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Location: Dublin, IE About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is growing quickly across EMEA, and we need recruiters who can help us hire exceptional people into the teams that bring our work to customers. We’re looking for a Recruiter, GTM to join our Talent team in Dublin and own full-cycle recruiting across our Go-To-Market organization, with a particular focus on Applied AI. This is a full-cycle individual-contributor role. You’ll partner with Applied AI and GTM leaders to define what great looks like, build pipelines in markets where these roles are still new, and close candidates who have competing offers. Some of the roles you’ll run won’t have an established market benchmark, so you’ll help build the playbook as well as follow it. Priorities shift quickly, and you’ll have real ownership of the searches you run. Key responsibilities Own full-cycle recruiting for Applied AI and broader GTM roles across EMEA, with a focus on London, Paris and Munich, from intake through offer and close Run intake sessions that scope the role, calibrate the bar, and challenge hiring managers where expectations don’t match the market Screen candidates against the JD with enough technical judgment to separate strong from merely well-presented Source and engage active and passive candidates, building diverse and competitive pipelines in markets where talent is scarce Run structured, rigorous and candidate-centric interview processes that uphold Anthropic’s hiring bar Work with the broader Talent team, People Partners and Compensation to structure offers and guide candidates to close Own pipeline health, tracking conversion, calibration and time-in-stage, and use the data to give hiring managers clear recommendations Help build and document the Applied AI and GTM hiring playbooks as the team scales Minimum qualifications 4+ years of full-cycle recruiting experience, with a track record of closing strong candidates in competitive markets Demonstrated experience recruiting GTM or customer-facing roles in the UK and European markets, with working knowledge of local talent dynamics, compensation norms and employment practices Strong stakeholder partnership: you build trust quickly with senior hiring managers in fast-moving environments Willingness and ability to build technical depth quickly enough to run credible intake sessions and screens for Applied AI roles Proven ability to maintain quality under volume pressure and manage multiple searches at once Comfort with ambiguity and with building something new rather than running an established playbook Self-starter who works autonomously while staying aligned with global hiring strategy Genuine interest in Anthropic’s mission and an understanding of the role recruiting plays in achieving it Preferred qualifications Experience hiring technical customer-facing talent (Solutions Architects, Forward Deployed Engineers, Sales Engineers, or Applied AI/ML-adjacent roles) at an AI, SaaS or high-growth technology company Experience recruiting across Sales, Partnerships or Marketing in addition to technical GTM roles Experience scoping roles that have no established market benchmark Experience hiring across multiple EMEA markets, including the UK, France and Germany Familiarity with Greenhouse or similar ATS platforms Additional European language skills (French or German especially) The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: €125.000 — €170.000 EUR Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Ebene Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. As a Transaction Monitoring Analyst II, you will be at the front line of defending the ecosystem against financial crime. You will perform deep-dive investigations into merchant and consumer payment patterns to detect potential Money Laundering (ML), Terrorist Financing (TF), and Fraud. Unlike an entry-level role, an Analyst II handles escalated or complex alerts, identifies emerging typologies, and assists in the refinement of our monitoring rules. You will be responsible for ensuring that suspicious activity is identified, documented, and reported to the relevant authorities (via SARs/STRs) in strict accordance with internal policies and Mauritius/global regulatory requirements. WHAT YOUR RESPONSIBILITIES WILL BE - Investigative Analysis: Perform end-to-end investigations on complex transaction monitoring alerts, utilizing internal data and external OSINT tools to identify suspicious patterns. - Case Management: Manage a queue of high-priority cases, ensuring thorough documentation of rationales and timely clearance or escalation. - Reporting: Draft high-quality Suspicious Activity Reports (SARs) or Suspicious Transaction Reports (STRs) for review by the Money Laundering Reporting Officer (MLRO). - Pattern Recognition: Identify and escalate new financial crime typologies and "red flags" observed during daily monitoring to improve automated detection rules. - Risk Mitigation: Conduct enhanced due diligence (EDD) on high-risk accounts or merchants triggered by transaction monitoring alerts. - Collaboration: Work closely with the Quality Control (QC), Financial Intelligence Unit (FIU) and Product Engineering team to provide feedback on alert quality and system effectiveness. - Mentorship: Serve as a point of escalation and subject matter expert (SME) for Junior Analysts, providing guidance on complex investigative techniques. - Compliance Adherence: Ensure all reviews are completed within strict regulatory timelines and internal Service Level Agreements (SLAs). WHAT YOU WILL NEED TO BE SUCCESSFUL - Education: Bachelor’s degree in Banking, Finance, Law, Criminology, or a related field. - Experience: Minimum 3+ years of hands-on experience specifically in AML Transaction Monitoring or Financial Crime Investigations within Fintech or Banking. - Technical Savvy: Proficiency in using Transaction Monitoring systems (e.g., Napier, Featurespace, or proprietary tools) and data visualization tools. - Analytical Rigor: Strong ability to "connect the dots" across disparate data points to uncover complex money laundering schemes. - Communication: Exceptional written communication skills, with a proven ability to write clear, concise, and defensible investigative narratives. - Regulatory Knowledge: Solid understanding of the Financial Intelligence and Anti-Money Laundering Act (FIAMLA) and global AML/CFT standards (FATF). - Certification: ACAMS or ICA certification is highly preferred. - Mindset: A proactive, "investigator" mindset with high attention to detail and the ability to work under pressure. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team The Global Physical Security Team (PST) helps protect OKX personnel, executives, facilities, events, and business operations from physical and security-related threats worldwide. PST takes an intelligence-led, risk-based approach encompassing executive protection, travel security, workplace and event security, protective intelligence, incident response, security technology, and third-party security services. The team works closely with internal stakeholders, external security providers, emergency services, and law enforcement, as appropriate. About the Opportunity We are seeking an experienced, hands-on Senior Manager, Global Physical Security Operations to help lead and strengthen our global physical security operations. Reporting to the Director of Physical Security , you will translate security strategy into practical operational measures, coordinate protective security activities across regions, manage security risks and incidents, and help ensure consistent execution of global security standards. This position requires sound judgment, operational leadership, adaptability, and the ability to make proportionate, risk-based decisions in complex and rapidly evolving environments. The ideal candidate is equally comfortable planning security operations, responding to emerging threats, working with senior leadership, and improving existing security capabilities. What You’ll Be Doing Global Security Operations: Support the Director of Physical Security in implementing and continuously improving global physical security strategies, policies, standards, procedures, and operational programs, including cross-regional coordination and coverage as required. Executive Protection and Travel Security: Plan and coordinate risk-based protective security for executives and designated personnel, including threat and travel-risk assessments, secure transportation, vetted protective resources, and contingency planning. Physical Security Assessments: Conduct or coordinate security risk assessments of offices, facilities, sensitive work areas, and other company locations. Recommend and support appropriate improvements to access control, surveillance, visitor management, and emergency preparedness. Protective Intelligence and Threat Assessment: Monitor and assess geopolitical developments, security threats, and concerning activities affecting personnel or company interests. Evaluate available intelligence and coordinate practical, proportionate risk-mitigation measures with relevant stakeholders. Event and Corporate Security: Lead or coordinate physical security planning for corporate events, conferences, executive engagements, and other significant business activities, including venue assessments, protective arrangements, security staffing, and emergency planning. Incident Response and Crisis Preparedness: Serve as an operational security lead during significant incidents, threats, or emergencies, as designated. Coordinate response activities, personnel accountability, stakeholder communications, and post-incident improvements while supporting broader crisis-management and business-continuity efforts. Security Vendor Management: Oversee third-party security providers supporting executive protection, guarding, secure transportation, intelligence, event security, and other specialized services. Coordinate vendor selection, suitability assessments, performance monitoring, and service improvements with relevant stakeholders. Security Technology and Program Improvement: Collaborate with internal teams and external partners to strengthen security technologies, threat monitoring, emergency preparedness, operational reporting, and performance metrics. Identify security gaps, recommend corrective measures, and provide clear updates to leadership. What We Look For In You 7+ years of relevant experience in corporate security, physical security operations, executive protection, protective intelligence, security risk management, law enforcement, military security, or a closely related field. Demonstrated experience coordinating or managing physical security operations across multiple locations or jurisdictions , with practical experience in several relevant disciplines, such as executive protection, travel security, workplace security, threat assessment, incident response, or vendor management. Strong analytical skills and operational judgment , including the ability to assess incomplete or rapidly changing information, evaluate threats, and make sound, proportionate, risk-based decisions under pressure. Experience developing or implementing security risk assessments, operational plans, SOPs, emergency-response procedures, or comparable security programs , with an understanding of relevant physical security technologies and controls. Excellent communication, leadership, and stakeholder-management skills , including experience working with senior executives, cross-functional teams, and external partners, while exercising discretion with sensitive information. Ability to operate effectively across cultures, time zones, and jurisdictions , including international travel and occasional support outside normal business hours. Bachelor’s degree or an equivalent combination of relevant education, professional training, and practical experience. Nice to Haves Corporate security experience within financial services, technology, fintech, digital assets , or another global or highly regulated industry. Prior experience in law enforcement , military, intelligence, diplomatic security , or another relevant public-sector security environment. Experience with protective intelligence, behavioral threat assessment, crisis management, emergency preparedness , or business-continuity support. Familiarity with GSOC operations, OSINT, geopolitical or travel-risk platforms , security analytics, and the intersection of physical security and cybersecurity. Relevant professional certifications, such as CPP, PSP, PCI , or comparable security or risk-management credentials, and/or emergency-response qualifications. Proficiency in additional languages relevant to APAC operations . Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are looking for a Vendor Admin Lead to own vendor master data for our global Finance Operations team. Reporting to the Director of Global Accounts Payable, you will be the single point of accountability for who our vendors are and get paid: onboarding, bank-detail verification, supporting documentation vetting, data quality and the controls around all of it. Anthropic's vendor base is growing quickly across the US, Europe and Asia-Pacific, and a clean, verified vendor data is what keeps a fast-growing company scale with the necessary controls. This role is deliberately separate from invoice processing and payments. You will control vendor records and bank details; you will not book invoices or move money. That separation is the point of the role, and you will own the SOX controls that enforce it and help design the access model that keeps it that way. This is an opportunity to build a vendor-master function from the ground up and leverage process automation with Claude while supporting the team making AI safe. Responsibilities Supplier onboarding Run intake for every new vendor and payee: validate completeness, collect and verify supporting documentation, and enable records in the ERP backbone system against agreed service levels Validate supporting documents; set 1099-reportable and tax flags correctly Confirm third-party risk and restricted-party screening before activation Set up one-time and non-vendor payees with the right record type rather than forcing them through full onboarding Partner with TPRM and IA teams on control requirements and continuous process improvement 1099 annual reporting Bank details and fraud prevention Own every bank-detail setup and change; validate against a bank letter on letterhead or an approved equivalent (void checks,  etc.) Run independent callbacks per policy using contact details sourced independently of the request, and record the evidence Validate international bank formats and addresses (IBAN, SWIFT/BIC, ABA, SEPA, BSB, IFSC, Japanese bank/branch codes) Identify and escalate business-email-compromise attempts and other payment-fraud red flags Data quality and maintenance Maintain vendor structure: parent/child and remit-to relationships, entity and country records, contacts and payment terms Lead vendor consolidation: eliminate duplicate vendors and bank accounts, execute merges and inactivations in batched, logged, reviewed changes Run periodic health reviews for dormant vendors, stale bank letters, missing tax forms and incomplete records; drive 1099 and TIN readiness for year-end Own periodic vendor deactivation campaigns Controls and audit Own the vendor-master SOX controls as the named control owner: maker-checker on every create and change, change-log review, evidence retained on every record Prepare the periodic review of bank-detail changes paid, and address Internal Audit and external auditor requests Partner with Finance Systems to design and maintain ERP security roles so vendor master, invoicing and payments stay separated Flag any suspicious vendor set-up activity through the appropriate channels Process, systems and improvement Own vendor-master documentation, intake checklists, requester guidance and service levels Serve as the vendor-data expert through process migrations, including data conversion and post-migration fixes Partner on automation: AI-assisted intake validation, document extraction, bank-format checks and a vendor self-service portal Report monthly on onboarding volume, cycle time, bank changes, exceptions and data quality, and use the data to improve the process Minimum qualifications 7+ years in vendor master or AP operations with 3+ years of ownership Owned a vendor master in an ERP end to end — process, controls and data — across multiple entities and countries Hands-on experience verifying bank details and preventing payment fraud: bank letters, independent callbacks, BEC red flags, international bank formats Experience with vendor tax documentation: W-9/W-8 validation, TIN matching, VAT/GST IDs, 1099 flagging Working knowledge of procure-to-pay controls — segregation of duties, maker-checker, change logs, audit evidence — and have performed or owned a SOX control Led a vendor data cleanup, consolidation or ERP migration and can show the outcome The confidence to hold the line with requesters, vendors and senior stakeholders under time pressure while staying clear and helpful Strong Excel or Google Sheets skills with large datasets (dedupe, lookups, reconciliations) and exceptional attention to detail Preferred qualifications Workday Financials vendor management, and experience with Zip, Coupa or a similar procure-to-pay platform SOX experience at a public company or one preparing to go public Experience supporting APAC and EMEA vendors in a high-growth, multi-entity company Experience designing or reviewing ERP security roles with a systems team Comfort using AI tools to automate validation, follow-ups and reporting The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $190,000 — $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Spain Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. About Our Clients Our client is the founder of a Dubai-based agency operating in a fast-paced international environment. The founder moves fast, communicates directly, and has very high standards. The right person for this role genuinely enjoys operating in high-responsibility environments and takes pride in making chaos look effortless. This role is for someone who is naturally proactive, highly organized under pressure, emotionally steady, and extremely responsive. You will be managing personal logistics, travel, scheduling, household coordination, and lifestyle operations with minimal oversight. If you need step-by-step instructions, frequent check-ins, or structured corporate environments, this role will not be a fit. Responsibilities Coordinate personal travel arrangements including flights, accommodations, transportation, restaurant reservations, and itineraries Manage personal scheduling including medical appointments, fitness sessions, grooming, and other lifestyle commitments Handle visa renewals, residency documentation, licenses, and other personal administrative requirements proactively Coordinate household-related operations including vendors, maintenance, deliveries, installations, repairs, and property-related communication Manage personal errands, sourcing requests, returns, exchanges, and gift procurement Communicate with external stakeholders including accountants, lawyers, building management, concierge services, and vendors Handle time-sensitive and last-minute logistical requests efficiently Maintain accurate calendar management across different time zones Anticipate problems before they arise and execute solutions independently Ensure a high level of confidentiality, professionalism, and discretion at all times High-Level Execution Proactively identify and resolve challenges before they arise Work autonomously and make confident, well-informed decisions swiftly Communicate with clarity, precision, and professionalism Uphold the highest standards of discretion and confidentiality consistently Remain composed and effective in high-pressure situations Exude natural assertiveness with a calm and measured approach Bring extensive experience working remotely over multiple years Possess in-depth knowledge of the hospitality, luxury, and travel industries Efficiently coordinate and manage international vendors independently Requirements At least 2 years of experience supporting a founder, executive, entrepreneur, or C-level professional Availability across Dubai and European time zones required Strong experience working remotely across multiple time zones Polished, presentable and professional appearance Socially sophisticated, boasting high emotional intelligence Proven track record in affluent and high-achieving settings Must be highly responsive, detail-oriented, and reliable Excellent spoken and written English with strong communication skills Strong organizational skills with the ability to manage multiple priorities simultaneously Highly proactive, resourceful, and capable of operating independently without constant supervision Comfortable working in a high-responsibility environment with changing schedules and urgent requests Strong internet research and problem-solving skills Able to maintain professionalism and composure under pressure Experience coordinating international travel and lifestyle logistics is highly preferred Candidates with only junior VA or entry-level administrative experience may not be considered This Role Is NOT a Fit For: Junior VAs looking for training Candidates who require constant direction People who struggle with urgency or changing priorities Candidates who prefer highly structured corporate environments Candidates unavailable outside rigid working hours Applicants without prior executive/founder support experience Benefits Competitive salary. Work with fast-scaling, premium brands Fully remote role with a dynamic, growth-driven team Clear opportunities for career growth and advancement

Location: Basel, Switzerland D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are seeking an IT Service Administrator to support IT operations for one of our Swiss clients.  This role combines service request management with dispatching responsibilities for hardware appointments, refresh cycles, and workflow coordination.  You will manage several queues, communicate with users and technicians, and ensure high-quality service delivery across several Swiss sites. We are focused on creating value where IT counts, join us! Responsibilities: Service Request & Queue Management Manage daily RITM and incident tickets in ServiceNow. Operate the dispatching queues: IMAC, Deployment, Incidents. Process catalogue tasks (CTSK), assign work, and follow workflow steps. Schedule appointments for new hires, hardware refreshes, and hardware returns. Coordinate technician availability via booking and site-specific calendars. Follow different procedures depending on user location. Use predefined shortcuts, templates, and Excel workflows to manage reminders and communications. Communicate with users via email, Teams, and calls to resolve issues or guide them through processes. Hardware & Asset Coordination Manage hardware returns, refresh cycles, and device handovers. Check user and device information using ServiceNow, ISS, CMT, Tachyon. Support device troubleshooting and initial incident investigation. Assist external workforce hardware validation and requests. Onboarding & Offboarding Support Prepare hardware and access for new hires. Validate employee or external worker information with HR and hiring agencies. Ensure complete offboarding and return of company assets. Request approvals from managers or specialist teams where necessary. Requirements English and German, professional working proficiency Experience in IT service delivery, dispatch coordination, or ServiceNow operations. Strong customer service and communication abilities. High organisational skills and ability to manage multiple tasks. Experience with ServiceNow, device management tools (CMT/Tachyon), or similar platforms. Ability to follow structured workflows and multi-step processes. Problem-solving mindset and attention to detail. Proactive and collaborative team player Strong sense of responsibility and ownership Ability to adapt to new processes and workload changes Calm and professional under pressure Candidates must provide a Criminal Record (not older than 3 months) Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Australia The Role Intellect delivers a clinically governed mental health programme to enterprise clients in the mining and resources sector, supporting remote and fly-in fly-out workforces across Australia, with international expansion in progress. This is not a standard EAP. Cases begin with acute risk assessment on remote sites and run through structured treatment, fitness-for-work assessment and return-to-work clearance, in direct coordination with the client's chaplaincy, medical and people teams. The Care Account Manager is the clinical coordinator and case manager for high-risk employee cases, and the single owner of the journey from initial risk assessment through to reintegration and case closure. They hold clinical oversight of risk across the caseload, shape treatment planning with treating providers, co-develop the clinical protocols and SOPs the client operates to, and turn case activity into clinical insight the client can act on. The role is consultative, and includes delivery of counselling and psychotherapy where required. It is distinct from commercial account management, which is held separately. Flexible hours with availability for urgent escalations during client business hours. Responsibilities End-to-end case management and coordination Manage the full lifecycle of high-risk cases, from handover after the initial risk assessment through escalation, support, fitness-for-work assessment and case closure. Monitor incoming care requests, ensure appropriate response, and assign cases to approved clinicians with the right competency and registration. Ensure therapy sessions are scheduled, completed and documented within agreed SLAs, and coordinate with care navigators on booking. Review the open case list for stalled items and follow up with clinicians, network partners and client contacts to keep cases moving. Act as the third line of escalation for the helpline, after ranger and supervisor, for case clarifications and complex issues. Treatment planning and clinical support plan orchestration Liaise with client contacts and on-site teams for situational updates, and align an initial support plan with the treating clinician, including session volume and cadence. Work with treating providers on case formulation and treatment goals, oversee implementation of the support plan, and track employee progress. Manage support plan adjustments, including requesting and aligning additional sessions with the client where clinically indicated. Support provider re-matching where the therapeutic fit is not working. Apply cultural and contextual formulation, including for First Nations employees and isolated site-based workers. Clinical risk oversight and governance Review and sign off risk assessments, confirm risk tiering against the client's framework, and set review cadence and monitoring requirements. Make the clinical decisions the pathway requires: disputed risk ratings, medical evaluation pathways where an employee declines therapy, and session credit decisions. Ensure clinical documentation and risk assessments are completed and categorised to the client's framework and to internal SOPs. Co-develop and maintain the clinical protocols, risk frameworks and SOPs the client's on-site teams operate to, and keep them current as the programme expands. Hold clinical standards where operational or commercial pressure runs the other way. Fitness-for-work and reintegration Initiate and coordinate fitness-for-work assessments on completion of clinical support, liaising with doctors and clinical psychologists. Communicate assessment outcomes to the client's chaplaincy and people teams and align on next steps. Develop the reintegration plan in collaboration with client contacts, and maintain regular check-ins through reintegration, monitoring progress and flagging deterioration. Stakeholder relationships, clinical insights and reporting Act as the named clinical contact for the client's chaplaincy, medical and health and safety leads on individual cases, responding within the programme's operating window to queries that are frequently unscheduled and time-critical. Produce the case tracker and monthly clinical reporting, moving beyond utilisation to presenting issues, risk patterns, outcomes and service-level themes. Present clinical insight at client review meetings and translate it into recommendations the client's health and safety and people teams can act on. Design and deliver clinical training and framework guidance to client-side staff who are not clinicians, and support training of internal clinicians and rangers on client-specific protocols. Work closely with helpline operations, care excellence, clinicians and network partnerships, and feed service quality issues back to internal stakeholders. Requirements Registered clinical psychologist or qualified counsellor, with current registration in your jurisdiction. Master's degree in clinical psychology, counselling or a related field. Three to five years in clinical case management, ideally within EAP, corporate wellbeing or a high-acuity mental health setting. Proven experience managing complex, high-risk cases from assessment to closure, in a setting where you held the decision rather than advised on it. Experience of structured return-to-work, fitness-for-work or occupational mental health pathways. Experience contributing to clinical protocols, risk frameworks or SOPs, and working within strict guidelines. Demonstrated experience managing stakeholders in a corporate or large-organisation client-facing role. Based in Australia with the right to work. Perth or another AWST location strongly preferred; other states considered only where 07:00 to 19:00 AWST can be reliably worked. Exceptional written and verbal communication, with the ability to convey clinical concepts clearly to non-clinical stakeholders, and written English that stands up in client-facing clinical documentation. Desirable AHPRA registration. Understanding of fly-in fly-out and mining culture, and the pressures of remote, high-risk work environments. Familiarity with Australian psychosocial risk and work health and safety obligations. Experience of multi-stakeholder coordination across internal clinicians, external partners, HR and client contacts.

Location: Gabon; Cameroon; Rwanda; Côte d'Ivoire Be the Voice That Makes a Difference. As a Crisis Helpline Responder, you’ll provide immediate, compassionate support to individuals experiencing distress or crisis. Your work will directly contribute to safety, stabilization, and connection to life-saving resources. This is a remote, part-time role with flexible scheduling. Local language fluency is preferred, but all qualified, mission-aligned candidates are encouraged to apply. Why This Role Matters You’ll serve as a lifeline for individuals facing suicide risk, self-harm, and acute emotional crises—making a real, immediate impact every shift. Responsibilities Respond to crisis hotline calls with empathy and professionalism Provide evidence-based crisis counseling and de-escalation support Conduct risk assessments and arrange emergency services or referrals when required Maintain accurate and confidential call documentation Develop tailored crisis management and safety plans Ensure smooth handovers between shifts Dedicate each shift exclusively to Intellect crisis support services Requirements Master's degree in Counselling, Counselling Psychology, or Clinical Psychology 1–3 years of helpline experience (paid or volunteer) Proven ability to manage high-risk situations Emotional resilience and calm decision-making under pressure Fluency in French and English language; additional languages are a plus Preferred Mental health or emergency services background Crisis Intervention or Suicide Prevention training If you’re driven to support people during their most difficult moments, apply today and help us save lives.

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Manager, Product Research Location: Remote US Compensation Range: $170,000.00 to $185,000.00  base plus bonus and equity What You’ll Do: Do you like getting into the weeds on all things technical, psychological, and educational, and have a desire to know how things work? Then this is the position for you. We are looking for that Swiss Army Knife that brings broad experience to each challenge presented. The Huntress Product team has the unique honor of waking up every morning knowing we’re going to make hackers regret targeting our partners and customers. As a Senior Product Researcher for our Security Awareness Training product, we’re looking for someone who wants to pour all of their creativity into building and implementing simple solutions that are disproportionately effective at countering these constantly evolving threats. One should have experience managing, deploying, and securing SMB environments utilizing a wide variety of security software, best practices, and automation tools. Familiarity with product management, incident response, social engineering, psychology, education, and managed service provider tools is an additional way to differentiate yourself. Responsibilities: Operate a proven industry-leading Security Awareness Training phishing program. Be the security expert designing and building phishing scenario emails & landing pages that simulate real cyber attacks for thousands of SAT learners. Every simulation is paired with coaching that shows learners the social engineering tells, how the learner can develop skills to identify social engineering tradecraft, the indicators, like hovering a link before clicking or receiving an unexpected email. Craft a growing library of common indicators and write new ones when a scenario calls for it. Comfortable scripting and coding to build proofs-of-concept and tooling with a keen eye for creating pixel-perfect simulated phishing emails & landing pages using HTML, CSS, JavaScript, & React. Take pride in delivering simulations impossible to distinguish from real tradecraft. The details are the job. Identify emerging social engineering tradecraft from attack patterns, email metadata, and web expertise. Today ClickFix attacks and variants dominate the threat landscape, but relentless hunger to get ahead of attacker tradecraft will mean translating the shifts in attacker tactics that matter into what the program teaches. Evolve deliverables with the tradecraft. Automate by default, evolving + expanding phishing content generation as an AI-powered system using Claude Code. Expand the program into new regions, more languages, more tailored content, and new kinds of learning experiences with the guidance of the Product Manager and Principal Product Researcher. Triage reported phishing emails, internal and external security incidents surfacing threat insights and trend analysis in the Huntress Threat Report, threat advisories, social media engagements, webinars & conference talks, resulting in strategic security awareness outreach campaigns. Align with the Principal Researcher to deliver unified Security Awareness Training and phishing program outcomes. Proven organizational and project management skills, with a keen attention to detail and sense of urgency to deliver an exceptional product under tight deadline pressures. Eagerness to engage, report, and be accountable to executive stakeholders. Passion to translate your expertise in technical & nontechnical ways to deliver impactful security outcomes that protect the 99%. What You Bring To The Team: Proficiency with HTML, CSS, Javascript & React, Angular, or Vue Proficiency with Claude Code, Codex, or Cursor with impressive projects to prove it Experience in manually building phishing simulation deliverables like emails and landing pages, simulating phishing attacks, then analyzing & reporting simulation results Experience triaging reported phishing emails, security incidents, and identifying trends + patterns Experience in analyzing, tracking, and defending against phishing attacks Experience identifying emerging tradecraft Social engineering experience, coursework, training, certifications Experience innovating training content Experience with eLearning design and development Experience developing marketing content for social media, YouTube, blogs & reports Spanish language skills desired, but not required What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: Remote - Ireland Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2. About the job This position is needed to support our customers’ use of Twilio’s Programmable Messaging product. This role will function as the voice of Twilio to our customers and partners and operate as a subject matter expert for Twilio’s Programmable Messaging API. In addition, focus on providing friendly, professional customer service, while problem-solving and demonstrating a high competency in communicating complex technical issues to both technical and non-technical audiences via phone, email, and chat mediums. Advanced time management skills are able to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures. Responsibilities In this role, you will: Work on messaging email cases submitted by both individual developers and major brands. Assist customers with troubleshooting message deliverability issues and debug customer code. Speak with a customer on the phone and chat in order to guide them through the development of their SMS application. Collaborate with your teammates and the Twilio Product and Engineering teams via Slack. File Jira’s to report reproducible bugs and review our internal knowledge base to stay up to speed with industry shifts and standards. Work with your manager to surface customer problems to assist in process betterment. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Bachelor’s degree or equivalent work experience 2+ years of experience in a client-facing technical role, preferably in supporting REST API or enterprise software A firm understanding of the technology stacks common to the Web ecosystem. Functional knowledge of general-purpose programming languages. Strong problem-solving and technical troubleshooting skills Ability to professionally and diplomatically address customer concerns and provide concise feedback. Ability to de-escalate tense/tough customer situations in a live environment. Excellent reading comprehension, listening, and writing skills. Desired: Previous exposure or knowledge of Twilio products. Coding experience in any language. (reading and debugging) Previous experience with JIRA or a similar ticketing system. Location This role will be remote, and based in Ireland. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote - Ireland Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2. About the job This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading! Responsibilities In this role, you will: Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat. Assess the nature of product or service issues and resolve a variety of complex  support problems. Log customer interactions and tag/categorize issues accordingly. Resolve a monthly volume of tickets consistent Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary. Identify ways to improve existing processes and procedures. Mentor  newer members of the Customer Support team with customer issues. Contribute content to knowledge base to support team and customer enablement Ensure Support SLAs and CSAT goals are consistently met and ticket queues are well managed Other duties as required Incident report and Oncall Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 3+ years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback Experience communicating complex technical issues to both technical and non-technical audiences via phone or email Strong, creative problem solving skills Quick learner, willing to take initiative, and has great follow through A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency A high-energy, optimistic outlook and positive attitude An empathetic approach to troubleshooting and customer service A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active Experience with the following: Willing to work from 8.00 AM to 5.00 PM Ireland Local time Sunday - Thursday. Desired: Reading/Debugging HTML (a plus) SQL (a plus) Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing) Postman or other APIs client Location This role will be remote, and based in Ireland. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

ROLE HIGHLIGHTS: * Protective Services Lead * Location: Espoo, Finland * Department: Security * Reports to: Head of Physical Security and Safety * Employment type: Permanent * Workplace model: Hybrid * Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS: As a Protective Services Lead, you'll be the operational security lead keeping ICEYE's people safe wherever they work or travel. You'll protect our executives and travelling employees, lead our response when things go wrong, and build the security practices a fast-growing global company needs. This is a hands-on, senior role where your impact comes from scope and ownership rather than team size. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES: — Run travel risk management for employees: pre-travel risk assessments, real-time monitoring, and on-the-ground assistance across all destinations. — Lead ICEYE's response to security crises, coordinating internal teams and external partners to resolve situations quickly and limit the impact on people and operations. — Plan and deliver executive protection for senior leaders, including threat assessments, route planning, and coordination of protective details. — Act as the first point of contact for security incidents and alarm activations, triaging, escalating, and responding on site or remotely. — Plan and oversee security for company events, from risk assessment and access control to coordination with venues and security providers. — Manage external security vendors (protective services, travel risk, and event security), holding them to agreed service levels. — Write and maintain security procedures, run crisis exercises and drills, and deliver security training for employees. — Support business lines running specialised or fast-moving programmes with tailored security planning. WHAT WE’RE LOOKING FOR: Must haves: — Around 8 years of security experience in an international setting, covering crisis management, executive protection, or travel security across multiple sites and regions. — Hands-on experience managing external security vendors, including performance and service level management. — A track record of leading security for executive travel programmes or high-profile company events. — Experience planning and running crisis exercises, incident response drills, and security training. — Strong written documentation skills: procedures, incident and after-action reports, and travel risk assessments. — Calm, structured decision-making under pressure, including during simultaneous incidents across sites. — Confidence working with authorities, law enforcement, and external providers, and explaining security requirements clearly to non-specialists. Nice to haves:

Location: Remote Ireland; Remote, Germany; Remote, Spain; Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Demo Architect, you'll help GitLab teams and customers get hands-on with our platform faster and with less friction. This role reports to the Senior Director of our Solutions Architecture Center of Excellence, with day-to-day partnership from the current team lead. You'll build and improve the tools, applications, and infrastructure that support field team demos, workshops, trials, and internal test environments across the field. What makes this role unique is its mix of software engineering, infrastructure, and customer-facing collaboration. You'll work like an engineer for much of the role, while also partnering with Solutions Architects, Account Executives, Customer Success, and others to make sure what we build is practical, usable, and aligned to how the field sells. What you'll do Build and maintain tools, applications, and workflows that support demos, workshops, trials, and internal test environments. Expand the Demo Architect Portal to improve automation, self-service, and scalability for field teams and partners. Provision and support infrastructure that enables hands-on customer experiences across GitLab.com , demo instances, and internal environments. Collaborate with Solutions Architects, Account Executives, Customer Success, Marketing, Revenue Operations, UX, and Engineering to understand needs and deliver practical technical solutions. Learn and document go-to-market workflows (e.g., how teams run demos/workshops/trials) and automate the steps that waste time. Create technical workshop assets and enablement content that support pre-sales and technical selling for individual contributors. Advise on sales opportunities when specialized technical demo support or custom solutions are needed. Improve the presenter experience by reducing manual setup work and making demo workflows easier to use and repeat. Support internal teams that rely on demo or test infrastructure, helping keep those environments available and useful. Troubleshoot urgent demo/workshop environment issues under pressure and communicate status clearly to stakeholders. What you'll bring Experience building software, systems, or internal tools that support technical users or business teams. Ability to deliver production-grade software and automation with attention to reliability, maintainability, and documentation. Ability to work across application development and infrastructure, with comfort navigating provisioning, automation, and service workflows. Familiarity with monitoring/observability tools to shorten investigation time when something breaks. Comfort communicating and collaborating with technical and non-technical stakeholders across Sales, Solutions Architecture, Customer Success, Marketing, UX, and Engineering. Understanding of how to design and iterate on solutions for usability and repeatability, not just technical correctness, with awareness that the end user may be a seller or Solutions Architect. Ability to operate independently in a remote, asynchronous environment, with willingness to travel periodically for team offsites and occasional in-person planning/whiteboarding sessions. Exposure to technical demos, workshops, trials, or enablement assets, and/or interest in learning the pre-sales context; transferable experience from software engineering, site reliability engineering, systems engineering, solutions architecture, or similar technical paths.   #LI-CM1 About the team On the Demo Architect team at GitLab, we support the field’s demo, workshop, and trial experiences by maintaining shared tooling and the infrastructure behind internal demo and test instances used across GitLab. We’re a small, globally distributed group that collaborates asynchronously across regions and adapts quickly to changing needs, with a current focus on scaling automation, enabling more self-service, extending support to partners, and maintaining reliable internal infrastructure. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: EMEA About the Team: Compliance at OKX is a trusted partner to the business. We're a team of risk-minded problem solvers who make sure OKX grows safely and sustainably. We advise on regulatory obligations, uphold strong controls, and continuously improve our processes so the business can scale responsibly. What You'll be Doing: As Head of Compliance, Europe & UK, you'll lead the compliance program across OKX's European and UK entities. You'll report to the Deputy Chief Compliance Officer and Head of International Compliance, and take the regional function to its next level of maturity. Your mandate is to build a robust, efficient compliance program that supports sustainable growth. You'll lead a team of Country Heads of Compliance and MLROs, bringing them together as a cohesive, high-performing regional team. Each will keep their local regulatory responsibilities and decision-making authority. Set the strategic direction and lead delivery of the compliance program across all OKX entities in Europe and the UK. Lead, support and develop Country Heads of Compliance and MLROs, strengthening consistency across the region while preserving local accountability and decision-making. Maintain the independence of the compliance function, with direct access to local Boards and the authority to challenge the business where needed. Review current workflows and improve them. Put in place scalable frameworks, and use data, automation and AI-enabled tools to improve the quality and timeliness of decisions while keeping controls strong. Work with first-, second- and third-line teams to build a control environment that meets or exceeds regulatory expectations. Act as a senior point of contact for regulators, leading or supporting examinations, inquiries and supervisory engagement. Partner with Business, Product and Legal on licensing scope assessments and compliance input for new products and market entries. Build strong partnerships with business leaders and stakeholders across Product, Legal, Operations and Risk, giving clear, practical guidance on the compliance implications of commercial decisions. Produce data-driven compliance reports for management and local Boards, using metrics, SLAs and KPIs that show the effectiveness of the compliance program. Take part in Board and committee meetings, as a member or as needed. Act as the escalation point for complex compliance issues, making sure they're resolved promptly and in line with the compliance program. Work with first-, second- and third-line teams to build a control environment that meets or exceeds regulatory expectations. Audit current workflows and remove unncessary friction. Implement scalable frameworks that reduce manual effort, and use data, automation and AI-enabled tools to speed up decision-making without compromising control integrity. Liaise with first, second, and third-line teams to build a control environment that exceeds regulatory standards while maintaining commercial agility. Oversee compliance reviews and investigations. Act as a senior point of contact with country regulators, including leading or supporting regulatory examinations, inquiries, and supervisory engagement. What We Look For in You: 10–12+ years of compliance experience in financial services, fintech or crypto, with a track record of building and running effective compliance programs. A proven ability to solve problems, meet tight deadlines and deliver in a high-pressure environment. Experience working closely with Operations teams, balancing regulatory requirements with operational efficiency. Strong knowledge of EU and UK regulation, including MiCA, MiFID II, MAR, the EU AML framework (AMLD5/6, AMLR and AMLA), the Transfer of Funds Regulation (Travel Rule), DORA and GDPR, plus the UK cryptoasset regime. Strong people leadership, including leading teams spread across locations. Proven experience managing and developing senior compliance leaders, such as Heads of Compliance and MLROs, across multiple countries or entities, ideally within a regulated group. Comfort using data to measure performance, spot bottlenecks and justify resourcing. A proven ability to present the compliance program, risk posture and performance to Boards, regulators and senior committees. Clear, high-impact communication. You can explain complex regulatory concepts to product teams and operational challenges to regulators. Nice to Haves: Experience scaling a crypto or high-growth fintech business in Europe. Prior experience in the crypto industry. Prior experience as a Country Head of Compliance or MLRO, or in another approved role. Experience working with the MFSA, FIAU, FCA or other European regulators. CAMS, an ICA Diploma or an equivalent certification. Perks & Benefits Competitive total compensation package L&D programs and an education subsidy Team-building programs and company events Wellness and meal allowances Comprehensive healthcare for employees and dependants More we'd love to tell you about during the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: European Union Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE We are hiring an Accounting Automation Engineer to replace manual accounting work across a multi-entity, multi-country enterprise, using Claude Code and agentic AI. You will use Claude Code and agentic AI, plus Python or JavaScript/TypeScript, to automate accounts payable, accounts receivable, reconciliations, month-end close and the wider day-to-day accounting operation. You need strong IFRS or US GAAP knowledge to get the numbers right, because an automation that posts wrong entries is worse than no automation. KEY RESPONSIBILITIES The goal is to automate the repeatable core of enterprise accounting, with human review kept only where judgment is needed. Accounts payable - Invoice capture and data extraction from PDFs and email, using AI where useful - Vendor matching, coding suggestions, and 2-way/3-way PO matching - Duplicate invoice detection and approval routing - Payment run preparation and vendor statement reconciliation Accounts receivable - Invoice generation and delivery - Cash application and bank receipt matching - Aging reports, dunning and collections reminders - Credit note handling and bad debt/ECL provision support Reconciliations - Bank and card reconciliations across all accounts and currencies - Balance sheet account reconciliations (prepayments, accruals, deferred revenue, fixed assets) - Intercompany and subledger-to-GL reconciliations - Exception reports that flag only the items a human needs to review Month-end close - Close checklist tracking and scheduled reminders - Recurring, accrual, prepayment and amortization journals - Depreciation runs and FX revaluation - Trial balance checks, flux/variance analysis, and draft commentary - Management reporting packs General accounting operations - Expense report and employee reimbursement checks - Chart of accounts and master data hygiene - Audit support: evidence collection, PBC lists, sample extraction - Data pipelines between ERP, banks, payment platforms and spreadsheets QUALIFICATIONS Two things matter most, and we weigh them above everything else: 1. Strong knowledge of IFRS or US GAAP 2. Real experience with AI coding tools, ideally Claude Code, backed by solid engineering basics We accept two paths: an accountant who learned to code, or an engineer who learned accounting. Both are judged on the same practical test. - Hands-on experience building automations with Python or JavaScript/TypeScript (either is fine) - Daily, hands-on use of AI coding tools, ideally Claude Code, with solid engineering basics, shipping working scripts and agents - Ability to run local scripts and schedule jobs (cron, task schedulers or CI pipelines) - Strong knowledge of IFRS or US GAAP, shown by ACCA, ACA, CPA or equivalent, or by several years of hands-on accounting experience - Experience with core processes: AP, AR, bank reconciliation, month-end close - Comfort working with APIs and MCP servers, CSV/Excel data and basic SQL - Care for accuracy, controls and audit trails NICE TO HAVE - Experience in multi-entity or multi-currency environments, including intercompany and consolidation - Experience reconciling payment processor statements across multiple jurisdictions and currencies - Experience with shared cost services that invoice group companies, including complex expense splits and automated invoice generation - Experience with an ERP and its API (which ERP does not matter) - Experience building AI agents and agentic workflows, including tool use and MCP servers - Knowledge of VAT/GST and e-invoicing rules in several jurisdictions - Experience with Git, testing and basic cloud deployment - Prior experience in a finance transformation or accounting operations team - Additional languages, where our entities operate in non-English markets LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS Discover the perks of being part of our vibrant team! We offer: - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! INTERVIEW PROCESS After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps: - Recruiter Screening (40 minutes) - Technical Interview (90 minutes) - Final Interview (60 minutes) LIFE AT RUBY LABS At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day. This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen. Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success. #LI-Remote

Location: London, United Kingdom Workplace: none EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people . With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for a dedicated CRM Program Manager to join our team in London, United Kingdom! About the job: Act as the day-to-day coordination point across CRM Product and Engineering pods — keeping backlogs, sprints, dependencies and risks aligned and visible to leadership and Product Managers — so decisions can be made quickly and with confidence. What You'll get to do: Providing a coordinated view of backlogs and sprints across pods, surfacing status in a single, consistent format for leadership. Highlighting key interdependencies and risks between pods and maintaining a live risk and dependency register (centralized RAID log). Contributing to the EMF process by ensuring team estimations are up to date, supporting the management of group level initiatives. Developing strong working relationships with dependent EveryMatrix Business Units, particularly EM3, to keep cross-BU dependencies visible and on track. Attending cross-pod ceremonies where required to support Product Managers— dependency planning, joint demos, and retrospectives on ways of working. Tracking delivery milestones against the roadmap, flagging slippery and coordinating recovery plans with the relevant Pod Leads. Supporting resourcing and capacity conversations across pods, working with the Head of Product, Head of Delivery and pod leaders to resolve competing priorities. Contributing to RFP responses and enterprise/client conversations, gathering and collating input across pods into a single, coherent narrative. Work with pod leaders to ensure early escalation for cross-pod blockers and dependencies to the Head of Product and Head of Delivery. Support continuous improvement of Client onboarding process & activities through retrospectives to improve onboarding KPI’s. What we’re looking for: Experience of Agile working across multiple pods. Track record delivering complex projects – Preferred background in iGaming, sports betting, or casino platforms (PAM, Payments, Sportsbook, Casino). Program management skills — managing multiple work items, RAID/risk registers and cross-pod tickets concurrently. Practical experience with agile and delivery tooling (e.g. Jira, Confluence or equivalent) for backlog, dependency and risk tracking. Data literate — able to interpret delivery metrics (velocity, throughput, cycle time) and turn them into a clear risk or opportunity narrative. Hands-on experience with AI-assisted delivery workflows in a production context. Highly organized, with strong attention to detail and a bias for keeping information current and trustworthy. Strong written and verbal communication skills, able to flex between technical detail and business/commercial framing depending on audience. Stakeholder management across both internal functions (Growth Services, Account Management, other Business Units) and external clients/operators. Ability to translate complex interdependencies into actionable choices and trade-offs for senior stakeholders. Comfortable operating at the intersection of product, data and engineering, where product logic is tightly coupled with system behaviour. Commercially minded, comfortable supporting ROI, cost-benefit or business-case analysis alongside delivery data. Calm under pressure and comfortable with ambiguity, including operating structures that are still evolving. Familiarity with CRM tools or a proven ability to quickly learn new technologies Here's what we offer: • Start with 25 days of annual leave, with 2 additional days added each year, up to 35 days by your fifth year with us. • Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year. • Monthly meal allowance. • Gym allowance. • Access to online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training. • Benefit from two Free Fridays each year, limited to one per quarter. • 3 sick leave days per year, no doctor's note required. Support for New Parents: - 52 weeks of paid maternity leave, with 21 weeks being fully paid - 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old. At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Location: European Union; Moldova; Albania; Malta; Croatia; Czech Republic; Slovenia; Spain; Hungary; Montenegro; Estonia; Cyprus; Greece; Bosnia; Georgia Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE One of the RubyLabs’ portfolio companies is looking for a highly experienced and specialized Senior Growth Product Manager to join our team. The primary focus of this role is to drive top-of-funnel growth through optimizing our funnel stages, leading to user registration and payment. This role requires direct experience in managing and improving web funnels in a B2C environment. KEY RESPONSIBILITIES - Funnel Optimization: Define and implement hypotheses to improve the conversion rate (CR) to purchase and lifetime value (LTV) within the web funnel. - Data-Driven Strategy: Dive deep into data on the competitive environment and user behavior to propose strategies that drive customer acquisition efficiency and improve CPA. - Testing Roadmap: Run a robust testing roadmap, driving continuous improvement in the web funnel. You will ensure that strict quarterly KPIs are met and exceeded. - Cross-Functional Collaboration: Collaborate closely with designers, developers, and other key stakeholders to seamlessly execute optimization strategies, from product requirement documents to execution. - Agile Ceremonies: Assist Engineering team in leading agile software development ceremonies, including daily standups, grooming, planning, and retrospectives. - Ownership of Results: Lead the entire growth process, taking full responsibility for results, from hypothesis creation to final implementation and evaluation. - UA Collaboration: Work hand-in-hand with the User Acquisition (UA) team to build and optimize the full flow, ensuring that every step, from the first user interaction through registration and payment, is optimized for growth. - User Pain Points: Deeply understand user pain points and behaviors, leveraging this understanding to determine the most effective strategies for selling our product. QUALIFICATIONS - Proven experience with web funnel optimization in a B2C environment. - 4+ years of growth product management experience, specializing in B2C subscription models. - Ability to define, run, and analyze A/B tests specifically for web-based funnels. - Experience leading growth initiatives with a focus on improving CR, LTV, and other performance metrics. - Strong collaboration skills to work effectively with cross-functional teams including designers, developers, and data science teams. - Ability to manage multiple growth initiatives and meet strict quarterly KPIs. - Strong problem-solving skills with a user-first mindset, aiming to understand pain points and optimize user experience. - Experience in building and executing strategic roadmaps for growth testing. - Familiarity with leading agile software development ceremonies is a plus. LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS Discover the perks of being part of our vibrant team! We offer: - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! INTERVIEW PROCESS After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps: - Recruiter Screening (40 minutes) - Take-Home Assessment - Technical Interview (45 minutes) - Final Interview (30 minutes) LIFE AT RUBY LABS At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day. This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen. Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success. #LI-Remote

Location: Krakow Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. We're looking for an IT Operations Engineer who puts internal users first. You'll be the person Finom employees turn to when something breaks, and you'll make sure they leave every interaction unblocked and well looked after. You'll join the IT Operations team and work day to day across Windows and macOS devices, identity and access, and the SaaS tools hundreds of Finom employees rely on. The team builds and owns the core platforms; you'll run them, support the people who use them, and spot where things could work better. About You You enjoy helping people and it shows. You stay calm under pressure, explain technical issues in plain language, and follow up until the problem is actually solved. You treat every ticket as a colleague who needs help, not a queue item. You're pragmatic and learn quickly. You don't need to build systems from scratch, but you think like a builder: you notice recurring issues, ask why they happen, and suggest a fix, a script, or a better process. You document what you learn so the next person doesn't have to start over. What You'll Do Delivering Excellent Internal Support: You'll be the first line of help for Finom employees through Jira Service Management and Slack. You'll triage and resolve requests within SLA, keep users updated, and close tickets with clear, friendly communication. You'll own the employee experience of IT, from a quick password reset to a stressful laptop failure before a big meeting. Troubleshooting Windows and macOS Devices: You'll diagnose and fix hardware, OS, software, and network issues on both platforms, remotely. You'll handle device enrollment and compliance issues in JumpCloud MDM, software installs and updates, and escalate complex cases with a clear write-up of what you've already tried. Supporting Identity, Access, and the Employee Lifecycle: You'll run day-to-day onboarding and offboarding tasks in JumpCloud, Google Workspace, and Torii, handle access requests and SSO issues, and follow our access governance and least-privilege practices. Administering Everyday Platforms: You'll handle user-level administration of tools like Jira, Confluence, Slack, and Notion, and help keep JSM request types, knowledge base articles, and workflows accurate and easy to use. Improving How We Work: You'll spot trends in tickets and flag recurring issues. Where it makes sense, you'll write a knowledge base article, a small script, or propose an automation to the team. You'll support security and compliance efforts (DORA, ISO 27001, SOC 2) by following procedures carefully and keeping good records. Who You Are 2+ years in IT support, service desk, or a similar user-facing technical role Hands-on troubleshooting of both Windows and macOS: hardware, OS, applications, peripherals, and network connectivity A strong customer service track record: patient, empathetic, and clear with non-technical colleagues, including under time pressure Experience with an ITSM or ticketing tool, ideally Jira Service Management, and working to SLAs Working knowledge of Google Workspace or M365 user administration Familiarity with an MDM (JumpCloud MDM, Intune, or Jamf) and an identity provider (JumpCloud, Okta, Entra ID) for everyday tasks like enrollment, password resets, MFA, and SSO issues Good written documentation habits: clear ticket notes and knowledge base articles Fluent English, written and spoken Nice to Have Basic scripting (PowerShell, Bash, or Python) and a curiosity for automating repetitive work Confident use of AI tools to speed up troubleshooting and documentation Exposure to security and compliance frameworks (ISO 27001, DORA, SOC 2) or SaaS management tools like Torii Experience with meeting room and AV setups (Google Meet or Zoom Rooms) Experience in a fast-growing or regulated company What We Offer A chance to shape the day-to-day IT experience of a growing fintech. You'll have real ownership of how employees are supported, room to grow your technical skills alongside an experienced IT Operations team, and a clear path toward systems administration and automation if that's where you want to go.   What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.