Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
As a Deal Lead on our Corporate Development team, you’ll be responsible for executing M&A transactions that drive our strategic vision forward. Working closely with a cross-functional team of stakeholders, you’ll lead discussions with target leadership, negotiate key terms, coordinate due diligence, identify sources of risk, and drive deals to a timely closing. You bring a deep interest across financial services, especially in the crypto industry, a deep familiarity with M&A processes, strong financial modeling and valuation skills, and the ability to work fluidly across multiple high-priority initiatives.
THE OPPORTUNITY
- Contribute shaping Kraken’s M&A, venture strategy and identifying high-value opportunities
- Drive M&A, venture investments and develop recommendations that push initiatives forward
- Spearhead the end-to-end deal process, from initial diligence to closing
- Articulate key value drivers and considerations for potential M&A and venture opportunities in concise deal memos; build consensus across Leadership and the wider organization
- Oversee the development of pro forma financial models and valuation analyses
- Coordinate the due diligence process in concert with cross-functional stakeholders
- Build and maintain an extensive network in the crypto and financial services industry to stay on top of key trends and developments
- Contribute to enhancing the Corporate Development function by identifying opportunities to improve processes and mentoring team members
- Additional duties and responsibilities as assigned
WHAT YOU BRING
- 8+ years of experience in Corporate Development at a hyper-growth FinTech company or investment bank
- Experience building pro forma financial models and valuation analyses (DCF, comparable multiples, accretion / dilution, etc.)
- Deep familiarity with the M&A process (and venture), including legal matters and integration planning
- Strong ability to drive consensus and coordinate process with a diverse group of cross-functional stakeholders in Legal, Finance, Product, Engineering, and beyond
- An understanding of the global regulatory environment around crypto and financial services
- Strong knowledge of and/or demonstrated curiosity for the cryptocurrency industry
- Excellent analytical, problem solving, writing, and storytelling skills
- Rigorous attention to detail and a reputation for “sweating the small stuff”
- Technical background or strong knowledge of software/internet products and services
- Strong network in crypto and / or traditional financial services markets
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
УдалённоleadUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Location: United Kingdom; Canada
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
As a Deal Lead on our Corporate Development team, you’ll be responsible for executing M&A transactions that drive our strategic vision forward. Working closely with a cross-functional team of stakeholders, you’ll lead discussions with target leadership, negotiate key terms, coordinate due diligence, identify sources of risk, and drive deals to a timely closing. You bring a deep interest across financial services, especially in the crypto industry, a deep familiarity with M&A processes, strong financial modeling and valuation skills, and the ability to work fluidly across multiple high-priority initiatives.
THE OPPORTUNITY
- Contribute shaping Kraken’s M&A, venture strategy and identifying high-value opportunities
- Drive M&A, venture investments and develop recommendations that push initiatives forward
- Spearhead the end-to-end deal process, from initial diligence to closing
- Articulate key value drivers and considerations for potential M&A and venture opportunities in concise deal memos; build consensus across Leadership and the wider organization
- Oversee the development of pro forma financial models and valuation analyses
- Coordinate the due diligence process in concert with cross-functional stakeholders
- Build and maintain an extensive network in the crypto and financial services industry to stay on top of key trends and developments
- Contribute to enhancing the Corporate Development function by identifying opportunities to improve processes and mentoring team members
- Additional duties and responsibilities as assigned
WHAT YOU BRING
- 8+ years of experience in Corporate Development at a hyper-growth FinTech company or investment bank
- Experience building pro forma financial models and valuation analyses (DCF, comparable multiples, accretion / dilution, etc.)
- Deep familiarity with the M&A process (and venture), including legal matters and integration planning
- Strong ability to drive consensus and coordinate process with a diverse group of cross-functional stakeholders in Legal, Finance, Product, Engineering, and beyond
- An understanding of the global regulatory environment around crypto and financial services
- Strong knowledge of and/or demonstrated curiosity for the cryptocurrency industry
- Excellent analytical, problem solving, writing, and storytelling skills
- Rigorous attention to detail and a reputation for “sweating the small stuff”
- Technical background or strong knowledge of software/internet products and services
- Strong network in crypto and / or traditional financial services markets
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ABOUT THE ROLE
Checkout.com http://Checkout.com is looking for a Data Scientist to join our ambitious team, focused on discovering, designing, and experimenting with new estimators, models and features to boost payment performance across our portfolio of merchants. You will work closely with Data Scientists, Product and Engineering to enhance our core offering, protect customer lifetime value through network intelligence, and ensure safe model launches through robust observability.
KEY RESPONSIBILITIES
- Contribute to the research and development of new ML models and estimators to boost core Acceptance Rate performance.
- Design and implement experiments to produce actionable insights, focusing on managing time-based data leakage and ensuring robust model evaluation.
- Collaborate with other Data Scientists and engineers to productionise ML features, models and evolve our evaluation and monitoring frameworks.
- Write high-quality, interpretable Python code for feature engineering and model training, contributing directly to our core products.
- Communicate hypotheses, evaluation results, and monitoring dashboards clearly to both technical and non-technical audiences.
ABOUT YOU
- 3+ years of experience developing machine learning models to solve business problems.
- Strong understanding of supervised ML algorithms, tuning, and performance evaluation.
- Experience with a range of feature engineering techniques (e.g. target encoding).
- Solid grasp of frequentist and Bayesian statistics for parameter estimation and experimentation.
- Experience in writing clean, production-grade Python code for both model training and inference.
- Excited to leverage LLMs for coding support and process optimisation to maximise personal and team productivity.
NICE TO HAVE
- Experience with advanced data transformation techniques (e.g., lambda functions).
- Familiarity with, or hands-on experience in, recommender systems, contextual bandits, or network intelligence applications.
- Experience in fintech, payments, or building cross-disciplinary relationships for advice and guidance.
- Familiarity with the unix shell, Databricks, Docker, and common cloud platforms (GCP/AWS).
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Задачи:
— Активная поддержка команды в запуске и ведении рекламных кампаний с основным фокусом на Google Search;
— Ежедневный мониторинг ключевых показателей эффективности и составление базовой аналитики;
— Генерация идей, подготовка и оформление рекламных материалов совместно с креативной командой;
— Работа по чек-листам и участие в тестировании новых профитных гипотез;
— Ведение отчетности и участие в командных планерках и брейнштормах.
Требования:
— Минимальный практический опыт или стажировка с источниками трафика (Google Ads, Meta, TikTok и др.);
— Базовое понимание и умение оперировать ключевыми рекламными метриками: CTR, CPC, CPA и др.;
— Интерес к финтех-продуктам, технологиям и современному performance-маркетингу;
— Хороший уровень английского языка (устный и письменный);
— Высокая скорость обучаемости, внимательность к деталям и инициативность.
Условия:
— Полноценное практическое обучение и менторство от опытных экспертов;
— Быстрый карьерный рост до Media Buyer с выделением личных рекламных бюджетов;
— Полностью удаленный формат работы на полный рабочий день.
Location: Must be based in or relocate to Singapore.
Company: Airwallex is a unified payments and financial platform for global businesses, empowering over 200,000 companies worldwide with integrated financial solutions.
What you will do:
— Own the multi-year vision and roadmap for global support, including service tiers, coverage, and follow-the-sun operations.
— Architect and manage a 24/7 operating model with regional hubs, escalation paths, and robust governance.
— Define global SLAs (FRT, resolution time) and manage the end-to-end analytics engine for CSAT and NPS.
— Lead digital transformation by optimizing the support tech stack and driving AI-driven deflection initiatives.
— Act as the primary bridge between Support and Product/Engineering to improve supportability and lead crisis management.
— Build a high-performing global team and oversee the vendor/BPO strategy, performance, and commercials.
Requirements:
— 10+ years in Customer Support/CX, with 5+ years leading multi-region global teams at scale.
— Proven track record of improving key outcomes (CSAT, resolution time, cost-to-serve) in high-growth environments.
— Expertise in capacity planning, workforce management, and building scalable operational processes.
— Strong analytical skills with proficiency in Excel, BI tools (Looker, Tableau), and ideally SQL.
— Hands-on experience applying AI and automation (LLMs, automated triage, chatbots) in support workflows.
— Must be based in or relocate to Singapore.
Nice to have:
— Experience in B2B SaaS, fintech, or complex regulated payment environments.
— Proficiency with global support platforms like Zendesk and knowledge systems like Confluence.
— Success in BPO vendor relationship management, including commercial optimization and compliance.
Culture & Benefits:
— Environment for successful builders with founder-like energy and a focus on true ownership.
— Collaborative culture that values humility and a "get stuff done" mentality.
— Opportunity to solve complex, high-visibility problems within a high-growth, well-funded global company.
— Commitment to diversity, equity, and equal opportunity employment.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
How you’ll make an impact
- Deliver expertise and guidance to our key merchants by crafting optimal payments strategy.
- Conduct deep-dive exploratory data analysis to uncover insights and anomalies
- Conduct experiments and A/B tests to improve performance, including ML based solutions.
- Develop cutting-edge automation tools aimed at monitoring and optimising merchants’ performance.
- Implement robust measurements to assess how proposed solutions impact merchants' performance and revenue, providing valuable insights for both internal and external ROI.
- Collaborate with various teams across the company to ensure an outstanding merchant experience and feed requirements for product development
- Elevate internal awareness, particularly within the executive team, regarding the full spectrum of merchant services and benefits provided
- Drive a culture of cross-team learning and knowledge sharing
What we’re looking for
- 3+ years in an analytical role either at a Fintech or Consultancy, using analysis to make business recommendations
- A huge advantage if you have previous experience working as Payment Analyst/Expert
- Data driven approach, by clearly defining success metrics and measuring progress against them
- SQL / Python knowledge to extract & analyse large data from our Data Warehouse
- Good knowledge of today’s major e-commerce and payments technologies and trends
- Customer driven and able to establish robust relationship with assigned customer base
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The FP&A Manager will support the end-to-end close lifecycle for our San Jose operations, driving accuracy and efficiency across journal entry preparation, reconciliations, and analysis. This role serves as a key pillar in the finance department, supporting critical month-end and year-end close activities while ensuring strict compliance with internal policies and tax regulations. As a proactive problem-solver, you will not only manage cross-functional queries and audit documentation but also identify strategic opportunities to automate workflows and streamline close processes within a fast-paced, complex organizational environment.
What You’ll Be Doing
Reporting directly to the Global Head of Finance, the Senior Manager FP&A will own the company's financial roadmap — from the annual operating plan and rolling forecasts to investor-grade scenario models and capital markets presentations. Critically, this person will also serves as the primary financial content author for investor-facing materials and investor engagement, working alongside the Global Head of Finance, CFO, and CEO to articulate the company's financial story to institutional investors, sovereign wealth funds, private equity, and equity capital markets participants.
What We Look For In You
1. Financial Planning & Forecasting
Build and own the company's Annual Operating Plan (AOP) — a rigorous, bottom-up budget covering all six finance units and all business segments
Lead the quarterly rolling re-forecast cycle, incorporating latest trading volumes, crypto market conditions, macro environment, and business unit updates
Establish a monthly financial review cadence with all six Finance unit heads, producing variance analysis and forward-looking commentary
2. Investor Presentation & Capital Markets Support
Serve as the primary financial author for investor materials — Lead the construction of all investor-facing financial content — investor presentations, management roadshow decks, financial narrative sections of the S-1 / F-1 registration statement
Build and maintain an investor-grade financial model that can be shared with prospective institutional investors, covering historical financials, KPI drivers.
Develop the company's financial equity story — in partnership with the CFO and external advisors
Build and maintain relationships with sell-side analysts and institutional investors, supporting the CFO in soft-touch investor outreach during the 12-month pre-IPO period
Own the preparation of quarterly earnings materials post-IPO: earnings release, CFO script, analyst Q&A preparation, and management discussion sections
3. Business Finance Partnering
Deploy and manage embedded Finance Business Partners across the company's major business units, acting as the financial partner to each segment's leadership team on resource allocation, product economics, and performance management
Own OpEx budget management across all corporate functions — headcount planning, discretionary spend, capital expenditure prioritisation — acting as the financial gatekeeper for all material resource allocation decisions
Build and manage a two-gate strategic investment review process: all investments above a defined IRR threshold (≥25% IRR on Base scenario; positive IRR on Bear / Winter Mode scenario) require FP&A-endorsed investment cases before Board approval
Provide go/no-go financial analysis for all new market entries, new product launches, M&A opportunities, and strategic partnerships
4. Board & Executive Reporting
Produce the monthly and quarterly financial package for the Board of Directors and Management Team — concise, with clear variance commentary, updated forecasts, and strategic recommendations
Lead the FP&A input into the monthly Management Team Reporting cycle
Support the CEO and CFO in preparation for Board meetings, Audit Committee reviews, and any investor committee meetings requiring financial presentation
5. FP&A Infrastructure & Team Building
Build the FP&A team from the ground up — hiring, developing, and leading a team of finance professionals across corporate FP&A, business finance partnering, and investor analytics
Implement the FP&A technology stack: Anaplan (planning and forecasting), connected to NetSuite (actuals), data warehouse, and Looker (dashboards)
Design and implement the KPI framework that will serve as the operating dashboard for the company, the Board, and future public company investors — covering trading volume, revenue per user, take rate, EBITDA margin, and segment-level metrics
Establish the monthly operating cadence described in the five-step Monthly Operating Cycle framework, embedded across all business units
Nice to Have
8–12 years of progressive finance experience, including at least 3 years in a senior FP&A or strategic finance role. Strong performers at the 10-year mark are encouraged to apply
Capital markets exposure — the candidate should have participated in or supported at least one of: an IPO or pre-IPO process, or an investor-facing finance role at a publicly listed or late-stage company. Ability to author financial content for institutional investors is essentia
Investment banking or strategy consulting background — ideally 2–4 years at a bulge bracket or major regional investment bank, or a leading strategy consulting firm, with strong financial modelling and investor presentation skills. The ability to build and defend a valuation model under investor scrutiny is core to this role
Fintech or crypto domain knowledge — understanding of digital asset revenue models (transaction fees, staking, custody, stablecoins), or equivalent experience at a high-growth fintech or technology company
FP&A or strategic finance experience — hands-on experience with budgeting, forecasting, variance analysis, and Board-level financial reporting at a high-growth company
Strong executive communication skills — must be able to present financial analysis clearly and confidently to senior leadership and external audiences
Multi-currency, multi-entity financial modelling experience across at least two major regions
Bachelor's degree in Finance, Economics, Accounting, or related field. MBA or CFA is a plus but not required
Pre-IPO experience — ideally has supported a company through the full IPO journey from financial model construction through to S-1 filing and post-listing earnings cadence
Anaplan, NetSuite, SQL proficiency — hands-on experience with modern FP&A tools, not just management oversight
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $171,733 - $214,666
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Morocco; Algeria; Tunisia; Spain; United Kingdom; France
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established tech companies across SaaS, MarTech, FinTech, and IT services.
Unlike traditional outsourcing agencies, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is a high-growth sales acceleration partner specializing in outsourced sales development and lead generation for ambitious B2B brands. With over 13 years of experience, the team helps mid-market and enterprise organizations across the UK, Europe, and North America navigate complex sales cycles in sectors like FinTech, Healthcare, and Manufacturing. They combine a consultative, question-based methodology with a cutting-edge sales tech stack to transform lead flow into tangible revenue.
Job Summary
We are seeking a high-performing, trilingual Sales Development Representative to spearhead growth across the French and Spanish markets. Joining a well-established organization with over 15 years of sales excellence and proven methodologies, you will act as the frontline of our business development efforts. This is a remote-first opportunity for a professional who thrives in a fast-paced environment and wants to leverage their linguistic expertise to drive high-value pipeline for global SaaS clients.
Key Responsibilities
Execute high-volume outbound prospecting, maintaining a baseline of 50 calls per day.
Conduct targeted outreach across French and Spanish territories to identify and qualify new business opportunities.
Consistently achieve a monthly target of 10 qualified outbound opportunities.
Manage and document all activity within Salesforce to ensure data integrity and pipeline visibility.
Collaborate with internal teams to refine messaging and optimize conversion rates in specific geographic markets.
Actively engage in ongoing coaching and training to master the company’s signature sales methodology.
Requirements
Fluency in French, Spanish, and English (written and spoken).
Minimum of 2 years of experience in a Sales Development Representative (SDR) or Business Development (BDM) role.
Proven track record of meeting or exceeding outbound activity and meeting-set targets.
Proficiency with Salesforce CRM.
Ability to work within the UK (GMT) timezone.
Highly coachable, curious, and determined mindset with an affable communication style.
Nice-to-Haves
Prior experience selling SaaS or technical solutions.
Experience working within an outsourced sales or agency environment.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Lagos, Nigeria
Who We Are
We’re a technology-driven financial services company committed to making financial inclusion count for millions of Nigerians. Through innovation and customer-centric solutions, we provide lending, savings, payments, and other financial products that help individuals and businesses thrive.
The Position
We are seeking an experienced and commercially astute Project Manager to lead the end-to-end implementation of Salesforce CRM across the business.
This role will drive the full lifecycle of the Salesforce deployment, including solution design, stakeholder alignment, system integration, implementation, adoption, and optimization. A key focus will be ensuring seamless integration between Salesforce, Rencore, and Mambu to support customer management, loan origination, deposit onboarding, and card product workflows.
As the Salesforce Champion, you will work closely with business and technology teams to deliver a platform that drives operational efficiency, customer experience, and business growth.
Responsibilities
Salesforce Project Delivery
Lead full lifecycle Salesforce implementations and enhancements—from requirements gathering and solution design through configuration, integration, testing, data migration, training, go-live, and post-go-live optimization.
Develop and manage detailed project plans, timelines, budgets, resource plans, and risk registers using Agile, Waterfall, or hybrid methodologies.
Serve as the Salesforce Implementation Champion by building executive sponsorship, driving cross-functional alignment, and promoting user adoption across departments.
Work closely with Salesforce architects, developers, administrators, and external implementation partners to deliver high-quality solutions.
Facilitate workshops, process mapping, gap analysis, and requirements sessions to translate business needs into effective Salesforce configurations and automations.
Lead change management, communication plans, and training programs to maximize user adoption and minimize resistance.
Manage project budgets, vendor relationships, and resource allocation to deliver projects on time and within budget.
Deliver the Salesforce CRM implementation aligned to business goals across the Loans, Deposits, and Cards business lines.
Project Planning & Governance
Develop and maintain a comprehensive project plan covering scope, milestones, resource allocation, risk management, and budget tracking.
Establish governance structures including steering committee meetings, working groups, and cross-functional status reviews.
Monitor and report project health metrics including RAG status, issue logs, dependency maps, and change control.
Apply structured project management methodologies appropriate to the implementation context.
Systems Integration & Technical Oversight
Lead the design and delivery of the Salesforce → Rencore → Mambu integration model.
Define data flow specifications, field mapping, and API integration requirements with architects and integration teams.
Define and validate condition-based triggers governing when customer information is propagated into Mambu.
Oversee data migration, system integrations, and quality assurance activities.
Coordinate User Acceptance Testing (UAT), System Integration Testing (SIT), and regression testing cycles.
Product Workflow Delivery
Oversee Salesforce workflow design and configuration for Loans, Deposits, and Cards product lines.
Ensure workflows align with regulatory, compliance, and operational requirements.
Support:
Loans
: Lead capture, credit application intake, document collection stages, underwriting handoff, and disbursement triggers.
Deposits
: Account opening workflows, customer onboarding journeys, compliance documentation, and activation conditions.
Cards
: Card application management, eligibility checks, approval workflows, and fulfilment integration.
Customer & Lead Data Management
Define data governance standards for customers and lead information managed within Salesforce, including mandatory fields, data quality rules, and lifecycle stages.
Establish validation frameworks that determine when a lead record matures into a customer profile eligible for downstream system population.
Ensure the integrity and completeness of data migrated or created in Salesforce, with traceability into Rencore and Mambu.
Stakeholder & Change Management
Serve as the primary point of accountability for all Salesforce implementation workstreams with internal and external stakeholders.
Manage relationships with implementation partners, Rencore technical teams, and Mambu integration support.
Lead organisational readiness activities, including training programmes, process documentation, and adoption tracking.
Proactively manage stakeholder expectations and escalate risks or blockers through appropriate governance channels.
Compliance & Regulatory Alignment
Ensure the implementation adheres to NDPR and applicable regulatory requirements.
Collaborate with Compliance and Legal teams to ensure AML, KYC, and credit risk requirements are embedded within workflows.
Ensure audit trails are built into Salesforce configurations to support regulatory reporting and audit requirements.
Requirements
What You Bring
Education & Experience
Bachelor’s degree in computer science, Information Systems, Business Administration, or a related field; Master’s degree is an advantage.
Minimum 7 years of project management experience, with at least 3 years managing CRM or enterprise software implementations.
Proven track record delivering Salesforce implementations in complex, multi-stakeholder environments.
Demonstrated experience managing system integration projects involving multiple platforms, APIs, and data pipelines.
Experience in financial services or fintech, with knowledge of core banking concepts, loan origination, deposit management, or card processing.
PMP, PRINCE2, SAFe, or equivalent project management certification required.
Technical Expertise
Strong knowledge of Salesforce platforms including Sales Cloud, Service Cloud, or Financial Services Cloud.
Experience managing integration architecture, APIs, data migration, and data quality initiatives.
Familiarity with Mambu or similar cloud-native core banking platforms.
Proficiency with project management tools such as JIRA, MS Project, Asana, and Confluence.
Preferred Qualifications
Salesforce Administrator or Salesforce Project Management certification.
Experience working in regulated financial services environments.
Knowledge of CBN regulatory frameworks.
Experience supporting large-scale digital transformation programmes.
This Job Is Perfect For You If You
Have successfully delivered enterprise CRM implementations from planning through deployment.
Can balance business priorities, technical requirements, and stakeholder expectations.
Thrive in complex, cross-functional environments.
Have strong systems thinking and integration experience.
Are highly organized, commercially minded, and delivery focused.
Benefits
What's In It For You
Lead a high-impact digital transformation programme at the heart of the business.
Partner with senior leaders across Technology, Operations, Product, and Commercial teams.
Gain exposure to Salesforce, core banking integration, and large-scale fintech transformation initiatives.
Competitive compensation and benefits package.
Opportunity to make a lasting impact in a fast-growing, technology-driven financial services organisation.
Location: Ciudad de México, Mexico
Workplace: on-site
El Agente de Soporte Tier 2 es responsable de resolver los casos escalados desde Tier 1 que requieren mayor análisis, investigación y dominio de los productos y procesos de NOVACARD. El trabajo se gestiona íntegramente en nuestro Tier 2 Issue Tracker, donde cada caso se registra, se documenta con seguimientos y se cierra dentro de los tiempos de servicio (SLA) definidos.
Buscamos una persona organizada, analítica y orientada a resultados, capaz de manejar un volumen constante de casos sin descuidar la calidad ni los plazos. El desempeño se mide con indicadores objetivos del tracker (resolución, tiempo promedio y cumplimiento de SLA), que también forman la base del esquema de bonos.
• Atender y resolver tickets escalados desde Tier 1, investigando la causa raíz de cada caso.
• Registrar cada caso en el tracker con la información, prioridad y clasificación correctas.
• Documentar el avance mediante seguimientos oportunos, manteniendo un historial claro y auditable.
• Gestionar la cartera de casos abiertos de forma proactiva para evitar vencimientos de SLA.
• Coordinar con otras áreas (operaciones, riesgo, sistemas) cuando un caso lo requiera.
• Cerrar los casos con el estado correcto y la resolución debidamente justificada.
Apoyar a colegas actualizando casos compartidos cuando sea necesario
Formación y experiencia
• Escolaridad: bachillerato concluido; licenciatura (trunca o terminada) en administración, finanzas, sistemas o afín es deseable.
• Experiencia: 1 a 2 años en atención a clientes, soporte o contact center, idealmente con manejo de escalaciones o casos de segundo nivel.
• Sector: experiencia previa en banca, fintech, medios de pago o tarjetas es una ventaja importante.
• Herramientas: manejo de hojas de cálculo (Google Sheets / Excel) y sistemas de tickets o CRM.
Conocimientos y habilidades técnicas
• Capacidad de análisis y resolución de problemas para identificar la causa raíz de un caso.
• Comprensión de tiempos de servicio (SLA), prioridades y flujos de escalación.
• Atención al detalle en el registro y documentación de la información.
• Buena redacción para dejar seguimientos claros y profesionales.
• Comodidad trabajando con datos, estados y métricas de desempeño.
Habilidades personales
• Organización y gestión del tiempo para manejar múltiples casos en paralelo.
• Orientación a resultados y a la mejora continua de indicadores.
• Comunicación clara y empatía con el cliente y con el equipo.
• Autonomía y responsabilidad sobre la cartera de casos propia.
• Trabajo en equipo y disposición a apoyar casos compartidos.
Location: Poland; Brazil; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; South Africa; Czech Republic; Hungary; Mexico; Chile; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers.
As a Senior Software Engineer in Payward Services you'll build and scale the systems that make this platform work under the hood, from real-time coordination across services to the infrastructure enterprise partners depend on to move money and assets safely, at scale, every day. We’re looking for builders who thrive in ambiguity, move quickly with ownership, and care deeply about creating robust solutions.
THE OPPORTUNITY
- Design and implement robust Rust services and libraries that power trading, payments, and crypto experiences with a focus on reliability, performance, and user impact.
- Write reusable, testable, and highly efficient code that scales across teams and supports revenue-critical systems without compromising safety or security.
- Collaborate on large-scale distributed systems architecture, translating evolving product requirements into resilient, low-latency solutions.
- Work alongside hundreds of experienced Rust engineers, contributing to a high-performance, product-driven engineering culture.
WHAT YOU BRING
- 5+ years of software engineering experience
- Proficient in writing network services or asynchronous code in Rust
- Have a security-first mindset during system design to ensure robustness
- Demonstrate the ability to autonomously debug issues across the stack (OS, network, application)
- Apply a solid understanding of distributed systems and technologies, including RPC protocols, Kafka, and Event-Driven Systems, to design scalable solutions
- Collaborate effectively with product teams to gather requirements and constraints for designing appropriate systems
- Take complete end-to-end ownership of systems and libraries
- Provide mentorship to other engineers while contributing to defining the technical culture
NICE TO HAVES
- Experience building B2B focused products, ideally in the fintech or crypto space
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Seoul, South Korea
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Enterprise Account Executive based in Seoul, you'll drive adoption of safe, frontier AI technology across Korea's financial services industry — banks, insurers, asset managers, and fintech companies. You'll own the full sales cycle from prospecting to closing, working with senior leaders to help them modernize operations, risk, and customer-facing functions with Anthropic's AI solutions.
Key responsibilities
Own and exceed revenue targets by winning new accounts and expanding relationships across Korea's FSI companies.
Build and execute territory plans, identifying opportunities across retail banking, corporate/investment banking, insurance, asset management, and fintech-adjacent units
Lead consultative sales processes with senior stakeholders — including heads of digital transformation, risk and compliance leaders, IT leadership, and business-line executives
Navigate Korea's FSI regulatory environment, including Financial Supervisory Service (FSS) requirements, data residency, model risk, and financial-sector compliance
Work with internal teams (Product, Engineering, Applied AI, Partnerships, Legal) to tailor solutions that meet financial-sector security and compliance standards
Stay informed on trends shaping Korean FSI, including digital banking, AI in risk/underwriting, and regulatory shifts around AI use in finance
Preferred qualifications
8+ years of enterprise sales experience in Korea, with significant exposure to financial services
A genuine understanding of how Korean financial institutions make technology decisions, including the role of regulators, internal risk/compliance functions, and IT governance
Direct experience navigating Financial Supervisory Service (FSS) requirements and review processes — this is required given how heavily FSS oversight shapes technology adoption in Korean FSI
A track record of managing complex, multi-stakeholder sales cycles typical of FSI, including rigorous security and compliance review
Proven experience exceeding revenue targets within financial services accounts
Excellent communication skills in both Korean and English
A passion for AI built and deployed safely
What We Offer
Competitive base salary and commission
Equity participation
Comprehensive benefits
Hybrid work model
Access to cutting-edge AI technology and world-class research team
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Baku
Workplace: onsite
ABOUT US
Xsolla is a global video game commerce company that provides a comprehensive suite of tools and services for game developers and publishers - including payments, distribution, game stores, launcher solutions, and partner network services. Our platform processes transactions across 200+ geographies, supporting thousands of games and millions of players worldwide. Quality is not optional - it is foundational to every product we ship.
ROLE OVERVIEW
The Director of QA is a senior technical leadership role responsible for owning and scaling Xsolla's quality engineering function across multiple product lines, teams, and time zones. You will define and drive the strategic vision for quality assurance - from test automation architecture and CI/CD integration to AI-assisted testing practices and performance engineering. You will lead a distributed organization of 30+ QA engineers and leads as part of a broader QA organization of 75+ professionals, ensuring predictable, high-quality releases across every product Xsolla delivers. This is not a management-only position. You must be deeply technical - capable of reviewing automation code, architecting test frameworks, debugging CI/CD pipelines, and evaluating AI-driven testing approaches hands-on.
Key Responsibilities
Strategic Leadership & Ownership
Define and execute the QA strategy across all Xsolla products, aligning quality objectives with business goals and product roadmaps.
Own QA deliverables end-to-end - from test planning through release sign-off - and be accountable for outcomes, not just activities.
Establish and enforce quality gates, defect governance policies, and release readiness criteria across all product teams.
Drive organizational maturity: evolve the QA function from reactive testing to proactive quality engineering embedded in every stage of the
SDLC
.
Represent QA at the executive level - articulate quality risks, tradeoffs, and resource needs to VP/C-level stakeholders with clarity and data.
Technical Excellence
Architect and oversee enterprise-grade test automation frameworks spanning UI (Playwright), API, database validation (SQL), and performance testing (K6).
Define and maintain standards for test code quality - including code reviews,
PR
contributions, reusable libraries, and modular test design.
Deep understanding of
Git workflows
- branching strategies, merge request reviews, repository hygiene, and code versioning best practices across multiple repositories.
Expert-level knowledge of
CI/CD pipelines
- design, optimize, and troubleshoot automated build, test, and deployment pipelines (GitHub Actions, GitLab CI, Jenkins, or similar).
Ensure all automation is fully integrated into CI/CD pipelines, with clear pass/fail signals, automated regression gates, and performance benchmarks at every release stage.
Drive adoption of
infrastructure-as-code
practices for test environments - containerized test execution, ephemeral environments, and environment parity between staging and production.
Evaluate, select, and implement QA tooling - including test management platforms (Qase), observability tools, and defect tracking integrations.
AI Integration & Innovation
Proven track record of using AI in day-to-day QA activities
- not aspirational, but demonstrated. You have used AI tools to generate test cases, write automation code, analyze test results, identify flaky tests, or accelerate debugging.
Champion and operationalize AI-assisted quality engineering across the organization - specifically using
Claude AI
for code generation, test design, automation scripting, and documentation.
Define governance frameworks for AI-generated test artifacts - validation, review, and sign-off processes to ensure AI outputs meet quality standards.
Stay current with AI/ML advancements relevant to testing - intelligent test selection, predictive defect analysis, autonomous test generation, and self-healing automation.
Establish metrics to measure the impact of AI adoption on QA velocity, coverage, and defect detection rates.
Team Leadership & People Development
Lead, mentor, and develop a distributed team of
30+ QA professionals
- including QA Leads, Senior QA Engineers, and QA Engineers - across
multiple time zones
(Americas, Europe, Asia-Pacific).
Build a high-performance culture rooted in ownership, technical excellence, continuous learning, and psychological safety.
Conduct regular 1:1s, career development conversations, and performance reviews. Identify and grow future QA leaders.
Design and implement onboarding programs, skill development paths, and technical training curricula - including AI literacy for all QA team members.
Manage resource allocation and capacity planning across multiple concurrent projects, ensuring predictable and sustainable QA delivery.
Navigate cross-cultural team dynamics with sensitivity and effectiveness - a truly global team requires a global leadership mindset.
Process Rigor & Quality Governance
Enforce rigorous QA processes across the organization: •
Test case management
: Create, maintain, and execute comprehensive test cases in
Qase
with full traceability (pass, fail, blocked statuses).
Bug documentation
: Ensure all staging bugs are filed with detailed reproduction steps, expected vs. actual behavior, environment details, screenshots/videos, and severity classification - following established training standards.
Automation framework documentation
: Maintain clear, up-to-date documentation for all automation frameworks, ensuring any engineer can onboard and contribute.
QA Score
: Drive iterative improvements in QA Score metrics - tracking automation coverage, defect escape rate, test execution velocity, and regression stability.
Define and track QA KPIs and OKRs - present quality dashboards and trend analysis to leadership regularly.
Conduct root cause analysis on production escapes and implement systemic corrective actions.
Cross-Functional Collaboration
Partner closely with Engineering, Product, DevOps, and Release Management to embed quality practices into every phase of the development lifecycle.
Work effectively in
Agile/Scrum environments
- participate in and drive sprint planning, retrospectives, daily stand-ups, and release ceremonies.
Act as the primary QA stakeholder for cross-functional initiatives - environment strategy, deployment automation, incident response, and post-mortem processes.
Build strong relationships with engineering leadership to ensure QA is not a bottleneck but an accelerator.
Common Expectations Across All QA Roles
Must be
technical and able to write code
for testing and automation.
Use
Claude AI
to assist in code creation, automation, and test design.
Follow QA processes rigorously: create and execute robust test cases in
Qase
, maintain clear documentation in automation frameworks, ensure traceability of executed test cases with statuses (pass, fail, blocked), and file
Staging Bugs
with detailed documentation following training standards.
Contribute to iterative improvements in QA Score and testing processes.
Strong communication and collaboration skills, analytical mindset, and commitment to continuous learning.
Ability to work effectively in Agile/Scrum environments, participating in sprint planning, retrospectives, and daily stand-ups.
Required Qualifications
15+ years of experience in QA/Quality Engineering
, with at least
6+ years in Senior Manager or Director-level roles
.
Proven experience leading teams of 30+ people
distributed across multiple time zones and cultural contexts.
Hands-on technical proficiency
- you can write and review test automation code, not just manage people who do. Proficiency in one or more: Python, JavaScript/TypeScript, Java.
Deep expertise in test automation frameworks
: Playwright, Selenium, Cypress, or equivalent for UI; REST/GraphQL API testing tools; database validation via SQL.
Performance testing experience
: K6, JMeter, Gatling, or Locust - designing, executing, and analyzing load/stress/soak tests.
Expert knowledge of Git
: branching strategies (GitFlow, trunk-based), pull request workflows, code review practices, repository management across multiple repos.
Expert knowledge of CI/CD
: designing and maintaining pipelines (GitHub Actions, GitLab CI, Jenkins, CircleCI), integrating automated tests into build/deploy workflows, debugging pipeline failures.
Demonstrated use of AI tools in professional QA work
- Claude, ChatGPT, Copilot, or similar - for test generation, automation coding, defect analysis, or process optimization. Provide specific examples.
Strong understanding of Agile/Scrum methodologies
and experience operating within and across Agile teams.
Experience with test management platforms
(Qase, TestRail, Zephyr, or similar).
Excellent communication skills
- ability to present complex technical quality topics to non-technical stakeholders, write clear documentation, and influence without authority.
Bachelor's degree in Computer Science, Engineering, or related field
(or equivalent practical experience).
Preferred Qualifications
Experience in the
video game, fintech, or e-commerce/payments industry
- understanding the unique quality challenges of high-throughput transaction systems.
Experience with
cloud-native architectures
(GCP, AWS, Azure) and testing strategies for microservices, event-driven systems, and distributed architectures.
Familiarity with
containerization and orchestration
(Docker, Kubernetes) for test environment management.
Experience building or managing
unified test environments
- non-production environment strategies that enable safe, deterministic, and scalable validation.
Knowledge of
security testing
fundamentals (
OWASP
, penetration testing, vulnerability scanning).
Experience with
data pipeline testing
and data quality validation.
Background in establishing
QA Centers of Excellence
or transforming QA organizations from manual-heavy to automation-first.
What Success Looks Like (First 12 Months)
90 days
: Complete assessment of current QA processes, tooling, team capabilities, and automation coverage. Establish relationships with all QA leads and key engineering stakeholders. Identify top 3 strategic gaps.
180 days
: Deliver a QA strategy roadmap aligned with product and engineering priorities. Implement measurable improvements in automation coverage and CI/CD test integration. Launch AI-assisted testing pilot across at least 2 product teams.
365 days
: Achieve measurable reduction in production defect escape rate. Demonstrate >80% automation coverage on critical regression paths. AI-assisted testing practices adopted across all QA teams. QA Score trending consistently upward. Team engagement and retention metrics at or above company benchmarks.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Ciudad de México, Mexico
Workplace: on-site
The Communications Manager is responsible for bringing the NovaFin brand to life across
all owned and earned channels. This role ensures that the company's brand, voice, and
messaging are executed consistently and effectively throughout the customer journey, from
initial awareness through customer advocacy.
Working closely with senior leadership and future brand leadership, the Communications
Manager will oversee content creation, social media, public relations, creative production,
and brand governance. This is a highly execution-focused role responsible for turning brand
strategy into high-quality, market-facing communications that strengthen customer trust,
engagement, and brand recognition.
Brand Execution & Governance
Ensure consistent application of NovaFin's brand identity, voice, tone, and messaging across all customer-facing communications.
Maintain and update brand guidelines and communication standards.
Serve as the primary guardian of brand consistency across marketing, customer communications, product messaging, and sales support materials.
Review and provide guidance on materials developed by internal teams and external partners to ensure alignment with brand standards.
Content & Owned Channels
Own and manage NovaFin's organic social media presence, including content planning, copy development, publishing, and community engagement.
Oversee the company's blog, content hub, and other owned communication channels.
Develop content that supports brand awareness, customer education, trust-building, and engagement.
Maintain a consistent content calendar and publishing cadence across channels.
Public Relations & External Communications
Develop and manage media relations and external communication initiatives.
Prepare press releases, media kits, corporate announcements, and executive communications.
Coordinate spokesperson preparation and support media opportunities.
Monitor media coverage and ensure brand messaging is accurately represented.
Creative Production Management
Develop creative briefs and manage the production of marketing and communication assets.
Coordinate internal designers, agencies, freelancers, and production partners to ensure projects are delivered on time and on brand.
Review and approve creative output to ensure quality and consistency.
Vendor & Agency Management
Manage relationships with creative agencies, freelancers, public relations firms, and external production vendors.
Oversee project timelines, budgets, deliverables, and quality standards.
Evaluate vendor performance and identify opportunities for improvement.
Community Engagement & Brand Advocacy
Manage community interactions across owned social platforms.
Monitor customer feedback and identify opportunities to strengthen brand perception.
Support initiatives that encourage customer advocacy and positive brand engagement.
Reporting & Performance Monitoring
Track and report on content, social media, public relations, and brand engagement performance.
Monitor brand sentiment, media coverage, engagement metrics, and share of voice.
Provide recommendations to improve communication effectiveness and audience engagement.
Qualifications
Bachelor's degree in Communications, Marketing, Public Relations, Journalism, Business Administration, or a related field.
5–8 years of experience in communications, content marketing, public relations, social media management, or brand communications.
Experience managing agencies, freelancers, and creative production workflows.
Experience within fintech, financial services, consumer lending, or technology environments is preferred.
Strong understanding of content development, public relations, social media management, and brand governance.
Knowledge & Skills
Exceptional written and verbal communication skills in English and Spanish.
Strong editorial judgment and storytelling capabilities.
Experience developing and managing content calendars and communication plans.
Strong project management and organizational skills.
Ability to manage multiple stakeholders and competing priorities.
Experience coordinating creative production across internal and external resources.
Strong attention to detail and commitment to brand consistency.
Ability to thrive in a fast-paced, high-growth environment.
Location: Manhattan, United States
Workplace: hybrid
We are partnering with a high-growth alternative finance platform in the commercial funding and merchant cash advance (MCA) space. Seeking a dynamic Director of Operations to oversee core business processes, drive operational efficiency, and build a foundation for sustainable growth alongside executive management.
Key Responsibilities
Team Leadership & Development: Lead, coach, and manage a multi-tiered operational staff (combining local and global resources) focused on daily execution and accountability.
Operational Execution: Direct end-to-end operational activities, including pipeline throughput, payment processing, portfolio management, and daily reporting.
Systems & Vendor Management: Oversee operational tech infrastructure, managing software integrations, third-party vendor relationships, and system enhancements.
Process Optimization: Continuously audit current workflows to eliminate bottlenecks, automate manual tasks, and optimize execution speed while preserving credit standards.
Cross-Functional Collaboration: Work closely with senior management to align operational capabilities with overall business objectives and technology implementations.
Business Continuity: Troubleshoot technical or operational issues rapidly to ensure seamless service delivery and minimal downtime.
8+ years of operational leadership experience, with required background in merchant cash advance (MCA), alternative business financing, or specialty fintech.
Demonstrated success scaling operational functions, refining processes, and implementing software integrations in a fast-moving setting.
Broad operational technical comfort across Loan Origination Systems (LOS), CRM platforms, and data reporting tools.
Strong leadership, analytical problem-solving skills, and a balanced focus on strategy and hands-on execution.
Prior experience in a high-growth or entrepreneurial environment is strongly preferred.
Location: Ciudad de México, Mexico
Workplace: on-site
We are the first interest-free and no-annual-fee credit card in Mexico, designed to simplify personal finances and give users complete control through a mobile app. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and access to modern financial products.
As we continue to scale, we are looking for a Vendor Operations Manager to own relationships and operational processes with our external partners and service providers.
We are looking for a Vendor Operations Manager to join the NOVACARD Risk Tech team.
In this role, you will be responsible for coordinating external service providers, maintaining operational relationships with partners, monitoring service quality and costs, supporting integrations, and ensuring the continuity of critical business processes.
You will work closely with Risk Tech, Product, Operations, Finance, Customer Support, Compliance, and external vendors to ensure that our external services operate reliably, efficiently, and cost-effectively.
Vendor & Partner Management
Own day-to-day communication with external vendors and service providers
Coordinate incident resolution and follow-up activities with partners
Track SLA compliance and service performance
Organize operational reviews and regular follow-up meetings
Escalate critical issues and drive resolution
Coordinate contract renewals and vendor-related operational activities
External Services Operations
Coordinate operational processes related to credit bureaus, KYC providers, fraud prevention services, identity verification solutions, banking data providers, and other external partners
Support onboarding of new vendors and services
Coordinate testing and validation activities for new integrations and changes
Maintain operational documentation and process runbooks
Ensure business continuity for vendor-dependent processes
Reporting & Regulatory Processes
Coordinate periodic reporting processes with external organizations and bureaus
Prepare, validate, and submit required files and reports
Monitor report quality and resolve discrepancies
Maintain documentation and supporting evidence required for audits and compliance requests
Cost & Billing Management
Monitor service usage and operational costs
Validate invoices and vendor charges
Reconcile billing discrepancies with providers
Support budgeting and forecasting activities related to external services
Incident Management
Coordinate investigation of incidents involving external providers
Collect logs, examples, and supporting evidence
Communicate with vendors during production incidents
Track corrective actions and post-incident follow-up activities
Drive resolution of recurring operational issues
Cross-functional Coordination
Work closely with Risk Tech, Product, Operations, Customer Support, Finance, Compliance, and Data teams
Coordinate implementation of process improvements and automation initiatives
Ensure alignment between business requirements and vendor capabilities
Requirements
Native or fluent Spanish
English B2+ (written and spoken)
3+ years of experience in fintech, banking, payments, lending, or technology companies
Experience managing external vendors, partners, or service providers
Strong stakeholder management and communication skills
Experience coordinating operational processes and production incidents
Advanced Excel or Google Sheets skills
Strong analytical and problem-solving mindset
Ability to manage multiple priorities in a fast-paced environment
Strong attention to detail and process ownership
Nice to Have
Experience working with credit bureaus, KYC providers, fraud prevention solutions, identity verification platforms, or financial data providers
Experience in lending, credit cards, digital banking, or fintech products
Basic SQL knowledge
Experience working with APIs and technical integrations
Experience validating invoices and vendor billing
Familiarity with Jira, Confluence, Notion, or similar tools
What We Offer
Opportunity to work on a fast-growing fintech product in Mexico
High ownership and direct impact on critical business operations
International and collaborative environment
Competitive compensation package
Professional growth opportunities within Risk Tech and Operations
Exposure to leading fintech, KYC, fraud prevention, and credit bureau partners
Location: APAC
About the Role
OKX is looking for a Senior Director of AI to lead both people and product — building and managing a high-calibre AI team while staying deeply involved in the design, evaluation, and production deployment of autonomous agent systems. This role calls for a leader who leads by doing: technically grounded, sharp on product judgment, and able to translate both into tangible business outcomes.
What You'll Do
Team Leadership
— Build, manage, and develop a team of AI engineers and researchers; own hiring, growth, and performance across the function
Agent Product Delivery
— Lead end-to-end delivery of autonomous AI Agent products, covering the full lifecycle from requirements and architecture through to production operations
Eval-Driven Development
— Establish benchmark-driven evaluation frameworks that replace manual iteration with quantifiable quality signals across agent systems
Agent Harness Design
— Design and implement end-to-end Agent Harness infrastructure to ensure agent stability and reliability in complex, real-world scenarios
LLM
Orchestration
— Orchestrate creative reasoning steps alongside deterministic guardrails, finding the right balance between flexibility and control
Engineering Workflow Integration
— Embed AI Agent capabilities deeply into core products and engineering pipelines, improving both developer productivity and business value
Cross-functional Alignment
— Collaborate with product, engineering, and business teams to ensure technical direction stays tightly aligned with strategic priorities
What We're Looking For
Must-have
Master's or PhD in Computer Science, Artificial Intelligence, or a related field (PhD preferred)
10+ years of experience in AI/ML research, productization, or platform development, including core technical or leadership roles at globally recognized technology companies
Deep expertise in LLMs and Generative AI, deep learning, reinforcement learning, recommendation systems, and related areas
Proven track record of translating AI capabilities into measurable business outcomes
End-to-end delivery experience with autonomous AI Agent products, from inception and architecture through to production operations
Hands-on experience integrating AI deeply into engineering and development workflows — such as AI coding assistants, automated code review, or developer productivity tooling
Proficiency in Mandarin and English is required to collaborate across our multilingual, cross-regional teams
Nice to have
Background at an AI-native startup or frontier AI lab, with familiarity with fast-cycle product iteration
AI publications, patents, or industry-recognized technical contributions
Familiarity with the unique technical challenges of applying AI in crypto, fintech, or high-frequency data environments
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
УдалённоleadUnited Kingdom; Canada; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
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