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Location: Vancouver, Canada Workplace: Hybrid Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. Who We Are Sensor Tower is the leading solution for mobile marketers, app developers, and industry analysts who demand superior competitive insights into the mobile market economy and are looking to increase app downloads through app store optimization. We serve independent and Fortune 500 customers alike, spanning the mobile games, travel & hospitality, music, finance, and broadcast entertainment markets. Our suite of products consist of free, “SMB”, and Enterprise-tiered solutions including Store Intelligence, Usage Intelligence, Ad Intelligence, and App Intelligence. Our insights are cited by the world’s leading news and finance publications, including the Wall Street Journal, The New York Times, Forbes, Fortune, Bloomberg, CNBC, The Washington Post, and Reuters. Role Summary As Sensor Tower continues to grow as a global company, we are looking for a Senior Data Engineer to build amazing products together. We have a wonderful team of more than a hundred engineers globally and are preparing for much more growth in the coming years. We are looking for an experienced and passionate professional to focus on developing our products in the fast-growing exciting environment. You will report to our Engineering Manager while working closely with the cross-functional product development team and founders. What You’ll Do - Take end-to-end ownership of the data product lifecycle - from business understanding, data analysis, product design, development, deployment, to delivery. - Think beyond coding: bring strong product sense, flexibility in problem-solving, and the ability to proactively align technical solutions with business needs. - Drive communication and coordination across teams to clarify or redefine goals, ensuring data products meet evolving business requirements. - Develop high-quality data programs using PySpark, with strong ownership of data mining and processing challenges. - Conduct code reviews, software design and architecture, and pair programming. - Collaborate closely with product managers and data scientists to design and deliver impactful data products. - Explore and evaluate new technologies in the Data ecosystem, sharing insights with the team. What We’re Looking For - 5+ years experience working on Data Modeling and Data Analysis domain. - Stellar engineering skills with at least 2+ years of experience with most of our core technologies such as: Spark, Python, HDFS, Databricks, AWS, PostgreSQL, MongoDB, and Airflow. - Experience in Pandas, Sklearn or other data science and data analysis toolset is a big plus. - Having a background of data mining and machine learning domain, familiar with common algorithms and libs is a plus. - Solid grasp of modern software development lifecycle. - Ability to efficiently navigate complex multiconstraint decision-making. - Experience working in a diverse and international environment. - Experience in the mobile app, advertising, or gaming ecosystem. - Experience with product design and infrastructure challenges. - Major in Math or Computer Science. Read more about some of our Technical challenges here (written by members of our engineering team): https://sensortower.com/blog/speeding-up-the-backend-with-graph-theory https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers About Sensor Tower Sensor Tower is a global provider of digital intelligence solutions, empowering companies to understand consumer behavior and market performance across mobile apps, digital platforms, and gaming ecosystems. Headquartered in San Francisco, Sensor Tower's insights are trusted by more than 2,500 enterprises worldwide.   Founded in 2013, Sensor Tower’s market insights have helped marketers, app developers, and gaming leaders demystify the mobile app ecosystem with visibility into usage, engagement, and paid acquisition strategies. Today, Sensor Tower’s digital market insights platform has expanded to include Gaming, Web, Audience, and Digital Advertising Insights, helping global leaders understand market trends and their competitor’s strategies and audiences across the entire digital ecosystem.   Why Sensor Tower? Our flexible work environment allows employees to live in greater connection with the people, places, and activities they love! Global Teams Sensor Tower has a global presence, with teams across the world and available in most time zones, including North America, Europe, Middle East, Africa, APAC and LATAM. We maintain regional offices in SF, LA, NY, London, Singapore, Beijing, Seoul, Tokyo and Vancouver.   Our benefits include: - Flexible time off so employees can shape their time away from work. - Health and wellness stipend to achieve and maintain a healthy lifestyle through physical and mental fitness. - Wi-Fi Allowance. - Monthly internet stipend and a one-time $500 home office stipend.   We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, and veteran status. We will consider qualified applicants with arrest and conviction records. If you have a disability or special need, please do not hesitate to let us know and we'll do our best to accommodate. Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: San Francisco Workplace: OnSite OVERVIEW The Workplace Experience team powers and connects the workday for all Perplexity employees across our global offices. We are hospitality and experience-driven at the core. We are made up of People people, meaning that we love supporting each other and all of the People in our workplace. We take on the good and the bad with optimism and with a positive, kind approach to solving problems, dealing with the obstacles handed to us, and proactively creating good around us. We think about each moment through the lens of our colleagues (our customers) so that we can create thoughtful and memorable experiences no matter what task we have at hand. Our San Francisco office of approximately 200+ seats is located in SOMA. The SF Sr. Workplace Coordinator will be a part of the global Workplace team, and will be responsible for all office operational, coordination, and administrative tasks while cultivating a beautiful, positive, and productive workplace.     WHAT YOU’LL DO - Keep the SF office running in partnership with the Workplace Coordinator, covering day-to-day reception, operations, vendor relationships and services, employee health and safety compliance, and facility maintenance - Create a wonderful workplace experience for employees, visitors, recruits, customers and vendors, keeping the office tidy, clean, organized and polished throughout the day - Open and close the office daily (8:30am - 5:00pm), and be on site when no one else is for special projects, maintenance or moves - Administer SF office access and visitor management, including badge setup and removal, guest registration and building-security lists, in partnership with Physical Security and IT - Manage team mail and deliveries, from small packages to large and freight deliveries, by triaging, distributing and keeping it all organized - Manage inventory and order all office and kitchen supplies while tracking spend and working within the office budget, and help remotely with supply ordering for small neighboring offices - Build relationships with building management, maintenance and cleaning staff, and external parties such as contractors and suppliers, including quality control, vendor accountability and delivering feedback - Manage vendor and contractor paperwork and logistics, including insurance certificates, contractor access and freight elevator bookings - Help coordinate design and construction projects and act as the on-site contact - Own the SF and Palo Alto workplace ticket queue, triaging, resolving and routing requests in a kind and timely manner and keeping requesters updated through close - Own SF office communications and documentation, including the office guide or wiki, Slack announcements to employees and leaders, and building notices - Organize, monitor and communicate facility and building safety preparedness to employees - Produce thoughtful and inclusive office experiences and events, working with the Workplace team to stay consistent with other offices and the global strategy - Visit the Palo Alto office as needed to support on-site operations, supplies and employee requests - Help with ad-hoc projects when time allows, and contribute in ways beyond this high-level overview of the role     WHAT YOU BRING - 5-7 years of experience working in facilities, workplace operations, office administration, or hospitality fields - Proficiency with G-Suite Products or the ability to learn software quickly - Excellent organization, planning and prioritization skills - Exceptionally strong ownership and can-do attitude with an operational mindset - Comfortable working autonomously, juggling multiple tasks under tight deadlines, switching gears at the drop of a hat, and having a “no task too small” mentality - Willingness to jump in where needed, picking up projects and checking things off lists even when it lands on your plate unexpectedly - Excellent written, non-verbal, and verbal communication skills; the ability to work well with various personality types, and are receptive to feedback...all while maintaining a high degree of professionalism and confidentiality - Genuine passion for supporting others and a contagiously positive attitude - The capability to anticipate others' needs and act with patience, kindness, and firmness - An eye for detail with regards to all things from process to projects to space to events - The ability to maintain a professional and kind game face even when things aren’t going as planned or desired; a propensity for problem solving quickly and quietly - A solid sense of self awareness and the desire for feedback to adapt and grow

Location: Berlin Office; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Portugal; Poland; Serbia; Germany; Austria; Finland; London Office; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. 🎯 Your main goal will be to build and lead a high-performing engineering team that makes n8n a trusted platform for enterprise automation. As Engineering Manager of the Enterprise Nodes & Partnerships team, you'll empower engineers to grow, deliver secure and reliable enterprise integrations, and build strong technical partnerships while navigating the opportunities of a fast-moving, AI-native world. Here's how you'll make an impact: BUILD ENTERPRISE-GRADE INTEGRATIONS AND STRATEGIC PARTNERSHIPS - Lead the team responsible for building and maintaining the integrations that make n8n a trusted orchestration platform across the enterprise technology stack. - Drive successful technical collaborations with strategic partners, aligning on requirements, timelines, and delivery to build strong, lasting partnerships. - Ensure enterprise integrations meet high standards for security, reliability, scalability, and production readiness. BUILD AND DEVELOP A HIGH-PERFORMING ENGINEERING TEAM - Coach and develop engineers through regular feedback, career development, and meaningful opportunities to grow their ownership and impact. - Foster a high-trust environment where engineers feel empowered to make decisions, learn through experimentation, and take accountability for outcomes. - Lead hiring, onboarding, and team development to build a strong, collaborative engineering team as n8n scales. DRIVE EXECUTION AND CROSS-FUNCTIONAL ALIGNMENT - Partner with Product, Design, and other stakeholders to align priorities, navigate trade-offs, and deliver meaningful product and platform outcomes. - Create clarity and focus as priorities evolve, helping your team navigate uncertainty and embrace opportunities emerging from AI. - Establish lightweight processes and clear expectations that enable fast execution without compromising engineering quality, maintainability, or team health. LEAD WITH TECHNICAL CREDIBILITY AND SOUND JUDGMENT - Guide architectural and technical decisions, helping engineers navigate trade-offs around scalability, reliability, performance, and speed. - Maintain a high bar for engineering excellence by mentoring engineers, challenging technical decisions constructively, and encouraging strong engineering practices. - Dive into technical details or code when needed to unblock the team, while keeping your primary focus on people leadership and team effectiveness. REQUIREMENTS MUST-HAVES - 🌱 Engineering management experience: You have at least 1 year of experience as a first-line Engineering Manager, directly leading engineers and delivering meaningful product or platform outcomes in a growing organization. - 🎯 Relevant technical domain expertise: You bring strong experience in at least one of these areas: strategic integrations, production-grade connector reliability, governance and observability, developer experience, platform engineering, or infrastructure tooling. - 🤝 Strong people leadership: You're experienced in coaching engineers, providing actionable feedback, supporting career development, and navigating difficult conversations with empathy and accountability. - 🏎️ Adaptability in fast-moving environments: You bring clarity, optimism, and sound judgment when priorities shift, helping your team stay focused, confident, and effective through change. - ⚙️ Strong software engineering background: You have hands-on software engineering experience and the technical depth to mentor engineers, contribute to architectural discussions, and assess complex technical trade-offs. - 🛠️ Pragmatic technical involvement: You're comfortable diving into code or technical challenges when needed to unblock your team, without becoming a bottleneck for delivery. - 🔄 Cross-functional communication and alignment: You communicate clearly and collaborate effectively with Product, Design, Engineering, and customer-facing teams to align stakeholders, resolve competing priorities, and escalate when needed. - 🏢 High-growth SaaS experience: You've worked in a high-growth SaaS environment and understand how to scale engineering teams, balance speed with quality, and deliver ambitious outcomes. NICE-TO-HAVES - 🤝 Strategic partner collaboration: You've worked with external technology partners to build enterprise products or integrations and establish successful, long-term technical relationships. - 🧩 TypeScript / Node.js familiarity: You have experience with JavaScript, TypeScript, or Node.js and can quickly develop technical context within our stack. - 🌍 Open-source and developer tooling: You're passionate about developer-focused products, open-source communities, and building extensible platforms that empower technical users. - 🤖 AI product exposure: You've worked with AI-native products, AI-powered features, or engineering teams exploring how AI is transforming product development and engineering practices. Why join us? At n8n, your impact will go far beyond managing delivery. You'll lead a team at the heart of our enterprise ambitions, shaping the integrations and strategic partnerships that make n8n a trusted automation platform for businesses worldwide. You'll have the autonomy to build an empowered engineering team, influence technical direction, and work closely with stakeholders across the company as we scale. You'll join a fast-growing, remote-first company with a strong builder culture, an ambitious vision for AI-native automation, and a community of more than 650,000 active developers and builders. We value technical excellence, ownership, experimentation, and leaders who help others do their best work. Sound like a challenge you're excited to take on? Apply now — and help us build the future of enterprise automation. Make the opening more role-specificAdd the missing hands-on context n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are excited to welcome a Junior Engineer to join our Application Security team at 1Password. Application Security helps enable 1Password to build and deliver secure products with confidence. We’re responsible for 1Password’s Secure Software Development Lifecycle and related security activities like design review and architecture guidance, threat modelling, software supply chain security, and a suite of automated security tooling. As part of the Application Security team, this Junior Engineer will focus primarily on building and maintaining new or existing security tooling, including static analysis, dynamic analysis, code scanning (sage) and emerging agentic AI solutions.   How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: - You have 0-2+ years of experience in software development - You have a passion and curiosity for security engineering, including but not limited to topics of secure coding, pentesting, vulnerability analysis, security design and architecture - You have strong experience, demonstrated through project work or real world experience, leveraging agentic AI capabilities to accelerate security workflows, automate repetitive tasks, or enhance detection and remediation efforts - You have experience with internal tool development and engineering enablement - You have a strong foundational understanding of software development principles, and are comfortable reading and writing code - You work well in a team environment with positive communications amongst a variety of technical and non-technical stakeholders - You’re adaptable and resilient, thriving in fast-paced environments with shifting priorities   Bonus points for: - Experience with Rust and/or Golang, or a demonstrated ability to pick up new languages quickly. - Experience conducting security code reviews, design architecture guidance, threat modelling - Practical or hands-on experience with web application security topics, including but not limited to topics in OWASP Top 10.   What you can expect: - Work within a small team of Application Security Engineers focused on minimizing security risk across our SSDLC - Work with cross functional partners across Security, Product Engineering, Marketing, CX and more on the security parameters of new features across 1Password’s product suite - Design, build, integrate and scale new agentic AI capabilities to enable secure product development activities - Enhance and maintain existing security tools in a variety of areas including static analysis, dynamic analysis, code scanning, and more. - Develop and maintain comprehensive dashboards and reporting metrics around our security risk program, tailored to different audiences (technical, non-technical, compliance, senior leadership, etc.)   USA-based roles only: The annual base salary for this role is between $100,000 USD and $140,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $85,000 CAD and $119,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Paris; London ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE Mistral AI is seeking Applied Scientists and Research Engineers focused on formal methods. You will design, train, and deploy SOTA large language models and apply them to diverse use cases. You'll work cross-functionally with internal and external science, engineering, and product teams to deliver high-impact AI solutions.   WHAT YOU WILL DO - Run pre-training, post-training and deploy state of the art models on large clusters. - Generate and curate datasets for theorem proving and software verification, and build evaluators and benchmarks for formal reasoning. - Develop the necessary tools and frameworks to facilitate data generation, model training, evaluation and deployment. - Collaborate with cross-functional teams to tackle complex use cases. - Manage research projects and communications with client research teams.   WHAT WE'RE LOOKING FOR - Fluent in English with excellent communication skills — at ease explaining complex technical concepts to both technical and non-technical audiences. - Expert with PyTorch or JAX. - Not afraid of contributing to a big codebase; finds their way around independently with little guidance. - Writes clean, readable, high-performance, fault-tolerant Python code. - Doesn’t need roadmaps: moves independently and navigates uncertainty with confidence. - Low-ego, collaborative and eager to learn. - Track record of success through personal projects, professional projects or academia. NICE TO HAVE - PhD / Master in a relevant field (Computer Science, Mathematics, Machine Learning). - Experience with autoformalization, proof automation, or verified code generation. - Experience with reinforcement learning using verifiable rewards, ideally from Lean or other proof assistants. - Contributions to a large open-source or industry codebase. - Publications in top academic journals or conferences. - Enjoys improving existing code: typing, tests, CI pipelines. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Remote ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE We're looking for a CRM Integration Consultant to join our Delivery organization and bring deeper expertise in the home-services CRM platforms our customers use. Our customers' use existing CRM configurations to support workflows like booking, scheduling, and dispatch. In this role, you'll work closely with our Delivery and Technical Account Management teams to review customer CRM setups, troubleshoot booking and capacity challenges, and help customers optimize their existing workflows. You'll also work directly with customers to resolve more complex configuration and integration issues, share best practices, and support successful implementations. We're looking for someone with deep, hands-on ServiceTitan experience who understands how home-services businesses operate and enjoys solving technical and operational challenges. This is a hands-on, fast-paced role where you'll work directly with customers to navigate complex CRM configurations, troubleshoot issues, and drive them to resolution quickly so implementations can keep moving. WHAT YOU'LL DO - Serve as Avoca's internal CRM expert, initially focused on ServiceTitan, supporting Implementation, CS, Support, and Product. - Review and optimize customer CRM configurations, including booking, scheduling, dispatch, and capacity workflows. - Work directly in customers' CRM environments, with their authorization, to troubleshoot issues, make configuration changes, and resolve implementation blockers. - Troubleshoot CRM integration issues, including booking failures, sync mismatches, and configuration-related challenges. - Train internal teams and customers on CRM best practices, common workflows, and troubleshooting. - Partner with Product and Engineering to identify recurring issues and improve integration functionality. - Develop repeatable configuration guides and processes to reduce implementation delays and improve efficiency. WHAT YOU'LL BRING - 3+ years of hands-on experience configuring and administering ServiceTitan, ideally within a home-services business or consulting environment. - 2+ years of relevant experience preferred or Home Service industry knowledge and experience (preferred) - Strong understanding of CRM booking, scheduling, dispatch, capacity management, and related configuration workflows. - Experience troubleshooting complex CRM configurations, identifying issues, and making changes directly within customer systems. - Ability to work independently, manage multiple customer requests, and resolve technical issues quickly. - Strong communication skills and experience working directly with customers and cross-functional teams. - ServiceTitan certification preferred, but not required. - Experience with other home-services CRMs (Housecall Pro, PestPac, FieldEdge, etc.) or SaaS integrations is a plus. WHO YOU ARE - Self-motivated, entrepreneurial, and comfortable operating in fast-moving, high-growth environments. - Thrives on owning processes end-to-end and balancing multiple initiatives simultaneously. - Autonomous, self-directed, and comfortable working with ambiguity. - A proactive and effective communicator. - Collaborative, organized, and efficient. - Comfortable with travel to customer sites and occasional visits to our NYC or Santa Barbara offices. BENEFITS - Comprehensive medical, dental, and vision insurance - Company-sponsored 401(k) through Vestwell - Flexible PTO plus U.S. federal holidays - Company-wide off-sites - Daily in-office lunch through Parkday - Dinner covered when working late - Commuter benefits and late-night rideshare - Standing desks and workspace accommodations available on request - All core tools and software provided Compensation: The expected base salary for this role is $120,000 - $150,000, with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process. WHY AVOCA At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact. Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Location: Remote - Europe Time Zones; Portugal; Spain Workplace: Remote SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes: - SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.  - SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts. - SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year. - App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights. WHY SPLITMETRICS?  - For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies. - An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.  - Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more. - Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem. - Integrated AI into our strategic approach since 2023. - Effectively collaborate across 20+ countries with a remote-first and supportive culture. ABOUT THE ROLE: You will play a key role in driving the success of new products and services that SplitMetrics launches. As a Product Marketing Manager at SplitMetrics, you will help the product team better understand customer needs, improve the positioning and messaging of our core products, support internal enablement teams in helping our customers adopt new offerings, and define and execute the go-to-market strategy. The role will be a perfect fit for a true generalist who has a strategic view but spends most of their time doing hands-on product marketing work. The person in this role will have an outsized impact both on our ability to attract new customers and on helping existing customers extract even more value from SplitMetrics. The person in this role will report directly to the CPO and will be a part of the product management team. MISSION: - Drive the adoption of new products and services SplitMetrics launches across multiple products, including SplitMetrics Acquire and App Radar - Ensure internal alignment and up-to-date knowledge in customer-facing teams on the product’s capabilities and their value - Optimise our communications to deliver higher performance in core user segments WHAT YOU’LL BE DOING: - Own the go-to-market strategy for new features and improvements we introduce, with the focus on driving adoption - Define the positioning, messaging, and narrative for the new features and product improvements together with the marketing team - Build and refine internal enablement materials that help our sales, customer success, support, and business development teams achieve their goals - Evaluate the results of product launches to adjust our product strategy together with the Product Managers team - Keep our customers informed and engaged, e.g., via monthly newsletters - Optimise automated communications workflows for higher performance - Build, refine, and keep competitive battle cards up to date - Improve core product marketing processes with AI workflows to simplify keeping internal knowledge up-to-date ABOUT YOU: - 4+ years of experience as PMM in B2B SaaS or consumer apps - Experience in creating marketing assets, such as emails, internal enablement decks, product data sheets, battle cards, and other - Experience working in marketing for the US & EMEA markets - Exceptional English, both written and spoken - Sense of ownership in everything you do - Ruthless prioritisation and execution skills – you do what’s needed and find creative ways to solve problems - Comfortable collaborating with a diverse set of stakeholders across Product, Marketing, Engineering, Sales, Customer Success, and Support - AI-native who seeks opportunities to improve routine workflows through AI without introducing slop in key deliverables and documents - Previous experience in marketing technology is a plus, but not a requirement WHAT IS THERE FOR YOU? - Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation. - Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being. - Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development. - Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program. - Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback. - Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment. - Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment. OUR CULTURE At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors: - Move Fast - Get Sh*t Done - Build Together - Strive for Transparency - Own What You Do - Learn + Share = Excel Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are looking for an Intermediate Developer to join the Device Trust team and help us improve the reliability and operational excellence of the systems behind the Device Trust authentication service. This is a software engineering role with a strong reliability focus. You will write and maintain production code, improve how our services are operated, and help make a critical applications path safer, more observable, and easier to evolve. Device Trust authentication is an important component of our customers’ authentication flows, helping organizations make device posture part of their access decisions. Because it sits directly in that path, reliability is a first-class engineering concern. The service is already relied upon by customers every day, and in this role you’ll help us continue raising the bar through stronger resilience, observability, operational practices, and safe evolution of the system. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: - You have 2+ years of experience in software development. - Experience working with backend services, application programming interfaces (APIs), distributed systems, or other software where reliability and availability matter. - Take ownership of scoped problems from investigation through implementation and follow-up. - Familiarity with Ruby on Rails (Rails). - Use observability tools to understand system health and investigate issues; experience with Datadog is valuable. - Care about testing, maintainability, and clarity in both code and documentation. - Communicate clearly by sharing progress, raising blockers early, and helping stakeholders understand outcomes. Bonus points for: - Familiarity with or exposure to Kubernetes. - Experience with Datadog. - Experience with Terraform. What you can expect: - Build and improve the services that power Device Trust. - Improve the reliability, observability, and operability of production systems through software, automation, and thoughtful engineering practices. - Work across application code, service dependencies, cloud infrastructure, networking, deployment systems, and operational tooling. - Help establish safer ways to make and validate changes to critical systems. - Participate in incident response and post-incident learning, turning operational lessons into lasting improvements. - Partner with engineers across Device Trust, Platform, Security, and other teams to identify risks, reduce operational friction, and improve the customer experience. USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $155,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: United Kingdom; Spain Workplace: remote Help Us Build The Future of Travel At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world. Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy. We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone. Your Next Destination Location: Remote, anywhere in Spain or the UK. Contract: Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain) UK: Full-time, permanent Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74  Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async. Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most: Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom What you’ll do: Lead the IT Operations team and its lead: set priorities and service levels, with a clear split between run and build work Own service desk performance, request and incident handling, and team member satisfaction Own endpoint and device management, including OS and software update policy, balancing compliance against minimal disruption to people’s work Own identity, SSO, access provisioning and offboarding as a single, auditable control point, and automate joiner, mover and leaver processes and other repeatable IT work Act as the accountable owner of the ERP platform, including system configuration, workflow design and ongoing maintenance. If vendor selection is still open when you join, lead its final stages with stakeholders to confirm scope, modules and implementation approach Own the design of core ERP configuration areas such as financial consolidation, budgeting and forecasting, master data, and integration with adjacent systems Manage the ERP implementation partner or systems integrator, holding them to scope, quality, timeline and budget Establish change control, testing and release processes for ERP from day one, and own the post-go-live support model (L1 to L3, vendor SLAs, release cadence) Document system configuration, data flows and integration points so no single person is a dependency Own IT general controls, segregation of duties design and monitoring, and audit evidence for corporate systems, supporting compliance certification and SOX-style financial controls where they apply Own disaster recovery, backup and resilience for corporate systems, and work with Security on access policy, device trust and approved or blocked software Partner with the Data team: Enterprise IT owns platforms, integrations and access controls, while Data keeps reporting, analytics, pipelines and data governance Set the approach to AI tools across corporate functions (tooling, access and safe-use guardrails), with functions owning day-to-day use Build the Enterprise Applications team: define roles, then hire and develop the first leads (2 to 3 additional hires expected over time) Define the roadmap and Buy / Hold / Sell decisions for bringing additional corporate technology (HR, finance, CRM, collaboration and other SaaS) under Enterprise IT, backed by a lightweight governance model: application inventory, ownership matrix and lifecycle approach Own vendor, licence and SaaS renewal management for in-scope systems, consolidating duplicate tools and spend, along with Enterprise IT’s budget and headcount plan Lead the change from function-owned tools to centrally governed systems without taking process ownership away from the business, and act as a trusted advisor to leadership on application strategy, cost and risk Must-haves: Senior leadership of an IT or enterprise applications function in a scaling business, including managing managers Led our ERP implementation from the owner’s side, including managing a systems integrator Owned a business system end to end (configuration, support and continuous improvement), rather than only overseeing third parties Experience running IT operations (service desk, endpoint and MDM, identity and SSO) in a SaaS-first estate Experience building and operating IT controls (ITGC, SoD, audit) in a finance-critical environment Experience leading organisational change, moving functions to shared ownership models while keeping their trust Comfortable operating without a large existing team or established playbook, and able to set up processes, documentation and governance from scratch Strong stakeholder management, working directly with finance, operations and other business functions as primary ERP users Strong commercial and vendor management skills Strong communicator who can translate between technical configuration detail and business outcomes Pragmatic about control: balances compliance with team member experience, without blocking people or pushing them into workarounds Nice to have: Hands-on experience configuring and administering a major ERP platform (SAP, NetSuite, Dynamics 365, Oracle, or similar), ideally including financial consolidation, budgeting or forecasting modules, and relevant platform certifications Experience of an ERP vendor selection process, including RFP evaluation, demo scenarios or business-case development Experience in an ISO 27001, SOC 2 Type 2 or SOX environment Exposure to wider enterprise application categories beyond ERP (HRIS, CRM, collaboration, identity and access management) Experience building or growing a small technology team, including hiring and role design Experience deploying AI tooling across corporate functions Experience leading remote or distributed teams Experience in a private equity-backed, high-growth or newly scaling business Why People Join Us 🇪🇸 Why people join us in Spain We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first. Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact. For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home. 🇬🇧 Why people join us in the UK We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers. Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one. As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane. Before You Hit Apply By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy    We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍 This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available: 📍 UK: £95,200– £142,800 📍 Spain: €86,800 – €130,200 Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp is seeking a talented and experienced Senior Search Engineer to join our team and help revolutionize our search capabilities. As a key member of our engineering team, you'll be responsible for optimizing and enhancing our search functionality, which is a critical feature of our platform and underpins our AI efforts. Your impact at ClickUp As a Senior Engineer on the Search squad, you'll be responsible for designing, optimizing, and scaling our search infrastructure. Our platform is built as backend services on top of Postgres and OpenSearch, focused on real-time search ingestion and serving. You'll work hands-on with these systems to ensure users can instantly find exactly what they need across their workspace. Your expertise will directly contribute to making ClickUp the most intuitive and responsive productivity platform available. Core Responsibilities - Design and implement robust search solutions that scale with our rapidly growing user base - Improve search relevance, accuracy, and speed to deliver the most relevant results to users at blazing fast speeds - Improve our real-time indexing pipelines to ensure search results remain up-to-date - Create measurement frameworks to evaluate and improve search quality - Build and enhance vector search capabilities to power next-generation search experiences - Collaborate with AI, backend, and product teams to integrate search into new features - Troubleshoot complex search-related issues at scale - Design and implement robust search solutions that scale with our rapidly growing user base - Improve search relevance, accuracy, and speed to deliver the most relevant results to users at blazing fast speeds - Improve out real-time indexing pipelines to ensure search results remain up-to-date - Create measurement frameworks to evaluate and improve search quality - Build and enhance vector search capabilities to power next-generation search experiences - Collaborate with AI, backend, and product teams to integrate search into new features - Troubleshoot complex search-related issues at scale Technical Requirements: - Bachelor's degree in Computer Science or related field - 5+ years of experience as a search engineer or in a directly related role - Hands-on production experience with OpenSearch or ElasticSearch (strongly preferred); Solr experience considered but less ideal given its age - Experience with high-scale, real-time data ingestion and search serving in a backend services context. - Proven ability to optimize query parsing, indexing, and relevance tuning for search systems - Experience measuring and optimizing search quality Preferred Qualifications: - Background in search ranking, relevance algorithms, and information retrieval - Hands-on experience with vector embeddings and semantic search implementations - Experience with TypeScript in backend systems - Track record of architecting search solutions that maintain performance under heavy load - Experience applying machine learning and NLP to enhance search relevance Join Our Mission At ClickUp, we're committed to building the future of productivity software. As our Search Engineer, you'll play a crucial role in shaping the core functionality of our platform and driving our AI initiatives forward. Join us in our mission to make the world more productive! #LI-REMOTE #LI-AK2 #LI-CC1       Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: Hamburg adjoe builds the technologies behind mobile apps growth and monetization. With our core product Playtime Arcade, we’ve become the global leader in rewarded advertising, an ad unit built on a simple premise: users earn real in-app rewards for engaging with new apps. The result is one of the most effective value exchanges in adtech, connecting advertisers and publishers with over 770 million users annually. Ensuring Authenticity for Billions of Daily Rewards Industry reports suggest 25 percent of global mobile ad spend is lost to fraudulent activities like click farms, fake installs, SDK spoofing, and emulator farms. At adjoe, we define our platform through trust and proactive engineering. We build high-performance defenses that guarantee accurate reward attribution, ensuring every interaction is authentic. This creates a sustainable value exchange that empowers our partners to grow with confidence. The Anti-Fraud team develops systems that detect and prevent malicious activity at scale. Our custom Android and iOS SDKs analyze device integrity for modifications like Xposed frameworks, Magisk modules, and jailbroken devices. Supporting these, Go microservices and DynamoDB deliver millisecond-level responses, while Kafka and SQS process billions of daily events in real time. This infrastructure protects publisher margins and ensures a trustworthy platform for all users. YOUR MISSION & WHO WE ARE LOOKING FOR: - AdTech Domain & Anti-Fraud Core Requirement You bring a solid foundation in the AdTech ecosystem (publishers, advertisers, SDK attribution, monetization) and direct exposure to cheating in mobile games. Joining our Anti-Fraud Operations unit, you will act as the primary technical PoC for Support, Sales, and BI teams, owning complex fraud escalations and translating business edge cases into technical fixes. - Investigative Mindset & Root-Cause Analysis You possess eagle-eyed curiosity and an investigative, hacker mindset. When publisher margins drop, external platforms (iOS/Android) shift, or campaigns misbehave, you won't wait for step-by-step instructions—you will connect messy clues, reproduce exploit scenarios, and trace non-obvious fraud patterns to their source. - AI-Empowered Big Data Interrogation You will leverage AI tools alongside Trino SQL, ScyllaDB, and DynamoDB to rapidly query and analyze billions of daily telemetry events. You will direct AI to accelerate complex data analyses, build models, and surface bad actors in real time without getting bogged down in manual query assembly. - Observability, Profiling & Microservice Debugging You will monitor platform health and debug system anomalies using Kibana, Grafana, and Go profiling tools like Pyroscope and pprof. You will trace real-time pipeline bottlenecks and API glitches across Kafka, SQS, and Go microservices to catch bugs or platform misconfigurations. - Cross-Functional Fraud Mitigation & Pragmatic Engineering You bring a functional software development background in backend engineering (preferably Go) alongside experience with AWS cloud infrastructure, allowing you to comfortably navigate backend code logic. Collaborating with Backend, Mobile, and Data Science teams, you will use AI to draft clean code fixes, propose new detection rules, and take full responsibility for deploying verified mitigations that protect publisher margins. 🌎 WE WELCOME APPLICATIONS FROM TALENT WORLDWIDE AND PROVIDE RELOCATION SUPPORT TO HAMBURG, GERMANY FOR THOSE READY TO JOIN OUR TEAM. What’s in It for You? At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day. - Go Big. Own projects with impact on 770M users and push adtech boundaries. - Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum. - Be Direct. Solve problems openly and collaborate across teams. - Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other. - Have Fun. Celebrate wins, enjoy daily victories, and bring your energy. We welcome applications from people who will contribute to the diversity of our company.

Location: Poland; Germany; Bulgaria; Romania; Serbia Workplace: remote About the Team   We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. We are looking for a German-speaking VIP Account Manager to manage relationships with our high-value clients. The ideal candidate has experience working for a CySEC-regulated company, a valid CySEC Basic Certificate, and a strong understanding of client relationship management in the Forex/CFD industry. Tasks Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools; Promote company products and services to high-value clients; Apply effective negotiation techniques to convert leads into long-term customers; Develop and implement initiatives to increase client satisfaction and retention; Build and maintain strong, long-term relationships as a trusted advisor; Monitor client activity and identify opportunities for growth and engagement; Maintain accurate records of client interactions in the CRM system. Requirements Fluency in German (native or C1+ level); English proficiency at B2 level or higher; Mandatory CySEC Basic Certificate; CySEC Advanced Certificate is a plus; Proven experience working for a CySEC-regulated company; Experience in the Forex/CFD industry, preferably in VIP account management or a similar client-facing role; Experience working with regulated EU clients; Strong communication and relationship-building skills; High level of responsibility, professionalism, and attention to regulatory compliance. What We Offer Full-time remote role with long-term collaboration (service provider contract). Competitive compensation and performance-based bonuses (paid in EUR directly to your bank account). Flexible working hours. High autonomy in launching marketing campaigns and technical setups. All necessary tools for comfortable and efficient work. Corporate training. A friendly, supportive, and positive working environment where your data-driven decisions directly impact the product. With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-NK1   With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.   Join us today, and let's shape the future of fintech together!   Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.   #LI-NK1

We're looking for a Head of Growth who will take ownership of growing sales and service performance through every available lever: marketing, website content and positioning, new partnerships, satellite sites, etc.

Location: San Francisco Workplace: Remote PINECONE IS THE TRUSTED AI KNOWLEDGE COMPANY. ITS TRUSTED AI KNOWLEDGE PLATFORM—INCLUDING ITS DATABASE, NEXUS, AND MARKETPLACE PRODUCTS—POWER ACCURATE, FAST, AND COST-EFFECTIVE AI APPLICATIONS FOR MORE THAN 10,000 CUSTOMERS AND 1M DEVELOPERS WORLDWIDE. PINECONE'S MISSION IS TO MAKE AI KNOWLEDGEABLE. FOR MORE INFORMATION, VISIT PINECONE.IO http://pinecone.io. ABOUT THE TEAM AND ROLE: We’re hiring a Developer Advocate to own the Pinecone community—online and in-person—with a particular focus on building a strong SF/Bay Area presence. This role is for a senior, hands-on technical communicator who can build developer relationships at scale, run high-signal programs, and translate community needs into product feedback and compelling learning experiences. To succeed in this role, you must be able to build and teach with Pinecone’s AI products—showing developers how to create reliable, scalable AI applications where knowledge and retrieval are central. You’ll translate best practices into practical learning experiences through tutorials, short-form videos, docs contributions, hackathon mentorship, and social posts. Because the team and customer base are scaling quickly, you should be comfortable operating with high autonomy and strong judgment in a fast-paced environment. If you’re excited about: - Learning new technologies and helping others succeed with that technology. - Playing a central role in an exciting and rapidly expanding community. - Shaping the course of a fast-growing company and product category. - Working with colleagues who value clarity, creativity, passion, initiative, and thoughtfulness. Then we want to talk to you! RESPONSIBILITIES: Community Programs (Global) - Lead and grow Pinecone’s Discord: drive engagement, improve onboarding, set norms, and keep the space high-signal. - Run recurring office hours that consistently help developers unblock, learn best practices, and ship. - Support and scale community programs that create real builder outcomes (templates, challenge weeks, help channels, expert AMAs). Events (SF/Bay Area) - Own Pinecone’s SF-area community presence: local meetups, hackathons, and larger Bay Area events. - Develop event programming (themes, speaker selection, talks/workshops), run promotion and attendance growth, and ensure each event produces reusable assets and follow-on engagement. Technical content + assets - Create and maintain hands-on technical assets (sample apps, demos, code walkthroughs) aligned to Pinecone’s core developer use cases: - RAG systems and retrieval quality - Knowledge management patterns using Assistant and other incubating products - Platform/infra patterns for scale and reliability - Publish content across Pinecone channels and external platforms, grounded in what the community is actually trying to build. REQUIREMENTS: - 2+ years of experience in a technical role such as software engineering, solution engineering, or machine learning. - Proficient in 2+ programming languages. - Owned and grown a technical developer community. - Ran in person developer events end to end. - Shipped demos and sample code and taught them clearly. - Strong writing and live speaking and Q&A. - Fluent in LLM apps and RAG and strong API instincts. PERKS & BENEFITS: - Comprehensive health coverage including medical, dental, vision, and mental health resources - 401(k) Plan - Equity award - Flexible time off - Paid parental leave - Annual Company Retreat - WFH Equipment Stipend All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is building a deeply technical IT organization and is looking to add a Systems Engineer II focused on endpoint engineering. As WHOOP evolves from a consumer tech company into a personal health company, it is mission-critical to secure our fleet of endpoints while also enabling a frictionless employee experience. Doing both of those things well requires deep technical expertise, creativity, and a remarkably high bar for the quality of experience you’ll push onto your colleagues. We need this role to work across both Mac and Windows ecosystems. Applicants should have top quartile expertise in at least one ecosystem. As a member of a growing and highly dynamic team, candidates must be ready and excited to take on significant responsibility, embrace ambiguity, and help define what world-class IT Security capabilities look like at WHOOP. This role will collaborate closely with Security, Risk & Compliance, Software and Hardware Engineering, Business Systems, IT, and more. This is a high-impact role with a broad scope, and we have a mountain of work to accomplish. We want to attract someone who is motivated by the challenge and energized to solve tricky problems with the best tools available. RESPONSIBILITIES: - Manage our Mac and Windows fleets end-to-end - Craft a frictionless device lifecycle from unboxing to disposition - Implement and manage robust security policies in line with strict HIPAA standards - Manage the endpoint components of our enterprise AI security strategy - Manage the way we patch endpoint vulnerabilities in line with our committed SLAs - Engineer processes to do the things above in a way that minimizes employee friction and workflow disruption - Mentor colleagues to develop their endpoint skills & capabilities - Eliminate root causes of IT support tickets and manual IT toil - Contribute meaningfully in helping us build AI-first IT operations - Develop monitoring, observability, and reporting capabilities - Communicate proactively and clearly with employees and business partners, ensuring alignment and transparency around our plans and the trade-offs we’re making QUALIFICATIONS: - Proven experience working on technically innovative systems and processes from the ground up - Strong engineering and programming skills to enable automation and custom solutions - Hands-on administration experience with MDMs - Experience managing large fleets of computers and other corporate-owned devices - Experience contributing to large-scale implementations and/or migrations of critical IT systems - Experience developing AI solutions to improve productivity or employee experience - Excellent communication skills, with the ability to explain technical concepts to non-technical audiences - Strong judgment in prioritization and solution design, balancing impact and maintenance costs - Ability to work independently and take initiative in a rapidly changing environment - A demonstrated employee-first mindset, actively listening and engaging with users and making their lives better This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $125,000-$175,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. Who we are looking for Everyone at Higgsfield is an A-player. We’re looking for teammates who bring: - A strong product sense and an understanding of how interface decisions affect conversion, retention and revenue. - The ability to design clear user states and in-product communication, not just build screens. - Broad context over narrow specialization: comfort working across product verticals and monetization mechanics. - Resilience and focus in a high-intensity startup environment, where priorities shift fast and the schedule isn’t always predictable. What you will work on - Build the revenue-critical parts of Higgsfield products: paywalls, pricing pages, checkout and subscription flows used by millions of people. - Develop onboarding, upsell and in-product communication that drive conversion and retention. - Design and implement complex UI state logic across plans, limits, trials and payment states, where small mistakes are costly. - Run A/B tests and PLG experiments quickly, and work closely with analysts to turn data into product decisions. - Keep the interface fast and responsive, because every millisecond in the purchase flow affects conversion. - Ensure product quality through unit, integration and end-to-end tests for key payment and onboarding scenarios. Your must haves - Experience building complex software and teaming up with others to get it done. - Strong communication, collaboration and commitment to completing projects. - Experience with payment integrations, checkout or subscription flows. - Experience with A/B testing, feature flags and product analytics. - Knowledge of CI/CD, bundlers, profiling and performance optimization. - Ability to get up to speed on new context quickly and take full ownership of a task. - Willingness to work in a fast-paced startup environment. THE DEAL - Competitive salary in USD + stock options. - On-site role in our Almaty office (we will relocate you from anywhere) - Full-time position with high growth potential.

Location: Berlin Workplace: OnSite About Peec AI Peec AI is a Berlin-based Series A startup building analytics and intelligence tools for modern SEO and growth teams. As search rapidly evolves with AI changing how people discover information online, companies need better ways to understand where they appear, how they perform, and where new growth opportunities exist. Peec AI helps teams track their visibility, measure performance, and uncover opportunities to grow their organic presence in an increasingly complex search landscape. About the role We're looking for a Visiting Brand Designer to join our team for a minimum 3-months internship and get hands-on with real design. From week one you'll ship real assets across our website, social, campaigns, and events, and quickly grow into someone the team relies on for sharp, on-brand design. A big part of the role is being a design partner to people across Peec AI: helping teammates turn ideas into polished, on-brand presentations (internal and external), and tackling the everyday design tasks that keep a fast-moving startup looking sharp. You'll learn how a brand actually gets built and maintained day to day, working side by side with our designers and marketers, and walk away with a portfolio full of real, shipped work. If you love clean visual craft, exploring different art directions, and iterating your way to something great, and want to learn fast in a high-energy team, this one's for you. What you'll do - Design on-brand assets across marketing channels, social content, campaign visuals, event materials, and web graphics - Become our go-to for amazing presentations: transforming internal and external decks into polished, persuasive, on-brand stories - Support stakeholders across the company with day-to-day design tasks, helping everyone communicate visually and stay on-brand - Work inside our design system and help keep things consistent, scalable, and cohesive - Collaborate closely with Growth, Sales, and GEO teams, learning how great brand work comes together end to end What we're looking for - A growing portfolio (university projects, freelance, personal work, all welcome) that shows a strong eye for layout, typography, and visual storytelling - Strong working knowledge of Figma, and ideally some Adobe Creative Suite or equivalent - Confident presentation design skills, turning information into something clear, structured, and beautiful - Detail-obsessed, with the instinct to make things look right, not just done - Eager to learn, take feedback, and move quickly in a fast-paced environment - Experience in B2B and worked in a startup environment - Strong communication skills and a collaborative, can-do attitude - Hands-on internship or studio experience, ideally in a B2B or startup environment Bonus points - A strong interest in software products, AI, and emerging tech - Experience with motion, animation, or prototyping (After Effects, Lottie, Framer) What we offer - Real ownership and shipped work from week one - Close mentorship from experienced brand and growth designers - A collaborative, high-energy in-office environment in the heart of Berlin - A front-row seat to building a brand in a brand-new market category - Paid Dinner & Uber home when working late - The most beautiful office space and work environment in Berlin

Location: UK: Manchester (Landmark, St Peter's Square, 1 Oxford St) Workplace: Hybrid The role & impact In this role, you will play a key part in delivering world-class support and guidance to small business owners, bookkeepers, and accountants who rely on Xero and Melio. You will help customers resolve queries quickly and effectively across multiple channels, enabling them to understand and realise the full value of the business payments platform. By guiding users through key product features and workflows, you will empower small businesses to manage their accounts payable with ease while authentically representing the brand in every interaction. Operating in a fast-paced environment, you will troubleshoot complex issues and deliver clear, empathetic, and reliable support that meets high service standards. You will take personal ownership over your success, working towards productivity and quality goals while keeping customers updated every step of the way. The team & how they connect You will join Xero's Customer Experience team while maintaining a dedicated focus on supporting US-based Melio customers and product workflows. The team collaborates closely across various departments within Xero and Melio to share insights, solve customer challenges, and streamline support experiences. Together, they embrace a growth mindset and continuously adapt to evolving strategies, tools, and technology to deliver outstanding customer outcomes. Initially, the role will focus on: - Providing fast, high-quality support across phone, email, and live chat channels. - Navigating case management systems such as Salesforce and Zendesk to capture details accurately. - Assisting customers with accounts payable workflows, vendor payment features, and platform navigation. - Escalating complex technical issues smoothly while keeping customers fully informed of progress. Where and how you can work We are looking to add Customer Experience Specialists to our team who will work the following schedule: - Monday through Friday, 11:30AM - 8PM - As this role involves supporting US-based customers, there will be a requirement to work some UK Public Holidays (excluding Christmas Day, and New Years Day) - There will also be an evening pay supplement for shifts ending at 8:00 PM Please note that the anticipated start date will be in 18 January 2027. Here are some of the things we're looking for, for this role: - Experience in a customer service environment working towards service levels and quality targets. - Proven problem-solving skills with a thoughtful, diligent approach to resolving queries. - Confidence in managing multi-channel communications, including phone, email, and concurrent live chat interactions. - Technical proficiency with tools like Google Suite or Microsoft Office, and exposure to small business accounting platforms or CRM software such as Salesforce or Zendesk. - Strong relationship-building skills grounded in empathy, active listening, and clear communication. - Adaptability and a growth mindset that thrives in a fast-paced, high-change landscape. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.