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Location: Kazakhstan; Poland; Remote - Europe; Serbia; Montenegro Workplace: Remote P2P.org http://P2P.org is the largest institutional staking provider with a TVL of over $10B and a market share exceeding 20% in restaking. We are continually focused on researching and improving our infrastructure to extract maximum APR while enhancing security. For instance, in ETH and SOL, our NRR is on average 10% higher than the market, and in DOT, it's 20% higher. We also place significant focus and resources on launching new networks such as TON, Avail, Monad, Babylon, Story, Berachain, and others, along with yield products. From restaking, where we are the largest operator with a 20+% market share, to yield aggregators on stablecoins. Our clients include BitGo, Copper, Crypto.com http://Crypto.com, Ledger, ByBit, Bitget, OKX, HTX, Bitvavo, SBI, and others, who choose us for our client-centric approach and extensive product line from unified API to widgets and custom dApps. We are also actively expanding our product line, exploring RWA, data, yield, and service products for banks, exchanges, custodians, and wallets. P2P.org http://P2P.org unites talented individuals globally. Despite our distributed team, we share a passion for decentralized finance - a fairer system for all. We code, learn, create, and connect to shape finance's future. P2P.org http://P2P.org boasts a strong reputation and network. We prioritize customer satisfaction and, as tech enthusiasts, develop innovative solutions that bolster our brand. Key Responsibilities: - Prediction market & trading terminal design: Design intuitive, high-performance trading interfaces, including dashboards, charts, order books, and trading workflows. - Web & App Design: Own the end-to-end UI/UX design of web and mobile applications, from initial concepts and wireframes to polished, production-ready interfaces. - Social Media & Marketing Creatives: Create engaging visuals for social media, marketing campaigns, product launches, and other promotional materials. - Design System: Build and maintain a consistent visual identity and scalable design system across all digital products. - Cross-functional Collaboration: Work closely with founders, product managers, and developers to translate business requirements into effective design solutions. - Design Ownership: Take full ownership of design decisions, present and justify your solutions, incorporate stakeholder feedback, and continuously improve the user experience. At P2P.org http://P2P.org we have a team of experts with their own unique approach and ownership culture. Together we gain experience and make dreams come true! - Fully remote - Full-time contractor (Indefinite-term Consultancy Agreement) - Competitive salary level in $ (we can also pay in crypto) - Paid vacation and sick leave - Well-being program - Mental Health care program - Compensation for education, including foreign language & professional growth courses - Equipment & co-working reimbursement program - Overseas conferences, community immersion P2P.org http://P2P.org is committed to providing equal opportunities. All applicants will be considered without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, veteran status, or disability.

Location: Austria We are the creators of a new fintech era! Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,500 professionals united by a shared vision of shaping the future. We are building our own blockchain ecosystem to ensure maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies. Our official partners include Juventus, FC Barcelona, Lifecell, FACEIT, and VISA. Requirements 10+ years of experience in software engineering, infrastructure, and/or cloud environments. 5+ years in hands-on senior technology leadership roles (CTO, VP Engineering, Head of Engineering, IT or SRE). Strong experience in at least 2 of 3 areas: digital asset/custody/KMS/MPC/HSM infrastructure; trading/FinTech infrastructure and APIs; cloud automation/AWS/Kubernetes/multi-region DR. Experience working with structured control or regulatory frameworks such as ISO 27001, PCI DSS, SOC 2, DORA, or financial-services requirements. Hands-on ability to review architecture, lead major incidents, challenge technical decisions, and produce audit-ready technical documentation. EU citizenship or valid work authorization and willingness to travel regularly to Vienna. Responsibilities Platform Architecture & Boundary Control: Own the EU entity’s technology architecture and establish clear control boundaries between Group services and local infrastructure. Custody, Key Management & APIs: Oversee relevant digital asset custody, KMS, APIs, Travel Rule integrations, on-chain monitoring, and nodes. ICT Operations & Asset Management: Maintain the ICT asset inventory, patching/vulnerability remediation, and appropriate technical/security logging. SDLC & Release Controls: Establish secure SDLC processes, CI/CD security controls, environment separation, and deployment approval gates. Incident Management & BCM/DR: Lead major technology incidents, BCP/DR testing, failover exercises, and technical root-cause analysis. Team & Vendor Management: Build and lead the local Engineering/DevOps/SRE/IT Operations capability and oversee relevant technical vendors. Working terms Immerse yourself in Crypto: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions and an inspiring environment to help you thrive. 25 business days of paid leave. Additional days off for national holiday For this position, a minimum monthly salary in accordance with the Collective Agreement for Employees in Information and Consulting is foreseen. Overpayment in line with market standards, depending on your qualifications and professional experience, is intended.

Location: Belgrade, Serbia; Tbilisi, Georgia Workplace: remote AI Digital is looking for an Information Security Specialist to take on a core operational role within our growing security team. Reporting directly to the Head of Security, you will take ownership of day-to-day execution across key operational domains—including endpoint protection, access management, vulnerability management, event monitoring, incident response, email security and employee awareness programs. Responsibilities: Monitor MDM and EDR coverage: device inventory, policy compliance, gap identification, escalation to IT Ops. Triage EDR alerts: initial assessment, isolation where needed, escalation. Monitor inactive and privileged accounts across Google Workspace and key SaaS platforms. Track MFA coverage, maintain metrics, escalate deviations. Vulnerability Management. Assist with endpoint patching; notify IT Ops and DevOps on critical CVEs. Monitor baseline security alerts in Google Workspace and EDR; assist with event triage, escalation by severity, and log maintenance. Review phishing reports (analysis, email isolation, user notification) and manage blocking policies in Google Workspace. Administer KnowBe4: training modules, phishing simulations, department-level metrics. SaaS Vendor Management. Support security incident handling from the security team side: escalation, timeline tracking, incident log. Participate in the SOC 2 certification process. Help prepare responses to security sections of questionnaires from current and prospective clients. 2–4 years in information security or a related field (IT, DevOps with a security focus). Hands-on experience working with SaaS platforms from a security or administration perspective. Understanding of core concepts: access management, vulnerability management, endpoint protection, event monitoring. Experience with MDM solutions. Experience with EDR. Ability to take on a task without a defined process and drive it to completion. Some processes will need to be built from scratch — we'll support you through that. Comfortable coordinating with cross-functional teams: setting requirements, following up on execution. Nice to have: Google Workspace administration. Security awareness platforms (KnowBe4 or equivalent). Involvement in a SOC 2 or ISO 27001 certification process. Familiarity with CIS Controls or NIST CSF. Experience with process automation (scripting, API integrations, no-code/low-code tools). What we offer: USD compensation that values your expertise‍. Work from anywhere: Fully remote to suit your lifestyle‍. 31 days of paid time off: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter‍. Growth-focused environment: Access to learning resources and clear pathways for growth‍. Fun team events: Virtual cooking classes, yoga sessions, team quizzes and more. ‍A culture of trust: We cut the red tape - results over rules always. Open talk, ownership and getting things done together.

Location: Global, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as a ! Requirements We're looking for a Senio/Staff-level engineer with an open mind and a builder's instinct - someone who goes beyond executing tasks and is ready to own the High-Performance practice end-to-end: establish engineering processes, drive R&D, evaluate and champion new technologies, and lead their adoption in production. The ideal candidate can bridge the gap between business requirements for low latency and high throughput and the realities of existing infrastructure - translating "we need to be faster" into an actionable technical roadmap. You bring a fresh perspective, know how to organize the work, and are equally comfortable optimizing a hardware parameter and presenting a strategy to stakeholders. We expect 5+ years of hands-on experience as a DevOps/SRE/Systems Engineer in performance-critical environments - and the maturity to grow yourself and grow a team around you. Linux: Advanced administration and OS-level tuning — real-time OS configurations, cgroups, CPU isolation, memory management, and low-level network stack configuration. Hardware Internals: Deep understanding of CPU power and performance states (C/P-states), Hyper-Threading / SMT trade-offs, TX/RX ring configuration, and the full data path from NIC through PCIe to memory and CPU. Ability to reason about and tune each stage of that path under production load. Networking & TCP Internals: Deep knowledge of TCP/IP — congestion control, ACK behavior, buffer tuning, and protocol-level latency sources. Strong Linux networking fundamentals: low-latency NIC configuration, bypass networking technologies (DPDK, RDMA), and market connectivity (multicast feeds, co-location networks, VPNs). Performance Engineering: Practical experience profiling latency-sensitive systems; familiarity with tools such as perf, flamegraph, strace, tcpdump, eBPF, and hardware performance counters. Containerization: Deep knowledge of Docker and Kubernetes, including low-overhead deployment patterns and performance trade-offs of containerized workloads. IaC: Proven track record with Ansible, Terraform, and Helm in production environments. Monitoring: Hands-on experience with the Prometheus / Grafana stack; ability to build latency-aware dashboards and alerting (P99, jitter, throughput KPIs). Scripting: Solid scripting in Bash and Python; Golang is a strong plus given its role in systems tooling. CI/CD & Secret Management: Strong grasp of CI/CD pipelines with experience integrating performance validation stages; familiarity with Vault for secrets management. Security: Understanding of DevSecOps principles and Kubernetes security policies. Key Performance Metrics You'll Work With Latency Distribution - P99 / P99.9 across the tick-to-trade path, using hardware-level timestamps (NIC/PTP). Jitter - variance between min/max latency, measured over large sample sets in live market conditions. Throughput - messages per second (orders + cancels) under exchange burst scenarios. System Reliability - сontinuous monitoring of uptime Extra Credit / Big Pluses Hands-on experience with kernel-level optimization: syscall reduction, network stack bypass (DPDK, RDMA, Solarflare OpenOnload). Background in HFT, algorithmic trading, or other ultra-low-latency production environments. Experience with hardware timestamping, PTP/IEEE 1588, and precision time synchronization. Familiarity with colocation operations and exchange connectivity (cross-connects, proximity hosting). Proven SRE track record with formal SLO/error budget frameworks in latency-sensitive contexts. DevSecOps: vulnerability scanning, Zero Trust, RBAC, and secure delivery pipelines. Understanding of business processes in FinTech, crypto, or electronic trading. Responsibilities Low-Latency Infrastructure Ownership: Design, deploy, and continuously optimize infrastructure for latency-sensitive trading systems — market data handlers, order/deal gateways, and risk check engines. Own the full stack from bare metal to application delivery. Define and maintain a reference architecture for low-latency connectivity when onboarding new trading venues, including reproducible configuration baselines, validation procedures, and performance acceptance criteria — so every new venue goes live on a proven, optimized stack. Cloud & Hybrid Network Connectivity: Design, implement, and maintain complex low-latency network solutions for cloud provider interconnects - including cross-connects and Direct Connect / ExpressRoute links between cloud regions, hybrid on-premise/cloud topologies, and high-throughput inter-server fabrics. Ensure both latency minimization and fault tolerance at every layer: physical redundancy, failover routing, and path diversity across providers and regions. Hardware & OS Stack Tuning: Go deep on the full hardware and OS stack - CPU pinning, C/P-states, HT/SMT configuration, NUMA topology, IRQ affinity, TX/RX ring sizing, NIC offloading, and network stack bypass (DPDK/RDMA where applicable). Understand the complete data path from NIC through PCIe to memory and CPU - and optimize every hop. Infrastructure as Code (IaC): Automate provisioning and configuration of high-performance environments using Ansible, Terraform, and Helm - with performance reproducibility as a first-class requirement. Latency Profiling & Benchmarking: Systematically profile and debug latency hotspots across the full execution path. Establish and maintain SLA/SLO targets; track P99/P99.9 distributions, jitter, and throughput - not just averages. CI/CD for Performance: Build and maintain CI/CD pipelines that include automated latency regression testing, so performance degradations are caught before they hit production. Monitoring & Observability: Design and operate comprehensive latency monitoring and alerting systems (Prometheus, VictoriaMetrics, Grafana) - including hardware timestamping (NIC/PTP) and fine-grained performance telemetry. Colocation & Network Placement: Research, evaluate, and manage optimal server placements - colocations, cross-connects, proximity hosting. Work closely with network and infrastructure teams to minimize physical and logical distance to exchanges. High Availability & DRP: Design systems that maintain stability and reliability under peak load while continuously pushing latency lower - zero regressions, always. Cross-Team Collaboration: Work alongside algo developers, quant teams, and network engineers to ensure trading strategies execute with minimal infrastructure overhead. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Location: Global, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as a Middle DevOps ! Requirements We're looking for candidates with 3+ years of hands-on experience as a DevOps / SRE and deep expertise in the following technologies: Linux: Advanced administration and OS-level tuning. Containerization: Deep-dive knowledge of Docker and/or Kubernetes. IaC: Proven experience with Ansible, Terraform, Helm. Network: Solid networking skills on Linux, including VPN solutions, Proxies, and Web servers. Monitoring: Practical experience with the Prometheus Stack and Grafana. Scripting: Proven track record writing scripts in Bash, Python (Golang is a nice-to-have/big plus). CI/CD: Strong grasp of core CI/CD tools and experience with secret management using Vault Security: Understanding of DevSecOps principles and hands-on experience configuring security policies in Kubernetes. Extra Credit / Big Pluses Linux: Deep-dive into kernel-level optimization, from syscalls to network card tuning. Experience operating High Availability / Low Latency solutions. Background in building and operating Big Data and Data Analytics platforms. Understanding of business processes in the FinTech/Banking/Crypto sector. Proven track record as an SRE. DevSecOps: Vulnerability detection, enforcing security best practices (Zero Trust, RBAC, secure code delivery), and experience with scanning tools (Trivy or Snyk). Responsibilities Hybrid Infrastructure: Get your hands dirty with both cloud providers and bare-metal servers. This includes administering Linux servers (Ubuntu, CentOS, RHEL), incident resolution, and troubleshooting. A high-level understanding of the Linux stack: Skills in working with files and scripts in Linux, and an understanding of the principles of security, account management and access control. Infrastructure as Code (IaC): Automating deployment and configuration using Ansible, Helm, and Terraform. CI/CD: Building and maintaining rock-solid CI/CD pipelines. Monitoring & Observability: Setting up and optimizing comprehensive monitoring and logging stacks (Prometheus, VictoriaMetrics, GrafanaLabs stack, ELK stack). High Availability & DRP: Designing and implementing architecture that adheres to principles of High Availability (HA), scalability, and Disaster Recovery Planning (DRP). Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Location: Global, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as a DevOps Engineer with Big Data Skills! Requirements We're looking for a DevOps engineer with 4+ years of hands-on experience, at least 2 of them spent building and running data or analytics infrastructure. You've designed systems that move, store, and serve data at scale. Warehouse maintenance is part of your daily routine, and writing Python, Bash, or SQL scripts is second nature. You treat data security as a core responsibility: you protect confidentiality, enforce zero-trust, least-privilege access, and automate everything you touch. Solid IaC skills are a must. IaC & CI/CD: Production experience with Terraform, Ansible, and Helm, plus CI/CD systems (GitLab CI, GitHub Actions, Jenkins, or ArgoCD). We expect you to design pipelines, not just use them. Containerization: Working knowledge of Docker and Kubernetes, including running data workloads on it (like Spark on Kubernetes, stateful services, operators). Cloud: Solid experience with AWS (S3, EC2, EMR, Redshift, Glue, IAM) or an equivalent cloud provider. Linux & Networking: Solid Linux administration skills and foundational networking knowledge relevant to distributed systems. Analytical Databases: Hands-on operation of ClickHouse and/or the Hadoop ecosystem (HDFS, Hive, YARN), including cluster setup, tuning, and scaling. Data Warehouses: Practical experience with Snowflake or Redshift, covering warehouse sizing, workload management, performance tuning, and cost control. Large Databases: Experience administering databases at terabyte scale: replication, backup and restore strategies, partitioning, and migrations with minimal downtime. SQL & Scripting: Strong SQL skills, including reading execution plans and optimizing heavy queries. Confident in Python and Bash for automation, data parsing, and investigation. Data Lakes & Object Storage: Working knowledge of S3-compatible storage, columnar formats, partitioning strategies, and data lifecycle management. Orchestration & Streaming: Familiarity with Airflow (or similar orchestrators) and Kafka, and how they fit into data pipelines. Extra Credit / Big Pluses Experience with Tableau, Power BI, Looker, Superset, or similar BI tools, including administration, performance tuning, and data source design. Hands-on experience with dbt and analytics engineering practices. Experience with open table formats (Apache Iceberg, Delta Lake, Hudi) and query engines like Trino/Presto or Athena. FinOps experience in data platforms: managing Snowflake credits, Redshift clusters, and storage costs at scale. Spark performance tuning and job optimization. Change data capture (CDC) with Debezium or similar tools. Data quality tooling (Great Expectations, Soda) integrated into CI/CD. Golang or Rust tooling experience. Knowledge of data governance and compliance (GDPR, data retention, PII handling). Understanding of business processes in the FinTech/Banking/Crypto sector. Responsibilities Infrastructure Ownership: Own the infrastructure behind our data and analytics platform, from provisioning to daily operations. Keep it reliable, scalable, and cost-efficient as data volumes grow. Infrastructure as Code: Provision and configure all data infrastructure with Terraform, Ansible, and Helm. CI/CD Pipelines: Build and maintain delivery pipelines for both infrastructure and data code (ETL jobs, Airflow DAGs, dbt models, schema migrations), with automated testing, safe rollouts, and fast rollback. Database & Warehouse Operations: Maintain ClickHouse, Snowflake, Redshift, and вPostgreSQL at multi-terabyte scale, handling replication, backups, upgrades, capacity planning, and disaster recovery. Data Lake Storage: Manage S3-compatible data lake storage, including partitioning, file formats, and lifecycle policies. Automation & Script Optimization: Refactor and automate Python, Bash, and SQL scripts to cut runtimes and eliminate manual work. Performance & Cost: Right-size clusters and warehouses, tune heavy queries, and keep compute and storage spend under control. Monitoring & Alerting: Cover data infrastructure with metrics, logs, and alerts for cluster health, pipeline SLAs, and job failures. Security & Access Control: Enforce least-privilege access, secrets management, encryption, and auditability for sensitive data. BI Infrastructure: Support the infrastructure behind Tableau or similar BI tools. Big Data Platforms: Deploy, tune, and troubleshoot Hadoop, Spark, and Kafka clusters in production. Collaboration: Work with data engineers, analysts, and developers to turn their workloads into solid infrastructure decisions. Security & Access Control: Implement role-based access, secrets management, encryption at rest and in transit, and auditability for sensitive datasets in line with regulatory requirements. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Location: Global, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as a Senior DevOps! Requirements We're looking for candidates with 5+ years of hands-on experience as a DevOps / SRE and deep expertise in the following technologies: Linux: Advanced administration and OS-level tuning — real-time kernels, process scheduling, memory management, cgroups, CPU isolation, and I/O optimization. Cloud platforms: Understanding of and experience in building complex systems focused on high availability (HA), low latency and high-performance computing (HPC) Networking: Deep understanding of TCP/IP, UDP, multicast, Ethernet, VLANs, and PTP at the wire level. Experience with low-latency network configurations and familiarity with kernel bypass technologies (DPDK, RDMA) is a strong plus. Containerization: Deep-dive knowledge of Docker and Kubernetes, including performance trade-offs of containerized workloads and low-overhead deployment patterns. IaC: Proven experience with Ansible, Terraform, and Helm in production environments. Hardware Performance: Working knowledge of how CPUs, NIC queues, memory, and storage behave under pressure. Hands-on experience with hardware tuning (BIOS configs, CPU isolation strategies, NIC queue management). Monitoring: Practical experience with the Prometheus / Grafana stack; ability to build latency-aware dashboards and fire meaningful alerts rather than noise. Scripting: Proven track record writing production scripts in Bash and Python. Golang is a significant plus. CI/CD: Strong grasp of core CI/CD tools and experience with secret management using Vault. Security: Understanding of DevSecOps principles and hands-on experience configuring security policies in Kubernetes (Zero Trust, RBAC, secure code delivery). Databases: Solid working knowledge of SQL and/or NoSQL databases under operational conditions. On-Call & Incident Response: High sense of ownership for production systems — willing to participate in on-call rotations and available to respond to critical incidents outside business hours when the situation demands. Extra Credit / Big Pluses Linux: Deep-dive into kernel-level optimization — from syscalls and network card tuning to DPDK or FPGA-based networking. Proven experience operating High Availability / Ultra-Low Latency solutions in live trading environments. Experience with hybrid infrastructures (on-premise + cloud) — colocations, cross-connects, and proximity hosting. Background in building and operating Big Data and Data Analytics platforms. Understanding of business processes in the FinTech / Banking / Crypto / HFT sector. Proven track record as an SRE with formal SLO / error budget frameworks. DevSecOps: Vulnerability detection, enforcing security best practices, and experience with scanning tools (Trivy or Snyk). Blockchain / crypto-native background is a bonus. Responsibilities Hybrid Infrastructure (Baremetal and Clouds): Administer Linux servers (Ubuntu, CentOS, RHEL), drive incident resolution, and take end-to-end ownership of system reliability. Low-Latency Systems Operations: Proactively monitor, troubleshoot, and tune latency-sensitive trading systems and exchange connections across multiple asset classes. You treat P99 latency as a first-class metric. OS & Hardware Tuning: Go deep on the Linux stack — CPU pinning, NUMA topology, IRQ affinity, kernel parameter tuning, NIC offloading, and BIOS-level configurations. If it affects the tick-to-trade path, you own it. Infrastructure as Code (IaC): Automate deployment and configuration using Ansible, Terraform, and Helm with performance reproducibility as a hard requirement. CI/CD: Build and maintain rock-solid CI/CD pipelines (GitLab CI, Jenkins, ArgoCD) including automated performance regression checks. Monitoring & Observability: Design and operate comprehensive monitoring and logging stacks (Prometheus, VictoriaMetrics, Grafana, ELK). Build latency-aware dashboards and alerting — P99/P99.9, jitter, throughput, and error rates. High Availability & DRP: Design and implement architectures adhering to HA, scalability, and Disaster Recovery principles — zero regressions while continuously reducing latency. Cross-Team Collaboration: Partner with quant, trading, and network engineering teams to squeeze every drop of performance from the full stack — from hardware up to application logic. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Location: Remote - USA Workplace: Remote The R&D team at Chainalysis is inspired by solving the hardest technical challenges and building products that establish trust in cryptocurrencies. We're a global organization that thrives on challenging work and doing it alongside exceptionally talented teammates. Our industry evolves rapidly, and our mission is to build a flexible, AI-driven platform that automates entity resolution, optimizes data labeling pipelines, and creates predictive models that identify illicit patterns before they escalate. Chainalysis data has helped solve some of the world’s highest-profile criminal and national-security cases and made it safer for people everywhere to access crypto. The Global Intelligence Team produces the attribution at the heart of that data — connecting on-chain activity to the real-world entities behind it, across the global crypto ecosystem. It’s the intelligence data moat beneath every Chainalysis product, and what investigators, sanctions authorities, and national-security agencies rely on to follow the money and disrupt threats. Few domains demand more sustained depth than Russia and the broader Eurasian sanctions-evasion ecosystem. Since 2022, sweeping sanctions on Russian financial institutions, oligarchs, and the defense-industrial base have pushed a growing share of Russian value flows into cryptocurrency — from no-KYC exchanges and OTC desks operating across the former Soviet bloc, to sanctions-evasion networks exploiting stablecoins and cross-border payment channels, crypto-denominated procurement of restricted goods, and the financial infrastructure supporting Russian cyber and ransomware operations. Understanding how Russian actors adapt to sanctions pressure on-chain is one of the most consequential problems in crypto intelligence today. As our Russia & Eurasia-focused intelligence analyst — the team’s subject-matter expert on Russian and Eurasian crypto threats — you’ll own that problem end to end. This is a depth role: while our analysts cover the breadth of the crypto-services ecosystem, you’ll go deep on a single, high-stakes domain — becoming the person, inside Chainalysis and increasingly across the industry, who understands how Russian and Eurasian actors use crypto to evade sanctions and can prove it on-chain. You’ll own the attribution for Russia’s crypto footprint, map how these networks operate and adapt under pressure, turn that into finished intelligence customers act on, and be the expert voice representing Chainalysis on Russian crypto threats. Who you’ll work with You’ll join a fast-moving, globally distributed team — analysts, threat-domain SMEs, data scientists, and engineers — collaborating across time zones, async and in real time. We move fast, hold each other to a high bar, and back each other up across regions. As the Russia & Eurasia SME, you’ll be the single point of depth for the domain and a force multiplier for everyone working adjacent to it. In this role, you’ll: - Own Russia & Eurasia attribution end to end — the threat-actor entities, their definitions, and the accounts, addresses, and infrastructure they operate: Russian and CIS no-KYC exchanges, OTC networks, and instant swap services, sanctions-evasion infrastructure (stablecoin corridors, cross-border payment channels, nested services), Russian-linked ransomware and cybercrime ecosystem financial flows, procurement networks for restricted and dual-use goods, and the broader financial infrastructure enabling Russian value movement outside the traditional financial system. - Lead the attribution response to Russia-related sanctions events — when OFAC or allied authorities designate Russian entities, actors, or infrastructure, drive the rapid, high-visibility on-chain attribution that turns those designations into coverage in our data, often against the clock. - Map the networks on-chain — trace how Russian and Eurasian actors raise, move, launder, and cash out value through regional exchanges, no-KYC swaps, OTC desks, stablecoin corridors, mixers, and off-ramps across the former Soviet bloc and beyond, and keep that picture current as they adapt to pressure. - Produce finished intelligence — advisory notes, customer and partner briefings, and contributions to flagship publications (the Crypto Crime Report and beyond) that make the Russia & Eurasia crypto threat legible and actionable. - Be the named external expert — represent Chainalysis on Russia & Eurasia crypto threats at conferences, on panels, with the press, and in briefings to public- and private-sector partners. - Help set the Russia & Eurasia collection agenda — surface what data we need on Russian and Eurasian networks and feed those requirements into our collection process and priority intelligence requirements; you direct collection for the domain, but it runs through the team’s apparatus and prioritization, not you alone. - Translate typologies into detection — turn what you learn about Russian methods and sanctions-evasion typologies into guidance that our products and our customers can operationalize. - Build with AI — design and tune the automation that scales your analysis and the team’s, and handle the hard cases automation can’t. - Level up the team — raise the bar on Russia & Eurasia and sanctions-evasion tradecraft broadly, and partner closely with analysts, other SMEs, data science, and engineering. We’re looking for candidates who have: - Deep, demonstrable Russia & Eurasia expertise — real command of the Russian sanctions landscape, Russian financial infrastructure and how it has adapted to sanctions pressure, the CIS/former Soviet bloc crypto ecosystem, and/or Russian illicit-finance and procurement networks. This is the core of the role, and we’ll expect you to show it. - On-chain tracing ability against Russian targets — direct experience following Russian crypto activity on-chain (Russian exchanges, sanctions evasion, ransomware financial flows), or deep Russia threat-finance expertise paired with proven blockchain-tracing skill you can bring to bear here from day one. - A national-security or threat-finance background — intelligence, sanctions, counter-threat-finance, or investigations, from the IC, Treasury/OFAC, law enforcement, the military, a think tank or research institution, or private-sector CTF/sanctions work. - Regional fluency — a strong grasp of Russian and Eurasian geopolitics, the sanctions landscape, and regional financial flows. Russian language ability is a significant plus. - Elite potential and a proven track record — exceptional aptitude, judgment, and work ethic; you’ve led hard problems end to end and you raise everyone around you. - Excellent writing and communication — this is an outward-facing expert role; your intelligence has to land with analysts, customers, and senior audiences alike. - AI-forward instincts — you build automation to scale your work and others’, not just use it. - Comfort working with data; blockchain forensics experience strongly preferred. - 5+ years of relevant analytic, intelligence, or threat-finance experience for a Senior hire; 8+ years and recognized domain authority for a Staff hire. You might also have: - Russian language ability. - Direct experience with OFAC, EU, or OFSI sanctions, sanctions-evasion investigations, or the designation process. - A record of published research or public speaking on Russia, sanctions evasion, or crypto threat finance. - Familiarity with Russian and CIS exchange infrastructure, stablecoin-based sanctions evasion, ransomware financial flows, or dual-use procurement networks. AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: Budapest, Hungary Blue Projects — Project Manager (Budapest, Hungary) Blue Projects’ Project Delivery & Engineering team is looking for a Project Manager to join our team in Budapest, Hungary. About Blue Projects Blue Projects is a full service Design, Engineering, Project Management and Construction Management company with international experience delivering complex greenfield and brownfield developments for global blue chip clients across retail, commercial and industrial sectors. We operate with a flexible, client focused approach, applying lean design and lean construction methodologies to ensure seamless cross discipline interface management and consistent quality. With a presence in 53+ countries and 26 offices, our teams have successfully delivered 500+ projects totaling more than €8 billion in value—combining hands on ownership with a culture that prizes safety, down to earth collaboration, and being “always deliver & pleasant to work with.” Deliver here. Grow here. We are seeking a passionate Project Manager to support our strategic business growth from our Budapest office, leading industrial construction projects while maintaining control of scope, budget, schedule, technical delivery, stakeholder coordination, quality, and safety. Role Overview Working within the Project Management Department, the Project Manager will oversee project planning, budgets, technical challenges, design coordination, procurement support, on-site execution, reporting, compliance, and handover. The role also develops and manages effective relationships with the client team, contractors, subcontractors, suppliers, and other project stakeholders. Job Description Define the project scope, objectives, and deliverables in line with client expectations. Prepare and maintain detailed project plans, schedules, and budgets. Evaluate project risks and establish appropriate mitigation measures. Serve as the principal contact for the client, contractors, and other stakeholders. Coordinate communication so that goals, timelines, responsibilities, and expectations remain aligned. Arrange and lead regular stakeholder meetings to share progress updates and resolve issues. Manage and coordinate the design process, ensuring it meets industry standards and client requirements. Review and approve engineering designs, drawings, and technical specifications. Coordinate across disciplines to identify and prevent design or execution conflicts. Assist procurement activities, including vendor selection and contract negotiations. Track contractor and supplier performance to confirm compliance with agreed terms. Manage contract variations, claims, and disputes on the client’s behalf. Oversee on-site project delivery to ensure that work follows design specifications and quality standards. Carry out site visits to monitor progress and address issues without delay. Work with construction teams to maintain required safety and compliance standards. Monitor project expenditure and control costs to prevent budget overruns. Approve invoices and oversee project financial reporting. Identify cost-saving opportunities while protecting required quality levels. Ensure compliance with local regulations, applicable codes, and industry best practices. Perform regular quality inspections to confirm the integrity of materials and workmanship. Coordinate audits and maintain the related compliance records. Manage project changes with clear documentation and communication to all relevant parties. Review and adjust schedules and budgets when the project scope changes. Produce detailed client progress reports covering milestones, status, and identified concerns. Maintain complete project records to support transparency and future reference. Ensure project documentation complies with both company and client standards. Lead the project handover process, including commissioning and operational readiness. Coordinate final inspections and formal client acceptance. Qualifications Demonstrated experience as a construction project manager, with a focus on industrial projects. Strong understanding of construction methods, materials, and project management principles. Knowledge of the food industry, manufacturing and packaging processes, layouts, and technical specifications. Familiarity with quality, health, and safety standards. Good working knowledge of Microsoft Office. Excellent command of English. Familiarity with construction and project management software. Excellent communication and negotiation capabilities. Strong organizational and time-management skills. A collaborative team player with leadership ability. BSc/BA in engineering, building science, or another relevant field. PMP or an equivalent certification is considered an advantage. Availability for business travel or relocation. Additional Information Career growth & well being At Blue Projects, you’ll join a smart, open and communicative team with access to Online Learning Platforms, psychological and well being services, and an Employee Assistance Program. Global mobility Opportunities for international assignments aligned to our Global Mobility Policy, with clear, equitable and standardized terms and conditions for short and long term engagements. Our culture We value safety, integrity, flexibility, and being great partners to our clients—operating with hands on ownership and a down to earth, high performance mindset. Inclusion & Equal Opportunity Blue Projects is committed to inclusion, dignity and respect, with zero tolerance for bullying, harassment or discrimination. We provide impartial support mechanisms and clear procedures to ensure a respectful workplace for all colleagues, contractors and agency workers. GDPR & confidentiality By applying, you consent to the use of your personal data strictly for recruitment purposes, in accordance with our GDPR practices; access is limited to authorized staff and handled confidentially. About Blue Projects Formed in Romania in 2007, Blue Projects brings together dedicated and experienced engineers, architects and project managers with a track record of delivering complex, fast track developments worldwide. Our brand personality is dynamic and client oriented, focused on creating a memorable, meaningful and contemporary impact—supported by consistent standards and identity. How to apply Please submit your CV. Shortlisted candidates will be contacted to discuss next steps.

Location: EMEA; Hungary; Portugal; Spain; Poland Workplace: Remote ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. THE ROLE Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be currently based within the EMEA region. Ever built an automation that saved hours of manual work, only to discover the real problem was the process itself? That's exactly the kind of challenge you'll tackle at Oyster. We help companies employ people across dozens of countries. Behind every successful payroll cycle are hundreds of details that need to be right: benefits, expenses, time off, timesheets, salary changes, and country-specific requirements. The challenge? Not all that information arrives neatly packaged. Some comes through payroll platforms and service systems. Other details are buried in emails, contracts, receipts, attachments, or requests that need a human to make sense of them. Your job is to turn that complexity into reliable, automated workflows. You'll identify what's slowing teams down, question whether certain steps are needed at all, and build solutions that turn messy information into accurate, validated, payroll-ready data. This is a hands-on role where you'll take ownership of defined automation projects, from understanding the problem and building a solution to launching it, monitoring performance, and making improvements. You'll work with tools like n8n, Alteryx, SQL, APIs, and AI, but you won't be expected to use AI for everything. Sometimes the smartest solution is a simple rule, a better process, or preventing an issue before it happens. And because your work directly affects people's pay, getting things right matters just as much as making them faster. The goal? Less repetitive work, fewer avoidable issues, and smoother, more predictable payroll cycles across countries. HERE'S WHAT YOU'LL BE WORKING ON: - Understand what really happens behind the scenes. Map payroll processes from start to finish, including how information moves between systems, where validation and calculations happen, what needs reconciling or reporting, and how deadlines, country-specific rules, and exceptions affect the process. - Find the work worth automating. Identify repetitive tasks, manual checks, and recurring problems. Use data to assess their impact on customers and Team Members, how often they happen, the risks involved, implementation effort, and whether a solution can work across countries. - Fix the process, not just the task. Question unnecessary steps and look for ways to prevent missing information, avoidable requests, and errors before they reach payroll. - Turn expert knowledge into reliable rules. Work with payroll and operations specialists to translate complex policies and requirements into clear, documented, version-controlled logic, including effective dates and required data. - Put AI to practical use. Use large language models (LLMs) to understand requests, extract information from documents and emails, and direct cases to the right place. Build validation checks so AI-generated outputs are verified before they affect payroll. - Build automations that actually run. Create, connect, and maintain workflows using n8n, Alteryx, and LLM-based tools, integrating service platforms, payroll systems, databases, APIs, and internal tools. - Know when not to automate with AI. Choose between rule-based logic, workflow automation, AI, and human review depending on the task. Keep predictable legal and policy requirements in transparent, auditable rules, and document your decisions. - Build reliability into every workflow. Include audit trails, error handling, alerts, exception queues, and appropriate approval controls. Make sure records are never silently changed, dropped, or excluded. - Test before it matters. Build prototypes quickly, then test them against real payroll scenarios, unusual cases, and exceptions. Use shadow testing and parallel runs before introducing changes that affect live payroll. - Make payroll operations more proactive. Automate timely information sharing, payroll-input checks, the identification of exceptions that affect pay, and reconciliation between payroll and invoices. - Own what happens after launch. Track performance, measure whether automations deliver the expected improvements, troubleshoot issues, and improve or retire solutions that aren't working. - Work with the teams building the bigger picture. Partner with Product, Engineering, and Data when a problem needs a lasting platform-level solution. Turn operational insights into clear requirements and working examples they can build on. - Handle sensitive information responsibly. Apply privacy, security, and responsible-AI standards, especially when working with health, leave, or other sensitive payroll information. Make sure uncertain or compliance-sensitive cases reach the right people for review. You'll likely enjoy this role if you like getting into the details of how things work, spotting opportunities others miss, and building solutions yourself. HERE'S THE EXPERIENCE WE'RE LOOKING FOR: - 3+ years of relevant experience in operations automation, process improvement, business or process analysis, payroll operations, internal tooling, or a similar field. - You've built automations yourself. You've taken workflows into production using tools such as n8n, Alteryx, Make, Zapier, Power Automate, or similar, and have experience keeping them running. We're looking for someone who builds, not just someone who designs or documents solutions. - You've used LLMs to solve practical problems. You know how to turn unstructured text or documents into usable data and can recognise when a simpler, rule-based solution is the better choice. - You're comfortable connecting systems. You've worked with APIs, webhooks, and integrations to get different tools and data sources working together. - You know your way around SQL and data. You can investigate, combine, validate, and analyse information from multiple sources, even when the underlying data is complex. - You can bring structure to messy processes. You're able to turn inconsistent inputs, unusual cases, and complicated requirements into clear rules and data requirements. - You take accuracy seriously. You understand the importance of checks, controls, and investigating discrepancies, particularly when errors could affect someone's pay. - You can explain technical ideas clearly. You're comfortable working with non-technical colleagues, asking the right questions, and constructively challenging requests when automation isn't the best answer. - You take ownership beyond the build. You can move from identifying a problem through implementation, testing, launch, monitoring, and ongoing maintenance. YOU DON'T NEED TO TICK EVERY BOX BELOW, BUT ANY OF THESE WOULD HELP YOU GET UP TO SPEED: - Experience with multi-country payroll, Employer of Record (EOR) services, finance operations, or HR operations. - Understanding of payroll concepts such as gross-to-net calculations, payroll cut-offs, statutory deductions, taxable benefits, expense taxability, and reconciliation. - Experience building tools that validate or reconcile payroll or financial data. - Familiarity with Zendesk or other customer service platforms and their automation capabilities. - Hands-on experience with n8n or Alteryx specifically, although comparable automation tools are equally relevant for the core requirements. - Experience with prompt design, AI agents, or retrieval-augmented generation (RAG) workflows. - JavaScript or Python skills for data transformations. - Experience measuring operational improvements through metrics such as first-time accuracy, processing time, service-level performance, or error rates. THIS MIGHT NOT BE RIGHT FOR YOU IF... - You'd rather design automation strategies or workflows than build, launch, and maintain them yourself. - You prefer using AI for every problem, even when a straightforward, auditable rule would be more reliable. - You measure success mainly by speed or the number of automated tasks, rather than accuracy, proper approvals, and resolving discrepancies. - You don't enjoy digging into complicated processes, inconsistent information, or country-specific exceptions. - You're looking for full ownership of company-wide automation strategy. Here, you'll own clearly defined projects and work closely with operational specialists and engineering teams on broader changes. HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Responsibilities Own the product strategy and roadmap for Cryptopay’s B2B crypto-processing product. Translate business goals, market insights and customer needs into clear product priorities and executable initiatives.

Location: Tas-Sliema, Malta; Sofia, Bulgaria; London, United Kingdom Workplace: hybrid EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people . With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for a skilled and highly driven Senior Casino Account Manager on Malta! About the job: In this role, you will be responsible for managing and growing strategic operator relationships, ensuring clients maximize the value of our casino portfolio while driving revenue growth, retention, and long-term partnerships. You will work closely with operators to develop commercial strategies, optimize game performance, coordinate successful game launches, and identify new business opportunities. You will collaborate cross-functionally with Product, Sales, Integrations, Compliance, Legal, Vendor Management teams to deliver an exceptional customer experience. This is an ideal opportunity for someone with a strong background in iGaming, outstanding relationship management skills, and a passion for delivering measurable business results. Key Responsibilities: Manage a portfolio of strategic casino operator accounts, acting as the primary commercial point of contact. Build and maintain long-term relationships with key stakeholders across client organizations. Develop account strategies to drive revenue growth, player engagement, and market expansion. Identify upselling and cross-selling opportunities across the casino product portfolio (Engage Suite Products and 3rd party Casino Products). Monitor account performance using commercial and operational KPIs, providing data-driven recommendations to improve results. Coordinate the successful launch of new games, promotional campaigns, and product features. Conduct regular business reviews with clients, presenting performance insights and strategic vendor recommendations. Resolve commercial and operational issues proactively while maintaining high levels of customer satisfaction. Monitor market trends, competitor activity, and regulatory developments to identify new opportunities. Represent the company at industry conferences, client meetings, and networking events when required. Mentor junior account managers and contribute to best practices within the Casino Commercial team. Requirements: Essential 5+ years of experience in Account Management, Commercial Management, within the iGaming industry. Strong understanding of online casino products, game content, player behavior, and operator business models. Proven track record of managing high-value B2B accounts and delivering commercial growth. Excellent relationship-building, negotiation, and stakeholder management skills. Strong commercial acumen with the ability to interpret data and translate insights into business opportunities. Experience working with commercial reporting tools. Strong communication and presentation skills. Ability to manage multiple priorities in a fast-paced, international environment. Willingness to travel internationally when required. Preferred Experience working for a platform provider, aggregator. Knowledge of regulated iGaming markets and compliance requirements. Experience launching casino content, promotional tools, or gamification features. Familiarity with BI tools such as Power BI. Additional European language skills are advantageous. Key Competencies : Strategic relationship management Commercial negotiation Revenue growth and account development Customer success Analytical thinking Problem solving Influencing and stakeholder management Presentation and communication Planning and organization Collaboration and teamwork Adaptability and resilience Success in this role will be measured by: Revenue growth across managed accounts. Client retention and satisfaction. Successful delivery of game launches and commercial initiatives. Growth in wallet share and cross-selling opportunities. Achievement of commercial KPIs and revenue targets. Strong internal collaboration and operational excellence. Here's what we offer: Start with a competitive number of annual leave days, increasing as you grow with us. Private Medical Subscription. 3 sick leave days per year, no doctor's note required. Access to online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training. Gym membership. Meal allowance. Support for New Parents: 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old. 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old. Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool? At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Location: AU: Sydney (45 Clarence St) Workplace: Hybrid Xero's Strategy & Operations team partners across the business to shape long term direction, drive critical decision making and translate strategy into execution. We're looking for a Senior Manager, Strategy & Operations to lead Xero's internal AI transformation and deliver high impact strategic programs across the business - someone who moves comfortably between big picture thinking and hands on delivery. As an individual contributor, you'll scope opportunities, build business cases and drive design and implementation across some of Xero's most consequential AI initiatives, connecting the dots between company wide efforts so they add up to something cohesive. You'll coordinate across technical and non-technical stakeholders, close alignment gaps, and keep momentum going - all while building the credibility and influence to get things done without relying on authority. The team & how they connect The team sits at the centre of how Xero plans and executes, designing the systems that help other teams do their best work. They partner closely with leaders across the business to structure ambiguous problems into clear recommendations, then stay close to delivery to make sure those recommendations land. It's a small, tight knit group that works collaboratively across functions. Initially, the role will focus on - Leading strategic work streams supporting Xero's internal AI transformation, from scoping through to stabilization and adoption - Translating AI ambitions into clear scope, requirements and delivery plans with measurable outcomes - Structuring ambiguous business problems into sharp questions and well reasoned recommendations for senior audiences - Building business cases and bringing commercial judgement to trade offs and investment decisions Where and how you can work This role is based in our Melbourne or Sydney office working in a hybrid model that combines in office collaboration with the flexibility to work from home. Our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best. Here are some of the things we're looking for, for this role - Experience at top-tier consulting firm highly preferred; or, comparable experience in strategy, operations, transformation, and/or related roles within a global technology or SaaS environment. - You've led complex, multi stakeholder programs end to end, from problem definition through to delivery - Structured, rigorous thinking comes naturally to you, and you can frame ambiguous problems into credible analyses and clear recommendations - You bring a background in operating model and technology transformation, along with experience and/or aptitude in AI strategy or AI enabled ways of working - You model an AI builder mindset for reimagining workflows, actively building your own AI fluency, and rapidly experimenting - Strong financial and commercial acumen underpins how you build and interrogate business cases - Your written and verbal communication is polished and precise, with deliverables that rarely need heavy editing - You enjoy developing others, whether that's mentoring, giving candid feedback or building team capability Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: AU: Melbourne: (260 Burwood Rd) Workplace: Hybrid Xero's Strategy & Operations team partners across the business to shape long term direction, drive critical decision making and translate strategy into execution. We're looking for a Senior Manager, Strategy & Operations to lead Xero's internal AI transformation and deliver high impact strategic programs across the business - someone who moves comfortably between big picture thinking and hands on delivery. As an individual contributor, you'll scope opportunities, build business cases and drive design and implementation across some of Xero's most consequential AI initiatives, connecting the dots between company wide efforts so they add up to something cohesive. You'll coordinate across technical and non-technical stakeholders, close alignment gaps, and keep momentum going - all while building the credibility and influence to get things done without relying on authority. The team & how they connect The team sits at the centre of how Xero plans and executes, designing the systems that help other teams do their best work. They partner closely with leaders across the business to structure ambiguous problems into clear recommendations, then stay close to delivery to make sure those recommendations land. It's a small, tight knit group that works collaboratively across functions. Initially, the role will focus on - Leading strategic work streams supporting Xero's internal AI transformation, from scoping through to stabilization and adoption - Translating AI ambitions into clear scope, requirements and delivery plans with measurable outcomes - Structuring ambiguous business problems into sharp questions and well reasoned recommendations for senior audiences - Building business cases and bringing commercial judgement to trade offs and investment decisions Where and how you can work This role is based in our Melbourne or Sydney office working in a hybrid model that combines in office collaboration with the flexibility to work from home. Our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best. Here are some of the things we're looking for, for this role - Experience at top-tier consulting firm highly preferred; or, comparable experience in strategy, operations, transformation, and/or related roles within a global technology or SaaS environment. - You've led complex, multi stakeholder programs end to end, from problem definition through to delivery - Structured, rigorous thinking comes naturally to you, and you can frame ambiguous problems into credible analyses and clear recommendations - You bring a background in operating model and technology transformation, along with experience and/or aptitude in AI strategy or AI enabled ways of working - You model an AI builder mindset for reimagining workflows, actively building your own AI fluency, and rapidly experimenting - Strong financial and commercial acumen underpins how you build and interrogate business cases - Your written and verbal communication is polished and precise, with deliverables that rarely need heavy editing - You enjoy developing others, whether that's mentoring, giving candid feedback or building team capability Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Anywhere in Belgium HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE INSURANCE TEAM ⭐️ Being part of Alan's insurance community is a great opportunity to have a significant impact on people's health and wellbeing in our multiple countries of operation. - We are at the heart of Alan's mission, bringing to the team our technical leadership and expertise on healthcare and death & disability insurance. - We work hand in hand with our data scientists, designers, engineers and product managers to build the most differentiating products and provide a delightful experience at a fair price. - We build and manage offers for large companies and public institutions with our sales and account management teams. - We make sure our portfolio is closely monitored and risks are effectively managed. - We also manage our capital, steer our reinsurance strategy and maintain a trusting relationship with our insurance regulators. ⭐️ THE INSURANCE EXPERT ROLE IN BELGIUM ⭐️ The role of an Insurance Expert at Alan is to: - Design and price insurance offers, - Monitor the business and the risks, - Help the rest of the team understand the subtleties of healthcare and insurance. Being an Insurance Expert at Alan in Belgium means: - Being part of a talented team working to deliver the best experience to our members. - Recent missions include: - Build winning products and pricing strategies to unlock new segments - Bring insurance expertise to help us sign the largest customers in Belgium - Enter new segments like public sector to unlock new growth in Belgium - Enhance our portfolio monitoring as it grows in scale and complexity - Strengthen our relationship with regulatory bodies and improve our compliance - Work with engineers to build tools to create tailored insurance offers at scale - Being part of an insurance community at the global level, with an impact on our organisation, hiring and training across multiple countries. ⭐️ IS IT YOU WE'RE LOOKING FOR? ⭐️ You may be a great fit for the role if: - You have 5+ years of experience in the insurance sector, with meaningful exposure to health insurance products (hospitalisation, group insurance, disability or dental) - You are fluent in English and Dutch (French is a plus) - You combine a scientific background (actuarial sciences, statistics, mathematics or data science) with practical experience in insurance (product, pricing, regulatory or analytics) - You have strong analytical and strategic thinking skills, with the ability to translate complex data, business and legal questions into actionable outputs - You have a builder mindset: you continuously identify opportunities to improve and scale processes and systems - You are willing to deeply change the insurance and healthcare industry and challenge the status quo - You communicate in a clear, structured and to-the-point way (written and spoken) For this role, we are looking to hire within the C1-E level range. 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Location: Anywhere in Belgium HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE INSURANCE TEAM ⭐️ Being part of Alan's insurance community is a great opportunity to have a significant impact on people's health and wellbeing in our multiple countries of operation. - We are at the heart of Alan's mission, bringing to the team our technical leadership and expertise on healthcare and death & disability insurance. - We work hand in hand with our data scientists, designers, engineers and product managers to build the most differentiating products and provide a delightful experience at a fair price. - We build and manage offers for large companies and public institutions with our sales and account management teams. - We make sure our portfolio is closely monitored and risks are effectively managed. - We also manage our capital, steer our reinsurance strategy and maintain a trusting relationship with our insurance regulators. ⭐️ THE INSURANCE EXPERT ROLE IN BELGIUM ⭐️ Being an Insurance Expert at Alan in Belgium means being part of a small and talented team currently working on delivering the best experience to our members. The role of an Insurance Expert at Alan is to: - Design and and price insurance offers, - Monitor the business and the risks, - Help the rest of the team understand the subtleties of healthcare and insurance. Recent missions include: - Contribute to new product design and pricing strategies. - Support Sales with insurance expertise to help sign large customers in Belgium. - Monitor the portfolio and improve the depth and accuracy of reporting. - Document and structure insurance knowledge to up-level the Belgium team. - Join the insurance on-call rotation to support internal teams with day-to-day questions. - Work with Engineering on tools that create tailored insurance offers at scale. - Being part of an insurance community at the global level, with an impact on our organisation, hiring and training across multiple countries. ⭐️ IS IT YOU WE'RE LOOKING FOR? ⭐️ You may be a great fit for the role if: - You combine a scientific background (actuarial sciences, statistics, mathematics or data science) with a first experience or strong interest in insurance (product, pricing, regulatory or analytics) - You have strong analytical and strategic thinking skills, with the ability to translate complex data, business and legal questions into actionable outputs - You have a builder mindset: you continuously identify opportunities to improve and scale processes and systems - You are willing to deeply change the insurance and healthcare industry and challenge the status quo - You communicate in a clear, structured and to-the-point way in English (written and spoken) For this role, we are looking to hire within the B1-C0 level range. 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

About Airship: Airship is a technology company providing a platform for managing omnichannel customer experience, trusted by leading brands like Alaska Airlines, BBC, and The Home Depot. Their platform enables seamless, unified customer experiences across multiple channels including apps, websites, email, SMS, and wallets, using a no-code, AI-powered system designed for non-technical teams. About the Role: As a Backend Java Engineer, you will design, develop, and support distributed systems that combine scale with high reliability. You will work on low-latency services processing continuous event streams and supporting analytical workloads across terabytes of data. The backend infrastructure runs on Google Cloud Platform, using Java-based microservices and SQL and NoSQL databases. You will join a core engineering team shaping Airship’s technical foundations and engineering practices. Tasks: — Design data schemas and take ownership of data semantics — Maintain, improve, and scale Java APIs and distributed services — Investigate performance issues using server metrics, application data, and system behavior — Improve reliability, testability, and maintainability of backend systems — Partner with product and engineering teams on technical design and implementation — Help define technical standards across teams — Lead and own large-scale releases and technical projects — Use AI as a technical assistant to draft development plans and investigate problems or bugs — Critically assess AI-generated suggestions for accuracy, security, and suitability Requirements: — At least three years of experience designing, operating, and maintaining distributed systems — Professional fluency in spoken and written French (required) — Strong Java development skills — Experience with unit testing, code reviews, documentation, and Git-based version control — Experience leading significant releases or technical projects — Familiarity with continuous integration and continuous delivery practices — Strong written and verbal communication skills — Collaborative and pragmatic approach to software development — Commitment to building reliable, maintainable, and testable systems Preferred: — Experience troubleshooting and improving JVM performance — Experience with Google Cloud Platform — Knowledge of distributed NoSQL databases or key-value stores — Strong Linux administration fundamentals Work Location & Travel Requirements: — Remote work allowed, specifically candidates must live in France or the United Kingdom and have the existing right to work there — Up to 10% travel may be required based on business needs or manager requests Compensation: — Starting pay varies based on skills, experience, market demands, and location — All offers include stock options Benefits & Perks: — Medical insurance options for employees and dependents — Flexible time off, paid holidays, parental leave, and volunteer time off — Employer-subsidized mental health and wellness programs — Digital-first work environment with monthly stipend for remote work — Mentorship and growth opportunities AI in Recruiting: — AI tools are used as decision-support only — Human review of AI-generated recommendations is conducted — No applicant is rejected solely based on AI output — Candidates may request human review or opt out of AI evaluation Hiring Commitment: — Airship is committed to diversity and equal employment opportunities — Employment decisions are made irrespective of protected characteristics — Fair Chance laws compliance for applicants with criminal histories Candidates affirm the truthfulness of their application and understand that false information may lead to dismissal.

Location: Remote Workplace: Remote About Eneba At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers. ABOUT YOUR TEAM Our Customer Support operation is scaling and becoming more automated. As our first dedicated Customer Support Data Analytics Engineer, you’ll sit in Operations and work hand in hand with the Customer Support team, the Head of Operations, Product, Engineering, Payments and Risk. You’ll explain why customers contact us, measure what self-service and automation actually resolve, and help the team decide what to fix first based on evidence. You’ll work with Databricks (SQL), Kustomer, QuickSight, Mixpanel, Jira and Slack, on top of an internal data layer with Claude integrated. Current focus: AI and automation in support, and building and optimising our support metric stack. RESPONSIBILITIES - Reusable data models: Build and maintain dbt models on Databricks across bronze, silver and gold layers, with tests, column documentation and incremental logic, so the next person can build on them. - Data mapping and feasibility: Know what data we have, what is missing and how it connects. Join sources that were never designed to be joined, audit contact tagging so reporting stays reliable, and judge early whether a requested metric is buildable. If it isn’t, say exactly which data is missing and what it would take to get it. - Metric design: Turn vague requests from the Customer Support team into exact metric definitions, such as repeat contact, automated deflection rate and cost per contact, and prove each one against raw data before it ships. - Dashboards and reporting: Build dashboards end to end in QuickSight and Omni (datasets, calculated fields, filters). Deliver weekly support performance packs with actionable insights and thresholds for ops managers and leadership. - Daily operations pulse: Monitor volumes, backlog, SLAs and CSAT to flag spikes early. Investigate “this number looks wrong” cases by tracing a visual back through the model to the source table. - Contact-driver and feedback analysis: Identify why customers contact us by product, spot growing issues, and analyse QA and customer feedback to surface coaching themes and process gaps. - Automation and self-service: Measure how well AI, bots and help content resolve issues, including repeat contacts and CSAT. - Root-cause partnership: Partner with Product, Payments and Risk to quantify the impact of issues and track fixes. - Planning input: Help forecast contact volume and capacity needs. REQUIREMENTS - 3+ years of experience as a Data Analytics Engineer in Customer Support, contact-centre or CX environments. - Strong SQL, dbt and hands-on experience with BI and reporting tools (we use QuickSight; Power BI, Looker or similar is fine). - Solid knowledge of customer support metrics and contact-driver analysis: CSAT, FCR, handling time, repeat contact, deflection. - Ability to turn insights into operational changes with non-technical stakeholders. - Curiosity about why customers get in touch and what would stop the issue from happening again. You care more about changing outcomes than producing dashboards. - Good written and spoken English (proficiency preferred). NICE TO HAVE - Python or text analytics on ticket data. - Experience with a support CRM’s data - Forecasting experience. - Experience evaluating chatbots or AI agents. - Background in digital goods or gaming. What it’s like to work at Eneba   *Opportunity to join our Employee Stock Options program. *Opportunity to help scale a unique product. *Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. *Paid volunteering opportunities. *Work location of your choice: office, remote, opportunity to work and travel. *Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.   *Please attach CV's in English. *To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice #LI-DNP