• Привлекать новых клиентов: работать с холодной базой и выходить на лиц, принимающих решения. • Проводить переговоры по телефону и на личных встречах, презентовать продукцию и заключать сделки.
Location: Toronto, ON, Canada
Workplace: OnSite
This role is also advertised in French here https://jobs.ashbyhq.com/alan/81d160e8-62b3-4903-9452-6d2b81dc4dfc. Both postings refer to the same position.
_____________________________________________________________
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ CARE AT ALAN
You will join a team of more than 100 talented and committed Care professionals, working closely with Operations, Product, Sales, Insurance, and many other teams.
🎯 YOUR MISSION
Your mission will be to provide timely, transparent, and empowering support to Alan members.
You will:
- Develop expertise in healthcare systems and Alan’s products.
- Help members and business customers get the most value from their coverage.
- Share insights to improve our products and services.
- Support new company onboardings.
- Collaborate across teams on strategic initiatives.
👷 IMPROVING ALAN
Beyond member support, you will take ownership of strategic projects to help scale Care operations in Canada and improve the member experience.
You will:
- Collaborate with Product, Operations, Sales, and Insurance.
- Adapt existing Care processes from France 🇫🇷, Spain 🇪🇸, and Belgium 🇧🇪 to the Canadian context.
- Work with a high degree of autonomy within a small team.
- Help shape onboarding, proactive support, and cross-functional improvements.
- Contribute to hiring and, optionally, mentor other Care team members.
⭐ JOIN THE CARE TEAM! ⭐️
We are looking for someone with 3+ years of relevant experience who:
- Has a genuine passion for member support and problem-solving.
- Has excellent communication and organizational skills.
- Can simplify complex topics.
- Is fluent in written and spoken English and French. This is a mandatory requirement.
- Is comfortable with technology and multi-channel support, and uses AI enthusiastically to structure information, speed up repetitive tasks, improve response quality, and identify opportunities to make processes more efficient.
- Demonstrates empathy, initiative, adaptability, and sound judgment.
- Is comfortable working in a dynamic, fast-growing environment, where they can adapt quickly, manage multiple priorities independently, and contribute to continuous improvement.
- Brings a constructive, growth-oriented mindset.
- Has experience mentoring or leading others, or is interested in developing these skills.
Knowledge of the Canadian healthcare system is an asset.
Experience in Operations, Project Management, Product, or Account Management is also welcome.
📍 LOCATION AND COMPENSATION
This is a hybrid role based in Toronto, Ontario, with approximately four days per week in person. You must be able to work from Toronto or relocate here.
The position offers competitive compensation, including salary, equity, and comprehensive benefits, within the A2-B1 range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
We offer:
- Competitive salary and equity.
- Six weeks of vacation and flexible working hours.
- Comprehensive health insurance, 100% covered by Alan for you and your family.
- Four days per week in our Toronto office, with lunch allowance, coffee, and snacks.
- High-quality equipment, including a MacBook Air and Bose noise-cancelling headphones.
- Fully reimbursed TTC monthly pass.
- 4% employer matching through our Group RRSP program.
- Learning and development opportunities.
- Extended parental leave.
⚙️ IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
You do not need to meet every requirement to apply. If this role matches your experience, interests, or career direction, we would love to hear from you.
We want our team to reflect a diversity of experiences and backgrounds. Alan is committed to accessible recruitment.
Learn more about About Alan https://alan.com/about, Careers https://alan.com/careers, our Medium https://medium.com/alan, blog https://blog.alan.com/, and Glassdoor https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm.
About Upstart:
At Upstart, the mission is to radically reduce the cost and complexity of borrowing for all Americans by leveraging creativity, experimentation, and advanced AI to reshape access to credit. The company partners with banks and credit unions to expand access to affordable credit through technology that uses over 3,000 signals to make smarter, fairer decisions for millions of customers. Upstart operates as a digital-first company with flexibility for employees to work remotely or from offices in Columbus, Austin, the Bay Area, or New York City.
Team and Role:
The Capital Markets team is the funding engine for Upstart’s AI lending marketplace, partnering with institutional investors across various financing and funding solutions including securitizations, whole loan sales, co-investment partnerships, and other structured transactions. The Institutional Capital team has a track record of over $10 billion in funding capacity closed and manages Upstart’s whole loan relationships from lead generation to deal close.
Position Location and Work Format:
The role is remote within the United States, with local team members encouraged to meet in person in New York, NY or Burlingame, CA offices one to three times weekly. The majority of work can be accomplished remotely, with travel required for regular onsite collaboration sessions approximately twice per quarter.
Responsibilities:
— Manage end-to-end investor relationships including structuring, term negotiation, and deal execution
— Drive clarity in ambiguous environments and manage competing priorities with high-quality execution across multiple stakeholders such as legal, operations, analytics, and accounting
— Contribute to building a scalable and resilient capital markets infrastructure as the company grows
— Provide cross-functional teams and senior leaders with clear insights into investor sentiment, market appetite, and emerging funding opportunities
— Coach and mentor other team members regardless of title or level
Requirements:
— 6-8 years of relevant experience in Capital Markets, Structured Finance/Products, investment banking, or related fintech roles
— Extensive skills in modeling, credit analysis, and transaction documentation review
— Proven track record of sound judgment on risk allocation and commercial terms
— Knowledge of consumer lending products such as unsecured personal loans, auto loans, and HELOC is a plus
Compensation and Benefits:
— Anticipated base salary range: $168,400 to $232,900 USD per year, dependent on geographic location and individual qualifications
— Target bonuses, equity compensation, and generous benefits including medical, dental, vision, and 401(k) with company match
— Retirement benefits with company match up to $15,000 annually
— Employee Stock Purchase Plan (US only)
— Comprehensive health coverage and wellness resources
— Paid time off, sick leave, company holidays, and family/parental leave
— Family-centered benefits supporting fertility, parenthood, and caregiving
— Employee Assistance Program offering mental health support
— Financial wellness resources and concierge service (US only)
— Annual wellness and productivity allowances
— Community connection through team events and employee resource groups
— Onsite perks including catered lunches and stocked micro-kitchens at offices
Equal Opportunity:
Upstart is an Equal Opportunity Employer committed to inclusive and fair hiring practices. Reasonable accommodations are available upon request during the application process.
To apply, visit: https://weworkremotely.com/remote-jobs/upstart-capital-markets-manager
В компании Ozonefc открыта вакансия фитнес-директора, который будет отвечать за руководство фитнес-направлением клуба в Ташкенте. Кандидат должен иметь опыт управления командой тренеров, включая подбор, адаптацию, мотивацию и аттестацию сотрудников, а также контролировать работу всех фитнес-зон и расписание тренировок. В обязанности входит обеспечение высокого качества тренировочного процесса и сервиса, соблюдение стандартов компании, развитие продаж персональных тренировок и удержание клиентов. Фитнес-директор будет анализировать ключевые показатели эффективности (KPI) и нести ответственность за коммерческие результаты направления, запускать новые фитнес-программы и форматы, проводить обучающие мероприятия для команды, взаимодействовать с отделами продаж, маркетинга и операционного блока, а также контролировать безопасность и исправность оборудования. Важным аспектом работы является участие в спортивных, корпоративных социальных и благотворительных проектах. Требования к кандидату включают минимум два года опыта управления фитнес-департаментом, клубом или командой тренеров, умение ставить задачи, контролировать результаты и развивать сотрудников, знание экономики фитнес-направления и коммерческих KPI, а также опыт увеличения продаж персональных тренировок и удержания клиентов. Необходимы понимание современных фитнес-продуктов и клиентского сервиса. Компания предлагает конкурентную заработную плату, возможности профессионального и карьерного роста, бесплатное посещение всех клубов сети Ozonefc, скидки для членов семьи и специальные условия в бизнесах группы HFS Group.
Задачи:
— разработка и реализация стратегии бренда и коммуникационного плана
— проведение коммуникационных активностей и локальных мероприятий
— эффективное управление всеми локальными PR-активностями, работой со СМИ и присутствием в социальных сетях
— подготовка контента для пресс-релизов, авторских статей и ключевых презентаций
— развитие отношений с лидерами мнений для повышения узнаваемости бренда в профессиональной среде
Компания Novikov Group работает более 30 лет в ресторанном бизнесе, имеет более 60 успешных концептуальных проектов, представленных в престижных районах Москвы, Лондона, Баку и Дубая, с гастрономическими изысками от именитых шефов, актуальным дизайном интерьера, безупречным сервисом и комфортной атмосферой.
Location: Taguig, National Capital Region
Workplace: Hybrid
About the Team
Research & Insights is the team that helps Salmon understand its customers, market, and business opportunities. The CX/UX Research team sits within it and works side by side with Product and Design, turning customer evidence into better product decisions.
As Salmon continues to scale, the need for hands-on, in-depth customer understanding grows with it. This team works closely with Product, Design, Marketing, Strategy, and Operations to make sure decisions are informed by real user behavior, not assumptions.
We're looking for curious, hands-on researchers who enjoy getting close to users, uncovering insights, and helping teams act on them.
About the Role
As a CX/UX Researcher, you will expand hands-on research capacity across Salmon's product portfolio. You'll work closely with product designers and PMs to run studies from kickoff to readout, including interviews, usability tests, and journey mapping, and help teams make decisions based on evidence.
This is a hands-on role. You'll run your own fieldwork, recruit participants, moderate sessions, and write reports. You'll also help build the research infrastructure: intake standards, a methods library, and a research repository the whole product team can use.
This is an excellent opportunity for a researcher who wants to see their work shape products used by real customers, and to help build a research function from an early stage.
What You'll Do
Research Planning & Execution
- Plan and run moderated usability tests, in-depth interviews, and quantitative/unmoderated studies
- Own assigned studies end-to-end: recruitment, moderation, analysis, and reporting
- Maintain a research backlog together with the research lead, and align priorities with product and design teams
Participant Recruitment & Fieldwork
- Recruit and screen participants, and manage logistics including panel vendors, screeners, and incentives
- Run virtual and in-person fieldwork and ensure a positive participant experience
- Conduct field research directly with users, which is expected and resourced
Collaboration with Product & Design
- Work closely with product designers and PMs: participate in team rituals, discuss research priorities, and align on study scope and timing
- Facilitate synthesis workshops, insight reviews, and journey mapping sessions with design and product teams
- Negotiate research priorities with stakeholders, and push back when needed
Journey Mapping & Insights Reporting
- Build and maintain customer journey maps for prioritized product areas
- Write clear, decision-ready reports and present findings to product teams
- Drive change based on research: track whether insights are actioned, follow up with teams, and escalate blockers to the research lead
Research Operations
- Contribute to research repository standards, the intake process, and the methods guild
- Help build the processes and tools that make research faster and more reusable across the product team
What Makes You a Strong Fit
- 2+ years in UX research for consumer products
- Track record of running moderated tests and in-depth interviews independently
- Experience facilitating workshops and collaborative sessions with design and product teams
- Ability to discuss and negotiate research priorities with PMs and designers, and comfort pushing back when needed
- Experience creating journey maps, personas, or service blueprints
- Proven ability to drive change based on research: you track whether findings are actioned, not just delivered
- Comfortable operating with limited process; you help build it rather than wait for it
- Clear, concise writing for non-research audiences
- Strong written and verbal communication skills in both English and Filipino/Tagalog
Knowledge & Domain Expertise
Interest or familiarity with:
- UX and customer experience research
- Qualitative and quantitative research methodologies
- Customer journey mapping and service design
- Research operations and repository management
- Evidence-based product decision-making
Bonus
- Experience in credit, lending, payments, or fintech
- Exposure to banking, technology, or consumer-focused industries
- Experience working with panel vendors and research recruitment platforms
Why Join Us?
What We Create
- Modern banking services for millions of Filipinos
- Cutting-edge financial products powered by global best practices and AI
- A licensed neobank on a mission to become a leading fintech company in Southeast Asia
- Backed by $200M+ from ADQ, World Bank Group, and leading global investors
- A company where products are built and launched in months, not years
- A platform with significant opportunities for growth and international expansion
What We Offer
- Work on products used by real customers in a fast-growing Philippine fintech
- Direct access to users, with field research expected and resourced
- A small team where research has visible impact on product decisions
- The chance to help build the research function from an early stage
- Competitive compensation and support for professional development
- Medical insurance and wellness benefits
- A passionate, international team with opportunities for international exposure
- Modern office in Manila, Philippines
- Regular team events and activities
Задачи:
— Участие в профессиональных тренингах
— Поддержка внеклассных мероприятий
— Подготовка учеников к участию в региональных мероприятиях
Требования:
— Опыт работы в школе
— Умение преподавать на казахском и русском языках
Проводить ручное тестирование веб-платформы по выявлению и управлению уязвимостями в кибер-безопасности (фронтенд + бэкенд); Тестировать новый функционал и проводить регрессионное тестирование продукта;
Задачи:
— разработка бэкенда (Java/Spring) по готовым ТЗ, создание простых прототипов
— документирование и тестирование REST/gRPC‑API
— участие в планировании спринтов, декомпозиция своих задач
— работа с БД (CRUD, модели данных) и настройка взаимодействия сервисов
— участие в Code Review (проверка и доработка кода)
— помощь в интеграции LLM и пилотировании AI‑инструментов (под контролем старших).
Требования:
— базовое знание Java (ООП, Collections, исключения)
— основы Spring (Boot, DI) — достаточно учебных проектов
— знание SQL (JOIN, GROUP BY) и принципов реляционных БД
— умение работать с Git
— понимание HTTP/REST
— готовность учиться и работать в команде
Условия:
— формат работы полностью удаленный
— официальное оформление
— ДМС с 1 дня
— возможности карьерного роста
Your Main Tasks Ensure the effectiveness of the personnel within the business unit, ensuring that employees contribute to achieving the company's strategic goals and financial targets. Manage staffing, ensuring the business unit has the right number of people who have successfully completed their probationary period and meet the company's satisfaction.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity:
Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise.
The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculations, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts.
This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana Cloud scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana Labs also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope.
What You’ll Be Doing:
The Usage squad owns the essential systems driving Grafana's business operations and customer usage calculations. Our domain encompasses maintaining the billing engine responsible for customer usage calculation, cost management and billing applications, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the customer user portal.
Our work sits at the intersection of product, platform, and business operations. We build full-stack web applications, customer portals, backend services, APIs, and data integrations across internal Grafana platforms and third-party systems like NetSuite and Salesforce. When this domain works well, customers get clear usage visibility, reliable billing, and seamless account management workflows. This role is about 75% FrontEnd and 25% BackEnd.
Design, build, operate, and evolve reliable full-stack web applications, customer-facing account portals, and backend services that power core customer usage and billing workflows
Build and maintain backend APIs (Golang, Node.js) and intuitive user interfaces using modern frontend technologies (TypeScript, React)
Design and maintain integrations between Grafana systems and external business platforms such as NetSuite, Salesforce, and cloud marketplaces (AWS, Azure, GCP)
Develop and automate business logic for customer usage metering, pricing structures, promotions, and billing reconciliation
Collaborate across product management, DealOps, GTM, Support, and adjacent AppCore squads to deliver robust end-to-end features
Address technical debt, optimize CI/CD pipelines, strengthen test coverage, and improve system observability and operational resilience
Provide technical leadership and mentorship to engineers while shaping pragmatic solutions for complex systems challenges
Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations
You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks
What Makes You a Great Fit:
At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe.
We are seeking a Staff FullStack Engineer who thrives on building production systems where correctness, scalability, and user experience are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain.
You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams.
Some things you might be expected to do could include:
Writing efficient, readable, and easy to maintain code
Designing new microservices or systems
Collaborating with teammates and other departments to reach consensus on proposed solutions
Coordinating with product and UX when needed
Responding to customer requests and feedback
When ready, participating in our follow-the-sun OnCall rotation
Participating in team decisions, such as roadmap planning and prioritization
Requirements:
You have at least 1 year of fully remote work experience
You have worked on a big SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
Strong professional experience with backend technologies (Golang, Node.js) as well as modern frontend web development (TypeScript, React)
Care deeply about developer and user experience and the quality of the products that you work on
Have some experience with delivering projects from gathering requirements, and brainstorming ideas to shipping a product to the customer’s hands in a self-driven way
You write clean, robust, well-tested software that other engineers can understand, operate, and maintain
Have experience with mentoring junior engineers in a collaborative but asynchronous environment
Can take on complex challenges and break them down to achieve tight learning loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively
You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions
Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)
Bonus Points For:
Experience with high-volume usage metering, billing engines, or customer-facing cost management applications
Experience designing, building, and maintaining integrations with third-party business systems (e.g., NetSuite, Salesforce, Cloud Marketplaces)
Experience with frontend component libraries, design systems, and modern CSS-in-JS tooling
Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and SaaS provisioning/tenancy patterns
Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems
Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch
In the United States, the compensation range for this role is $174,986 - $209,983 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity:
Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise.
The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculations, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts.
This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana Cloud scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana Labs also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope.
What You’ll Be Doing:
The Usage squad owns the essential systems driving Grafana's business operations and customer usage calculations. Our domain encompasses maintaining the billing engine responsible for customer usage calculation, cost management and billing applications, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the customer user portal.
Our work sits at the intersection of product, platform, and business operations. We build full-stack web applications, customer portals, backend services, APIs, and data integrations across internal Grafana platforms and third-party systems like NetSuite and Salesforce. When this domain works well, customers get clear usage visibility, reliable billing, and seamless account management workflows. This role is about 75% FrontEnd and 25% BackEnd.
Design, build, operate, and evolve reliable full-stack web applications, customer-facing account portals, and backend services that power core customer usage and billing workflows
Build and maintain backend APIs (Golang, Node.js) and intuitive user interfaces using modern frontend technologies (TypeScript, React)
Design and maintain integrations between Grafana systems and external business platforms such as NetSuite, Salesforce, and cloud marketplaces (AWS, Azure, GCP)
Develop and automate business logic for customer usage metering, pricing structures, promotions, and billing reconciliation
Collaborate across product management, DealOps, GTM, Support, and adjacent AppCore squads to deliver robust end-to-end features
Address technical debt, optimize CI/CD pipelines, strengthen test coverage, and improve system observability and operational resilience
Provide technical leadership and mentorship to engineers while shaping pragmatic solutions for complex systems challenges
Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations
You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks
What Makes You a Great Fit:
At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe.
We are seeking a Staff FullStack Engineer who thrives on building production systems where correctness, scalability, and user experience are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain.
You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams.
Some things you might be expected to do could include:
Writing efficient, readable, and easy to maintain code
Designing new microservices or systems
Collaborating with teammates and other departments to reach consensus on proposed solutions
Coordinating with product and UX when needed
Responding to customer requests and feedback
When ready, participating in our follow-the-sun OnCall rotation
Participating in team decisions, such as roadmap planning and prioritization
Requirements:
You have at least 1 year of fully remote work experience
You have worked on a big SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
Strong professional experience with backend technologies (Golang, Node.js) as well as modern frontend web development (TypeScript, React)
Care deeply about developer and user experience and the quality of the products that you work on
Have some experience with delivering projects from gathering requirements, and brainstorming ideas to shipping a product to the customer’s hands in a self-driven way
You write clean, robust, well-tested software that other engineers can understand, operate, and maintain
Have experience with mentoring junior engineers in a collaborative but asynchronous environment
Can take on complex challenges and break them down to achieve tight learning loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively
You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions
Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)
Bonus Points For:
Experience with high-volume usage metering, billing engines, or customer-facing cost management applications
Experience designing, building, and maintaining integrations with third-party business systems (e.g., NetSuite, Salesforce, Cloud Marketplaces)
Experience with frontend component libraries, design systems, and modern CSS-in-JS tooling
Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and SaaS provisioning/tenancy patterns
Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems
Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch
In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
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-Тестирование распределенной микросервисной архитектуры: проверка взаимодействия между сервисами, корректности маршрутизации и обработки событий. -Разработка и поддержка тестовых сценариев для проверки end-to-end сценариев работы системы (фронт → бэк → сервисы-исполнители).
United States (Remote); We are seeking candidates in US and Canada; As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud
Canada (Remote); We are seeking candidates in US and Canada; As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud
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