Вакансии

Location: India Who We Are: Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America. The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. Additional information about Galaxy's businesses and products is available on www.galaxy.com . What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are: You are a seasoned, execution-focused Technical Program Manager who thrives in fast-paced environments and brings structure to ambiguity. You are comfortable operating across time zones and functions, partnering with engineering, product, and business stakeholders to drive high-quality delivery—ideally within financial services or retail-facing platforms. You own the operational side of software delivery, including intake, prioritization, tracking, and stakeholder coordination. You ensure work is clearly defined, appropriately scoped, and consistently progressing. You proactively surface blockers, drive follow-ups, and maintain visibility across teams on the progress of all deliverables for your team. You have the technical depth to understand how systems connect and where risks emerge. While not hands-on coding, you can engage in architecture discussions, navigate dependencies, and confidently represent technical progress to both engineers and business stakeholders. You are equally comfortable leading complex, multi-team initiatives and diving into execution details, operating with urgency and independence, and can confidently represent globally distributed teams at the executive level. Based in India you play a key role in bridging teams across New York and India, enabling consistent communication and execution. What You’ll Do: Act as a key execution partner to the India-based Head of Galaxy Retail (G1) and NY-based Head of Data supporting multiple engineering teams (20–30 developers across New York and India) Serve as the central point of accountability for execution across both Retail Engineering and Data Engineering, aligning business priorities with technical delivery Ensuring requests are captured, clearly defined, scoped, and prioritized Maintain a real-time view of team resourcing, priorities, and delivery progress, identifying conflicts, risks, and gaps early Drive structured execution across time zones, partnering closely with tech leads to maintain consistent delivery rhythms Leverage AI tools to improve productivity, decision-making, and output quality in your day-to-day work Contribute to improving delivery standards and operational maturity across the Technology organization What We’re Looking For: 7+ years of experience in Technical Program Management, with direct involvement in engineering-led delivery Strong track record of leading complex, cross-functional initiatives across multiple engineering teams and time zones Proven ability to manage intake, triage requests, and define scope and priorities with technical stakeholders Experience tracking resource allocation across teams and proactively identifying capacity risks or gaps Demonstrated ability to drive execution—organizing work, following through, and unblocking teams Ability to engage deeply with technical systems, architecture, and dependencies without being hands-on coding Experience in digital assets and financial markets, including experience delivering technology initiatives in retail finance environments Prior experience as a software engineer or in a hands-on technical role using databricks is a plus What We Offer: Competitive base salary and discretionary bonus Company-paid health and protective benefits for employees and their eligible dependents Free virtual coaching and counseling sessions Opportunities to learn about the Crypto industry Smart, entrepreneurial, and fun colleagues Employee Resource Groups *Benefits may vary depending on location. Apply now and join us on our mission to engineer a new economic paradigm. Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com.

Location: Poland; Warszawa, Польща On behalf of CloudTech Client #1 , SD Solutions is looking for a talented Senior DevOps Engineer - MSP to design, build, deploy, and maintain complex cloud environments for our customers using innovative automation tools and cutting-edge technologies. As a Senior DevOps Engineer, you will be responsible for architecting, maintaining, and evolving AWS cloud infrastructures, implementing and optimizing monitoring and alerting, troubleshooting issues, and developing automation to improve efficiency and reliability across environments. At AllCloud, our DevOps Engineers work with the latest and most advanced technologies. Some of the stacks we master daily for our customers include AWS, Docker, Kubernetes, Jenkins, CI/CD, Terraform, Ansible, Lambda, Python, Go, AI/ML, Big Data, IoT, and more - all while occasionally enjoying a game of 8-Ball or Nintendo Switch to keep things fun and collaborative. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Design and implement tailor-made cloud architectures based on customer needs. Manage multiple customer environments while adhering to industry best practices. Act as a trusted technical advisor to customers, ensuring alignment with business goals. Deploy advanced cloud services and automation solutions. Implement and maintain infrastructure automation and configuration management tools. Maintain a continuous feedback loop with customers to ensure deliveries meet expectations. Debug, troubleshoot, and resolve complex technical issues. Design, set up, and maintain large-scale monitoring and logging solutions. Requirements: 3+ years of hands-on experience with cloud providers (e.g., AWS, GCP). 3+ years of professional IT experience, with a strong Linux and networking background. Proven experience in a customer-facing role. Experience with security products (e.g., Firewalls, Web Gateways, Proxies). Strong experience with container technologies (Kubernetes, EKS, ECS, Swarm, Docker, etc.). Familiarity with Agile methodology. Proficiency in scripting with at least two languages: Python, Java, Bash, or PowerShell. Demonstrated creative troubleshooting and problem-solving skills. Fast learner with the ability to adapt to new technologies and domains. Strong foundations in Git and GitFlow methodologies. Experience with CI/CD platforms (Jenkins, CircleCI, CodePipeline, etc.). Hands-on experience with Infrastructure as Code (IaC) tools (Terraform, CloudFormation, CDK, Serverless Framework). Knowledge of serverless architectures . Advantages: Experience with system monitoring platforms (Datadog, Prometheus). Experience with centralized logging platforms (ELK / OpenSearch). Familiarity with GitOps methodologies (ArgoCD, Flux). Strong information security orientation. AWS certifications (Associate, Professional, or Specialty). Experience managing production-grade environments. Knowledge of AWS security tools and best practices (Security Hub, AWS Config, WAF, Shield, etc.). Familiarity with AWS Landing Zone and multi-account strategy. CKA / CKAD certifications. Eligible for or holding a security clearance. About the company: A global professional services company specializing in cloud enablement and digital transformation. An accredited partner at the highest tier with leading cloud, CRM, and data platform providers, the company helps organizations connect front and back offices through cloud adoption, data strategy, and analytics — delivering end-to-end managed services and consulting. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Обязанности Стратегическое управление категорией и портфелем брендов: Формирование стратегии развития категории «Снеки» и портфеля брендов: позиционирование, архитектура брендов, роли SKU в портфеле. Управление ассортиментным портфелем: баланс новинок и действующего ассортимента, ротация и оптимизация (ввод/вывод SKU), контроль широты и глубины линейки.

Location: Dakar, Senegal Workplace: Hybrid ⭐️ LA SANTÉ N'ATTEND PAS. Que les symptômes s’aggravent. Qu'il faille 6 mois avant d’obtenir un rendez-vous. Qu'on dépende d’un système de santé englué dans le papier et les processus manuels. Et pourtant, c’est ainsi que fonctionne aujourd’hui la santé en Afrique de l’Ouest. Vous attendez, jusqu’à ne plus pouvoir attendre. Nous existons pour mettre fin à cette attente. Née en 2022 au Sénégal, Tanel est la première assurance santé numérique d’Afrique de l’Ouest francophone. Elle opère au Sénégal et en Côte d’Ivoire. Nous transformons un marché dominé par les processus papier et des acteurs historiques fragmentés. Avec plus de 30 000 membres, un réseau de plus de 1 200 établissements de santé et de plus de 400 pharmacies, ainsi qu’un chiffre d'affaires multiplié par 7 en 2025, nous avons démontré une véritable adéquation entre notre produit et les besoins du marché, dans des pays qui avaient besoin d’une révolution. En 2026, Alan, le leader européen de l’assurance santé axée sur la prévention, avec plus de 950 M€ de CA et + 1 M de membres en France, en Belgique, en Espagne et au Canada, a acquis Tanel afin d’accélérer son expansion sur le continent africain. Ensemble, nous construisons l’assurance santé de référence en Afrique de l’Ouest francophone, avec l’ambition d’atteindre 200 M$ de CA d’ici 2030. Nous réunissons le meilleur des deux mondes : l’expertise de terrain de Tanel, ses relations locales et la confiance qu’elle a su bâtir, ainsi que la plateforme technologique de pointe d’Alan, son expertise actuarielle et son expérience du déploiement dans plusieurs pays. VOTRE MISSION EN TANT QUE CARE EXPERT En tant que Care Expert chez Alan Sénégal, vous jouerez un rôle essentiel dans la satisfaction et la fidélisation de nos membres. Vous serez leur premier point de contact et les accompagnerez. Votre temps sera réparti de la manière suivante : - 80 % consacrés à l’accompagnement des assurés - 20 % consacrés à des projets d’amélioration continue, en fonction de votre expertise et de vos centres d’intérêt. L’accompagnement des assurés consiste à : - Écouter, comprendre les problèmes et les demandes des assurés et y apporter des réponses claires et rapides ; - Accompagner nos assurés (par téléphone, chat, email) et gérer les demandes complémentaires lorsque cela est nécessaire ; - Accompagner les assurés dans leurs démarches liées à leur couverture santé ; - Gérer les réclamations avec empathie, calme et professionnalisme et assurer un suivi rigoureux des demandes jusqu’à leur résolution ; - Collaborer avec les équipes médicales, techniques et commerciales pour résoudre les situations complexes ; Les projets d’amélioration continue: - Identifier et mettre en œuvre des améliorations dans nos processus ; - Analyser les demandes clients pour identifier et corriger les principaux points de friction dans notre produit ; - Contribuer à l’amélioration de nos outils et de notre base de connaissances ; - Participer à la conception d’initiatives favorisant l’autonomie des assurés ; - Partager vos connaissances et accompagner vos collègues ; - Participer à la structuration et au développement de l’équipe Care Vos projets seront construits autour de vos compétences, de vos idées et des besoins de Alan. PROFIL RECHERCHÉ Nous recherchons une personne qui : - Dispose d’au moins un an d’expérience en service client, relation client, assistance ou centre de contact - Est parfaitement à l’aise à l’oral et sait créer rapidement une relation de confiance avec ses interlocuteurs - Maîtrise le français, à l’oral comme à l’écrit - Parle couramment wolof. Cette compétence est particulièrement importante pour ce poste - Parle et écrit l’anglais (B2 et mieux) - Est à l’aise avec les outils numériques et les logiciels CRM, tels que HubSpot, Airtable ou des outils équivalents - Sait analyser une situation, prioriser les demandes et trouver des solutions adaptées - Est capable de travailler efficacement dans un environnement dynamique et en constante évolution. Une expérience dans le secteur de la santé, de l’assurance ou de l’assistance est un plus, mais elle n’est pas indispensable. Nous vous formerons à notre activité et à notre environnement. QUALITÉS HUMAINES Vous êtes reconnu(e) pour : - Votre empathie et votre écoute active ; - Votre patience et votre calme, y compris dans les situations difficiles ; - Votre rigueur dans le suivi des demandes ; - Votre autonomie et votre fiabilité ; - Votre capacité à prendre des initiatives et à transformer les idées en actions ; - Votre goût du travail en équipe et du partage de connaissances. CE QUE NOUS VOUS OFFRONS - Un rôle central au sein d’une startup en pleine croissance dans la healthtech africaine ; - La possibilité d’avoir un impact concret sur l’accès aux soins et l’expérience des assurés ; - Un environnement de travail stimulant, collaboratif et centré sur l’impact ; - Des opportunités de formation et d’évolution professionnelle ; - La possibilité de piloter des projets d’amélioration continue ; - Un package de rémunération compétitif. Si vous aimez aider les autres, résoudre des problèmes et créer des expériences client de qualité, rejoignez l’équipe Care d’Alan 🎁 AVANTAGES - Type de contrat : CDD/CDI. - Sur site, dans nos bureaux de Dakar, en collaboration étroite avec une équipe locale passionnée. - Tous les outils nécessaires pour donner le meilleur de vous-même. - Une assurance santé complète via Alan pour vous et votre famille. - Des opportunités d'apprentissage et de formation : une politique flexible, des budgets pour les livres et les conférences. - Pour ce poste, nous recrutons à temps plein, sur une fourchette de niveaux comprise entre A1 et B0 grille des niveaux https://alan.com/en/careers/a/salary-equity (Pay scale A). 🎯 NOTE IMPORTANTE : NOUS RECRUTONS DES PERSONNES, PAS DES RÔLES. Si cette opportunité vous enthousiasme mais que vous ne cochez pas toutes les cases, nous serions ravis d'échanger avec vous. Toutes les personnes, y compris celles issues de groupes sous-représentés, devraient se sentir libres de postuler : soit on réussit, soit on apprend. Rappelez-vous, ceci est un guide, pas une liste exhaustive.

Location: Colombia Job Summary The Labeling Operations Manager (LOM), Associate provides operational support for the initial creation and relevant updates to labeling documents, including Core Data Sheets (CDS), United States Package Inserts (USPI), Summary of Product Characteristics (SPC) for products registered in the EU via Centralized, Mutual Recognition or Decentralized Procedures, and their associated Patient Labeling Documents. The LOM, Associate will be knowledgeable of labeling guidance and policies related to technical and formatting requirements, such as the QRD template and PLR format, and will raise awareness of important factors to consider when revising the label. The LOM, Associate provides project management to the Labeling Team throughout the labeling review and approval process through notification to stakeholders, ensuring that documents are produced in a timely manner according to internal SOPs and external regulatory requirements. This includes setting clear targets, ensuring Labeling Teams are aware of review and approval timelines, and following up with team members so deliverables remain on target for internal and external deadlines. Job Responsibilities Support the review and delivery of labeling documents and their associated Patient Labeling Documents. The LOM, Associate supports non-complex products and projects. Labeling Operations Manager - Associate 1 Provides operational support for project tasks, including: Prepare comparison tables for labeling team discussions. Generate necessary renditions, such as clean and marked PDF and clean and marked Microsoft Word, and bookmark renditions as appropriate. Facilitate document management workflows through the appropriate document management system. Finalize documents after QC. Notify internal stakeholders of the availability of labeling documents. Ensure compliance with Company submission standards, policies and procedures. Ensure all actions follow applicable SOPs and associated documents so that high-quality delivery and compliance are maintained. Labeling Operations Manager - Associate 2 (in addition to Associate 1) Provides operational support for simple projects, including: Consolidate comments from Labeling reviewers and Regulatory Authorities. Edit and format labeling documents and ensure compliance with the appropriate template, such as QRD or PLR. Update and maintain the CDS log. Set clear targets for review and approval timelines using effective project management. Follow up with Labeling Team members to ensure deadlines are met. Ensure appropriate tracking of labeling projects through defined procedures and optimal use of systems. Provide shadowing opportunities to Trainee LOMs. Qualifications / Skills Qualifications and skills necessary for performance of responsibilities, including education, relevant experience, licenses, certifications, and technical and managerial skills. Qualifications Education Bachelor's degree required, preferably in a science or life sciences-related field. 0-2 years of practical experience. Labeling Operations Manager - Associate 1 Experience and Attributes Excellent written and verbal communication skills. Complete fluency in English. Proven strength in logical, analytical and writing ability. Interpersonal and Communication Skills Clear and effective written and verbal communication skills. Technical Skills High attention to detail. Systems and Document Compilation Skills Excellent computer skills and proficiency with Microsoft Word and similar applications. Labeling Operations Manager - Associate 2 (in addition to Associate 1) Experience and Attributes Identifies and resolves problems proactively. Project Management Capability and Organizational Skills Demonstrated project management skills and attention to detail. Ability to assess and manage project timelines. Ability to multitask, prioritize and manage multiple projects. Ability to identify and resolve problems proactively. Appropriate decision-making, including issue escalation to the Global Labeling Lead (GLL) and other appropriate stakeholders. Interpersonal and Communication Skills Ability to liaise with stakeholders using effective means of communication. Technical Skills Ability to apply labeling regulatory guidance on formatting requirements. Ability to consolidate comments from multiple sources, such as emails and meeting minutes. Knowledge of labeling guidance and policies related to technical and formatting requirements, such as the QRD template and PLR format. Systems and Document Compilation Skills Excellent computer skills and proficiency with Microsoft Word and similar applications. Ability to prepare submission-ready documents. Organizational Relationships Provide the primary groups or key roles with which this role interacts regularly, including external interactions as appropriate. The Labeling Operations Manager, Associate reports to the Labeling Operations Manager, Team Lead.

Location: Mexico Job Summary The Labeling Operations Manager (LOM), Associate provides operational support for the initial creation and relevant updates to labeling documents, including Core Data Sheets (CDS), United States Package Inserts (USPI), Summary of Product Characteristics (SPC) for products registered in the EU via Centralized, Mutual Recognition or Decentralized Procedures, and their associated Patient Labeling Documents. The LOM, Associate will be knowledgeable of labeling guidance and policies related to technical and formatting requirements, such as the QRD template and PLR format, and will raise awareness of important factors to consider when revising the label. The LOM, Associate provides project management to the Labeling Team throughout the labeling review and approval process through notification to stakeholders, ensuring that documents are produced in a timely manner according to internal SOPs and external regulatory requirements. This includes setting clear targets, ensuring Labeling Teams are aware of review and approval timelines, and following up with team members so deliverables remain on target for internal and external deadlines. Job Responsibilities Support the review and delivery of labeling documents and their associated Patient Labeling Documents. The LOM, Associate supports non-complex products and projects. Labeling Operations Manager - Associate 1 Provides operational support for project tasks, including: Prepare comparison tables for labeling team discussions. Generate necessary renditions, such as clean and marked PDF and clean and marked Microsoft Word, and bookmark renditions as appropriate. Facilitate document management workflows through the appropriate document management system. Finalize documents after QC. Notify internal stakeholders of the availability of labeling documents. Ensure compliance with Company submission standards, policies and procedures. Ensure all actions follow applicable SOPs and associated documents so that high-quality delivery and compliance are maintained. Labeling Operations Manager - Associate 2 (in addition to Associate 1) Provides operational support for simple projects, including: Consolidate comments from Labeling reviewers and Regulatory Authorities. Edit and format labeling documents and ensure compliance with the appropriate template, such as QRD or PLR. Update and maintain the CDS log. Set clear targets for review and approval timelines using effective project management. Follow up with Labeling Team members to ensure deadlines are met. Ensure appropriate tracking of labeling projects through defined procedures and optimal use of systems. Provide shadowing opportunities to Trainee LOMs. Qualifications / Skills Qualifications and skills necessary for performance of responsibilities, including education, relevant experience, licenses, certifications, and technical and managerial skills. Qualifications Education Bachelor's degree required, preferably in a science or life sciences-related field. 0-2 years of practical experience. Labeling Operations Manager - Associate 1 Experience and Attributes Excellent written and verbal communication skills. Complete fluency in English. Proven strength in logical, analytical and writing ability. Interpersonal and Communication Skills Clear and effective written and verbal communication skills. Technical Skills High attention to detail. Systems and Document Compilation Skills Excellent computer skills and proficiency with Microsoft Word and similar applications. Labeling Operations Manager - Associate 2 (in addition to Associate 1) Experience and Attributes Identifies and resolves problems proactively. Project Management Capability and Organizational Skills Demonstrated project management skills and attention to detail. Ability to assess and manage project timelines. Ability to multitask, prioritize and manage multiple projects. Ability to identify and resolve problems proactively. Appropriate decision-making, including issue escalation to the Global Labeling Lead (GLL) and other appropriate stakeholders. Interpersonal and Communication Skills Ability to liaise with stakeholders using effective means of communication. Technical Skills Ability to apply labeling regulatory guidance on formatting requirements. Ability to consolidate comments from multiple sources, such as emails and meeting minutes. Knowledge of labeling guidance and policies related to technical and formatting requirements, such as the QRD template and PLR format. Systems and Document Compilation Skills Excellent computer skills and proficiency with Microsoft Word and similar applications. Ability to prepare submission-ready documents. Organizational Relationships Provide the primary groups or key roles with which this role interacts regularly, including external interactions as appropriate. The Labeling Operations Manager, Associate reports to the Labeling Operations Manager, Team Lead.

Responsibilities: - Processing online orders - Store merchandising - Inventory & stock control - Daily store operations Requirements: - English required (Russian is a plus) - Valid Cyprus work permit We offer: - Official employment - Staff discounts - Central Limassol location - Growth opportunity to Sales Manager Please send your CV + answers: - Do you have a Cyprus work permit? - Your English level? - Any retail/sales experience?

Responsibilities: • Manage online and offline sales as one integrated system • Monitor KPIs, budgets, and business metrics • Increase customer retention, repeat purchases, and overall performance • Manage assortment, pricing, margins, and forecasting • Coordinate marketing and sales operations • Lead and develop the team • Optimize internal processes and improve efficiency Requirements: • Experience in retail and/or e-commerce management • Strong analytical and leadership skills • Data-driven and strategic mindset • Fluent Russian and English • Valid Cyprus work permit Would be a plus: • FMCG or premium retail experience • Understanding of CRM, customer journey, and unit economics We offer: • Key management role in the company • Competitive salary + bonuses • Official employment • Staff discounts • Modern working environment in central Limassol

Location: NZ: Wellington: Xero One (19-23 Taranaki St); NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3) Workplace: Hybrid The role and its impact Xero’s customers discover, learn about and get support through our customer-facing web experiences, and you’ll help shape them. As our Lead Engineer, you’ll design and build modern React + next.js and TypeScript experiences that connect Xero’s core ecosystem with our public web presence, from the first visit to getting help. You’ll set the architecture for a multi-site platform that brings together React and Salesforce Experience Cloud surfaces, and lead one of our two engineering pods as the platform grows. This is a chance to build something modern rather than maintain a monolith. You’ll make performance and accessibility the default, explore AI and agentic solutions in customer experiences, and partner with Product, Marketing and Support to bring new ideas to life. You will Go Bold by challenging the status quo, and Go Further by making the experience better for customers around the world. The team and how they connect Our Customer Platforms team build the experiences customers use to learn, get support and find what they need. You’ll work across two closely connected pods, we work in an agile way, with regular planning, retros and demos, and we value open dialogue and psychological safety. The team is currently working on - Tech stack: TypeScript, React and Next.js, with API-driven content layers, a headless CMS, a composable architecture and AWS backend infrastructure. - Reimagining parts of Xero Central to deliver greater value through a modern, frictionless customer expereince. - Running a hybrid React and Salesforce Experience Cloud estate while bringing in new AI-powered features. - Shaping the target architecture for Xero’s customer experiences, including agentic AI proofs of concept. Where and how you can work This role can be based in Wellington or Auckland. Our hybrid approach asks for around one day per week in the office as a minimum, so you can connect with your pod and stakeholders in person. Here are some of the things we’re looking for, for this role: - You bring deep experience with TypeScript, React and Next.js at architecture level, including designing high-performance, content-rich multi-site platforms. - Migrating live, high-traffic sites without disruption is familiar territory, and you can plan a careful, low-risk path to get there. - Performance and accessibility are second nature to you, with a working knowledge of Core Web Vitals and WCAG. - Coaching engineers is part of how you lead, and you’ll Go Together with teams as they build new skills in React and AI. - You’re comfortable leading through influence, and you Go Bold by pushing back constructively when something isn’t right for customers. - Experience across e-commerce, media, agency or other high-traffic web environments gives you fresh views on performance and customer experience. Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: AU: Melbourne: (260 Burwood Rd) Workplace: Hybrid The role and its impact Xero’s customers discover, learn about and get support through our customer-facing web experiences, and you’ll help shape them. As our Lead Engineer, you’ll design and build modern React + next.js and TypeScript experiences that connect Xero’s core ecosystem with our public web presence, from the first visit to getting help. You’ll set the architecture for a multi-site platform that brings together React and Salesforce Experience Cloud surfaces, and lead one of our two engineering pods as the platform grows. This is a chance to build something modern rather than maintain a monolith. You’ll make performance and accessibility the default, explore AI and agentic solutions in customer experiences, and partner with Product, Marketing and Support to bring new ideas to life. You will Go Bold by challenging the status quo, and Go Further by making the experience better for customers around the world. The team and how they connect Our Customer Platforms team build the experiences customers use to learn, get support and find what they need. You’ll work across two closely connected pods, we work in an agile way, with regular planning, retros and demos, and we value open dialogue and psychological safety. The team is currently working on - Tech stack: TypeScript, React and Next.js, with API-driven content layers, a headless CMS, a composable architecture and AWS backend infrastructure. - Reimagining parts of Xero Central to deliver greater value through a modern, frictionless customer expereince. - Running a hybrid React and Salesforce Experience Cloud estate while bringing in new AI-powered features. - Shaping the target architecture for Xero’s customer experiences, including agentic AI proofs of concept. Where and how you can work This role will be based in Melbourne. Our hybrid approach asks for around one day per week in the office as a minimum, so you can connect with your pod and stakeholders in person. Here are some of the things we’re looking for, for this role: - You bring deep experience with TypeScript, React and Next.js at architecture level, including designing high-performance, content-rich multi-site platforms. - Migrating live, high-traffic sites without disruption is familiar territory, and you can plan a careful, low-risk path to get there. - Performance and accessibility are second nature to you, with a working knowledge of Core Web Vitals and WCAG. - Coaching engineers is part of how you lead, and you’ll Go Together with teams as they build new skills in React and AI. - You’re comfortable leading through influence, and you Go Bold by pushing back constructively when something isn’t right for customers. - Experience across e-commerce, media, agency or other high-traffic web environments gives you fresh views on performance and customer experience. Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Philippines About the Role We are seeking a detail-oriented, multi-talented Medical Receptionist & Data Migration Specialist to assist our practice with a critical EHR transition while providing daily administrative and patient phone support. In this dual-capability role, you will be responsible for manually transferring, verifying, and organizing patient health records from Elation Health into Dakota Health . Simultaneously, you will support front-office operations by handling inbound and outbound patient calls, scheduling appointments, and managing daily practice administrative tasks. Requirements Key Responsibilities 1. Manual EHR Data Migration & Record Management Accurately transfer patient demographics, medical histories, medication lists, allergies, immunizations, and clinical notes from Elation Health into Dakota Health . Perform quality checks on migrated charts to ensure 100% data accuracy, completeness, and proper document categorizing. Audit transferred records against source files to resolve missing information or duplicate entries. 2. Patient Communications & Reception Support Answer inbound patient phone calls with a clear, professional, and welcoming telephone demeanor. Handle appointment scheduling, reschedules, cancellations, and visit confirmations directly within the EHR. Triage patient inquiries, collect basic demographic/insurance updates, and route clinical messages appropriately to providers. 3. General Administrative Operations Monitor central practice email inboxes and digital faxes, filing incoming documents into the appropriate patient charts. Assist with patient onboarding, intake form processing, and registration setup. Support daily practice administrative needs during downtime between calls and migration tasks. Qualifications & Requirements EHR Experience: Direct experience with Elation Health and/or Dakota Health (or demonstrated agility manually migrating clinical data between modern EHR systems). Front-Office Skills: Proven background as a Medical Receptionist handling phone calls, patient scheduling, and administrative workflows in a U.S. medical practice. Data Accuracy & Focus: Exceptional attention to detail and high accuracy standards when performing repetitive data entry and chart audits. Communication: Clear, articulate spoken English with strong telephone presence and customer service orientation. Technical Agility: High computer literacy with the ability to toggle seamlessly between EHR platforms, spreadsheet tracking logs, and cloud VOIP phone systems.

Location: Brazil We're hiring an E-commerce Operations Associate to support the Brand Managers across our portfolio. This is a heavily operations-focused role: you'll own the systems, reporting, inventory planning, and cross-channel coordination that keep our brands running smoothly day to day across DTC, subscription, and Amazon. You won't be siloed on one brand. You'll be pointed at whichever brand needs the most operational horsepower at the time, which means you'll see how three very different consumer businesses actually run, and you'll build the judgment to run one yourself. Think of it as the #2 seat on a small, fast-moving brand team . You'll keep operations tight, flag risks before they become problems, and free up the Brand Manager to focus on high-leverage decisions. You won't be siloed on one brand. You'll go wherever the portfolio needs operational horsepower most, so you'll learn in one year what usually takes three. What You'll Do Inventory & Operations Own inventory tracking, demand planning, and reorder cadence across DTC, subscription, and Amazon Coordinate with suppliers, co-packers, and 3PLs to keep stock flowing and SKUs healthy Build and maintain daily/weekly reports on sales, performance, and forecasts Spot risks early and keep the Brand Manager informed Subscription Operations Support recurring-revenue operations: cadence, swaps, and upcoming-order management Forecast subscription and one-time demand together so stock covers both Report on active subscribers, churn, and retention Amazon Run day-to-day Seller Central / Vendor Central operations: listings, inventory, and case management Monitor Buy Box, listing health, reviews, and account performance Support advertising operations, promotions, and FBA inbound planning Project Management & Marketing Support Own task management and coordination across multiple brands at once Help plan and execute product launches and campaigns Coordinate influencer partnerships, draft social/email content and creative briefs, and QA landing pages and ads Requirements 3+ years of hands-on experience in operations, supply chain, or logistics, ideally at a consumer brand, 3PL, or manufacturer Real inventory experience: reorder points, lead times, safety stock, sell-through, SKU-level health Demand planning skills: building forecasts, sizing POs, balancing stock across channels Experience managing vendors such as suppliers, co-packers, 3PLs, or freight forwarders Comfort with ops systems: inventory platforms (Cin7, NetSuite, or similar), 3PL portals, Amazon Seller Central, Shopify, subscription tools (Recharge, Skio, or similar), and heavy spreadsheet work Strong written and verbal English Highly organized, detail-oriented, and self-directed. You see what needs to happen and you do it Comfortable working remotely and asynchronously across more than one brand at a time Benefits A real seat at the table. You'll do meaningful work with visibility, not busywork. Three businesses, not one. You'll get broad, fast learning across very different categories. Early-stage opportunity. If you join now, you'll grow with the platform and get opportunities that won't exist later.

Location: Dubai, United Arab Emirates AHS is a Dubai-based group focused on ultra-luxury real estate development, strategic investments, and high-value ventures. The business is built around exceptional standards, thoughtful execution, and high-touch experiences for a discerning global clientele. Within this environment, every client interaction reflects the brand. This role supports a premium front-of-house experience where service, presentation, and attention to detail are central to how clients experience the Sales Gallery. As Waiter, you will play an important part in creating a refined and welcoming atmosphere for ultra-high-net-worth clients, working closely with hospitality and sales colleagues to deliver a seamless visit from arrival through departure. Responsibilities Serve premium refreshments with polished presentation and impeccable luxury-service etiquette. Welcome UHNW clients and provide attentive service throughout Sales Gallery visits. Anticipate client preferences while maintaining discretion, professionalism, and strict confidentiality. Keep guest-facing spaces, service stations, and presentation materials immaculately prepared. Coordinate with sales and hospitality teams to ensure seamless client experiences. Requirements Required Qualifications At least a high school education. 5+ years of experience serving private events and delivering UHNW guest service. Guest-facing service experience with discerning international clients. Business-fluent English. Availability for client visits, private events, evenings, and weekends. Preferred Qualifications 5+ years of experience in luxury hotels. Knowledge of premium beverage service, presentation, and luxury-service etiquette. Barista experience or training.

Location: Remote About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. Reports to: Head of People Level: Director Location: Remote, but in a location that allows for at least ~3 hours of daily overlap with East Africa Time, and meaningful overlap with US Eastern hours. At this stage of GiveDirectly’s growth and scale, we’re prioritizing hiring in the countries below, where we can employ you through a GD entity or an established employer of record: Cameroon, Canada, Colombia, DRC, Germany, Ghana, Kenya, Malawi, Mozambique, Netherlands, Nigeria, Poland, Portugal, Rwanda, South Africa, Spain, Turkey, Uganda, United Kingdom, and United States. This list reflects where our employment infrastructure is established today, and may evolve as we grow. If you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back. Please note that we are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time. Travel: Approximately 3-4 trips per year, including at least one to a country of operation and one to a key in-person leadership moment. About this role We are currently planning for a significant increase in scale, and we are building the People function that can carry it. This is our first senior talent management role. Today we have pieces of talent management programs and processes in place, but not yet a function. You will build one: an intentional approach to how we onboard, develop, and retain our people. That covers performance management and its link to pay, manager and leadership development, learning, onboarding, talent planning and succession, employee listening and engagement, and culture and values. The first year is weighted toward four priorities: joining the redesign of our performance system early, alongside the Head of People, and owning it as it moves into execution, as we move to pay for performance, revamping onboarding ahead of our next wave of hiring, planning our values retreat for senior leaders, and getting a read on employee listening and engagement. As those take shape, the balance shifts toward the longer-term build: the vision and roadmap for the function, a foundational manager program, talent planning and succession, and the team around you. The reason for this weight: the performance system and onboarding are our most acute gaps today, but they should not be construed as a ceiling of the job. We are hiring a senior talent management leader who can shape the whole function over several years, not the owner of one or two programs. If your instinct on reading this is that the performance redesign is the whole job, this role probably isn’t the right fit, and the reverse is also true: if you want to set strategy but not build the first versions yourself, year one will frustrate you. What you’ll do Build the talent management function Within your first 90 days, assess what exists today across these areas, recommend the sequencing for the first year, and agree to it with the Head of People. Set the vision and multi-year roadmap for talent management across the areas it covers, and sequence the work against the People roadmap. Propose the team around it, and decide what we build in-house and what we buy or borrow. Connect talent management to workforce planning, compensation, and recruitment, in partnership with the Head of People, Finance, and function leaders. Build an approach to talent and succession planning, starting with critical roles: work with leaders to identify succession gaps, assess potential successors, and put development plans in place to prepare people for future opportunities. Own the performance system Join the performance system redesign early, alongside the Head of People, and own it as it moves into execution: a system that produces reliable, calibrated outputs to inform merit increases, connected to our new salary bands. Make the system worth using, not a check-the-box exercise: one that helps managers hold better performance and development conversations and gives employees clarity on expectations, feedback, and growth. Build calibration and the data around it so ratings and merit decisions stay consistent and fair across countries, currencies, and manager quality. Set a clear global standard for handling low performance that doesn’t default to a misconduct process, and equip managers to use it. Ensure the performance system helps managers identify and support sustained high performance, connecting it to recognition, development, and career growth opportunities. Iterate the system through multiple cycles, using calibration, outcome data, and feedback from managers and employees to improve it. Build how people join, learn, and are led Revamp onboarding ahead of our next wave of hiring: own the content and experience for new hires and their managers, working with People Ops on process and systems. Build a foundational manager program and the tools behind it: feedback, coaching, difficult conversations, and performance management. Extend into leadership development and broader learning as the function matures. Shape culture and listen to employees Plan the values retreat with an external facilitator and our executive sponsor, and own what carries into daily work afterward. Get a read on listening and engagement today, covering what we hear, where it goes, and what should change, and use it to build our employee listening strategy. What this role is not Not a recruiting role. Hiring sits with our Talent Acquisition team. You partner with them on the handoff into onboarding and on how we assess and develop talent once people are here. Not the owner of compensation design. Pay structures and bands are set through our compensation work. You own how performance is assessed and how ratings connect to pay decisions. Not an employee relations or casework role. Cases in country belong to managers and HR Managers, supported by the People team. You own the performance system and the manager capability that helps them handle concerns well. Not the owner of HR systems or process administration. Onboarding workflows and our HRIS sit with People Ops. You own the content and the experience. Who we’re looking for Required 7+ years in talent management, performance, or organizational design roles, including time leading a function or a major part of one. You have designed a performance system, not only administered one. You can show how ratings connected to pay and what you changed after the first cycle. You have kept a rating and pay system fair across contexts with different currencies, labor markets, and manager quality. You are a hands-on builder. You have built talent management programs and systems from scratch, or close to it, in a start-up or scale-up: performance, onboarding, manager development, or a whole function, where what you needed did not exist and you built it while the volume was already arriving. We are not looking for steady-state operating experience, or for leaders who have overseen this work without building it themselves. You think in systems. You can show how a change in one part of a talent system, such as ratings, calibration, pay, promotion, or onboarding, shows up in the others, and you reason from the underlying problem rather than copying another organization’s template. You design with change management in mind from the start. You plan for how managers and employees in different countries and cultures will adopt a new program or system as part of the design, not as a rollout step afterward, and can show how you knew it stuck rather than being worked around. You have deep experience in at least two of onboarding, manager development, and employee engagement or listening, and working experience in the third. You have built programs and content people actually used, and can show how you knew they worked. A track record of joining a major project already in motion, taking it over, and working through disagreement with a senior partner, and of influencing without formal authority in a matrixed organization. Judgment and prioritization. You decide what slips and say so plainly. Preferred Experience in a mission-driven or international organization, ideally alongside high-growth commercial or tech experience. Experience working across multiple countries, including sub-Saharan Africa. Experience working with external facilitators, consultants, or vendors, and knowing what to hand off and what to hold. Comfort using data (survey, performance, calibration) to make decisions, and knowing when the numbers mislead. Exposure to compensation design or close work with a total rewards team. Professional French or Portuguese. Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. If you are in a location other than those listed below, our recruiters will share compensation information during your initial screen. United States Base Salary: $134,400 Annual Benefits Stipend: $21,393 Bonus Target: 15% United Kingdom Base Salary: £94,605 Annual Benefits Stipend: £2,760 Bonus Target: 15% Kenya Base Salary: $106,282 Annual Benefits Stipend: $8,453 Bonus Target: 15% Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: London, United Kingdom Senior Business Development Associate In a Nutshell Senior Business Development Associates bring ideas, initiatives, and activities that help grow our business day in and day out. They join, support, and collaborate with teams focused on specific opportunities, ensuring that the pursuit of new business is rigorous, disciplined, and ethical. They collaborate closely to craft strategies and plans and set the standard for creative excellence in business development. About IDEO London We're a global design consultancy where curiosity, empathy, and solving complex challenges drive us. For over 40 years, we've partnered with clients to innovate in healthcare, mobility, education, retail, and beyond. Here, every challenge is a chance to grow, connect, and create impact. Why is this role important for IDEO's work? Business Development is at the heart of connecting IDEO's creative capabilities with the people and organisations who need them. It's about more than winning new work. It's about understanding our clients' challenges, building trusted relationships, and helping shape opportunities where human-centred design can make a meaningful difference. Once Here You Will BUSINESS DEVELOPMENT PROCESS Prioritize your time to collaborate and support the London Studio in landing project work - with new and returning clients. Run pipeline meetings. Act as an IDEO ambassador and be the first touch point for new potential clients, ensuring a positive initial experience with IDEO. Lead and manage opportunity qualification, owning continuity of the BD process. Involve internal leadership and designers as needed for boosts and to help determine strategic fit, frame opportunities, scope programs and articulate next steps. Pull in director-level support as needed for advocating for client needs and negotiation support. Finalize pitch decks, learn the industries of our client leads by conducting research and editing proposal decks, and brainstorm client deliverable options and consulting solutions. Conduct client due diligence to help BD teams get smart and prepare for calls, creating intelligent discussion guides that help us start to build a relationship with potential clients from Day One. Monitor and communicate market trends and themes to teams on a monthly basis that can be used to help shape our thinking and offer. REPORTING Track quarterly goals pertaining to recognized revenue, monthly profit and yield marks, time to close, conversion rate, qualification rate, and win rate KPIs within the London Hub. Report back in the pipeline meetings, looking for ways to engage the team in the information and how they need to apply it. Be familiar with metrics that point towards the health of the business and be able to assist with ad-hoc reporting needs as assigned. Prepare a monthly summary of insights and thought leadership (from IDEO and beyond), including how it applies to day-to-day business, to share with key clients as a value add. DATA INTEGRITY Work with the Director/Enterprise team to ensure the CRM system is kept up to date, including our pipeline and pre-pipeline in Hubspot. Ensure that relevant documents related to BD are being stored and filed accordingly in the BD section of Google Drive (not on personal drives or Slack!). Appropriately loop in Legal, Marketing, Finance, and other functions as needed to progress an ongoing BD process. Build and maintain lists in Hubspot and LinkedIn Sales Navigator: who are our key clients, our lapsed clients, our warm contacts, the cold contacts we want to reach? Who’s engaging with our newsletters, with our LinkedIn, etc? Provide recommendations on how we might reach out to these folks. PROGRAM MANAGEMENT Exercise project management tactical skills by effectively steering the BD process for new and existing work. Proactively identify and take action on the business development process and client needs based on what we’re hearing and seeing in the pipeline meetings. Coordinate meetings with potential leads, ensure prompt and adequate follow-ups, manage legal agreement workflows, coordinate proposal research across teams, and ensure continual progress to meet client deadlines. Help the team balance meeting the needs of existing clientele with prioritizing time for proactive outreach to land new clients. Own and project manage lead generation activities, such as BD-specific mailers to LON Hub mailing lists. Support account planning activities to drive a proactive, consistent approach to client investment and development. Support the deployment of the right expertise and experience from within the hub team towards client pursuits COMMUNICATION Demonstrate persuasive and effective communication and presentation skills along with the confidence to command a room for the client and network-building meetings or events. Contribute to providing excellent team and client communication and collaboration that shows an understanding of leading with empathy, openness, and curiosity. Empower other team members to consistently gather and share inspiration, work, and learnings with teams and clients. This should come through leading by example as well as having a knowledge management system where folks can exchange and store content. Strengthen existing assets and develop new ones in collaboration with subject matter experts. Work with LON Hub Marketing to stay abreast of competitors and any impact that industry and economic changes and movements might have on our go to market positioning and offer. NETWORK BUILDING Demonstrate knowledge of the different approaches across each of our three offer sets, and understand the different areas of expertise of our design disciplines to confidently speak to our capabilities in the market. Build cross-discipline relationships across IDEO in order to effectively help generate and capture written, verbal and visual input from IDEO leadership and design teams to potential client leads. Cultivate your internal networks as well as you professional networks virtually on social media channels and live at education and industry-related associations. Support top-of-funnel growth activity including working with the Executive Director of Growth, Marketing and portfolio teams to translate targeting priorities into actionable prospect audiences and lists for campaigns, events, roadshows and other market-facing activity. EXPLORE Strengthen your foundational BD skills and capabilities, using your learning budget intentionally to build on growth opportunities identified with your business lead. Gain an understanding of GenAI and how it can support and improve the BD process, from generating client intelligence to scoring our RFP responses. Support special projects as needed and provide support on other processes and projects outside the immediate area of responsibilities as required. Assist with internal programs and initiatives to improve organizational BD efforts, as required. Be an active member of the London community, coming into the office as needed, playing a role in our core rituals, such as Tuesday Morning Meetings, participating in SASU, and attending Hub gatherings. We're looking for someone with SKILLS Minimum of 3-5 years of relevant experience in client relationship management and business development, preferably within a creative environment and/or design consultancy. Project management skills with proven ability to prioritize tasks, keep momentum and develop timelines, involve and engage stakeholders, and maintain empathy for both internal and client teams. The ability to create and deliver presentations, proposals, and other assets. Data literacy: fluent in G-suite (slides, docs, and sheets), Workday, CRM, and translating quantitative outputs into actionable qualitative insights for the business. Exceptional writing and communication skills to effectively and efficiently bridge between IDEO and its clients. Strong presentation and writing skills Ability to conduct and synthesize research Attention to Detail: Demonstrates concern for the details and their impact on the larger picture. Familiarity with a wide range of market analysis tools, data sets, and benchmarks. Comfort determining next steps in ambiguous situations with limited direction. Ready to pitch in on tasks, big or small. Volunteer and helper mindset. Desire to collaborate across various design disciplines Take chances without being afraid to fail and learn along the way Insatiable curiosity to learn more about businesses, industries, markets, and what drives them MINDSET Ground in Self-Awareness: Reflect on your biases and lenses to be more inclusive. Show Curiosity: Question accepted norms to make room to learn from more diverse voices. Lean into Vulnerability: Build trust by being open. Ask for and give consistent and timely feedback on personal performance. Be optimistic Collaborate Embrace ambiguity Talk Less, Do more Learn from failure Make others successful Take ownership What does IDEO offer you? Innovation and creativity: Dive into a variety of projects from creating breakthrough digital products and experiences, to designing new customer interactions, to building innovation capabilities – working alongside talented individuals across disciplines. Learning and growth: Whether it’s strengthening your project leadership, deepening your interaction design craft or exploring new technologies, we’re here to support your journey. Community and well-being: Collaboration and community are central to what we do. We foster moments for creativity, connection, and reflection, respecting the need for work-life balance. Projects with purpose: We partner with clients to use design as a means of realising their purpose and making a positive impact. We work 'upstream,' from defining the problem, designing possible solutions, and exploring what, why and how they might be brought to life. Compensation £55,000 - 60,000 GBP, depending on experience Location London, UK Some Previous Projects To Check Out To get a flavour of the work we do in London, take a look at these case studies: Climate action for SMBs – Designing a strategy and experience to help Sage’s SMB customers transition to net zero. Redefining retail with FEMSA – Designing Spin Premia, a digital loyalty experience connecting everyday shopping at OXXO with rewards and services. Sustainable packaging system – Helping H&M increase their sustainability and growth, by designing and scaling a universal packaging system for all of their brands. Commitment to Diversity At IDEO, we are committed to the work of advancing diversity, equity, and inclusion within our organisation and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research. As a human-centred organisation, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices Application Requirements And Instructions If you identify with our values, are excited about great design, and would like to contribute to our community, we would love to see your CV, a cover letter and examples of your work.

Location: Jakarta, Indonesia; Kuala Lumpur, Malaysia Eram Talent, an ISO 9001:2015-certified division of Eram Group, provides human resources, industrial projects, and maintenance services solutions across the oil and energy sector and related industries. The company supports complex operational environments where technical expertise, safety, and performance improvement are central to long-term success. This opportunity is suited to a process engineer who can help improve plant performance across gas processing and related industrial operations. In this role, you will contribute to optimization, reliability, and safe operations by working closely with multidisciplinary teams and translating technical analysis into practical improvements for the plant. If selected, the job location would be onsite at Saudi Arabia Responsibilities Analyze existing plant processes and identify improvements that enhance efficiency, quality, productivity, energy use, and waste reduction. Design, execute, and analyze plant performance tests; evaluate performance data; and provide actionable optimization recommendations. Collect and analyze process data to identify trends and deviations, and prepare technical reports and presentations for management and stakeholders. Troubleshoot operational issues, determine root causes, implement corrective actions, and support operations and maintenance teams with complex process-related problems. Apply process improvement methodologies such as Lean and Six Sigma, refine standard operating procedures, and promote process consistency. Collaborate with operations, maintenance, engineering, commissioning, and safety teams to ensure safe and efficient operations. Train plant personnel on process improvements and best practices. Ensure compliance with safety, environmental, and regulatory standards, and participate in risk assessments, process hazard analyses, and safety audits. Lead or support process improvement projects and coordinate timely execution across departments. Monitor and maintain process control systems for stability and efficiency. Requirements Bachelor’s degree or higher in Chemical Engineering with a minimum of 7+ years of relevant process engineering experience. Relevant plant or process experience in SARU (Soot Ash Recovery Unit), SRU (Sulphur Recovery Unit), AGR (Acid Gas Removal Unit), HRU (Hydrogen Recovery Unit), gasification units, gas processing, sulfur recovery, hydrogen recovery, and refining or petrochemical facilities. Strong understanding of plant operations, process optimization, and performance testing. Familiarity with laboratory equipment and analytical techniques, including chromatographs, spectrometers, and other analytical instruments. Knowledge of process safety management, risk assessment methods, EHS regulations, P&ID interpretation, and process documentation. Expertise in troubleshooting and diagnosing operational issues in plant systems and equipment. Experience with process control, automation systems, and advanced process control strategies. Ability to use Aspen HYSYS and process simulation tools. Proficiency in spoken and written English, including the ability to prepare clear technical reports and presentations.

Location: Kuala Lumpur, Malaysia; Jakarta, Indonesia Eram Talent, an ISO 9001:2015-certified division of Eram Group, provides human resources, industrial projects, and maintenance services solutions across the oil and energy sector and related industries. The company supports complex operational environments where technical expertise, safety, and performance improvement are central to long-term success. This opportunity is suited to a process engineer who can help improve plant performance across gas processing and related industrial operations. In this role, you will contribute to optimization, reliability, and safe operations by working closely with multidisciplinary teams and translating technical analysis into practical improvements for the plant. If selected, the job location would be onsite at Saudi Arabia Responsibilities Analyze existing plant processes and identify improvements that enhance efficiency, quality, productivity, energy use, and waste reduction. Design, execute, and analyze plant performance tests; evaluate performance data; and provide actionable optimization recommendations. Collect and analyze process data to identify trends and deviations, and prepare technical reports and presentations for management and stakeholders. Troubleshoot operational issues, determine root causes, implement corrective actions, and support operations and maintenance teams with complex process-related problems. Apply process improvement methodologies such as Lean and Six Sigma, refine standard operating procedures, and promote process consistency. Collaborate with operations, maintenance, engineering, commissioning, and safety teams to ensure safe and efficient operations. Train plant personnel on process improvements and best practices. Ensure compliance with safety, environmental, and regulatory standards, and participate in risk assessments, process hazard analyses, and safety audits. Lead or support process improvement projects and coordinate timely execution across departments. Monitor and maintain process control systems for stability and efficiency. Requirements Bachelor’s degree or higher in Chemical Engineering with a minimum of 7+ years of relevant process engineering experience. Relevant plant or process experience in SARU (Soot Ash Recovery Unit), SRU (Sulphur Recovery Unit), AGR (Acid Gas Removal Unit), HRU (Hydrogen Recovery Unit), gasification units, gas processing, sulfur recovery, hydrogen recovery, and refining or petrochemical facilities. Strong understanding of plant operations, process optimization, and performance testing. Familiarity with laboratory equipment and analytical techniques, including chromatographs, spectrometers, and other analytical instruments. Knowledge of process safety management, risk assessment methods, EHS regulations, P&ID interpretation, and process documentation. Expertise in troubleshooting and diagnosing operational issues in plant systems and equipment. Experience with process control, automation systems, and advanced process control strategies. Ability to use Aspen HYSYS and process simulation tools. Proficiency in spoken and written English, including the ability to prepare clear technical reports and presentations.

Location: Remote - Canada What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: You'll be the product manager for our Canvas and Agentic AI teams - the teams building Honeycomb's AI-powered investigation experience. Canvas lets engineers use natural language to query, visualize, and understand their production systems. We're pushing well past chat: we're building Skills (pre-configured workflows that encode domain expertise into repeatable, executable actions), Auto-Investigations (agent-driven investigations that kick off before a human gets paged), and a rearchitected Canvas that's both interactive and collaborative. You'll work in a tight triad with engineering and design leads, owning the roadmap for how AI shows up in Honeycomb, from the product UI to our MCP server. You'll partner with our Director of AI Strategy, Research & Development teams, and our customer-facing teams to stay grounded in what customers actually need while pushing toward something meaningfully different from what exists today. This is a role for someone who can hold both execution and ambiguity: shipping production features while navigating a product space where the right answers are still emerging. What you’ll do in the role: Define AI product strategy in service of Honeycomb's vision Synthesize AI trends, customer needs, and technical capabilities into clear strategic recommendations Help the product organization understand where and how AI creates genuine customer value vs. where it's hype Identify emerging observability challenges created by AI adoption (e.g., LLM drift, prompt regression, low-context generated code) Make informed bets about which AI technologies and approaches warrant investment Conduct research that bridges technology and customer reality Build deep understanding of how customers are adopting AI in their engineering workflows Identify patterns across customer conversations that signal future market needs Stay current with AI/ML developments (RAG, fine-tuning, agentic systems, etc.) and translate implications for observability Engage with technical communities, researchers, and early adopters to spot trends before they go mainstream Enable AI innovation across the product portfolio Partner with product teams to identify high-value opportunities to leverage AI capabilities Provide guidance on AI approaches, trade-offs, and best practices without centralizing all decisions Help teams understand how their work fits into our broader AI strategy and how to leverage shared capabilities Synthesize cross-portfolio learnings and socialize what's working (and what isn't) Evangelize the AI-observability connection Articulate Honeycomb's point of view on AI observability both internally and externally Help customers understand how observability needs evolve as they adopt AI Contribute to thought leadership through writing, speaking, and community engagement Build credibility with technical audiences who care deeply about how we use AI, not just that we use it What you’ll bring to the role: Proven AI product experience 5+ years in product management with at least 1+ year shipping AI/ML-powered products Track record of taking AI features from concept to customer impact, including things that didn't work Deep understanding of how engineering teams actually build, deploy, and operate AI systems (not just theoretical knowledge) Familiarity with current AI/ML techniques and the judgment to know when they're applicable vs. overhyped Strategic thinking with customer empathy Ability to synthesize disparate signals (research, customer feedback, technical trends) into coherent strategy Comfort operating with ambiguity and making decisions without perfect information Pattern recognition across conversations—spotting what customers aren't yet saying clearly Strong judgment about when to say "no" or "not yet" despite exciting technology Technical credibility without needing to be the expert Enough technical depth to have earned respect from engineers and architects Genuine curiosity about how things work, paired with humility about what you don't know Ability to evaluate trade-offs between different AI approaches (RAG vs. fine-tuning, model selection, etc.) Understanding of observability principles and why they matter in production systems Communication and collaboration skills Excellent written and verbal communication—can explain complex ideas clearly to varied audiences Ability to influence without authority across product, engineering, and go-to-market teams Comfort presenting to customers, executives, and technical audiences Collaborative mindset that elevates others' work rather than centralizing control Curiosity and learning orientation Demonstrated ability to stay current in fast-moving domains (AI is evolving weekly, not yearly) Intellectual humility—you're more interested in learning than being right Excitement about the intersection of AI technology and real customer problems Energized rather than exhausted by the pace of change in AI Base Salary based on level of experience $272,739 — $320,829 CAD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.