Мы строим продукт, через который пользователи находят и покупают билеты на события: концерты, спектакли, спорт, фестивали.
Открыты три роли:
1. Product Lead: Афиша
Ownership за весь покупательский опыт: от поиска события до повторной покупки. Нужен человек с 5+ лет опыта, который умеет работать с деревом метрик, строить гипотезы и управлять несколькими командами.
2. Product Manager: Acquisition & Retention
Воронка, конверсия, CRM, A/B тесты, повторные покупки. Если вы умеете превращать поведенческие данные в рост метрик, то это ваша роль.
3. Product Manager: B2B
Кабинет организатора: self-service, аналитика, финансы. Ищем человека с опытом в B2B или SaaS, который умеет работать с бэклогом и вести команду от идеи до релиза.
About the Role
We are a Las Vegas based game studio born on the Roblox platform and built by people who genuinely love this community. As a community-first studio, we care as much about our worlds and players as we do about the people building them. That mindset has helped us grow into one of the most innovative teams on Roblox, pushing boundaries, shaping culture, and setting new standards across the platform. With over 8B game visits, 44M monthly players, and a 19M member community, our worlds have become a core part of the Roblox ecosystem. We’re a ten-time winner of the Roblox Innovation Awards and recognized as builders of the future of the platform. From Creatures of Sonaria and Dragon Adventures to World // Zero and Horse Life, we create experiences that players live in, not just visit.
What we are looking for
We're looking for a passionate, data-driven Product Manager to join our game teams. In this role, you'll own the product vision and roadmap for your game, partnering closely with Design, Engineering, Art, Marketing, and Commerce to ship features that delight players and drive long-term growth. You'll sit at the intersection of player experience, game design, and live-ops, working within the unique constraints and opportunities of the Roblox platform, where your players are vocal, your community is enormous, and your updates ship in weeks, not quarters.
Responsibilities:
— Own and drive the product roadmap for your game, from ideation through launch and post-launch iteration.
— Analyze game metrics and player behavior to identify opportunities, diagnose problems, and measure the impact of shipped features.
— Stay close to your game's community to understand what players love, what frustrates them, and what they're asking for next.
— Collaborate with creative leadership to plan seasonal content, events, and monetization updates that resonate with your players.
— Partner with design, engineering, and art teams to translate product vision into well-scoped, executable work.
— Define and prioritize features based on player feedback, data, and strategic goals
— Write clear product specs and briefs that give your team everything they need to build with confidence.
— Run sprint planning, reviews, and retrospectives to keep the team focused and unblocked.
— Communicate progress, risks, and learnings to stakeholders clearly and proactively.
— Foster a culture of focus, momentum, and fun across your team.
Requirements:
— 1–3 years of experience as a Product Manager or Producer in gaming.
— Strong analytical mindset. You are comfortable working with data to inform decisions and measure outcomes.
— Experience owning a product roadmap end-to-end, including prioritization, scoping, and shipping.
— Familiarity with Roblox Studio. You don't need to write Lua, but you should be able to open a place in Roblox Studio, navigate a game hierarchy, understand how assets and scripts are organized, and speak credibly with developers about scope and feasibility.
— Excellent written and verbal communication skills. You can write a crisp spec and present a clear recommendation to leadership.
— Experience with live service products and the cadence of ongoing updates, events, and seasonal content.
— Collaborative by nature. You work well across disciplines and know how to build trust with creative and technical partners.
— Comfortable using tools like Notion, Google Suite, Discord, or similar for roadmap management and documentation.
Location:
This is a remote-first role open to candidates anywhere in the world. Las Vegas-based team members work in-office Tuesday through Friday (Monday optional). If Vegas sounds fun, we offer relocation support for candidates interested in moving here. In-office perks include daily DoorDash credits to keep you fed, commuter credits to cover your ride in, and a monthly game stipend because we think playing games is part of the job. We are actively building a UK talent hub in anticipation of a dedicated UK office. Candidates across the UK are warmly encouraged to apply.
Задачи:
- Разрабатывать новый функционал и рефакторить существующий.
- Разрабатывать микросервисы.
- Участвовать в проработке архитектуры проекта.
- Быть частью продуктовой команды из 10 человек, которая работает по agile.
- Выдвигать не только технические, но и бизнес идеи (при желании).
- Участвовать в code review.
- Взаимодействие с группой тестирования.
Требования:
- Уверенные знания Java 17 и новее.
- Опыт применения Spring Framework (Spring Boot 3+), Spring Data JPA, Spring Security + OAuth2 / JWT, Spring Cloud.
- Опыт написание многопоточных и асинхронных приложений.
- Опыт разработки web-сервисов, понимание протоколов REST.
- Опыт работы с ИИ инструментами.
- Опыт работы с БД (SQL PostgreSQL, noSQL).
- Опыт работы с Kubernetes (базовое понимание: pods, services, configmaps, ingress).
- Опыт работы с Kafka, RabbitMQ.
- Опыт работы с Push-уведомлениями: Firebase Cloud Messaging (FCM) для Android + APNs для iOS (через альтернативные библиотеки).
- Понимание принципов оффлайн-синхронизации (last write wins, conflict resolution, delta updates, sync versioning).
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About Supabase
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution, including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
About the team
Management API, written in TypeScript, Nest.js and other JavaScript technologies, is a central part of every product in the Supabase stack. It allows all Supabase services and Supabase Studio to communicate with each other, programmatically manage your own Supabase projects and organisations, as well as integrate with 3rd party services like Vercel, Resend, or Lovable.
You will:
— Design, implement, and maintain both internal and public-facing APIs used across various Supabase products, including Studio, CLI, management APIs, and OAuth applications.
— Integrate with third-party platforms and partners, either by developing custom integrations or providing clear API points for them to connect with Supabase.
— Collaborate closely with various teams across Supabase (DevOps, Frontend, etc.) to ensure smooth integration and implementation of API functionality for the rest of the platform.
— Build and enhance testing, debugging, and monitoring tools to ensure public APIs' stability, reliability, and performance.
— Work with the dev-workflows team to enhance and improve the Branching experience, making it easier and more valuable for Supabase users.
You have:
— 5+ years of experience in backend API development, with strong expertise in TypeScript and JavaScript (Node.js) and familiarity with modern tools and frameworks (e.g., Nest.js, Express, Vitest, Zod).
— Expertise in designing robust, scalable, and maintainable APIs, and experience with API versioning, pagination, and error handling best practices.
— Experience with OAuth, JWT, and API security best practices (rate limiting, CORS, etc.) is a plus.
— Good understanding of PostgreSQL and relational databases.
— Proven ability to build scalable, maintainable APIs and develop tools for testing, debugging, and monitoring API performance.
— Understanding of CI/CD pipelines, Docker, and containerized deployments to streamline API development, testing, and release processes.
What We Offer
— Fully Remote: We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
— ESOP: Every team member receives ESOP (equity ownership) in the company.
— Tech Allowance: Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
— Health Benefits: Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are.
— Annual Off-Sites: Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun.
— Flexible Work: We operate asynchronously and trust you to manage your own time.
— Professional Development: Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
About the Team
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. 280+ team members, 55+ countries, 20+ languages spoken, $500M raised, 500,000+ community members. We move fast, build in public, and use what we ship. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Hiring Process
We keep things simple, async-friendly, and respectful of your time:
— Apply – Our team will review your application.
— Intro Call – A short video chat to get to know each other.
— Interviews – Up to four calls with: Team Leads, Future teammates, Someone cross-functional from product, growth, or engineering (depending on the role), Someone from our leadership/founding team.
— Decision – We may follow up with a final question or go straight to offer. All communication is remote and we aim to move fast.
Location: Canada; Calgary; Winnipeg; Vancouver; Halifax; Edmonton; Ottawa; Toronto; Victoria; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
This role will focus on evaluating data science and coding tasks, requiring you to review and debug code, analyze model trajectories, and assess data visualization script development and logical flow implementation. Your work will contribute to our model development efforts and the logic our models apply when completing task requests.
Please note: This is a part-time independent contractor position available within Canada. We seek candidates who are able to commit to 16 hours per week minimum at a 40 CAD/hour contract rate. This role is BYOD 💻 - Bring Your Own Device (laptop). Remote work within Canada. 12 month contract.
As a Data Annotation Specialist, you will:
- Evaluate the model's ability to respond to coding requests, workflows, and code base-related questions using available tools.
- Assess agent trajectories and model capabilities for code generation, tabular and graphic manipulation, and debugging requests.
- Prompt models to complete complex data science tasks and review the accuracy of generated responses.
- Label, proofread, and improve machine-written and human-written software engineering-related outputs.
- Report quality and performance trends related to model/agent behaviour and project assignments.
You may be a good fit if you have:
- Exceptional data analysis and visualization skills.
- 3+ years of relevant industry experience working on real-world data science problems and pipelines.
- Proficient knowledge and understanding of Python and industry-standard data science packages (numpy, pandas, matplotlib, sqlite, or others).
- Strong understanding of SQL syntax writing and workflows; and a deep familiarity with file/data formats, such as markdown, JSON, XML, YAML, and HTML.
- Prior experience re-writing, proofreading, and delivering feedback on code.
- Familiarity with code agents (OpenCode, Claude Code, Codex) or evaluating agent trajectories is a plus.
The Candidate Journey:
- Initial Screening: Our Talent Team will review your application.
- First Assessment: If selected to move forward, you’ll receive a multiple-choice assessment by email.
- Second Assessment: Candidates who achieve a passing score will be contacted by a member of our team to complete a more comprehensive assessment focused on their area of expertise.
- Video Screen: If selected to move forward, you’ll have a short video call with a member of our Operations Team.
- Final: Selected candidates will receive an Independent Contractor Agreement.
As an independent contractor, you maintain control over how you complete your work and may work with multiple clients simultaneously. We request that you declare any external work relationships with Cohere’s direct competitors and always maintain the IP confidentiality of the Cohere project. Independent contractors are not eligible for health benefits or other benefits provided to employees. Compensation for services is provided to contractors by self-invoicing for services provided pursuant to the terms of our agreement with the contractor.
It is important to understand that, as an independent contractor, continuous work is not guaranteed. The client-contractor relationship is fundamentally project-based, meaning engagements may be temporary, periodic, or intermittent based on our organizational needs and project availability. As an independent contractor, you should anticipate fluctuations in workflow and, therefore, compensation for services when Cohere does not require as many hours of services in a week.
Prospective candidates, please be advised: this role involves working with human-generated and model-generated tasks that may involve exposure to not safe for work (NSFW) text content as part of data annotation tasks, including explicit, offensive, or other inappropriate material.
If the above qualifications do not perfectly align with your experience, we still encourage you to apply!
We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.
The Role:
As a Senior PHP Developer, you will join a team dedicated to advancing software engineering. You will make key decisions on software processes and use Kubernetes and Terraform on PHP, Go, React & Angular on AWS. Responsibilities include designing and implementing new features/projects, maintaining and refactoring existing web applications such as the company's website, registration forms, Members Area, and internal web services, researching and integrating new web technologies, writing tests that run continuously on the CI server to ensure code quality and maintain high test coverage, and addressing and resolving support tickets for issues within your projects.
Main requirements:
— BSc/MSc in information technology or relevant degree
— At least 3 years of experience in a similar position
— Very good knowledge of PHP 8+, MySQL, Redis, Git
— Very good understanding of object-oriented programming principles
— Experience in creating and consuming web services
— Experience with modern PHP frameworks
— Experience in writing tests with PHPUnit
— Ability to research and adapt new technologies
— Strong organisational skills and ability to prioritise
— Problem solving and analytical skills
— Ability to work independently and integrate well within a team
Advantages:
— Experience in Symfony framework
— Experience in development of REST APIs
— Experience in software development practices like design patterns, SOLID principles, DRY
— Very good understanding of security practices (OWASP)
— Experience with cloud providers (e.g. AWS)
— Experience in database query optimization
— Experience in creating composer packages
Benefits:
— Attractive remuneration package
— Intellectually stimulating work environment
— Continuous personal development and international training opportunities
Hiring process:
— Online Technical Challenge
— Intro Chat with Talent Acquisition
— Role-Specific Take-Home Task
— Final Interview
Location: Worldwide
Workplace: hybrid
Job Description & Qualifications
The Safey Manager is responsible for:
· Ensuring the overall readiness of the vessel’s safety equipment, including Life Saving Appliances, Fire Fighting Appliances, and watertight integrity.
· Maintaining the safety equipment certification and records in compliance with the Company filing structure.
· Working closely with the Deck and Engine Management Team to ensure the safety, certification and survey of all Lifting Appliances and associated equipment.
· Ensuring a robust Safety & Health culture with the aim to prevent accidents.
· Investigating and reporting incidents as well as providing recommendations for corrective and preventive actions.
· Ensuring compliance with statutory health, safety and hygiene requirements, applicable Company’s requirements as well as the provisions of the MCA “Code of Safe Working Practice”.
· Communicating Company’s safety objectives and targets to all Officers and Crew and encouraging their participation and contribution.
· Conducting safety and health inspections at regular intervals as well as reporting defects and safety observations to the Master.
· Ensuring regular preventive maintenance, inspection and testing of all safety equipment.
· Supervision of Safety Officer and Marine Admin (Safety).
· Working closely with the Engineering Department regarding the servicing and repair of all safety equipment.
· Ensuring that safety familiarization, training, drills and emergency exercises are conducted in full compliance with statutory and company requirements.
· Ensuring STCW, CoC and Company required certificates are valid for all seafarers on-board.
· Ensuring that corrective and preventive actions are implemented timely and effectively.
· Ensuring that the Muster List and all associated software and documentation is fully up to date and displayed as required.
· Reviewing the Company’s Management System on a regular basis and reporting to the Staff Captain proposals for improvement. The Safety Manager reports and is accountable to the Staff Captain. Mandatory qualifications: Certification as per latest Qualification Requirements Matrix GOATT-3.1 Ship/client specific qualifications N/A CCS specific qualifications Familiarization (FAM) – on board training as per MS
3/3 MONTH ROTATION
15/09/2026
Location: Worldwide
Workplace: hybrid
Job Description & Qualifications – Staff Chief Engineer In accordance with the requirements of GOPR 1.4, upon joining the vessel, each crew member is provided with a specific Job Description. The Job Description and expectations are discussed between the Supervisor and the crew member. For the duration of the contract, the signed copies are kept by the crew member and filed electronically in PO.07.
The Staff Chief Engineer is the Deputy of the Chief Engineer, thus, assuming full responsibility for the Engineering section and all engineering and technical matters if the Chief Engineer is incapacitated. The Staff Chief Engineer is responsible for:
· Leading the engineering officers and ratings in executing maintenance and repairs.
· Planning and monitoring preventive maintenance in compliance with agreed intervals and repairing of machinery.
· Ensuring organization and stowage of spares and consumables, and compliance with stock control requirements.
· Supporting the Hotel Services Engineer, in the preventive maintenance of the deck machinery and equipment thus ensuring safe and reliable operations.
· Providing the Safety Manager with the necessary Engineering advice and assistance required to carry out the preventive maintenance, inspection, testing and repair of all safety equipment.
· Working closely with the Safety Manager to assist with the investigation of engineering related accidents and incidents and ensuring a robust Safety & Health culture with the aim to prevent accidents is established.
· Attending the Health Safety and Environment & Energy (HSE) Committee meetings, to ensure Safety, Health and Environmental awareness is encouraged and maintained.
· Leading the development and provision of the Engineering section risk assessments.
· Ensuring that the engineering officers and ratings are familiar with the Company's Management System.
· Motivating the engineering officers and ratings in executing their duties according to the Company's Management System.
· Ensuring that Engineering section activities are well planned, organized and safeguards established against all identified risks.
· Assisting the Chief Engineer as required in overseeing fuel oil, diesel oil bunkering and transfer operations ensuring an efficient and effective cooperation with the barge and/or shore side personnel during all such operations.
· All sludge, bilge, black and grey water discharge operations to shore facilities.
· Ensuring that corrective and preventive actions are implemented in a timely and effective manner.
· Reporting directly to the Chief Engineer occurrences that could either directly or indirectly lead to an adverse effect on Quality, Safety, Health, Environment& Energy, Security operational capability or reliability.
· Reviewing the Company’s Management System on a regular basis and reporting to the Chief Engineer proposals for improvement. Furthermore, in accordance with the requirements of the Company’s environmental & energy procedures, Staff Chief Engineer is responsible for:
· Ensuring complete compliance with the Engineering Requirements addressed in theMachinery Space Operations Procedures.
· Ensuring that the ship’s waste streams are effectively managed in compliance with Company’s Environmental Procedures and any applicable legislation.
· Ensuring that the Staff Chief Engineer’s handover notes include a descriptive environmental compliance component and include information related to the status, handling and discharge of any vessel generated wastes or slops and the operation of the OWS, OCM and Incinerator.
· Ensuring that all blank flanges and potentially removable flanges on all piping systems in the Engine Room, that lead overboard, are sealed.
· Recording properly in the Staff Chief Engineer’s Environmental Seals Log Book (ER-ESLB) all environmental seals used.
· Measuring, monitoring and managing the shipboard machinery space generated wastes on a daily basis.
· Monitoring and managing the condition of HFO, MDO, Bilge and Lube Oil Tanks.
· Monitoring and managing the condition of any equipment having oil-to-sea interface on a daily basis (weather and safety permitting).
· Timely resolving (through repairs and/or applicable Management System procedures) all environmental concerns, such as inoperative or ineffective pollution prevention equipment, waste handling or monitoring equipment, and leakages (stemming from
pump seals, packing glands or line breaks, or due to any other cause) contributing to the accumulations of bilge fluids, oily mixtures and sludge type wastes in the engine room, any other machinery space, or pump room.
· Ensuring that all Engine Room wastes that are subject to special handling requirements (e.g. Hazardous Wastes) are properly managed. The Staff Chief Engineer reports and is accountable to the Chief Engineer.
Mandatory qualifications: Certification as per latest Qualification Requirements Matrix GOATT-3.1 Ship/client specific qualifications N/A CCS specific qualifications Familiarization (FAM) – on board training as per MS
15/09/2026
3/3 MONTH ROTATION
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Staff Backend Engineer - Adaptive Telemetry, Databases
This is a remote position. We are looking for candidates in the Canadian time zones.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases department owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. We offer our databases as a Cloud service supporting Grafana Cloud.
Adaptive Telemetry Group
The Adaptive Telemetry group, part of the Databases department, has the mission of ensuring that all telemetry stored in our databases is worthy of attention. Under that mission, the group is responsible for the development of
Adaptive Metrics
,
Adaptive Logs
,
Adaptive Traces
and Adaptive Profiles.
Our Adaptive Telemetry solutions give users the ability to control and optimize their telemetry data. These solutions ensure that data storage is optimized based on individual usage patterns, so only the most valuable data is retained.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
What will you be doing:
Drive technical strategy and roadmap.
Proactively define the architectural vision, prioritize work that unlocks major product or platform improvements, and influence product and engineering decisions.
Lead end-to-end delivery of large, cross-functional projects.
Own planning, design, execution, rollout and long-term operation of large initiatives.
Own architecture, reliability, performance and cost for critical systems.
Make pragmatic architecture choices that balance scalability, availability, latency and cost while ensuring systems remain maintainable and evolvable.
Define SLOs/SLIs and lead incident response.
Establish measurable reliability targets, run high-severity incident response, lead blameless post-mortems, and drive systemic fixes and automation to prevent recurrence.
Improve observability, automation and operational readiness.
Champion telemetry, alerting, runbooks, capacity planning and automation efforts that reduce toil, speed debugging and lower MTTR.
Align stakeholders and remove blockers.
Coordinate across Product, Design and other teams to align priorities, negotiate tradeoffs, and unblock delivery for large initiatives.
Mentor and grow engineering talent.
Coach senior and mid-level engineers, lead design reviews, raise engineering standards, and help teammates make sound technical tradeoffs.
Represent engineering internally and externally.
Communicate technical strategy clearly to non-engineering stakeholders and represent the team in cross-team planning.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs
Proven delivery of large distributed systems.
Experience shipping and operating complex systems that span multiple teams, with clear evidence of technical leadership and impact.
Strong systems-design instincts.
Deep understanding of tradeoffs around latency, consistency, availability, scaling and cost.
Hands-on cloud and platform experience.
Solid experience with cloud-native architectures (microservices, containers/Kubernetes, IaC) and the operational practices that keep them healthy.
Reliability and performance ownership.
Comfortable defining SLOs/SLIs, doing capacity planning, tuning performance, and driving reliability work end-to-end.
Excellent coding and design skills.
You write clear, maintainable, well-tested code and can lead technical designs — we use Go, but Python/C/C++/Rust or similar translate well.
Comfort with AI-assisted development.
We embrace AI and agentic development so we expect you to be curious and comfortable using AI-powered developer tools and ideally have practical experience folding them into a team’s workflow.
Experience with messaging and telemetry.
Familiarity with streaming/messaging systems (e.g., Kafka) and observability tooling (Prometheus/Grafana or equivalents).
Influence without authority.
Ability to align cross-functional stakeholders, set priorities and drive outcomes in a remote-first environment.
Strong communicator.
Clear written and verbal communication that works across engineers and non-technical stakeholders.
Compensation & Rewards:
In Canada, the Base compensation range for this role is CAD
186,368
- CAD
223,642
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Staff Backend Engineer - Adaptive Telemetry, Databases
This is a remote position. We are looking for candidates in the USA time zones.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases department owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. We offer our databases as a Cloud service supporting Grafana Cloud.
Adaptive Telemetry Group
The Adaptive Telemetry group, part of the Databases department, has the mission of ensuring that all telemetry stored in our databases is worthy of attention. Under that mission, the group is responsible for the development of
Adaptive Metrics
,
Adaptive Logs
,
Adaptive Traces
and Adaptive Profiles.
Our Adaptive Telemetry solutions give users the ability to control and optimize their telemetry data. These solutions ensure that data storage is optimized based on individual usage patterns, so only the most valuable data is retained.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
What will you be doing:
Drive technical strategy and roadmap.
Proactively define the architectural vision, prioritize work that unlocks major product or platform improvements, and influence product and engineering decisions.
Lead end-to-end delivery of large, cross-functional projects.
Own planning, design, execution, rollout and long-term operation of large initiatives.
Own architecture, reliability, performance and cost for critical systems.
Make pragmatic architecture choices that balance scalability, availability, latency and cost while ensuring systems remain maintainable and evolvable.
Define SLOs/SLIs and lead incident response.
Establish measurable reliability targets, run high-severity incident response, lead blameless post-mortems, and drive systemic fixes and automation to prevent recurrence.
Improve observability, automation and operational readiness.
Champion telemetry, alerting, runbooks, capacity planning and automation efforts that reduce toil, speed debugging and lower MTTR.
Align stakeholders and remove blockers.
Coordinate across Product, Design and other teams to align priorities, negotiate tradeoffs, and unblock delivery for large initiatives.
Mentor and grow engineering talent.
Coach senior and mid-level engineers, lead design reviews, raise engineering standards, and help teammates make sound technical tradeoffs.
Represent engineering internally and externally.
Communicate technical strategy clearly to non-engineering stakeholders and represent the team in cross-team planning.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs
Proven delivery of large distributed systems.
Experience shipping and operating complex systems that span multiple teams, with clear evidence of technical leadership and impact.
Strong systems-design instincts.
Deep understanding of tradeoffs around latency, consistency, availability, scaling and cost.
Hands-on cloud and platform experience.
Solid experience with cloud-native architectures (microservices, containers/Kubernetes, IaC) and the operational practices that keep them healthy.
Reliability and performance ownership.
Comfortable defining SLOs/SLIs, doing capacity planning, tuning performance, and driving reliability work end-to-end.
Excellent coding and design skills.
You write clear, maintainable, well-tested code and can lead technical designs — we use Go, but Python/C/C++/Rust or similar translate well.
Comfort with AI-assisted development.
We embrace AI and agentic development so we expect you to be curious and comfortable using AI-powered developer tools and ideally have practical experience folding them into a team’s workflow.
Experience with messaging and telemetry.
Familiarity with streaming/messaging systems (e.g., Kafka) and observability tooling (Prometheus/Grafana or equivalents).
Influence without authority.
Ability to align cross-functional stakeholders, set priorities and drive outcomes in a remote-first environment.
Strong communicator.
Clear written and verbal communication that works across engineers and non-technical stakeholders.
Compensation & Rewards:
In the United States, the Base compensation range for this role is USD
174,986
- USD
209,983
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: On-site in London (Visa sponsorship and relocation available).
Company: Seamflow is a venture-backed startup building systems to accelerate manual processes in physical industries like aerospace, healthcare, and energy.
What you will do:
— Design and build end-to-end mobile workflows from UI to local state and sync logic.
— Work directly with customers in the field to understand and translate real-world processes into software.
— Integrate AI-powered features, including LLMs and model-backed APIs, into mobile workflows.
— Develop and maintain production-grade cross-platform apps for iOS and Android.
— Own the entire product cycle from customer calls and spec writing to deployment.
Requirements:
— Strong experience with TypeScript and React Native.
— Proficiency in native mobile fundamentals (Swift/Kotlin) for modules like sensors and background tasks.
— Experience shipping and maintaining apps via App Store and Google Play.
— Ability to design for unreliable connectivity, including offline persistence and conflict resolution.
— Experience integrating AI systems (LLMs, agents) into production products.
— Must be based in or be able to relocate to London.
Nice to have:
— Founder or ex-founder experience.
— Background in early-stage or stealth startups (e.g., YC, EF, Antler).
— Experience as a forward-deployed or solutions engineer.
— Proficiency in Python for backend service development.
Culture & Benefits:
— High-ownership, high-trust environment with a world-class team from X, Google, and Amazon.
— Full relocation and visa sponsorship support.
— Provision of meals and professional tools.
— Fast-paced, in-person culture in London.
Location: Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia
At JetBrains, code is our passion. Ever since we started, back in 2000, we have been striving to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers and businesses to grow, discover, and create.
IntelliJ IDEA revolutionized the Java development tool market back in 2001, becoming the first IDE to offer automated code refactoring. It continues to drive innovation in software development, making thousands of programmers more productive every day. In addition to Java, IntelliJ IDEA includes various development tools for other prominent languages such as Ruby, Groovy, Scala, Python, JavaScript, Objective-C, PHP, and Kotlin.
We're now looking for a QA Automation Engineer to join the IntelliJ IDEA Java Build Tools QA team and help ensure the quality of a product that our customers and software engineers around the world rely on daily. Since most Java projects in IntelliJ IDEA are built with Maven or Gradle, Java Build Tools is a critical part of the IDE experience, and your work will affect how smoothly our users can open, sync, build, and run their projects. You'll work alongside QA engineers to design and set up our automation process for Gradle and Maven end-to-end tests, as well as implement and automate test scenarios that catch issues before they reach our users.
What you'll do
Core responsibilities:
Design, develop, and maintain multi-platform and environmental (Linux, Windows, MacOS, Docker, WSL) automated test scenarios.
Expand test coverage for new and existing functionality.
Debug and troubleshoot test failures.
Improve existing automation based on team feedback and reduce test flakiness.
Track quality metrics, including testing coverage, failure rate, and flakiness.
Contribute to frameworks and tools with product-specific extensions as needed.
Help the team monitor test execution results and investigate failures.
Participate in release quality assessments.
Collaborate with QA and developers to define test strategies.
Do manual QA activities when needed.
Participate in the test documentation creation.
Improve domain-specific test infrastructure and CI/CD pipelines within your team's scope.
Share automation best practices with the team.
Work with the tooling team to adopt new frameworks and practices.
What we're looking for
Required skills:
Proven experience in test automation.
Solid programming skills in Kotlin/Java.
Experience with test frameworks like JUnit or TestNG.
Familiarity with build tools, like Maven and Gradle.
An understanding of software testing principles and methodologies.
Familiarity with CI/CD tools (TeamCity or similar).
Experience with reporting tools (Allure or others).
Version control experience (Git).
Proficiency in spoken and written English.
Responsibility, self-discipline, and self-learning skills.
Strong teamwork skills.
The ability to work independently, creatively, and on your own initiative.
Nice to have:
Experience testing developer tools, IDEs, and desktop applications.
Familiarity with JVM Frameworks (Spring or Jakarta) and databases.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work location. Enjoy the freedom to work from home or from the office.
Remote work. Spend up to 30 days per year working remotely from abroad.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family.
Learning and development opportunities. Access to conferences, courses, and language classes.
Relocation support. We help make your move as smooth and stress-free as possible.
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-DNI
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
About YouHodler
YouHodler is a Swiss-based international fintech platform operating across European and LATAM markets. We build financial products at the intersection of digital assets, payments, and modern financial services, helping customers and businesses access reliable payment solutions, multi-currency accounts, and financial tools that support both retail and B2B use cases. As we expand our footprint, we are looking for a PR Director to elevate our public presence and build a best-in-class global communications function.
Who We’re Looking For
A senior PR leader with a strong background in fintech, payments, SaaS, enterprise, and B2B communications — someone who:
- Has successfully built or scaled PR for payment or financial technology companies in Europe (mandatory).
- Understands the European regulatory and media landscape for fintech and payments.
- Can create a measurable, business-driven PR strategy.
- Maintains a strong personal network with journalists and editors in top-tier business, finance, tech, and payments media.
- Knows how to build corporate reputation through earned media, thought leadership, and social platforms.
- Works effectively with cross-functional teams — marketing, product, payments, legal, partnerships, and executive leadership.
- LATAM media experience is a strong plus
Key Responsibilities
PR & Communications Strategy
- Build and execute YouHodler’s PR strategy with a primary focus on Europe.
- Position YouHodler as an innovative, secure, and reliable provider of payment and financial solutions.
- Create communication roadmaps for product launches, new features, market expansion, and partnerships in payments and financial services.
Media Relations
- Maintain and expand strong relationships with journalists across European business, tech, finance, and payments media.
- Ensure consistent visibility through interviews, op-eds, press releases, and expert commentary.
- Manage all incoming media requests and proactively drive new stories and pitches.
Social Media & Thought Leadership
- Build a cohesive social media communication framework for YouHodler’s corporate channels.
- Strengthen thought leadership of the CEO and internal experts in payments, fintech innovation, financial inclusion, and digital finance.
- Develop messaging frameworks and tone of voice aligned with marketing and brand.
Reputation Management
- Shape company narrative on key topics: payments innovation, security, compliance, consumer protection, and financial reliability.
- Prepare Q&A documents, crisis communications, and media training for top management.
- Monitor brand mentions, sentiment, and competitive visibility across Europe and LATAM.
PR Analytics & KPIs
- Define and track PR KPIs: reach, SOV, publication volume, sentiment, link quality, traffic impact.
- Prepare transparent reports for C-level leadership.
- Demonstrate measurable contribution of PR to broader marketing and business objectives.
Requirements
Must-Have
- 5+ years in PR/Communications at manager or director level.
- Strong experience in fintech, payments, SaaS, enterprise or B2B industries.
- Proven European PR experience (essential).
- Established network in EU tech, finance, business, and payments media.
- Proven ability to design and deliver measurable PR strategies.
- Ability to work full-time on-site in Lausanne.
- Native or full-professional working proficiency in English + French / Italian / Spanish.
Nice-to-Have
- LATAM experience with financial, tech or payments media.
- Experience in corporate social media, SEO-driven PR, LinkedIn thought leadership, or industry events.
What We Offer
- On-site role in our Lausanne HQ, working closely with leadership teams.
- High autonomy and direct influence on global communication strategy.
- A fast-growing fintech environment with strong innovation in payments and financial services.
- Opportunity to build and scale a PR function of international standard from the ground up.
- Caring, collaborative culture and real ownership.
Additional Benefits
- Competitive Compensation - Salaries complemented by a bonus tied to corporate and personal performance.
- Relocation Options - Invitation, official residence permit and other necessary requirements.
- Offline meetups - All-team retreat twice annually.
- Professional Growth - Growth in FinTech & banking, online-trading, blockchain.
- Work from Anywhere - Remote work as a core capability.
- Flexible Vacation - 6 weeks of vacation time.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain, Germany or Ireland.
About the role:
Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale.
The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads.
What You’ll Do
Build reliability into the product.
Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly.
Build automation and platform tooling
that removes toil and scales our reliability practices across regions and cloud providers.
Lead technical design.
Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one.
Own the SLO framework.
Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves.
Improve observability and alerting
so we find problems before customers do, and so escalations are actionable rather than noisy.
Be on call for our highest-SLA customers.
Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes.
Handle the operational work that comes from on-call.
This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation.
Multiply the team.
Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy.
We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!)
On-Call
Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks.
What We’re Looking For:
8+ years of software engineering experience, including significant time building and owning distributed systems in production.
Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write.
Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does.
Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet.
Hands-on experience designing and implementing SLOs.
Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews.
Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better.
Working knowledge of Linux internals, networking and cloud storage.
Nice to Have:
Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases.
Open-source contributions.
Customer reliability engineering (CRE) or customer-facing escalation experience.1
In Ireland, the Base compensation range for this role is €117,600 - €141,120. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
#LI-Remote
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Poland
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About The Role
As Exante’s Customer Experience Manager, you’ll be at the heart of our commitment to customer-centricity. You will proactively champion service excellence across all teams, act as the voice of the customer, and spearhead initiatives that elevate satisfaction and loyalty.
Reporting Line -
Marketing Director
Worksite
: Remote
Responsibilities
Represent the customer voice
Define and maintain Ideal Customer Profiles (ICPs) across client segments, mapping key pain points, needs, and expectations.
Bring customer and market perspectives into internal discussions to prioritize projects that solve real problems and deliver actionable wins.
Connect with stakeholders across the business to turn competitor and customer insights into action.
Track and boost satisfaction
Build a framework to track core satisfaction metrics (CSAT, NPS, CES).
Design and execute ongoing and ad-hoc client surveys, pulse checks, and feedback loops.
Analyse feedback and market metrics to spot trends, perform cost/benefit analysis, fix issues, and drive satisfaction higher.
Build a customer-first culture
Lead initiatives that put the customer at the centre of how we work.
Challenge the status quo and keep teams accountable for service quality.
Analyse root causes, define corrective actions, and coordinate the steps needed to resolve complex cases.
Competitor insights & market research
Conduct ongoing monitoring of the competitor landscape, tracking competitors' business activities, product features, and marketing campaigns.
Execute ghost customer analysis to evaluate competitor user journeys and service standards.
Perform cost/benefit analysis on strategic initiatives to recommend specific improvements that optimize our customer experience.
CJM & touchpoint optimization
Own end-to-end Customer Journey Maps (CJMs) tailored to distinct client segments.
Build and maintain CJM satisfaction maps to pinpoint friction points, resolve systemic pain points, and scale key delight drivers.
Work with cross-functional teams to refine critical interactions across the CJM: registration, funding, withdrawals, and reporting.
Qualifications
Leadership and collaboration
You influence teams and deliver actionable wins in a complex organisation.
You build strong relationships and manage stakeholders effectively.
Customer & competitor focus
You know how to manage ICPs, optimize CJMs, and translate competitor insights into strategic advantages.
Commercial mindset
You leverage cost/benefit analysis and have a track record of driving results in competitive, regulated financial markets.
Analytical & research-driven
You use CJM satisfaction mapping, quantitative feedback, ghost customer analysis, and competitor monitoring to make decisive recommendations.
Communication
You communicate complex concepts clearly.
Industry Experience (Preferred)
Background in finance or investment services.
Personality / Mindset
Integrity & loyalty
Team player with advanced communication and collaboration skills
A hands-on, can-do attitude - always looking for solutions and thinking out of the box
Overachiever mentality
Capability to work and succeed in the fast pace and ever-changing environment
We Offer
Competitive salary that reflects your experience and the value you bring.
Flexibility that fits your life — work from home, from our office, or a mix of both. You decide what works best.
Flexible benefits package — choose the options that suit your life, not a one-size-fits-all bundle.
A genuinely good place to work — an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way.
Continuous learning — ongoing training, education programs, and the support to deepen your expertise in a fast-moving industry.
Connection beyond your desk — events that bring our teams together to network and celebrate.
Global exposure — work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries.
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
Location: Sliema, Malta
Who We Are
At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance.
We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!
About the Team
The Operations function at OKX is the engine powering our local business growth and execution. We are a team of product-minded, commercially driven problem solvers who bridge the gap between strategy, customer experience, and compliance. We build scalable workflows, drive market expansion, and champion operational excellence - ensuring we scale the business efficiently and responsibly.
What You'll be Doing:
Cross-Functional Project Leadership:
Lead strategic, high-impact initiatives across Product, Growth, VIP/Affiliates, Compliance, and Customer Support.
Product & Tech Operations Bridge:
Partner closely with Product Managers and Engineering to align on product rollouts, conduct operational testing, influence roadmap prioritization, and optimize end-to-end customer journeys.
Commercial Alignment & Growth Support:
Collaborate with commercial and growth teams to scale operational workflows around VIPs and business development initiatives.
Process Optimization & Scaling:
Continuously analyze operational metrics to uncover inefficiencies, automate manual workflows, and elevate service delivery.
Market Insights & Innovation:
Research competitor benchmarks and industry best practices to recommend proactive, product-led operational innovations.
Local Market & User Insights:
Serve as an internal SME on local user behavior, market trends, and operational requirements to refine product-market fit.
What We Look For in You:
Hands-on Execution & Ownership:
Proven track record of planning, driving, and delivering complex cross-functional projects end-to-end in a fast-paced environment.
Data-Driven & Commercially Minded:
Strong analytical capabilities. Able to interpret product/commercial data, spot operational trends, and translate them into actionable business decisions.
Product & Customer Experience Intuition:
Familiarity with the product lifecycle, product operations, and testing frameworks, with a sharp instinct for intuitive, high-quality user experiences.
Cross-Functional Influence & Self-Starter Drive:
Exceptional ability to build relationships across engineering, commercial, and operational teams while rapidly picking up domain-specific context.
Problem Solver & Critical Thinker:
Comfortable questioning the status quo, navigating ambiguity, and operating independently within a dispersed global team.
Tech-Forward & AI-Fluent:
Enthusiastic about leveraging emerging technologies and AI tools to eliminate friction, automate workflows, and boost team productivity.
Communication & Stakeholder Management:
Excellent written and verbal communication skills in English, capable of presenting insights clearly to leadership and key partners.
Nice to Haves:
Prior experience in a crypto exchange, FinTech or other start up in a regulated industry.
Prior experience working in a multinational or matrix environment.
Interest in crypto or trading.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Los Angeles, United States
Workplace: onsite
ABOUT YOU
We are looking for a NetSuite ERP Engineer who is an exceptionally strong operator, technically adept, and a collaborative partner ready to take full ownership of our enterprise NetSuite OneWorld environment. The ideal candidate brings deep expertise across NetSuite administration, development, and integrations, thrives on process optimization and day-to-day delivery in a fast-paced, high-growth environment, and is excited to build, maintain, and continuously improve a world-class financial systems platform. Your success will be defined by your ability to ensure system reliability and streamline financial operations, enabling Finance and Accounting leadership to focus on strategic business initiatives. You are comfortable working across multiple time zones and collaborating with global teams, and you bring strong communication skills to influence cross-functional stakeholders at all levels. If you're passionate about building scalable financial systems in a global technology and commerce environment and are ready to make a real impact, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world.
For more information, visit xsolla.com.
Responsibilities:
NetSuite ERP Administration & Development:
Serve as a primary administrator and technical owner for the NetSuite OneWorld environment, including custom records, workflows, scripts, and forms.
Process Optimization:
Build, document, and continuously improve global financial system configurations, processes, and internal controls to drive efficiency and scalability.
Multi-Entity Management:
Configure metadata, dimensions, security, roles, and permissions across entities. Support multi-entity, multi-currency, and multi-subsidiary operations.
Financial Systems Integration:
Configure and maintain integrations between NetSuite OneWorld and other enterprise applications, including Salesforce, payroll systems, banking platforms, treasury applications, HRIS platforms, CRM systems, data warehouses, REST APIs, and Oracle Cloud services. Develop and monitor automated data pipelines and troubleshoot integration and data synchronization issues.
Reporting & Analytics:
Develop and maintain reporting including Profit & Loss Statements, Balance Sheets, Cash Flow Reporting, Variance Analysis, Departmental Reporting, KPI Dashboards, Executive Scorecards, Global Consolidated Reporting, and Operational Metrics.
Data Governance:
Maintain financial dimensions across reporting environments, ensure consistency and accuracy across the NetSuite ERP platform, and support master data governance initiatives. Improve data quality through validation and reconciliation processes.
Finance Partnership:
Work closely with Finance and Accounting teams to improve financial processes, support monthly close cycles, enhance management reporting, and develop executive dashboards and reporting tools.
Cross-functional Partnership:
Collaborate closely with Finance, Accounting, Tax, and IT teams globally to ensure financial systems are integrated into business operations. Document system designs, business processes, and technical configurations, and provide training and support for business users.
Qualifications & Skills:
Required:
3+ years of hands-on experience administering or implementing NetSuite ERP (OneWorld).
Strong understanding of financial systems and accounting processes.
Experience supporting NetSuite OneWorld environments.
Understanding of multi-entity and multi-currency financial operations.
Strong SQL and data analysis skills.
Experience with enterprise reporting and analytics tools.
Proven ability to work effectively across multiple time zones and collaborate with global teams in a flexible and adaptable manner.
Proven ability to manage multiple priorities and deadlines in a fast-paced, high-growth environment.
Excellent analytical, problem-solving, and communication skills, with the ability to present complex systems issues clearly to non-technical stakeholders.
Nice to Have:
Knowledge of SuiteAnalytics Workbooks and SuiteQL.
Experience with SuiteScript or SuiteFlow for supporting integrations and automation.
Experience integrating NetSuite with Salesforce or other enterprise applications.
Knowledge of IFRS, US GAAP, and global financial reporting requirements.
Experience supporting SaaS or multinational organizations.
NetSuite or Oracle Cloud certifications.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Director of Tax Operations, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
The listed range is specific to Los Angeles and varies based on factors such as location and experience.
Location: Onsite – Remote considered for eligible candidates depending on experience
УдалённоГеография найма не уточнена
УдалённоCanada; Calgary; Winnipeg; Vancouver; Halifax; Edmonton; Ottawa; Toronto; Victoria; Montreal
ОфисLos Angeles, United States; You are comfortable working across multiple time zones and collaborating with global teams, and you bring strong communication skills to influence cross-functional stakeholders at all levels; Proven ability to work effectively across multiple time zones and collaborate with global teams in a flexible and adaptable manner
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