Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Role
Checkout is looking for an experienced financial crime compliance lead to establish, grow, and maintain a global second-line team. This role will oversee the compliance frameworks supporting our rapidly evolving portfolio of mass market products.
This opportunity is a perfect fit if you are excited by the prospect of leveraging the momentum and resources of a global scale-up to support the launch and scale of high velocity products. As products expand and launch, there will be an opportunity to grow your team across multiple regions.
You will be expected to:
- Build the Framework: Establish the global framework for second-line escalations for new products; working closely with relevant regional MLROs to ensure consistency and operational excellence.
- Drive Cross-Functional Alignment: Partner with Risk, Operations, and Product teams to align compliance requirements with fraud mitigation and user experience goals.
- Monitor Emerging Trends: Maintain a deep understanding of financial crime typologies, regulatory guidance, and emerging industry trends, ensuring these are proactively factored into our control framework and knowledge base.
- Design & Deliver Training: Develop and deliver targeted training to business and compliance teams regarding complex financial crime and fraud risks inherent in high-volume environments.
- Ensure Compliance-by-Design: Partner with our Regulatory Compliance function to integrate compliance requirements early in the product development lifecycle.
- Own Compliance Requirements: Assume central responsibility for mapping and maintaining SDD, CDD, and EDD requirements for our evolving product set, ensuring relevant factors are codified into global minimum standards.
- Strategic Advisory: Directly advise Product and Operations teams on the opportunities and risks associated with automation, AI deployment, and system scale.
- Integrate Risk Assessments: Collaborate closely with regional MLROs to ensure product-specific risk profiles are accurately captured and factored into Business-Wide Risk Assessments.
- Implement Assurance: Collaborate with our Assurance and Internal Controls team to design and execute robust compliance monitoring processes for new product lines.
Experience we are looking for:
- 6+ years of second-line compliance experience in fintech, payments, or banking at scale (neobank/fintech experience strongly preferred).
- Deep expertise in financial crime (AML/CFT/Sanctions/Fraud) risk, with regulatory compliance experience as a strong plus.
- Experience growing and leading a team, with cross-border/global management experience highly desirable.
- Proven track record in architecting frameworks for high-volume environments and working directly with technical/product stakeholders to design solutions.
Personal qualities we look for:
- Confident decision-maker: Ability to quickly assess risks, weigh mitigations, and provide strong, defensible rationale for your decisions.
- Technical fluency: Comfortable working directly with technical leaders to drill down into the configuration of user journeys, systems, and tooling.
- AI-first mindset: Experience deploying AI or automation tools to accelerate compliance processes at scale.
- Strategic thinker: Ability to immerse yourself in fine details while keeping the broader organisational picture in mind.
- Growth-oriented: Relentlessly curious and driven; always learning and spotting opportunities to develop yourself and others.
- Proportionate and Collaborative: An obsession with balancing strong compliance with scalability and user experience, supported by exceptional interpersonal and communication skills.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.
We’re looking for a Partnerships Manager to build and grow partnerships for Mayflower across technology, hardware, marketing, and content.
You’ll manage the full partnership lifecycle: find opportunities, assess their business potential, negotiate terms, work with internal teams to launch them, and measure results. You’ll also support existing partners and find ways to grow these relationships.
Job Responsibilities
Manage existing relationships:
Be the main contact for partners. Stay in touch, resolve issues, review results, and find opportunities to expand cooperation.
Find new partners:
Research relevant companies and find opportunities. Prioritize them based on business value, fit with our brand and goals, and the effort needed to launch.
Build business cases:
Estimate potential revenue, costs, resource needs, and return on investment. Explain the expected impact on business metrics and the assumptions behind your estimates.
Negotiate and formalize agreements:
Agree on scope, commercial terms, responsibilities, timelines, and success metrics. Work with Legal and other teams to document these agreements.
Run deep research:
Find technology and hardware partners based on product needs, comparing their capabilities, costs, and integration requirements. Ensure that we find the best fit.
Drive implementation:
Turn agreements into clear launch plans with owners, deadlines, and dependencies. Work with Product, Marketing, Analytics, and other teams to launch partnerships and keep them running.
Coordinate joint marketing if needed:
Work with partners and the Brand Marketing team on campaigns, promotions, and launches. Set clear goals and agree on how results will be measured.
Improve partnership performance:
Compare results with expectations. Recommend when to expand, adjust, renew, or end a partnership.
You will thrive if you have…
4+ years of experience
managing the full partnership lifecycle
.
Strong negotiation and communication skills. You can work through disagreements and reach clear decisions with partners and internal teams.
Ability to manage several partnerships independently, set priorities, and follow through on details.
Experience in business development, including finding new partners and managing existing relationships.
A track record of taking partnerships from initial discussions through negotiation, launch, and performance review.
Strong analytical skills: you can build a business case, assess commercial terms, and estimate the impact on business metrics.
Experience delivering projects with product, engineering, and marketing teams. You can turn an opportunity into clear requirements and coordinate the work needed to launch it.
Strong written and spoken English.
Nice to have
Practical experience in marketing, including brand marketing, communications, or user acquisition.
Experience in product management, product operations, or product integrations.
Experience working with technology companies, hardware manufacturers, or content providers.
A basic understanding of APIs and integrations, enough to discuss requirements with technical teams.
Experience with joint campaigns, affiliate partnerships, or revenue-sharing agreements.
Experience reviewing partners for policy compliance and business risks.
An existing network of contacts in relevant industries.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
A culture of recognition: a peer reward program to celebrate your contributions.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.
Recruitment process
HR interview (40 min).
Test task.
Final interview (45 min).
Recommendations check.
Job Offer.
Location: Amsterdam
Workplace: OnSite
About Us
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi.
About the Role
Tebi is entering its scale-up phase of growth: opening new entities, launching new (financial) products and growing fast. Our Finance team is looking for a new member with 2-4 years of experience who will help build processes and structure to take us further, contribute towards a successful first-year audit in 2027 and help drive our growth.
You will play a key role in our financial close and reporting, help lay the groundwork for the control framework, and support new entities as we open them. We’re looking for someone who thrives in an unstructured environment, is comfortable with ambiguity, and is passionate about automation to make finance run smarter. You will work closely with product, commercial and leadership teams.
What You'll Do
- Own key parts of the monthly financial close, ensuring accuracy and timeliness
- Be an important control point, safeguarding the integrity of our financial reporting
- Support the setup of financial processes and controls as we open new entities and work towards audit-readiness
- Help design and build Tebi's control framework
- Identify and implement opportunities to automate financial processes and support Tebi’s growth
- Partner with our external auditors and manage the audit process for your areas
- Turn financial data into insights that help the business make better decisions
- Continuously improve and standardize processes as Tebi scales
What You'll Need
- 2-4 years of experience in financial control, accounting, or external audit (max 6 years of experience)
- You thrive in an unstructured, fast-changing scale-up environment and don't need everything mapped out to make progress
- A natural drive to standardize and improve processes, balanced with pragmatism about what's needed now versus later
- Savvy with automation and AI tools, and genuinely interested in using them to work more efficiently
- Solid grounding in accounting principles and financial reporting
- Sharp attention to detail combined with strong problem-solving skills
- Clear, confident communication, comfortable working closely with teams across the business
If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careershttps://www.tebi.com/de/careers.
Benefits
- Start-up Equity
- Competitive Salary
- Lunch in the Office
- Flexible Time-off
- Team Events
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: Paris
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Please make your application, including your CV, in English Language. We are a global compliance team headquartered out of London.
About the role
As a Senior Analyst – Permanent Controls, you will join the Permanent Controls team, a global Second Line of Defence (2LoD) function based across Paris and Mauritius. Reporting directly to the Head of Permanent Controls within the Compliance department, you will focus on the financial perimeter, exercising second-line control, independent oversight, and framework monitoring over the organization's finance domain. You will partner closely with the First Line of Defence (1LoD) to establish control standards, design control matrices, and provide guidance when needed. You will also execute 2LoD control plans, issue formal findings, and track recommendations through to resolution.
Sitting in the Second Line of Defense, the global Permanent Controls team serves as an ongoing, trusted advisor and objective challenge to operational teams (1LoD), helping them design robust controls and ensure operational integrity across the organization.
Unlike periodic audit functions, Permanent Controls operates continuously to proactively identify vulnerabilities, standardize control frameworks, and foster a strong risk culture.
Note on Governance: This is a 2LoD function focused on ongoing control design, execution, and 1LoD enablement. It is distinct and independent from the Internal Audit (3LoD) function within Checkout.com.
Key responsibilities
- Control Design: Collaborate with stakeholders to translate identified risks into comprehensive 2nd line control plans, standards, and templates.
- 1LoD Enablement: Partner with the First Line of Defence teams to design, refine, and assess their control matrices, ensuring alignment with internal standards and regulators' expectations (ACPR, FCA..).
- Execution & Testing: Formalize and execute second line permanent controls across critical perimeters, including:
- Financial regulatory reporting across global entities (France, UK, US, etc.).
- Accuracy of financial data, accounting standards, and reconciliations.
- Internal financial processes, procedures, and statutory compliance (including the Order of 3 December 2014).
- Safeguarding mechanisms (flow of funds, compliance with safeguarding measures, timelines, and incident monitoring).
- Reporting & Escalation: Present detailed control findings and anomaly reports to the Head of Permanent Controls; track the implementation of remediation recommendations.
- Proactive Continuous Improvement: Identify operational control gaps, take the initiative to propose practical solutions, and drive improvements to the overall control framework.
- Tooling & Automation: Contribute to the implementation and optimization of automated control tools, tracking dashboards, and recommendation monitoring systems whenever possible.
About You
- Experience: 5 years of experience in Financial Audit, Internal Control, or Financial Reporting within the financial services (banking, Fintech..) or payments industry.
- Regulatory Context: Familiarity with regulatory frameworks and ACPR expectations is strongly preferred.
- Mindset & Working Style:
- Proactive & Autonomous: A "go-getter" who takes ownership, anticipates control gaps, and brings actionable solutions to the table rather than waiting for direction.
- Naturally Curious: A drive to understand end-to-end business operations, data flows, and complex payment mechanics.
- Rigorous & Analytical: Meticulous attention to detail with an ability to leverage data analytics to evaluate controls, transactions and processes objectively.
- Languages: Fluency in French and English is required.
- Communication: Strong stakeholder management skills, with the ability to communicate clear findings and influence decision-making across lines of defence.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Key Responsibilities The successful candidate will be responsible for supporting and overseeing communication activities, ensuring high-quality delivery and smooth coordination of media and communication initiatives. Right to Work, Location & Sponsorship We welcome applications from candidates based anywhere in the world.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We're looking for a Senior Technical Account Manager - Customer Success to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long-term growth, adoption, and measurable business outcomes.
Senior Technical Account Manager - Customer Success at ClickUp lead with a customer-first mindset, developing success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you’ll support technical initiatives like process optimization, workflow design, and AI enablement, you’ll also own the overall health, engagement, and strategic direction of your accounts. You’ll work cross-functionally with Sales, Product, and Support to align efforts and ensure each customer’s success story is long-term, scalable, and impactful.
Senior Technical Account Manager - Customer Success at ClickUp are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on:
- Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding, and training to ensure a smooth start and foundational success.
- Account Health & Engagement: Proactively managing user adoption, stakeholder alignment, and account health to promote long-term success, retention, and growth opportunities.
- Process Optimization & Solution Design: Collaborating with customers to identify critical business processes, map them to scalable solutions, and drive efficiency through ongoing refinement and performance insights.
- Innovation Adoption & Workflow Automation: Empowering customers to leverage emerging features and technologies, including AI and automation, to enhance productivity, streamline operations, and deliver real-world impact.
CORE RESPONSIBILITIES
Senior Technical Account Manager - Customer Success at ClickUp act as the strategic and technical owner of the customer relationship, ensuring every customer achieves measurable success through ClickUp product and AI feature set.
- New Customer Onboarding
- Lead or support the end-to-end onboarding and implementation of ClickUp, from discovery and solution design to training and go-live support.
- Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies, and automations.
- Guide customers through foundational setup, integration, and enablement, while promoting best-practices and system governance and change management.
- Account Health Management
- Monitor seat utilization, adoption trends, and Champion/Stakeholder engagement.
- Build and execute adoption plans and account reviews to maintain or improve health.
- Identify risks early and build recovery plans in partnership with the account team.
- Deliver ongoing change management and enablement, ensuring customers continue to evolve and mature with the platform.
- Workflow Mapping (IER Framework)
- Conduct Intake → Execution → Reporting (IER) cycles for key workflows.
- Lead discovery sessions to map current-state vs. future-state processes.
- Recommend optimizations and create workflow templates to scale across teams.
- AI Enablement & Agent Deployment
- Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases.
- Partner with customers to define and deliver new AI automations that align with business KPIs.
- Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture, and scaling use cases across teams.
- Track and report AI usage and credit consumption against plan.
- Customer Success & Expansion
- Serve as the technical partner to assigned accounts, connecting adoption to business value.
- Generate qualified leads through data-driven insights and AI usage analysis.
- Drive cross-functional alignment to position renewals, expansions, and AI upsells.
- Cross-Functional Collaboration
- Act as the voice of the customer, translating business objectives and pain points into actionable insights for Product, Engineering, and Support.
- Partner with account teams to maintain alignment between delivery and success.
CORE SKILLS & COMPETENCIES
- Technical Acumen: Deep understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality. Able to translate business needs into technical solutions.
- AI Expertise: Familiar with generative AI concepts, prompt design, and automation frameworks. Skilled at identifying and scoping AI use cases and consumption plans.
- Consultative Discovery: Exceptional at workflow analysis, process design, and identifying friction points. Uses structured discovery to map customer needs into ClickUp.
- Project and Program Management: Ability to manage complex customer programs with multiple stakeholders, deadlines, and outcomes. Skilled at running structured account plans.
- Data and Reporting: Comfortable using dashboards and metrics to communicate health, adoption, and ROI. Interprets usage data to drive recommendations.
- Customer Engagement: Executive presence and strong communication skills. Builds trust at both ATL and BTL levels through credibility and clarity.
- Account Ownership: Full accountability for assigned book of business: proactive, organized, and driven to achieve measurable outcomes.
- Collaboration and Influence: Works cross-functionally with account team, Product, and Sales to align on outcomes. Influences without authority through insight and results.
#LI-NMR #LI-Remote
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: NZ: Remote Worker
Workplace: Remote
The role and its impact
Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice.
This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments.
The team and how they connect
You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it.
Initially, the role will focus on
- Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business
- Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption
- Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero
- Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space
Where and how you can work
This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best.
Here are some of the things we’re looking for
- You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms
- Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale
- You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation
- Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders
- Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics
- Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design
- A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: AU: Victoria Remote Worker
Workplace: Remote
The role and its impact
Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice.
This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments.
The team and how they connect
You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it.
Initially, the role will focus on
- Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business
- Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption
- Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero
- Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space
Where and how you can work
This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best.
Here are some of the things we’re looking for
- You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms
- Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale
- You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation
- Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders
- Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics
- Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design
- A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3)
Workplace: Hybrid
The role and its impact
Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice.
This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments.
The team and how they connect
You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it.
Initially, the role will focus on
- Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business
- Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption
- Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero
- Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space
Where and how you can work
This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best.
Here are some of the things we’re looking for
- You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms
- Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale
- You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation
- Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders
- Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics
- Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design
- A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: AU: Sydney (45 Clarence St)
Workplace: Hybrid
The role and its impact
Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice.
This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments.
The team and how they connect
You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it.
Initially, the role will focus on
- Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business
- Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption
- Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero
- Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space
Where and how you can work
This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best.
Here are some of the things we’re looking for
- You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms
- Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale
- You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation
- Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders
- Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics
- Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design
- A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
The role and its impact
Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice.
This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments.
The team and how they connect
You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it.
Initially, the role will focus on
- Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business
- Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption
- Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero
- Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space
Where and how you can work
This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best.
Here are some of the things we’re looking for
- You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms
- Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale
- You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation
- Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders
- Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics
- Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design
- A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Dubai, United Arab Emirates
KAIZEN Asset Management Services
is a leading property management firm in Dubai, established in 2006. As the
first ISO 9001:2015 certified provider
in the region, KAIZEN AMS delivers comprehensive solutions in
Property Management, Community Management, Owner Affairs, Unit Management, and Handover Services
. With an asset management portfolio valued at
AED 19 billion across 130+ projects
, KAIZEN AMS has earned a strong reputation for excellence and the trust of prominent real estate clients in the UAE.
We are excited to announce the launch of a
new flagship project
, and we are looking for a highly motivated and experienced
Community Manager
to join our dynamic team. At KAIZEN, we are dedicated to creating
vibrant, sustainable communities
that provide
exceptional living experiences
for our residents.
Key Responsibilities:
Oversee
community management
, including financial management, maintenance, and resident experience.
Ensure compliance with all
relevant laws, regulations, and owners association bylaws
.
Monitor
service providers’ performance
, ensuring adherence to company SLAs and KPIs.
Develop and implement strategies to
optimize and grow
the buildings under management.
Collaborate with
cross-functional teams
to enhance service delivery and customer satisfaction.
Lead initiatives focused on
sustainability, environmental stewardship, and technology integration
.
Establish and maintain strong relationships with
property owners, vendors, and authorities
.
Regularly assess
building operations
to ensure efficiency and high standards.
Prepare and present
reports to senior management and clients
.
Stay updated on
industry trends, best practices, and legal developments
.
What We Offer:
Opportunity to manage a
high-profile new project
with KAIZEN AMS.
A chance to contribute to
innovative and sustainable community solutions
.
Collaboration with a
passionate and professional team
dedicated to excellence.
If you are an
experienced community management professional
with a passion for delivering outstanding service and creating thriving communities, we would love to hear from you.
Requirements
Bachelor's degree in Business Administration, Real Estate, or a related field (Master's degree preferred).
Minimum of 5 years of experience in owners association management.
certification in property management or owners association management (e.g., CMCA, M100, PCAM).
Strong knowledge of local laws and regulations related to owners' associations.
Exceptional communication and interpersonal abilities.
Proficiency in financial management and reporting.
Commitment to sustainability and environmental stewardship.
Technologically sawy with experience in property management software.
Location: Cape Town, South Africa
RateHawk
is part of
Emerging Travel Group
— a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As a
Business Development Manager
you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base along with maintaining and developing the relationships with our clients and consolidating our presence on the local market.
This is a remote position open to candidates based in
Cape Town, South Africa.
What You’ll Do:
Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
Sign up new partners (tour operators, travel agencies, travel management companies, OTAs) and provide them with extended training of our system;
Build and maintain a strong, long-lasting relationship with new and existing partners;
Account management of an assigned portfolio of partners, including the first level of support;
Follow-up with existing partners to provide system training and identify the ways to improve the cooperation;
Prepare, execute and manage the commercial deals with the partners, including the execution of required document flow and technical setup;
Control of compliance with commercial conditions by partners, including the payment flow;
Spend approximately 50% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
Provide market & competitive environment analysis;
Provide regular comprehensive reporting through CRM and internal systems;
Initiate API deals with potential and existing partners.
Requirements
Must have:
Relevant Experience.
Minimum of 3 years of successful experience in the full sales life cycle within the travel industry, with a focus on business development and account management of B2B companies;
Market Knowledge.
In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
Language knowledge
. Fluent in English, other languages are a plus;
Travel Requirements.
Up to 50% of travel time may be required;
Analytical Skills.
Used to data-driven decision-making, metrics-driven and good with numbers;
Personal Skills.
Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer;
International Mindset
. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
Competence in API technology deals is a plus.
Note: We are not able to provide visa sponsorship.
Benefits
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
https://www.emergingtravel.com/career/hr-policy/
Location: Ukraine; Kazakhstan; Uzbekistan; Georgia; Armenia
Crystalia Glass LLC
is a leading supplier of premium glass and aluminum structures for residential and commercial projects across The USA. Our clients include SpaceX, Nike, Starbucks, Bank of America, Yves Saint Laurent, and many others.
The company was founded in 2017 in New York and is rapidly growing. We have offices in Los Angeles, Florida, and Texas, and our projects are implemented throughout the United States.
We are looking for a
Design Engineer CAD
for Interior glass partitions / Glass production
English - B1+; Russian/Ukrainian language - C1+
Key Responsibilities:
Developing custom mechanical assemblies (Autocad 2D)
Preparing standard technical drawings and specifications for Shower Doors, Railings, Mirrors , SPEC SHEETS
Catalog drawings and models
Working with measurements, sketches, and diagrams (Imperial system)
Requirements
Experienced AutoCAD 2D
Experience with measurements, sketches, and diagrams
Experience with all-glass structures (partitions, railings, interior doors, swing doors, sliding systems, windbreaks)
Ability to analyze and optimize design solutions in terms of cost, time, and resources
Ability to work independently and make technical decisions
Ability to work with project documentation at various stages of development, including sketches, working drawings, and specifications
English language- B1+; Russian/Ukrainian language - C1+
Benefits
Full-time, remote work
8-hour workday with
flexible
working hours
(
based in NY time zone)
Contract - format: B2B (individual entrepreneur or Corporate Entity)
Paid Vacation: For the first year - 1 week ; for the second year and after - 2 weeks
Engaging projects designed in the Imperial (US) system
In-house training and mentorship programs
Performance-based pay model (piecework) after the probation period.
УдалённоUkraine; Kazakhstan; Uzbekistan; Georgia; Armenia; based in NY time zone)
Location: Ukraine; Kazakhstan; Georgia; Armenia; Poland
Crystalia Glass LLC
is a leading supplier of premium glass and aluminum structures for residential and commercial projects across The USA. Our clients include SpaceX, Nike, Starbucks, Bank of America, Yves Saint Laurent, and many others.
The company was founded in 2017 in New York and is rapidly growing. We have offices in Los Angeles, Florida, and Texas, and our projects are implemented throughout the United States.
We are looking for a
CAD Engineers Team Lead
for Interior glass partitions / Glass production with
Russian (C1+)
and
English (B2+)
Employment Type:
- Full-time 8.30 am - 5 pm, NY (EST zone).
- B2B contract (sole proprietorship status or corporate entity).
- Remote work.
Key Responsibilities:
Operational Management: Daily review of active projects in ClickUp, distributing workloads, monitoring task execution, and tracking strict project deadlines.
Quality Assurance & Review: Controlling drawing quality, checking project documentation, and ensuring compliance before final delivery.
Technical Mentorship: Mentoring project engineers on complex/non-standard projects, participating in node development, and leading daily/weekly team syncs.
Process Standardization: Customizing and maintaining workspaces in Slack/ClickUp, building internal document templates, and updating working groups.
Reporting: Preparing weekly and monthly progress and efficiency reports of the department for the Head of Engineering.
Working with measurements, sketches, and diagrams (Imperial system) USA.
Requirements
English
language-
B2+
; Russian/Ukrainian language - C1+
Confident proficiency in core engineering software AutoCAD 2D, Solidworks 3D or similar.
Higher technical education (Civil Engineering, Mechanical Engineering, or a relevant engineering degree).
Solid experience and a deep understanding of core engineering design principles.
2–3+ years of experience working as a project engineer with a proven track record of successfully executing complex engineering projects.
Strong background working with task management systems and time-tracking software.
Experience in developing internal onboarding/training materials (video instructions, checklists, technical templates) to optimize department workflows.
Ability to analyze and optimize design solutions in terms of cost, time, and resources.
Ability to work independently, make firm technical decisions, and proactively resolve operational bottlenecks.
Ability to work with project documentation at various stages of development, including sketches, working drawings, and final specifications.
Proven experience interacting with cross-functional departments (Project Managers, Estimators, CQO, Suppliers, Manufacturing, and Site Installation teams) to clarify technical requirements and resolve conflicts.
Benefits
Full-time, remote work.
8-hour workday
without flexability
8:30am - 5:00pm EST
(
NY time zone).
Collaboration format: B2B (individual entrepreneur or Corporate Entity).
Paid Vacation: For the first year - 5 days; for the second year and after - 10 days.
Engaging projects designed in the Imperial (US) system.
In-house training and mentorship programs.
Location: Poland; Romania; Slovenia; Slovakia; Greece; Portugal
Intetics Inc.
, a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and "all-things-digital" solutions, is looking for an
AI Developer (LLM / RAG / Agentic AI)
to join its innovative team.
Project Responsibilities
Design, build, and maintain LLM-based agents in production environments, both customer-facing and internal.
Build MCP servers on top of existing databases and production systems, and orchestrate multiple internal and external MCP servers under a unified agent framework.
Design and implement memory, context management, and RAG architectures for production use.
Establish evaluation frameworks, handle edge cases, and continuously improve agent performance after release.
Work within architectures that combine databases, APIs, interfaces, agents, and orchestration applications.
Develop AI solutions using Amazon Bedrock and/or Microsoft Foundry.
Collaborate with cross-functional teams to deliver scalable and reliable AI-powered products.
Candidate's Portrait
We are looking for a hands-on AI Engineer (Middle+ to Senior level) who has successfully delivered AI agents into production and can clearly explain implementation challenges, failure cases, and optimization approaches. The ideal candidate is passionate about AI, actively explores new tools and models, and has a proven track record building intelligent systems beyond experimentation.
1.5-2+ years of hands-on experience with LLMs and AI agents in production environments.
Strong background in Machine Learning, Python development, or Data Science.
Self-driven, innovative, and continuously learning emerging AI technologies.
Must-Haves
6+ years of overall experience in IT as a Software Engineer, ML Engineer, or AI Engineer.
Hands-on production experience with Amazon Bedrock and/or Microsoft Foundry (Azure AI Foundry, Azure OpenAI).
Proven experience building and deploying LLM-based agents to production, including customer-facing conversational AI and internal workflow automation agents.
Strong experience with at least one agent framework:
LangGraph, LangChain, LlamaIndex, Semantic Kernel, AutoGen, Strands Agents, or OpenAI Agents SDK
.
Deep MCP expertise, including building MCP servers on top of existing databases and systems, integrating external MCP servers, and orchestrating multiple MCP services under a single agent.
Strong experience with production-grade RAG, memory, and context engineering, including:
Embeddings
Chunking strategies
Hybrid search
Reranking
Vector databases
Short-term and long-term agent memory
Practical experience implementing agentic patterns such as:
ReAct
Planner-Executor
Reflection
Router
Supervisor
Multi-Agent Systems
Human-in-the-Loop
Experience with LLM evaluation, guardrails, monitoring, and iterative optimization based on production usage and failure analysis.
Strong understanding of system architecture involving databases, APIs, agents, and orchestration applications.
Hands-on experience with Docker and CI/CD pipelines.
Nice-to-Have
Experience in fintech, trading, investing, brokerage, or cryptocurrency-related products.
Background in regulated industries with strong requirements around compliance, data protection, and AI output auditability.
Broader AWS or Azure cloud expertise beyond AI services.
Experience with LLM evaluation and observability platforms such as
LangSmith, Langfuse, Ragas
, or custom evaluation pipelines.
Advanced practical expertise with modern agentic AI development tools and rapid prototyping approaches.
Location: Los Angeles, CA
Workplace: onsite
About Revyz and Spin AI
Revyz helps organizations protect and manage the Jira and Confluence Cloud environments their teams rely on every day. Its Atlassian Marketplace apps provide automated backup, granular recovery, and configuration management, helping administrators recover lost data and manage changes with confidence.
Revyz is part of Spin.AI, a SaaS security and data protection company serving organizations that use Google Workspace, Microsoft 365, Salesforce, Slack, and Atlassian Cloud. Together, we help customers protect business-critical cloud data and reduce operational risk. Learn more at revyz.io and spin.ai.
Why join Revyz now
An employer with momentum. Spin.AI ranked No. 97 on Forbes’ America’s Best Startup Employers 2026 list, its third consecutive year of recognition, and was named to the 2026 Inc. 5000 list of America’s fastest-growing private companies.
Recognized security and recovery technology. Spin.AI won five 2026 Global InfoSec Awards from Cyber Defense Magazine, including Market Innovator for Data Recovery and Visionary for Secure SaaS Backups. Bring your expertise to a team whose work is recognized across security and resilience.
An established relationship with Google. Spin.AI’s extension risk scores are integrated into Chrome Enterprise, helping administrators assess browser extensions. Join an organization with technology embedded in enterprise security workflows, while building your own expertise and relationships in the Atlassian ecosystem.
A broader security opportunity. Spin.AI acquired DoControl in September 2026, adding expertise in SaaS data access governance, data loss prevention, and insider risk. Alongside Revyz, this expands the opportunity to connect Atlassian data protection with wider enterprise security needs and deepen your experience across both.
About the role
We are looking for a Senior Solutions Engineer who knows the Atlassian ecosystem and wants to help shape how enterprises protect and manage it. In this senior individual-contributor role, you will own Revyz technical engagements from discovery through the buying decision, working directly with customers, Atlassian Solution Partners, and our product and engineering teams. You will have room to design the approach, build reusable tools for the team, and turn customer insight into product improvements. This is an opportunity to combine hands-on Atlassian expertise with commercial impact and a visible role in the partner community.
What You'll Do:
Own enterprise customer outcomes
Partner with sales and channel teams to understand how customers use Jira, Jira Service Management, and Confluence, who administers them, and what is at stake when data is lost or configurations change. Define decision criteria and qualify technical fit early.
Lead tailored demonstrations, architecture discussions, and executive presentations around real Atlassian use cases: recovering a deleted work item or page, managing configuration changes, and protecting business-critical workflows. Help customers see how your recommendations improve their day-to-day operations.
Own proofs of value with agreed scope, success criteria, timelines, and decision owners. Guide customers and partners through Marketplace app evaluations, resolve technical objections, and lead technical proposals and security questionnaires with the appropriate internal experts.
Put your Atlassian expertise to work
Develop deep expertise in Revyz and the relevant Spin.AI products while expanding your knowledge of enterprise SaaS security. Explain product capabilities, limitations, and competitive tradeoffs accurately, and distinguish supported functionality from roadmap items.
Design and validate solutions around Atlassian backup and recovery, configuration management, permissions, retention, and data residency. Help administrators understand dependencies and recovery needs across Jira projects, Jira Service Management workflows, and Confluence spaces.
Work hands-on in Jira and Confluence Cloud customer and demo environments to configure evaluations, investigate permissions and configuration issues, and validate recovery scenarios. Partner with engineering when deeper integration or technical investigation is needed.
Build your profile in the Atlassian ecosystem
Become a trusted advisor to Atlassian administrators, platform owners, enterprise architects, and security leaders. Build relationships with the people responsible for business-critical environments and help them make decisions they can defend to senior leadership.
Work alongside Atlassian Solution Partners and consultants on joint customer engagements. Lead technical workshops and demonstrations, create reusable enablement materials, and help partners bring Revyz into their consulting and managed services offerings. Your expertise will help a wider network of teams succeed.
Provide a clear handoff to customer success and support, documenting requirements, success criteria, and open issues. Stay close to strategic customers and partners as their Atlassian environments evolve, identifying opportunities to solve their next challenge.
Shape the product and the practice
Follow Atlassian Cloud developments, Marketplace apps, and partner and community feedback. Use that ecosystem perspective to inform customer conversations and competitive positioning, recommend product enhancements and new features, and improve our technical sales approach.
Work directly with product and engineering to turn customer feedback into prioritized use cases. Help shape how we demonstrate, evaluate, and explain Revyz, with the opportunity to see your ideas become product improvements and resources used across the partner network.
What you bring:
7+ years in solutions engineering, sales engineering, solution architecture, Atlassian consulting, or comparable customer-facing technical roles, including substantial experience leading complex enterprise evaluations or solution engagements through a buying decision.
Hands-on experience administering or designing solutions for Jira and Confluence Cloud, including Jira workflows, schemes, permissions, configuration dependencies, and Confluence spaces and access controls. Familiarity with Jira Service Management and Assets is a plus.
Strong knowledge of SaaS data protection and cloud security, including backup and recovery, identity and access management, encryption, retention, and data residency. Ability to discuss recovery point and recovery time objectives with technical and business stakeholders.
Experience selling, implementing, or supporting cybersecurity, data protection, or backup and recovery solutions is strongly preferred. Relevant experience includes SaaS backup, ransomware resilience, recovery testing, security evaluations, or helping customers translate risk and compliance needs into practical protection plans.
Excellent presentation, communication, and interpersonal skills, with the ability to engage both technical and non-technical audiences, including senior executives.
Demonstrated ability to translate complex customer requirements into practical solution designs and measurable evaluation plans, explain tradeoffs clearly, and guide administrators and business stakeholders to a decision.
Sound commercial judgment and the ability to manage multiple complex opportunities independently, prioritize effectively, and coordinate sales, product, engineering, and partner stakeholders.
Significant experience in the Atlassian ecosystem, whether at a Solution Partner, Marketplace app vendor, or an enterprise Atlassian team. Understand how customers select and evaluate Marketplace apps and how partners support implementation, adoption, and ongoing services. Partner enablement experience and Atlassian certifications are strong pluses.
A bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
Benefits:
Unlimited PTO
Hybrid Office Model
Paid Holidays
Premium health, dental, vision, and life insurance, 100% covered by the company
401(k)
Employee Wellness Program
A visible role with ownership of customer engagements, direct influence on product priorities, and opportunities to build your reputation and relationships across the Atlassian ecosystem
What success looks like:
Customers complete evaluations with clear evidence against agreed technical and business success criteria.
Atlassian Solution Partners can confidently demonstrate, evaluate, and recommend Revyz using the technical resources you help build.
Technical risks are surfaced early, and customer commitments reflect validated product capabilities.
Your customer and partner insights inform product priorities, and delivery teams receive clear, actionable handoffs.
Technical wins contribute to new business and expansion, with evaluation progress and outcomes documented in the CRM.
Why Spin.AI?
Spin.AI is a SaaS security company protecting enterprises against SaaS ransomware, shadow IT, non-compliance, and data loss in the cloud. SpinOne unifies backup and recovery, ransomware detection, SSPM, DLP, and enterprise browser security in a single console — protecting more than 2,000 organizations worldwide.
Backed by K1 Investment Management, a leading investor in high-growth enterprise software
Named to the Inc. 5000 list of America's fastest-growing private companies (2026)
Forbes Best Startup Employer, three years running (2024–2026)
Named a Representative Vendor in Gartner's Market Guide for Backup as a Service and Forrester's SSPM Landscape report
Location: Remote USA
Workplace: remote
ABOUT YOU
We're looking for a commercially driven, analytically sharp, and results-oriented Account Manager to join the Xsolla Offerwall team. This is an exciting opportunity to own the advertiser side of a premium rewarded inventory network at the intersection of mobile gaming, user acquisition, and advertising technology. The best candidate is someone who thrives in a fast-paced, highly collaborative environment and is passionate about helping game studios achieve their acquisition goals through performance-driven advertising.
In this client-facing role, you'll build and grow relationships with gaming studios and UA teams, optimizing campaign performance and ensuring partners get measurable results through Xsolla's Offerwall. You'll serve as a trusted advisor to advertisers, translating data into actionable strategies, and collaborate closely with Xsolla's product, operations, and technical teams to continuously improve the partner experience.
Strong account management skills, a deep familiarity with mobile gaming and performance advertising, and the ability to balance day-to-day campaign management with long-term partner growth will be key to your success. If you're energized by the intersection of gaming and performance marketing and love building meaningful advertiser relationships, we'd love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services designed to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help fund, distribute, market, and monetize their games. Headquartered in Los Angeles, California, Xsolla has helped over 1,500+ game developers reach more players and grow their businesses around the world.
For more information, visit xsolla.com.
Responsibilities:
Partner Growth & Account Management
Guide new publisher integrations from onboarding through launch, nurture long-term monetization partnerships, and expand existing accounts by driving adoption and incremental revenue growth through Xsolla's Offerwall.
Balance multiple accounts and priorities in a fast-paced environment, consistently delivering results under shifting timelines.
Maintain deep knowledge of mobile advertising, the rewarded ecosystem, and app monetization models to ensure partner strategies stay competitive.
Problem Solving & Diagnostics
Serve as the first line of defense when a partner reports a performance drop, integration bug, or unexpected revenue anomaly — approaching each issue methodically: isolate the variable, form a hypothesis, and validate it against the data before proposing a fix.
Analyze data to uncover trends, diagnose challenges, and recommend optimization strategies that drive measurable revenue impact, distinguishing symptoms from root causes rather than treating surface-level fixes as solutions.
Own ambiguous, cross-functional problems end-to-end — coordinating with product, engineering, and operations to identify what's broken, why, and what the right fix is, even when the answer isn't immediately obvious.
Anticipate downstream issues before they escalate, using pattern recognition from past partner problems to flag risks proactively rather than reactively.
Strategic Relationships & Executive Communication
Own and cultivate strategic relationships with senior and executive stakeholders at publisher partners, acting as a trusted advisor rather than a transactional point of contact.
Prepare and deliver executive-level business reviews, business cases, and growth roadmaps that translate complex data and problem resolutions into clear, actionable business outcomes for senior decision-makers.
Tailor communication style and depth to the audience — distilling technical or operational detail into strategic narratives when presenting to executives, while retaining the ability to go deep on the details with day-to-day partner contacts.
Represent Xsolla in high-stakes conversations (renewals, escalations, strategic planning) where executive trust and credibility directly influence partner retention and growth.
Collaborate cross-functionally with internal product, operations, and technical teams to implement partner requirements and resolve potential blockers, and know when an issue needs to be surfaced to internal leadership.
Qualifications & Skills:
Experience
3+ years in digital media, mobile advertising, programmatic, or related SaaS/AdTech account management, sales, or business development.
Demonstrated ability to grow client portfolios, negotiate partnerships, and achieve or exceed revenue targets.
Problem-Solving Mindset
A structured approach to ambiguity — comfortable breaking down a messy, undefined problem into testable pieces rather than waiting for someone else to define the issue.
Track record of resolving complex, cross-functional issues independently, knowing when to dig in personally versus when to loop in the right internal stakeholder.
Genuine curiosity about "why" — treats every escalation or performance dip as a question to be answered with data, not just a ticket to be closed.
Resilience and resourcefulness when the first solution doesn't work; iterates rather than stalls.
Analytical Strength
Comfortable interpreting data sets (e.g., KPIs such as CPM, CTR, LTV, retention, or ARPU) and translating insights into strategy and root-cause diagnosis.
Communication & Executive Presence
Exceptional written, verbal, and presentation ability; adept at simplifying technical and performance concepts for diverse audiences, including senior and executive stakeholders.
Demonstrated experience managing strategic relationships with VP or C-level contacts, including leading executive business reviews and high-stakes partner conversations.
Proven success working with cross-functional groups, particularly product, operations, and technical teams, to drive problems to closure.
Industry Knowledge
Understanding of mobile ecosystems, rewarded ads, ad monetization strategies, and performance marketing models.
Mindset
Proactive, entrepreneurial, and results-driven; thrives in fast-moving environments with minimal structure.
Views obstacles as puzzles to be solved rather than blockers to be reported.
Tools
Proficiency in productivity and analytics tools (e.g., Google Sheets, BI dashboards, CRM platforms, and presentation software).
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Demand Account Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Handling sensitive financial information/managing budgets/accessing funds
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
ОфисAmsterdam
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