Location: Dubai, United Arab Emirates
KAIZEN Asset Management Services
is a leading Dubai-based property management firm established in 2006 and the region’s first ISO 9001:2015-certified provider. We deliver comprehensive solutions across Property Management, Community Management, Owner Affairs, Unit Management, and Handover Services, serving prominent real estate clients across the UAE.
We are excited to launch a new flagship project and are seeking an experienced
Experience Manager with a strong background in horizontal community management
, particularly villa and townhouse developments. The ideal candidate will have proven expertise in community operations, resident relations, and facilities coordination, with a passion for delivering exceptional living experiences.
Key Responsibilities:
Oversee
community management
, including financial management, maintenance, and resident experience.
Ensure compliance with all
relevant laws, regulations, and owners association bylaws
.
Monitor
service providers’ performance
, ensuring adherence to company SLAs and KPIs.
Develop and implement strategies to
optimize and grow
the buildings under management.
Collaborate with
cross-functional teams
to enhance service delivery and customer satisfaction.
Lead initiatives focused on
sustainability, environmental stewardship, and technology integration
.
Establish and maintain strong relationships with
property owners, vendors, and authorities
.
Regularly assess
building operations
to ensure efficiency and high standards.
Prepare and present
reports to senior management and clients
.
Stay updated on
industry trends, best practices, and legal developments
.
What We Offer:
Opportunity to manage a
high-profile new project
with KAIZEN AMS.
A chance to contribute to
innovative and sustainable community solutions
.
Collaboration with a
passionate and professional team
dedicated to excellence.
If you are an
experienced community management professional
with a passion for delivering outstanding service and creating thriving communities, we would love to hear from you.
Requirements
Bachelor's degree in Business Administration, Real Estate, or a related field (Master's degree preferred).
Minimum of 5 years of experience in owners association management.
certification in property management or owners association management (e.g., CMCA, M100, PCAM).
Strong knowledge of local laws and regulations related to owners' associations.
Exceptional communication and interpersonal abilities.
Proficiency in financial management and reporting.
Commitment to sustainability and environmental stewardship.
Technologically sawy with experience in property management software.
Location: Dubai, United Arab Emirates
AHS is a Dubai-based group focused on ultra-luxury real estate development, strategic investments, and high-value ventures. With a portfolio centered on high-value assets and complex operations, the business takes a detail-driven approach to financial stewardship, planning, and performance.
Within this environment, the maritime side of the business requires rigorous financial oversight, clear reporting, and close coordination across operational teams to support smooth day-to-day management.
As Yacht Accountant, you will play a key role in supporting the financial control and planning behind yacht operations. This role is suited to someone who is comfortable working across detailed accounting activity and broader financial coordination, helping ensure accuracy, visibility, and informed decision-making across yacht-related operations.
Responsibilities
Maintain accurate financial records for yacht operating, maintenance, and crew expenses.
Prepare monthly financial statements, budgets, forecasts, and variance analyses.
Manage accounts payable and receivable, invoicing, and timely vendor payments.
Coordinate with yacht management teams to support financial and operational planning.
Requirements
Bachelor’s degree in Accounting, Finance, or a closely related field.
At least five years of accounting experience in yacht or luxury asset accounting.
Advanced proficiency in Microsoft Excel, with experience using Zoho and Microsoft 365.
Strong knowledge of maritime financial practices, tax regulations, and reporting requirements.
Location: Zürich, Switzerland
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Location: On-site - Zurich, Switzerland
Languages: Fluent German and Swiss German (Mandatory)
About the Company
Our client is an innovative Swiss PropTech company transforming how property management companies handle residential re-letting.
By simplifying and streamlining the rental process, the company helps property managers reduce administrative workloads, save time, and manage property vacancies more efficiently.
As a growing startup operating in Switzerland and the wider DACH region, the company offers an exciting opportunity to work directly with its founders and play an important role in building its outbound sales function.
Job Summary
We are looking for a motivated, confident, and highly organized Sales Development Representative (SDR) to drive outbound B2B sales activities across Switzerland.
In this role, you'll be the first point of contact for property management companies, engaging decision-makers, introducing an innovative property management solution, and booking qualified product demonstrations for the founders.
Your primary focus will be cold calling, lead qualification, appointment setting, and CRM management.
This is a pure outbound sales development role. You won't be responsible for closing deals or managing accounts. Instead, you'll focus on opening doors, generating qualified opportunities, and building a strong sales pipeline.
You'll work closely with the founders, receive direct feedback, and help refine the company's outbound sales strategy.
Key Responsibilities
Outbound Prospecting:
Conduct approximately 40–50 outbound calls daily to pre-qualified property management companies across Switzerland.
Decision-Maker Engagement:
Connect with managing directors, heads of property management, and other senior decision-makers.
Appointment Setting:
Communicate the company's value proposition clearly and book qualified product demonstrations for the founders.
Lead Qualification:
Assess prospects' needs, company size, and potential fit before scheduling meetings.
CRM Management:
Maintain accurate and up-to-date records in Pipedrive, including call outcomes, follow-ups, contact information, and next steps.
Email Follow-Ups:
Send personalized follow-up emails to prospects and nurture conversations until a meeting is confirmed.
Meeting Coordination:
Confirm scheduled demonstrations, send reminders, and help maintain a high meeting attendance rate.
Lead Verification:
Review and validate new leads generated through automated prospecting tools before adding them to the CRM.
Sales Feedback:
Identify common objections, share market insights, and contribute to improving sales scripts and outreach strategies.
Founder Collaboration:
Work directly with the founders to continuously improve outreach performance and lead quality.
Requirements
Fluent German and Swiss German are essential, including the ability to confidently communicate with Swiss German-speaking customers over the phone.
Strong verbal communication skills and the ability to engage senior decision-makers professionally.
Confidence making high-volume outbound cold calls and handling objections.
A proactive, resilient mindset with the ability to stay motivated despite rejection.
Excellent organizational skills and attention to detail.
Ability to communicate a compelling value proposition clearly and concisely.
Strong time management skills and the ability to consistently meet activity targets.
Comfortable working with CRM systems and maintaining accurate sales records.
Ability to work independently while collaborating closely with a small, fast-moving team.
Must be based in Switzerland.
Nice to Have
Previous experience as a Sales Development Representative (SDR), Business Development Representative (BDR), or Outbound Sales Representative.
Experience in B2B cold calling, appointment setting, or lead generation.
Familiarity with Pipedrive or similar CRM platforms.
Experience in real estate, property management, PropTech, or related industries.
Previous experience selling to Swiss businesses or decision-makers in the DACH market.
Experience working in a startup or founder-led sales environment.
Benefits
💰 Competitive Compensation: Fixed salary with the potential to earn performance-based bonuses for qualified, completed demos.
🚀 High-Impact Role: Join a growing Swiss PropTech startup and directly contribute to its commercial growth.
📈 Professional Development: Build valuable experience in B2B outbound sales, lead generation, and the Swiss real estate technology sector.
🎯 Clear Performance Goals: Work toward measurable KPIs with opportunities for performance-based rewards.
💻 Modern Sales Tools: Use Pipedrive CRM and automated lead generation systems to streamline your workflow.
🌟 Meaningful Contribution: Help shape the company's outbound sales playbook, messaging, and prospecting processes.
Location: Remote - Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
As a
Sr. Sales Engineer for
, you will be the go-to product and technical expert for Alpaca's enterprise partners across. You will bridge technical and business conversations: a customer-facing engineer with strong API knowledge, experience supporting enterprise customers, and collaborating effectively with our global team. You will support enterprise partners and expand our base of enterprise partners, acting as the technical bridge between local partners, vendors, and regulators and Alpaca's global engineering team.
What you will do:
Provide technical support and relationship management for existing enterprise customers, acting as a trusted technical advisor throughout the partner lifecycle.
Partner with the Sales and Solutions teams on pre-sales technical discussions, solution design, and API consultations, and present compelling product and technical use cases to prospective clients.
Guide new enterprise customers through API integration, implementation, and onboarding.
Act as the voice of customers by collaborating with Product and Engineering teams to improve localized experiences; translate complex business and technical requirements into clear specifications for Alpaca's global engineering team.
Serve as the product and technical subject matter expert, capable of thoroughly understanding and articulating all aspects of the Alpaca platform to diverse audiences and stakeholders.
Work closely with local compliance and operations teams to understand local and regional product requirements.
Own technical sales engagement end-to-end: discovery calls, solution validation, RFPs, and security questionnaires that win deals; lead demo strategy and execution.
Create sales support materials and documentation for new features and products, where needed.
Coordinate with local regulators, vendors, and partners, and relay those requirements to global product and engineering.
Help customers successfully adopt Alpaca's platform while maintaining a high standard of technical and customer support; travel as needed.
Stay updated on internal product development timelines and work closely with the product team to test and roll out new features to partners.
What we look for (Must-Haves):
Experience supporting enterprise / B2B customers in a technical, sales engineering, or solutions engineering role (typically 5+ years), ideally at API or SaaS-first companies.
Strong understanding of REST APIs, SDKs, and software integration workflows; hands-on experience with APIs, WebSockets, Postman, Grafana, and JSON.
Able to translate complex technical concepts into simple, understandable terms.
Self-starter who thrives in a startup environment, manages multiple assignments simultaneously, works independently, and drives projects to completion with close attention to detail.
Who You Might Be (Nice-To-Haves):
Experience in fintech, capital markets, brokerage, or financial APIs; experience at a Broker-Dealer or securities firms.
Knowledge of brokerage, post-trade, and settlement operations, as well as regulatory context.
Closing enterprise deals alongside Account Executives.
US securities qualifications (e.g., SIE and/or Series 7).
Familiarity with Metabase.
Experience working with the FIX protocol.
Experience working with OpenAPI, ReadMe, and documentation.
Excited to learn more about the securities industry.
Fluent in Spanish and/or Portuguese
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: San Juan, Puerto Rico
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
Dexis is seeking a
San Juan, Puerto Rico-based Deputy Program Manager
to support implementation of a U.S. Army Corps of Engineers (USACE), Latin America & Caribbean District program providing project management and technical support services across Central and South America. The program will support USACE's oversight of large- and small-scale capital infrastructure programs, including critical public works, disaster recovery, national security cooperation, and strategic infrastructure initiatives.
The Deputy Program Manager will be based on-site in San Juan, Puerto Rico facility and serve as the primary face-to-face liaison with the client. The position will support the management and coordination of multidisciplinary teams working across program and project management, project controls, acquisition and contract management, and specialized technical services. The Deputy Program Manager must also be prepared to travel internationally to offices and project sites throughout Central and South America, as required.
The ideal candidate brings extensive experience managing complex infrastructure projects and programs, strong stakeholder and team-management capabilities, and full professional proficiency in both English and Spanish. USACE project management experience and field experience supporting infrastructure projects in Central and South America are highly desired. This position is contingent upon award.
Responsibilities:
Support the Program Manager in the day-to-day management and coordination of program activities and concurrent BPA call orders.
Serve as the
primary face-to-face liaison with the USACE Latin America & Caribbean District
from the contractor's San Juan, Puerto Rico facility.
Coordinate closely with USACE leadership, the Contracting Officer's Representative (COR), Government stakeholders, contractor personnel, and regional teams to support effective program execution.
Support multidisciplinary teams providing program and project management, project controls, acquisition and contract-management support, and specialized technical services.
Support management of projects across the full lifecycle, including planning, execution, monitoring, risk management, coordination, and closeout.
Help coordinate multiple concurrent, high-priority requirements in a fast-paced environment characterized by compressed deadlines and shifting political, funding, and operational priorities.
Support monitoring of program and project performance, including schedules, budgets, deliverables, risks, and performance requirements.
Coordinate activities between the San Juan, Puerto Rico office, regional operations, subject matter experts, and personnel supporting projects throughout Central and South America.
Support identification, tracking, escalation, and mitigation of programmatic, schedule, cost, technical, and operational risks.
Facilitate effective communication, meetings, workshops, and coordination with District personnel, including frequent and short-notice in-person engagements in San Juan, Puerto Rico.
Support staffing coordination, personnel deployment, and integration of specialized expertise in response to changing Government requirements.
Assist with the preparation, coordination, quality review, and timely submission of program deliverables and management documentation.
Support compliance with applicable U.S. Government and USACE requirements, quality-control processes, and program procedures.
Travel internationally to project offices and sites throughout Central and South America as required.
Qualifications
:
Minimum of fifteen (15) years of relevant experience in project and program management, with demonstrated experience managing complex infrastructure projects.
Project Management experience with USACE and field experience on infrastructure projects in Central and South America.
Bilingual fluency in both English and Spanish (written and oral).
Ability to travel internationally to contractor offices and project sites throughout Central and South America.
Demonstrated ability to coordinate effectively with multidisciplinary teams and stakeholders supporting complex infrastructure programs.
Ability to operate effectively in a high-tempo international environment with multiple concurrent priorities and compressed schedules.
Bachelor’s degree in Engineering, Business, Construction Management, or related field.
Must be based on-site in San Juan, Puerto Rico.
PMP certificate preferred.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$130,000
—
$190,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Remote
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
Dexis is seeking a
Program Manager
to provide strategic leadership and oversight for a U.S. Army Corps of Engineers (USACE), Latin America & Caribbean District program supporting project management and technical support services across Central and South America. The program will support USACE's oversight of large- and small-scale capital infrastructure programs, including critical public works, disaster recovery, national security cooperation, and strategic infrastructure initiatives.
The Program Manager will lead a multidisciplinary team supporting program and project management, project controls, acquisition and contract management, and specialized technical services. The position requires senior-level leadership in a high-pressure environment characterized by multiple concurrent priorities, compressed timelines, evolving funding and operational requirements, and complex international operating conditions.
The ideal candidate brings extensive experience managing large-scale, complex U.S. Government programs and portfolios exceeding $1 billion, with demonstrated ability to lead multidisciplinary teams and oversee complex infrastructure programs. Direct USACE project management experience and experience managing programs in Central and South America are highly desired.
This position is a scalable 1099 consulting engagement, with the level of effort varying based on awarded task orders and program requirements. This position is contingent upon award.
Responsibilities:
Provide strategic leadership and overall management oversight for program implementation and multiple concurrent BPA call orders.
Lead multidisciplinary teams supporting complex infrastructure, engineering, program management, project controls, acquisition-support, and technical-support requirements throughout Central and South America.
Oversee program and project management activities across the full project lifecycle, including planning, execution, monitoring, risk management, and closeout.
Develop strategic plans, establish management priorities, coordinate internal teams, and ensure effective integration across program task areas.
Oversee program performance against schedules, budgets, deliverables, and performance requirements.
Ensure effective coordination between program management, project controls, acquisition and contract-management support, and specialized technical teams.
Establish and maintain effective, transparent communication with USACE leadership, the Contracting Officer's Representative (COR), and other Government stakeholders.
Identify, track, and manage programmatic, schedule, cost, operational, and performance risks, and oversee development and implementation of appropriate mitigation measures.
Guide the program's response to multiple, competing urgent priorities and short-notice Government requirements in a dynamic international environment.
Oversee staffing and deployment of qualified personnel across Latin America and the Caribbean and support the program's ability to scale staffing in response to changing call-order requirements.
Support coordination of specialized subject matter expertise for urgent requirements, including activities requiring rapid mobilization to foreign, remote, or challenging project locations.
Ensure program activities and deliverables meet applicable U.S. Government and USACE requirements and quality standards.
Provide increased leadership and coordination for strategic active call orders or when designated major projects require intensive oversight, including travel to San Juan, Puerto Rico and locations across Central and South America, as required.
Qualifications
:
Bachelor's degree from an accredited university in Engineering, Business Management, Construction Management, or a related field.
Minimum of twenty (20) years of experience managing large-scale, complex government programs, with demonstrated experience leading a portfolio of projects valued in excess of $1B.
Direct experience managing Project Management contracts or programs for USACE.
Demonstrated experience managing infrastructure, engineering, or security assistance programs in Central and South America.
Proven experience leading multidisciplinary teams in high-pressure, short-deadline environments characterized by shifting political, funding, and operational priorities.
Active Project Management Professional
(PMP) certification is required
.
Excellent English and Spanish communication skills preferred.
Ability to travel frequently to Central and South America preferred.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Arizona_Remote
Verra Mobility is seeking a dynamic, commercially driven Vice President of Sales & Account Management, Government Solutions – Safety to lead revenue growth, strategic customer relationships, and account retention across assigned markets.
This executive will have dual responsibility for leading a high-performing sales organization focused on new business development and expansion, while overseeing the Eastern Strategic Account Management team responsible for some of Verra Mobility's largest and highest annual recurring revenue (ARR) customers, particularly within red-light and speed safety enforcement programs.
The VP will develop and execute comprehensive strategies to expand Verra Mobility's presence across the public-sector transportation safety market while ensuring the continued success, retention, and growth of existing strategic customer relationships.
A critical component of this role is protecting and growing Verra Mobility's existing revenue base. The VP will lead the Eastern Strategic Account Management team in maintaining a
95% or greater customer renewal rate
, driving year-over-year revenue growth through program expansions, and developing strong executive-level relationships with government clients. This includes ensuring that client programs meet established performance expectations, contractual obligations, and public safety objectives.
The successful candidate will bring a strong understanding of complex government sales cycles, public-sector procurement, strategic account management, contract negotiations, and the transportation safety ecosystem. This leader must balance aggressive new business development with exceptional customer service, operational accountability, and long-term customer partnerships.
As a member of the Government Solutions leadership team, this executive will partner closely with Product Management, Government Affairs, Legal, Finance, Operations, Implementation, Engineering, and other internal teams to ensure a coordinated approach to sales growth, customer retention, operational performance, and profitability.
The VP will establish disciplined sales and account management execution, develop future leaders, and deliver measurable results across bookings, revenue growth, customer retention, program expansion, and profitability.
This is an opportunity to lead two critical commercial functions in a business where sustained growth and strong customer partnerships directly support safer roads and stronger communities.
Essential Responsibilities
Sales Strategy & Revenue Growth
Develop and execute comprehensive sales strategies aligned with Verra Mobility's enterprise objectives and long-term growth priorities.
Own revenue growth, bookings, pipeline development, and sales performance across assigned safety markets and product portfolios.
Identify and capture new market opportunities across municipal, county, state, and other public-sector organizations.
Develop strategic growth plans for key markets, geographies, customer segments, and safety solutions.
Drive new customer acquisition and expansion opportunities through additional program adoption, geographic expansion, and portfolio penetration.
Establish clear sales targets, territory strategies, account plans, and performance expectations.
Identify emerging market opportunities, competitive threats, legislative developments, and customer trends that influence purchasing decisions.
Partner with executive leadership to develop annual operating plans, long-range growth strategies, and commercial forecasts.
Strategic Account Management, Retention & Expansion
Lead the Eastern Strategic Account Management team, responsible for overseeing some of Verra Mobility's highest-ARR government customers, including major red-light and speed safety enforcement programs.
Establish and execute comprehensive account management strategies focused on customer retention, revenue protection, year-over-year growth, and long-term strategic partnerships.
Maintain a customer renewal rate of 95% or greater, proactively identifying and mitigating contract renewal risks, competitive threats, and customer dissatisfaction.
Drive year-over-year revenue growth within the existing customer portfolio through program expansions, additional enforcement locations, new safety solutions, and contract enhancements.
Ensure Strategic Account Managers maintain strong relationships with senior government officials, including city managers, mayors, police chiefs, transportation directors, and other key decision-makers.
Provide executive-level engagement and sponsorship for critical customer relationships, contract renewals, program expansions, and escalations.
Establish structured account planning, executive engagement strategies, renewal forecasting, and performance reviews for high-value customers.
Ensure account teams proactively monitor program performance, customer satisfaction, contractual commitments, and emerging risks that could impact retention or growth.
Work closely with municipal leadership and internal operational teams to ensure customer programs achieve established performance metrics, service expectations, and public safety objectives.
Lead complex contract renewals, amendments, commercial negotiations, and strategic customer initiatives.
Develop account management leaders who can effectively balance customer advocacy, operational performance, financial results, and long-term account growth.
Foster a proactive, customer-focused culture emphasizing accountability, responsiveness, and continuous improvement.
Government & Executive Relationship Development
Build and maintain trusted relationships with mayors, city managers, transportation directors, police chiefs, public works leaders, school district executives, procurement officials, and other government decision-makers.
Develop and maintain executive-level relationships with strategically important municipal, county, state, and regional customers.
Serve as an executive sponsor for high-value strategic accounts, major sales pursuits, contract renewals, and sensitive customer issues.
Lead complex, multi-stakeholder commercial discussions involving public procurement processes, RFPs, competitive evaluations, and contract negotiations.
Position Verra Mobility as a long-term strategic partner focused on measurable public safety outcomes, operational excellence, and technology innovation.
Strengthen executive engagement throughout the entire customer lifecycle, from initial sales pursuit through implementation, ongoing program management, renewal, and expansion.
Represent Verra Mobility at industry conferences, government forums, transportation safety events, and strategic customer meetings.
Sales & Account Management Execution
Establish disciplined, metrics-driven sales and account management organizations with consistent forecasting, performance monitoring, accountability, and execution processes.
Drive sales accountability for pipeline coverage, conversion rates, win rates, contract value, sales cycle duration, and revenue attainment.
Establish account management performance expectations for customer retention, renewal rates, year-over-year ARR growth, account expansion, executive engagement, and customer satisfaction.
Oversee strategic pursuits, complex proposals, RFP responses, pricing strategies, contract renewals, and negotiations.
Ensure Strategic Account Managers maintain comprehensive account plans identifying renewal timelines, expansion opportunities, customer priorities, and potential risks.
Develop repeatable methodologies, value propositions, competitive positioning, and business cases demonstrating the economic and public safety benefits of Verra Mobility solutions.
Improve organizational productivity through effective territory management, account segmentation, resource allocation, and performance management.
Maintain accurate revenue forecasts and provide executive leadership with timely visibility into pipeline health, renewal risks, account growth opportunities, and overall commercial performance.
Establish best practices for competitive intelligence, customer engagement, opportunity management, and strategic account planning.
Customer Success & Program Performance
Provide executive oversight to ensure strategic customer programs consistently meet contractual obligations, established performance metrics, and customer expectations.
Partner with Operations, Engineering, Implementation, Product Management, and other internal stakeholders to resolve program performance challenges and improve service delivery.
Work directly with city leadership and senior government stakeholders to understand program objectives, evaluate performance, and develop improvement strategies.
Ensure account management teams proactively identify operational issues, customer concerns, and performance trends before they escalate into retention risks.
Lead cross-functional efforts to resolve significant customer escalations, operational challenges, and contractual concerns.
Establish regular business reviews with strategic customers to evaluate program performance, demonstrate value, identify improvement opportunities, and strengthen relationships.
Advocate for customer needs and ensure internal teams remain aligned with contractual commitments, program requirements, and long-term customer success.
Promote continuous improvement in customer service, program performance, and operational responsiveness.
Market Expansion & Solution Positioning
Accelerate market adoption and expansion of Verra Mobility's safety solutions, including:
Red-light safety programs.
Speed safety and automated speed enforcement.
School bus stop-arm safety.
Work zone safety.
Other automated traffic enforcement and intelligent transportation solutions.
Identify new applications, customer segments, and adjacent markets where Verra Mobility's technology can address emerging transportation safety challenges.
Develop market-entry strategies for new geographies and jurisdictions.
Identify opportunities to expand existing customer programs through additional enforcement technologies and solutions.
Partner with Marketing and Product Management to refine market positioning, messaging, and differentiated value propositions.
Translate customer feedback, industry trends, legislative developments, and competitive intelligence into actionable growth strategies.
Advocate for customer needs and market opportunities in product roadmap and portfolio discussions.
Organizational Leadership & Talent Development
Build, lead, and develop high-performing Sales and Eastern Strategic Account Management teams capable of delivering sustained revenue growth and exceptional customer retention.
Recruit, coach, and retain exceptional sales and account management talent while developing future commercial leaders.
Establish a culture of accountability, customer focus, collaboration, proactive problem-solving, and continuous improvement.
Develop leaders capable of managing complex government relationships, major sales opportunities, high-value strategic accounts, and challenging customer situations.
Create clear performance expectations, development plans, and succession strategies across both organizations.
Foster collaboration between Sales and Account Management to maximize expansion opportunities and ensure continuity throughout the customer lifecycle.
Promote strong working relationships across geographically distributed teams and internal functional partners.
Lead organizational change and continuously improve the effectiveness, scalability, and performance of both functions.
Cross-Functional Leadership & Collaboration
Partner with Product Management, Operations, Implementation, Engineering, Finance, Legal, Marketing, and other internal teams to deliver an exceptional customer experience.
Collaborate with Government Affairs and other stakeholders to understand legislative, regulatory, and public-sector procurement developments impacting new and existing customers.
Ensure commercial commitments align with operational capabilities, implementation requirements, contractual obligations, and financial objectives.
Coordinate cross-functional resources to address customer escalations, program performance issues, renewal risks, and expansion opportunities.
Ensure strategic customer needs are effectively communicated, prioritized, and addressed across the organization.
Develop feedback mechanisms that connect customer insights and field intelligence to product innovation, operational improvements, and business strategy.
Serve as an executive escalation point for critical customer relationships, significant operational challenges, and strategic commercial opportunities.
Financial & Business Performance
Own the commercial performance of the assigned Sales and Eastern Strategic Account Management organizations.
Deliver annual revenue, bookings, customer retention, and account expansion objectives.
Protect existing recurring revenue while driving profitable growth through new business acquisition and expansion of strategic customer programs.
Partner with Finance to develop revenue forecasts, annual budgets, renewal projections, pipeline models, and long-range financial plans.
Evaluate commercial opportunities based on revenue potential, profitability, implementation requirements, customer value, and strategic importance.
Monitor sales and account management performance and proactively implement corrective actions when results fall below expectations.
Balance near-term growth objectives with long-term customer relationships, contract sustainability, and profitability.
Leadership Capabilities & Experience
We are looking for a commercially minded executive who combines strategic vision, exceptional sales and account management leadership, strong government relationships, and a proven ability to deliver measurable results.
The ideal candidate will demonstrate:
Executive Sales & Account Management Leadership
Proven ability to lead complex B2G, enterprise, or public-sector sales and strategic account management organizations.
Demonstrated success delivering significant new business growth while maintaining high customer retention and expanding existing customer revenue.
Experience overseeing large, high-value customer portfolios with significant recurring revenue responsibility.
Ability to establish high-performance sales and account management cultures with measurable accountability.
Proven success developing and maintaining executive-level customer relationships and leading complex contract renewals and negotiations.
Government Market Expertise
Deep understanding of state and local government sales environments, public-sector procurement, and government contract management.
Experience selling and managing technology-enabled solutions for municipalities, transportation agencies, law enforcement organizations, school districts, or other government entities.
Understanding of government budgeting, RFP processes, contract negotiations, multi-year agreements, and complex purchasing cycles.
Ability to build and maintain trusted relationships with senior government executives and elected and appointed officials.
Experience navigating politically sensitive customer environments, operational challenges, and complex stakeholder relationships.
Strategic & Commercial Acumen
Ability to develop long-term growth and customer retention strategies while executing against near-term revenue objectives.
Exceptional negotiation, business development, strategic account management, and customer relationship management capabilities.
Strong financial acumen, including revenue forecasting, recurring revenue management, pricing, contract economics, and profitability.
Ability to identify expansion opportunities within existing customer relationships and translate customer needs into commercial growth.
Demonstrated ability to identify customer risks and lead successful retention and recovery strategies.
Organizational Leadership
Demonstrated success recruiting, developing, and retaining high-performing sales and account management leaders and teams.
Strong coaching, communication, and executive presence.
Ability to influence across a matrixed organization and build effective cross-functional partnerships.
Experience leading through organizational change, business growth, and operational transformation.
Ability to establish accountability while promoting collaboration and customer-focused decision-making.
Executive Communication & Influence
Exceptional presentation, communication, and relationship-building skills.
Ability to articulate complex technology solutions, program performance, and business value to senior government and corporate executives.
Confidence representing the company in high-profile customer engagements, industry forums, contract negotiations, and executive-level escalations.
Ability to influence executive leadership and align internal stakeholders around commercial and customer priorities.
Qualifications
15+ years of progressive sales, account management, business development, or commercial leadership experience.
At least 7 years in senior commercial leadership roles, preferably at the VP or equivalent level.
Demonstrated success leading enterprise or government-focused sales and strategic account management organizations with significant revenue responsibility.
Proven track record driving new business growth, retaining high-value customers, and expanding recurring revenue within existing accounts.
Experience managing large strategic customer portfolios, complex contract renewals, long sales cycles, competitive procurement processes, and multi-year government contracts.
Proven experience building and developing high-performing, geographically distributed sales and account management teams.
Strong understanding of government procurement, budgeting, contracting, and public-sector customer relationship management.
Experience in B2G, GovTech, public safety, transportation, smart cities, SaaS, or adjacent technology-enabled markets.
Bachelor's degree in Business, Marketing, Public Administration, or a related field; MBA or equivalent advanced degree preferred.
Willingness to travel extensively to support customer relationships, strategic opportunities, and team leadership.
Measures of Success
Success in this role will be measured by the executive's ability to:
Sales Growth & New Business
Consistently achieve or exceed annual sales bookings and revenue targets.
Build a sustainable, qualified pipeline supporting long-term growth.
Increase market penetration and adoption of Verra Mobility's safety solutions.
Improve sales conversion, win rates, forecasting accuracy, and overall sales productivity.
Strategic Account Retention & Expansion
Maintain a 95% or greater customer renewal rate across the assigned strategic account portfolio.
Deliver year-over-year ARR growth through expansion of existing customer programs.
Protect and grow revenue from Verra Mobility's highest-value strategic customers.
Maintain strong executive-level relationships with key government customers and decision-makers.
Proactively identify and mitigate customer retention risks and competitive threats.
Customer Success & Operational Performance
Ensure strategic customer programs consistently meet established performance metrics and contractual expectations.
Improve customer satisfaction, executive engagement, and long-term partnership strength.
Effectively coordinate cross-functional resources to resolve customer challenges and improve program outcomes.
Establish a proactive account management culture focused on customer success, accountability, and continuous improvement.
Leadership & Financial Performance
Build strong, accountable, and scalable Sales and Strategic Account Management organizations.
Drive profitable revenue growth while protecting existing recurring revenue.
Develop future leaders and strengthen cross-functional collaboration.
Reinforce Verra Mobility's position as a trusted, long-term partner in transportation safety.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
As a Senior Product Manager, you’ll own the demand management solutions that keep ordering smooth when delivery capacity is stretched. You’ll work hands-on with Engineering and Data Science to turn real-time fleet saturation signals into product decisions that lift peak-time conversion and reduce cancellations.
ГибридseniorSENIOR PRODUCT MANAGER | RELOCATION TO BERLIN | DELIVERY HERO #relocation to #Berlin #fulltime #itjob #product https://teletype.in/@remoteit/wceRm_bgOUZ; RELOCATION TO BERLIN | DELIVERY HERO Test fast; You can also visit our relocation hub and check out more information about moving to Berlin
Data Center Mechanical Commissioning Agent II. executes commissioning of data center critical systems including generators, CRAC, roof top AHUs, humidifier, pre-action and wet sprinkler systems, chillers, cooling towers, chill water pumps, exhaust fans and digital electrical distribution equipment.
The Account Manager is responsible for developing, managing, and optimizing sales of water chemicals in the Central south of United States (Texas, Oklahoma, Arkansas, Louisiana).
Location: Sliema, Malta
About the Opportunity
This role focuses on strengthening OKX EU's first line of defense by collaborating with internal departments and centralized teams to drive risk management, process improvements, and ensure control performance is robust. The position is key in ensuring the company meets MFSA and ESMA regulatory requirements and to enhance the organizational maturity needed to sustain the business's growth and integrity while embedding non-financial risk management within operational processes.
What You’ll Be Doing
Enhance cross-functional coordination by collaborating with second and third lines of defense (Risk Management, Compliance, and Internal Audit) to ensure alignment on control requirements, while maintaining a focus on first-line responsibilities.
Act as a central point of contact for all first-line defense risk management and control activities, coordinating between internal departments (product, risk, compliance, finance, legal) and centralized teams to ensure effective risk mitigation strategies.
Maintain Company's Risk & Control Self Assessment (RCSA) on an ongoing basis with a focus on critical processes and with designing, validating and testing of local controls as well as the associated reporting
Maintain consistent, timely monitoring of Key Risk Indicators and promptly report KRI anomalies, or deviations to the Second Line Risk Management function
Support periodic reviews of material outsourcing and relevant third-party/ICT arrangements, including required governance documentation and reporting.
Monitor third-party performance, escalating material issues and follow-up actions to relevant governance forums.
Support local product-governance reviews for new product launches, material changes and periodic reviews.
Timely identification and reporting of local incidents and issues, tracking remediation, control enhancements and audit actions, whilst promoting cross-team collaboration and risk awareness through training and communication
Automation and data analytics to improve risk identification, monitoring, and reporting, leveraging automation where appropriate.
Work on any other projects and matters as raised by the local management
What We Look For In You
3+ years of experience in operations, process management, or governance in a regulated environment (e.g., fintech, crypto, SaaS, financial services).
Proven track record of working in scalable, high-growth organizations where operational workflows and processes are evolving rapidly.
Strong ability to manage complex processes and ensure compliance and operational efficiency across cross-functional teams.
Familiarity with governance frameworks, risk management processes, and compliance procedures.
Collaborative mindset with the ability to work closely with multiple internal teams (risk, product, legal, vendor management) to ensure alignment and successful process execution.
Exceptional organizational and communication skills, with the ability to manage multiple tasks, drive improvements, and escalate issues as needed.
Comfortable working in a fast-paced, ever-changing environment, and taking the initiative to drive improvements in governance and controls.
Why OKX?
Opportunity to work with one of the leading global crypto exchanges.
Be part of a dynamic, high-performing operations team that values collaboration and operational excellence.
Play a key role in upholding governance and compliance within a rapidly growing and evolving industry.
If you're passionate about governance, risk management, and operational processes, and have a knack for building strong cross-functional relationships, we want to hear from you!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Abu Dhabi, UAE
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
What You’ll Do
Develop and continuously improve risk and surveillance strategies for identifying abusive or manipulative activity across spot, perpetual
futures
, options, and related trading products.
Investigate potentially coordinated or suspicious trading activity using order-flow analysis, self-trading and crossing behaviours, order-book signals, and account-linkage indicators.
Define behavioural patterns for new or evolving manipulation methods, particularly in thinly traded assets, leveraged instruments, and liquidation-driven market events.
Assess the impact of identified risks, including possible market disruption, financial exposure, and concentration of risk, to inform prioritisation and leadership reporting.
Partner with Product, Compliance, and other relevant teams to design, test, and implement appropriate monitoring rules and risk controls.
Collaborate with data scientists and analysts to translate trading-risk concepts into effective detection logic, models, and monitoring workflows.
What You Bring
Practical experience trading or managing risk in derivatives, with strong knowledge of futures, perpetual swaps, and options.
Solid understanding of leverage, margin requirements, liquidation processes, insurance-fund structures, and auto-deleveraging mechanisms.
Demonstrated experience in trading-risk management, market surveillance, or preventing market-abuse activity such as spoofing, layering, wash trading, front-running, or misuse of privileged information.
Strong analytical ability; advanced SQL skills are essential, and Python experience is highly desirable.
Ability to independently create and validate detection approaches using order-level and trade-level data.
A mindset that anticipates how bad actors may build positions, obscure their behaviour, and exploit market or product mechanics.
Preferred Qualifications
Background in market surveillance, trading risk, or market-conduct roles at a digital-asset exchange, brokerage, or trading venue.
Active derivatives-trading experience or a demonstrable quantitative trading record.
Familiarity with conventional financial-market abuse regulations, surveillance frameworks, or vendor platforms.
Knowledge of blockchain analytics and
on-chain
transaction tracing.
Experience using graph analysis or entity-resolution methods to uncover coordinated account networks and fund flows.
Familiarity with market-quality and anomaly indicators, such as VPIN and HHI.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
We are hiring a Commercial Legal Counsel to lead day-to-day commercial legal support as Tailscale continues to grow. Own and negotiate a broad range of commercial agreements, including enterprise customer, vendor, partner, marketplace, technology, data protection, and confidentiality agreements.
We’re looking for a Senior DataOps Engineer to help operate, scale, and improve the data platforms that support Oportun’s analytics, engineering, and business teams. This role will focus on Databricks, AWS, data pipelines, databases, observability, automation, and production support.
Responsibilities:
— Manage the company's operational activities.
— Improve business processes.
— Coordinate key departments.
— Ensure efficient and reliable payment operations.
Requirements:
— Strong experience in payment services, PSP operations, or the broader FinTech industry.
— Ability to combine strategic thinking with practical operational management.
— Understanding of payment infrastructure and financial flows.
— Experience building and scaling operations in a regulated environment.
Benefits:
— Senior management position in a licensed payments company.
— Kazakhstan-based candidates preferred, other locations considered.
— Frequent business trips to Kazakhstan required for candidates based abroad.
— Opportunity to lead and develop operations within a growing FinTech business.
— Direct involvement in operational strategy, process optimization, and business growth.
УдалённоseniorКазахстан; Frequent business trips to Kazakhstan required for candidates based abroad
Location: New York
Workplace: OnSite
ABOUT ARCA
Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy.
So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has.
That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own.
It's a $20T market, and we think it's ready to be rebuilt.
— Rron, CEO
THE RECEIPTS
- Stage: Series A, $64M raised
- Backed by: General Catalyst, Index Ventures, Venrock
- Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money), Will Guidara (former co-owner of Eleven Madison Park and author of Unreasonable Hospitality)
THE TEAM
We’re small on purpose and engineering heavy: about 80% of the team is technical. We’re based in NYC and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, Doordash, and Glean.
We’re fully in-office in Flatiron, five days a week—lunch together, coffee breaks, basketball games, happy hours.
THE ROLE
As Arca's Head of Tax, you'll build our tax practice from zero — the first tax hire, with a blank page and a mandate to make tax a proactive part of clients' financial life. Tax is where most of our clients feel the most friction, feel the most uncertain, and get the least help. A scramble for documents every spring, a preparer who sees one year at a time, and a wealth advisor who's never quite looped in. We think tax should be continuous, coordinated with the rest of the plan, and done ahead of the deadline instead of after it.
You're here to build an AI-native tax practice from day one including the document gathering process, return preparation and review, client projection/planning before a client thinks to ask, and more. You'll design what the agents do, where a professional's judgment has to step in, and ensure end-to-end quality.
This is a hands-on role involving return preparation, directly helping clients on their most complex situations, partner closely with our wealth advisors so tax and investment advice move as one, and own the service as a business: pricing, revenue, capacity, and the team you'll hire behind you. Most of your time goes to two things: doing the tax work and designing the platform that does it better, sitting next to the engineers who build it.
WHAT YOU’LL OWN
- The tax practice. What we offer — starting with individual returns (1040s) and year-round planning, projections, and notices, and expanding to business returns (S-corps and other entity returns) for clients who own businesses — who it's for, and the standard every engagement is held to. You set the scope, the service model, the quality bar as well as selecting vendors (core tax return software in particular) to enable the business.
- An AI-native tax process. End-to-end design of how tax work gets done at Arca — document collection, data normalization, preparation, review, filing, and post-filing. You'll work side by side with engineering and product to build it, and be the domain authority on every workflow.
- Clients. You prepare, review, and own returns for clients whose situations take real expertise: stock options and RSUs, business income, S-corp owners, rental real estate, and multi-state filings. You explain tax in plain English and give clients confidence their needs are handled.
- Partnership with our wealth advisors. Tax and investment advice as one plan, not two silos. You work with advisors on tax-loss harvesting, Roth conversions, charitable strategy, equity comp exercise timing, and withholding and estimated payments — and build the playbooks so advisors know when to bring you in.
- Risk, compliance, and quality. Preparer standards, Circular 230 obligations, data security, engagement letters, review protocols, and an audit trail for every AI-assisted step.
- The team. Hiring the preparers, reviewers, and specialists who come after you, and deciding which work we keep in-house versus partner on.
EXAMPLE PROBLEMS YOU’D WORK ON
These are the kinds of questions the first year of this practice has to answer.
- Tax season without the scramble. We already manage client accounts and know most of their financial picture. What does it take to have 80% of a return assembled before a client uploads a single document — and how do agents chase the remaining 20% seamlessly?
- Where the agent stops and the professional starts. An agent can reconcile a 1099-B in seconds. It probably shouldn't be the one deciding how to treat a messy ISO disqualifying disposition. Drawing that line, and building a review layer that makes AI-prepared work more reliable than the traditional kind, is the core design problem.
- Tax as a year-round signal. A client gets a bonus, sells a rental, or exercises options in July. How does the platform notice, rerun the projection, and get the right recommendation in front of the advisor while there's still time to act?
- One plan, two disciplines. Every rebalance has a tax consequence, and every tax decision changes the investment plan. Designing how tax and wealth advice move together, inside one system, is what makes the model work.
THE KIND OF PERSON WHO THRIVES HERE
You’re excited by ownership, ambiguity, and building things that matter.
- You're a licensed tax professional. Active CPA license required, with 8–15+ years in individual and high-net-worth tax experience at a top firm, family office, or planning-focused practice. You've prepared and reviewed complex 1040s yourself and signed off on others' work. Equity compensation, rental real estate, and multi-state are familiar ground, and you're comfortable with the business returns that come with owner-clients: S-corps, partnerships, and C-corps.
- You're a change agent. You've stood up a practice, introduced a new service line, or materially improved ways of operating. You take initiative, operate independently, and have driven impact and results.
- You're AI-pilled. You already use AI in your work and have strong opinions on which parts of the tax process it should own. You don't need to write code; you need to know exactly what's slow, what's error-prone, and what a great system would do instead — and enjoy working next to the engineers who build it.
- Clients and advisors trust you. You can sit with a client and make a complicated situation feel simple, and you see wealth advisors as partners. Experience working alongside a wealth management or RIA practice is a big plus.
- You hold a high bar because of what's at stake. This is people's money, their filings, and their standing with the IRS. "Good enough" means something different when a mistake shows up as a notice in someone's mailbox.
- You're someone people actually want to be in the room with. This is a small team, one office, five days a week, working on problems that don't have clean answers. Kind, direct, and low-ego, you can give candid feedback without being a jerk, and you're genuinely energized by this environment.
WHY NOW IS THE MOMENT TO JOIN
This is a narrow window with unusually high leverage.
- You're the first. No legacy process, no inherited tools, no one else's practice to fix. Whoever takes this on defines tax at Arca.
- The clients are already here. We have real advisors and over $1B in client assets on the platform, and more firms and advisors joining. You're building a practice with demand on day one.
- The platform is live. Agents already do real work for our advisors. You get to extend a working system into tax rather than wait for one to be built.
- Tax is the next chapter. As Arca expands from wealth management into tax, estate planning, insurance, and beyond, tax is the first step. The patterns you set become the template for every service line after it.
Benefits: Medical, dental, and vision insurance, a 401(k), and more.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Staff Software Engineer to join the Business Systems team. In this role, you will play a crucial role in architecting, developing, and optimizing the backend infrastructure and user experiences that underpin WHOOP’s internal operations, enabling scale and efficiency across the organization. You’ll design, build and evolve critical services and integrations that support Supply & Demand Planning, Inventory Management, Order Management, Fulfillment & Logistics, Membership Services, and other business functions. This role is designed for a visionary backend engineer who is passionate about building scalable, reliable, and flexible systems, eager to tackle high-impact challenges, and committed to delivering user-centric solutions that pave the way for our growth.
RESPONSIBILITIES:
- Set technical direction for critical domains within the Business Systems team, establishing an architecture and roadmap that balances immediate business priorities with long-term reliability, flexibility, and scale.
- Architect, develop, and maintain backend services, APIs, integrations, and internal tools that connect business platforms, reduce manual work, and improve the accuracy and flow of data across systems.
- Design and implement well-loved user experiences to interact with backend systems.
- Partner with stakeholders across all of the teams mentioned above to understand critical workflows, identify opportunities for needle-moving improvement, and translate them into technical solutions.
- Lead engineering efforts for complex technical initiatives from discovery through production rollout, coordinating dependencies across teams and vendors and measuring outcomes through operational efficiency, reliability, and user adoption.
- Strengthen the security and resilience of business-critical systems through automated testing, observability, appropriate access controls, and improvements informed by production incidents.
- Mentor engineers and elevate technical decision-making through hands-on development, thoughtful design and code reviews, and clear documentation that builds shared understanding and ownership.
- Independently drive your agenda forward; this is a highly cross-functional role that needs broad trust and alignment in order to thrive. You must be skilled in driving this independently while also being able to move quickly.
QUALIFICATIONS:
- BS in Computer Science, Engineering, or equivalent experience.
- 8+ years of professional backend software engineering experience.
- Experience delivering and operating production software for complex business workflows, with demonstrated technical leadership across multiple systems or teams.
- Ability to evaluate architectural tradeoffs across custom software and third-party platforms, considering business value, security, reliability, and ongoing maintenance.
- Deep expertise in designing APIs, working with relational databases, and integrating enterprise applications or cloud services, including managing data consistency, retries, and failure recovery.
- Strong software engineering fundamentals and proficiency in at least one modern backend programming language (e.g., Java, Python, Go, or similar)., with a track record of writing maintainable, well-tested code.
- Demonstrated ability to interface with multiple product domains, particularly in developing backend solutions for resilient, high-throughput data processing networks, task automation, and streamlined workflows to optimize business operations
- Deep experience with cloud-based infrastructure (e.g., AWS, GCP, or Azure) and distributed systems.
- A strategic problem-solver with the ability to turn ambiguous business needs into practical technical plans and communicate decisions clearly to both technical and nontechnical stakeholders.
- A proactive, collaborative team player, eager to take on new challenges, continuously learn, and adapt in a fast-paced, data-informed environment
- Experience mentoring engineers and influencing cross-functional partners through collaboration, sound technical judgment, and a focus on shared outcomes.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Zürich, Switzerland; Must be based in Switzerland
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