Location: Spain
ClickHouse is on a mission to grow a vibrant user community and establish ourselves as a cloud-first company. We are seeking an experienced Solutions Architect to help expand our presence in the region by empowering customers and users to unlock the full potential of ClickHouse.
Our ideal candidate is a technical thought leader with strong customer facing skills, capable of bridging business objectives with technical solutions. In this role, you’ll serve as a trusted advisor, guiding clients on how to leverage ClickHouse for real time analytics, cloud native applications, and enterprise-scale workloads.
WHAT YOU’LL BE DOING
- Translate complex business and technical requirements into scalable solution designs, covering architecture, migrations, workflows, and data visualization.
- Work directly with stakeholders across every level; from the C-suite to data scientists and developers, to enable customer success.
- Evangelize ClickHouse’s vision and capabilities, driving adoption and securing strategic commitments.
- Apply a solution based approach to demonstrate and deliver customer value.
- Lead new initiatives that help customers transform raw data into actionable insights aligned with their business outcomes.
WHAT YOU BRING
- 5+ of experience with open source software business models; strong proficiency in cloud and infrastructure technologies.
- Hands on experience with scalable, highly available distributed systems.
- Proven ability to create proofs of concept (POCs) and reference implementations that drive customer adoption.
BONUS POINTS FOR
- Experience deploying applications or selling into environments with major cloud providers (AWS, GCP, Azure).
- Familiarity with database programming and data modeling.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: UAE
ClickHouse is on a mission to grow a vibrant user community and establish ourselves as a cloud-first company. We are seeking an experienced Solutions Architect to help expand our presence in the region by empowering customers and users to unlock the full potential of ClickHouse.
Our ideal candidate is a technical thought leader with strong customer facing skills, capable of bridging business objectives with technical solutions. In this role, you’ll serve as a trusted advisor, guiding clients on how to leverage ClickHouse for real time analytics, cloud native applications, and enterprise-scale workloads.
WHAT YOU’LL BE DOING
- Translate complex business and technical requirements into scalable solution designs, covering architecture, migrations, workflows, and data visualization.
- Work directly with stakeholders across every level; from the C-suite to data scientists and developers, to enable customer success.
- Evangelize ClickHouse’s vision and capabilities, driving adoption and securing strategic commitments.
- Apply a solution based approach to demonstrate and deliver customer value.
- Lead new initiatives that help customers transform raw data into actionable insights aligned with their business outcomes.
WHAT YOU BRING
- 5+ of experience with open source software business models; strong proficiency in cloud and infrastructure technologies.
- Hands on experience with scalable, highly available distributed systems.
- Proven ability to create proofs of concept (POCs) and reference implementations that drive customer adoption.
BONUS POINTS FOR
- Experience deploying applications or selling into environments with major cloud providers (AWS, GCP, Azure).
- Familiarity with database programming and data modeling.
#LI-DNI
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Remote; Seattle, WA; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring remote across North America and London — we also have offices in NYC, San Francisco, Seattle, and London.
We’re building a tool that makes content creation easy and accessible for all types of creatives. Our users love it. Runway has an actively engaged and growing community of passionate artists and creators worldwide. And we’re growing our support team to ensure we can continue to provide delightful experiences for our users every day.
We're looking for creatives at heart that can pick up new tools fast, hold up under high ticket volume without losing quality and identify solutions vs. just clearing the queue. If that's you, read on!
WHAT YOU’LL DO
- Work through a high volume of inbound support tickets across Free, Standard, Pro and Unlimited plans with speed and accuracy
- Handle escalations from our AI support layer with sharp judgement on what needs a human and what doesn't
- Identify patterns across tickets and proactively surface them to the product team- not just reporting, but also offering thoughtful recommendations based on what you're seeing
- Help identify opportunities to maintain or build self-service content: help docs, short-form videos, FAQs, etc.
- Engage with the Runway community on Discord and other forums
- Contribute directly to process improvements and automation, including building things yourself when the opportunity is there
- Triage complex technical issues for escalation to Enterprise support
- Live troubleshoot within the Runway platform as needed
WHAT YOU’LL NEED
- You're already comfortable in tools like Notion, Slack, Zendesk (or similar), Google Workspace and AI platforms
- Strong written communication: clear, direct, and thoughtful at volume
- A learn-by-failing mentality, when you hit something unfamiliar, you have an experimental mindset
- Natural curiosity about how products work, why users get confused, and what could be done better
- Comfort managing your own work in a fast-moving environment- high ownership and high autonomy
- Data driven mindset: you notice patterns and know how to communicate them
- 1-3 years in customer support, operations, or technical role
- Expertise and/or interest in the creative space, AI or both
- Genuine interest in AI, creative tools or both
WHAT SETS YOU APART
The most successful people in this role don't just keep up- they set the pace. They move through 60, 80, even 100+ tickets in a day without letting quality slip. They're reading the queue, not just clearing it. They notice what keeps surfacing and do something about it, a message to product, a doc, sometimes something they built themselves. They show up with ideas no one asked for yet.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Remote - Japan
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next New Business Account Executive in Japan
About the job
This position is to play a key role as part of the growth strategy of Twilio Japan by winning new customers. You will be responsible for developing a strategy to acquire new customers for Twilio, collaborate with internal stakeholders, such as demand generation marketing, digital sales, partner managers and system engineers. Our customers are often application owners, product managers, line of business executives, CxO’s, Head’s of invitation, omni channel and digital strategy partners. Customer industries and segments are also spread from retail, financial services, manufacturing, transportation, public sectors, independent software vendors, system integrators and fast moving technology startups
Responsibilities
In this role, you’ll:
Develop and implement a comprehensive territory plan, winning strategy for target accounts, execute and adjust plan and priorities to maximize results of winning new customers and its business.
Collaborate with internal stakeholders, align shared goals and strategy and obtain support from them
Forecast the business, including sales funnel management, systematic follow up and discipline by utilizing SFDC and its supplement tools as source of truth for business and its pipelines.
Be an active spokesperson for Twilio Mission, Vision and Value, Corporate Story to our customers, potential customers, and any external partners who collaborate.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years of combined experience in high-touch sales experience.
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
Demonstrated track record of growth of business, growth strategy development and execution.
Challenger mindset with appetite to acquire new business and customers
Record of delivering market driven results, especially to scale and enterprise customers
Business-level proficiency in English (both spoken and written) is preferred to effectively collaborate with internal stakeholders.
Desired:
Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms
Software, SaaS, CPaaS or CCaaS experience
Cloud Technology Sales - IaaS/PaaS, virtualization, security
Experience working with/at System Integrators, Resell and Value-Added resellers to drive large and broad customer coverage with external partner organizations
Location
This role will be remote, and based in Japan
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role,
approximately
25% travel
is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the Role:
We are seeking an exceptional Applied Scientist to join our Applied Science team. In this role, you will design, develop, and deploy the algorithmic systems that power Garner's products and drive meaningful impact for our members. Our members rely on us to answer hard questions — Which doctor should I see? What will it cost? When should we reach out, and how? — and the quality of those answers is determined by the algorithms behind them.
This is not a dashboards or descriptive-analytics role. You will own production systems end-to-end: framing the problem, defining the objective function, choosing the right approach (ML, optimization, heuristics, expert systems, or a hybrid), shipping it, and improving it against real-world outcomes. The closest analog outside healthcare is a quantitative researcher at a top hedge fund.
What you will do:
Own the most ambiguous, high-stakes problems on the team end-to-end, and serve as a technical resource others rely on
Frame messy, real-world healthcare and business constraints into clear objectives, tradeoffs, and decision frameworks
Define the set of metrics needed to judge whether a solution is working, and validate solutions before they ship
Choose the right approach for each problem, from machine learning to optimization to heuristics to simple rules, based on what the problem actually calls for
Find novel ways to frame and solve the team's hardest problems, proving out approaches that others build on
Set the bar for quality by reviewing others' work with rigor, and build the standards and evaluation tooling the team relies on
Build a deep understanding of the healthcare economy and Garner's place in it
To make the role concrete, here are three problems on our near-term roadmap:
Provider tiering optimization.
Build a tiering algorithm that jointly optimizes geographic access and total-cost-of-care savings across our doctor network. The objective function, constraints, and tradeoff surface are all open design questions.
AI primary care doctor.
Fine-tune and productionize an LLM-based primary care experience on our website, including the evaluation harness, guardrails, and ongoing quality monitoring needed to ship a medical-adjacent product safely.
Member engagement model.
Build an ML system that ingests claims data and in-app behavior to choose the right channel and moment for each touchpoint — SMS, push, phone, or email — to influence member behavior toward better-quality, lower-cost care.
What we're looking for:
4+ years of industry experience as an Applied Scientist, Machine Learning Engineer, Research Scientist, or equivalent; or 2+ years of industry experience with a relevant advanced degree, PhDs preferred
A bias toward action, quickly translating ideas into working prototypes to test approaches
Strong applied problem-solving skills, with the ability to define good metrics and then deliver solutions that improve them
Deep technical range, with fluency across Garner's data and a habit of staying current with advances in the field
Strong judgment in choosing between statistical models, heuristics, optimization approaches, and simpler algorithmic methods depending on the problem
Strong communication skills and the ability to synthesize complex algorithmic ideas for senior and external stakeholders, and to secure buy-in for cross-team work
A desire to be a part of a high-performing, mission-driven team that operates with urgency, a strong sense of individual accountability, and a commitment to authentic feedback
What you'll get here
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Technologies we use:
Python, SQL, AWS, Snowflake, pandas, XGBoost, PyTorch, HuggingFace, modern LLM tooling and eval frameworks. We pick tools based on the problem, not the resume — bring your judgment.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The target base comp range for this position is
$200,000 – $230,000
. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional Applied Scientist III to join our Applied Science team. Garner is hiring Applied Scientists to design and ship the algorithmic systems at the core of our product. Our members rely on us to answer hard questions — Which doctor should I see? What will it cost? When should we reach out, and how? — and the quality of those answers is determined by the algorithms behind them.
This is not a dashboards or descriptive-analytics role. You will own production systems end-to-end: framing the problem, defining the objective function, choosing the right approach (ML, optimization, heuristics, expert systems, or a hybrid), shipping it, and improving it against real-world outcomes. The closest analog outside healthcare is a quantitative researcher at a top hedge fund.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Ship production algorithmic systems end-to-end, from problem framing to launch to iteration
Frame messy, real-world healthcare and business constraints into clear objectives, tradeoffs, and decision frameworks
Define the set of metrics needed to judge whether a solution is working, and validate solutions before they ship
Choose the right approach for each problem, from machine learning to optimization to heuristics to simple rules, based on what the problem actually calls for
Bring new ideas to your work, experimenting with approaches beyond the obvious to get better results
Produce rigorous, well-validated work others can rely on, and review your peers' code and analyses
Build a deep understanding of the healthcare economy and Garner's place in it
To make the role concrete, here are three problems on our near-term roadmap:
Provider tiering optimization.
Build a tiering algorithm that jointly optimizes geographic access and total-cost-of-care savings across our doctor network. The objective function, constraints, and tradeoff surface are all open design questions.
AI primary care doctor.
Fine-tune and productionize an LLM-based primary care experience on our website, including the evaluation harness, guardrails, and ongoing quality monitoring needed to ship a medical-adjacent product safely.
Member engagement model.
Build an ML system that ingests claims data and in-app behavior to choose the right channel and moment for each touchpoint — SMS, push, phone, or email — to influence member behavior toward better-quality, lower-cost care.
What we're looking for:
2+ years of industry experience as an Applied Scientist, Machine Learning Engineer, Research Scientist, or equivalent advanced degree
A bias toward action, quickly translating ideas into working prototypes to test approaches
Strong applied problem-solving skills, with the ability to define good metrics and then deliver solutions that improve them
A solid command of the methods your work calls for and the data your models depend on
Strong judgment in choosing between statistical models, heuristics, optimization approaches, and simpler algorithmic methods depending on the problem
Strong communication skills, with the ability to present your work clearly to senior stakeholders
A desire to be a part of a high-performing, mission-driven team that operates with urgency, a strong sense of individual accountability, and a commitment to authentic feedback
What you'll get here
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Technologies we use:
Python, SQL, AWS, Snowflake, pandas, XGBoost, PyTorch, HuggingFace, modern LLM tooling and eval frameworks. We pick tools based on the problem, not the resume — bring your judgment.
This is a unique opportunity to work on high-impact search problems in healthcare, helping shape how members find better care through algorithmic systems that directly influence healthcare outcomes.
Compensation Transparency:
The target base comp range for this position is
$158,000 – $190,000
. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Hamburg
Workplace: Hybrid
adjoe builds the technologies behind mobile apps growth and monetization. With our core product Playtime Arcade, we've become the global leader in rewarded advertising, an ad unit built on a simple premise: users earn real in-app rewards for engaging with new apps. The result is one of the most effective value exchanges in adtech, connecting advertisers and publishers with over 770 million users annually.
Serving 2,000+ Distinct Ad Experiences With Sub-Second Time to Interactive
The rewarded ad experience is where the value exchange becomes real, the second a user decides whether to engage or scroll past. The Catalog team owns that moment, designing how users discover and interact with the most relevant ads. With over 200 million monthly visits, there's no room for slow rendering or poor personalization. Performance and relevance have to be perfect on every request.
The system runs on AWS Spot Instances spare compute capacity that can disappear at any moment, yet our system is built to stay online without any interruption for the user. Backed by Kubernetes with event-driven autoscaling, everything is tuned for millisecond-level data retrieval so the experience never feels slow, even at 200 million monthly visits. The frontend is built on React and Vite, leveraging Code Splitting and Tree Shaking to keep core bundles lean and Time to Interactive under a second. On top of that, a config-driven engine lets the team customize the entire ad experience or run A/B experiments per more than 2000 games on the fly, ensuring the right ad reaches the right user while continuously moving conversion rates in the right direction.
YOUR MISSION & WHO WE ARE LOOKING FOR
- Production Golang Systems Expertise: You bring 5+ years of backend development experience, including at least 3 years writing Go in production distributed environments. You will build and maintain our +99% Go microservice architecture—interfacing with our TypeScript/React frontend—to reliably handle 2+ million daily publisher interactions and scale beyond hundreds of millions of monthly active users.
- High-Throughput Event Streaming: You have hands-on experience designing asynchronous microservice communication using event buses like Kafka, SQS/SNS, and Kinesis. You will build pipelines to collect billions of daily API events and aggregate them into our data lake for sub-second querying.
- High-Scale Data & API Optimization: You understand database internals and low-level web standards (HTTP protocol, Encoding, Regular Expressions). You will optimize queries across hundreds of terabytes of data across DynamoDB, MySQL, Druid, and Athena to reduce API response times and expose transparent, well-documented open APIs to enterprise partners.
- Data Science & Algorithmic Integration: You quickly grasp complex technical topics and applied mathematics. You will partner directly with our Data Science team to translate and integrate machine learning algorithms into adjoe’s core application, optimizing real-time ad targeting.
- Collaborative Technical Communication: You communicate fluently and precisely in spoken and written English. You will actively participate in peer code reviews and technical knowledge sharing across an international backend engineering team.
- Plus: Infrastructure & Cloud Tooling: Hands-on experience with Terraform (Infrastructure as Code), Docker containerization, or serverless infrastructure.
🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team.
At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day.
- Go Big. Own projects with impact on 770M users and push adtech boundaries.
- Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum.
- Be Direct. Solve problems openly and collaborate across teams.
- Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other.
- Have Fun. Celebrate wins, enjoy daily victories, and bring your energy.
We welcome applications from people who will contribute to the diversity of our company.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
Please note: For this role, we are only able to hire in the United States.
ABOUT THE ROLE
As the search landscape shifts and our market gets more crowded, Help Scout is investing more than ever in paid and performance marketing to accelerate signups, expand brand awareness, and diversify how we reach customers.
It's an exciting time to be here. We've got a best-in-market product story, strong creative assets, and stellar copywriting. What we need now is a strategic owner to take our performance marketing motion from early-stage to a durable growth engine that fuels our self-serve, product-led, and sales-assisted growth. You'll report to the VP of Marketing, setting and executing the strategy for how Help Scout invests in paid channels while building deep partnerships across Marketing, Sales, Product, Support, and company leadership.
In this role, you will:
- Own performance marketing strategy. Set the quarterly and long-term strategy for how paid, lifecycle, and conversion work together to hit the signups number, defining what's needed from each channel and building the plan B when something's off. You'll be the person leadership turns to for the full picture of paid performance.
- Move Help Scout upmarket. Own iteration of ad copy, creative, bidding strategy, and budget allocation across paid search and display, and set the bar for how we drive both our horizontal motion for volume and our vertical motion for larger deals.
- Build the business case for new channels. Identify and evaluate new channel investments, paid social, affiliate, direct mail, OOH, and drive alignment with leadership on where to place new bets and how to measure them.
- Partner on pipeline outcomes. Work closely with Sales and RevOps to connect paid spend to pipeline and revenue, not just top-of-funnel volume, and make sure channel investment decisions reflect what's actually converting downstream.
- Partner to grow organic and paid in harmony. Work with content, social, SEO, and AEO to make sure paid and organic acquisition reinforce each other rather than compete for the same ground.
- Represent Help Scout's performance marketing point of view. Bring an informed perspective on where the paid landscape is heading, and use that expertise to keep Help Scout ahead of a crowded, competitive market.
- Own our presence in AI-driven discovery. As search shifts toward AI overviews and LLM-based answers, you'll define how Help Scout shows up in that landscape alongside traditional paid and organic search.
- Shape the future of the function. This is currently an individual contributor role with agency support. You'll build the roadmap for what performance marketing needs to look like over the next 12-18 months, including where headcount should come in as the motion scales.
ABOUT YOU
- You have at least 7+ years in performance or growth marketing, including experience owning strategy for a B2B SaaS company.
- You have significant experience in paid/performance marketing, with a track record of owning strategy for B2B SaaS companies – not just executing campaigns.
- You're an expert across paid channels and know the search landscape and the benchmarks that matter (PPC, CPM, ROAS), and you can identify which channels and investments matter most for the business right now.
- You have a scrappy, results-driven mindset. You're comfortable working with ambiguity, a modest budget, and a lean marketing team, and you know how to out-creative the competition while also spending in the right way to drive results.
- You have strong analytical skills, with deep experience in tools like Google Analytics, Google Tag Manager, and attribution platforms, and you know how to turn data into a clear recommendation for leadership.
- You know how to run rapid experimentation and adapt strategy based on what the data tells you – and you have a plan B ready before you need it.
- You use AI tools daily to improve your output, and you can point to specific examples where AI changed the speed, quality, or scale of what you delivered.
- You have excellent verbal and written communication skills, know how to communicate and build relationships across a remote, async organization, and can present insights and strategy to senior leaders and cross-functional teams.
- Bonus: you have experience managing an agency and/or direct reports to execute a paid marketing strategy.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Team Summary
This team will serve as the product owner for the machine learning platform capabilities within PointClickCare, working closely with other engineering teams across the organization to identify, build and support traditional machine learning (ML) and hybrid ML/LLMsolutions. This centralized team with deep specialization will closely integrate with key horizontal partners to ensure delivery of safe, scalable, and high-impact AI products.
Job Summary
The Principal AI Machine Learning Platform Engineer will set the technical vision and strategy for the machine learning platform that powers ML and generative AI development across PointClickCare, partnering with Product and Engineering leadership to align that direction with product and business goals. As the technical authority for the ML platform, the Principal Engineer will define the reference architectures, standards, and roadmap for the pipelines, tooling, and infrastructure used for model training, deployment, serving, and monitoring, and will provide technical leadership and mentorship to raise the engineering bar for ML systems company-wide.
Key Responsibilities
Partner with product and engineering leadership to translate business and product objectives into a multi-quarter technical strategy and roadmap for the ML platform.
Define the reference architectures and standards for scalable data and ML pipelines spanning model training, evaluation, deployment, and serving that engineering teams across the organization build upon.
Set the direction and best practices for MLOps across the company — including CI/CD for models, model registry, feature stores, and experiment tracking — and drive build-vs-buy decisions for core platform components.
Establish the practices and architecture for reliability, observability, and performance of ML systems in production, including monitoring, alerting, and automated remediation.
Establish the security architecture for the ML platform, including authentication, role-based access control, audit logging, and compliance monitoring, and ensure adoption across teams.
Define secure, cost-efficient integration and infrastructure patterns for connecting the platform with existing systems, APIs, and data sources at scale.
Provide technical leadership and mentorship across engineering teams, guiding senior engineers and influencing the org-wide technical roadmap for ML infrastructure.
Qualifications & Skills
Expert level in Python and Java with strong software engineering fundamentals.
Deep experience designing and building ML platforms and ML Ops workflows at scale, familiarity with tools such as MLFlow, Kubeflow, Ray, and model-serving frameworks or equivalents.
Extensive experience with cloud platforms (AWS, Azure, and/or GCP), containerization, and orchestration (Docker, Kubernetes).
Demonstrated track record of setting technical direction and driving org-wide technical initiatives across multiple teams.
Preferred
Bachelor’s degree or higher in Computer Science, Machine Learning, or a related field.
Sufficient familiarity with Azure Machine Learning components, Databricks processing and serverless environments, and ML Frameworks to support strategic decision making
Demonstrable history of leading and sustaining build out of critical cross-team systems
Experience implementing security at scale including role-based access control, multi-factor authentication, network security best practices, and compliance monitoring.
Experience optimizing large model training and inference (including LLM serving) for performance and cost.
#LI-AJ1
#LI-remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $179,000-$224 000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Team Summary
This team will serve as the product owner for the machine learning platform capabilities within PointClickCare, working closely with other engineering teams across the organization to identify, build and support traditional machine learning (ML) and hybrid ML/LLMsolutions. This centralized team with deep specialization will closely integrate with key horizontal partners to ensure delivery of safe, scalable, and high-impact AI products.
Job Summary
The Principal AI Machine Learning Platform Engineer will set the technical vision and strategy for the machine learning platform that powers ML and generative AI development across PointClickCare, partnering with Product and Engineering leadership to align that direction with product and business goals. As the technical authority for the ML platform, the Principal Engineer will define the reference architectures, standards, and roadmap for the pipelines, tooling, and infrastructure used for model training, deployment, serving, and monitoring, and will provide technical leadership and mentorship to raise the engineering bar for ML systems company-wide.
Key Responsibilities
Partner with product and engineering leadership to translate business and product objectives into a multi-quarter technical strategy and roadmap for the ML platform.
Define the reference architectures and standards for scalable data and ML pipelines spanning model training, evaluation, deployment, and serving that engineering teams across the organization build upon.
Set the direction and best practices for MLOps across the company — including CI/CD for models, model registry, feature stores, and experiment tracking — and drive build-vs-buy decisions for core platform components.
Establish the practices and architecture for reliability, observability, and performance of ML systems in production, including monitoring, alerting, and automated remediation.
Establish the security architecture for the ML platform, including authentication, role-based access control, audit logging, and compliance monitoring, and ensure adoption across teams.
Define secure, cost-efficient integration and infrastructure patterns for connecting the platform with existing systems, APIs, and data sources at scale.
Provide technical leadership and mentorship across engineering teams, guiding senior engineers and influencing the org-wide technical roadmap for ML infrastructure.
Qualifications & Skills
Expert level in Python and Java with strong software engineering fundamentals.
Deep experience designing and building ML platforms and ML Ops workflows at scale, familiarity with tools such as MLFlow, Kubeflow, Ray, and model-serving frameworks or equivalents.
Extensive experience with cloud platforms (AWS, Azure, and/or GCP), containerization, and orchestration (Docker, Kubernetes).
Demonstrated track record of setting technical direction and driving org-wide technical initiatives across multiple teams.
Preferred
Bachelor’s degree or higher in Computer Science, Machine Learning, or a related field.
Sufficient familiarity with Azure Machine Learning components, Databricks processing and serverless environments, and ML Frameworks to support strategic decision making
Demonstrable history of leading and sustaining build out of critical cross-team systems
Experience implementing security at scale including role-based access control, multi-factor authentication, network security best practices, and compliance monitoring.
Experience optimizing large model training and inference (including LLM serving) for performance and cost.
#LI-AJ1
#LI-remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $158,000-$198, 000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: Sydney, Australia
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is rebuilding its go-to-market motion around a workflow-first, builder-led model—and the BDR is at the front of it. As a Business Development Rep, you'll be the force that turns the right accounts into the right conversations. You'll partner closely with Solutions Consultants to identify and target companies that are ready to rethink how they work—and your job is to get them in the room. This isn't generic pipeline work: you're qualifying for workflow-first, build-ready opportunities that set SCs up to win. If you're competitive, curious, and energised by outbound that actually means something, this is the role for you.
WHAT YOU'LL ACHIEVE
- Generate qualified, workflow-first pipeline by identifying and targeting high-potential accounts in your assigned book, partnering with your sellers on account and outbound strategy
- Run multi-channel outbound campaigns—email, phone, LinkedIn, and events—to create urgency and secure first meetings with the right decision-makers
- Conduct initial qualification to ensure meetings handed to sellers are "ready to build," not just "ready to talk"—validating ICP, intent, and workflow fit before the handoff
- Document and deliver clean handoff packets in Salesforce with ICP signals, pain points, workflow hypothesis, and stakeholder context so sellers can hit the ground running
- Leverage GTM System tooling and intent data to sharpen targeting, prioritize accounts by signal strength, and increase the quality and consistency of your outbound motion
SKILLS YOU'LL NEED TO BRING
- Business fluency in English
- Proven track record in outbound pipeline generation, with hands-on experience in cold prospecting across phone, email, and social channels
- Strong written and verbal communication skills with the ability to craft compelling, persona-specific outreach that earns a response
- Sharp qualification instincts—able to quickly assess ICP fit, identify urgency, and set solutions consultants up for high-quality first conversations
- Passion for AI/ML and understanding of API-first or consumption-based business models
- High-activity mindset with the discipline to prioritise based on signal and data, not just volume
- You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results.
NICE TO HAVES
- Experience with Salesforce, Outreach, or similar GTM tooling
- Familiarity with Notion as a product or prior experience selling productivity, collaboration, or workflow software
- Background in a high-velocity, metric-driven outbound environment with clear pipeline targets
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We’re looking for a product marketer to own positioning, launches, and customer stories for Baseten’s post-training offerings. You’ll work closely with researchers, engineers, and customers to understand a fast-moving market and give MLEs and researchers a clear reason to choose Baseten Training.
You’re an excellent writer, a curious researcher, and a fast learner who can develop a strong point of view on technical topics, rather than just translating product features into content. Prior post-training experience is helpful, but not required.
There’s no single path into this role. We welcome candidates from non-traditional backgrounds who have built strong writing, market judgment, and strategic thinking plus execution skills, whether that comes from product marketing or another field. We care more about the quality of your work and how quickly you learn than a particular title or industry background.
If you’re passionate about AI infrastructure, post-training, developer engagement, and simplifying complex technologies for real-world adoption, we want to hear from you.
RESPONSIBILITIES
- Positioning & Messaging: Develop clear and differentiated messaging that articulates the value of Baseten’s Training platform to developers and enterprise customers.
- Competitive Insights: Understand the fast-moving AI market and build competitive and market analysis to inform product positioning strategies.
- Narrative Development: Shape how the market thinks about closed-to-open weights models and post-training ROI.
- Product Storytelling: Own the launch process for new features and products, collaborating closely with product, engineering, sales, and growth teams.
- Customer Stories: Work with our customers to understand the technical differentiation, key story, and compelling customer results. Then own telling the story from customer interviews through distribution and publication.
REQUIREMENTS
- Experience owning positioning, launches, or customer storytelling, gained through product marketing or related work.
- An interest in AI infra and post-training with a proven aptitude to learn quickly.
- Excellent writing: You can turn complex product capabilities into clear, accurate, compelling narratives. We’d love to see some of your work.
- Fast learning: You get up to speed on unfamiliar technical concepts, ask thoughtful questions, and work with engineers and researchers to get the details right. You can operate at the right technical altitude when talking to different stakeholders.
- Competitive judgment: You proactively research customer alternatives and develop a clear point of view on differentiation.
- Hands-on ownership: You prioritize in ambiguity, navigate cross-functional trade-offs, and drive work through to launch.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Denver, Colorado, USA
Our Story
At thinkcell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.
What You Will Do
thinkcell is hiring a Customer Success Manager for our North America Account Management team in Denver. This is a new, program-building role focused on creating deeper engagement across roughly 20 of our largest customers, each with thousands of thinkcell users. You will build user communities and champion networks within those organizations, establish and maintain executive relationships, and expand the breadth of teams we reach. You will work in close partnership with the Account Manager who retains full commercial ownership of each account—you build the engagement and relationships that help create future commercial opportunities.
This is not a quota-carrying or account ownership role. You will not own renewals, revenue targets, or a book of business; your success will be measured by the strength of the customer programs you build, including active communities, developed champions, executive access, and broader engagement across each organization. You will be part of the North America Account Management team and collaborate closely with Customer Enablement and Solution Consulting in a tech-driven, startup-style environment backed by an established product.
Key Responsibilities
Stand up user communities inside assigned accounts: user groups, internal champion networks, practice-area forums
Find power users and develop them into champions through content, recognition, early access, and a direct line to our product team
Run the recurring programming that keeps a community alive between renewal cycles, from roundtables and showcases to office hours and onsite events
Map the executive landscape in each account and maintain the relationship plan with the Account Manager
Broker executive conversations: connect thinkcell leadership to the right customer executives and help orchestrate those meetings
Take us beyond the primary contact: map departments, find teams not yet using thinkcell, and open doors the Account Manager then works commercially
Track engagement depth per account and flag where we're single-threaded
Coordinate onsite engagements, workshops, and training programs with Customer Enablement and Solution Consulting
Keep stakeholder maps, engagement plans, and activity current in Salesforce
Your Profile
You have built customer programs: a user community, a customer advisory board, a champion program, or an executive engagement program.
6+ years of experience in customer marketing, customer advocacy, strategic customer success, or field engagement, ideally at an enterprise software company.
Bachelors degree
Proven ability to create outcomes in accounts you do not own: you influence and orchestrate, working through account owners rather than around them.
Strong executive presence, with the ability to build credibility with senior customer stakeholders and set up conversations for others to lead.
Strong program management skills, with the ability to run parallel workstreams across roughly 20 accounts without dropping threads.
Excellent presentation, facilitation, and written communication skills in both virtual and in-person settings.
Comfortable using go-to-market tools such as Salesforce and Gong.
Willingness to travel periodically for onsite customer engagements, workshops, and executive meetings.
Appreciation of our product and a willingness to develop a strong understanding of thinkcell's capabilities and customer use cases. Previous experience with thinkcell is a plus.
Based in Denver with the ability to work on-site at least three days per week, Tuesday through Thursday.
Proficiency in Microsoft Office, particularly PowerPoint.
We believe in a human hiring process, every application is personally reviewed.
Our Values
As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking:
We embrace change and challenge the status quo.
Ownership:
We take pride in our work and learn from our mistakes.
Customer First:
We prioritize delivering lasting value.
Unified Team:
We foster collaboration, respect, and integrity.
Strive for Excellence:
We set ambitious goals and pursue quality.
Why is thinkcell the right place for you?
We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 220 people, committed to innovation and excellence.
thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!
Join Our Journey
We encourage you to apply even if you don’t meet every requirement. At thinkcell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact.
Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things.
Compensation: thinkcell believes the value of pay transparency contributes towards an honest and supportive culture. For this role, we anticipate paying an OTE of $130-$155k per year. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case, which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any thinkcell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. thinkcell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements).
At thinkcell, we value diversity. Thinkcell is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
#LI-Hybrid #CustomerSuccess
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
There are close to a billion knowledge workers in the world, and only a small fraction of them have discovered what it feels like to work alongside AI that actually raises their game. Getting the rest of the way there isn't a single campaign or launch — it's an integrated marketing and growth motion: the right story, reaching the right persona, backed by activation and campaign work that turns a first try into habitual use. That's what this role owns.
We're looking for a Product Marketing Lead to own the GTM Strategy and integrated growth motion that makes Claude for Knowledge Work — chat, Cowork, Claude for Office, Tag and more — the default AI collaborator for knowledge workers.
You'll define the Marketing & growth strategy by segment for our core knowledge-work products, and coordinate the work streams that acquire and activate both users and accounts and drive their success. This role provides direction, coordination, and fuel across Demand Generation, Growth, Brand, Events, Campaigns, Field Marketing, and Success.
This is a GTM-oriented product marketer: deep in messaging and product truth, expressed through narrative content, campaigns, activation programs, and community. You'll build and run programs personally from day one, backed by many internal teams.
If you've owned an awareness-to-success marketing motions end to end for a product line, know how to turn product truth into content and campaigns that land with various segments and personas, and want to build the motion that gets millions of knowledge workers to change how they work, this role is for you.
Key responsibilities
Define the Marketing and growth strategy, segment by segment.
Build a marketing plan per priority segment or function, prioritizing where to lead first and what to deliberately not do yet.
Set the content direction for Claude for Knowledge Work.
Shape flagship narrative content based on the plan and campaign needs, building on the messaging and launch foundations owned by Core PMM.
Turn activation into a flywheel inside enterprise accounts.
Identify and activate champions, coordinate workshops and webinars, and run lifecycle programs for various personas inside top accounts, inspiring knowledge workers to raise their ambitions and deliver more impact with Claude.
Own the flagship acquisition and activation campaigns.
Define and run the "Hand off your tasks to Claude" integrated programs, choosing channels and activations that fit the audience.
Inform the digital, social, and field motions.
Shape the Knowledge Work digital, social, and influencer motion — ops, finance, legal, marketing, and productivity creators — and our social presence in this space.
Coordinate without owning.
Provide direction, coordination, and fuel across Demand Generation, Growth, Brand, Events, Campaigns, Field Marketing, and Success, so the growth motion moves as one program without duplicating any team's mandate.
Build and ship the work yourself.
Operate as an individual contributor in year one — write the plans, build the campaigns, and ship the content directly, with room to grow a team as the motion matures.
Report on what the motion is actually driving.
Track and share progress against awareness and preference, growth (WAUs and enterprise account depth), revenue contribution, and campaign efficiency.
Minimum qualifications
Have experience creating marketing programs for functional personas, whether users or buyers (e.g., Operations, Finance, Legal, Sales)
Excel at cross-functional collaboration, with a track record of driving work through influence across Demand Generation, Growth, Brand, Events, Campaigns, Field Marketing, and Success, without direct authority over any of them
Possess strong storytelling and content instincts, with a track record of flagship narrative content such as executive series or customer story programs
Demonstrate grit and leadership, with a track record of driving results in ambitious, high-scale, high-velocity environments
Are comfortable operating autonomously as an IC in year one, building and shipping plans, campaigns, and content directly rather than through a team
Preferred qualifications
10+ years of growth and product marketing and/or demand gen experience for portfolio or product-line scope
Experience marketing a productivity, collaboration, or AI-powered enterprise product to knowledge workers, as distinct from developers
A background running community, influencer, or creator programs for a B2B audience
Experience building unaided awareness and preference for a specific product name or term within a category where the parent brand already has strong general awareness — building a name, not a category, from scratch
Experience reading and responding to competitive dynamics in a fast-moving market
Role-specific policy:
For this role, we expect all staff to be able to work from our San Francisco or New York office at least 2 days a week. We encourage you to apply even if you might need some flexibility for an interim period of time for relocation.
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$400,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York; Maryland; Massachusetts; Virginia; Connecticut; Georgia; Pennsylvania; New Hampshire
Workplace: Remote
Chainalysis is the blockchain data platform. We provide data, software, services, and research to government agencies, financial institutions, cybersecurity companies, and more to help detect and prevent cryptocurrency crime and ensure compliance. Backed by top-tier investors, we are building the foundational data infrastructure for the future of finance.
The Finance and Strategy team at Chainalysis are strategic financial advisors to our leadership team and the Company. We strive to grow our processes, operations, and team to meet the rapidly expanding needs of the business. We seek to match the pace of innovation of the business and to deliver real time and meaningful insights to decision makers.
We are looking for a Senior Manager of Strategic Finance to join our Finance team at a critical inflection point in the company's growth. Reporting directly to the VP Head of Finance, you will be a key thought partner to senior leadership — supporting our long-term financial model, evaluating growth opportunities, driving capital allocation decisions, creating comprehensive pricing analyses, and building the analytical frameworks that guide how we invest across the business. The position blends rigorous analytics with clear executive communication and strong stakeholder management. It is a high-visibility, high-impact individual contributor role. You will work closely with the CFO, Finance leadership, and leadership throughout the Company on our most consequential strategic decisions.
In this role, you will:
Lead valuation work and TAM analyses and market research. Drive overall market analyses and competitive intelligence analyses
- Analyze current pricing and packaging models. Develop a deep understanding of market pricing trends related to AI and consumption. Learn the nuances of our public and private sectors, geographies, products, segments, etc. in and influence our pricing strategy
- Enhance and own the company's long-range financial model. Understand key business and industry drivers to build dynamic models that allow leadership to rapidly evaluate the financial impact of strategic decisions. Lead sensitivity analysis around macro factors relevant to the blockchain/crypto industry
- Scale the model and build it into our planning tool
- Create sophisticated financial models, and drive scenario analyses that inform major capital allocation decisions, including M&A, partnerships, and new market entry.
- Synthesize scenario outputs into clear, executive-ready narratives and recommendations
- Track post-investment performance against underwriting assumptions and surface learnings back into the planning process
- Serve as a trusted advisor to senior leadership on high-stakes questions. Understand the long-term impact of near-term decisions in order to make recommendations to leadership and the executive team
- Be operationally savvy. Understand the operational impacts of strategic work, and partner with the business to ensure suggestions are operationally feasible. Assist with the implementation of operational changes resulting from strategic decisions
What you need:
- 6–9 years of experience in investment banking, private equity, corporate finance, FP&A, or a similar analytical role
- Strong executive presentation skills - an ability to clearly and succinctly present complex topics to a C-level audience. Possess an investor mindset; ability to synthesize complex business dynamics into clear investment theses and risk-adjusted recommendations
- Strong business intuition — you connect financial outcomes to operational drivers and can tell the story behind the numbers
- Comfortable operating with ambiguity and making high-quality decisions with incomplete information
- Entrepreneurial orientation: eager to define and develop the strategic finance function, not just execute within it
- Excellent financial modeling skills, including the ability to work with large data sets in both Excel and Google Sheets
- Experience working at a SaaS, data, or technology company preferred. Familiarity with the blockchain, crypto, or Web3 industry is a strong plus but not required
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Remote
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business, and that every interaction should feel like it came from someone who cares. That trust took a decade to build, and now it's the foundation for something bigger.
The support industry is changing shape. AI will take on more of the tedious work so humans can lean into the relationship part. At Help Scout, the place where that relationship actually happens is the Conversations product group, which spans two product lines. Inbox is the workspace: every channel and every conversation in one place, built for the people who spend their whole day inside it. Copilot is AI working alongside them: drafts ready to review, context at their fingertips, and the tedious parts handled so every reply is faster and better.
Conversations is the most-used surface we have. This is where every user spends most of their day, so speed, reliability, and craft are the product. It's also where the rest of the platform becomes real: Agent hands conversations to humans at the right moment, customer context shows up right where the work happens, and every one of those moments either builds trust or spends it. You'll be accountable for bringing it all to life with clarity and impact.
ABOUT THE ROLE
You'll own the Conversations product group end to end: vision, roadmap, monetization, and results for the Inbox and Copilot product lines. You'll report to Scott Rocher, our Chief Product Officer, and you'll be accountable for the revenue growth of the group. This is a player/coach role.
Inbox and Copilot are the surfaces our customers touch most, the core of the business today and the front door to everything we build next. You'll do the strategic product work on them yourself: deciding what needs to get built next, how the workspace and its AI evolve together, and where investment in craft pays off. As the group grows, you'll hire and manage a team of PMs.
Note: This role is open to US-based applicants only.
WHAT YOU'LL DO
- Set the vision and strategy for the Conversations group, and decide how Inbox and Copilot evolve together as one experience where AI makes every support pro faster without breaking their flow.
- Drive the Inbox roadmap hands-on: the workspace where every channel comes together and where our users spend their time in the product. This surface is held to a bar where speed, reliability, and polish are a differentiator.
- Drive the Copilot roadmap hands-on: integrations, contextual summaries, suggestions, and in-the-moment assistance that make each person on a support team meaningfully better at their job.
- Own how your products are monetized. Conversations spans seats and AI usage, and you'll design the packaging that makes each seat more valuable as Copilot does more. You'll collaborate with partners across Help Scout to model the impact of the products you ship.
- Partner deeply with the Autonomy group. Significant parts of Copilot run on the agent platform, and likewise, Agent hands conversations to humans in your workspace. The seams between the two groups are owned jointly, and making them invisible to customers is part of the job.
- Spend real time with customers, understanding how support pros and their leaders actually work, where AI helps, and where it gets in the way
- Partner with GTM and CS so the Conversations story is clear, the adoption motion is tight, and customer feedback loops back into the roadmap
- Build and manage the Conversations PM team as it grows, coaching for judgment and raising the bar for product craft across the group
WHAT WE'RE LOOKING FOR
- You've owned a core product at scale, the kind people spend their whole workday in, and you're as fluent in the commercial side of product as you are in features and user experience
- You've shipped AI-powered products and you understand how they succeed and fail
- You collaborate well across ownership lines. Copilot ships on technology the Autonomy group builds, and you know how to co-own a product surface with a peer and keep the seams invisible to customers
- You think in outcomes. Time to resolution, drafts accepted, teams that get more efficient as they use more of Help Scout .
- You care about craft. You notice the details that make daily-use software feel fast, calm, and reliable, and you hold a roadmap accountable to them
- You have strong monetization instincts. You can package a product line that spans seats and outcomes, and explain the tradeoffs.
- You've managed product managers before and still love doing the work yourself. You know how to coach without taking over, and you know when a decision is yours to make
- You're data self-sufficient. You pull your own data, run your own analyses, and use numbers to pressure-test direction
- You're technically fluent enough to build genuine trust with engineers. You can hold a meaningful conversation about system architecture and make better decisions because of it
- You're fluent with AI tools and treat them as part of your craft, for research synthesis, strategy testing, rapid prototyping, and customer signal analysis. You have a point of view on where these tools are heading and how they're changing the shape of product work
- You understand that when execution is cheap, judgment is the bottleneck. Your highest-leverage hours go to strategy and prioritization, defining what's next and what's not
- You're an excellent writer. Help Scout runs on writing, and you make your thinking visible in one-pagers, briefs, and narratives that move decisions forward
- You've worked in B2B SaaS and understand the difference between building for support teams and building for end consumers
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and customer success planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re a builder who loves helping customers solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Drive workflow adoption and value realization for a book of named accounts, ensuring customers expand their use of Notion and as a result, Notion sees high NRR
- Partner closely with the Solutions Consultant on account strategy for expansion and renewal, including owning the renewal opportunity for flat and at-risk customers
- Shape customer outcomes, strengthen executive and team-level partnerships, and contribute directly to predictable revenue through retention, renewal, and expansion impact
- Design and deploy workflows that solve specific business problems as a build-beside partner to the customer, translating goals into durable systems in Notion
- Partner with Solutions Consultants on account strategy, customer planning, and identifying and qualifying expansion opportunities within existing accounts
- Co-define, build, and manage against customer success plans that help every customer achieve their desired objectives and realize measurable value
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be the best build-beside partner for customers navigating new ways of working
- Innovate and iterate on Outcomes Architect programs that retain and grow customers while mitigating churn or contraction risk
SKILLS YOU'LL NEED TO BRING:
- Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and genuine comfort building live in software—you can co-design, configure, and troubleshoot with customers in the room
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
- Fluency in English and Italian
NICE TO HAVES:
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Familiarity with usage-based or consumption-based models and the ability to connect adoption patterns to commercial outcomes
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €89,000 - €100,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Barcelona, Spain
Workplace: hybrid
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.
We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR.
Over 6000 businesses, almost 3 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.1/5.
About the role
🤓
At seQura, we are looking for someone who doesn't just animate scenes, but brings ideas to life.
As we continue to grow, we are looking for a
Senior Motion & Graphic Designer
to shape how seQura looks, moves and feels. Motion is becoming a core part of how we express our brand, and this role will elevate seQura's positioning through every visual touchpoint, becoming a creative reference across the company.
This role goes far beyond moving elements on a screen. We are looking for someone with a strong visual culture across motion, photography and graphic design; someone who can read an image before animating it, understand what makes a story work, and find the right rhythm to make an idea move.
You will work closely with our creative and marketing teams to turn concepts into compelling visual stories that build the seQura brand, while also bringing your expertise to projects across the company.
What challenges you'll be solving
🚀
Turn concepts into high-quality motion graphics, video and visual storytelling that go beyond campaigns: work that repositions the company and strengthens its brand narrative.
Define and document seQura's motion language: principles, timing and transitions that other designers and partners can apply consistently.
Join projects from the idea stage, shaping concepts alongside copywriters and other creatives rather than executing finished briefs.
Build visual narratives where rhythm, composition, photography, typography and movement all serve a clear purpose.
Own every project from concept to final delivery, with consistency and attention to detail at each step.
Bring structure to the process: manage timelines and deliverables without lowering the creative bar.
Integrate AI tools into your workflow to explore faster and push further, never as a substitute for judgement or craft.
Become a trusted reference for teams across seQura, contributing wherever your expertise adds value.
Keep exploring new tools, formats and approaches that raise how we communicate as a brand.
What we offer
😎
We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.
In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.
23 vacation days + 2 days of free disposal per year.
Professional development workshops or seminars.
Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
Health insurance discounts with Sanitas and Adeslas.
Urban mobility by using your own bike with Kleta.
Free access to healthy, organic, and sustainable fruits and snacks.
Moreover, we offer a
Wellness Program
that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, environmental consciousness). Each area will include a variety of activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.
What you’ll need
🫱🏼🫲🏽
A portfolio that shows craft and systems thinking together, not just showreel moments.
Senior-level judgment: you know which risks are worth taking, and which aren't.
Conceptual depth: the ability to connect motion, brand and interaction into one coherent experience.
Fluency with AI and generative tools for image, motion and audio generation.
Expert in motion & editing tools
:
it's not about which tools you prefer, but how well you use them. Think After Effects for motion, Premiere Pro or DaVinci Resolve to finish a project end to end, Cinema 4D/Blender for 3D, but if you achieve the same results in a different way, that works too.
A solid foundation in composition and photography: you understand what makes an image work before you animate it.
Sharp judgement, connecting every visual decision to the idea behind the piece.
Experience developing ideas with copywriters and other creative profiles, not just receiving briefs.
Real ownership: you manage projects, meet deadlines and answer for your work end to end.
Flexibility to move across projects, formats and teams in a fast-paced environment.
Fluent in English
Nice to have
Experience in fintech, technology or other fast-paced environments.
Experience in Figma.
About you
You notice when an animation feels just a little too slow.
You know when an easing curve doesn't quite feel right.
You care about craft but understand how to ship quickly.
You're comfortable working in ambiguity, helping define patterns before they exist.
Most importantly, you believe motion isn't decoration. It's a critical part of how great products communicate.
Our hiring process
Screening call with Hiring Manager
Technical Interview with a peer.
Creative assessment and presentation
Cultural fit interview
Meeting the CMO
We kindly ask that you submit your
CV in English
, as it is the official language of our community.
We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or other characteristics. We have an inclusive environment, and respect is above all.
Do you want to be part of the change? Join us!
👇
UAE
УдалённоRemote; Seattle, WA; New York, NY; San Francisco, CA; Lastly, the provided range is the expected salary for candidates in the U.S
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Гибридsenior🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team
УдалённоUnited States
УдалённоГеография найма не уточнена
УдалённоRemote, USA
ГибридSydney, Australia
ГибридSan Francisco; New York; We welcome candidates from non-traditional backgrounds who have built strong writing, market judgment, and strategic thinking plus execution skills, whether that comes from product marketing or another field
Denver, Colorado, USA; We encourage applicants from all backgrounds to apply
leadWe encourage you to apply even if you might need some flexibility for an interim period of time for relocation
УдалённоseniorNew York; Maryland; Massachusetts; Virginia; Connecticut; Georgia; Pennsylvania; New Hampshire