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We are seeking a high-impact relationship builder to own and grow OpenTable's most strategic hotel partnerships worldwide. Act as the primary relationship owner for Tier-1 global hotel partners (e.g., Marriott, Hilton, Four Seasons, IHG), overseeing relationship health, retention, and revenue growth across regions.

We are seeking a highly skilled CRM Software Engineer to support the development, customization, automation, and integration of enterprise CRM platforms, with a primary focus on Zoho CRM and the Zoho One ecosystem. Configure and customize Zoho CRM modules, layouts, forms, fields, profiles, roles, and permissions.

Location: Brussels, Brussels Hoofstedelijk Gewest, Belgium Opportunity Are you a young professional eager to grow your advisory career and work on a variety of high-stakes issues? Brunswick Group is seeking a talented Consultant with 1 to 3 years’ relevant experience to join our Brussels office and help national and international clients navigate complex EU policy, political and stakeholder issues. This is an opportunity to develop in a dynamic, fast-paced advisory environment at the intersection of business, media and politics. As a Junior Consultant, you will deliver timely across policy, politics and media, while building a strong understanding of our clients’ businesses. You will prepare clear, accurate client materials (documents and presentations), support the effective coordination of projects and work closely with colleagues across teams. You will gain exposure to diverse sectors and international projects, and begin developing your own professional network and advisory skills. Our Brussels team combines in-depth knowledge of EU and Member State policymaking with experience across a broad range of sectors, including industrials and infrastructure, new technologies, healthcare, energy and transportation, as well as banking and financial services or consumer industries. About the Role As a Junior Consultant at Brunswick, you will support high-quality public affairs and strategic communications advice for our clients. Your day-to-day responsibilities will include: Keep colleagues informed of project status; develop action plans, engagement trackers, meeting requests and notes. Prepare stakeholder background reports and relevant mapping (political and media). Perform competitive analyses of clients and peer groups; identify and analyse research and media coverage on industry trends. Effectively handle logistics around client meetings and other client events. Identify and assess positioning opportunities for clients. Collaborate with peers and senior colleagues to clarify expectations, manage priorities and deliver work accurately and on time. Build relationships and a professional network outside the firm. What We're Looking For At Brunswick, we seek entrepreneurial individuals dedicated to learning and growth. We value potential, strong work ethic, and excellent written and verbal communication skills. Standout candidates demonstrate: Knowledge, Skills and Abilities 1–3 years’ relevant experience in EU public affairs, communications or policymaking, ideally gained in a consultancy, in-house or in an EU institutional role such as supporting an MEP or Parliamentary group. Strong interest in business, EU politics and public policy, and an understanding of how media, politics and public opinion affect organisations. Curiosity about current EU and global issues, with the ability to research and interpret complex policy and stakeholder developments. Excellent writing skills and the ability to produce clear, well-organised and thoughtful documents and correspondence. Strong organisational skills, attention to detail and the ability to multitask and prioritise in a fast-paced environment. Sound judgement and discretion when handling confidential client matters, alongside strategic, creative problem-solving skills. Why Join Us At Brunswick, you will be part of an ambitious, collaborative, and international team working at the heart of European decision-making. As a central hub for Brunswick's global Public Affairs, Regulatory and Geopolitical practice, our Brussels office advises leading companies and organisations on some of the most complex and consequential challenges facing business and society today. You will help clients navigate an increasingly complex political and regulatory environment. You will gain early exposure to senior clients, policymakers and high-profile issues, working closely with experienced advisors in Brussels and across Brunswick's global network. We believe that great advisors are built through curiosity, collaboration and hands-on experience. From day one, you will be encouraged to contribute ideas, take ownership of your work and develop your skills in a fast-paced, intellectually stimulating environment. You will benefit from structured training, ongoing mentorship and opportunities to learn from colleagues with diverse professional backgrounds and expertise. Our culture combines the ambition and dynamism of an entrepreneurial environment with the support and collegiality of a close-knit team. We invest in our people and are committed to helping you build a rewarding, long-term career at Brunswick. We offer a comprehensive onboarding programme to help you settle into your role, understand our ways of working and build connections with colleagues across the region. Our benefits package includes: Hospitalisation and dental insurance (DKV) Pension insurance and life assurance Employee assistance programme and wellbeing initiatives Commuter benefits 25 days of annual leave Ongoing professional training and career development opportunities Annual discretionary bonus, subject to individual and firm-wide performance Brunswick is committed to transparent and equitable pay practices. Information regarding the salary range and overall compensation package for this role will be made available to candidates during the recruitment process and may be requested at any stage prior to interview. About Brunswick Brunswick is a global advisory firm. We help companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes. Our clients value our ability to anticipate, shape, and respond to the key players and forces in the financial and investment arena, regulatory and geopolitical universe, NGO community, workforce and beyond. They rely on us for deep experience, fresh perspectives and original thinking. So, in Brunswick you will find an exceptional range of experience and talent with a rich mix of backgrounds. From the beginning, we have prioritized attracting, developing, and retaining the best professionals in the industry, united by a culture of inclusivity, excellence, and intellectual curiosity. Founded in 1987 in London, the firm has organically grown to 27 offices in 18 countries across the Americas, Europe, Middle East, Africa, Asia and Australia. We operate as a “one-firm firm” with no individual profit centers. This allows us to assemble fully integrated, bespoke teams for each client, able to draw on the full resources of Brunswick anywhere in the world. Brunswick is an equal opportunity employer.  All qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, pregnancy, genetic information, or any other status protected by applicable law. Please read our Global Privacy Notice to understand how your data is managed.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: S-CPT-0046 AI Search (SO) & Organic Growth Strategist (SEO / AEO / GEO) Independent Contractor – S-CPT-0046 AI Search (SO) & Organic Growth Strategist (SEO / AEO / GEO)/Technical VA/Senior- Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. 20four7VA is seeking an experienced AI Search & Organic Growth Strategist to lead the planning and execution of our organic search strategy across client websites. This role is responsible for connecting SEO strategy with content strategy. Rather than focusing primarily on technical website development, this individual will own keyword research, content planning, on-page optimization, internal linking, and AI Search Optimization (AEO/GEO) while collaborating closely with our content, PPC, and development teams. The ideal candidate understands how modern search is evolving beyond Google rankings into AI-powered search experiences including ChatGPT, Gemini, Perplexity, Copilot, and Google's AI Overviews. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Organic Search Strategy Develop comprehensive SEO strategies for multiple client accounts Perform advanced keyword research and keyword mapping Build content roadmaps and page architecture based on search intent Identify topical authority opportunities through pillar pages and content clusters Perform competitor analysis and identify content opportunities Continuously refine SEO strategies based on performance data AI Search Optimization (AEO & GEO) Optimize content for AI-powered search engines and answer engines Improve visibility within Google AI Overviews, ChatGPT, Gemini, Perplexity, Copilot, and emerging AI search platforms Structure content for semantic understanding using entities, FAQs, and conversational formatting Monitor AI search visibility and citation opportunities Collaborate with the content team to improve AI discoverability On-Page SEO Optimize service pages, landing pages, blogs, and resource content Improve title tags, meta descriptions, heading structure, image optimization, and internal linking Perform EEAT optimization across client websites Identify content gaps and recommend new pages Continuously improve existing content based on ranking opportunities Content Strategy Work directly with writers to build SEO-driven content calendars Create detailed content briefs based on keyword research Ensure content aligns with user intent and search demand Develop internal linking strategies across websites Guide writers on optimization opportunities before publication Link Building & Authority Growth Develop strategic link-building campaigns Create Digital PR opportunities to acquire quality backlinks Monitor brand mentions and coordinate outreach for backlink acquisition Identify partnership and authority-building opportunities Support off-page SEO initiatives that improve domain authority Technical Collaboration Partner with the development team on technical SEO initiatives Participate in technical SEO audits and prioritize recommendations Work alongside developers to improve Core Web Vitals, mobile-first performance, crawlability, and indexing Coordinate Schema markup implementation and structured data improvements Note: This role collaborates with the technical SEO team rather than serving as the primary website developer. Analytics & Reporting Monitor keyword rankings, traffic, engagement, and conversions Analyze organic growth trends and recommend improvements Build dashboards and reports using SEO analytics tools Present actionable recommendations based on performance data Automation & AI Leverage AI tools to improve SEO workflows and productivity Develop prompts and processes that improve research and content planning Identify automation opportunities across SEO operations Ensure all AI-assisted work meets quality standards before publication Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: 3+ years of hands-on SEO experience 1–2+ years of AI Search Optimization (AEO/GEO) experience preferred Strong expertise in keyword research and search intent analysis Extensive on-page SEO experience Experience building content strategies and topical authority Strong understanding of EEAT principles Experience with internal linking strategies Experience creating content briefs for writers Working knowledge of technical SEO concepts including Core Web Vitals, Schema markup, crawlability, indexing, XML sitemaps, redirects, and mobile optimization Experience collaborating with developers on technical implementations Excellent written and verbal communication skills IDEAL CANDIDATE PROFILE Strategic thinker who understands how SEO drives business growth Excellent communicator who enjoys collaborating with content creators Strong analytical mindset with exceptional attention to detail Comfortable managing multiple client campaigns simultaneously Proactive problem solver who continuously improves processes Passionate about emerging AI search technologies APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED SEO Google Search Console Google Analytics 4 Semrush Ahrefs Screaming Frog Google Keyword Planner AI ChatGPT Claude Gemini Perplexity Analytics Looker Studio Google Tag Manager Microsoft Clarity Project Management Microsoft Planner ClickUp Asana Trello Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: TBD EST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Technical VA REQUESTED EXPERIENCE TIER LEVEL: Senior and Advanced Level Contracted Hours per Week: 40 hours/week Daily Working Time: TBD EST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE:  Level A-B REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Northeast What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices.  Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services,  Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. Compensation This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation may be adjusted depending on work location. For New York City based hires: Estimated annual salary of $204,000.00 - $321,000.00 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: London, United Kingdom Workplace: hybrid About The Role: We're on a mission to make simple, secure money transfers accessible to everyone, and getting verification right is core to that. We're looking for a Head of KYC Product to own the product strategy, roadmap, and delivery of our customer verification and onboarding flows across consumer, cards, and white-label, balancing regulatory compliance, financial crime controls, and a fast, low-friction customer experience. You'll lead the KYC and Verification product area as objective owner, working as a key partner to our FinCrime, Compliance, Engineering, Customer Support and Operations teams, and building the first line of defence into the product itself across 5 jurisdictions and 60+ countries. You'll report to the Head of Product Operations & Automation. Location: UK-first, remote working possible. What you'll co-own: Verification journey: Build PRD, own the end-to-end verification (including PEP, sanctions screening) journey, from onboarding and tiered KYC to full identification through enhanced due diligence using the new technology for non-doc verification, including how customers are notified and supported along the way for the best user experience. Implement the KYC/Screening (PEP, sanctions) providers and build the in-house solutions for verification and screening. Deliver the back-office operational services to support the verification flow on the Customer Support stage. OKRs and initiatives: own the KYC objective with its initiatives and key results, from business case and requirements through go/no-go, release and impact review. KPI framework: define and track verification completion time, approval and rejection rates, drop-off by stage, repeat document requests, manual review volumes, KYC-related contacts and CSAT, surfaced in an end-to-end operational dashboard, and cost for verification. AI and automation: lead the AI-powered KYC strategy, including build, buy or hybrid decisions, AI agents for KYC/Screening cases and FAQs, AI-assisted investigator workflows, and a risk-based verification framework. What you'll do Set the strategy: own the product vision and prioritised roadmap for verification across markets, translating regulatory change (UK, EEA, US, UAE, Canada and local licence requirements) into clear, shippable requirements. Manage the KYC stack: own identity verification vendors, tenders and migrations, enable multi-provider support, and keep commercial terms, quality and coverage in balance. Reduce friction: map where customers struggle, rank the top friction points, and ship improvements that reduce drop-off and support contacts without weakening controls. Drive automation: automate verification scenarios end to end, including antifraud and auto-verification scenarios, proactive status communications across app, push, and ticketing, and AI agents that resolve routine cases and escalate only the complex ones. Deliver product and market flows: design and deliver KYC/Screening flows for specific products and market-specific logic. Support white label: embed verification into the operational layer for white-label partners, so new programmes launch with controls and automation built in. Collaborate as a partner: Engineering: define requirements, data needs and system enhancements, and manage delivery and release readiness. Compliance and FinCrime: agree risk appetite, risk-based limits and checks, and support audits, partner due diligence and regulatory reviews. Customer Support and Operations: use case feedback and ticket data to improve flows, macros and automation, and reduce manual workload. Partners and networks: align verification requirements with partner, scheme and licence-holder expectations. Run governance: chair a weekly cross-functional forum across Product, Compliance, FinCrime, Support and Operations to review KYC performance and agree improvements. Lead the team: build and mentor the KYC product team, and document decisions and rationale clearly. Take responsibility: own outcomes, and escalate material risks early. What you'll need Significant product management experience in KYC, identity verification, onboarding or financial crime in fintech, payments or banking, including ownership of a function or team. Strong understanding of KYC, CDD/EDD, AML/TF, sanctions and PEP screening, source of funds and risk-based approaches, and how regulation in the UK, EEA. UAE, Canada, and the US translate into product requirements. Proven record of owning outcomes through OKRs, with clear prioritisation and trade-off thinking (completion rate vs. risk vs. customer friction vs. cost). Experience selecting, integrating and managing identity verification vendors, including RFPs and migrations. Hands-on experience with automation or AI in operational workflows, such as LLM agents, case summarisation or decision support, and the oversight they need. Data fluency: comfortable with SQL and BI dashboards to define metrics, diagnose funnels and measure impact. Experience working with Compliance, FinCrime and Operations teams, and supporting audits or regulatory reviews. Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked, while working as part of a team. Clear communication and documentation, able to explain decisions to technical, non-technical and executive stakeholders. Nice to have Experience with white-label or partner programmes and their operational and compliance requirements. Experience with card issuing and scheme requirements (Visa, Mastercard) related to verification. Familiarity with customer messaging and ticketing tools, and with how support and FinCrime operations run day to day. Experience building or scaling a first line of defence or operations function. What you'll achieve First 3 months Understand our verification flows, providers, risk-based limits and regulatory landscape. Learn our KYC KPIs, tooling and the key friction and case-handling patterns. Build relationships across Compliance, FinCrime, Engineering, Support and Operations. Take ownership of the KYC roadmap and a first set of initiatives, and ship your first improvement. By 6 months Own the end-to-end KYC roadmap with clear OKRs, owners, and a weekly governance rhythm. Launch the KYC operational dashboard and a ranked list of the top customer friction points. Deliver your first automation or AI-assisted workflow that removes recurring manual work. By 12 months Be the owner for verification outcomes, with measurable gains in completion time, drop-off, support contacts, and manual effort. Have a risk-based verification framework and an AI-powered KYC operating model agreed with Compliance and FinCrime. Have a high-performing KYC product team and verification built into the back-office console and white-label programmes. Why Join Paysend? Make a Global Impact: Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally. Own Meaningful Outcomes: We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand. Grow with Us: As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies. Collaborate with Exceptional People: Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers. Move Fast and Make Things Happen: We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results. Be Part of Our Journey: We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.

Location: San Francisco Workplace: OnSite Lavendo partners with startups and high‑growth companies to help them hire top‑tier sales, GTM, and technical talent. This role is with one of our clients; we’ll share full details about the company and interview process as we get to know you and confirm mutual fit. ABOUT THE COMPANY Our client builds agentic AI for community banks and credit unions. One AI brain powers voice agents that resolve inbound calls end to end, virtual assistants across digital banking, and AI co-pilots for bank and credit union staff. The platform is pre-trained for financial services, built for banking compliance, and live in production at 100+ financial institutions, reaching more than 10 million Americans. The company is a profitable, venture-backed startup: $30M Series A, cash-flow positive, 100+ people, and seeing strong inbound demand as financial institutions replace legacy systems with AI-first infrastructure. THE MISSION Democratizing financial wellness for every American - not just the ones who can afford a private banker. THE OPPORTUNITY Our client is adding senior Sales Engineers to serve as the technical co-seller next to its Account Executives. Today the sales team needs more technical depth, and this role closes that gap - shaping how prospects evaluate, buy, and onboard. You'll own the technical win on enterprise deals averaging $300K - $500K+, with multi-threaded 6-9 month sales cycles. You'll work in a small team alongside a hands-on CEO and a CTO/Co-Founder who sets the technical bar, and your judgment will shape both deals and product direction. WHAT YOU'LL DO - Own the entire technical side of enterprise deals, from technical discovery and integration assessment through close - Build and deliver tailored product demos mapped to each prospect's pain points and infrastructure - Partner with AEs as a technical co-seller on competitive analysis, RFPs, and POCs, and act as project manager on the deal - Scope technical delivery and define SOWs - Write RFP and RFI responses, POC summaries, and technical proposals - Spot upsell and cross-sell opportunities based on customers' existing technical infrastructure - Travel about 20% for on-site client meetings, demos, and industry events WHAT YOU BRING - 7+ years in a dedicated pre-sales Sales Engineer or Solutions Engineer role - A track record of owning the technical win on enterprise deals with AEs - discovery, demos, technical scoping, POCs, RFPs, and competitive displacement - Experience carrying or supporting a quota - Strong understanding of AI/NLU architecture and integration patterns - no coding required, but you speak credibly to technical buyers - Hands-on use of AI and productivity tools (prompt engineering) to build demos, RFP responses, and technical narratives - Excellent presentation skills and the ability to turn complex technical concepts into clear business outcomes for non-technical stakeholders - Strong written communication - Startup or high-growth company experience - Bachelor's degree in Computer Science, Engineering, or a related technical field - You live in or near San Francisco and want to work on-site 5 days a week NICE TO HAVE - Background in CCaaS, contact center software, voice AI, conversational AI, or agentic AI - Experience selling into banks, credit unions, or financial services - Familiarity with core banking systems KEY SUCCESS DRIVERS - Self-starter from day one who is comfortable with ambiguity - Proactive and adaptable in a fast-moving startup - A mix of sales instinct, customer experience, demo skill, and engineering or product thinking - Clear communicator who lands the technical story with both technical buyers and non-technical stakeholders WHY JOIN? - Profitable and funded: $30M Series A and cash-flow positive, with real revenue and customers live in production at hundreds of financial institutions - Market tailwind: financial institutions are consolidating around AI-first infrastructure, inbound demand is strong, and a larger funding round is planned in the next 6-9 months - Mission that matters: 10M+ people reached through community banks and credit unions - Strong comp: $150K - $200K base, OTE $210K - $260K, plus competitive equity - Benefits: 100% paid health, dental, and vision; daily meals; Claude Enterprise for every employee; commuter benefits - Brand-new 21st-floor office in downtown San Francisco with floor-to-ceiling views, right above Montgomery BART - Direct founder access in a team where your work shapes deals and the product INTERVIEWING PROCESS - Recruiter Intro Call - your background, goals, and logistics - Technical Interview - scenario-based discussion of enterprise deal cycles - Technical Discussion with Head of Sales Engineering (45 min) - technical deep dive with a live role-play - Final On-Site (1-2 hours) - meet the team and leadership in the SF office We are proud to be an equal opportunity workplace and consider all qualified applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran or military status, gender identity or expression, sexual orientation, or any other characteristic protected by law.

Location: Virginia Workplace: Remote Allara https://www.allarahealth.com is a comprehensive women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by thousands of women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes https://cdn.prod.website-files.com/637f55cdd2e0aa051d497c52/68e6aa0f8fcce5c60e922219_Outcomes%20Impact%20Report%202025%20Web%20Display.pdf. As one of the fastest-growing women’s health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women. The Opportunity We're hiring board-certified Gynecologists who want to focus on what matters most: delivering exceptional care to women who have historically been underserved. Applicants must hold an active IMLC (Interstate Medical Licensure Compact) license or be actively in the process of obtaining one. To learn more about our mission and clinical approach, visit allarahealth.com http://allarahealth.com.   Location: Fully remote within the U.S.   Your Impact - Conduct thorough patient assessments and develop personalized treatment plans via video visits - Collaborate with a multidisciplinary care team to deliver the highest standards of care - Complete required training(s) and uphold Allara's clinical policies, standards, and best practices - Educate patients on preventative care and wellness using evidence-based strategies - Maintain accurate, up-to-date patient records and complete charting in a timely manner - Respond to patient questions and administrative messages and tasks with clarity and care - Dedicate a minimum of 10-20 patient-facing hours per week, depending on hiring needs, including consultations and medical guidance, with prescribing when clinically appropriate   Required Qualifications - Degree: MD or DO from an accredited institution - Board Certification: Active national board certification in Gynecology - Experience: Minimum of 2 years of consecutive clinical experience as a Gynecologist, with a focus on chronic and complex women's health conditions including PCOS, Endometriosis, Hypothyroidism, Hashimoto's, Metabolic Syndrome, Menopause, Fertility, Postpartum, PMDD, and Obesity - IMLC license: Active IMLC license or be actively in the process of obtaining one - Clinical Independence: Proven ability to function as an autonomous provider with strong diagnostic judgment and critical thinking skills - Communication: Exceptional written and verbal communication, with an emphasis on compassion and clarity - Webside Manner: A natural ability to build trust and connection with patients in a virtual setting - Evidence-Based Practice: A genuine commitment to delivering care rooted in current clinical research - Technical Proficiency: Comfortable working across multiple platforms including EMR systems, text expanders, Gmail, Google Calendar, Zoom, and scheduling tools - Telemedicine Experience: Prior telehealth experience is a plus - State License Requirements & Hiring Considerations: An active, unrestricted, and unencumbered professional license in at least one U.S. state is required. IMLC License Requirement & Participating States An active IMLC license - or active pursuit of one - is required for this role. The IMLC speeds up and simplifies the process of obtaining a medical license in additional states, creating an expedited licensure pathway to multi-state licensing. To view a map of all current participating states, licensing costs by state, and the IMLC application, please visit the IMLC website https://imlcc.com.   A note on state licensing: All active and pending licenses held at the time of application are collected and reviewed during our process. Hiring decisions reflect current state-level needs, which evolve over time. Applicants may not move forward immediately if there is no active need in their licensed states. We regularly revisit candidates as needs expand and when experience, licensure, and role requirements align.   What Allara Offers - 1099 Contract: The flexibility and autonomy of an independent contractor arrangement - 1099 Longevity Recognition Bonus - Competitive Compensation: Per-visit rates plus additional pay for charting, administrative tasks, and other patient-related work - Fully Remote: Work from anywhere in the U.S. - Flexible Scheduling: Set hours that fit your life, not the other way around - Malpractice Insurance: Comprehensive coverage provided at no cost to you - Mission-Driven Work: Help transform the standard of care for women living with conditions that have historically been underdiagnosed and undertreated - Collaborative Provider Network: Connect with and learn from a community of skilled, like-minded Allara clinicians - Inclusive Culture: Join a supportive, diverse team that values innovation, equity, and belonging At Allara https://www.allarahealth.com/, we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We’re an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

– проводить CustDev-исследования с действующими, потенциальными и отказными клиентами; – детально изучать целевую аудиторию, мотивы, триггеры, страхи и барьеры, строить Customer Journey Map (CJM);

Location: New York Workplace: Remote Allara https://www.allarahealth.com is a comprehensive women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by thousands of women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes https://cdn.prod.website-files.com/637f55cdd2e0aa051d497c52/68e6aa0f8fcce5c60e922219_Outcomes%20Impact%20Report%202025%20Web%20Display.pdf. As one of the fastest-growing women’s health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women. The Opportunity We're hiring board-certified Gynecologists who want to focus on what matters most: delivering exceptional care to women who have historically been underserved. Applicants must hold an active IMLC (Interstate Medical Licensure Compact) license or be actively in the process of obtaining one. To learn more about our mission and clinical approach, visit allarahealth.com http://allarahealth.com.   Location: Fully remote within the U.S.   Your Impact - Conduct thorough patient assessments and develop personalized treatment plans via video visits - Collaborate with a multidisciplinary care team to deliver the highest standards of care - Complete required training(s) and uphold Allara's clinical policies, standards, and best practices - Educate patients on preventative care and wellness using evidence-based strategies - Maintain accurate, up-to-date patient records and complete charting in a timely manner - Respond to patient questions and administrative messages and tasks with clarity and care - Dedicate a minimum of 10-20 patient-facing hours per week, depending on hiring needs, including consultations and medical guidance, with prescribing when clinically appropriate   Required Qualifications - Degree: MD or DO from an accredited institution - Board Certification: Active national board certification in Gynecology - Experience: Minimum of 2 years of consecutive clinical experience as a Gynecologist, with a focus on chronic and complex women's health conditions including PCOS, Endometriosis, Hypothyroidism, Hashimoto's, Metabolic Syndrome, Menopause, Fertility, Postpartum, PMDD, and Obesity - IMLC license: Active IMLC license or be actively in the process of obtaining one - Clinical Independence: Proven ability to function as an autonomous provider with strong diagnostic judgment and critical thinking skills - Communication: Exceptional written and verbal communication, with an emphasis on compassion and clarity - Webside Manner: A natural ability to build trust and connection with patients in a virtual setting - Evidence-Based Practice: A genuine commitment to delivering care rooted in current clinical research - Technical Proficiency: Comfortable working across multiple platforms including EMR systems, text expanders, Gmail, Google Calendar, Zoom, and scheduling tools - Telemedicine Experience: Prior telehealth experience is a plus - State License Requirements & Hiring Considerations: An active, unrestricted, and unencumbered professional license in at least one U.S. state is required. IMLC License Requirement & Participating States An active IMLC license - or active pursuit of one - is required for this role. The IMLC speeds up and simplifies the process of obtaining a medical license in additional states, creating an expedited licensure pathway to multi-state licensing. To view a map of all current participating states, licensing costs by state, and the IMLC application, please visit the IMLC website https://imlcc.com.   A note on state licensing: All active and pending licenses held at the time of application are collected and reviewed during our process. Hiring decisions reflect current state-level needs, which evolve over time. Applicants may not move forward immediately if there is no active need in their licensed states. We regularly revisit candidates as needs expand and when experience, licensure, and role requirements align.   What Allara Offers - 1099 Contract: The flexibility and autonomy of an independent contractor arrangement - 1099 Longevity Recognition Bonus - Competitive Compensation: Per-visit rates plus additional pay for charting, administrative tasks, and other patient-related work - Fully Remote: Work from anywhere in the U.S. - Flexible Scheduling: Set hours that fit your life, not the other way around - Malpractice Insurance: Comprehensive coverage provided at no cost to you - Mission-Driven Work: Help transform the standard of care for women living with conditions that have historically been underdiagnosed and undertreated - Collaborative Provider Network: Connect with and learn from a community of skilled, like-minded Allara clinicians - Inclusive Culture: Join a supportive, diverse team that values innovation, equity, and belonging At Allara https://www.allarahealth.com/, we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We’re an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

Location: Delaware Workplace: Remote Allara https://www.allarahealth.com is a comprehensive women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by thousands of women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes https://cdn.prod.website-files.com/637f55cdd2e0aa051d497c52/68e6aa0f8fcce5c60e922219_Outcomes%20Impact%20Report%202025%20Web%20Display.pdf. As one of the fastest-growing women’s health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women. The Opportunity We're hiring board-certified Gynecologists who want to focus on what matters most: delivering exceptional care to women who have historically been underserved. Applicants must hold an active IMLC (Interstate Medical Licensure Compact) license or be actively in the process of obtaining one. To learn more about our mission and clinical approach, visit allarahealth.com http://allarahealth.com.   Location: Fully remote within the U.S.   Your Impact - Conduct thorough patient assessments and develop personalized treatment plans via video visits - Collaborate with a multidisciplinary care team to deliver the highest standards of care - Complete required training(s) and uphold Allara's clinical policies, standards, and best practices - Educate patients on preventative care and wellness using evidence-based strategies - Maintain accurate, up-to-date patient records and complete charting in a timely manner - Respond to patient questions and administrative messages and tasks with clarity and care - Dedicate a minimum of 10-20 patient-facing hours per week, depending on hiring needs, including consultations and medical guidance, with prescribing when clinically appropriate   Required Qualifications - Degree: MD or DO from an accredited institution - Board Certification: Active national board certification in Gynecology - Experience: Minimum of 2 years of consecutive clinical experience as a Gynecologist, with a focus on chronic and complex women's health conditions including PCOS, Endometriosis, Hypothyroidism, Hashimoto's, Metabolic Syndrome, Menopause, Fertility, Postpartum, PMDD, and Obesity - IMLC license: Active IMLC license or be actively in the process of obtaining one - Clinical Independence: Proven ability to function as an autonomous provider with strong diagnostic judgment and critical thinking skills - Communication: Exceptional written and verbal communication, with an emphasis on compassion and clarity - Webside Manner: A natural ability to build trust and connection with patients in a virtual setting - Evidence-Based Practice: A genuine commitment to delivering care rooted in current clinical research - Technical Proficiency: Comfortable working across multiple platforms including EMR systems, text expanders, Gmail, Google Calendar, Zoom, and scheduling tools - Telemedicine Experience: Prior telehealth experience is a plus - State License Requirements & Hiring Considerations: An active, unrestricted, and unencumbered professional license in at least one U.S. state is required. IMLC License Requirement & Participating States An active IMLC license - or active pursuit of one - is required for this role. The IMLC speeds up and simplifies the process of obtaining a medical license in additional states, creating an expedited licensure pathway to multi-state licensing. To view a map of all current participating states, licensing costs by state, and the IMLC application, please visit the IMLC website https://imlcc.com.   A note on state licensing: All active and pending licenses held at the time of application are collected and reviewed during our process. Hiring decisions reflect current state-level needs, which evolve over time. Applicants may not move forward immediately if there is no active need in their licensed states. We regularly revisit candidates as needs expand and when experience, licensure, and role requirements align.   What Allara Offers - 1099 Contract: The flexibility and autonomy of an independent contractor arrangement - 1099 Longevity Recognition Bonus - Competitive Compensation: Per-visit rates plus additional pay for charting, administrative tasks, and other patient-related work - Fully Remote: Work from anywhere in the U.S. - Flexible Scheduling: Set hours that fit your life, not the other way around - Malpractice Insurance: Comprehensive coverage provided at no cost to you - Mission-Driven Work: Help transform the standard of care for women living with conditions that have historically been underdiagnosed and undertreated - Collaborative Provider Network: Connect with and learn from a community of skilled, like-minded Allara clinicians - Inclusive Culture: Join a supportive, diverse team that values innovation, equity, and belonging At Allara https://www.allarahealth.com/, we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We’re an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

Location: Remote Workplace: Remote Talkiatry is growing fast, and the systems that bring new clinicians into the practice have to grow with us. Our Clinical Operations team owns the operating model that helps each clinician move from hire to day-one readiness, build a sustainable caseload, and succeed through the early ramp period. As Senior Manager, Clinical Operations - Clinical Growth & Success, you'll lead the day-to-day operations and ongoing redesign of that journey. You'll improve how we predict readiness and performance, identify risk early, coordinate targeted interventions, and build repeatable mechanisms that ensure clinicians are successful. The role connects clinician supply, patient demand, and operational execution. You'll partner across Clinical, Operations, Data, Product, Engineering, Talent Acquisition, and Marketing to remove blockers before they affect a clinician's performance and to recover performance quickly when a clinician falls off track. This is a hands-on role for an analytical operator who knows how to improve workflows with data, AI, automation, and practical tooling. You do not need to be an engineer. You do need to translate operational problems into clear requirements, build and test lightweight solutions, and work with technical partners when deeper product or data capabilities are required. ***This role is available remote for candidates based in other states, or hybrid for candidates based in the New York City metropolitan area***   ABOUT TALKIATRY: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.   Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.   Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. YOU WILL: - Own end-to-end operations. Run the day-to-day workflows. Maintain clear operating rhythms, service levels, ownership, and escalation paths so all stakeholders know what needs to happen and when. - Predict and monitor success metrics. Improve the dashboards, signals, and decision tools that predict program success. Monitor leading indicators, identify risks early, and turn the data into specific actions for cross-functional teams - Activate proactive levers. Address the market conditions that shape success. Use insights about clinician supply and patient demand to inform hiring strategies, targeted marketing, capacity planning, and other actions that remove blockers before they affect success metrics. - Trigger real time interventions. Use Operations and Product levers to improve performance as risks emerge. Build practical playbooks, decision rules, and escalation paths so teams can intervene quickly and consistently without waiting for leadership direction, then feed what works back into the standard process. - Redesign the end-to-end operating model. Move program support from a manual, people-dependent process to a technology-enabled workflow. Apply AI, automation, and better tooling to reduce repetitive work, handoffs, errors, and resource needs while preserving human judgment where it matters. YOU HAVE: - Quantitative and rigorous. You're fluent with metrics, dashboards, and spreadsheets. You can define meaningful leading and lagging indicators, find the drivers behind performance, and turn analysis into clear operating decisions. SQL experience required. - Builder-operator. You bring 4-6+ years of experience in operations, consulting, program management, implementation, or a related field. You're comfortable owning daily execution while building the systems, routines, and tools that make the work more scalable. - Workflow optimizer. You can map an end-to-end process, diagnose where it breaks, and redesign it around clearer decisions, fewer handoffs, and reliable data. You measure whether the new workflow improves outcomes and adjust it when it does not. - Practical automation and AI fluency. You can use AI and no-code or low-code tools to automate work, improve decisions, and prototype solutions without needing to engineer the underlying systems. You can also write clear requirements and partner effectively with Data, Product, and Engineering. - Cross-functional operator. You get work done through teams that do not report to you. You align partners around shared measures, clarify ownership, make tradeoffs visible, and keep execution moving across complex initiatives. - Motivated by the mission. You care about mental health and want your work to create a better experience for clinicians and more dependable access to care for patients. PREFERRED BUT NOT REQUIRED: - Experience in healthcare, behavioral health, or another regulated, high-growth environment - Experience in a fast paced high growth company that has demonstrated scale. WHY TALKIATRY: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Location: IN - Jaipur About the Role: The Configuration Developer is responsible for implementing and maintaining business rules within FireLight®, Hexure’s proprietary SaaS electronic fulfillment platform. This role builds on foundational configuration skills to handle moderately complex business logic, ensuring that financial product applications are completed “In-Good-Order” with accuracy, completeness, and compliance. The role operates across the Software Development Life Cycle (SDLC), from requirements understanding through configuration, testing, and deployment, while also supporting production issues. The Configuration Developer I collaborates closely with internal teams and clients to deliver high-quality solutions, improve user experience, and meet project timelines and KPIs. This role actively leverages AI-enabled tools to improve speed, accuracy, and efficiency in rule creation, testing, and troubleshooting, reducing rework and enhancing productivity. Responsibilities: Configure and maintain business rules within FireLight® to drive accurate and compliant user experiences for financial product applications Implement configuration components including Role Codes, Review Queues, Needs Determination, mapping documents, and admin mappings Ensure applications meet “In-Good-Order” standards across completeness, compliance, and business requirements Participate across the SDLC including requirements understanding, configuration, testing, and deployment support Perform unit and integration testing to validate accuracy and quality of configured business rules Support customer deployments, ensuring timely and accurate implementation of configurations Monitor and resolve issues via ticketing systems (e.g., Jira), ensuring timely turnaround and minimal client disruption Provide Tier 2 production support by troubleshooting configuration-related issues and triaging client tickets Collaborate with cross-functional teams to resolve defects, improve configurations, and enhance platform performance Use AI tools to accelerate rule creation, scenario testing, and issue investigation to improve efficiency and reduce rework Ensure adherence to coding best practices including simplicity, modularity, and reusability Meet utilization, productivity, and quality benchmarks, including low churn and on-time delivery Actively participate in team meetings, providing clear updates on progress, risks, and dependencies Qualifications: 1–3 years of experience in a technical or configuration-focused role Strong proficiency in XML (creation, editing, troubleshooting) and understanding of structured business logic Solid understanding of Software Development Life Cycle (SDLC) in a SaaS environment Familiarity with FireLight® platform components and configuration concepts (or ability to ramp quickly) Working knowledge of tools such as Jira (ticketing), OpenAir (time tracking), Notepad++ (rule development), and Adobe Acrobat Exposure to integrations with third-party platforms (e.g., Salesforce, Redtail, Yellow Pages) is a plus Foundational understanding of financial services domain (insurance, annuities, life insurance processes, compliance requirements) Strong problem-solving skills with attention to detail and accuracy Ability to manage multiple tasks and priorities in a fast-paced environment Effective written and verbal communication skills with the ability to collaborate across teams Self-driven with a learning mindset and willingness to adopt new technologies, including AI-enabled tools Ability to work independently with minimal supervision while contributing effectively as part of a team We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday). Benefits iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO). For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Security Engineer on the Governance, Risk, and Compliance (GRC) team, you’ll help build and scale programs that support commercial audits, federal compliance, security risk management, vendor risk, policy management, and customer trust. You’ll turn complex requirements into practical controls, reliable workflows, and measurable improvements while partnering across Security, Engineering, Legal, Privacy, and other teams. You’ll be expected to identify opportunities where AI can improve GRC workflows and turn useful experiments into practical, reliable solutions. Your work will help 1Password protect the people, businesses, and digital experiences that depend on secure access every day. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: • Bring three or more years of experience in security, compliance, risk, audit, GRC, program management, or a related technical discipline. • Manage moderately complex, cross-functional compliance or security initiatives with a high degree of organization, ownership, and follow-through. • Apply one or more security or compliance frameworks, such as SOC 2, ISO 27001, NIST 800-53, CMMC, FedRAMP, PCI DSS, or similar standards. • Support FedRAMP or comparable federal compliance programs, ideally in a program management, project management, or cross-functional coordination capacity. Familiarity with authorization boundaries, assessment preparation, Plans of Action and Milestones (POA&Ms), continuous monitoring, Third-Party Assessment Organization (3PAO) coordination, or remediation is valuable. • Translate framework requirements into clear control activities, policies, procedures, test cases, evidence requirements, and operational workflows. • Work with GRC platforms such as Drata, Tines, Vanta, ServiceNow, Archer, LogicGate, Secureframe, or comparable tools, and use automation techniques such as APIs, scripts, webhooks, ticketing workflows, and cloud or identity integrations. • Actively use AI in day-to-day work and show a clear trajectory toward building with it, including experimenting with or configuring AI-assisted workflows for GRC, security, risk, or compliance tasks. Understand the need for validation, human judgment, reliable controls, and appropriate review before relying on AI-generated outputs. What you can expect: • Manage GRC initiatives spanning commercial compliance, federal compliance, security risk, vendor risk, policy management, and customer trust. • Support planning, assessment preparation, remediation, and continuous monitoring activities for FedRAMP, CMMC, NIST 800-53, and related programs. • Partner with control owners, Security, Engineering, Legal, Privacy, auditors, assessors, and business stakeholders to gather evidence, track actions, and resolve gaps. • Define and improve how evidence is generated, validated, mapped to requirements, stored, and traced to its source. • Monitor control health, evidence freshness, configuration drift, exceptions, and remediation progress. • Build or configure automated and AI-assisted workflows that reduce manual effort and improve the reliability of compliance and risk processes. • Maintain project plans, action trackers, risk logs, documentation, and status updates while contributing to repeatable team practices and knowledge sharing. USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $155,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Remote Workplace: Remote At Talkiatry, we have established a strong Clinical Operations support model that wraps around our network of clinicians helping them perform at their best, maintain high-quality care, and have a strong experience. In our early stages, this model was a high touch effort. However, as Talkiatry grows and our network of clinicians grows, this model needs to evolve. As Senior Manager, Clinical Operations - Operational Excellence, you will own the operating system that allows our ClinOps leaders and support staff to work more efficiently and make faster, better-informed decisions. Your central focus will be to create capacity across our ClinOps leaders allowing them to scale with the business and focus their time where clinical and leadership judgment adds the most value. In addition, you will manage a team of support staff who address clinician questions and escalations in their day to day practice, and coordinate key operational processes that reduce clinician and ClinOps leadership burden. You will standardize and automate this team’s workflows, build analytics and tools to allow the work to move faster, and make the business impact of these workflows visible. The ultimate goal is to transform this scope by tech enabling, productionalizing, and enabling with AI solutions. This is a high-impact and priority area that will be felt by clinical and operational leaders, and is a top priority for Talkiatry. Every solution you implement will create efficiencies that will reduce overhead while maintaining our clinician experience. ***This role is available remote for candidates based in other states, or hybrid for candidates based in the New York City metropolitan area***   ABOUT TALKIATRY: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.   Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.   Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. YOU WILL: - Design workflows from end to end. Map and own the day-to-day Clinical Operations workflows. Define ownership, decision points, standard operating procedures, escalation paths, and SLAs. - Build the analytics needed to act. Use SQL and business intelligence tools to create reliable reporting on demand, workflow performance, resource allocation, turnaround times, recurring demand, and operational outcomes. Segment the data to show who is requesting support, why volume is changing, where the team should intervene, and broader business outcomes. - Reduce operational overhead with automation. Identify repetitive work that can be simplified or removed. Launch frontline AI agents, automate workflow steps, and improve data access so stakeholders can resolve work faster with fewer manual handoffs and less dedicated staffing. - Expand clinician self-service. Use demand data to identify the questions and requests clinicians can resolve without one-to-one support. Build proactive education into onboarding and recurring forums, and create useful reactive resources such as online guidance, frequently asked questions, and support agents. - Standardize how dyads and coordinators operate. Develop playbooks, toolkits, job aids, and decision rules that help teams respond consistently and efficiently. Route routine work to coordinators or self-service channels when appropriate, preserve clear escalation paths for complex cases, and measure whether the model maintains clinician performance, quality, and satisfaction as each dyad supports more clinicians. YOU HAVE: - Advanced analytical skills. You can write SQL independently and use dashboards, spreadsheets, and business intelligence tools to investigate operational performance. You turn request-level data into clear findings about demand, capacity, service levels, and business impact. - Workflow architect. You can map a process end to end, diagnose where work slows down or requires unnecessary involvement, and redesign it around clear ownership, fewer handoffs, and consistent decision rules. - Automation and AI builder. You have hands-on experience using automation, AI, or no-code and low-code tools to improve frontline operations. You can prototype practical solutions and define requirements for deeper Product, Data, or Engineering investment. - Operating model designer. You know how to divide work across leaders, coordinators, clinicians, and self-service channels. You create standard operating procedures, playbooks, service levels, and escalation paths that remain usable as volume grows. - Builder-operator. You bring 4-6+ years of experience in operations, consulting, program management, analytics, implementation, or a related field. You're comfortable solving today's workflow problems while building the scalable system that should replace them. PREFERRED BUT NOT REQUIRED: - Experience in healthcare, behavioral health, or another regulated, high-growth environment - Experience in a fast paced high growth company that has demonstrated scale. - Hands-on experience with business intelligence platforms, workflow automation tools, or AI agents used in frontline operations WHY TALKIATRY: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Location: Remote Workplace: Remote Talkiatry’s vision is to deliver comprehensive and high-quality mental healthcare that provides patients with access to the care they need. As we continue to grow, Talkiatry is launching new services that wrap around the patient and complement the core psychiatric and therapy care we offer today. That is where you come in. As a Senior Manager, Clinical Operations - New Verticals, you'll build and manage new clinical programs from initial concept through scaled operations. Your portfolio will include pilots with external partners, operations for new lines of business, and support for our Care Management team. You'll define how each program should work, launch it, measure it, decide whether it should scale, and build the operating model for sustainable growth. This is a hands-on role for someone who can bring structure to work that is still taking shape. ***This role is available remote for candidates based in other states, or hybrid for candidates based in the New York City metropolitan area***   ABOUT TALKIATRY: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.   Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.   Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. YOU WILL: - Build new programs from scratch. Take clinical programs from concept to launch, establish the workflows and operating rhythms needed to run them, and use early results to determine what should change before expansion. When a program proves effective, turn the pilot into a repeatable model that can support broader adoption. - Own the operating infrastructure. Design end-to-end workflows with Clinical and Operations, document standard operating procedures and job aids, and define EMR workflows. Create dashboards that make program performance, service levels, volume, and risks visible. Use practical automation and AI to streamline early operations when helpful, especially before dedicated product capabilities are available. - Launch and evaluate partnership pilots. Work with internal teams and external partners to define the pilot scope, patient journey, responsibilities, handoffs, success measures, and launch plan. Monitor patient and operational outcomes, identify what is driving performance, and recommend whether to stop, adjust, or scale each partnership based on its potential to support patient volume and retention. - Design seamless workflows. Build workable operations before dedicated product investment is available. That requires practical judgment, strong analytics, and a willingness to use lightweight tools, automation, and AI where they can reduce manual work. As programs mature, you'll partner with Data, Product, Engineering, Clinical, and Operations to strengthen the underlying systems. - Strengthen Care Management operations. Support the Senior Director in managing and improving the Care Management program. Help define a scalable model for assessing case complexity, routing work, setting service levels, balancing capacity, and measuring the program's impact. YOU HAVE: - Builder-operator mindset. 4-6+ years in consulting, operations, program management, or implementation. You like running the nuts and bolts of a business, you're as comfortable deep in a workflow as you are zoomed out on the system, and you create structure where there isn't any. - Workflow and operating model expertise. You can map a patient and team journey, define ownership and decision points, reduce unnecessary handoffs, and design workflows that remain clear as volume and complexity increase. You can write standard operating procedures and job aids that teams can use in daily work. You explain complex processes simply, support adoption, and update the model as the team learns from real cases. - Analytical program manager. You're fluent with metrics, dashboards, and spreadsheets. You define success measures before launch, monitor leading and lagging indicators, and use the results to decide whether a program needs to stop, change, or scale. - Cross-functional clinical partner. You work effectively with clinical leaders, operations teams, technical partners, and external organizations. You turn different perspectives into clear workflows, decisions, and accountable owners while respecting clinical judgment and operational constraints. PREFERRED BUT NOT REQUIRED: - Moderate SQL experience - Experience in healthcare, behavioral health, or another regulated, high-growth environment - Experience in a fast paced high growth company that has demonstrated scale. WHY TALKIATRY: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Location: Leeds, England, United Kingdom; London, England, United Kingdom; Manchester, England, United Kingdom About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. Primary Focus: As Director, Performance Creative Strategy at Fanatics Betting & Gaming (FBG), you are responsible for defining the strategic priorities, audience opportunities and learning agenda that shape Fanatics Casino performance creative. You’ll uncover the hooks, angles and player insights most likely to resonate, translate them into clear, inspiring briefs for the internal creative team, and track performance to understand what works and why. This role is the strategic link between player insight, creative development and performance results, ensuring the right problems are being solved and that learnings continuously inform future briefs across acquisition, engagement and retention. This position reports directly to the Senior Director, Performance Creative & GTM, and manages one Associate, Performance Creative. Key Responsibilities: Own the Casino performance creative strategy across paid social, app networks, CTV, affiliates and lifecycle, aligned with business priorities, audience insight and brand positioning. Build and evolve the Casino creative variation framework, mapping hooks, angles, reasons to believe, formats and offers to audience and funnel stage. Translate business objectives and player insight into clear, inspiring briefs for the internal creative agency, including scripts, hook variations and iteration briefs on winning concepts. Own the Casino testing agenda, defining what we want to learn, how we measure a win, and which tests run each month. Drive a high-velocity testing program across hooks, openers, formats, offers and creators, continuously improving hit rate and speed to learning. Partner with Media and Analytics to track creative performance, identify winners and fatigue early, and apply learnings to the next round of briefs. Write concise test readouts and maintain a living library of what works for Casino players. Identify and define the performance territories, audience tensions and messaging opportunities to support creative briefs Embed performance requirements into brand and full-funnel campaign briefs from the outset (in collaboration with integrated marketing and media), ensuring channel, audience, format and measurement needs are clear before creative development begins. Partner with the Casino Creative Studio to translate those requirements into effective creative, with the Studio retaining ownership of creative direction and execution. Advise Brand and agency partners on hooks, edits, cutdowns, aspect ratios and platform-native versions, so big campaign moments carry through to always-on performance and lifecycle. Source player insight, competitor ad libraries, creator content and platform trends to identify new angles and white space. Lead performance strategy/creative insight sessions and contribute a strong POV to creative brainstorms, working closely with the Casino Creative Studio. Present performance learnings and recommendations in GTM forums and monthly reviews, turning results into a clear story for senior leadership. Lead, mentor and develop an Associate, building their craft in briefing, analysis and testing. How This Role Connects Across the Team: Partners with the internal producer, who owns production timelines and delivery, to keep briefs, priorities and the content calendar aligned. Partners with the Casino Creative Studio and Integrated Marketing to shape high-quality output, providing direction and feedback while respecting executional ownership. Partners with Brand and Integrated Marketing to embed performance best practice into campaigns, ensuring work is both distinctive and built to perform across the funnel. Partners with Media, Analytics and CRM to define success measures, read results and feed learnings back into strategy. Works with Legal, Compliance and Creative Operations to keep all creative compliant and aligned with Responsible Gaming standards. Partner with the affiliates teams to produce UGC briefs aligned to channel best practice, adapting content that’s optimised for performance (via creative briefs) Skills & Qualifications: 8+ years of experience in creative strategy, performance creative or brand strategy, including 3+ years leading creative strategy for a fast-growing D2C brand, mobile app, gaming or casino business. Portfolio demonstrating hook-led, insight-driven creative and the performance results behind it. Deep knowledge of platform-native creative across Meta, TikTok, YouTube, Snap and app networks, including UGC and creator formats. Proven track record building and running creative testing programs at volume. Strong analytical skills, with the ability to read performance data, size results and translate them into clear recommendations. Excellent storytelling and writing skills, from a 6-second hook to a campaign narrative to an executive readout. Experience influencing brand and integrated campaigns across matrixed teams without direct ownership. Experience managing and developing direct reports. Willingness to travel occasionally for team meetings and Fanatics events. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ #li-JM3 By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

— Manage recruitment end-to-end, from intake meetings to accepted offers. — Source senior talent through market mapping, direct outreach and proactive pipeline building.