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Location: US-Remote Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai. About Vectra AI Vectra AI delivers a new class of advanced threat defense that delivers real-time detection and analysis of active network intrusions.  Vectra AI picks up where perimeter security leaves off by providing deep, continuous analysis of both internal and Internet-facing network traffic to automatically detect all phases of a breach as attackers attempt to spy, spread, and steal within your network. Vectra AI directly analyzes network traffic in real time using a patent-pending combination of data science, machine learning, and behavioral analysis to detect attacker behaviors and user anomalies in the network. All detections are correlated and prioritized to show an attack in context, and Vectra AI’s machine learning adapts as attacks evolve. Position Overview Vectra AI is seeking self-starting, highly motivated sales professionals to join our Federal Field Sales organization as a Regional Sales Manager (RSM) focusing on the United States Navy, United States Marine Corps, PACOM, and, potentially other DoW customers TBD.  This sales professional will be responsible for all revenue within their territory location and have a proven track record of exceeding sales goals by selling into the larger enterprises.  We are looking for a “Hunter”; someone who isn’t afraid to knock down doors at the largest enterprises and has a structured/disciplined approach to pipeline development.  This RSM will partner with our world class Security Engineering team to own the sales process from start to finish, but will also leverage any/all corporate resources to ensure we win at all levels.  This Regional Sales Manager will need to be passionate about the extraordinary value Vectra AI is providing to our customers while also conducting themselves with professionalism, honesty and integrity. Responsibilities Identify, cultivate and close new business sales relationships with enterprise accounts at an executive level within designated territory, this with CISO/CIO/CTO level contacts. Have a disciplined approach to pipeline development through leveraging Marketing, Channel partners, Customers, Sales Development team and their own ability to organically prospect. Develop an overall account strategy that will lead to a well-executed, team based selling effort. Team up with your Sales Engineer partner to deliver outstanding product demonstrations and well executed proof of concepts programs. Build a strong partnership with existing customers that focuses on customer retention, high renewal rates and expansion within the customer. Effectively forecast monthly/ quarterly revenue and communicate the status of strategic transactions to ensure you never win or lose alone. Strategic management of existing channel partners and development of new channel partners. 3-4 days a week domestic travel (and sometimes international). Development of strategic business plans for territory on quarterly base. Qualifications Minimum 5+ years of Enterprise Sales experience exceeding quotas successfully selling cybersecurity, networking and/or software solutions into the United States Navy and United States Marine Corps. Previous experience in Federal Sales. Hunter: you aren’t afraid of cold-calling, breaking doors down to talk to the right people and own early-stage pipeline development. A winner, someone who holds themselves accountable to consistent over-achievement. Successful experience closing complex Enterprise sales with multiple buying influences Experience managing and closing deals of $200K+ as well high value transactions above $1m+. Experience establishing and fostering strong relationships with potential partners and customers Ability to demo products, working independently from Sales Engineers in first customer-meetings Strong presentation and communications skills, translating technical features into business-values Experience with Salesforce.com. Outstanding verbal, written and presentation skills. Comfortable working in a highly fast paced environment. Experience in consultative security fields; incident response, forensic investigations, threat intelligence, penetration testing, etc. Public speaking experience. Bachelor’s degree preferred. Our competitive total rewards package includes cash compensation within the range provided below. Actual pay for this position may vary based on the hired candidate’s location, experience and relevant incumbent pay position. Vectra Total Rewards $183,500 — $308,500 USD Our competitive total rewards package includes cash compensation within the range provided below Actual pay for this position may vary based on the hired candidate’s location, experience and relevant incumbent pay position. Vectra Total Rewards $183,500 — $308,500 USD Vectra provides a comprehensive total rewards package that supports the financial, physical, mental and overall health of our employees and their families. Compensation includes competitive base pay, incentive pla n eligibility, and participation in the employee equity plan (stock options). Specific benefits offered var ies by location, but commonly in clude health care insurance , income protection / life insurance , access to retirement savings plans, behavioral & emotional wellness services , generous time away from work, and a comprehensive employee recognition program. Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Location: New York; FR | Paris; Toronto; Dubai Workplace: OnSite Location: On-site (New York, Dubai, Paris or Toronto) Start Date: ASAP Languages: English Industry/Type: Luxury Hospitality / Digital Experience ABOUT THE OPPORTUNITY Our client is a global leader in luxury hospitality, with a portfolio of premium and luxury hotel brands and a growing direct-to-guest e-commerce and digital experience business. Guests discover, book and stay connected with the brands through owned websites and apps, a loyalty programme, and third-party travel channels. They are hiring on-site luxury e-commerce and digital teams in New York, Dubai, Paris and Toronto. We are looking for a Digital Experience Specialist to improve the end-to-end digital guest journey on the company's premium brand platforms. This role balances strict luxury brand standards with data-led work to raise conversion, improve retention and remove friction in web and mobile booking. We are hiring at two levels on the same remit. As a Manager, you will set digital-experience priorities, lead CRO and brand-governance work, and may supervise Digital Specialists or agency partners on day-to-day content operations. As a Specialist, you will be a hands-on individual contributor, executing experience improvements, analytics and operational content support. The level will be confirmed during hiring, based on your experience. You will work on-site in one of the locations above, as a bridge between global brand managers, regional hotels and digital engineering teams. WHAT YOU'LL DO - Map and launch user-experience improvements on web and mobile, with a clear focus on conversion-rate optimisation (CRO). - Measure digital performance and guest friction using tools such as ContentSquare, GA4 and Tableau, and turn findings into concrete experience changes. - Act as a bridge between global brand managers, regional hotels and digital engineering, so experience work is commercially useful and operationally realistic. - Maintain pixel-perfect compliance with premium brand guidelines across web assets and content properties. - Depending on level: supervise internal Digital Specialists or external agency vendors delivering day-one operational content support, or execute that operational work yourself as a Specialist. - Prioritise a backlog of experience fixes and tests that reduce booking friction and support retention. WHAT WE'RE LOOKING FOR - At least 5–7 years' experience managing or delivering e-commerce, digital product experiences or digital marketing, ideally in luxury travel, aviation or high-end consumer brands. (Manager-level candidates will typically have led programmes or people; Specialist-level candidates will be strong individual contributors with the same domain depth.) - Hands-on experience with enterprise CMS tools, such as Adobe Experience Manager, and with analytics suites (ContentSquare, GA4 and/or Tableau). - A numerical, test-and-learn mindset, with comfort operating in Agile ways of working. - A genuine appreciation for luxury aesthetic standards and the discipline to protect brand quality in digital execution. - Clear spoken and written English, and the confidence to work with brand, hotel and engineering stakeholders. French or Arabic is an advantage depending on location. - Experience in luxury hospitality, premium travel or high-end retail e-commerce is a strong plus. WHY THIS ROLE MATTERS FOR YOU - Shape the booking experience: You will work on the journey that takes a guest from interest to a completed booking on flagship luxury brand platforms. - Brand standards, backed by data: Combine pixel-perfect luxury guidelines with CRO, analytics and structured testing. - A bridge across the organisation: Work with global brand teams, regional hotels and engineering, not in a silo. - Manager or Specialist path: Join at the level that matches your experience, with a clear remit in either case. - On-site in a major market: Based in New York, Dubai, Paris or Toronto, close to the brands and markets you will support. Pragmatike is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants without discrimination. We recruit on behalf of our clients and prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to a fair and inclusive hiring process. We process your personal data solely for recruitment purposes, in accordance with applicable privacy laws, and maintain reasonable safeguards to protect your information. Your data may be shared with our client(s) for hiring consideration, but will not be disclosed to third parties outside of the recruitment process.

Location: New York; FR | Paris; Toronto; Dubai Workplace: OnSite Location: On-site (New York, Dubai, Paris or Toronto) Start Date: ASAP Languages: English Industry/Type: Luxury Hospitality / Digital Experience ABOUT THE OPPORTUNITY Our client is a global leader in luxury hospitality, with a portfolio of premium and luxury hotel brands and a growing direct-to-guest e-commerce and digital experience business. Guests discover, book and stay connected with the brands through owned websites and apps, a loyalty programme, and third-party travel channels. They are hiring on-site luxury e-commerce and digital teams in New York, Dubai, Paris and Toronto. We are looking for a Digital Experience Manager to improve the end-to-end digital guest journey on the company's premium brand platforms. This role balances strict luxury brand standards with data-led work to raise conversion, improve retention and remove friction in web and mobile booking. We are hiring at two levels on the same remit. As a Manager, you will set digital-experience priorities, lead CRO and brand-governance work, and may supervise Digital Specialists or agency partners on day-to-day content operations. As a Specialist, you will be a hands-on individual contributor, executing experience improvements, analytics and operational content support. The level will be confirmed during hiring, based on your experience. You will work on-site in one of the locations above, as a bridge between global brand managers, regional hotels and digital engineering teams. WHAT YOU'LL DO - Map and launch user-experience improvements on web and mobile, with a clear focus on conversion-rate optimisation (CRO). - Measure digital performance and guest friction using tools such as ContentSquare, GA4 and Tableau, and turn findings into concrete experience changes. - Act as a bridge between global brand managers, regional hotels and digital engineering, so experience work is commercially useful and operationally realistic. - Maintain pixel-perfect compliance with premium brand guidelines across web assets and content properties. - Depending on level: supervise internal Digital Specialists or external agency vendors delivering day-one operational content support, or execute that operational work yourself as a Specialist. - Prioritise a backlog of experience fixes and tests that reduce booking friction and support retention. WHAT WE'RE LOOKING FOR - At least 5–7 years' experience managing or delivering e-commerce, digital product experiences or digital marketing, ideally in luxury travel, aviation or high-end consumer brands. (Manager-level candidates will typically have led programmes or people; Specialist-level candidates will be strong individual contributors with the same domain depth.) - Hands-on experience with enterprise CMS tools, such as Adobe Experience Manager, and with analytics suites (ContentSquare, GA4 and/or Tableau). - A numerical, test-and-learn mindset, with comfort operating in Agile ways of working. - A genuine appreciation for luxury aesthetic standards and the discipline to protect brand quality in digital execution. - Clear spoken and written English, and the confidence to work with brand, hotel and engineering stakeholders. French or Arabic is an advantage depending on location. - Experience in luxury hospitality, premium travel or high-end retail e-commerce is a strong plus. WHY THIS ROLE MATTERS FOR YOU - Shape the booking experience: You will work on the journey that takes a guest from interest to a completed booking on flagship luxury brand platforms. - Brand standards, backed by data: Combine pixel-perfect luxury guidelines with CRO, analytics and structured testing. - A bridge across the organisation: Work with global brand teams, regional hotels and engineering, not in a silo. - Manager or Specialist path: Join at the level that matches your experience, with a clear remit in either case. - On-site in a major market: Based in New York, Dubai, Paris or Toronto, close to the brands and markets you will support. Pragmatike is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants without discrimination. We recruit on behalf of our clients and prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to a fair and inclusive hiring process. We process your personal data solely for recruitment purposes, in accordance with applicable privacy laws, and maintain reasonable safeguards to protect your information. Your data may be shared with our client(s) for hiring consideration, but will not be disclosed to third parties outside of the recruitment process.

Location: Denver, Colorado, United States, AMER; USA - Austin (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We’re looking for a Manager, Account Management. This role is accountable for a large volume of transactions and a team of individual contributors. The ideal candidate thrives in a fast-paced environment and brings a constant drive to identify and eliminate cumbersome processes, streamline operations, and improve overall efficiency across the team. This role requires strong customer-facing skills, with the ability to engage external customers directly — whether navigating complex renewal conversations, escalations, or strategic account discussions. The ideal candidate is equally comfortable managing up and down: communicating priorities, risks, and progress clearly to senior leadership while coaching and developing individual contributors on the ground. A wide-angle view of the business is essential — this leader must be able to connect day-to-day execution to broader organizational goals and anticipate how decisions at the team level ripple across the company. This is a full-time position based out of our Denver OR Austin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. What You’ll Do Lead, coach, and develop a team of Account Managers responsible for growth and retention Own team performance looking at renewal uplift, negotiated terms, deal strategy, strategic expansion and product utalization Establish and enforce forecasting discipline Drive consistent account planning and healthy team productivity Partner cross-functionally with Account managers, Customer Success, RevEx, Deal Desk, and Product to ensure seamless execution across the customer lifecycle Optimize processes, tools, and operating cadence to support efficiency in a high-volume, high-growth environment Technologies You’ll Use Salesforce, Catalyst, Slack, Looker, Sigma, Clari, Hex, ChatGPT, Workday, Zendesk, Gong, Outreach, Slab, G Suite, Jira Skills We’re Looking For 1+ year experience managing an account management, growth and/or customer success team. Experience in a SaaS quota-carrying account management or customer success role. Experience in analytics/data tools is a plus! Being customer-centric - building relationships, understanding customer needs, and how we are delivering value. Track record of hitting or exceeding your goals and MBOs. The right balance of self-confidence and humility to lead as an individual contributor. Collaborative and providing constructive feedback to the right teams, so that we can continue to learn and grow. Ability to manage multiple projects and tasks, while staying organized and efficient. Experience with Salesforce is a must. Hiring Process Interview with Talent Acquisition Partner Interview with Hiring Manager Team Interview Final Interview: Sales Leader Challenge Compensation & Benefits The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 70% base salary and 30% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. OTE (On Target Earning) $180,000 — $220,000 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote or Mississauga Workplace: remote Scaled Customer Engagement (SCE) is a small, high-impact team within Digital Customer Success that delivers one-to-many engagements for PointClickCare customers across all our market segments in Senior Care and Acute & Payer. The team works both remotely and in a hybrid model, partnering closely with CSMs, Marketing, Product, and Support. SCE owns programs such as the Customer Success Monthly Digests, Digital Customer Success Reviews, and Gainsight Journey Orchestrator and Pendo Orchestrate programs (for adoption, retention, and CSM-led events), giving every customer—not only the largest—a consistent, data-informed path to value. Working on our team provides a unique opportunity to help build a scaled CS motion, including automation and AI, at one of healthcare's leading platforms.    The Scaled Customer Engagement Manager drives adoption, retention, and value realization for a large customer base through scalable, data-informed, one-to-many programs. Applying solid knowledge of PCC solutions and the industry, the SCE Manager customizes established strategies into digital journeys, communications, and events, and partners cross-functionally to execute them. The role exists so that every PointClickCare customer receives proactive, consistent engagement—extending the reach of the CSM team and contributing to NRR and controllable-churn goals.    Work Location:Remote or hybrid, with periodic in-person collaboration.   Key Responsibilities Deliver scaled programs end to end: Owns the build and delivery of assigned digital programs (e.g., segment-specific Customer Success Monthly Digests, onboarding/adoption journeys, renewal, risk-mitigation campaigns, and Digital Customer Success Reviews) using Gainsight Journey Orchestrator and Pendo Orchestrate; adapts content to customer segment, maturity, and use case. Use data to target and optimize: Analyzes usage, health, and engagement data to identify trends or red flags; uses segmentation and automation to trigger the right engagement at the right time; A/B tests and adjusts content; builds custom dashboards to track program KPIs. Engage customers one-to-many: Helps plan and present digital customer events (user groups, webinars, office hours, and training sessions); creates and maintains digital content (articles, guides, videos) that explains core workflows and solution value in customer terms. Collaborate cross-functionally and advocate for customers: Coordinates with CSMs, Marketing, Product, Support, and Sales to align messaging and timing; shares customer feedback and themes back to Product and Marketing; documents program objectives, outcomes, and next steps. Continuous improvement: Experiments with new approaches on a small scale (including AI-assisted content and personalization), shares results with the team, and recommends better practices or tools that streamline workflows. Minimum 3+ years in Customer Success, Account Management, Customer Marketing, Customer Education, or a related customer-facing SaaS role Experience designing or executing one-to-many programs (email campaigns, webinars, in-app messaging, or community) Strong written communication; able to tailor messages to different audiences and roles Working proficiency with CRM / CS platforms (Salesforce, Gainsight, or similar) and Excel-based data analysis Ability to interpret product usage and engagement data to drive action Strong organization and project management across multiple concurrent programs and deadlines Excellent presentation skills Preferred Hands-on experience with Gainsight Journey Orchestrator, Pendo Orchestrate, or similar digital engagement tools Experience in healthcare technology, post-acute, senior living, or acute/payer markets Experience using AI tools to personalize communications and scale engagement Basic HTML/email-builder or design skills

Location: Remote - US Workplace: remote Scaled Customer Engagement (SCE) is a small, high-impact team within Digital Customer Success that delivers one-to-many engagements for PointClickCare customers across all our market segments in Senior Care and Acute & Payer. The team works both remotely and in a hybrid model, partnering closely with CSMs, Marketing, Product, and Support. SCE owns programs such as the Customer Success Monthly Digests, Digital Customer Success Reviews, and Gainsight Journey Orchestrator and Pendo Orchestrate programs (for adoption, retention, and CSM-led events), giving every customer—not only the largest—a consistent, data-informed path to value. Working on our team provides a unique opportunity to help build a scaled CS motion, including automation and AI, at one of healthcare's leading platforms.    The Scaled Customer Engagement Manager drives adoption, retention, and value realization for a large customer base through scalable, data-informed, one-to-many programs. Applying solid knowledge of PCC solutions and the industry, the SCE Manager customizes established strategies into digital journeys, communications, and events, and partners cross-functionally to execute them. The role exists so that every PointClickCare customer receives proactive, consistent engagement—extending the reach of the CSM team and contributing to NRR and controllable-churn goals.    Key Responsibilities Deliver scaled programs end to end: Owns the build and delivery of assigned digital programs (e.g., segment-specific Customer Success Monthly Digests, onboarding/adoption journeys, renewal, risk-mitigation campaigns, and Digital Customer Success Reviews) using Gainsight Journey Orchestrator and Pendo Orchestrate; adapts content to customer segment, maturity, and use case. Use data to target and optimize: Analyzes usage, health, and engagement data to identify trends or red flags; uses segmentation and automation to trigger the right engagement at the right time; A/B tests and adjusts content; builds custom dashboards to track program KPIs. Engage customers one-to-many: Helps plan and present digital customer events (user groups, webinars, office hours, and training sessions); creates and maintains digital content (articles, guides, videos) that explains core workflows and solution value in customer terms. Collaborate cross-functionally and advocate for customers: Coordinates with CSMs, Marketing, Product, Support, and Sales to align messaging and timing; shares customer feedback and themes back to Product and Marketing; documents program objectives, outcomes, and next steps. Continuous improvement: Experiments with new approaches on a small scale (including AI-assisted content and personalization), shares results with the team, and recommends better practices or tools that streamline workflows. Minimum 3+ years in Customer Success, Account Management, Customer Marketing, Customer Education, or a related customer-facing SaaS role Experience designing or executing one-to-many programs (email campaigns, webinars, in-app messaging, or community) Strong written communication; able to tailor messages to different audiences and roles Working proficiency with CRM / CS platforms (Salesforce, Gainsight, or similar) and Excel-based data analysis Ability to interpret product usage and engagement data to drive action Strong organization and project management across multiple concurrent programs and deadlines Excellent presentation skills Preferred Hands-on experience with Gainsight Journey Orchestrator, Pendo Orchestrate, or similar digital engagement tools Experience in healthcare technology, post-acute, senior living, or acute/payer markets Experience using AI tools to personalize communications and scale engagement Basic HTML/email-builder or design skills

We’re looking for an Assistant Editor who keeps our post-production pipeline organized and moving. You’ll collate and prep project files for our VFX and color teams, and manage the digital assets behind every episode we produce.

• Lead the definition and evolution of the enterprise data platform strategy by developing, maintaining, and continuously evolving architecture standards, reference architectures, and design patterns aligned with business priorities, analytical requirements, and AI/ML enablement across data and ETL/ELT platforms.

Channel Account Managers are part of a team at Huntress who play a critical role in driving revenue through engagement, expansion, and retention across our partner base. Act as a trusted advisor to customers, delivering solutions that increase satisfaction, strengthen Huntress adoption, and create measurable value across their environment.

This is a post-sale, account-first role. You'll carry a book of client-assistant pairings and be accountable for how well each one works — from day one of onboarding through every milestone after.

Outbound Wellness Care Representatives. based anywhere in Mexico to support veterinary clinics across the United States.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Location: Austin, San Francisco or New York About the role Cloudflare is hiring a Data Center Architect to define and deliver the physical infrastructure behind high-density compute and GPU deployments across our global network. You'll own 3 connected domains: the liquid cooling chain, the low-voltage connectivity layer, and the MV/LV electrical architecture that powers both. This is a senior individual-contributor role spanning architecture, detailed design, technical qualification, design governance, commissioning, and operational readiness. You're Cloudflare's owner-side technical lead in these domains: the person who connects what our hardware needs with what colocation providers, equipment manufacturers, and delivery partners can actually build. Scope runs from a single rack in commercial colocation to multi-megawatt compute deployments. You'll design power, cooling, and cabling as one system so they don't fight each other at the rack, in the white space, or during maintenance. If your background is only HVAC design, only cold-plate research, or only utility-scale generation, this role will be wider than you expect. We need someone who can hold the electrical, cooling, and cabling layers together. About the team We work with engineering, capacity planning, network strategy, supply chain, and operations to grow Cloudflare's data center and PoP footprint. With colocation providers, hardware suppliers, and delivery partners worldwide, we turn infrastructure requirements into deployments that come online faster, cost less, and work the first time. What you'll do Architecture and reference designs Own the physical-infrastructure architecture. Build reference designs for power, liquid cooling, and connectivity for AI and high-density compute, including how they interface at rack, row, and site level. Maintain the standards, templates, and libraries that deployment, operations, and partner teams build from. Translate hardware and capacity needs into engineering requirements. Turn heat loads, electrical loads, port counts, network topologies, and growth plans into power, cooling, and connectivity requirements and into site and rack qualification criteria. Qualify sites and facility interfaces. Assess provider power and cooling availability, utility and backup capacity, water supply and return conditions, hydraulic capacity, upstream heat rejection, expansion headroom, maintenance constraints, and contractual boundaries. Give go/no-go recommendations with the risks written down. Electrical power architecture (MV/LV) Lead MV and LV electrical architecture: single-line diagrams, power distribution, switchgear and UPS topology, busway and PDU design, grounding and bonding. Design physical power infrastructure, AC and DC, including power conversion, backup generation, energy storage, and distribution, with attention to fault levels, selectivity, and maintainability. Validate designs with modeling: load-flow, short-circuit, arc-flash, and selectivity studies, checked against measured performance where possible. Define digital power requirements for monitoring, metering, protection coordination, and control. Work with controls and operations teams on alarm thresholds, trend retention, remote monitoring, and BMS/SCADA integration. Fold emerging standards (NEC, NFPA, UL, OCP power and rack specs) into forward-looking electrical designs. Liquid cooling Own the liquid-cooling architecture and roadmap. Develop repeatable direct-to-chip designs and evaluate liquid-to-liquid, liquid-to-air, rear-door, and other approaches against deployment needs. Design and validate the hydraulic system. Flow and pressure-drop calculations, pipe sizing, pump selection, balancing, and control requirements. Validate at partial load, during expansion and maintenance, and in failure scenarios, not just at nameplate. Specify equipment and rack integration. Qualify CDUs, heat exchangers, pumps, manifolds, hoses, quick-disconnects, valves, and instrumentation. Coordinate rack access, piping routes, service clearances, and installation sequencing with the electrical, cabling, hardware, and structural disciplines. Own coolant integrity and serviceability. Set manufacturer-aligned requirements for fluid quality, material compatibility, cleanliness, filtration, corrosion control, condensation prevention, and leak detection. Make isolation, fluid handling, component replacement, and servicing safe and maintainable. Low-voltage connectivity and structured cabling Own the physical-layer architecture. Reference designs for rack, row, cage, and site connectivity: copper and fiber distribution, patch-panel placement, cross-connect demarcations, diverse routes, and reserved expansion capacity. Engineer fiber and copper connectivity. Specify media, connectors, trunks, cassettes, and patching for equipment reach and performance. Validate optical loss budgets, connector counts, polarity, breakouts, bend radius, and compatibility across hardware generations. Produce buildable designs. Pathway layouts, fiber schedules, port-to-port patching plans, cable-length schedules, bills of materials, and installation specs. Connect to colocation and carrier infrastructure. Qualify meet-me-room access, provider pathways, cross-connect options, demarcation points, and route diversity. Define handoffs with data center providers, carriers, ISPs, and Cloudflare's network strategy team. Integration, controls, and resilience Coordinate white-space interfaces. Layouts that account for rack access, airflow, liquid-cooling pipes and manifolds, power segregation, pathway capacity, and expansion. Coordinate supports, bonding, grounding, and firestopping with the responsible disciplines and providers. Design for resilience and controlled failure. Evaluate redundancy, shared failure dependencies, cooling and power interruptions, and thermal ride-through. Agree protective responses with hardware and operations teams for pump or CDU failure, loss of facility cooling, leaks, sensor faults, control failures, and power events. Define controls and operational visibility: temperatures, pressures, flows, power metering, leak alarms, equipment status, and capacity telemetry. Governance, delivery, and acceptance Be Cloudflare's owner-side design authority. Own basis-of-design documents, single-line diagrams, P&IDs, cabling and equipment schedules, interface requirements, scopes, responsibility matrices, review gates, and acceptance criteria. Review partner designs and contractor submittals, resolve RFIs and technical disputes, and drive deviations to documented closure. Lead delivery and live-site changes. Guide contractors and remote hands through new deployments, expansions, migrations, and remediation. Work with deployment and operations on installation sequencing, methods of procedure, change controls, and rollback plans that protect running services. Lead commissioning and acceptance. Define factory and site acceptance tests across electrical, cooling, and connectivity: cleanliness and leak-test evidence, flow balancing, loaded performance tests, failure-mode testing, and copper and fiber certification (fiber inspection and cleaning, insertion-loss testing, OTDR where appropriate). Track deficiencies and verify corrective work before sign-off. Keep the physical source of truth accurate. Define labeling and connectivity-record standards. Make sure as-builts, power and cooling records, patching schedules, cross-connect inventories, and test records reconcile with Cloudflare's infrastructure inventory and DCIM. Oversee handover: deficiency closure, operator training, maintenance procedures, spares, and turnover documentation before production. Cost, efficiency, and standards Support sourcing. RFPs, technical bid evaluation, technical negotiations, supplier qualification, and lifecycle cost analysis. Partner with supply chain on prefabricated assemblies, preterminated cabling, rack integration, lead times, and alternatives that cut field labor without cutting quality. Reduce energy and water use. Evaluate phased deployment, consumption, and retrofit options. Evolve standards from evidence. Investigate incidents and recurring installation defects with network and operations teams. Feed commissioning and operating results back into designs, standards, and quality checks. What you'll bring 8+ years in data center mechanical, electrical, or physical-layer infrastructure, critical-facility cooling, or structured cabling, including architecture or technical design leadership. Bachelor's in Electrical or Mechanical Engineering or a related field, or equivalent practical experience. Delivered liquid-cooled compute infrastructure from requirements through commissioning or production handover. Conventional HVAC experience alone doesn't qualify. Create and review electrical single-line diagrams and schematics, with hands-on MV/LV system design including protection, selectivity, and grounding. Strong command of thermodynamics, heat transfer, fluid mechanics, hydraulic calculations, pump and heat-exchanger selection, and cooling performance under variable conditions. Practical experience with CDUs, facility and technology cooling loops, rack distribution, coolant compatibility, leak detection, and the interfaces between liquid-cooled hardware and facility systems. Strong knowledge of copper Ethernet, single-mode and multimode fiber, patching systems, LC and MPO/MTP connectivity, optical loss budgets, polarity, cable management, and the applicable test methods. Experience in colocation environments: cross-connect delivery, diverse physical paths, and the practical constraints of building inside third-party facilities. Able to write and critically review basis-of-design documents, P&IDs, electrical and mechanical specifications, equipment selections, operating sequences, and test plans. Working knowledge of NEC, NFPA, UL, mechanical and plumbing codes, TIA and ISO/IEC structured-cabling standards, relevant ASHRAE data center guidance, and manufacturer operating requirements, and the ability to apply them with qualified local engineering partners. Experience evaluating resilience and maintainability, participating in commissioning, and resolving system-level problems across equipment and organizational boundaries. Experience directing design consultants, contractors, installation partners, or remote hands, with clear ownership of technical decisions and acceptance outcomes. Clear written and verbal communication across disciplines and time zones, and able to run several projects with limited oversight. Legally authorized to work in the United States on a continuing and permanent basis without company sponsorship. [Confirm wording with recruiting.] Bonus points PE, Chartered Engineer, or equivalent registration in electrical or mechanical engineering. BICSI RCDD, DCDC, or a comparable credential. High-density GPU platforms, OCP rack, power, and cooling interfaces, or qualification across multiple hardware and cooling suppliers. Hydraulic and electrical modeling tools (AFT Fathom, PIPE-FLO, ETAP, SKM), thermal or CFD modeling, and validating models against measured performance. High-density optical distribution, parallel optics, preterminated assemblies, and cabling transitions across successive network generations. Modular or prefabricated power or cooling infrastructure, live-site retrofits, DCIM platforms, automated connectivity or telemetry analysis, or lifecycle energy and water performance. Familiarity with Cloudflare-relevant network environments: optical transport, ISP interconnection, out-of-band management, and liquid-cooled rack integration. Travel Travel for site assessments, vendor reviews, factory testing, commissioning, and deployment support, including international travel. What success looks like Sites are qualified against real hardware requirements. Power, cooling, and connectivity responsibilities are unambiguous. Systems prove their electrical, thermal, and connectivity performance, including failure behavior, before handover. Operations has the monitoring, procedures, training, and spares to run them. Why Cloudflare Your work shapes how Cloudflare deploys physical infrastructure across a global network, from long-term architectural choices to getting the next cage online. Strong candidates take different paths. If your experience shows the core capabilities but doesn't match every line above, apply anyway. Compensation Compensation may be adjusted depending on work location. For San Francisco Bay Area based hires: Estimated annual salary of $165,000 - $205,000. For New York based hires: Estimated annual salary of $158,000 - $195,000. Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The Infrastructure organization has the mission of building and delivering the compute orchestration environment, storage and data systems, and essential platform services behind all of Reddit. The Infrastructure organization is looking to hire a backend software engineer to work collaboratively on a team dedicated to building out Reddit’s multi-cloud compute infrastructure. This is a high impact role where you will contribute to design, implementation, and operations for one of the largest sites in the world. The Infrastructure team’s mission is to provide a platform for teams to independently and effectively run their compute workloads in a performant, reliable, and secure way. The position is a mix of software engineering and devops; a lot of the time, we are writing software to improve our compute infrastructure. But there is a substantial amount of troubleshooting and analysis to understand the real problems we face as we scale, and our customer’s workloads change. What you’ll do: Work collaboratively with a team of software engineers and systems engineers to create and maintain the foundational platform for running Reddit’s infrastructure. Design, write, and deliver software to improve the availability, scalability, latency, and efficiency of Reddit’s products in Go and sometimes Python. Guide and contribute feedback to the technical and strategic direction of the compute platform Automate critical aspects of the development process such as service creation and management, as well as critical infrastructure operations. Mentor backend developers across the company. Be the go-to person for developers on complex problems Who you might be: 10+ years of experience developing internet-scale software, preferably in infrastructure roles. 8+ years experience with cloud infrastructure systems is a plus (Kubernetes, AWS / GCE ecosystems). Experience in influencing larger (500+ engineers) organizations on technical direction/best practices. Experience working with cross-functional teams such as design, product, data teams to deliver great user experiences. Strong focus on user experience, usability, scalability, and quality. You are an undying advocate for the user, and you have a deep intuition for how people think and how they interact with software at scale. Software development experience in one or more general purpose programming languages; Python, Go, Rust, Java, C++. Excellent communication skills to collaborate with a service-oriented team and company. Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $286,700 — $401,400 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The Ranking Platform team builds and runs the services that coordinate contextualized and personalized ranking on Reddit. We build infrastructure, including a scatter-gather ranking coordination service, feature indexes, and scalable data pipelines that power personalized feeds, search, and other Reddit products. We partner closely with machine learning engineers who develop and productionize models, and with ML Platform teams that build inference and training services and feature stores. Our team mantra is “Intention over Attention.” We help users fulfill their intention for visiting Reddit by connecting them with relevant content and communities. We are a team of builders who value impact, personal growth, openness, and kindness. How You’ll Have Impact As Engineering Manager for Ranking Platform, you will lead the team building a robust, scalable, reliable, and performant ranking and indexing platform. You will partner with senior engineers, backend architects, product managers, and ML leaders to translate product needs into a clear platform strategy and deliver it from ideation through production. You will be accountable for the team’s health, growth, execution, and operational excellence. Working with technical leaders, you will guide architecture and investment decisions, improve the experience of teams building on the platform, and balance new capabilities with reliability, latency, and infrastructure cost. What You’ll Do Lead: Set the team’s direction and roadmap with senior engineers and partner teams. Select, scope, and deliver high-impact initiatives that evolve the ranking coordination services, ML indexes, and data pipelines supporting Reddit’s feeds and discovery experiences. Build: Hire, onboard, and develop a high-performing engineering team. Set clear expectations, provide actionable feedback, manage performance, and create growth opportunities for engineers at different career stages. Maintain direct feedback loops with engineers using the platform, and use their feedback and adoption patterns to guide investment. Amplify: Coach engineers and technical leaders, delegate meaningful ownership, and build a culture of technical excellence, inclusion, and knowledge sharing. Protect engineers’ focus time by removing blockers, reducing unnecessary interruptions and keeping processes lightweight. Deliver: Turn multi-quarter platform investments into achievable milestones. Manage dependencies and risks, communicate tradeoffs and progress, and adapt priorities as partner and business needs evolve. Operate: Drive operational excellence through incident response, blameless postmortems, observability, safe rollouts, and proactive system hardening. Establish clear reliability and performance goals and use them to guide investment. Plan realistically for on-call work and unexpected requests, make reprioritization explicit and address unsustainable operational load. Collaborate: Build strong partnerships with Feed, Search, Ads, ML Platform, and infrastructure teams. Align roadmaps, resolve competing requirements, and make platform capabilities easier to adopt and operate. Evolve: Guide architectural improvements and engineering best practices that make ranking systems more efficient, maintainable, and scalable. Create space for experimentation and continuous learning while holding a high bar for production readiness, spotting unnecessary complexity and recognizing where simplification or consolidation would improve maintainability and help teams work more effectively. What We’re Looking For 5+ years of people management experience leading high-performing engineering teams, including hiring, coaching, career development, and performance management. 7+ years of experience building large-scale backend distributed systems, including substantial experience developing and shipping production software. Experience leading teams or major initiatives in ML infrastructure, recommendation or ranking systems, indexing, or streaming and batch data pipelines. Strong technical judgment in high-throughput platform services and APIs, with the ability to guide tradeoffs among reliability, latency, scalability, data freshness, and cost alongside senior engineers. A track record of defining technical direction and delivering platform initiatives across multiple quarters and teams, with clear prioritization and measurable outcomes. Experience improving production operations through deployment automation, monitoring, system diagnosis, incident management, and reliability engineering. High empathy, excellent organizational and communication skills, and the ability to build consensus across engineering and product teams. You can explain complex technical decisions to technical and non-technical audiences and lead effectively in a distributed environment. Experience with Go or Python; Kubernetes, Docker, AWS, or GCP; data systems such as Redis, Postgres, Memcached, Solr, or Milvus; and streaming frameworks such as Apache Beam or Flink is a plus. BS degree in Computer Science, a similar technical field, or equivalent practical experience. Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $230,000 — $322,000 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

— работать с клиентской базой в YCLIENTS, YPLACES и Битрикс24; — опыт работы в CRM-маркетинге, retention-маркетинге или автоматизации коммуникаций от двух лет;

Location: Paris, Remote Workplace: remote Introduction to the Team & Role As a Client Success Partner Coach (or CSP Coach), you will own the most critical customers in France and support, mentor and guide the CSPs that manage them. The Client Success Partners are guiding the learning and development strategies of our customers  through the 360Learning platform. They develop a strong relationship with each client and make sure our customers are satisfied, our contracts are renewed and our customers expand. As a Coach, your role is fundamental for the team: you are responsible for the development of every team member and the achievement of renewal and expansion of clients, for the largest accounts in the French market. Within 1 month, you will: Have started the new coach onboarding program Have defined your routine with each team member Pass the product pitch, competitor analysis and case study onboarding Establish yourself as the point of escalation on your team’s accounts Have familiarized yourself with the product, industry, and the internal tools designed for customer management at 360 Within 3 months, you will: Define a reliable forecast Define initiatives to fill any identified gaps in your team and with customers Report on risk, detailed product needs, retention, expansion and customer performance metrics as well as support on customer warning meetings Deliver the first quarterly performance review for your direct reports Have defined the OKRs for the next quarter Have defined a routine for working with the AMs / the product / the alliances / CS Ops Be autonomous on the account reviews Within 6 months you will: Make sure your team's CSPs will reach their targets Talk regularly with Decision Makers / HRs or L&D Directors Identify expansion with the AE on your team’s book of business Lead customer experience meetings to showcase how your customers are leveraging collaborative learning Identify and nurture customer advocates to produce influenced sales Have defined a vision/roadmap for your book of business for the next 12 months Depending on the context, you will also hire new teammates and ensure their successful onboarding in your team Within 12 months, you will: Be a go to resource on the most sophisticated usage of the platform from our most demanding French customers Define an annual roadmap for French strategic customer market, understanding competitors and opportunities for 360 Learning Work with teammates on their self career development Define career plans for each member of your team Be able to improve the support offered to our customers The Skill Set At least 10 years of extensive experience in Customer Success and 5 years in a Manager position Ability to find the middle ground between the product, learning and development strategy and champion collaborative learning to drive the French strategic business forward Understanding of French enterprise market dynamics (corporate culture, L&D trends, procurement) Strong negotiation and stakeholder management skills (C-level execs, HR/L&D leaders) Data-driven decision making (analyzing churn, adoption, and success metrics) Coaching and mentoring skills (developing junior/mid-level client success managers) Performance management & career development planning Fluent English (US/UK) / B2 level or equivalent (FR) Successful experience as a CSP coach (having achieved objectives over the last 18 months) Ability to conduct meetings with CEOs, Directors or COMEX members at a customer site Experienced in managing complex customer situations Ability to intervene in the pre-sales phase to promote and advise on the support required by the prospect Ability to rely on the right people internally to move a project forward or manage a conflict Excellent interpersonal skills Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer Compensation: Package includes base salary, a variable component and equity 📈 Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance : Flexible hours, full remote work possible anywhere in France 🏠. Working remotely from outside France is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process Phone Screen with the Talent Acquisition Manager Discovery Meeting with the Senior Director of Customer Success Case study with the Chief Customer Officer and the Senior Director of Customer Success Meeting with the VP Sales Enterprise Culture Fit Meeting with the CEO Meet & greet with the CS team References & Offer ! ⇾ Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

• Управлять командами VIP-менеджеров, Account Managers и супервайзерами. • Развивать VIP-направление, повышать Retention, депозиты и GGR.

Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Portugal; Serbia; Germany; Finland; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. Your main goal will be to lead n8n’s enterprise product strategy and build scalable monetisation infrastructure, turning complex enterprise needs into innovative, reusable capabilities while preserving the simplicity, flexibility, and product-led experience that make n8n successful. To make this happen, you'll take ownership of four key areas: SHAPE OUR ENTERPRISE PRODUCT VISION AND STRATEGY - Define and drive our enterprise product vision, translating the needs of builders, admins, and buyers across governance, security, compliance, scale, and reliability into reusable product capabilities. - Identify new opportunities, make thoughtful product bets, and decide which customer requests to prioritise, decline, or transform into broader solutions rather than reacting to individual deals. - Champion exceptional product craft, usability, and quality, balancing innovation with enterprise readiness and measuring success through adoption, time-to-value, retention, and expansion. - OWN AND SCALE OUR MONETISATION INFRASTRUCTURE - Set the product strategy, priorities, and roadmap for monetisation infrastructure, enabling evolving commercial models without creating unnecessary complexity, exceptions, or workarounds. - Partner with Growth, Finance, Sales, and self-serve product teams to inform pricing, packaging, and tiering decisions while maintaining clear ownership of product priorities and outcomes. - Make strategic trade-offs between new commercial capabilities, foundational investments, and simplification, ensuring reliable, scalable infrastructure with clear dependencies and realistic delivery commitments. BUILD A HIGH-PERFORMING PRODUCT FUNCTION AND DRIVE TECHNICAL ALIGNMENT - Shape and lead the enterprise Product Management function, owning team structure, hiring, performance, and career development while empowering PMs to make strong, autonomous decisions. - Partner closely with Engineering leadership to build ambitious yet achievable roadmaps, making informed decisions about scope, sequencing, architectural constraints, and technical dependencies. - Balance new product capabilities with technical debt, platform investment, and reliability, establishing clear ownership, effective prioritisation, and strong collaboration between Product and Engineering. BE THE STRATEGIC PRODUCT PARTNER TO CUSTOMERS AND COMMERCIAL TEAMS - Build deep knowledge of our enterprise customers, personally leading senior-level roadmap conversations, understanding their evolving needs, and navigating complex product escalations. - Act as a trusted product counterpart to Sales, Customer Success, Legal/Security, and partners, translating customer and commercial insights into strategic product decisions. - Set clear expectations with commercial teams and customers, confidently challenging account-specific requests when needed and ensuring long-term product value drives prioritisation. REQUIREMENTS MUST-HAVES - Enterprise product strategy: You have a proven track record of turning complex enterprise customer needs into scalable product capabilities, with the judgement to prioritise meaningful opportunities and confidently say no when necessary. - Product-led mindset: You understand how to meet sophisticated enterprise requirements without compromising the broader product experience, and you maintain a high bar for usability, simplicity, and product craft. - Monetisation expertise: You have led monetisation infrastructure initiatives or bring a strong understanding of the systems, technical dependencies, and commercial trade-offs required to support scalable business models. - Commercial fluency: You have navigated pricing, packaging, renewals, or enterprise deal considerations and know how to balance commercial opportunities with sustainable product strategy. - Technical credibility: You can confidently partner with Engineering leaders to evaluate architecture constraints, make informed prioritisation decisions, and balance innovation with scalability, reliability, and technical investment. - Product leadership: You have built or led high-performing Product Management teams, developed PMs, and established clear ownership and decision-making practices that enable teams to operate autonomously - Executive customer engagement: You're comfortable engaging directly with senior enterprise customers, leading strategic roadmap conversations, managing escalations, and translating customer insights into actionable product priorities. - Entrepreneurial judgement: You proactively identify opportunities, challenge assumptions, and take considered bets rather than relying on established playbooks or reacting to the loudest customer requests. NICE-TO-HAVES - Developer tools experience: You have worked on products for technical users, developer platforms, or within open-source ecosystems. - Product-led and enterprise experience: You have helped scale a product-led business with a meaningful enterprise sales motion and understand how to make both models successful. - Enterprise infrastructure expertise: You have experience with monetization systems, enterprise governance capabilities, or similar infrastructure supporting complex customer and commercial needs. Why join us? At n8n, you'll have the opportunity to take end-to-end ownership of one of our most strategically important product areas, where we're seeing some of our strongest product-market fit. You'll shape our enterprise product vision, influence company-wide product decisions, and build a high-performing PM function with the autonomy and ownership to scale alongside our ambitions. You'll operate at a particularly exciting intersection: bringing enterprise-grade governance, security, and reliability to a developer-loved automation platform without losing what makes it special. From deciding which opportunities deserve investment to shaping the infrastructure behind our commercial growth, your decisions will have a direct and measurable impact on how customers adopt, deploy, and expand with n8n. As part of one of Europe's fastest-growing startups, you'll work closely with Product, Engineering, and commercial leadership in a collaborative, remote-first environment that values ownership, experimentation, and continuous learning. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.