Location: Singapore
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Own the hunt. Open doors. Win the business.
We’re looking for an ambitious and commercially driven
Account Director
to join our growing sales team and help accelerate our expansion across ASEAN.
This is a
true hunting role
. You’ll be responsible for identifying and winning new business across strategic target accounts, building relationships with senior decision-makers and taking opportunities through the full sales cycle — from prospecting and first conversation through to negotiation and close.
You’ll need to be comfortable creating opportunities where none currently exist, navigating complex organisations and selling consultatively to senior marketing and business leaders.
This is an opportunity for an experienced sales professional who wants significant ownership, autonomy and a direct impact on revenue growth.
What You’ll Do
Own new business acquisition:
Identify, target and win new clients across ASEAN, with a strong focus on strategic and enterprise accounts.
Build your own pipeline:
Proactively prospect into target accounts using research, outbound engagement, networking, referrals and creative approaches to open new doors.
Penetrate strategic accounts:
Develop account strategies to identify multiple stakeholders, understand organisational priorities and create relationships across the buying committee.
Engage senior decision-makers:
Build credible relationships with Directors, VPs and C-level stakeholders across marketing, demand generation, sales and related functions.
Own the full sales cycle:
Lead opportunities from prospecting and discovery through solution development, commercial negotiation, procurement and close.
Sell consultatively:
Understand the client's business challenges, objectives and priorities and connect them to solutions that deliver measurable value.
Drive significant revenue:
Consistently achieve and exceed individual revenue targets through disciplined pipeline generation, opportunity management and deal execution.
Create strategic opportunities:
Identify whitespace within target accounts and develop new opportunities rather than relying on existing relationships or inbound demand.
Manage complex sales:
Navigate multiple stakeholders, longer sales cycles and commercially complex negotiations while maintaining momentum and deal control.
Expand relationships:
Once new business is secured, identify opportunities to deepen relationships, expand into additional teams or markets and increase account value.
Maintain strong forecasting discipline:
Own your pipeline, accurately forecast revenue and maintain clear visibility across opportunities, next steps and close plans.
Collaborate cross-functionally:
Partner with marketing, campaign, delivery and client success teams to develop compelling solutions and ensure a strong transition from sale to execution.
Be a market advisor:
Stay close to developments across B2B marketing, demand generation, ABM, digital marketing and the technology sector, bringing relevant insight into client conversations.
What We’re Looking For
5–8+ years of B2B sales experience
, ideally within technology, SaaS, media, advertising, demand generation, marketing or a related environment.
A
proven track record of hunting and winning new business
, particularly within mid-market or enterprise organisations.
Demonstrated success
consistently meeting or exceeding significant revenue targets
.
Strong experience owning the
entire sales cycle
, including prospecting, discovery, solution selling, negotiation and closing.
Proven ability to
open doors into net-new accounts
and build relationships from the ground up.
Comfortable selling to
senior marketing, sales and business stakeholders
, including VP and C-level decision-makers.
Strong strategic account planning skills and the ability to identify buying committees, business priorities and commercial opportunities.
Excellent consultative selling, presentation, negotiation and commercial skills.
A strong understanding of
B2B marketing, demand generation, ABM, digital marketing or the technology ecosystem
is highly advantageous.
Commercially astute, resilient and persistent, with the ability to maintain momentum through complex sales cycles.
Highly self-motivated and accountable, with a strong sense of ownership over pipeline and revenue.
Excellent communication and stakeholder management skills.
A collaborative team player who can operate independently while working effectively across a broader commercial organisation.
The Person We’re Looking For
You are a
hunter by nature
.
You don't wait for leads to be handed to you. You know how to identify the right accounts, find the right people, create a reason to engage and turn a cold prospect into a commercial conversation.
You are comfortable operating at senior levels and can hold your own in conversations with experienced marketing and business leaders. You understand that enterprise sales is rarely about one conversation or one contact — it's about building a compelling business case, navigating stakeholders and creating momentum towards a decision.
You're commercially ambitious, resilient and competitive, but you also know how to build genuine relationships.
Most importantly, you
take ownership
. You own your territory, your pipeline, your opportunities and your number.
What We Offer
Career Growth:
Join a high-growth organisation with opportunities to progress within a regional sales environment.
Competitive Compensation:
Attractive base salary with performance-based incentives that reward strong commercial performance.
Autonomy & Ownership:
Significant responsibility for developing your territory, target accounts and new-business pipeline.
Regional Exposure:
Work with leading technology and B2B brands across ASEAN and APAC.
Collaborative Culture:
Work alongside an experienced commercial team that values ambition, accountability and teamwork.
Real Impact:
Play a key role in shaping new business growth and expanding our presence across the region.
Ready to build something?
If you're an experienced B2B sales professional who knows how to
open doors, create demand, navigate senior stakeholders and close new business
, we'd love to hear from you.
Come and help us build the next stage of our growth across ASEAN.
Location: Mississippi
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Location:
Mississippi, USA
For this role, we are looking for candidates based in Mississippi, with a preference being for the delta or central Mississippi regions.
About this role
The U.S. Program Associate will support implementation for large-scale cash initiatives in the U.S. As a critical member of GiveDirectly’s U.S. programs team, you will support operations, internal coordination, and team processes. You will often be the project point person for community engagement and customer service. You will be expected to support Managers and Senior Managers across multiple projects, and as a result, you must be excited to work in a fast-paced environment and be comfortable managing multiple workstreams at one time. Through this, you will have the opportunity to learn and develop new skills on a fast-growing team. Associates should be able to:
Support multiple projects and workstreams simultaneously (multi-task), especially by driving process (e.g. metric tracking, survey design)
Over time, own whole components of projects, including but not limited to customer service and/or delivering payments
Proactively identify areas for efficiency in projects and team management (e.g. streamlining customer service management)
Support community engagement and coordination, including acting as a liaison for partner organizations and community members as appropriate
Reports to:
US Program Manager
Level
: Associate
Travel Requirement:
This role will require regular travel to Rx Kids sites across Mississippi to support in-person activities related to community outreach and program launch. This travel would require a car, driver’s license, and insurance. In addition, there will be travel to New York or elsewhere in the US for team events 2-3 times per year.
What you’ll do:
This position will primarily support
Rx Kids
, a universal, unconditional cash allowance program targeted at expectant parents and infants. The program is running in over 60 communities across Michigan and Ohio, and it will now be expanding to Mississippi. This role is expected to work closely with our program partners, including Michigan State University and local community partners. Key responsibilities are described below, please note that the percentages are estimates and they vary across different stages per site:
Recipient Experience & Customer Service (55%)
Lead customer service, including directly supporting recipients via an email-based help desk and through phone support, with the potential to oversee additional customer service staff or contractors as the program scales
Coach applicants through the intake process with a focus on applicants who are experiencing significant barriers
Case manage applicant/recipient concerns, adhering to GiveDirectly’s safeguarding and protection policies
Meet periodically with recipients in person to build trust and to identify problems or areas for program or process improvements
Serve as a trusted resource for recipients, responding to their communications in a timely and professional manner
Respond to and resolve one-off recipient issues through communication, data entry, and/or escalation of more serious matters to the appropriate individuals
Lead select operational processes, including conducting verification of applications directly and overseeing other verification staff as the program scales
Support other field ops processes, including payments and follow-up surveys, and execution across various program stages
Direct Program Support (25%)
Support a range of operational and project management duties to ensure GiveDirectly’s U.S. projects are executed with excellence and in line with our values, particularly “recipients first”
Support whole-team knowledge management and process documentation, refreshing protocol and process docs regularly
Work closely with other members of the U.S. team to identify process challenges and propose solutions (e.g. increasing operational efficiency, improving recipient experience)
Become an expert in the various tech systems used to support project execution and excellence
Track and report operational and efficiency metrics
May be responsible for managing other individuals, such as verification support staff
Coordinate with internal and external stakeholders, including with tech partners, research partners, and customer service teams
Community Engagement (20%)
Cultivate and maintain relationships with implementing partners, key community members, and local service organizations
Serve as the local program representative and community liaison for Rx Kids, supporting local partners and educating community members of program policies
Build knowledge of the community we are working in, and support with identifying existing local resources or services relevant for recipients
Organize and attend events, conferences, and similar programs to sensitize communities on program benefits and requirements
Collaborate with communication team members to develop and execute on storytelling plans
Participate in program evaluation and scoping strategies to improve program operations and enhance recipient satisfaction
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Fluency in English is required, proficiency in Spanish, Arabic, or Chinese is a plus
2+ years of work or volunteer experience in a role that required project management and people management/coordination
Exceptional communication, organizational, and time-management skills
Strong customer service instincts, including skilled problem solving, patience, and high emotional intelligence
Ability to manage day-to-day operations and propose & implement process improvements
Ability to quickly learn and become proficient in new technological platforms
Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks
Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s
total compensation
package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles.
The base salary for this role is $81,000 USD / annually.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Desk allowance and flexible work location
Read more about our ongoing diversity, equity, and inclusion efforts
here
and about our decision to move our central support teams to remote first
here
.
Venue:
We conduct interviews over Google Meet with camera on (unless communicated otherwise).
Accessibility:
Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!
We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to
careers@givedirectly.org
.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Singapore
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you a commercially driven sales professional who loves opening doors, building relationships and winning new business? We’re looking for an
Account Manager
to join our growing sales team. This is a
hunter-focused role
for someone who is energised by prospecting, creating opportunities from scratch and turning conversations into revenue. You’ll be responsible for developing new business across the ASEAN market, while also building strong relationships with clients and identifying opportunities to grow existing accounts. You’ll need to be comfortable owning the
full sales cycle — from prospecting and first conversation through to negotiation, close and account growth.
If you’re ambitious, resilient and enjoy the thrill of winning, this could be a great fit.
What You’ll Do
Hunt for new business:
Identify, prospect and engage new clients across your target market, building a healthy pipeline through proactive outbound activity.
Own the full sales cycle:
Take opportunities from initial outreach and discovery through presentations, proposals, negotiation and close.
Create your own opportunities:
Research target accounts, identify decision-makers and develop creative approaches to open new conversations rather than relying solely on inbound leads.
Build senior relationships:
Develop trusted relationships with marketing, demand generation, sales and other senior stakeholders within target accounts.
Understand client challenges:
Uncover business objectives, pain points and priorities and translate these into relevant solutions.
Drive revenue growth:
Consistently achieve and exceed monthly, quarterly and annual revenue targets.
Grow existing accounts:
Identify cross-sell, upsell and expansion opportunities within existing clients while continuing to prioritise new business acquisition.
Build and manage pipeline:
Maintain accurate forecasting and pipeline discipline, with a strong focus on conversion, deal velocity and revenue generation.
Partner with internal teams:
Work closely with campaign, marketing, delivery and client success teams to ensure a seamless client experience from sale through execution.
Stay commercially curious:
Keep up to date with trends across B2B marketing, demand generation, ABM and the broader technology landscape so you can bring value to client conversations.
What We’re Looking For
3–5 years of B2B sales experience
, ideally within technology, media, marketing, advertising, demand generation, SaaS or a related environment.
A
proven hunter mentality
— you enjoy prospecting, cold outreach, and creating opportunities rather than waiting for leads to come to you.
A track record of
meeting or exceeding sales targets
and consistently delivering revenue.
Experience managing the
full sales cycle
, from prospecting to closing.
Strong commercial and consultative selling skills, with the ability to uncover needs and position solutions against business challenges.
Confident engaging with
senior decision-makers
and navigating multiple stakeholders within an organisation.
Resilient and persistent — comfortable hearing “no” and finding another way in.
Strong communication, presentation and negotiation skills.
Highly self-motivated, organised and comfortable working towards ambitious targets.
A team player who can collaborate effectively with internal stakeholders while taking
full ownership of their number
.
Experience or understanding of
B2B marketing, demand generation, ABM or digital marketing
is highly advantageous.
The Person We’re Looking For
You’re not someone who waits for an SDR to hand you a meeting.
You’re naturally curious about businesses, know how to identify an opportunity, and are confident picking up the phone, sending the message or finding the right person to start a conversation.
You’re competitive but collaborative, commercially minded and motivated by results. You take ownership of your pipeline, your clients and, most importantly,
your number
.
What We Offer
Career Growth:
Join a high-growth organisation with genuine opportunities to develop your sales career.
Competitive Compensation:
Attractive base salary with performance-based incentives tied to your success.
Autonomy & Ownership:
The opportunity to build your own pipeline, develop your territory and make a visible impact on revenue growth.
Collaborative Culture:
Work alongside an experienced, supportive team that values ambition, accountability and teamwork.
Regional Exposure:
Work with leading technology and B2B brands across the ASEAN and APAC markets.
If you’re a natural hunter who enjoys opening doors, winning new business and building something of your own, we’d love to hear from you.
Location: Salt Lake City, Utah, United States
About the Role
The Assistant Vice President, HR Operations for Total Rewards will serve as the People team’s key operational and technology partner for global Total Rewards programs, including benefits, payroll, retirement, compensation, and leaves. Reporting to the Vice President, HR Technology, this role will improve the systems, data, integrations, and processes that support these programs.
Partnering closely with Total Rewards colleagues and other HR team members, this role will understand business needs, assess processes, identify requirements and dependencies, and translate these into practical system and operational solutions. The incumbent will also configure and test HR system functionality and oversee related work performed by third-party consultants, vendors, or technology partners. This is a hands-on individual contributor role for someone who combines HR functional knowledge, systems experience, project management, analytical thinking, and a consultative, solution-oriented mindset.
Responsibilities
Translate Total Rewards program requirements into operational workflows, functional specifications, system configuration, reports, controls, and integration designs, supported by clear documentation.
Apply benefits and payroll expertise to assess how requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, integrations, and employee experience.
Analyze how evolving requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, and the employee experience.
Provide dedicated support for annual and recurring processes, including open enrollment, plan-year configuration, payroll changes, annual limits and rate updates, vendor and carrier implementations, integration changes, and other scheduled projects.
Evaluate configuration and enhancement requests by clarifying the business problem, assessing impacts and dependencies, identifying risks, and recommending scalable solutions.
Partner with external implementation and support resources while maintaining internal ownership of requirements, design decisions, configuration, testing, and solution quality.
Review vendor recommendations critically to ensure proposed solutions address the underlying business need and are appropriate for the broader HR technology environment.
Maintain documentation of system configurations, business rules, technical dependencies, decision rationales, and approved changes.
Partner with internal and external technical resources and relevant HR subject matter experts to design, test, implement, monitor, and troubleshoot data feeds and system integrations.
Develop a detailed understanding of inbound and outbound interfaces, including file layouts, field mappings, transformation rules, timing, dependencies, validation, error handling, reconciliation requirements, and downstream impacts.
Conduct root-cause analysis when system, data, payroll, eligibility, or integration issues occur, and lead sustainable corrective actions. Ensure defects are documented, prioritized, resolved, retested, and formally closed.
Promote clear ownership and governance for critical data elements, interfaces, operational controls, and issue resolution.
Partner with HR stakeholders to understand business objectives, pain points, plan/policy requirements, service expectations, and operational risks.
Identify opportunities to eliminate unnecessary steps, reduce manual intervention, strengthen controls, improve service delivery, and automate repeatable work.
Support the development of a more resilient HR operating environment that reduces dependency on individual knowledge and third-party resources.
Qualifications
7+ or more years of progressive experience in payroll operations, benefits operations, HR business analysis or HR technology
Experience implementing and managing Benefits, Payroll, Core HR, Reporting, and related modules within enterprise human capital management platforms such as Ceridian/Dayforce, including enhancements, upgrades, testing, release management, and production support
Experience implementing and supporting HR data integrations, especially inbound and outbound carrier feeds
Experience supporting annual and recurring HR processes, including open enrollment, plan-year configuration, payroll changes, rate updates, vendor and carrier implementations, and related integration changes
Able to explain technical concepts to functional stakeholders and business requirements to technical stakeholders
Sound judgment and discretion when working with sensitive payroll, benefits, and organizational data
Proficiency with Microsoft Excel and experience working with large datasets to perform reconciliations, audit reports, and data analysis
Project management, business analysis, HR, payroll, benefits, or HR technology certification is helpful but not required
Experience using automation, workflow, or AI-assisted tools to improve documentation, analysis, controls, reporting, or service delivery, with appropriate human review and validation is preferred
Benefits
The base salary range for this role is $ 100,000 to $ 125,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, New York, United States
About the Role
The Assistant Vice President, HR Operations for Total Rewards will serve as the People team’s key operational and technology partner for global Total Rewards programs, including benefits, payroll, retirement, compensation, and leaves. Reporting to the Vice President, HR Technology, this role will improve the systems, data, integrations, and processes that support these programs.
Partnering closely with Total Rewards colleagues and other HR team members, this role will understand business needs, assess processes, identify requirements and dependencies, and translate these into practical system and operational solutions. The incumbent will also configure and test HR system functionality and oversee related work performed by third-party consultants, vendors, or technology partners. This is a hands-on individual contributor role for someone who combines HR functional knowledge, systems experience, project management, analytical thinking, and a consultative, solution-oriented mindset.
Responsibilities
Translate Total Rewards program requirements into operational workflows, functional specifications, system configuration, reports, controls, and integration designs, supported by clear documentation.
Apply benefits and payroll expertise to assess how requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, integrations, and employee experience.
Analyze how evolving requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, and the employee experience.
Provide dedicated support for annual and recurring processes, including open enrollment, plan-year configuration, payroll changes, annual limits and rate updates, vendor and carrier implementations, integration changes, and other scheduled projects.
Evaluate configuration and enhancement requests by clarifying the business problem, assessing impacts and dependencies, identifying risks, and recommending scalable solutions.
Partner with external implementation and support resources while maintaining internal ownership of requirements, design decisions, configuration, testing, and solution quality.
Review vendor recommendations critically to ensure proposed solutions address the underlying business need and are appropriate for the broader HR technology environment.
Maintain documentation of system configurations, business rules, technical dependencies, decision rationales, and approved changes.
Partner with internal and external technical resources and relevant HR subject matter experts to design, test, implement, monitor, and troubleshoot data feeds and system integrations.
Develop a detailed understanding of inbound and outbound interfaces, including file layouts, field mappings, transformation rules, timing, dependencies, validation, error handling, reconciliation requirements, and downstream impacts.
Conduct root-cause analysis when system, data, payroll, eligibility, or integration issues occur, and lead sustainable corrective actions. Ensure defects are documented, prioritized, resolved, retested, and formally closed.
Promote clear ownership and governance for critical data elements, interfaces, operational controls, and issue resolution.
Partner with HR stakeholders to understand business objectives, pain points, plan/policy requirements, service expectations, and operational risks.
Identify opportunities to eliminate unnecessary steps, reduce manual intervention, strengthen controls, improve service delivery, and automate repeatable work.
Support the development of a more resilient HR operating environment that reduces dependency on individual knowledge and third-party resources.
Qualifications
7+ or more years of progressive experience in payroll operations, benefits operations, HR business analysis or HR technology
Experience implementing and managing Benefits, Payroll, Core HR, Reporting, and related modules within enterprise human capital management platforms such as Ceridian/Dayforce, including enhancements, upgrades, testing, release management, and production support
Experience implementing and supporting HR data integrations, especially inbound and outbound carrier feeds
Experience supporting annual and recurring HR processes, including open enrollment, plan-year configuration, payroll changes, rate updates, vendor and carrier implementations, and related integration changes
Able to explain technical concepts to functional stakeholders and business requirements to technical stakeholders
Sound judgment and discretion when working with sensitive payroll, benefits, and organizational data
Proficiency with Microsoft Excel and experience working with large datasets to perform reconciliations, audit reports, and data analysis
Project management, business analysis, HR, payroll, benefits, or HR technology certification is helpful but not required
Experience using automation, workflow, or AI-assisted tools to improve documentation, analysis, controls, reporting, or service delivery, with appropriate human review and validation is preferred
Benefits
The base salary range for this role is $ 115,000 to $ 140,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Greenwich, Connecticut, United States
About the Role
The Assistant Vice President, HR Operations for Total Rewards will serve as the People team’s key operational and technology partner for global Total Rewards programs, including benefits, payroll, retirement, compensation, and leaves. Reporting to the Vice President, HR Technology, this role will improve the systems, data, integrations, and processes that support these programs.
Partnering closely with Total Rewards colleagues and other HR team members, this role will understand business needs, assess processes, identify requirements and dependencies, and translate these into practical system and operational solutions. The incumbent will also configure and test HR system functionality and oversee related work performed by third-party consultants, vendors, or technology partners. This is a hands-on individual contributor role for someone who combines HR functional knowledge, systems experience, project management, analytical thinking, and a consultative, solution-oriented mindset.
Responsibilities
Translate Total Rewards program requirements into operational workflows, functional specifications, system configuration, reports, controls, and integration designs, supported by clear documentation.
Apply benefits and payroll expertise to assess how requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, integrations, and employee experience.
Analyze how evolving requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, and the employee experience.
Provide dedicated support for annual and recurring processes, including open enrollment, plan-year configuration, payroll changes, annual limits and rate updates, vendor and carrier implementations, integration changes, and other scheduled projects.
Evaluate configuration and enhancement requests by clarifying the business problem, assessing impacts and dependencies, identifying risks, and recommending scalable solutions.
Partner with external implementation and support resources while maintaining internal ownership of requirements, design decisions, configuration, testing, and solution quality.
Review vendor recommendations critically to ensure proposed solutions address the underlying business need and are appropriate for the broader HR technology environment.
Maintain documentation of system configurations, business rules, technical dependencies, decision rationales, and approved changes.
Partner with internal and external technical resources and relevant HR subject matter experts to design, test, implement, monitor, and troubleshoot data feeds and system integrations.
Develop a detailed understanding of inbound and outbound interfaces, including file layouts, field mappings, transformation rules, timing, dependencies, validation, error handling, reconciliation requirements, and downstream impacts.
Conduct root-cause analysis when system, data, payroll, eligibility, or integration issues occur, and lead sustainable corrective actions. Ensure defects are documented, prioritized, resolved, retested, and formally closed.
Promote clear ownership and governance for critical data elements, interfaces, operational controls, and issue resolution.
Partner with HR stakeholders to understand business objectives, pain points, plan/policy requirements, service expectations, and operational risks.
Identify opportunities to eliminate unnecessary steps, reduce manual intervention, strengthen controls, improve service delivery, and automate repeatable work.
Support the development of a more resilient HR operating environment that reduces dependency on individual knowledge and third-party resources.
Qualifications
7+ or more years of progressive experience in payroll operations, benefits operations, HR business analysis or HR technology
Experience implementing and managing Benefits, Payroll, Core HR, Reporting, and related modules within enterprise human capital management platforms such as Ceridian/Dayforce, including enhancements, upgrades, testing, release management, and production support
Experience implementing and supporting HR data integrations, especially inbound and outbound carrier feeds
Experience supporting annual and recurring HR processes, including open enrollment, plan-year configuration, payroll changes, rate updates, vendor and carrier implementations, and related integration changes
Able to explain technical concepts to functional stakeholders and business requirements to technical stakeholders
Sound judgment and discretion when working with sensitive payroll, benefits, and organizational data
Proficiency with Microsoft Excel and experience working with large datasets to perform reconciliations, audit reports, and data analysis
Project management, business analysis, HR, payroll, benefits, or HR technology certification is helpful but not required
Experience using automation, workflow, or AI-assisted tools to improve documentation, analysis, controls, reporting, or service delivery, with appropriate human review and validation is preferred
Benefits
The base salary range for this role is $ 115,000 to $ 140,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: São Paulo, Brazil
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking a senior compliance analyst to join our dynamic Brazilian Compliance Team. We are a team of risk-minded problem solvers who advise our local business on the company's regulatory obligations and enterprise risk. The successful candidate will have extensive knowledge and experience in KYC/KYB, CDD/EDD and AML/FT and Sanctions' regulations, particularly within the Brazilian crypto market and the new Central Bank of Brazil regulatory framework.
What You’ll Be Doing
Draft, maintain and advise on local compliance policies and procedures in accordance with local Brazilian regulations
Review escalations from KYC/KYB and CDD/EDD Teams related to customers' onboarding processes and ongoing transaction monitoring
Monitor transactions and general customer's activities for potential suspicious behaviour and perform financial crime investigations and reporting when necessary
Assist Central Compliance in the strategic design, implementation and oversight of the Global Compliance Program
Provide timely guidance to stakeholders such as Product, Engineering and Operations' Teams and act as a point of escalation for complex local compliance issues
Conduct compliance risk assessments and create reports for management to evaluate the effectiveness of the local compliance programs
Identify and assess process gaps, improve reporting capabilities, and recommend corrective actions in a fast-paced, dynamic environment
Stay current with global, regional and jurisdictional emerging trends and regulatory developments in the crypto industry
What We Look For In You
Bachelor's degree or equivalent practical experience; advanced degrees or certifications in compliance are a plus (PQO-Compliance, ACAMS, ICA, etc.)
Proven experience in AML/FT & Sanctions in compliance roles within traditional financial services, fintech companies or crypto exchanges
Strong understanding of the Central Bank of Brazil regulatory requirements and compliance challenges with a special emphasis on financial crime prevention
Experience overseeing processes, leading KYC/KYB and CDD/EDD initiatives and conducting investigations
Excellent analytical, research and due diligence skills with the ability to interpret complex regulations
Strong communication and presentation abilities, both oral and written, in Portuguese and English
Demonstrated ability to work independently, collaboratively and efficiently in a fast-paced, deadline-driven team environment
Solid understanding of the crypto industry and familiarity with global work environments
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
About Openbase:
Openbase.ai is an AI gateway that helps developers and businesses access multiple AI models through one API, simplifying model access, routing, and usage management to enable teams to focus on building AI products. The MVP is ready.
The opportunity:
Work directly with the founder to grow Openbase into a business with repeatable customer acquisition, strong retention, and disciplined operations. Own commercial execution including finding first customers, testing acquisition channels, improving onboarding, building partnerships, and organizing people and systems to grow. Aim to reach 10,000 users with clear milestones for activated developers, retained customers, paying accounts, and profitable usage.
What you will own:
1. Go-to-market and customer acquisition:
— Identify strongest initial customer segments (AI startups, independent developers, agencies, software teams).
— Develop positioning and explain why developers should choose Openbase.
— Launch and improve acquisition via X, SEO, AI search engines, developer communities, partnerships, targeted outbound.
— Test paid campaigns with budgets, conversion tracking, criteria for scaling or stopping.
— Build growth roadmap with weekly experiments and monthly acquisition targets.
2. Developer activation and retention:
— Own journey from website visit to signup, first API request, first payment, ongoing usage.
— Collaborate with engineering to remove onboarding friction, improve documentation, quickstarts, integration examples.
— Engage directly with developers to understand usage and retention.
— Establish onboarding communications, customer support, reactivation campaigns.
— Turn successful implementations into case studies and referrals.
3. Sales and partnerships:
— Personally source and close early customers.
— Build qualified pipeline of startups and businesses with recurring AI usage.
— Develop distribution partnerships with developer tools, AI communities, accelerators, complementary platforms.
— Coordinate technical evaluations and customer requirements with engineering.
— Build repeatable sales process as demand grows.
4. Business execution and team management:
— Translate company goals into weekly priorities, accountable owners, delivery dates.
— Recruit and manage freelancers, agencies, future hires across growth, content, developer relations, customer success.
— Own marketing budget allocation and evaluate spending against results.
— Coordinate customer needs with product and engineering priorities.
— Implement workflows and automation to reduce manual work.
5. Metrics and commercial performance:
— Maintain dashboard covering acquisition, activation, retention, paying customers, API usage.
— Track customer acquisition cost, conversion rates, retention by channel.
— Separate customer spending from provider costs and Openbase’s retained revenue and gross profit.
— Monitor promotional credits and infrastructure costs to keep growth economically sound.
— Provide founder with weekly view of results, blockers, decisions needed.
What we are looking for:
— Experience leading growth and commercial execution at early-stage SaaS, API, developer-tools, or AI infrastructure company.
— Evidence of acquiring users from early starting point with specific numbers and personal contribution.
— Understanding of developer audiences and technical product adoption.
— Ability to understand API integration, follow documentation, discuss onboarding with engineers.
— Hands-on ability to run experiments, analyze funnels, conduct customer calls, manage delivery.
— Experience managing budgets and external specialists.
— Strong written English, sound judgment, comfort working directly with founder.
— Experience with usage-based pricing, developer relations, technical SEO, AI model platforms is relevant.
Why join:
— Direct ownership of Openbase’s launch and growth.
— Close collaboration with founder and engineering team.
— Opportunity to build commercial function from earliest stage.
— Scope to take on broader company leadership as business grows.
How to apply:
Send CV or LinkedIn profile with brief answers to questions about past product growth, acquisition channels, approach to first 1,000 activated developers, personal execution vs specialists, location, availability, compensation expectations, and example of growth experiment or operating system built.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Public Sector Solutions Architect, you'll be a trusted advisor to U.S. government customers, helping them understand how GitLab's Enterprise Edition and DevSecOps platform can address real business and mission outcomes. You'll own the technical evaluation and validation stages of the sales cycle, guide customers through proofs of concept and value, and connect GitLab's modern software development, operations, and cloud capabilities to measurable value. In this role, you'll work closely with sales and cross-functional GitLab teams, provide technical guidance from first conversation through successful deployment, and act as a customer advocate back into Product, Sales, and Marketing.
What you'll do
Engage with public sector customers, both onsite and remotely, to provide technical expertise and guidance throughout the pre-sales process, including tailored demos, technical presentations, and hands-on workshops.
Collaborate with the sales team to shape and execute account strategies that drive GitLab adoption within government environments.
Own the technical evaluation process, including proof of concept (POC) and proof of value (POV) design and delivery, tender and audit support, and technical input into proposals.
Lead the creation of Customer Success Plans that capture technical success criteria and handoff details from the pre-sales process, ensuring a smooth path to deployment and adoption.
Build and deepen relationships with technical and business stakeholders so they become advocates for GitLab within their organizations.
Serve as the customer advocate internally by channeling feedback and insights to Product, Sales, Marketing, and other GitLab teams to influence roadmap and messaging.
Maintain and expand your expertise in GitLab and related technologies, including modern software development, operations, and cloud practices, and create reusable examples and assets for customers and partners.
Run Value Stream Assessments to identify opportunities for customers to improve their software delivery with GitLab.
What you'll bring
Background in technical pre-sales, consulting, or information technology roles, ideally with U.S. public sector or federal customers, where you guided customers through evaluations and solution design
Hands-on experience using GitLab and familiarity with modern software development and operations practices, such as CI/CD, DevSecOps, and automation
Experience with cloud computing platforms and related technologies in regulated or security-conscious environments.
Ability to connect technical solutions to measurable business or mission outcomes and to advise senior stakeholders on tradeoffs and options.
Strong, confident communication and relationship-building skills, including leading customer meetings, demos, and value-focused conversations in close partnership with sales and cross-functional teams
Openness to learning, seeking feedback, and building new skills, including familiarity with GitLab's Solutions Architect handbook and related resources.
About the team
The Public Sector Solutions Architect role is part of GitLab's Solutions Architect team, a group of trusted technical advisors who help government customers understand, evaluate, and adopt the GitLab DevSecOps platform. The team is distributed and collaborates asynchronously across time zones using GitLab and our handbook-first practices to share knowledge, reusable examples, and best practices. You'll help the team address unique public sector challenges such as security, compliance, and mission-critical software delivery, and contribute customer insights that shape our product direction.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Tbilisi, Georgia
Workplace: remote
We’re looking for an experienced Director of Supply Operations to lead the operational direction of Smart Supply, AI Digital’s deal management and supply curation platform. Smart Supply operates as a curation layer between programmatic supply and an advertiser’s DSP, helping improve supply quality, transparency, performance, and monetization. This is a senior leadership role for someone who combines deep programmatic and supply-side expertise with strong commercial judgment, technical understanding, and hands-on operational leadership.
Responsibilities
Own the day-to-day operational performance of Smart Supply, excluding direct sales.
Lead and develop the AdOps team, including responsibility for technical implementation.
Drive supply monetization, curation, supply and vendor optimization, margin improvement, and revenue growth.
Oversee the monetization-related Client Services / Account Management function.
Develop and execute structured testing approaches for new technologies, traffic sources, and monetization opportunities.
Review and validate test results, and guide the team in identifying additional optimization and monetization opportunities.
Clearly communicate what has been tested, what works, what does not work, and why.
Provide executive leadership with clear conclusions, recommendations, and an understanding of the limitations of different approaches.
Partner closely with Sales to understand market and client needs and adapt operations accordingly.
Collaborate with Product on product direction, testing, operational feedback, and future development.
Collaborate with Engineering on technical feasibility and implementation.
Build scalable workflows, introduce automation, and improve operational efficiency.
Lead hiring, team development, performance management, and organizational changes.
Significant leadership experience in programmatic advertising, AdTech, or a closely related programmatic technology environment.
Strong working knowledge of the programmatic advertising ecosystem and supply-side operations, including SSPs, bid requests, curation, monetization, vendor optimization, testing, and traffic-source evaluation.
Strong technical understanding of programmatic operations, with the ability to review and validate technical and operational testing results.
Proven experience leading teams of 20+ people, including hiring, team development, performance management, and handling terminations when necessary.
Proven ability to lead complex operational and technical initiatives from concept through implementation.
Experience improving revenue performance, margins, operational efficiency, or supply quality.
Strong business judgment and the ability to balance technical, operational, commercial, product, and client considerations.
Ability to communicate complex findings clearly and directly to C-level stakeholders.
Experience working with the US programmatic advertising market is strongly preferred.
Fluent English with excellent written and verbal communication skills.
What You Get
USD compensation
that values your expertise.
Work from anywhere
: fully remote to suit your lifestyle.
31 days of paid time off
: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter.
Growth-focused environment
: access to learning resources and clear pathways for growth.
Fun team events:
virtual cooking classes, yoga sessions, team quizzes and more
A culture of trust:
we cut the red tape — results over rules always. Open talk, ownership, and getting things done together.
Hiring Flow
Screening Interview (45 minutes):
initial conversation with a recruiter.
Technical Interview (up to 60 minutes):
A deep dive into your functional expertise, problem-solving approach, and practical skills relevant to the role.
Final Interview (Up to 60 minutes):
Meet with the Team Lead for an in-depth discussion of your experience and skills.
Interview with Co-Founder (30 minutes):
A high-level conversation to explore your professional values, motivation, and how your vision aligns with the company’s mission and long-term goals.
Offer:
if successful, you’ll receive an offer to join our team.
Location & Eligibility
This role is open to applicants from EMEA (selected countries).
Please note that we’re unable to consider applications from outside these locations.
Thanks for your understanding!
Location: Romania; Brazil; Peru; Sweden; Colombia; Argentina; Cyprus; South Africa; Czech Republic; Hungary; Mexico; Chile; Poland; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Our Platform and Core Engineering teams build the systems that make Kraken secure, resilient, and scalable. Their impact isn’t measured by customer-facing features, but by the strength, correctness, and leverage of the foundations they create. These teams power Kraken systems behind the scenes — enabling product teams to move fast while meeting the highest standards for reliability, compliance, and security.
Engineers design shared services, internal platforms, and critical infrastructure that support company-wide initiatives. They optimize for safety, scalability, observability, auditability, and operational excellence — often operating in regulated, security-sensitive, and risk-heavy environments where precision matters.
We’re looking for engineers with deep systems ownership and an architecture-first mindset — builders who take pride in long-lived services, thrive in complex environments, and are motivated by strengthening the backbone of the crypto ecosystem.
THE OPPORTUNITY
- Design and implement robust Rust services and foundational libraries that power Kraken’s core infrastructure, prioritizing correctness, security, and long-term maintainability.
- Write reusable, testable, and highly efficient code built for scale, observability, and operational resilience in production environments.
- Collaborate on large-scale distributed systems architecture, shaping low-latency, fault-tolerant services that support global trading and internal platforms.
- Work alongside hundreds of experienced Rust engineers, contributing to a high-bar engineering culture grounded in ownership, rigor, and craftsmanship.
WHAT YOU BRING
- 7+ years of software engineering experience
- Experience building and scaling shared systems, internal platforms, and supporting multiple product roadmaps
- Proficient in writing network services or asynchronous code in Rust
- Have a security-first mindset during system design to ensure robustness
- Demonstrate the ability to autonomously debug issues across the stack (OS, network, application)
- Apply a solid understanding of distributed systems and technologies, including RPC protocols, Kafka, and Event-Driven Systems, to design scalable solutions
- Collaborate effectively with product teams to gather requirements and constraints for designing appropriate systems
- Take complete end-to-end ownership of systems and libraries
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Responsibilities
Design engaging & challenging core gameplay loops, player experiences, and monetization strategies.
Partner with external studios in Turkey throughout the new game development pipeline, from early concepts to playable builds.
Design new mechanics that enhance depth and progression while fitting seamlessly into the game’s design approach.
Evaluate player data, identify trends, and optimize level funnels for retention and monetization.
Collaborate cross-functionally with developers to align with overall product goals.
Keep an eye on top-performing games to understand market trends and extract insights.
Required Skills, Knowledge and Expertise
At least 3+ years of experience as a game designer, or in a similar field.
Professional experience in game design, with the ability to contribute across mechanics, systems, progression, and player experience.
Confidence using data and player insights to identify design problems and recommend solutions.
Strong creative and problem-solving skills, with the ability to collaborate and communicate effectively with cross-functional stakeholders to align design with the product vision.
Advanced analytical skills, ability to spot patterns and trends
Experience with balancing levels and funnel optimization
Fluency in Turkish and the ability to communicate effectively with Turkish-speaking studio teams.
Desired Skills
Game design experience as a publisher in puzzle genres is a huge plus
Experience with liveops, A/B testing, or data-informed iteration cycles.
Familiarity with Figma or similar visual collaboration software for mock-ups
Proficient using AI tools for generating early prototypes
Track record of publishing/working on successful hypercasual, casual, or AAA titles
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports To: Director of Product Management, Platform
Location: Remote US
Compensation: $190,000 to $220,000 base plus bonus and equity
About The Role:
We are building a product management organization to own and drive our product strategy, and we are looking for an experienced product manager to own a new team focused entirely on Security tooling for the Huntress SOC.
Our SOC is the cornerstone of the Huntress Security Platform, serving SMB and mid-market clients through MSP/MSSP and Reseller channels. It delivers premium, human+AI services at a scale most companies can't match — Rapid Response, Tactical Response, and Hypercare together accounted for roughly 150 engagements in a single recent month. Much of that delivery still runs on an internal SOC platform that does not match analysts' current needs - this includes spreadsheets, Slack threads, and per-engagement documents. Our analysts work on a surface that has never had a first-class experience.
You will own the internal security experience: the surface our SOC works in every day, the tooling that makes our response services repeatable, and the shared investigation and evidence model the rest of the SOC platform is built on. This is the delivery engine behind the margin thesis — the work that enables us to grow the business without growing SOC headcount linearly. It is also the foundation layer, so the interfaces you publish are consumed by our agentic automation team and our partner-facing product team.
Your users are professional security analysts, and they are down the hall. You will get direct, immediate, unfiltered feedback on everything you ship from people who do this work for a living.
You will work closely with SOC leadership, engineering leaders, support, and other Product Managers. To be successful in this position, you need real fluency in how a SOC actually operates — how analysts triage, investigate, escalate, and report — and the judgment to tell the difference between a workflow that needs product support versus not. You will be building internal-facing systems where the return is measured in analyst throughput and time-to-close rather than ARR, and you will need to make that case clearly to executive stakeholders.
What You’ll Do:
Work with the Director of Product, the Head of SOC, and other relevant stakeholders to set the SOC tooling vision and strategy, and clearly articulate the business value so that everyone understands where we are headed
Own the roadmap for analyst UX, Rapid Response and Tactical Response tooling, product support and operations, and SOC platform
Serve as the primary steward of the shared investigation and evidence model — canvas, queues, triage package — and publish the interface adjacent product teams build on
Partner with SOC leadership, analysts, and Tactical Response to turn manual, out-of-product processes into standardized, automation-first internal workflows
Take ownership of the Portal Enhancement Kit and drive analyst-built improvements into the native product so the best of internal tooling becomes the best of product
Demonstrate an ability to decipher and articulate potentially ambiguous operator needs and mold them into successful, innovative solutions
Work with designers, engineers, and architects to create detailed business requirements, epics, and user stories that will be used to shape product specifications and architecture
Participate as a key contributor in all phases of product development, from discovery to launch
Protect a capacity floor for resiliency and technical debt, and hold the line on it against feature pressure
Serve as the intermediary between engineering and senior management and other non-technical stakeholders, with the ability to break down and translate highly technical information into layman's terms and vice versa
Work with design and engineering teams to produce mockups, wireframes, and prototypes to assess the validity and strength of a new capability
Define and report operational metrics — time-to-close, throughput per analyst, repeatability of delivery — to track and evaluate the success of the strategy
What You Bring To The Team:
5+ years of experience in a product management role with past responsibility for cybersecurity products; bonus for MDR or SOAR products
Direct experience working in a SOC and building SOC tools and products
Demonstrated experience building internal-facing or operator-facing tooling where the users are professionals doing skilled work, not consumers
Strong working knowledge of analyst workflows, incident response, and investigation lifecycles - Excellent UI/UX and design skills
Prior experience as a security analyst, incident responder, security engineer, or software engineer, or equivalent hands-on depth
Experience owning shared services or platform interfaces consumed by other product teams
Demonstrated experience designing and delivering products utilizing artificial intelligence tools and technologies, such as Claude or similar
Comfort with operational metrics and the ability to make an investment case that is not denominated in new revenue
Experience working in an agile development environment using agile development tools
Leverage excellent written and verbal communication skills to create epics and stories for engineering that align engineers with intended outcomes
Strong creative and critical thinking abilities
Mid-market and MSP or MSSP experience is a significant benefit
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: United States
Description
MEMX is searching for a Network Engineer to support the design, implementation and maintenance of its low latency trading infrastructure for second shift 12 AM - 9 AM ET.
Shift time for this role will be: 12 AM - 9 AM ET
MEMX currently has a U.S. presence in these states: California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Michigan, Nevada, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, & Utah.
*If you live outside of the above states, please list in your application and our team will evaluate.
What You’ll Do
Work to design, implement and support the low latency exchange network environment
Configure the enterprise and production network devices with Ansible and Python as required
Respond to network alerts and error logs
Respond to network incidents, remediate, and perform RCA
Perform new customer connection turn-ups
Work on customer tickets such as add/mod IP prefixes, troubleshoot connectivity
Perform new product analysis and validation
Coordinate with the Security and business teams to help engineer/implement secure end user solutions
Work with Data Center and Circuit providers to continually move the exchange infrastructure forward on more cost efficient and performant options
Requirements
5+ years of hands-on experience with low latency, highly available distributed systems and the network architectures needed to run them
Understanding of layer2 and layer3 network protocols e.g. IGMP, MLAG, ARP, BGP, NAT, PIM
Understanding of IP multicast routing e.g. PIM-SM, PIM-Bidir
Experience with network operating systems (EOS, IOS, PanOS)
Understanding of timing protocols NTP,PTP
Understanding of various optical fiber types and transceivers
Scripting experience (Python, Ansible) preferred
Ability to analyze packet captures using tools like Wirshark, tcpdump
Mac, Linux familiarity preferred
Experience with firewall design and configuration
Benefits
At MEMX you will have the ability to work with a talented team of professionals who bring diversity of thought and background. You will have the opportunity to shape the future of our company and the impact MEMX will have on our clients and the broader markets. We offer competitive employee benefits and perks and will continue to make this a priority to attract the best.
Work From Home
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Unlimited Paid Time Off
Generous Paid Family Leave
Short Term & Long-Term Disability
Training & Development
Wellness Resources
Pay Range: $130,000 to $160,000
*Pay ranges are a general guideline only and not a guarantee of compensation. Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.
Equal Opportunity Statement
MEMX is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Diversity Inclusion Statement
At MEMX, we believe that diversity and inclusion are essential to driving innovation and success. We welcome and celebrate individuals from all backgrounds and perspectives, and we strive to create an inclusive culture where everyone can thrive.
Location: Bengaluru, India
Workplace: Hybrid
ABOUT AVOCA
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
About the Role
We're looking for a software engineer who ships fast without dropping quality. You'll own features end-to-end with support from senior engineers, learn how AI systems behave in production, and see your work reach customers within days rather than quarters. The Bengaluru team is product engineering, so everything you build is customer-facing.
What You'll Do
- Development & Implementation - Build scalable backend services, APIs, and AI-powered features using TypeScript/Node.js, Python, and cloud platforms.
- Collaboration & Learning - Work closely with senior engineers, participate in code reviews, and contribute to technical and architecture discussions.
- Product Integration - Partner with Product, Design, and Customer Success to translate requirements into robust, customer-facing solutions.
Specifically, you'll:
- Build and ship features end-to-end, from backend services to customer-facing interfaces.
- Work on AI-powered workflows: prompt design, evaluation, and the systems that make LLMs reliable in production.
- Build integrations with CRM systems, scheduling platforms, and third-party communication tools.
- Fix real customer problems, often with a short loop between report and fix going live.
- Write comprehensive tests, add monitoring, and take ownership of what you ship after it ships.
- Participate in on-call rotation and incident response to ensure system reliability.
- Take loosely defined problems, ask the right questions, and drive them to done with minimal hand-holding.
Work Environment & Schedule
- Hybrid, based in Bengaluru - regular office presence expected for collaboration and team coordination.
- Some overlap with US business hours may be needed for client coordination and project work.
What You'll Bring
- 2+ years of software engineering experience, ideally full-stack, including at least 1 year in a fast-paced startup or growth-stage environment.
- Strong programming skills in modern JavaScript/TypeScript and Python, with backend development experience.
- Hands-on experience with AWS or GCP and modern deployment practices.
- Experience building and maintaining RESTful APIs and understanding of service-oriented architectures.
- Comfort working with SQL databases at scale.
- A track record of fast, high-quality execution - you move quickly and your work holds up.
- Self-driven: you unblock yourself, chase down context, and don't need work broken into small pieces.
- Comfort with ambiguity and changing requirements in a fast-moving startup.
- Curiosity about AI and LLMs - direct experience is a plus, appetite to learn is required.
- Low ego, high energy, and a bias toward shipping.
Bonus Points
- Experience with AI/ML technologies, LLMs, or conversational AI systems.
- Background in B2B SaaS or enterprise software.
- Previous startup experience or exposure to rapid scaling.
- Contributions to open source or active developer community participation.
- Experience with real-time systems, or event-driven architectures.
- Familiarity with Docker/containerization and orchestration tools.
Why Avoca
- Compensation in line with industry standards and above.
- Direct impact - your code powers thousands of businesses and millions of customer interactions.
- Accelerated learning - work on cutting-edge AI technology with experienced mentors.
- Clear paths for advancement as the company and team scale.
- A fast-moving, collaborative culture built for builders who thrive on speed, iteration, and impact.
WHY AVOCA
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Location: Remote, Canada
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Distribution Engineer on the GitLab Build team, you'll manage build pipelines, evaluate support needs for new services, platforms, and architectures, and maintain existing ones. You'll keep the components that make up GitLab up to date and license-compliant, and make them available for users' platforms and architectures.
You'll work with development teams as they support new features and contribute to projects that include community packaging efforts.
What you’ll do
Build and maintain packages for supported Linux distributions and architectures, including release activities.
Develop and maintain official GitLab container images and tooling that enables efficient component building.
Enable development teams to integrate their components into GitLab packages by providing guides and infrastructure that support self-service.
Collaborate with security teams to identify and mitigate vulnerabilities and maintain secure, up-to-date dependencies.
Manage cloud marketplace listings and integrations with major cloud providers.
Maintain and test installation, update, and upgrade documentation and processes before release.
Ensure license compliance across bundled dependencies.
Submit components and packages to partners for validation and certification.
What you’ll bring
Have used Linux build toolchains such as autotools, make, CMake, and Nix.
Have built container images and used container build tooling in production.
Have worked with Debian- and Red Hat Enterprise Linux-based systems to build
.deb
and
.rpm
packages and package cloud native applications.
Have used continuous integration systems, including GitLab's continuous integration feature, GitHub Actions, Jenkins, or Travis CI.
Have written and maintained complex shell scripts in production environments.
Have communicated in written and spoken English in a remote, largely asynchronous work environment.
Have worked with major cloud providers such as Google Cloud Platform, Amazon Web Services, or Microsoft Azure.
Additional experience with Ruby, Go, Python, or Rust, or observability tools such as Prometheus and Grafana, would be helpful.
About the team
We produce system packages, container images, related components such as marketplace listings, and the tooling that creates and maintains them. We bridge development teams and end users by providing tooling and expertise that enable efficient component building and deliver simple, secure, dependable installation experiences. We also review a large number of merge requests from outside our team, including dependency and security updates for bundled components such as PostgreSQL, Consul, and Patroni.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Ireland; United Kingdom
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
ABOUT CLICKUP
ClickUp is the everything app for work, built to help teams plan, collaborate, and execute in one place. Our customers rely on ClickUp to simplify complexity, move faster, and build better operating systems for work across teams.
THE ROLE
We’re hiring a Senior Technical Account Manager, Strategic Services to partner with strategic customers as they implement, expand, and mature their use of ClickUp. This role sits within Professional Services and is ideal for someone who can blend customer leadership, workflow design, technical problem solving, and practical change management.
You’ll help customers move from fragmented processes to scalable ways of working in ClickUp. That means leading complex implementations, guiding adoption across multiple stakeholder groups, identifying opportunities for automation and AI, and helping customers realize measurable business value from the platform.
WHAT YOU’LL DO
LEAD STRATEGIC IMPLEMENTATIONS AND CUSTOMER TRANSFORMATIONS
- Own complex customer engagements from discovery through rollout, enablement, and ongoing optimization.
- Diagnose current-state workflows, identify friction points, and design scalable future-state solutions in ClickUp.
- Guide customers through governance, architecture, process design, and rollout planning across multiple teams or business units.
- Help customers recover momentum when implementations stall, priorities shift, or stakeholder alignment breaks down.
DRIVE ADOPTION, VALUE REALIZATION, AND ACCOUNT HEALTH
- Partner closely with customer stakeholders to define success measures, adoption milestones, and practical next steps.
- Translate customer goals into clear execution plans that improve adoption, stakeholder engagement, and long-term platform value.
- Use usage signals, customer feedback, and business context to identify risks early and build recovery or acceleration plans.
- Support strategic business reviews and customer conversations with a clear point of view on progress, opportunities, and priorities.
DESIGN SCALABLE SOLUTIONS, AUTOMATION, AND AI USE CASES
- Turn complex business needs into thoughtful ClickUp solutions using workflows, structure, automations, reporting, and process best practices.
- Recommend when to standardize, when to keep flexibility, and how to balance technical ambition with customer readiness.
- Identify practical automation and AI opportunities that improve customer outcomes instead of creating unnecessary complexity.
- Help customers operationalize new ways of working by pairing solution design with enablement, change management, and adoption support.
PARTNER ACROSS TEAMS TO SOLVE COMPLEX CUSTOMER PROBLEMS
- Act as a trusted advisor to customer admins, operators, and executive stakeholders.
- Coordinate effectively with Customer Success, Sales, Product, Support, and other internal partners to keep customer work moving.
- Escalate thoughtfully, communicate clearly, and maintain ownership even when multiple teams are involved.
- Bring customer feedback and recurring pain points back to internal teams to improve product usage, delivery patterns, and customer outcomes.
WHAT WE’RE LOOKING FOR
REQUIRED QUALIFICATIONS
- Experience in a customer-facing post-sale role such as Technical Account Management, Professional Services, Solutions Consulting, Implementation Consulting, or a closely related function.
- Proven success leading complex SaaS implementations, customer transformations, or strategic enablement programs with multiple stakeholders.
- Strong workflow and process design instincts, including the ability to translate ambiguous business needs into scalable solutions.
- Excellent customer communication skills, including confidence with both hands-on operators and executive stakeholders.
- Strong judgment in ambiguous environments, with the ability to prioritize, simplify complexity, and keep momentum through change.
- A clear ownership mindset and track record of driving outcomes rather than operating reactively.
PREFERRED QUALIFICATIONS
- Experience with work management, workflow automation, collaboration, CRM, ITSM, or adjacent SaaS platforms.
- Comfort recommending or deploying automation, reporting, and AI-enabled workflow improvements.
- Experience managing strategic or enterprise customer relationships where adoption, governance, and value realization mattered as much as configuration.
- Exposure to change management, customer enablement, or consulting-style discovery and solutioning.
- Ability to influence cross-functional teams without direct authority.
LOCATION
- This role is approved for hiring in Ireland.
- Please confirm any remote, hybrid, travel, or time-zone expectations during the hiring process.
WHY THIS ROLE IS COMPELLING
This is a high-impact opportunity for someone who enjoys combining customer strategy, technical solutioning, and execution. You’ll help strategic customers transform how they work, while shaping scalable delivery patterns inside a fast-moving environment where adoption, workflow design, automation, and AI all matter.
#LI-SO1
#LI-remote
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Northeast Region
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
As an Principal Account Executive, Pharma you close deals by understanding the customer, understanding the product and making magic happen. Who knew?
You’ll be responsible for owning some of Tennr’s largest and most strategic pharmaceutical accounts. You’ll bring your experience selling into Pharma to the table, helping us understand how these organizations buy, how to navigate them, and what it takes to win.
The Tennr product is great, but people are stubborn and tend to not talk to strangers.
To help, we’ve got a team of SDRs working to help you generate opportunities. Also some pretty crafty marketing initiatives (the Tennr Taco Truck really means something to pharma companies in Texas).
If you’re good, you’ll get paid an egregious sum, so in exchange, you have to own the whole sales cycle from discovery to close, and keep a tight process along the way. You’ll negotiate pricing. You will never sell what you wouldn’t buy. You must deeply care about your customers and the craft of sales. And since the product is loved, you’ll love selling it.
You’ll have to hit quotas of course. Wouldn’t be much fun otherwise.
RESPONSIBILITIES
- Account Planning: As an enterprise rep it is your responsibility to understand your patch of accounts better than anyone at the company. You, along with your manager & the drugs team, will be responsible for mapping out the accounts that fit our ICP, the key contacts associated with them, and your hypothesis around the value we can provide. It’s your job to test and iterate your perspective throughout an evaluation process.
- Pipeline Management: Use Tennr’s sales process to manage your pipeline. It’s not just putting deals into our CRM, but understanding the reality and risks of the deal based on the exit criteria associated with deal stages in our sales process. When you’re stuck, you proactively ask for help.
- Collaboration: Deal team culture is central here. You will work closely with Sales Development Representatives (SDRs), Sales Engineers, Professional Services, Tennr Leadership and channel partners to build, advance and close opportunities. Lone-wolves need not apply.
- Client Relationships: You are responsible for forming a relationship with the customer, renewing that customer, and cross-selling into that customer.
CANDIDATE QUALIFICATIONS
- 7+ years of software sales closing experience preferred, with experience selling complex solutions into pharmaceutical organizations
- No less than 1 year of enterprise sales experience
- Experience in healthcare technology solutions is a plus
- Experience owning and closing large, strategic pharmaceutical accounts
- Existing knowledge of the pharmaceutical ecosystem and how large manufacturers evaluate and purchase new technology
- Demonstrated intellectual capacity: this candidate must be able to understand the underlying technology and be able to collaborate with clients on how it fits into their business needs
- Demonstrated motivation and hustle: a high-energy and fast-paced approach to problem-solving and taking initiative; past examples of demonstrating grit and entrepreneurial spirit a plus
- Experience working in an early-stage environment is preferred; the candidate should understand how to operate effectively with limited resources selling new products
- Demonstrated EQ and relationship-building: an approach to building relationships that gets to trust quickly.
- Must be comfortable up to 10-20% domestic travel
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals
BENEFITS
- Unlimited PTO
- 100% paid employee health benefit options
- Employer-funded 401(k) match
- Competitive parental leave
For this role, we are looking for candidates based in Mississippi, with a preference being for the delta or central Mississippi regions
Singapore
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, United States; The team is distributed and collaborates asynchronously across time zones using GitLab and our handbook-first practices to share knowledge, reusable examples, and best practices
УдалённоThis role is open to applicants from EMEA (selected countries)
УдалённоseniorRomania; Brazil; Peru; Sweden; Colombia; Argentina; Cyprus; South Africa; Czech Republic; Hungary; Mexico; Chile; Poland; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
seniorГеография найма не уточнена
United States
ГибридBengaluru, India; Hybrid, based in Bengaluru - regular office presence expected for collaboration and team coordination
УдалённоseniorRemote, Canada
УдалённоseniorIreland; United Kingdom; Please confirm any remote, hybrid, travel, or time-zone expectations during the hiring process; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
