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Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are looking for a Staff Program Manager to own the Services Business Process Automation (BPA) function — the digital backbone of our Services organisation. BPA runs the Service Lifecycle Management (SLM) platform, the Business Intelligence and reporting layer, and the integration of our business applications with customer IT/OT ecosystems — all operating within the corporate IT governance framework. This is a strategic, hands-on ownership role. You will define and own the BPA program and roadmap, lead cross-functional platform deployments end to end, and connect corporate digitalization strategy to on-the-ground Services execution. You will work closely with Services leadership, product and corporate IT, and external technology partners. WHAT YOU’LL DO: - Define, own, and continuously evolve the BPA roadmap: SLM platform strategy, BI architecture, process-automation priorities, and customer IT/OT integration. - Translate corporate digitalization objectives and Services business priorities into a structured, time-phased program with clear milestones and resource plans. - Lead cross-functional software deployments and platform integrations from requirement scouting to hypercare, applying Agile (Scrum/Kanban) and structured PMO practices. - Own the program-governance framework — risks, dependencies, change control, escalation, and steering-committee reporting — and track schedule, budget, adoption, data quality, and SLA impact. - Champion the Services Lean First KPI framework and ensure BI reporting reflects real operational progress across the whole Services organisation. - Manage vendor relationships, program budgets, and build-vs-buy-vs-integrate decisions for new BPA tools and platforms. - Act as the strategic interface between Services leadership, product leadership, and corporate IT — simplifying complex technical realities into clear business narratives for executives. WE’RE LOOKING FOR: - 8–12+ years in digital/IT program management, with a track record of leading large-scale CRM, SLM, or ERP deployments. - Proven success managing complex cross-functional programs in mechatronics, industrial automation, robotics, field service, or advanced manufacturing. - PMP, PRINCE2, or equivalent program-management certification; Agile (SAFe, Scrum Master, or Kanban) is a strong plus. - Solid understanding of CRM and SLM platforms, BI architectures, and enterprise integration patterns. - Experience holding full budget accountability for digitalization programs. - Elite stakeholder communication — able to build consensus across diverse functional and executive stakeholders. NICE TO HAVE: - Exposure to humanoid robotics, cobots, or other advanced-technology industries. - Familiarity with service benchmarks in relevant industries. - Experience introducing BI as a shared intelligence layer across a multi-team organisation. - PMO tooling proficiency (MS Project, Jira, Smartsheet, or equivalent). WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 JOB SUMMARY   As a Support Automation Engineer on the Post Sales Systems team, you will design, build, and maintain the automation and AI systems that power ClickUp's post-sales support organization. You'll be responsible for translating business workflows in Zendesk and related CX platforms into scalable, intelligent automations that reduce manual effort, improve customer experience, and free up our support team to focus on high-value interactions.   This role sits at the intersection of engineering rigor and customer empathy. You'll partner closely with the Support and Success organizations, GTM Systems Leadership, and cross-functional stakeholders to automate away toil, surface insights through AI, and build systems that adapt to how support teams actually work. The kind of person who thrives here moves fast, takes full ownership of what they build, and is genuinely excited about applying AI to real operational problems. This role is a direct contributor to GTMSOE's broader mission of operational excellence across the GTM org.   KEY RESPONSIBILITIES   AI-POWERED AUTOMATION DESIGN & DEVELOPMENT - Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows. - Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents to automate tasks like ticket summarization, sentiment analysis, knowledge base matching, and response suggestions. - Architect low-code/no-code automation solutions using Workato, Zapier, and similar integration platforms to connect Zendesk with Salesforce, ClickUp, Maven chatbot, and other tools. - Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and ongoing optimization based on usage and feedback.   CX SYSTEMS INTEGRATION & DATA FLOW - Ensure seamless data flow between Zendesk, Salesforce, ClickUp, Chili Piper, Maven AGI chatbot, and other tools in the support tech stack. - Design integration patterns that keep data clean, up-to-date, and accessible to downstream systems without creating maintenance nightmares. - Build and maintain reporting dashboards and data pipelines that surface support health, automation impact, and team productivity metrics. - Partner with the Support org to identify pain points, bottlenecks, and opportunities where AI and automation can deliver measurable value.   AI CAPABILITY EXPANSION - Experiment with emerging AI/LLM capabilities (agents, RAG, fine-tuning) and determine which are production-ready for support workflows. - Build reusable AI templates and patterns that other CX Systems team members can leverage, promoting consistency and reducing duplication. - Collaborate with the broader GTM Systems Engineering team to share learnings and align on AI strategy across post-sales, sales, and finance domains. - Log AI/automation work in the team's AI Excellence registry to promote transparency and cross-team learning.   RELIABILITY & CONTINUOUS IMPROVEMENT - Monitor automation health, error rates, and SLAs; proactively identify and resolve issues before they impact support operations. - Gather feedback from support teams and stakeholders; iterate on existing automations to improve accuracy, reduce false positives, and adapt to evolving business needs. - Maintain documentation and runbooks so that support and CX teams understand how automations work and when to escalate issues. - Help simplify and modernize existing architecture in Zendesk and connecting systems to improve long-term maintainability.   CROSS-FUNCTIONAL COLLABORATION - Work closely with GTM Support teammates and leadership on intake, prioritization, and task execution. - Partner with the Support and Success organizations and key stakeholders to translate business requirements into technical specifications. - Contribute to the GTM Systems Engineering operating model: maintain task hygiene and communicate proactively on large initiatives.   QUALIFICATIONS   EXPERIENCE - 3–5+ years in systems administration, business systems engineering, or customer support platform work. - Demonstrated experience building automations or integrations that have shipped to production and delivered measurable business value. - Hands-on experience with CX platforms, particularly Zendesk at an admin level or higher. - Experience in a high-velocity, collaborative environment where you wear multiple hats and adapt quickly. - Optional but valued: experience with ClickUp, Maven/chatbots, GTM systems, or support-focused SaaS operations.   SKILLS & COMPETENCIES   Technical - Zendesk expertise: Hands-on experience with automations, triggers, business rules, and configuration (admin-level proficiency or higher). - Integration & API work: Comfortable with REST APIs, webhooks, and integration platforms (Retool, Workato, Zapier, or similar low-code tools). - AI & LLMs: Familiarity with prompt engineering, LLM APIs (OpenAI, Claude, etc.), MCP, and how to safely integrate AI into production workflows. You don't need to be an ML engineer, but you should understand when and how to apply AI to solve real problems. - Data & scripting: Comfortable working with JSON, SQL, or light scripting (Python, JavaScript) to build data pipelines and transform data between systems. - Salesforce integration: Understanding of Zendesk-to-Salesforce sync workflows, object relationships, and common integration patterns.   Operational & Mindset - Ownership: You take full responsibility for the systems you build—reliability, documentation, and continuous improvement included. You don't hand off and walk away. - Velocity: You move fast, iterate, and ship. You embrace "done is better than perfect" when appropriate, but never at the expense of reliability or customer trust. - AI & Automation mindset: You're excited about LLMs and AI agents, not intimidated. You experiment, learn quickly, and know when to apply new tools and when to stick with what works. - Collaboration: You're a skilled communicator who can translate between technical and non-technical stakeholders. You ask clarifying questions, challenge assumptions respectfully, and build trust with the teams you support. - Growth: You're customer-centric and measure success not just by automation coverage, but by the real impact on support efficiency and quality.   WHAT YOU'LL WORK WITH   - Zendesk: Primary CX platform—automations, triggers, custom fields, custom apps, and reporting. - ClickUp Super Agents: AI-powered automation and task orchestration within the ClickUp ecosystem. - Salesforce: Zendesk-to-Salesforce integration, data sync, field mapping, and cross-system workflows. - Integration stack: Workato, Zapier, and possibly Retool for custom apps and workflow orchestration. - Maven chatbot & AI tools: In-app support, ticket automation, and AI-driven customer interactions. - Data & reporting: ClickUp, Salesforce dashboards, and custom data pipelines for support metrics and insights. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are looking for a Senior In-House Repair Technician the deepest hands-on repair capability in our Services Repair Centre. You will perform complex repair, rework, and full overhaul/restore on parts, sub-systems, and full robots, and deliver approved upgrades to existing units. You will also be our forensic-analysis specialist, determining root cause and supporting warranty decisions in both directions. This is a senior, hands-on role. You will act as a “flying doctor” at customer sites for the most difficult interventions, help author the work instructions the rest of the team follows, and mentor Associate and Advanced technicians. WHAT YOU’LL DO: - Perform complex repair, rework, and full overhaul/restore on parts (SRUs), sub-systems, and full robots. - Deliver approved upgrades to existing robots and parts. - Lead physical troubleshooting and forensic analysis when Remote Services cannot localise a fault, determining root cause and supporting warranty determination (supplier claims, proof a fault was not caused by Humanoid…). - Act as a flying doctor at customer sites for the most difficult on-site interventions. - Partner with Product Services Engineering and the Training team to author clear, low-skill work instructions. - Mentor Associate and Advanced technicians and contribute to the skills matrix and the unified career path across In-House, Remote, and Field roles. - Own refurbishment throughput and quality for the most complex part families, and certify work to specification. WE’RE LOOKING FOR: - Mechanical/electrical technician training plus ~5+ years of hands-on repair experience, with deep specialisation. - Proven ability to overhaul and restore complex electromechanical systems and full robots to specification. - Strong forensic troubleshooting skills — you find root cause and can defend a warranty determination with evidence. - Ability to author work instructions and mentor other technicians. - Rigorous quality, certification, 5S and health-and-safety discipline. - Willingness to travel for on-site interventions. NICE TO HAVE: - Experience with humanoid, legged, or advanced robotics hardware. - Familiarity with calibration, metrology, and test/certification requirements for precision mechatronics. - Exposure to failure-analysis methods and supplier-quality / warranty processes. - Experience setting up or scaling a repair or refurbishment operation. WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ days off, including 23 days annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. With over 180,000 business customers, Enterprise Password Manager is 1Password's core product. It is rapidly evolving into a complete credentials security platform for humans, machines, and AI agents. This is a Senior Staff PMM role. Individual contributor with broad organizational visibility. You’ll report to the Director of Product Marketing and own EPM end-to-end: messaging, positioning, competitive strategy, and launch execution. You will shape how the market understands credentials security as 1Password grows. How we’re using AI today On the Marketing team, we’re growing our AI capability together and redesigning how work gets done. We’ve built agents to improve workflows focused on competitive intelligence, content creation, and campaign planning, helping us stay sharp, reduce context-switching, and surface the right information at the right time. AI helps us coordinate, execute, and uncover insights faster so we can spend more time on what’s most important: performance, judgement, and driving the future of 1Password. This is a remote opportunity within Canada and the US. What we're looking for: Experience and Domain Expertise - 7+ years of B2B SaaS product marketing, with direct experience in password management, enterprise vaulting, credentials security, or identity security. - Working knowledge of broad cybersecurity concepts. - You've repositioned a mature enterprise product. You know the difference between a messaging refresh and actually shifting how the market thinks about something. - You can market to enterprise IT and security buyers: the admin managing rollout, the CISO approving the spend, and the security engineer evaluating the technical depth. - A track record of winning in competitive markets by displacing incumbents, not just differentiating in an open field. Technical Depth - You understand how credentials work beyond passwords: API keys, certificates, machine secrets, passkeys, and what it takes to issue credentials to AI agents. - Working knowledge of enterprise IT: MDM, SSO, directory services, and where password management fits in the IAM stack. AI-Forward, Not AI-Dependent - You use AI to go faster, not to think less. You know what to hand off and what to own, and you can tell good output from output that still needs work. - You want AI to free up time for the work only a good product marketer can do: strategy, judgment, and narrative. - You own the ideas you bring. Walk into a room with a recommendation and you can defend it. Candidates who produce content but can’t explain the thinking behind it won’t fit here. Strategic Storytelling and Senior-Level Communication - You write for multiple audiences without diluting the message. An IT admin and a CISO aren't reading the same document for the same reason. You know how to serve both. - Strong narrative instincts: open with the problem, build to the solution, and land in a way that makes the reader feel the product was built for their situation. - You’ve shaped category narratives, not just contributed to them. Bonus points for: - Security certifications (CISSP, Security+, or similar). - Experience developing thought leadership in a fast-moving category. 1Password has a team that produces content. This role provides the point of view. - You've repositioned an established product category. There's a real difference between entering a space and redefining it. What you can expect: Own EPM Product Marketing - Own messaging, positioning, and launch strategy for the Enterprise Password Manager. - Define how 1Password talks about credentials security for employees, service accounts, and AI agents. - Tell the story clearly to analysts, IT buyers, security leaders, and sellers. The narrative has to work for practitioners and executives. - Connect EPM’s story to the Unified Access platform narrative. Build Competitive Intelligence and Category Positioning - Own positioning and market leadership claims for EPM. - Partner with Solutions Marketing on competitive differentiation. Know the competitive set cold: where they’re strong, where they’re not, and how to win against each. - Track where the credentials security market is moving and keep 1Password’s messaging ahead of it. Enable the Field with Tools That Actually Get Used - Produce discovery decks, battlecards, objection-handling guides, and technical briefs that sellers and SEs reach for because they work. - Take complex concepts like passkeys, machine credential lifecycle, AI agent authentication, and zero-knowledge architecture and make them usable in a customer conversation. - Surface win/loss signals from the field and turn them into repeatable GTM motions, not one-off documents. Influence EPM Product Strategy - Bring the market's perspective to Product: customer evidence, analyst intelligence, competitive signals, field feedback. - Make the market case early, before decisions are locked. Why join us: - The credentials security market is being reshaped by machine identities and AI agents. You'll own how 1Password tells that story. - You'll work across product strategy, competitive positioning, and field execution. The work is visible at the executive level. - 1Password is remote-first and has been since day one. We hire for judgment, not proximity. - The company is growing and there's room to shape how PMM works here, not just execute what's already been defined. USA-based roles only: The annual base salary for this role is between $180,000 USD and $261,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $152,000 CAD and $220,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Ciudad de México, Mexico Workplace: on-site We are the first interest-free and no-annual-fee credit card in Mexico, designed to simplify personal finances and give users complete control through a mobile app. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and access to modern financial products. As we continue to scale, we are looking for a Vendor Operations Manager to own relationships and operational processes with our external partners and service providers. We are looking for a Vendor Operations Manager to join the NOVACARD Risk Tech team. In this role, you will be responsible for coordinating external service providers, maintaining operational relationships with partners, monitoring service quality and costs, supporting integrations, and ensuring the continuity of critical business processes. You will work closely with Risk Tech, Product, Operations, Finance, Customer Support, Compliance, and external vendors to ensure that our external services operate reliably, efficiently, and cost-effectively. Vendor & Partner Management Own day-to-day communication with external vendors and service providers Coordinate incident resolution and follow-up activities with partners Track SLA compliance and service performance Organize operational reviews and regular follow-up meetings Escalate critical issues and drive resolution Coordinate contract renewals and vendor-related operational activities External Services Operations Coordinate operational processes related to credit bureaus, KYC providers, fraud prevention services, identity verification solutions, banking data providers, and other external partners Support onboarding of new vendors and services Coordinate testing and validation activities for new integrations and changes Maintain operational documentation and process runbooks Ensure business continuity for vendor-dependent processes Reporting & Regulatory Processes Coordinate periodic reporting processes with external organizations and bureaus Prepare, validate, and submit required files and reports Monitor report quality and resolve discrepancies Maintain documentation and supporting evidence required for audits and compliance requests Cost & Billing Management Monitor service usage and operational costs Validate invoices and vendor charges Reconcile billing discrepancies with providers Support budgeting and forecasting activities related to external services Incident Management Coordinate investigation of incidents involving external providers Collect logs, examples, and supporting evidence Communicate with vendors during production incidents Track corrective actions and post-incident follow-up activities Drive resolution of recurring operational issues Cross-functional Coordination Work closely with Risk Tech, Product, Operations, Customer Support, Finance, Compliance, and Data teams Coordinate implementation of process improvements and automation initiatives Ensure alignment between business requirements and vendor capabilities Requirements Native or fluent Spanish English B2+ (written and spoken) 3+ years of experience in fintech, banking, payments, lending, or technology companies Experience managing external vendors, partners, or service providers Strong stakeholder management and communication skills Experience coordinating operational processes and production incidents Advanced Excel or Google Sheets skills Strong analytical and problem-solving mindset Ability to manage multiple priorities in a fast-paced environment Strong attention to detail and process ownership Nice to Have Experience working with credit bureaus, KYC providers, fraud prevention solutions, identity verification platforms, or financial data providers Experience in lending, credit cards, digital banking, or fintech products Basic SQL knowledge Experience working with APIs and technical integrations Experience validating invoices and vendor billing Familiarity with Jira, Confluence, Notion, or similar tools What We Offer Opportunity to work on a fast-growing fintech product in Mexico High ownership and direct impact on critical business operations International and collaborative environment Competitive compensation package Professional growth opportunities within Risk Tech and Operations Exposure to leading fintech, KYC, fraud prevention, and credit bureau partners

Location: Americas Remote Hi, I'm Manu, Engineering Manager at Customer.io . We're looking for experienced backend engineers who want to build and own the infrastructure that powers one of the most data-intensive platforms in marketing automation — systems that process millions of events per second, orchestrate complex workflows at scale, and keep everything running reliably for thousands of customers worldwide. You'll work on the Platform team, tackling hard distributed systems problems: designing for fault tolerance, scaling services under real production pressure, and building the foundational layers that every other team at Customer.io depends on. This isn't just maintenance work — you'll shape the architecture of systems that need to be both highly available and constantly evolving. If you're someone who gets energized by the intersection of scale, reliability, and developer experience — and wants ownership over infrastructure that truly matters — we'd love to talk. What you'll bring: Deep experience with distributed systems and large-scale backend architecture Strong instincts around reliability, observability, and fault tolerance Comfort reasoning about performance, capacity, and trade-offs at scale Experience with event-driven systems, message queues, or data pipelines is a plus A collaborative mindset — you raise the team around you About Customer.io Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence. What We Value Ownership You drive technical direction across systems and teams. You move with urgency, build with empathy, and think long-term. You’ve led large-scale infrastructure initiatives and know what it takes to get them over the line. Engineers with customer focus You think about how infrastructure unlocks customer value. You care about developer experience, system design, and how your work shapes the customer experience. A healthy disregard for “the way things are done” You bring rigor and creativity. Best practices matter, but never more than forward motion. What You’ll Do Design and evolve distributed systems in Go to handle billions of daily events and messages and store and index petabytes of data Lead architectural decisions around performance, reliability, and real-time event processing Improve service-to-service communication through better APIs, messaging systems, and event-driven patterns Work across teams to uncover bottlenecks and system issues, and lead initiatives to resolve them for a smoother customer experience Tackle high-throughput challenges across data pipelines, queues, and scheduling infrastructure Able to debug production systems at scale using effective instrumentation, and resolve issues quickly and confidently Participate in an on-call rotation as required, supporting the reliability of the systems you build Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship Leverage AI tools to prototype, move faster, and make better decisions What we're looking for Significant experience (typically 10+ years) building scalable, distributed systems in Go (or similar statically typed languages) Deep experience with databases - relational (MySQL, Postgres) and non-relational (DynamoDB, BigTable) - and how to make them fast Comfort working in cloud-native environments (AWS, GCP) Familiarity with APIs, observability, and operating production systems A bias for action over perfection, and pride in owning technical decisions Compensation & Benefits We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. Application - We review everyone with care. Tell us why you're interested. Recruiter Call (30 mins) - Let’s chat about what you’re looking for and how we work. Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise. System Design Interview (60 mins) - A collaborative system design conversation focused on scaling challenges. Coding Interview (60 mins) - Pair with one of our engineers for an agentic live coding interview. All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.

Location: Americas Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Nick Guardino, Senior Director of Marketing Ops at Customer.io , and I'm looking for a GTM AI Engineer to help take our AI agents from scrappy prototypes to production-grade systems our GTM teams can depend on. Over the last 3.5 months, our GTM AI team has built 11 agents now running in production, serving 120 active users and roughly 25,000 tool calls a day — all through custom CLIs that work, but weren't built to scale. We believe businesses can run leaner and go further when they deploy AI agents well, and we're figuring out that motion in real time. This role owns the scale and reliability layer so the rest of the team can keep building. What we value Craft over quick wins — energized by making things robust, not just making them work. A point of view — we want someone who asks "why did you build it that way?" and has a specific answer for what to do instead. Comfortable being wrong — you try things fast, and you course-correct just as fast. AI-native by default — you'd rather direct Claude to write and QA code than write it by hand. What you'll do Alpha-to-production ownership — take newly built agents from working v1 to production-ready: write evals, harden prompts and tool definitions, and refactor prototype scaffolding into clean, production-quality code. Observability & stability — instrument tracing, logging, and monitoring across the agent fleet so we catch regressions before our 120+ GTM users do. Deployment & infrastructure — stand up and maintain the pipelines that get agents into users' hands without surprises, owning environment parity and release hygiene on our GCP stack. Database administration — own how agents read from and write to our databases, safely and at scale. Fleet maintenance — monitor agent behavior in production, triage issues, and ship the steady stream of improvements that make an agent indispensable rather than just useful. Partner closely with the GTM AI team — free up our agent builders to stay in their zero-to-one wheelhouse while you own scale and reliability. Bring an outside point of view — tell us what we built wrong, and back it up with a plan to fix it. What we're looking for 4+ years in software engineering, platform/infrastructure engineering, or a similarly technical role, ideally at a B2B SaaS company. Comfort working in the terminal daily, with a real GitHub PR-and-deploy workflow. Cloud hosting experience — Kubernetes, VMs, or equivalent; Google Cloud experience strongly preferred. Experience with how agents interact with and edit databases, including some hands-on database administration. Familiarity with LLM-based application development: prompt engineering, tool/function calling, evals, and modern agent frameworks. Ability to prompt AI tools correctly, review their output critically, and direct them to QA their own work — this is an AI-native role, not a hand-coding one. Scrappy enough to iterate fast, disciplined enough to think about consistency once something needs to scale. A point of view, and the willingness to ask "why did you build it that way?" Compensation & Benefits We believe in transparency. Starting salary for this role is $140,000–$170,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute Zoom call with Recruiter 45-minute Zoom call with Hiring Manager 45-minute Zoom call with a member of the GTM AI team 60-minute Live technical session with the team All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.

Location: Hybrid - San Francisco, New York City, Austin About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role We are looking for a Senior Technical Account Manager (TAM) to own the post-sales technical relationship for a portfolio of our largest enterprise customers, taking it over from the Solutions Architect (SA) at deal close. Your focus is continuity: customers renew the annual TAM engagement because their technical outcomes improve each year. This role requires travel to customer offices 4 to 8 times a year. What you'll do Own the post-sales technical relationship and the annual TAM renewal for a portfolio of enterprise accounts, running a weekly check-in, monthly review, quarterly business review (QBR), and annual roadmap workshop for each Lead incident follow-through when an escalation or a pattern of incidents emerges: run the post-mortem, find the architectural root cause, own the remediation roadmap, and respond to priority 1 and 2 escalations within 4 business hours Deliver proactive architectural reviews, technical risk mapping, cost and usage optimization, and pre-launch readiness assessments Scope hands-on engineering work for Forward Deployed Engineers (FDEs) and audits for Professional Services, and track their outcomes into the customer's technical roadmap, without shipping production code yourself Relay customer technical needs to Product, Engineering, and Support, and hold those teams to the commitments you have made to your customers What you need 5+ years in customer-facing technical roles at a platform, infrastructure, or developer tools company, such as technical account management, solutions architecture, developer success engineering, or support engineering Owned customer relationships at the $1M+ annual contract value (ACV) tier, including QBRs, roadmap workshops, and renewals Architected, debugged, and optimized production systems on Next.js and Vercel, including App Router, incremental static regeneration (ISR) and caching, Fluid Compute, and the AI SDK Led technical outcomes across Engineering, Product, and Support without formal authority, and written the incident summaries, post-mortems, and executive readouts that came out of them Bonus if you Carried a TAM portfolio at a hyperscaler, infrastructure platform, or developer tools company, such as AWS, Cloudflare, Datadog, or GitHub Built AI agents with the Vercel AI SDK or Model Context Protocol (MCP) servers Led cloud financial operations (FinOps) or cost-optimization engagements, or ran an annual roadmap workshop or Well-Architected Review for an enterprise customer The San Francisco, CA base pay range for this role is $163,000-$204,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: United Kingdom; Spain Workplace: remote Help Us Build The Future of Travel At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world. Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy. We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone. Your Next Destination Location: Remote, anywhere in Spain or the UK. Contract: Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain) UK: Full-time, permanent Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74  Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async. Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most: Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom As a Senior Product Designer in Airalo’s User Experience division, you will shape consumer product experiences across native mobile and web for millions of people around the world. This is a senior individual contributor role focused on leading design from problem framing through delivery, partnering closely with cross-functional teams, and contributing to the Airalo Product Design Guild - our community for craft, critique, design systems, research-led decision-making, accessibility, experimentation, AI, and continuous learning. Responsibilities include but are not limited to: Lead end-to-end product design for Airalo’s consumer mobile and web experiences, from discovery through delivery. Partner with Product, Engineering, Research, Content Design, Data, Growth, and other designers to translate customer needs, insights, and strategy into high-quality product improvements. Create user journeys, flows, wireframes, prototypes, high-fidelity designs, UX copy, and production-ready specifications. Facilitate workshops, critiques, ideation sessions, and stakeholder conversations that create alignment and momentum. Contribute to Airalo’s Design System, improving consistency, accessibility, quality, and efficiency across products. Mentor other designers through feedback, pairing, critique, and shared practice. Help strengthen the Product Design Guild by raising the bar for craft, collaboration, research-led decision-making, and thoughtful use of AI. Must-haves: 6+ years or similar of dedicated experience in product design at a tech startup, scale-up, product-led company, or product-focused agency. A strong portfolio showing high-quality UI, thoughtful interaction design, strong product thinking, and measurable impact. Extensive experience designing, testing, and shipping native mobile and web applications for B2C products. Ability to lead ambiguous design problems from discovery through delivery, balancing user needs, business goals, technical constraints, and product strategy. Excellent written and verbal communication in English, with the ability to explain design rationale clearly to cross-functional partners and senior stakeholders. Advanced Figma and FigJam skills, with experience creating flows, prototypes, product specifications, and production-ready design assets. Advanced experience working with design systems, native mobile guidelines, responsive design, accessibility, and product quality across mobile and web. Advanced experience with motion, prototyping, or interaction details that bring product experiences to life. Experience working in Lean and/or Agile product development environments, collaborating closely with Product, Engineering, Research, Content, Data, and Growth. Able to facilitate workshops, critiques, ideation sessions, and alignment conversations. Experience using AI and emerging tools to improve the design workflow beyond simple prototyping. Good to have: Experience in telecommunications, travel, marketplaces, subscriptions, or global consumer products. Knowledge of eSIMs, GSMA-related technologies, or mobile connectivity services. Experience partnering deeply with Research, Data, Growth, or Content Design teams. You should apply if… You lead through craft, clarity, and systems thinking. You can turn complex problems into simple, well-crafted experiences while considering journeys, patterns, accessibility, content, edge cases, and scale. You can own ambiguous problems. You do not need every answer before you start. You ask good questions, define the path forward, make smart trade-offs, and keep momentum without waiting to be told what to do. You care about outcomes, not just output. You use research, data, customer feedback, and product strategy to make decisions that improve the user experience and support business goals. You communicate with confidence and humility. You can explain design decisions clearly to designers, engineers, product managers, and senior stakeholders without becoming defensive. You raise the bar for the design community. You give thoughtful feedback, invite critique early, mentor others, and contribute to a Product Design Guild where designers learn and improve together. You are curious about AI and new ways of working. You actively explore how AI and emerging tools can improve design workflows, speed up learning, and help teams make better decisions. This isn't for you if… You only want to design screens. This role requires shaping problems, influencing direction, collaborating across disciplines, and staying involved from discovery through delivery. You need certainty or close direction to make progress. Senior designers at Airalo are expected to move through ambiguity, create momentum, and make thoughtful decisions independently. You avoid feedback or critique. Our design culture depends on sharing unfinished work, challenging ideas respectfully, and changing direction when the evidence points elsewhere. You optimize for perfection over impact. We care deeply about quality, but we also need to make pragmatic decisions, learn quickly, and ship improvements. You are not interested in customers or the community. Speaking to customers, learning from them, and contributing to the Product Design Guild are central to how we build better products. Why People Join Us 🇪🇸 Why people join us in Spain We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first. Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact. For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home. 🇬🇧 Why people join us in the UK We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers. Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one. As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane. Before You Hit Apply By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy    We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍 Given this role is remote and available to candidates across some countries in Europe, this range represents the full salary range for this role across our available locations in the EU. To ensure equity based on where you reside we use a tiered location model: 📍 UK £74,000 - £106,500 📍 Spain: €67,600 - €97,000 Your Home Destination: 🛫 Specific salary ranges used in offers are determined by where you reside. We’re committed to discussing these ranges openly during your first call with our Talent to ensure we’re aligned for takeoff! 🎒✨

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We're hiring a Senior or Staff Software Engineer to join our Data Engineering team based in London. As the Data Platform Team, we strive to create the world’s leading, commercially scalable, safe, and advanced humanoid robots that seamlessly integrate into daily life and amplify human capacity. We’re looking for experienced Engineers to help build our data platform from the ground up. You’ll have the opportunity to define its architecture, make key decisions, and shape how we handle and process petabyte-scale data in the near future. WHAT YOU'LL DO - Build the Capability Factory - an internal platform designed for everyone from software engineers to non-technical operators, enabling the entire organization to teach HMND robots new skills at scale, from raw data all the way to deployed capabilities. - Curate, preprocess, and manage large-scale datasets for humanoid robot training - a corpus of robot telemetry growing toward petabyte scale. - Design and operate highly scalable data pipelines and the compute infrastructure that powers them, ensuring reliability and throughput as data volume and team demands grow. - Ensure the quality, accuracy, and consistency of training data across multiple concurrent projects and robot platforms. - Collaborate with machine learning teams to shape the Capability Factory, streamline MLOps, and build the evaluation workflows that close the loop between training runs and real-world robot performance. - Build data warehouse solutions and BI dashboards that give stakeholders across the organization clear visibility into data collection, model progress, and operational health. - Establish and uphold best practices for data management - versioning, access control, security, and compliance. WHAT WE'RE LOOKING FOR - 5+ years of software engineering experience, with a track record of owning and delivering complex systems end-to-end, not just contributing to them. - Strong backend engineering - designing and operating production-grade APIs and services: clean data modeling, reliable error handling, performance under load. - Data engineering at PB+ scale - building and maintaining pipelines that move, transform, and validate large volumes of data reliably; understanding of batch and streaming processing patterns, data quality, and schema evolution. - Workflow orchestration at scale - designing and operating multi-step automated pipelines with retries, observability, and graceful failure handling. - Distributed systems fundamentals - you understand how things break at scale: eventual consistency, idempotency, backpressure, job scheduling, and failure modes in distributed compute and storage. - Cloud infrastructure fluency - you have shipped and operated real systems on a major cloud provider; you think about cost, reliability, and security as first-class concerns, not afterthoughts. - Container orchestration - deploying and operating workloads on Kubernetes at a level where you can debug scheduling issues, design resource allocation, and reason about cluster health without guidance. - Full-stack range - comfortable building both the backend and the frontend of an internal product; you can own a feature from database schema to UI without handing off. - Production ownership mindset - you've been on-call, triaged incidents under pressure, and improved systems after postmortems. You take reliability personally. Nice to Have - ML infrastructure or MLOps experience - understanding of how training jobs run, how model artifacts are managed, and what makes an evaluation pipeline trustworthy; you've worked alongside or directly supported ML researchers. - Distributed compute frameworks - experience with large-scale parallel data processing, whether for data transformation, model training, or evaluation. - Domain knowledge in robotics or embodied AI - familiarity with robot data formats, sensor telemetry, or the sim-to-real evaluation loop is a significant head start. - BI and data warehouse experience - building data models and dashboards that translate raw operational data into decisions for non-technical stakeholders. - Dual-cloud or multi-cloud storage - experience reasoning about cost, latency, and consistency tradeoffs across storage providers. - Frontend product sense - beyond just shipping features, you have opinions about what makes an internal tool actually usable by non-engineers. WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: New York City Office COMPANY DESCRIPTION Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting. ROLE DESCRIPTION We're hiring our first paralegal to join Tennr's legal team. You'll work directly with our two attorneys across the full range of legal work at a high-growth health-tech company, with a heavy emphasis on commercial contracts. Today, our attorneys handle everything: drafting, negotiating, and reviewing customer and vendor agreements, building and maintaining compliance programs, advising product and business development teams, and managing corporate governance. We need someone who can manage the operational side of our legal function, take on contract drafting and review review, and help us build the internal resources and scalable processes that a high-growth company like us needs. KEY RESPONSIBILITIES You'll be embedded in the work from day one. You'll review and draft contracts, manage deal flow, maintain our contract repository, and create the templates, playbooks, and guides that help our internal teams work with Legal more effectively. As you build fluency in our business and contracts, you'll take on increasing responsibility for managing the contract lifecycle end to end, serving as a first point of contact for routine contracting matters and escalating to the attorneys as needed. A more detailed description of your anticipated responsibilities is below. Contract Drafting, Contract Management, and Legal Operations - Draft, review, and negotiate commercial contracts, including SaaS subscription agreements, order forms, BAAs, NDAs, vendor agreements, and partnership agreements - Serve as the first point of escalation for routine contracting questions from Sales and Business Development, routing complex or novel issues to the attorneys - Maintain and organize Tennr's contract repository across SpotDraft, DocuSign, and Salesforce, including managing contract workflows end-to-end and tracking active contract obligations. - Support the procurement process and maintain visibility into vendor agreements and compliance requirements - Assist with corporate governance tasks as needed, including maintaining corporate records and supporting board-related processes Cross-Functional Enablement - Develop and maintain internal legal resources: contract playbooks, FAQ documents, written guidelines for teams - Create internal reference materials such as ambassador program documentation, product-specific walkthroughs, and compliance guides - Attend or distill notes from cross-functional meetings to identify emerging legal needs and areas where teams could benefit from additional guidance or resources - Support compliance tracking by helping build and maintain team-specific compliance calendars and audit documentation Compliance Support - Assist with compliance monitoring and documentation, helping to build and maintain records supporting Tennr's compliance programs, including HIPAA-related obligations CANDIDATE QUALIFICATIONS - 5+ years of experience as a paralegal, contracts specialist, or in a similar role within an in-house legal department or law firm, ideally supporting a technology or healthcare company - Hands-on experience drafting, reviewing, and negotiating commercial contracts (SaaS, technology, or services agreements); you understand how provisions interact, not just how to check them against a list - Strong organizational skills and the ability to manage multiple concurrent workstreams (active deal flow, repository maintenance, internal projects) with minimal supervision - Excellent legal writing skills for both contract markup and clear, usable internal documents and guidelines - Familiarity with contract lifecycle management tools (SpotDraft, Ironclad, Agiloft, or similar) or demonstrated ability to learn new systems quickly - A proactive mindset: you notice when a recurring question should become a written resource, when a process could be improved, or when a team needs support before they ask for it - Comfort working in a fast-paced, high-growth environment where priorities shift and the role will evolve NICE TO HAVE - Experience working in healthcare, health-tech, or a similarly regulated industry - Familiarity with HIPAA, BAA requirements, or healthcare data privacy - Experience with AI-assisted legal tools or contract review automation (e.g., building or configuring playbooks in AI-powered review platforms, designing automated intake or review workflows) - Interest in or experience with process design and workflow automation for legal operations: building systems that reduce manual work and let a small team scale - Experience building self-service legal resources, internal knowledge bases, or intake workflows - Familiarity with Salesforce and DocuSign from an administrative or configuration perspective WHY TENNR? - Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact. - Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure. - Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. - Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week. - Free lunch! Plus a pantry full of snacks.   BENEFITS - Beautiful new office at 345 Hudson Street - Unlimited PTO - 100% paid employee health benefit options - Employer funded 401(k) match - Competitive parental leave

Location: New York City Office COMPANY DESCRIPTION Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.   ROLE DESCRIPTION As a Solutions Consultant at Tennr, your job is to walk into the messiest patient intake and authorization workflows in healthcare and prove, with evidence, not slides, that Tennr can fix them. You get brought in once a deal is qualified and own the technical evaluation from first demo through signature. That means running discovery to uncover the real operational pain, translating it into a business case, and then building and delivering a proof of concept that makes the answer obvious. You'll partner closely with an Account Executive, but the evaluation is yours to win. This is not a feature-demo role. The best SCs at Tennr understand the customer's business well enough to tell them something they didn't know about themselves — and then show them exactly how Tennr fixes it.   RESPONSIBILITIES - Run structured discovery to identify operational pain points across referral intake, prior authorization, and patient processing workflows — and quantify what they're costing the organization. - Deliver product demonstrations that are built around the prospect's specific problems, not generic feature walkthroughs. - Architect and build tailored Proof of Concepts using Tennr's agentic patient orchestration platform, scoped to what will move the deal. - Build current/future state process maps that make the before-and-after undeniable. - Own deal strategy in partnership with the AE — know where the deal stands, who the stakeholders are, and what needs to happen to close. - Become a genuine expert in the healthcare verticals you cover (DME, infusion, specialty pharmacy, home health) — understand the workflows, the payer dynamics, and the economics well enough to be credible in a room full of operators. - Translate Tennr's technical capabilities into business outcomes for non-technical buyers (operations leaders, CFOs, clinical directors).   CANDIDATE QUALIFICATIONS - 3-7 years in Solutions Consulting, Sales Engineering, or a technical customer-facing role at a B2B SaaS company. - Technically hands-on — you've configured complex software platforms, worked with APIs, or built demo/sandbox environments without engineering doing it for you. You know how data moves through a system. - Security and compliance fluency — you can read a SOC 2, interpret technical controls (encryption, access management, network segmentation), and respond to vendor security assessments without needing someone to translate for you. - CS degree or equivalent technical foundation strongly preferred — not because we need you to write production code, but because it signals you can figure things out when the documentation runs out. - Healthcare experience preferred — DME, infusion, specialty pharmacy, or any provider-side operations background is a significant plus. - Comfortable presenting to and building credibility with both operational buyers and technical stakeholders (IT, security, compliance). - Startup experience is a plus — you build process as you go and don't wait to be told what to do.   WHY TENNR? - Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact. - Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure. - Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. - Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week. - Free lunch! Plus a pantry full of snacks.   BENEFITS - Beautiful new office at 345 Hudson Street - Unlimited PTO - 100% paid employee health benefit options - Employer funded 401(k) match - Competitive parental leave

Location: Cyprus - Remote Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. As the leading collaborative work management platform, Wrike generates an enormous amount of rich, interconnected data, including work item content, relationships between entities, complex business processes, user interactions, and direct user input. The mission of the DS/ML department is to transform this data into intelligent, AI-powered capabilities that help users gain deeper insights, automate routine work, enhance productivity, and create a more seamless work experience. As a Data Scientist in the Work Intelligence Unit, you will play a key role in product development through the application of state-of-the-art AI and machine learning technologies with a particular focus on leveraging Large Language Models and other emerging technologies. You will work on both user-facing AI features and foundational intelligence platform that power intelligent experiences across the product. Your Impact: Creating new and improving existing AI solutions Involvement in the whole process of data-driven development from analyzing product requirements to launching the feature or system to production (with the help of MLOps specialists) and improving it based on results of monitoring and feedback Communicating with fellow data scientists, product owners, and developers Applying best software engineering practices to build a reliable codebase Performing code reviews Working in agile environment and presenting the results of your work on regular sprint reviews Your Qualifications: 4+ years of experience in AI,  Data Science, and Machine learning Experience in LLMs, LLM-based APIs, prompting techniques, metric-driven development of prompt-based features, agentic systems, and other related topics Experience in building complex multipart and multistep LLM-based and ML systems Proficiency in Python (including pure Python, and not only jupyter notebooks) Experience in using reproducible research techniques Experience in developing AI solutions for production usage Full professional proficiency in English Standout Qualities: Experience in AI and ML solutions related to one of the areas: social networks, recommendation systems, ranking, entity matching, process mining, system personalization, risk estimation Confident statistical and machine learning skills Experience in creating core AI systems that are foundational to the product and are used in many parts of it Experience in classical software development and architecture Interpersonal skills: Excellent interpersonal, written, and verbal communication skills required with the ability to work within all levels of an organization. You are proactively pushing yourself to develop your skills and knowledge Decision making and argumentation skills Open to feedback and ready to react on it Ability to work autonomously on a project level Our Work Style: Code: Python, Jupyter, mypy, uv, black, flake8 Data: pandas, SQL, BigQuery GenAI & LLMs: Langchain, Azure OpenAI, Gemini, Vertex AI, Braintrust LLM Platform: Versioned Prompt Registry(jinja2), Declarative LLM Feature Configs (multi-step workflows, model routing) ML: scikit-learn, lightgbm, pytorch Cloud: GCP, Dagster, MLFlow Coding Agents: Claude Code, Codex, Cursor Team Dynamics: As part of Wrike’s AI center of excellence — you will help scale AI feature development across teams by collaborating closely with product, engineering, design, research, and other departments across the organization. You will explore new AI-driven opportunities, validate hypotheses through experimentation, and drive innovations from research prototypes to production-ready capabilities that deliver tangible value to millions of users. Benefits & Perks: 25 calendar days of paid vacation Sick Leave Compensation (5 Paid Uncertified Sick Days) Parental Leave: 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Medical Insurance (Employees + Dependents) School Allowance (Up to €600/month for school aged kids) Simcard w/ Unlimited Internet Access for active employees Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays What’s Next? Introduction Call with a Recruiter Technical interview Cultural interview Your recruitment buddy will be Alexandra Vorobyova , Lead Recruiter. #LI-AV1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: Nicosia Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. As the leading collaborative work management platform, Wrike generates an enormous amount of rich, interconnected data, including work item content, relationships between entities, complex business processes, user interactions, and direct user input. The mission of the DS/ML department is to transform this data into intelligent, AI-powered capabilities that help users gain deeper insights, automate routine work, enhance productivity, and create a more seamless work experience. As a Data Scientist in the Work Intelligence Unit, you will play a key role in product development through the application of state-of-the-art AI and machine learning technologies with a particular focus on leveraging Large Language Models and other emerging technologies. You will work on both user-facing AI features and foundational intelligence platform that power intelligent experiences across the product. Your Impact: Creating new and improving existing AI solutions Involvement in the whole process of data-driven development from analyzing product requirements to launching the feature or system to production (with the help of MLOps specialists) and improving it based on results of monitoring and feedback Communicating with fellow data scientists, product owners, and developers Applying best software engineering practices to build a reliable codebase Performing code reviews Working in agile environment and presenting the results of your work on regular sprint reviews Your Qualifications: 4+ years of experience in AI,  Data Science, and Machine learning Experience in LLMs, LLM-based APIs, prompting techniques, metric-driven development of prompt-based features, agentic systems, and other related topics Experience in building complex multipart and multistep LLM-based and ML systems Proficiency in Python (including pure Python, and not only jupyter notebooks) Experience in using reproducible research techniques Experience in developing AI solutions for production usage Full professional proficiency in English Standout Qualities: Experience in AI and ML solutions related to one of the areas: social networks, recommendation systems, ranking, entity matching, process mining, system personalization, risk estimation Confident statistical and machine learning skills Experience in creating core AI systems that are foundational to the product and are used in many parts of it Experience in classical software development and architecture Interpersonal skills: Excellent interpersonal, written, and verbal communication skills required with the ability to work within all levels of an organization. You are proactively pushing yourself to develop your skills and knowledge Decision making and argumentation skills Open to feedback and ready to react on it Ability to work autonomously on a project level Our Work Style: Code: Python, Jupyter, mypy, uv, black, flake8 Data: pandas, SQL, BigQuery GenAI & LLMs: Langchain, Azure OpenAI, Gemini, Vertex AI, Braintrust LLM Platform: Versioned Prompt Registry(jinja2), Declarative LLM Feature Configs (multi-step workflows, model routing) ML: scikit-learn, lightgbm, pytorch Cloud: GCP, Dagster, MLFlow Coding Agents: Claude Code, Codex, Cursor Team Dynamics: As part of Wrike’s AI center of excellence — you will help scale AI feature development across teams by collaborating closely with product, engineering, design, research, and other departments across the organization. You will explore new AI-driven opportunities, validate hypotheses through experimentation, and drive innovations from research prototypes to production-ready capabilities that deliver tangible value to millions of users. Benefits & Perks: 25 calendar days of paid vacation Sick Leave Compensation (5 Paid Uncertified Sick Days) Parental Leave: 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Medical Insurance (Employees + Dependents) School Allowance (Up to €600/month for school aged kids) Simcard w/ Unlimited Internet Access for active employees Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays What’s Next? Introduction Call with a Recruiter Technical interview Cultural interview Your recruitment buddy will be Alexandra Vorobyova , Lead Recruiter. #LI-AV1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: Czech Republic - Remote Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. As the leading collaborative work management platform, Wrike generates an enormous amount of rich, interconnected data, including work item content, relationships between entities, complex business processes, user interactions, and direct user input. The mission of the DS/ML department is to transform this data into intelligent, AI-powered capabilities that help users gain deeper insights, automate routine work, enhance productivity, and create a more seamless work experience. As a Data Scientist in the Work Intelligence Unit, you will play a key role in product development through the application of state-of-the-art AI and machine learning technologies with a particular focus on leveraging Large Language Models and other emerging technologies. You will work on both user-facing AI features and foundational intelligence platform that power intelligent experiences across the product. Your Impact: Creating new and improving existing AI solutions Involvement in the whole process of data-driven development from analyzing product requirements to launching the feature or system to production (with the help of MLOps specialists) and improving it based on results of monitoring and feedback Communicating with fellow data scientists, product owners, and developers Applying best software engineering practices to build a reliable codebase Performing code reviews Working in agile environment and presenting the results of your work on regular sprint reviews Your Qualifications: 4+ years of experience in AI,  Data Science, and Machine learning Experience in LLMs, LLM-based APIs, prompting techniques, metric-driven development of prompt-based features, agentic systems, and other related topics Experience in building complex multipart and multistep LLM-based and ML systems Proficiency in Python (including pure Python, and not only jupyter notebooks) Experience in using reproducible research techniques Experience in developing AI solutions for production usage Full professional proficiency in English Standout Qualities: Experience in AI and ML solutions related to one of the areas: social networks, recommendation systems, ranking, entity matching, process mining, system personalization, risk estimation Confident statistical and machine learning skills Experience in creating core AI systems that are foundational to the product and are used in many parts of it Experience in classical software development and architecture Interpersonal skills: Excellent interpersonal, written, and verbal communication skills required with the ability to work within all levels of an organization. You are proactively pushing yourself to develop your skills and knowledge Decision making and argumentation skills Open to feedback and ready to react on it Ability to work autonomously on a project level Our Work Style: Code: Python, Jupyter, mypy, uv, black, flake8 Data: pandas, SQL, BigQuery GenAI & LLMs: Langchain, Azure OpenAI, Gemini, Vertex AI, Braintrust LLM Platform: Versioned Prompt Registry(jinja2), Declarative LLM Feature Configs (multi-step workflows, model routing) ML: scikit-learn, lightgbm, pytorch Cloud: GCP, Dagster, MLFlow Coding Agents: Claude Code, Codex, Cursor Team Dynamics: As part of Wrike’s AI center of excellence — you will help scale AI feature development across teams by collaborating closely with product, engineering, design, research, and other departments across the organization. You will explore new AI-driven opportunities, validate hypotheses through experimentation, and drive innovations from research prototypes to production-ready capabilities that deliver tangible value to millions of users. Benefits & Perks: 5 Weeks of paid vacation Sick Leave Compensation 5 Paid Uncertified Sick Days 2 weeks fully paid w/ medical certificate, additional 4 weeks paid at 80% salary rate Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Meal Vouchers (CZK 220 per working day) Annual Prague Travel Card (Lítačka) Hybrid Working Model Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus What’s Next? Introduction Call with a Recruiter Technical interview Cultural interview Your recruitment buddy will be Alexandra Vorobyova , Lead Recruiter. #LI-AV1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: Austin, TX Workplace: Hybrid 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our SMB (Small and Medium Business) Sales Team is responsible for landing and expanding 1Password customers. As an SMB Account Executive, you will be responsible for managing a territory that includes target-accounts and an existing book of business that has companies of up to 1,000 employees. Your primary focus will be on hunting new business opportunities, building sales pipeline, and driving growth within the SMB sector. You will also be responsible for upselling into the existing account base, leveraging our Extended Access Management Identity. The successful candidate will possess exceptional skills in building and managing their own pipeline, engaging in multi-threaded relationships, and demonstrating expertise in account planning, territory management, and value-based selling. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Expectations of this role This is a hybrid role. You will be expected to work from 1Password's Austin office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - 2+ years of SaaS sales experience, preferably in identity & security or privilege access management, with a focus on SMB or Mid Market accounts OR a top performing BDR with outbound experience and success ready to step up - Strong track record of meeting or exceeding sales quotas and KPIs. - Experience up-selling & cross-selling to both new customers and across your book of business - Proficiency in strategic account planning, territory management, and value-based selling. - Strong business acumen, communication & presentation skills to C-Suite - Meticulous operating-rigor when it comes to pipeline management, forecasting and pacing to target - Ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management. - Self-motivated, driven, and able to work independently in a remote setting. - Preferable proficiency with Salesforce, Slack, Zoom, Linkedin Sales Navigator & Outreach What you can expect: - Sales: - Own your territory and build and Maintain Pipeline: Develop a strong sales pipeline through proactive prospecting, cold calling, and networking. - Drive Sales Growth: - Achieve or exceed sales targets and KPIs, including: - Consistently meet or exceed quarterly sales quotas. - Maintain a high level of outbound activity, including calls, emails, and meetings. - Develop and close new business opportunities within your territory. - Upsell and Expand Accounts: Identify opportunities to upsell Extended Access Management to your Enterprise Password Manager Customers. - Cross-functional Collaboration/Team Selling: - Collaborate seamlessly with SDRs, Solutions, Onboarding and Customer Success Managers (CSM) to optimize client engagement and identify growth opportunities. - Engage in multi-threaded relationships within client organizations to enhance overall account health. - Value-Based Selling: - Implement value-based selling strategies to align our solutions with client needs and objectives. - Demonstrate a deep understanding of client pain points and position our offerings as strategic solutions. - Presentation and Negotiation: - Confidently present to C-suite executives, articulating the value proposition of our products and services. - Experience working with Mutual Action Plans to drive an agreed-upon outcome. - Utilize strong negotiation skills to drive mutually beneficial outcomes. USA-based roles only: The annual base salary for this role is between $68,000 USD and $95,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🏝 Generous PTO policy 💖 Four company-wide wellness days Growth and future 📈 Company equity for all full-time employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🌎 Employee-led inclusion and belonging programs and ERGs 🏆 Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Guangdong Workplace: onsite Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax's product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 5, 000 specialists.    We develop local teams because we understand that local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.    The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.   Ajax Systems' production includes four factories, two of which are located in Ukraine, one in Turkey, and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.   The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission. The role You own operational procurement for a defined commodity/category of components end-to-end — from purchase order to component delivered to our factory, on time, in the right quantity and at the agreed quality. Because we run our own production across several manufacturing locations, you are the day-to-day single point of contact with your suppliers and the link between them and our Planning, Quality, Logistics and Finance teams. We move fast, and our scope keeps growing and changing. We expect a strong getting-things-done attitude and hands-on. Own your issues end-to-end, stay close to the detail, and close them. Key responsibilities: Full order management, expedite / de-expedite and drive OTIF ≥ 97 % for your category (e.g., passive components, PCBs, semiconductors, mechanicals, plastics, raw materials, radio modules). Manage shortages and escalations end-to-end; keep production running across our sites and stakeholders informed. Own the day-to-day cost of your category — recommend solutions that optimise cost without compromising quality or delivery. Visit suppliers and production sites as needed — including urgent cases and primary/quality inspections — to understand the process and strengthen good results and cooperation. Uphold integrity in all supplier dealings — transparent, fair and free of conflicts of interest. Drive process improvements and digitalisation within your scope. What we expect: 8+ years as Commodity Buyer / Operational Buyer / Procurement Specialist in a manufacturing environment — ideally supplying components to in-house production. Solid command of the end-to-end purchase-to-pay process and a confident user of an ERP system + Excel English at B2 level for daily work with international stakeholders across our manufacturing locations. Ability to manage several projects and priorities at the same time, identifying problems and driving them to a result. Strong getting-things-done attitude: ownership, sense of urgency, hands-on involvement, structured problem-solving, and flexibility for a growing and changing scope. Willingness to travel to suppliers and production sites as required. Bachelor’s degree in a relevant field (Supply Chain, Engineering, Economics, or similar); a technical degree is a plus. Hands-on SAP experience — a strong plus as we evaluate it for our procurement landscape. Experience with Jira and Confluence. Master’s degree in finance, engineering, or supply-chain / foreign-economic-activity.

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Department overview: At PlayStation, Data Science plays a critical role in shaping how we invest in, retain, and delight our global player base. The CLV team focuses on understanding player behaviour and driving more effective engagement across the player lifecycle — from acquisition and onboarding through to retention, monetisation, and long-term value. As a Data Scientist , you will develop models and insights that help drive more personalised player experiences and inform commercial and product decisions at scale. You will work in cross-functional teams to translate player behaviour into actionable strategies that drive measurable improvements in player engagement and value. This role is ideal for an individual who is comfortable owning problems end-to-end — from framing and modelling through to delivering impact — and partnering with stakeholders to support data-informed decision-making. What you’ll be doing: Own the development and delivery of machine learning models for use cases such as churn prediction, purchase propensity, store recommendations, customer lifetime value. Translate business problems into modelling approaches, selecting appropriate methods and features to deliver measurable impact. Work with large-scale behavioural and transactional data to uncover patterns and opportunities for player growth and engagement. Collaborate within cross-functional teams, including engineering, product, and commercial stakeholders, to ensure solutions are robust, scalable, and aligned with business needs. Partner with stakeholders across commercial, finance, and lifecycle teams to support decision-making with data-driven insights. Clearly communicate findings and recommendations to both technical and non-technical audiences. Develop and expand your understanding of more advanced modelling approaches (e.g. deep learning and sequence-based methods) as part of solving increasingly complex problems. What we are looking for: You're curious, analytical, and a strong problem-solver, with a structured approach to tackling business problems. You bring strong foundations in modelling and data manipulation, and are motivated by applying these to impactful, commercial problems. Experience building predictive models (e.g. churn, propensity, segmentation, or value modelling) in a commercial setting. Ability to independently take a problem from definition through to solution and delivery, demonstrating initiative and ownership. Proficiency in Python and SQL, and familiarity with common data science and ML libraries. Solid understanding of machine learning techniques (e.g. regression, tree-based models, clustering) and when to apply them, including how to refine and tune them for real-world problems. Strong communication and collaboration skills, with the ability to clearly articulate insights and work effectively with cross-functional stakeholders. Awareness of modern machine learning approaches (e.g. embeddings, sequence models, deep learning) and interest in applying them to real-world problems. Experience working with large datasets to generate actionable insights. A strong academic background, typically a Master’s or Ph.D. in a quantitative or technical field (e.g. Mathematics, Statistics, Computer Science). Nice to Have: Familiarity with production environments, MLOps, or data pipelines. Experience working with large-scale data using PySpark or equivalent distributed data processing tools. Experience in gaming, e-commerce, or subscription-based products. Benefits: Discretionary bonus opportunity Private Medical Insurance Dental Scheme 25 days holiday per year On Site Gym Subsidised Café Free soft drinks On site bar Access to cycle garage and showers Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.