Вакансии

Location: EMEA - Remote Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role. Money is moving onto the internet, and the shift has a name: Open Money. This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own.  Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day. About People & Talent People and Talent support the entire MetaMask community. We strive to be the destination employer of choice for our ecosystem. That goal is embedded in all the work we do to attract, retain and support our amazing talent. By joining our team you'll be working with a diverse group of incredible individuals who put 'people first' and are designing and building the workplace of the future. This role sits within our People Operations, Data & Systems ('PODS') team, which operates as a cohesive, global team within People & Talent. We drive operational excellence across the employee lifecycle by streamlining processes, strengthening programs and policies, and building scalable, intuitive systems that empower teams to do their best work. We delight our customers (employees, managers, and partners) by delivering a dynamic and engaging people experience that evolves with creativity, curiosity, and accountability. Through intentional process design, thoughtful automation, and a commitment to service excellence, PODS builds scalable, sustainable people programs that support our teams and the business. What you'll do As a Senior People Operations Associate, you will be a day-to-day owner of global People Operations, serving as our subject matter expert for Europe, while also contributing to the programs and systems work of the PODS team and leading People Operations projects from scoping through delivery.  You will manage the employee lifecycle from pre-boarding through offboarding, administer leaves, keep employee data accurate in our HR systems, and help ensure our practices remain compliant with local labor law and GDPR. Just as importantly, you will look for ways to make that work more scalable by documenting processes, enabling self-service, and applying automation and AI wherever they improve accuracy, efficiency, and the employee experience. Employee Lifecycle Operations Manage end-to-end lifecycle processes globally, including pre-boarding, onboarding, employee changes, internal transfers, and offboarding. Prepare and process employment contracts, amendments, and new-hire documentation in line with local requirements, partnering with Legal where needed. Administer parental, medical, and other statutory and company leaves, as well as benefits, across multiple countries. Coordinate with Payroll on hires, terminations, compensation changes, and leaves to ensure timely and accurate processing. Partner with Employer of Record (EOR) providers and other external vendors (such as payroll, benefits, and immigration counsel) to onboard, support, and manage employees, including in countries where we do not have a local entity. Support immigration and relocation processes in partnership with external counsel, including tracking work authorization and ensuring documentation is complete. HR Systems, Data & Compliance Maintain accurate employee records in our HRIS (ADP Workforce Now), performing regular audits, reconciliations, and data cleanup. Serve as the subject matter expert for European labor law and data privacy requirements, including GDPR, and help ensure compliance across the countries where we operate, escalating risks appropriately. Serve as a trusted point of contact for employees and managers on policy, leave, and process questions, balancing empathy with compliance. Process Improvement, Automation & Documentation Identify manual, repetitive, or error-prone processes and propose or implement automation and AI-enabled solutions, particularly for employee self-service and routine request management. Create and maintain clear documentation, including guides, FAQs, and process maps, that enable employees, managers, and the People team to self-serve. Lead and own global and regional People projects end to end, from scoping through delivery, such as system enhancements, policy rollouts, and support for new entity openings, working with Finance, Legal, and Payroll. Would be great if you brought this to the role People Operations & Compliance Experience in People/HR Operations in a global or multi-country environment, ideally in a fast-paced or scaling organization. Strong working knowledge of UK and European employment practices, statutory leave, and GDPR / UK GDPR considerations. Hands-on experience with onboarding, offboarding, employee lifecycle changes, and leave administration. Familiarity with immigration processes and global hiring or relocation support is a plus. Experience working with Employer of Record (EOR) providers and other third-party vendors, including managing vendor relationships and resolving issues across multiple providers. Experience drafting, updating, and maintaining employee policies and documentation. Systems, Data & Technical Skills Hands-on experience with an HRIS, ideally ADP Workforce Now. Strong attention to detail and a track record of maintaining data integrity through audits and reconciliations. Strong Excel/Google Sheets skills (lookups, pivot tables, data validation) for reporting and analysis. Comfort experimenting with automation and AI tools, such as workflows, bots, scripting, or AI-enabled features within existing tools. Collaboration & Communication Clear, professional communication with employees, managers, and cross-functional partners such as Payroll and Legal. Strong organizational skills and the ability to manage multiple concurrent requests, anticipating bottlenecks before they affect deadlines. Discretion in handling sensitive and confidential information. A service-oriented mindset with the ability to balance responsiveness with thoughtful, scalable solutions. Experience & Background 5+ years of experience in People Operations, HR Operations, HR Administration, or a related role. Extensive experience supporting employees in the UK and Europe, along with exposure to other regions, is strongly preferred. Fluency in English is required; a second major European language is a plus. Comfortable working independently and driving work from idea to execution. Experience leading or owning projects from scoping through delivery, including coordinating cross-functional stakeholders and driving work to completion. Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role. In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3. MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page. MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI. It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.

Location: Athens About the company: KIEFER is building Greece's integrated AI ecosystem. From renewable energy infrastructure and AI systems to robotics and enterprise applications, we connect the technologies that power Europe's intelligent future. Founded in 2014, KIEFER has delivered 600MW+ of energy projects and is now developing sovereign AI infrastructure, enterprise AI products and physical AI systems for Greece and Southeast Europe. As our project portfolio continues to expand, we are looking for a Procurement Specialist to join our team in Athens and play an active role in supporting the timely and cost-effective execution of our projects across Greece. The Role This is a hands-on procurement position requiring strong organizational skills, commercial awareness, and the ability to manage multiple purchasing requirements in a dynamic, project-driven environment. The successful candidate will take ownership of assigned procurement activities, working closely with technical teams, project management, suppliers, and internal stakeholders to ensure materials, equipment, and services are delivered on time, within budget, and according to project specifications. Key Responsibilities - Manage the end-to-end procurement process, from purchase requisitions and supplier sourcing to purchase order issuance and delivery follow-up. - Identify, evaluate, and develop reliable relationships with suppliers, vendors, and subcontractors. - Request, analyze, and compare commercial offers, considering technical specifications, pricing, quality, and delivery timelines. - Negotiate competitive pricing, payment terms, lead times, and commercial conditions. - Coordinate closely with Project Managers, Engineers, Site Managers, Warehouse, and Finance teams to understand and prioritize project requirements. - Monitor outstanding purchase orders, supplier commitments, and delivery schedules, proactively resolving delays and supply issues. - Support procurement planning and cost optimization across multiple concurrent projects. - Maintain accurate procurement records, purchase orders, supplier information, and ERP data. - Monitor supplier performance and contribute to continuous improvement of procurement processes. - Ensure compliance with internal purchasing procedures, approval workflows, and contractual requirements. Required Qualifications - Bachelor's degree in Supply Chain Management, Business Administration, Engineering, Logistics, or a related field. - At least 3 years of relevant experience in procurement or purchasing, preferably within construction, engineering, energy, industrial, or other project-based environments. - Demonstrated experience in supplier sourcing, quotation evaluation, negotiation, and purchase order management. - Good understanding of procurement workflows, purchasing documentation, and supplier coordination. - Proficiency in ERP systems and Microsoft Excel. - Excellent command of Greek and good working knowledge of English. - Strong organizational, analytical, and problem-solving skills. - Ability to manage competing priorities, work independently, and meet demanding project deadlines. What Will Make You Stand Out - Previous procurement experience in EPC, Renewable Energy, BESS, electrical equipment, or construction projects. - Familiarity with technical materials, equipment procurement, and construction-site requirements. - Experience coordinating procurement activities across multiple project locations. - Proven ability to resolve supplier issues, negotiate effectively, and anticipate delivery risks. - A proactive, accountable, and solution-oriented approach, with strong attention to detail. What We Offer - A stable, full-time position within a growing engineering and energy organization. - Exposure to major Renewable Energy, Energy Storage, Infrastructure, and Data Center projects. - Opportunities for professional development and career progression. - A collaborative working environment with direct interaction across technical and operational teams. - Competitive remuneration package, aligned with qualifications and experience. Apply Now If you are a procurement professional who enjoys taking ownership, solving operational challenges, and contributing to the successful delivery of complex projects, we would like to hear from you.   Join KIEFER TEK and help deliver the infrastructure powering tomorrow.   Diversity & Inclusion KIEFER TEK Ltd is an equal opportunity employer. We are committed to fostering an inclusive working environment where all individuals are respected, valued, and provided with equal opportunities for professional growth.

We are looking for a specialist to support and further develop a customized PeopleSoft HCM 9.2 environment within a public sector organization. The role covers application development, change management, platform maintenance, support activities, and migration initiatives.

Location: EMEA; Portugal; Spain; Poland ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. 👩‍💻 The Role   Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire this role requires you to be based within UTC 0 / +3 as you will be supporting the EMEA region. Oyster is looking for an Offboard Operations Expert to join our Lifecycle Operations Department to help us deliver a fantastic support experience to our growing number of customers and team members. Your role is dedicated to serving as a trusted primary point of contact during sensitive employment and offboarding situations. You will independently guide customers through complex individual cases and bulk offboardings ensuring they feel thoroughly supported, clear on local employment requirements, and confident in our service every step of the way. Key Responsibilities You are a key voice of Oyster to our customers and team members during sensitive HR and offboarding phases. You balance case management with proactive problem-solving to make complex processes seamless. - Act as the primary point of contact for customers and team members, guiding them through standard and complex offboarding processes; - Work collaboratively and cross-functionally with customer service colleagues, HR, finance, product, and legal experts to resolve queries and then share your knowledge with the whole customer-facing team to create a great experience for our customers, and to keep the streamlined process. - Consistently meet individual weekly service delivery goals, adherence to SLAs, and customer satisfaction (CSAT) metrics; - Handle complex customer inquiries and escalations with clarity and empathy, knowing when to leverage manager support for high-risk situations; - Lead and project manage small bulk offboardings (5+ team members), coordinating requirements asynchronously and synchronously with internal cross-functional partners; - Identify opportunities to tweak existing playbooks and workflows to eliminate bottlenecks and boost operational efficiency; - Maintain exceptional data accuracy on the Oyster platform and keep all ticket communications clear and up to date; - Participate in small project initiatives, contribute to internal knowledge bases & help center articles and support team members through peer learning. Core Requirements - 3+ years of experience in customer service or customer-facing operations, with a strong background in HR, People Operations or People administration. - Demonstrated experience managing complex employee-lifecycle cases and small group transitions or bulk workflows. - Experience supporting employees or customers across multiple countries, regions or employment jurisdictions. - Exposure to employment practices within EMEA is strongly preferred. - Strong SLA and metrics focus, with a track record of achieving individual output and quality goals such as CSAT and turnaround times. - Strong process orientation and confidence using self-service playbooks, asynchronous tools and cross-functional expertise to resolve incomplete or complex information. - An empathetic, human-centred approach to customer support, particularly during sensitive employment transitions. - Strong analytical curiosity and the ability to identify the underlying issue behind a customer request rather than addressing only the immediate question. - Excellent time management and prioritisation skills, with the ability to manage multiple cases, deadlines and regional dependencies independently. - Excellent written and verbal communication skills, including the ability to adapt communication for customers, team members and internal stakeholders across different cultures and jurisdictions. - Strong attention to detail and sound judgement when working with sensitive, confidential or compliance-related information. - Collaborative mindset and willingness to share knowledge, support colleagues during busy periods and work effectively within a distributed global team. - Remote-first mindset and alignment with Oyster’s mission to create global employment opportunities. - AI & Workflow Automation: Actively embraces emerging AI technologies, with a willingness to continuously learn, experiment and identify opportunities to improve workflows, productivity and operational excellence. You’ll also need - A reliable home internet connection, or the ability to obtain one. - Fluent English language skills. - The ability to work within the required regional timezone coverage for your assigned EMEA portfolio, while maintaining appropriate overlap with the broader global team. HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: Kazakhstan; Dubai Workplace: hybrid The Role: We are looking for a driven and strategic Lead Client Relations Manager to strengthen client loyalty and enhance client engagement across the Group. The role focuses on client portfolio management, retention strategies, and team leadership, ensuring high service standards and alignment with corporate objectives. The main responsibilities of the position include: Set and monitor departmental KPIs in line with corporate targets and develop action plans to achieve them Implement client engagement and retention strategies to strengthen loyalty, minimize churn, and maximize client value Oversee client portfolios, ensuring proactive follow-up, consistent engagement, and effective relationship management Establish best practices for client communication, follow-up, and retention across the team Ensure accurate CRM maintenance and high standards of client data quality and documentation Monitor client satisfaction, behavioral trends, retention performance, and portfolio insights to identify improvement opportunities Participate in events, seminars, and promotional activities across different countries Prepare presentations, reports, and market analyses to support decision-making Coach, motivate, and develop team members while monitoring performance and supporting continuous improvement Main requirements: BSc in Business Administration or any Business-related field Proven experience in business development, client/partner relations or similar role Fluent Kazakh and Russian speaker . English knowledge is a must Self-motivated and results driven Ability to cope under pressure Strong communication and interpersonal skills, with the ability to influence key stakeholders Excellent client handling, problem solving and negotiation skills Very good people management skills Computer literate Benefit from: Attractive remuneration package plus performance related reward Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Speak Your Strength – Language Proficiency Check Show Your Skills – Live Technical Session All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.

Location: Kitui About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. Overview: An Office Assistant provides administrative and clerical support to ensure the efficient operation of the office. This role involves a variety of tasks, including managing correspondence, maintaining files, scheduling appointments, and supporting staff with general office duties. Key Responsibilities Office & Administration Support Ensure the office is clean, well-organized, and fully functional In charge of office security, custodian of office keys Provide support in organizing company events and activities Provide Quality Customer Service to staff and walk-in guests Support with the coordination of travel logistics for staff and other guests as instructed by the Office & Procurement Manager e.g. booking of flights, taxis, and hotels for staff accommodation Managing Courier Services -  sending and receiving mail and parcels Regular monitoring of relevant supplies to ensure no stockout. Perform other administrative duties as assigned by management Ensures that all incidents are reported Petty Cash Management Daily update of the petty cash tracker, receipts filed, both in soft and hard copies Ensuring that office expenses are within budget Ensure all spending is within the organization's policies Ensuring there is no discrepancy between the cash at hand and the records Weekly submission of spent petty cash Timely request for petty cash replenishment Procurement Support local procurement in coordination with the OPM Support with the sourcing of potential service providers as needed Support the timely submission of vendor invoices and vendor payments as needed Inventory management Ensure asset trackers are up to date, and all assets are tagged and accounted for Conduct monthly assets verification through physical stock count Timely reporting of loss or damage of any of Give Directly’s property Support the issuance, replacement, and clearance of field/office equipment to staff Desired Qualifications Minimum of a Diploma in Business Management, or a related field. Minimum 1 year of experience in office management in a fast-paced environment. Strong problem-solving and organizational skills. Proficient in the Microsoft Office suite. Deep familiarity with Kitui County High integrity, empathy, and alignment with GiveDirectly’s values. Excellent verbal and written communication skills. Demonstrate high standards of integrity, including a positive attitude, a strong work ethic, a strong follow-through mindset, and a team-player mentality. Fluency in Kamba is required. Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: Magarini About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. As Team Lead for the Magarini LLS Project, you will lead the call center team that carries out outbound follow-up with recipients, by phone and through in-person field visits across Magarini Sub-County. You will own the team’s performance against its KPIs, keep call and field-visit quality high, and make sure every recipient is heard, respected, and supported. You will coach and support agents, handle escalated and sensitive cases, decide when a case needs an in-person visit, and keep the team’s reporting accurate and current. You will work closely with the Call Center Manager and field colleagues, and you are expected to model GiveDirectly’s values and uphold its data integrity and ethical standards. Responsibilities: (A) Performance Management Conduct weekly 1:1 check-ins with all assigned agents, reviewing performance against team KPIs and, where relevant, in-person follow-up outcomes. Lead weekly team huddles covering performance trends, blockers, and updates Own team-level KPIs (Agent Utilization, Speed of Cash, Positive Recipient Experience, and any additional KPIs defined by the Call Center Manager) Manage Performance Improvement Plans (PIPs) end-to-end, including documentation and follow-through (B) Quality Assurance Review a minimum of 4 recorded or side-by-side outbound calls per agent per week against the team's QA rubric Periodically accompany agents on in-person field visits in Kitui to assess the quality of in-person follow-up and eligibility determination Score calls and field visits consistently, and document QA feedback in an auditable format Identify recurring quality gaps and design targeted coaching or refresher training to address them Calibrate QA scoring periodically with the Call Center Manager or peer Team Leads to ensure consistency across teams Track QA score trends over time per agent and flag agents needing additional support before performance drops significantly (C) People Management Conduct at least 30 minutes of coaching per agent per week, grounded in specific call or case examples, separate from performance review and focused on skill growth Support onboarding and integration of any new agents joining the team Manage team attendance and leave planning, ensuring adequate coverage across remote and field days Identify and act on opportunities for morale-building (for example recognition, team check-ins, and addressing burnout risk given the mix of remote and field demands) Maintain healthy team dynamics through proactive conflict resolution Recognize and reinforce both individual and team wins, not just performance gaps Act as the first point of support for agent wellbeing concerns, escalating to the Call Center Manager or People team where appropriate Support agents' growth conversations, even where no formal progression path currently exists, by identifying stretch opportunities within the role (D) Agent Support & Escalations Provide real-time floor support for outbound call queries Handle escalated cases, including deciding whether a recipient needs an in-person visit (for example unreachable recipients, disputed eligibility, or adverse events) Track and follow through on any case handed off from phone-based follow-up to field visit in Kitui During field visits, directly observe and coach agents on in-person follow-up quality Host donors, partners, and leadership during their visits to the Kitui field sites Build and maintain working relationships with internal teams and external stakeholders, including field colleagues and partners, and keep them informed of team progress, risks, and escalations (E) Reporting, Systems & Administration Plan and manage weekly rosters for the team, factoring in the mostly remote structure and scheduled field visit days Generate real-time performance reports using Salesforce, Call Center Studio, and Tableau dashboards Keep trackers (QA logs, coaching logs, case escalations, attendance) accurate and current Proactively flag systemic issues and recommend adjustments Deliver monthly or quarterly refresher trainings on new protocols, products, or system updates Document coaching sessions and PIPs consistently and in an auditable format Key Competencies and Attributes Bachelor's degree in social sciences, development studies, community development, public health, or a related field. At least 3 years of experience in a call center or customer support environment, including at least 1 year leading, supervising, or coaching a team of agents Experience in call center work, quality assurance, including scoring calls against a rubric and giving performance feedback Experience in nonprofit, humanitarian, or development work, or with in-person field follow-up, is an added advantage Knowledge of Salesforce, CommCare, Call Center Studio, SMS Leopard, Tableau, bulk messaging, and AI Assistant tools is an added advantage. Excellent interpersonal, coaching, and conflict-management skills Sound judgment on when a case needs escalation Willingness to travel regularly to field sites across Magarini Sub County/Kilifi County, including remote areas Ability to maintain confidentiality on sensitive recipient cases Genuine people-first instinct, able to balance metrics-driven management with team morale and wellbeing Fluency in the Giriama language is a MUST . Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: Chișinău Workplace: onsite Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 6,000 specialists. We are actively growing across the Middle East and strengthening our local expertise while embracing local culture. We are often visitors and exhibitors at Intersec, getting both recognition and inspiration for further developments. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission. Responsibilities: Provide a range of HR services to employees from joining to the expiry of the contract and assist in all matters relating to employment matters Manages onboarding and induction of all new hires Provide operational leadership and hands-on contributions in core existing HR systems and processes Perform various administrative duties to support HR records and administration requirements in line with compliance and record-keeping requirements Manage expats full-cycle employment process, occasional relocation support Perform hands-on contributions to the improvement of HR processes and policies:workforce administration, compensation review, benefits, performance and talent management, training Support of other regional teams on occasional basis Key Requirements: 3+ years of experience in HR Manager / HR Generalist capacity Knowledge of UAE labor regulations, knowledge of broader MENA regulations would be a plus Experience of working with visas and immigration policies, understanding of different types of employment and following procedures Experience of working with external vendors Results-focused mindset, with the ability to work in dynamic environments English level: B2+ We offer: Opportunity to work in one of the most recognized and innovative security manufacturers. Opportunity to take on new challenges, advance your career, and make a meaningful impact. Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.

IT Systems Engineer to design, scale, and secure the identity, endpoint, and SaaS platforms that power our global, remote-first workforce. You will set the technical direction for how employees and devices connect to Carrot systems, while staying hands-on in the tooling, automation, and complex problem-solving that make IT reliable at scale.

Location: Philippines Workplace: OnSite Employment Type: Full-time Assignment: All over Philippines(Revolving Reimburstment funds provided for Travel) Position Overview The Field Collections Manager is responsible for overseeing the overall daily operations of the Field Collections Department, ensuring the achievement of collection targets, operational efficiency, workforce productivity, quality assurance, and compliance with company policies and applicable regulations. The role directly manages Field Collections Supervisors and provides operational oversight of the Field Collections Quality Control Officers (FQCOs), Specialized Recovery functions (Legal and Motorcycle Repossession), and Field Administration. The Field Collections Manager ensures that all functions operate efficiently, coordinate effectively, meet established performance standards, and contribute to the department's overall recovery objectives. Key Responsibilities 1. Collection Performance and Field Operations - Monitor daily, weekly, and monthly collections against approved targets. - Track Collection Efficiency (CE), Recovery Rate (RR), cash collections, and Field Officer productivity. - Identify underperforming zones, supervisors, and Field Officers, and implement corrective action plans. - Oversee the Field Collections Supervisors and ensure accountability for team performance, coaching, and operational deliverables. - Ensure consistent execution of approved collection strategies across all assigned zones. - Review collection trends, identify potential month-end gaps, and implement timely interventions. - Conduct regular performance reviews and operational meetings with supervisors. 2. Oversight of Field Collections Quality Control (FQCO) - Provide operational oversight of the FQCO team to ensure consistent quality monitoring and compliance checks across field operations. - Ensure that field quality assessments, shadowing activities, skip-tracing reviews, and compliance observations are conducted according to approved procedures. - Review significant quality findings, recurring violations, and operational risk trends identified by FQCOs. - Ensure that identified issues are properly documented, endorsed, and addressed by the appropriate supervisors or departments. - Monitor the implementation of corrective actions and recommend process improvements based on quality assessment results. - Coordinate with HR on serious findings and potential policy violations. 3. Oversight of Specialized Recovery – Legal and Motorcycle Repossession - Oversee the operational performance of specialized recovery activities, including small-claims case processing, legal case coordination, and motorcycle repossession. - Ensure that eligible cases are properly identified, documented, endorsed, and followed up according to approved procedures. - Monitor the status and progress of repossession assignments, legal endorsements, case filings, and other specialized recovery activities. - Coordinate with the Legal Officer and Moto Repossession Representatives to address operational bottlenecks and improve recovery outcomes. - Ensure that all repossession and legal recovery activities are conducted only when authorized and in accordance with applicable laws, company policies, and approved processes. - Review specialized recovery performance and identify opportunities to improve case conversion, recovery rates, and turnaround times. - Coordinate with Moto Loan Team on case requirements, documentation, account reconciliation, and escalations. 4. Oversight of Field Administration - Oversee the Field Admin function to ensure timely and accurate administrative support for field operations. - Ensure proper maintenance of manpower records, attendance trackers, deployment reports, reimbursement documents, and operational files. - Monitor the timely consolidation and submission of reports, personnel updates, and required documentation. - Ensure that approved field expenses and reimbursement requests are properly documented and processed according to company policy. - Coordinate with HR, Finance, and other relevant departments on administrative requirements. - Identify administrative process gaps and implement improvements to reporting accuracy, documentation, and turnaround time. 5. Manpower Planning and Workforce Management - Monitor staffing levels, attendance, deployment, and manpower requirements across all collection zones. - Ensure sufficient Field Officer coverage in existing and newly established zones. - Coordinate with HR and Recruitment on hiring, onboarding, replacement hiring, and deployment schedules. - Monitor productivity and workload distribution across Field Officers and supervisors. - Recommend staffing adjustments and resource allocation improvements based on operational requirements. - Oversee onboarding progress and initial performance monitoring of newly deployed personnel. 6. Performance Reporting and Management Reviews - Consolidate daily, weekly, and monthly reports covering field collections, FQCO findings, specialized recovery, manpower, and administration. - Prepare management updates highlighting performance against targets, operational risks, key issues, and recommended actions. - Ensure that all functional leads and supervisors submit accurate and timely reports. - Conduct regular operational reviews with supervisors and the relevant functional representatives. - Track the completion and effectiveness of agreed action plans. - Present consolidated operational results and recommendations to the Head of Field Collections. 7. Cross-Functional Coordination and Compliance - Coordinate with Data and Analytics, HR, Legal, Compliance, Finance, Operations, and Technology to resolve operational issues. - Ensure field collection and specialized recovery activities follow approved policies, data privacy requirements, fair collection practices, and applicable regulations. - Ensure that customer complaints, compliance incidents, and potential policy violations are documented and escalated promptly. - Coordinate corrective actions with the responsible functional owners. - Maintain clear accountability while ensuring that independent Legal and Compliance decisions remain with the appropriately authorized functions. 8. Budget and Resource Management - Monitor field operating expenses, reimbursement requests, activity budgets, and resource utilization. - Ensure spending remains within approved budgets and follows company procedures. - Identify opportunities to improve cost efficiency without compromising collection performance or compliance. - Review significant budget variances and recommend appropriate corrective measures. - Escalate material expenses and budget requirements requiring management approval. 9. Team Development and Continuous Improvement - Establish clear performance expectations and accountability standards for supervisors and functional representatives. - Identify training needs, capability gaps, and opportunities for employee development. - Recommend performance improvement plans and development opportunities for team members. - Standardize operating procedures and best practices across field operations and specialized recovery. - Implement continuous improvement initiatives to enhance productivity, quality, compliance, and recovery performance. Key Performance Indicators (KPIs) The Field Collections Manager will be assessed based on: 1. Collection achievement against approved targets. 2. Collection Efficiency (CE) and Recovery Rate (RR). 3. Field Officer productivity and collection conversion. 4. Field Collections Supervisor performance and accountability. 5. FQCO assessment coverage, reporting quality, and closure of corrective actions. 6. Specialized recovery performance, including authorized repossession activities and legal case progress. 7. Manpower coverage, attendance, and deployment efficiency. 8. Accuracy and timeliness of operational and administrative reporting. 9. Compliance with approved procedures and timely escalation of material incidents. 10. Budget adherence and operational cost efficiency. 11. Timely execution of operational action plans and process improvements. Specific targets will be established by the Head of Field Collections in coordination with the relevant stakeholders. Expected Outcomes Within the First 3–6 Months - Establish a consistent operational review and reporting framework covering all functions. - Improve collection performance and accountability across supervisors and field teams. - Strengthen FQCO monitoring and ensure timely resolution of quality and compliance findings. - Improve visibility and follow-through on legal cases and motorcycle repossession activities. - Improve the accuracy and timeliness of Field Admin deliverables. - Optimize manpower deployment, field productivity, and operating expenses. - Reduce unresolved operational issues through clear ownership and escalation procedures. - Establish a scalable management structure that enables the Head of Field Collections to focus on strategic priorities.

Location: New York, NY Workplace: Hybrid ABOUT THE COMPANY Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world. You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.   OUR ETHOS We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. WHAT YOU'LL DO IT support, Services and Vendor management - Own day to day end user support across hardware, software, accounts and access requests, serving as the primary point of contact through Console helpdesk and Slack. - Run full IT onboarding and offboarding, including device provisioning through JumpCloud and Apple Business Manager, account setup and the new hire IT and security session. - Own IT asset and inventory management across all offices, tracking hardware through its full lifecycle from procurement and assignment to refresh and retirement, with an accurate inventory - Improve and document IT processes, including workflows, runbooks and onboarding guides, and drive down recurring ticket volume. - Manage the SaaS portfolio, including licenses, renewals, enterprise tier upgrades and rightsizing spend. - Lead vendor management and vendor security reviews, evaluating new tools, negotiating pricing and terms and onboarding approved vendors. - Own onsite IT, networking and AV across all Rain offices, including UniFi network management, conference room infrastructure and physical security systems Automation, agentic AI and identity engineering - Design and build automation that eliminates manual toil across IT, HR and security, from simple scripts to agentic AI workflows. - Architect and operate identity lifecycle automation in Okta and Okta Workflows, including joiner mover leaver provisioning and instant deprovisioning across the SaaS stack. - Write and maintain scripts and lightweight internal integrations in Python and JavaScript to connect platforms that lack native integrations. - Build AI assisted helpdesk deflection and self service flows that resolve common requests automatically and route the rest with context attached. - Identify high leverage automation opportunities and ship reliable, monitored solutions with proper error handling and alerting. - Document all automation processes, system architecture and Okta configurations thoroughly so the work is maintainable and knowledge transfers cleanly. Security and Compliance - Support SOC 2 Type II, PCI DSS and GDPR efforts, including evidence collection, access reviews and control monitoring using tools such as Vanta. - Help enforce endpoint and access security across CrowdStrike, JumpCloud and Okta, including device posture and conditional access. - Assist with security alert triage and incident response in coordination with the IT Manager. YOU ARE LIKELY TO SUCCEED IF YOU HAVE: - 5 or more years in IT support, IT systems engineering or automation engineering, ideally at a startup or hypergrowth company. - Hands on Okta administration experience, including SSO, MFA, Group Rules and Universal Directory, with Okta Workflows a strong plus. - Scripting and automation proficiency in Python and JavaScript for API interaction and system management. - Familiarity with a modern SaaS and endpoint stack such as Google Workspace, Slack, JumpCloud, CrowdStrike and more. - Hands on experience with office networking and AV such as UniFi, and comfort supporting onsite infrastructure across multiple offices. - A working understanding of compliance frameworks such as SOC 2, PCI DSS and GDPR and how IT controls map to them. - Strong end user support instincts and excellent written and verbal communication. - Experience as part of a lean IT team (or a team of one), handling everything from end-user support to systems and infrastructure - A bias toward action and genuine comfort wearing many hats and filling gaps across corporate IT and security on a small team. NICE TO HAVE: - Experience in fintech, payments or another regulated and high compliance environment. - Experience with agentic AI tools and building AI powered internal workflows. - Vendor negotiation and SaaS cost optimization experience. THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves. Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace. Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan. Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success. Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit. Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.

Location: AU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd); NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3); NZ: Wellington: Xero One (19-23 Taranaki St) Workplace: Hybrid THE ROLE & ITS IMPACT We're looking for an experienced Engineering Manager to lead our Database Reliability Engineering teams and drive a critical modernisation agenda at scale. You'll oversee two specialised teams working across Australia and New Zealand, managing the infrastructure that powers millions of customer transactions daily. Your primary focus will be delivering our AI DBA platform to break the reactive firefighting cycle, whilst coaching engineers to shift towards strategic consulting and enabling product teams to own their own databases more effectively. This is a role where your decisions have downstream impact across the entire organisation. You'll work with experienced engineers on complex infrastructure challenges, guide their development towards modern technologies like Aurora Postgres, and help reshape how the team approaches problem-solving in a high-scale environment. THE TEAM & HOW THEY CONNECT The Database Engineering team owns all databases at Xero, including our core infrastructure supporting millions of customers and hundreds of engineers across dozens of product teams. We provide tools, observability, and expertise to help product teams manage their own data whilst reducing dependency on our direct support. The team is split across two specialist groups: the first team providing frontline support, incident response, and strategic consulting whilst the second team leads our migration to cloud-managed services. THE TEAM IS CURRENTLY WORKING ON OR INITIALLY, YOU WILL FOCUS ON - Delivering our AI database administrator platform to embed team knowledge into an agentic tool that handles incident response and automates routine support - Completing global database migrations to RDS (XeroDB migration complete; moving other critical databases in coordination with product teams) - Modernising our database technology from Microsoft SQL Server to Aurora Postgres through ongoing experimentation and partnership with AWS - Building the operational and cultural foundations for teams to shift from reactive incident response to proactive strategic consulting on database architecture and performance WHERE AND HOW YOU CAN WORK This is role can be based either in Australia (Melbourne or Sydney) and New Zealand (Auckland or Wellington), reflecting where our database engineering teams are distributed. We support flexible working arrangements, with the expectation that you'll collaborate regularly with your direct reports and partner teams. HERE ARE SOME OF THE THINGS WE'RE LOOKING FOR - You bring a deep understanding of database architecture and relational database systems, with familiarity across different database technologies (relational, non-relational, cloud-managed services) and a genuine interest in learning new approaches - Your track record shows you've managed large-scale infrastructure projects or led engineers through significant technical transformations, with the delivery mindset to break down complex work into executable steps - You're someone who thrives on coaching and mentoring experienced engineers, identifying their strengths and helping them grow, especially when pushing them to adopt new technologies or ways of working - You've built strong relationships across technical and non-technical teams, comfortable navigating stakeholder complexity and bringing people on the journey when change is needed - You go bold by embracing modern technology directions and Go Further https://careers.xero.com/inside-xero/ by thinking strategically about how your team evolves alongside organisational needs - Postgres experience is preferable, but what matters more is your ability to learn alongside your team and facilitate their growth in emerging technologies Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Wrocław, Poland; Porto, Portugal; Sofia, Bulgaria We are hiring in Europe! 🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. We invite a Software Engineer to join our team and work on a streamlined version of a point-of-sale (POS) and business management platform used across the restaurant, food service, and retail industries. The project focuses on building a new React-based UI for administrative functionality, including data management, reporting, and back-office operations. Your role will involve frontend development, creating responsive interfaces, and integrating them with existing APIs. 🟩 What's in it for you: Help shape a simpler, more user-friendly experience for a complex enterprise platform Work hands-on with React, responsive design, and micro-frontends Collaborate closely with an international engineering team on a UI-focused project ✅ Is that you? 3+ years of hands-on commercial experience developing web applications with React Good understanding of frontend development principles and best practices Solid knowledge of JavaScript, HTML, and CSS Experience developing responsive and adaptive UIs Experience integrating frontend applications with REST APIs Familiarity with micro-frontend architecture Basic experience using AI-assisted development tools within an IDE Strong analytical and problem-solving skills Strong communication and collaboration skills Upper-Intermediate English level Desirable: Familiarity with frontend testing tools and practices Familiarity with cloud-based application environments 🧩Key responsibilities and your contribution In this role, you'll help develop a streamlined version of an enterprise application, focusing on frontend functionality, responsive interfaces, and integration with existing APIs. Develop and maintain frontend functionality using React Build responsive UIs for data management, reporting, and back-office features Integrate frontend components with existing REST APIs Work with micro-frontend architecture to support application maintainability and scalability Use AI-assisted development tools within the IDE for everyday coding tasks Collaborate with the engineering team to implement features, troubleshoot issues, and ensure application quality Create and maintain technical documentation related to implemented features Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Offer Interested? Find out more: 📋How we hire 💻 LinkedIn Page 📈 Our website 💻IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: Philippines About the Role We are seeking an experienced, proactive Virtual Practice & Operations Manager to oversee daily operations across our two co-located practices in Troy, Michigan: Rose MD Health (insurance-based Internal Medicine using athenaOne ) and Rose MD Aesthetics (cash-pay using Boulevard ). Both practices share the same physical office, provider team, and administrative staff. Because Athena and Boulevard do not sync automatically, a core responsibility of this role is serving as the operational bridge between both platforms—ensuring seamless scheduling, cross-system coordination, and spotless daily workflows. This is an operational leadership and accountability position , designed to remove administrative friction from our physicians. You will manage daily clinic workflows, hold staff and third-party vendors accountable, conduct end-of-day encounter scrubbing, track billing/credentialing metrics, and provide executive-level reporting. (Note: You will NOT handle hands-on billing submissions or credentialing filings, as we utilize dedicated external billing and credentialing agencies). Requirements Key Responsibilities 1. Dual-Practice Operational & Schedule Oversight Monitor, align, and balance daily appointment schedules across both athenaOne and Boulevard . Proactively manage provider calendars to minimize cancellations, optimize appointment flow, and fill open slots across both practices. Provide remote operational oversight for 10–15 in-house staff members across front-desk, medical assisting, and administrative functions. 2. athenaOne Reporting & Clinical Workflow Management Generate, review, and analyze clinical, operational, and financial reports directly within athenaOne . Identify operational bottlenecks, track key performance indicators (KPIs), and recommend actionable workflow improvements. Coordinate with in-house staff on quality campaigns (HEDIS/MIPS-type measures) to ensure care gaps are closed. 3. End-of-Day Encounter Scrubbing Perform end-of-day audits on all clinical encounters across practices. Verify and enter CPT/ICD-10 procedure codes provided or confirmed by physicians. Flag missing documentation, unclosed charts, or incomplete charges before claims are processed (no independent coding required) . 4. Vendor, Billing & Credentialing Oversight Pull A/R and claim denial reports from Athena, track denial lists, and conduct structured follow-ups with our external billing company. Track credentialing milestones and re-credentialing deadlines with our external credentialing agency. Oversee aesthetics vendor communications, monitor clinical supply inventory thresholds, and prepare purchase orders (POs) for executive approval. 5. Staff Administration & Communication Maintain staff shift schedules, monitor attendance, track timecards, and gather bi-weekly payroll data for executive submission. Approve routine PTO requests and deliver ongoing physician feedback to staff. Submit a concise End-of-Day Summary (completed items, open items, blockers) and compile a Weekly Operations Report for the Medical Director. Must-Have Qualifications (Day-One Non-Negotiables) Healthcare Management Experience: 2–3+ years as a Medical Office Manager or Healthcare Operations Manager covering operations, financial reporting, and A/R oversight. (General office/supervisory experience alone will not qualify). Recent athenaOne Expertise: Minimum 1+ year of direct, recent hands-on experience using athenaOne , specifically generating/analyzing reports and managing/scrubbing encounters. Revenue Cycle & Credentialing Literacy: Working knowledge of medical billing, CPT/ICD-10 coding workflows, claims denials, and credentialing timelines to effectively manage external vendor performance. Remote Staff Leadership: Proven track record leading clinical or administrative staff remotely with flawless written and verbal English communication. Schedule Availability: Full-time availability Monday through Friday, fully aligned with US Eastern Time (ET) clinic hours.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Executive Business Partner. About the job This position is needed to triage multiple deliverables with competing deadlines, take effective action without knowing the full picture, plan global offsite events, and provide proactive calendar support. You will partner with executives to drive execution on team initiatives in support of business priorities. You will be a part of an incredibly talented team of Executive Business Partners and Administrators. Responsibilities In this role, you’ll: Partner with your executives to understand their priorities in order to effectively address meeting requests and manage complex calendars and travel, stack rank meeting requests and redirect as needed. Serve as the point person for planning global, multi-day team onsite meetings. Work independently and execute decisions on behalf of your executives while exercising discretion in committing time and evaluating needs. Manage complex travel on behalf of your executives (domestic and international), prepare expenses, organize and assist with special events, team activities and successful meetings through research, participant coordination, material preparation and logistics management. Act as a point person for your executives’ direct reports, building strong relationships across their team(s) and internal and external stakeholders to progress your executives’ priorities and identify any challenges. Plan agendas, coordinate logistics for large meetings, draft presentations, take meeting minutes/actions, and coordinate oral and written communication for executives. Collaborate with your peer Executive Business Partners cross-functionally in alignment towards achieving company strategy, goals and objectives. Develop a deep understanding of the overall business in order to support your leader and team and your own career development. Collaborate with HR and department leaders to champion company values, foster a positive culture, and support team development programs. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 7+ years’ experience supporting executives in a fast-paced environment with the ability to make good decisions in sometimes ambiguous environments with changing priorities. Superior attention to detail, proactiveness, and high level of integrity and discretion in handling confidential information; strong verbal and written communication skills along with excellent organizational skills. Demonstrated ability to build cross-functional relationships, partnering closely with leaders and peers, and keeping multiple teams and projects on track in parallel. Experience planning domestic and international travel including air travel, hotel accommodations, visa requirements, etc. Confident abilities to plan and facilitate virtual, in person, or hybrid leadership summits and team-building events. Experience with contract management, procurement processes and proficiency with common administrative tools (i.e. Zoom, G-Suite, etc.) Excellent time-management skills, problem solving abilities, ability to anticipate needs and a master multi-tasker. Desired: Large event planning experience Previous support roles within the Tech industry Understanding of business operating cadences and team requirements to align and maintain rhythms Prior experience with contract management and procurement processes Ability to conduct research, create reports or presentations Managing T&E expenses to budget Strong written and verbal communication skills Ability to think outside the box and know when to pivot as needed Location This role will be remote and based in the West Coast, USA Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. Compensation The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $106,320 - $132,900. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $112,560 - $140,700. Based in the San Francisco Bay area, California: $125,040 - $156,300. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until Nov 16th, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: San Francisco, California; New York, New York Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: The first-day setup that goes smoothly. The benefits question answered with care. The employee change that reaches Payroll right on time. These moments shape how it feels to work at Notion, and People Operations helps make them happen. As a People Operations Generalist, you’ll provide thoughtful operational support across People programs and processes, owning the critical touchpoints that make our team members feel supported throughout their journey. From the moment someone accepts their offer through their growth and transitions at Notion, you'll ensure every process runs smoothly. You may contribute to employee lifecycle, benefits, global mobility, HR systems, and other areas. You’ll manage work from intake through completion, keep records and handoffs accurate, and help employees and partners navigate processes with clear updates and follow-through. This is a hands-on role for someone who can independently manage routine workflows, recognize when a case needs specialist or approval support, and adapt as responsibilities shift. The mix of work may evolve over time, creating opportunities to support different teams and build breadth across People Operations.   This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.   WHAT YOU'LL ACHIEVE: - Make the everyday feel effortless. Process assigned HRIS and employee-lifecycle transactions; maintain clean People data in our HRIS through audits, validation checks, and partner handoffs that prevent downstream reporting issues - Be a helpful first stop. Act as the Tier 1 Support for employees. Triage and resolve questions or requests submitted to our ticketing system - Keep benefits running smoothly. Coordinate routine benefits transactions and employee update; support compliance workflows, respond to employee questions and requests; partner with benefits providers, HRIS, and Payroll to resolve eligibility or data discrepancies - Help people navigate global moves. Initiate and track immigration and relocation cases, milestones, and provide stakeholder follow-ups. Partner with employees, candidates, People Partners, Recruiting, hiring managers, and immigration counsel to keep cases moving. - Bring care and judgment to each case. Resolve routine cases using documented guidance and route exceptions, policy decisions, or sensitive matters to the appropriate specialist or approver. - Keep teams connected and work moving. Be a reliable partner to cross-functional teams, including Global Mobility, Recruiting, Legal, Finance, People Partners, and IT on all things People Operations - Build trust through accuracy. Manage compliance - SOC2, maintain employee files, support regular audits, etc. - Leave processes better than you found them. Support ad-hoc projects that improve our processes and operations. Support an employee experience that is thoughtful and consistent   SKILLS YOU'LL NEED TO BRING: - 2+ years in People Operations, benefits administration, global mobility coordination, or a related service-operations role. - Workday proficiency required, with hands-on experience managing employee data, processing employee lifecycle changes, and generating reports to support team - Experience managing and resolving employee inquiries through a case-tracking system or ticketing queue using platforms such as Zendesk, ServiceNow, or other systems - Experience creating or improving SOPs through documentation and operational reports - Confidence managing repeatable workflows independently, prioritizing competing requests, following through on details, and learning new workstreams as priorities change. - Strong service orientation and clear, empathetic written communication, with strong triage and prioritization skills - Comfort working with data: maintaining data accuracy, building simple metrics, and communicating findings clearly - Excellent attention to detail and ability to handle sensitive employee data with discretion - Ability to coordinate across employees, vendors, counsel, and internal partners - A process-improvement mindset: you notice patterns and look for ways to make support more accurate and easier to navigate Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $53.36 - $59.61 hourly, annualized to a base salary range of $111,000 - $124,000 per year.   By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.   #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Mexico POWER A WORLD OF TRUST Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services. We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up! About Incode Incode is a Series B unicorn ($2 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast. The Impact You’ll Make Everyone in our Mexico City office relies on IT to get their work done. As our IT Support Analyst , you’ll be the first point of contact for IT in the office — the person colleagues come to when a laptop won’t connect, an account is locked, a meeting room won’t start, or a new hire needs to be up and running on day one. You’ll work onsite, resolve Level 1–2 issues across identity, laptops and devices, Microsoft 365, collaboration tools and office technology, and escalate the deeper problems to Level 2 with the context already gathered. The goal is simple: fast, reliable help in person, clean handovers when an issue needs more than you can fix, and an office that runs smoothly every day — with room to grow into deeper Level 2 work as you build depth across our stack. What You’ll Own & Drive Level 1–2 onsite support — Be the first point of contact for the CDMX office. Gather the right context, resolve common software, hardware, access and connectivity issues on macOS and Windows, and escalate what needs Level 2 with a clear summary, the steps already taken and the evidence collected. Confirm the fix with the person and record it in the ticket. Identity and access operations — Handle password and MFA resets, account unlocks, and group and app assignments in Okta. Run the onboarding and offboarding checklists end to end, so new hires have their account, apps and laptop ready on day one and leavers’ access is removed on time and confirmed. Devices and inventory — Prepare, enroll, wipe and reassign Mac and Windows laptops in Iru (Kandji) and Intune. Troubleshoot devices that won’t enroll, show non-compliant or miss an app. Keep the asset inventory accurate from receipt through reassignment and retirement, and keep spares ready so a replacement is never far away. Microsoft 365 and collaboration tools — Assign and reclaim licenses, create shared mailboxes and distribution groups, and fix common Outlook, Teams and OneDrive issues. Support colleagues on Slack, Zoom and Notion, and escalate mail-flow, security or tenant-level issues to Level 2 with the evidence in hand. Office technology — Keep Zoom Rooms, AV, Wi-Fi and printers working with a routine of checks, not only when something breaks. Run first-level network troubleshooting and hand the rest to Level 2 or the vendor with clear symptoms. Prepare rooms, guest Wi-Fi and loaner equipment for events and customer visits, and work with Security and Facilities on badges, doors and cameras. Licenses, vendors and purchasing — Reclaim licenses at offboarding and track renewals. Request and compare quotes, raise purchase requests, check deliveries against orders and flag invoices that don’t match. Keep vendor contacts, warranties and serial numbers where the team can find them. Service desk practice and documentation — Work the ticket queue in Unthread, our Slack-based service desk: keep tickets updated, prioritize by impact and urgency, and separate one-off incidents from recurring problems. Write short help articles and checklists that reduce repeat tickets, and raise the patterns you see to Level 2. The Qualities That Set You Apart You diagnose before you fix — You ask what changed, when it started and who else is affected, and you know where to look first. You follow through — You stay with an issue until the person confirms it’s fixed, even when it crosses teams or vendors. You stay calm under pressure — A meeting room failing before an important call or a busy office day doesn’t throw you off. You care about the people you support — A good experience for colleagues matters to you as much as the fix itself. You communicate clearly — You explain technical things in plain language, in English and Spanish, in person and in writing. You keep things in order — Tickets updated, checklists current, inventory accurate; you notice recurring issues and raise them. You’re curious — You want to understand how things work, and you learn from Level 2 to grow into deeper work. Your Background 3+ years in IT Support, Service Desk or Help Desk roles, including time as the first point of contact for an office — and the ability to work onsite from our Mexico City office . Identity and access — hands-on, day-to-day operation of Okta or a comparable identity provider: password and MFA resets, unlocks, groups and app assignments, and onboarding/offboarding from a checklist. Device management — hands-on preparation and support of macOS and Windows laptops in an MDM such as Iru (Kandji) , Jamf or Microsoft Intune : enrollment, app installs, compliance troubleshooting, remote wipe. Microsoft 365 — user-level administration (users, licenses, shared mailboxes, groups) and troubleshooting of Outlook, Teams and OneDrive. Service desk — experience working a ticket queue with clear notes and priorities, and writing help articles or runbooks others use. Office technology — Zoom Rooms or similar video-conferencing systems, printers, and first-level Wi-Fi and network troubleshooting. Licenses and purchasing — tracking software licenses and renewals, and supporting hardware purchases: quotes, purchase requests, deliveries and invoice checks. Tools — Slack, Zoom, Notion, macOS and Windows. Language — fluent English (spoken and written) and Spanish. Nice to have: ITIL Foundation or working knowledge of ITSM practices. Meraki or other cloud-managed networking at dashboard level, and access-control systems. Scripting ( PowerShell , Bash or Python ) or no-code automation tools ( Okta Workflows , Tines , n8n ) to remove recurring manual work. Experience with IT asset management tools. Experience supporting a global or multi-site company through a Slack-based service desk. Why Incode? Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically. Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years. Elite Team & Backing – Work on a truly global team with top engineers, designers, and investors who share your ambition to dominate a category. Ownership & Autonomy – Operate like a founder with the resources of a unicorn. Global Impact – Every program you launch will reverberate across industries and continents. Ready to ignite the future of trust? Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum. Aspects of our Culture: High performance Freedom & responsibility Context, not control Highly aligned, loosely coupled Continuous Feedback Promotions & Development Learn more about Life at Incode ! Benefits & Perks: Flexible Working Hours & Workplace Open Vacation Policy Equal Opportunities: Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you. Applicant Data Privacy: We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE ROLE As Lead, Learning & Employee Experience, you own the experiences that shape how it feels to join, learn and grow at Wealthsimple: our onboarding and learning programs, and the employee events that bring Wealthsimplers together in person and remotely. You design, deliver and run all of it, end to end. This is a hands-on facilitation role reporting to our Senior Lead, Program Manager within People Operations, so you will be in front of a room regularly and often, and you will be exceptional at it. In your first 6–12 months, success looks like new hires getting productive faster, leaders ready to run a team well from their first quarter, and company-wide events that send people back to their teams more connected and clearer on what we’re building and why. ABOUT THE TEAM Our Employee Experience team sits within People Operations and owns the experiences that define life at Wealthsimple: new employee onboarding, learning and development, mandatory and compliance training, and the company-wide events that bring us together. We’re a small, high-autonomy team that partners closely with Talent Acquisition, People Systems, Communications, IT, Brand and departmental leaders across the business. We’re in a build-and-scale phase, modernizing how we deliver learning, automating the operational backbone of onboarding, and raising the standard for our employee events and experiences. WHAT YOU’LL DO - Own new employee onboarding end to end. Design, deliver and run every cohort, from pre-boarding communications through to the live sessions, and build tailored paths with department leaders. Same for new leader, intern and returning-employee onboarding. - Facilitate, regularly and often. You will lead live learning and onboarding sessions for groups of ten to sixty-plus, in person and remotely. This is core to the job, not an occasional add-on, so you need to love it and be great at it. - Design, develop and oversee our key employee events, delivered both in person and remotely and thinking about how these fit together in a cohesive way. You own the plan and the day: experience and agenda design, workback, budgets and vendors, executive briefings, communications, registration and production. - Build and run our learning programs. Design the curriculum, from leadership foundations to mandatory and compliance training, build it in our learning platform yourself, and own the logistics that keep it running. - Measure what you build and bring people with you. Create the feedback loops that show whether a program is working, and keep Talent, Communications, IT, Brand and senior leaders aligned so it lands. You ship, learn, and iterate - no program you own is ever delivered the same way twice. SKILLS YOU'LL BRING - 5+ years designing, delivering and running onboarding, learning or employee experience programs, owning them end to end rather than executing someone else’s design. - Demonstrated excellence as a facilitator: you’ve led live sessions regularly for mixed and senior audiences, in person and remotely, and can speak to how you hold a room, adapt in the moment and land the outcome. - Hands-on experience planning and producing employee events from concept to delivery, covering experience design, budgets, vendors, communications and logistics, with real accountability for the result. - Instructional design and curriculum-building experience: you can turn a business need into a program people actually learn from, and build it in a learning platform yourself. - A data-driven approach: you build measurement in from the start and let feedback and metrics decide what changes. You use good judgement when leveraging AI tools to speed up content design, maintenance and program operations. NICE TO HAVE - Hands-on experience building in a learning management system (Docebo or similar) - Experience producing multi-day employee events for 200+ attendees - Formal instructional design or facilitation training WHO YOU ARE - Energized by a room. Facilitating is the part of your week you look forward to, and it shows. - High agency. You see a gap and close it, and you’d rather ask forgiveness than permission. - Unflappable on event day. Things go sideways, you solve them quietly, and the room never knows. - Detail-obsessed about the operational backbone. You know a great experience is logistics done invisibly well. - A builder, not a maintainer. You’d rather rebuild something properly than keep patching it. - Comfortable with ambiguity and shifting priorities, and able to keep momentum without waiting to be told. - Human first. You genuinely care how it feels to be new, to be learning, or to be led. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.