Location: Remote; Seattle, WA; London; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
WHY THIS MATTERS
Runway is building AI to simulate the world. We think world models, not language models alone, are the path to general-purpose simulation: systems that experience the world, learn from their mistakes, and change how stories get told, how science gets done, and how the next frontiers of humanity are reached.
Applied AI is where that research meets a customer with a deadline. Every one of the world's largest studios, brands, and platforms hits a moment where Runway stops being a demo and becomes the way they actually make things. Our team exists for that moment, and we organize around one question: what's blocking this customer from production, and how do we remove it?
ABOUT THE ROLE
This is a role for people who want to own a problem, not an account. You'll sit with the biggest studios, brands, and Fortune 100 companies in the world, figure out what's actually standing between them and production, and build whatever removes it. Some weeks that's a workflow. Some weeks it's a plugin or an integration nobody has written yet. Some weeks it's getting a room of executives to make a decision they've been putting off.
Your work will be on screen: Emmy-winning shows, Oscar-winning films, Super Bowl commercials, the stuff people actually watch. And the things you build for one customer tend to become product for all of them. Our team's first Shopify plugin started as a customer blocker and was in engineering's hands within a few weeks. We treat this team as R&D for that reason, not as a cost center.
We have offices in NYC, San Francisco, Seattle, and London.
NO TWO WEEKS ARE THE SAME, BUT YOU CAN EXPECT TO:
- Find the real problem: sit with the creative, technical, and executive teams at a customer, map how they actually work, and locate the blocker between them and production. Usually it's one of three things: a missing integration, an unproven pipeline, or a stakeholder who isn't convinced yet.
- Build the first of its kind: the demo that shows a studio head or a Fortune 100 CMO something nobody has shown them before. Working proofs of concept on the customer's own brand, footage, or catalog, often built in a day or two before the meeting, and the best of them become product for everyone.
- Make it reusable: turn the one-off that unblocked one customer into the workflow, plugin, or integration the next ten customers start from.
- Run the evaluation: own evaluation plans end to end, guide managed trials, build tailored demos on the customer's own footage and brand, and carry the technical side of deal cycles with AEs.
- Scope deployments that land: 4–12 week engagements with customer-defined success criteria, a hands-on builder and an executive sponsor on their side from day one, and enough discipline to keep them on scope when the asks start piling up.
- Get customers to production fast: take new technical and non-technical customers from signed contract to first production call in days rather than quarters, grow API-only accounts into Platform + API, and fix the onboarding so the support tickets stop coming.
- Present to anyone: walk an analyst through a pipeline in the morning and a studio head through a production plan in the afternoon.
- Bring the field back to the product: embed with Product, Engineering, and Creative to turn what you saw at the customer into roadmap. Every repeat ask is a product requirement, not a patch.
- Measure what the customer measures: time to production, usage before and after a project, what they shipped because you were there. We track our own numbers in Salesforce and the warehouse; you'll own yours.
WHAT WE VALUE
- People who aren't satisfied with surface-level answers and will go into the data, the code, and the room to find the real one
- Low ego: the customer's outcome matters more than who gets the credit
- Comfort with open-ended problems in unstructured environments, and the instinct to create structure instead of waiting for it
- Builders who would rather prototype than debate, and who keep iterating with the customer until it actually works
- Adaptive and introspective: willing to learn, guide, lead, and follow
WHAT WE NEED
- You build things that run in production. Python or TypeScript, APIs, integrations, and data pipelines. Whether you write the code yourself or with coding agents, you can read it, debug it when it breaks, and explain line by line why it's built that way, including to a customer's engineering team. You've shipped something a customer actually ran: a workflow, an integration, a plugin, or an internal tool.
- You've deployed AI or ML systems and integrations inside complex organizations and can point to the outcome, not just the delivery
- You can hold a room of executives and a room of engineers, and translate between the two. Some of those rooms are at the customer, so expect some travel.
- Nice to have: data tooling (SQL, BigQuery, Retool), or experience in media, entertainment, or advertising production
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
УдалённоRemote; Seattle, WA; London; New York, NY; San Francisco, CA; Lastly, the provided range is the expected salary for candidates in the U.S
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The Developer Relations team builds developer tooling and creates awareness through events, social channels, and community activity. In this hands-on role, you’ll turn that attention into active users by owning the journey from first touch through signup, installation, first success, and continued engagement, while also owning the Developer Hub as the main conversion surface. By helping more developers discover and adopt 1Password’s developer tooling, you’ll contribute to the company’s mission and growth.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
• 4+ years of experience in developer marketing, lifecycle or customer relationship management (CRM) marketing, or growth marketing for a technical or developer-facing product.
• Proven experience building lifecycle programs that improved activation and retention, with measurable results.
• Hands-on experience with marketing automation and lifecycle tools such as Customer.io http://Customer.io, HubSpot, Braze, or Iterable, as well as product analytics tools such as Amplitude, Mixpanel, or PostHog.
• Experience owning or substantially improving website conversion performance, including A/B testing.
• Strong writing skills, with an instinct for what developers find useful and credible.
• Comfort working with engineers and developer advocates and with technical concepts such as application programming interfaces (APIs), command-line interfaces (CLIs), software development kits (SDKs), and documentation. You do not need to be a developer, but you should be able to try the product yourself.
• Ability to work independently and communicate clearly in a remote, async-friendly team. Preferred: Experience with product-led growth, free-to-paid conversion, open source adoption, event and community programs, Structured Query Language (SQL), Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), scripting, search engine optimization (SEO), docs-led growth, or developer communities such as GitHub, Discord, Reddit, Hacker News, X, or LinkedIn.
What you can expect:
• Build capture-to-activation flows for leads from conferences, meetups, hackathons, webinars, and social channels, including QR codes, event-specific landing pages, follow-up sequences, and starter kits.
• Work with Developer Relations teammates so every event, talk, and social moment has a clear call to action, tracking, and post-event nurture plan.
• Turn social engagement, including launches, threads, demos, and community moments, into measurable traffic and signups through the right landing pages and offers.
• Design and run lifecycle programs across onboarding, activation, adoption, re-engagement, and expansion using email, in-product messaging, and community channels.
• Define activation for the product, build programs around milestones such as a first application programming interface (API) call, successful build, or integration, and segment messaging by behavior, role, language, technology stack, and source.
• Own the Developer Hub’s strategy, messaging, and conversion across its homepage, product pages, community pages, and events pages. Run continuous testing across copy, calls to action, page structure, and signup flows, and partner with Design, Engineering, and Documentation to improve time-to-first-value.
• Write or direct tutorials, quickstarts, sample applications, changelogs, and email content; build reporting from first touch through activation and retention; and share findings that help shape the roadmap and messaging. Early success will include auditing the funnel, launching event follow-up and onboarding programs, and improving signup-to-activation, event-to-user, and Developer Hub conversion.
USA-based roles only: The annual base salary for this role is between $133,000 USD and $186,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $125,000 CAD and $175,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Mississauga/Toronto/Kitchener/Waterloo/Cambridge
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job title: Intermediate Software Engineer
What your day-to-day will look like:
· Identify, prioritize and execute tasks in the software development life cycle
· Work with business to iterate over software requirements
· Develop tools and applications by producing clean, efficient code
· Automate tasks through appropriate tools and scripting
· Analyze and debug systems
· Perform validation and verification testing in a test-driven manner
· Review the work of others, and invite others to review your work
· Collaborate with internal teams and vendors to fix and improve products
· Ensure software is up-to-date with latest technologies
What qualifications we’re looking for:
· Experience writing clean code that performs well at scale using Java
· Experience with Spring Boot
· In-depth knowledge of relational databases (e.g. Microsoft SQL Server, MySQL)
· Solid experience writing RESTful API endpoints
· Absolutely love TDD and have working knowledge of it
· Proficient in GIT
· Experience using system and performance monitoring tools (e.g. New Relic, DataDog)
· Experience with automated testing frameworks (e.g. Selenium, Cypress, RestAssured)
· Excellent organization, critical-thinking and personal leadership skills
· Self-starter with the ability to deliver with minimal supervision
· Being okay with the uncomfortable feeling that comes from learning new things
· Team player
· Analytical mind with problem-solving aptitude
· Proven experience as a great Engineer
· BSc/BA in Computer Science or a related degree
Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset
Bonus points for:
· Experience with UI development and frameworks (e.g. React, Angular)
· Nice to have React, Selenium automation and cloud experience
· Experience with Docker, Kubernetes and Istio
· Experience with Ansible
· Experience with Jenkins CI/CD pipeline
· Linux and IP networking knowledge
· Experience with AWS/Azure cloud services or equivalent
· Experience with SAML, OAuth and OpenID Connect
· Experience working on a SaaS product
· Experience with Service Oriented Architecture
· Knowledge of scripting languages such as Python, Bash or Groovy
· On-call experience with production grade systems
· Has mentored others in a professional setting
#LI-DNI
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $112000- $125000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Make a difference.
Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts. The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Commercial SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.
What You’ll Be Doing:
Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
What Makes You a Great Fit:
Ideally located in Atlanta, Orlando, Miami, and/or Tampa
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running.
We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
We are a remote-first company so you would need to learn to work and collaborate with an international team
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You will love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!
You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!
Compensation & Rewards:
In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
The Regional Marketing Associate supports the execution of regional marketing plans across AMER, working with all Regional Marketing Managers to deliver programs based on team priorities.
You will own assigned programs and tasks from setup through post-event reporting, using established playbooks, processes, and templates. Your manager will set priorities in partnership with the Regional Marketing Managers. You will be responsible for delivering accurate, high-quality work on time, asking for guidance when needed, and flagging risks early.
You will use AI and data tools daily to improve efficiency and inform your work, while remaining accountable for the accuracy and quality of everything you deliver.
What You'll Be Doing:
Execute programs across AMER.
Support all Regional Marketing Managers by delivering assigned events, campaigns and ABM activities using established playbooks, from setup through follow-up. Your manager will set priorities in partnership with the Regional Marketing Managers.
Manage program operations.
Build registration pages, emails, landing pages and campaign workflows in the team’s tools. Coordinate paid social execution, vendors and logistics as assigned.
Ensure quality before launch.
Review event setup, assets, emails and landing pages for accuracy, completeness and functionality before they go live.
Report on results.
Maintain accurate program data, track agreed metrics and prepare post-event and campaign reports using standard tools and templates.
Keep the team informed.
Maintain timelines and task status in Monday.com, and proactively communicate progress and changes.
Support budget operations.
Track program expenses, manage purchase orders and coordinate invoices with Finance.
Use AI and improve processes.
Apply AI and data tools daily to work more efficiently, validate outputs and share useful workflows and process improvements with the team.
Flag issues early.
Bring risks, blockers, unclear requirements and competing requests to your manager early so priorities and next steps can be resolved.
What you'll bring at this level:
Located in EST or CST
2+ years in field marketing, regional marketing or events
Strong organization and close attention to detail
Experience with, or fast ramp on, Splash, Zuddl, Salesforce and Monday.com
Comfort using AI and the judgment to validate its output
Clear written communication
Willingness to travel approximately 40%
Compensation & Rewards:
In the US, the OTE (On-Target Earnings) compensation range for this role is $88,000 - $95,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Staff Program Manager on the Customer Experience (CX) Operations & Programs team, you’ll lead strategic, cross-functional initiatives that strengthen customer engagement and turn customer insight into action. You’ll bring structure to complex priorities, improve how teams plan and execute, and help connect customer feedback to better experiences, product decisions, adoption, retention, and advocacy—advancing 1Password’s mission through meaningful customer impact. Reporting to the Senior Manager, Operations & Programs, this role is remote in Canada or the United States, with a preference for Eastern Time.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 6+ years of experience in program management, operations, strategy and operations, or a related field, including work on customer-focused programs.
- Experience leading complex, cross-functional initiatives from initial scope through implementation, adoption, and transition to ongoing ownership.
- Ability to create structure from ambiguity, right-size processes, manage competing priorities, and move work forward with sound judgment.
- Strong executive presence and communication skills, with the ability to present recommendations, tradeoffs, risks, and decisions to stakeholders at all levels.
- Experience influencing partners without formal authority and aligning teams with different priorities, working styles, and levels of technical knowledge.
- Demonstrated experience using AI-enabled tools and automation to improve research, analysis, planning, communication, workflow execution, or operational efficiency.
- Preferred: Experience in Customer Success, customer engagement, Voice of Customer, customer advocacy, customer insights, customer content, digital engagement, or customer education. Familiarity with tools such as Asana or Notion, or a project management certification, is also helpful.
What you can expect:
- Lead strategic programs across customer engagement, including Voice of Customer, customer content, advocacy, and related initiatives.
- Establish clear plans, owners, milestones, dependencies, success measures, and operating rhythms that improve visibility and execution.
- Build scalable ways to collect, synthesize, and activate customer feedback, connecting insights to decisions, communications, and measurable improvements.
- Lead cross-functional initiatives that improve customer journeys, handoffs, feedback loops, and other important moments across the customer lifecycle.
- Partner with Customer Experience, Go To Market (GTM), Product, Engineering, Revenue Operations (RevOps), and other teams to manage tradeoffs and deliver shared outcomes.
- Present concise, recommendation-led updates in team meetings, company forums, and executive discussions.
- Support rollout, communications, enablement, and adoption for new programs, processes, tools, and ways of working, while identifying opportunities for simplification and automation.
USA-based roles only: The annual base salary for this role is between $131,000 USD and $190,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $110,000 CAD and $160,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to develop friendship and connection. That's where you come in!
Magic: The Gathering Arena is a live-service game, and players notice the moment something breaks. The Services Ecosystem team keeps the platform underneath it fast, stable, observable, and cost-efficient. We're looking for a Senior Software Engineer who thrives in distributed systems, loves a clean and clear dashboard, and wants to help us bring a mature platform into its next era of cloud native tooling.
What You’ll Do:
Design and implement reliable, scalable solutions in C#/.Net and Kubernetes for Magic: The Gathering Arena to maximize uptime and minimize cost.
Make telemetry work for us
by improving signal-to-noise across Prometheus, Grafana, and Datadog. Curate beautiful dashboards that answer questions before we think to ask them.
Own service developer experience, tooling, and quality of life for internal customers. Solve problems for your teammates and our players. Rejoice!
Help build the roadmap
by spotting high business impact problems worth solving, writing up proposals, and advocating for them with the team and our partners.
Support the end to end live product development lifecycle and resolve technical problems as they arise in the production environment.
Bring technical expertise in cloud native solutions and expand your knowledge in related fields.
Bring quality, efficiency, and effectiveness to a fun-loving, hardworking, and highly engaged team.
What You'll Bring:
4+ years of professional software engineering experience, with time spent building and supporting a live-service product.
Hands-on experience running scalable workloads on Kubernetes in the cloud.
Experience with distributed message-driven architectures (RabbitMQ, SQS, Kafka, or similar).
Infrastructure as code experience, ideally Terraform.
Real observability experience with Prometheus, Grafana, Datadog, or similar, plus opinions on what makes an alert worth waking up for and easy to grok at 2am.
A track record of debugging complex issues across service boundaries, using logs, metrics, and a healthy amount of curiosity.
You'll thrive with us if you are comfortable being multi-threaded, are a self starter, want roadmap influence, and can hold empathy for past decisions while keeping an eye towards modernizing.
Bonus Points:
FinOps (OpenCost/Kubecost), GitOps (Helm, ArgoCD), service coordination (etcd, ZooKeeper), hands on experience with agentic coding and workflows assisted by Claude/ChatGPT/etc.
In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.
We are an Equal Opportunity / Affirmative Action Employer
Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.
#wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$133,200
—
$212,100 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: New York City
Workplace: Hybrid
About Pinecone
Pinecone is the leading vector database for building accurate and performant AI applications at scale in production. Pinecone's mission is to make AI knowledgeable. More than 9000 customers across various industries have shipped AI applications faster and more confidently with Pinecone's developer-friendly technology. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital.
ABOUT THE TEAM AND ROLE:
Pinecone is looking for a full-stack engineer to bring a new level of visibility, control, and trust to our product experiences. From cost metrics and spend alerts to interactive usage dashboards, we’re looking for a product-focused engineer who will deliver transparent and accurate insights to our customers.
As a member of the Experience Platform team, you’ll have direct ownership over the billing, management, and authentication interfaces that we need our customers to understand and trust. You understand the responsibility and care this type of work requires, while also moving quickly to match Pinecone’s rapid growth. You’ll do this by working closely with product, design, and other engineering teams to identify user and system needs and build the right thing, at the right abstraction level, at the right time.
RESPONSIBILITIES:
- Shape our product experience. Influence the rollout of products, propose and build new features, and advocate for experiences that will build confidence with our customers.
- Ship end-to-end experiences across API, SDK, and web. You'll own the full surface, from the HTTP layer to the UI, and you'll make calls across all of it.
- Own integrations with billing systems and vendor APIs, designing for resiliency against outages, schema drift, and inconsistent data.
- Create observable, auditable systems with monitoring, alerting, and verification mechanisms that give leadership and customers confidence in the numbers.
- Bring AI-assisted development practices to the team — use the best tools available and help establish patterns that let a small team move at a pace that shouldn't be possible.
- Partner with finance, product, and design to translate business requirements into scalable technical solutions, and push back when the abstraction level isn't right.
REQUIREMENTS:
Engineers at Pinecone operate with high autonomy. You'll be an active partner in setting strategy on APIs, interfaces, observability, and our product experience — not just executing on a roadmap. We care more about how you think and how you work than whether your resume checks every box. In exchange, we’ll make sure you’re set up for success with mentorship and technical guidance.
You should have:
- At least 2 years of software engineering experience
- A bias toward automation and leverage — you reach for systems and tooling before you reach for elbow grease
- Hands-on experience shipping with AI coding tools (Claude Code, Cursor, Copilot, or similar) as a genuine part of your workflow
- Proven ability to design and deliver APIs for a rapidly scaling product surface
- Proficiency building web interfaces with React or similar
- Experience with at least one major cloud provider (AWS, GCP, Azure)
- Strong intuition for what makes APIs easy for both humans and agents to use correctly
Bonus points for:
- Experience at a SaaS company with usage-based or consumption pricing models
- Experience building billing-specific features, such as usage dashboards or cost reporting
- Strong familiarity with a compiled language like Rust, Go, or Java
- Experience integrating with third-party financial APIs and building defensively against inconsistent or delayed data
- Experience with queueing and streaming technologies such as Kafka, Kinesis, or Pub/Sub
Perks & Benefits:
- Comprehensive health coverage including medical, dental, vision, and mental health resources
- 401(k) Plan
- Equity award
- Flexible time off
- Paid parental leave
- WFH Equipment Stipend
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Technical Account Manager 3
About the job
This position is needed to be the designated technical support engineering contact for our strategic customers. As a designated technical contact you will work with our customers to resolve complex technical problems. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide valuable contributions through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency.
Responsibilities
In this role, you’ll:
Be enthusiastic for interacting and collaborating with other groups within Twilio in your search for the solutions our customers need
Collaborate with customers’ developers to troubleshoot use of the Twilio helper libraries
Possess strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams
Partner with our customers' and their developers, architects, and support personnel to tackle complex problems with potentially very costly and far-reaching consequences
Work collaboratively with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs
Understand customer trends, analyze patterns, drive betterments and report what you observe to the management team in order to better improve our support process is a key part of the role
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
4+ years of proven experience
Twilio Messaging and or Voice experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and solve issues with cloud solutions.
Skilled in solving network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Enthusiasm for interacting and collaborating with other groups within Twilio in your search for the solutions our customers need
Desired:
Development experience in Javascript, VOIP / SIP Applications, WebRTC
Twilio Messaging certification
Twilio Voice Certification
Twilio Email Certification
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Run growth experiments for Notion’s Startups and SMB programs. You’ll turn promising ideas into measurable customer and revenue growth, moving from a signal in the data to a live experiment and a clear readout. Unlike a narrowly scoped growth role, you’ll work across acquisition, product experiences, AI-enabled systems, and operations—partnering with Ecosystem Growth, Storytelling, Product, and Engineering. On a typical week, you might query behavior data, prototype an in-product flow, launch a campaign workflow, and decide whether the signal is strong enough to scale.
This role is based in New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Establish Startups and SMBs as a proving ground for growth ideas that can expand Notion’s acquisition, activation, and revenue.
- By your 90th day, map the relevant funnel, data sources, and existing growth bets with partners, then ship and evaluate your first experiment from hypothesis to customer-facing launch.
- By your 90th day, use AI as a practical collaborator by building an AI-assisted workflow for audience research, campaign iteration, quality checks, or analysis—with clear human judgment and data guardrails.
- By the end of your first year, build and iterate a portfolio of growth programs, using SQL and customer research to identify overlooked opportunities and decide where to invest next.
- By the end of your first year, turn the strongest experiments into reusable programs, playbooks, and measurement systems that other teams can run—and raise the bar for how Notion evaluates growth opportunities.
SKILLS YOU'LL NEED TO BRING:
- A track record of shipping growth or operations projects, with a clear account of what you personally built and what changed as a result. This matters because the role owns the path from idea to measurable outcome.
- Strong SQL and analytical judgment: you can work through messy data, test assumptions, and distinguish a promising signal from a misleading result.
- Hands-on experience building campaigns or automated workflows in tools such as Customer.io http://Customer.io, Salesforce, or comparable platforms.
- The ability to turn an ambiguous goal into a practical plan, unblock yourself where possible, and communicate clearly when you need help from another team.
- Curiosity and learning agility, including a willingness to use AI as a real collaborator and to build better workflows as you learn what works.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in New York City, the estimated base salary range for this role is $150,000 - $180,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Head of Global D2C Transformation
San Mateo, CA / Hybrid
The Head of Global D2C Transformation will be responsible for leading the global Direct-to-Consumer Operations transformation agenda for PlayStation. Working in a fast-paced, highly collaborative environment, they will act as the key interface between B2C/D2C commercial teams and the Operations division of Sony Interactive Entertainment globally.
Reporting into Global Operations, this role will gather, shape, prioritize, and funnel commercial and business requirements into the relevant Operations functions, ensuring that D2C activities are supported, scalable, and aligned to the global growth plan for PlayStation Direct.
The Head of Global D2C Transformation will lead the growth and development program for D2C Operations, partnering with Supply Chain, Logistics, Customer Service, Planning, Finance, Technology, and regional Operations teams to improve service levels, unlock operational efficiencies, and support continued D2C expansion.
What You’ll Be Doing:
This senior leader will build strong relationships with global commercial, business, and operations partners to ensure D2C requirements are clearly understood, prioritized, and translated into operational plans and initiatives.
Lead the global D2C Operations transformation roadmap, ensuring Operations is prepared to support PlayStation Direct growth across new markets, product categories, service models, and customer expectations.
Drive operational readiness for key D2C initiatives, including PlayStation Direct geo-expansion, expansion of the D2C product range, and the development of scalable systems, processes, and capabilities.
Create and present insights that identify opportunities for strategic and continuous improvement, providing commercial and business teams with initiatives they can capitalize on or use to support their own growth plans.
Partner with Operations functions to improve customer service levels, operational efficiency, delivery performance, cost effectiveness, and end-to-end execution for D2C customers globally.
Establish governance, forums, reporting, and performance metrics to track progress against the global D2C Operations growth plan.
Key Areas of Focus:
D2C Growth & Geo-Expansion
Support global PlayStation Direct market expansion planning and execution.
Coordinate operational requirements across regions and functions.
Ensure new market launches are supported by scalable operational processes.
Identify operational risks, dependencies, and opportunities linked to D2C growth.
Commercial & Business Requirements
Act as the central Operations intake point for D2C commercial and business requirements.
Translate commercial ambitions into operational capabilities, roadmaps, and delivery plans.
Prioritize requirements with stakeholders based on customer impact, growth potential, cost, complexity, and strategic value.
Ensure Operations teams are aligned to D2C business priorities.
Understand systems architecture of front-end commerce, payments, fraud, through post purchase, payment & audit.
Operational Excellence & Service Improvement
Develop systematic and operational efficiencies that improve service levels for D2C customers.
Partner with Logistics, Supply Chain, Customer Service, Planning, Technology, and Finance to improve end-to-end D2C performance.
Identify and remove operational barriers to D2C growth.
Drive continuous improvement across processes, systems, governance, and ways of working.
Insights, Strategy & Transformation
Generate and present insights that highlight opportunities for growth, efficiency, and customer experience improvement.
Take ownership of the D2C Operations MRP Roadmap
Use data, operational performance, and business feedback to shape transformation priorities.
Recommend initiatives that support commercial teams and unlock further D2C growth.
Track progress, benefits, and performance against the D2C Operations transformation agenda.
What We’re Looking For:
12+ years’ experience in Operations, Transformation, D2C, eCommerce, Supply Chain, Commercial Operations, or a related field.
Experience working in a global matrix organization with senior commercial and operations stakeholders.
Strong understanding of D2C/eCommerce business models, customer expectations, and operational requirements.
Proven ability to translate commercial strategy into operational plans and delivery programs.
Strong program leadership, governance, and stakeholder management skills.
Excellent written, verbal, and presentation skills.
Demonstrated ability to influence across functions, regions, and levels of seniority.
Strong analytical capability, with experience turning data and insights into actionable recommendations.
Commercial awareness and strong financial acumen.
MBA or BA/BS in Business, Supply Chain, Operations, Strategy, or another related field preferred.
#LI-SV1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$163,300
—
$244,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Learn the Platform: Become an expert on Sierra's platform and how AI agents transform customer experiences, from agent design and workflows to integrations, so you can speak credibly with technical and business stakeholders.
- Discovery & Demos: Participate in efficient discovery calls to understand customer needs, answer technical questions (ideally in a single conversation), and grow to deliver standard product demos and account coverage for the sales team.
- Proofs of Concept: Support senior SEs in building demos and proofs of concept, and keep demo environments current and ready for customer use.
- APIs & Integrations: Educate customers on Sierra's APIs, webhooks, and integration patterns, and build and deploy scripts against a test environment on demand.
- RFPs & Collateral: Help the team respond to RFPs, RFIs, and security questionnaires, and create presentations, positioning statements, and other sales collateral.
- Partner with Sales: Advocate for your AEs and customers in internal technical conversations, join customer meetings and events, and keep CRM records and opportunity data accurate.
- Close the Loop with Product: Act as a bridge between Sales and Product, translating customer feedback into actionable input and enrolling the right customers in beta programs.
- Grow Your Craft: Complete product, sales, and process training and certifications, with structured coaching and mentorship from senior Sales Engineers.
WHAT YOU'LL BRING
- Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
- 1+ years of experience in a customer-facing technical role, such as pre-sales, solutions engineering, technical support, or consulting. Strong internships or early-career experience count.
- Ability to explain complex technical concepts clearly to both technical and non-technical audiences.
- Working knowledge of at least one of: cloud software, APIs and integrations, or networking and automation systems.
- Curiosity about how businesses run and a genuine interest in building trusted relationships with customers.
- Strong written and verbal communication, organization, and attention to detail, plus comfort with CRM tools (e.g., Salesforce) and standard productivity software.
- A collaborative, quick-learning mindset: someone who treats sales as a team sport and takes feedback well.
EVEN BETTER...
- Hands-on experience with APIs/webhooks, JSON, and scripting (e.g., Python or JavaScript).
- Familiarity with AI and ML concepts, workflows, or conversational AI and customer experience platforms.
- Exposure to consultative selling, or experience responding to RFPs and security questionnaires.
- A history of tinkering, whether with hardware, sensors, or side projects, that shows you learn by building.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!
We’re hiring an Art Director to help shape the future of Magic’s collectible card experiences across Booster Fun and Secret Lair. This role sits within our established Collectibility Team, a group dedicated to crafting the most visually compelling, desirable, and unexpected versions of Magic cards. You’ll help bring alternate treatments of main set cards to life – Creating pieces that players don’t just use, but collect and treasure.
This is a role for a creative leader who thrives in both blue-sky ideation and hands-on execution. You’ll collaborate closely with senior art directors and cross-functional partners to develop concepts, define visual direction, and deliver standout collectible cards across multiple product lines. Your work will be seen, played, and collected by millions of fans around the world.
The ideal candidate is a culturally attuned visual thinker and continuous learner, with experience spanning fantasy illustration, graphic-forward design, and emerging visual trends. You’re excited by collaboration, energized by experimentation, and driven to push what Magic can look like.
What You’ll Do:
Commission Artwork | Source and manage a global network of freelance artists, providing clear, iterative direction while building strong, lasting relationships.
Lead Visual Development | Help define and execute the creative direction for Booster Fun, Universes Beyond, and Secret Lair releases in partnership with senior art directors.
Drive Collectibility | Create visually striking, highly desirable alternate card treatments that elevate the Magic brand and excite collectors.
Concept & Brainstorm | Contribute bold visual ideas in early concept development, helping shape product vision through collaborative ideation.
Ensure Quality | Review and approve final artwork to meet Magic’s standards for excellence, consistency, and production specifications.
Collaborate Cross-Functionally | Partner with designers, producers, editors, and external IP holders to bring cohesive products to life.
Translate IPs | Work with internal teams and external partners to authentically integrate Magic IP and Universes Beyond worlds into collectible formats.
What You’ll Bring:
Art Direction Experience | 2+ years in commercial art direction, visual development, or a related field.
Strong Portfolio | Demonstrated experience commissioning and directing illustration across styles, genres, or formats.
Visual Storytelling | Excellent taste and the ability to curate and guide compelling visuals across a wide range of aesthetics.
Artist Advocacy | A passion for discovering and championing diverse artistic voices through intentional commissioning.
Cultural Awareness | Ability to translate audience tastes, trends, and cultural signals into resonant visual ideas.
Clear Communication | Thoughtful, respectful feedback skills paired with strong organization and attention to detail.
Collaborative Mindset | Comfort working within fast-paced, team-based workflows.
Technical Skills | Fluency in Adobe Photoshop; proficiency in Illustrator, InDesign, and Microsoft Office.
Creative Spirit | Curiosity, boldness, and a willingness to experiment—balanced with strong creative judgment.
We are an Equal Opportunity Employer
Wizards of the Coast is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you have a disability and require assistance in this application process and need to request an accommodation, please contact your recruiter or coordinator.
#wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$115,800
—
$173,700 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Remote
Workplace: Remote
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We are hiring an IT Systems Engineer to own the identity, authentication, and automation layer of Baseten’s internal IT environment. You will design and maintain how employees access every system at the company, from the day they’re hired to the day they leave.
This is a senior individual contributor role focused on engineering, not frontline support. You will lead our Okta environment, build automated workflows that replace manual IT processes, and partner closely with Security to enforce access controls as we scale. You will also serve as a technical escalation point for the IT Support team on complex identity and systems issues.
This is a hybrid role based out of our San Francisco or New York office, following our standard policy of three days per week in person.
RESPONSIBILITIES
- Own the architecture, configuration, and ongoing administration of Okta, including SSO, MFA, authentication policies, group structure, and application integrations
- Lead the ongoing Okta migration and integration of new and existing applications via SAML, OIDC, and SCIM
- Design and build automated joiner, mover, and leaver workflows across HRIS, Okta, Google Workspace, MDM, and SaaS applications
- Develop automation using Okta Workflows, REST APIs, and scripting to eliminate manual IT processes
- Implement and maintain role-based access control, least-privilege access models, and periodic access reviews in partnership with the Security team
- Integrate identity with endpoint management to support device trust and compliance enforcement
- Support compliance requirements such as SOC 2 through access controls, audit evidence, and documentation
- Write and maintain technical documentation, runbooks, and architecture diagrams for identity and automation systems
- Serve as an escalation point and technical resource for the IT Support team
REQUIREMENTS
- 6+ years of experience in IT systems engineering, identity engineering, or a related role
- Deep hands-on experience administering Okta, including Okta Identity Engine, Okta Workflows, authentication policies, and lifecycle management
- Strong working knowledge of SAML, OIDC, SCIM, and MFA implementations
- Proficiency in at least one scripting language (Python, Bash, or PowerShell) and experience working with REST APIs
- Experience administering Google Workspace and an MDM platform (e.g. Kandji or Jamf)
- Track record of designing and delivering automation that measurably reduced manual IT work
- Working knowledge of security and compliance frameworks such as SOC 2
- Clear written and verbal communication, including the ability to document systems for both technical and non-technical audiences
NICE TO HAVE
- Okta certifications (Certified Professional, Administrator, or Consultant)
- Experience managing identity or SaaS configuration as code (e.g. Terraform)
- Experience with AWS IAM or cloud identity
- Experience at a high-growth startup
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: New York, New York; San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Truly unique opportunity to shape and scale self-optimizing paid marketing systems for Growth. This role exists to turn our performance marketing experimentation program from a prototype into the operating system. The opportunity calls for deep paid-growth expertise and a strong grasp of how channel mechanics, audiences, creative, measurement, experimentation, and automation fit together. You’ll set the strategy and operating model, and guide the agentic infrastructure that brings it to life. You’ll partner with BizOps, Strat Fin, Growth, Ecosystems, and Marketing across Meta, LinkedIn, Google, and ChatGPT, interpreting always-on geo, cohort, creative, and spend signals in context.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- By day 90:
- Map how geo, audience, creative, spend, measurement, experimentation, and platform constraints interact; establish an operating model that turns those signals into hypotheses, tests, and clear kill/scale decisions, with agents supporting execution.
- Build a deep understanding of onboarding and activation, and how paid acquisition connects to downstream user quality; partner with Growth PM and Ecosystems PM on meaningful improvements.
- Establish how AI and agents can strengthen the end-to-end decision system—from analysis and hypothesis generation to creative and audience development, experiment QA, and reusable workflows—improving decision quality, not only execution speed.
- By the end of year one:
- Graduate the program from managing the experimental budget to managing the majority of paid spend, while maintaining efficiency and Notion’s quality bar for ad creative.
- Establish stronger measurement and a clear, connected view of which experiments move which metrics, why they work, and how results vary by user cohort; use that understanding to shape more personalized experiences.
- Turn the system into a repeatable model for Demand Generation, raising the standard for experimentation, measurement, and agentic marketing infrastructure across the organization.
SKILLS YOU'LL NEED TO BRING:
- Strong systems fluency across APIs, automation pipelines, and agentic systems. You can see how platform integrations, data, measurement, workflows, and constraints fit together; shape sound architecture and tradeoffs; and partner credibly with technical teams to make the system reliable.
- Deep paid-growth subject matter expertise across platforms such as Meta, LinkedIn, and Google. You understand how channel mechanics, budgets, audiences, creative, and performance interact, and can connect those dynamics to real marketing outcomes.
- Expert measurement and performance-analysis judgment: you can interpret geo, cohort, creative, and spend signals in context, identify meaningful patterns, understand what is driving them, and make clear kill/scale decisions.
- Strong product and systems judgment across technical and marketing domains, with the ability to connect the parts into a coherent strategy and translate an ambiguous frontier into a system with a high quality bar.
- High-agency cross-functional ownership: you can work across BizOps, Strat Fin, Growth, Ecosystems, and Marketing to align decisions and deliver the full loop from strategy through operating model and infrastructure to outcomes.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $191,000 - $225,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Dallas, TX
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
The Senior Project Manager, Mechanical sits on Galaxy's pre-construction team and provides mechanical engineering support across the data center portfolio, primarily focused on early equipment selection & procurement, site design, and construction planning.
As an early member of Galaxy's growing pre-construction team, you will own the mechanical and plumbing side of construction budget, design input, and equipment planning across Galaxy's multi-site AI/HPC data center portfolio. You will run owner-furnished, contractor-installed (OFCI) equipment packages from demand forecast through RFP, bid leveling, award recommendation, and purchase order, then manage submittals, production, expediting, and factory and first-of-kind witness testing through delivery to site.
This position partners closely with Procurement, Finance, Legal, Construction, Operations, design teams, commissioning agents, and OEMs, and you will lead vendor research and new-technology evaluation so each campus is faster, more standardized, and more cost-effective to deliver than the last. Responsibilities below are listed in priority order.
What You’ll Do:
You own mechanical and plumbing OFCI packages from demand forecast through RFP, bid leveling, award recommendation, purchase order, and delivery to site, and you support changes after award.
You provide mechanical and plumbing equipment, technical, and budget input to Galaxy's integrated construction estimates, schedules, and design process.
Once equipment arrives on site, Galaxy's Construction team owns receiving, storage, installation by our general contractors and trade partners, startup, and commissioning. You remain the technical and commercial resource for the terms you negotiated.
Finance owns billing, payment, and collections. You provide the committed cost, forecast, and payment-milestone data that supports them.
1. OFCI Sourcing, Bid Leveling, and Award
Build and maintain rolling mechanical and plumbing OFCI demand forecasts by site and phase, aligned to the portfolio schedule.
Recommend manufacturing slot reservations, capacity agreements, and framework agreements with OEMs in partnership with Procurement.
Develop technical scopes and RFP packages, and run technical and commercial bid leveling using standardized templates.
Prepare written award recommendations that weigh cost, lead time, total cost of ownership, technical compliance, supplier risk, and dual-sourcing.
Own purchase order issuance for awarded mechanical and plumbing packages in coordination with Procurement.
Partner with Procurement and Legal on key commercial terms, including warranty start and duration, delayed-start or extended warranty options, storage and maintenance obligations, vendor startup and commissioning support, spare parts, delivery terms, title and risk of loss, liquidated damages, and turnover documentation.
Support post-award change management by evaluating scope, cost, and schedule impacts and maintaining the change log through delivery.
2. Technical Input, Specifications, and Budget
Provide mechanical and plumbing technical and budget input during planning and design for HVAC and plumbing systems, heat rejection, liquid cooling (FWS/TCS and CDUs), fire protection, BMS and mechanical controls, water treatment, and generator fuel systems.
Translate tenant requirements and Engineer of Record (EOR) design intent into vendor-neutral OFCI equipment specifications, and maintain Galaxy's mechanical equipment standards.
Provide equipment cost, lead-time, and escalation inputs to the estimates, budgets, and forecasts used by construction and Finance.
Where liquid cooling equipment is tenant-furnished, define and document the facility/tenant demarcation, interface requirements, and acceptance criteria. Where it is Galaxy-furnished, manage it like all other OFCI equipment.
Incorporate Operations feedback on maintainability, spares, and lifecycle cost into specifications and award recommendations.
3. Submittals, Production Tracking, and Expediting
Coordinate submittal and shop drawing review with the EOR and Galaxy engineering, and track approvals against release-for-production dates.
Own the mechanical and plumbing OFCI master tracker covering purchase order, submittal, production slot, factory testing, shipment, and required-on-site (ROS) dates.
Verify production progress directly with OEMs, escalate slips early, and present recovery options.
Coordinate shipping and logistics and confirm delivery windows with Construction.
4. Factory Witness Testing, First-of-Kind, and Quality
Define and lead factory witness testing (FWT/FAT) and first-of-kind and first-article testing (Commissioning Level 1) for chillers, dry coolers, CDUs, CRAHs and fan walls, air handlers, pumps and skids, and modular plants.
Align test scope and acceptance criteria with the commissioning agent and Galaxy's Construction and Commissioning teams.
Document results, track nonconformances to closure, and approve units for shipment within delegated authority.
5. Vendor Research and New Technology
Engage OEM product roadmaps, evaluate and qualify new products and suppliers, including modular and prefabricated mechanical plants and liquid cooling equipment, and run pilots and first-of-kind tests.
Recommend standard product families and approved alternates that enable dual-sourcing and faster, repeatable campus delivery.
Track regulatory and market drivers, such as low-GWP refrigerant transitions, tariffs, and lead-time shifts, and assess their impact on specifications and budgets.
6. Cross-Department Coordination, Turnover, and Process Building
Serve as the mechanical and plumbing OFCI point of contact for Procurement, Finance, Legal, Construction, Operations, design teams, commissioning agents, and tenant technical teams.
Provide Finance with committed cost, forecast, and payment-milestone data for OFCI purchase orders.
Deliver a complete turnover package to Construction with each delivery, including a commercial terms summary, warranty terms and start conditions, OEM storage and maintenance requirements, factory test reports, serial numbers, approved submittals, O&M manuals, spare parts lists, and vendor startup contacts.
Build the team's foundational tools and processes, including the OFCI tracker, bid leveling templates, factory test protocols, vendor qualification criteria, and a commercial terms checklist, and capture lessons learned across sites.
What We’re Looking For:
Bachelor's degree in Mechanical Engineering or a closely related technical discipline, or equivalent experience.
8-10 years of experience in mechanical equipment engineering, procurement engineering, MEP construction, OEM application or project engineering, or owner-side capital delivery, with at least 5 years supporting data centers or other mission-critical facilities.
Hands-on experience running RFPs and technical and commercial bid leveling for mission-critical mechanical systems, including cooling plants, air handling systems, pumps, heat rejection equipment, piping, valves, controls, and redundancy configurations.
Experience coordinating equipment submittals with an Engineer of Record, cross disciplinary design teams, and managing production tracking, expediting, and factory witness testing expectations.
Working knowledge of equipment commercial terms, including warranty, storage, startup, liquidated damages, and title and risk of loss, and how they affect construction and operations.
Demonstrated ability to manage multiple concurrent equipment packages across multiple sites and schedules.
Advanced Excel skills, with experience building trackers, bid leveling models, and cost forecasts.
Experience reviewing mechanical drawings, equipment submittals, sequence-of-operations documents, commissioning scripts, test reports, O&M manuals, and maintenance documentation.
Strong communication skills with the ability to explain technical issues clearly to site operations, leadership, vendors, design teams, construction teams, and commissioning partners.
Bonus Points:
10+ years of experience, including multi-site hyperscale, AI/HPC, or wholesale colocation programs that use an OFCI delivery model.
Professional Engineer license or Engineer-in-Training certification.
Liquid cooling experience, including CDUs, FWS/TCS design, fluid quality, wetted materials, and leak detection, and familiarity with ASHRAE TC 9.9 and OCP liquid cooling guidance.
Experience at a chiller, heat rejection system, CRAH/fan wall, or CDU manufacturer.
Experience with modular or prefabricated mechanical plants and first-of-kind product qualification.
Experience with Procore or Autodesk Construction Cloud, Bluebeam, Primavera P6 or Microsoft Project, Smartsheet or Power BI, and ERP or procurement systems.
PMP, CSCP, or an equivalent project management or supply chain industry recognized credential.
Experience building processes, templates, and tools as an early member of a new team.
Key Competencies:
Mechanical and heat rejection equipment: air- and water-cooled chillers, dry and adiabatic coolers, cooling towers, heat exchangers, CRAHs and fan walls, air handlers, in-row/above rack/rear-door heat exchangers, pumps and VFDs, and hydronic skids.
Liquid cooling: in-row and facility-scale CDUs, FWS/TCS interfaces, filtration, fluid chemistry, and facility/IT demarcation.
Plumbing and water treatment: makeup, domestic, and process water, plus chemical treatment and filtration equipment.
Fire protection: suppression and detection interfaces with mechanical spaces.
BMS and mechanical controls: equipment-integrated controls, points lists, sequences of operation, and integration requirements.
Generator fuel systems: fuel storage, polishing, and transfer, coordinated with Electrical construction.
Regulatory and market awareness: AIM Act low-GWP refrigerant requirements, A2L refrigerant safety implications, and tariff and country-of-origin exposure.
Commercial judgment and the ability to balance cost, schedule, risk, and quality in award decisions.
Ownership mindset and the discipline to build scalable processes for a growing portfolio.
Success Measures:
In your first 90 days:
A mechanical and plumbing OFCI master tracker is live for every active site and phase.
A standard bid leveling template and award recommendation format are adopted.
Version 1 factory test protocols for chillers, CDUs, and CRAHs/fan walls are agreed with Construction and the commissioning agent.
An OFCI commercial terms checklist is adopted with Procurement and Legal.
Vendor qualification criteria and an initial approved vendor and alternate list are in place for major mechanical categories.
By the end of your first year:
All mechanical and plumbing OFCI packages are awarded on or before procurement plan dates.
At least 90% of equipment arrives on time to required-on-site dates.
All first-of-kind units are witness-tested before shipment.
No warranty coverage gaps are caused by storage or startup terms, and every delivery includes a complete turnover package.
At least two major mechanical categories are qualified for dual-sourcing.
Award values land within agreed budget tolerances, with variances documented.
What We Offer:
Competitive base salary and discretionary bonus
Hybrid/Flexible Working Arrangements
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free coaching and counseling sessions through Headspace
Apply now and join us as we grow the economy that runs on code.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: United States, Remote
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Principal TPM - GSO Studio Enablement
United States, Remote
Role Overview
Reporting to the Vice President of GSO and Studio Enablement, the Principal Technical Program Manager (TPM) will serve as a key driver of strategy, execution, and organizational alignment across one of Sony Interactive Entertainment’s most critical technology domains. This role is an individual contributor with significant influence, operating at the intersection of engineering, product, and business stakeholders.
The Principal TPM will shape and advance initiatives across Global Service Operations and Studio IT, ensuring both organizations’ missions. The role requires not only deep technical program management expertise but also organizational design insight, executive-level communication, and the ability to foster alignment across leadership teams, operating companies, and external partners.
This is a high-impact role for a seasoned technical program leader who thrives in complexity, navigates ambiguity, and builds trust at all levels of the organization.
Key Responsibilities
Strategic Program Leadership
Translate GSO and Studio Enablement’s long-term strategy into clear execution roadmaps, working across engineering, product, and operations teams to drive delivery of mission-critical initiatives.
Anticipate and surface cross-organizational dependencies, risks, and trade-offs, guiding leadership decision-making with data, insight, and scenario planning.
Cross-Organizational Influence & Stakeholder Engagement
Partner closely with leaders across SIE engineering, product management, design, and operations to align priorities and unlock execution velocity.
Represent GSO and Studio Enablement in enterprise forums, ensuring that operations and studio IT capabilities are positioned effectively across Sony’s ecosystem.
Build trusted relationships with external stakeholders (partners, vendors, strategic alliances) to accelerate adoption of Studio IT capabilities and extend GSO value.
Execution Excellence & Governance
Drive program governance for our highest-priority initiatives, ensuring effective rhythm-of-business, transparent reporting, and predictable execution.
Define success metrics and KPIs for our programs, producing data-driven insights that inform leadership decisions and drive accountability.
Establish operating frameworks that simplify decision-making and improve organizational agility across multiple stakeholders.
Organizational Design & Enablement
Serve as a thought partner to team leadership, helping design and refine organizational structures, roles, and processes that enable sustainable growth.
Curate leadership offsites, reviews, and cross-functional planning forums that sharpen objectives and unify execution.
Champion modern engineering and program management practices (Agile, SAFe, Lean Portfolio Management) that enhance collaboration, delivery predictability, and organizational health.
Executive Communication & Storytelling
Craft clear, compelling communications (strategy narratives, board/executive briefings, external partner messaging) that connect our technical vision to business outcomes.
Elevate GSO and Studio Enablement’s voice across Sony and the industry by supporting leadership with thought leadership, positioning, and strategic storytelling.
Ensure visibility and alignment by producing high-quality reports, presentations, and narratives for executives across Sony’s operating companies.
Qualifications
Experience & Expertise
10+ years of experience in technical program management, portfolio management, or related roles in large-scale software environments.
Proven track record of leading high-impact programs across global, matrixed organizations and aligning technical execution to business strategy.
Experience working with shared IT platforms and services across larger organizations, including modernization and standardization efforts.
Working knowledge of cloud platforms, networking, distributed systems, and infrastructure operations.
Experience using automation, telemetry, and emerging AI capabilities to reduce manual work and improve support outcomes.
Experience with CI/CD, engineering tooling, platform services, and improving developer workflows.
Experience helping teams move from reactive support toward more proactive, repeatable, and automated operations.
Demonstrated ability to influence without direct authority, with a history of driving alignment across senior executives and distributed teams.
Leadership & Communication
Exceptional written, verbal, and visual communication skills; adept at tailoring messages for executive and technical audiences alike.
Experience guiding executive stakeholders through organizational change, re-org planning, and enterprise-scale transformation.
Ability to act as a trusted partner to senior leaders, balancing strategic insight with operational rigor.
Preferred
Experience supporting production systems, incident response, reliability, monitoring, and operational improvement.
Experience supporting studio technology, developer environments, build workflows, source control, and day-to-day production needs.
MBA or advanced degree preferred, but not required.
Certifications in Agile, SAFe, or PMP are a plus.
Success Profile
The ideal candidate will:
Operate as a strategic integrator—connecting vision to execution across multiple organizations.
Be a catalyst for alignment—building clarity and trust across executive teams and external partners.
Demonstrate chief-of-staff-like influence—shaping organizational design, communication, and leadership effectiveness while remaining grounded in technical program management excellence.
Thrive in a global, fast-paced, and ambiguous environment, always bringing a collaborative, outcome-driven mindset.
#LI-KS1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click
here
to learn more.
This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.
$236,300
—
$354,500 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Europe; France; United Kingdom; Spain; Germany; The Netherlands
Workplace: Remote
The Learning Team at ClickHouse is growing fast as more and more users discover the power of ClickHouse and its diverse use cases. As part of that growth, we want to ensure our hands-on training experience is best in class.
We are looking for someone to accelerate the way we build technical content and to bring AI-powered tools and agents directly into the learning experience for our students. You will own the infrastructure that powers releases, certification exams, hands-on courses, and learning environments. You will also lead GenAI initiatives to create content more effectively and to build a broader AI-powered user experience.
A TYPICAL DAY AS A CLICKHOUSE TECHNICAL CURRICULUM DEVELOPER, PLATFORM:
- Manage the infrastructure that supports our Content as Code
- New content PRs are thoroughly tested and easy to preview
- Merged PRs are automatically released
- Courses are periodically checked to ensure they are working properly
- Courses are easily updated with new features
- Lead the Learning team’s adoption of AI and GenAI:
- build tools, prompts, and workflows to go from topic to course faster
- Design and build AI-powered agents and tools for students
- Evaluate new AI/GenAI capabilities and models as they emerge
- Write and maintain provisioning and grading scripts for hands-on certification exams
- Debugging issues that affect learners, instructors, and exam candidates
- Building and running observability for everything learning: usage, failures, catalog health, dashboards, and alerts
- Building and running analytics for user activity across all learning tools
- Design and maintain hands-on lab environments across all training formats
REQUIREMENTS:
- 5+ years of experience with technical curriculum development on databases and/or distributed systems
- 3+ years of experience in a technical education infrastructure or DevOps role (e.g. building and operating lab or sandbox environments)
- Experience with machine learning applications and/or GenAI focused on content generation, developer tooling, and AI agents
- 3+ years of experience building certification infrastructure including grading scripts for hands-on assessments
- Strong scripting and automation skills, including experience with infrastructure as code, CI/CD pipelines, and GitHub
- A self-motivated attitude that provides you with the desire and determination to complete projects in a fast-paced startup environment
- Ability to learn new technologies quickly and effectively
- Excellent communication skills, including the ability to write clear runbooks and technical documentation
- You have a high level of responsibility, ownership, and accountability
BONUS POINTS:
- Experience with SQL
- Experience with ClickHouse database
- Experience with one or more Cloud Service Providers such as AWS, GCP, or Azure
- Ability to work cross-functionally amongst engineering, support, product, and development teams
- Technical degree (e.g., Computer Science or related field)
YOU'LL LOVE THIS ROLE IF:
- You thrive working at the intersection of engineering, AI, and education, building systems that directly impact how people learn
- You are self-driven, curious, and eager to continuously learn and grow
- You possess a mindset of teamwork, global engagement, empathy, and a drive for solving challenging problems
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
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