Location: New York, NY (HQ); San Francisco, CA; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp is in a critical phase of growth, and marketing is one of the biggest drivers of it. We're building out our business systems team to make sure the systems behind every campaign, list, and lead can keep up. You'll work directly with Growth Marketing, Demand Generation, Lifecycle, Events, Sales Development, and Sales to own the systems that turn marketing programs into pipeline. You'll own HubSpot and how it connects to Salesforce and the rest of our GTM stack.
What You'll Do
- Own top-of-funnel marketing systems: the roadmap, the architecture decisions inside them, and their operational health
- Run HubSpot as a system, not just a tool: workflows, lists, forms, properties, lifecycle stages, and the permissions and naming conventions that keep it from sprawling
- Run campaign operations end-to-end: program and campaign structure, campaign membership and status, event and webinar lead capture, and launch QA, so Marketing can ship quickly without creating data debt
- Own workflow management in HubSpot: build, document, and audit nurture, enrollment, and suppression workflows, and retire the ones that no longer earn their place
- Build and govern lists: ICP segmentation, inclusion and suppression logic, enrichment, and email validation between a Growth request and a send. Every list should be reproducible and explainable.
- Own privacy and opt-out management: subscription types, consent capture, unsubscribe and opt-out handling across HubSpot, Salesforce, and sales engagement tools, and compliance with CAN-SPAM, GDPR, and CCPA in a regulated fintech environment
- Design and maintain UTM tracking and attribution architecture: UTM taxonomy and governance, hidden-field capture on forms, lead source and original source logic, and how campaign touches flow into Salesforce, so the attribution reporting is something the business trusts
- Build the Salesforce automation behind marketing handoffs: record-triggered flows, validation rules, fields, and permission sets
- Use AI to automate the work where it holds up: enrichment, list QA, data quality checks, and request triage
- Prioritize incoming requests by ROI. Decide what gets built, deferred, or declined, and show the numbers behind each call.
What You'll Need
- 5+ years in marketing operations, business systems, or revenue operations at a fast-paced B2B company
- Deep hands-on HubSpot experience: workflows built and debugged, and list, form, and property architecture you designed rather than inherited
- Hands-on campaign operations experience: you've built campaign structures and owned the lists and sends behind real programs
- A working command of email privacy and consent: subscription management, opt-out handling across systems, and the regulations behind them
- UTM and attribution architecture you've owned in practice: taxonomy, capture, lead source logic, and the MQL-to-SQL handoff
- Salesforce Admin experience, including flows you built and debugged when they broke (certification is a plus)
- A habit of framing problems rather than waiting for a spec: you take on ambiguous requests, make the decisions, and ship
- You dissect a problem, drive it to completion with little supervision, and can explain the tradeoffs to any audience
Nice to Have
- Enrichment and routing tools such as Clay, ZoomInfo, LeanData and Chili Piper
- Sales engagement and automation platforms such as Outreach and Workato
- Deliverability and list hygiene at high sending volume
- Paid media and ad platform integrations, including conversion tracking
- Lead scoring and MQL model design
- Snowflake, Looker, or similar BI and warehouse tools
- Linear or similar project management software
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ГибридseniorNew York, NY (HQ); San Francisco, CA; Miami, FL; Relocation expense coverage to NYC or SF (if needed)
Location: United States
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a
Senior Statistical Programmer Consultant
to join one of our clients.
ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts.
Main Job Tasks and Responsibilities:
The
Senior Statistical Programmer Consultant
is a delivery-focused role who works under the leadership, oversight, and direction of a Programming team leader to lead and/or support aspects of the programming effort to deliver technical programming and information components of a project. This position requires high technical skills and thorough industry knowledge to independently perform the Programming tasks
Key Responsibilities:
Responsible for supporting the Programming deliveries of a clinical study or project.
Implements statistical programming aspects of the protocol and the clinical development program.
Ensures high quality is built into own deliverables and the quality delivered by other programmers.
Programs independently with high efficiency and quality.
Writes and/or implements specifications and oversees completeness of relevant documentation.
Contribute to the development of best practices to improve quality, efficiency, and effectiveness within the function.
Ensures compliance with standards and automation usage.
Plans and support team activities and tasks.
Communicates and escalates risks within the assigned studies and/or projects.
Works proactively with study team members including but not limited to the Statistician, Lead Programmer, Data Manager and Study Leader.
Education and Experience:
Bachelor’s degree in computer science (CS), statistics, or related scientific disciplines with 5 yrs. of clinical programming (CDISC) experience; Master’s degree in CS, statistics or related disciplines with 6 yrs. of clinical programming (CDISC) experience.
Working knowledge of ICH and Good Clinical Practices, Clinical research, Clinical trial process, and related regulatory requirements and terminology.
Good understanding of the clinical drug development process.
Strong communication skills and coordination skills.
Current knowledge of technical and regulatory requirements relevant for the role
Ability to proactively manage concurrent activities within a project
Proficient ability to influence relevant stakeholders on programming-related items
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-TT1 #LI-Remote #senior#contract
Location: Bucharest
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
As a Principal Software Engineer, you will help define and evolve the technical strategy for cloud services that power critical automation capabilities across the UiPath platform. You will lead architecture and design across complex backend and distributed systems, often working through ambiguity, dependencies, and cross-team impact. You will help teams make the right technical tradeoffs across scalability, reliability, security, customer experience, operational excellence, and cloud cost, while setting engineering standards that support UiPath’s current and future growth.
WHAT YOU'LL DO AT UIPATH
- Lead the architecture and technical direction of complex backend and cloud-native services across the UiPath platform.
- Design scalable, secure, reliable, and high-performing distributed systems across cloud, on-premises, and hybrid environments.
- Partner with engineering leaders, architects, product managers, and cross-functional teams to shape technical solutions for high-impact product and platform areas.
- Drive technical planning and roadmap input for complex services, platform capabilities, or cross-team initiatives.
- Identify long-term scalability, reliability, security, performance, and cost challenges, and lead the design of sustainable solutions.
- Set high standards for system design, code quality, testing, observability, automation, incident management, and engineering excellence.
- Mentor and guide engineers through design reviews, technical discussions, architecture decisions, and hands-on technical feedback.
WHAT YOU'LL BRING TO THE TEAM
- 7+ years of software engineering experience, with strong backend and cloud development experience.
- Hands-on experience with one or more modern programming languages such as C#, Java, Python, or Go.
- Strong experience designing and building distributed systems, microservices, APIs, and cloud-native architectures.
- Proven ability to influence technical direction and drive architecture decisions across teams.
- Experience building and operating production-grade services in cloud environments such as Azure, AWS, or GCP.
- Good knowledge of containers, Kubernetes, CI/CD, monitoring, logging, observability, and production operations.
- Strong understanding of system design, data structures, algorithms, multithreading, asynchronous programming, and performance optimization.
- Experience with relational and/or NoSQL databases, messaging systems, event-driven architectures, or high-scale data processing.
- Ability to balance customer experience, reliability, security, scalability, and cloud cost when making technical decisions.
- Strong technical leadership, ownership, and communication skills, with the ability to guide teams through ambiguity.
- Interest in automation, AI, developer platforms, enterprise software, or large-scale cloud systems is a plus.
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Maine
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
We are currently seeking the newest innovator to join our dynamic Customer Service team as
Field Service Technician (DMST) located in the Portland, ME metro area.
*All candidates must be able to work coverage in the greater Portland, ME metro and surrounding areas.
In this role you will be responsible for delivering an exceptional customer experience while servicing our products in the home.
Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect.
- Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance.
- Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG.
- Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances.
- Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts.
- Immediately and accurately process paperwork and perform data entry upon completion of each job.
- Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home.
- Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).
Qualifications and Requirements:
- Minimum 1 year experience in a technical role (Appliance repair preferred).
- Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
- Experience in the use of tools, and diagnostic test equipment.
- Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
- Valid Driver’s license in good standing.
- Ability to obtain appropriate EPA Certification.
- Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.
#LI-DB1
Recruiting Range
$28
—
$32.50 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Tbilisi, Georgia; Belgrade, Serbia; Bogota, Colombia
Workplace: remote
Ready to architect high-impact campaigns across a portfolio of global brands? We're looking for a programmatic advertising expert who drives campaigns that perform, brings the insight behind decisions that matter, and stays steady when problems need solving fast.
Be the Architect of Campaigns:
Take the lead in executing and managing ad campaigns across multiple platforms, ensuring they resonate with our audience and deliver results.
Unlock Insights:
Prepare in-depth reports and metrics that not only showcase campaign performance but also offer actionable insights and recommendations for continuous optimization.
Problem Solver Extraordinaire:
Troubleshoot and resolve any ad serving or performance issues, keeping campaigns on track and clients happy.
Dashboard Management:
Update and maintain engaging dashboards that track the progress of campaigns, monitor key performance indicators (KPIs), and spotlight areas for improvement.
Collaborate and Conquer:
Work closely with senior managers and team leads, providing support to streamline workflows and drive the team's success.
Experience:
At least 2-3 years in a media or digital agency, where you've honed your skills in a fast-paced environment.
DSP Expertise:
Proficiency in DV360, The Trade Desk, Amazon DSP, other DSPs. Candidates from performance marketing platforms backgrounds can also be considered if they have the motivation to learn programmatic.
Analytical Mindset:
A knack for crunching numbers paired with an intuitive approach to problem-solving.
Team Spirit:
You're a collaborative team player who thrives in a supportive environment.
УдалённоTbilisi, Georgia; Belgrade, Serbia; Bogota, Colombia; Candidates from performance marketing platforms backgrounds can also be considered if they have the motivation to learn programmatic
Location: Tbilisi, Georgia; Belgrade, Serbia; Nicosia, Cyprus; Bogota, Colombia
Workplace: remote
Ready to architect high-impact campaigns across a portfolio of global brands? We're looking for a programmatic advertising expert who thrives on data, solves problems on the fly, and loves mentoring others to do the same.
Be the Architect of Campaigns
: Take the lead in executing complex advertising campaigns across multiple programmatic platforms for clients from a wide range of industries, including FMCG, retail, pharmaceuticals, agriculture, education, and others.
Optimize Through Data
: Monitor campaign performance employing advanced analytics tools and data-driven insights to optimize strategies and maximize impact.
Problem Solver Extraordinaire
: Troubleshoot and resolve any ad serving or performance issues, keeping campaigns on track and clients happy.
Insights That Matter
: Prepare detailed reports encompassing campaign metrics, analyzing key performance indicators (KPIs), and delivering actionable recommendations for ongoing enhancements.
Empower Collaboration
: Partner with the team to streamline workflows and hit campaign goals.
Grow Future Talent
: Provide guidance, support, and training to team members to strengthen their programmatic expertise and confidence.
Digital Marketing Expertise:
At least 3-4 years in a digital marketing agency, where you've honed your skills in a fast-paced environment.
Platform Expertise:
Proficiency in DV360, The Trade Desk, Amazon DSP e.t.c
Mentorship Mindset:
You enjoy sharing knowledge, guiding teammates, and helping others grow their skills to deliver stronger campaign results.
Strong Communicator:
You can translate data and insights into clear, actionable ideas that resonate with both clients and colleagues.
Analytical Problem-Solver:
You love digging into numbers, finding patterns, and turning challenges into smart, data-backed solutions.
Language Proficiency:
Fluent English (B2+ minimum, C1 preferred).
Location: Bangalore - Engineering
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
About the Role
We are seeking a highly skilled Principal Software Engineer to lead the design and development of the Data Fabric platform—a next-generation distributed data infrastructure that enables seamless data integration, processing, governance and security at scale. As a key technical leader, you will architect robust, scalable, and high-performance systems while mentoring engineering teams to deliver cutting-edge data solutions.
WHAT YOU'LL DO AT UIPATH
- Architect, Design and Build: Lead the technical vision, architecture, and implementation of the Data Fabric platform, ensuring scalability, reliability, and security.
- Distributed Systems: Design and optimize large-scale distributed data systems for ingestion, storage, processing, and querying.
- Technical Leadership: Mentor senior engineers, set best practices, and drive innovation in data engineering and infrastructure.
- Cross-functional Collaboration: Work closely with teams across other locations to innovate and develop best-in-class solutions.
- Performance Optimization: Identify bottlenecks, improve system efficiency, and ensure high availability for data workloads.
- Standards & Governance: Establish engineering standards, code reviews, and CI/CD pipelines for high-quality deliverables.
- Ownership: Stay accountable for the software deliverables to meet all requirements of quality, security, scalability, modifiability, extensibility, testability etc.
- Emerging Technologies: Evaluate and integrate new tools (e.g., Apache Kafka, Spark, Flink, Iceberg, Kubernetes) to enhance the platform.
- Leverage AI tools/Coding agents responsibly to accelerate development (e.g., code generation, testing, debugging, documentation), while maintaining a high engineering quality bar.
WHAT YOU'LL BRING TO THE TEAM
- Bachelor’s/master's degree in engineering, Computer Science (or equivalent experience).
- 12+ years of software engineering experience, with 5+ years in distributed data systems
- Proficiency in one or more system level programming languages (C#, Java etc.) and a willingness to learn new ones
- Strong understanding of object-oriented programming, architectural design patterns, system design and data structures & algorithms.
- Good grasp of multithreading, synchronization, asynchronous, cloud programming.
- Experience working with Cloud ecosystems such as Azure, AWS, GCP.
- Familiar with modern engineering practices, including agile development, CI/CD and DevOps.
- Experience with Docker, Kubernetes or other containerization technologies.
- Strong verbal and written communication skills, and experience in delivering critical time bound projects, managing timelines and team development.
- Proven track record of effectively collaborating with globally distributed teams.
- Ability to understand, communicate, provide feedback on, and drive complex technical decisions.
Nice to have
- Full-stack development experience
- Understanding of LLMs and the AI powered API automation.
- Experience with GraphQL, data mesh architectures.
- Familiarity with observability tools (Prometheus, Grafana)
#LI-VR1
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Singapore
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma is looking for a Mid-Market Account Executive to join our dynamic team of creatives, engineers, marketers and brilliant business folks. You aren’t the typical sales leader, and we aren’t the typical design tool company. At Figma we think outside the box, lift constraints that block our imagination everyday and we encourage you to do the same. With this role you’ll get in at the ground floor in a fast growing sales org. You’ll consult with our existing customer base and potential customers in driving meaningful relationships that add value to the customer experience and revenue to our bottom line.
You will be responsible for targeting, building and nurturing positive relationships with key decision-makers and assisting them through their Figma evaluation and buying process of all products. This is an opportunity to accelerate your career, learn from leading sellers in the industry and be part of a founding team to shape Figma’s future in Singapore . You won’t be alone! Figma has an incredible team and you’ll work closely with other groups including Support, Design, Engineering,Product Marketing, Customer Success, and Community. You will report directly to our Manager, Commercial Sales, APAC.
This is a full-time position based in our Singapore office.
What you'll do at Figma:
Create and manage a pipeline of Commercial accounts from inbound and outbound activity to consistently meet or surpass sales targets
Apply effective discovery and value-selling techniques to build and strengthen relationships with key decision-makers in both new and existing customers (100-2000 FTE’s)
Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term
Manage a book of business by tiering accounts, initiating outbound prospecting strategies to build and manage a pipeline of opportunities, conduct thorough analysis to create account plans that outline company priorities and initiatives, multi-thread at senior level
Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success
Leverage opportunities to advance executive level relationships through in-person meetings and networking opportunities
We'd love to hear from you if you have:
2+ years experience closing sales for a software or SaaS business with a book of customers in the SMB or Commercial space (<2000 FTEs)
Demonstrated experience successfully managing high volume sales cycles (1-3 months)
Mandarin speaking fluency as the role potentially covers accounts in Greater China
Demonstrate using a sales methodology (preferably MEDDICC or Command of the Message) to run effective discovery and/or in creating customer value
While it’s not required, it’s an added plus if you also have:
Experience selling solutions to technical audiences at executive level (i.e. Engineering, Product, Design teams)
Certified in deal qualification and prospect discovery
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Vladivostok
Workplace: onsite
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
ABOUT YOU
We are looking for a Customer Success Manager at junior level to join our APAC Partnerships team in Vladivostok. You will work side by side with our HQ and APAC Customer Success Managers, supporting the day-to-day success of the Traffic Source Partners we onboard — affiliates, media partners, creator networks, and publishers who drive players to the web shops we operate for game developers.
The centre of gravity of this role is account management operations, and in particular partner payouts:making sure every partner is set up correctly, that their performance data is accurate, that their payout is calculated, documented, approved and paid on time, and that any discrepancy is chased down and closed. It is detailed work that partners feel immediately — getting it right is how trust in the programme gets built.
This is an entry-level position with real ownership from day one. Fresh graduates are welcome to apply, provided you have the right attitude and eagerness to learn. If you are organised, comfortable with numbers, enjoy being the reliable person other teams can count on, and want to learn the commercial side of the games industry from the inside, we would love to hear from you.
RESPONSIBILITIES
Partner payouts & account operations (primary)
Own the recurring payout cycle for onboarded Traffic Source Partners: collect and validate performance data, prepare payout calculations against agreed commercial terms (revenue share, CPA, fixed fee, bonuses), and submit them for approval.
Work with Finance, Legal, and Partnerships to make sure each partner's invoicing, tax, and banking documentation is complete and current before payment.
Investigate and resolve payout discrepancies — missing conversions, mismatched reporting periods, currency and FX questions, adjustments and clawbacks — and communicate the outcome clearly to the partner.
Maintain accurate partner records: contacts, contract terms, payout schedules, tracking setup, and account status in CRM (Salesforce) and internal trackers.
Produce recurring reporting: weekly partner status, monthly payout reconciliation, and inputs for quarterly business reviews.
Customer success support
Support the HQ and APAC CSM team on standard customer success duties across the partner portfolio — meeting preparation, follow-ups, action-item tracking, and documentation.
Help onboard new Traffic Source Partners: account setup, documentation, tracking-link setup, first campaign, and first payout.
Act as first-line responder for partner questions, escalating technical issues to Engineering and commercial questions to the account owner.
Monitor partner performance dashboards and proactively flag anomalies — traffic drops, conversion drops, stalled integrations, unpaid balances — before they become escalations.
Act as the voice of the partner internally, liaising with Product, Engineering, Design, BD, and Support so requests are delivered accurately and on time.
Ways of working
Coordinate across time zones with HQ, APAC Partnerships, and regional teams.
Keep process documentation, decision logs, and onboarding notes current in Confluence; track work in Jira.
Spot the repetitive parts of the payout and reporting process and propose ways to simplify or automate them.
REQUIREMENTS
1–4 years of experience in customer success, account management, partner or affiliate operations, ad operations, finance operations, or a comparable client-facing or operational role. Fresh graduates with the right attitude are welcome.
Fluent in English; you will work in English daily with HQ and APAC colleagues and partners.
Strong numeracy and confident spreadsheet skills (Google Sheets / Excel: lookups, pivot tables, reconciliation).
Exceptional attention to detail. This role touches money movement; accuracy matters more than speed.
Highly organised and self-directed — able to run a recurring process on a calendar without being chased.
Clear written communicator, able to explain a payout calculation or a tracking issue in plain language to a partner or a teammate.
Comfortable working across APAC and HQ time zones and in a fast-paced environment where priorities shift.
Based in, or willing to relocate to, Vladivostok for an onsite role.
NICE TO HAVE
Exposure to affiliate marketing, performance marketing, ad networks, or creator and influencer programmes.
Familiarity with CRM tooling (Salesforce), Jira and Confluence, or BI dashboards.
Basic understanding of invoicing, VAT or withholding tax, and cross-border payment flows.
Interest in the gaming industry, payments and fintech, or B2B SaaS.
Additional languages relevant to APAC coverage (Korean, Chinese, Japanese).
Any prior experience in coordination, support, operations, or student project lead roles.
BENEFITS
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Benefits
Convenient working tools:
New Mac laptop and any other necessary equipment for your efficient work.
Google Workspace, Atlassian, Jira, Slack
Professional growth:
Paid professional training and attendance at specialized conferences
Exchange of experience between employees within the company
Opportunity for professional growth within the company and department
Obtaining expertise in various areas and products of the company
More perks
Possibility of flexibility working
Access to the corporate library
Health & dental insurance
No dress code
Comfortable and new office environment
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
This role owns how Higgsfield measures its product - from the first sign-up to whether people come back.
You are the measurement owner for onboarding, first generation, the paywall, plans and credits, and retention. Product managers ship fast here - your job is to make sure they ship knowing.
You make sure:
- Every product decision has a number attached to it before it ships and after it ships
- Experiments are designed to be readable, and then read honestly - including when the answer is “this didn’t work”
- The events the product emits can be trusted; you own the definition, not just the query
- A PM gets an answer in hours, not next sprint
You are the person who decides what “it worked” means.
WHAT YOU WILL DO
Product measurement
- Own the core product metrics: activation, first-generation success, generation depth, free→paid conversion, repeat usage, retention by cohort and segment.
- Define each metric once, write the definition down, and hold the line on it - one definition across dashboards, decks, and Slack.
- Instrument new features before launch, with product and engineering: which events, which properties, what success looks like, when we call it.
- Watch the health of the event stream itself - tracking drift, double counting, missing parameters, naming breakage and find the problem before a decision gets made on top of it.
Experimentation
- Design A/B tests properly: hypothesis, one primary metric, unit of randomization, MDE, sample size, run length, guardrail metrics.
- Read them honestly: significance, peeking, novelty effects, sample-ratio mismatch, segment heterogeneity.
- Separate “we proved this works,” “we proved this doesn’t,” and “we can’t tell from this test” - and say which one out loud.
Product & monetization analysis
- In-product funnel work: onboarding and quiz, first generation, paywall, checkout, plan choice, credit top-ups.
- Pricing and packaging analysis: plan mix, credit consumption, unit economics per generation, margin by feature and by model.
- Feature adoption and its real effect on retention and revenue — separating “users who do X retain better” from “making people do X improves retention.”
- Behavioural segmentation: casual creators vs corporate/B2B, new vs returning, by model and by use case. Mixing them hides everything that matters.
Making it usable
- Build the few dashboards PMs actually open on their own — decision-shaped, not comprehensive.
- Write short readouts a non-analyst can act on. Visualize data for humans, not for other analysts.
- Automate recurring reporting so your hours go to new questions, not refreshes.
- Work in SQL, Python, BigQuery and product analytics tools. We use AI heavily - resourcefulness beats syntax.
WHO WE'RE LOOKING FOR
We're looking for an analyst with opinions.
You should have:
- Strong SQL: window functions, cohorts, funnels and retention on raw event data, without help.
- Python at working level for analysis (pandas, notebooks). Entry level is fine - we use AI heavily.
- Real experimentation experience: you have designed tests, run them, and killed features with the results.
- Statistical honesty: you know what a p-value does and does not entitle you to say, and you have refused to call a flat test a win.
- Understanding of subscription + one-time purchase mechanics: recurring vs one-off revenue, refunds, plan changes, deferred value of unspent credits.
- The instinct to check the instrument before explaining the movement - a surprising number is a claim, not a fact.
- Ownership: you decide what's worth analyzing, you chase the fix, you follow the recommendation to a shipped change.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Product analysts from consumer subscription or PLG products
- Growth/BI analysts who moved into product and stayed
- Early-startup analysts who built product measurement from zero
- Data scientists who got tired of models and want decisions
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Wait for a ticket to tell you what to analyze
- Want to build models more than you want to change decisions
- Need a data engineering team and clean tables to exist before you can start
- Would report a lift you don't believe in because a stakeholder wants it
- Need perfect data before you can say anything useful
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1 hour)
- Take-home with real-shaped data (7 days, ~10–12 hours of work)
- Team interview (60 min)
- Paid on-site trial (1 month)
WHAT WE OFFER
- Competitive base salary in USD, based on your experience, skills, and the scope of the role.
- Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth.
- Relocation support to Almaty for candidates moving from another city or country.
- A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company.
- Opportunities for professional growth, ownership, and career development as the company scales.
- Company-provided equipment, meals, transportation, or other office benefits.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
Right now we treat 25M+ people as one user. The same paywall, the same discount, the same lifecycle email, the same retention effort. And we mostly conclude that a campaign worked by looking at what the people we sent it to did next — which is not the same thing.
This role makes the company act per user, and know what that action was worth.
You own both halves of that: the models that decide who we aim at, and the causal reads that say whether it landed. Who is about to leave. Who will come back on their own without us spending anything. Whose decision a discount actually changes. And what a payer is worth over their life, once the discount, the refunds and the compute they consume are all inside the number.
You make sure:
- Discounts and credit vouchers go to the people whose behaviour they change, and nowhere else
- We know who is about to churn early enough to do something about it — and we know whether the something worked
- Lifetime value is a number we can defend by cohort, by plan and by the discount a cohort was acquired on, not one blended average that hides all three
- Every model and every campaign has a holdout behind it, so we can always state what it is worth in money
WHAT YOU WILL DO
Churn, retention & lifecycle propensity
- Build churn and downgrade prediction for subscribers, and repeat-purchase propensity for one-time credit-pack buyers — two different machines, not one model with a flag on it.
- Know the difference between a model that predicts churn and a model that reduces it. AUC earned by detecting users who already stopped using the product is worth nothing.
- Hunt leakage relentlessly. Cancellation-adjacent features will hand you a beautiful offline number and a useless system.
- Pair every score with an intervention and a holdout. The deliverable is a retained user, not a ranked list.
Uplift modelling & offer targeting
- Own incrementality on everything we aim at a user: discounts, credit vouchers, trials, upgrade prompts, win-back campaigns, retention saves.
- Model uplift, not propensity.Targeting the users most likely to convert spends margin on people who were going to convert anyway; the entire value of this work is finding the users whose decision the offer changes.
- Design the randomized holdouts that make uplift trainable and measurable in the first place, and keep them running permanently — including the ones marketing will ask you to switch off.
- Respect the guardrails. An offer model optimizing conversion alone will happily find the accounts that convert at negative gross margin, and it will find the abuse rings first. Margin and abuse signals are constraints on the objective, not a later cleanup.
- Work with Legal on what may be personalized. Personalized pricing and discounting touches consumer-protection and consent rules in several of our markets — you should want that conversation, not route around it.
Lifetime value & payer economics
- Own LTV: cohort-based, censored honestly, stated on contribution margin rather than gross revenue, and split by plan, segment and acquisition discount.
- Model the parts that actually move it — refunds and chargebacks, credit breakage and expiry, plan migration and downgrades, and the compute an unlimited plan consumes.
- Make it a decision input, not a slide: what we can pay for a user, which discount depth pays back, which plan we should stop selling.
- Keep it current and versioned. A stale LTV curve is worse than no curve, because people act on it.
Experimentation & causal measurement
- Design and read the experiments behind pricing, packaging, offers and lifecycle — with the product analytics team, not in parallel to it.
- Reach for the right tool when a clean experiment is impossible: difference-in-differences, matching, switchback and geo tests, synthetic control — and name the assumption each one is buying.
- Separate "users who do X retain better" from "making users do X improves retention." Every time, out loud.
- Kill your own results. A finding that doesn't survive a second look should die at your hands, not in a board deck.
How we ship
- Own the work end to end: framing the decision, features, training, evaluation, the scored audience landing in the tool that sends the offer, monitoring, retraining.
- Models ship as batch scores and policy rules into lifecycle tooling, the paywall and pricing — plus the readout that says what they earned. There is no real-time serving stack to babysit.
- Monitor for drift. New model launches, price changes, discount campaigns and seasonality all move the ground under a deployed score.
- Write down what each model is worth, in money, and keep that number current.
WHO WE'RE LOOKING FOR
- Experience shipping models that changed what the business did to real users— a targeted campaign, a pricing rule, a retention programme. Notebooks and offline benchmarks are not this.
- Depth in at least two of: churn and propensity modelling, uplift & causal ML, LTV and subscription economics, experimentation at scale.
- Genuine causal literacy: randomized holdouts, incrementality, Qini and uplift curves, selection effects, and why a lift measured before-and-after is usually not a lift.
- Strong SQL and Python: cohorts, funnels and retention on raw event data without help; gradient boosting; and the boring parts — feature pipelines, retraining cadence, a scoring job that runs on a schedule and doesn't rot.
- Understanding of subscription plus one-time purchase mechanics: recurring vs one-off revenue, refunds, plan changes, the deferred value of unspent credits, and why revenue and margin disagree about the same customer.
- Commercial judgment: you name the decision and the metric before you pick the model, and you know when the answer is a rule rather than a model.
- Pragmatism. A segment rule shipped this month that lifts retention beats a two-quarter uplift platform. Then you replace the rule.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Growth, retention or monetization data scientists from subscription, gaming, fintech or e-commerce — anywhere offers and churn are modelled with real money attached
- CRM and lifecycle data scientists who owned campaign targetingandits incrementality
- Causal inference and uplift specialists who ship policies rather than papers
- Strong product analysts who moved into modelling and kept the decision instinct
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to train or fine-tune generative video models — that's what our R&D ML Engineer roles do, and they're open
- Want to own a recommender or a serving stack — ranking is not in this role's scope today
- Would target an offer at the users most likely to buy and call it personalization
- Report a lift from a before-and-after comparison, or from comparing the users you targeted to everyone you didn't
- Optimize AUC and hand the score to someone else to work out what to do with it
- Need clean labelled data, a feature store and an experimentation platform to exist before you can start
- Want predictable 9–5 workdays
HIRING PROCESS
We move fast:
- Screening call (30 min)
- Technical interview & case study (1 hour)
- Practical home task (7 days)
- Team interview (60 min)
- Paid on-site trial (1 month)
WHAT WE OFFER
- Competitive base salary in USD, based on your experience, skills, and the scope of the role.
- Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth.
- Relocation support to Almaty for candidates moving from another city or country.
- A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company.
- Opportunities for professional growth, ownership, and career development as the company scales.
- Company-provided equipment, meals, transportation, or other office benefits.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT ORGANIC GROWTH MEANS AT HIGGSFIELD
Organic growth here is the set of channels that convert without media spend: search, AI assistants, and the content ecosystem they pull from. The channel has already brought in $2M in under a month, and conversion keeps climbing.
So this isn't an experiment in the dark. It's a proven channel that nobody has figured out how to scale yet, because the rules are still being written.
Millions of people now ask ChatGPT, Claude, Gemini and Perplexity which tool to use instead of typing it into Google. What those answers say about Higgsfield decides who discovers us and whether they choose us.
An Organic Growth Manager here is a high-agency operator who:
- treats SEO, AEO and GEO as one channel, not three disciplines;
- turns observations into hypotheses, tests them, and scales what moves the number;
- builds systems and automations instead of doing the same research by hand every week;
- moves work through adjacent teams, not just through their own hands;
- owns the line from visibility to sign-ups, not just rankings.
WHAT YOU WILL OWN
Visibility across search and AI assistants
- Understand how Higgsfield and competitors appear across Google and across LLMs — and why;
- Map how people actually ask for products in our category, and identify the queries worth winning;
- Find the gaps and the weak spots, including results that currently work against us.
The source ecosystem
- Understand which sites, communities, creators and formats different engines trust and retrieve;
- Shape what information exists about Higgsfield online and how our category gets described;
- Work with content, product and external partners to turn that into things that actually get published.
Measurement and experimentation
- Connect visibility, citations, traffic, sign-ups and revenue — the channel is judged on conversion, not vanity metrics;
- Build lightweight systems (Sheets, APIs, scripts, automation tools) to cut manual work;
- Continuously test new sources, formats and tools as the engines evolve.
WHO WE'RE LOOKING FOR
We don't require experience in AEO or GEO — almost nobody has it. We care about how you solve unfamiliar problems, and about what you've already delivered somewhere else.
Must-have
- A measurable result you can walk us through. Which metric you moved, by how much, and what part of it was yours;
- You turn data into decisions — and can explain why that decision and not another
- Technically curious: you figure out new tools, systems and data on your own;
- Has built or automated something before, rather than doing the same thing by hand every week;
- Can move work through adjacent teams and external sites, strong cross-functional and partner skills
- Fluent English, and comfortable working with content when needed;
- High ownership: you don't wait for a task list, you understand the goal and figure out how to get there;
Good to have
- Experience in SEO, growth, analytics, content, engineering or automation;
- Familiarity with LLM retrieval, RAG, or technical SEO;
- Your own project, product or business — anything you built without a brief;
- Strong understanding of the GenAI ecosystem.
WHAT THIS ROLE IS NOT
- It's not a channel with an existing playbook to execute;
- It's not a role where someone hands you a task list;
- It's not a fit if you prefer strategy over execution, or want predictable 9-to-5 workdays.
THE DEAL
- Competitive salary in USD, reviewed as you grow;
- On-site role in Almaty, Kazakhstan;
- Access to Higgsfield products and the AI tools we use internally;
- Breakfast, lunch and good coffee on us;
Location: London, UK
Workplace: Hybrid
At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations.
In this Enterprise Account Executive role, you'll be one of the first sales hires building Sanity's presence in France. You won't be pitching a CMS. You'll be selling the infrastructure that engineering teams actually want to build on, to French enterprises who've never heard of us yet, and closing deals big enough to prove the market. You'll own the full cycle end to end, working with SDRs, marketing, and product (most of them not in France) while building the local playbook as you go.
What you would do
- Qualify opportunities SDRs and marketing hand you, and decide fast which ones are worth chasing in a market you're still mapping.
- Run discovery in French that gets past the checklist and surfaces the real business case for switching.
- Pitch a product developers already love to the people who sign the check, in their language.
- Price and negotiate enterprise deals, including French contract and procurement norms that don't always match the US or UK playbook.
- Grow existing French accounts after the ink dries: spot the next use case and go land it.
- Map the account and get everyone from the CMS admin to the CTO talking about Sanity, en français.
- Get deals through French procurement and legal without losing momentum.
- Bring client and market feedback back to the business, since you're often the first signal on what France actually needs.
- Keep Salesforce, decks, and deal docs sharp enough that anyone could pick up your deal cold.
- Forecast bookings monthly and quarterly, and stand behind the number, even while you're still building the pipeline that feeds it.
About you
- Fluent in French and English. You'll sell in French and work internally in English.
- Curious, coachable, and straight with people, including when the deal's on the line.
- You've closed complex, technical SaaS deals in our ACV range, selling to a technical audience, ideally in the French market.
- You can hold a room with a developer in the morning and an exec in the afternoon, in their language.
- No CMS experience required. You just need to pick up new products fast and explain them faster.
- Genuinely energized by building something from the ground up, not just running an existing playbook.
WHAT WE CAN OFFER
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive location-based salary and stock options program
WHO WE ARE
Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.
Sanity recently raised a $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years.
You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values
Sanity.io http://Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing. Use any valid email address to log in.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title:
Independent Contractor – DSP-CPT-11443 Recruiting & Driver Onboarding Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An Amazon DSP operator is seeking a full-time Recruiting & Driver Onboarding Virtual Assistant to support hiring for a temporary second location in Edgewood, Maryland. This position is expected to support the business through the approximately 16-week peak season, with hours potentially reduced following year-end based on hiring needs.
The immediate priority is recruiting and onboarding drivers for the new location. The VA will support the hiring process from candidate coordination and interviews through drug screening, background checks, and onboarding.
The ideal candidate has strong high-volume recruiting, onboarding, and logistics experience and is comfortable managing multiple candidates through a structured hiring process. The client is looking to begin as soon as possible ahead of the new location's launch.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Recruiting & Candidate Management
Manage incoming applicants through Indeed and SmartRecruiters
Review and organize driver candidates
Conduct initial candidate screening and qualification
Schedule and conduct interviews by phone or Zoom as directed
Maintain accurate candidate statuses and hiring trackers
Follow up consistently with candidates throughout the hiring process
Manage high-volume candidate communication and outreach through Indeed and SmartRecruiters
Promptly contact qualified applicants and coordinate interview scheduling
Schedule and conduct individual and group interviews via Zoom as directed
Coordinate interview rescheduling and maintain accurate interview schedules
Follow up consistently with candidates to keep them moving through the hiring process
Maintain accurate candidate information, communication notes, and hiring statuses throughout the recruitment process
Amazon DSP Hiring & Onboarding
Process qualified candidates through the applicable Amazon hiring portal and required hiring stages
Track candidates through required pre-employment and onboarding requirements
Coordinate and monitor background checks, including processing through Accurate as directed
Coordinate and monitor required drug screenings
Follow up with candidates regarding incomplete or outstanding hiring requirements
Maintain accurate records of candidate progress, submitted requirements, and pending items
Help ensure qualified candidates progress efficiently from application through onboarding and start readiness
Driver Onboarding
Coordinate drug screenings and background checks
Track completion of required onboarding steps
Follow up with candidates regarding missing documents or outstanding requirements
Maintain organized spreadsheets and candidate records
Help move qualified candidates efficiently from application through onboarding
Escalate issues or exceptions to the client as needed
Recruiting Administration
Maintain accurate recruiting and onboarding documentation
Update candidate spreadsheets and hiring records
Track upcoming interviews, screenings, and onboarding requirements
Assist with additional recruiting and hiring-related administrative tasks as needed
Track time-sensitive recruiting deadlines and follow-up requirements
Maintain organized recruiting trackers and Google Sheets used for candidate management
Assist with additional recruiting and onboarding administrative tasks as needed
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous recruiting and onboarding experience required
High-volume recruiting experience strongly preferred
Logistics, transportation, delivery, warehouse, or similar workforce experience strongly preferred
Experience recruiting drivers or other high-volume hourly workers is a plus
Indeed experience required
SmartRecruiters experience strongly preferred
Strong spreadsheet and candidate-tracking skills
Comfortable conducting candidate interviews by phone and Zoom
Strong written and verbal English communication required
Experience with Amazon DSP, delivery, logistics, or transportation recruiting preferred
Experience with Amazon hiring or onboarding processes preferred
Experience with Accurate or similar background-check platforms preferred
Experience conducting high-volume individual and group interviews preferred
Strong candidate follow-up and scheduling skills required
Ability to work efficiently in a deadline-sensitive, high-volume recruiting environment
Experience working with applicant tracking systems such as SmartRecruiters strongly preferred
IDEAL CANDIDATE PROFILE
Experienced with high-volume recruiting and onboarding
Comfortable managing multiple candidates at different stages of the hiring process
Strong phone and video-interview communication skills
Highly organized with excellent follow-through
Proactive with candidate communication and follow-up
Comfortable working in a fast-paced logistics environment
Able to quickly learn and follow an established hiring process
Dependable and capable of working against aggressive staffing deadlines
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Indeed
SmartRecruiters – Preferred
Microsoft Excel / Google Sheets
Zoom / Video Interview Platforms
Microsoft Office / Google Workspace
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8 AM - 5 PM EST (with 1 hour lunch)
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 8 AM - 5 PM EST (with 1-hour lunch)
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or near-native English accent required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Kyiv; Lviv; Vinnytsia
Workplace: onsite
Ajax Systems is an international technology company and the largest security systems manufacturer in Europe. Ajax products are trusted by more than 4.5 million end users and 330,000 PRO users across over 180 countries. The company offers comprehensive solutions for protecting residential and commercial properties of various sizes. Today, the Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation. Every year, we demonstrate exponential growth both in the size of our team and in the number of users worldwide.
Ajax Systems operates a full-cycle production model, from idea generation and prototyping to mass production and global sales. Each department fully covers a specific operational need of the business. The company’s specialists are involved at every stage — from the production line in Ukraine to the logistics center in Poland, from where products are shipped to distributors worldwide.
Now we are looking for a hands-on Cyber Security Specialist to strengthen our security posture and operational resilience. You will be at the forefront of our cybersecurity defense, responsible for incident monitoring and investigation, the deployment and improvement of security solutions, and ensuring our corporate processes and infrastructure meets compliance standards. If you are passionate about building secure systems, incidents investigation and translating technical findings into efficient mitigation actions, this role is for you.
Key Responsibilities:
Security systems support and improvements:
Participate in security architecture improvement, provide support for the full lifecycle of security systems — from design and deployment to enhancement and technical support.
Security Monitoring & Incident Response:
Improve security monitoring processes and practices, participate in security events monitoring and triaging detected events. Develop and refine SIEM detection rules, investigate anomalies and identify root-cause of incidents, develop and execute mitigation plans to neutralize threats.
Conduction Security Assessments:
Conduct technical security assessments of corporate IT systems to identify compliance deviations and vulnerabilities. Participate in risks assessments, mitigation measures design and implementation.
Compliance & Governance:
Participate in improvement of security procedures, policies, and operational instructions. Collaborate with stakeholders on security processes implementation and improvement to ensure readiness for external security audits (e.g., ISO 27001, SOC2).
Consultancy & Support:
Partner with internal teams to define security requirements for new systems and solutions, provide expert guidance on implementing security controls. Participate in security requests processing, security awareness trainings preparation and conduction.
Reporting & Strategy:
Participate in preparation of reports for management, definition and description of security strategy.
Required Technical Skills & Qualifications:
Experience:
5+ years in CyberSecurity with a strong focus on SOC operations and security systems implementation.
Core Proficiency:
Hands-on experience with SIEM systems (Splunk/QRadar/Logsign/Wazuh), MDM solutions (Jamf/Crowdstrike/JumpCloud/Zoho), EDR/XDR solutions (SentinelOne/ESET/Defender), Cloud security monitoring (M365, GWS, AWS), and Firewall/WAF technologies (Cisco/PaloAlto/Fortinet/Ubiquiti).
Domain Knowledge:
Strong understanding of On-Premise and Cloud architectures, network security protocols, endpoint and application security. Practical experience in industry security best practices implementation (CIS, OWASP, NIST).
Security assessment:
Practical experience performing IT systems and application security assessments and reports preparation.
Security governance:
Experience in preparation of security reports, procedures and instructions for reporting. Practical knowledge of ISO 27001 technological controls implementation.
Language Proficiency:
Intermediate (B1-B2) English level required for working with technical documentation, cross-regional communication with colleagues and partners.
Preferred Skills & Certifications:
Certifications:
Vendor-specific security certifications (e.g., Google, MIcrosoft, Cisco, Palo Alto PCNSE, Fortinet NSE) are highly valued.
Frameworks:
Practical
knowledge of ISO 27001 organizational controls implementation.
Why Join Us:
Impact:
Take ownership of security projects from concept to deployment.
Culture:
Work in a "zero bullshit" environment that values technical excellence and autonomy.
Growth:
Access to corporate English training and professional development/certification support.
Health care:
medical insurance.
Beta Access:
Get hands-on experience with new Ajax security systems before they reach the market.
Innovation:
Help shape the future of "Made in Ukraine" reliability.
Location: Jakarta
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
The role is working within our studio: Ludios
About Ludios
Ludios takes its name from the Latin, it means "The Game People". Led by Eyal, one of the co-founders of Tripledot Studios, and some of the most experienced people in mobile games, we are a studio that makes and publishes our own casual, free-to-play mobile games. Our team is based across APAC, with the majority of our development happening in Jakarta and Melbourne. We are data-driven, creative, and genuinely passionate about the industry we work in. Right now, we are working on a number of exciting projects, including one built around a globally recognised IP, alongside several original titles we are equally excited about. If crafting games and reaching millions of players is what gets you out of bed, we would love to hear from you.
Role Overview
We are looking for a Unity Software Engineer to join our team!
At Tripledot we work collaboratively in a productive, Agile team environment. You will be working primarily in Unity, collaborating with our product and design team to add new and exciting game features, build tools and help to maintain good health of the game on both IOS and Android.
Implement gameplay features in Unity.
Develop new titles, features and support live operations.
Optimize code & memory for high performance on iOS and Android.
Design and plan architecture, implement maintainable code.
Review code and write unit tests..
Required Skills, Knowledge and Expertise
Strong architectural, design pattern and OOP experience.
Understanding of SOLID Principles is a must.
At least 5+ years of experience working with Unity and C# as a programmer
A “Can Do” mentality that drives improvement and meeting deadlines.
Strong mobile gaming and liveops system background is a plus.
Experience with prototyping but also extending a large legacy project.
Experience with Deep Profiler, Frame Debugger, Memory Profiler.
Experience with Unity UI and gameplay programming.
Experience with Git or other source control systems.
Experience in working with existing code bases.
Experience with GLSL/HLSL and ShaderGraph is a plus.
Excellent English skills, both written and verbal
Working at Tripledot
Hybrid Working:
We work in the office 4 days a week, Monday to Thursday.
20 days fully remote working:
Work from anywhere in the world, 20 days of the year.
Regular company events and rewards:
Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit.
Breakfast & Lunch:
Relish daily provided breakfast and lunch to keep you fueled and focused.
BPJS HEALTH:
Elevate your well-being and peace of mind, ensuring robust health security with seamless enrolment in BPJS Health!
BPJS SOCIAL:
Secure your employment rights with BPJS Social.
Festivity Allowance:
Celebrate festive occasions with an additional festive allowance.
Health Insurance:
Stay covered with comprehensive health insurance for you and your loved ones.
Employee Assistance Program:
Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
Location: Milan, Italy
Are you ready to grow with the world’s largest law firm? Join Dentons Italy Team today.
Dentons Italy is currently looking to grow its Project, Energy and Infrastructure business unit with the appointment of an Associate based in our Milan office. The successful candidate will work on a wide range of high-profile domestic and cross-border transactions in the energy and infrastructure sectors, with a 360 degree approach spanning from project financing, M&A, project development, project contracts to legal due diligence exercise on the full set of energy and infrastructure assets in Italy and abroad.
Our Project, Energy and Infrastructure Team consists of highly industry specialized lawyers, recognized among the best for their areas of expertise. The Project, Energy & Infrastructure business unit is part of the Banking & Finance department and becoming a member of such a team will mean being part of a rapidly growing and dynamic group, as well as receiving specific training and being involved in the most innovative legal issues and market prominent transactions. Our clients are medium and large Italian and international companies belonging to different business areas, lenders, funds, investors, IPP and contractors.
Dentons offers a diverse range of activities in a dynamic work environment, practice-oriented training in an international context and the opportunity to gain 360 degree work experience. Dentons is not only the largest law firm in the world, providing quality and value to clients, but it is also a world-class firm of high profile professionals.
Dentons is a leader in the Acritas Global Elite Brand Index, winner of the BTI Client Service 30 Award and recognized by leading business and legal publications for its innovations in client service, including the founding of Nextlaw Labs and the Nextlaw Global Referral Network. Dentons' polycentric approach and talents challenge the status quo to promote client interests. We are always looking for the best professionals.
Our DNA is made up of talent, innovation and passion.
Requirements
Italian Law Degree with a minimum score of 105/110.
Current license to practice law in Italy.
Newly qualified to 3 years PQE in the Project, Energy & Infrastructure field, gained in a comparable law firm.
High level of English (Certificate C1). Other foreign languages are a plus.
Vocation and motivation for exercising the legal profession.
Excellent negotiation and communications skills.
Global mindset and enthusiasm.
You are able to adapt to an international environment and eager to grow both professionally and personally with us.
Benefits
Enrollment in the firm's training plan.
Competitive rewarding package.
A clearly structured career path.
You will have access to Daisy, Dentons' proprietary AI tool.
You will work closely with professionals who are recognized among the best in their areas of practice, in an international and stimulating working environment.
Welfare program.
Personal Budget for Training.
Agile Working (as per internal policy).
Opportunity to perform pro bono legal assistance.
Involvement in corporate events (e.g. annual Fee Earners Retreat).
About us
Across over 80 countries, Dentons helps you grow, protect, operate and finance your organization by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you.
www.dentons.com
Diversity & Inclusion
Essential to our success as a global law firm is our ability to attract and retain the best talent from a diverse range of backgrounds. We want a work environment where everyone can reach their potential and we have an inclusive culture, which respects individual differences.
We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved. We welcome you to learn more about diversity and inclusion at Dentons.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is looking for a Customer Experience (CX) Manager to lead a high-performing support team serving lawyers and professional services teams. Our customers hold their own work to a high standard of accuracy and timeliness, and expect the same from our support. How well your region runs is one of the biggest levers Harvey has on what customers actually experience when they need help. Reporting to the Head of CX, you'll drive operational excellence and accountability across Harvey's global support organization.
You'll balance strategic oversight with hands-on execution. This is a role for a leader who thrives in motion: proactive, decisive, and deeply motivated by achieving results through your team. You'll inherit a metric set and processes that need to be better, and we expect you to diagnose what's broken and fix it without being asked.
You'll also be one of five CX Managers across the globe, and that peer group is where our operating standard gets set. You're expected to trade what's working across regions and push for the changes you think we should make everywhere, shaping the culture and cadence of a growing support organization.
WHAT YOU'LL DO
- Run day-to-day support delivery for your region: queue and coverage, triage and handoff, and escalation judgment, measured by First Response Time, Resolution Time, QA, and cSAT. When a number moves, you find the root cause and fix it or scale it.
- Set individual performance expectations and stay close enough to the work to spot drift early. Coach against QA results in the moment, and move to a documented plan only when coaching hasn't landed.
- Own escalations end to end: triage and severity judgment, customer communication through to resolution, and bug reports Engineering can act on without a follow-up thread. Partner with Product, Engineering, and Go-to-Market to turn recurring escalations into fixes.
- Take part in the on-call rotation for customer-impacting incidents, owning the coordination of response and customer communication strategy while an incident is live.
- Drive adoption of the AI tools and systems we provide across triage, drafting, deflection, and QA, and pressure-test what CX Ops ships against real queue conditions.
- Track how your region performs against the other four, bring what's working to your peers, adopt what's working in theirs, and propose the practices you think should apply globally.
- Forecast coverage and staffing against volume, and flag gaps before they have impact.
- Hire, onboard, and develop team members to ensure readiness for future growth and evolving support needs.
WHAT YOU HAVE
- 8+ years in customer support or customer experience, including 4+ years managing teams in a high-volume environment serving enterprise customers.
- Comfortable operating at Harvey's pace, not a typical enterprise pace. This is consistently the hardest bar for otherwise-strong support managers to clear.
- A deep focus on the customer, and real satisfaction in solving the problems that make their work harder than it needs to be.
- You are genuinely invested in developing your team, and you know a high bar is part of that.
- You manage close to the work. You know what your team's tickets actually look like, not just what the dashboard says.
- A change you made to how a support team works that produced a step change, not an incremental gain. You saw the leverage point others in the seat missed.
- Ownership of a metric set (FRT, TTR, cSAT, QA, backlog, deflection): what drives each one, what to change when one slips, and the ability to build your own reporting. We use Zendesk, Salesforce, Omni, and Snowflake.
- You understand enterprise escalations, from severity judgment through the customer conversation, and can work one yourself: reproduce the issue, read error logs, and troubleshoot API, authentication, and AI output quality issues well enough to brief Engineering accurately.
- You can take a process improvement from idea to shipped yourself, and you know which ones to handover to someone on your team instead.
- Day-to-day proficiency using AI tools in a production support workflow, not experimentation, and a concrete point of view on how AI is changing what a support team should look like.
- Admin-level fluency with Zendesk or an equivalent platform: views, triggers, macros, and routing logic.
- Availability to participate in an on-call rotation outside scheduled working hours, including nights, weekends, and holidays, in accordance with the company’s on-call policy.
COMPENSATION
$144,000 - $216,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-CG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
seniorUnited States
ОфисBucharest
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ОфисCoordinate across time zones with HQ, APAC Partnerships, and regional teams; Comfortable working across APAC and HQ time zones and in a fast-paced environment where priorities shift
ОфисAlmaty, Kazakhstan; Relocation support to Almaty for candidates moving from another city or country
ОфисAlmaty, Kazakhstan; Relocation support to Almaty for candidates moving from another city or country
ОфисAlmaty, Kazakhstan
ГибридLondon, UK
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW