Вакансии

Location: New York, NY Workplace: OnSite ABOUT US At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale. We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry. More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale. ABOUT THE ROLE The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business. This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it. Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it. This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it. WHAT YOU'LL DO - Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow - Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones - Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them - Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after - Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand - Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose - Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice - Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product - Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit - Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy WHAT WE'RE LOOKING FOR - 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one - Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly - Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business - Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why - Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast - A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now - The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority - Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback NICE TO HAVE - SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog - Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash - Audit prep or SOX readiness experience Compensation: $155,000 - $185,000 salary + options COMPENSATION PHILOSOPHY: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

LangChain29 дн назад

Senior GTM Strategy Manager

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale. We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry. More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale. ABOUT THE ROLE The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business. This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it. Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it. This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it. WHAT YOU'LL DO - Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow - Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones - Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them - Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after - Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand - Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose - Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice - Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product - Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit - Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy WHAT WE'RE LOOKING FOR - 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one - Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly - Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business - Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why - Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast - A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now - The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority - Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback NICE TO HAVE - SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog - Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash - Audit prep or SOX readiness experience Compensation: $155,000 - $185,000 salary + options COMPENSATION PHILOSOPHY: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Stepful29 дн назад

Location: New York City Workplace: Hybrid About Stepful: Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list. Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: - Care first: We do whatever it takes for our students to succeed. - Learn quickly: We test, learn with data, and iterate. - Build together: We win when we rely on each other. - Own it: We show up, take initiative, and show pride. The opportunity: As our Senior GTM Manager, you will own key special projects as we scale our program portfolio. You will become a subject-matter expert and experiment with solutions that can support profitable, 10x growth in active students. In this role, you will work cross-functionally with Learning, Product, Sales, Customer Success, and other Operations teams. You will be responsible for building a key pillar of Stepful’s growth story. This role reports to our SVP, Growth. What you’ll do: - Program Performance & Execution Support - Support program performance by driving execution against agreed-upon goals related to profitability, margin, and unit economics - Partner with functional leaders to build and maintain program-level scorecards, including financial and qualitative metrics - Execute against a program roadmap defined with the SVP of Growth, while surfacing insights, risks, and opportunities to inform prioritization and decision-making - Identify gaps in performance and works with cross-functional partners to drive improvements - Contribute to the development of business cases for program initiatives, investments, or optimizations - Cross-Functional Coordination & Alignment - Facilitate coordination across Sales, CS, Learning, and Ops to ensure teams are aligned on program priorities - Support integrated planning processes across functions to drive cohesive execution - Identify and escalates risks, misalignment, or tradeoffs impacting program outcomes - Help drive accountability across teams for delivering against shared goals - Stakeholder Management & Communication - Support coordination with instructors, SMEs, and other stakeholders for key initiatives and B2B opportunities - Prepare program performance updates, risks, and insights for senior leadership reviews - Partner with leadership on external stakeholder interactions (e.g., accreditors, regulators, trade associations) - Contribute program insights to resource allocation and prioritization discussions What you’ll bring: - You have 7+ years of experience, including in an operational role at a high-growth startup - You are passionate about helping students change their lives through access to education - You thrive in a fast-paced, ambiguous environment - You are highly analytical, taking a structured approach to breaking down complex problems - You have excellent communication skills that reflect in clear and concise writing and presenting - You are an expert collaborator who is able to lead through influence and coordinate diverse stakeholders at various levels - You are willing to do whatever it takes to get the job done successfully and maintain a high bar for execution - You learn quickly through experimentation Bonus points if: - You’ve worked in EdTech or HealthTech Interview Process: - Introductory call with Talent Acquisition team member - Interview with Hiring Manager - Take-Home Assignment - Virtual Panel Interview - On-Site Panel Interview Benefits and Compensation: - Meaningful Equity Stake - Subsidized Medical, Dental, and Vision insurance plan options - 401(k) - FSA, HSA and commuter benefits - Learning stipend - Open vacation policy, including: - Guidance of 15 days PTO annually - Stepful closed the last week of December - 15 work-from-anywhere days - 10 public holidays observed for 2026 The target base salary range for this opportunity is $165,000 - $190,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. -- In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.

Via29 дн назад

Location: San Francisco Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. About this role: Remix is Via's premier transit planning and scheduling platform, trusted by agencies worldwide to design networks, model scenarios, and optimize service. We're looking for a Senior Product Manager to own the Remix platform itself — its usability, scalability, and flexibility — ensuring Remix remains the most powerful and intuitive tool available to transit professionals globally. This role sits at the center of everything Remix does. You will own the platform foundation that every module is built on, champion AI-led insights that help agencies design better service and measure real performance, and maintain the end-to-end view from planning through operations and back — ensuring data flows in ways that make each step smarter than the last. You are equally comfortable setting long-term platform direction and rolling up your sleeves to sharpen individual features and make each module best in class. What you'll do: Own the Remix platform roadmap — usability, scalability, flexibility, and the cross-cutting capabilities that every module depends on Define and drive the vision for AI-led insights within Remix, enabling transit agencies to make data-informed decisions about service design, network performance, and operational efficiency Hold the end-to-end product view: from network planning through scheduling and live operations, and back into planning via performance data — ensuring the platform is a continuous feedback loop, not a collection of disconnected tools Identify and prioritize vertical feature investments across Remix modules, with the rigor to make each one best in class rather than broadly adequate Partner with engineering and design to raise the bar on platform usability — reducing friction for planners, schedulers, and analysts without sacrificing the depth power users depend on Work closely with data science and engineering to define how AI and analytics capabilities are surfaced in the product — what insights matter, when they appear, and how they drive action Engage directly with customers to understand workflow pain points, validate priorities, and pressure-test the roadmap against real operational needs Stay current on industry trends, competitive products, and emerging technology to ensure Remix leads rather than follows Who you are: You have 5+ years of product management experience, including ownership of platform or infrastructure-layer products used in complex enterprise workflows You are a big-picture thinker who can articulate a multi-year platform vision while also making sharp, well-reasoned prioritization calls at the feature level You have strong instincts for usability and product quality — you notice when something is harder than it needs to be, and you know how to fix it without breaking what works You understand how AI and data products actually work in practice, and you have experience defining how analytical insights should be integrated into operational workflows in ways users trust and act on You can quickly become technically fluent in the underlying data models and entities that power planning and scheduling systems, and you are a credible voice in technical architecture decisions alongside your engineering partners — capable of evaluating tradeoffs and advocating for platform choices that serve both current needs and long-term scalability You have a track record of shipping high-quality features in complex, workflow-heavy enterprise environments where precision and reliability matter You are collaborative, direct, and effective at building alignment across engineering, design, data science, and go-to-market partners Experience in transportation, transit, logistics, or resource-intensive industries is a plus; the ability to learn a technical domain quickly is essential Compensation and Benefits: Base salary range: $150,000-$220,000, determined by experience and skills. Total compensation also includes variable pay and equity. Comprehensive health coverage, with low-cost dental and vision plans. A 401(k) with a generous company match and vesting. Fully paid parental leave for new parents, with extended leave options. Additional benefits (mental health, pet insurance, and other wellness perks). 20 days of paid time off (PTO) annually. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Via29 дн назад

Location: New York City Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. About this role: Remix is Via's premier transit planning and scheduling platform, trusted by agencies worldwide to design networks, model scenarios, and optimize service. We're looking for a Senior Product Manager to own the Remix platform itself — its usability, scalability, and flexibility — ensuring Remix remains the most powerful and intuitive tool available to transit professionals globally. This role sits at the center of everything Remix does. You will own the platform foundation that every module is built on, champion AI-led insights that help agencies design better service and measure real performance, and maintain the end-to-end view from planning through operations and back — ensuring data flows in ways that make each step smarter than the last. You are equally comfortable setting long-term platform direction and rolling up your sleeves to sharpen individual features and make each module best in class. What you'll do: Own the Remix platform roadmap — usability, scalability, flexibility, and the cross-cutting capabilities that every module depends on Define and drive the vision for AI-led insights within Remix, enabling transit agencies to make data-informed decisions about service design, network performance, and operational efficiency Hold the end-to-end product view: from network planning through scheduling and live operations, and back into planning via performance data — ensuring the platform is a continuous feedback loop, not a collection of disconnected tools Identify and prioritize vertical feature investments across Remix modules, with the rigor to make each one best in class rather than broadly adequate Partner with engineering and design to raise the bar on platform usability — reducing friction for planners, schedulers, and analysts without sacrificing the depth power users depend on Work closely with data science and engineering to define how AI and analytics capabilities are surfaced in the product — what insights matter, when they appear, and how they drive action Engage directly with customers to understand workflow pain points, validate priorities, and pressure-test the roadmap against real operational needs Stay current on industry trends, competitive products, and emerging technology to ensure Remix leads rather than follows Who you are: You have 5+ years of product management experience, including ownership of platform or infrastructure-layer products used in complex enterprise workflows You are a big-picture thinker who can articulate a multi-year platform vision while also making sharp, well-reasoned prioritization calls at the feature level You have strong instincts for usability and product quality — you notice when something is harder than it needs to be, and you know how to fix it without breaking what works You understand how AI and data products actually work in practice, and you have experience defining how analytical insights should be integrated into operational workflows in ways users trust and act on You can quickly become technically fluent in the underlying data models and entities that power planning and scheduling systems, and you are a credible voice in technical architecture decisions alongside your engineering partners — capable of evaluating tradeoffs and advocating for platform choices that serve both current needs and long-term scalability You have a track record of shipping high-quality features in complex, workflow-heavy enterprise environments where precision and reliability matter You are collaborative, direct, and effective at building alignment across engineering, design, data science, and go-to-market partners Experience in transportation, transit, logistics, or resource-intensive industries is a plus; the ability to learn a technical domain quickly is essential Compensation and Benefits: Base salary range: $150,000-$220,000, determined by experience and skills. Total compensation also includes variable pay and equity. Comprehensive health coverage, with low-cost dental and vision plans. A 401(k) with a generous company match and vesting. Fully paid parental leave for new parents, with extended leave options. Additional benefits (mental health, pet insurance, and other wellness perks). 20 days of paid time off (PTO) annually. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Via29 дн назад

Location: San Francisco Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. About the role: Remix is Via's premier transit planning and scheduling platform, trusted by transit agencies worldwide to design networks, model scenarios, and optimize service. We're looking for a Director of Product to define and drive the next era of Remix: a multimodal planning and scheduling system that gives transit agencies a single, authoritative place to make smarter decisions across every service type they operate. This is a high-impact, high-ownership role. You will shape the vision for how agencies move from static schedules to data-driven, dynamically optimized operations — balancing labor union rules and contractual constraints with the operational agility modern transit demands. You will own the end-to-end product experience from strategic planning through live execution, and your work will directly affect how millions of riders experience public transit every day. What you will do: Define and own the product vision and roadmap for Remix as the global standard for multimodal transit planning and scheduling, spanning fixed route, paratransit, microtransit, and emerging modes Build the framework for data-driven scheduling — enabling agencies to make optimal use of driver and vehicle time through intelligent analysis of ridership patterns, operational constraints, and service goals Deeply understand and incorporate labor union rules, collective bargaining agreements, and workforce regulations into the product in a way that is structured yet flexible enough to adapt as those rules evolve Connect planning and scheduling seamlessly to live operations, reducing the gap between what is scheduled and what is executed — improving accuracy, dispatcher confidence, and rider reliability Partner closely with engineering, design, data science, and GTM teams to move from vision to shipped product with clear milestones and measurable outcomes Engage directly and frequently with transit planners, schedulers, and operations leaders to surface unmet needs and validate product direction Stay current on industry trends, emerging regulations, and competitive dynamics to keep Remix ahead of the market Who You Are: You have 10+ years of product management experience, including ownership of complex enterprise software products Have a track record of shipping high-quality products for sophisticated, workflow-heavy enterprise environments where the cost of getting it wrong is high Are a systems thinker who can hold both strategic vision and operational detail — you know when to zoom out and when to get into the weeds Have strong instincts for simplifying complexity: translating divergent customer needs and intricate business rules into clean, scalable product decisions Bring deep empathy for the professionals who use your product daily — planners, schedulers, dispatchers — and design with their real working context in mind Can quickly become technically fluent in the underlying data models and entities that power scheduling and operations systems — blocks, runs, trips, stops, vehicles, duties, pairings — and can engage at that level of specificity with engineers and architects Are a strong, credible voice in technical architecture decisions alongside your engineering partners, capable of evaluating tradeoffs and advocating for platform choices that serve both current product needs and long-term scalability Experience with resource management, labor scheduling, or workforce optimization software is a strong plus Experience in transportation, transit, or logistics is a plus but not required — intellectual curiosity and the ability to learn technical domains quickly matter more Compensation and Benefits: Base salary range: $200,000-$300,000, determined by experience and skills. Total compensation also includes variable pay and equity. Comprehensive health coverage, with low-cost dental and vision plans. A 401(k) with a generous company match and vesting. Fully paid parental leave for new parents, with extended leave options. Additional benefits (mental health, pet insurance, and other wellness perks). 20 days of paid time off (PTO) annually. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?Via is an equal opportunity employer.

Via29 дн назад

Senior Engagement Manager

Location: New York City Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. About the role: Remix is Via's premier transit planning and scheduling platform, trusted by transit agencies worldwide to design networks, model scenarios, and optimize service. We're looking for a Director of Product to define and drive the next era of Remix: a multimodal planning and scheduling system that gives transit agencies a single, authoritative place to make smarter decisions across every service type they operate. This is a high-impact, high-ownership role. You will shape the vision for how agencies move from static schedules to data-driven, dynamically optimized operations — balancing labor union rules and contractual constraints with the operational agility modern transit demands. You will own the end-to-end product experience from strategic planning through live execution, and your work will directly affect how millions of riders experience public transit every day. What you will do: Define and own the product vision and roadmap for Remix as the global standard for multimodal transit planning and scheduling, spanning fixed route, paratransit, microtransit, and emerging modes Build the framework for data-driven scheduling — enabling agencies to make optimal use of driver and vehicle time through intelligent analysis of ridership patterns, operational constraints, and service goals Deeply understand and incorporate labor union rules, collective bargaining agreements, and workforce regulations into the product in a way that is structured yet flexible enough to adapt as those rules evolve Connect planning and scheduling seamlessly to live operations, reducing the gap between what is scheduled and what is executed — improving accuracy, dispatcher confidence, and rider reliability Partner closely with engineering, design, data science, and GTM teams to move from vision to shipped product with clear milestones and measurable outcomes Engage directly and frequently with transit planners, schedulers, and operations leaders to surface unmet needs and validate product direction Stay current on industry trends, emerging regulations, and competitive dynamics to keep Remix ahead of the market Who You Are: You have 10+ years of product management experience, including ownership of complex enterprise software products Have a track record of shipping high-quality products for sophisticated, workflow-heavy enterprise environments where the cost of getting it wrong is high Are a systems thinker who can hold both strategic vision and operational detail — you know when to zoom out and when to get into the weeds Have strong instincts for simplifying complexity: translating divergent customer needs and intricate business rules into clean, scalable product decisions Bring deep empathy for the professionals who use your product daily — planners, schedulers, dispatchers — and design with their real working context in mind Can quickly become technically fluent in the underlying data models and entities that power scheduling and operations systems — blocks, runs, trips, stops, vehicles, duties, pairings — and can engage at that level of specificity with engineers and architects Are a strong, credible voice in technical architecture decisions alongside your engineering partners, capable of evaluating tradeoffs and advocating for platform choices that serve both current product needs and long-term scalability Experience with resource management, labor scheduling, or workforce optimization software is a strong plus Experience in transportation, transit, or logistics is a plus but not required — intellectual curiosity and the ability to learn technical domains quickly matter more Compensation and Benefits: Base salary range: $200,000-$250,000, determined by experience and skills. Total compensation also includes variable pay and equity. Comprehensive health coverage, with low-cost dental and vision plans. A 401(k) with a generous company match and vesting. Fully paid parental leave for new parents, with extended leave options. Additional benefits (mental health, pet insurance, and other wellness perks). 20 days of paid time off (PTO) annually. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?Via is an equal opportunity employer.

ClickUp29 дн назад

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Engagement Management is a new and fast-growing practice at ClickUp, and it's quickly becoming central to how we serve our enterprise customers. Our EMs bring program leadership, service delivery and change management together in one role. As a ClickUp Senior Engagement Manager you will lead the formation and orchestration of post-sale strategy and execution for the company’s largest and most strategic clients. We're looking for someone hungry, who excels in building, and who takes genuine pride in the quality of their work. Here, Engagement Managers are the single point of accountability for outcomes. You own everything between the contract being signed and the client seeing measurable results: what was sold gets delivered, on time and on margin, and we can prove it worked. You'll lead enterprise SaaS implementations across the full engagement lifecycle, from shaping scope in pre-sales, mobilizing the team and delivery, go-live, stabilization and a clean handover to the account team. You'll run work-stream programs with Paid TAMs, AI specialists, Product and Engineering, and the client's own project team, and you'll be the trusted advisor to the client's executive sponsor. Simply put: you are the single point of accountability for delivery, the client's partner in getting value from ClickUp, and a thought leader for how we deliver. YOUR ROLE - Stakeholder Management - Serve as the primary client contact for delivery - Build strong relationships with stakeholders while ensuring delivery remains aligned to client objectives and contractual commitments. - Build trusted relationships with client executive sponsors and program leads at VP and C-level, acting as their primary point of contact for delivery. - Navigate complex enterprise stakeholder environments and competing priorities across client functions (IT, PMO, business sponsors, procurement) and broker alignment when they conflict. - Project Delivery Oversight - Deliver engagements against agreed scope, schedule, hours budget and quality, using rigorous change control to protect timelines and delivery margin. - Translate customer business requirements into internal deliverables and milestones - Own engagement governance, including kickoffs, weekly working sessions, sponsor check-ins and SteerCos, and provide clear, concise status reporting to clients and internal stakeholders. - Lead and coordinate multidisciplinary teams, fostering a collaborative, accountable and high-performing delivery culture while providing coaching, direction and support. - Proactively manage risks, issues and dependencies through the RAID log, and act as the primary escalation point. - Manage engagement financials, including hours burn, forecasting, utilisation and margin, flagging overrun risk early and agreeing recovery plans. - Drive AI adoption - Guide clients from manual workflows to AI-assisted and agent-driven operations, and own post-go-live adoption outcomes. - Drive Value and Business Outcomes - Identify expansion opportunities through delivery and co-sell with Account Executives, bringing the delivery credibility that secures follow-on work. - Establish a value baseline before configuration begins, track benefits through go-live, and produce the value assessment that underpins renewal and expansion. - Governance - Design and run governance mechanisms - Track delivery efficacy, timelines, value realization and customer experience - Create continuous-improvement mechanisms - Change Management & Communication - Own communications around delivery status, risks and outcomes - Manage escalation and communication across customer/internal teams - Assess change readiness and resistance across impacted teams; build sponsor and champion networks to carry the rollout. - Design the communications and enablement plan with the client, and sequence go-live to match the organization's capacity for change. - Role Development - Contribute to building the Engagement Management practice by iterating on templates, playbooks and AI workflows that make every engagement faster and more consistent. YOUR SKILLS AND EXPERIENCE - 5+ years of software and/or services delivery experience, with at least 2 years as the accountable project, program or engagement lead. - Proven track record taking enterprise SaaS deployments from kickoff through go-live and into adoption, ideally in work management, PSA, CRM, ITSM or collaboration platforms. - Strong grasp of SaaS implementation fundamentals: workspace and data architecture, permissions and SSO, integrations, data migration, change management and enablement. No coding required, but you can challenge an unrealistic technical scope. - Comfortable with Agile, Waterfall and hybrid delivery, and knowing which one the client actually needs. - Commercial acumen: you've managed engagement budgets, SoWs, change requests and margin, and you know when to push for expansion vs when to stabilize. - Executive presence: you can run a SteerCo, deliver bad news early with a recovery plan, and hold a line on scope with a CIO in the room. - Experience leading cross-functional and distributed teams you don't directly manage, across client, partner and internal resources. - Strategic judgment to separate genuine product gaps from client process or training gaps. - Hands-on with AI: you already use AI to work faster, and you can credibly advise clients on where agents and automation fit. - Excellent written and verbal communication. Status reports people actually read. Nice to have: Experience in work management or SaaS software, professional services firms, agencies or regulated industries. PMP Certification. WHAT YOU'LL LOVE ABOUT WORKING HERE - Impact: Lead high-visibility enterprise engagements with global brands, and see the result in their day-to-day work. - Build something: Engagement Management is a new function. You'll help define the methodology, tooling and AI workflows that become the standard. - AI at the centre: Work on the frontier of AI-driven work management, with ClickUp Brain and Super Agents in your own delivery toolkit. - Career growth: A clear path from Engagement Manager to Senior or Principal Engagement Manager. - Community: Learn alongside Paid TAMs, AI specialists and delivery leaders across EMEA and NA. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Tenable, Inc.29 дн назад

Customer Success Manager

Location: Australia - Remote - Queensland Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: The Customer Success Manager (CSM) acts as a trusted advisor for strategic accounts, driving customer retention, expansion, and satisfaction. Building on foundational customer success practices, the CSM takes ownership of complex accounts, proactively addressing adoption challenges and delivering measurable business outcomes. This role uses advanced knowledge of Tenable’s product suite to develop tailored strategies that align customer goals with the right Tenable solutions. The CSM collaborates across internal teams to resolve escalations, guide advanced product adoption, and ensure alignment between customer objectives and business priorities. While this is a remote role, the successful candidate must be based in the Greater Brisbane Area, Queensland, Australia, as the role is focused on local customers and involves regular on-site visits. Your Opportunity: Lead the onboarding process for high-value or complex accounts, ensuring a seamless transition and establishing a strong foundation for success. Build and maintain strategic relationships with senior stakeholders through regular on-site meetings, acting as a trusted advisor to align customer goals with Tenable solutions. Own and deliver renewal and expansion strategies using a structured sales approach, and use metrics like adoption rates and customer satisfaction scores to monitor success and refine approaches. Proactively monitor customer health metrics to identify risks, mitigate challenges, and implement advanced adoption strategies aligned with customer goals. Use advanced technical knowledge of Tenable’s product suite to design and implement tailored adoption strategies, ensuring alignment with the objectives of high-value or complex accounts. Advocate for customers internally by capturing and communicating feedback to influence product roadmaps, service enhancements, and business priorities. Collaborate with cross-functional teams, including Marketing, Sales, Professional Services, Engineering, Finance, Training, and Support, to align efforts and deliver impactful customer outcomes. Mentor Associate and Customer Success Managers, providing guidance on best practices, professional growth, and adoption strategies. Contribute to refining customer success frameworks, tools, and processes by providing feedback and actionable insights from the field. What You'll Need: Based in the Greater Brisbane Area, Queensland, Australia, and able to visit customer sites regularly. Bachelor’s degree or equivalent work experience, with 8+ years in customer-facing roles, including 5+ years in account management, sales, or similar positions focused on customer retention, growth, and engagement. Proven expertise in managing high-value SaaS or subscription-based accounts, driving adoption and delivering measurable outcomes. Strong relationship management skills, with the ability to engage senior stakeholders and align solutions to business objectives. Demonstrated success in meeting or exceeding renewal and expansion targets while maintaining high customer satisfaction. Deep understanding of Customer Success best practices, including metrics-driven approaches to customer health and adoption. Exceptional communication (written and verbal), problem-solving, and time-management skills. Proficiency in tools such as Salesforce.com and Google Workspace, with the ability to learn new technologies quickly. Ability to manage multiple accounts and priorities in a fast-paced, revenue-focused environment. Experience mentoring or coaching team members, with a collaborative and team-oriented mindset. Willingness to travel at least 50% of the time, typically a few times per quarter, to support customer engagements or attend business events such as Sales Kickoff or training sessions. #LI-Remote #LI- #LI-KM1 We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you: General Applicant Privacy Notice California Applicant Privacy Notice EU/EEA/UK Applicant Privacy Notice

Box29 дн назад

GTM Enablement Specialist

Location: Chicago, Illinois, United States, New York, NY, United States, Redwood City, CA, United States, San Francisco, CA, United States WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU The mission of the Global Go to Market (GTM) Enablement team is to ensure Box's customer-facing roles have the knowledge and training they need to be successful in role. This means ensuring our teams across the GTM organization have a best in class onboarding experience, ongoing product knowledge and skill building programs, and the tools, processes, and resources required to execute in their roles. This role will specifically center on the Box Consulting (BC) segment of the business, with an added focus on product enablement for our technical functions (Box Consulting, Customer Success Managers, Product Support, and Solutions Engineering). This person will help drive the overall BC and product enablement strategies and help the BC organization realize its aggressive goals, ensuring its success in the way they support our customers. The ideal candidate is a high energy, driven individual with enablement experience who appreciates working in a fast-paced dynamic environment. WHAT YOU'LL DO Example: Partner with Box Consulting (BC) and GTM Enablement leaders to define role-based curricula and programs that build Box Consultants’ knowledge and skills. Own onboarding for all BC new hires, continuously improving the experience to help new consultants ramp quickly and effectively. Build strong relationships with BC stakeholders and design enablement programs that align to the organization’s priorities and business objectives. Stay closely connected to Product and Release Management to anticipate product launches, and deliver technical enablement that prepares our technical teams to confidently support new capabilities. Create and deliver learning in a range of formats, including self-paced courses, virtual and in-person sessions, and hands-on workshops. Measure program effectiveness and business impact, using insights to improve productivity and reduce time to proficiency. Collaborate across the broader Enablement team and with Marketing, Product, and other cross-functional partners to deliver cohesive, timely enablement. WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. 2+ years of experience in a go-to-market organization or an enablement role. A strong interest in technology and products, with an understanding of what it takes to enable their adoption across a GTM organization. Self-directed and highly motivated, with a track record of taking initiative and delivering results. Skilled at setting priorities, managing projects and timelines, and keeping work on track. Excellent written and verbal communication skills, with strong attention to detail. Adaptable and effective in fast-paced, evolving environments. Strong facilitation and presentation skills. Bachelor's degree or equivalent work experience required. Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here . Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here . For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . NOTICE OF USE OF AI At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here . Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . Chicago Pay Range $83,000 — $103,000 USD Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . New York City Pay Range $92,000 — $115,000 USD Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information , check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . San Francisco Pay Range $92,000 — $115,000 USD Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information , check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . Redwood City Pay Range $92,000 — $115,000 USD

Chime29 дн назад

Lifecycle Marketing Manager

Location: San Francisco, CA, USA About the role We're hiring a Lifecycle Marketing Manager to join our Lifecycle & CRM Marketing team. In this role, you'll build and optimize campaigns that engage, retain, and grow Chime members across their lifecycle — from acquisition through long-term retention — with a focus on member experience, revenue, and LTV. This is a role for a hands-on marketer who thinks beyond the send. You'll work across email, push, in-app, and SMS, building campaigns grounded in member behavior and lifecycle signals. You'll partner with data, analytics, and cross-functional teams on segmentation, experimentation, and personalization — and you bring genuine enthusiasm for how AI tools are changing what's possible in lifecycle marketing. This is a growth role for someone early in their career who has already shown they can execute and is hungry to build toward strategy. You move fast, ask good questions, and care about the member experience in everything you do. If you're curious, driven, and love working in a fast-paced environment alongside people who care about the product and the member, we want to meet you. What you'll do Build and manage lifecycle campaigns across email, push, in-app, and SMS — from brief through launch and measurement Think in journeys, not just individual sends — you'll map member flows based on what they do, where they are in their lifecycle, and what they need next Develop audience segments that go beyond demographics and reflect where members actually are in their relationship with Chime Run experiments and come back with a clear point of view on what worked, what didn't, and what to do next Work closely with data and analytics partners to understand campaign performance and what member behavior is telling us Use AI tools in your day-to-day — for drafting, content variation, personalization logic, or finding efficiencies. Respect and apply channel best practices and consider channel health in building your strategy and programming: deliverability, frequency, compliance, and the overall member experience Collaborate and build strong cross-functional relationships with creative, product, and other stakeholders to align on goals and get campaigns out the door What we're looking for 2–4 years in lifecycle, CRM, or retention marketing with real campaign execution experience across at least one channel (email, push, in-app, or SMS) Hands-on experience with a marketing automation or CRM platform — Braze, Iterable, Klaviyo, or something similar Detail-oriented: quality of output is important to you and you understand how it affects the member experience Comfortable with data — you can read a dashboard, pull your own numbers, and figure out what the story is You use AI tools and have real enthusiasm for them; you've formed opinions from experimenting, not just reading about it Strong instincts about what makes a good (or bad) member experience, and you speak up about it Clear written and verbal communication — you can translate strategy into execution and results into a coherent point of view You move fast, you're curious, and you pick things up quickly #LI-AM1 #LI-Hybrid Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $104,000 — $144,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .

Peec AI29 дн назад

GTM Enablement Specialist

Location: Berlin Workplace: OnSite About Peec AI AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions. Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office. About the role We're looking for a GTM Enablement Manager to help our sales team ramp faster, sell better, and win more deals. You'll own how our Account Executives and SDRs are onboarded, trained, and coached, and make sure they have the playbooks, content, and market knowledge they need in every deal. You'll work closely with Sales leadership, RevOps, Product Marketing, Product, and Customer Experience. This role is for someone who holds a high bar on execution and moves fast. We use AI to speed up our GTM work, and we expect you to do the same. We also expect you to be the person who catches generic, low-effort output before it reaches a customer. Our brand and our customer experience matter too much to ship anything less than excellent. What you'll do - Own onboarding for new Account Executives and SDRs: build a structured ramp program with clear milestones and certifications that gets new hires productive fast - Design and deliver ongoing training on our product, the AI search market, our sales methodology, and competitive positioning, for new and tenured reps alike - Embed our sales process into day-to-day execution: train and coach reps on qualification, stage exit criteria, mutual action plans, trial management, and negotiation - Standardize SDR-to-AE and Sales-to-CX handoffs, with clear expectations for qualification, documentation, and ownership - Partner with Product Marketing, who own core positioning and messaging, to translate these into practical sales playbooks, training, and customer-facing materials: discovery guides, talk tracks, objection handling, battle cards, email templates, decks, one-pagers, proposals, and case studies. Work with Design to keep them accurate, on-brand, and easy for reps to find - Coach reps alongside sales managers: review calls, run role plays, and use call and deal data to spot skill gaps and sharpen messaging - Run competitive intelligence: track what competitors ship and say, turn it into battle cards and training reps use in live deals, and flag what matters to Product and leadership - Measure what works: track ramp time, win rates, conversion, and content usage with RevOps, report on the impact of enablement programs, and cut what isn't working - Drive adoption of our sales tools (HubSpot, call recording, and AI tools), and build workflows and automations that save reps time - Translate new features and market shifts into training and materials within days, not weeks, so Sales, CX, and Growth all work from the same story What we're looking for - 3 - 5 years in GTM or sales enablement, sales training, or a similar role at a fast-growing B2B SaaS company - A track record of designing and running onboarding and training programs with measurable results, such as shorter ramp time or higher win rates - Strong facilitation and coaching skills: you can run an engaging workshop, give direct feedback on a call recording, and adapt to reps at different experience levels - Working knowledge of modern sales methodologies such as MEDDPICC, Challenger, or Command of the Message, and experience building one into training and process - Data-driven and comfortable with tools: you work confidently in a CRM (HubSpot ideally) and call recording software, turn performance data into training priorities, and have built workflows and automations - Strong stakeholder management: you work across Sales, RevOps, Product Marketing, Product, and CX with different goals, and keep reps up to date on process and product changes without slowing anyone down - Strong product sense: you pick up a technical product and a new market quickly and can explain both simply - Clear judgment on AI-generated content: you use AI to move faster, you know when it makes the work worse, and you push back when quality slips - A strong eye for quality: you notice off-brand colors, inconsistent fonts, and misaligned elements, and you're comfortable making clean edits in Figma, Google Slides, or similar - Proven ability to prioritize in a fast-moving environment, where priorities change weekly - An ability and willingness to travel between our two offices (New York and Berlin) once a quarter - Excellent written English. You write clearly and cut anything that doesn't earn its place Bonus points - Prior quota-carrying experience as an Account Executive or SDR - Experience with an enablement platform or LMS, such as Highspot, Seismic, or WorkRamp - Some exposure to SEO, GEO, or marketing tech, or the curiosity to get up to speed quickly - Experience building competitive intelligence or a customer story program from scratch - Experience at an early-stage company during a period of rapid scale - Fluent German, French, Spanish, or a Nordic language What we offer - Competitive salary and meaningful equity: everyone at Peec owns a piece of the upside - Comprehensive benefits package - Collaborative, high-energy in-office work environment - Opportunity to make a significant impact and define a new market category

HIKINEX29 дн назад

(Fastwater Staffing) Lead R&D Tech - Quincy, MA | On-site

Location: United States ABOUT THE ASSIGNMENT The Contract Lead R&D Technician facilitates daily workflow and task allocation for technical builds, setting operational priorities and assigning tasks based on dynamic project needs. This hands-on role actively supports the assembly, integration, and troubleshooting of complex AUVs and electromechanical systems while rigorously adhering to all safety protocols. The contractor serves as a primary technical point of contact, interfacing regularly with engineering teams to provide vital technical feedback and progress updates, and aligning with production stakeholders to meet milestone requirements. WHAT YOU’LL DO · Contribute to all stages of the vehicle product development and manufacturing life cycle, providing technical feedback to the engineering team. · Build, integrate, and test complex electro-mechanical assemblies into world-class AUV systems. · Apply competency in the use of hand tools, assembly tooling, and general manufacturing equipment. · Complete necessary transactions in computer production systems (MES, NetSuite, JIRA) on a daily basis. · Provide technical guidance, knowledge transfer, and process support to operators as needed. · Maintain focus and momentum to drive milestones to on-time completion. · Manage multiple priorities, organize build workflows, and meet scheduled project deadlines. · Interface with the Production Supervisor and collaborate with other technicians, providing day-to-day technical task coordination for the production and delivery of various commercial and development products. · Apply advanced knowledge and skills in hardware assembly, troubleshooting, and repair during manufacturing operations. · Coordinate workflow priorities for operators to achieve target on-time delivery goals and ensure project milestones stay on schedule. · Participate in 5S and continuous improvement initiatives; provide constructive feedback on ways to optimize the assembly process. · Foster a collaborative working environment that supports technical excellence, knowledge sharing, and cross-functional support. REQUIRED QUALIFICATIONS · 7+ years of electronics experience in an R&D/prototyping environment. · Demonstrated ability to execute complex R&D tasks independently with minimal direct oversight. · Extensive experience building and troubleshooting cables, harnesses, and connectors. · Proficiency in soldering, crimping, and mechanical cable assembly. · Working knowledge of the product life cycle (NPI to scaled production) and LEAN manufacturing principles. · Highly organized, dependable, and detail-oriented with strong written and verbal communication skills. · Familiarity reading and interpreting electrical schematics and component drawings. · Hands-on experience with standard electronics test equipment (power supplies, electronic loads, oscilloscopes, function generators, DAQ systems, and measurement sensors). · Ability to adapt quickly between tasks and balance concurrent technical priorities in a fast-paced environment. · Eligibility to obtain and maintain an active U.S. Secret security clearance. PREFERRED QUALIFICATIONS · Experience with machining, sheet metal fabrication, and 3D printing. · Demonstrated ability to collaborate effectively across cross-functional engineering and manufacturing teams. · Experience testing items ranging from small integrated electronics assemblies to large vehicle structures. · Experience building test setups and executing test procedures to validate design iterations. · Prior material handling/hoisting experience or MA state hoisting license (overhead gantry, rigging). · Prior experience in subsea robotics (AUVs, UUVs, or marine/underwater systems). Contract Rate: $41.00 – $54.00/hr (dependent on experience)

Talkiatry29 дн назад

Territory Manager, Provider Partnerships - Seattle, WA

Location: Seattle, WA Workplace: Remote We are hiring a field-based Provider Partnerships Manager who thrives on building relationships in medical settings, driving growth, and helping practices connect their patients to timely psychiatric care. This role blends new business prospecting with account ownership and field engagement. You will build relationships with medical practices and health systems in your territory, educate providers and supporting staff on Talkiatry’s services, support referral success, and grow adoption over time. This is a quota-carrying, field-forward role (approximately 75% territory travel) designed for someone who loves meeting providers in person, growing partnerships, and owning market success. You're the ideal candidate if you’re ambitious and thrive in dynamic environments. You seek opportunities to take ownership, move fast, and see the direct impact of your work. You’re driven by purpose, motivated by helping providers connect patients to the care they need, and you bring a builder’s mindset to every relationship, opportunity, and challenge. You’re a collaborative, people person who draws energy from being in the field and building relationships. Sitting behind a desk and living in spreadsheets drains you; building trust with clinicians and staff motivates you. You’re equally at home nurturing relationships and driving results. You’re competitive in the best way, motivated by growth, inspired by goals, and proud to be accountable for outcomes. ABOUT TALKIATRY: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care. Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America. Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. YOU WILL: - Build and strengthen relationships with physicians, practice administrators, clinical leaders, and referral teams - Prospect and convert new medical practices into ongoing referral partners - Manage and grow a book of existing accounts, increasing referral volume and provider satisfaction - Execute strategic territory plans to hit and exceed referral growth and provider retention targets - Lead in-office visits, practice presentations, lunch-and-learns, and community outreach - Establish workflows, troubleshoot barriers, and ensure smooth referral processes - Maintain accurate and timely account activity in CRM (HubSpot) - Represent Talkiatry at industry events, community partnerships, and relevant health system function YOU ARE: - Ambitious, self-driven, and motivated by results - Emotionally intelligent, collaborative and able to connect authentically with diverse stakeholders - A natural relationship-builder who thrives in the field and enjoys face-to-face engagement - Competitive and goal-oriented, with a proven track record of hitting or exceeding growth targets - Consultative in your approach—you educate, influence, and earn trust - Organized, resourceful, and accountable to performance metrics - Passionate about improving access to mental health care and helping providers better serve their patients YOU HAVE: - 3-6 years in healthcare or healthcare adjacent field sales, physician liaison, clinical outreach, or business development - Proven ability to meet or exceed referral or sales growth targets - Experience influencing clinicians, administrators, or healthcare stakeholders strongly preferred - Comfort working in a fast-growth environment with autonomy and responsibility - CRM proficiency (HubSpot or Salesforce preferred) - Bachelor's degree in Business, Communications, Healthcare Administration, Psychology, or a related field - Ability to travel within assigned territory approximately 75% of the time WE OFFER: - Competitive compensation with uncapped bonus potential - Field autonomy with strong cross-functional support (clinical, operations, marketing) - A mission-driven culture focused on expanding access to mental health care - A team-first environment rooted in collaboration, knowledge sharing, and shared success - Career growth and development, including coaching and a clear advancement path as we scale - Regular team learning sessions, playbook sharing, and field enablement - The opportunity to have real impact in your community while building a market from the ground up - You won’t be just a rep—you’ll be a market leader, a trusted partner to providers, and a key voice shaping how communities access psychiatric care. WHY TALKIATRY: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

HIKINEX29 дн назад

Lead R&D Technician for Fastwater Staffing

Location: Quincy, United States WHAT YOU’LL DO Contribute to all stages of the vehicle product development and manufacturing life cycle, providing technical feedback to the engineering team. Build, integrate, and test complex electro-mechanical assemblies into world-class AUV systems. Apply competency in the use of hand tools, assembly tooling, and general manufacturing equipment. Complete necessary transactions in computer production systems (MES, NetSuite, JIRA) on a daily basis. Provide technical guidance, knowledge transfer, and process support to operators as needed. Maintain focus and momentum to drive milestones to on-time completion. Manage multiple priorities, organize build workflows, and meet scheduled project deadlines. Interface with the Production Supervisor and collaborate with other technicians, providing day-to-day technical task coordination for the production and delivery of various commercial and development products. Apply advanced knowledge and skills in hardware assembly, troubleshooting, and repair during manufacturing operations. Coordinate workflow priorities for operators to achieve target on-time delivery goals and ensure project milestones stay on schedule. Participate in 5S and continuous improvement initiatives; provide constructive feedback on ways to optimize the assembly process. Foster a collaborative working environment that supports technical excellence, knowledge sharing, and cross-functional support. REQUIRED QUALIFICATIONS 7+ years of electronics experience in an R&D/prototyping environment. Demonstrated ability to execute complex R&D tasks independently with minimal direct oversight. Extensive experience building and troubleshooting cables, harnesses, and connectors. Proficiency in soldering, crimping, and mechanical cable assembly. Working knowledge of the product life cycle (NPI to scaled production) and LEAN manufacturing principles. Highly organized, dependable, and detail-oriented with strong written and verbal communication skills. Familiarity reading and interpreting electrical schematics and component drawings. Hands-on experience with standard electronics test equipment (power supplies, electronic loads, oscilloscopes, function generators, DAQ systems, and measurement sensors). Ability to adapt quickly between tasks and balance concurrent technical priorities in a fast-paced environment. Eligibility to obtain and maintain an active U.S. Secret security clearance. PREFERRED QUALIFICATIONS Experience with machining, sheet metal fabrication, and 3D printing. Demonstrated ability to collaborate effectively across cross-functional engineering and manufacturing teams. Experience testing items ranging from small integrated electronics assemblies to large vehicle structures. Experience building test setups and executing test procedures to validate design iterations. Prior material handling/hoisting experience or MA state hoisting license (overhead gantry, rigging). Prior experience in subsea robotics (AUVs, UUVs, or marine/underwater systems).

20four7VA29 дн назад

CPT-11370 Customer Service & Operations Coordinator

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: Independent Contractor – CPT-11370 Customer Service & Operations Coordinator/Business Support VA/Junior-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. An established electrical contractor serving residential and commercial customers in Ottawa, Canada is seeking a full-time Customer Service & Operations Coordinator to provide front-office customer service and back-office administrative support. The VA will provide consistent phone coverage throughout the business day, receive and process new leads, gather customer information, coordinate sales appointments and site visits, and follow up with customers throughout the service process. The role will also support repeatable operational workflows such as permit applications and final inspection coordination. The client is primarily seeking a candidate with strong customer service and administrative/office support experience. Previous construction or home services experience is a plus but is not required, as the client is prepared to train the VA on its electrical-specific processes and terminology. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Customer Service & Lead Management Answer inbound customer calls throughout the scheduled shift Receive and process new leads from phone, email, and online submissions Gather initial customer and project information Follow up with customers to collect additional information when required Maintain accurate customer and lead records Provide professional and responsive customer service Escalate technical electrical questions to the appropriate internal team member Record the customer's property address, specific service needs, and requested urgency. Prioritize and escalate urgent leads to the appropriate team member. Scheduling & Sales Coordination Coordinate sales calls, site visits, and assessments Schedule appointments based on sales team and customer availability Follow up with new leads and prospective customers Support outbound calling and appointment setting as the role develops Maintain organized follow-up activities within company systems Coordinate customer, sales team, and inspector availability to minimize scheduling conflicts. Offer specific callback times when following up with leads. Follow up according to the company's established lead-contact schedule. Post-Service Customer Care Follow up with customers after completed work Thank customers for their business and confirm satisfaction Request customer reviews using approved processes Track outstanding post-service follow-ups Escalate customer concerns when necessary Permits & Inspection Coordination Prepare and submit repeatable electrical permit applications following established procedures Maintain accurate permit records and status information Coordinate final inspections between customers and inspectors Follow up on outstanding permit or inspection requirements Maintain organized documentation for completed projects Verify that required signatures, documents, and approvals are complete before advancing permit-related processes. Administrative Support Perform general data entry and back-office administrative tasks Maintain accurate information within Simpro and other company systems Assist with email and documentation management Support recurring operational workflows Complete additional administrative projects as assigned Review and suggest improvements to existing workflows to simplify processes and improve documentation. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Previous customer service experience required Administrative or back-office support experience required Experience answering business phone lines and communicating directly with customers required Scheduling or appointment coordination experience preferred CRM or field service management software experience preferred Construction, electrical contracting, home services, or project coordination experience is a plus but not required Strong written and verbal English communication required Native or near-native English speaking ability required IDEAL CANDIDATE PROFILE Excellent customer service and phone communication skills Professional, friendly, and confident speaking with customers Highly organized with strong follow-through Comfortable balancing phone coverage with administrative work Proactive and able to work independently Detail-oriented when handling customer and permit information Comfortable learning technical terminology and repeatable construction processes Able to transition between customer-facing and back-office responsibilities throughout the day APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Simpro (training provided) Pipedrive (training provided) Quo VoIP (training provided) Microsoft Outlook Microsoft 365 Slack CRM / Field Service Management Platforms Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 8:00 AM – 4:00 PM EST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level Contracted Hours per Week: 40 hours/week Daily Working Time: 8:00 AM – 4:00 PM EST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A-B (Native or Near-Native English-Speaking Accent Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

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