Location: Belgrade, Serbia; Tbilisi, Georgia; Bogota, Colombia
Workplace: remote
Responsibilities
Execute and optimize paid search campaigns across various search engines, with a focus on Google Ads.
Perform keyword research, create compelling ad copy, and optimize landing pages for better performance.
Monitor campaign metrics and make data-driven adjustments to improve CTRs and conversions.
Stay updated on industry trends and search engine algorithm changes to optimize campaign strategies.
Prepare reports on campaign performance and provide insights and recommendations for improvement.
Collaborate with the English-speaking Client Service team, ensuring effective communication, understanding client requirements, and addressing their needs and concerns.
Job requirements
Minimum of 2 years of hands-on experience in managing paid search campaigns, preferably with a focus on Google Ads.
Strong knowledge of search engine marketing principles, best practices, and industry trends.
Proficiency in Google Ads and Google Analytics.
Analytical mindset with the ability to interpret and derive actionable insights from campaign data.
Fluent English (B2+).
Location: Remote, Canada
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions.
We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels.
To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success.
Reporting to the Sr Manager, Customer Support
Key Duties and Responsibilities
Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application.
Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities.
Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation.
Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers.
Effectively use and search the knowledge base, consistently contributing new or updated superior quality content.
Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content.
Works to frequently exceed established service delivery guidelines and key performance indicators.
Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes.
Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system.
Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need.
Skills and Qualifications:
Understand the business processes and practices within a long-term care or medical facility.
Formalized approach to problem-solving, certification in RCA an asset .
Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences.
Energized and motivated by a fast paced, dynamic, high demand working environment.
Demonstrated ability to multi-task, prioritize, and manage customer expectations.
Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them.
A patient and active listener who is detail-oriented.
High level of customer focus and empathy.
Prior experience using the PointClickCare application is required.
Required Experience
Experience using/supporting PointClickCare
1-2 years practical experience supporting and trouble-shooting web-based software applications
Experience using diagnostic tools to help resolve customer issues
Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities
Bachelors Degree or post-secondary schooling is preferred
#Remote
#MG-LI1
#Canada
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is
$65000- $72,000
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime Eligible
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions.
We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels.
To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success.
Reporting to the Sr Manager, Customer Support
Key Duties and Responsibilities
Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application.
Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities.
Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation.
Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers.
Effectively use and search the knowledge base, consistently contributing new or updated superior quality content.
Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content.
Works to frequently exceed established service delivery guidelines and key performance indicators.
Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes.
Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system.
Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need.
Skills and Qualifications:
Understand the business processes and practices within a long-term care or medical facility.
Formalized approach to problem-solving, certification in RCA an asset .
Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences.
Energized and motivated by a fast paced, dynamic, high demand working environment.
Demonstrated ability to multi-task, prioritize, and manage customer expectations.
Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them.
A patient and active listener who is detail-oriented.
High level of customer focus and empathy.
Prior experience using the PointClickCare application is required.
Required Experience
Experience using/supporting PointClickCare
1-2 years practical experience supporting and trouble-shooting web-based software applications
Experience using diagnostic tools to help resolve customer issues
Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities
Bachelors Degree or post-secondary schooling is preferred
#Remote
#MG-LI1
#US
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is
$65000- $72,000
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime Eligible
Location: United States
What the Role Is
As the CS Enablement Program Manager, you’ll be the business owner of the systems that make both our human agents and AI agents effective, starting with the quality and integrity of the knowledge they rely on. As a highly autonomous, high-judgment IC, you’ll build and continuously improve the knowledge base, SOPs, training, and AI-powered workflows that underpin Customer Support across Babylist and Babylist Health. You’ll bring deep operational rigor and a strong understanding of how AI is changing customer support—using the technology in your own work while designing systems that make it more effective across the organization. This is a greenfield opportunity to build the CS Enablement function at a tech-first consumer company: identifying where knowledge, policies, and workflows break down, and partnering across CS, BizOps Tech, Product, and Analytics to build a support system that gets smarter and more reliable as we scale.
Who You Are
Deep expertise in Support Operations, Enablement, or Knowledge Management
: you've owned documentation, workflows, and operational strategy in high-volume environments.
Can build and manage a knowledge base from scratch
(Zendesk, Gladly, Help Scout, Notion, Guru, or similar), organizing content and maintaining accuracy at scale so both humans and AI systems can use it effectively.
Can design for a hybrid AI-agent and human-agent support organization
: structuring content for AI consumption, writing effective prompts, evaluating output quality, and calling the line between what's automated and what stays human-owned.
Can write clear, usable SOPs
for complex, multi-step, or edge-case scenarios, and know when to automate them instead.
Can build and deliver training that actually changes how people work
: onboarding, process rollouts, tool adoption, AI workflow enablement.
Strong analytical instincts
: you can read support data (ticket trends, contact drivers, resolution times) and turn it into decisions about what to fix, automate, or rebuild.
Comfortable being the first person to do this job.
This space doesn't have an established playbook in customer support yet, you'll be creating it.
Effective cross-functional partner
who can work with BizOps, Product, Analytics, and engineering-adjacent teams to drive real change, not just executing within your own lane.
Demonstrated track record of using AI to do your own work better
. At Babylist every team uses AI daily. You're already using it daily to move faster and improve your output, and have real opinions about when it works and when it doesn't.
How You Will Make An Impact
Build the CS Enablement program from the ground up: create the systems that keep agents (human and AI) current on knowledge base, training, and copilot content as product changes accelerate.
Move support operations from AI-assisted to AI-native: rebuild workflows, documentation, and training so AI is the default operating model.
Build and maintain the knowledge base that serves as the source of truth for both AI systems and human agents, structured for AI consumption and kept accurate as products and policies evolve.
Close existing content gaps and continuously identify how to reduce unnecessary escalations and drive meaningful improvement in chatbot coverage and resolution rate.
Lead the implementation of an AI copilot and bring usage to 90%+ of agent interactions by making the copilot genuinely useful (better source material, better prompt design).
Build agent confidence through scalable training that teaches people when to trust AI, when to override it, and how to give feedback that improves it.
Create SOPs for complex scenarios so cases get handled consistently, audit and streamline fragmented workflows, and design new processes with AI built in from the start.
Partner with the CS Analyst to identify top contact drivers and documentation gaps, then act on them.
Establish feedback loops with frontline agents so the system keeps improving instead of just when someone notices a problem.
Why This Role
You'd be defining a role that doesn't have a template yet.
"AI-native CS enablement" isn't an established discipline in customer support. You won't be applying someone else's playbook, you'll be writing it.
The foundation is still forming, and that's the opportunity.
Most of the knowledge base, SOPs, and AI workflows don't exist yet, so the systems you build become how the org operates for years.
You'll have real influence on the roadmap, not just execution against it.
You're setting the agenda with BizOps Tech, Product, and Analytics on what gets fixed, automated, and rebuilt next.
Your success is directly visible in the numbers that matter to the business
: chatbot deflection, copilot adoption, CSAT. This isn't a support role in the background, it's core to how CS scales.
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$140,000 to $170,000
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: Prague
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. As an Engineering Manager at Wrike, you will lead a cross-functional team to deliver high‑impact product and platform initiatives. You’ll combine strong technical acumen with people leadership, process excellence, and product thinking to drive timely and measurable business outcomes. In this role, you will own results end‑to‑end – from discovery and planning through execution, rollout, and continuous improvement – while helping your team grow and do the best work of their careers.
Your Impact:
Go beyond formal execution by shaping and building product experiences that matter to customers, using metrics (e.g., customer value, adoption, reliability, and quality) to measure impact.
Own projects end‑to‑end: discovery and solutioning in partnership with product and design, planning and sequencing, execution, release preparation and launch, post-release follow-ups and maintenance.
Partner with product to define, communicate, and track team goals/OKRs aligned with product and company strategy.
Make thoughtful prioritization and trade‑off decisions between scope, quality, and speed.
Lead planning, estimation, and phased rollouts for large, cross‑functional projects and customer‑impacting changes.
Improve how the team works by evolving processes, tools, and collaboration patterns, including using AI/automation to increase efficiency and value.
Partner closely with Product Management and Design as part of an effective “triad” to deliver customer‑centric solutions.
Your Qualifications:
5+ years of relevant industry experience (engineering, technical leadership, and/or management).
3+ years of management experience, including leading cross‑functional teams.
Proven track record of delivering measurable results (e.g., business impact, customer satisfaction, technical metrics (improved performance, reliability, quality, etc.), delivery metrics (team throughput, etc.).
Experience giving direct, timely feedback and handling difficult conversations with clarity and empathy.
Solid engineering background with the ability to “speak the language” of engineers, review designs, ask the right technical questions and challenge decisions and estimations.
Experience with planning, prioritization, and execution of complex customer-facing projects.
Strong written and verbal communication skills; able to tailor messages to both technical and non‑technical audiences.
Experience in setting team goals and using metrics to manage and improve team performance.
Strong track record in coaching, career development, and performance management.
Proficiency with agile development practices and iterative delivery.
Strong business and product sense: ability to connect technical work to customer value and company strategy.
Standout Qualities:
Demonstrated success hiring, developing, and retaining high‑performing engineers.
Examples of effective communication: presentations, roadmap updates, etc. – targeting the entire team or stakeholders.
Established practice of using data and analytics to make informed decisions and measure outcomes.
Proven ability to introduce process improvements, challenge the status quo, and drive innovation within constraints.
Hands‑on use of AI/automation tools to streamline workflows and increase team productivity.
Ability to influence without authority and build trust across engineering, product, design, and business stakeholders.
Team Dynamics:
You will lead a cross-functional team of software engineers and work in close partnership with a dedicated Product Manager and Designer as an integrated “triad.” You’ll collaborate regularly with other product teams, platform/service owners, and cross‑functional stakeholders across the organization. You’ll report to a senior engineering leader and be part of a broader engineering management community that shares best practices, learns from each other, and supports your growth as a leader.
Our Work Style:
Cross‑functional, collaborative environment with tight partnership between Engineering, Product, and Design.
Agile ways of working (e.g., iterative planning, frequent releases, continuous feedback loops).
Emphasis on clear communication of plans, status, and risks to stakeholders.
Strong focus on metrics to manage quality, reliability, and throughput, and to guide continuous improvement.
Encouragement to experiment, use AI/automation, and refine processes to maximize impact and developer experience.
Demonstrated total ownership and dedication: proactively drives initiatives from conception to results, takes responsibility for outcomes, and consistently follows through on commitments.
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Nicosia
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. As an Engineering Manager at Wrike, you will lead a cross-functional team to deliver high‑impact product and platform initiatives. You’ll combine strong technical acumen with people leadership, process excellence, and product thinking to drive timely and measurable business outcomes. In this role, you will own results end‑to‑end – from discovery and planning through execution, rollout, and continuous improvement – while helping your team grow and do the best work of their careers.
Your Impact:
Go beyond formal execution by shaping and building product experiences that matter to customers, using metrics (e.g., customer value, adoption, reliability, and quality) to measure impact.
Own projects end‑to‑end: discovery and solutioning in partnership with product and design, planning and sequencing, execution, release preparation and launch, post-release follow-ups and maintenance.
Partner with product to define, communicate, and track team goals/OKRs aligned with product and company strategy.
Make thoughtful prioritization and trade‑off decisions between scope, quality, and speed.
Lead planning, estimation, and phased rollouts for large, cross‑functional projects and customer‑impacting changes.
Improve how the team works by evolving processes, tools, and collaboration patterns, including using AI/automation to increase efficiency and value.
Partner closely with Product Management and Design as part of an effective “triad” to deliver customer‑centric solutions.
Your Qualifications:
5+ years of relevant industry experience (engineering, technical leadership, and/or management).
3+ years of management experience, including leading cross‑functional teams.
Proven track record of delivering measurable results (e.g., business impact, customer satisfaction, technical metrics (improved performance, reliability, quality, etc.), delivery metrics (team throughput, etc.).
Experience giving direct, timely feedback and handling difficult conversations with clarity and empathy.
Solid engineering background with the ability to “speak the language” of engineers, review designs, ask the right technical questions and challenge decisions and estimations.
Experience with planning, prioritization, and execution of complex customer-facing projects.
Strong written and verbal communication skills; able to tailor messages to both technical and non‑technical audiences.
Experience in setting team goals and using metrics to manage and improve team performance.
Strong track record in coaching, career development, and performance management.
Proficiency with agile development practices and iterative delivery.
Strong business and product sense: ability to connect technical work to customer value and company strategy.
Standout Qualities:
Demonstrated success hiring, developing, and retaining high‑performing engineers.
Examples of effective communication: presentations, roadmap updates, etc. – targeting the entire team or stakeholders.
Established practice of using data and analytics to make informed decisions and measure outcomes.
Proven ability to introduce process improvements, challenge the status quo, and drive innovation within constraints.
Hands‑on use of AI/automation tools to streamline workflows and increase team productivity.
Ability to influence without authority and build trust across engineering, product, design, and business stakeholders.
Team Dynamics:
You will lead a cross-functional team of software engineers and work in close partnership with a dedicated Product Manager and Designer as an integrated “triad.” You’ll collaborate regularly with other product teams, platform/service owners, and cross‑functional stakeholders across the organization. You’ll report to a senior engineering leader and be part of a broader engineering management community that shares best practices, learns from each other, and supports your growth as a leader.
Our Work Style:
Cross‑functional, collaborative environment with tight partnership between Engineering, Product, and Design.
Agile ways of working (e.g., iterative planning, frequent releases, continuous feedback loops).
Emphasis on clear communication of plans, status, and risks to stakeholders.
Strong focus on metrics to manage quality, reliability, and throughput, and to guide continuous improvement.
Encouragement to experiment, use AI/automation, and refine processes to maximize impact and developer experience.
Demonstrated total ownership and dedication: proactively drives initiatives from conception to results, takes responsibility for outcomes, and consistently follows through on commitments.
Benefits & Perks:
25 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Dallas, Texas
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are
You're a seasoned project controls professional with 7+ years managing schedule, cost, change, and documentation on large-scale, mission-critical construction programs — ideally in data centers, schedule-driven sector where downtime isn't an option. You read a P6 schedule critically — spotting broken logic, float that's been quietly manipulated, and a critical path that's about to move before it shows up in next week's update. You can pick apart a change order line by line and know a GMP well enough to catch a buyout gap before it becomes a claim.
You're equally comfortable pushing back on a general contractor in a weekly OAC meeting and briefing an executive on cost and schedule risk in five minutes flat. You don't wait to be asked for bad news — you surface it early, with the data to back it up. You build trust with GCs, design consultants, finance, and leadership not by being agreeable, but by being fair, prepared, and unwilling to accept a story that doesn't add up.
You think in systems — cost, schedule, risk, and change aren't separate disciplines to you, they're one integrated view of program health — and you're comfortable operating in an environment where the schedule compresses, the scope shifts, and the stakes don't.
What You'll Do
Manage the third-party scheduling consultants who review, analyze, and maintain the master schedule, setting expectations for quality, cadence, and reporting
Work directly with general contractors to review and validate their schedules — testing logic, durations, critical path, float, and sequencing against owner milestones
Own schedule health reporting to leadership, giving a clear, honest picture of progress, risk, and forecast, and escalating issues before they become delays
Own the change order process end-to-end: intake, review, verification, negotiation, and resolution
Critically evaluate change orders for scope, pricing, and schedule impact — verifying quantities, labor, markups, and backup rather than taking submissions at face value
Negotiate change orders directly with the general contractor to protect Galaxy's cost and schedule position
Represent Galaxy in weekly change and progress meetings with the GC, driving accountability and timely closure of open items
Maintain a complete, auditable change order log reconciled against the project budget and GMP
Serve as the bridge between field/GC reality and Finance's cost picture, ensuring both tell the same story
Own documentation control for active projects — RFIs, submittals, change documentation, meeting records, and contractual correspondence
Establish and improve project controls standards, templates, reporting, and governance across the portfolio
What We're Looking For
Bachelor's degree in Construction Management, Engineering, Architecture, Finance, or a related field, or equivalent experience
7+ years of project controls or construction management experience on large-scale, complex programs; mission-critical or data center experience required
Proven experience managing schedule on the owner's side, including oversight of scheduling consultants and review of GC-maintained schedules
Deep, hands-on command of CPM scheduling and Primavera P6 — enough to interrogate a schedule, not just read one
Demonstrated experience owning the change order process, including verification and direct negotiation with general contractors
Strong working knowledge of construction contracts and GMP structures (AIA A133/A201 or similar)
Ability to read and interpret construction drawings, specifications, and contract documents
Excellent negotiation and communication skills, with the ability to hold GCs accountable and brief executives with equal credibility
Ability to manage controls across multiple concurrent projects in a fast-paced, deadline-driven environment
What You Bring
An owner's mindset — you protect the schedule, the GMP, and the record as if the capital were your own, and you hold contractors and consultants to that same standard.
The credibility to sit across from a general contractor and negotiate change with confidence, and the judgment to know which battles matter.
A sharp, detail-driven eye that catches the number that doesn't hold up, the logic that doesn't sequence, and the risk before it becomes a delay.
The versatility to move fluidly between the field, the GC, Finance, and the executive table, tailoring the message to each without losing the thread.
A bias for order and structure — you bring discipline to controls, documentation, and reporting in a fast-moving, high-growth environment.
Willingness to travel up to 20% to Data Center sites as the work requires.
What We Offer:
Competitive base salary and discretionary bonus
Flexible Time Off (i.e. unlimited paid vacation days)
Company paid Holidays (14)
Company paid sick leave
Company-paid health and protective benefits for employees, partners, and other dependents
3% 401(k) company contribution
Generous paid Parental Leave
Free virtual coaching and counseling sessions through Ginger
Free daily snacks in-office
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
*Benefits may vary depending on location.
Apply now and join us on our mission to engineer a new economic paradigm.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Hamburg
Workplace: Hybrid
Every great app out there deserves to be connected with the right users and the right revenue streams. And adjoe will give this to them.
adjoe is redefining the future of mobile ads. Powered by advanced AI, first-party data and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue.
At the same time, we’re breaking into programmatic advertising with the intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 600 million users worldwide for scalable growth. Backed by a $100 million investment from Bertelsmann and operating from offices in Hamburg, Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience – right now. Join us.
Meet Your Team: Supply Growth
At adjoe, we turn app publishers' potential into proven revenue. Our Supply Growth team combines adjoe’s deep technical expertise with strategic insight to optimize every aspect of creating engaging user experiences that drive monetization. We understand the delicate balance between user engagement and revenue generation, optimizing ad placements for visibility while ensuring a seamless app experience. Our publishers see concrete results: higher ARPDAU, improved retention metrics, and stronger overall user satisfaction and monetization performance.
Your Mission & Who We Are Looking For
- Portfolio Growth & Monetization: You bring 3+ years of experience in AdTech, mobile advertising, or digital marketing to manage and expand a portfolio of app publisher partners, actively identifying upselling and optimization opportunities to exceed growth, retention, and revenue targets.
- Analytical KPI Optimization: You possess a deep understanding of core industry metrics—including CPI, CPM, CPC, ARPDAU, and CTR—and will analyze partner performance data to spot trends, troubleshoot issues, and implement concrete adjustments that improve retention and ARPDAU.
- Strategic Partner Engagement: You will build long-term publisher relationships through daily communication via Slack, email, and video calls, utilizing Google Workspace (specifically Sheets and Slides) to construct and deliver data-driven performance reports and Quarterly Business Reviews (QBRs) to external and internal stakeholders.
- Cross-Functional Technical Advocacy: You will gather complex partner feedback and translate market insights into actionable technical requirements, collaborating directly with Product, Tech, and Business teams to prioritize feature requests and resolve integration blockers.
- Proactive Ownership in Fast-Paced Environments: You thrive in an agile, rapidly changing ecosystem, taking full end-to-end accountability for portfolio performance by independently driving growth initiatives rather than waiting for direction.
🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team.
What’s in It for You?
At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day.
- Go Big. Own projects with impact on 770M users and push adtech boundaries.
- Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum.
- Be Direct. Solve problems openly and collaborate across teams.
- Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other.
- Have Fun. Celebrate wins, enjoy daily victories, and bring your energy.
Skip writing cover letters. Tell us about your most passionate personal project, your desired salary, and your earliest possible start date. We are looking forward to your application!
We welcome applications from people who will contribute to the diversity of our Company.
We welcome applications from people who will contribute to the diversity of our company.
Location: Brazil, Chile, Colombia
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The largest yoga studio chain in the United States, offering a fitness-focused approach to traditional yoga. By combining heated environments, strength training, and music-driven classes with a hybrid digital platform, the organization delivers a modern workout model designed to build physical strength and mindfulness for practitioners of all experience levels.
Review existing pipeline structures across the client’s sales segments and determine whether they accurately reflect how each segment operates
Identify scenarios and conditions that the current configuration does not handle reliably
Redesign pipeline stages, entry and exit criteria, required properties, and dependencies to improve data accuracy and consistency
Rebuild or repair automated deal-creation processes to ensure deals are generated accurately and associated with the correct records
Diagnose and resolve workflow failures, enrollment errors, and automation conflicts
Improve lead-routing logic, sequences, and other Sales Hub automation
Diagnose recurring data-quality issues and trace them to their source, including workflows, integrations, forms, and manual processes
Establish and document practical data standards, including required fields, naming conventions, deduplication rules, and lifecycle-stage definitions
Support the remediation of existing records while avoiding duplication of work already completed
Implement monitoring and controls that identify data issues before they affect end users
Establish sustainable CRM hygiene and governance practices
Partner with sales leadership to define reporting needs at the sales representative, manager, and executive levels
Build and maintain operational and leadership dashboards covering activity, pipeline movement, conversion, and segment performance
Develop custom and multi-object HubSpot reports
Reduce the manual effort required to produce recurring reports
Support and upskill the client’s existing reporting resource to avoid creating a single point of dependency
Assess which licensed HubSpot capabilities the client is not currently using
Evaluate potential enhancements based on business value, implementation effort, and organizational readiness
Provide clear recommendations on which capabilities should be adopted and which should be deferred
Configure approved enhancements and document what changed, why it changed, and how it should be maintained
Create and manage a prioritized, visible platform-optimization backlog
Investigate gaps between implemented automation and the benefits reported by end users
Distinguish between platform configuration, data-quality, process-design, and change-management issues
Remove adoption barriers caused by configuration or workflow design
Develop targeted enablement materials tied to specific platform and process changes
Support users through changes and reinforce consistent CRM practices
Help increase trust in HubSpot data, reporting, and workflows across the organization
Own an agreed backlog and report progress against established priorities
Coordinate priorities directly with client stakeholders with minimal oversight
Adapt plans as business priorities evolve throughout the engagement
Document configuration decisions, processes, and technical changes so platform knowledge remains with the client
Provide continuity and consistent platform ownership throughout the engagement
Coordinate effectively with Exadel’s existing distributed delivery team
What You Bring
Substantial hands-on HubSpot experience as an administrator or solutions consultant
Deep HubSpot Sales Hub expertise, including: Pipeline and deal-stage architecture, Deal properties, Workflow design, Sequences, Lead routing
Demonstrated experience building and repairing automated deal-creation processes within a multi-pipeline environment
Strong CRM data-integrity experience, including data audits, deduplication, validation, remediation, and governance standards
Experience developing HubSpot reports and dashboards, including custom and multi-object reporting
Experience inheriting, stabilizing, and improving an existing HubSpot implementation
Experience diagnosing and resolving workflow failures, automation conflicts, enrollment issues, and record-association problems
Strong understanding of sales operations and the ability to distinguish platform issues from process or adoption challenges
Experience maintaining and prioritizing an evolving CRM optimization backlog
Strong written documentation skills
Clear, direct, and confident stakeholder communication
Ability to work independently at a part-time allocation without significant day-to-day oversight
Availability to overlap regularly with US business hours and Exadel’s delivery team
Nice to have
Relevant HubSpot certifications
Experience supporting a multi-segment or multi-brand sales organization
Experience helping recover a CRM implementation that encountered adoption or data-trust challenges
Experience working with distributed or offshore delivery teams
Experience within consumer-facing or membership-based organizations
Exposure to high-volume, relationship-driven sales environments
Experience supporting organizational change and targeted CRM enablement
English level
Intermediate/Upper-Intermediate
Engagement Type:
Part-time
Allocation:
Approximately 20 hours per week, with increased availability during the initial stabilization period
Work Type:
Remote
Working Hours:
Regular overlap with the client’s US-based team and Exadel’s existing delivery team
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Remote, Canada; Remote, Israel; Remote, Poland; Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
We are hiring a Staff Product Security Architect to join our Security Platforms and Architecture organization at GitLab.
Rather than operating as a purely consultative body, Security Architecture at GitLab functions as a hands-on technical driver. Our mission is to embed proactive guidance directly into modern developer workflows and automated coding environments, embedding security standards into the software development process from the outset. We strive to enable teams to deliver secure, resilient software seamlessly while minimizing reliance on manual security gates.
In this role, you will collaborate closely with product engineering organizations, spearhead architectural strategy for critical capabilities, and serve as the primary Security Owner driving risk reduction for key entries within our risk management framework. Your daily work will span architectural design reviews, technical prototyping, and establishing scalable patterns that enable engineering teams to execute autonomously.
What you’ll do
Partner with engineering and product leadership across GitLab, developing enough context in their domains to anticipate security problems rather than react to them
Lead security architecture and design work for strategic initiatives, and provide direction to the cross-functional teams delivering them
Identify, assess, and prioritise systemic security risks, and act as Security Owner for high-priority items in the Product Security Risk Register, co-executing remediation with the teams who own the code
Codify recurring security decisions into reusable artifacts — guardrails, standards, design patterns,skills, and reference threat models — delivered into developer and AI coding tool workflows
Build proofs of concept and prototypes to unblock engineering teams and shorten the distance between a security requirement and a working implementation
Conduct security architecture reviews for large or strategic projects, and coordinate with Application Security so that review coverage is comprehensive and correctly prioritised
Threat model new and existing systems, and establish the patterns that let teams threat model their own work
Work with Security Research on proactive exploration of unknown risks in GitLab's architecture
Anticipate emerging security challenges and propose architectural responses before they reach implementation
Mentor security engineers across the division, and represent security architecture to engineering audiences
What you’ll bring
Depth in application security architecture, including authentication and authorization models, privilege escalation, multi-tenant isolation, and trust boundary analysis
Experience securing distributed systems, including service-to-service authentication, secrets handling, and the failure modes of security decisions made across process boundaries
Working knowledge of software supply chain security: build and release integrity, artifact provenance, and dependency risk
A track record of proactive architecture work — identifying risk before it becomes an incident, and designing something that prevents a class of problem rather than an instance of one
Demonstrated ability to build trusted relationships with engineering leadership and influence technical direction through expertise rather than gatekeeping
Experience defining security standards or patterns that teams adopted without being compelled to
The ability to operate strategically while remaining hands-on, including reading unfamiliar code, building prototypes, and contributing changes
Clear written communication, and the ability to make a security argument to an engineering audience that does not already agree with it
A view on how security guidance should be authored and delivered for AI coding tools, not only for humans
About the team
Security Architects are a part of our
Security Platforms and Architecture
team, who address complex security challenges facing GitLab and its customers to enable GitLab to be the most secure software factory platform on the market. Composed of
Security Architecture
,
Security Research
, and Application Security, we focus on systemic product security risks and work cross-functionally to mitigate them while maintaining Engineering’s development velocity.
In FY27, we're implementing a new organizational model where each architect is dedicated to a specific functional area of GitLab's product, enabling deeper context, stronger relationships, and more proactive security guidance. As the Core DevOps architect, you'll be part of a team that includes architects focused on AI and the Sec Section, creating opportunities for collaboration on cross-cutting security challenges while maintaining specialized expertise in your domain.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$168,000
—
$238,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York, New York; San Francisco Bay Area, California
Workplace: onsite
We build production AI systems for enterprises. We are an AI-first systems integrator and a Select-tier partner in Anthropic's Claude Partner Network, among the first integrators selected. The work is good. Most people have never heard of it.
That is the job.
We are looking for a marketer, first and foremost, who can tell the story of what we build in a way that actually travels, and who is comfortable enough with code to build simple tools that make that storytelling faster and sharper. Not an engineer who writes copy on the side.
What you will do:
Turn real engineering work into stories people share.
Sit close to the teams shipping AI systems for banks, healthcare companies, and PE-backed operators, and translate what they built into video, writing, and demos that travel
Own channels outright.
Write, publish, and measure across LinkedIn, YouTube, X, and whatever channel matters six months from now that does not matter today
Run experiments and kill the ones that lose.
Real budget and real autonomy, in exchange for showing your numbers
Build simple tools when it is faster than waiting on someone else.
A scraper that watches what our market is saying. A dashboard that shows which stories moved pipeline. A microsite for a launch
What we are looking for:
You have shipped things people used.
A campaign, a channel with a real audience, a launch, a tool. We care more about what you made than where you interned
You write well and you have a point of view.
You can hold attention for 90 seconds on video and 900 words on a page
You are genuinely interested in AI, not performatively.
You read the papers or you read the people who read the papers, and you have changed your mind about something in the last six months
You are comfortable around code.
Python or TypeScript at a working level. You use Claude Code, Cursor, or equivalent day to day, enough to build a simple tool yourself rather than wait on engineering
You are anywhere from your first job to a few years in.
If you are early, show us an internship where the bar was high and a portfolio with range
You are in New York or San Francisco,
or you will be
What we offer:
Base salary of $80,000 to $180,000 depending on level and location, plus performance bonus
401(k) profit sharing plan after probation period
Unlimited PTO policy
Medical, vision, and dental insurance
Direct access to the people building the systems and to the executives selling them. Small team, no layers between you and the work
A budget for tools, models, and experiments, with no approval chain under a threshold
Promotion tied to output, not tenure
How to apply:
Do not send a cover letter. Send three links: something you wrote, something you built, and something you posted that got a reaction. One paragraph on why the third one worked.
Then, two sentences on a company whose positioning you think is wrong and what you would change.
Location: Paris, France
Workplace: fully
⛵ About our Crew
Data is at a strategic turning point for us. Our ambition is clear: we want to turn Data into a real machine for product and business impact, rather than just a support team responding to requests.
You will join a Product organization of 6 PMs leading feature squads. As our
first dedicated Data Product Manager
, you will partner with
4 Data Analysts
to build and run our
Data Squad
, structured and operating just like a classic product squad.
Together, your mission is to move away from a "request factory" mindset. The goal? Ensuring the majority of the team's time is dedicated to high-impact initiatives with clear objectives, measurable outcomes (ROI, time saved, KPI uplift), and defined timelines.
🚤 The Role
This is a newly created position.
Reporting directly to Camille (VP Product)
, you will be embedded in the Data team as the dedicated Product partner for Louis (Head of Data). You will work daily with our Data Analysts to run their roadmap like a true product squad.
This role is at the crossroads: you are neither a Data Analyst nor a classic PM who merely writes tickets. You are the person who will bring Product thinking into Data.
🛟 What floats your boat
Strategy & Roadmap:
You lead the Data team's backlog. You receive requests, challenge them, extract the real business stakes, and make clear trade-offs so the Analysts work on the highest-value topics.
Product Methodology:
You drive topics in the right direction. We start with a
problem
(not a request): for whom, why now, how do we measure success? You systematically seek to evaluate post-delivery impact (Did this analysis change a decision?).
Hands-on Data Product (NAO):
You will be the Product Manager for NAO, our company-wide AI and Data assistant. NAO is a game-changer designed to democratize data access, enabling anyone at Click&Boat to query company data and make data-backed decisions on their scope. As PM, you will drive NAO's company-wide rollout and continuous improvement hands-on: analyzing chat replays, understanding usage, testing and refining prompts, gathering BU feedback, and shipping new features.
Enablement:
Please note, you are not here to tell the Analysts how to do their job.
Your role is to empower them to do their best work by providing: business context, the problem to solve, prioritization, and success criteria.
🧭 What you bring aboard
Data & Product Lover:
You are very comfortable with Data (without necessarily being an Analyst yourself) and have a true Product DNA.
Hands-on & Tech-savvy:
You possess genuine technical curiosity and a desire to dive deeper into AI. You're not afraid to get your hands dirty (prompting, pushing your first MRs, testing things yourself).
Business Partner:
You have that rare blend of sharp business understanding, product vision, and technical agility.
Assertiveness & Leadership:
This is a highly exposed role. You will need to challenge stakeholders, know how to say "no", push the Analysts, and confidently stand by your decisions.
Pioneer Spirit:
This is a brand new role for us. We expect you to build the position from scratch. You are comfortable with trial and error, navigating ambiguity, and you are eager to solve this organizational challenge that is so important to us.
🗺 The hiring journey
HR call with Talent Acquisition.
In-depth interview with Louis (Head of data) to discuss vision, team, and stakes.
Meeting with the team including a practical case to test your approach.
Final interview with Camille (VP Product) and Nicolas De Nayer (CTPO) to confirm overall fit.
🙌
Perks & Benefits
At Click&Boat, we believe that enjoying your work is essential. This is why Click&Boaters are provided with a stimulating environment and perks ensuring they are happy and efficient, and spend only high-quality time with co-workers.
Therefore, we offer:
Remote policy:
As a developer, you'll have the opportunity to embrace remote work with our remote-friendly policy. To foster team synergy and maintain strong connections, we request that developers come to our Paris houseboat for two consecutive days each month.
Competitive Salaries:
We believe in recognizing and rewarding the talent and dedication of our team members.
Professional Growth
: Beyond technical skills, we'll support your growth as a strategic thinker and decision-maker
Boating Perks:
We offer a free boat license.
Benefits:
Enjoy lunch vouchers (Swile), private insurance (Alan), and 5 extra days off.
🪝 Ready to come aboard?
If this opportunity sounds like your next adventure, hit the “apply to this job” button 🚀
This is a role for someone who wants to
build, challenge and make an impact
. You don’t need to have followed a traditional Data Product path, what matters is your Product mindset, your curiosity for Data and AI, your ability to navigate ambiguity, and your drive to turn problems into measurable outcomes.
Even if you don’t meet every requirement, you might still be a great match for us. We’d love to hear from you!
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset, the sea is open to all. 🌊
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Team
At Deliveroo we’re striving to build London’s best and most admired Security Engineering organisation as part of our global team based across North America and Europe.
Our London based Security Engineering team is looking for a
Senior GRC Engineer.
You will be a part of our inclusive, collaborative global team responsible.
This is a London based position reporting directly to the Security Compliance Manager based in London.
About the Role
We're hiring a
Senior GRC Engineer
to help take DoorDash's compliance program from something people run to something the platform runs on its own. You'll take primary ownership of how regulatory and framework change gets tracked, interpreted, and turned into real controls - one part of a broader GRC function that spans audit, policy, and risk. Day to day, that means less time updating spreadsheets and more time writing the automation, integrations, and control logic that let audit evidence collect itself.
You'll also lead major external audits from start to finish and help shape the policies and control standards the rest of the program is built on.
This is a hands-on role for someone who already has deep audit and assurance experience, wants to spend more time building than briefing and can move a program forward, and change how people work, without needing the title to make it happen.
You’re excited about this opportunity because you will…
Build the regulatory and framework change-management process that keeps DoorDash ahead of new obligations, instead of reacting to them.
Move manual, point-in-time compliance work onto Compliance-as-Code foundations: policy-as-code, automated control testing, and continuous evidence collection wired into CI/CD, so audit readiness holds up between audits, not just during them.
Design and run agentic workflows for evidence analysis, control testing, and audit response preparation, with a human in the loop where assurance demands it.
Partner directly with engineering and architecture teams to design controls into new systems at build time and translate that technical work into the narratives auditors actually need.
Partner with the Security Compliance Manager to shape and mature the global compliance program.
Design, implement and validate security controls relevant to DoorDash’s regulatory environment, not just document them.
Support development and refinement of security policies, standards, and guidance.
Mentor other members of the compliance team and help set the technical bar the rest of the function grows into.
Ensure policies are actionable, testable, and aligned to real-world controls.
We’re excited about you because you have…
6+ years of experience in security compliance, GRC or technology risk, with a strong track record in high-growth, technology-driven and regulated environments.
Hands-on experience building large language models and agent workflows with daily use of AI in your own work, grounded judgment on what to delegate to agents versus what needs a human, and the ability to evidence both to an auditor. DoorDash is an AI-forward organization and the ability to optimize efficiency using AI is crucial in this role.
The ideal candidate brings hands-on experience with frameworks such as DORA, the EU AI Act, NIS2 and CRA.
Real, hands-on experience implementing and assessing controls against frameworks like PCI DSS, SOC 2, ISO 27001 - not just reading them.
Demonstrated ability to identify control gaps, assess risk and drive remediation in partnership with cross-functional stakeholders.
Experience developing, implementing and improving security policies, standards, and procedures, ensuring they are operational and effective.
Strong understanding of compliance metrics and reporting, with the ability to track control effectiveness, audit outcomes, and risk exposure.
Ability to influence and drive accountability across technical and non-technical stakeholders.
Excellent verbal and written communication skills, with the ability to translate complex audit and compliance requirements into clear, actionable guidance.
Comfort owning compliance metrics and reporting - you can show, not just assert, that a program is working.
Bachelor’s degree in Information Security, Computer Science, or related field, or equivalent practical experience.
About DoorDash
DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the
DoorDash blog
or at
www.doordash.com
.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Belgrade; London; Berlin
Perplexity is seeking a DevOps engineer to join our small team in revolutionizing the way people search and interact with the internet. You will be responsible for leading the design, implementation, and scaling of the infrastructure, tooling and systems that support our Search feature.
The ideal candidate should have experience in designing highly scalable infrastructure, building systems, tools and performing testing, monitoring, and maintenance. Our backend stack includes Python, Go, Rust, PostgreSQL, DynamoDB, Redis, and Kubernetes - built alongside dedicated in-house AI and search interfaces.
Responsibilities:
- Design and implement highly available, high-performance, and scalable systems.
- Design and implement various tools for other engineers helping them with their day to day job.
- Design and implement CI/CD and other workflows to enhance stability, robustness and speed of iteration.
- Maintain and optimize key-value and relational databases.
- Scale and load balance web server backends to meet rapidly changing needs.
- Monitor systems and applications, proactively identifying and resolving reliability, scalability, or performance issues.
- Develop monitoring tools, alerts, and dashboards to provide visibility into system health and performance.
Qualifications:
- Strong experience with cloud infrastructure built on AWS.
- Proficient in database management and caching strategies.
- Excellent problem-solving and troubleshooting skills, with the ability to analyze, debug, and resolve complex technical issues.
- Experience working with containers (Docker, Kubernetes) and orchestration tools.
- Excellent communication and collaboration skills.
- Experience with Python and Terraform.
- 3+ years of DevOps/SRE/System Administration experience.
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Customer Service Officer (L1) to support our Team in Madrid!
You'll provide frontline human support for customers using a global card issuing and embedded finance solution, covering onboarding, day-to-day product support, chatbot-to-human hand-offs and ownership of cases requiring escalation to specialist internal teams or external financial partners. When the chatbot hits its limit, you're the one customers actually talk to and every case you take on, you see through to the end. Reporting to the Customer Service & Customer Success Team Lead.
What is AlephPay?
AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption.
You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place.
And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow.
What You’ll Do
Customer Support & Onboarding
Be the first point of contact for customers, helping them get started and use the product with confidence
Walk new customers through setup, so they understand how the product works and how to use it day to day
Answer questions about cards, transactions, currency exchange (FX), payments and how the product works
Take over from the chatbot when customers need a real person, replying to chats and messages from the client dashboard
Case Management & Escalations
Solve most customer questions yourself (first-line support) and recognise when a case needs a specialist
Escalate complex cases (second- and third-line support) to our banking, card-issuing and payment-processing partners and to colleagues in other teams
Follow each case until it is resolved, chase for updates and keep the customer informed along the way
Keep clear, accurate case records and flag problems that keep coming up, so we can fix them at the source
Continuous Improvement
Collect customer feedback and use it to improve our FAQs, chatbot answers, onboarding guides and support processes
Help us hit our service targets: fast replies, quick resolutions and happy customers
What You Need For This Role
Customer Service, Operations or customer-facing experience, ideally in payments, fintech, banking or e-commerce
Knowledge of card issuing, FX, payments, card acquiring and/or e-commerce is highly desirable
Strong communication, problem-solving and case-management skills
Comfort with digital support tools, dashboards and chatbot-assisted customer journeys
Fluent
English
; Baltic language, Slovak, German or Slovenian is a strong plus
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 27,200. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Customer Experience Team Lead to support our Team in Madrid!
You'll own the entire post-sale journey for a global card issuing and embedded finance solution, from the first day a customer goes live to how their relationship grows over time. It's a role that blends hands-on Customer Service leadership with real Customer Success accountability: you'll be the person who spots a churn risk before it becomes a lost account, and the one who turns steady usage into expansion. Reporting to the Senior Product Manager & Product Sales Lead, you'll sit at the center of the customer experience for a proposition spanning card issuing, FX, payments and working capital.
What is AlephPay?
AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption.
You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place.
And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow.
What You’ll Do
Customer Success, Retention & Growth
Own ongoing customer relationships following implementation and onboarding, and lead QBRs with key customers
Monitor customer health indicators including adoption, spend, utilisation, service trends and engagement
Own retention and churn management, identifying at-risk accounts early and coordinating recovery actions
Monitor agreed spend volumes and work with customers and Sales to close utilisation gaps
Identify cross-sell and expansion opportunities across card issuing, FX, payments, working capital and related embedded finance solutions
Partner closely with Sales on account development, retention and growth
Customer Service & Escalation Leadership
Lead the L1 Customer Service function, staying hands-on during launch and scale-up
Oversee onboarding, product education and day-to-day customer support
Own the human-assisted support model for chatbot/client-dashboard cases requiring human intervention
Manage the L1/L2/L3 escalation framework with financial partners and internal stakeholders
Monitor customer satisfaction, response/resolution times, retention, churn, adoption and spend growth
What You Need For This Role
Customer Success, Customer Service or Account Management experience within payments, fintech or financial services
Strong knowledge of card issuing, FX, payments, card acquiring and/or e-commerce
Experience with issuers, processors or other financial partners
Commercial mindset with experience driving adoption, retention, account growth or cross-sell
Experience with customer health frameworks, churn prevention and QBRs is highly desirable
Fluent
English
; Baltic language, Slovak, German or Slovenian is a strong plus
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Product Sales Specialist to support our Team in Madrid!
This is a role for someone who wants deep product expertise and a direct hand in commercial results. You'll be the customer-facing expert behind a global card issuing, working capital and embedded finance solution, the specialist Sales teams bring into the room to turn payments complexity into a clear customer story. You'll carry real product revenue targets and contribute directly to P&L performance alongside the Product Lead, working across two very different buyer worlds: Finance and Treasury stakeholders on spend management, T&E and corporate spend, and Media, Marketing and media buying stakeholders on advertising and campaign use cases, always in close partnership with Media Sales.
What is AlephPay?
AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption.
You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place.
And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow.
What You’ll Do
Consultative Product Sales & Buyer Engagement
Act as customer-facing SME for card issuing, commercial cards, embedded finance, FX, payments and working capital solutions
Engage confidently with Finance and Treasury decision makers on spend management, T&E, corporate spend, liquidity, controls, reconciliation and working capital
Engage with Media, Marketing and media buying stakeholders on advertising and media purchase use cases, alongside Media Sales
Join Sales from discovery through proposal and closing, bringing specialist product and payments expertise
Deliver product demonstrations, translating complex payment capabilities into clear customer value
Support product questions, objections, solution design and commercial structuring, while preserving Sales ownership of the relationship
Payments, Systems & Financial Process Expertise
Understand end-to-end corporate payment flows and how card-based solutions interact with ERP, TMS, accounting and reconciliation processes
Discuss integration and operational considerations with Finance/Treasury stakeholders (no technical implementation required)
Understand FX, settlement, payment controls, card issuing, acquiring and e-commerce environments
Translate customer financial and operational requirements into appropriate product configurations and partner solutions
Revenue & P&L Contribution
Own an individual/product portfolio revenue target aligned with the Product Lead's P&L
Build and manage the product opportunity pipeline jointly with Media Sales
Track pipeline conversion, expected card spend, activation, utilisation and product revenues
Identify actions to close revenue gaps and accelerate adoption
Support pricing and commercial structuring within frameworks set by the Product Lead
Sales Enablement & Market Feedback
Help build and continuously improve sales toolkits, demos, pitch materials, use cases, FAQs and competitive positioning
Train and coach Media Sales teams to identify, qualify and position opportunities
Capture structured customer/Sales feedback and feed market requirements into the Product Lead and roadmap
Share successful use cases and commercial best practices across markets
GTM & Launch Support
Support new-market launches and GTM execution across Europe and, over time, Middle East and APAC
Work with Product, Customer Success, Operations and external financial partners to ensure commercial readiness
Support key customer onboarding and transition to Customer Success post-sale
What You Need For This Role
Experience in product sales, solution sales, sales engineering, payments consulting or a customer-facing product role within fintech/payments
Strong experience in card issuing, commercial cards, FX, card acquiring, e-commerce payments, B2B payments and/or embedded finance
Good understanding of corporate Finance and Treasury processes, including ERP/TMS environments, reconciliation and accounting flows
Ability to engage credibly with both Finance/Treasury decision makers and Media/Marketing stakeholders
Strong presentation and product demonstration skills, with the ability to simplify complex payment propositions
Commercial mindset, comfortable working against revenue, pipeline and product P&L targets
Ability to partner with Sales teams without displacing their ownership of the customer relationship
Experience in digital media, advertising, adtech, e-commerce or media buying is highly desirable
Fluent English; additional European languages are valuable
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Dublin
Workplace: onsite
With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for a Head of Studio to lead the Dublin team and help us in crafting the high calibre games our fans have come to expect.
Responsibilities
Day to day Operational Management of the Dublin studio, including project and budget management
Provide HR support and consultation to the Dublin studio team
Daily supervision and leadership of team members alongside project managers
Mentorship and coaching of people, supporting recruitment, overseeing new employee on-boarding and career development
Closely cooperate and communicate transparently with, Larian’s Directors, company headquarters, and other Studio Heads
Ensure Dublin team harmony, team resilience and foster a vibrant, fun, productive studio work environment
Be a strong advocate of the Larian culture and live by Larian’s values
Be the face of the studio, speaking at conferences and promoting the studio
Work with local colleges and course providers to run Internship programmes based on studio/team requirements
Liaise with local authorities to ensure the studio is always in line with local laws and regulations.
Work with local authorities and governments to develop strategies to improve the gaming sector in Ireland. Be the voice of Larian at a local level to ensure government strategies align with Larian’s vision.
Work with authorities and governments to successfully claim any tax credits available to Larian (R&D, DGTC)
Requirements
Proven experience working in a Leadership role in the Games Industry or a similar creative industry, working with multidisciplinary teams
Project Management, Coaching \ Mentorship or Project Delivery experience
Experience working with international teams, and a track record of developing effective working relationships internally and externally
Understanding of Game or Product development life cycles
Player and People-focused
Demonstrate sound judgment consistently, and take ownership of decisions within your area of responsibility
Comfortable working in a dynamic, fast-paced environment and capable of adapting to changing priorities
Excellent written and verbal communication skills in English
Nice to haves
Passionate about games and RPGs
Experience working in HR
Experience working for international companies
Leadership or Coaching qualifications
Entrepreneurial experience, building successful teams
What we offer
An international team of over 600 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel
An open, collaborative environment where ideas are welcome and encouraged
A managerial team consisting of highly experienced game developers at the top of their fields
Sharing hobbies and passions with like-minded colleagues
Inclusive environment with many activities organized by the studios or the employees
Commitment to making the best game possible for the fans, including listening to community feedback
УдалённоseniorRemote, USA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Prague; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
Nicosia; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
География найма не уточнена
Гибрид🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team
Brazil, Chile, Colombia
УдалённоRemote, Canada; Remote, Israel; Remote, Poland; Remote, United Kingdom; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
ОфисNew York, New York; San Francisco Bay Area, California
Paris, France
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief