Вакансии

Задачи: — Разрабатывать и развивать высоконагруженные кредитные продукты, которыми ежедневно пользуются миллионы клиентов; — Писать и поддерживать сервисы на .NET/C#, уделяя внимание надежности, производительности и качеству кода; — Проектировать API и BFF, участвовать в архитектурных и технических решениях; — Проводить code review, предлагать улучшения и развивать инженерные практики команды; — Использовать современные AI-инструменты для ускорения разработки; — Работать в тесном взаимодействии с командой, делиться опытом и участвовать в развитии процессов. Требования: — От 5 лет коммерческого опыта в backend-разработке, из них от 3 лет на .NET; — Опыт работы с разными технологиями, подходами и архитектурами; — Самостоятельность и готовность брать ответственность за результат; — Умение декомпозировать сложные задачи и принимать технические решения; — Сильное инженерное мышление; — Уверенный английский язык; — Опыт менторства, технического лидерства или управления небольшой командой будет преимуществом. Условия: — Гибкий график; — Бесплатный тренажерный зал в офисе; — Отсутствие дресс-кода; — Chill-зона с уютным двориком, workout-площадкой, скамейками и качелями.

RELOCATION TO MANILA PH Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. About the role: You'll own the NPV and unit economics model behind Salmon's credit card business — the core logic behind how we price, size, and monitor profitability across the portfolio. What you'll do: — Work directly with the Head of Economics to turn model logic into production-ready Python/SQL code — Build and maintain the datasets that feed the model — cohorts, cashflows, losses, funding, fees, revenue — with help from other analysts — Automate scenario and sensitivity runs so pricing, limit, and product decisions are backed by real numbers What you'll own: — Own the end-to-end NPV / unit economics model for credit cards — clean, testable, versioned logic — Validate model outputs against actual portfolio performance and investigate gaps when they don't match — Translate model logic into clear, implementation-ready specs when other teams need to build on it — Step outside your immediate scope when the work calls for it — we value ownership over rigid roles What makes you a strong fit: — 2–3+ years of hands-on experience in data analytics — Strong Python (pandas) and SQL — for data exploration and for implementing analytics logic in production — Solid understanding of unit economics / financial modeling — cashflows, NPV, cohorts — through direct modeling experience or hands-on work with such models — High attention to detail — small errors break economics in production What we offer: — Ownership and flexibility — Stock option plan — four-year vesting with a 25% cliff after the first year — Hybrid-first work environment — Company-provided tools and equipment — Office in Bonifacio Global City, Manila — a modern, walkable district at the centre of the Philippines' growing tech scene — Health and time off — Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits — Access to an internal mental health support specialist — 22 vacation days, Philippine public holidays, and 15 sick days — 105 days of paid maternity leave and up to 14 days of paid paternity leave for employees relocating to Manila — Relocation and family support — Relocation support for you and your family — including flights, two weeks of accommodation, visas, paperwork, and logistics — Reimbursement of eligible pet relocation expenses — USD 2,500 per year for flights home — Baby and family stipends for employees relocating to Manila: USD 1,000/month per child under two, USD 500/month per child aged two to 18 — Growth and team experience — Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications — Company-sponsored trips to Manila to meet and work with your team in person — Regular team offsites, sports activities, and team events — High-performing teams can earn a dedicated beach house week in Southeast Asia

Location: Remote, Global Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking a platform engineer to join our Edge & Networking squad. This team owns everything that happens at the network perimeter: API gateway, routing, load balancing, DNS, and secure global traffic distribution. You'll design, build, and operate systems that are both robust and highly automated — enabling us to to scale reliably while maintaining low latency and high availability across our global infrastructure. You will work closely with other infrastructure and product teams to ensure seamless integration, observability, and performance of our edge services. WHAT YOU’LL BE RESPONSIBLE FOR: - Help build and maintain the Supabase Cloud offering; - Design and implement Supabase’s global edge router platform; - Build programmable, API-driven routing logic to dynamically steer customer traffic; - Work with DNS, WAF, IP networking, TLS termination, CDN integrations, and global load balancing; - Implement advanced observability: relevant metric and log capturing, latency measurements, traffic shaping, routing health, and failure mitigation. - Optimize routing performance to minimize latency and improve reliability across cloud regions. - Collaborate cross-functionally with other teams to integrate networking solutions into the entire Supabase stack; - Improve our system architecture to reduce costs while balancing security, reliability, and performance; - Design CI/CD systems to speed up deployments with proper change and release management processes; - Participate in on-call rotations, incident response, and post-incident reviews for edge-related issues; - Resolve escalated support issues, while also identifying and resolving systemic issues across the platform. YOU MIGHT BE A FIT IF YOU HAVE: - 5+ years experience in SRE/DevOps/Cloud Infrastructure; - 4+ years experience building and operating high-scale networking or edge infrastructure; - Strong experience with HTTP, TCP/IP, TLS certificate management, CDN internals, load balancing, and global routing; - Proficiency with traffic proxies / routers (e.g., Envoy, NGINX, HAProxy, Traefik, or building your own); - Experience designing systems for high availability, failover, and real-time observability; - Strong software engineering skills (Go); - Strong debugging and troubleshooting skills across distributed systems; - Knowledge of IPv6, BGP, Anycast, or advanced routing protocols; - Experience in managing large deployments on AWS, GCP, Azure, or similar; - Comfortable with cloud networking primitives (AWS, GCP, Azure, or similar); - Experience with Infrastructure as Code tools (Pulumi preferred, Terraform/CDK etc also acceptable); - Experience with being part of on-call rotations for large production systems. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: United States; Canada Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ROLE OVERVIEW Ready to build AI agents that revolutionize enterprise security? The North Security team is looking for a Senior Software Engineer to create autonomous systems that handle the complex, critical tasks security practitioners face every day. KEY RESPONSIBILITIES As a Senior Software Engineer focused on agentic security, you'll build intelligent systems that empower security teams. Your responsibilities will include: - Build autonomous security agents that perform alert triage, secure code reviews, threat modeling, and vulnerability assessment - Develop agent orchestration systems that help security practitioners automate repetitive security tasks - Design and implement agent security controls to ensure our AI agents can safely interact with sensitive enterprise data - Create the security infrastructure that allows agents to operate in high-trust environments with stringent deployment requirements - Ship production-ready agent capabilities that run efficiently in resource-constrained environments - Research and implement novel security patterns for AI agent systems, sometimes requiring custom solutions where standard libraries fall short - Conduct security testing of both the agents you build and the platform that runs them. QUALIFICATIONS - 5+ years of software engineering experience with a track record of shipping user-facing security features - Strong Python development skills with significant production experience - Experience building or working with autonomous systems, AI agents, or intelligent automation - Solid understanding of security principles including session management, authentication, authorization, and secure coding practices - Ability to think about security at multiple layers: application security, agent behavior security, and infrastructure security - Comfortable working across the full stack and diving into unfamiliar codebases to understand and fix issues - Thrive in fast-paced environments where you can adapt to evolving priorities - Excited about the intersection of AI/ML and security engineering. WORKING LOCATION This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Belgrade, Serbia; St. Petersburg, Russia; Moscow, Russia Workplace: remote At NOVACARD , we’re redefining how people use credit. We are the first interest-free and no-annual-fee credit card in Mexico , designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to $200,000 MXN in credit , only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals. About the Role: We’re looking for a Site Reliability Engineer (SRE) to ensure the stability, performance, and reliability of our critical production systems. You’ll work at the intersection of development and operations — building automation tools, improving observability, and preventing incidents before they occur. Key Responsibilities: Ensure the stability, performance, and fault tolerance of production systems. Develop and maintain infrastructure automation and observability tools. Monitor system health, respond to incidents, and perform root cause analysis (RCA). Collaborate with development teams to improve scalability and reliability of services. Define and manage SLIs , SLOs , and Error Budgets . Lead incident response: organize recovery, document RCA, and run blameless post-mortems. Configure and administer Grafana and Zabbix , design insightful dashboards, and fine-tune alerting. Integrate and monitor external vendor systems, collaborating with vendor technical support when needed. Key Requirements: Fluent Russian, English B1+ (comfortable with technical documentation). 3+ years of experience as an SRE, DevOps, or Infrastructure Engineer. Strong understanding of observability principles (metrics, logs, traces). Hands-on experience with Grafana and Zabbix (administration, configuration, alert optimization). Experience working with AWS and CI/CD tools. Practical knowledge of SLI/SLO/Error Budget frameworks. Experience leading and documenting incidents and post-mortems. Scripting skills for automation (Python, Bash, or Go). Solid understanding of distributed systems and networking fundamentals. Nice to Have: Experience monitoring and supporting mobile applications. Familiarity with Terraform, Prometheus, Loki, ELK, or similar tools. Experience working with Kubernetes and containerized environments. What We Offer: Fully remote work format. Official employment under the Russian Labor Code (for residents of Russia); contractor collaboration available for candidates from other countries. Opportunity to work in an international team on a new digital product for the Mexican market. A data-driven environment where your contributions have a real impact.

Location: London, England Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a leader in our Product Support organization, you'll have the opportunity to lead and grow our Technical Support team for EMEA, ensuring we effectively identify, investigate, and resolve complex product issues at scale. You'll continue to shape this function - setting strategy, hiring and developing high-performing talent, defining how we partner with Product and Engineering, and building the systems needed to improve product quality for our customers, including our most strategic Enterprise users. You'll partner closely with Product, Engineering, Support Operations, and Enterprise Support to strengthen feedback loops, improve workflows, and drive meaningful product improvements. This role requires balancing technical depth, customer experience, and operational excellence. We're looking for a leader who is passionate about developing people, thrives in complexity, and brings structure and clarity to a high-growth, evolving environment. This role will be hybrid from our London Hub. What you'll do at Figma: Build and lead the Technical Support function in EMEA, setting a high bar for technical excellence and customer experience As a builder and coach, you'll lead and empower the team to meet KPIs across Technical Support Partner with Product Support Operations to design and implement scalable processes for bug triage, investigation, and resolution Collaborate closely with our engineering partners to ensure high-quality bug reporting and strong feedback loops Use data and insights from Product Support Analytics to surface trends, improve product quality, and inform strategic decision-making Coach and develop team members across Enterprise and Technical Support, emphasizing technical depth and career growth Support high-complexity Enterprise escalations, ensuring consistent, high-quality technical outcomes We'd love to hear from you if you have: Leadership & SaaS Experience: 4+ years leading high-performing technical support teams in a SaaS environment, with a focus on supporting enterprise customers. Technical & Debugging Acumen: Strong background in debugging and technical quality, with the ability to interpret developer documentation and APIs, and working knowledge of web technologies (JavaScript/TypeScript, HTML, CSS). Enterprise Support Expertise: Experience supporting complex enterprise environments, including workflows related to SSO, SCIM, provisioning, and security. Cross-functional Collaboration & Scaling: Proven ability to partner with cross-functional partners to resolve issues and drive improvements, while also being comfortable building new systems and processes from scratch. People Management & Development: Deep expertise in people leadership and a passion for developing effective, high-performing teams. While it's not required, it's an added plus if you also have: Experience using Figma's products Background in developer-facing or API-heavy support environments At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

АО «Казахтелеком» приглашает на позицию Senior AI Officer специалиста, способного самостоятельно запускать AI-пилоты, демонстрировать их бизнес-эффективность и разрабатывать AI-стратегию для направления. В обязанности входит формирование AI-стратегии и дорожной карты, выявление и запуск AI-кейсов, создание AI-агентов, RAG и автоматизаций, а также доведение успешных пилотов до промышленного внедрения. Важна работа с руководителями для обеспечения связи AI-инициатив с бизнес-результатами. Кандидат должен иметь более 7 лет опыта в технологиях, AI/ML, продуктовой разработке или цифровой трансформации, практические навыки создания AI-решений, уверенное понимание LLM, AI Agents, RAG, владение Python, API, SQL, опыт работы с LangGraph/LangChain, n8n/Make, а также навыки vibe coding с инструментами типа Codex, Cursor, Claude Code. Требуются самостоятельность, продуктовый подход и стратегическое мышление. Формат работы — офис, зарплата в диапазоне 1–2 млн тенге NET.

Обязательно: - Опыт оценки работ и распределения загрузки по команде. - Знание критериев качества данных: полнота, согласованность, актуальность. - Опыт формализации правил качества данных в виде проверок и технической документации. - Хорошее владение SQL. - Практический опыт работы с Oracle и PostgreSQL. - Опыт разработки ETL-процессов. - Опыт разработки витрин данных. - Базовые навыки Python и Pandas. - Базовые навыки работы с Apache Airflow. - Опыт проведения code review и согласования MR. - Опыт сопровождения и мониторинга информационных систем, инфраструктуры и интеграционных взаимодействий. - Опыт настройки или модернизации мониторинга. - Опыт анализа инцидентов систем обработки и контроля качества данных. - Опыт участия в релизном процессе и установке релизов. - Опыт работы с ролевыми моделями и требованиями ИБ. - Опыт участия в DR-тестировании. - Опыт ведения сервисной, функциональной и технической документации. Необходим опыт: - Опыт работы с Informatica ETL. - Опыт работы с FineBI. - Опыт сопровождения систем контроля качества данных. - Опыт работы с системами регистрации и маршрутизации инцидентов. Задачи: - Мониторинг доступности и работоспособности ИС, её компонентов, инфраструктуры и интеграционных взаимодействий. - Настройка и модернизация мониторинга и алертинга. - Анализ инцидентов, логов и результатов автоматических проверок качества данных. - Разработка и сопровождение ETL-процессов и витрин данных. - Проведение code review, согласование MR и контроль соблюдения архитектурных требований. - Декомпозиция задач, оценка работ и распределение загрузки внутри команды. - Приёмка функциональной, технической и сервисной документации. - Ведение admin guide, паспорта ИС, базы знаний и эксплуатационных регламентов. - Сопровождение ролевой модели и выполнение требований ИБ. - Приёмка изменений, установка релизов и проведение пост-релизных проверок. - Участие в DR-тестировании. - Координация устранения критических инцидетов

Компания Bell Integrator — крупный системный интегратор, аккредитованная ИТ-компания с более чем 2500 специалистами. Проект: технологическая платформа для производства, хранения и дистрибуции медиаконтента с использованием AI агентов для автоматизации и творческих задач, публикация контента в 30+ каналах, включая сайты, приложения, мессенджеры и соцсети. Цель — сокращение Time to Market и изменение управления медиа в крупном банковском бизнесе. Задачи: — Техническое лидерство в создании интерфейсов управления интеллектуальным конвейером. — Ключевое участие в проектировании AI агентов и мульти агентных систем. — Проектирование архитектуры взаимодействия пользователей с мульти агентными системами. — Наставничество команды и установка технологических стандартов. Требования: — Опыт коммерческой фронтенд-разработки от 5 лет, из них от 2 лет в роли Senior. — Глубокий опыт с React, Next.js, TypeScript, понимание внутреннего устройства. — Опыт проектирования архитектуры сложных фронтенд-приложений и принятия ключевых технических решений. — Знание принципов SOLID, DRY, KISS и паттернов проектирования. — Опыт работы с Redux Toolkit, RTK Query в крупных проектах. — Уверенные знания HTML5, CSS3, препроцессоров SASS. — Опыт работы с REST API, SSR и Node.js на продвинутом уровне. — Опыт работы с Server-Sent Events (SSE): проектирование стриминговых интерфейсов, обработка событий, реконнекты, graceful degradation. — Навыки написания unit тестов (Jest, React Testing Library), внедрение культуры тестирования. — Опыт наставничества, менторства, проведения код ревью, работа по GitFlow. — Навыки работы с дизайн системами, чтение макетов в Figma/Pixso. — Опыт с AI инструментами и практиками (плюсом): работа с AI агентами (Roo Code, Giga Code, Open Code, Claude Code, Codex), настройка agents.md, правила и промпты, внедрение в команду. — Понимание и опыт работы с MCP (Model Context Protocol), архитектура MCP серверов, взаимодействие интерфейс — агент — инструменты. — Навыки продвинутого промпт-инжиниринга и взаимодействия с AI ассистентами. — Опыт использования AI инструментов для генерации и ревью кода (GitHub Copilot, Codium, Codeium). — Опыт оптимизации производительности высоконагруженных веб-приложений. Условия: — Участие в интересном проекте. — Профессиональный и карьерный рост. — Работа в команде профессионалов. — Уровень заработной платы обсуждается индивидуально. — Формат работы офисный/гибридный в Москве (на период ИС офис).

О компании: AI HealthTech стартап создает продукты, которые трансформируют привычные процессы в здравоохранении, делают их более эффективными и меняют мир к лучшему. Для кого: Команда в поиске Technical Customer Support Engineer, который поможет с нуля выстроить современную систему Customer Support. Предстоит не только помогать пользователям решать возникающие вопросы, но и запускать процессы поддержки, настраивать инфраструктуру, создавать базу знаний и постепенно автоматизировать рутинные задачи. В будущем команда планирует активно развивать AI-направление, поэтому будет большим плюсом опыт использования AI-инструментов и low / no-code решений для автоматизации процессов. Пользователи очень разные: от врачей и администраторов клиник до пациентов и корпоративных клиентов. Важно уметь объяснять сложные вещи простым языком, при этом разбираться в технических вопросах и помогать развивать процессы поддержки. Основные задачи: Вести техническую клиентскую поддержку: диагностика проблем, сбор контекста, приоритизация и сопровождение запросов до полного решения. Настроить процессы Customer Support: Service Desk, категории обращений, SLA, маршрутизацию, шаблоны ответов и метрики качества. Создавать и поддерживать базу знаний: инструкции, FAQ и сценарии для разных типов пользователей. Настраивать low / no-code интеграции и автоматизации: связки почты, мессенджеров, CRM, Service Desk и других инструментов. Искать возможности для автоматизации процессов поддержки с помощью AI-инструментов. Проводить онбординг новых клиентов и сопровождать их в работе с продуктом. Работать с командами продукта и разработки: оформлять bug-репорты, воспроизводить проблемы, собирать обратную связь и улучшать пользовательский опыт. Что ожидаем: Опыт работы в Customer Support, Technical Support, Customer Success или смежной роли от 2 лет. Опыт работы с Service Desk системами (Omnidesk, Jira Service Management, Intercom или аналогами). Понимание процессов поддержки, SLA и ключевых метрик (FRT, TTR, CSAT, FCR). Опыт взаимодействия с командой разработки и составления структурированных bug-репортов. Умение объяснять технические вопросы простым языком. Самостоятельность, высокий уровень ответственности и желание строить процессы практически с нуля. Английский язык — от Upper-Intermediate. Будет плюсом опыт использования AI-инструментов, а также low / no-code платформ (n8n, Make, Zapier и др.) для автоматизации процессов поддержки. Условия: Работа в стартапе: динамичная среда и быстрые итерации. Оформление: ГПХ (после ИС возможен переход на ТК). Возможность построить Customer Support практически с нуля и влиять на развитие процессов. Высокая автономность и ориентация на результат. Взаимодействие с сильной командой инженеров, продуктовых специалистов и экспертов в области медицины.

Задачи: — Руководить кросс-функциональной командой backend/frontend разработчиков: постановка задач, 1-on-1, feedback, развитие специалистов. — Отвечать за архитектуру продукта и ключевые технические решения. — Вести техническое обновление существующего контура без остановки продукта и с сохранением обратной совместимости. — Работать с high-load и распределёнными системами: PostgreSQL, Redis, очереди, идемпотентность, Saga/Outbox, консистентность, миграции больших объёмов данных без даунтайма. — Участвовать в найме и технических интервью. — Разбирать инциденты и доводить postmortem до системных изменений. — При необходимости подключаться к разработке на сложных или критичных участках. Требования: — 5+ лет коммерческой разработки сложных проектов на Node.js / TypeScript, в том числе 2+ года production-опыта с NestJS. — Опыт самостоятельного принятия архитектурных решений и ведения технических проектов в роли Tech Lead. — Глубокое знание PostgreSQL и опыт работы с БД под высокой нагрузкой. — Практический опыт с распределёнными системами и high-load. — Понимание frontend-архитектуры, SSR и API-контрактов. — Продуктовое мышление. — Будет плюсом: Vue 3 / Nuxt, Kubernetes и observability, опыт долгосрочных технических миграций и модернизации legacy, инженерные метрики и работа с AI-инструментами в разработке. Условия: — Полностью удалённая работа. — Русскоязычная команда из 8+ стран. — Высокая автономия и зона ответственности с первого месяца. — Прямое взаимодействие с CTO и продуктовой командой. — AI-first инженерный процесс: Cursor, Claude Code и внутренние AI-инструменты. — Продукт с миллионами пользователей и сложным high-load доменом. — Отбор состоит из нескольких этапов: знакомство, техническое интервью, разговор про управление и лидерство, все этапы с CTO и командой, процесс может занимать до 3 недель.

О компании: AI HealthTech стартап создает продукты, которые трансформируют привычные процессы в здравоохранении, делают их более эффективными и меняют мир к лучшему. Для кого: Команда в поиске Technical Customer Support Engineer, который поможет с нуля выстроить современную систему Customer Support. Предстоит не только помогать пользователям решать возникающие вопросы, но и запускать процессы поддержки, настраивать инфраструктуру, создавать базу знаний и постепенно автоматизировать рутинные задачи. В будущем команда планирует активно развивать AI-направление, поэтому будет большим плюсом опыт использования AI-инструментов и low / no-code решений для автоматизации процессов. Пользователи очень разные: от врачей и администраторов клиник до пациентов и корпоративных клиентов. Важно уметь объяснять сложные вещи простым языком, при этом разбираться в технических вопросах и помогать развивать процессы поддержки. Основные задачи: Вести техническую клиентскую поддержку: диагностика проблем, сбор контекста, приоритизация и сопровождение запросов до полного решения. Настроить процессы Customer Support: Service Desk, категории обращений, SLA, маршрутизацию, шаблоны ответов и метрики качества. Создавать и поддерживать базу знаний: инструкции, FAQ и сценарии для разных типов пользователей. Настраивать low / no-code интеграции и автоматизации: связки почты, мессенджеров, CRM, Service Desk и других инструментов. Искать возможности для автоматизации процессов поддержки с помощью AI-инструментов. Проводить онбординг новых клиентов и сопровождать их в работе с продуктом. Работать с командами продукта и разработки: оформлять bug-репорты, воспроизводить проблемы, собирать обратную связь и улучшать пользовательский опыт. Что ожидаем: Опыт работы в Customer Support, Technical Support, Customer Success или смежной роли от 2 лет. Опыт работы с Service Desk системами (Omnidesk, Jira Service Management, Intercom или аналогами). Понимание процессов поддержки, SLA и ключевых метрик (FRT, TTR, CSAT, FCR). Опыт взаимодействия с командой разработки и составления структурированных bug-репортов. Умение объяснять технические вопросы простым языком. Самостоятельность, высокий уровень ответственности и желание строить процессы практически с нуля. Английский язык — от Upper-Intermediate. Будет плюсом опыт использования AI-инструментов, а также low / no-code платформ (n8n, Make, Zapier и др.) для автоматизации процессов поддержки. Условия: Работа в стартапе: динамичная среда и быстрые итерации. Оформление: ГПХ (после ИС возможен переход на ТК) Возможность построить Customer Support практически с нуля и влиять на развитие процессов. Высокая автономность и ориентация на результат. Взаимодействие с сильной командой инженеров, продуктовых специалистов и экспертов в области медицины.

About the Company The company is a fast-growing startup developing payment infrastructure solutions in crypto and working with international clients across multiple markets, focusing on scalable financial products and seamless payment experiences. About the Role: We are looking for a responsible and detail-oriented Chargeback & Fraud Specialist to manage notifications from acquiring banks and processors, communicate with merchants, and ensure full compliance with international card schemes. This role is ideal for a professional with experience in acquiring, anti-fraud, or risk management who wants to grow in a dynamic fintech environment. Responsibilities: - Receive and process chargeback and fraud-related notifications from acquirers (banks and processing partners). - Ensure all incoming data complies with Visa and Mastercard requirements. - Timely notify merchants about chargebacks and fraud cases, providing full details. - Consult merchants on received notifications, explain reasons for chargebacks, and identify potential risks. - Maintain internal case logs, including reports, notification templates, and correspondence records. - Collaborate with internal teams to analyze fraud patterns, prevent recurring cases, and improve notification processes. - Participate in the development and implementation of internal procedures for processing chargeback and fraud-related information. Requirements: - Experience in acquiring, anti-fraud, risk management, or merchant support. - Knowledge of international payment systems and chargeback processing principles (Reason Codes, Dispute Lifecycle). - Ability to process and systematize information from multiple sources. - Strong attention to detail, responsibility, and ability to meet deadlines. - Excellent communication skills and proficient written English (for merchant communication). - Experience with Visa Risk Monitoring Program (VRMP), Mastercard Merchant Monitoring Program (MMP), and Chargeback Monitoring Programs (VCMP/MCMP) is a plus. - Russian - native. - English - fluent. Conditions: - Competitive compensation package (fixed + bonus). - Fully remote. - Opportunity to scale and develop the business.

Location: Seoul, South Korea Workplace: onsite ABOUT YOU We are looking for a Senior Full-Stack Engineer who is innovative, detail-oriented, and highly collaborative to join our Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to build end-to-end solutions, design scalable architectures, and drive performance and reliability across both frontend and backend systems. Strong proficiency in React and modern frontend development practices, along with solid backend expertise in Go (or a similar language) is essential, along with experience in microservices architecture, distributed systems, and cloud-native environments using Docker and Kubernetes. The ability to own features from concept to production, troubleshoot complex system behaviors, and continuously optimize performance and resiliency will be key to your success in this role. If you're passionate about building seamless full-stack experiences that power impactful products and love creating scalable solutions that support gaming, payment, and digital commerce ecosystems, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Design, build, and maintain full-stack applications that power core products and platforms. Develop responsive, high-performance user interfaces using React. Build and maintain backend services using Go and event-driven architectures. Build scalable microservices in containerized environments using Docker and Kubernetes. Drive architecture decisions that improve performance, resiliency, and maintainability. Collaborate with engineers, product managers, designers, and QA to deliver end-to-end solutions. Own your code in production, monitor, debug, and continuously improve application performance and reliability. Write automated tests and follow CI/CD best practices to ensure high-quality deployments. Participate in code reviews, technical discussions, and knowledge sharing across teams. Participate in on-call rotation to support production systems and respond to incidents. Qualifications & Skills 5+ years of full-stack development experience. Strong proficiency in React and modern frontend development practices. Solid backend experience in Go or a similar language. Strong understanding of microservices architecture, distributed systems, and event-based communication. Familiarity with cloud infrastructure and container orchestration (e.g., Kubernetes, Docker). Solid understanding of observability, monitoring, and performance optimization. Ability to troubleshoot production issues, analyze system behavior, and drive resolution. Business-level proficiency in Korean and English is required. Nice to Have Experience with React Native for mobile development. Background in gaming, payments, or commerce systems. Experience in adtech or offer monetization platforms. Hands-on experience with Kafka or equivalent streaming platforms. Experience with Redis or other in-memory data stores. Experience with cloud platforms (e.g., AWS, GCP, or Azure). Familiarity with ClickHouse, Postgres, or other analytical/OLAP/OLTP databases. Prior experience working on internal platforms or developer-facing tools. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Personal Information Protection Act (PIPA), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Seoul, South Korea Workplace: onsite ABOUT YOU We are looking for a Senior Backend Engineer who is detail-oriented, proactive, and highly collaborative to join our Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to design and build scalable backend systems, drive architectural improvements, and deliver resilient, high-performance services in production environments. Strong technical expertise in Go, distributed systems, and microservices architecture is essential, along with experience in building and operating cloud-native applications in containerized environments using Docker and Kubernetes. The ability to troubleshoot complex production issues, optimize system performance, and manage event-driven architectures using Kafka or similar streaming platforms will be key to your success in this role. If you're passionate about building reliable, scalable systems that power high-impact products and love creating seamless infrastructure that enables innovative payment, gaming, or commerce experiences, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Design, build, and maintain backend services that power core products and platforms. Develop event-driven systems using Go and Kafka. Build scalable microservices in containerized environments using Docker and Kubernetes. Drive architecture decisions that improve performance, resiliency, and maintainability. Collaborate with engineers, product managers, designers, and QA to deliver end-to-end solutions. Own your code in production, monitor, debug, and continuously improve service performance and reliability. Write automated tests and follow CI/CD best practices to ensure high-quality deployments. Participate in code reviews, technical discussions, and knowledge sharing across teams. Participate in on-call rotation to support production systems and respond to incidents. Qualifications & Skills 5+ years of backend development experience in Go or a similar language. Strong understanding of microservices architecture, distributed systems, and event-based communication. Familiarity with cloud infrastructure and container orchestration (e.g., Kubernetes, Docker). Solid understanding of observability, monitoring, and performance optimization. Ability to troubleshoot production issues, analyze system behavior, and drive resolution. Business-level proficiency in Korean and English is required. Nice to Have Background in gaming, payments, or commerce systems. Experience in adtech or offer monetization platforms. Hands-on experience with Kafka or equivalent streaming platforms. Experience with Redis or other in-memory data stores. Experience with cloud platforms (e.g., AWS, GCP, or Azure). Familiarity with ClickHouse, Postgres, or other analytical/OLAP/OLTP databases. Prior experience working on internal platforms or developer-facing tools.

Location: Tokyo Workplace: onsite ABOUT YOU We are looking for a Senior Full-Stack Engineer who is innovative, detail-oriented, and highly collaborative to join our Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to build end-to-end solutions, design scalable architectures, and drive performance and reliability across both frontend and backend systems. Strong proficiency in React and modern frontend development practices, along with solid backend expertise in Go (or a similar language) is essential, along with experience in microservices architecture, distributed systems, and cloud-native environments using Docker and Kubernetes. The ability to own features from concept to production, troubleshoot complex system behaviors, and continuously optimize performance and resiliency will be key to your success in this role. If you're passionate about building seamless full-stack experiences that power impactful products and love creating scalable solutions that support gaming, payment, and digital commerce ecosystems, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Design, build, and maintain full-stack applications that power core products and platforms. Develop responsive, high-performance user interfaces using React. Build and maintain backend services using Go and event-driven architectures. Build scalable microservices in containerized environments using Docker and Kubernetes. Drive architecture decisions that improve performance, resiliency, and maintainability. Collaborate with engineers, product managers, designers, and QA to deliver end-to-end solutions. Own your code in production, monitor, debug, and continuously improve application performance and reliability. Write automated tests and follow CI/CD best practices to ensure high-quality deployments. Participate in code reviews, technical discussions, and knowledge sharing across teams. Participate in on-call rotation to support production systems and respond to incidents. Qualifications & Skills 5+ years of full-stack development experience. Strong proficiency in React and modern frontend development practices. Solid backend experience in Go or a similar language. Strong understanding of microservices architecture, distributed systems, and event-based communication. Familiarity with cloud infrastructure and container orchestration (e.g., Kubernetes, Docker). Solid understanding of observability, monitoring, and performance optimization. Ability to troubleshoot production issues, analyze system behavior, and drive resolution. Business-level proficiency in Japanese and English is required. Nice to Have Experience with React Native for mobile development. Background in gaming, payments, or commerce systems. Experience in adtech or offer monetization platforms. Hands-on experience with Kafka or equivalent streaming platforms. Experience with Redis or other in-memory data stores. Experience with cloud platforms (e.g., AWS, GCP, or Azure). Familiarity with ClickHouse, Postgres, or other analytical/OLAP/OLTP databases. Prior experience working on internal platforms or developer-facing tools. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Tokyo Workplace: onsite ABOUT YOU We are looking for a Senior Backend Engineer who is detail-oriented, proactive, and highly collaborative to join our Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to design and build scalable backend systems, drive architectural improvements, and deliver resilient, high-performance services in production environments. Strong technical expertise in Go, distributed systems, and microservices architecture is essential, along with experience in building and operating cloud-native applications in containerized environments using Docker and Kubernetes. The ability to troubleshoot complex production issues, optimize system performance, and manage event-driven architectures using Kafka or similar streaming platforms will be key to your success in this role. If you're passionate about building reliable, scalable systems that power high-impact products and love creating seamless infrastructure that enables innovative payment, gaming, or commerce experiences, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Design, build, and maintain backend services that power core products and platforms. Develop event-driven systems using Go and Kafka. Build scalable microservices in containerized environments using Docker and Kubernetes. Drive architecture decisions that improve performance, resiliency, and maintainability. Collaborate with engineers, product managers, designers, and QA to deliver end-to-end solutions. Own your code in production, monitor, debug, and continuously improve service performance and reliability. Write automated tests and follow CI/CD best practices to ensure high-quality deployments. Participate in code reviews, technical discussions, and knowledge sharing across teams. Participate in on-call rotation to support production systems and respond to incidents. Qualifications & Skills 5+ years of backend development experience in Go or a similar language. Strong understanding of microservices architecture, distributed systems, and event-based communication. Familiarity with cloud infrastructure and container orchestration (e.g., Kubernetes, Docker). Solid understanding of observability, monitoring, and performance optimization. Ability to troubleshoot production issues, analyze system behavior, and drive resolution. Business-level proficiency in Japanese and English is required. Nice to Have Background in gaming, payments, or commerce systems. Experience in adtech or offer monetization platforms. Hands-on experience with Kafka or equivalent streaming platforms. Experience with Redis or other in-memory data stores. Experience with cloud platforms (e.g., AWS, GCP, or Azure). Familiarity with ClickHouse, Postgres, or other analytical/OLAP/OLTP databases. Prior experience working on internal platforms or developer-facing tools. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Задачи: — Управлять командой разработки: декомпозировать и распределять задачи, проводить code review, отвечать за финальный результат. — Развивать команду: техническая экспертиза, отбор разработчиков. — Участвовать в разработке наиболее сложных низкоуровневых компонентов. — Проектировать сложную архитектуру. — Принимать ключевые технические решения. — Отвечать за производительность, отказоустойчивость и качество работы системы. Требования: — Опыт коммерческой разработки от 6 лет на C++ и Java. — Акцент на экспертное владение C++ (17/20). — Java 17. — Опыт создания или глубокой оптимизации движков, планировщиков запросов. — Понимание колоночного хранения, принципов индексации и алгоритмов сжатия/компакции данных. — Понимание принципов многопоточности и управления памятью на низком уровне. — Linux: оперирование командной строкой, знание основных команд. — Хорошее знание SQL: написание запросов. — Понимание сетевого взаимодействия и RPC-фреймворков. — Будет плюсом опыт работы с bRPC, BDB JE, S3/HDFS, Iceberg. — Опыт участия в разработке продуктов "с нуля". Условия: — Работа в компании, аккредитованной в российском реестре ИТ-компаний. — Работа в команде с международным опытом и высоким уровнем экспертизы. — Участие в разработке и развитии мощного продукта в области управления данными. — Оформление в соответствии с ТК РФ. — Локация: можно работать из любого города РФ. — Формат работы: удаленный. Этапы отбора в команду: краткое собеседование с IT-рекрутером и техническое собеседование с экспертом и CTO.