Product Manager | Bill Pay

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE  Every business pays bills, and many of them still do it by hand. Someone opens the invoice, types it in, codes it, chases approvals, pays it, matches it and syncs it to the books. It's one of the largest manual workflows left in finance. We're building the version where software does that work. Bills come in and get read, coded, matched, approved and paid, and a person steps in only when judgment matters. Bill Pay is already one of Ramp's fastest-growing products. The next few years decide who owns AP for the next decade, and we plan for it to be us. We're looking for a PM who wants to build that. - Please note that this role requires in-person presence at our NYC or SF office at least 2 days/week. - Level will be determined based on the candidate’s interview performance and previous scope of responsibility. WHAT YOU’LL DO - Own strategy, roadmap and results for a major part of Bill Pay. - Spend real time with AP clerks, controllers and CFOs, and turn what you see into product. - Prototype with customers, set quality bars with Engineering and Data, and ship automation people trust. - Measure success by adoption, automation and time saved, then use the data to decide what comes next. - Work with Procurement, Accounting, Payments and Risk so a bill moves from inbox to payment to the books without gaps. PROBLEMS YOU'LL WORK ON - How do we get from "AI drafts the bill" to "AI handles the bill" without customers losing trust or control? - When should an agent act on its own, when should it ask, and how do we show our work so a controller signs off with confidence? - How do we make one product that a 10-person startup sets up in minutes and a multi-entity enterprise with an ERP and an AP team runs at scale? - How do we catch the wrong bill, the duplicate and the suspicious vendor change before the money leaves? - How do we use what Ramp knows across millions of transactions to help customers pay smarter, not just faster? WHAT YOU NEED - You have 5+ years building products, and you've owned at least one from first customer conversation to real adoption. - You've built with AI hands-on, whether in products, prototypes or side projects, and you have opinions about evals, failure modes and user control. - You're technical enough to go deep with engineers on data models and integrations, and you pull your own data. - You can make complex workflows simple without stripping out what power users need. - You learn new domains fast. You don't need to know AP today, but you'll want to know it better than anyone in six months. - You write clearly, decide quickly and get teams to ship. - You want a hard problem, a high bar and more scope as soon as you've earned it. NICE-TO-HAVES - You've worked on AP, payments, accounting or other finance software. - You've shipped AI to production, especially document understanding or agent workflows. - You've built for enterprise customers: ERPs, multi-entity setups, complex approvals and permissions. - You've worked at a high-growth startup and know what it takes to scale a product that's working. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice