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— Develop AI-based software solutions for the legal sector. — Automate complex legal workflows end-to-end.
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— Develop AI-based software solutions for the legal sector. — Automate complex legal workflows end-to-end.
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Location: Ebene Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. What you will be doing: - Provide exceptional customer experience by handling inquiries and issues from merchants via various channels (email, phone, chat) - Troubleshoot and resolve merchant payment issues, technical challenges, and account-related concerns with a focus on timely and accurate resolutions. - Collaborate with internal teams, including operations, product, and engineering, to address merchant concerns and drive issues to resolution.. - Educate merchants on platform features, payment processes, and best practices to optimise their experience. - Assist in maintaining and improving merchant care support, contributing to the continuous enhancement of service delivery. Shift Requirements & Schedule As part of a seamless 24/7 Team, you will rotate through dedicated coverage windows-ranging from Early mornings to Night shifts, keeping our continuous operations running smoothly around the clock. About You: - 2+ years of experience in support or operations roles, preferably within a payments environment. - Strong problem-solving skills with the ability to diagnose technical issues and provide effective solutions. - Proficient in one or more of the following: Configuration management, APIs, SQL, and log analysis tools such as Datadog. - Excellent communication and interpersonal skills, with a customer-first mindset. - Ability to handle multiple priorities in a fast-paced environment while maintaining high service standards. - Familiarity with payment processing systems, fintech platforms, or related technologies (preferred but not essential). - Proficiency in using customer service software (e.g., Zendesk, Salesforce) and CRM tools. - Proven ability to work independently as well as collaborate effectively across teams. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
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Location: Worldwide Workplace: hybrid This is a "Jumper" position between Laundry Supervisor and Laundry Master. Laundry Supervisor Department / Section: Hotel / Housekeeping Reports to: Laundry Master The Laundry Supervisor is responsible for the day-to-day supervision of laundry operations, ensuring efficient processing of guest, crew, and hotel linen in accordance with established standards. Reporting to the Laundry Master, this role oversees laundry attendants, maintains quality control, and ensures compliance with safety and operational procedures. The Laundry Supervisor plays a key role in delivering consistent laundry services, supporting operational efficiency, and maintaining the quality and availability of all laundered items onboard. Duties and Responsibilities: Supervise daily laundry and dry-cleaning operations to ensure timely and efficient processing of guests’ and crew belongings, uniforms and all hotel linen Monitor workflow and prioritize tasks to meet operational demands and avoid shortages. Inspect finished items to ensure they are clean, properly pressed, stain-free, and in good condition. Ensure guest laundry is checked for damages, stains, or missing items upon receipt; properly tagged and sorted prior to processing; cleaned and packed according to established standards. Investigate guest complaints, ensuring timely resolution and reporting to the Laundry Master. Supervise and support Laundry Attendants during shifts. Conduct pre- and post-shift briefings. Ensure adherence to SOPs, safety procedures, and public health standards. Monitor team performance and support Laundry Master with evaluation reports. Promote teamwork, efficiency, and accountability within the department. Ensure proper handling, cleaning, and routine care of all laundry equipment and facilities. Monitor equipment performance and report any defects or breakdowns. Follow up on maintenance requests in coordination with the Laundry Master. Monitor and verify daily production reports for accuracy and completeness. Support inventory control by minimizing loss or damage of linen and uniforms. Enforce proper storage of chemicals and equipment. Identify operational inefficiencies and recommend improvements to procedures and workflows. Perform any other duties as assigned by the superior, in line with operational needs. Requirements Proven experience in a supervisory role within laundry operations, in cruise vessels. Strong knowledge of fabric care, laundry processes, and industrial laundry equipment handling. Demonstrated leadership and team supervision skills. Effective problem-solving and decision-making capabilities. High attention to detail with a strong focus on quality control. Basic cost awareness with the ability to support waste reduction and efficient resource use. Fluent in English; additional languages are considered an advantage. Strong interpersonal and communication skills, with the ability to coordinate across departments. Professional, reliable, and capable of working in a multicultural environment. Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads. Strong sense of responsibility, integrity, and confidentiality. Commitment to safety, hygiene, and service excellence. Laundry Master Department / Section: Hotel / Housekeeping Reports to: Assistant Executive Housekeeper / Executive Housekeeper The Laundry Master is responsible for the overall management, supervision, and performance of all onboard laundry operations, including guest, crew, and hotel linen processing. Reporting directly to the Assistant Executive Housekeeper / Executive Housekeeper, this role ensures efficient production flow, strict quality control, equipment reliability, and compliance with safety and public health standards. The Laundry Master plays a critical role in maintaining linen quality, supporting hotel operations, and ensuring timely delivery of all laundry services to meet operational and guest expectations. Duties and Responsibilities: Plan, organize, direct, and control all laundry operations onboard. Ensure continuous and efficient processing of guest laundry, crew uniforms and all hotel linen. Monitor production flow and adjust priorities to prevent shortages across departments. Ensure all items are returned clean, pressed, stain-free, and in good condition. Establish duty rosters, section plans, and rotation schedules. Train, coach, and develop team members to improve performance. Conduct performance evaluations in coordination with the Executive Housekeeper. Ensure correct handling of fabrics, chemicals, and equipment usage. Conduct regular inspections of finished products and production processes. Identify operational issues and implement corrective and preventive actions. Maintain high standards of hygiene and cleanliness in all laundry areas. Ensure all laundry equipment is operated correctly and maintained in optimal condition. Schedule and supervise routine cleaning procedures. Raise and follow up on maintenance requests with the Technical Department. Prepare and manage requisitions for laundry chemicals and consumables to avoid shortages. Support departmental budgeting and cost control initiatives. Conduct monthly inventories of linen and submit accurate data to the Housekeeping Storekeeper. Prepare and submit monthly discard/breakage reports, with clear justification of root causes. Ensure compliance with Safety procedures and Public health protocols. Coordinate with other departments to ensure timely service delivery. Prioritize workloads based on operational demands and turnaround requirements. Support special operational needs (turnaround days, peak loads, events). Perform other responsibilities as assigned by the superior, but not limited to the above. Requirements Proven leadership experience in laundry operations, preferably within cruise ships. Strong knowledge of fabric care, stain removal, laundry and dry-cleaning processes, and industrial laundry equipment. Demonstrated leadership and team management skills. Strong organizational and operational planning abilities. Effective problem-solving and decision-making capabilities. High attention to detail with a focus on quality control. Solid cost awareness and resource management skills. Fluent in English; additional languages are considered an advantage. Strong interpersonal and communication skills, with the ability to work across departments. Professional, reliable, and capable of working in a multicultural environment. Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads. Strong sense of responsibility, integrity, and confidentiality. Commitment to safety, hygiene, and service excellence. Embarkation last week November 2026 Contract length: 9 months on/ 2 off
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Location: Office, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: Join us as an Senior Technical Project Manager. Requirements 5+ years of experience as a Project Manager in IT companies. Hands-on experience with production incidents, root cause analysis, postmortems, and understanding of reliability concepts. 2+ years of prior hands-on experience in a technical role (Backend Development, Frontend Development, Tech Lead or DevOps Engineering) is required Experience working directly with DevOps teams is strongly preferred. Hands-on experience managing multiple concurrent projects. Strong background in Scrum/Kanban/Waterfall/Hybrid methodologies. Hard Skills: Deep understanding of project lifecycle management (SDLC). Ability to plan, track, and deliver infrastructure and platform engineering projects. Solid understanding of DevOps principles, CI/CD pipelines, monitoring/observability and release management. Experience in managing cross-functional teams (5+ team members). Proficient with project management tools: Jira, Confluence, MS Project, Smartsheet. Strong skills in gathering, analyzing, and documenting business and technical requirements (e.g., SRS, Use Cases, User Stories, infrastructure requirements). Ability to read and understand technical documentation, architecture diagrams, and infrastructure specifications independently, without relying solely on the team for translation. Soft Skills: Strong leadership with a focus on motivating and inspiring the team in high-pressure, fast-moving environments. Proven ability to create a shared sense of purpose, aligning team members around common goals and product vision. Skilled in building trust and psychological safety within distributed and hybrid teams. Encourages a culture of ownership, accountability, and continuous improvement. Experienced in managing through ambiguity, providing clarity and focus during shifting priorities or requirement changes. Excellent stakeholder management: able to align interests between tech and business teams. High emotional intelligence; strong listener and facilitator who resolves conflicts constructively. Clear and persuasive communicator in both business and technical contexts. Credible with engineers: able to earn technical trust based on hands-on background rather than authority alone. Responsibilities Lead the DevOps team to develop, maintain, and improve infrastructure and processes. Partner with engineering leads to prioritize technical debt and feature/infrastructure delivery work within the DevOps backlog – infrastructure upgrades, CI/CD pipeline improvements, monitoring/observability initiatives, security-related infrastructure work, incident postmortems and follow-ups. Plan and track infrastructure and platform engineering work at the task level – breaking down infrastructure epics into actionable tickets, estimating effort with engineers, and sequencing dependencies (e.g., migrations, environment provisioning, tooling rollouts). Coordinate DevOps on-call/incident processes with the team, ensuring incidents are logged, tracked, and followed up with corrective action items. Bridge communication between business, development and DevOps teams. Define and maintain roadmap and coordinate sprints. Identify and mitigate project risks, particularly those related to infrastructure reliability, security, and financial compliance. Facilitate Agile ceremonies: planning, daily standups, retrospectives. Track project performance and ensure alignment with business KPIs and goals (e.g., uptime, MTTR, infrastructure cost efficiency). Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 22 business days of paid leave. Additional days off for national holidays. Health insurance. Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
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Location: Mississauga, Ontario Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Key Responsibilities: Positioning, Messaging & Competitive Strategy Develop product positioning, value propositions, and messaging that resonate with the buying audience, and produce the source messaging blueprint or positioning guide. Create the competitive comparison guide for use in positioning against similar offerings from other organizations. Assist in product naming by providing market, competitive, and customer context. Product Launch & Go-to-Market Lead product introduction and launch planning, including development and measurement of KPIs. S upport the launch of new products and releases by defining product positioning and unique selling propositions, and by scoping and creating the required tools and collateral. Develop, enhance, and own distribution of public-facing product launch marketing materials. Sales Enablement & Sales Support Communicate the value proposition of the products to the sales team and develop the sales tools that support the selling process for PointClickCare solutions. Partner with the Sales Enablement team to lead sales training on new products and capabilities, including regular updates on product enhancements. Educate internal sales and marketing teams on ways to concisely demonstrate the strengths and features of our products and enhancements to existing and prospective customers. Act as a key Subject Matter Expert (SME) supporting complex sales inquiries, customer-facing product education, and roadmap updates. Collaborate with the sales team in complex sales situations, proactively providing clear value propositions, messaging, and tools to leverage in sales scenarios. Content, Campaigns & Thought Leadership Collaborate with marketing peers to drive development of a variety of content, including sales decks, solution sheets, customer references, thought leadership, and campaign assets. Work with marketing programs, brand management, and digital marketing teams to ensure appropriate product themes are communicated to the market. Provide guidance to marketing teams on themes for programs and events, ensuring they are equipped with content to deliver to customers and prospects. Publicly convey product and market strengths through blogs, presentations, and webinars. Work with customers to develop case studies, references, and testimonials. Market Intelligence, Customer Insight & Product Partnership Be the expert on our customers, including how and why they buy, their buying criteria, and regulatory considerations, with particular focus on the demands of different segments. Align closely with the product management team to facilitate the appropriate flow of information between teams. Develop and continuously deepen expertise in PointClickCare's products and services to construct and convey industry-leading use case scenarios. Required Skills & Qualifications: Bachelor's degree, or equivalent experience 4-6 years of product marketing experience Experience applying Product Management and/or Product Marketing principles and frameworks, such as Practical Product Management or Pragmatic Marketing Experience building consensus and collaborating across groups to get things done Polished professional with an enthusiastic attitude who thrives in fast-paced environments and adapts readily to change AI fluency and/or hands-on use of leading AI solutions Preferred Experience: Advanced degree in business or marketing, or equivalent experience Certification in Pragmatic Marketing or SiriusDecisions Product Marketing Experience with B2B SaaS healthcare technology (highly preferred) Experience with advanced analytics and/or AI product solutions (highly preferred) It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base hourly rate for this position is $45.19 - $50.00 ($94,000 - $104,000), non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
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Location: London; Dublin; New York; Sofia; Switzerland; Poland Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We’re hiring Site Reliability Engineers to set the reliability standard across everything we build. Businesses and developers build their own products and customer experiences on our platforms, from live customer conversations to content production, much of it real time and latency-sensitive. Our reliability is part of theirs, so there is very little room for downtime. You’ll join our dedicated Reliability team and own how we design for resilience, respond to incidents and keep improving. You’ll work directly with product and engineering teams to define reliability targets, build the tooling to measure them, and shape the architecture and practices behind them. - Design and run disaster recovery programmes, setting ambitious recovery targets and testing against them regularly. - Define SLAs and SLOs with each product team, and build the tooling to track them by product and customer. - Own how we detect, respond to and learn from incidents, including alerting design, the incident process and post-mortems, and our on-call process. - Build AI-assisted investigation and auto-resolution, from agent-led diagnosis to automated remediation. - Embed with product teams to shape architecture and engineering practices for resilience at scale. REQUIREMENTS - Hands-on experience running production systems at scale as an SRE, infrastructure engineer or similar, with a track record of measurably improving reliability. - A strong background in backend development, and a habit of solving reliability problems with code and automation. - Experience owning incident response, on-call and post-mortems, and driving fixes through to completion. - Experience with observability and alerting, and with defining and tracking SLOs or SLAs. - Solid grounding in Kubernetes and cloud infrastructure (GCP and AWS preferred) LOCATION This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
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Location: Ebene Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. About The Role As a Periodic Review Due Diligence Specialist, you will safeguard Checkout.com http://Checkout.com by ensuring our merchant files remain compliant to regulatory requirements and internal policies and procedures. You will conduct AML periodic and event-driven file reviews, meticulously verifying ownership structures, business activities, and transaction profiles to uphold the highest regulatory standards. This role is vital to our ongoing monitoring framework. You will assess risk ratings, manage complex case files, and engage with stakeholders to ensure every merchant profile is accurate, current, and aligned with our risk appetite. We are looking for a professional who embodies our Operating Principles: putting the customer first through rigorous quality, acting with radical ownership, and collaborating across teams to continuously refine our operational effectiveness. Key roles and responsibilities - Assess whether the merchant’s risk rating and due diligence level remain appropriate based on current information and review findings. - Complete required review actions within the relevant internal systems and tools, including Salesforce. - Manage periodic review cases from assignment through closure, ensuring statuses, sub-statuses, notes, evidence and outcomes are accurately maintained. - Raise and manage Requests for Information (RFIs) with merchants, account managers or internal stakeholders where documents or clarifications are required. - Conduct Enhanced Due Diligence (EDD) for high-risk entities, providing deep-dive analysis and clear rationales for final decisions. - Escalate cases appropriately where review findings, risk indicators or policy triggers require secondary review or approval. - Produce high-quality, audit-ready commentary and documentation that clearly supports your decision-making process. - Immediately escalate unusual or suspicious activity in line with internal reporting obligations. - Contribute to consistent decision-making, knowledge sharing and strong operational discipline across the periodic review team. Profile - Bachelor’s degree in Law, Financial Crime Compliance or a related field. Professional certifications (e.g., CAMS, ICA) are highly desirable. - Minimum of 3–5 years of progressive experience in AML/CTF, KYC/KYB, and enhanced due diligence (EDD) operations within a regulated financial services environment. - Proficient at managing competing priorities in a fast-paced operational environment and adhering to strict SLAs without compromising compliance integrity. - Strong working knowledge of due diligence requirements and the ability to interpret and apply evolving regulatory guidance. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
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Main responsibilities: - Searching for and attracting candidates for job openings using various sources (job search websites, social media, databases, etc.) - Conducting initial interviews and screening candidates - Collaborating with hiring managers to clarify candidate requirements - Supporting and advising candidates throughout all stages of the recruitment process Key Requirements: - Successful work experience in this role or in an HR department (preferred) - Fluency in English and Russian - Work permit for Cyprus - Strong communication skills and a proactive attitude - Ability to plan your work - Sense of responsibility Working Conditions: - Workweek: Monday–Friday, 10:00 a.m. to 7:00 p.m. - Office in downtown Limassol - Friendly, professional team - We cover mobile phone expenses - Work at an international company
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Location: Remote About us OpenZeppelin is the security standard onchain finance is built on. Founded in 2015, our mission is to accelerate the world's transition to an open financial system, built on open standards and secured by rigorous research. Our open-source Contract Libraries have facilitated over $35 trillion in onchain value and are used by 10 of the top 10 tokenized money market funds and 9 of the top 10 stablecoins by market cap. We combine AI-native security tooling with deep research and a decade of audit expertise to support leading institutions and crypto-native teams shaping the next generation of digital assets like DTCC, Fidelity, Coinbase, Uniswap, Aave, the Ethereum Foundation, and many more across the full secure development lifecycle. Please note: Always refer to OpenZeppelin's official job page for the most accurate information about our open roles, as we have seen multiple third party job sites posting inaccurate information. The Marketing Team The Marketing Team at OpenZeppelin drives awareness and adoption across every product and service we ship, from the flagship OpenZeppelin Contracts Libraries to security audits, developer tooling, and solutions for financial institutions. Working hand-in-hand with Product, Design, Sales, and Open Source Engineering, the team owns messaging, go-to-market strategy, content, and events that position OpenZeppelin as the security standard for onchain finance. What you'll be doing As OpenZeppelin’s Senior Product Marketer for Financial Services, you will own how we position, launch, and sell our solutions to banks, asset managers, and financial market infrastructures. You will lead the go-to-market for new institutional solutions, from positioning through launch and adoption, and make sure Sales has what it needs to win. You will work AI-native by default: building the workflows, agents, and tools that let you research faster, create better content, and give Sales assets that adapt to every account instead of going stale. You will Own positioning and messaging for our institutional solutions, defining value propositions, differentiators, and messaging by use case and buyer persona. Lead product launches for new institutional solutions, from launch plans and timelines through announcement, assets, and post-launch adoption. Enable Sales with AI-native assets: sales kits, pitch narratives, one-pagers, battlecards, and evaluation materials built to be customized per account and kept current, not static decks. Run AI-powered competitive and market intelligence by building workflows that track competitors, regulatory developments, and industry news, and turn them into actionable insights for Sales, Product, and leadership. Build use-case and solution pages directly in our CMS, explaining clearly what we offer, who it is for, and why it matters. Support early adopter and design partner programs, shaping the materials and narrative that turn institutional interest into qualified opportunities. Contribute to institutional content, including research reports, thought leadership, and newsletter topics, using AI workflows to research, draft, and repurpose efficiently. Create light social media content when valuable content or launches go live, in coordination with the wider Marketing team. Close the loop with the product owners by bringing customer and market feedback into roadmap and packaging discussions. Measure what matters by defining launch and adoption metrics and reporting on results. Location All positions at OpenZeppelin are 100% remote, however you should be located between UTC-5 and UTC+2 to be seriously considered for this position. You have 3+ years in product marketing at companies selling to institutions: financial services, digital asset service providers, or blockchain companies with an institutional customer base. A proven track record of marketing to banks, asset managers, or market infrastructures at a company that actually won their business. You already know what these buyers want, how they evaluate, and what makes them move. An AI-native way of working. You build and use AI workflows daily for content creation, research, competitive monitoring, and sales assets, and can show examples of what you’ve built. A solid understanding of digital asset and tokenization use cases, such as tokenized deposits, money market funds, repo, and stablecoins. Exceptional writing skills, with the ability to make complex technical and regulatory topics clear and credible for senior audiences. Experience working closely with Sales and Product to turn strategy into assets that are actually used in deals. Strong project management skills and comfort working through compliance and approval processes. A self-driven, collaborative mindset that thrives in dynamic environments. Nice to have Experience in product marketing for services (security, consulting, or professional services), not only software products. Experience building web pages through a headless CMS such as Sanity. Familiarity with blockchain technology and smart contract development. Experience running beta, pilot, or design partner programs. Experience with HubSpot or similar marketing automation tools. Logistics: Our interview process takes place on Zoom and tends to consist of the following stages: Recruiter Interview (30-45 min) Hiring Manager Interview (60 min) Team Interview (45 min) Leadership Interview (30 min) Paid, take-home work test (Lasting up to 10 days) Reference checks Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. Benefits Meet your teammates at company gatherings around the world 😎 Enjoy the flexibility of fully remote work 🌎 Take the time you need with flexible time off 🏝 Grow your family with 8 weeks of paid leave for primary caregivers, 4 weeks for secondary caregivers, and a one-time $3,600 baby bonus 💙 Build your ideal home office with up to $500 in equipment support 🪑 Stay covered with medical insurance 🏥 Keep growing with learning and development opportunities 🧠 Get a monthly stipend for your preferred co-working space 💻 At OpenZeppelin , we are an equal opportunity employer and we value different perspectives. We are committed to building a diverse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us! Use of AI as part of the recruiting process As part of OpenZeppelin’s recruitment process, we may use automated tools, including artificial intelligence, to assist in reviewing applications and assessing candidate qualifications. These tools are used to support our People team by identifying relevant skills and experience, and are not used to make decisions solely by automated means. All hiring decisions involve human review. Any personal data provided as part of your application will be processed in accordance with OpenZeppelin’s Data Privacy Notice . If you have questions about this recruitment process or would like to request human review of your application, please contact us at talent@openzeppelin.com.
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Location: Limassol, Cyprus Workplace: on-site Mayflower is an international technology company behind products used by millions of people worldwide. For more than 10 years, we've been growing profitable global businesses, bringing together talented professionals across technology, product, marketing, and operations. We are looking for an experienced Delivery Manager to join our passionate team. The main purpose is to drive predictable, end-to-end Brand delivery through clear processes, transparent execution, realistic planning, and consistent ways of working across teams. You will own Brand delivery, partner closely with Product Delivery on shared initiatives, and connect Brand’s work with wider operations functions, including legal and finance. Your goal is to ensure reliable execution in managing and delivering projects. Job Responsibilities Delivery Management & Cross-Functional Coordination Own and drive the end-to-end delivery of Brand initiatives, managing plans, timelines, dependencies, and blockers to ensure work progresses predictably. Coordinate delivery across teams and functions, partnering closely with Product Delivery on shared initiatives and integrating Brand’s work into wider Operations processes, including Legal and Finance. Maintain visibility of delivery progress, risks, dependencies, and timelines across teams, ensuring plans and status updates remain accurate. Proactively identify and resolve cross-team dependencies, external blockers, and delivery risks to keep initiatives on track. Capacity Planning & Operational Excellence Design and implement a capacity planning framework tailored to Brand’s operating model, balancing strategic initiatives, business-as-usual activities, and support for other teams. Establish a consistent approach to estimating, decomposing, and prioritizing work, ensuring delivery plans and commitments are realistic and aligned with available capacity. Own and continuously improve Brand delivery processes, tools, and workflows to ensure they are clear, practical, scalable, and consistently applied. Define and maintain delivery metrics, ensure data quality, and use insights to identify bottlenecks, improve workflows, and strengthen delivery predictability. Delivery Standards & Team Enablement Establish clear delivery standards and drive their consistent application across Brand through Team Leads. Support Team Leads as they progressively take greater ownership of delivery within their teams, providing guidance and reinforcing effective planning, execution, and reporting practices. Drive continuous improvement in delivery practices across Brand, ensuring teams have the processes, tools, and support needed to deliver effectively and reliably. You’ll thrive here if you have 5+ years of experience in Delivery Management, Project Management or Program Management, in tech and/or cross-functional environments. Experience running delivery hands-on as a producer, not only through other people. Experience building a capacity planning approach where none existed, for a team with a mixed workload. Proven experience coordinating work across multiple teams, stakeholders and functions. Strong skills in planning, dependency management, risk management and delivery predictability. Enough understanding of software delivery, the development lifecycle and delivery metrics to partner credibly with Product. Experience of brand, marketing or creative delivery is a strong advantage. Ability to drive process improvements and encourage transparency within teams. Strong facilitation, communication and stakeholder management skills. Analytical and systems-thinking mindset, with the ability to operate in ambiguity and proactively identify gaps. Readiness to deeply understand the business, product and technical context. Experience with Jira, Confluence, Miro or similar tools. Upper-intermediate or higher level of English. Russian is a plus. Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family. EU passport. Opportunity to obtain an EU passport after 4 years of residence Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. Private medical insurance for you and your family Corporate mobile plan (unlimited in Cyprus with roaming included) Mindfulness & well-being support, including psychological assistance with 50% coverage. 50% coverage of school and kindergarten fees for your children. Fully covered sports benefits, and also access to in-house electric scooters and bike rentals Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus. Professional growth support: language courses, conferences, training programs, and coaching. Peer recognition program: receive and share kudos for great work. A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration. Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.
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Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This role is available for candidates located in the United States or Canada. The Opportunity: Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack. The Databases team owns the telemetry databases that are Mimir for metrics , Loki for logs , Tempo for traces , and Pyroscope for profiles . Our databases are OSS projects that we also offer as a Cloud service supporting Grafana Cloud, and as an on-premise solution. They are multi-tenant distributed systems implemented in Go and running on Kubernetes across all major Cloud service providers (GCP, Azure, AWS). We also have engineers working on Prometheus , Grafana Alloy , Mimir proxies , and OpenTelemetry. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Our tech stack is mostly made up of services written in Go, running on multiple Kubernetes clusters that leverage Cloud object storage. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability. Take an active role in influencing our roadmap and your own career objectives. Work with your team to deliver new features, then use the results to iterate and improve. Drive projects from initial ideation all the way to operations once it is in the hands of customers. Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope. Be a part of your team’s on-call rotations and take ownership of the services you’re running. Mentor and support other team members, participate in design discussions, and collaborate with the team. Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system. As we are remote-first and our engineering organisation is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must. What Makes You a Great Fit: You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs . Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively. Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must. Requirements: Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well. Some experience with delivering projects from gathering requirements and brainstorming ideas, all the way to shipping a product to the customer’s hands in a self-driven way. Some experience with developing software that runs in the Cloud or some experience with systems engineering. Experience writing clean, robust, and performant software that is easily maintained by others. Bonus Points For: Experience writing low level code for databases, storage layers, or query engines. Experience working with Kubernetes. Been a user of Grafana and/or Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools in hobby/homelab projects). Exposure to microservices architecture and distributed systems, or a desire to learn. Familiarity with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code. Compensation & Rewards: In Canada, the Base compensation range for this role is CAD 186,500 to AUD 223,500. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .
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Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the US and Canada. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack. The Databases team owns and operates the telemetry databases that are Mimir for metrics , Loki for logs , Tempo for traces , and Pyroscope for profiles . Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with Grafana Enterprise Metrics , Grafana Enterprise Logs , and Grafana Enterprise Traces . They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure). As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Mimir Squad The Mimir squad has two sub-squads, Ingest and Query, which together maintain the Mimir OSS project , and additionally own and operate Grafana Cloud Metrics across three major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly. A Mimir engineer has various work streams. They likely are engaged in a larger project with another engineer, as well as mixing in some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems. What will you be doing? Take a very active role in influencing our roadmap and your own career objectives Work with your team to deliver new features, then use the results to iterate and improve. Drive projects from initial idea all the way to operations once it is in the hands of customers Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running Support other team members, participate in design discussions and collaborate with the team Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must. What are we looking for in you? You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively Collaboration and communication: The smallest unit we have is a Squad. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way Some experience with developing software that runs in the Cloud or some experience with systems engineering Some experience with being on-call and following the DevOps model Experience writing clean, robust, and performant software that is easily maintained by others Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem Nice to haves: Experience working with Kubernetes is highly desirable Experience working with queue systems, e.g. the Kafka protocol Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects) Exposure to microservices architecture and distributed systems, or a desire to learn Familiarity with the concept of infrastructure as code In the United States, the base compensation range for this role is USD 174,500 - USD 209,000 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .
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Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This role is available for candidates located in the United States or Canada. The Opportunity: Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack. The Databases team owns the telemetry databases that are Mimir for metrics , Loki for logs , Tempo for traces , and Pyroscope for profiles . Our databases are OSS projects that we also offer as a Cloud service supporting Grafana Cloud, and as an on-premise solution. They are multi-tenant distributed systems implemented in Go and running on Kubernetes across all major Cloud service providers (GCP, Azure, AWS). We also have engineers working on Prometheus , Grafana Alloy , Mimir proxies , and OpenTelemetry. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Our tech stack is mostly made up of services written in Go, running on multiple Kubernetes clusters that leverage Cloud object storage. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability. Take an active role in influencing our roadmap and your own career objectives. Work with your team to deliver new features, then use the results to iterate and improve. Drive projects from initial ideation all the way to operations once it is in the hands of customers. Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope. Be a part of your team’s on-call rotations and take ownership of the services you’re running. Mentor and support other team members, participate in design discussions, and collaborate with the team. Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system. As we are remote-first and our engineering organisation is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must. What Makes You a Great Fit: You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs . Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively. Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must. Requirements: Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well. Some experience with delivering projects from gathering requirements and brainstorming ideas, all the way to shipping a product to the customer’s hands in a self-driven way. Some experience with developing software that runs in the Cloud or some experience with systems engineering. Experience writing clean, robust, and performant software that is easily maintained by others. Bonus Points For: Experience writing low level code for databases, storage layers, or query engines. Experience working with Kubernetes. Been a user of Grafana and/or Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools in hobby/homelab projects). Exposure to microservices architecture and distributed systems, or a desire to learn. Familiarity with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code. Compensation & Rewards: In Australia, the Base compensation range for this role is CAD 164,500 to CAD 197,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .
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Location: Lisbon, Portugal; Warsaw, Poland; Krakow, Poland; Bucharest, Romania; Sofia, Bulgaria; Kyiv, Ukraine Workplace: hybrid WELCOME TO OLX We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe , smart , and environmentally responsible . We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust. Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors. Join OLX and see how far you can go. What do you need to be successful in this role? Manage and supervise ad technology platforms effectively; Address and resolve any technical challenges in ad delivery, targeting, tracking, and analytics to ensure smooth operations; Keep up-to-date with the latest trends and developments in advertising technology. Assess and endorse new tools and platforms that can enhance campaign efficacy and efficiency; Engage closely with all relevant parties, including external partners, to align advertising efforts with overarching company and market strategies; In collaboration with teams like Product Development, Ad Operations, and Sales, create and roll out innovative advertising products, as well as create/maintain WordPress or similar pages; Work intimately with the Product and Technology departments to facilitate the effective implementation of advertising solutions; Offer guidance and training to internal teams on the utilization of ad tech tools and industry best practices; Conduct A/B and multivariate testing to fine-tune advertising creatives, explore new initiatives, or adjust existing structures; Design, test, and implement novel advertising formats like creative templates, custom creatives, and native formats, ensuring wide delivery and maintenance of existing templates for optimal performance; Support the implementation of programmatic advertising strategies. What do we expect from you? Preferred degree/training in Marketing, Advertising, Information Technology, or a related field; Proven experience in digital advertising or ad tech (both for web and mobile app platforms); Strong understanding of the online advertising ecosystem, including programmatic buying, RTB (Real-Time Bidding), and ad networks; Proficiency in using ad tech platforms such as Google Ad Manager, Adobe Advertising Cloud, or similar; Excellent analytical skills with an ability to analyze data and generate actionable insights; Proficiency in HTML, CSS, and JavaScript; Knowledge of data analysis tools (e.g., Google Analytics, Tableau); Ability to work in a fast-paced environment and manage multiple projects simultaneously; Strong problem-solving skills and attention to detail; Proficiency in English. What can you expect from us and what do we offer? Flat hierarchies A high degree of autonomy as OLX believes in empowering people Access to the best training on the market A vibrant environment and a chance to work with committed, dynamic colleagues A competitive compensation package that includes exciting perks and benefits Diversity, Equity and Inclusion at OLX OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us! OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement .
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Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the US and Canada. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack. The Databases team owns and operates the telemetry databases that are Mimir for metrics , Loki for logs , Tempo for traces , and Pyroscope for profiles . Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with Grafana Enterprise Metrics , Grafana Enterprise Logs , and Grafana Enterprise Traces . They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure). As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Mimir Squad The Mimir squad has two sub-squads, Ingest and Query, which together maintain the Mimir OSS project , and additionally own and operate Grafana Cloud Metrics across three major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly. A Mimir engineer has various work streams. They likely are engaged in a larger project with another engineer, as well as mixing in some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems. What will you be doing? Take a very active role in influencing our roadmap and your own career objectives Work with your team to deliver new features, then use the results to iterate and improve. Drive projects from initial idea all the way to operations once it is in the hands of customers Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running Support other team members, participate in design discussions and collaborate with the team Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must. What are we looking for in you? You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively Collaboration and communication: The smallest unit we have is a Squad. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way Some experience with developing software that runs in the Cloud or some experience with systems engineering Some experience with being on-call and following the DevOps model Experience writing clean, robust, and performant software that is easily maintained by others Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem Nice to haves: Experience working with Kubernetes is highly desirable Experience working with queue systems, e.g. the Kafka protocol Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects) Exposure to microservices architecture and distributed systems, or a desire to learn Familiarity with the concept of infrastructure as code In the United States, the base compensation range for this role is USD 154,000 - USD 185,000 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .
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Location: Espoo Workplace: Hybrid ROLE HIGHLIGHTS: - External Communications Specialist - Location: Espoo, Finland - Department: Communications - Reports to: Head of Communications - Employment type: Permanent - Workplace model: Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS: ICEYE now employs over 1,000 people and is valued at more than €10 billion, following a Series F funding round in June 2026. We’re hiring an External Communications Specialist to expand our media relations and external communications impact as we continue to scale. You will cover corporate news, business line announcements, and support country-level communications, working across the global business and directly with the Corporate Leadership Team (CLT). ICEYE moves fast. We need someone proactive who thrives operating at a fast pace without dropping quality: every release, Q&A, pitch and briefing is accurate, clear and on time. Rather than wait for a brief, you spot the next opportunity and act on it. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES - Plan and deliver external communications for corporate news, the business lines (Missions, Data and Solutions) and support country communications teams. - Run media relations day to day: pitch stories, handle inbound requests and build relationships with financial, space, defence, business, insurance and climate journalists. - Prepare and brief spokespeople, including members of the CLT. - Write and edit press releases, statements, articles, Q&As and briefing notes. - Manage ICEYE’s owned channels, including the newsroom and website. - Direct ICEYE’s global PR agencies: set the brief, review the output, hold the deadline. - Judge when ICEYE has something useful to add to breaking news, such as floods and wildfires, and respond quickly when it does. - Bring new ideas for stories, formats and channels. - Work closely with Marketing, Social, Internal Communications, Legal and Product. - Track coverage, report results with numbers and recommend next steps. - Help build the processes and tools our communications team needs as ICEYE scales. WHAT WE’RE LOOKING FOR Must haves: - 5+ years in PR or communications, at an agency or in-house at an international company. - A record of national and international coverage. - Strong writing and editing skills, with clean, accurate copy produced at speed. - Rigorous attention to detail. Facts, figures and names are right every time. - Experience preparing and advising senior spokespeople. - Experience coordinating agencies and stakeholders across functions and countries. - Fluent English, written and spoken. Nice to haves: - Knowledge of Earth observation, SAR or the space industry. - Experience in defence, government, insurance or natural catastrophe communications. - Background in a technology or data company. - A degree in communications, journalism, PR or a related field. - Additional languages. APPLICATION PROCESS - TA Screening Interview - HM Interview - Task - Task Presentation Interview WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
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Location: Argentina; Ukraine; Poland; Brazil; Georgia; Colombia Workplace: Remote Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes. Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively. We are looking for a Senior Data Engineer to join a small, cross-functional engineering team modernizing a data platform for a global financial services client. You’ll be working hands-on with Snowflake and dbt — designing data models, migrating legacy Oracle-based ETL processes, and contributing to architectural decisions alongside client stakeholders. This is a delivery-oriented role with real ownership. You’ll take responsibility for assigned components end to end, participate in client-facing technical discussions, and work directly with both engineering and business teams to define and implement solutions. WHAT YOU’LL DO - Design, develop, and optimize data models and transformation workflows using Snowflake and dbt. - Contribute to the design and implementation of scalable data architecture covering raw through semantic data layers. - Support modernization of existing Oracle-based ETL and reporting processes. - Investigate and address data performance, consistency, and reconciliation challenges. - Develop and maintain data processing, transformation, and automation solutions using Python. - Participate in solution design discussions and contribute to architectural decisions. - Support DevOps-related activities including deployment, configuration, and operational aspects of the data platform. - Take ownership of assigned technical components and deliverables within the team. - Participate actively in client-facing technical discussions and project meetings. REQUIRED SKILLS & EXPERIENCE - Strong hands-on experience with Snowflake — data transformation, modeling, and performance optimization. - Solid understanding of data modeling principles, data architecture, and scalable data solution design. - Practical experience with dbt for developing and maintaining data transformation workflows. - Proficiency in Python for data engineering, scripting, and automation. - Experience with ETL/ELT processes and modern data pipeline development. - Familiarity with DevOps practices and containerized environments including Kubernetes. - Strong analytical and troubleshooting skills around data quality, performance, and reconciliation. - Good communication skills — able to collaborate directly with client stakeholders and participate in regular technical discussions with US-based teams. - English proficiency sufficient for regular technical discussions with US-based teams. PREFERRED QUALIFICATIONS - Experience with Oracle databases, Oracle ETL, and legacy reporting environments. - Prior involvement in data platform modernization or migration from Oracle to Snowflake. - Experience with Power BI and semantic reporting models. - Snowflake professional certification. - Experience designing and optimizing analytical data models for enterprise reporting. - Experience working with distributed, cross-functional engineering teams. - Background in insurance, reinsurance, or financial services. - Availability for occasional business trips to St. Louis, USA — approximately once every three weeks for one to two days. When you join Solvd, you'll… - Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation. - Be part of a global team with equal opportunities for collaboration across continents and cultures. - Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards. Ready to make an impact? If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together. Solvd is an equal opportunity employer.
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Location: Bengaluru, India Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of our Customer Operations & Support Team, you’ll be the voice of Figma as you help ensure our community has an exceptional experience across our different public platforms and touch-points (community forum, social, etc.) You’ll be engaging with our customers both directly and publicly, which will require critical thinking, an investigative mentality, and outstanding communication skills. We’re looking for a great teammate based in India who can cover weekdays and is technically inclined, eager to learn about design tools and community, and comfortable working across multiple workstreams in a startup-like environment. This role will be based out of our Bengaluru hub. What you’ll do at Figma: Monitor our community and social platforms (community forum, X, Reddit, etc.), handle escalations, and help with response and communication around incidents and support issues Provide outstanding technical support for new and experienced Figma users on community and social platforms Help moderate and organize our community forum, making sure it stays a healthy and safe space for our global community Identify trends and areas of improvement for our community forum and other community support initiatives Improve engagement and create a seamless one-to-many support experience Collaborate with our design and engineering teams to investigate and resolve complex issues, and work with our Technical Quality Support team to report and escalate technical issues to the appropriate teams Collect and consolidate customer feedback into meaningful recommendations for our product and research teams Close the feedback loop with users when bugs are resolved and feature requests are implemented We’d love to hear from you if you have: 2+ years’ experience in support or community roles for a technical SaaS product Familiarity with design processes and tools Strong technical and written communication skills, making complex ideas easy to understand Proactive, responsive, and detail-oriented, with strong prioritization skills Receptive to customer feedback, effective in public and direct responses, and adaptable to a fast-paced startup environment At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.
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