Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Manager, Personalized Support.
About the job
The Personalized Support Manager is responsible for the performance of Twilio’s products and will manage a team of global Technical Account Managers while working in Mexico and Colombia time zones. The Manager in this role collaborates with Engineering, Supportability, Product, Readiness and other cross functional teams to enable customers and Technical Account Managers.
Responsibilities
In this role, you’ll:
Lead a team of Technical Account Managers (TAMs) who are the designated technical contacts for Twilio’s strategic customers. The team’s role is to assist customers in resolving complex technical problems, delivering proactive guidance to provide added value through the use of Twilio technologies and being the champion for the customer within Twilio.
As the Personalized Support Manager, you will be the coach and leader for a team of TAMs; bringing out the best in each of your team members with keen interest in their overall well being.
You are ready to dig deep and address technical questions as well as be able to zoom out and look at the larger picture. A large part of your role involves understanding customer roadblocks, pain points and advocating in a data driven way with product management and engineering teams to enhance the customer experience and delight Twilio customers.
You will also be working alongside our Sales teams to manage customer accounts. You will enable and train new employees to supplement existing resources as needed while raising the bar on the standard of support excellence. You will foster a strong culture of collaboration and customer empathy in the team.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6+ years of experience as part of a support or operations team in a software or SaaS company.
4+ years experience leading a technical support team in a software or SaaS company.
Experience coaching Technical Account Managers in providing best-in-class customized proactive and reactive support to customers.
Exceptional emotional intelligence, interpersonal communication and professional writing skills.
Demonstrated history of driving complex product issue resolutions including escalation management, internal and external strategy planning through to solution delivery.
Ability to lead a team while effectively developing and achieving the desired performance outcomes (performance, teamwork, collaboration, KPI reporting/analysis, frameworks, daily management tasks, training & enablement strategies, etc.)
Ability to prioritize multiple competing initiatives simultaneously including business as usual tasks, projects, on-call responsibilities and other operational requirements.
Diplomacy in uncertain situations with an analytical and process driven solution approach.
Desired:
Knowledge of networking protocols, standards, troubleshooting and cloud computing.
Working knowledge of P/L, expense, cost, resource and risk management in enterprise portfolios.
Experience working with Salesforce, JIRA, Confluence, Airtable, Zendesk and other project tools.
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
УдалённоRemote - Colombia; The Personalized Support Manager is responsible for the performance of Twilio’s products and will manage a team of global Technical Account Managers while working in Mexico and Colombia time zones
Location: Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Opportunity
Nebius is looking for an experienced integrated campaign marketer to turn audience insight into campaigns that grow brand awareness, reach the right customers, and generate qualified demand. You will own the strategy and execution of city-specific campaigns, campaigns around our biggest events, and evergreen campaigns connecting a defined persona with a relevant solution.
This is a senior, hands-on individual contributor role. You will research audiences, build campaign plans, write briefs, guide execution, and measure results. You will lead cross-functional teams and agencies without direct line authority, with the opportunity to grow into a team lead as the function evolves.
What you will own
Own local and evergreen city-specific campaigns
. Research priority markets, target personas, buying behaviours, local communities, trusted influencers, and trade publications. Translate those insights into integrated plans that combine the digital and physical channels most relevant to each audience.
Build campaigns around major events
. Own the integrated campaign plan before, during, and after tier 1 and selected tier 2 events. Partner with Events to extend Nebius awareness and customer reach through digital media, physical activations, influencers, third-party publications, content syndication, and coordinated follow-up.
Develop evergreen and solution campaigns
. Build sustained programs around a specific persona, business need, and Nebius solution. Create launch activations and ongoing campaigns for priorities such as new hardware, industry use cases, inference, and agentic AI, tailoring messages, offers, and channels to the intended outcome.
Turn strategy into execution
. Define campaign objectives, customer journeys, channel roles, asset requirements, budgets, timelines, and responsibilities. Write clear briefs, manage dependencies, and work directly with channel owners and agencies to launch coherent campaigns and resolve execution gaps.
Lead across teams
. Align Product Marketing, Brand / Creative, Content, Digital, Events, Partner Marketing, Sales, and Marketing Operations around one campaign plan. Secure commitments, clarify decisions, and connect campaign engagement to relevant sales or nurture follow-up.
Activate partners
. Identify where partners add audience access, credibility, or distribution. Develop co-branded content and joint activations with clear shared objectives, responsibilities, follow-up plans, and measures of success.
Own agency and vendor performance
. Select and brief partners, define scope, deliverables, budgets, and quality standards, and hold them accountable for execution and results. Provide actionable feedback and manage spend and trade-offs throughout the campaign.
Define measurement and attribution
. Agree baselines, KPIs, tracking, and reporting with Marketing Operations and analytics before launch. Assess awareness, target-audience engagement, qualified demand, pipeline contribution, and efficiency against campaign goals. Use controlled tests or geographic comparisons where feasible and distinguish attributed results from incremental impact.
Build repeatable, AI-powered campaign systems.
Turn persona research, channel selection, briefs, journey maps, and measurement plans into reusable frameworks that use AI to generate a first version of the customer journey, creative, and cross-channel activations within days, then refine with feedback to launch within weeks. Build in feedback loops that use campaign signals and results to automate improvements to audience targeting, creative, channel mix, and budget allocation—enabling one person to scale across different campaign types.
Use AI to accelerate the work
. Apply AI to persona and market research, campaign planning, and rapid prototyping of assets and customer journeys. Validate findings and creative quality, document effective workflows, and use the time saved to test and improve campaigns.
What success looks like
Within 90 days, establish a prioritized campaign roadmap, an agreed measurement framework, and initial audience and market insights, with the first priority campaign launched.
Deliver coordinated local, event, and evergreen campaigns with clear audience choices, channel rationale, ownership, and follow-up.
Demonstrate improvements in awareness, relevant customer reach, qualified engagement, and pipeline contribution against agreed campaign baselines and goals.
Keep teams, agencies, and partners aligned on commitments, delivering campaigns on time and within agreed budgets.
Build a repeatable campaign framework that reduces planning and launch time and turns measured results into better campaign decisions.
What you bring
8+ years of experience in integrated campaigns, demand generation, or Account-based marketing, including significant hands-on ownership of multi-channel programs at scale.
Minimum of 4-5 years leading integrated campaigns for 1 or 2 companies.
A proven record of delivering integrated campaigns with measurable business outcomes. You can explain your personal contribution, what worked, what did not, and how those lessons changed your approach.
Strong audience and market research skills. You can identify decision-makers, understand their needs and trusted sources, and explain why particular messages, channels, and offers will reach them.
Experience combining digital and physical channels into a connected customer journey, with sound judgment about local relevance, event amplification, and sustained demand creation.
Creative thinking about media and activation. You see opportunities beyond traditional formats, turning local partnerships, street marketing, and unexpected touchpoints into relevant ways to reach your audience. You challenge agencies and partners to think beyond standard media plans and uncover distinctive opportunities that others overlook.
A clear point of view on measurement and attribution. You can define success for different campaign types, interpret incomplete data, and distinguish engagement metrics, pipeline influence, and evidence of incremental impact.
Proven agency and vendor management skills, including selection, briefing, scope and budget management, creative feedback, and performance accountability.
Strong systems thinking and practical use of AI. You turn campaign experience into reusable research methods, planning templates, workflows, and learning loops.
The ability to lead through influence. You bring cross-functional teams along, resolve competing priorities, communicate decisions clearly, and remain accountable for outcomes without managing every contributor.
Comfort operating as a senior individual contributor: you can set strategy and do the work yourself, manage multiple campaigns, and make thoughtful trade-offs with limited resources.
Experience that would be especially valuable
Experience in B2B technology, cloud infrastructure, AI, developer platforms, or enterprise software, reaching technical and business audiences.
Experience building city-specific or regional campaigns informed by local audience research and media habits.
Experience extending the impact of major industry events through coordinated campaigns before, during, and after the event.
A track record of co-marketing with technology or ecosystem partners, including joint content, distribution, and activation.
Experience using CRM, marketing automation, account-based marketing, and campaign analytics tools to connect activity with account engagement and commercial outcomes.
The profile we are looking for
You think like a strategist and work like a builder. You start with the audience and the business outcome, choose channels with purpose, and bring people together around a clear plan. You are comfortable moving from research to a creative brief, from an agency review to a campaign dashboard, and from results to the next experiment. You are ready to own the work as a senior individual contributor and help build a scalable integrated campaign capability at Nebius.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Espoo
Workplace: Hybrid
ICEYE INTERN LAB: MISSIONS INTERN
Role highlights
- Role: Missions Intern, ICEYE Intern Lab
- Location: Espoo, Finland (onsite)
- Department: Missions
- Employment type: Fixed-term, fully paid internship (3-6 months, flexible)
- Start: April / early May 2027
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE IS DIFFERENT
Few people get to start their career delivering satellite missions. You will.
ICEYE Intern Lab is a fully paid, onsite internship for high-potential students who want to see how complex satellite missions are delivered on real programs. You don’t need space industry experience to apply. We’re looking for curious, fast-learning students with a strong academic record and a hands-on, ownership-driven mindset.
You’ll join one of our Missions teams as a contributing team member, working on live work with real customers, with a dedicated manager and a mentor. You’ll work alongside program managers, engineers and senior leaders, and see how a mission moves from signed contract to an accepted operating system.
The internship is fast and demanding, and it will stretch you. After 90 days, your manager and HRBP review your progress and discuss potential full-time opportunities where there is an approved opening.
Spots are limited and we review applications on a rolling basis, so apply early.
WHERE YOU COULD WORK
Missions turns every signed contract into an accepted, operating mission. We are hiring interns into three teams. You tell us which ones interest you in the application, and we match you based on your background and what the teams need.
- Delivery Engineering: Own a piece of the technical thread of a customer mission, from requirements through verification to acceptance. Work on processes or tools that help engineers deliver missions predictably. Best fit if you study aerospace, space, physics, engineering or a related technical field and have hands-on analysis experience from coursework, a thesis or projects.
- Program Management: Join the program teams and the PMO that keep missions on track. Help build plans, track risks and dependencies, and support improvement initiatives across Missions Programs. Best fit if you study engineering, industrial engineering and management, business or a related field, and have led a student organization, run events or delivered a project with a deadline and several stakeholders.
- Delivery and Support: Help deliver, update and support the ground systems our customers run. You may start in software testing and QA and grow towards DevOps as you learn our software platform. Best fit if you study computer science, software engineering or a related field.
- Sales and commercial operations: Join the team behind our sales leaders and the sovereign satellite deals they pursue. Help coordinate strategic campaign reviews, keep pipeline and deal data accurate, build reports and dashboards, and research markets and customers. Best fit if you study business, economics, industrial engineering and management, geography, political sciences, or a related field, and excel at communicating with senior stakeholders, have analyzed data, supported a sales effort, or run a project with several stakeholders.
YOUR DAY-TO-DAY RESPONSIBILITIES
Depending on your team, you will:
- Own a defined, scoped piece of a live mission or program, with outcomes agreed with your manager on day one
- Talk to engineers, program managers, customers and internal experts to understand the problem, and turn what you learn into clear plans, requirements or fixes
- Work with software, hardware, operations and commercial teams to keep delivery on trackUse data and AI tools to analyze status, spot issues early and explain the tradeoffs behind your recommendations
- Prepare for and join internal reviews and, where relevant, customer meetings
- Present your work in weekly reviews and demo days
- Learn how satellite missions are delivered, from contract to operation
WHAT WE’RE LOOKING FOR
Must haves
- Currently enrolled as a Bachelor’s student (3rd year or later) or Master’s student, ideally in engineering, space, physics, computer science, industrial engineering and management, business, geography, political sciences or a related field; recent graduates are also eligible
- A strong academic record and a track record of standing out, for example through projects, internships, thesis work or student communities
- You can break a complex problem into parts, work out what matters and test your assumptions
- You learn fast and are comfortable digging into how complex systems work with engineers
- You take ownership and can move work forward without formal authority
- You have an AI-native way of working: you use AI tools (for example AI assistants and coding agents) to accelerate research, analysis and problem solving, and you can give examples
- Strong communication skills for technical and non-technical audiences, written and spoken
- Fluent written and spoken English
- Eligible to work onsite in Finland (EU/EEA citizen, or able to secure an appropriate visa with ICEYE’s support)
- Able to obtain a security clearance where required
Nice to haves
- Hands-on project experience, for example a student satellite or rocketry team, a startup, a consulting or industry internship, or leading a student organization
- Experience with requirements, verification and testing, planning tools, spreadsheets, SQL or Python
- Experience with CRM tools (for example Salesforce), sales or business development, or data analysis and reporting
- Knowledge of software, hardware or embedded systems
- Background in Earth observation, SAR, remote sensing or satellite ground segments
- Interest in space, defence or other mission-critical industries
You...
- are not afraid to ask a lot of questions
- are proactive, resourceful and a hands-on problem solver
- manage your time well in a fast-paced, high-impact environment
- are comfortable giving and receiving feedback
WHAT ICEYE GIVES
- A paid internship with a dedicated manager and a mentor
- Live projects with real customer impact
- A 90-day review and a conversation about full-time opportunities if you excel in the role
RECRUITMENT PROCESS
Applications close on December 20th. We review applications on a rolling basis, so apply early. The internship starts in April / May 2027.
1. Application: Submit your CV and answer a few short questions instead of a cover letter (about 30 minutes). You tell us which teams interest you.
2. Peer interview (30 min): A chat with a current or former ICEYE intern about how you work, learn and collaborate.
3. Team interview (60 min): A conversation with the team you are matched to, including a short take home task and presentation. We care more about how you approach the problem than about getting a perfect answer.
4. Decision and offer.
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing and success are a priority, with continuous learning and a culture where collaboration is how we win.
How we work (our values)
- Make the impossible possible: We set ambitious goals, stay calm under pressure, and keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully and understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company and consider how your work affects others.
- Drive effective teamwork: Create psychological safety and invite different perspectives. There are no bad questions.
- Act as one team: We win together and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable.
DIVERSITY, EQUITY AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. We're committed to fair, inclusive hiring and equal opportunity, and everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma is building the system of record for digital product development: collaborative tools with natural interfaces that bring PMs, developers, QA, and designers together. That creates new-to-the-world problems in how we build AI products, understand how people use them, and evaluate what makes them useful. You'll work with a unique, petabyte-scale dataset with rich traces of collaborative design and product building to tackle those problems. We're looking for an Applied Data Researcher who combines scientific depth with a proactive builder mindset. Reporting directly to our Head of Data, with regular visibility with C-level executives, you'll identify and vet opportunities, lead investigations into critical questions, and build useful Data products, tools, and prototypes. You'll work across Data Science, Engineering, Product, Design, and AI Research, building directly and providing technical direction to teams of other scientists as efforts grow.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Identify and vet consequential opportunities across Data products and tools, AI measurement and evaluation, and applied data capabilities; lead investigations and shape priorities with partners
Develop and validate methods for evaluating generative AI and agentic workflows, including representative datasets, baselines, rubrics, and evals; investigate uncertainty, bias, failure modes, and real user outcomes
Personally write code and build or adapt LLM-powered tools, agentic workflows, models, prototypes, and demos that test scientific, product, and tool hypotheses, using AI-assisted coding and analysis in your work
Provide technical direction and oversight for larger projects, delegate work to teams of senior and staff scientists, and mentor scientists and engineers while maintaining a substantial personal contribution to code and methods
Independently drive delivery or partner with engineering to turn useful prototypes into maintained systems, balancing quality, latency, cost, reliability, and iteration speed
Establish reusable methods, tools, and technical standards; iterate with users, drive adoption across teams, and use evidence to improve an approach or recommend a change in direction
Communicate findings, recommendations, limitations, and tradeoffs clearly to partners and C-level executives, connecting scientific and technical work to important product and company decisions
We'd love to hear from you if you have:
Deep expertise in machine learning, statistics, causal inference, or a related quantitative field, plus hands-on experience in generative AI evaluation and measurement, including evals, labeling, and agentic workflows
Fluent programming skills in Python or a comparable language, plus SQL, and a record of independently building, debugging, testing, and reviewing useful software, including working effectively with AI-assisted development tools
A proactive builder mindset and end-to-end ownership: experience identifying important opportunities and carrying ambiguous work through method development, implementation, rigorous evaluation, and sustained use by others
A sustained record of company-, organization-, or cross-pillar scientific impact, including shaping technical direction, overseeing larger projects, and leading other senior scientists through influence and delegation
Strong judgment, independence, and collaborative communication, including experience making recommendations to C-level executives, explaining uncertainty and tradeoffs, and aligning partners on priorities and decisions
While it's not required, it's an added plus if you also have:
Experience with human labeling, automated judge validation, conversational data, or multimodal AI and machine learning
Experience building interactive applications, lightweight interfaces, APIs, or reusable open-source tools
Cloud and data infrastructure experience; familiarity with Snowflake, AWS, Dagster, dbt, or Hex is useful, but no particular vendor or framework is required
An MS or PhD in machine learning, computer science, statistics, or a similar quantitative discipline; graduate research, publications, or equivalent applied depth
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$235,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: New York
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
About the Galaxy Summer Internship Program
The Galaxy NYC Summer Internship Program is an immersive, nine-week experience taking place on-site in our New York HQ office. During the nine weeks, you will gain hands-on, practical work experience on our
Data Center Growth & Development team
, working on real products and problems alongside the people building them. In addition to learning on the job, Galaxy interns participate in professional development programming, social events, and networking opportunities with senior leaders.
Program Dates
:
June 7th – August 6th, 2027
What You'll Do:
You will support the team across the lifecycle of a data center project, from the first look at a site to a signed deal. Expect real work with real deadlines, not a side project.
Help scout and evaluate potential data center sites by looking at what makes a location work: power, land, fiber, and permitting.
Keep our pipeline of sites and market deals organized so the team always knows what is live and what is next.
Track industry trends, computing demand across stakeholders, power market dynamics, and turn what you find into short insights for the team.
Support the financial models that show whether a project makes sense and what returns it could deliver.
Help prepare the memos and presentations senior leaders use to make major investment decisions.
Work with cross-functional partners across capital markets, power, land, legal, and engineering to keep deals moving.
Use AI tools to work faster and smarter and build small tools the team can use every day.
What We're Looking For:
We welcome students from finance, engineering, and related quantitative backgrounds. You do not need data center experience; you need curiosity and the drive to learn fast.
Currently pursuing a Bachelor’s degree in Finance, Economics, Engineering (electrical, mechanical, civil, or similar), Real Estate, Business, or a related quantitative field.
Strong analytical and quantitative skills, with solid Excel fundamentals and an interest in financial modeling.
Comfort using AI tools to research, analyze data, automate repetitive work, and build simple tools. Coding experience in Python or SQL is a plus but not required.
Strong written and verbal communication, with the ability to explain your findings clearly and concisely.
Excellent attention to detail, organization, and time management across multiple tasks.
A self-starter attitude: you ask good questions, take ownership, and are not afraid to dig into unfamiliar topics like power markets or real estate contracts.
Genuine interest in digital infrastructure, AI compute, and energy transition.
Eligibility Requirements:
Undergraduate or master’s students graduating between December 2027 and June 2028
Eligible master’s students must have fewer than two years of relevant, full-time work experience
Students enrolled in PhD or JD programs are not eligible to apply
Here are some of the industry-leading benefits of interning at Galaxy:
Opportunities to learn about the Digital Asset and Data Center industry
Free daily snacks and weekly lunches
Smart, entrepreneurial and fun colleagues
Employee Resource Groups
*Benefits may vary based on location.
Interns are classified as non-exempt employees and will be paid a rate of $55/hr.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you’ll be a strategic advisor to some of GitLab’s most important customers, helping them connect our DevSecOps platform to their business goals and realize meaningful, long-term outcomes. You’ll partner closely with customers after the sale to turn pre-sales command plans into concrete success plans, guide them along the customer journey, and drive hands-on enablement, adoption, utilization, and maturity. Reporting into a Senior Manager within our North America Customer Success organization, you’ll own a book of customers, act as their primary GitLab liaison for questions and escalations, and coordinate with Product Management, Engineering, Sales, Professional Services, and Support so customers can navigate complex technical and organizational challenges with confidence.
You’ll use your understanding of Git, software development lifecycles, and continuous integration, continuous deployment, and DevSecOps practices to help customers adopt best practices and stay current with new GitLab capabilities. In your first year, success looks like building strong, consultative relationships with key stakeholders, increasing adoption of the GitLab platform, and strengthening retention, growth, and customer satisfaction across your portfolio.
What you’ll do
Partner with customers to translate pre-sales command plans and desired business outcomes into actionable objectives and clear success criteria.
Guide customers on how to best use the GitLab platform, including common DevSecOps best practices, Git workflows, CI/CD, and adoption patterns.
Own a book of customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic and technical engagement.
Build and maintain Customer Success Plans, define critical goals and key performance indicators, and track progress with customers over time.
Act as the primary GitLab liaison for assigned accounts, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Provide hands-on technical enablement and onboarding, including education on new GitLab features, releases, and relevant use cases.
Program manage account escalations, ensuring root causes are understood, follow-up actions are owned, and stakeholders are informed.
Collaborate with Services and other internal teams to identify and recommend training, enablement, and maturity opportunities aligned to customer needs.
What you’ll bring
Practical understanding of Git, common branching strategies, and modern software development lifecycles.
Working knowledge of continuous integration, continuous deployment, and DevSecOps practices.
Experience partnering with customers to define business outcomes and translate them into actionable success plans, key goals, and measures.
Background in customer success, post-sales, or professional services roles focused on adoption, retention, and satisfaction.
Ability to manage a portfolio of customers, including handling escalations and coordinating across Support, Product Management, Sales, and Professional Services.
Strong communication, presentation, and organizational skills, with attention to detail and analytical thinking.
Experience planning and managing projects or initiatives in technical environments, including identifying training and enablement needs.
Alignment with GitLab’s values and interest in applying transferable skills from related roles or industries, with flexibility to travel as needed according to company policy.
About the team
We are part of GitLab’s Customer Success organization. Our mission is to help customers align the GitLab platform with their business objectives through hands-on technical enablement, driving adoption, utilization, and DevSecOps maturity while building strong, consultative relationships. As Customer Success Architects, we act as trusted advisors and key liaisons between customers and the broader GitLab ecosystem, collaborating closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide roadmaps, and navigate escalations. We work in an all-remote, asynchronous way, coordinating across time zones to support a focused set of strategic accounts and ensure long-term customer success.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$93,600
—
$158,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote - USA
At Clover, the Business Enablement team leads our technological advancement while ensuring robust security and compliance. We deliver user-friendly corporate applications, manage complex data ecosystems, and provide efficient tech solutions across the organization. Our goal is simple: we make it easy for the business to do what’s right for Clover.
We’re hiring a Director of Product to build and lead a product function in Clover's new R&D function. Reporting directly to the CTO, the scope of you and your team will span health-plan, care services, and corporate technology.
This is a player-coach role. You will personally work through difficult product questions while developing a small, flat team of product managers and embedded product operations staff. Most PM assignments will pursue one or two defined outcomes through repeated research and experiments. A small number of senior assignments will require judgment across ambiguous problem spaces to identify and shape the next project worth doing.
You will lead product craft across R&D from the outset, while drawing on the product expertise of Counterpart, our separate technology subsidiary. The surface area is large, and Product missions and capacity will evolve with the business needs and evidence.
You’ll work with empowered teams and individuals: our engineers work directly with users, exercise product judgment, and own technical execution. Many operational needs are clear and practical technical solutions are available; the harder work is resolving details, ownership, and adoption. Our bias is to build the simplest useful system and iterate quickly. You will recognize when engineers and operating owners can advance directly, where a PM can improve a defined outcome, and where substantial product or design discovery is needed.
As a Director of Product, you will:
Build and develop the product team. Hire for the work, give direct feedback, coach research and measurement, and grow people’s judgment while keeping the structure proportionate to the team.
Build a culture within product and engineering that values incremental progress toward measurable outcomes, clear stakeholder communication, and aggressive AI-forward productivity.
Understand the member journey across plan and clinical operations. Observe the work, review interactions and data, and connect apparent technology problems to the underlying needs of members and staff.
Choose focused product missions with business and engineering partners. Decide where dedicated product attention will help and match the assignment to the uncertainty: a defined improvement mission or senior discovery across a broader problem space. Establish useful baselines, define success, test assumptions, and change course when the evidence warrants it.
Personally investigate ambiguous opportunities. Turn them into a clear problem, evidence of value, a plausible approach, and a useful first delivery or learning milestone.
Develop an embedded Product Operations function that connects frontline observation, testing, training, and adoption to product and engineering decisions.
Partner closely with product leaders in other organizations, Special Project Leads, clinical leaders, and operating owners. Make ownership clear across shared journeys and capabilities.
Use AI directly to investigate ideas, build and test prototypes, and run bounded experiments. Check the outputs and use what you learn to choose the next step. Work with engineering and operating owners to take promising experiments into production; engineering retains technical delivery and readiness, and operating owners accept the resulting workflow.
Success in this role looks like:
First 90 days: You understand the initial member and operational journeys, have selected focused product missions with engineering and operating partners, and can explain where teams can advance directly. You are personally advancing a difficult product question, coaching the initial PM work, and establishing credible evidence from an improvement or experiment.
First six months: PMs exercise stronger judgment and independently advance their assigned missions. Senior discovery produces focused projects and well-supported decisions to defer or stop. Shipped changes are being used, and product decisions connect to measurable improvements in member experience, operational effectiveness, or unit economics.
You should get in touch if:
You have led and developed product managers while remaining personally involved in discovery, prioritization, and difficult product decisions.
You have built or substantially shaped a product function and are comfortable starting with a small team and an evolving remit.
You have improved products used in real operational workflows and can connect software, human work, business economics, and adoption.
You use AI heavily in your own work and have a practical view of its capabilities and limitations, and strong hypotheses about its future.
You are technically fluent in systems, APIs, data, and AI behavior. You can independently investigate an idea, build and test a prototype, and run a bounded experiment using AI. You can understand the architectural implications of the products you help design.
You use research, data, and experiments to make decisions, and can distinguish a promising observation from evidence strong enough to act on.
You work effectively with engineers who exercise broad judgment and with operating leaders who own their businesses. You build trust through direct relationships and clear decisions.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-Remote
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$207,000
—
$270,000 USD
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Every business pays bills, and many of them still do it by hand. Someone opens the invoice, types it in, codes it, chases approvals, pays it, matches it and syncs it to the books. It's one of the largest manual workflows left in finance.
We're building the version where software does that work. Bills come in and get read, coded, matched, approved and paid, and a person steps in only when judgment matters. Bill Pay is already one of Ramp's fastest-growing products. The next few years decide who owns AP for the next decade, and we plan for it to be us.
We're looking for a PM who wants to build that.
- Please note that this role requires in-person presence at our NYC or SF office at least 2 days/week.
- Level will be determined based on the candidate’s interview performance and previous scope of responsibility.
WHAT YOU’LL DO
- Own strategy, roadmap and results for a major part of Bill Pay.
- Spend real time with AP clerks, controllers and CFOs, and turn what you see into product.
- Prototype with customers, set quality bars with Engineering and Data, and ship automation people trust.
- Measure success by adoption, automation and time saved, then use the data to decide what comes next.
- Work with Procurement, Accounting, Payments and Risk so a bill moves from inbox to payment to the books without gaps.
PROBLEMS YOU'LL WORK ON
- How do we get from "AI drafts the bill" to "AI handles the bill" without customers losing trust or control?
- When should an agent act on its own, when should it ask, and how do we show our work so a controller signs off with confidence?
- How do we make one product that a 10-person startup sets up in minutes and a multi-entity enterprise with an ERP and an AP team runs at scale?
- How do we catch the wrong bill, the duplicate and the suspicious vendor change before the money leaves?
- How do we use what Ramp knows across millions of transactions to help customers pay smarter, not just faster?
WHAT YOU NEED
- You have 5+ years building products, and you've owned at least one from first customer conversation to real adoption.
- You've built with AI hands-on, whether in products, prototypes or side projects, and you have opinions about evals, failure modes and user control.
- You're technical enough to go deep with engineers on data models and integrations, and you pull your own data.
- You can make complex workflows simple without stripping out what power users need.
- You learn new domains fast. You don't need to know AP today, but you'll want to know it better than anyone in six months.
- You write clearly, decide quickly and get teams to ship.
- You want a hard problem, a high bar and more scope as soon as you've earned it.
NICE-TO-HAVES
- You've worked on AP, payments, accounting or other finance software.
- You've shipped AI to production, especially document understanding or agent workflows.
- You've built for enterprise customers: ERPs, multi-entity setups, complex approvals and permissions.
- You've worked at a high-growth startup and know what it takes to scale a product that's working.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY; Remote - Global; Salt Lake City, UT; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
As a Strategic Account Manager, you will be a senior, client-facing member of the team - responsible for the commercial relationship with our customers (Property Management Companies). This consists of owning and growing a portfolio of the company’s most valuable relationships within our Strategic segment, and providing support from all angles for clients with complex needs and networks. This is a proactive partner role - you will act as the customer’s trusted advisor, business partner, and industry expert - to maintain, develop, grow, and expand the business relationship.
What you’ll do
Relationship Building & Executive Engagement
Establish, maintain, and grow customer relationships with stakeholders (including C-Suite)
Act as the primary point of contact and liaison between the customer and internal teams to ensure our partners are receiving white glove service, and that the business has visibility and influence into each account in your book of business
Become the customer’s close advocate and valued consultant
Travel regularly to industry events and conferences as well as visit our partners on-site
Strategic Account Planning & Collaboration
Build, implement, and lead the strategy for each of your assigned accounts
Partner with internal stakeholders across the organization to ensure an excellent customer experience starting from the hand off from Sales, to Onboarding, to continued and regular support from you as their Account Manager
Learn and engage with each account regularly - through monthly meetings, QBRs, sharing reporting, troubleshooting and problem solving, providing clear ROI, etc.
Work to proactively increase engagement and product adoption across your portfolio
Pipeline Development & Consultative Expansion
Sell the value of Flex with a consultative and solutions oriented approach
As Flex matures, be able to confidently sell additional products and services to our partners
Manage and execute on all aspects of commercial negotiations and agreements
Key qualifications
Knowledge/experience in the multifamily/real estate industry is a plus!
Account Management Experience: 6-8+ years experience in Account Management, with at least 2-3 years experience with Enterprise or Strategic accounts.
Experience owning, managing, and negotiating complex customer relationships and deals.
Strong Communication Skills: High EQ, interpersonal abilities, passionate about Flex’s mission and product, and proven ability to influence and motivate others.
Advanced Analytical Skills: Proficiency in quantitative tools for data analysis to identify and prioritize top areas of opportunity within large portfolio data sets. Experience utilizing AI tools to analyze data, and the ability to put findings into action.
Tech Proficiency: Experience with Salesforce is a plus. Experience working in tech companies and problem-solving complex product issues.
Cross-Functional Collaboration: Proven ability to collaborate effectively across Sales, Marketing, Customer Success, and Product teams.
Platform Knowledge: Understanding of Account Management, sales, and marketing platforms, systems, and tools. Experience in driving engagement with marketing tactics such as email, flyers, and digital ads is a plus.
Self Starter: Experience establishing the foundation for or being a part of launching Account Management Teams / roles at a tech company.
Strategic Thinker: Ability to decipher and understand customer priorities and needs, industry dynamics, and prioritize and strategize accordingly to grow and support accounts.
Relationship Building: Proficiency in building internal and external relationships with key stakeholders and multithreading in complex organizations.
Quick Learner: Ability to adapt, learn, and iterate swiftly in the rapid changes within the PropTech/FinTech landscape. Comfortable with ambiguity and test-and-learn mindset.
T.O.E: Last, but certainly not least, Team Over Everything. Our positive, team first culture is everything here at Flex. This role requires an even temperament that is always willing to put the team ahead of individual recognition.
Compensation
The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. This is a commission earning role. The OTE (On Target Earnings) listed below:
OTE (NYC/Bay Area, Los Angeles, Seattle)
$165,000
—
$200,000 USD
OTE (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$147,600
—
$184,500 USD
OTE (Salt Lake City, all other USA cities)
$140,000
—
$174,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Dallas-Fort Worth, TX; Austin, TX; Houston, TX; Denver, CO
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
General Manager,
you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This role sits at the intersection of strategy, operations, and partnership management within a fast-growing tech company.
This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!
Who You Are:
Strategic leader with 6+ years of experience, with a track record of driving strategy and leading complex operations; Bachelor’s degree required
Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
Savvy and tactful communicator: you intuitively find the right tone in every situation
Foster a culture deeply committed to providing a world class customer service experience
Strong analytical thinker who uses data to guide strategy, not just report outcomes.
Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading teams
Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly
Effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
Problem solver; you don’t accept the status quo and are always looking for creative solutions
What You'll Do:
Own and manage the end-to-end operating strategy of Via’s services on behalf of our partner.
Manage the financial performance of the service, including managing P&L, forecasting budgets, and driving strategy to improve profitability and efficiency.
Develop and continuously refine operating plans, staffing models, and scheduling strategies for a 24/7 operation.
Partner cross-functionally within Via to lead initiatives that improve efficiency, reliability, and customer experience.
Serve as the
face of the operation, building trusted relationships with drivers, customers, community stakeholders, and local partners.
Drive continuous improvement by defining KPIs, analyzing performance trends, and translating insights into action on a weekly and monthly basis.
Prepare and present reports that communicate performance, risks, and opportunities to internal and external stakeholders.
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations.
Travel to and from DFW as needed
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $140,000 - $190,000 per year + RSU package
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Ready to join the ride?
Via is an equal opportunity employer.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
This is more than just a management role—it’s your chance to build out our practice on the forefront of the observability space. As the
Director of Observability Architects (Americas)
, you’ll set the strategy for market-aligned teams of solution experts who guide Grafana’s customers through onboarding, adoption, and expansion. You will ensure that our customers leverage the full power of our platform to meet their business needs. This is your opportunity to drive tremendous impact, influence product direction, and help set a new industry standard for technical customer success.
What You’ll Be Doing:
Direct the bulk of your day-to-day work based on guidance and goals from leadership, owning the planning, actions and outcomes of the region.
Be responsible for customer adoption, retention and expansion, owning the ongoing reporting, analysis, and escalation of your team’s engagements.
Partner with AMER
Sales leadership on customer programs, marketing initiatives and community/company events to drive adoption and expansion.
Work alongside your team as an executive sponsor for our most important customers to ensure success and bring grounded feedback into your operation.
Leveraging advanced AI tooling to the fullest extent, while prioritizing and maintaining human control and contact.
Develop, refine, and improve our programs and materials to bring the best experience to our customers.
Attract, recruit, ramp, and mentor a team of great Observability Architects from diverse backgrounds and experiences.
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Work with the team to create and enhance internal and external Grafana content and enablement.
What Makes You a Great Fit:
3+ years leading a team, 5+ years in the high tech industry having held customer facing and leadership roles such as TAM Manager, Customer Success Manager, SE Manager, Architect, etc.
Experience as a manager-of-managers, and strong leadership coaching skills.
Direct experience mentoring, developing people and managing performance over time.
In-depth technical knowledge and a desire to retain those skills in a leadership role.
Experience in open source or cloud-first/product-led go-to-market programs.
Knowledge in the observability space, especially expertise in the Grafana platform and/or competitors’ monitoring/data/visualization products.
Strong written and oral communication skills to collaborate with our remote-first internal teams and diverse customer base.
Creative problem-solving skills and the ability to rapidly pivot and adapt.
Compensation & Rewards
In the US, the OTE (On-Target Earnings) compensation range for this role is $310,000 - $370,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote, Arizona, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a talented Senior Sales Engineer to join our Enterprise, Existing Business sales team. As an Enterprise Sales Engineer, you will work closely with our sales team to understand our Enterprise customers’ complex business needs and showcase how Fivetran’s data replication solutions can help them achieve their desired business outcomes. You will be responsible for providing technical expertise, identifying technical requirements, and supporting a regimented proof-of-value process throughout the sales cycle.
Technologies You’ll Use
AWS, GCP, Azure, Snowflake, BigQuery, Databricks, Kafka, Grafana Linux, Windows, Python
What You’ll Do
Work with Enterprise customers to understand their business, their use cases, and their data replication and data transformation requirements
Work cross functionally with your internal counterparts (AEs, Professional Services, BDRs, marketing, and support) to build and maintain a holistic account ownership plan
Develop and deliver technical presentations to Enterprise audiences
Ensure the technical win by running a tight proof-of-value process
Work closely with Fivetran+dbt’s Product and Engineering teams to ensure alignment of our solutions to Enterprise customer needs
Develop and maintain relationships with key Enterprise customers and partners
Stay up-to-date on the latest technologies and trends in our industry
Skills We’re Looking For
5+ years in one of the following areas: data replication, data practitioner, data operations, analytics, sales engineering, or related technical field
Proven ability to work cross-functionally to support large enterprise customers
Strong technical background covering data replication, cloud infrastructure, data replication technologies, and/or database administration
Experience with modern data analytics technologies, including cloud data warehouses, transformation tooling, data catalogs, and BI tools
Excellent communication and presentation skills with a keen ability to explain complex technical concepts to both technical and non-technical stakeholders
Strong problem-solving and analytical skills
Bonus Skills
Experience with Oracle, SQL Server & SAP databases
Basic python competency and advanced SQL knowledge
Hands on experience with other data replication or ETL tools
Experience with self-hosted software applications and supporting infrastructure
Hands on networking experience both in the cloud and on-premise
This position qualifies for Fivetran’s incentive plan, and it’s common for employees in this role to achieve the total on-target earnings.
As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in-person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process.
OTE (On Target Earning)
$197,516.46
—
$273,115.47 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
We are seeking a proactive, results-driven Manager, CMC Materials Management to own domestic and international logistics supporting our research, development, and manufacturing programs. Own end-to-end materials logistics:
Design, develop, and maintain software applications for robotic and autonomous systems. Develop robotics algorithms using C++, Python, and ROS/ROS2.
УдалённоmiddleСША; Candidates from eligible locations across the United States may apply; We welcome qualified candidates from diverse professional backgrounds and encourage applications from eligible candidates across the United States
We are seeking a talented and experienced Unity Developer to join our growing development team in the United States. Design, develop, and maintain interactive applications and games using Unity.
УдалённоmiddleСША; Candidates from eligible locations across the United States are welcome to apply; Ability to collaborate with distributed teams across different time zones; We welcome qualified candidates from diverse professional backgrounds and encourage applications from eligible candidates across the United States
We are seeking a talented and experienced Game UI Engineer to join our game development team in the United States. Design, develop, and implement user interfaces for games and interactive applications.
УдалённоmiddleСША; Candidates from eligible locations across the United States are encouraged to apply; Ability to collaborate with distributed teams across different time zones; We welcome qualified candidates from diverse professional backgrounds and encourage applications from eligible candidates across the United States
We are looking for a Digital Marketing Manager to own and scale our B2B demand generation engine. In this role, you will drive pipeline growth and lower customer acquisition costs (CAC) by orchestrating high-impact paid campaigns, targeted ABM programs, and sophisticated marketing automation workflows.
In this position, the successful candidate will be responsible for acting as the liaison to our customer’s executive teams to build strong relationships and ensure that their requests are met with a focus on positive customer experience.
УдалённоГеография найма не уточнена
УдалённоseniorRemote - Europe
ГибридСтажёрEspoo
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УдалённоRemote, United States; We work in an all-remote, asynchronous way, coordinating across time zones to support a focused set of strategic accounts and ensure long-term customer success; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote - USA; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
New York, NY; Remote - Global; Salt Lake City, UT; San Francisco, CA; For candidates outside of these areas, you may be eligible for our relocation assistance program
Dallas-Fort Worth, TX; Austin, TX; Houston, TX; Denver, CO
United States (Remote)
УдалённоseniorRemote, Arizona, United States, AMER