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Location: New York, New York, United States About Wheely Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts. We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you. About The Role As part of the Quality team in New York, reporting directly to the General Manager, you will be responsible for assessing the quality of the services provided by Wheely Chauffeurs across NYC. A successful candidate will act as a Mystery Shopper, taking ownership of service quality and ensuring that every journey consistently delivers an exceptional, luxury experience that exceeds customer expectations. Responsibilities Assess chauffeurs against Wheely Standards through regular mystery shops across New York City. Deliver constructive, on-the-spot coaching to chauffeurs, fostering a culture of continuous improvement and accountability. Uphold Wheely's high standards of customer experience by ensuring every chauffeur interaction consistently meets our expectations. Act decisively and follow established protocols when addressing service quality issues, including blocking chauffeurs who fail a quality assessment where necessary. Use the QC tool to provide detailed, accurate and consistent documentation following each inspection. Identify recurring issues and contribute insights to continuously improve Wheely Standards, training and service delivery based on observations and feedback gathered during inspections. Oversee operations at key locations, including airports, train stations and major events. This may involve advising on the ideal passenger experience, selecting appropriate in-app pick-up and drop-off points, and coordinating on-site security where applicable. Requirements You are someone who takes personal pride in high standards and believes luxury is delivered through consistency, discipline and attention to detail . 2+ years of experience in a customer-facing luxury environment, such as five-star hospitality, premium or private aviation, luxury services or high-end retail. Experience working in environments where service quality is measured, audited and non-negotiable. Proven ability to coach, influence and challenge others while maintaining trust and credibility. Excellent attention to detail, with the confidence to identify shortcomings and take action when standards are not met. Passion for luxury vehicles and knowledge of their specifications is a plus. Experience driving in New York City is a plus. Flexibility to work from the office and conduct mystery shops across New York City, including evenings and weekends when required. What We Offer Base salary of $65,000–$85,000 per year, plus equity in a high-growth startup. Comprehensive benefits package, including health coverage and other benefits designed to support your wellbeing. Monthly credit for journeys with Wheely, allowing you to experience our service as a passenger and stay closely connected to the product. Professional development support, including subsidies for relevant training and learning. Candidates must be authorised to work in the United States without the need for visa sponsorship, now or in the future. All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Austin | Denver | San Francisco | New York About the Role As an FDE, you'll work as a hands-on, consultative build partner to a portfolio of Cloudflare's most strategic customers — companies building complex, ambitious applications on our developer platform. You'll work shoulder-to-shoulder with their engineering teams to shape architecture, prototype alongside them, review code, and unblock the hard technical problems that stand between them and production — so they can build faster and scale further on Cloudflare. This is a one-to-many motion. Rather than embedding full-time with a single account, you'll work in parallel, bringing patterns, reference implementations, lessons learned from across your portfolio to every customer you work with. Customers come to us building on the developer platform, but when we engage we support the full breadth of the Cloudflare platform. You operate as a technical force multiplier — helping customers ship, raising the quality of what they build, and surfacing real-world product insights back to Cloudflare's Product and Engineering teams. What you'll do Act as the hands-on technical build partner across a portfolio of strategic customers building on the Cloudflare platform, driving each engagement forward from idea to launch. Shape scalable, resilient architectures on Cloudflare and guide customers on the design decisions that matter — before they become bottlenecks. Hands-on development alongside customer teams to prototype, configure, and build reference implementations that demonstrate the right way to solve a problem on Cloudflare. Review customer code and share the best practices that raise the quality, performance, and security of what they build. Diagnose and resolve hard technical problems across the stack, removing the blockers between customers and a successful launch. Write reference code, samples, and technical guidance that customers can learn from, build on, and reuse. Support the full breadth of the Cloudflare platform when engaged — from Workers, storage (KV, R2, D1), and Durable Objects to AI (Workers AI, AI Gateway, Vectorize), security, networking, and observability. Join Customer Engineering rituals — design reviews, planning sessions, and technical working sessions. Surface real-world edge cases, friction, and product gaps directly to Cloudflare's Product and Engineering teams to shape the product roadmap. Establish and maintain trusted technical relationships with customer engineers and technical leaders (Staff+ engineers, Directors, and VPs). Identify opportunities to accelerate the adoption of Cloudflare services, unlocking new capabilities across each customer's tech stack. Desirable Skills, Knowledge, and Experience At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply. Proven Engineering Pedigree: 7+ years of professional software engineering experience, including time in a customer-facing engineering role — such as forward deployed, solutions or sales engineering, professional services, or developer relations — where you worked hands-on with external engineering teams. You are a builder at heart, with a track record of delivering production-grade systems, not just advising on them. Languages : You are experienced with modern languages like TypeScript, Rust, and Go. Active Practitioner : You have a "ship-first" mentality and maintain a high velocity, staying current with modern frameworks, languages, and deployment patterns. Full-Stack Architectural Depth : Broad technical fluency across the entire stack — from frontend performance and backend logic to data/storage and distributed infrastructure. Production Maturity : You've owned mission-critical services with real-world users. You understand production rigor, the urgency of incident response, and the architectural discipline required to run highly available systems. AI-Native Development: You have integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into your daily development cycle to accelerate prototyping and delivery. Systems Design & Strategic Thinking: Ability to decompose complex business requirements into scalable, resilient technical architectures. You can visualize the "big picture" without losing sight of the implementation details. Cloud Ecosystem Fluency: Deep experience with at least one major cloud provider (AWS, GCP, or Azure), including an understanding of serverless, networking, and security primitives. High Agency & Navigating Ambiguity: You are a self-starter who thrives in "zero-to-one" environments. You don't wait for a ticket; you identify the problem and own the solution from end-to-end. Executive Presence: Comfortable engaging in high-stakes technical and strategic discussions with VP-level stakeholders, with the ability to translate complex engineering trade-offs into business impact. Bonus Points Direct experience building on Cloudflare Workers, or the broader Cloudflare Developer Platform. A visible public profile, including open-source contributions, technical blogging, or speaking engagements at industry conferences. Compensation Compensation may be adjusted depending on work location. For Bay Area based hires: Estimated annual salary of $244,000 - $290,000 For New York based hires: Estimated annual salary of $234,000 - $280,000 For Colorado based hires: Estimated annual salary of $212,000 - $255,000 Commissions: This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity This role is eligible to participate in Cloudflare’s equity plan. Applications will be accepted until January 15th, 2027. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: New York, New York, United States About Wheely Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts. We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you. About The Role Wheely is seeking a motivated and detail-oriented Operations Associate to join our team in New York City , focusing on Chauffeur Acquisition . In this role, you will own the end-to-end acquisition funnel, from the initial chauffeur sign-up to their first journey with Wheely. Additionally, you will collaborate with cross-functional teams to enhance the overall chauffeur experience and act as a representative and spokesperson for Wheely, fostering positive relationships within our chauffeur community. Responsibilities Manage the entire acquisition process from chauffeur sign-up to their first journey Source and qualify chauffeur leads, building a robust acquisition pipeline Convert qualified leads through calls, emails, and in-person meetings Collaborate with cross-functional teams to continuously improve the overall chauffeur experience Act as a representative and spokesperson for Wheely, fostering positive relationships with our chauffeur community Requirements Experience in an operational and customer-facing role, preferably within a fast-paced environment Strong problem-solving skills with a proven track record of delivering creative solutions Ability to prioritize multiple tasks effectively in a dynamic work environment Excellent analytical skills to assess and improve chauffeur acquisition metrics Exceptional communication skills with a focus on clarity, structure, and ownership Availability to work at the New York Wheely Academy five days a week What We Offer Base salary of $65k-75k per year, plus equity in a high-growth scale-up. Comprehensive benefits package, including health coverage and other benefits designed to support your wellbeing. Monthly credit for journeys with Wheely, allowing you to experience our service as a passenger and stay closely connected to the product Professional development support, including subsidies for relevant training and learning. Candidates must be authorised to work in the United States without the need for visa sponsorship, now or in the future. All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice

Location: Aberdeen, United Kingdom We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role & Responsibilities The Logistics & Inventory Focal Point serves as the central coordinator for all inventory control and logistics operations, ensuring accurate stock management, efficient movement of goods, compliance with procedures, and timely support to business needs. The role bridges warehouse operations, procurement, and supply chain functions, acting as the main point of contact for related issues. Responsibilities will include: Maintain accurate and up-to-date inventory records in the NAV systems. Conduct regular stock counts, cycle counts, and reconcile variances. Monitor stock levels and trigger replenishment in alignment with demand forecasts. Track material shelf life, batch/lot control, and product expiry management. Focal Point for issuing JCA’s the operations team during busy periods Provide support and take on work scopes when required Focal Point for business lines on shipping issues and upcoming work scopes Ensure compliance with shipping, handling, and documentation requirements. Prepare periodic reports on stock status, slow-moving items, and logistics KPIs. Analyse trends to identify areas for cost savings and process improvement. Act as the focal point for all logistics and inventory-related queries. The Requirements Experience in inventory management, logistics coordination, or warehouse operations Proficiency in ERP/WMS systems (Microsoft Dynamics) Strong knowledge of inventory control, cycle counting, etc.) Understanding of transport management Strong organizational and multitasking abilities. Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities. Company benefits Generous holiday entitlement Pension scheme Private health cover Various staff discount schemes Employee referral scheme

Location: United States Driving the next generation of wealth. Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors. But technology alone doesn’t drive progress. People do. We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics. What makes Nexo different? We shape industry trends. We rethink how wealth works and build solutions that reflect that belief. That requires a certain kind of person. You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring analytical depth, sound judgment, and resilience - but also curiosity and the drive to keep improving. This is an environment for people who want to lead, create, and elevate what already exists. If building what’s next excites you, you’ll feel at home at Nexo. Official website: nexo.com Your role: Advise on registered investment adviser (RIA) matters and on US securities and derivatives regulation. Draft, negotiate, and manage commercial agreements with banks, payment providers, investment firms, vendors, and other regulated partners, including service-level agreements and general terms and conditions. Support negotiations with financial partners from term sheet to signed agreement. Support US licensing and registration initiatives together with the US legal team and external US counsel, and advise how regulatory changes affect our plans. Review US-facing marketing and product materials for regulatory compliance. Be a go-to legal partner for Compliance, Business, and Product teams, so legal and regulatory requirements are considered early. Support the legal setup of new products and programs as they arise. Turn recurring questions into templates, playbooks, and self-service guidance, including AI-assisted workflows. Work closely with colleagues across the legal team and share coverage when they are away. Handle ad-hoc legal queries from across Nexo. Report to the Head of Legal and work with regional counsels, external counsel, and regulators. Share knowledge with colleagues and, over time, help develop junior team members. What makes you stand out: Juris Doctor (JD) from an accredited US law school and a strong academic record. Active admission to a US state bar, in good standing. 5+ years of in-house experience at a US-regulated financial institution (e.g., bank, payments company, fintech, investment adviser, or broker-dealer), or equivalent experience. Background with SEC and CFTC rules and regulations. Experience with RIA-related matters. Experience in contract negotiation and US licensing or registration matters. Crypto and blockchain experience is a plus, not a requirement. We’ll help you build it. Ability to turn regulatory risk into practical, business-friendly solutions. Strong drafting and negotiation skills, and excellent written and spoken English. A hands-on mindset: comfortable drafting, negotiating, advising, and getting things done without a large support team. Comfortable using AI tools to speed up drafting, research, and contract review. Ability to work independently on complex, cross-jurisdictional projects in a fast-paced environment, and as a team player who shares knowledge so no single person is a bottleneck. Strong analytical, prioritization, and multi-tasking skills, with attention to detail. Curiosity about payments, banking, FinTech, RegTech, and digital assets. Nexo benefits: Competitive and rewarding compensation package. Annual performance-based bonuses. Comprehensive Learning Hub for continuous growth. Remote work. A dynamic and inspiring environment with cutting-edge projects. Career development opportunities in a global leader driving the next generation of wealth.

Location: London, United Kingdom Workplace: fully At FutureLearn, part of Global University Systems (GUS), we’re passionate about the power of lifelong learning. We help learners from all over the world progress in their careers – and invest in their futures. We truly believe that up-skilling is a worthy investment, and we hope to empower our learners to take control of their careers through personalised learning pathways – giving them progress at their fingertips. Partnering with 260+ world-class educational partners, including prestigious universities, global brands and industry partners, we offer our 20 million-strong learner community the opportunity to discover and access flexible, high-quality online courses and degrees. We’re not here just to teach new skills (although we do that well), we want to help transform lives. FutureLearn is looking to build our teams with people who share our passion for lifelong learning, career empowerment and education for all. If that sounds like you, get in touch. You could help us achieve our biggest goal yet – becoming the world’s best AI-powered, career-based learning platform and OPM. What’s the opportunity? The Admissions Officer is responsible for the accurate and timely processing and assessment of student applications, ensuring that applicants meet the relevant academic, admissions and eligibility requirements before an admissions decision is made. The role will primarily support postgraduate admissions, including the assessment of UK and international applications, verification of academic and supporting documentation, assessment of fee status where applicable, and accurate maintenance of student records. This is an administrative and decision-making role within a fast-paced Higher Education environment, where strong attention to detail, sound judgement, regulatory awareness and effective collaboration are essential. You will be expected to apply established institutional policies and admissions criteria consistently, identify discrepancies or potential issues, and escalate complex or exceptional cases appropriately. Responsibilities include but are not limited to Reporting regularly to the Admissions Manager and providing clear updates on delegated tasks, workload and application volumes. Processing and assessing postgraduate applications in line with institutional admissions policies, programme entry requirements and agreed procedures. Reviewing academic qualifications, professional experience and supporting documentation to determine whether applicants meet the relevant admission criteria. Assessing applications from both UK and international applicants, including reviewing overseas qualifications and relevant supporting evidence. Checking applications for completeness, accuracy and consistency, identifying discrepancies, missing information or potential concerns and taking appropriate action. Making admissions decisions within delegated authority and established guidelines, including issuing appropriate offers or escalating cases requiring further consideration. Applying academic, English-language and other programme-specific entry requirements consistently. Verifying and authenticating official academic and identity documentation in accordance with established procedures. Assessing UK fee status where required and applying the relevant Home/Overseas fee-status criteria and institutional procedures. Maintaining up-to-date knowledge of Higher Education fee assessment regulations in England, including relevant UKCISA guidance and applicable government regulations. Ensuring that all application and student information is recorded accurately and promptly within the relevant Student Records System, CRM and/or admissions platforms. Maintaining accurate electronic student records and ensuring that appropriate supporting documentation is retained in accordance with institutional policies and GDPR requirements. Managing a caseload of applications effectively, prioritising work according to deadlines, intake dates and business requirements. Identifying recurring issues, process gaps or data-quality problems and escalating these to the Admissions Manager. Collaborating closely with Student Recruitment, Student Support, Awards, Finance, Compliance and other relevant teams to ensure an efficient and consistent admissions process. Maintaining and continuously developing knowledge of admissions policies, programme requirements, institutional procedures and relevant UK Higher Education regulations. Contributing to process improvements designed to increase efficiency, accuracy, compliance and the overall applicant experience. Supporting audits, quality assurance activities and internal reviews of admissions processes where required. Handling confidential applicant and student information appropriately and in accordance with GDPR, data protection and institutional policies. Essential skills, knowledge and experience Demonstrable previous experience in a Higher Education Admissions role, with specific experience of postgraduate admissions. Experience processing applications for UK and international postgraduate students. Good understanding of the UK Higher Education admissions environment and the principles underpinning admissions decision-making. Demonstrable formal training in Higher Education fee assessment in England, such as recognised UKCISA HE fee-assessment training, or equivalent recognised professional training. Practical understanding of Home/Overseas fee-status assessment principles and the ability to apply established fee-assessment guidance accurately. Strong attention to detail and the ability to identify discrepancies, inconsistencies and missing information in applications. Experience working with Student Records Systems, CRM systems, admissions platforms or similar databases. Strong administrative and organisational skills, with the ability to manage a high volume of applications and competing deadlines. Ability to make decisions confidently within established policies and guidelines and to recognise when a case should be escalated. Strong analytical and critical-thinking skills, with the ability to investigate issues and identify appropriate solutions. Excellent written and verbal communication skills in English. Ability to communicate effectively with applicants and colleagues from different cultural and professional backgrounds. Experience working effectively within an international and cross-functional team. Strong IT skills, including Microsoft Office applications. Ability to prioritise workload effectively and meet agreed deadlines. High level of integrity and discretion when handling confidential student and applicant information. Commitment to providing a consistent, fair and professional admissions service. Desirable skills, knowledge and experience Advanced Microsoft Excel skills, including data analysis, filtering, pivot tables and reporting. Experience using Salesforce, Microsoft Dynamics or another CRM/student recruitment platform. Additional language skills would be advantageous. Diversity Statement We value all the great benefits that diversity brings and encourage everyone to bring their whole self to work – We are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion. We can't wait to meet you! #FutureLearnCareers

Location: Paris; London Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ABOUT THE ROLE We are looking for a Product Support & Enablement Lead to lead and develop our existing L1 Product Support team. You will help the team resolve more customer issues without escalating to L2, while improving the tools, training, and workflows that allow support to scale. This is a senior technical and people-management role—not simply a role overseeing today’s queue. You will lead frontline delivery for Product Support (L1) and develop the team’s ability to investigate and resolve increasingly technical requests, including paid self-serve and first-level enterprise issues. You will work closely with L2 and other teams to define clear ownership, identify work Product Support (L1) can safely take on, and build repeatable escalation paths. You will also contribute to operational continuity for the wider Support organization. You will be equally comfortable coaching a team member through a customer issue, investigating an API error, improving a support workflow, and partnering with Engineering or Product to address a recurring problem. KEY RESPONSIBILITIES LEAD FRONTLINE SUPPORT DELIVERY - Lead, coach, and develop a distributed L1 Product Support team, providing regular feedback and supporting technical growth. - Own day-to-day L1 Product Support delivery, including queue prioritization, backlog management, customer communication, and regional handoffs. - Define and maintain clear ownership of L1 Product Support queues and handoffs to L2, including for paid self-serve and first-level enterprise requests. - Monitor service quality, response and resolution times, backlog health, and customer satisfaction; turn insights into practical improvements. - Stay hands-on with complex or sensitive customer issues and model strong technical judgment. INCREASE PRODUCT SUPPORT (L1) TECHNICAL AUTONOMY - Train and coach Product Support (L1) agents to investigate, reproduce, and resolve more technical issues across Mistral products, including Vibe, Studio, and APIs. - Work with L2 to identify issue types that Product Support (L1) can safely take on and define the knowledge, access, and safeguards needed. - Create playbooks, troubleshooting guides, and escalation criteria that help Product Support (L1) agents resolve issues independently and consistently. - Improve L1-to-L2 handoffs so escalations contain customer impact, investigation steps, and relevant evidence. - Track escalation patterns and use them to prioritize training, documentation, and product improvements. SCALE SYSTEMS, WORKFLOWS, AND AUTOMATION - Own improvements to frontline support tooling, routing, workflows, macros, and internal processes. - Own improvements to frontline Product Support (L1) tooling, routing, workflows, macros, and internal processes. - Develop AI-assisted support and automation, including Intercom Fin, to reduce repetitive work while maintaining response quality and appropriate human escalation. - Identify recurring contact drivers and partner with Product, Engineering, and other teams to address them at the source. - Build reporting and operating reviews that make workload, service performance, escalation patterns, and risks visible. - Establish shared processes with specialist Support teams while respecting their ownership of technical delivery. BUILD KNOWLEDGE AND OPERATIONAL CONTINUITY - Develop onboarding materials and technical training that help agents become autonomous. - Work with Documentation and Product teams to keep internal guidance and customer-facing help content accurate and useful. - Share customer insights and support trends with Product, Engineering, and go-to-market teams. - Help coordinate support readiness for new products, features, and processes. - Contribute to operational continuity for the Support organization through team coordination, reporting, and escalation management. WHAT WE’RE LOOKING FOR - Significant experience in customer-facing technical support, product support, or support operations in a fast-moving technology environment. - Senior people-management experience, including leading, coaching, and developing a Support team. - Strong technical judgment and troubleshooting skills, including the ability to investigate product issues, reproduce bugs, and understand API requests and errors. - Experience managing support queues, escalations, service quality, and operational performance. - Experience improving workflows, tooling, or knowledge management. - Ability to use support data to identify bottlenecks and prioritize improvements without losing sight of the customer experience. - Excellent written and verbal communication skills in English, including the ability to explain technical issues clearly to different audiences. - A pragmatic, collaborative approach and comfort working across time zones and functions. NICE TO HAVE - Experience with Intercom, Fin, or comparable support and AI automation tools. - Experience supporting developer tools, APIs, SaaS products, or AI applications. - Familiarity with scripting or lightweight automation. - Experience building onboarding programs, technical training, or support playbooks. - French language skills. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: San Francisco; Remote (United States); London; Belgrade; New York City ABOUT THE ROLE Perplexity is building cybersecurity products where agents do the security work, not just assist with it. Our security team already runs agents on our own environment every day, across finding vulnerabilities, testing our defenses, securing our cloud, and responding to threats. Now we're turning that work into products for customers, and we expect those products to span application security, offensive testing, cloud security, detection and response, and areas we haven't picked yet. We're looking for a hands-on Software Engineer to build these products end to end, from the security logic and agent workflows to the integrations and product surfaces customers use. You'll ship to design partners and enterprise customers quickly, and you'll work directly with the security engineers who do this work internally, so what we build is grounded in real codebases, real environments, and real attackers. RESPONSIBILITIES - Build security products from zero to one across domains such as application security, penetration testing and offensive security, cloud security, and detection and response. - Build agents that do real security work: review code and find vulnerabilities, test applications and infrastructure like an attacker, assess cloud configurations, and investigate threats, then validate findings and recommend or apply fixes. - Build the systems underneath: multi-tenant services, data pipelines, and secure execution environments that run against customer code, cloud accounts, and telemetry. - Build integrations with the tools customers already use: source control and CI/CD, cloud providers, identity providers, security tools, ticketing, and chat. - Ship the product surfaces customers use: APIs, dashboards, onboarding, and workflows that fit how security and engineering teams actually work. - Hold the product to the same standard we hold ourselves: strong tenant isolation, least privilege, safe handling of customer secrets and data, and tight controls on any agent that acts in a customer environment. - Define how we measure quality (finding accuracy, false positive rate, exploitability, time to fix, cost) and use it to drive improvements. - Work directly with design partners and customers, and help decide which security problems we should build products for next. QUALIFICATIONS - 4+ years of experience as a software engineer building production systems, with meaningful time spent on security products, security data platforms, or security engineering with heavy software development. - Proficiency in at least one major programming language (such as Python, Go, TypeScript, or Rust) and experience owning production services end to end. - Hands-on depth in at least one security domain, such as application security, penetration testing or offensive security, cloud security, or detection and response, and curiosity to work across the others. - Experience integrating with security- or developer-relevant systems such as source control, CI/CD, cloud provider APIs, identity providers, scanners, or SIEMs. - Familiarity with cloud infrastructure (AWS preferred) and building secure, multi-tenant SaaS. - Comfortable working directly with customers and shipping pragmatic improvements quickly in an ambiguous, early-stage product area. - Bonus: experience building LLM-powered agents, evaluation frameworks, or tool-using automation for security or other high-stakes domains. - Bonus: experience at a security product company (AppSec, pentesting, cloud security, detection and response) or on an internal security platform at scale.

Location: San Francisco; Remote (United States); London; Belgrade; New York City ABOUT THE ROLE Perplexity is building cybersecurity products where agents do the security work, not just assist with it. Our security team already runs agents on our own environment every day, across finding vulnerabilities, testing our defenses, securing our cloud, and responding to threats. Now we're turning that work into products for customers, and we expect those products to span application security, offensive testing, cloud security, detection and response, and areas we haven't picked yet. We're looking for a hands-on Software Engineer to build these products end to end, from the security logic and agent workflows to the integrations and product surfaces customers use. You'll ship to design partners and enterprise customers quickly, and you'll work directly with the security engineers who do this work internally, so what we build is grounded in real codebases, real environments, and real attackers. RESPONSIBILITIES - Build security products from zero to one across domains such as application security, penetration testing and offensive security, cloud security, and detection and response. - Build agents that do real security work: review code and find vulnerabilities, test applications and infrastructure like an attacker, assess cloud configurations, and investigate threats, then validate findings and recommend or apply fixes. - Build the systems underneath: multi-tenant services, data pipelines, and secure execution environments that run against customer code, cloud accounts, and telemetry. - Build integrations with the tools customers already use: source control and CI/CD, cloud providers, identity providers, security tools, ticketing, and chat. - Ship the product surfaces customers use: APIs, dashboards, onboarding, and workflows that fit how security and engineering teams actually work. - Hold the product to the same standard we hold ourselves: strong tenant isolation, least privilege, safe handling of customer secrets and data, and tight controls on any agent that acts in a customer environment. - Define how we measure quality (finding accuracy, false positive rate, exploitability, time to fix, cost) and use it to drive improvements. - Work directly with design partners and customers, and help decide which security problems we should build products for next. QUALIFICATIONS - 4+ years of experience as a software engineer building production systems, with meaningful time spent on security products, security data platforms, or security engineering with heavy software development. - Proficiency in at least one major programming language (such as Python, Go, TypeScript, or Rust) and experience owning production services end to end. - Hands-on depth in at least one security domain, such as application security, penetration testing or offensive security, cloud security, or detection and response, and curiosity to work across the others. - Experience integrating with security- or developer-relevant systems such as source control, CI/CD, cloud provider APIs, identity providers, scanners, or SIEMs. - Familiarity with cloud infrastructure (AWS preferred) and building secure, multi-tenant SaaS. - Comfortable working directly with customers and shipping pragmatic improvements quickly in an ambiguous, early-stage product area. - Bonus: experience building LLM-powered agents, evaluation frameworks, or tool-using automation for security or other high-stakes domains. - Bonus: experience at a security product company (AppSec, pentesting, cloud security, detection and response) or on an internal security platform at scale.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: London What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices.  Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services,  Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least three of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Washington, D.C. About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. Job Title: Sr. Federal Consulting Engineer (TS/SCI and FS Poly required) Role Overview: Working with our customer’s engineering teams, you’ll lead and contribute to all phases of the Neo4j implementation within their projects. Act as the Technical Subject Matter expert for short to long-term consulting engagements where you’ll write code, provide expert advice and guidance, train and educate, and help prepare deployments for production rollout. Develop solution architectures that address the technical requirements of our customer’s projects. Design and build prototype solutions that demonstrate required functionality with Neo4j. Help prepare solution proposals for our customer’s engineering and management teams that help address the overall project goals.  You will be responsible for driving out technical requirements, data modeling, coding and testing (eg, data ingestion), and data visualizations. Job Responsibilities: Working with our customer’s engineering teams, you’ll lead and contribute to all phases of the Neo4j implementation within their projects. Act as the Technical Subject Matter expert for short to long-term consulting engagements where you’ll write code, provide expert advice and guidance, train and educate, and help prepare deployments for production rollout. Develop solution architectures that address the technical requirements of our customer’s projects Design and build prototype solutions that demonstrate required functionality with Neo4j Help prepare solution proposals for our customer’s engineering and management teams that help address the overall project goals. Job Requirements: Location : MD/VA/D.C. Active TS/SCI and Full-Scope Polygraph Extensive experience with database technologies and data modeling concepts, preferably with one of the leading Big Data Database/Analytics Vendors 5-10+ years of experience designing and developing enterprise-class applications Experience with complex data analysis, data migrations, and system integration, strong object- oriented programming skills Experience working in an Agile environment Experience with access management and data security Previous experience with complex, customer-facing projects. Demonstrated ability to work independently or within a team environment Experience with source control software such as Perforce, SVN, Git, etc. Ability to engage and interact with engineers in an advisory role Comfortable and quick with learning new technologies and development languages as needed Passionate about solving technical problems Capable of educating and training small groups Great listening skills and attention to detail Bachelor Degree required Ability to work independently, self-directed and remotely in a cross-functional organization Able to travel >50% of the time Nice to Haves: Experience working in a consultative capacity in a Professional Services Organization Multiple years of Graph DB related experience i.e. Neo4j, OrientDB, TitanDB, or similar Knowledgeable in J2EE (Java EE), JavaScript, Docker, Spring, Kubernetes Hands-on development experience using Java/J2EE, Middleware, Design Patterns, JUnit, and database technologies Experience with Cloud technologies and environments (AWS, Azure) Experience in Visualization Tools/Frameworks (D3, Sigma.js, Linkurious, Sawyer) Experience with web application development (React/Angular) Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific , BT Group , Caterpillar , Cisco , Comcast , Department for Education UK , eBay , NBC News , Novo Nordisk , Worldline , and others . Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. Countless industry awards . Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at www.neo4j.com . ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.

Location: Singapore - Remote; Spain - Remote; United Kingdom - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As a Senior Renewal Manager, Enterprise at Chainguard, you will play a crucial role in ensuring the retention and long-term success of our largest and most strategic customers. You will own the renewal process for a defined book of high-value accounts, managing complex, multi-year, multi-product renewals from early planning through close while delivering a thoughtful, value-driven customer experience. This role sits at the intersection of Customer Success, Sales, and Ops. You will partner closely with Account Executives and Customer Success Managers on every account: you own the renewal, CSMs own adoption and outcomes, and AEs lead expansion. Your work ensures renewal conversations start early, are grounded in the value customers have realized, and support Chainguard’s broader revenue and retention goals. You will act as a trusted partner to customers, guiding renewal conversations with procurement, security leaders, and executives with clarity, empathy, and confidence. Strong business acumen, comfort with complex negotiation, and cross-functional leadership are essential, as each renewal carries significant revenue and requires coordination across many stakeholders. What you’ll do: Renewal Management: Own the end-to-end renewal process for a portfolio of enterprise customers, starting renewal planning 120+ days out and driving on-time renewals through account strategy, stakeholder engagement, and negotiation. Value & Business Case: Partner with CSMs to build renewal business cases grounded in adoption, CVE reduction, and engineering time saved, and present them to economic buyers and executives. Commercial Execution: Structure and negotiate multi-year terms, ramps, co-terms, and pricing changes, and coordinate with Finance, Legal, customer Procurement, and Deal Desk to ensure accurate and timely contract execution. Account Team Partnership: Work with AEs to align renewals with expansion opportunities, so renewal and growth motions move together rather than compete. Forecasting & CRM Hygiene: Maintain accurate renewal data in CRM, including forecasts, risks, and renewal status, to provide clear visibility and predictable outcomes. Risk & Retention Strategy: Identify renewal risks early, including budget pressure, adoption gaps, stakeholder changes, and competitive threats, and lead cross-functional plans to mitigate churn and protect gross retention. Process & Playbooks: Develop and refine enterprise renewal playbooks, including executive engagement and procurement navigation, to increase efficiency and improve on-time renewal rates. Leadership & Mentorship: Serve as the escalation point for the most complex renewals, mentor other Renewal Managers, and help shape how the function scales across segments. What we're looking for: 7+ years of experience in B2B SaaS in renewals, account management, or sales, with direct ownership of six-figure customer contracts. Track record of renewing large, multi-year enterprise agreements at or above value, including through competitive displacement attempts and budget pressure. Proven ability to drive complex renewals with predictability and deliver against gross retention targets. Experience negotiating multi-year agreements, pricing, and contract terms with enterprise procurement teams while maintaining strong customer relationships. Comfort engaging senior stakeholders, including security, engineering, and procurement leaders. Strong project management and organizational skills, with the ability to manage multiple complex renewal cycles simultaneously. Comfort generating quotes, preparing order forms, and maintaining CRM hygiene, ideally in Salesforce. Ability to collaborate effectively with both technical and non-technical stakeholders. High emotional intelligence, strong communication skills, and a proactive, problem-solving mindset. Ability to operate with full autonomy in a fast-paced, evolving environment and lead the build-out of new processes where needed. Strongly Preferred : Experience working with large enterprises in regulated industries such as financial services or healthcare Experience in a high-growth or early-stage startup environment Familiarity with security, DevSecOps, or developer-focused products Passion for technology and cybersecurity Pay Range: Up to 144,286 GBP 70/30 OTE If your experience is close, but doesn’t fulfill all requirements, please apply . Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring Chainguardians with unique backgrounds, perspectives, and experiences. About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Provide effective. individual psychiatric care via telehealth.

We are hiring a Director, Solutions Engineering to lead presales at RHONDOS, reporting to the President & Chief Product Officer. You will lead our sales engineering function worldwide and own how RHONDOS designs, demonstrates, and proves PowerConnect for customers and partners.

We are seeking an ambitious, results-driven Business Development and Client Engagement Manager to spearhead our market expansion and drive participant intake across Perth and the wider Western Australian region. Conduct outbound prospecting to identify and secure referral streams across Perth and Western Australia.

We're hiring a principal-level technical product IC to architect that system and own its outcome. You'll define the reference architecture: how we recognize a customer across channels, what we know about them, how the system decides what to do next, and which of those decisions AI agents can make without a person.

DLN Consulting Group is looking for a friendly and responsive Part-Time Online Chat Support Representative to assist clients in real time through our chat platforms. You will handle inquiries, provide information, and ensure every client interaction is handled with professionalism and care.

DLN Consulting Group is seeking a dedicated Remote Customer Care & Client Support Specialist to serve as a primary point of contact for our clients. In this role you will manage client relationships, resolve inquiries, and ensure a seamless experience from first contact through resolution.