inventory availability, stock levels and inventory health while balancing availability, shrinkage, capacity and profitability. Analyse demand, inventory, availability, shrinkage and supplier performance and translate insights into clear recommendations and actions. Own and continuously improve demand forecasting and replenishment processes, including forecasting around promotions, seasonal events and other changes in demand. Monitor Supply Chain KPIs, identify performance gaps and root causes, and independently develop and execute actions to improve performance. Work closely with Category to evaluate the Supply Chain implications of supplier, assortment, promotion and commercial decisions and provide constructive challenge where required. Partner closely with Store Operations to identify and solve Supply Chain-related operational challenges and ensure processes work effectively from supplier through to store. Manage operational relationships with suppliers and collaborate on topics including ordering, delivery performance, lead times, order conditions, availability and Supply Chain improvements. Identify structural supplier or assortment-related Supply Chain challenges and develop commercially sound solutions together with relevant stakeholders. Own complex projects and larger workstreams from analysis and problem definition through implementation, stakeholder alignment and measurement of results. Contribute to the implementation and continuous improvement of Supply Chain tools, systems, automation and processes. Use data, analytical tools and AI to diagnose complex problems where multiple factors need to be considered and exercise sound judgement in determining the appropriate solution. Proactively identify new business needs and improvement opportunities and develop proposals for how Supply Chain can address them. Work closely with the Finland Supply Chain Analyst, sharing expertise, providing guidance and supporting development through informal mentoring and collaboration. Collaborate with the regional Supply Chain team and wider Supply Chain community, contributing to cross-country projects, exchanging best practices and helping develop scalable ways of working. Communicate clearly and proactively with stakeholders across Supply Chain, Category, Store Operations, Finance, Product and other relevant functions. Manage several priorities and initiatives simultaneously in a fast-moving environment while maintaining a high level of quality and follow-through. Take a hands-on approach and be willing to move between strategic analysis, problem solving and operational execution as required. Demonstrate excellent business judgement and a practical, solution-oriented approach to getting things done. Contribute positively to Wolt's culture and ways of working and be an active member of both the local and regional team. Qualifications for the role Strong experience in Supply Chain, inventory management, replenishment, demand planning or a closely related field, ideally within grocery, retail, e-commerce or another fast-moving environment. Strong understanding of inventory and replenishment principles and the trade-offs between availability, stock levels, shrinkage and profitability. Demonstrated ability to independently solve complex Supply Chain and business problems using data, structured analysis and commercial judgement. Experience working with demand forecasting and translating forecasts into inventory and replenishment decisions. Strong commercial understanding and the ability to assess Supply Chain decisions in the context of broader business performance and profitability. Experience collaborating with commercial or Category teams and confidence in constructively challenging decisions based on data and Supply Chain expertise. Experience working with suppliers and analysing and improving supplier performance. Ability to take ownership of complex projects and workstreams and drive them from problem identification to implementation with limited guidance. High level of autonomy and the ability to determine the appropriate methods and approach when faced with new or ambiguous assignments. Strong stakeholder-management skills and the ability to build credible working relationships across different functions and levels of the organisation. Ability and willingness to share expertise, provide guidance and informally mentor less experienced colleagues without formal people-management responsibility. Highly analytical, structured and detail-oriented while maintaining a strong understanding of the bigger commercial picture. Strong communication skills, both written and verbal. Comfortable working in a fast-paced environment with several competing priorities. Advanced skills in analytical and productivity tools such as Google Sheets or Microsoft Excel; experience with BI and Supply Chain systems is an advantage. Passion for analytical excellence, continuous improvement and using data to make better decisions. Fluency in English. Finnish language skills are an advantage. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

In this role you will develop our system – its architecture, APIs, contracts, and reusable modules, and as well implement and generalize specific game mechanics, turning successful solutions into new “building blocks” for the entire company. Experience with 2D/3D game engines (e.g., Cocos2d-x, Unity, or their equivalents).

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Location: Reykjavik, Iceland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. As our new Retail Account Manager you’ll onboard new retail partners and help them thrive on our platform. You’ll have the opportunity to build strong partnerships, drive growth, and play a significant role in Wolt’s revenue development in Iceland. What you’ll be doing In this role, you’ll manage a portfolio of retail partners, ensuring their success on our platform while driving Wolt’s growth in the market. Day-to-day in this role you’ll: Collaborate to build strong and meaningful relationships with partners. Lead strategic renegotiations of commercial terms with partners, introducing Wolt products and services (e.g., Wolt+ and Wolt Drive) to expand offerings and increase revenue. Provide consultation to partners on improvements, quality checks, and creative strategies to achieve their goals. Regularly assess partner performance, prioritize actions to maximize impact, and support growth using business intelligence tools. Gather feedback from partners and translate it into improvement opportunities for Product, Marketing, and Operations teams. Drive revenue growth using a data-driven approach that benefits partners and Wolt. Our humble expectations Proven success in account management roles with a strong commercial mindset driving growth and profitability. Strong analytical judgment. Comfortable using dashboards such as Looker or Power BI to turn data into decisions. Being comfortable utilizing AI Excellent relationship-building and communication across a wide range of stakeholders. Proactive, structured and dependable. You manage your pipeline, remove blockers, and ask for guidance on new or complex work. Familiarity with CRM tools is valued. Fluency in Icelandic and English. Why you’ll love it 🚀Global and growing fast: Be part of a fast-moving scaleup 🤩Ride of a lifetime: Accelerate your career and build your sales skills 💪Instant impact: Take ownership and make a difference 💙Big hearts and small egos: Surround yourself with smart, friendly people Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

We are seeking a skilled. Electrical Engineer.

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Location: Remote; Seattle, WA; New York, NY; San Francisco, CA Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. ABOUT THE ROLE Runway is looking for a Marketing Manager to help build and scale high-impact marketing programs across our creator, partner, sponsorship, and growth ecosystem. This is a generalist marketing role for someone who can move fluidly between strategy and execution. Some immediate areas of focus include influencer creator partnerships, sponsorships, and partnership marketing. The right person is commercially minded, highly organized, creative, and comfortable operating in ambiguity. We are looking for someone who can build repeatable programs, manage relationships, and execute campaigns to turn marketing ideas into measurable growth. WHAT YOU’LL DO - You will own and support marketing programs that help Runway reach priority audiences, grow demand, and deepen our presence among our target audiences. - In the near term, this will include managing creator and influencer partnerships including affiliates, evaluating sponsorship opportunities, and building co-marketing programs with customers, technology partners, model providers, vendors, and ecosystem partners. - You will work across the full program lifecycle: identifying opportunities, developing briefs, managing outreach, coordinating execution, tracking performance, and recommending what to scale, change, or stop. - You will partner closely with growth, creative, comms, events, PMM, sales, business development, legal, and finance to make sure programs are clear, on-brand, operationally sound, and connected to business outcomes. WHAT WE’RE LOOKING FOR - We’re looking for a marketing generalist with strong executional judgment and enough strategic range to work across multiple types of programs for a range of B2C and B2B audiences. - Experience managing creator partnerships with a clear view of how long-form content performs differently from short-form and other social channels. - 4+ years of experience building marketing campaigns, influencer, affiliate, or growth programs from 0 to 1. - Experience managing external relationships: creators, sponsors, agencies, freelancers or vendors. - Experience writing briefs, managing timelines, coordinating stakeholders, and translating broad goals into concrete plans. - Strong taste, communication skills, and judgment around brand, audience fit, creator quality, partner value, business impact, and operational tradeoffs. - You should be comfortable with ambiguity and able to build from scratch. This role requires someone who can create structure where it does not yet exist, but without slowing the team down with unnecessary process. - You should care about measurement and be able to connect marketing programs to outcomes such as subscriptions, ARR, and enterprise pipeline influence. NICE TO HAVE - Experience in AI, SaaS, subscription products. - Experience creating partner-facing materials such as briefs, sponsorship packages, or co-marketing materials. - Familiarity with Runway, AI video, creator communities, internet culture, and the broader creative technology ecosystem. Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Изучить текущую структуру услуг, категорий, названий, описаний и предложений для клиентов; Оценить, насколько текущая упаковка услуг понятна, привлекательна и конкурентоспособна для клиента;

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Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE We're looking for a Senior Corporate Paralegal to join Ramp's Legal team and own the operational backbone of how we govern and structure the company. Ramp runs a growing portfolio of U.S. and non-U.S. entities — including regulated and licensed subsidiaries — across a business that ships constantly and raises, acquires, and expands on short notice. You will be the person who keeps that machinery accurate, current, and audit-ready. This is a broad generalist role. You'll sit at the center of corporate governance, entity management, equity administration, and litigation/employment and you'll partner directly with Finance, Accounting, Tax, Treasury, Compliance, Equity Admin, and People, and outside counsel. We are a small, high-leverage team supporting a company that moves quickly, so you'll cover a lot of ground and be trusted to run matters independently. WHAT YOU'LL DO - Corporate governance: Prepare board and stockholder meeting materials, agendas, minutes, written consents, resolutions, secretary's certificates, and incumbency certificates. Track and calendar governance obligations across the entity portfolio. - Entity management: Own the full lifecycle of entity administration — formations and dissolutions, foreign qualifications, annual reports, franchise tax filings, registered agent management, signatories, officer and director lists, post-integration cleanup. - KYC, UBO, and diligence: Respond to KYC/UBO and diligence requests from bank partners, regulators, auditors, insurers, and counterparties, and build reusable packages. - Equity support: Support equity administration, option and RSU grants, board approvals of equity awards, secondaries, and equity plan recordkeeping in partnership with Finance and People. - Transaction support: Run diligence support, signature collection, closing checklists, closing binders, and post-closing obligations for financings, credit facilities, M&A, real estate, and insurance renewals. - Commercial and cross-functional support: Assist with powers of attorney, delegations of authority, and corporate approvals needed by the business. - Employment support: Support employment- and immigration-related requests and filings. - Litigation support: Support subpoena and law enforcement requests, legal holds, e-discovery, and document production. Review and respond to garnishment orders and UCC liens. Serve as Ramp’s custodian of records and as Ramp’s representative in small claims court cases. WHAT YOU NEED - 6+ years of corporate paralegal experience at a major law firm and/or in-house at a high-growth technology or financial services company. - Deep working knowledge of corporate governance, entity formation and maintenance, corporate recordkeeping, and secretary's office functions. - Excellent drafting skills across resolutions, consents, certificates, and corporate documentation, with genuine precision — you catch the wrong entity name, the stale date, and the missing signature block. - Demonstrated ability to independently run multiple time-sensitive workstreams without dropping threads or waiting to be asked. - Strong written and verbal communication skills and the judgment to work directly with executives, board members, outside counsel, and cross-functional partners. - Comfort operating in a fast-paced environment where priorities shift and processes are still being built — and a bias toward action. - High judgment around confidential and sensitive corporate information. - Bachelor's degree or equivalent practical experience. NICE TO HAVE - Experience at a fintech, payments, or regulated financial services company, including support for licensed entities (money transmitter, EMI, or similar). - Experience supporting venture financings, secondaries, M&A integration, or IPO readiness. - International entity management experience across EMEA, APAC, LATAM, or Canada. - Experience with equity administration and cap table platforms (e.g., Shareworks). - Experiencing with litigation or employment matters. - Notary Public commission (NY or CA), or willingness to obtain one. - ABA-approved paralegal certificate. - A track record of using AI or automation to eliminate manual legal work. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

This role is responsible for translating Compass’s medical strategy into effective field activities, overseeing MSL operations across a defined region, and ensuring consistent, high-quality scientific exchange with external stakeholders.

55 000 – 90 000 $

Location: Remote About the Team Netlify's Customer Success team is responsible for making sure customers get real, lasting value from the platform - from onboarding through renewal and beyond. The team works closely with Sales, Product, and Marketing to help customers grow their usage, see clear outcomes, and stay engaged over time. Every motion the team runs - whether it's a renewal conversation, a feature adoption push or customer escalation - is designed to build trust and relationships that compound. This role exists because we have a growing book of SMB accounts that need a dedicated, consistent point of contact. As our Customer Success Associate, you’ll drive broad-stroke outreach and build the workflows to manage them well. You'll carry a book of 120+ accounts with roughly $2M in ARR, and your job is to make sure those customers are engaged, getting value, and set up for renewal. This is an entry-level role with real ownership from day one, and you'll have mentorship from senior teammates as you ramp into the commercial side of the work. What You'll Do Own the day-to-day relationship for your book of accounts, serving as the primary point of contact and keeping customers informed, engaged, and successful on the platform Contribute ideas to dashboards and workflows to track your book of business - renewal timelines, health signals, engagement levels, and expansion indicators - so nothing falls through the cracks With guidance of leadership, drive outreach to customers ahead of renewal, lead those conversations, handle objections, and negotiate terms on flat renewals and smaller expansions, looping in Sales when a meaningful expansion opportunity emerges. Track and forecast your renewal book on a rolling basis, proactively surfacing risks and creating plans to address them before they become problems Use product usage data and customer outcomes to demonstrate value in renewal conversations and ongoing check-ins Identify opportunities for feature adoption and product expansion within accounts, and flag those signals to the Sales team to build expansion pipeline Gather and synthesize customer feedback and share it with Product and internal stakeholders to inform roadmap decisions and improve the customer experience Work closely with senior CS teammates and your manager to develop your skills in account management, commercial negotiation, and customer communication What You'll Bring Some experience in a customer-facing role - this could be internship work, customer service, sales support, retail, or anything that required you to build rapport and solve problems for people Comfort working with data and spreadsheets, and a genuine interest in using that data to spot trends and make decisions A track record of following through: when you commit to something, you close the loop Clear written and verbal communication - you can explain things simply, listen well, and adapt your approach to different audiences An interest in building a career in customer success, and curiosity about the commercial side of the business - including how renewals work, how contracts are structured, and how value gets communicated to customers You’re based in the Denver, Colorado area and are comfortable working remotely while participating in occasional in-person meetings and engagement with Denver-based stakeholders. This Role is a Great Fit If You're energized by building relationships and want to be the person customers actually look forward to hearing from You thrive when you have ownership over a defined body of work and the freedom to figure out how to make it run better You enjoy the process of organizing complexity - tracking multiple accounts, spotting patterns, and keeping everything moving without things slipping You're drawn to roles where you learn by doing, and you're comfortable asking questions and taking feedback as you develop your skills You get excited about connecting customers to features or capabilities they didn't know they needed, and seeing that translate into real adoption You work well within a team structure and are looking for mentorship, but you also want to take real ownership rather than just support someone else's book Applying Not sure you meet 100% of our qualifications? Please apply anyway! When applying please include: A resume or short listing of your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to “build a better web” and that cannot be done without a diversity of skill sets, backgrounds and thoughts. Of everything we've ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing accommodations@netlify.com . About Netlify Netlify is the most popular way to build, deploy, and scale modern web applications, empowering everyone from fast moving solo developers to enterprise teams. Millions of developers and organizations rely on Netlify as their platform of choice for composing web applications that are production ready, performant, and flexible. Now, as we embrace the next era of software development, we are embedding the same fluid, intuitive experience into the Agent Experience (AX), making it just as simple for intelligent agents to understand, interact with, and act on our platform as it is for developers. Whether your user is human or machine, Netlify ensures the path from idea to URL is seamless, fast, and deeply reliable. We are a Series D company that has raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive to be thoughtful, compassionate, and collaborative in our work. If this sounds like something you’d like to be part of, we’re excited to connect with you! At Netlify, we are committed to a compensation philosophy that prioritizes fairness and equity, positions our employee compensation competitively in the market, recognizes and rewards performance, and takes a comprehensive approach to our rewards package. We anchor our compensation philosophy on a market-based approach, therefore salary ranges may differ depending on the labor cost in a particular location. Because this role is eligible to participate in Netlify’s commission plan, our hiring range for Colorado is targeted at $69,000 - $80,000 in total on-target earnings. Candidates outside the US or in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed. The starting pay will be determined based on multiple factors, including expertise and skills, market demands, experience, internal equity, and applicable geographic location. These compensation packages and ranges are subject to change and may be modified in the future.

Location: England; Portugal; Spain; Italy; Germany Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ Docker is seeking a results-oriented Business Development Representative. The ideal candidate will be a self-starter with a proven track record of success in qualifying leads for commercial and enterprise-level accounts. RESPONSIBILITIES: - Use prospecting strategies to reach out to existing users of Docker that demonstrate a propensity to acquire commercial licenses - Identify the needs and challenges of the prospective customer - Determine the prospect's interest in Docker - Schedule discovery meetings for sales representatives and prospects - Achieve a target number of qualified prospects and new opportunities - Respond to and qualify incoming inquiries regarding interest in Docker products - Craft a great first impression to our prospects and customers by adding value during every customer touchpoint - Partner with cross-functional teams to share customer feedback - Engage in team development and mentoring QUALIFICATIONS: - Proficiency in German (native-level speaker) and English required; French/Spanish is a bonus - 1+ years of work experience in a Sales role - A demonstrated track record of success - Proactive and driven - Excellent phone, writing, and listening skills - A propensity and willingness to gain a strong understanding of the industry and basic use cases/value propositions that our product offers - High integrity and a team-first mentality - Detail-oriented and strong work ethic - 4-year college degree or equivalent experience preferred WHAT TO EXPECT FIRST 30 DAYS - You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program - You will learn how to navigate through award-winning sales tools such as; Salesforce, ZoomInfo, Common Room, Outreach, Sales Navigator, and Docker - You will begin core SDR functions; prospecting, lead qualification, appointment setting go, warm handoffs, Salesforce hygiene, and pipeline management. - You will work closely with your manager, shadow your peers, and partner with your Account Executive to develop prospecting strategies and campaigns unique to your territory - At the end of your first month, you will have a proficient grasp of the tools and activities necessary to be successful in your role FIRST 60 DAYS - During your second month, you will be laser-focused on company research and identify target accounts and prospecting strategies in your territory - Build prospecting lists for target accounts and key decision-makers and then reach out to them using all communication channels (cold calls, email, chat, and social media) - You will comprehend and maintain in-depth knowledge of Docker’s products and have a great pitch - Adhere to team KPI metrics and prospecting standards - You will have an advanced understanding of tools, activities, and best practices to be successful in the BDR role FIRST 90 DAYS - In month three, you will be confident in your craft and ready to immerse yourself in your day job fully - You will continue efforts to improve messaging, processes, and daily activities - You will be an accomplished lead qualifier and an expert with tools and processes - You will be ready to operate independently at full speed Docker does not offer visa sponsorship for this role. Compensation & Equity EU: €58.1K – €83K OTE + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Dublin, Ireland WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and customer success planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re a builder who loves helping customers solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.   This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.   WHAT YOU'LL ACHIEVE: - Drive workflow adoption and value realization for a book of named accounts, ensuring customers expand their use of Notion and as a result, Notion sees high NRR - Partner closely with the Solutions Consultant on account strategy for expansion and renewal, including owning the renewal opportunity for flat and at-risk customers - Shape customer outcomes, strengthen executive and team-level partnerships, and contribute directly to predictable revenue through retention, renewal, and expansion impact - Design and deploy workflows that solve specific business problems as a build-beside partner to the customer, translating goals into durable systems in Notion - Partner with Solutions Consultants on account strategy, customer planning, and identifying and qualifying expansion opportunities within existing accounts - Co-define, build, and manage against customer success plans that help every customer achieve their desired objectives and realize measurable value - Learn Notion’s product and the broader AI ecosystem inside and out so you can be the best build-beside partner for customers navigating new ways of working - Innovate and iterate on Outcomes Architect programs that retain and grow customers while mitigating churn or contraction risk   SKILLS YOU'LL NEED TO BRING: - Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment - Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans - Technical fluency and genuine comfort building live in software—you can co-design, configure, and troubleshoot with customers in the room - Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy - Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems - You’re obsessed with AI, constantly building with the newest tools and learning new ways of working - Additional languages   NICE TO HAVES: - Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software - Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path - Familiarity with usage-based or consumption-based models and the ability to connect adoption patterns to commercial outcomes - Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams - Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €89,000 - €100,000 per year.   By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21   #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

What you'll do: Own the full sales cycle with new advertisers globally — from lead qualification to signed contract and first integration. Deliver quarterly and annual targets on revenue and number of onboarded advertisers. Build and defend commercial terms: commission rates, tech fees, minimum budgets, in line with margin goals. Maintain a transparent pipeline and reliable forecast for leadership. Partner with account management, publisher, legal and finance teams to launch client programs fast, and feed market and competitor insights to product. What we expect: 5+ years in B2B sales within affiliate/performance marketing, AdTech, or MarTech, with a proven track record of closing deals with international brands and e-commerce enterprise clients. Deep understanding of CPA/CPS models, attribution, and tracking — fully fluent in key metrics including ROAS, CAC, and incrementality. Proven full-cycle hunting experience, including self-generated pipelines, direct access to Head of Performance / CMO-level decision-makers, and managing long sales cycles. Fluent English (C1+) for high-level negotiations; a second language relevant to target regions is a strong plus. Disciplined approach to CRM management and accurate forecasting, with a readiness to travel and represent the company at key industry events. We offer: Work in the international company. Hybrid working format (office/home office). Corporate education — courses and trainings, meetups and conferences. Voluntary health insurance after probation period. We promote healthy lifestyle and encourage employees by special fitness reimbursement policy. Effective onboarding program for a better start. Corporate events and team buildings.

Зарплата не указана

• High-load backend servislar bilan ishlash; • Katta hajmdagi ma’lumotlar bilan ishlash;

15 000 000 – 15 000 000 UZS

Location: Madrid, Spain Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for a Customer Experience Team Lead to support our Team in Madrid! You'll own the entire post-sale journey for a global card issuing and embedded finance solution, from the first day a customer goes live to how their relationship grows over time. It's a role that blends hands-on Customer Service leadership with real Customer Success accountability: you'll be the person who spots a churn risk before it becomes a lost account, and the one who turns steady usage into expansion. Reporting to the Senior Product Manager & Product Sales Lead, you'll sit at the center of the customer experience for a proposition spanning card issuing, FX, payments and working capital. What is AlephPay? AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption. You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place. And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow. What You’ll Do Customer Success, Retention & Growth Own ongoing customer relationships following implementation and onboarding, and lead QBRs with key customers Monitor customer health indicators including adoption, spend, utilisation, service trends and engagement Own retention and churn management, identifying at-risk accounts early and coordinating recovery actions Monitor agreed spend volumes and work with customers and Sales to close utilisation gaps Identify cross-sell and expansion opportunities across card issuing, FX, payments, working capital and related embedded finance solutions Partner closely with Sales on account development, retention and growth Customer Service & Escalation Leadership Lead the L1 Customer Service function, staying hands-on during launch and scale-up Oversee onboarding, product education and day-to-day customer support Own the human-assisted support model for chatbot/client-dashboard cases requiring human intervention Manage the L1/L2/L3 escalation framework with financial partners and internal stakeholders Monitor customer satisfaction, response/resolution times, retention, churn, adoption and spend growth What You Need For This Role Customer Success, Customer Service or Account Management experience within payments, fintech or financial services Strong knowledge of card issuing, FX, payments, card acquiring and/or e-commerce Experience with issuers, processors or other financial partners Commercial mindset with experience driving adoption, retention, account growth or cross-sell Experience with customer health frameworks, churn prevention and QBRs is highly desirable Fluent English ; Baltic language, Slovak, German or Slovenian is a strong plus What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH