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Location: Portland, OR Workplace: onsite About Welocalize  Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.   Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com  As a Tech Linguistic Tester, you will primarily be proofreading and editing content already localized to your native language, making sure that you catch any errors in the content, such as: grammar, typos, syntax, punctuation, capitalization, political incorrectness, inconsistencies, and extra spaces between words or characters. You will sometimes be translating content from English to your native language. You will also be checking UIs for functional issues. Job Description The following is a non-exhaustive list of responsibilities and areas of ownership for this role: • Write and report relevant bugs and errors using best practices through internal database system. • Ability to undertake and prioritize tasks and issues quickly and efficiently. • Native language skills and cultural awareness of native country. • Good oral and written communication. • Highly organized with attention to detail and a commitment to quality. • QA various products in by accurately following testing instructions and test cases. • Discover and report defects (bugs) using client specific bug tracking tools. • Evaluate translations in the context of software, mobile apps and documentation. • Be a subject matter expert for linguistic issues in the target language; be able to research and resolve linguistic questions. • Adhere to project-specific quality standards, trademarks, style guides and client-preferred checklists and glossaries. • Troubleshoot basic problems; be able to communicate effectively and escalate testing issues. • Complete assigned tasks in a timely manner and of high quality. Experience • Ability to work onsite and/or well as client location. • Native-level or fully bilingual fluency (both spoken and written language) in required language(s). • Up-to-date awareness of current and common technical language usage in the target language. • Strong English skills, both written and verbal. • Experience with MS applications (Outlook, Word, Excel, PowerPoint). • Ability to navigate networks and websites with different browsers. • Basic knowledge of PC-hardware (desktop and laptop). • Basic knowledge of smart phones (iPhone or Android). • Familiarity with Android and iOS operating systems.. • 3+ years professional translation & localization experience. • Familiarity with native culture and trends. • Avid user of social media with familiarity with Facebook Family of Apps. • Experience with consumer devices that provide utility like messaging, health, fitness, calendar, organization. Key Competencies and Requirements • Strong Company & Industry Awareness. • Can establish & Develop Processes and procedures as part of a client program. • Strong Problem-Solving skills as to arrive at optimal solution. • Shows excellent Time Management skills. • A Plan-Do-Check-Act cycle approach to tasks and workloads. • Takes Ownership of deliverables. Be organized and able to work in a fast-paced environment. • Candidates with Localization/QA/translation experience or with advanced computer skills are preferred. Knowledge of common technological terms in English and target language. Flexibility with varying hours.

Location: Krakow, Poland Workplace: Remote Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. Who You Are You are a DevOps engineer with software development background who likes working on everything that helps to improve the quality of life for your team and providing your expertise in creating a performant CI/CD stack to boost the code development/build process. What You’ll Do - Collaborate closely with our engineering team to help them be more productive by improving development tools. - Maintain a strong connection to the product and remain comfortable engaging in direct feature development - You will take ownership of CI/CD stack, keeping it robust, observable, stable, and performant. - Research, implement, and develop tools to help developers write new code. - Ensure the CI/CD infrastructure and process is reliable and consistent. What we’re looking for - Solid background in Linux. - Experience in CI/CD stack development and maintenance. - Working proficiency with Ruby, Javascript or Python. - Knowledge of AWS technologies (EC2, load balancing, auto-scaling, IAM, S3, Route53, etc.). - Telemetry and monitoring experience (OpenTelemetry, Grafana, Kibana). - Experience with containerization (Docker, Kubernetes, etc). What we’d be particularly excited about - Experience with CI build time optimization especially with Jenkins, Rspec and Cypress/Playwright. - Familiarity with databases like MongoDB and/or ClickHouse. - Experience with build systems like Webpack, Gradle, etc. - Proficiency with the CI tools like Jenkins, TeamCity, etc. What you’ll learn: - You’ll learn about the Ruby language and the Rails framework since it’s used in many aspects of our projects and tools. - You’ll gain deep insights into infrastructure automation using technologies such as Ansible and Terraform since they are central to our deployment strategies. Blog Posts Read more about some of our Technical challenges here (written by members of our engineering team): https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers   About Sensor Tower Sensor Tower is a global provider of digital intelligence solutions, empowering companies to understand consumer behavior and market performance across mobile apps, digital platforms, and gaming ecosystems. Headquartered in San Francisco, Sensor Tower's insights are trusted by more than 2,500 enterprises worldwide. Founded in 2013, Sensor Tower’s market insights have helped marketers, app developers, and gaming leaders demystify the mobile app ecosystem with visibility into usage, engagement, and paid acquisition strategies. Today, Sensor Tower’s digital market insights platform has expanded to include Gaming, Web, Audience, and Digital Advertising Insights, helping global leaders understand market trends and their competitor’s strategies and audiences across the entire digital ecosystem. Why Sensor Tower? Our flexible work environment allows employees to live in greater connection with the people, places, and activities they love! GLOBAL TEAMS Sensor Tower has a global presence, with teams across the world and available in most time zones, including North America, Europe, Middle East, Africa, APAC and LATAM. We maintain regional offices in SF, LA, NY, London, Singapore, Beijing, Seoul, Tokyo and Vancouver. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, and veteran status. We will consider qualified applicants with arrest and conviction records. If you have a disability or special need, please do not hesitate to let us know and we'll do our best to accommodate. Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Warsaw, Poland Workplace: Remote Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. Who You Are You are a DevOps engineer with software development background who likes working on everything that helps to improve the quality of life for your team and providing your expertise in creating a performant CI/CD stack to boost the code development/build process. What You’ll Do - Collaborate closely with our engineering team to help them be more productive by improving development tools. - Maintain a strong connection to the product and remain comfortable engaging in direct feature development - You will take ownership of CI/CD stack, keeping it robust, observable, stable, and performant. - Research, implement, and develop tools to help developers write new code. - Ensure the CI/CD infrastructure and process is reliable and consistent. What we’re looking for - Solid background in Linux. - Experience in CI/CD stack development and maintenance. - Working proficiency with Ruby, Javascript or Python. - Knowledge of AWS technologies (EC2, load balancing, auto-scaling, IAM, S3, Route53, etc.). - Telemetry and monitoring experience (OpenTelemetry, Grafana, Kibana). - Experience with containerization (Docker, Kubernetes, etc). What we’d be particularly excited about - Experience with CI build time optimization especially with Jenkins, Rspec and Cypress/Playwright. - Familiarity with databases like MongoDB and/or ClickHouse. - Experience with build systems like Webpack, Gradle, etc. - Proficiency with the CI tools like Jenkins, TeamCity, etc. What you’ll learn: - You’ll learn about the Ruby language and the Rails framework since it’s used in many aspects of our projects and tools. - You’ll gain deep insights into infrastructure automation using technologies such as Ansible and Terraform since they are central to our deployment strategies. Blog Posts Read more about some of our Technical challenges here (written by members of our engineering team): https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers   About Sensor Tower Sensor Tower is a global provider of digital intelligence solutions, empowering companies to understand consumer behavior and market performance across mobile apps, digital platforms, and gaming ecosystems. Headquartered in San Francisco, Sensor Tower's insights are trusted by more than 2,500 enterprises worldwide. Founded in 2013, Sensor Tower’s market insights have helped marketers, app developers, and gaming leaders demystify the mobile app ecosystem with visibility into usage, engagement, and paid acquisition strategies. Today, Sensor Tower’s digital market insights platform has expanded to include Gaming, Web, Audience, and Digital Advertising Insights, helping global leaders understand market trends and their competitor’s strategies and audiences across the entire digital ecosystem. Why Sensor Tower? Our flexible work environment allows employees to live in greater connection with the people, places, and activities they love! GLOBAL TEAMS Sensor Tower has a global presence, with teams across the world and available in most time zones, including North America, Europe, Middle East, Africa, APAC and LATAM. We maintain regional offices in SF, LA, NY, London, Singapore, Beijing, Seoul, Tokyo and Vancouver. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, and veteran status. We will consider qualified applicants with arrest and conviction records. If you have a disability or special need, please do not hesitate to let us know and we'll do our best to accommodate. Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: New York, NY Workplace: Hybrid We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE *Open to hiring remote across the US and London— we also have offices in NYC, San Francisco, Seattle, and London We are looking for a highly-motivated senior IC who will work with some of Runway’s biggest and most strategic partners. You will be central to our partners’ success in adopting Runway to transform the ways they create content. Success in this role will require a mix of technical fluency, strategic thinking, and hands-on execution. WHAT YOU’LL DO - Own deep, trusted C-suite level relationships with Runway's most strategic partners (from Hollywood studios to Fortune 100 enterprises) ensuring they're not just customers, but long-term partners at the frontier of AI-driven creativity and innovation - Be in the room where it happens: collaborating directly with world-class creative teams at the biggest Hollywood studios, brands, and F100 companies to co-create Emmy award-winning shows, Oscar-winning movies, Super Bowl commercials, and cultural moments that define a generation - Operate as a strategic thought partner internally: codifying the use cases we know work today while pioneering the ones that don't exist yet, and translating both into initiatives that shape Runway's product strategy and industry positioning - Get embedded within accounts to learn and understand their (content) pain points and challenges today, then propose discrete ways in which Runway can solve those challenges - Identify and prototype specific and highly targeted new markets and new opportunities for our products - Develop a deep, functional and technical understanding of our products and future roadmap - Be hands-on in quickly onboarding new partners to our platform and/or API while also supporting their long-term expansion and technical understanding of how to leverage Runway - Provide high-impact feedback to Product, Engineering, and Creative which can in turn improve the product experience for our partners - Analyze, track, and report on the performance of existing partnerships leveraging BI tools and data WHAT YOU’LL NEED - 5+ years of overall experience in customer-facing roles, engaging C-level technical audiences with complex global organizations ideally within tech, finance, or consulting - Have led complex implementations of Generative AI/traditional ML solutions and can drive measurable business outcomes - Ability to work in a fast-paced, dynamic environment and manage multiple priorities with expansive ownership and ruthlessly prioritize - A strong bias towards action and belief that no task is too small for you - Have a track record of rapidly prototyping ideas and a willingness to work iteratively with your customers to deliver the right solution that solves their problem - Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders - High technical aptitude for understanding complex technologies, tools, systems, and issues - Mindset to think creatively and think beyond past checklists and playbooks - Highly resourceful with the ability to create structure and work autonomously amidst ambiguity - Nice to have but not required: experience with data tooling and BI systems (SQL, BigQuery, Retool, etc) - New York, SF, or London-based preferred Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Belgrade; Lisbon Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for a Senior Payments Manager to expand and optimize Aghanim's global payment capabilities. You will own the complete lifecycle of payment system provider relationships – from researching markets and identifying the right payment methods and partners to negotiating commercial terms, coordinating integrations and launches and managing provider performance after go-live. Key Responsibilities - Conduct market analysis to identify the most relevant payment methods, consumer preferences, regulatory considerations and market practices across different countries and regions - Develop country-level payment strategies based on customer demand, conversion potential, cost, risk and operational complexity - Research, evaluate, and select payment service providers, acquirers, alternative payment method providers, banks and other payment partners - Lead commercial negotiations covering pricing, processing fees, settlement terms, foreign exchange and service levels - Own payment-provider relationships from the initial conversation through due diligence, contracting, integration and production launch - Coordinate closely with Product, Engineering, Finance, Legal, Compliance and Operations teams to deliver successful integrations - Manage payment partners after launch, including regular business reviews, issue escalation, roadmap coordination and commercial optimization - Monitor and improve authorization rates, payment conversion, processing costs, fraud, chargebacks and overall provider performance - Stay current on developments across the global payments ecosystem, including new payment methods, regulations, provider capabilities and market trends - Maintain accurate documentation of provider coverage, commercial terms, integration status, dependencies and performance - Configure and maintain pricing, payment fees, currencies and market-specific commercial rules in internal billing system Required Qualifications - 5+ years of experience in payments - Proven experience working directly with payment service providers, acquirers, payment gateways, banks or alternative payment method providers - Experience sourcing, evaluating, negotiating with and onboarding payment partners - Strong understanding of the payment ecosystem, including acquiring, processing, card networks, payment gateways, alternative payment methods, settlement, foreign exchange, fraud and chargebacks - Strong commercial and negotiation skills, with the ability to evaluate both financial and operational tradeoffs - Analytical mindset and experience using data to assess markets, prioritize opportunities and improve payment performance - Excellent written and spoken English - High level of ownership and the ability to drive payment initiatives from start to finish Preferred Qualifications - Understanding of local payment regulations, compliance requirements and tax considerations across different markets - Experience using AI and automation tools to accelerate research, partner evaluation, documentation and analysis - Experience in the video game industry WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Technical Consultant I at Suvoda is responsible for working with assigned clients and project teams delivering Interactive Response Technology (IRT) for randomization and drug supply management. Responsibilities include overall maintenance of the team's IRT systems, overseeing support processes, identifying and mitigating potential issues/risks, and collaborating with clients and vendors to ensure successful use of the Suvoda IRT system. The role leads implementation of system change controls during the maintenance phase of studies, manages design of study data integration specifications between the IRT system and other eClinical solutions, and creates data review plans to ensure timely completion. The consultant creates and maintains study FAQ documents for the customer care team, develops system training materials including manuals, walkthrough videos, and presentations, and works with client study teams to set up IRT system data upon system go-live. They serve as the primary escalation point for complex support issues requiring project team input, troubleshoot escalated issues, and identify resolutions. The role involves creating and distributing support and maintenance reports to internal Suvoda team members and client study teams, proactively identifying trends in support data to determine root causes of frequent issues, and collaborating with project managers to implement solutions. Additional duties include identifying and assisting with process improvements in the services department, assisting the product team with design and development of new features based on client feedback and project experience, traveling to client sites for meetings and user training sessions, supporting system users in multiple countries via telephone and email, training new staff on Suvoda products and processes, and performing other related duties as required. Requirements: — At least 2 years of experience in a similar role — Bachelor's degree required — Interpersonal and communication skills — Time management and organizational skills — Analytical thinking — Ability to understand technical systems and perform troubleshooting — Creative problem solving — Attention to detail

Location: Mexico Company Background Our client is a global technology company transforming the way brands and agencies make marketing decisions. Its platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia. Project Description The specialist will join a DevOps and Infrastructure Services team supporting production infrastructure and data center networking. The role focuses on network and infrastructure operations, automation, monitoring, troubleshooting, and reliable service delivery across Linux, Windows, and AWS environments, including on-call support. Technologies Linux / Windows AWS Terraform / Ansible Python / Bash Monitoring and Alerting Data Center Networking BGP EVPN/VXLAN IPv6 What You'll Do Contribute to the design, implementation, and operation of production systems and data center networks, with a focus on automation and reliability; Develop and maintain infrastructure automation; Collaborate with developers to resolve operational issues and provide technical guidance; Develop and maintain monitoring and alerting solutions for infrastructure and custom applications; Troubleshoot and resolve issues across the full technology stack; Build, monitor, and optimize production systems; Document system designs and application operating procedures; Participate in on-call rotations; Job Requirements 5+ years of experience in DevOps, infrastructure, network engineering, or a related field; Strong hands-on experience with Linux and Windows environments; Strong understanding of production infrastructure operations; Experience with monitoring and alerting tools, as well as troubleshooting complex network and infrastructure issues; Experience with data center networking, including hands-on experience with EVPN/VXLAN, strong knowledge of BGP, and understanding of IPv6; Hands-on experience with AWS; Experience with infrastructure-as-code and automation tools such as Terraform and Ansible; Scripting experience with Python and/or Bash; Willingness to participate in Pager Duty; English level B1 or higher; Nice To Have Experience with SNMP, Grafana, Graphite, or PagerDuty; Experience with GitLab, Jira, and Confluence; Experience with Cisco ACI; Experience with virtualization technologies such as VMware or KVM; Experience with OpenStack, CloudStack, or OpenNebula networking; Experience with network and security equipment from vendors such as Check Point, Fortinet, Juniper, Cisco, Huawei, or HPE; Experience with MPLS, Multicast, DMVPN, FC/FCoE, or RIPE DB; Network or cloud certifications such as CCNA, CCNP, Check Point CCSA, AWS, or Terraform certifications; What Do We Offer The global benefits package includes: Technical and non-technical training for professional and personal growth; Internal conferences and meetups to learn from industry experts; Support and mentorship from an experienced employee to help you professional grow and development; Health insurance; Sports activities to promote a healthy lifestyle; Flexible work options, including remote and hybrid opportunities; Referral program for bringing in new talent; Work anniversary program and additional vacation days.

Location: United Kingdom; Europe; London Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT NORTH: North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. WHY THIS ROLE? This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. Our esteemed clients include industry leaders like RBC, Dell, and LG CNS. We are seeking engineers who deeply care about customers and want to work at the cutting edge of Agentic AI. Location: UK Active DV clearance is highly preferred In this role, you will: - Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout. - Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices. - Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations - Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards. - Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime. - Travel up to 20–40% to work on-site with customers and partners YOU MAY BE A GOOD FIT IF: - You have experience with and enjoy working directly with customers - You have experience deploying enterprise software in private/hybrid cloud environments - You have proven experience administering large-scale production Kubernetes clusters and expertise with Helm - Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control - You have strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization - You excel in fast-paced environments and can execute while priorities and objectives are a moving target IT'S A BONUS IF YOU HAVE… - Familiarity with GPU node orchestration & scheduling - You understand the intersection of GPU infrastructure, inference systems, Kubernetes, distributed systems, and performance optimization.   FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Paphos, Cyprus We are looking for an experienced Project Manager to lead low-voltage and smart building projects from planning and technical coordination through installation, commissioning and final handover. This is a hands-on role with regular involvement on project sites and close collaboration with clients, contractors, suppliers and engineering teams. Responsibilities Manage projects through all stages: planning, procurement, installation, commissioning and handover Coordinate clients, engineers, contractors, suppliers and installation teams Manage project schedules, budgets and resources Review technical documentation, drawings and specifications Monitor procurement and equipment deliveries Regularly visit project sites and oversee the progress and quality of installation works Coordinate commissioning and functional testing of systems Manage project changes, additional works, risks and deadlines Ensure project documentation and handover requirements are completed Provide regular project status updates to management Requirements Experience as a Project Manager, Project Engineer or Lead Engineer in low-voltage or related engineering systems Proven experience managing projects independently and working directly with clients Good understanding of the full engineering/construction project lifecycle: design, procurement, delivery, installation, commissioning, acceptance and handover Ability to read and understand technical drawings and project documentation Experience working with specifications, estimates and commercial proposals Understanding of the relationship between technical solutions, scope, timelines and project costs Experience coordinating technical teams, contractors and suppliers Good understanding of low-voltage installation practices and quality requirements Ability to identify and resolve technical and operational issues on site Strong planning, coordination and project ownership skills Ability to manage several projects and priorities simultaneously Willingness to spend a significant part of the working time on project sites Good English for professional communication and technical documentation Willingness to work regularly on project sites and travel when required Experience with CCTV, access control, structured cabling, AV, BMS, KNX or building automation systems would be an advantage. We offer Competitive salary Company car Fuel allowance of €200 per month Professional international team Opportunity for professional growth and development 21 days paid vacation per year 40 working hours paid sick leave per year Public holidays in accordance with the Cyprus Public Holiday list Interested candidates are requested to send their CV quoting the above job title to hr_cyprus@inex-group.com . All applications will be treated in strict confidence and in compliance with GDPR and our privacy policy.

Location: Zagreb, Croatia D-ploy is an IT and Engineering Solutions company with operations across EMEA, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We deliver innovative IT services and solutions to industry-leading clients, focusing on reliability, efficiency, and long-term partnerships that enhance IT productivity and business value. We are currently looking for an IT Onsite Support Technician to support end-users in a professional and regulated environment in Zagreb. Tasks and Responsibilities Provide first and second level IT support (hardware, software, mobile devices, and peripherals) Act as the primary onsite point of contact for end-user IT issues Troubleshoot incidents and service requests via ticketing system (ServiceNow) Deliver prompt and professional user support (desk-side and remote) Document all activities and resolutions accurately in the ticketing system Support IT onboarding for new employees (equipment setup, user guidance) Maintain and contribute to knowledge base documentation Support continuous service improvement initiatives Requirements Fluent English and Croatian (written and spoken) Minimum 2+ years of experience in IT support / onsite support role Strong troubleshooting skills in Windows environment and standard IT tools Experience with ticketing systems (e.g., ServiceNow) Excellent communication and customer-oriented mindset Ability to work independently in an onsite client environment Well-organized, reliable, and detail-oriented Experience in regulated environments (e.g., GxP) is a plus Ability to provide a clean criminal record extract (not older than 3 months) Benefits Broad range of tasks and responsibilities Friendly and international working environment Professional development opportunities Referral program (“Fishing for Friends”) Company-sponsored events Is IT in your DNA? Join us and help deliver IT where it counts.

Location: Dubai, United Arab Emirates We are looking for an experienced Plumber to join our team in Dubai. You will be responsible for the installation, maintenance, and repair of plumbing and sanitary systems on construction projects. Key Responsibilities Install and connect water supply, drainage, and sanitary systems. Install pipes, fittings, valves, and sanitary equipment. Install and connect sinks, toilets, showers, and other plumbing fixtures. Carry out maintenance, troubleshooting, and repair works. Identify and fix leaks, blockages, and other plumbing issues. Read and follow technical drawings and installation plans. Use professional plumbing tools and equipment. Follow safety procedures and site requirements. Work closely with other members of the construction and technical teams. Requirements Previous experience as a Plumber or Plumbing Installer. Experience in plumbing installation, maintenance, and repair. Experience working with water supply, drainage, and sanitary systems. Ability to read basic technical drawings is preferred. Technical education or relevant certification is an advantage. Experience in the UAE or on large construction projects will be an advantage. Reliable, responsible, and able to work as part of a team. Benefits Competitive salary; Official UAE employment status; Accommodation provided by the company. Comprehensive medical insurance coverage; Working schedule 6 days per week from Monday to Saturday and Sunday is off.

Location: Remote; Europe; United States; New York; United Kingdom Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We're looking for a Developer Experience Engineer to join us in our goal of making the ElevenLabs developer experience the gold standard other companies look up to. You'll help design, build and maintain our open source projects to drive developer adoption. Whether it's our server and client side SDKs or MCP server, you'll be directly involved in the developer journey for new and existing products. Additionally you'll help design and improve the ElevenLabs API, build developer tooling, and act as "customer zero" for new developer products. This role is perfect for someone who enjoys open source software and jumping between multiple programming languages across the stack. This role is for engineers who are motivated by improving the developer experience — hands on keyboard, building the developer experience. Requirements - You enjoy building and maintaining open source projects — ideally you've created or maintained SDKs. - A strong full-stack engineering skillset with a flair for API design. - A passion for writing engaging technical content incl. in-depth blog posts. - Are an excellent communicator able to triage technical issues. - Bonus: You enjoy attending, speaking and engaging at developer conferences. Location: This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw.   #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Petaling Jaya, Malaysia About Our Client Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals. Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service. With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation. About the job We are seeking motivated and results-driven individuals to join our client's team as Business Development Executive. In this role, you will be responsible for promoting medical aesthetic equipment brands to medical professionals in Malaysia. The Business Development Executive role is ideal for someone who is passionate about making a difference in people's lives through innovative medical aesthetic solutions. Key Responsibilities Develop and execute effective sales strategies for medical aesthetic equipment to achieve sales targets Build and maintain relationships with healthcare professionals and clients Conduct demonstrations to showcase the benefits and features of medical aesthetic equipment Provide clients with information, including usage instructions and safety precautions Identify potential clients and generate new business opportunities Attend industry conferences and trade shows to generate leads and expand the customer base Collaborate with internal teams to ensure timely delivery of equipment and parts and resolve any customer issues Key Requirements Proven experience as a sales representative in the medical industry Knowledge of medical aesthetic equipment will be an advantage Excellent communication and interpersonal skills Strong negotiation and persuasion abilities Ability to build and maintain strong relationships with healthcare professionals and clients Results-driven mindset with a proven track record of meeting and exceeding sales targets Ability to work independently and as part of a team Why choose our client? Supportive workplace culture Excellent exposure with continuous learning opportunities Clear paths for career growth and advancement

Location: Haradh, Saudi Arabia; Dhahran, Saudi Arabia Eram Talent is actively seeking a highly motivated and detail-oriented Procurement Expeditor on behalf of a leading EPC client in the Oil & Gas sector in Saudi Arabia. In this role, you will play a critical part in ensuring the timely delivery of materials, equipment, and critical documentation to keep major EPC projects—specifically Gas Oil Separation Plants (GOSP)—on schedule. The work location would be in Haradh, Saudi Arabia. Key Responsibilities Supplier Coordination: Act as the primary point of contact between the project team and vendors to proactively monitor the manufacturing, fabrication, and delivery status of procured materials and equipment. Schedule Management: Track and verify vendor schedules against project milestones, identifying potential delays early and implementing effective recovery plans. Cross-Functional Collaboration: Liaise closely with Procurement, Engineering, Quality Control, and Project Management teams to ensure all material requirements and technical specifications are aligned and met. Documentation Tracking: Ensure the timely submission and approval of all required vendor data and documentation (e.g., inspection reports, shipping documents, material certificates). Reporting: Maintain and update daily/weekly expediting reports, tracking logs, and ERP systems to provide accurate visibility of procurement statuses to project stakeholders. Issue Resolution: Negotiate and resolve bottlenecks, supply chain disruptions, or logistical challenges that threaten project timelines. Requirements Education: Bachelor’s Degree in Business Administration, Supply Chain Management, Logistics, or a highly relevant discipline. Experience: A minimum of 2 years of professional experience in procurement, expediting, or supply chain roles. Industry Knowledge: Proven experience within the EPC Oil & Gas sector. Specialized Expertise: Direct experience with GOSP (Gas Oil Separation Plant) projects is highly preferred and will be considered a strong advantage. Technical Skills: Proficiency in tracking software, ERP systems, and standard MS Office applications (Excel, Word). Soft Skills: Strong negotiation, problem-solving, and communication skills, with the ability to maintain composure and drive results in a high-pressure, deadline-driven environment.

Location: Switzerland; France Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role Our client is an established Swiss manufacturer operating in the luxury precision-components industry , combining specialized craftsmanship with advanced industrial production methods. The company manages highly detailed manufacturing processes where consistency, visual quality, and technical precision are essential. We are looking for an experienced Production Unit Manager to oversee a specialized manufacturing activity, combining technical expertise, production management, process improvement, and team supervision . The role will be responsible for production performance, industrialization of new references, quality consistency, and first-level technical problem solving. CONTRACT: Permanent LOCATIONS: On-site, Neuchâtel canton, Switzerland NOTES: Fluent French and English B2 is required. Key Responsibilities Manage the operational performance of a specialized precision-manufacturing unit . Optimize the use of equipment, materials, and workforce to meet production and quality targets. Coordinate production priorities according to delivery requirements. Supervise and support a small technical production team. Ensure strict application of manufacturing procedures and quality standards. Contribute to the industrialization of new products and references . Evaluate tooling and raw-material requirements for new production activities. Establish robust manufacturing processes that ensure consistent product quality. Provide first-level technical support for production issues and workshop anomalies. Contribute technical expertise during the development and preparation of new product concepts. Requirements Technical vocational qualification or equivalent manufacturing education. At least 5 years of professional experience in precision manufacturing or a comparable industrial environment. Hands-on experience with specialized production or material-application processes on high-precision components, especially SuperLumiNova Strong understanding of manufacturing workflows, process control, and production quality. Experience coordinating production priorities, resources, tooling, and materials. Experience supervising or technically leading production employees. Strong practical troubleshooting and process-improvement capabilities. Fluent French .

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. We’re looking for a hands-on IT Infrastructure Engineer to help scale Sierra’s internal systems during a critical period of growth. You’ll be the second member of our IT Engineering team, partnering closely with our IT Lead, GRC Lead, and Platform Engineering team to build and operate the systems that support our company day-to-day. This is an engineering-first role. Our team approaches IT the same way product engineering teams build software: through code, automation, and well-designed systems. We build internal tools, ship integrations, and operate CI/CD-style workflows to manage identity, security, and infrastructure at scale. This is a foundational role with significant ownership. You’ll help design and implement core infrastructure, strengthen security controls, and improve how we operate internally. The right person enjoys building high-leverage systems, automating repetitive work, and creating well-documented, scalable solutions that make the entire company more effective. WHAT YOU'LL DO In your first few months, you’ll focus on: - Iterating on and improving internal tools that power IT and security workflows - Deploying a DLP solution and integrating it into automated enforcement pipelines - Building API-driven integrations between internal systems and our compliance automation platform More broadly, you will: - Design and scale internal infrastructure using code and infrastructure-as-code practices - Build and maintain internal tools and services - Improve and develop automation pipelines for provisioning, access management, and security controls - Treat IT systems like software: versioned, tested, and continuously improved - Partner with Platform Engineering and Security to implement scalable, programmatic solutions - Create clear, durable documentation to support long-term scalability WHAT YOU’LL BRING - Think of IT problems as engineering problems, and default to building over manual work - Have strong experience with identity platforms (Okta, Google Workspace, SSO, MFA, SCIM, OIDC) - Have deployed or managed DLP or related security solutions (e.g., ZTNA, Cloudflare) - Have extensive experience with IaC (Terraform) - Are comfortable writing code for automation (e.g., Python, Bash, or similar) - Have experience building internal tools or services that integrate via APIs - Are comfortable working with CI/CD concepts and automation pipelines - Are fluent in using and administering modern AI tooling - Understand SaaS lifecycle management and compliance requirements - Communicate clearly and document your systems well - Are comfortable operating independently in a fast-moving environment EVEN BETTER... - Background in software engineering or prior experience on a product engineering team - Experience building internal platforms or developer tooling - Familiarity with security tooling such as CASB, EDR, or MDM - Experience with access audits, data residency, or compliance controls - Experience deploying systems using AWS and infrastructure-as-code OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO As an IT Support Specialist in New York, you'll be the hands-on, on-the-ground owner of day-to-day IT for one of our fastest-growing offices. You'll be the first person teammates turn to when something isn't working, and the person who makes sure hardware, conference rooms, and the office network simply work. This is a role for someone who thrives in execution mode and enjoys solving problems quickly and efficiently. Your responsibilities will include: - IT Support: Serve as the first line of defense for employee IT issues in New York, with deep focus on macOS troubleshooting, application support, and network connectivity. - Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs. - Technical User Support: Support engineers and other highly technical teammates with curiosity and confidence, using logs, command-line tools, and clear written communication when appropriate. - AI-Assisted Troubleshooting: Use approved AI tools thoughtfully to accelerate research, hypothesis generation, and documentation while protecting sensitive data and independently validating consequential recommendations. - Hardware Management: Own the full device lifecycle locally—procurement, deployment, inventory tracking, loaner pool oversight, and device re-provisioning for offboarded users. - AV & Conference Rooms: Keep every room meeting-ready. Maintain and troubleshoot conference room AV, proactively test rooms, and own the peripheral and accessory inventory. - Office Build-Out & Moves: Partner with Facilities, our project managers, and AV integrators to spec, stage, and commission IT and AV for our new New York space, and support the move from our current location. - Network & Vendor Coordination: Triage office network and connectivity issues, then drive them to resolution with our ISP, network, and building vendors. - IT Onboarding: Set up laptops and essential software for new hires, delivering a seamless first-day experience. - SaaS Administration: Handle routine administration in Okta, Google Workspace, and other core applications, including users and groups, app assignments, access changes, licensing, and basic audit-log review. - IT Projects: Take on well-scoped endpoint, SaaS, access, inventory, or workplace technology projects with clear success criteria, appropriate review, testing, documentation, and rollback planning. - Process Improvement: Look beyond the immediate ticket, respectfully challenge inefficient or fragile practices, propose practical improvements, and help implement and document better ways of working. - IT Logistics: Support software installs, device shipments to East Coast teammates, repair and warranty coordination, and proactive hardware refresh planning. WHAT YOU’LL BRING - Experience: 2-5 years in hands-on IT support or systems administration, with strong macOS experience in a fast-paced or startup environment. - Technical Proficiency: Comfort with endpoint management and MDM systems (e.g., Jamf), identity tooling (e.g., Okta), and troubleshooting across Mac hardware and software. - SaaS Foundations: Hands-on experience with basic Okta, Google Workspace, or comparable SaaS administration and a desire to grow into broader systems ownership. - Engineering Environment: Experience supporting engineers or other highly technical users, or clear evidence that you can communicate credibly, work from technical evidence, and learn unfamiliar systems quickly. - Troubleshooting Judgment: A structured, hypothesis-driven approach; strong follow-through; and the judgment to recognize uncertainty, seek review, or escalate before a risky change. - Queue Ownership: Able to manage competing requests in a shared global queue, communicate priorities, maintain accurate status, and carry issues through resolution or a clear handoff. - Continuous Improvement: Curious about why work is done a certain way and comfortable constructively challenging the status quo with specific, practical recommendations. - AV & Network Fluency: Practical troubleshooting of conference room AV and office networking fundamentals—Wi-Fi, DHCP, VLANs—and the judgment to know when to escalate to a vendor. - Organization: Highly organized with a systems-oriented mindset—able to track devices, accessories, and inventory accurately across multiple offices. - Execution Focused: Bias for action and the ability to troubleshoot, solve problems, and follow through without constant direction, while knowing when to seek review or escalate. - Communication: Friendly, clear communicator who can help teammates quickly and patiently—whether they're in-office or remote. - Work model: This role is based in our New York office, with in-office work Monday through Thursday and remote work on Fridays. EVEN BETTER… - Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side. - Familiarity with Zoom Rooms and hardware such as Neat, Logitech, or Poly. - Past experience with Apple Business Manager or zero-touch deployment tools. - Passion for documentation, process improvement, and enabling others to solve simple issues themselves. - Change-Control Exposure: Familiarity with version control, peer review, staged rollout, rollback planning, infrastructure or configuration as code, or other disciplined change practices. - Automation: Experience using APIs, scripts, Terraform, or similar tools to make routine administration safer and more repeatable. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Boston, Massachusetts, United States; Pawtucket, Rhode Island, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Reliable workplace technology enables teams to do their best work. This role focuses on maintaining and improving that reliability across devices, collaboration systems, and workplace technology environments. The Workplace Technology Support Engineer - Executive Support helps maintain the stability, performance, and continuous improvement of workplace technology across the organization, with a main focus on our executive leadership team. This will serve as the main point of contact for issues in the executive space. The role will need to be available to travel to support events, shows, presentations, and calls. You'll work closely with platform engineering, security, networking, and other internal teams to diagnose advanced issues, maintain operational standards, and translate recurring problems into scalable solutions through standardization, documentation, automation and AI-assisted operational improvements! Effective from the date that Hasbro opens its new Boston location, this position will be onsite Monday – Friday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Monday – Friday at Hasbro’s HQ in Pawtucket, RI. What You'll Do Executive Support Primary technology support resource for executives and senior leadership, delivering responsive, high-touch technical support across office, remote, and travel environments. Provide white-glove support for executive workstations, laptops, mobile devices, collaboration platforms, and workplace technologies while maintaining exceptional customer service and professionalism. Prepare, test, and support executive presentations, conference rooms, audiovisual systems, and collaboration technologies before and during executive meetings, board meetings, town halls, and other high-visibility business events. Provide onsite technology support for executive meetings, leadership events, and company presentations, ensuring technology operates reliably with minimal disruption. Travel will be required to support executives at corporate offices, leadership meetings, conferences, board meetings, company events, and other business engagements. Partner closely with Executive Assistants, Facilities, Security, Audio Visual teams, and Workplace Technology teams to coordinate technology requirements and deliver seamless executive experiences. Resolve complex executive technology issues involving endpoint devices, mobile devices, conferencing platforms, audiovisual systems, networking, and workplace technologies with urgency and discretion. Maintain strict confidentiality while supporting executive devices, meetings, communications, and sensitive business information. Anticipate executive technology needs by proactively validating equipment, meeting spaces, presentations, and collaboration technologies prior to critical meetings and events. Act as the primary escalation point for executive technology issues, balancing executive priorities with broader operational responsibilities while maintaining a high level of responsiveness. Workplace Technology Support Partner with stakeholders across the organization to understand business needs, explore new ideas, and help design practical technology solutions that improve productivity and workplace experience. Provide guidance and recommendations that help teams implement effective, scalable solutions and automation opportunities aligned with workplace technology standards, including specialized or non-standard use cases. Provide in-person and remote technical support for employees across the organization covering the United States, Canada, UK, India, and Japan. Resolve complex issues involving devices, operating systems, computer hardware, mobile devices, VPN connectivity, printers, networking, peripherals, AI-powered workplace tools and workplace technologies that extend beyond standard support workflows. Advanced issue resolution for the Global Service Desk, shaping global processes and procedures, and establishing documentation and runbooks that drive consistent procedure and practices across regions. Investigate advanced issues, act as a point of contact for complex problems, provide technical guidance, identify recurring issues and automate resolution while focusing on improving resolution quality. Deliver clear communication and practical automation-focused solutions that help employees stay productive. Support and solve enterprise AI platforms and AI-enabled workplace technologies, raising issues and partnering with engineering teams when necessary. Endpoint Reliability & Device Lifecycle Design, configure, and support complex or custom hardware builds to meet specialized performance and workflow requirements, particularly for engineering and digital gaming studio environments. Proactively monitor endpoint health and analyze trends in device performance, reliability, and recurring issues to drive improvements through automation where appropriate. Drive improvements to standardize workflows and implement automation, scripting, and AI-assisted solutions to improve consistency, reduce manual effort, and enhance operational effectiveness. Configure, deploy, and maintain company equipment, including laptops, desktops, and mobile devices, to ensure they meet security, compliance, and operational standards. Support device lifecycle activities including provisioning, upgrades, hardware replacements, and secure decommissioning. Maintain consistency in supported hardware, operating systems, and workplace technology standards. Lead long-term improvements by addressing root causes and implementing scalable automation-enabled solutions. Collaboration & Workplace Technology Partnerships Partner with teams, including our digital gaming studios, to understand requirements and deliver reliable and scalable workplace technology solutions, including onboarding new processes and procedures, supporting specialized workflows, providing consultation on hardware, software, and user experience solutions, and aligning technology solutions to business goals and technical standards. Support conference room systems, collaboration tools, printers, and workplace peripherals used across office environments. Ensure workplace technology systems operate reliably for meetings, events, and day-to-day collaboration. Support offsite events and shows as needed (travel required). Assist teams in onboarding to new technologies, processes, and procedures by providing guidance, documentation, and hands-on support to ensure successful adoption. Build strong partnerships across business teams to understand evolving needs and help translate ideas into scalable workplace technology solutions. Act as a liaison between end users, Global Service Desk, and engineering teams to support change, improvements, and adoption of new technologies. Support internal partners in bringing their ideas to life by providing guidance on process, procedure, and alignment with existing systems. Support technology rollouts, device refresh initiatives, automation initiatives, and workplace experience improvements. Provide feedback to engineering and platform teams to improve the usability, reliability, and performance of workplace systems. Cross-System Ownership Take ownership of complex or high-impact issues, leading investigation and resolution across multiple technology domains. Investigate and resolve issues that span multiple technology layers including endpoint configuration, device management platforms, authentication systems, VPN and network connectivity, and workplace infrastructure. Recognize patterns across incidents and identify when issues represent broader systemic challenges. Drive coordination with engineering, security, and infrastructure teams to implement durable fixes. Operational Improvement, Documentation & Automation Identify recurring issues, trends, and inefficiencies, and translate them into standardized solutions, improved workflows, or automation opportunities. Design and drive scalable support approaches, including repeatable workflows, playbooks and automated processes, that improve consistency and enable broader teams to resolve issues effectively. Maintain and evolve these playbooks based on recurring issues, ensuring knowledge is continuously refined and shared across support teams. Create and maintain clear, structured documentation in Confluence, including troubleshooting guides, operational procedures, and knowledge base articles. Partner with the Global Service Desk to share knowledge, improve workflows, identify automation opportunities and increase overall support effectiveness. Promote consistent support practices and ensure alignment in how common issues are handled across teams through standardized workflows and approaches. Assist in evaluating, testing, and validating automation solutions, endpoint analytics tools, and AI-assisted support and troubleshooting capabilities. Proactively improve support operations by reducing manual effort and increasing consistency across common issue types. What You'll Bring Experience in the dedicated Executive Support space 3+ years of experience supporting enterprise desktop environments or workplace technology systems. Experience with Windows and macOS operating systems, including hardware, peripherals, and mobile device support. Experience supporting collaboration tools, productivity platforms, and workplace technology environments. Familiarity with endpoint management tools or enterprise IT management platforms. Working knowledge of networking fundamentals including DNS, Wi-Fi, VPN connectivity, and authentication workflows. Experience using service management platforms such as ServiceNow or similar tools. Ability to analyze sophisticated technical issues, identify root causes, and communicate solutions clearly. Strong documentation skills and a history of creating runbooks, playbooks, or knowledge base articles. Experience identifying trends, improving processes, or building automation initiatives is preferred. Core Requirements Demonstrates strong diagnosing and problem-solving skills across workplace technology environments, including hardware, operating systems, and network connectivity. Owns complex technical issues through resolution, including cross-team coordination when required. Owns the reliability and consistency of endpoint and workplace technology systems. Identifies patterns, trends, and opportunities for improvement, including automation and process optimization. Produces clear documentation and knowledge resources that enable scalable support and knowledge transfer. Collaborates effectively across teams while maintaining accountability for outcomes. In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more. Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know. The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $91,100 — $136,700 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.