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Location: San Francisco, California Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE Sentry's Infrastructure Engineering team focuses on making operating Sentry simple, safe, and seamless for the rest of the engineering organization. The team builds and operates foundational infrastructure, internal control and configuration systems, and the tooling and automation that allow engineers to deploy, manage, and safely operate production services at scale without needing to understand the underlying infrastructure complexity. As the Engineering Manager for Infrastructure Engineering, you'll lead a team of engineers building the foundational infrastructure, internal control systems, and developer-facing tools that enable Sentry's engineering teams to operate production services safely and efficiently at scale. This team focuses on making infrastructure easier to use and manage through automation, self-service tooling, and software abstractions that reduce operational complexity. You'll be responsible for the team's technical direction, execution, reliability, and growth, while partnering with engineering teams across Sentry to identify and solve shared infrastructure challenges. You'll work closely with leaders across Infrastructure, Platform, and Production Engineering to shape how Sentry scales its infrastructure and operational model as the company grows. IN THIS ROLE YOU WILL - Lead a team of engineers building and evolving the shared infrastructure, internal control systems, and developer-facing tools that Sentry's engineering teams rely on. - Drive improvements to infrastructure automation, configuration management, production safety, and developer self-service, making complex infrastructure easier and safer to operate. - Define and execute the team's technical roadmap, working with senior engineers to make sound architectural decisions and prioritize investments in reliability, scalability, and operational efficiency. - Develop engineers at different levels through coaching, mentorship, clear expectations, and opportunities for technical growth and ownership. - Build a healthy, high-performing team culture focused on accountability, continuous improvement, and delivering measurable impact. - Partner with Production Engineering, SRE, Developer Infrastructure, and other engineering teams to identify shared infrastructure challenges, establish standards, and improve developer workflows. - Balance operational needs with longer-term platform investments, reducing manual work and building scalable solutions rather than relying on one-off fixes. - Own the reliability, adoption, and ongoing evolution of the team's platforms and tools, ensuring they deliver meaningful value to the engineers who depend on them. YOU'LL LOVE THIS JOB IF YOU - Enjoy building infrastructure platforms and tools that make operating complex production systems simpler for other engineers. - Like solving infrastructure challenges through software engineering, automation, and self-service abstractions rather than relying on manual operations. - Believe in using proven technologies and choosing reliable, maintainable solutions over unnecessary complexity. - Think about scalability, reliability, and cost efficiency from the beginning, and prefer building solutions that serve many engineering teams rather than one. - Enjoy working across engineering organizations, understanding different teams' needs, and influencing technical decisions and platform adoption. - Take pride in developing engineers, building strong teams, and creating opportunities for people to take on greater technical ownership. - Value clear priorities, measurable outcomes, and delivering infrastructure improvements that make a lasting difference. - Want to work on technically challenging infrastructure problems while helping shape the team's long-term direction. QUALIFICATIONS - 10+ years of software engineering experience, ideally with a focus on infrastructure engineering, platform engineering, distributed systems, or infrastructure automation. - 4+ years of engineering management experience, including leading, developing, and growing teams of software engineers. - Experience leading the architecture, development, or evolution of shared infrastructure platforms, internal developer platforms, or distributed production systems. - Strong software engineering foundation, with experience in backend or systems programming languages such as Python, Go, Rust, or similar. - Hands-on technical experience with cloud infrastructure and familiarity with Kubernetes, Terraform or similar infrastructure-as-code tooling, and infrastructure automation. - Experience building or operating production infrastructure, with an understanding of reliability, scalability, operational risk, and incident management. - Demonstrated ability to define technical direction, evaluate architectural tradeoffs, and lead complex engineering initiatives from planning through delivery. - Experience coaching engineers, developing technical leaders, and building healthy, accountable engineering teams. - Strong technical communication skills and a track record of influencing decisions and aligning priorities across engineering teams and leadership. - Comfortable working across organizational boundaries and partnering with infrastructure, platform, and product engineering teams. The base salary range that Sentry reasonably expects to pay for this position is $220,000 to $400,000 USD, plus an annual performance bonus of up to 15% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: New York Workplace: OnSite LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? About the Role We're building a Healthcare Vertical Solutions team that turns AI-powered automation into measurable revenue cycle outcomes for health systems and payers. We're looking for a Principal Healthcare Deployment Strategist to lead the most strategic customer engagements while helping define how UiPath deploys healthcare solutions across the industry. This is a highly visible individual contributor role for someone who combines deep healthcare operations expertise, exceptional customer leadership, and the ability to shape product direction through real-world implementation experience. You'll embed with executive customer teams, lead enterprise deployments of AI-powered Revenue Cycle solutions, identify repeatable implementation patterns, and influence the evolution of our Healthcare platform. Every deployment should leave both the customer and the product better than before. This is a hybrid role at the intersection of product strategy, customer success, solution architecture, and healthcare transformation. You'll partner closely with Healthcare Solutions Product Managers, Engineering, and executive leadership while serving as one of the faces of UiPath within the provider and payer ecosystem. What You'll Do Strategic Customer Leadership - Serve as the executive deployment lead for UiPath's largest healthcare customers. - Build trusted relationships with CIOs, CFOs, Chief Digital Officers, CMIOs, Revenue Cycle executives, and operational leadership. - Help customers define long-term automation strategies—not simply implement individual workflows. - Translate complex organizational challenges into scalable AI-powered healthcare solutions. Lead Complex Enterprise Deployments - Own end-to-end deployment strategy for enterprise healthcare implementations. - Lead discovery across clinical, operational, financial, and technology stakeholders. - Design implementation roadmaps spanning multiple hospitals, service lines, or payer organizations. - Resolve ambiguous business problems by balancing customer needs, technical constraints, and product capabilities. Create Repeatable Solutions - Identify patterns across deployments and transform them into reusable implementation methodologies. - Build deployment playbooks, best practices, templates, and reference architectures. - Standardize successful customer implementations to accelerate future deployments. - Drive consistency across the Healthcare Vertical Solutions organization. Shape the Product - Act as the primary voice of the customer within Product and Engineering. - Influence product roadmap decisions using evidence gathered from enterprise deployments. - Validate new product concepts with customers before broad release. - Help prioritize investments based on market demand and deployment experience. Drive Industry Thought Leadership - Develop perspectives on the future of AI-powered Revenue Cycle automation. - Represent UiPath at customer executive briefings, conferences, advisory boards, and industry events. - Mentor other Deployment Strategists through coaching and technical leadership. - Help establish UiPath as the market leader in Healthcare AI automation. What You'll Bring Required Qualifications - 10+ years of experience in Healthcare Revenue Cycle Management, healthcare technology, consulting, or enterprise software. - Deep expertise across Revenue Cycle processes including: - Denials Management - Prior Authorization - Claims Submission - Revenue Integrity - Referral Management - Charge Capture - Appeals - Payer Operations - Extensive experience leading enterprise software implementations inside health systems or payer organizations. - Demonstrated success owning highly complex customer engagements from discovery through scaled deployment. - Executive presence with the ability to advise senior healthcare leaders on operational transformation. - Strong understanding of healthcare interoperability standards including HL7, FHIR, HIPAA, and CMS regulations. - Experience balancing customer outcomes with product strategy and long-term platform scalability. - Exceptional communication, facilitation, and organizational leadership skills. Preferred Qualifications - Experience implementing AI-powered healthcare solutions. - Experience with enterprise automation platforms (UiPath, Microsoft Power Platform, ServiceNow, Salesforce, etc.). - Experience partnering directly with Product Management and Engineering organizations. - Consulting experience leading healthcare transformation initiatives. - Experience developing repeatable deployment methodologies across multiple enterprise customers. What Makes Someone Successful The ideal candidate is more than an implementation leader—they are a strategic builder who continuously improves both the customer experience and the product itself. Successful Principal Deployment Strategists: - See patterns where others see one-off customer requests. - Build scalable solutions instead of custom fixes. - Influence executives through credibility rather than authority. - Thrive in ambiguity and move quickly from idea to implementation. - Balance strategic thinking with hands-on execution. - Raise the bar for the entire deployment organization through mentorship, frameworks, and thought leadership. #LI-MH1 Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.

Location: New York, United States; Washington DC Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Team OKX’s Global Legal team provides strategic legal, regulatory, and policy guidance to OKX and its affiliated entities across jurisdictions and business lines. The team partners closely with stakeholders across Compliance, Product, Communications, Operations, and the broader business to support responsible growth in a rapidly evolving global regulatory environment. We are a collaborative, high-performing, and fast-paced team that values practical judgment, intellectual curiosity, and clear communication. Our global team of more than 60 lawyers works across multiple regions, with the Chief Legal Officer based in the United States. About the Role We are seeking a Government Relations & Public Policy Manager to support OKX’s engagement with U.S. policymakers, regulators, industry stakeholders, and external advocacy partners. This is a high-visibility, execution-oriented role at the intersection of policy, regulation, licensing, and business strategy. Reporting to a senior member of the Legal Department and working closely with external advisors including lobbying, policy, and legal partners, you will help advance OKX’s U.S. policy and regulatory priorities across federal and, where relevant, state-level issues affecting crypto and digital assets. You will translate regulatory developments into practical insights, coordinate external engagement, and work cross-functionally to ensure policy considerations are reflected in business decisions. This role is well suited to a thoughtful, highly organized policy professional who is ready to build depth in digital-assets regulation and take increasing ownership of key workstreams. What You’ll Be Doing Support the development and execution of OKX’s U.S. government relations and public-policy strategy. Monitor and analyze federal and state legislative, regulatory, and political developments relevant to crypto, financial services, market structure, consumer protection, AML, sanctions, and technology. Distill complex policy and regulatory developments into clear, actionable briefings for Legal, Compliance, Product, Communications, and business teams. Assist in creating materials for licensing, regulatory, and government meetings, including briefing books, presentations, talking points, background research, stakeholder profiles, and follow-up summaries. Help prepare regulatory submissions, consultation responses, policy memos, comment letters, and other external-facing materials. Partner closely with external lobbying firms to coordinate advocacy priorities, meeting preparation, intelligence gathering, and follow-up across federal and state policy workstreams. Help plan and execute Hill Days, including stakeholder outreach, meeting scheduling, briefing materials, participant preparation, and post-meeting tracking. Manage day-to-day engagement with relevant trade associations, coalitions, and industry working groups; identify opportunities to advance OKX’s policy priorities. Represent or support OKX at policy conferences, regulatory roundtables, industry events, and other external forums. Support the company’s PAC advisory activities, including policy research, stakeholder mapping, meeting preparation, and administration in partnership with the Global CLO, Legal team, and external advisors. Build and maintain productive working relationships with policymakers, regulators, congressional staff, industry groups, and other external stakeholders. Support meetings involving senior company leaders and external stakeholders, including preparation, attendance where appropriate, follow-up, and tracking of commitments. Maintain organized records of external engagements, policy developments, advocacy priorities, and key commitments. What We Look For In You 6+ years of relevant experience in government relations, public policy, regulatory affairs, law, financial services, or a related field. Familiarity with U.S. financial-services regulation and the policy issues shaping crypto and digital assets. Experience working with government, a regulator, Congress, a trade association, policy consultancy, law firm, lobbying firm, or a regulated financial-services or technology company. Strong research, analytical, writing, and presentation skills; able to make complex issues accessible to non-specialist audiences. Experience producing polished meeting materials, stakeholder briefings, policy memos, and presentations under tight deadlines. Excellent project-management skills, with the ability to manage multiple priorities and maintain close attention to detail. Sound judgment, discretion, and a collaborative approach to working across functions. Comfort operating in a fast-moving environment where policy and business priorities can evolve quickly. A genuine interest in the future of digital assets, financial innovation, and responsible regulation. Nice to Haves Experience with congressional offices, federal financial regulators, state financial-services policy, or licensing processes. Existing working relationships with relevant U.S. policy, regulatory, or industry stakeholders. Experience drafting comment letters, consultation responses, or other policy advocacy materials. Experience coordinating Hill Days, policy events, trade-association participation, or external lobbying partners. Knowledge of crypto market structure, stablecoins, payments, custody, or AML/sanctions policy. Why Join Us? Help shape the policy and regulatory environment for digital assets in the United States. Work closely with the Global CLO, senior leaders, external advisors, and experienced policy, legal, compliance, and business partners. Build meaningful exposure to licensing, regulatory, and government-affairs work at a global digital-assets company. Competitive compensation, including equity/token participation, and a flexible global working environment Perks & Benefits Competitive total compensation package L&D programs for employees' growth and development Various team building programs and company events More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position in New York is $171,733 to $257,599 The salary range for this position in Washington D.C. is $137,386 to $206,080 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role The Data Center Technician Manager is a first-line people manager responsible for the day-to-day operational performance and development of DC Technician and DC Facilities Engineering staff at the site. This is the first formal people-management role in the Nebius data center technical career path. It serves as the primary operational and people-management layer between these teams and the Data Center IT Manager. The role owns performance, development, scheduling, and accountability across the DC Technician and DC Facilities Engineering disciplines. When the Data Center IT Manager is unavailable, this manager acts as the primary on-site operational authority, makes shift-level decisions across both managed disciplines, and coordinates incidents involving other site teams. The successful candidate brings deep technical credibility in data center technician operations and/or facilities engineering, along with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and represent the managed teams in site-level operational discussions. The Senior DC Diagnostic & RMA Specialist, Field Network Engineer, and Senior DC Support Engineer report directly to the Data Center IT Manager. You will work on-site at our Missouri data center location. Core responsibilities Own the daily operational performance of DC Technician and DC Facilities Engineering staff. Assign shift coverage, set priorities, balance workloads, and ensure open work is tracked, delegated, and completed to Nebius standards. Conduct regular one-on-one meetings with direct reports. Deliver structured performance feedback, set individual development goals aligned with the career framework, track progression, and manage performance concerns in partnership with HR and the Data Center IT Manager. Own shift handoff quality across both disciplines. Ensure incoming shifts have full visibility into open incidents, active vendor work, abnormal system conditions, deferred tasks, and escalated items before taking operational ownership. Serve as the on-site operational escalation authority during active incidents. Direct the response across managed teams, coordinate with the Lead DC Technician, Senior DC Facilities Engineer, and technical specialists reporting to the Data Center IT Manager, and escalate incidents that exceed site-level decision-making authority. Manage vendor and contractor activity on the data center floor and in engineering zones. Verify qualifications, enforce safe working practices, review and approve Methods of Procedure (MOPs) within assigned authority, oversee execution quality, and ensure work meets Nebius standards. Drive technical training and development for managed staff. Partner with the Lead DC Technician and Senior DC Facilities Engineer to identify skill gaps, arrange training, validate completion, and support progression within the Nebius career framework. Lead hiring activities for DC Technician and DC Facilities Engineering roles. Conduct structured, competency-based interviews, provide hiring recommendations, and partner with recruiting and HR on offers, onboarding, and early-tenure support. Maintain a safe, inclusive, and high-performance team culture. Address conduct, attendance, and well-being concerns promptly and in accordance with Nebius policies, safe working requirements, and applicable employment obligations. Make recommendations regarding hiring, promotions, disciplinary action, advancement, scheduling, and termination. Make routine decisions regarding workflow, staffing, escalation, and corrective actions within assigned management authority. Provide ongoing coaching, training, and performance feedback. Technical work may be performed when needed, but the position’s primary responsibility is managing the assigned team and data center operations. Expected capabilities Proven first-line management ability, including leading, developing, and holding technical teams accountable across shift-based operations in a mission-critical environment. Deep technical credibility in data center technician operations and/or facilities engineering, with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and evaluate readiness across both functions. Strong operational judgment, including assigning and reprioritizing work, managing incidents across disciplines, and making sound shift-level decisions without requiring approval for routine matters. Demonstrated performance-management capability, including delivering structured feedback, managing development plans, addressing underperformance, and supporting career progression and promotions in partnership with HR. Clear, structured communication with technicians, facilities engineers, the Data Center IT Manager, global engineering teams, vendors, and senior leadership. Proficiency in operational reporting and tracking metrics, with the ability to identify performance trends, surface risks, and recommend improvements to shift execution and team capability. Working knowledge of safe working practices, change control, emergency operating procedures, and vendor management, with the ability to learn and apply Nebius-specific requirements. Core physical requirements The role requires the ability to perform the following activities, with reasonable accommodation where applicable: Stand and remain on your feet for extended periods, typically four or more consecutive hours during active shift operations. Safely lift, carry, and position equipment weighing up to 50 pounds independently, using appropriate team-lift protocols or mechanical aids for heavier loads. Work at heights, including ascending and descending ladders and using approved elevated work platforms. Work in confined spaces, including under raised floors, within rack enclosures, and along cable management pathways. Work in environments with variable temperatures, including cold aisle containment zones and areas with active cooling infrastructure. Handle small components, precision cabling, and connector installations. Read equipment labels, interface indicators, and detailed wiring diagrams in variable lighting conditions. Safely push or pull wheeled equipment weighing up to 500 pounds on level surfaces, using appropriate equipment-handling procedures. On-call requirement This role carries on-call responsibility as the primary management escalation point for after-hours incidents, team welfare concerns, vendor emergencies, and site-level operational events requiring management authority across both managed disciplines. Key employee benefits in the US: Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) plan: Up to 4% company match with immediate vesting. Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Remote work reimbursement: Up to $85/month for mobile and internet. Disability & life insurance : Company-paid short-term, long-term and life insurance coverage. Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $125,000 — $145,000 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: New York, NY Workplace: Hybrid ABOUT THE COMPANY Rain makes the next generation of payments possible across the globe. We’re a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you’re curious, bold, and excited to help shape a borderless financial future, we’d love to talk. OUR ETHOS We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. THE ROLE We're hiring a Product Compliance Manager to make sure every product Rain ships is compliant by design. You'll sit between Product, Engineering, Legal and Compliance, turning regulations and card network rules into clear product requirements before code is written, not after launch. Rain moves fast: partners go live in weeks, and new products like embedded wallets, credit and prepaid programs, and agent-issued virtual cards keep coming. You'll own the compliance review that lets that speed hold up with regulators, the networks, our bank partners and auditors. WHAT YOU'LL DO - Own product compliance reviews. Assess new products, features and partner programs end to end, from PRD to launch, and sign off on the compliance requirements each one needs. - Translate rules into requirements. Turn regulations and network rules into concrete specs, controls and acceptance criteria that Product and Engineering can build against. - Keep card programs network-compliant. Own adherence to Visa and Mastercard operating rules as a Principal Member, including program approvals, network registrations and periodic attestations. - Cover consumer protection. Apply Reg E, Reg Z, TILA, UDAAP, ECOA and state requirements to cardholder agreements, disclosures, fees, rewards and dispute flows. - Review partner programs. Assess partner use cases, marketing materials, cardholder terms and onboarding flows before launch, and monitor them after. - Partner with Financial Crimes. Make sure KYC/KYB, sanctions screening and transaction monitoring requirements are built into products such as wallets, payouts, onramps and offramps. - Track the landscape. Follow stablecoin, payments and money transmission developments in the US and abroad, including federal stablecoin rules and MiCA, and flag what changes our roadmap. - Build the program. Maintain product compliance policies, the review process, a product risk inventory and the evidence trail that bank partners, networks, regulators and auditors ask for. WHAT WE'RE LOOKING FOR - 5+ years in product compliance, regulatory compliance or a similar role at a fintech, card issuer, program manager, sponsor bank or payments company. - Hands-on knowledge of card issuing: Visa and/or Mastercard operating rules, prepaid and credit programs, and the issuer–processor–program manager model. - Working knowledge of US consumer financial regulation, including Reg E, Reg Z, UDAAP and state money transmission rules. - A track record of reviewing products before launch and writing requirements that engineers actually build from. - Sound judgment on risk: you know when to say "yes, if" and when to say no, and you can explain both. - Clear writing for very different readers, from an engineer's ticket to a bank partner's due diligence questionnaire. NICE TO HAVE, BUT NOT MANDATORY - Experience with stablecoins, digital assets or crypto-linked card programs. - Exposure to international regimes such as MiCA, UK FCA rules or APAC payments licensing. - Background at a Principal Member issuer or sponsor bank, including network audits or bank partner exams. - Familiarity with BSA/AML, OFAC and FinCEN requirements. - A JD or a certification such as CAMS or CRCM. - Comfort reading API docs and working inside tools like Linear, Jira or Notion. THINGS THAT ENABLE A FULFILLING, HEALTHY, AND HAPPY EXPERIENCE AT RAIN: - Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off. - Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you’d like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment. - Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. - Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. - Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success. - Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing. - Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! - Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.

Location: United States (Remote) Workplace: Remote Role Summary Temporal is a paradigm shift in modern application development, and one of the fastest developer movements in recent memory. Following our $550M Series E at a $12.55B valuation, we’re continuing to power the future of durable applications, and we have quickly become the orchestrator of choice for production agentic workloads. As a Regional SI Partnerships lead, you’ll own and grow a focused portfolio of regional SIs and boutique partners. You’ll activate existing partners, selectively recruit new ones, and build repeatable partnerships that source new Temporal Cloud customers and expand Temporal into new workloads within existing accounts. This is a builder role for someone who combines SI partnership experience with strong enterprise sales instincts. You’ll work with partner leaders, practitioners, and account teams to turn technical influence and customer relationships into measurable pipeline, successful delivery, and increased consumption. Partnerships is a key differentiator and core priority for Temporal, and this role offers the unique opportunity to build and own a key bet for the company, working closely with leadership and cross-functional teams to drive the success of our ecosystem. WHAT YOU’LL DO - Own and grow a focused portfolio of regional SIs and boutique partners, with joint plans that define target accounts, priority use cases, enablement needs, pipeline goals, and clear measures of success - Increase partner-sourced and partner-influenced pipeline by mapping partner relationships to Temporal’s strategic accounts, shaping joint opportunities, and driving co-sell execution from account planning through close - Enable and activate partner practitioners so they can identify, position, build, and deliver Temporal solutions with confidence - Develop repeatable GTM and solution plays around the industries, use cases, and technical capabilities where each partner has meaningful customer influence - Identify, recruit, and onboard new partners based on their ability to create strategic revenue, complement the existing ecosystem, and deliver strong customer outcomes - Establish a consistent operating cadence across pipeline inspection, joint account planning, enablement, opportunity execution, project delivery, and business reviews - Serve as the internal voice of your partners and work across Sales, Technical Services, Product, Marketing, and Customer Success to remove barriers and keep opportunities and customer projects moving WHAT YOU’LL BRING - 7+ years in partnerships, alliances, partner GTM, sales, and/or business development, including direct ownership of system integrator relationships - A track record of building repeatable partnerships that source revenue, with clear examples of partner-sourced pipeline, closed business, and expansion into new customer workloads - Experience managing the full partner lifecycle, including recruitment, onboarding, enablement, activation, joint selling, and ongoing performance management - Strong enterprise-selling instincts: you can identify opportunity, shape deals, mobilize account teams, inspect pipeline, and work with sales leadership to move complex opportunities forward - Ability to build trust with partner executives, sellers, technical practitioners, and delivery teams across both specialist boutiques and scaled regional firms - A self-directed, highly accountable working style, strong attention to detail, and the judgment to focus on the partners and activities most likely to produce revenue and customer outcomes - Based in an Americas time zone, with the ability to travel for partner, customer, and team meetings Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Location: Remote: United States Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE Render's mission is simple: eliminate the tedious work of building software by providing a cloud platform that just works. We're evolving from the go-to platform for solo developers into the backbone for fast-scaling teams. Our brand has to evolve with us. Developers already love Render for how it feels to use; now the brand needs to carry that same clarity and confidence everywhere else: on our site, in our campaigns, on a conference floor, and in every launch we put into the world. As Brand Designer, you'll be a core maker on the brand team. You'll take briefs and turn them into sharp, finished work across campaigns, launches, events, and everyday brand moments. You'll contribute ideas in concept development, own projects from first sketch to final files, and help keep the brand system consistent as it grows. You'll work closely with senior brand designers and creative leads, with plenty of room to take on bigger projects as you grow. What makes this work hard and interesting: developers are a famously skeptical audience. They can spot marketing gloss from a mile away, and they reward brands that are honest, specific, and a little bit delightful. Great brand work here has to earn attention from people who don't want to be sold to. That takes real craft and a good sense of what engineers find genuine. You'll join a design team that takes its craft seriously, with weekly critiques and deep collaboration with marketing, product, and engineering. You'll thrive here if you love making things, care deeply about the details, and want to grow your craft alongside people who will push you. WHAT YOU'LL DO - Create high-craft graphic design across the brand. Design key visuals, web and social assets, ads, presentations, print, and merch. Typography, layout, color, and composition are your everyday tools, and you'll bring care to every piece, no matter how small. - Contribute to concept development. Join brainstorms and creative explorations with a steady stream of ideas. You'll sketch directions, build out options, and help the team find the concept that best fits the brief, then refine it until it's ready to ship. - Design and extend campaigns. Working from a creative platform set with senior designers and marketing, you'll design campaign assets and adapt them across channels and formats. You'll keep the idea consistent from a homepage takeover to a social carousel to an email header. - Bring the brand to events. Design materials for conferences, meetups, and Render-hosted gatherings, including booth graphics, signage, print collateral, and swag. You'll manage production details with vendors so the work looks as good in person as it did on screen. - Own projects end to end. Take projects from brief to delivery with growing independence: clarify the ask, plan your time, share work early, take feedback well, and hand off clean, production-ready files. - Use and help evolve the brand system. Work fluently within our visual identity and guidelines, spot gaps, and contribute new templates, components, and assets that make on-brand work easier for everyone. - Grow your craft through critique. Present your work in weekly critiques, give thoughtful feedback to peers, and learn from senior designers as you take on larger and more ambiguous projects. - Collaborate across the company. Partner with marketing, product, and engineering on day-to-day requests and launches. You'll communicate clearly about timelines and tradeoffs and keep stakeholders in the loop. WHAT WE'RE LOOKING FOR - 4+ years of brand or graphic design experience, in-house, at an agency, or a mix of both. We care more about the quality of your work than your title. - Strong graphic design fundamentals. You have a sharp eye for typography, layout, color, and hierarchy, and your portfolio shows polished work that holds up across sizes and formats. - Experience contributing to concepts. You can show how you've helped shape an idea, not just execute one: the sketches, the explorations, and how your thinking moved the work forward. - Campaign and launch work. You've designed assets for campaigns or product launches across digital, social, and print, and you know how to keep an idea consistent across many formats. - Some event or physical design experience. You've designed for print production, signage, booths, or merch, and you understand what it takes to get files ready for the real world. - Comfort working within a brand system. You can work fluently inside an established identity and know when to stretch it thoughtfully. - Curiosity about developers. You don't need a technical background, but you're interested in how developers think and what kind of brand they trust. - Ownership and reliability. You manage your own projects, hit deadlines, and know when to ask for direction. You take feedback well and use it to make the work better. - Clear, collaborative communication. You can present your work, explain your choices, and work smoothly with marketing, product, and engineering partners. NICE-TO-HAVES - Animation and motion design. You can add motion to brand work, such as animated social posts, logo stings, or simple launch videos. Experience with After Effects, Cavalry, Rive, or Lottie is a plus. - Interactive design and experiences. You've designed interactive web moments, microsites, or playful experiments that invite people to engage. - Comfort near code. Some familiarity with HTML, CSS, or prototyping tools that help you test interactive ideas. - Experience at a developer tools or technical company. - Illustration or 3D skills that expand what the brand can do in-house. - Curiosity about AI-assisted design and how new tools can speed up exploration. - Side projects that show your craft and point of view. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: Remote: United States Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE Render's mission is simple: eliminate the tedious work of building software by providing a cloud platform that just works. We're evolving from the go-to platform for solo developers into the backbone for fast-scaling teams. Our brand has to evolve with us. Developers already love Render for how it feels to use; now the brand needs to carry that same clarity and confidence everywhere else: on our site, in our campaigns, on a conference floor, and in every launch we put into the world. As Staff Brand Designer, you'll set the creative direction for how Render looks, sounds, and shows up. You'll take ideas from a blank page to a shipped campaign, build the visual system that holds it all together, and raise the craft bar for everyone who touches the brand. This is a senior IC role with real scope: you'll own work end to end, shape brand strategy alongside marketing leadership, and lead by example through the quality of what you make. What makes this work hard and interesting: developers are a famously skeptical audience. They can spot marketing gloss from a mile away, and they reward brands that are honest, specific, and a little bit delightful. Great brand work here has to earn attention from people who don't want to be sold to. That means ideas with real substance, design with genuine craft, and a voice that respects how engineers think. You'll join a design team that takes its craft seriously, with weekly critiques and deep collaboration with marketing, product, and engineering. You'll thrive here if you love building ideas from scratch, can move between big concepts and pixel-level detail in the same day, and want your work to define how a generation of developers sees Render. WHAT YOU'LL DO - Set the creative direction for Render's brand. Define and evolve how Render looks and feels across every touchpoint: website, launches, social, ads, swag, events, and beyond. You'll hold the vision and make sure every expression of the brand feels like it came from the same confident, thoughtful place. - Lead concept development from blank page to big idea. You'll generate, pressure-test, and sell creative concepts that are smart, specific, and unmistakably Render. You know how to explore widely, narrow fast, and articulate why an idea works, not just how it looks. - Own campaigns end to end. From brand moments to product launches to integrated campaigns, you'll shape the creative platform, design the key visuals, and extend them across channels and formats. You'll partner with marketing on goals and messaging, then bring the idea to life with craft and consistency. - Bring the brand to life in physical space. Design event experiences for conferences, meetups, booths, and Render-hosted gatherings, from environmental graphics and signage to merch and print. You'll make Render the booth developers go out of their way to visit. - Push graphic design craft to its highest level. Typography, layout, color, illustration, iconography, and art direction are your core tools. You'll produce work that other designers study, and you'll sweat the details that make it feel inevitable. - Build and steward the brand system. Evolve our visual identity, guidelines, templates, and asset libraries so that the brand scales with the company. You'll make it easy for others to do great on-brand work without you in the room. - Art direct and collaborate with outside partners. When the work calls for it, you'll brief and direct illustrators, photographers, motion studios, and agencies, keeping the output sharp and true to the brand. - Raise the bar across the team. As a Staff designer, you'll lead through your work and your feedback. You'll mentor other designers, contribute a strong point of view in weekly critiques, and help define what great brand work means at Render. - Partner across the company. Brand lives at the intersection of marketing, product, engineering, and leadership. You'll communicate clearly, align stakeholders around creative direction, and make the case for bold, considered work inside business conversations. WHAT WE'RE LOOKING FOR - 10+ years of brand and graphic design experience, including time leading creative direction for a brand, campaign, or major launch. We care more about the impact and quality of your work than your title, but you've operated at a senior level and set the direction others follow. - World-class graphic design craft. You have a deep command of typography, layout, color, and composition, and an eye for detail that borders on obsessive. Your portfolio shows work that other designers admire and that holds up at every scale, from a social tile to a 20-foot banner. - A track record of concept development. You can show the thinking behind the work: how you got from a brief to an idea, the directions you explored, and why the final concept was the right one. You're as strong with ideas as you are with execution. - Campaign experience across channels. You've led integrated campaigns from creative platform to final assets, across digital, social, out-of-home, print, and video. You know how to build an idea that flexes across formats without losing its spine. - Event and physical brand experience. You've designed for real-world spaces, such as conference booths, environmental graphics, signage, print, or merch, and you understand how brand translates when people can walk around it. - Brand systems thinking. You've built or evolved a visual identity and know how to create guidelines, templates, and tools that let a brand scale without getting diluted. - A genuine interest in developer culture. You don't need to write code, but you're curious about how developers think, what they respect, and what makes them roll their eyes. Experience designing for a technical audience is a strong plus. - Strong creative judgment and the ability to prioritize. You know when to go big and when to ship something simple and sharp. You can balance a long-term brand vision with the realities of a fast-moving company. - Clear, persuasive communication. You can present and defend creative work to leadership, give and receive candid feedback, and collaborate generously with marketing, product, and engineering partners. NICE-TO-HAVES - Animation and motion design. You can bring a brand to life in motion, whether that's animated logos, launch videos, social motion, or kinetic type. Experience with tools like After Effects, Cavalry, Rive, or Lottie is a plus. - Interactive design and experiences. You've designed interactive web moments, launch microsites, playful experiments, or installations that invite people to engage rather than just look. - Comfort near code. Familiarity with HTML, CSS, WebGL, creative coding, or prototyping tools that help you build and test interactive ideas yourself. - Experience at a developer tools, infrastructure, or technical company. You've seen what resonates with engineers and what falls flat. - Illustration or 3D skills that expand what the brand can do in-house. - Curiosity about AI-assisted design and how new tools can speed up exploration without lowering the bar. - Writing, talks, or side projects that show your craft and point of view. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp's Enterprise Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business. That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of Ramp's highest-potential enterprise customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its most important customers. WHAT YOU'LL DO - Own the post-implementation experience for a book of enterprise customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness - Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work - Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context - Build multi-threaded relationships across every account and partner with Account Management on executive relationships, so the account stays steady through change like a new Controller or CFO - Partner with Account Management on QBRs and executive business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics - Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly - Run your book on data: monitor usage, CP, and risk signals, get ahead of challenges and escalations, and see them through to resolution well before renewal is on the calendar - Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match - Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves - Help build the motion from the ground up: executive sponsor programs, champion groups, churn reviews, and the playbooks every future Lifecycle CSM will run MUST-HAVES - Long-term account ownership — You've owned a book of customers past launch and through renewal, and you have measurable retention, adoption, or satisfaction results to show for it. Finance or fintech context is a plus but not required. - Customer experience mindset — You measure success by how customers feel about working with you, not only by milestones hit. You get ahead of problems before customers raise them and own escalations through resolution. - Executive relationship building — You build multi-threaded relationships across finance, operations, and the C-suite. When your champion leaves, the account doesn't leave with them. - Financial impact communication — You can walk a CFO through the value Ramp has delivered, connect adoption to P&L outcomes, and help make the case for continued investment in financial terms, not product terms. A finance background is not required — fluency is. - AI fluency as a daily habit — You already use AI tools habitually in your work. You use them to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks. This is how you work, not something you're exploring. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment. - Data-driven book management — You prioritize your time based on usage, revenue, and risk signals, not on who emailed last. You can spot an at-risk account months before renewal and know what to do about it. - Technical and systems acumen — You're comfortable around major ERP platforms (NetSuite, SAP S/4HANA, Workday, Sage Intacct, or similar) and understand how Ramp fits into a customer's finance stack. You don't need to code, but you can diagnose what's blocking adoption and bring in the right technical partner. - Builder mindset — You're energized by building something that doesn't exist yet. This team is new, and you'll help shape the playbooks, programs, and rituals that define how Lifecycle CSMs work, all while running your own book. You bring structure to ambiguity and iterate quickly when something isn't working. - 7+ years in enterprise customer success, account management, or consulting — You've spent enough time with complex organizations and senior stakeholders that it's second nature. You know how to keep an enterprise customer successful long after the launch. NICE-TO-HAVES - Consumption-based revenue experience — You've worked with a product where value is measured in usage or spend, not seats, and know how to grow adoption after the contract is signed. - Finance domain depth — Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows. Accelerates credibility with Ramp's customer base. - Demonstrated commercial impact — You can point to retention, adoption, or renewal outcomes with specific metrics attached — not described in general terms. - Background at an AI-first or AI transformation company — not just a company that uses AI, but one where rethinking workflows around it was part of the product or culture - High-growth or startup experience (comfort operating in ambiguity and rapid change) BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Troy, United States; Detroit, United States; Sterling Heights, United States; Bloomfield Hills, United States; Royal Oak, United States; Southfield, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: King of Prussia, United States; Philadelphia, United States; Pittsburgh, United States; Norristown, United States; Radnor, United States; Glenshaw, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Minneapolis, United States; Maple Grove, United States; Blaine, United States; Bloomington, United States; Anoka, United States; Apple Valley, United States CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands. We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Chicago, United States; Oak Brook, United States; Skokie, United States; Westmont, United States; Lincolnwood, United States; Orland Park, United States CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands. We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Cincinnati, United States; Covington, United States; Blue Ash, United States; Milford, United States; Sharonville, United States; Fairfield, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older. Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Boston, United States; Brookline, United States; Somerville, United States; Waltham, United States; Quincy, United States; Lexington, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Tallinn, Estonia Are you looking for the next professional opportunity that will challenge and advance your career? Join our team now! Tickmill is looking to hire Payment System Specialist to join our Finance team in Tallinn office! About Tickmill. Founded in 2014, Tickmill has grown into a global financial services group of 300+ people, with regulated entities across major jurisdictions and a client base built on trust in active trading — spanning CFDs, Futures and Options. That foundation — capital, licensing, infrastructure and an established international client base — is what makes the next stage possible: building genuinely new product lines in Stocks, ETFs, Investing, Wealth and Prediction Markets, aimed at a much larger consumer audience than our existing trading business alone. What the job looks like? The Payment System Specialist will have the opportunity to: Act as the primary point of contact for external Payment Service Providers (PSPs), banks, and other payment partners, ensuring smooth day-to-day service delivery and strong business relationships. Manage the onboarding of new PSPs and banking partners, including due diligence, contract coordination, implementation, and ongoing relationship management. Coordinate payment system integrations by gathering business requirements, supporting user acceptance testing , and working closely with IT teams to ensure successful implementation and deployment. Monitor, optimize, and enhance deposit and withdrawal processes to ensure an efficient, secure, and seamless client payment experience. Optimize payment routing and orchestration by monitoring approval rates (ARs), PSP performance, and transaction flows to improve payment success and client experience. Support liquidity management, fund allocation, settlement processes, and payment routing to maximize operational efficiency. Collaborate with the Funding, Customer Support, Finance, Treasury, Compliance, and IT teams to investigate, resolve, and prevent payment-related issues. Identify opportunities to improve payment systems, operational processes, automation, and the overall user experience. Research and evaluate new PSPs, banking solutions, payment technologies, and industry trends to support the Group's global payment strategy. Monitor payment provider performance and recommend improvements to optimize transaction success rates, costs, and service quality. Ensure payment operations comply with internal policies and applicable regulatory requirements. What will you need to be able to do the job? Bachelor's or Master's degree in Finance, Business Administration, Economics, or a related field. At least 2 years of experience in a similar role within the Payments, Banking, FinTech, or Financial Services industry. Experience with international payment operations will be considered an advantage. Strong understanding of payment operations, transaction flows, settlements, payment processing, reconciliation principles, and payment lifecycles. Good knowledge of AML, KYC, sanctions screening, and payment industry regulations. Experience managing relationships and negotiating commercial terms with PSPs, banks, and other financial partners. Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment. Excellent communication, stakeholder management, and interpersonal skills, with the ability to collaborate effectively across cross-functional teams. Ability to work closely with IT, Accounting, Treasury, Compliance, Legal, Business Development, Customer Support, and other internal stakeholders. Good understanding of payment systems, APIs, payment gateways, and system integrations. Experience working with payment platforms, banking portals, CRM systems, or other financial operations software. Knowledge of reporting tools, or data analysis platforms will be considered an advantage. Strong attention to detail, with a proactive approach to identifying and resolving operational issues. Excellent command of the English language, both written and verbal. By joining us, you can expect: A Unique Opportunity for a career in a global, fast-growing company. Opportunities to learn and grow through our “ Employee Training & Development program”. Multiple events to bond with the team and the group. Birthday and Loyalty benefits . Stebby Sports Compensation or Confido Health Compensation. Attractive remuneration package based on qualifications and experience. What to expect from our recruitment process: First interview with TA Second interview with Hiring Manager Final interview with top management Make your next Career step and apply NOW! * Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis

Location: Tbilisi, Georgia; Warsaw, Poland; Astana, Kazakhstan; Almaty, Kazakhstan; Yerevan, Armenia Join COLIBRIX ONE – Innovating the Future of Payments At COLIBRIX ONE* , we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include: Global card processing Digital wallet infrastructure Cross-border merchant accounts Alternative payment methods (APMs) Corporate accounts for legal entities We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech. At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you. The role: We are looking for a Customer Support Specialist to assist clients and partners with a wide range of issues related to acquiring and payment systems. This role goes beyond basic customer service - you will handle technical inquiries, perform initial diagnostics and investigate issues affecting transaction processing. Close collaboration with internal teams and clear communication with clients are key to ensuring fast and effective resolution of technical problems. Responsibilities: Provide timely technical support to clients and partners regarding acquiring operations and payment systems Register and categorize incoming inquiries, including requests for assistance, error reports, and reporting-related queries Perform initial analysis and diagnosis of issues arising during transaction processing and payment gateway operations Resolve simple technical issues independently and escalate more complex problems when necessary Advise clients on setting up and using software for payment operations Document client inquiries, including problem descriptions, actions taken, and outcomes Collaborate with other company departments to promptly address clients' technical issues What you need to succeed in this role: At least 1–2 years of relevant experience in the fintech industry Excellent written and verbal communication skills in English and Russian Knowledge of the principles of operation, payment terminals and payment gateways Good understanding of the technical aspects of payment processing and standard data transmission protocols in this field Experience with incident management and monitoring systems (e.g., Intercom, JIRA, Grafana, Asana) Experience with any ticketing/CRM system Quick learning ability and adaptability to new information A proactive and problem-solving mindset with excellent organizational skills Excellent communication skills and ability to explain complex technical concepts in simple terms Ability to work in shifts, including both day and night, to ensure 24/7 customer support What we offer: Opportunity to shape the future of fintech solutions within a growing company A collaborative and supportive team environment Continuous learning and development opportunities to enhance your skills and career growth Competitive salary Paid vacation Fully remote work Additional Information: Employment Type: B2B Contract Working schedule: Shift-based, including both day and night shifts (24/7 rotation) * Employment will be offered through one of the group’s legal entities - Mellifera Kartiera Ltd, Colibrix Ltd, or Mellifera Operations Ltd - depending on the role, location, and applicable legal framework.

Tickmill is looking to hire a Head of Partnership that would be responsible for overseeing the business in Malaysia . About Tickmill. Founded in 2014, Tickmill has grown into a global financial services group of 300+ people, with regulated entities across major jurisdictions and a client base built on trust in active trading — spanning CFDs, Futures and Options. That foundation — capital, licensing, infrastructure and an established international client base — is what makes the next stage possible: building genuinely new product lines in Stocks, ETFs, Investing, Wealth and Prediction Markets, aimed at a much larger consumer audience than our existing trading business alone. About the role: As the Head of Partnership, you will be responsible for leading and growing Tickmill's partnership business across the Malaysian market. You will develop and execute strategic partnership initiatives, manage and mentor a high-performing team of Business Development Managers (BDMs) a nd Partnership Managers, and drive sustainable client acquisition through Introducing Brokers (IBs), affiliates, institutional partners, and strategic alliances. You will be accountable for achieving regional revenue and net deposit targets while ensuring the team delivers an exceptional partner experience throughout the entire lifecycle—from acquisition and onboarding to retention and long-term growth. Working closely with Marketing, Product, Operations, Compliance, Client Services, and senior management, you will identify market opportunities, influence product development based on partner feedback, and ensure our offerings remain highly competitive within the Malaysian market. What does the role look like? Recruit, lead, coach, and develop a team of Business Develop ment and Partnership Managers to consistently achieve business objectives and KPIs. Develop and execute the regional partnership strategy to drive client acquisition, trading volume, and net deposits. Identify, recruit, and manage high-value Introducing Brokers (IBs), affiliates, institutional clients, and strategic partners. Build long-term relationships with key partners by understanding their business needs and delivering tailored commercial solutions. Analyze market trends, competitor activities, and client feedback to identify new business opportunities and improve our competitive positioning. Work closely with Marketing to plan and execute regional campaigns, seminars, webinars, and partner engagement initiatives. Collaborate with Product and Operations teams to enhance the client and partner experience through continuous product and process improvements. Monitor team performance, pipeline health, and regional KPIs, providing regular reports, forecasts, and strategic recommendations to senior management. Ensure all partnership activities comply with internal policies, regulatory requirements, and company standards. Foster a high-performance, collaborative culture focused on accountability, continuous improvement, and commercial excellence. What do you need to succeed in this role? Proven experience leading Partnership teams within the online trading, CFD, Forex, or financial services industry in Malaysian market. Strong understanding of th e South-East Asian mark et, including IB business models, competitors, client acquisition channels, and regional market dynamics. Demonstrated track record of consistently delivering commercial growth, including client acquisition, net deposits, revenue, and trading volume. Excellent leadership and people management skills with the ability to motivate, coach, and develop high-performing teams. Strong negotiation, relationship management, and stakeholder engagement skills. Commercially driven with excellent analytical and strategic thinking abilities. Ability to manage multiple priorities and make sound business decisions in a fast-paced environment. Excellent presentation, communication, and interpersonal skills. Professional proficiency in English and Bahasa Malaysia , both written and verbal. Proficiency with CRM systems, business intelligence tools, and Microsoft Office applications. Willingness to travel within the region as business needs require. Will be considered as a plus: An established network of Introducing Brokers, affiliates, KOLs, or institutional partners within the South-East Asian market. Experience developing regional partnership strategies from the ground up. Additional languages, e.g Mandarin Chinese, Cantonese, Tamil is a plus. Strong understanding of digital marketing, performance marketing, and lead generation strategies. Experience launching new partnership initiatives, incentive programs, or regional campaigns that deliver measurable business growth. A passion for mentoring people and building high-performing BDM teams. By joining us, you can expect: A Unique opportunity for a career in a global, fast-growing company. Attractive Remuneration package based on qualifications and experience (including Discretionary Bonuses to reward exceptional performance). Make your next Career step and apply NOW! *Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.