Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Safeguards organization builds the policies, evaluations, and detection and enforcement systems that define and hold the limits on how Claude can be used. Within Safeguards, our Policy, Enforcement, and Threat Intelligence teams work as one org: Policy Design defines what is and isn't allowed across harm areas, Enforcement detects and acts on violations, and Threat Intelligence investigates sophisticated misuse and emerging threats.
That work runs across a lot of teams and moves fast. A single decision can touch model training, detection systems, product launches, legal review, and external communications. As the org's program manager, you'll keep all of it moving: tracking the portfolio across all three teams, running the processes that connect their work to each other and to the rest of the company, and making sure the right people are aligned before decisions land.
Your work will include the operating rhythm (planning, priorities, status, and decision tracking), launch and release readiness across policy, enforcement, and threat intelligence workstreams, and the processes that support how we share our work externally, including blog posts, threat reports, and other publications. You'll work closely with the org's leadership to spot risks early, clear blockers, and keep everyone pointed in the same direction.
This role is a good fit for someone who brings structure to ambiguous, fast-moving work without adding overhead, and who can earn the trust of policy experts, researchers, and engineers alike.
Important context for this role: some of the work may involve exposure to explicit content, including material of a sexual, violent, or psychologically disturbing nature. It also may require late nights or weekend work.
Key responsibilities
Own cross-functional program management for the Policy Design, Enforcement and Threat Intel teams, keeping workstreams across harm areas on track and visible to leadership
Run the team's operating rhythm: quarterly planning, priority setting, status tracking, and a clear record of decisions, who made them, and why
Coordinate policy work with partner teams across research, product, engineering, legal, and communications, so dependencies are surfaced early and nothing lands on a partner as a surprise
Drive readiness for policy, enforcement, and threat intelligence work tied to model launches and product releases, including timelines, reviews, and sign-offs
Own the process for the org's external publications, including blog posts and threat reports, from idea through drafting, review, approvals, and publication
Identify risks, blockers, and resourcing gaps across the portfolio, and escalate them with a proposed path forward
Build lightweight processes and tools that make the team faster, and retire the ones that stop earning their keep
Minimum qualifications
Experience running cross-functional programs in a fast-moving technical environment, with a track record of shipping on time across teams you don't manage
Ability to bring structure to ambiguous work: breaking big goals into plans, owners, and milestones, and keeping them current as priorities shift
Strong written communication, including clear status updates, decision records, and summaries for executive audiences
Experience managing review and approval processes with multiple stakeholders, such as publications, launches, or policy releases
Judgment about when a process helps and when it's overhead, and a bias toward the lightest process that works
Comfort working on sensitive topics and holding high standards for confidentiality
Preferred qualifications
Program management experience in trust & safety, product policy, enforcement operations, threat intelligence, or AI safety
Familiarity with how AI models are developed and launched, and how policy, enforcement, and threat intelligence work plug into that cycle
Experience coordinating external publications, research releases, or public communications
Experience using AI tools, including agentic tools, to automate tracking, reporting, and other recurring program work
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$330,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Основные требования:
— знание казахского и русского языков;
— грамотная устная и письменная речь;
— клиентоориентированность и умение выстраивать долгосрочные отношения;
— способность понятно объяснять технические вопросы;
— внимательность, ответственность и самостоятельность;
— готовность быстро изучить продукт и рабочие процессы;
— уверенное владение компьютером и онлайн-сервисами;
— готовность работать с CRM и вести историю коммуникаций;
— опыт в Customer Success, сопровождении клиентов, технической поддержке или IT/SaaS-сфере будет преимуществом;
— понимание принципов интеграции CRM-систем, мессенджеров и других онлайн-сервисов приветствуется.
Чем предстоит заниматься:
— сопровождать клиентов после подключения к продукту;
— знакомить клиентов с возможностями платформы и помогать начать работу;
— проводить обучение и консультации по использованию продукта;
— помогать с первичной настройкой и решением возникающих вопросов;
— контролировать прохождение клиентом этапов внедрения;
— поддерживать регулярную связь с клиентами;
— отслеживать удовлетворённость и риски отказа от продукта;
— помогать продлевать подписки и развивать сотрудничество;
— фиксировать обращения и результаты коммуникаций в CRM;
— собирать обратную связь и передавать её продуктовой и технической командам.
Что мы предлагаем:
— обучение продукту и процессам Customer Success;
— одну неделю стажировки для знакомства с продуктом и рабочими процессами;
— испытательный срок продолжительностью один месяц;
— официальное трудоустройство после успешного прохождения испытательного срока;
— поддержку руководителя и команды;
— возможность профессионального и карьерного роста;
— работу с современным IT-продуктом в развивающейся компании;
— полный рабочий день в офисе в Алматы.
Уровень дохода обсуждается индивидуально по итогам первичного собеседования и зависит от опыта и компетенций кандидата.
Location: New York City; San Francisco
WHAT YOU’LL DO
- Understand the needs of the teams that use our platforms and the customers who depend on them. Use product data, operational feedback, and recurring quality issues to identify the highest-impact problems, and then solve them.
- Turn recurring needs into shared services, tools, and workflows that reduce duplicated work. Exercise judgment about when to build a reusable capability, use an existing solution, or take a simpler approach.
- Work directly with product, engineering, and operational teams to understand their workflows, identify recurring problems, and anticipate the capabilities they will need next.
- Prioritize platform investments across new product enablement, reliability, efficiency, and technical debt. Make clear tradeoffs between near-term delivery and long-term flexibility.
- Define and track success through business impact, reliability, cost to serve, and reduced manual work, connecting these measures to customer and business outcomes.
- Partner closely with engineering on technical tradeoffs, build-versus-buy decisions, and rollout plans. Write clear requirements and drive delivery from problem definition through launch and iteration.
QUALIFICATIONS
- Experience owning product strategy and execution on technical products and platforms, or shared systems used by multiple teams such as billing and monetization, identity and access, developer platforms, data and experimentation, internal tooling, support, etc.
- Strong technical fluency. You can reason about APIs, data flows, system dependencies, and failure modes, and work closely with engineers on consequential tradeoffs.
- Strong analytical skills. You can investigate problems independently, define meaningful metrics, and evaluate the impact of platform investments.
- Strong written and verbal communication, with the ability to align teams around priorities and make difficult decisions when their needs compete.
- High ownership and sound judgment in a fast-moving environment. You are comfortable moving between long-term strategy and hands-on execution without adding unnecessary process.
- A focus on customer outcomes and product quality, including when your immediate users are internal teams.
WHERE THIS PERSON NEEDS TO SPIKE
- Systems thinker, detail-oriented, problem solver. This person needs to have experience wrangling thorny, complex problems. We need someone that is excited about diving into messy workflows, reading through dozens of support tickets, thinking through edge cases no one’s thought of, assuming different behavior across platforms, proactively considering enterprise vs. consumer workflows, etc.
- Experience working on platforms with multiple stakeholders and non-trivial tradeoffs. This person is building products simultaneously for customers, agents, and other internal employees.
- Is “AI-native.” Can build AI products whose outputs require evaluation, safeguards, and human-in-the-loop design.
- Strong analytical skills and experience defining metrics in ambiguity, breaking down workflows, and using quantitative and qualitative evidence to prioritize.
- Some experience working on critical software: support platforms/agents, legal/compliance tooling, identity and account tooling, billing, fraud, trust-and safety, etc.
- High-ownership. This person needs to feel dissatisfied by the current support flow, and hungry to do whatever it takes to clear the backlog.
Location: San Francisco
Workplace: Hybrid
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE
We’re hiring an experienced Engineering Manager to lead Dashboard, the team helping customers get more value from the WorkOS suite and helping WorkOS grow as a business. We’re looking for a leader who is excited to manage engineers, but approaches the role as a startup founding member would.
You’ll lead engineers working across customer onboarding and growth, billing and monetization, and AI assistance in the WorkOS dashboard. The team’s work connects the customer journey from signup and integration through production and expansion. You’ll partner closely with design, go-to-market, finance, and other engineering teams to make that journey simpler and more effective.
This role offers meaningful autonomy to shape what we build and why. It’s a great fit for a strong product thinker who enjoys working closely with product managers and taking the lead on product decisions when the opportunity calls for it. You’ll have room to identify customer problems, propose new directions, and carry ideas from discovery through launch, with ownership of the outcomes. If you’re excited by the chance to combine engineering leadership with product judgment, there’s a lot to build here.
You’ll also drive technical strategy, empower your team to execute on projects with a direct impact on customer success and the business, and play a pivotal role in scaling the team and recruiting exceptional engineers.
WHAT YOUR TEAM WILL BUILD
- Growth and onboarding: help developers move from signing up to integrating and running WorkOS in production. Improve onboarding and next steps, and work with go-to-market teams on timely outreach informed by product signals.
- Billing and monetization: build annual-credit capabilities, make billing more reliable and automated, and give customers clearer pricing, usage, and credit information in the dashboard.
- AI assistance for developers: bring the Dashboard Agent, WorkOS MCP server, Ask WorkOS, and Support Bot into a coordinated experience, with shared retrieval, evaluations, and quality standards. Help developers get useful, consistent answers and make progress with WorkOS.
RESPONSIBILITIES
- Build and lead a high-velocity team that ships product fast and with polish across growth, monetization, and developer assistance.
- Be deeply technical and hands-on: read the PRs, write prototypes, and work with technical leads on architecture and project scope.
- Shape the roadmap in close partnership with product managers, design, go-to-market, finance, and engineering. Bring your own product perspective, identify opportunities, and drive product decisions directly where needed—from defining the problem and choosing an approach to measuring the outcome.
- Help the team improve the customer journey from signup to production and expansion, using product signals and customer feedback to choose what to build next.
- Balance rapid product iteration with the reliability and correctness customers need from billing and the quality they expect from AI assistance.
- Push for clarity, focus, and high energy in every sprint. Drive urgency without burning people out.
- Spend time with customers and engineers alike—digging into pain points, testing assumptions, and improving the craft.
- Coach, mentor, and grow a team of curious, driven engineers through direct feedback, clear goals, and meaningful ownership.
- Partner with recruiting to attract, hire, and retain exceptional engineering talent.
QUALIFICATIONS
- Track record of having successfully led product-focused engineering teams in high-performing organizations that shipped real impact.
- You've written code at a high level, and you still love to get your hands dirty. You view leadership as an amplifier, not a step back.
- Bias for action and scrappiness: You don’t over-optimize for process. You optimize for velocity, customer value, and learning.
- You deeply care about the developer experience. You think about UX, APIs, performance, edge cases, and joy.
- You ask "why" obsessively, and you push yourself (and your team) to learn constantly.
- You build trust, give direct feedback, and create space for engineers to thrive.
- You have experience partnering with internal recruiting teams to drive effective and fair hiring processes. You realize that recruiting is a large and important part of your role, and have a track record of recruiting, hiring, and mentoring top engineering talent.
- You’re a strong product thinker who connects customer needs, technical possibilities, and business outcomes. You collaborate well with product managers and are comfortable driving product decisions yourself, using customer insight and evidence to make tradeoffs and build alignment.
Experience with onboarding and growth, billing systems, or customer-facing AI products is especially relevant. You do not need prior experience in all three areas.
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An Overview about the Role
We're looking for a Senior Product Manager to own the Lead-to-Opportunity (L2O) domain within our Salesforce and GTM technology ecosystem. This role sits at the intersection of marketing operations, sales process, and technology owning the roadmap for how leads are captured, scored, routed, and converted into pipeline, and how our broader GTM tech stack supports that motion.
This is a foundational hire one of the first product managers on a team actively transforming from a reactive BSA model into a proactive, roadmap-driven product organization. You'll be both an individual contributor driving your own domain and a mentor helping BSAs grow into product manager roles. You'll have direct influence over how we shape the team's future operating model.
What You'll Do
Internal Product Roadmap Ownership
Define, own, and maintain the multi-quarter internal product roadmap for the Lead-to-Opportunity domain covering lead capture, enrichment, scoring, routing, conversion, opportunity and the broader GTM technology stack integrated with Salesforce
Translate business strategy from Marketing, Sales Development, RevOps, and GTM leadership into sequenced, prioritized system capabilities with clear outcomes and success metrics
Define the domain's strategic priorities each quarter and half, balancing net-new capability delivery, stabilization, and technical debt reduction with transparent trade-off frameworks
Drive quarterly planning ceremonies, partnering with Engineering Managers and BSAs to align capacity with roadmap commitments
Own domain-level documentation: process maps, current-vs-future state lead lifecycle flows, and decision logs that keep stakeholders and the team aligned on scope and ownership
Stakeholder Partnership & Requirements Translation
Serve as the primary product voice for all L2O and GTM Systems initiatives, partnering closely with Marketing, Marketing Operations, SDR/BDR leadership, Sales, and RevOps
Lead discovery, requirements workshops, and business process design sessions translating complex GTM and marketing operations requirements into actionable system specifications
Own the decision layer between "what the business needs" and "what engineering builds," resolving ambiguity with structured frameworks and documented decisions
Run structured stakeholder alignment sessions to surface trade-offs, build consensus, and drive open decisions to closure rather than letting them linger
Represent the domain in cross-team planning and leadership reviews able to explain technical constraints to business stakeholders and business context to engineers
Team Mentorship & Capability Building
Act as a product craft mentor and senior thought partner for the BSA team, actively upskilling analysts in product thinking, requirements structuring, acceptance criteria definition, and roadmap communication
Model and codify what "good" looks like reusable templates, rituals (backlog grooming, roadmap reviews), and a rubric BSAs can grow against
Give BSAs increasing ownership over pieces of the roadmap as they develop, with regular feedback and structured check-ins
Partner with leadership to evolve the team's operating model from project-execution-focused to product-thinking-led, raising the bar for how EntApps delivers business value
Program Strategy & Delivery Oversight
Lead initiatives end-to-end: discovery, requirements, prioritization, solution design review, UAT, launch, and post-launch measurement
Write and maintain clear user stories, acceptance criteria, and lead-flow and data-flow diagrams that engineering and admins can build against without ambiguity
Manage a healthy, well-groomed backlog intake requests from Marketing and Sales Development, triage by impact and effort, and defend prioritization decisions to stakeholders
Define success metrics per initiative (lead response time, routing accuracy, lead-to-opportunity conversion rate, data quality, SDR/BDR adoption) and report on outcomes, not just delivery
Identify and de-risk dependencies across adjacent domains campaign operations, data enrichment vendors, opportunity handoff to sales before they block delivery
Own UAT strategy and acceptance criteria in collaboration with BSAs, ensuring system changes meet business requirements before production release
Systems Architecture Collaboration
Partner with Enterprise Architects and Engineering Managers on Salesforce and MarTech integration design marketing automation platform to Salesforce sync, data enrichment pipelines, lead scoring and routing engines, ensuring choices hold up to governance, scale, and future roadmap needs
Bring informed opinions on GTM platform architecture trade-offs based on deep domain knowledge
Stay current on platform roadmaps for Salesforce Sales Cloud and connected MarTech tools, identifying opportunities to leverage native capabilities before custom builds
Maintain domain-level R&R clarity, who owns what across US/India technical managers, BSAs, and adjacent pods and update as team and scope evolve
Ability to engage deeply with engineering and architecture teams on API design, data modeling, and integration patterns.
What You'll Bring
7+ years in Salesforce product management, business systems analysis, or Marketing/Revenue Operations technology roles, with demonstrated growth into product ownership
Strong working knowledge of Lead-to-Opportunity processes; lead capture, scoring, routing, and conversion and how they connect marketing execution to sales pipeline
Hands-on familiarity with the GTM technology stack: Salesforce Sales Cloud plus marketing automation platforms (Marketo, HubSpot, or Pardot), lead scoring and routing tools, and data enrichment or intent providers
Good Understanding of quoting process
Demonstrated ability to own and communicate multi-quarter internal product roadmaps to senior business and technology stakeholders
Proven experience leading initiatives end-to-end with multiple stakeholders and competing priorities, especially across Marketing and Sales
Sufficient technical fluency to engage meaningfully with engineering on API design, data model decisions, and integration trade-offs — without needing to write code
Experience mentoring or upskilling analysts and BSAs, you enjoy developing people, not just managing tickets
Excellent written and verbal communication; able to represent technical trade-offs to non-technical executives and translate business asks into clear technical requirements
Comfortable operating in ambiguity and driving structure where none exists
Experience with AI-assisted development workflows, data governance and compliance for lead data, or prior people-management experience
About the Team
You'll be one of the first product managers on a team actively transforming from a reactive BSA function into a proactive, roadmap-driven product organization. The Lead-to-Opportunity domain sits at the top of GitLab's revenue funnel; the quality of data, routing, and conversion here affects every downstream system and every seller. Getting this right is not an IT problem; it's a revenue problem. You'll have direct influence over how we shape the team's future operating model and how the next generation of BSAs grows into product managers.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$104,800
—
$176,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Spain; Romania; Hungary; Bulgaria; Portugal; Slovakia; Poland; Estonia
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: While this position is posted in a specific region, all of Oyster’s positions are fully remote, and you can work from home. Forever. To create the best experience for our new hire, this role requires that you be based within UTC -1 to UTC +3
In this highly strategic and cross-functional role, you’ll own and evolve Oyster’s global network of external payroll partners and core compliance providers that underpins end-to-end payroll delivery across our markets. Operating with a primary focus (~80%) on core multi-country payroll delivery, vendor accuracy, calendar adherence, and operational controls, alongside secondary oversight (~20%) of specialized Compliance vendors, you’ll ensure our partners deliver scalable, high-quality, and fully compliant solutions that enable our customers to hire anyone, anywhere. You’ll combine commercial acumen, operational excellence, regulatory monitoring, and strong relationship management to drive vendor performance, execute risk assessments, resolve complex payroll escalations, and continuously strengthen our global partner ecosystem. From leading commercial negotiations, compliance tracking, and governance frameworks to identifying new partner opportunities and ensuring alignment with local legal and statutory payroll standards, you’ll play a critical role in shaping how Oyster delivers global employment solutions at scale.
This role is ideal for someone who thrives in ambiguity, enjoys solving complex operational challenges, and can confidently influence stakeholders internally and externally. You are commercially minded, data-driven, solutions-oriented, and energized by building strong partnerships that create long-term business impact.
Key Responsibilities
- Act as the Subject Matter Expert and primary operational and commercial owner for Oyster's strategic multi-country payroll partners worldwide.
- Maintain deep operational mastery of end-to-end payroll delivery workflows, cut-off calendars, variance analysis, Gross-to-Net (GTN) calculations, statutory filings, and failure modes across key markets
- Partner with internal Pay & Payroll operations teams to monitor partner SLA compliance, data payload delivery, and payroll cut-off adherence
- Proactively evaluate vendor capacity, operational readiness, and processing controls ahead of peak payroll cycles and expansion into new markets
- Define partner strategy, governance, scorecards, review cadences, escalation thresholds, and improvement plans
- Hold partners accountable for payroll accuracy, timeliness, statutory compliance, compliance tracking, responsiveness, controls, and customer outcomes
- Manage the full vendor relationship lifecycle, from partner selection and onboarding through transition, consolidation, or exit decisions
- Evaluate partner capabilities, market coverage, operational maturity, security/compliance posture, and scalability
- Build and maintain expertise in multi-country payroll delivery, regulatory dependencies, and contractual trade-offs
Vendor Performance & Governance
- Establish baselines and monitor vendor performance through KPIs, SLAs, scorecards, and remediation plans
- Lead recurring executive business reviews and performance discussions with partner leadership teams
- Translate payroll-partner performance data into recommendations for Operations, Product, Finance, Legal, Customer teams, and leadership
- Monitor operational performance and proactively identify service risks or quality concerns
- Conduct structured vendor compliance audits, risk assessments, and operational reviews across the partner ecosystem
- Drive consistent governance standards, regulatory alignment, and operational excellence across vendors
- Lead ongoing regulatory monitoring, risk assessments, and compliance tracking to ensure there are no gaps in compliance across all payroll and compliance vendor operations and local legal standards across all operating regions
Commercial & Partnership Management
- Build trusted, long-term relationships with external partner leadership teams
- Lead or materially shape commercial negotiations, contract renewals, pricing, remedies, and service changes
- Strengthen strategic partnerships to support business growth and customer outcomes
- Lead complex, multi-market payroll escalations through root-cause analysis, recovery, prevention, and executive communication
- Collaborate cross-functionally and externally to resolve sensitive operational challenges
- Support customer and internal stakeholder conversations requiring partner expertise
- Identify and source new partners to strengthen global coverage and capabilities
Vendor Ecosystem Development
- Identify operational or geographic gaps within the vendor ecosystem
- Evaluate and onboard new partners to strengthen Oyster’s global coverage
- Recommend improvements to ecosystem strategy, scalability, and service quality
- Partner cross-functionally to evolve how Oyster leverages and manages external vendors
- Drive initiatives that improve partner consistency, efficiency, and customer experience
Strategic Business Partnership
- Advise internal teams on vendor capabilities, strengths, and operational considerations
- Guide partner selection decisions based on customer needs and business priorities
- Share insights from vendor trends, escalations, and operational performance data
- Partner with Go-To-Market teams to support deal strategy and customer solutions
- Enable scalable and commercially sound global employment solutions
- Proactively partner with internal teams including HRBPs, Employee Lifecycle Teams, and Payroll/Pay teams to align vendor capabilities with employee support and operational workflows
Escalation Leadership
- Maintain secondary oversight (~20%) of specialized Health & Safety and Compliance vendor relationships, ensuring partner capabilities and SLAs support local statutory requirements
- Lead high-impact escalations across external partners and internal teams with limited direction
- Coordinate cross-functional and cross-partner responses to critical operational issues
- Protect customer experience while balancing operational and commercial priorities
- Identify root causes and recurring trends across escalations
- Drive preventative improvements and operational maturity across the partner ecosystem
- Lead in escalations on calls to get to root cause, find solutions, and manage end-to-end resolution.
CONTINUOUS IMPROVEMENT & HIGH PERFORMANCE
- Continuously audit and refine workflows and ways of working to reduce response times and elevate service quality.
- Build scalable processes, knowledge, automation, and AI-enabled reporting while protecting payroll and personal data.
- Analyze recurring ticket trends and received queries to identify systemic issues, proactively building preventative resources for internal teams.
- Identify opportunities to improve workflows, documentation, and knowledge management, ensuring Pearls have accurate, accessible self-service resources to reduce dependency and improve operational efficiency.
Projects
- Lead People Services and cross-functional projects as we work towards our Mission to enable companies to hire anyone, anywhere!
Core Requirements
- 5+ years of direct experience managing multi-country Payroll Vendors and Compliance/Health & Safety partners in a global environment
- Strong technical understanding of end-to-end payroll processing cycles, Gross-to-Net (GTN) calculations, statutory filings, and payroll controls
- Significant experience owning strategic payroll and compliance vendor relationships in a global or multi-country environment
- Deep understanding of payroll operations, compliance tracking, risk assessments, statutory controls, regulatory monitoring, and global legal standards
- Evidence of improving vendor performance and regulatory alignment through KPIs, SLAs, vendor compliance audits, governance, remediation, and executive business reviews
- Commercial negotiation and contract-management capability, including pricing, service levels, remedies, renewals, and trade-offs
- Highly strategic thinker with the ability to balance operational detail with long-term business goals
- Strong analytical and problem-solving skills, with the ability to use data to drive decisions and improvements
- Commercially minded and solutions-oriented, with a pragmatic approach to operational challenges
- Exceptional relationship-building and influencing skills across internal and external stakeholders
- Strong ownership mindset with the ability to operate autonomously in a fast-paced environment
- Experience managing complex escalations and driving resolution across multiple stakeholders
- Excellent communication and presentation skills, both written and verbal
- Collaborative and cross-functional by nature, with experience partnering across Operations, Legal, Support, Sales, and Customer-facing teams
- Process-oriented and continuously looking for ways to improve scalability and operational maturity
- Comfortable working in ambiguity and helping shape evolving operational functions and frameworks
- Demonstrated track record of proactive business partnering with internal stakeholders such as HRBPs, Lifecycle Teams, and Pay teams
- [BONUS] Experience working with global vendors across multiple regions (APAC, EMEA, LATAM, AMER)
- [BONUS] Experience building or scaling vendor governance programs and operational frameworks
- [BONUS] Additional languages
- [BONUS] Have worked in a fast-paced, scaling startup or global tech environment
- [BONUS] Experience implementing AI tools or automation workflows to improve workflows and vendor management
You'll also need
- A reliable home internet connection (or be able to get one)
- Fluent English language
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Задачи:
— Обрабатывать запросы на сотрудничество, подключать новых affiliate-партнеров и поддерживать действующих;
— Мониторить трафик, результаты и качество партнеров, анализировать ключевые показатели;
— Выявлять потенциальный fraud и подозрительные паттерны в трафике;
— Оптимизировать условия сотрудничества с партнерами на основе их эффективности;
— Вести отчетность, мониторить рынок и участвовать в анализе конкурентов.
Требования:
— Опыт в affiliate marketing, CPA networks, iGaming, betting или performance marketing;
— Понимание ключевых метрик: Leads, FTD, CPA, Conversion Rate, ROI, Traffic Quality;
— Умение анализировать эффективность партнеров и качество трафика, выявлять fraud;
— Сильные коммуникативные навыки и опыт работы с партнерами;
— Уверенная работа со spreadsheets, CRM и tracking tools.
Условия:
— Компенсация на основании ваших ожиданий;
— 24 дня оплачиваемого отпуска;
— Корпоративные занятия английским;
— Возможности для профессионального роста (performance review 2 раза в год).
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Principal Product Manager for the Channels email team.
About the job
We’re hiring a Principal Product Manager to own and lead strategic email data plane integrations strategy. You’ll navigate complex infrastructure challenges with demonstrable technical acumen while actively partnering with key external and internal partners. By transforming ambiguity into resilient, scalable systems, you’ll protect vital revenue streams and lay the groundwork for the future growth. Join us to define the next chapter of email at Twilio.
Responsibilities
In this role, you’ll:
Be a subject matter expert on email, cross-channel and partner integrations, resolving complex product issues that arise.
Use financial and engineering context to contextualize total opportunity size (and business impact/ROI) of proposed product improvements
Develop and lead the multi-year product roadmap for your domain, driving development from concept through launch and ongoing maturity
Make synthesized recommendations on priorities by opportunity and timing
Partner with GTM stakeholders to ensure successful and measurable delivery of commitments
Lead product requirements, program milestones, and launch planning, particularly when it comes to transitioning customers off of old products and APIs in favor of modernized versions.
Document ideas and research quickly for review and iteration from your teams, to support our remote-first environment
Collaborate with adjacent product managers
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
10+ years experience in product management, with 5+ years in the email domain. You are known as an expert, with a proven track record of outcomes, and shaping the strategy of communication products.
Proven ability to work backwards from customer needs, crystallizing problems that translate into impactful product decisions.
Strong understanding of how B2B and large enterprises operate, including sales cycles and organizational dynamics.
Strong understanding of Amazon Web Services Cloud services. Understanding of Microsoft Azure Cloud services is also strongly desired.
Experience in APIs or platform products, including designing for reliability, scale, and developer usability.
Soft Skills: Highly collaborative and excel in building cross-functional relationships in remote, global teams; able to mentor, inspire, and set vision for high-impact initiatives
Location
This role will be remote in the United States,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project, customer, partner or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120.00 – $213,900.00
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area) $181,200.00 – $226,500.00
Based in the San Francisco Bay area, California: $201,280.00 – $251,600.00
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information (required for ALL US jobs)
Applications for this role are intended to be accepted until 10/25/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Требования:
— 4+ года опыта работы Product Manager в технологической среде
— знание SQL
Информация о компании:
— N26 — ведущий диджитал-банк в Германии
— Размер команды — 1500+
— Инвестиции — $1,7B+
Контакт для отклика и подробностей: ссылка https://n26.com/en-eu/careers/positions/8196295?gh_jid=8196295
Location: United States - Remote
Workplace: remote
Azul is seeking a Global Channel Operations Manager to join our Global Revenue Operations team. Reporting to the Vice President, Revenue Operations, this role will manage the programs and infrastructure that support Azul’s global channel ecosystem.
The Role
Our Global Channel Operations Manager will have experience in a high-performing, subscription-based company and a proven ability to support a robust two-tier channel model spanning distributors and resellers. The ideal candidate will prioritize operational readiness, process efficiency, and effective systems.
What You'll Do (aka the Responsibilities):
Partner with the VP of Global Channel Sales to provide direct day-to-day support of the Azul Channel Team.
Own and manage the Channel Partner Program.
Administer partner rebates, referral fees, and Market Development Funds (MDF) programs, including payment tracking and processing.
Coordinate Azul resources to ensure the highest level of partner engagement.
Manage Azul’s Partner Relationship Management (PRM) platform, partner portal and vendor relationship (Impartner).
Manage partner data and information within Salesforce.com, including end-to-end ownership of deal registration processes and channel reporting/dashboards.
Provide regular (weekly, monthly, quarterly) reporting pertaining to the partner sales and partner ecosystem performance.
Manage partner on-boarding process and compliance ensuring easy registration and access to Azul resources and content.
Develop, publish and maintain partner training content in PRM, and manage certification data and compliance reporting.
Administer partner-facing content platform (Highspot or equivalent) — deal registration guides, price books, program terms & conditions, and partner communications.
Manage partner contracting, including reseller, distributor, and referral agreements, using an e-signature/contract lifecycle tool (e.g. DocuSign).
Own the partner support ticketing queue (e.g. Jira Service Management), triaging and resolving partner-submitted issues.
Support Alliance/Marketplace operations (e.g., AWS, GCP) including listing maintenance and cross-team syncs.
Partner with Channel Sales leadership (and Finance, Marketing, and Legal as needed) to implement and continuously improve the Partner Program, including compliance monitoring and incentive/rebate program design.
What You’ll Bring (aka Experience, Skills, Education):
5+ years in Sales Operations, Channel Operations, or Channel Management.
Demonstrated expertise in providing sales support to multiple levels both within the organization and within a partner/distribution environment.
Demonstrated experience managing partner programs.
Undergraduate degree, preferred
Experience administering a PRM/partner portal platform (e.g. Impartner), Salesforce.com, and a contract/e-signature tool (e.g. DocuSign).
Experience with partner enablement or sales content platforms (e.g., Highspot) and, ideally, business intelligence (BI)/reporting tools (e.g., Qlik) and commission/incentive platforms (e.g., CaptivateIQ).
Strong written and verbal communication skills, with the ability to clearly and effectively articulate Azul’s value and business practices.
Organized, detail- and process-oriented.
Self-starter, willing to take a leadership role in driving initiatives in support of the channel with the ability to work effectively in a team environment.
Ability to manage multiple tasks and use good judgment in resolving difficult issues.
Ability to coordinate Azul cross-department resources to execute a complex sales strategy and drive partner growth.
What we Offer
· Comprehensive compensation and healthcare packages
· Referral Program
· Work-life balance, remote-first, paid time off, company shutdown, holidays
· Work with top experts worldwide whom contribute to the Java ecosystem
Our Culture & Values
· Maniacal Customer Focus
· Innovation & Excellence
· Initiative & Courage
· Impact & Influence
· Integrity & Transparency
· Diversity, Inclusion & Teamwork
Azul participates in E-Verify.
As a US employer, Azul Systems, Inc. uses E-Verify to confirm the employment eligibility of all newly hired employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.
Employment at Azul is contingent upon the completion of reference and background checks.
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.
The base salary range for this job is $120,000-$125,000 and is eligible for annual variable pay.
Individual base salaries are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our benefit package includes medical and dental coverage, 401(k) plan, and a wide range of paid time off options. The range provided is a reasonable estimate of the base salary for this role.
Задачи:
— руководство производственной и технической эксплуатацией НПЗ;
— повышение надёжности, стабильности и эффективности производства;
— решение операционных и технических вопросов;
— координация Production, Operations и Maintenance;
— участие в модернизации и дальнейшем развитии предприятия;
— развитие производственной команды и передача экспертизы местным специалистам.
Требования:
— 15+ лет опыта в нефтепереработке (downstream) и управлении производством;
— подтверждённый опыт производства дизельного топлива, керосина, нафты и/или мазута;
— опыт работы на действующем НПЗ, а не только в EPC-проектах;
— профильное образование;
— свободное владение русским и английским языками для деловой коммуникации;
— готовность к релокации и ротационному формату работы в Западной Африке на 12 месяцев с перспективой продления контракта;
— позиция предназначена исключительно для специалистов из downstream/refining;
— опыт только в бурении, upstream-добыче, offshore или midstream без опыта эксплуатации НПЗ не соответствует профилю вакансии.
Условия:
— условия и компенсация обсуждаются индивидуально;
— предусмотрены релокационная поддержка, проживание, перелёты, страховка и ротационный график.
Location: Germany
Are you a health or performance professional thinking about a career change? Are you passionate about how technology can help progress your profession?
If you have experience working in a clinical or high-performance setting and are a physiotherapist or an athletic trainer a role as a Client Success Manager at VALD could be the change you need!
About the VALD Client Success
Team
Our Client Success team is dedicated to assisting clients in implementing and embedding VALD technology. It all starts with seamless onboarding for new clients, which ensures they have all the tools they need to start using VALD products successfully. The Client Success team continues to support the client throughout their journey with VALD.
We are looking for someone to join our team in Germany.
What you will do
As a Client Success Manager at VALD, you will work directly with an assigned portfolio of clients as the VALD subject matter expert and strive for the highest level of client satisfaction in the delivery of services. On a day-to-day basis, you will:
Manage client onboarding, ensuring clients are fully supported to implement VALD systems successfully.
Build strong relationships with clients through online methods and occasionally face-to-face.
Identify client support needs and opportunities for growth.
Online client presentations using Microsoft Teams.
Regular activity tracking and reporting, using SaaS applications – HubSpot, Microsoft Suite, Email.
Manage multiple assignments and support requests simultaneously while working independently or with other team members.
Critical requirements for this role:
You must have used VALD Technology extensively in your current or previous role.
Have the ability to understand and share the client’s perspective and challenges.
Excellent grammar, spelling, and proofreading skills.
Demonstrated ability to build positive relationships quickly.
The ability to think outside of the box to find appropriate solutions.
Adaptable and willing to learn new skills and processes.
Become an expert on VALD systems.
Have the ability to travel for work.
Is this you?
We are looking for a physiotherapist, exercise physiologist or sports scientist looking to make a change or, quite simply, a go-getter who is excellent with people—someone with a can-do attitude and who is interested in technology and helping clients implement systems and solutions.
You will be a self-starter who is comfortable supporting and educating our amazing clients. You’ll need great organizational and communication skills, as you'll work with many internal and external stakeholders. Ideally, you have:
Empathy
Excellent communication skills – both verbal and written.
Demonstrated ability to build positive relationships quickly.
Attention to detail and a commitment to quality control.
Strong critical thinking, analytical, and strategic problem-solving skills.
Adaptable and willing to learn new skills and processes.
Highly organized with practical time management skills.
Prior experience using VALD systems.
It’s not expected that any single candidate would check every box here. Research shows that while men and women share similarities in how they look for jobs, women may hold back if they don’t meet 100% of the criteria, while men usually apply after completing about 60%.
If you meet just some of the requirements but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual and how well we think they will work in the VALD team.
Why VALD?
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 35 countries, with 5 offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
The opportunity to work in a company that is redefining allied healthcare.
Learn from a range of high-performing individuals and teams across various disciplines.
Be part of a down-to-earth, inclusive and vibrant team.
Regular travel opportunities to get the entire VALD team together for your ongoing development.
The latest equipment and remote setup to perform at your best.
Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background, and sexual orientation. We welcome applications from people from all backgrounds.
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Задачи:
— Быть основным контактным лицом для международных клиентов в сфере финтеха и ценных бумаг, реализовывать индивидуальные планы успеха, соответствующие бизнес-целям клиентов.
— Участвовать в презентациях и стратегических встречах с потенциальными клиентами вместе с командой по развитию бизнеса, помогая переводить потребности клиентов в решения агентства.
— Быть первым ответчиком на ежедневные запросы клиентов, технические вопросы и операционные эскалации, обеспечивая быстрые, точные и профессиональные решения.
— Руководить процессом онбординга новых клиентов, переводя обещания продаж в конкретные рабочие процессы по предоставлению услуг.
— Следить за показателями здоровья аккаунтов, проводить ежемесячные и квартальные обзоры бизнеса, выявлять возможности для дополнительной и перекрестной продажи в существующих аккаунтах.
— Сотрудничать с командами PR, контента и медиа для обеспечения соответствия кампаний финансовым требованиям и стандартам качества.
Требования:
— Минимум 3–5 лет профессионального опыта в управлении аккаунтами, клиентском успехе или отношениях с клиентами в маркетинговом/PR агентстве или компании в сфере финтеха/финансовых услуг.
— Непосредственный опыт или глубокое знакомство с финтехом, брокерскими услугами, торговыми платформами или рынками капитала.
— Отличные устные и письменные навыки английского языка, комфортное общение с руководителями высшего звена и международными заинтересованными сторонами.
— Подтверждённая способность участвовать в звонках по привлечению новых клиентов, оперативно обрабатывать запросы и быстро выстраивать доверие.
— Сильные организационные навыки с использованием CRM-систем (HubSpot, Salesforce), инструментов управления проектами (Asana, Monday.com) и средств презентации данных.
— Высокий эмоциональный интеллект, гибкость в решении проблем и сильное чувство ответственности за результаты клиентов.
Условия:
— Конкурентоспособная зарплата, соответствующая стандартам агентства и опыту.
— Полное социальное страхование (BPJS Kesehatan & BPJS Ketenagakerjaan).
— Полностью удалённая работа с любого места при наличии стабильного интернета.
— Работа с международными брендами финтеха и мультикультурной командой.
Location: Warsaw
Workplace: onsite
With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for a Junior Web Project Manager to join the team and help us in crafting the high calibre games our fans have come to expect.
Responsibilities
Help the team stay organised and keep track of what is happening across our projects.
Support the team in keeping Jira tickets and boards organised and up to date, including agreed priorities and statuses.
Track action items and follow up with their owners.
Organise team meetings, prepare simple agendas, take notes, and share follow-up actions.
Help with communication between our team and other departments.
Help organise planning sessions, workshops, and other team activities.
Maintain project documentation and shared materials.
Requirements
Strong organisation skills and the ability to keep track of multiple tasks at once.
Some experience in project coordination, team support, administration, or a similar role.
Advanced experience with Jira.
Clear and confident communication in English, both written and spoken.
Good attention to detail and the ability to follow tasks through to completion..
A proactive and helpful approach.
Comfortable working with different teams and personalities.
Comfortable using everyday tools such as Google Workspace or Microsoft Office suite (Excel, PowerPoint etc) or other relevant software
Nice to haves
Experience with Confluence, Miro, Figma, or similar collaboration tools.
Experience working with artists, designers, programmers, or other creative teams.
Some knowledge of Agile, Scrum or Kanban practices.
What we offer
An international team of over 500 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel
An open, collaborative environment where ideas are welcome and encouraged
A managerial team consisting of highly experienced game developers at the top of their fields
Sharing hobbies and passions with like-minded colleagues
Inclusive environment with many activities organized by the studios or the employees
Commitment to making the best game possible for the fans, including listening to community feedback
Location: Jerusalem
Workplace: hybrid
We are looking for a driven Mobile Product Manager to lead our mobile merchant experience and drive growth in the multi-location POS capabilities. In this role, you’ll work with the head of product to drive product strategy, roadmap prioritization, and delivery of NRS’ POS capabilities and experiences.
You’ll work cross-functionally with engineering, design, operations, go-to-market teams, and executive leadership to create intuitive, scalable products that solve real operational challenges for NRS merchants.
This is an opportunity to build meaningful products from the ground up in a fast-moving environment where customer empathy, speed, and product quality matter.
Why join us:
Build a major new product line with meaningful ownership and influence from day one.
Help shape technology that empowers independent restaurant operators and small businesses.
Join a collaborative, execution-focused team that values speed, customer empathy, and product excellence.
Competitive compensation, strong benefits, and significant opportunities for growth and impact.
What You’ll Do:
Own the full product lifecycle - from customer discovery and strategy through launch, adoption, and continuous iteration.
Spend significant time with NRS merchants and staff to deeply understand workflows, operational pain points, and unmet needs.
Define product strategy, requirements, user stories, acceptance criteria, and feature specifications that translate complex operational workflows into simple, intuitive experiences.
Partner closely with engineering and design to deliver high-quality, scalable features with speed and precision.
Drive roadmap prioritization using customer insights, market trends, product analytics, and business objectives.
Collaborate with sales, marketing, onboarding, and support teams to ensure strong product-market fit and successful product adoption.
Analyze competitive offerings and emerging industry trends to identify opportunities for differentiation and innovation.
Define and monitor key product metrics, using data to continuously improve product performance and customer outcomes.
Serve as the internal subject matter expert for your products and advocate for the voice of the customer across the organization.
What We’re Looking For:
7+ years of Product Management experience building and scaling SaaS products.
5+ years of experience leading mobile features and experiences.
Strong experience building products for SMB or consumer-oriented users, with a deep appreciation for usability and operational simplicity.
Exceptional product discovery, prioritization, and problem-solving skills.
Proven ability to simplify complex workflows into elegant, intuitive user experiences.
Strong communication and stakeholder management skills
, with the ability to influence cross-functional teams and drive alignment.
Comfortable operating in a fast-paced, iterative environment with high ownership and accountability.
Ability to work hybrid from an NRS office three days per week.
Bonus
Experience in the POS space.
Familiarity with ordering, payments, inventory management, or loyalty.
More Benefits:
Hybrid / remote work opportunity in our Jerusalem office!
Competitive salary and career growth opportunities.
Keren Hishtalmut (advanced training fund), pension contributions, and transportation coverage per Israeli law.
Really good hardware and workstations.
Paid Time Off: 15 vacation days with annual loyalty increases, 2 personal days, and 9 paid public holidays per year.
Sick Leave: 18 paid days per year, 100% covered starting from the first day.
An exciting and challenging job with talented people around.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported online English classes to enhance your professional growth.
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
National Retail Solutions (NRS) builds technology that helps small businesses thrive. We provide point of sale systems, payments, ecommerce, loyalty, and other tools that empower independent retailers nationwide.
Please submit your CV only in English!
Задачи:
— Находить релевантные обсуждения в Reddit;
— Участвовать в тредах от брендового аккаунта The Husbo;
— Писать содержательные, живые и полезные комментарии без корпоративного тона и навязчивого продвижения;
— Помогать пользователям разбирать реальные ситуации в отношениях;
— Участвовать в дискуссиях и при необходимости запускать собственные обсуждения;
— Следить за правилами конкретных сабреддитов;
— Фиксировать повторяющиеся боли, вопросы, формулировки и инсайты аудитории;
— Передавать команде интересные темы для продукта, контента и исследований;
— Постепенно формировать узнаваемый и доверительный голос бренда на Reddit.
Требования:
— Свободный русский язык;
— Хороший письменный английский, достаточный для естественного общения на Reddit;
— Уверенные знания в психологии отношений, коммуникации, конфликтах и межличностной динамике;
— Умение разбирать сложные жизненные ситуации без шаблонных и поверхностных советов;
— Способность писать живо, эмпатично и естественно;
— Понимание культуры Reddit и принципов общения внутри сообществ;
— Умение соблюдать границу между полезным участием и продвижением продукта;
— Ответственность и самостоятельность.
Большим плюсом будет:
— Активный личный опыт использования Reddit;
— Образование или практический опыт в психологии / консультировании / коучинге;
— Опыт community management;
— Опыт работы с международной англоязычной аудиторией;
— Интерес к теме длительных отношений и семейной коммуникации.
Не ищем специалистов, чей основной опыт — Reddit SEO, линкбилдинг, покупка или прогрев аккаунтов, karma farming, массовый постинг или скрытая реклама.
Условия:
— Удалённо, part-time, ориентировочно 1,5-2,5 часа в день, 5 дней в неделю;
— Гибкий график;
— Зарплата 60 000 - 80 000 рублей в месяц в зависимости от опыта и качества работы.
При отклике желательно:
— Кратко рассказать о своём опыте с Reddit;
— Описать опыт или образование в психологии;
— Указать уровень английского;
— Прислать примеры своих комментариев / текстов на английском;
— Быть готовым выполнить небольшое тестовое задание на основе нескольких реальных Reddit-тредов.
Location: Newark, NJ
Workplace: hybrid
We are looking for a hands-on User Acquisition Manager to support our marketing team. In this role you will assist in executing and scaling paid campaigns across multiple digital channels, helping grow the user base for two of our flagship apps, Boss Money and Boss Revolution. This is a great opportunity for someone looking to develop their UA skills through smart strategy, continuous testing, and data-driven optimization.
Responsibilities:
Support the execution of paid campaigns across multiple channels, including Google Ads, Meta, TikTok, Snapchat, Reddit, X and others, assisting with strategy, setup and daily optimization.
Help develop and execute channel strategies to contribute to user acquisition targets (CPI, CPA, ROAS).
Analyze the full performance funnel from ad impression through install, activation and downstream conversions, connecting paid media inputs to outcomes that inform budget and optimization decisions.
Support creative testing from concept to completion, executing A/B tests and helping establish a structured testing framework.
Monitor and measure creative performance to evaluate how UA optimizations and changes influence results.
Identify areas of improvement by analyzing performance data and converting insights into clear actions.
Support the day-to-day collaboration with designers and creative teams to ensure ad assets are aligned with each app's messaging and audience.
Continuously seek to learn and experiment with new channels, optimization strategies and creative concepts, staying ahead of the latest trends in mobile user acquisition.
Experience or interest in leveraging AI tools to support day-to-day marketing tasks, from creative production and copywriting to campaign workflows and performance analysis.
Requirements:
3+ year managing paid campaigns in a UA or growth role.
B2C App
acquisition experience needed.
Hands-on experience with paid social platforms such as Meta, TikTok, and Snapchat.
Strong analytical mindset with the ability to analyze performance data and turn it into clear optimization decisions.
Fluent in English (Spanish will be a plus)
; written and spoken.
What we offer:
An exciting and challenging job with talented people around.
Referral program – get rewarded for helping us grow the team with talented people.
Health, Dental, Vision, & 401k.
PTO – including vacation, sick leave, and holidays.
Commuter Benefits Program.
Short and Long Term Disability.
Flexible working arrangements.
Tuition Reimbursement Program, and more.
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
IDT is not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
Our flagship brand, BOSS Revolution, offers Money Transfer, International Calling, and Mobile Top-Up services and supports IDT’s mission of enabling people to keep in touch and share resources with family and friends worldwide.
New York City; San Francisco
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоseniorSpain; Romania; Hungary; Bulgaria; Portugal; Slovakia; Poland; Estonia; To create the best experience for our new hire, this role requires that you be based within UTC -1 to UTC +3
United Kingdom - Remote; United States - Remote
УдалённоRemote - US
УдалённоUnited States - Remote
УдалённоGermany
ГибридJerusalem; Please submit your CV only in English!
Автоотклики