EdgeQ Technologies Private Limited

Responsibilities: — Analyze, validate, and maintain datasets used for AI and machine learning applications. — Identify missing, duplicate, inconsistent, and inaccurate data. — Perform data cleaning, preprocessing, and quality checks. — Evaluate training and testing datasets for accuracy and completeness. — Develop and maintain data quality standards and validation procedures. — Review AI-generated outputs and identify data-related errors or inconsistencies. — Perform data annotation, labeling, classification, and categorization when required. — Collaborate with Data Scientists, AI Engineers, and Data Engineers. — Create SQL queries and Python scripts for automated data validation. — Monitor data quality metrics and prepare analytical reports. — Identify root causes of data quality issues and recommend corrective actions. — Maintain data documentation, validation logs, and quality reports. — Support continuous improvement of AI training datasets and data pipelines. Requirements: — 2–6 years of experience in Data Quality Analysis, Data Analytics, or AI Data Quality roles. — Strong understanding of data validation, data cleaning, and data profiling. — Working knowledge of SQL and database management. — Experience with Python for data analysis and validation. — Familiarity with Pandas, NumPy, and data processing libraries. — Understanding of AI, machine learning, and data preparation workflows. — Experience with structured and unstructured datasets. — Knowledge of data annotation and labeling methodologies. — Familiarity with Excel, Google Sheets, and data visualization tools. — Strong attention to detail and analytical thinking. — Excellent communication and problem-solving skills. Preferred Qualifications: — Bachelor's degree in Computer Science, Data Science, Statistics, Information Technology, or a related field. — Experience with AI/ML training data evaluation. — Familiarity with data quality tools and frameworks. — Knowledge of Tableau, Power BI, or similar reporting tools. — Experience with cloud data platforms such as AWS, Azure, or Google Cloud. — Understanding of ETL/ELT pipelines and data warehousing. — Familiarity with data governance, privacy, and compliance standards. — Experience evaluating LLM outputs and Generative AI datasets. Benefits: — Competitive annual salary of $70,000 – $115,000 USD. — 100% remote work opportunity within the United States. — Flexible working arrangements. — Health, dental, and vision insurance. — Paid time off and holidays. — Retirement savings benefits, where applicable. — Professional development and training opportunities. — Career advancement opportunities. Candidates must be legally authorized to work in the United States and able to collaborate across different US time zones.

Responsibilities: — Provide technical support to employees and end users via email, phone, and remote tools. — Troubleshoot hardware, software, network, and operating system issues. — Install, configure, and maintain computers, applications, and IT equipment. — Assist users with Windows, macOS, Microsoft Office, and other business applications. — Diagnose and resolve technical issues within service-level agreements. — Manage IT support tickets and maintain documentation. — Support user account management, password resets, and access permissions. — Assist with network connectivity, VPN, Wi-Fi, and printer issues. — Monitor IT systems and escalate complex problems. — Maintain IT asset records and support equipment deployment. — Follow IT security policies and data protection procedures. — Provide clear technical guidance and excellent customer service. Requirements: — 1–5 years of experience in IT Support or similar roles. — Strong knowledge of Windows OS and basic macOS troubleshooting. — Understanding of computer hardware, software installation, and configuration. — Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, and VPN. — Experience with Microsoft 365, Outlook, Teams, and Office applications. — Familiarity with remote desktop and troubleshooting tools. — Experience with ticketing systems such as ServiceNow, Jira, or Zendesk. — Basic knowledge of Active Directory and user account management. — Strong communication, analytical, and problem-solving skills. — Ability to work independently in a remote environment. Preferred Qualifications: — Bachelor's degree in IT, Computer Science, or related field. — CompTIA A+, Network+, or Microsoft certifications. — Experience with cloud-based IT support environments. — Knowledge of cybersecurity fundamentals and IT best practices. — Familiarity with Microsoft Azure or Microsoft Entra ID. — Experience supporting distributed and remote workforces. Benefits: — Annual salary $45,000 – $75,000 USD. — Competitive compensation based on experience and skills. — 100% remote work opportunity. — Flexible working arrangements. — Health, dental, and vision insurance. — Paid time off and holidays. — Retirement savings benefits where applicable. — Professional development and certification support. — Career growth opportunities. Candidates must be legally authorized to work in the United States and may need to support users across different time zones.

Responsibilities: — Provide technical support to employees and end users through phone, email, chat, and ticketing systems. — Respond to IT support requests and resolve technical issues within established SLAs. — Troubleshoot hardware, software, network, and operating system problems. — Assist users with Windows, macOS, Microsoft 365, Outlook, and Teams. — Perform password resets, account unlocks, and user access management. — Support VPN, Wi-Fi, internet connectivity, and printer-related issues. — Create, update, and manage support tickets using IT service management tools. — Escalate complex technical issues to appropriate IT teams. — Maintain accurate records of incidents, resolutions, and troubleshooting procedures. — Assist with software installation, system updates, and basic configuration. — Provide remote assistance using remote desktop support tools. — Follow IT security policies and maintain data confidentiality. Requirements: — 2–6 years of experience as a Help Desk Analyst, Service Desk Analyst, or IT Support Specialist. — Strong knowledge of Windows operating systems and basic macOS troubleshooting. — Experience supporting Microsoft 365, Outlook, Teams, and Office applications. — Understanding of networking fundamentals, TCP/IP, DNS, DHCP, and VPN. — Knowledge of Active Directory and user account administration. — Experience with ticketing systems such as ServiceNow, Jira, Zendesk, or Freshservice. — Familiarity with remote desktop and technical troubleshooting tools. — Strong verbal and written communication skills. — Excellent customer service and problem-solving abilities. — Ability to manage multiple support requests in a remote work environment. — Bachelor's degree in Information Technology, Computer Science, or a related field (preferred). — CompTIA A+, Network+, or Microsoft certifications (preferred). — Experience with ITIL-based service management processes (preferred). — Familiarity with Microsoft Azure and Microsoft Entra ID (preferred). — Basic knowledge of endpoint security and IT asset management (preferred). — Experience supporting geographically distributed teams (preferred). Benefits: — Annual salary of $50,000 – $80,000 USD. — Competitive compensation based on skills and experience. — 100% remote work opportunity. — Flexible working arrangements. — Health, dental, and vision insurance. — Paid time off and holidays. — Retirement savings benefits, where applicable. — Professional development and certification support. — Career advancement opportunities. Candidates from eligible locations across the United States are encouraged to apply. Must be legally authorized to work in the United States. Availability to support different US time zones may be required.