Location: Paris, France
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Enterprise Account Executive at Anthropic, you'll join the foundational team at the forefront of introducing our cutting-edge AI productivity API and SaaS solutions to financial institutions across the EMEA markets. You'll drive the adoption of safe, frontier AI by securing strategic deals with banks, insurance companies, and financial research institutions. You'll leverage your consultative sales expertise in the financial services sector to propel revenue growth while becoming a trusted partner to financial stakeholders, helping them embed and deploy AI while uncovering its full range of capabilities in banking, research, and administration. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with financial decision-makers.
The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI.
Responsibilities:
Win new business and drive revenue for Anthropic within the financial services sector. Navigate complex financial institutions to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to close
Design and execute innovative sales strategies tailored to financial services procurement cycles and budgeting processes to meet and exceed revenue quotas. Analyze financial market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns
Spearhead market expansion by identifying new use cases within financial departments, research centers, and administrative offices. Collaborate cross-functionally to differentiate our offerings for financial applications
Navigate complex financial stakeholder ecosystems including executives, administrators, IT departments, and procurement offices to build consensus
Inform product roadmaps and features by gathering feedback from financial users and conveying financial market needs. Provide insights that strengthen our value proposition for financial services
Continuously refine the financial services sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency
You may be a good fit if you have:
12+ years of B2B sales experience in financial services technology in SaaS, API solutions, or emerging technologies
A track record of managing complex sales cycles within financial institutions and securing strategic deals by understanding both technical requirements and financial use cases
Demonstrated ability to navigate financial bureaucracies and procurement processes, building consensus among diverse stakeholders including executives, administrators, and IT departments
Extensive experience negotiating complex agreements within financial services procurement frameworks and policies
Proven experience exceeding revenue targets in the financial services sector by effectively managing an evolving pipeline and sales process
Excellent communication skills and the ability to present confidently to various financial audiences, from analysts and researchers to senior executives
Deep understanding of financial services buying cycles, decision-making processes, and key pain points
A strategic, analytical approach to assessing the financial services market combined with creative, tactical execution to capture opportunities
A passion for and/or experience with advanced AI systems and their applications in financial services. You feel strongly about ensuring frontier AI systems are developed safely and ethically for financial use
À propos du poste
En tant qu'Enterprise Account Executive chez Anthropic, vous rejoindrez l'équipe fondatrice chargée de faire découvrir notre API de productivité IA de pointe et nos solutions SaaS aux institutions financières des marchés EMEA. Vous favoriserez l'adoption d'une IA de pointe et sûre en concluant des contrats stratégiques avec des banques, des compagnies d'assurance et des instituts de recherche financière. Vous mettrez à profit votre expertise de la vente consultative dans les services financiers pour accélérer la croissance du chiffre d'affaires. Vous nouerez aussi des relations de confiance avec les parties prenantes du secteur financier et les aiderez à intégrer et à déployer l'IA, tout en leur faisant découvrir l'étendue de ses capacités dans la banque, la recherche et l'administration. En collaboration avec les équipes GTM, Produit et Marketing, vous affinerez en continu notre proposition de valeur, notre méthodologie de vente et notre positionnement, afin qu'ils trouvent un écho auprès des instances décisionnelles du secteur financier.
Le profil idéal a à cœur de développer de nouveaux segments de marché, de repérer les opportunités à fort potentiel et de mettre en œuvre les stratégies qui permettent de les saisir. En favorisant le déploiement des produits émergents d'Anthropic, vous aiderez les entreprises à acquérir de nouvelles capacités tout en contribuant au développement éthique de l'IA.
Responsabilités :
Remporter de nouveaux contrats et générer du chiffre d'affaires pour Anthropic dans le secteur des services financiers. Vous orienter au sein d'institutions financières complexes pour atteindre les personnes décisionnaires clés, leur présenter nos services et les aider à réussir avec Anthropic. Vous piloterez l'intégralité du cycle de vente, de la première prise de contact à la signature.
Concevoir et mettre en œuvre des stratégies commerciales innovantes, adaptées aux cycles d'achat et aux processus budgétaires des services financiers, afin d'atteindre et de dépasser les objectifs de chiffre d'affaires. Analyser le paysage, les tendances et les dynamiques des marchés financiers pour traduire les plans stratégiques en actions et campagnes commerciales ciblées.
Piloter l'expansion sur le marché en identifiant de nouveaux cas d'usage au sein des directions financières, des centres de recherche et des services administratifs. Collaborer de manière transverse pour différencier nos offres destinées aux applications financières.
Naviguer dans des écosystèmes complexes de parties prenantes (direction générale, services administratifs, DSI et services achats) afin de construire un consensus.
Contribuer à la feuille de route et aux fonctionnalités produit en recueillant les retours des équipes utilisatrices du secteur financier et en relayant les besoins du marché. Apporter des éclairages qui renforcent notre proposition de valeur pour les services financiers.
Affiner en continu la méthodologie de vente dédiée aux services financiers en intégrant les enseignements dans des playbooks, des modèles et des bonnes pratiques. Identifier des améliorations de processus qui optimisent la productivité et la cohérence commerciales.
Ce poste pourrait vous correspondre si vous avez :
Au moins 12 ans d'expérience en vente B2B dans les technologies pour les services financiers (SaaS, solutions API ou technologies émergentes)
Une solide expérience de la gestion de cycles de vente complexes au sein d'institutions financières et de la conclusion de contrats stratégiques, fondée sur une compréhension fine des exigences techniques comme des cas d'usage financiers
Une capacité avérée à naviguer dans les structures bureaucratiques et les processus d'achat du secteur financier, en construisant un consensus entre des parties prenantes variées, dont la direction, les services administratifs et les DSI
Une vaste expérience de la négociation d'accords complexes dans le cadre des politiques et procédures d'achat des services financiers
Une expérience confirmée du dépassement des objectifs de chiffre d'affaires dans les services financiers, grâce à une gestion efficace d'un pipeline et d'un processus de vente en constante évolution
D'excellentes compétences en communication et l'aisance nécessaire pour présenter devant des publics financiers variés, des analystes et des équipes de recherche jusqu'aux membres de la direction
Une connaissance approfondie des cycles d'achat, des processus de décision et des principales problématiques du secteur des services financiers
Une approche stratégique et analytique du marché des services financiers, alliée à une exécution tactique et créative pour saisir les opportunités
Un intérêt marqué pour les systèmes d'IA avancés et leurs applications dans les services financiers, voire une expérience dans ce domaine. Le développement sûr et éthique des systèmes d'IA de pointe pour les usages financiers vous tient particulièrement à cœur.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
Join us at the forefront of AI and cloud-native security as we work to secure one of the most innovative developer platforms in the world. As the Cloud Security Lead, you will shape the cloud and infrastructure security program that protects millions of developers, enables safe AI-assisted development, and ensures organizations can confidently bring our platform into enterprise environments.
In this role, you will own cloud security across GCP (primary) and supplemental environments in AWS and Azure, as well as containerized systems, SaaS platforms, and our multi-tenant AI infrastructure. You’ll improve our security posture through strong architecture, posture management, secure-by-default development practices, and close partnership with Engineering, Compliance, Security Architecture, and Platform teams.
This is a highly impactful, hands-on leadership role—perfect for someone who wants to solve complex security challenges at scale while influencing product, engineering, and go-to-market teams.
WHAT YOU’LL DO:
CLOUD SECURITY ENGINEERING
- Lead configuration hardening across GCP, with additional oversight of workloads and integrations running in AWS and Azure.
- Own and optimize CSPM platforms across multi-cloud environments—establishing configuration baselines, guardrails, and remediation workflows.
- Secure critical SaaS platforms, ensuring proper configurations, access controls, and engineering integrations.
- Lead infrastructure vulnerability management across multi-cloud systems, containers, registries, and platform services.
- Enhance security across containerized and Kubernetes (GKE/EKS/AKS) workloads, including runtime protections, network policies, and workload identity.
- Assess secure logging configurations across cloud/SaaS providers, ensuring audit logs, retention, and routing meet monitoring and architecture needs.
SECURE DEVELOPMENT & ARCHITECTURE ENABLEMENT
- Partner with engineering teams to make services secure by default, embedding security into development workflows, CI/CD pipelines, and cloud-native deployments.
CROSS-FUNCTIONAL RESPONSIBILITIES
- Collaborate with Security Monitoring, Compliance/GRC, Architecture, DevOps, Platform Engineering, and ML Infrastructure.
- Participate in communicating security advisories, best practices, and updates to Replit’s customers.
- Support incident investigations as a cloud security subject-matter expert.
REQUIRED SKILLS & EXPERIENCE:
- 7+ years of experience in cloud engineering, with 3+ years in a senior or lead role.
- Hands-on experience with CSPM tools (Wiz, Lacework, Prisma, Orca, SCC, etc.).
- Deep expertise in GCP security (IAM, VPC, KMS, GKE, Cloud Logging).
- Experience securing and governing SaaS platforms and identity integrations.
- Operational experience with infrastructure vulnerability management across cloud and container environments.
- Working knowledge of AWS and/or Azure security services and configurations.
- Experience with container and Kubernetes security across GKE, EKS, or AKS.
- Strong IaC security experience with Terraform, Pulumi, or similar tooling.
- Familiarity with compliance standards (SOC 2, ISO 27001, PCI DSS).
PREFERRED QUALIFICATIONS:
- Experience supporting engineering teams in building secure-first, cloud-native or PaaS environments.
- Background securing AI/ML pipelines, model-serving infrastructure, or developer platform services.
- Experience in high-growth technology or cloud-native product companies.
- Experience with securing AI/agentic systems and sensitive data pipelines.
- Automation/scripting with Python.
- Relevant certifications (e.g., GCP Professional Cloud Security Engineer, AWS/Azure security certs).
WHAT WE VALUE:
- Problem-solving mindset — Ability to break down complex security and operational challenges into clear engineering solutions.
- Autonomy — Comfortable leading initiatives, collaborating effectively, and driving outcomes with minimal oversight.
- Communication excellence — Able to translate deep technical concepts for engineers, executives, and enterprise customers.
- Continuous learning — Passion for staying current with AI security, cloud-native advances, and emerging threats.
- Automation-first approach — Belief in reducing operational toil and building scalable, self-healing systems.
This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Retail Experience Design Specialist I to help bring the WHOOP brand and product experience to life across physical retail environments. As a member of the Retail team, you will support the design and development of engaging, functional, and distinctly WHOOP spaces that introduce consumers to our products and create memorable brand experiences.
In this role, you will apply your architectural training and design skills to help translate creative concepts into thoughtful physical environments. You will work cross-functionally with Retail, Brand, Creative, Operations, and other partners throughout the design process—from early concepts and spatial planning through design development, documentation, production, and installation.
The ideal candidate is a recent Master of Architecture graduate with strong spatial and visual design skills, a high level of attention to detail, and an interest in applying an architectural design background to retail and experiential environments. You are curious, collaborative, comfortable working through ambiguity, and excited to develop your craft in a fast-paced environment.
RESPONSIBILITIES
- Support the design and development of WHOOP retail environments, including stores, shop-in-shops, pop-ups, fixtures, displays, merchandising elements, signage, and other physical brand touchpoints.
- Translate WHOOP brand principles and creative concepts into compelling spatial experiences that balance aesthetics, functionality, product storytelling, and the customer journey.
- Develop architectural and spatial design concepts through sketches, plans, elevations, 3D models, renderings, material studies, and presentations.
- Support space planning and layout development, considering customer flow, product interaction, merchandising, accessibility, and operational requirements.
- Create and maintain design documentation that clearly communicates design intent to internal stakeholders, vendors, fabricators, and other external partners.
- Partner with cross-functional teams across Retail, Brand, Creative, and Operations to understand project requirements and translate business and customer needs into physical design solutions.
- Participate throughout the design process, from early concept development and design iteration through production, installation, and launch.
- Assist in the research and selection of materials, finishes, furniture, fixtures, lighting, signage, and other environmental elements appropriate for WHOOP retail experiences.
- Support prototype development and design reviews, incorporating feedback and helping refine solutions based on feasibility, cost, schedule, and customer experience.
- Collaborate with vendors, fabricators, and external partners to communicate design requirements, review samples and prototypes, and help ensure final executions align with design intent and WHOOP quality standards.
- Help develop and maintain retail design standards, guidelines, templates, and documentation that create a consistent WHOOP experience across different locations and formats.
- Stay informed on trends and innovations across architecture, retail, experiential design, materials, fabrication, and consumer environments, bringing relevant ideas and inspiration back to the team.
- Manage multiple projects and design deliverables simultaneously while maintaining a high level of organization, accuracy, and attention to detail.
- Travel up to 10% domestically and internationally to support site visits, installations, retail openings, vendors, and project partners.
QUALIFICATIONS
- Master of Architecture (M.Arch) degree or BArch (Professional) required.
- 0–2 years of professional, internship, or relevant project experience in architecture, retail design, experiential design, environmental design, or a related discipline.
- Portfolio demonstrating strong architectural and design thinking, spatial problem-solving, visual communication, and an ability to translate concepts into compelling physical environments.
- Strong understanding of architectural design fundamentals, including space planning, scale, proportion, circulation, materials, and detailing.
- Proficiency with architectural design and 3D modeling, including Rhino; visualization tools, including KeyShot and Enscape; and presentation tools, including Figma. Experience with Adobe Creative Suite, including Photoshop.
- Ability to develop and communicate ideas through sketches, plans, elevations, diagrams, 3D models, renderings, and presentations.
- Strong visual sensibility and understanding of how materials, color, lighting, graphics, product, and architecture work together to create a cohesive physical experience.
- Excellent attention to detail with the ability to produce accurate, thoughtful, and high-quality design work.
- Strong written and verbal communication skills with the ability to clearly articulate design ideas and rationale to a variety of audiences.
- Collaborative mindset with the ability to work effectively across creative, operational, and technical teams and incorporate feedback into the design process.
- Strong organizational and time management skills with the ability to balance multiple projects, priorities, and deadlines.
- Self-motivated, curious, and comfortable learning quickly and operating in a fast-paced environment.
- Passion for architecture, retail and experiential design, consumer experiences, and the intersection of physical space, technology, fitness, and wellness.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $60,000 - $85,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we’re on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable technology collects rich physiological data, providing members with actionable insights into their recovery, training, and sleep.
We are seeking a Staff Applied Machine Learning Scientist to develop and continuously improve production-ready edge algorithms that transform sensor data into accurate, reliable, and real-time physiological insights. In this role, you will develop innovative approaches that combine deep learning, machine learning, and signal processing to deliver meaningful value to WHOOP members while optimizing for accuracy, latency, power, and scalability across wearable platforms.
You will work closely with a cross-functional team of scientists, engineers, physiologists, and hardware experts to solve challenging problems at the intersection of wearable sensing, physiological modeling, and applied AI. You will develop novel modeling approaches, and own complex algorithmic problems from early development through production deployment and continuous improvement.
Your work will directly shape the future of WHOOP’s sensing capabilities and our ability to provide members with accurate, personalized, and actionable insights into their health and performance.
RESPONSIBILITIES:
- Design advanced algorithms that combine signal processing, physiological modeling, machine learning, and deep learning for physiological time-series and multimodal sensor data, with a focus on accuracy, robustness, and generalization across diverse members and real-world conditions.
- Own the development and continuous improvement of production-ready edge algorithms that transform multimodal sensor data into accurate, reliable, and real-time physiological insights.
- Analyze large-scale wearable sensor datasets to identify performance gaps, characterize challenging conditions, and drive data-informed algorithm improvements.
- Define rigorous evaluation methodologies, validation frameworks, and performance metrics to assess algorithms throughout development and deployment.
- Optimize algorithms for embedded deployment, balancing accuracy with power, memory, latency, and compute constraints across current and future wearable platforms.
- Set technical direction and establish best practices for modeling, experimentation, validation, and algorithm development across complex sensing problems.
- Pursue ambiguous, high-impact technical initiatives from research and prototyping through validation, production deployment, monitoring, and continuous improvement.
- Collaborate closely with Data Science, Firmware, Software, Hardware, Product, and domain experts to translate algorithmic innovations into production-ready capabilities and member-facing features.
- Stay at the forefront of advances in deep learning, machine learning, signal processing, edge AI, and physiological sensing, and translate relevant innovations into differentiated WHOOP capabilities.
QUALIFICATIONS:
- MS or PhD in Electrical Engineering, Biomedical Engineering, Computer Science, Machine Learning, Applied Mathematics, or a related quantitative field.
- 7+ years of experience developing and deploying machine learning, deep learning, and/or signal processing algorithms for complex real-world applications.
- Deep technical expertise in modern machine learning and deep learning methods, particularly for time-series and multimodal sensor data.
- Strong foundation in digital and statistical signal processing, with the ability to combine classical signal processing techniques with modern learning-based approaches.
- Strong proficiency in Python for algorithm development, experimentation, and large-scale data analysis; experience with C/C++ and embedded algorithm development is highly desirable.
- Demonstrated ability to develop robust models using large, noisy, real-world datasets and achieve strong generalization across diverse conditions.
- Experience designing rigorous experiments, defining performance metrics, performing error analysis, and translating findings into algorithm improvements.
- Experience taking algorithms through the full development lifecycle, from research and prototyping through validation, deployment, monitoring, and continuous improvement.
- Strong analytical and problem-solving skills, with the ability to navigate ambiguity and make sound technical decisions.
- Experience with physiological signals, wearable sensors, or biomedical sensing is highly desirable.
- Experience optimizing algorithms for resource-constrained embedded or edge environments, including tradeoffs across accuracy, power, memory, compute, and latency, is a plus.
- Strong commitment to embracing and leveraging AI tools in day-to-day work while maintaining high standards for quality and rigor.
Join us in pushing the boundaries of wearable sensing, applied AI, and physiological intelligence and positively impacting people’s lives!
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-Verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Megan Berry, Senior Director of Product Management at
Customer.io
, and I'm looking for a Product Manager to improve how customers experience their first weeks with us. Our self-serve business is a growing part of how customers discover and adopt
Customer.io
, and this role sits at the center of that motion, working alongside our Senior PM on the self-serve pod. You'll have real ownership over a defined slice of the journey, with the data, experimentation muscle, and cross-functional partners to move it.
What we value
Customer empathy
— you dig into what's actually slowing customers down, not just what the dashboard says.
Bias to experiment
— you'd rather run a test than debate an opinion.
Clear communication
— you make complex tradeoffs easy for others to follow.
Ownership without ego
— you drive your area forward and know when to ask for help.
What you'll do
Own the product experience of of our own agent, working with our agent team to ensure it is first-class, competitive and helpful for the AI-first marketer who uses our platform.
Work closely with other PMs and squads to ensure the agent works well with each part of the platform it touches.
Find and resolve friction points using data, experimentation, and customer insight.
Define and track success metrics for activation, retention, and monetization.
Partner with Marketing, CX, and Design to ensure success across all touch points
Work with Engineering to scope and deliver improvements that produce customer value
Communicate priorities and progress clearly across teams and leadership.
What we're looking for
3+ years of product management experience in SaaS, ideally with some experience PMing an agentic experience.
Experience using or developing AI-powered tooling in your product workflow
A track record of improving activation or retention metrics.
Strong analytical and experimentation skills — data-driven but comfortable with ambiguity.
Experience collaborating across Product, Marketing, and CX.
A clear communicator who simplifies complexity and drives alignment.
Deep curiosity about what helps customers succeed.
Comfort working autonomously in a remote, async-first environment.
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$137k–$156k USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
Zone 1: $164,400–$187,200.
Zone 2: $150,700–$171,600.
Zone 3: $137,000–$156,000.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute call with a Recruiter
30-minute video call with the Hiring Manager
60-minute Product Case discussion with Engineering team members
60-minute Product Case Review call with a panel
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We're looking for a Postgres Deployment Engineer to join our team and elevate our PostgreSQL offerings.
You'll work hand-in-hand with the PostgreSQL team and play an instrumental role in technical decision-making and refining internal methodologies.
The focus of this role is around owning stability and deployment of our products. This role involves ongoing contribution and co-responsibility for builds/deployments via our public supabase/postgres GitHub repository. This repository bundles an array of features/products into docker images and AWS AMIs, giving users the ability to run Supabase on our cloud and locally. This role will function has developed as a bridge between product and infrastructure teams to improve the reliability of product deployments and upgrades.
In this role, your primary responsibilities will include:
- Packaging software into our supabase/postgres https://github.com/supabase/postgres repo to using either nix language with flakes, or debian packaging depending on our required target
- Supporting the expansion of knowledge in Supabase toward our platform release system so that developers can self service more and more over time.
- Expanding on our github actions, our team tooling, and our testing/release approaches
- Timely PostgreSQL major, minor, and extension upgrades.
- Engaging in proactive identification and resolution of production issues in customer deployments.
- Contributing to the creation/maintaining of best practices, tools, and tests to ensure enhanced stability and decreased deployment risks over time.
What we need
This role demands the following pivotal qualities:
1. PostgreSQL Expert: A profound understanding of PostgreSQL and its associated tools. Familiarity with extensions, performance optimization, and best practices is essential.
2. Infrastructure: Proven expertise in infrastructure management, tooling, and optimization.
3. Self-directed & Initiative: At Supabase, we value independence and proactive problem-solving. We anticipate you to be a dynamic self-starter, thriving in asynchronous collaboration across diverse teams. Your knack for spotting areas of improvement and commitment to realizing those enhancements will be key.
What you’ll do
- Improve the utility and efficiency of our PostgreSQL offerings.
- Work with relevant teams to understand the issues around postgres stability, and apply those insights to the build/test/deploy AMI and Docker releases.
- Contribute to the enhancement of our public GitHub repositories, especially supabase/postgres https://github.com/supabase/postgres.
- Develop and expand tooling and solutions within the Supabase ecosystem.
- Engage with customers routinely, ensuring our solutions resonate with their needs.
- Address and resolve GitHub and Support issues.
Must haves
- 3+ years experience with PostgreSQL and its ecosystem.
- Knowledge of ansible, Nix package management system (including nix flakes), packer, docker, qemu/kvm, aws, and kubernetes deployments is essential. Need experience with linux and darwin/macos aarch64 targets, as we maintain ability to build for both architectures
- Must have experience with conventional and nix-packaged builds of C/C++, Go, javascript, and Rust based projects
- Exposure to public cloud platforms and deployment methodologies.
- Eagerness to improve and expand our development tools/stack.
- Comfortable with regular interactions with customers
- Willingness to work on an “integrated” system and approach to packaging. For many reasons, we cannot apply nix packaging to every component in our stack, nor can we just adopt Nixos in production. We have successfully laid the foundation for integrating conventional and Nix-based systems, with carefully validated choices including using flakes, etc. So, you must be willing to work within and help optimize this paradigm toward our platform development.
- Must be willing to take on co-responsibility for teaching our engineering team to learn, use and contribute to our Nix-based work, and help troubleshoot and solve issues around the whole platform/postgres stack.
Nice to haves
- Experience with PostgREST, gotrue/supabase auth, and other Supabase stack components.
- Contributions to significant, open-source projects in the PostgreSQL domain.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are looking for an Affiliate Growth Lead, US to build and scale our relationships with finance and investing creators and affiliates across the US market. The role combines business development, creator and affiliate partnerships and performance marketing, with a clear commercial mandate: drive attributable funded accounts and trading volume from active traders and investors, starting with Margin.
This is not a crypto-native KOL role. The audience we want to reach already trades and invests, and we reach them through the creators and publishers they trust in traditional finance, trading education and wealth management.
THE OPPORTUNITY
- Own business development for US finance and investing creators and affiliates, building a high-quality pipeline of trading educators, finance YouTubers and podcasters, newsletter authors, and wealth-management and advisor-creators.
- Develop and execute the US creator and affiliate strategy, starting with a focus on driving Margin trading volume and funded accounts, with the scope to expand across Kraken's other trading products.
- Own partner acquisition and relationship development, from initial outreach and commercial conversations through activation and ongoing growth.
- Structure CPA, revenue-share and hybrid partnerships that tie partner incentives to funded accounts and trading activity.
- Set up and manage the tracking, attribution, payout and reporting needed to measure partners through funded and traded accounts.
- Work with Legal and Compliance on disclosure, content review and approved messaging, so that promotion of leveraged products is responsible and consistent.
- Partner across Growth, Marketing, Product and other relevant teams to turn creator and affiliate opportunities into effective campaigns, and bring partner and audience feedback back into the product.
- Coordinate with the NORAM Pro KOL Business Development team so each creator has a single point of contact and relationships are not duplicated.
- Track attributable trading volume, funded accounts, active-trader retention and CAC per partner, and use the results to prioritize partners and investment.
- Continuously identify emerging creators, communities and affiliate publishers that reach active traders and investors in the US.
WHAT YOU BRING
- Deep experience in business development, partnerships, influencer management or affiliate-led growth in the US, with a track record of running performance-based creator or affiliate programs for a brokerage, trading platform or investing product.
- Experience growing margin, options, futures or other leveraged or active-trading products.
- A strong existing network and understanding of the US finance and investing creator ecosystem, including trading educators, finance YouTubers, newsletter authors, podcasters and wealth-management or advisor-creators.
- Working knowledge of crypto and digital assets, with the ability to explain crypto trading products clearly to audiences who are new to them.
- Demonstrated ability to originate, negotiate and grow commercially meaningful partnerships, including CPA, revenue-share and hybrid deal structures.
- Hands-on experience with affiliate networks and tracking platforms.
- A record of turning creator or affiliate activity into measurable outcomes such as funded accounts, trading volume, revenue or acquisition, with results you can describe in numbers.
- Familiarity with US financial advertising rules, including FTC paid-endorsement disclosure, and experience getting creator content through compliance review.
- Strong relationship-building skills, with the credibility to work with creators who protect their audience's trust and are selective about the brands they promote.
- Commercial judgment: you prioritize partners based on expected impact on conversion and trading activity, not on reach or activity alone.
- Comfort using performance data to evaluate partners, diagnose results, adjust strategy and end partnerships that do not perform.
- Strong cross-functional execution skills and the ability to move opportunities from prospecting through launch and ongoing growth.
NICE TO HAVES
- Experience working in wealth management or fintech.
- Experience at a crypto exchange or digital-asset firm.
- Existing relationships with US crypto-native creators.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
The Role You will be responsible for the development and testing of a highly scalable, geo-distributed, highly performant database solution. What You’ll Do Ensure the scalability, performance, and reliability of the database system.
Location: United Kingdom; London
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the Role
As the Account Management Lead you'll lead a team of experienced account managers across the UK&I region. You'll balance people leadership, strategic direction, and hands-on customer impact - driving excellence in post-sales outcomes and ensuring your team consistently delivers measurable value to customers and the business.
You will:
- Lead, coach, and develop a high-performing AM team, owning team and regional NRR performance, customer retention, and expansion goals.
- Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices.
- Lead by example in complex post-sales and renewal cycles, unblocking issues, driving adoption, and identifying expansion opportunities.
- Set strategic direction for the team, aligning customer success initiatives with company goals and market trends.
- Monitor and optimize delivery quality across all accounts, ensuring consistency, excellence, and predictability in customer outcomes, implementing scalable processes that improve accuracy, visibility, and operational efficiency.
- Design and implement repeatable playbooks for renewals, upsells, and adoption; automate workflows and tools to scale team impact.
- Own the ongoing development and optimization of best practices for Commercial and Scale playbooks, ensuring consistent execution, measurable impact, and continuous refinement as the business evolves.
- Build and maintain executive-level relationships across priority accounts, serving as a strategic advisor and customer advocate in internal and external forums.
- Represent the voice of the customer in leadership discussions, influencing roadmap, operations, and revenue strategies.
- Partner with Europe GTM & cross functional leadership to align organizational objectives, drive cross-functional initiatives, and ensure cohesive execution across customer success, sales, and operations teams.
Requirements
• 10+ years of experience in Account Management or post-sales roles within SaaS, ideally some of this within UK&I accounts.
• Demonstrated technical acumen with the ability to upskill and enable the team — fostering confidence in navigating product capabilities, integrations, and data insights to strengthen customer outcomes.
• 5+ years of direct people leadership experience — managing AMs, driving team quota, and developing talent through coaching and enablement. Passion for developing people and building a high-performance, feedback-driven culture grounded in accountability, learning, and customer impact.
• Strong player-coach mindset: comfortable managing key accounts directly while leading others to excel in their own portfolios.
• Demonstrated success in exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management.
• Expertise in CS methodologies and best practices (e.g. success planning, adoption frameworks, ROI storytelling, executive alignment).
• Strong analytical and operational skills: adept at using data to identify performance trends, optimise workflows, and forecast outcomes.
• Strong builder mindset - you thrive in building from scratch, redefining processes and playbooks, and operating with an AI-first mindset
• Bonus: Hands-on with tools (Salesforce, Gong, Sigma, Pylon) and capable of improving data quality, visibility, and usage insights across the team.
This role is remote-first, so it can be executed from anywhere within UK&I. If you prefer, you can work from our offices in London and Dublin.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring an Edge Algorithm Integration Engineer to join the Edge ML team and bring Sensor Intelligence algorithms from validated reference implementations to production execution on WHOOP devices. You will own the technical path from reference algorithm to edge deployment, translating and optimizing algorithms for embedded hardware, resolving cross-platform dependencies, integrating with firmware and sensor infrastructure, and ensuring implementations preserve expected algorithm performance. You will work across Sensor Intelligence, Firmware, Edge ML Platform, Mobile, Cloud, and Connectivity teams to enable algorithms to run reliably and efficiently within the compute, memory, latency, and power constraints of WHOOP devices.
RESPONSIBILITIES:
- Own the end-to-end technical path for porting developed and validated Sensor Intelligence algorithms from reference environments to production-ready implementations on WHOOP embedded platforms.
- Translate Python, MATLAB, and other reference implementations into efficient, production-quality C/C++, optimizing signal-processing and machine-learning algorithms for compute, memory, latency, power, and real-time execution.
- Understand algorithm architecture, data flow, runtime requirements, and dependencies across cloud, mobile, connectivity, sensor pipelines, libraries, and platform services; drive the technical work required to resolve or redesign dependencies for on-device execution.
- Integrate algorithms with firmware, sensor pipelines, embedded services, and Edge ML platform capabilities, partnering closely with Sensor Intelligence and Firmware teams to define interfaces, requirements, acceptance criteria, and system-level behavior.
- Establish functional and numerical equivalence between reference and edge implementations, profile on-device performance, and debug complex issues spanning algorithms, sensors, firmware, and embedded systems.
- Build reusable tools, test harnesses, profiling infrastructure, and deployment patterns that accelerate future algorithm migrations and enable efficient portability across current and next-generation WHOOP hardware platforms.
QUALIFICATIONS:
- BS/MS in Computer Engineering, Electrical Engineering, Computer Science, or a related technical field, or equivalent practical experience.
- Strong C/C++ software development experience with embedded, real-time, or resource-constrained systems, including an understanding of memory management, compute limitations, latency, and power constraints.
- Experience porting, integrating, or optimizing signal-processing or machine-learning algorithms for MCU-based, embedded, or edge platforms, including translating implementations from Python, MATLAB, or similar reference environments.
- Experience profiling and optimizing embedded software for runtime, memory footprint, computational efficiency, and/or power, with strong debugging skills across algorithm and systems boundaries.
- Strong systems thinking and software integration skills, with the ability to understand complex dependencies and collaborate across algorithm, firmware, platform, and other engineering teams to drive technical issues to resolution.
- Experience with one or more relevant embedded optimization technologies or techniques, such as DSP optimization, fixed-point implementation, quantization, model compression, ARM Cortex-M, DSPs, NPUs, RTOS environments, CMSIS-DSP/CMSIS-NN, or TensorFlow Lite Micro.
- Experience with physiological sensing, wearable devices, time-series sensor data, low-power systems, or establishing functional and numerical equivalence between reference and embedded implementations is a plus.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Renewals Operations Manager at GitLab, you'll help own the operational engine that makes renewals predictable, measurable, and efficient at scale. Reporting to the Director of CX Operations, you'll be the Renewals team's go-to business partner for processes, tooling, forecasting and insights, consumption and subscription data, and the steps required to quote and close a renewal. This is a senior individual contributor role with no direct reports. You'll lead through ownership and influence, connecting teams and workflows, turning ambiguous problems into clear next steps, and driving improvements that others across the revenue organization depend on.
What you'll do
Own and continuously improve the end-to-end renewal operating model; from renewal identification, assignment through risk management, quoting, through to close and post-renewal data hygiene processes.
Develop and improve the operating cadences that guide the renewal business, with a focus on efficiency and process improvement.
Define, maintain, and evolve retention reporting with cross-functional partners, including gross and net retention, churn and downgrade analysis, and the drivers behind each.
Partner with Revenue Technology, Revenue Analytics, Finance, and other stakeholders to improve Salesforce and the systems and data flows supporting customer relationship management (CRM), subscription and entitlement records, quoting, orders, billing, and reporting. Translate business needs into requirements, validate solutions, and strengthen data quality and operational controls.
Simplify and scale the renewal motion through automation, standardized workflows, alerts, playbooks, and self-service insights that reduce manual effort and improve execution consistency.
Support renewals planning and capacity management, including segmentation implementation, coverage models, productivity assumptions, capacity modeling, supporting target setting, and scenario planning.
Own and mature the Renewal Operations case-management program, including intake, triage, routing, service-level visibility, resolution, and root-cause analysis. Requests may include user migrations, de-duplication, Renewal Manager ownership changes, compensation exceptions, and Salesforce or data issues.
Raise the operating standard in your domain by documenting processes, mentoring others on how the renewal motion works, and contributing to broader Revenue Operations initiatives that need the renewals perspective.
What you'll bring
Experience in Renewals Operations, Revenue Operations, Sales Operations, management consulting, strategy, or a similar analytical and problem-solving role, with ownership of operational improvements and cross-functional initiatives.
Hands-on experience with both consumption and subscription renewal motions, including renewal forecasting, retention reporting, and the contractual and process mechanics that govern how renewals close.
Strong critical thinking and structured problem-solving skills. You can break down ambiguous problems into clear workstreams and move them forward.
Strong quantitative and analytical skills. You're highly proficient in Excel or Google Sheets, can build and validate models from scratch, and can translate analysis into clear recommendations and action. Experience with Structured Query Language (SQL) or equivalent data-querying tools is preferred, not required.
Systems thinking and experience using Salesforce for pipeline and renewals reporting. You understand how changes in one part of the go-to-market motion affect others, including how CRM, subscription or entitlement records, quoting, and billing relate to one another, and you design solutions accordingly.
Sound commercial judgment and an understanding of renewal complexity, including co-terming, amendments, expansions, downgrades, price changes, multiyear agreements, auto-renewals, procurement requirements, and approval policies.
Strong cross-functional collaboration skills. You build trust with stakeholders at all levels, including field teams and senior leadership, and influence without direct authority.
Curiosity, sound judgment, and a bias toward action. You learn new domains and tools quickly, move from insight to implementation, and follow through until improvements are adopted and sustained.
About the team
You'll work within CX Operations, partnering closely with Renewals and Customer Success leadership, Sales, Finance, Revenue Technology, and Revenue Analytics. These partnerships connect renewal execution with the processes, systems, and data that support it. In GitLab's all-remote, values-driven environment, documentation, iteration, and cross-functional partnership are core to how you'll work.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Singapore
Contract: Twelve-month contractor
Location: Singapore
Team: Global Events / APAC
ABOUT OPENAI
OpenAI is a leading artificial intelligence research and technology organization dedicated to ensuring that general-purpose AI benefits all of humanity. Known for its pioneering work in advanced AI systems, OpenAI operates with a strong commitment to safety, responsibility, and global impact.
The Events team at OpenAI is a highly collaborative, mission-driven group focused on designing exceptional, one-of-a-kind experiences. The team is passionate about bringing people together, amplifying diverse voices, and creating meaningful moments that reflect OpenAI’s values.
ABOUT THE ROLE
GreenLight is recruiting a Singapore-based Event Manager for a full-time, twelve-month contract supporting OpenAI’s strategy and execution across a wide portfolio of events. Working under the guidance of the APAC Events lead, this role will partner closely with local and global cross-functional teams to deliver sophisticated, high-impact experiences for an innovative global technology organization.
The role will support projects across the wider APAC region with flexibility to travel and work in other markets based on business and event requirements.
The ideal candidate brings strong regional expertise, operational excellence, cultural fluency, and a passion for creating original, meaningful experiences, particularly within technology and thought leadership contexts. The role owns event operations, regional vendor coordination, guest experience, and post-event reporting.
This position is based in Singapore and requires working from the office at least three days per week, alongside travel across APAC and internationally as project needs require.
KEY RESPONSIBILITIES
- Own the full event lifecycle for programs, including concept development, planning, workstreams, budgeting, logistics, catering, and on-site production.
- Partner with local teams to translate regional priorities and OpenAI’s complex AI technology into locally relevant, globally consistent programming, clear event objectives, timelines, and measurable outcomes.
- Source, negotiate, and coordinate with trusted local vendors, including venues, caterers, AV providers, and creative production teams, while meeting OpenAI’s standards and compliance requirements.
- Own attendee registration, check-in processes, and event communications, including localized pre- and post-event outreach.
- Maintain meticulous financial records, manage budgets and procurement processes, coordinate invoices and multi-market payment and tax requirements with the relevant teams, and report expenditures against targets.
- Collaborate with OpenAI’s global and regional Marketing, Sales, Product, Policy, Communications, Partnerships, Procurement, and Security teams to align events with program goals, core narratives, and brand guidelines.
- Implement and manage locally appropriate safety, security, accessibility, and operational protocols, prioritizing attendee well-being and compliance.
- Measure event performance, collect attendee feedback, and share insights and regional learnings to continuously improve program quality and impact.
- Drive creative innovation across event touchpoints, producing original, immersive experiences that are bold, seamless, and differentiated.
- Manage high-stakes events involving senior executives, enterprise partners, developers, policymakers, and media.
IDEAL CANDIDATE PROFILE
You may be a strong fit for this role if you:
- Have 7+ years of experience leading complex, high-profile events at a global company, including end-to-end planning, on-site execution, and post-event analysis.
- Are based in Singapore, understand the local event landscape, and are willing and able to travel and work across APAC as needed to support other projects.
- Thrive in fast-paced environments while maintaining high standards across every aspect of a project.
- Are fluent in English and communicate with confidence, clarity, and cross-cultural sensitivity.
- Bring deep understanding of regional cultural nuances and audience expectations.
- Are energized by creating original, first-of-their-kind experiences.
- Manage multiple concurrent projects across business functions with confidence and clarity, prioritizing and making smart trade-offs as needs evolve.
- Have a strong network of regional vendors and production partners.
- Demonstrate strong financial and operational acumen, including budgeting, procurement, and multi-market payment and tax considerations.
- Have experience partnering with cross-functional leaders and stakeholders.
- Remain grounded and decisive amid ambiguity and shifting priorities, with a proactive, collaborative, solutions-oriented mindset.
- Have a strong interest in artificial intelligence and OpenAI’s global impact.
- Excel at building trusted relationships with local cross-functional teams, vendors, and agencies while delivering outstanding guest experiences in fast-moving environments.
- Have existing work rights in Singapore.
Location: Remote - Riyadh
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
The Field Architect role at MinIO is a senior customer-facing technical position focused on defining, validating, and guiding architectures for AI, analytics, cloud-native applications, and large-scale data platforms. You will serve as a trusted technical advisor to customers, partners, and internal teams, translating business and application requirements into robust technical designs that deliver measurable outcomes.
You will collaborate closely with the broader MinIO team through technical discovery, architecture design, proof-of-concept (PoC) delivery, production onboarding, performance validation, and long-term expansion. Success in this role requires hands-on expertise across the data stack, strong architecture and communication skills, and ownership of customer technical outcomes.
What You Will Do:
Technical Leadership & Architecture
Technical Architecture and Discovery:
Lead technical discovery with customers and partners to understand their business goals, data sources, application requirements, infrastructure constraints, and success criteria. Design end-to-end architectures that address those requirements.
Data Platform Architecture:
Design solutions across the full data stack, including ingestion and change data capture (CDC), batch and streaming pipelines, data processing, lakehouse storage and table formats, catalogs, query and analytics engines, orchestration, data quality, governance, and AI integration. Understand how these components work together and guide customers through architecture decisions and tradeoffs.
AI and Analytics Workload Design:
Define and validate architectures for AI/ML training and inference, analytics, lakehouse environments, high-performance data pipelines, and modern application data services.
Object Storage and S3 Expertise:
Serve as a subject matter expert in AIStor, object storage, S3-compatible architectures, distributed systems, replication, erasure coding, security, performance tuning, and large-scale namespace design.
Customer Engagement & PoC Delivery
Customer Technical Advisor:
Build trusted relationships with customer technical stakeholders across data engineering, analytics, AI, infrastructure, platform, security, application, and operations teams. Guide customers toward informed architecture decisions.
PoC Ownership and Delivery:
Plan and conduct customer PoCs from initial scope through final technical review. Agree on success criteria, design and deploy the solution, integrate the required data stack components, build representative use cases, run functional and performance tests, troubleshoot issues, document results, and drive the PoC to a clear outcome and production plan.
Customer Success Beyond the Win:
Partner with Customer Engineering, Product Management, and Engineering to help customers move from PoC to production and expand adoption across additional workloads and teams.
Ecosystem, Enablement & Field Operations
Cloud-Native and Kubernetes Guidance:
Provide technical leadership on Kubernetes, containers, automation, and deployment patterns across private, public, and hybrid cloud environments.
Solution Integration:
Work with customer teams and technology partners to integrate data sources, ingestion and streaming tools, processing and analytics engines, AI platforms, identity systems, observability tools, and infrastructure components.
Technical Presentations and Enablement:
Deliver architecture presentations, whiteboard sessions, demonstrations, workshops, and technical enablement for customers, partners, and internal teams.
RFP, RFI, and Technical Response Support:
Lead or contribute to technical responses covering the full data platform, including architecture, integrations, security, scalability, performance, and operational requirements.
Product Intelligence & Market Expertise
Product and Engineering Feedback:
Capture customer requirements, PoC findings, integration needs, and field feedback. Work with Product and Engineering teams to resolve gaps and inform priorities.
Competitive and Market Expertise:
Stay current on object storage, data lakehouse, AI infrastructure, analytics, Kubernetes, cloud, and competing data platforms. Explain technical differentiation in the context of customer use cases.
Your Skills and Experience:
10+ years of experience in a senior customer-facing technical role such as Field Architect, Solutions Architect, Sales Engineer, Systems Engineer, or Technical Consultant.
Hands-on experience designing, integrating, and troubleshooting end-to-end data platforms. This should include several of the following: ingestion, CDC, batch and streaming processing, lakehouse architecture, catalogs, query engines, orchestration, data quality, governance, and AI/analytics workloads.
Demonstrated experience leading customer PoCs, including defining success criteria, deploying and integrating components, validating functionality and performance, resolving technical issues, and presenting results.
Strong understanding of object storage and S3-compatible architectures, including security, replication, data protection, performance, and scale-out design.
Hands-on experience with Linux, networking, storage systems, containers, Kubernetes, and modern data center infrastructure.
Practical experience with relevant data stack technologies, such as Kafka, Debezium, NiFi, Spark, Flink, Trino, Starburst, Iceberg, Delta Lake, or data catalogs. Experience with every listed technology is not required.
Experience designing or supporting AI, machine learning, analytics, lakehouse, or large-scale data pipeline environments.
Experience with public and hybrid cloud environments, including AWS, Azure, GCP, OCI, or private cloud platforms.
Ability to lead technical discovery, design architectures, build demonstrations, analyze performance, troubleshoot integrations, and communicate tradeoffs clearly.
Strong verbal, written, whiteboarding, and presentation skills, with the ability to communicate with both technical and executive audiences.
Ability to work collaboratively across customers, partners, Sales, Product, Engineering, and Customer Engineering teams.
Strong customer-success orientation, intellectual curiosity, sense of ownership, and ability to prioritize effectively in a fast-moving environment.
Willingness to travel as needed to support customers, partners, field events, and internal team activities.
Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field; equivalent practical experience will also be considered.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Remote, UK
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
European governments, research institutions, and public bodies are investing in large-scale AI, analytics, and data infrastructure. MinIO's software-defined, S3-compatible, cloud-native object storage is built for the performance and scale these workloads demand.
We are seeking a technical, creative, and entrepreneurial Sr Regional Sales Manager to lead MinIO's growth in the public sector across EU Region. You will sell to national and regional government, research and HPC centres, universities, healthcare bodies, defence and security agencies, and EU institutions. You will combine technical depth in storage, data lake/lakehouse, AI/ML, and HPC with a real understanding of how the public sector buys, so you can shape and win complex, multi-stakeholder deals of €250K+.
What You Will Do
Drive Public Sector Business Development:
Identify and develop opportunities across ministries, agencies, research organisations, and public institutions. Engage early, before requirements are written, to influence strategy, architecture, and budget planning.
Lead Technical and Vision Selling:
Articulate how MinIO delivers transformational outcomes for data infrastructure, AI/ML, analytics, and HPC, not just incremental improvements. Translate technical capabilities into mission outcomes and public value.
Navigate Public Procurement:
Manage the full cycle from early engagement through tender, evaluation, and award. This includes EU and national procurement rules, framework agreements, and dynamic purchasing systems. Respond to RFIs, RFPs, and ITTs with Solutions Engineering, Legal, and Contracts.
Close Complex Deals:
Own opportunities with longer, committee-driven sales cycles, from first contact through to award.
Compete and Win Against Legacy Vendors:
Position cloud-native, S3-compatible object storage against traditional storage vendors by demonstrating its advantages for modern workloads. Make the case on cost, flexibility, and performance.
Support Security Reviews:
Work with customers and internal teams to respond to security questionnaires and architecture reviews, involving Product and Legal as needed.
Build the Business Case:
Develop ROI and total-cost-of-ownership models that speak to public-sector priorities: value for money, risk reduction, and long-term sustainability.
Partner-First Territory Strategy:
Build and run co-selling plans with resellers, system integrators, and alliance partners, including those holding public-sector frameworks, to extend coverage and reach buyers who purchase through partners.
Collaborate Cross-Functionally:
Work with Solutions Engineering, Product, Legal, and Marketing on tailored solutions, successful POCs and pilots, and a smooth path from award to deployment.
Forecast with Discipline:
Maintain accurate pipeline management, realistic forecasting that reflects procurement timelines and budget cycles, and clear account plans.
Your Skills and Experience
Public Sector Sales Expertise:
7+ years of enterprise or public-sector sales in the EU, with consistent quota attainment and average deal sizes of €250K+.
Procurement Fluency:
Hands-on experience with public tenders and frameworks, and with working through procurement officers, technical evaluators, and budget holders.
Technical Acumen:
Strong knowledge of storage, data infrastructure, data lakehouse, AI/ML, and HPC environments. You can engage architects and researchers and connect technical concepts to mission and policy outcomes.
Public Sector IT Awareness:
Working knowledge of the data protection and security requirements that shape European public-sector IT purchasing.
Partner-Led Approach:
Track record of building co-selling strategies with channel, SI, and alliance partners.
Competitive Selling:
Proven ability to displace entrenched vendors with a differentiated value proposition.
Consultative, Challenger Mindset:
You teach, tailor, and challenge customer thinking, and you shape requirements rather than just responding to them.
Startup Mindset:
Comfortable with ambiguity and building from the ground up in a fast-moving company.
Network:
Established relationships within UK/EU public institutions, research communities, and the partner ecosystem.
Communication:
Excellent presentation, negotiation, and relationship-building skills with technical and executive stakeholders. Fluency in English and other relevant local languages is required.
Education:
BA/BS in computer science, engineering, business, or a related field; MBA preferred.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Ukraine; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
Ruby Labs is hiring an experienced Senior Data Analyst to join our fast-paced, high-ownership environment. You will drive analytics across subscription products and web funnels, partnering with Product, Marketing (UAM), and Data teams to improve conversion, retention, and LTV- while ensuring trusted tracking, strong data models, and decision-ready reporting.
This role is hands-on and cross-functional: you will own analysis from problem framing to recommendation, and you’ll mentor analysts while collaborating closely with Data Engineering/BI to keep data foundations reliable.
RESPONSIBILITIES
- Partner with Product, Marketing, and Data Teams to define KPIs, success metrics, and decision criteria.
- Create new dashboards, maintain and improve existing reporting (e.g., Product Reports, Marketing Performance Reports), ensuring clarity and trust.
- Deliver full-funnel analysis, identify bottlenecks, and propose improvements or A/B test ideas.
- Lead user behavior analysis (journeys, drop-offs, activation/aha moments) using event data.
- Monitor key metrics and anomalies; escalate issues and communicate updates to stakeholders with defined SLAs
- Own and maintain event taxonomy and tracking structure (events, properties, naming conventions); validate implementation and business logic alignment.
- Design and build robust, reusable SQL data models (clean layers, consistent definitions, performance-minded queries).
- Mentor Junior/Middle Analysts in SQL, validation, funnel/cohort analysis, and experimentation quality; provide regular feedback and guidance.
- Give and receive direct, actionable feedback with peers and the Leadership Team; maintain a high bar for quality in a demanding environment.
REQUIREMENTS
- Degree in an analytical field (e.g., Mathematics, Data Science, Economics) or equivalent practical experience.
- 3+ years of experience as a Data Analyst, with proven ownership of end-to-end analysis and stakeholder delivery.
- Strong analytical and problem-solving skills; ability to identify trends, patterns, and root causes in large datasets.
- Excellent verbal and written communication; ability to translate analysis into clear business actions.
- Ability to think strategically and make data-driven recommendations aligned with company goals.
- Strong experience in Product Analytics: funnels, cohorts, retention, LTV, churn, segmentation.
- Hands-on experience with event analytics tools: Mixpanel, GA4, Amplitude, or similar
- Advanced SQL
- Experience with popular BI tools such as Tableau, Looker, or similar
- Experience in subscription business
- Ability to adapt quickly, learn new tools and methods efficiently, and work effectively in a high-pressure, fast-changing environment
NICE TO HAVES
- Strong spoken and written English
- Experience in Marketing Analytics
- Experience with Python, R
- Experience with GCP, BigQuery
- Experience with Google Ads, Facebook Ads etc
- Experience with orchestration frameworks such as Airflow, dbt
- Experience with git and code review process
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Ukraine; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
Ruby Labs is hiring an experienced Lead Data Analyst to join our fast-paced, high-ownership environment. You will drive analytics across subscription products and web funnels, partnering with Product, Marketing (UAM), and Data teams to improve conversion, retention, and LTV- while ensuring trusted tracking, strong data models, and decision-ready reporting.
This role is hands-on and cross-functional: you will own analysis from problem framing to recommendation, and you’ll mentor analysts while collaborating closely with Data Engineering/BI to keep data foundations reliable.
RESPONSIBILITIES
- Partner with Product, Marketing, and Data Teams to define KPIs, success metrics, and decision criteria.
- Create new dashboards, maintain and improve existing reporting (e.g., Product Reports, Marketing Performance Reports), ensuring clarity and trust.
- Deliver full-funnel analysis, identify bottlenecks, and propose improvements or A/B test ideas.
- Lead user behavior analysis (journeys, drop-offs, activation/aha moments) using event data.
- Monitor key metrics and anomalies; escalate issues and communicate updates to stakeholders with defined SLAs
- Own and maintain event taxonomy and tracking structure (events, properties, naming conventions); validate implementation and business logic alignment.
- Design and build robust, reusable SQL data models (clean layers, consistent definitions, performance-minded queries).
- Mentor Junior/Middle Data Analysts in SQL, validation, funnel/cohort analysis, and experimentation quality; provide regular feedback and guidance.
- Give and receive direct, actionable feedback with peers and the Leadership Team; maintain a high bar for quality in a demanding environment.
REQUIREMENTS
- Degree in an analytical field (e.g., Mathematics, Data Science, Economics) or equivalent practical experience.
- 3+ years of experience as a Data Analyst, with proven ownership of end-to-end analysis and stakeholder delivery.
- Experience in subscription business and/or acquisition-driven web funnels.
- Strong experience in Product Analytics: funnels, cohorts, retention, LTV, churn, segmentation.
- Proven hands-on experience designing, running, and validating end-to-end A/B tests
- Hands-on experience with event analytics tools: Mixpanel, GA4, Amplitude, or similar
- Advanced SQL
- Experience with BI tools such as Tableau, Looker, or similar.
- Strong analytical and problem-solving skills; ability to identify trends, patterns, and root causes in large datasets.
- Excellent verbal and written communication; ability to translate analysis into clear business actions.
- Ability to adapt quickly, learn new tools efficiently, and deliver high-quality work in a high-pressure, fast-changing environment.
- Strong spoken and written English.
NICE TO HAVES
- Experience in Marketing Analytics
- Experience with Python and/or R
- Experience with GCP and BigQuery.
- Experience with Google Ads, Meta/Facebook Ads, or other ad platforms.
- Experience with orchestration frameworks such as Airflow and/or dbt.
- Experience with Git and code review processes.
- Experience with billing/payments analytics
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Software Engineer, Platform Access (L2).
About the job
This position is an engineering role within Twilio’s Cloud Native Foundations Team, suited to an engineer focused on identity, governance, and automated access control across multi-cloud environments.
Our team manages identity federation, least-privilege access, and automated provisioning for hundreds of accounts across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). As an L2 engineer, you will help design, build, and operate access controls and platform security tools at scale. You'll get hands-on with multi-cloud IAM, contribute to Terraform-based infrastructure automation, and write code to ensure secure, seamless developer access—using modern AI-assisted tooling to move faster and ramp up your skills.
Responsibilities
In this role, you’ll:
WEAR THE CUSTOMER'S SHOES:
Help design, build, and operate automations and access tools that streamline developer workflows while keeping multi-cloud environments secure. Work with security and technical leadership to turn well-scoped tasks into working code.
BE AN OWNER (CODE QUALITY):
Participate in code reviews and follow established patterns, testing standards and policy-as-code frameworks across the platform.
BE AN OWNER (INFRASTRUCTURE & OBSERVABILITY):
Support multi-cloud access infrastructure spanning AWS, Azure, and GCP accounts using Infrastructure as Code (Terraform). Help maintain least-privilege IAM policies, identity federation, role provisioning, and automated lifecycle workflows across hundreds of cloud accounts. Help maintain observability coverage, including metrics, alerts, and basic distributed tracing, across core data pipelines.
CHAMPION ENGINEERING HEALTH:
Build awareness of secure architectural practices and IAM best practices. Flag access drift, technical debt, security vulnerabilities, and platform issues to your team as you encounter them.
GROW AND COLLABORATE:
Actively seek feedback and mentorship from senior engineers, participate in sprint planning, and share what you learn with peers as you grow into a more senior role.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Experience:
1–2+ years of professional software engineering or DevOps/Platform engineering experience, with practical exposure to multi-cloud environments, Identity & Access Management (IAM), or platform automation.
Modern Development Workflow:
Practical experience with, or a strong desire to learn, AI-assisted development tools (e.g., Claude Code, GitHub Copilot) to help write code, automate testing, and support debugging workflows.
Infrastructure as Code & Automation:
Practical experience or familiarity with Terraform, Harness, or similar IaC tools to manage cloud resources and access permissions programmatically.
Multi-Cloud Infrastructure:
Experience with cloud environments, including basic exposure to account management, IAM permissions, or core services in at least one major provider—
AWS
(e.g., IAM, Organizations, SSO/Identity Center),
Microsoft Azure
(e.g., Microsoft Entra ID/Azure AD, RBAC, Subscriptions), or
Google Cloud Platform (GCP)
(e.g., Cloud IAM, Workload Identity, Projects). General familiarity with multi-account/multi-project cloud architecture is a plus.
Language Proficiency:
Working knowledge of at least one of Shell, Terraform, YAML, or Go (Golang), with a willingness to build proficiency across the rest.
Security & Governance Mindset:
Solid understanding of core security concepts (authentication, authorization, least-privilege principles, secrets management) and an eagerness to build self-service, developer-friendly platform tooling.
Desired:
Familiarity with centralized identity federation, SAML, OIDC, or Okta integration with cloud service providers.
Hands-on experience with containerized workloads (
Docker
,
Kubernetes
) or managing access to Kubernetes clusters (EKS/AKS/GKE RBAC).
Interest in automated cloud governance tools, account vending machines, or identity lifecycle management at scale.
Coursework or personal projects involving distributed systems, cloud security, or API development.
Enthusiasm for working across multi-cloud environments and expanding hands-on depth across AWS, Azure, and GCP over time.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960.00 - $146,200.00
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): 123,760.00-154,700.00
Based in the San Francisco Bay area, California: 137,520.00-171,900.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 10/31/2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
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Опыт работы с Power BI (дашборды, DAX, модели) не менее 3х лет; Уверенный SQL (joins, window functions, оптимизация);
ГибридseniorГеография найма не уточнена
ГибридleadСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds
ОфисBoston, MA
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УдалённоleadUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоleadUnited Kingdom; London
ОфисseniorBoston, MA
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Singapore
УдалённоRemote - Riyadh
УдалённоseniorRemote, UK
УдалённоseniorUkraine; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
УдалённоleadUkraine; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET