Location: Batumi
Workplace: remote
CSM Georgia is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement.
JOB DESCRIPTION & QUALIFICATION
Responsible for proper operation and maintenance of Engines room and other machinery equipment.
Holder of valid COC (STCW Reg III/2) with verification.
Holder of valid STCW certifications required for the position.
Experience in repairs and dry docking is required
Experience with multicultural working environment.
Good communication and leadership skills.
Effective English communication
Safety culture and mindset.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum experience requirements: 8 months in Rank with the same type/size of vessel.
Experience in Steam Turbines cargo pump system is recommended.
Experience with Crude Oil and STS cargo operations.
Experience in trading area USA and Australia is recommended.
CONTRACT TERMS & CONDITIONS
Contract Duration [4 months +/- 1 months]
Contract Benefit: Competitive salary
Terms and condition as per CBA applicable
Rejoining Bonus
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Group Family.
Location: Batumi
Workplace: remote
CSM Georgia is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement.
JOB DESCRIPTION & QUALIFICATION
Responsible for the safe cargo operations and maintenance of the vessel.
Holder of valid COC (STCW Reg II/2) with verification.
Holder of valid STCW certifications required for the position.
Good communication and leadership skills.
Experience with multicultural working environment.
Fluent in written and spoken English language.
Safety culture and mindset.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum experience requirements: 8 months in Rank with the same type/size of vessel.
Experience onboard same vessel tonnage is mandatory.
Experience in Steam Turbines cargo pump system is recommended.
Experience with Crude Oil and STS cargo operations.
Experience in trading area USA and Australia is recommended.
CONTRACT TERMS & CONDITIONS
Contract Duration [4 months +/- 1 months]
Contract Benefit: Competitive salary
Terms and condition as per CBA applicable
Rejoining and Performance Bonus
Free Internet onboard and wellbeing support.
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Group Family.
Location: Remote - European Region
Workplace: hybrid
Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineersand over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks.
Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not.
We are looking for a Middle SecOps Engineer to join our Security Operations team. The candidate will have hands-on experience in monitoring, detecting, and responding to security threats across multiple environments, including endpoints, networks, and cloud platforms.
This role requires strong practical knowledge of SIEM and EDR/XDR systems, data loss prevention technologies, and vulnerability management, combined with the ability to follow and improve incident response playbooks. The engineer will collaborate closely with SOC analysts, DevOps, and IT teams to ensure effective threat detection, containment, and remediation.
Responsibilities:
Monitor security alerts from different systems, triage and investigate potential threats.
Perform end-to-end incident response: detection, analysis, containment, eradication, and recovery.
Identify false positives, escalate real threats, and provide actionable remediation guidance.
Analyze logs from multiple systems (OS, applications, network, cloud) to support investigations.
Collaborate with DevOps, IT, and development teams to remediate vulnerabilities and misconfigurations.
Participate in vulnerability management activities: scanning, prioritization, coordination with relevant teams.
Follow and contribute to improvement of SOC playbooks and standard operating procedures.
Provide documentation and reporting for incidents, investigations, and security events.
Stay updated on emerging threats, vulnerabilities, and security technologies.
Requirements:
Experience working with SIEM platforms: writing and tuning detection rules, log ingestion, and investigation workflows.
Experience working in a Security Operations Center (SOC) environment.
Strong experience with EDR/XDR solutions: alert triage, investigation, scoping, and remediation of incidents.
Experience with Data Loss Prevention (DLP) technologies and their operational use.
Practical experience in triaging security alerts, identifying false positives, escalating or resolving real threats.
Involvement in end-to-end incident response: detection, analysis, containment, eradication, and recovery.
Understanding of incident response processes and ability to follow or improve playbooks.
Experience with vulnerability management: scanning, prioritization, and coordination of remediation efforts.
Ability to read and analyze logs from various systems.
Nice to have:
Experience with cloud environments.
Knowledge of Kubernetes environment and containerized applications.
Familiarity with the fintech domain.
Why join CryptoProcessing by Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Rijeka
Workplace: remote
CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement.
JOB DESCRIPTION
Responsible for leading Engine room team to ensure smooth operation of Engines and machinery equipment.
Experience in repairs and dry docking is required.
Holder of valid STCW certifications required for the position.
Good communication and leadership skills.
Effective English communication.
Safety culture and mindset.
Experience with multicultural working environment.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum Experience in Rank 12 months with Engine type (MAN B&W 2 stroke of output 8000kw and above)
Experience on Electronic engines is advantage
Experience with cargo gear [deck Crane 30MT SWL]
Experience in trading area USA and Australia is recommended
CONTRACT TERMS & CONDITIONS
Contract Duration [4 months +/- 1 months]
Contract Benefit: Competitive salary
Terms and condition as per CBA applicable
Rejoining and Performance Bonus
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Group Family.
Location: Rijeka
Workplace: remote
CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement.
JOB DESCRIPTION
Responsible for proper operation and maintenance of Engines room and other machinery equipment.
Holder of valid COC (STCW Reg III/2) with verification.
Holder of valid STCW certifications required for the position.
Experience in repairs and dry docking is required
Experience with multicultural working environment.
Good communication and leadership skills.
Effective English communication
Safety culture and mindset.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum Experience in Rank 4 months with Engine type (2 stroke of output 8000kw and above).
Experience on Electronic engines (RT Flex - ME) is preferred.
Experience with cargo gear [deck Crane 30MT SWL].
Trading area [USA, Australia].
CONTRACT TERMS & CONDITIONS
Contract Duration [4 months +/- 1 months]
Contract Benefit: Competitive salary
Terms and condition as per CBA applicable
Rejoining Bonus
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Group Family.
Location: Czech Republic
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a
Labeling Artwork Controller - Consultant
in
Czech Republic
for
12 months Contract
with
REMOTE
option with possibility of extension to join one of our consumer product clients.
Role Summary
The Regional / Senior Artwork Controller is responsible for managing the end-to-end artwork development process (brief → final release) for packaging and labeling components within the region. This role ensures timely delivery of high-quality, compliant artwork by coordinating cross-functional teams and external vendors, while driving process improvements and maintaining operational excellence. This role combines hands-on execution with team supervision.
Key Responsibilities:
Manage the end-to-end artwork development process from initiation through approval and release, ensuring timely delivery of high-quality labeling components.
Act as the primary liaison between PMO, Regulatory Affairs, Marketing, Packaging, Quality, Supply Chain, and external vendors/agencies.
Validate briefs for accuracy and completeness; collaborate with cross-functional teams to resolve discrepancies.
Oversee timelines, resource planning, and progress tracking for multiple concurrent labeling projects.
Coordinate review and approval of labeling content and artwork in internal systems, ensuring compliance with regulatory, legal, and corporate standards.
Drive process improvements related to artwork development, approval workflows, and digital tools.
Investigate Root Cause Analyses (RCAs) and implement Corrective and Preventive Actions (CAPA) as needed.
Maintain artwork issue logs and attend escalation meetings to provide updates.
Identify inefficiencies and escalate to Hub Leads when required.
Participate in content lock meetings to ensure stakeholder alignment.
Manage Veraciti system-related issues and escalate appropriately.
Suggest and implement technology solutions for artwork and labeling processes.
Create, update, and maintain training documentation for systems and processes.
Supervise Artwork Controllers to ensure task completion and provide support during peak periods.
Onboard new hires on artwork management systems and end-to-end processes; conduct quarterly refreshers on best practices.
Provide guidance on escalation channels and support SMEs, Artwork Process Leads, Vendors, and Hub Leads with artwork production deployment.
Track and follow up on action items from cross-functional meetings.
Communicate project status, risks, and milestones consistently to stakeholders.
Attend regional project meetings (Kick-off, Overview, Alignment, Technical with Printer) and provide updates.
Share project insights for dashboards and analytics; contribute to KPI reviews and compliance initiatives.
Gather requirements for new regional jobs and assess resources requirements and provide job quotations when required.
Conduct design-to-press color management assessments and feasibility consultations.
Monitor and maintain regional project timelines and costs; anticipate and resolve roadblocks.
Address process and executional quality issues; support system and process improvements.
Manage ad-hoc artwork-related requests and cascade process/system communications.
Qualifications & Experience:
Bachelor’s degree in Life Sciences, Business, Packaging Technology, or related field;
10+ years in labeling design, proofreading, coordination, regulatory, packaging, and project management within consumer health,
pharmaceutical, or medical device industries.
Strong knowledge of global regulatory requirements for product labeling and packaging.
Proven ability to manage multiple projects and cross-functional teams in a deadline-driven environment.
Hands-on experience with PLM and electronic artwork systems (e.g., Agile, GLAMS, Loftware, Veraciti, Veeva).
Expertise in Adobe Creative Suite (Illustrator, InDesign, Photoshop, Acrobat Pro).
Familiarity with pre-press and print processes (CMYK, Pantone, dielines, bleed, etc.).
Skilled in proofreading tools (e.g., TVT, GlobalVision, InformCC) and regulatory content validation.
Six Sigma Green Belt certification or equivalent experience in continuous improvement.
Excellent communication, problem-solving, and organizational skills.
PMP certification or formal project management training is a plus.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
Keywords
: Regulatory Affairs, Labeling, Artwork, packaging, consumer products
#LI-PR1 #LI-REMOTE #Manager #Contract
Location: Italy
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a
Labeling Artwork Controller - Consultant
in
Italy
for
12 months Contract
with
REMOTE
option with possibility of extension to join one of our consumer product clients.
Role Summary
The Regional / Senior Artwork Controller is responsible for managing the end-to-end artwork development process (brief → final release) for packaging and labeling components within the region. This role ensures timely delivery of high-quality, compliant artwork by coordinating cross-functional teams and external vendors, while driving process improvements and maintaining operational excellence. This role combines hands-on execution with team supervision.
Key Responsibilities:
Manage the end-to-end artwork development process from initiation through approval and release, ensuring timely delivery of high-quality labeling components.
Act as the primary liaison between PMO, Regulatory Affairs, Marketing, Packaging, Quality, Supply Chain, and external vendors/agencies.
Validate briefs for accuracy and completeness; collaborate with cross-functional teams to resolve discrepancies.
Oversee timelines, resource planning, and progress tracking for multiple concurrent labeling projects.
Coordinate review and approval of labeling content and artwork in internal systems, ensuring compliance with regulatory, legal, and corporate standards.
Drive process improvements related to artwork development, approval workflows, and digital tools.
Investigate Root Cause Analyses (RCAs) and implement Corrective and Preventive Actions (CAPA) as needed.
Maintain artwork issue logs and attend escalation meetings to provide updates.
Identify inefficiencies and escalate to Hub Leads when required.
Participate in content lock meetings to ensure stakeholder alignment.
Manage Veraciti system-related issues and escalate appropriately.
Suggest and implement technology solutions for artwork and labeling processes.
Create, update, and maintain training documentation for systems and processes.
Supervise Artwork Controllers to ensure task completion and provide support during peak periods.
Onboard new hires on artwork management systems and end-to-end processes; conduct quarterly refreshers on best practices.
Provide guidance on escalation channels and support SMEs, Artwork Process Leads, Vendors, and Hub Leads with artwork production deployment.
Track and follow up on action items from cross-functional meetings.
Communicate project status, risks, and milestones consistently to stakeholders.
Attend regional project meetings (Kick-off, Overview, Alignment, Technical with Printer) and provide updates.
Share project insights for dashboards and analytics; contribute to KPI reviews and compliance initiatives.
Gather requirements for new regional jobs and assess resources requirements and provide job quotations when required.
Conduct design-to-press color management assessments and feasibility consultations.
Monitor and maintain regional project timelines and costs; anticipate and resolve roadblocks.
Address process and executional quality issues; support system and process improvements.
Manage ad-hoc artwork-related requests and cascade process/system communications.
Qualifications & Experience:
Bachelor’s degree in Life Sciences, Business, Packaging Technology, or related field;
10+ years in labeling design, proofreading, coordination, regulatory, packaging, and project management within consumer health,
pharmaceutical, or medical device industries.
Strong knowledge of global regulatory requirements for product labeling and packaging.
Proven ability to manage multiple projects and cross-functional teams in a deadline-driven environment.
Hands-on experience with PLM and electronic artwork systems (e.g., Agile, GLAMS, Loftware, Veraciti, Veeva).
Expertise in Adobe Creative Suite (Illustrator, InDesign, Photoshop, Acrobat Pro).
Familiarity with pre-press and print processes (CMYK, Pantone, dielines, bleed, etc.).
Skilled in proofreading tools (e.g., TVT, GlobalVision, InformCC) and regulatory content validation.
Six Sigma Green Belt certification or equivalent experience in continuous improvement.
Excellent communication, problem-solving, and organizational skills.
PMP certification or formal project management training is a plus.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
Keywords
: Regulatory Affairs, Labeling, Artwork, packaging, consumer products
#LI-PR1 #LI-REMOTE #Manager #Contract
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We’re seeking an experienced Director, Technical Revenue to join our Revenue Accounting team. In this role, you’ll lead complex ASC 606 assessments, develop clear and comprehensive technical revenue memos, and collaborate with cross-functional partners to determine the appropriate revenue treatment for new products, pricing models, and commercial arrangements.
You’ll play a meaningful role in shaping our revenue recognition policies and scaling our quote-to-cash systems as the business continues to grow.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Own and evolve ASC 606 revenue policies for SaaS and consumption-based models, including credits, usage-based pricing, variable consideration, and contract modifications
Lead technical accounting research and author clear, decision-ready memos, policies, and playbooks (e.g., SSP frameworks, non-standard deal guidance)
Review complex enterprise and strategic contracts, advising Sales, Deal Desk, and Legal on structure, risk, and revenue implications
Define revenue recognition approaches for new products and offerings, including performance obligations, SSP, principal vs. agent considerations, and contract changes
Translate complex accounting guidance into practical recommendations and scalable processes for cross-functional partners
Partner with auditors to support revenue positions, including leading position papers, walkthroughs, and evidence strategies, while ensuring SOX-compliant controls
Build and develop a high-performing technical revenue team, coaching managers, and raising the bar on judgment, communication, and technical rigor
We'd love to hear from you if you have:
CPA certification with 12+ years of progressive accounting background, including deep expertise in technical revenue accounting under ASC 606
Strong command of US GAAP and SaaS revenue models, including multi-element arrangements, SSP, variable consideration, contract modifications, and usage-based pricing
Proven ability to evaluate complex contracts and determine appropriate revenue treatment across a range of scenarios
Track record of influencing and defending accounting positions with external auditors and senior stakeholders
Skilled at translating complex accounting concepts into clear, actionable guidance for non-accounting audiences
While not required, it’s an added plus if you also have:
Background in public accounting (e.g., Big 4) combined with in-house experience at a high-growth SaaS or technology company
Familiarity with consumption-based or usage-based revenue models at scale
Comfort operating in fast-paced environments with evolving products and business models
Experience leading managers and developing technical accounting talent
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$235,000
—
$317,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: South Africa; Bulgaria; Czechia; Poland; Georgia
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
If you're passionate about paid search marketing, data-driven campaign optimization, and scaling digital growth, this remote Google Ads Specialist role offers the opportunity to work with innovative companies and deliver measurable marketing results.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a Senior Google Ads Specialist with 5+ years of hands-on experience managing high-budget PPC campaigns. This is a high-impact remote marketing role where you will take ownership of Google Ads strategy, execution, and optimization across multiple client accounts.
You will be responsible for driving measurable growth through paid search, improving conversion performance, and scaling campaigns profitably.
Key Responsibilities
Plan, build, and manage Google Ads campaigns (Search, Display, YouTube, Performance Max)
Conduct in-depth keyword research, competitor analysis, and audience targeting
Optimize campaigns for performance metrics including CTR, CPC, CPA, ROAS, and conversion rates
Implement and manage conversion tracking (Google Tag Manager, GA4, tracking pixels)
Continuously test ad creatives, landing pages, and bidding strategies (A/B testing)
Analyze campaign performance and deliver actionable insights and reports
Manage and allocate advertising budgets effectively across campaigns
Collaborate with creative, content, and CRO teams to improve funnel performance
Stay updated on Google Ads updates, algorithm changes, and industry best practices
Requirements
5+ years of experience in Google Ads / PPC campaign management
Proven track record of managing high-performing campaigns with significant ad spend
Strong understanding of paid search strategies, bidding models, and funnel optimization
Hands-on experience with Google Analytics (GA4), Google Tag Manager, and conversion tracking setup
Experience working with eCommerce, SaaS, or lead generation campaigns
Strong analytical mindset with the ability to interpret data and make strategic decisions
Google Ads certifications are highly preferred
Excellent communication skills and ability to present performance insights clearly
Experience working remotely with international teams is a plus
Benefits
💻 Fully Remote: Work from anywhere with international teams
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Competitive Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Lugano
Workplace: OnSite
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers passionate about Bitcoin and its potential to change the future of finance. We have become a market leader in Bitcoin security and Layer-2 technologies. Our products are designed to make financial systems more efficient, secure, and robust.
We are seeking a Project Management Office (PMO), an operational support role responsible for enabling the execution and administration of client projects across enterprise and institutional engagements.
Operating within the Consulting Services team, the PMO works closely with Project Managers, Senior Project Managers, and delivery teams to ensure project governance, documentation, and administrative processes run smoothly.
This role focuses on project administration, reporting support, and operational coordination, enabling project managers to focus on delivery execution.
While project planning and delivery execution are owned by the Project Managers, the PMO Coordinator is accountable for project administration, documentation quality, and process adherence across assigned initiatives.
What You'll Be Doing (Responsibilities)
- Support Project Managers with project administration, documentation, and coordination activities
- Maintain project management tools, trackers, and dashboards to ensure accurate status visibility
- Prepare and distribute project status reports, meeting agendas, and minutes
- Schedule and coordinate project meetings, workshops, and stakeholder engagements
- Track project actions, decisions, risks, and issues, ensuring timely follow-up and closure
- Maintain project documentation repositories, ensuring files are organized, current, and accessible
- Assist with onboarding new project team members and stakeholders to project processes and tools
- Collect and consolidate project data for reporting to internal leadership and client stakeholders
- Support budget tracking and resource allocation activities
- Ensure compliance with project management standards, templates, and governance frameworks
- Contribute to the improvement of PMO processes, templates, and tooling
What We Look for In You (Required Qualifications)
- 2–4 years of experience in project coordination, PMO support, or project administration
- Experience supporting technical or enterprise projects, preferably in financial services, fintech, or technology environments
- Strong organizational skills and attention to detail
- Proficiency with project management tools such as Jira, Asana, Monday.com, MS Project, or similar platforms
- Excellent written and verbal communication skills
- Ability to work effectively in a fast-paced, multi-stakeholder environment
- Understanding of project management principles and best practices
- Self-starter with proven ability to work collaboratively across multiple teams and geographies, demonstrating high-quality and high-touch customer engagement throughout all phases of delivery
- Languages: Swiss German, German, English required; French and/or Italian a plus
- Location: Switzerland, Lugano.
Nice To Haves (Preferred Qualifications)
- Exposure to blockchain, digital asset, or crypto infrastructure projects
- Familiarity with financial services operations, banking systems, or regulated environments
- Experience with agile or hybrid delivery methodologies
- CAPM, PSM, or similar project management certifications
- Interest in progressing into Project Manager roles
Location: București, Romania
Workplace: none
EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide.
But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for an
AI Lead focused on developer productivity
- someone who can help our engineering teams use AI to build software faster, with higher quality, and with less friction.
About the job:
The primary mission of this role is improving developer productivity through AI.
This is not a traditional machine learning or AI research role. Instead, the focus is on identifying practical ways AI can improve how developers work every day.
You will act as an AI lighthouse for our engineering organization, introducing AI tools, workflows, and prompt engineering practices that measurably improve developer productivity.
The role will initially focus on hands-on experimentation and high-impact initiatives, with the potential to grow into a small AI productivity function over time.
What You'll get to do:
Drive AI-Powered Developer Productivity:
Identify opportunities where AI can improve development workflows
Introduce AI-assisted coding, testing, debugging, and documentation workflows
Reduce repetitive work and improve engineering velocity
Prompt Engineering & AI Workflows:
Develop prompt libraries and playbooks for common engineering tasks
Teach developers how to interact effectively with AI tools
Establish repeatable AI workflows across engineering teams
AI Tooling & Internal Solutions:
Evaluate and introduce AI tools that enhance developer productivity
Prototype internal AI assistants for tasks such as codebase navigation, documentation, and knowledge discovery
Enable AI Adoption:
Run workshops and share best practices
Help teams adopt AI tools and workflows effectively across the organization
Success Metrics
Success in this role will be measured through tangible improvements in developer productivity, such as:
Faster development cycle times
Reduced time spent on repetitive tasks
Increased adoption of AI-assisted workflows
Improved developer experience and onboarding speed
What we’re looking for:
Background in software engineering, developer tooling, platform engineering, or developer productivity
Hands-on experience using AI tools or LLMs to support software development
Strong understanding of modern developer workflows
Experience with prompt engineering and AI-assisted development tools
Ability to influence engineering teams and drive adoption of new practices
Strong English communication skills
The ideal candidate actively experiments with AI tools in their own development workflows and has experience applying AI to improve software engineering productivity.
Here's what we offer:
Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year.
Benefit from two Free Fridays each year, limited to one per quarter.
3 sick leave days per year, no doctor's note required.
Daily catered lunch or monthly lunch allowance.
Private Medical Subscription.
Access online learning platforms like Udemy for Business and a budget for external training.
Access to an Employee Assistance Program through TELUS Health.
Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym?
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrixis proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Location: Cebu City, Philippines
As a Freelance Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Good understanding of the automobile industry.
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Willingness to adapt to varying assignment types and industries.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Krong Siem Reap, Cambodia
Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!
As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Good understanding of the automobile industry.
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Willingness to adapt to varying assignment types and industries.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Venice; Padua; Vicenza; Verona
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Norway, Sweden, Denmark, Finland, Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection, and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes 4 factories, 2 of which are located in Ukraine, 1 in Turkey, and 1 in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Personality profile:
3+ years of experience in the electronic security industry or a similar industry.
Proven sales experience in the Veneto and Sardinia regions.
Strong technical knowledge of electronic security systems, including access control, video surveillance, intrusion detection, or fire alarm systems.
Proven track record of being involved in the entire sales process, from identifying new business opportunities, developing proposals and presentations, negotiating, and closing deals.
Developing and implementing successful sales strategies.
Excellent communication and interpersonal skills to build relationships with customers, partners, and industry experts at an executive level.
Strong analytical skills to analyze market trends, identify customer needs, and develop effective solutions.
Ability to manage and prioritize multiple projects and tasks simultaneously.
Knowledge of the latest technologies and trends in electronic security, such as cloud-based solutions, IoT, and AI-based analytics.
A strong combination of technical knowledge, sales expertise, and strong communication skills.
Responsibilities:
Develop and implement a strategic business development plan in Italy, aligned with company objectives and market trends.
Identify, evaluate, and onboard new distributors and partners across the region, ensuring coverage in key markets and verticals.
Identify and pursue new business opportunities that align with the company's growth strategy.
Develop and maintain relationships with key clients, partners, and stakeholders.
Conduct market research to identify new trends, opportunities, and potential risks.
Analyze market data to develop and execute effective sales strategies.
Collaborate with cross-functional teams to ensure the successful delivery of products and services.
Prepare and deliver presentations to potential clients and partners.
Negotiate contracts and agreements with clients and partners.
Manage and prioritize multiple projects and initiatives simultaneously.
We offer:
Competitive compensation that includes a base salary and performance-related bonuses.
A product that sells itself.
Freedom to make decisions and implement ideas.
A zero bullshit culture.
A strong and well-coordinated team of professionals.
Ambitious tasks and challenges.
Opportunity to work with the most recognized security system and develop your career.
Car allowance and all business expenses and work tools are covered by the company.
Location: Florence
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Norway, Sweden, Denmark, Finland, Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection, and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes 4 factories, 2 of which are located in Ukraine, 1 in Turkey, and 1 in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Personality profile:
3+ years of experience in the electronic security industry or a similar industry.
Proven sales experience in the Toscana, Umbria and Marche region.
Strong technical knowledge of electronic security systems, including access control, video surveillance, intrusion detection, or fire alarm systems.
Proven track record of being involved in the entire sales process, from identifying new business opportunities, developing proposals and presentations, negotiating, and closing deals.
Developing and implementing successful sales strategies.
Excellent communication and interpersonal skills to build relationships with customers, partners, and industry experts at an executive level.
Strong analytical skills to analyze market trends, identify customer needs, and develop effective solutions.
Ability to manage and prioritize multiple projects and tasks simultaneously.
Knowledge of the latest technologies and trends in electronic security, such as cloud-based solutions, IoT, and AI-based analytics.
A strong combination of technical knowledge, sales expertise, and strong communication skills.
Responsibilities:
Develop and implement a strategic business development plan in Italy, aligned with company objectives and market trends.
Identify, evaluate, and onboard new distributors and partners across the region, ensuring coverage in key markets and verticals.
Identify and pursue new business opportunities that align with the company's growth strategy.
Develop and maintain relationships with key clients, partners, and stakeholders.
Conduct market research to identify new trends, opportunities, and potential risks.
Analyze market data to develop and execute effective sales strategies.
Collaborate with cross-functional teams to ensure the successful delivery of products and services.
Prepare and deliver presentations to potential clients and partners.
Negotiate contracts and agreements with clients and partners.
Manage and prioritize multiple projects and initiatives simultaneously.
We offer:
Competitive compensation that includes a base salary and performance-related bonuses.
A product that sells itself.
Freedom to make decisions and implement ideas.
A zero bullshit culture.
A strong and well-coordinated team of professionals.
Ambitious tasks and challenges.
Opportunity to work with the most recognized security system and develop your career.
Car allowance and all business expenses and work tools are covered by the company.
We are working to ensure that people's lives are calm and the world safe.
Let's become a part of the team that creates in Ukraine a smart and useful global product.
Location: London, United Kingdom
Workplace: hybrid
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the up skilling of our students worldwide.
Summary of role:
We are seeking a proactive and detail-oriented Paralegal to support our legal team with a broad range of legal and administrative tasks. This is an excellent opportunity to work within a collaborative, fast-paced environment, contributing to key legal processes including KYC/onboarding, company secretarial matters, and ad hoc legal projects.
Responsibilities:
Responding to KYC and onboarding queries from banks, corporate service providers, insurers, and auditors
Reviewing and proofreading legal documents to ensure accuracy and consistency
Assisting with company secretarial duties, including:
Drafting meeting minutes
Registering share transfers and resolutions
Maintaining and updating group structure charts
Conducting due diligence on group entities where required
Liaising with corporate service providers
Supporting legal counsel on ad hoc projects and tasks
Managing and maintaining data rooms
Providing general file management and administrative support
Requirements
Essential
Qualifications/Education:
LLB degree or completion of the GDL
Strong academic background
Skills & Knowledge:
Excellent attention to detail
Strong organisational and workload management skills
Ability to work in a fast-paced environment
Ability to work under pressure and meet tight deadlines
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Experience:
Minimum of 2 years’ experience as a Paralegal
Desirable
Qualifications/Education:
Legal Practice Course (LPC)
Skills & Knowledge:
Experience in litigation and/or corporate law
Experience:
Experience within a corporate department of a law firm or an in house legal team
What we offer:
The role is primarily remote, with occasional office attendance as required.
Hybrid working -
most roles offer hybrid or flexible arrangements to support work life balance.
Contributory Pension Scheme -
5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
Season Ticket Loan (T&C's apply) -
spread the cost of your commute with an interest-free travel loan.
Training & Development opportunities (T&C's apply) -
access to short courses via FutureLearn and Group-wide professional development programmes.
Staff Discount Scheme -
via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
Employee Assistance Programme -
confidential support for your wellbeing, whenever you need it.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Our data privacy policy can be viewed
here
.
Location: London, United Kingdom
Workplace: hybrid
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the up skilling of our students worldwide.
Summary of role:
We are seeking a proactive and detail-oriented Paralegal to support our legal team with a broad range of legal and administrative tasks. This is an excellent opportunity to work within a collaborative, fast-paced environment, contributing to key legal processes including KYC/onboarding, company secretarial matters, and ad hoc legal projects.
Responsibilities:
Responding to KYC and onboarding queries from banks, corporate service providers, insurers, and auditors
Reviewing and proofreading legal documents to ensure accuracy and consistency
Assisting with company secretarial duties, including:
Drafting meeting minutes
Registering share transfers and resolutions
Maintaining and updating group structure charts
Conducting due diligence on group entities where required
Liaising with corporate service providers
Supporting legal counsel on ad hoc projects and tasks
Managing and maintaining data rooms
Providing general file management and administrative support
Requirements
Essential
Qualifications/Education:
LLB degree or completion of the GDL
Strong academic background
Skills & Knowledge:
Excellent attention to detail
Strong organisational and workload management skills
Ability to work in a fast-paced environment
Ability to work under pressure and meet tight deadlines
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Experience:
Minimum of 2 years’ experience as a Paralegal
Desirable
Qualifications/Education:
Legal Practice Course (LPC)
Skills & Knowledge:
Experience in litigation and/or corporate law
Experience:
Experience within a corporate department of a law firm or an in house legal team
What we offer:
The role is primarily remote, with occasional office attendance as required.
Hybrid working -
most roles offer hybrid or flexible arrangements to support work life balance.
Contributory Pension Scheme -
5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
Season Ticket Loan (T&C's apply) -
spread the cost of your commute with an interest-free travel loan.
Training & Development opportunities (T&C's apply) -
access to short courses via FutureLearn and Group-wide professional development programmes.
Staff Discount Scheme -
via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
Employee Assistance Programme -
confidential support for your wellbeing, whenever you need it.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Our data privacy policy can be viewed
here
.
Location: British Columbia
Workplace: remote
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications & Skills:
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems.
Experience in the gaming industry is required. Payments or fintech industry experience is a plus.
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to Have:
Experience with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Technical Service Operations Lead (TSO Lead), we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with the Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
The listed range is specific to British Columbia and varies based on factors such as location and experience.
ГибридOptional offices and relocation support
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