Location: Sofia, Bulgaria
Would you like to build a career in a leading multinational IT company?
We are looking for a
Junior Account Manager
to join our team.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
What will you do at MMDSmart?
Manage a portfolio of accounts to grow business;
Develop successful, positive and long-term relationships with customers;
Achieve sales targets, aligned with company objectives;
Act as the point of contact and handle customers’ needs and requests;
Develop new business with existing customers;
Resolve conflicts and provide solutions to customers in a timely manner;
Report on the status of accounts;
Requirements
You are a perfect match if you have:
English Upper Intermediate-Advanced level is a must;
Learning Spanish will be an advantage;
Fluent Russian;
Good knowledge of Microsoft Office Suite (Word, Excel and PowerPoint);
Readiness to work on result;
Knowledge of a second foreign language will be an advantage;
No specific experience required;
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness:
Access to mental health programs, comprehensive medical insurance, and a sports card.
Your Happiness:
Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development
: Benefit from free educational events & courses, and English classes with native speakers.
Your Career:
Focus on your professional development in a supportive environment.
Work-Life Balance
: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Berlin, Germany
About the Company
Our client is an international manufacturer of urban infrastructure and public environment solutions with a strong presence across Northern Europe. Germany is one of the company's key strategic growth markets as it pursues an ambitious expansion plan to become the leading Northern European player in urban furniture and public environment solutions. Currently strengthening German organization with the ambition to significantly develop the business over the coming years. To support this growth, we are looking for a hands-on and commercially driven Area Manager who enjoys customer contact, building relationships and actively creating new business to join our client's team.
As Area Manager you will be responsible for developing and managing customers in the German market, visiting customers, following up on quotations and actively looking for new opportunities in this highly commercial and practical sales role. This is a highly commercial and practical sales role. We are looking for someone who is comfortable picking up the phone, visiting customers, following up on quotations and actively looking for new opportunities.
What You Will Do:
Manage and develop existing customer relationships in Germany
Actively identify and approach new potential customers
Generate new sales opportunities and projects
Conduct customer meetings, site visits and product presentations
Prepare and follow up quotations and commercial proposals
Follow projects from initial customer dialogue through quotation and order
Build long-term relationships with municipalities, public organizations, contractors, architects, planners and other relevant customers and partners
Identify upcoming projects and public tenders
Maintain an active and structured sales pipeline
Keep customer activities, opportunities and follow-ups updated in Salesforce CRM
Systematically follow up quotations, leads and previous customers
Work closely with technical and project colleagues to ensure the right solutions for customers
Introduce and cross-sell products from the wider portfolio to the German market
Provide regular input regarding pipeline, forecasts, customer needs and market opportunities
Contribute actively to the continued growth and development in Germany
What You Bring:
We are looking for a proactive and commercially minded salesperson who is comfortable taking ownership of their customer portfolio and actively developing the market.
Ideally, you have:
Experience in B2B sales, account management or business development
Proven ability to grow existing customer relationships while actively developing new business
Experience selling technical, infrastructure, construction or other project-based products is an advantage
Experience working with municipalities, public organizations, contractors, architects, planners or similar stakeholders is a plus
Understanding of tenders and project-based sales processes is beneficial
A hands-on approach with confidence in customer meetings, site visits and regular follow-ups
Strong relationship-building skills combined with a genuine drive for new business
A proactive, commercial mindset and a strong sense of ownership
Fluent German and good command of English
Willingness to travel regularly within the region and stay close to customers
Why join?
Join at a pivotal stage in the company's growth, with Germany playing a central role in its long-term strategy.
Take on a highly visible leadership position with real influence, ownership, and the freedom to shape the commercial direction of the German business.
Be backed by an established international Group with strong brands, complementary product portfolios, in-house manufacturing capabilities, and decades of industry expertise.
Enjoy an entrepreneurial environment with short decision-making paths, where ideas turn into action quickly.
Benefit from a competitive compensation package, performance-based incentives, and comprehensive benefits while helping shape the future of a growing international business.
Location: Jeddah, Saudi Arabia
The Events and Engagement Officer is responsible for planning, coordinating, and executing high-profile academic/nonacademic and institutional events. The role ensures exceptional attendee experience, seamless logistics, effective communication, and strong stakeholder engagement. This position works closely with leadership, Director Operations, external partners, and service providers to deliver events that align with the institution’s strategic objectives and reputation for excellence.
Scope of Work
· Coordinate the end-to-end planning and execution of academic conferences, workshops, symposiums, and visits.
· Develop detailed event timelines, floor plans, and run-of-show documents.
· Manage on-site operations including registration, venue setup, AV coordination, catering, and other requirements.
· Ensure compliance with campus policies, safety standards, and protocol guidelines for high-profile attendees.
· Coordinate cross-functional input and approvals required for high-impact events.
· Plan, coordinate, and execute end-to-end logistics for on-campus and off-campus events (campus-wide or external), including travel arrangements, accommodation, transportation, airport assistance, visas (if required), room bookings and setup, catering, formal meetings, cultural or social activities, and related services.
· Manage event-related procurement and financial processes, including raising purchase requisitions (PR), processing purchase orders (PO), completing service entry sheets (SES), handling invoice processing, supporting vendor onboarding and registration, tracking event budgets, and conducting post-event financial reconciliation.
· Serve as a liaison between internal departments and external vendors/service providers (e.g., catering, transport, event agencies) to coordinate event requirements and ensure successful execution.
Requirements
Bachelor’s degree in Event Management, Communications, or a related field.
At least two (2) years of experience in event planning, logistics coordination, or a similar role, preferably in an academic or research environment.
Demonstrated experience in coordinating events of varying sizes and complexities, with a track record of successful execution.
Experience in budget management and financial tracking for events.
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
About the Role
We're hiring a Product Manager for Supabase Realtime https://supabase.com/docs/guides/realtime. You'll own the surface area developers use to build live, collaborative and event-driven apps on Supabase: Broadcast https://supabase.com/docs/guides/realtime/broadcast, Presence https://supabase.com/docs/guides/realtime/presence, Postgres Changes https://supabase.com/docs/guides/realtime/postgres-changes, and the capabilities we build next.
You'll work closely with the Realtime Engineering team and with partners across Product Management, Design and GTM.
This role is ideal for someone who's excited about building tools for millions of developers and who has a passion for the types of user experiences unlocked by simple, scalable real-time channels. You should have a nuanced understanding of full-stack application development, including existing and emerging real-time and sync patterns.
WHAT YOU’LL BE RESPONSIBLE FOR
- You'll collaborate with customers of all sizes and expertise levels: from an indie developer adding live updates to a side project, to startups building collaborative SaaS, to enterprise teams streaming live data to dashboards.
- You'll own the problem statements and solution rationale behind the Realtime roadmap. This means working with Engineering and Design to shape how Supabase crafts the developer experience for the problems you’ve prioritized solving.
- You'll shape how Realtime evolves to enable future application experiences, including its role in AI apps and alongside other Supabase products.
- You'll own Realtime packaging and pricing, working with Pricing, Finance and Billing.
- You'll use data to understand how Supabase developers are using Realtime features: where they succeed, where they get stuck, and what to tackle first.
- You'll keep Engineering, Design and GTM aligned. You'll own the plan of record for what's coming, why, and in what order.
YOU MIGHT BE A GOOD FIT IF YOU
MUST HAVE
- 5+ years of Product Management experience on developer tools, or are an ex-founder with equivalent depth. You're comfortable commenting on an architecture doc, following a design discussion, and advocating for the user when trade-offs are required.
- Have owned an app development platform, feature or framework where real-time was core to the developer experience.
- Get your own answers from data. You know what you care about in terms of product instrumentation and are comfortable querying and cleaning your own findings.
- Are comfortable with Postgres and familiar with logical replication.
- Work async by default. Supabase is fully remote. You make decisions in writing and move work forward without meetings.
STRONG SIGNAL
- You have an existing audience among developers, through social media, open source or developer advocacy.
- Worked on a sync engine, local-first or live-query product.
- Worked with gaming, AR or collaborative-tool customers.
- Shipped something using Supabase.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role:
As a Manager of Startups Applied AI Architects at Anthropic, you will drive adoption of frontier AI by leading a team of technical architects to help startups build AI-native products with the Claude Developer Platform. Your team is expected to win the trust of founders and engineers by supporting their technical ambitions from early product to scale. You'll bring your own builder credibility and startup instincts to the role — setting the vision for what great technical partnership looks like in the startup segment, developing a high-performing team, and personally carrying relationships with Anthropic's most strategic early-stage accounts.
This is a role for a proven technical go-to-market leader who knows how to build teams that move at startup speed, earn the trust of deeply technical buyers, and turn a scrappy early engagement into a lasting technical partnership. You'll define the playbooks for nurturing and scaling new customers, set the bar for technical excellence, and grow the people — while staying close enough to the ground to know what's actually working. You will partner with sales leaders and work as one team to support your customers.
Responsibilities:
Lead, develop, and grow a team of Startups Applied AI Architects — setting a high bar for technical credibility, customer impact, and startup-paced execution
Drive team performance through clear goal-setting, regular coaching, and a culture of continuous technical development
Personally lead pre-sales engagements with high-priority startup accounts, from initial technical discovery through deployment and expansion, modeling what great looks like for your team
Build and own the segment's technical playbooks: how to run technical evaluations, develop customer-specific eval frameworks, architect LLM solutions for resource-constrained early-stage teams, and win against competitive alternatives
Partner with aligned Account Executives and GTM leadership to shape segment strategy and drive Claude API adoption across the startup ecosystem
Ensure your team consistently surfaces insights on how startups are building with Claude — emerging use cases, deployment patterns, architectural decisions — and translate that signal into actionable feedback for Product and Engineering
Drive cross-functional influence across Sales, Product, and Engineering to advance startup customer needs and shape roadmap priorities
Build Anthropic's technical presence and credibility in the startup ecosystem through events, conferences, workshops, and content
Stay ahead of the AI engineering landscape — context engineering, eval frameworks, agentic architectures, developer tooling — and ensure your team is operating at the frontier
You may be a good fit if you:
Have 8+ years of experience in technical customer-facing roles (Solutions Architect, Sales Engineer, Forward Deployed Engineer, or similar), with 5+ years leading and managing pre-sales or technical go-to-market teams
Have a strong track record of building and developing high-performing SA teams — you know how to hire well, coach effectively, and create an environment where technical talent grows and does their best work
Have deep experience working with startups or high-growth technology companies — you understand the velocity, constraints, and culture of early-stage companies and know how technical decisions get made at each stage of the journey
Bring genuine builder credibility: you've built and deployed LLM-powered applications, you speak the language of founders and founding engineers, and you can earn the trust of deeply technical audiences without relying on a title
Have hands-on expertise with context engineering, LLM evaluation frameworks, and modern AI architectures, and can guide both your team and customers through the decisions that separate a prototype from a production-grade system
Are comfortable with Python and fluent in the LLM frameworks, tools, and integration patterns common in startup engineering stacks
Are energized by building in ambiguous environments — you're excited to define the playbook, not just run it, and you thrive in fast-moving contexts where the technology and the customer segment are both evolving rapidly
Have a genuine passion for making powerful technology safe and societally beneficial
Strong candidates may have:
Experience as a technical founder or in a founder-led sales motion, giving you firsthand understanding of what technical buyers in the startup world are actually evaluating
A track record of winning competitive technical evaluations against other LLM providers
Experience building foundational team infrastructure from the ground up: hiring frameworks, onboarding programs, technical playbooks, and coaching systems in a high-growth environment
Deep familiarity with how developer infrastructure procurement evolves from seed through Series B and beyond, and how to adapt your team's approach accordingly
A visible technical presence in the startup or AI engineering community through conference talks, written content, or open-source contributions
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$315,000
—
$380,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - Canada
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join Twilio as a Program Manager, Carrier Operations & Governance — a tech-forward business analyst and program manager within a brand-new function built from the ground up to reshape how Twilio manages, governs, and optimizes its global telecom carrier and wholesale supplier ecosystem.
About the job
This isn't a role that inherits an existing playbook — it's a role that writes one. Twilio is building a highly visible, cross-functional operations & governance team dedicated to optimizing its telecom carrier and wholesale supplier ecosystem. Reporting into leadership that maintains regular cadences with Twilio's CEO, CFO, CRO, and Audit Committee, you will serve as the primary owner of critical end-to-end improvements spanning multiple areas of the business, and build internal operating models that unlock new levels of operational maturity and rigor.
In this role, you will bring together, understand, and implement the policies, processes, systems, tools, and controls necessary to build a world-class operating environment. You will own the creation and stand-up of the team operating model, cadences, and runbooks while taking direct ownership of the team's internal Run-the-Business (RTB) engine.
If you thrive in high-visibility environments, love designing systems from first principles, and want to own program execution end-to-end, this opportunity is built for you.
Responsibilities
In this role, you will lead program execution across four core pillars:
Cross-Functional Governance & Leadership
Drive Visible Governance Programs:
Serve as the core Program Manager for a highly visible, cross-functional governance initiative spanning multiple areas of the business - including building and operationalizing programs from diagnosis, design, implementation, and change management
Maintain Executive Visibility:
Package and present operational narratives, risks, and performance metrics to cross-functional leadership, feeding into C-suite and Audit Committee reviews.
Implement Core Infrastructure:
Lead end-to-end process improvements across carrier operations — understanding, synthesizing, and deploying cohesive policies, workflows, systems/tools, and data-driven controls.
Operating Model, Enablement & Team Infrastructure
Build Team Foundations:
Design and stand up the new Carrier Operations & Governance operating model, operational cadences, and internal team structures.
Author Runbooks & Standards:
Author, maintain, and roll out standard operational runbooks, supply policies, and Rules of Engagement (ROEs) for internal stakeholders and carrier partners.
Design Enablement & Change Management:
Design and create comprehensive enablement programs, training materials, and frameworks to accelerate organizational transformation — actively shifting teams from relationship- and assumption-driven decision-making to a rigorously governed, data-informed operating model.
Insights & Reporting
Business Intelligence:
Leverage quantitative research, machine learning models, performance monitoring, and scalable data foundations that enable fast, economically sound insights.
Data & Reporting Quality:
Execute analytical requests from IRSG, Legal, Finance, and GTM stakeholders, delivering accurate data pulls, ad-hoc analyses, and structured summaries. Perform data quality checks and validation to ensure accuracy and consistency across reporting pipelines.
Design Enablement & Change Management:
Design and create comprehensive enablement programs, training materials, and frameworks to accelerate organizational transformation — actively shifting teams from relationship- and assumption-driven decision-making to a rigorously governed, data-informed operating model.
Drive Team RTB Engine:
Own and manage the day-to-day Run-the-Business (RTB) cadence at the team level, ensuring operational momentum and accountability.
Facilitate Operational Rhythms:
Facilitate regular operational forums, including team OKR tracking, and deal approval workflows.
Run-the-Business (RTB) Ownership
Drive Team RTB Engine:
Own and manage the day-to-day Run-the-Business (RTB) cadence at the team level, ensuring operational momentum and accountability.
Facilitate Operational Rhythms:
Facilitate regular operational forums, including team OKR tracking, and deal approval workflows.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years of experience in management consulting or as a Program Manager or Chief of Staff in telecom, RevOps, or strategy and operations.
Proven track record leading highly visible, cross-functional programs across business, technical, legal, and financial stakeholders.
Demonstrated expertise driving end-to-end process improvements by integrating policies, business processes, IT/systems tools, and operational controls.
Direct experience standing up operating models, team cadences, and operational documentation (runbooks, frameworks, ROEs).
Proven track record in designing enablement content and driving organizational change.
Experience driving Run-the-Business (RTB) cadences, OKR tracking, and operational reporting.
Strong capability in process mapping, business case writing, and translating complex operational needs into IT system specs.
Sharp written and verbal communication skills with experience presenting to executive leadership.
Strong analytical proficiency using data tools (Excel/Google Sheets, SQL, or Looker) to measure performance and policy compliance.
Team player who thrives in a fast-paced environment.
Desired:
Background in management consulting, high-growth tech, or global telecom environments.
Six Sigma or formal Program / Process Management / Prosci Change Management certification.
Operational experience within commercial Deal Desks, supplier QBR management, or revenue assurance.
Domain knowledge of A2P SMS, international voice/messaging, carrier billing, or AIT/IRSF fraud frameworks.
Familiarity with workflow and dashboarding tools (Airtable, Jira, Confluence) and operational automation (Python, Coefficient, AI tooling).
Location
This role will be remote and based in Ontario, British Columbia or Alberta, Canada.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
The estimated pay ranges for this role are as follows:
$
90,800.00
- $
113,500.00
Target Bonus Percentage 12.5%
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 1, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: New York City Office
Workplace: OnSite
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
As we scale our product surface area, we’re looking for Product Managers who are excited to own a variety of high-impact products, and drive outsized outcomes in hard-to-solve and ambiguous problem spaces. This is a role designed for builders who thrive in ambiguity, love solving complex user and workflow problems, and take full ownership of outcomes - from defining the problem space to shipping, scaling, and driving real customer and business impact.
As a Product Manager, you will be accountable for setting the vision, strategy, and end-to-end execution of one or more core product areas. This is not a “manage the roadmap” role—it’s a “make it successful” role. You’ll develop a deep understanding of users, their day-to-day workflows, and the broader ecosystem they operate in. You’ll identify the highest-leverage problems to solve and turn messy, real-world complexity into simple, scalable experiences. You will hold the standard on quality, and not rest until your product is creating the level of impact in the field that you expect.
You’ll work closely with design, engineering, customer-facing teams, and other product managers. You will lead product discovery, define clear requirements, make thoughtful tradeoffs, and push products from 0→1 and from 1→scale with urgency and clarity. This is a highly cross-functional and user-centered role—ideal for someone who loves building foundational experiences that make complex work feel effortless.
RESPONSIBILITIES
- Own the success of one or more core product areas, focusing on outcomes and real-world impact - not just outputs, timelines, or feature delivery.
- Define and drive product vision and strategy by synthesizing user needs, workflow complexity, and business priorities into a clear, scalable roadmap.
- Lead product discovery through user interviews, workflow mapping, usability testing, shadowing, and qualitative/quantitative research.
- Translate ambiguous, messy problems into clear product requirements, user stories, and intuitive experiences.
- Build, launch, and iterate on new capabilities from 0→1 and from 1→scale, ensuring fast learning cycles and high-quality execution.
- Partner cross-functionally with design and engineering to translate product vision into intuitive user experiences that are technically feasible and built to scale.
- Collaborate with Customer Success, Sales, Operations, and Marketing to ensure strong product adoption, clarity of value, and real customer impact.
- Set a high bar for execution, usability, and coherence across the platform.
CANDIDATE QUALIFICATIONS
- A minimum of 4 years of product management experience, preferably in B2B SaaS, workflow-heavy products, or operationally complex environments.
- Proven ability to take ambiguous product ideas from concept to launch and from prototype to real-world usage, with thoughtful prioritization of the highest-impact problems.
- Strong user instincts: You care deeply about how products feel, flow, and fit into people’s daily work and can uncover user needs through strong product discovery practices.
- Technical fluency: Able to break down how complex systems work under the hood, distill technical needs and constraints, and partner with engineering to make smart tradeoffs.
- Excellent communication skills: able to clearly articulate product decisions, tradeoffs, and priorities to diverse audiences.
- Collaborative leader: demonstrated ability to lead across design, engineering, CX, and go-to-market teams to drive clarity, alignment, and momentum.
- Bias to action: energized by moving fast, testing ideas, learning from feedback, and iterating.
- Ownership mindset: accountable for outcomes, comfortable operating in low-structure environments, and eager to lead end-to-end.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As the Solutions Consultant, Enterprise Team Manager at Ramp, you will lead and develop a high-performing team of Solutions Consultants supporting Enterprise prospects. You will set the operating rhythm for complex pre-sales work, coach the team on discovery, solution design, demos, technical deal strategy, and partner closely with Sales, Product, Engineering, Customer Success, Account Management to deliver a cohesive customer experience.
You will remain close to high-impact opportunities while scaling the team’s technical ownership financial fluency, and executive presence. This is a player-coach leadership role: you will improve how the team qualifies and advances complex opportunities, create repeatable practices and assets, and use customer insight to shape Ramp’s go-to-market and product priorities.
WHAT YOU'LL DO
- Lead, coach, and develop a team of Enterprise Solutions Consultants; set clear expectations, provide regular feedback, and support career growth.
- Establish a high-quality operating cadence for pipeline reviews, deal strategy, forecasting, staffing, and performance management.
- Partner with Enterprise Sales leadership to shape account strategy, qualify complex opportunities, and deploy the right solutions resources at the right moments.
- Coach the team to lead discovery, deliver tailored demos, and architect solutions that connect Ramp’s platform, financial workflows, ERP systems, and integrations to customer priorities.
- Engage directly in the most strategic or complex customer situations, including executive conversations, technical validation, RFPs, and escalations.
- Build scalable playbooks, technical assets, demo standards, and knowledge-sharing practices that improve quality and consistency across the team.
- Partner with Product, Engineering, Product Marketing, Customer Success, and Services to translate recurring customer needs into actionable feedback, roadmap context, and strong handoffs.
- Define and inspect team health metrics such as coverage, conversion, cycle efficiency, solution quality, customer outcomes, and talent development.
- Foster an inclusive, high-accountability culture grounded in customer empathy, strong collaboration, speed, and continuous improvement.
- Identify practical ways for the team to use AI to improve preparation, documentation, solutioning, and customer-facing work while maintaining quality and good judgment.
WHAT YOU NEED
- 8+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, Professional Services, or a related customer-facing technical role, including 3+ years of people management or demonstrated player-coach leadership.
- Proven success leading teams through complex enterprise sales cycles involving multiple stakeholders, technical requirements, and long decision processes.
- Strong understanding of enterprise financial operations, controllership priorities, and accounting workflows.
- Working fluency with enterprise systems and integrations, including ERP platforms such as NetSuite, Sage Intacct, or Microsoft Dynamics; APIs; SFTP; and adjacent HRIS, identity, and security systems.
- Demonstrated ability to coach others on discovery, solution design, executive storytelling, technical communication, and consultative selling.
- Strong operating judgment: able to prioritize limited resources, inspect pipeline health, make trade-offs, and drive execution in a fast-moving environment.
- Executive presence and ability to influence senior internal and external stakeholders by translating technical complexity into business value.
- Track record of building repeatable processes, assets, and team rituals that elevate performance beyond individual contributions.
- Experience building AI-assisted workflows for solutions, sales, or customer-facing teams.
- Excellent communication, organizational, and change-management skills.
NICE TO HAVE
- Experience supporting fintech, spend management, accounting automation, or other financial software products.
- Familiarity with government or public-sector selling.
- Familiarity with Python, Java, or SQL; data integration and ETL platforms; cloud infrastructure; or enterprise authentication and security protocols.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp already serves thousands of organizations in industries where financial operations work differently: construction companies that manage spend by job and cost code, nonprofits that report by fund and grant, and public-sector organizations accountable for every taxpayer dollar.
We are hiring a Lead Product Marketing Manager, Verticals to turn those differences into a durable growth advantage.
You will own Ramp's vertical GTM operating model, beginning with Construction / A&E and Nonprofits / Public Sector. You will decide where Ramp should invest, become the resident expert on how finance works in those markets, influence the product roadmap, and build the cross-product narratives and motions that help Ramp win.
This is not a content-only, campaign-only, or sales-enablement role. You will own the full vertical business read: market choice, ICP, product readiness, positioning, pipeline, win rate, activation, adoption, attach, campaign performance, and the next product or GTM intervention.
WHAT YOU'LL DO
- Set the vertical portfolio strategy. Build the business cases, opportunity sizing, segmentation, and priority order that determine where Ramp invests and where it does not.
- Own the vertical business number. Define the scorecard for each priority vertical: pipeline, win rate, attach, workflow adoption, product activation, channel performance, and customer proof.
- Become the market expert. Understand the financial workflows, buying dynamics, regulatory requirements, technology ecosystems, and competitive landscape of each priority industry.
- Influence the product roadmap. Translate market evidence into clear product requirements and help Product distinguish table stakes from differentiators.
- Build industry-specific, cross-product narratives. Package Ramp's cards, expenses, accounts payable, procurement, banking, treasury, travel, and accounting automation around the jobs each vertical needs to get done.
- Own GTM strategy end to end. Define the ICP, audience, positioning, claims, proof, channel strategy, launch plan, sales motion, and adoption plan for each priority vertical.
- Lead market-facing programs. Represent Ramp in the industry through webinars, customer sessions, partner moments, field events, advisory groups, and executive conversations where domain credibility matters.
- Make Sales better at winning. Build workflow-based pitch narratives, sales plays, proof, competitive guidance, and demos that help sellers lead with the customer's industry problem instead of a list of Ramp products.
- Run the operating cadence. Bring Product, Growth, Sales, Marketing, Partnerships, and Finance into one readout: what is moving, what is stuck, what we learned, and what changes next.
- Build the customer and partner feedback loop. Develop trusted relationships with finance leaders, operators, ERP and implementation partners, associations, and sellers closest to the market.
- Create the verticalization playbook. Build a repeatable method for taking a vertical from market signal to product requirements, GTM package, measurable growth motion, and scaled investment.
WHAT YOU'LL NEED
- 7+ years of experience in B2B software marketing, product marketing, industry marketing, growth, sales strategy, or another strategic GTM function, including significant ownership of product or industry outcomes.
- Demonstrated experience building GTM strategy for a specific industry or workflow-heavy market. You should arrive with a strong point of view on verticalization.
- Deep familiarity with at least one of the following: Construction or A&E software, accounting and ERP workflows, nonprofits, public sector, procurement, accounts payable, or financial operations.
- A record of influencing product strategy using customer, competitive, market, and funnel evidence.
- Experience owning integrated B2B campaigns from audience definition and brief through execution, measurement, and iteration.
- Strong data literacy. You can interpret pipeline, conversion, win rate, attach, adoption, and channel performance and turn the findings into a decision.
- Exceptional written and verbal communication. You can produce a business case for executives, a product narrative for the market, and a sales play that works in a customer meeting.
- Proven ability to lead senior partners across Product, Growth, Sales, Partnerships, Communications, and Marketing without relying on formal authority.
- High agency and comfort with ambiguity. You build the first version, test it with customers, and improve it quickly.
- Fluency with AI tools as part of your everyday research, analysis, writing, and operating workflows.
NICE TO HAVE
- Experience at a vertical SaaS company serving construction, accounting, nonprofits, government, or another operationally complex industry.
- Direct experience with construction ERPs or accounting platforms such as Sage, Trimble, Acumatica, Deltek, NetSuite, QuickBooks, or Intacct.
- Experience marketing a multi-product platform rather than a single point solution.
- Existing relationships with finance leaders, industry operators, implementation partners, associations, or technology partners in a priority vertical.
- Experience building a new PMM or industry-marketing function from the ground up.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role:
As the manager of the Solutions Architect team within Applied AI Enterprise Tech at Anthropic, you will drive the adoption of frontier AI in partnership with the rest of the go to market organization. Our Enterprise Tech customers are some of the world's most sophisticated technology companies, deploying AI at the core of their products and operations.. You'll leverage your technical skills and consultative sales experience to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and safety.
You will be responsible for leading and growing the pre-sales team that partners with account executives to help those companies understand and deploy Anthropic’s products, including Claude for Enterprise, Claude Code, and the API. This will include leveraging your technical skills and consultative sales experience to hire great people, establish processes for the team to scale, and represent Anthropic directly at strategic customer engagements.
Responsibilities:
Hire, manage, and guide a team of pre-sales Solutions Architects by providing both technical guidance and career development.
Set goals for your team in collaboration with sales and other parts of the organization that establish baseline expectations for performance.
Act as a technical sponsor for high-value strategic customers and advise them on their overall AI adoption strategies or use case scoping and POC execution.
Partner closely with Enterprise Tech sales leadership to identify new strategies to drive adoption of Anthropic products across customer use cases.
Work with cross-functional teams like product and engineering to ensure Anthropic prioritizes customer feedback or resolves blockers to adoption.
Travel to customer sites or conferences for executive-level sessions, technical workshops, and relationship building.
Establish a shared vision for creating solutions that enable beneficial and safe AI in technology products.
Contribute to thought leadership through conference presentations, webinars, and technical content creation.
Stay current with emerging AI/ML trends and the competitive landscape.
You may be a good fit if you:
7+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role.
3+ years of technical pre-sales management experience.
Have deep technical proficiency with enterprise AI use cases, API integrations, and LLM deployments.
Thrive in building and rapidly scaling teams and processes within ambiguous and fast-moving environments.
Have excellent communication, collaboration, and coaching abilities.
Strong executive presence and ability to foster deep relationships with technical leaders and engineering teams at leading enterprise technology companies.
Have at least a high level familiarity with the architecture and operation of LLMs.
Have a passion for making powerful technology safe and societally beneficial.
Stay up-to-date and informed by taking an active interest in emerging research and industry trends within AI.
Strong candidates may have:
Enterprise pre-sales leadership at scale
: 5+ years leading solution architect teams through hypergrowth (ideally 10 to 50+ people), with direct experience managing senior individual contributors and developing junior talent in complex enterprise software sales environments.
AI Technical Depth + Executive Engagement
: Hands-on experience with AI platforms and enterprise integration patterns, combined with proven track record engaging C-level stakeholders in $10M+ technical evaluations and enterprise sales cycles.
Multi-Segment GTM Experience
: Demonstrated success adapting technical approaches across customer segments (commercial to Fortune 100).
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$1
—
$2 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote
Who we are
Our mission is to bring clarity and control to the world's most complex codebases. AI is accelerating code creation, but the infrastructure to understand, oversee, and evolve that code hasn't kept pace. Sourcegraph gives engineering organizations full visibility across their systems, precise context for their agents, and the ability to execute coordinated code changes at scale. As agentic development becomes the dominant engineering paradigm, we provide the context layer teams need to take control of their codebase.
With Code Search, Deep Search, MCP, and Agentic Batch Changes, we deliver on that mission today - giving engineering teams and their AI tools the cross-repo context to navigate massive codebases with confidence, and the ability to make changes across hundreds of repositories at once.
Companies like Stripe, Reddit, and Leidos rely on Sourcegraph to ship faster and with higher quality. We're backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and customer love.
If you want to build the infrastructure that lets every engineering team - and every agent they deploy - operate on their codebase with confidence, join us.
Hours & location
🌎 While we hire
almost anywhere
in the world, we have a preference for someone to reside in the following locations for this role. However, if you feel qualified, we welcome you to apply regardless of location. No matter what, working hours must overlap with GMT-3 for at least 20 hours/week.
Preferred locations:
USA
Why this job is exciting
As our Compliance Manager, you will own and drive Sourcegraph’s governance, risk, and compliance program, with a primary focus on compliance. This is a highly cross-functional role that works closely with Security, Engineering, IT, Legal, People, Sales, and other teams across the company.
You will be responsible for maintaining and evolving our compliance program, including owning certifications such as SOC 2 and ISO 27001 and preparing Sourcegraph for additional frameworks as the business grows. This is not a role where you will simply coordinate work across a large compliance organization. We are looking for someone who has personally owned audit and certification programs end to end: designing and tailoring controls, collecting evidence, training internal teams, working directly with auditors, managing remediation, and driving follow-up work through completion.
📅 Within one month, you will…
You will build strong working relationships across Security, Engineering, IT, Legal, People, Sales, and other key stakeholders.
You will develop a clear understanding of Sourcegraph’s existing governance, risk, and compliance program, including our ISMS, risk register, controls, certifications, audit processes, and current areas of focus.
You will understand how our SOC 2 and ISO 27001 programs operate today, including key owners, evidence requirements, open risks, and upcoming milestones.
You will begin participating directly in day-to-day compliance activities and identify opportunities to improve or simplify existing processes.
📅 Within three months, you will…
You will have taken ownership of Sourcegraph’s ongoing SOC 2 and ISO 27001 compliance programs.
You will independently manage key audit activities, including control testing, evidence collection, stakeholder coordination, auditor requests, findings, and remediation.
You will evaluate existing controls and tailor them to Sourcegraph’s environment rather than relying on overly prescriptive or generic auditor recommendations.
You will actively maintain Sourcegraph’s risk register, ISMS processes, policies, and compliance documentation.
You will help internal teams understand their compliance responsibilities and provide practical guidance that allows them to meet requirements without creating unnecessary process.
You will support customer-facing compliance activities, including security questionnaires and compliance-related questions from prospective and existing customers.
📅 Within six months, you will…
You will have successfully led Sourcegraph through an audit or major certification milestone.
You will own the operating rhythm of the GRC program, including ISMS meetings, risk management activities, control reviews, documentation updates, and audit preparation.
You will have established a forward-looking compliance roadmap covering renewals, upcoming audits, new frameworks, regulatory requirements, and opportunities to improve how the program operates.
You will be able to independently identify control gaps or deficiencies, assess their risk, recommend practical solutions, and drive remediation with both technical and non-technical stakeholders.
You will have introduced automation, AI, or other process improvements that reduce manual compliance work while maintaining or improving program quality.
About you
You have built or operated compliance programs in a fast-moving technology environment and have personally owned major compliance initiatives from beginning to end.
You are comfortable operating independently, getting into the details, and doing the work yourself while coordinating with stakeholders across the organization. You understand that frameworks such as SOC 2 and ISO 27001 define requirements but often leave significant flexibility in how an organization satisfies them, and you know how to translate those requirements into controls that fit the business.
You are also comfortable working with technical teams and modern cloud environments. You can understand enough about infrastructure, systems, access controls, software development, and security processes to ask the right questions and effectively translate between auditors and technical teams.
5+ years of experience in governance, risk, compliance, information security compliance, or a related role.
Demonstrated end-to-end ownership of SOC 2 and ISO 27001 programs, ideally within a SaaS, technology startup, or similarly fast-moving environment.
Experience personally managing external audits and certification processes, including audit preparation, evidence collection, control testing, stakeholder training, auditor interaction, remediation, and follow-up.
Strong understanding of risk management, control design, ISMS governance, and compliance program operations.
Experience adapting compliance controls to an organization's actual environment rather than applying generic or overly prescriptive requirements.
Familiarity with cloud-based technology environments and the security and compliance considerations associated with a distributed or remote workforce.
Strong project management and organizational skills with the ability to drive cross-functional initiatives from inception through completion.
Excellent written and verbal communication skills and the ability to explain compliance requirements clearly to both technical and non-technical audiences.
A hands-on mindset and willingness to personally execute the work required to keep the compliance program operating effectively.
Curiosity about AI, automation, and emerging technology, with an interest in using new tools to improve compliance workflows.
Nice-to-haves:
Experience with additional security, privacy, or compliance frameworks such as GDPR, HIPAA, HITRUST, FedRAMP, FISMA, PCI DSS, or related standards.
Experience supporting security questionnaires, customer assurance processes, or sales-related compliance activities.
Experience with GRC platforms, compliance automation tools, or building internal automation for evidence collection and control monitoring.
Relevant certifications such as CISA, CISSP, ISO 27001 Lead Implementer or Lead Auditor, CRISC, or similar credentials.
Level
📊 This job is an IC3. You can read more about
our job leveling philosophy
in our Handbook.
Compensation
We pay above-market salaries because we want to hire exceptional people who can focus on building great products, not worrying about paying bills. As an
open and transparent
company, our
compensation philosophy
and pay bands are visible to every Sourcegraph teammate, and we strive to make our approach equitable, explainable, and competitive.
Your base salary is determined by the IC3 pay band for your location zone (1-4). Our pay bands are informed by market data and designed to ensure competitive compensation wherever you live. During the recruiting process, we'll discuss the range applicable to you based on job level, relevant skills, experience, qualifications, and location zone.
The starting salary for the IC3 pay band in each zone is:
Zone 2:
$137,718 USD
Zone 3:
$102,899 USD
In addition to competitive cash compensation, we offer meaningful equity (because when Sourcegraph succeeds, we want you to succeed, too) and generous
perks & benefits
.
Interview process
Below is the interview process you can expect for this role (you can read more about
the types of interviews
in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all!
We expect the interview process to take 5 hours in total.
👋 Introduction Stage
- we have initial conversations to get to know you better…
[30m]
Recruiter Screen
[30m]
Hiring Manager Screen
🧑💻 Team Interview Stage
- we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners…
[Async] Working assignment
[60m]
Assignment Walkthrough + Review
[60m]
Resume Deep Dive
[60m]
Technical Interview
🎉 Final Interview Stage
- we move you to our final round, where you gain a better understanding of our business and values holistically…
[30m]
Values
[30m]
Leadership
We check references and conduct your background check
Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.
Learn more about us
You can learn more about what it is like to work at Sourcegraph by reading
our handbook
.
We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our
culture
,
competitive compensation
and
benefits
here.
Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds.
Sourcegraph participates in
E-Verify
for U.S. Employees.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for an experienced
Product Manager to develop and maintain our core API trading products. This includes managing internal and external stakeholders, developing product iteration plans, establishing and maintaining standards, translating user stories into an API specification, completing competitor analysis, and more.
What You’ll Be Doing
Gather business requirements and API feedback from both internal and external sources, such as feedback from institutional customers, and continuously improve the API product through effective iterative mechanisms.
Study the competitive landscape and industry trends, transforming this information into actionable API product iteration plans that align with the company's actual needs.
Utilize data analytics to create data-driven insights to understand client behaviour.
Cultivate and maintain robust relationships with customers and strategic partners, using their feedback to guide product enhancements and future development.
What We Look For In You
Demonstrates a strong interest in both the blockchain and finance industries.
Minimum
5
years of experience in Product Management or Engineering, preferably related to trading or technology platforms.
Bachelor's or Master's degree in Engineering, Mathematics, or Finance.
Proactive and self-driven, with a logical and data-driven mindset, strong team collaboration skills, and effective communication abilities.
Proficiency in English & Conversational Mandarin (preferred to cross functionally communicate with non-english speaking engineers).
Nice-To-Haves
Experience in crypto, blockchain, building businesses, fintech, and/or financial markets.
Experience in trading financial products, such as stocks, funds, forex, futures, options.
Knowledge in data analytical tools like Python and SQL.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for an experienced
Product Manager to develop and maintain our core API trading products. This includes managing internal and external stakeholders, developing product iteration plans, establishing and maintaining standards, translating user stories into an API specification, completing competitor analysis, and more.
What You’ll Be Doing
Gather business requirements and API feedback from both internal and external sources, such as feedback from institutional customers, and continuously improve the API product through effective iterative mechanisms.
Study the competitive landscape and industry trends, transforming this information into actionable API product iteration plans that align with the company's actual needs.
Utilize data analytics to create data-driven insights to understand client behaviour.
Cultivate and maintain robust relationships with customers and strategic partners, using their feedback to guide product enhancements and future development.
What We Look For In You
Demonstrates a strong interest in both the blockchain and finance industries.
Minimum
5
years of experience in Product Management or Engineering, preferably related to trading or technology platforms.
Bachelor's or Master's degree in Engineering, Mathematics, or Finance.
Proactive and self-driven, with a logical and data-driven mindset, strong team collaboration skills, and effective communication abilities.
Proficiency in English & Conversational Mandarin (preferred to cross functionally communicate with non-english speaking engineers).
Nice-To-Haves
Experience in crypto, blockchain, building businesses, fintech, and/or financial markets.
Experience in trading financial products, such as stocks, funds, forex, futures, options.
Knowledge in data analytical tools like Python and SQL.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United States
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
You will own the full commercial relationship and customer’s success across a book of 100 to 200 corporate accounts - the builders, founders, and product teams at companies up to 250 employees who are defining what AI-native experiences look, feel, and sound like. Your job is to make sure every one of them is getting real value, expanding into new products, and renewing with conviction.
This is a high-volume, high-impact role. You won't succeed by managing accounts one at a time - you'll build the systems, playbooks, and scaled motions that let you drive meaningful outcomes across a diverse book. If you love the challenge of figuring out how to operate at scale without losing the quality of the customer relationship, this role was built for you.
On the ground, you'll be in the product with customers - advising on agent design, voice customization, conversation flows, integrations, and using data and logs to spot friction before customers do. You're the person who connects what's working technically to what's growing commercially and partnering closely with high growth accounts to help them achieve value.
Success of the customer and commercial ownership go hand in hand and are at the core of this role. You own NRR across your managed book of business, you drive cross-sell into ElevenLabs’ expanding product suite, and you lead renewals end to end. The best AMs at ElevenLabs don’t just retain customers, they grow with them.
COMPENSATION
This role offers a competitive on target earnings (OTE) structure with a split of 70% base and 30% variable. Variable compensation is weighted 100% net revenue retention (NRR) with an emphasis on product cross sell. Cross-sell performance counts toward NRR, so strong expansion compounds across both components. Quota is set on managed ARR, giving you clear ownership over a defined book of business. The plan includes accelerators for above target NRR performance and is designed to reward account managers who grow with their customers, not just retain them. Variable compensation is paid on a quarterly basis.
REQUIREMENTS
- Minimum 2 years of Account Management or Customer Success experience in B2B SaaS, Developer Tools, or AI/ML products - you know what good looks like in a technical, fast-moving customer environment
- A track record of owning commercial outcomes: quota, renewals, cross-sell, and the full expansion motion from identifying the opportunity to closing it
- Comfortable managing a high-volume book of business with a systems mindset - you build playbooks and repeatable motions, not just individual relationships
- Hands-on familiarity with AI concepts, API integrations, and SDKs; you can hold a technical conversation with a developer or engineering team and earn their trust
- Experience using product usage data to stay ahead of your accounts - spotting health signals, identifying expansion opportunities, and getting in front of risk before it becomes churn
- Strong communicator who can move fluidly between a founder, a technical lead, and a procurement team in the same week
Preferred
- Experience in the voice AI, audio AI, or conversational AI space
- Experience selling or expanding into multiple products within a platform
LOCATION
This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in ET, CT, MT, or PT timezones is required. There is a preference for candidates to be based in New York City or San Francisco, with the option to work out of our offices in these cities.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $700M in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHO WE ARE LOOKING FOR
At Higgsfield, we value people who take ownership and get things done. We’re looking for someone who brings:
- Strong attention to detail and a high level of responsibility.
- Proactivity and persistence — you follow through until things are signed and completed.
- The ability to manage multiple parallel tasks without losing track.
- Clear communication and the confidence to push stakeholders when needed.
- A structured, process-driven mindset with a bias toward action.
WHAT YOU WILL WORK ON
- Contract Operations & Execution: Support the full lifecycle of contracts — from preparation to execution. Work closely with legal leads (including Grosu) to finalize agreements, organize signatures, and ensure all documents are properly completed. Proactively follow up with internal teams and external parties to get contracts signed on time.
- Legal Documentation (KZ Focus): Review, prepare, and manage contracts under Kazakhstani law. Ensure accuracy, completeness, and proper filing of all legal documents.
- Legal Operations Support: Maintain and organize contract databases and documentation. Track contract statuses, deadlines, and key obligations. Ensure everything is properly archived and easy to retrieve.
- Cross-functional Coordination: Act as a point of contact between legal, marketing, creative, and operations teams. Help unblock processes by coordinating communication and keeping things moving.
- Process & System Support: Help build and improve internal legal workflows — from contract tracking to signature processes. Identify inefficiencies and drive improvements.
- Review/Draft Contracts: Review and edit certain agreements like NDAs and other company templates.
- Support Trademark Enforcement: Identify and address instances of trademark infringement online.
YOUR MUST HAVES
- 2–3 years of experience as a paralegal, legal specialist, or in legal operations.
- Experience in top-tier law/consulting/accounting firms (preferably Ernst & Young) or strong in-house environments (tech companies, startups, or product-driven businesses).
- Solid understanding of contract workflows and legal documentation.
- Solid understanding of contract workflows and legal documentation.
- Experience working with Kazakhstani legal documents is a strong plus.
- Strong organizational skills and attention to detail.
- Ability to proactively follow up and drive processes to completion.
- Fluent Kazakh, Russian and English.
WHAT WOULD MAKE YOU A STRONG CANDIDATE
- Experience building automation, such as collecting approvals, sending reminders, generating activity reports, etc.
- Building AI agents.
- Experience with Ironclad (contract management software) – a major plus!
- A law degree.
JКомпания не указана
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Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
You will be a front-line manager to a group of Account Executives (AEs) who will be hunting, pitching, and closing new business for Ramp. You will be responsible for 1:1 coaching, mentoring, and strategy development, working closely with leaders across Sales, Marketing, Product, and the executive team to drive positive outcomes for this segment. As a key member of the sales leadership team, you will have the opportunity to help build and refine Ramp’s sales development motion.
WHAT YOU'LL DO
- Manage, develop and execute career development and leadership plan for a group of Account Executives and provide daily 1:1 mentoring and coaching
- Set and maintain a high-performing culture and morale by overseeing the daily activities and quota performance management of individual AEs to ensure key performance metrics are met
- Hire and train new AEs on Ramp’s product, buyer personas, competition, and tools through various methods (ie. role-plays)
- Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives
- Build dashboards and report on customer and team performance and forecast to senior leadership
- Improve team output and efficiency over time by optimizing systems and processes
- Build and execute on pipeline with new clients and partners to run the end-to-end sales process
- Establish a library of playbook resources for the AE team
- Partner with Ops to create and polish existing metrics that evaluate the individual and team’s performance
- Represent the AE team cross-functionally with leaders of other departments
WHAT YOU’LL NEED
- Minimum 5 years of quota carrying sales experience as an individual contributor
- Minimum 3 years of experience building and leading successful, high-performing sales teams
- Demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment
- Passion and excitement for hiring, with a thoughtful approach to team planning and development
- Experience working cross-functionally to build successful top of the funnel activities to drive more pipeline; Strong collaboration and influencing skills demonstrated through excellent communication and presentation skills
- Ability to articulate contractual, technical, and financial value points to customers, including executive leaders
- Proficiency in using AI tools and familiarity with email and call automation platforms
- Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency
NICE TO HAVES
- Experience with financial services sales in a full cycle sales role
- Financial services or Fintech experience at a high-growth startup
- Bachelor’s degree from an accredited four year university
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We're hiring a Senior Technical Account Manager (TAM) who has already done this job at a SaaS company: someone who has led implementations, owned enterprise accounts and knows what it takes to drive adoption in complex organizations. You'll be a strategic partner and trusted advisor to our customers, combining strong relationship management with deep knowledge of ClickUp's platform. This role sits where customer success, solution strategy and technical enablement meet, and it drives long-term growth, adoption and measurable business outcomes.
TAMs own the full post-sales customer lifecycle. That starts with implementation and onboarding and continues through ongoing managed services, strategic expansion and renewal outcomes across your book of business. This role requires an AI-native professional who doesn't just use AI tools but designs, builds and scales AI-powered workflows and agents, and brings that hands-on expertise to customers.
TAMs lead with a customer-first mindset. You'll build success plans, guide onboarding and adoption and make sure stakeholders keep seeing value throughout their lifecycle. You'll support technical initiatives like process optimization, workflow design and AI enablement, and you'll also own the overall health, engagement and strategic direction of your accounts. You'll work cross-functionally with Sales, Product and Support so each customer's success story is long-term, scalable and impactful.
Technical Account Managers (TAMs) deliver measurable value and meaningful business outcomes across their customer portfolio by focusing on:
- Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding and training for a smooth start and a strong foundation.
- Account Health & Engagement: Proactively managing user adoption, stakeholder alignment and account health to support retention and growth.
- Process Optimization & Solution Design: Working with customers to identify critical business processes, map them to scalable solutions and keep improving efficiency through ongoing refinement and performance insights.
- Innovation Adoption & Workflow Automation: Helping customers use emerging features and technologies, including AI and automation, to boost productivity, streamline operations and deliver real-world impact.
CORE RESPONSIBILITIES
TAMs are the strategic and technical owner of the customer relationship. They make sure every customer gets measurable results from ClickUp's product and AI feature set.
New Customer Onboarding
- Lead end-to-end onboarding and implementation of ClickUp, from discovery and solution design through training and go-live support.
- Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies and automations.
- Guide customers through foundational setup, integrations and enablement while promoting best practices, system governance and change management.
Account Health Management
- Monitor seat utilization, adoption trends and Champion/Stakeholder engagement.
- Build and run adoption plans and account reviews to maintain or improve health.
- Spot risks early and build recovery plans with the account team.
- Deliver ongoing change management and enablement so customers keep maturing on the platform.
Workflow Mapping (IER Framework)
- Run Intake → Execution → Reporting (IER) cycles for key workflows.
- Lead discovery sessions that map current-state and future-state processes.
- Recommend optimizations and create workflow templates that scale across teams.
AI Enablement & Agent Deployment
- Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases.
- Partner with customers to define and deliver new AI automations aligned to their business KPIs.
- Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture and scaling use cases across teams.
- Track and report AI usage and credit consumption against plan.
Customer Success & Expansion
- Serve as the technical partner to assigned accounts and connect adoption to business value.
- Drive value across the full post-implementation lifecycle by providing continued and managed services as customers expand their use of ClickUp.
- Generate qualified leads through data-driven insights and AI usage analysis.
- Drive cross-functional alignment to position renewals, expansions and AI upsells.
Cross-Functional Collaboration
- Act as the voice of the customer by turning business objectives and pain points into actionable insights for Product, Engineering and Support.
- Partner with account teams to keep delivery and success aligned.
QUALIFICATIONS
Required
- 5+ years in a customer-facing SaaS role (Technical Account Manager, Customer Success Manager, Implementation Manager, Solutions Consultant, Professional Services Consultant or similar)
- 2+ years of hands-on experience with ClickUp, Asana, Monday.com http://Monday.com, Smartsheet, Wrike, Jira or a comparable work management/project management platform
- Direct experience leading enterprise SaaS implementations or onboarding programs end-to-end, and/or a proven track record managing a book of business ($2M+ ARR) with measurable retention and expansion outcomes
- Demonstrated experience building and deploying AI-powered workflows, agents or automations in a business context
- Strong project and program management skills, including complex, multi-stakeholder engagements
Preferred
- Background in professional services, implementation management or consulting at a SaaS company
- Hands-on experience with agentic tools and frameworks such as Claude, n8n, Make, Zapier or LangChain
- Technical aptitude with integrations, APIs, automation logic and data modeling
- Experience positioning or selling services alongside renewals and expansions
CORE SKILLS & COMPETENCIES
- Technical Acumen: Deep understanding of work management platform capabilities, automation logic, integrations and AI Agent functionality. Able to turn business needs into technical solutions.
- AI-Native: Demonstrated experience designing and scaling AI-powered workflows, agents and automations, not just using AI tools. Skilled at identifying and scoping AI use cases and consumption plans.
- Consultative Discovery: Excellent at workflow analysis, process design and finding friction points. Uses structured discovery to map customer needs into scalable solutions.
- Project & Program Management: Manages complex customer programs with multiple stakeholders, deadlines and outcomes. Skilled at running structured account plans.
- Data & Reporting: Comfortable using dashboards and metrics to communicate health, adoption and ROI. Reads usage data to drive recommendations.
- Customer Engagement: Executive presence and strong communication skills. Builds trust with both executive (ATL) and day-to-day (BTL) stakeholders through credibility and clarity.
- Account Ownership: Fully accountable for an assigned book of business. Proactive, organized and driven to hit measurable outcomes.
- Collaboration & Influence: Works cross-functionally with the account team, Product and Sales to align on outcomes. Influences without authority through insight and results.
WHAT SETS YOU APART
- You've worked at, implemented or sold against project management or work management platforms.
- You've run enterprise implementations and know change management firsthand.
- You think in workflows and systems, not just relationships.
- You've built something with AI that a team actually runs on, and you can walk us through how it works.
- You've carried a renewal or expansion number and know how to tie technical value to commercial outcomes.
#LI-SM1
#LI-remote
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
УдалённоBerlin, Germany
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ГибридRelocation expense coverage to NYC or SF (if needed)
ГибридleadNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
San Francisco, CA
УдалённоRemote
География найма не уточнена
Singapore, Singapore
УдалённоThis role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in ET, CT, MT, or PT timezones is required
ОфисAlmaty, Kazakhstan
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
Все вакансии в одном месте - страница 115 · Job Hunters