Location: Remote - US
Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit
www.bugcrowd.com
.
As a Embedded Systems Staff Engineer, you will own the architecture, maintenance, and continued improvement of ARM architecture support within Bugcrowd.
Job Summary
In this role, you will work at the boundary between CPU emulation, operating-system semantics, binary analysis, fuzzing, and symbolic execution. You will improve Bugcrowd’s ability to execute and analyze ARM and AArch64 binaries, diagnose subtle differences between native and emulated execution, and extend our support for new operating environments, binaries, and firmware targets.
Essential Duties & Responsibilities
Own and evolve Bugcrowd’s ARM and AArch64 execution support using emulation.
Diagnose correctness, compatibility, and performance issues involving instruction semantics, memory management, exceptions, system calls, signals, threading, and process startup.
Add support for new ARM architectural features, instruction-set extensions, ABI variants, and execution environments.
Investigate discrepancies between native execution, QEMU execution, and Bugcrowd’s analysis engines.
Improve the performance, determinism, observability, and reliability of large-scale emulated workloads.
Develop test suites and regression infrastructure for instruction-level and end-to-end ARM behavior.
Debug customer binaries and firmware that exercise unusual platform, compiler, or operating-system behavior.
Education, Experience, Knowledge, Skills, and Abilities
6+ years experience developing C/C++ on Linux
Significant experience working with low-level systems software such as emulators, virtual machines, operating systems, compilers, debuggers, binary translators, hypervisors, or dynamic instrumentation systems.
Deep understanding of ARM and/or AArch64 assembly, calling conventions, exception models, privilege levels, and memory semantics.
Strong understanding of Linux process execution, including ELF loading, virtual memory, signals, threads, system calls, dynamic linking, and debugging facilities.
Experience debugging complex native-code failures using tools such as GDB, LLDB, strace, perf, sanitizers, core dumps, or custom instrumentation.
Ability to reason about instruction-level behavior and identify subtle differences between architectures or execution engines.
Familiarity with fuzzing, symbolic execution, dynamic binary analysis, or program instrumentation, plus strong software-design skills and experience owning technically complex systems.
Preferred Experience
OCaml or other functional programming language
Background in vulnerability research, reverse engineering, or firmware analysis.
BS degree in Computer Science or related technical field, or equivalent practical experience.
US Person (for ITAR, such as a US citizen, lawful permanent resident, or protected individual)
Working Conditions and Physical Requirements
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time.
Pay Range Disclosure
At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided compensation details are based on US national averages and we retain the flexibility to tailor to the needs of the business.
The national estimate for the current hourly rate for the position of $96.75 - $133.03.
This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Culture
At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.
Disclaimer
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by
law.
Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here:
https://www.bugcrowd.com/privacy
.
Equal Employment Opportunity:
Bugcrowd is EOE, Disability/Age Employer.
Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com.
Apply at:
https://www.bugcrowd.com/about/careers/
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We're looking for an Employment Counsel to join Ramp's Legal team. This is a generalist employment role with broad scope. You will handle U.S. employment counseling as your base load, cover non-U.S. jurisdictions as needed, and own immigration and global mobility. You will partner directly with People, Talent, Total Rewards, Finance, Tax, Equity Admin, Compliance, and business leaders, and you will manage outside counsel in jurisdictions where we do not hold the expertise in house. We are a small, high-leverage team supporting a company that moves quickly, so you will cover a lot of ground and be trusted to run matters independently.
WHAT YOU'LL DO
- Day-to-day employment counseling: Advise People partners and managers on hiring, worker classification, compensation, leaves and accommodations, performance management, discipline, separations, and more
- Immigration and global mobility: Collaborate with the People team on the immigration program, including work authorization outside the U.S. Set and communicate the sponsorship policy, manage outside immigration counsel and case volume, and partner with Talent on offer-stage decisions. Support relocations, cross-border remote work requests, and business travel, and work with Finance and Tax on permanent establishment and mobility tax exposure
- Investigations: Collaborate with the People team on internal investigations and advise on findings and outcomes
- Disputes: Handle demand letters, agency charges, arbitrations, and litigation with outside counsel
- Agreements and templates: Own offer letters, employment agreements, separation and release agreements, contractor and consultant agreements, restrictive covenants, and the local-law variants of each
- Transactions: Support employment and immigration diligence, employee transitions, and post-close integration for M&A and new-market entry
- Build for scale: Produce manager training, policies, self-serve guidance, and repeatable processes as we expand in the US and globally
WHAT YOU NEED
- 5+ years practicing employment law, with a combination of top law firm and in-house experience at a high-growth technology company
- JD from an accredited law school and active membership in at least one U.S. state bar (New York or California preferred)
- Deep U.S. employment counseling experience across the full employee lifecycle, including wage and hour, leaves and accommodations, investigations, performance management, and separations
- Working knowledge of employment law outside the U.S. and the judgment to triage a cross-border question quickly
- Hands-on experience with U.S. business immigration and global mobility, including running a sponsorship program and managing immigration counsel at volume
- Demonstrated ability to independently run multiple time-sensitive matters
- Exceptional written and verbal communication. You can turn an employment law question into guidance a manager can act on in one reading
- High judgment on sensitive and confidential matters, and the steadiness to advise on them under time pressure
- Comfort operating in a fast-paced environment where priorities shift and processes are still being built, and a bias toward action
NICE TO HAVES
- Experience at a fintech, payments, or regulated financial services company
- Experience standing up employment infrastructure in a new country, including EOR-to-entity transitions and works council or employee representative consultation
- Employment experience across EMEA, APAC, LATAM, or Canada
- A track record of using AI or automation to eliminate manual legal work
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Europe
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Norwest, Galaxy Ventures, Dragonfly, Bessemer Venture Partners, FirstMark, Lightspeed, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Team
The Platform team owns everything that happens after a partner signs with Rain: implementations, account management, support, and card network operations. Account Management is responsible for growing Rain's live partners, from developers and startups to enterprise card programs, through renewals, expansions into new products and regions, and commercial conversations.
As an Associate Account Manager, you will own renewals and expansions for a set of live partners in your coverage area, and be the person they go to when something about their partnership, program setup, contract, or products needs to change. Our Implementations team launches new partners; you take over once they are live. You will start by shadowing experienced AMs on renewals and expansions, then run them with an AM alongside you, then on your own.
What you’ll do
- Own renewals for the live partners, from the first conversation through signed paperwork
- Find and close expansion opportunities in your accounts, such as new products (cards, virtual accounts, on/offramps, wallets, cross-border payments), additional card programs, and new regions
- Grow net revenue retention (NRR) for your coverage area, and flag churn or contraction risk early
- Handle partner escalations that sit outside Support: questions about the partnership, program configuration, commercial terms, and products. Bring in Product, Engineering, Finance, or Compliance when needed and follow each one through to resolution
- Keep detailed account health and notes up to date
- Build a health snapshot of your accounts and use it to decide where to spend your time
- Pass partner feedback to Product to help shape the roadmap
- Help write and improve Account Management playbooks, including expansion playbooks for new products and features
- Learn Rain's products in depth, including stablecoin card issuing, card network basics, and our APIs
You are likely to succeed if you have:
- 0 to 3 years of experience in account management, as an account executive, or in customer success, in fintech, payments, or B2B SaaS
- Comfort talking with partners about renewals, pricing, and commercial terms, and asking for the expansion when the opportunity is there
- Clear written and verbal communication on calls, over email, and in shared Slack channels with partners
- Strong organization: you can keep many accounts, deadlines, and follow-ups moving at the same time
- Curiosity about how payments work (card issuing, authorization, settlement) and about stablecoins, and a willingness to learn technical topics, including reading API documentation
- Ownership: when a partner raises an issue, you see it through to resolution, even when it needs help from several teams
- Comfort working at a fast-growing company
Bonus attributes:
- Exposure to card issuing, embedded finance, crypto, or stablecoins
- Experience working toward a renewal, upsell, or expansion target
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: New York, NY
Workplace: Hybrid
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Norwest, Galaxy Ventures, Dragonfly, Bessemer Venture Partners, FirstMark, Lightspeed, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Team
The Platform team owns everything that happens after a partner signs with Rain: implementations, account management, support, and card network operations. Account Management is responsible for growing Rain's live partners, from developers and startups to enterprise card programs, through renewals, expansions into new products and regions, and commercial conversations.
As an Associate Account Manager, you will own renewals and expansions for a set of live partners in your coverage area, and be the person they go to when something about their partnership, program setup, contract, or products needs to change. Our Implementations team launches new partners; you take over once they are live. You will start by shadowing experienced AMs on renewals and expansions, then run them with an AM alongside you, then on your own.
What you’ll do
- Own renewals for the live partners, from the first conversation through signed paperwork
- Find and close expansion opportunities in your accounts, such as new products (cards, virtual accounts, on/offramps, wallets, cross-border payments), additional card programs, and new regions
- Grow net revenue retention (NRR) for your coverage area, and flag churn or contraction risk early
- Handle partner escalations that sit outside Support: questions about the partnership, program configuration, commercial terms, and products. Bring in Product, Engineering, Finance, or Compliance when needed and follow each one through to resolution
- Keep detailed account health and notes up to date
- Build a health snapshot of your accounts and use it to decide where to spend your time
- Pass partner feedback to Product to help shape the roadmap
- Help write and improve Account Management playbooks, including expansion playbooks for new products and features
- Learn Rain's products in depth, including stablecoin card issuing, card network basics, and our APIs
You are likely to succeed if you have:
- 0 to 3 years of experience in account management, as an account executive, or in customer success, in fintech, payments, or B2B SaaS
- Comfort talking with partners about renewals, pricing, and commercial terms, and asking for the expansion when the opportunity is there
- Clear written and verbal communication on calls, over email, and in shared Slack channels with partners
- Strong organization: you can keep many accounts, deadlines, and follow-ups moving at the same time
- Curiosity about how payments work (card issuing, authorization, settlement) and about stablecoins, and a willingness to learn technical topics, including reading API documentation
- Ownership: when a partner raises an issue, you see it through to resolution, even when it needs help from several teams
- Comfort working at a fast-growing company
Bonus attributes:
- Exposure to card issuing, embedded finance, crypto, or stablecoins
- Experience working toward a renewal, upsell, or expansion target
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Cross River is looking for a Team Lead Identity and Access Management IAM to lead IAM engineering, develop identity architecture, and improve authentication and authorization platforms.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
Step in as a foundational trailblazer redefining how Docebo partners with its most ambitious enterprise customers. You won’t just be answering questions, you’ll be the platform authority paired with Customer Account Executives to design, build, and deploy high-impact solutions directly in live environments. This is your chance to write the playbook from the ground up, harness next-generation AI workflows, and turn complex customer challenges into pure platform magic.
⚡ THE DAY-TO-DAY
- Lead the Charge: Serve as the go-to platform authority and trusted expert, stepping into high-stakes customer scenarios to run deep discovery, architect creative answers, and build live configurations that solve problems no one else can.
- Architect the Future: Own scoped customer projects end-to-end, translating complex business objectives into measurable platform value, increased adoption, and long-term business outcomes.
- Supercharge with AI: Build, tune, and deploy custom AI agents, shape intelligent Enterprise Knowledge collections, and craft AI workflows tailored to how our customers actually work.
- Bring Ideas to Life: Deliver compelling, context-rich product demonstrations that showcase the art of the possible and partner closely with CAEs to drive organic platform upsells.
- Empower for the Long Haul: Provide world-class documentation, clear architectural rationale, and thoughtful enablement so customer admins feel fully confident running their environments long after launch.
- Write the Playbook: Partner directly with Product, Engineering, Solutions Architecture, and Professional Services to channel valuable field feedback and establish reusable implementation patterns for the entire team.
🌟 YOUR SUPERPOWERS
- Deep Industry Craft: 4+ years of customer-facing SaaS experience in Solutions Consulting, Professional Services, Implementation, or LMS Administration with hands-on platform configuration expertise.
- Relentless Curiosity & Problem-Solving: A natural instinct to ask the deeper questions, bypass surface-level requests to uncover root business needs, and craft practical, high-value workarounds when others hit a wall.
- Technical Fluency: A solid working knowledge of foundational web and enterprise technologies—including HRIS/CRM ecosystems, basic APIs, iPaaS, HTML, and CSS.
- Magnetic Storytelling: Polished demo chops with the ability to bridge the gap between technical nuance and executive business value for diverse stakeholder audiences.
- Data & Project Acumen: Sharp scoping, prioritization, and analytical instincts to turn raw platform usage data into actionable customer recommendations while effortlessly juggling multiple accounts.
- Pioneer Mindset: High comfort with ambiguity, strong emotional intelligence to navigate complex org dynamics, and genuine excitement for building an operating model from scratch.
✨ BONUS POINTS
- EdTech & Learning Expertise: Deep domain knowledge in learning technology (SCORM, xAPI, content models, or corporate L&D/HR Tech ecosystems).
- AI Builder Experience: Practical, hands-on experience building custom AI agents, structuring knowledge collections, or orchestrating automated AI workflows.
- Global Perspective: Proven track record supporting multi-region enterprise customers across varied time zones, or working proficiency in additional languages.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
We are looking for a Marketing Manager to develop and execute product marketing, branding, and digital strategies that strengthen market positioning, increase customer engagement, and support business growth. Developing and executing product marketing and branding strategies for business-to-consumer and business-to-business audiences.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Implementation is an activity every Fin customer experiences, whether they're buying Fin for the first time, expanding Fin to a new team, or adopting new features. More and more of those deployments are delivered by our partners, including the Salesforce partner community now ramping up on Fin. A partner-led deployment is only as good as the partner delivering it.
As a Partner Services Manager focused on Enablement, you'll own how our partners get certified and stay current. Your work runs from a partner's first day with Fin, through to the moment they're ready to lead customer deployments, and then every product release after that. Your primary responsibility is making sure every partner who works with a Fin customer has the knowledge, skills and readiness to deliver real value.
Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you're in the right place!
What will I be doing?
You will own partner enablement end to end: how partners get certified, and how they stay current as Fin evolves
You will onboard new partners with structured onboarding plans that take them from signed agreement to first deployment, covering Fin's product, our deployment methodology and our delivery standards
You will run partner certification, including bootcamps, assessments and scenario-based testing. You'll certify named consultants individually, not just partner firms
You will run Fin Deployment Partner Bootcamps, both in person and virtually, including joint bootcamps with Salesforce for its partner community
You will build and maintain enablement content, including curricula, online courses, playbooks, hands-on labs and demo environments, and keep it up to date as new features ship
You will check partner readiness before partners are assigned customer work. That means running readiness assessments, organising shadow and reverse-shadow on live deployments, and confirming that a partner has certified people and capacity in place
You will track each partner's progress from enabled (delivering under Fin's oversight) to certified (delivering independently), and keep partner and consultant certification records accurate
You will keep partners current through recertification, release briefings and regular partner office hours
You will use delivery data, such as Partner CSAT, Fin outcomes, escalations and QA findings, to spot skill gaps and turn them into targeted enablement
You will own enablement KPIs, including time to certification, certification pass rate, time to first deployment and post-certification delivery quality
You will work closely with the rest of the Deployment Services team, especially fellow Partner Services Managers and AI Deployment Consultants, to turn lessons from the field into better enablement
You'll collaborate with our Product, R&D and Education teams to get early access to new features and enable partners on them ahead of launch
You will cover enablement progress, certification status and skill gaps in each partner's Quarterly Business Review
What skills do I need?
4+ years of work experience, with 2+ years in implementation, partner enablement or technical training roles
Enablement Design: experience building training or certification programmes, ideally for partners, consultants or other technical audiences
Facilitation: confident leading workshops and multi-day bootcamps for technical audiences, both in person and virtually
Content Creation: the ability to turn complex product and deployment practices into clear courses, guides and hands-on exercises
Assessment: the judgement to tell whether someone can actually do the work, not just pass a quiz, and the confidence to give direct feedback
Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic), enough to speak credibly with technical partner teams
Programme Management: organised and detail-oriented, able to run several partner cohorts and certification tracks at once
Positivity and Engagement: a genuine interest in the work you do and a positive attitude!
Curiosity: a passion for learning, for technology and for solving problems
Adaptability: change is constant, and the Deployment Services Team values experimentation to find the best processes and solutions
Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic
Bonus skills & attributes
Experience running a partner enablement or certification programme at a SaaS company or systems integrator
Experience with learning management systems and course authoring tools
Experience with the Salesforce partner ecosystem
Experience training on SaaS products or, specifically, experience with Fin
Experience with AI Agents and / or Large Language Models
Hands-on experience delivering SaaS implementations yourself, as a consultant or implementation manager
Great examples of self-started projects with measurable success
Experience with RESTful API Integrations
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $157,500-$188,150. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: New York, NY (HQ); Remote (US); Denver, CO; Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $60,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About the role
Nebius is looking for a Senior / Lead Program Manager to help develop and execute our asset-light model for expanding AI infrastructure through partnerships.
You will work at the intersection of strategy, finance, commercial negotiations and execution. Your focus will be to turn complex partnership opportunities into clear business cases, workable commercial terms and agreements that support the needs of Nebius, our partners and our customers.
This role suits someone who combines structured problem-solving with strong financial understanding and the ability to move work forward across multiple teams. You should be comfortable assessing commercial trade-offs, bringing clarity to ambiguous problems and taking responsibility for progress.
This is an individual contributor role with significant cross-functional responsibility. You will lead projects and influence stakeholders without direct line-management responsibility.
What you’ll do
Develop commercial frameworks and term sheets.
Define proposed terms for asset-light partnerships, balancing financial returns, risk, responsibilities and the interests of Nebius and its partners.
Support the partnership team
. Build the operational framework, track and report progress, develop commercial guidelines
Build business cases with Finance.
Coordinate the analysis supporting partnership proposals, working through financial models, testing assumptions and assessing how different commercial terms affect the economics.
Shape contractual and legal structures.
Partner with Legal and relevant business teams to translate the commercial model into practical structures and agreements for partners and customers.
Drive cross-functional execution.
Bring together Finance, Legal, commercial, technical and operational stakeholders, establishing clear ownership, resolving dependencies and maintaining momentum.
Prepare decisions and recommendations.
Turn complex information into clear options, explain trade-offs and help stakeholders reach informed decisions.
Develop repeatable ways of working.
Capture lessons from individual partnerships and improve the frameworks, templates and processes that support the model as it grows.
What you’ll bring
Experience in management consulting or a strategy and operations role within a technology business.
Strong analytical and problem-solving skills, with the ability to break down unfamiliar, complex problems and develop practical recommendations.
Financial fluency: you can read and work with financial models, challenge assumptions and explain the commercial implications of the numbers. A specialist financial analyst background is not required.
Experience developing business cases, assessing commercial opportunities or supporting complex transactions and partnerships.
Confidence working with commercial terms and contracts alongside finance and legal specialists.
Strong stakeholder management skills, including the ability to align teams with different priorities and influence without formal authority.
The initiative and judgment to drive projects independently, manage ambiguity and recognise when a decision needs wider input.
Clear written and verbal communication, particularly when presenting analysis and recommendations to senior stakeholders.
Revenue operations background: Supporting sales or partnership teams with clear processes, compensation structure etc.
Experience that would be valuable
Work on large, complex projects in data centres, digital infrastructure, real estate, power or related sectors.
Revenue operations background: supporting sales or partnership teams with clear processes, compensation structure etc.
Exposure to partnership models, infrastructure economics or arrangements involving several commercial counterparties.
Experience taking a strategic recommendation through negotiation and into implementation.
Sector experience is valuable, but we are also interested in strong generalists who can learn a new business model quickly and apply sound commercial judgment.
Why join Nebius
Nebius is scaling a new generation of AI infrastructure across EMEA. You will have genuine ownership of how that infrastructure is designed, standardised and delivered, working on complex projects where technical judgement has a direct impact on speed, capacity and long-term operational performance.
Competitive compensation and benefits
Career growth and continuous learning
Flexibility, trust and real ownership
An international environment with highly experienced technical teams
The opportunity to shape infrastructure that powers the next generation of AI
Equal opportunity
Nebius is an equal opportunity employer committed to an inclusive workplace. We provide equal employment opportunities and do not discriminate on any characteristic protected by applicable law. Please tell us if you need an accommodation during the application process.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Нужен специалист, который уверенно работает с UE5 C++, понимает архитектуру gameplay-систем и умеет писать решения, которые можно поддерживать, расширять и переиспользовать.
Location: București, Romania
Workplace: none
EveryMatrix
is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to
300 customers worldwide.
But that's not all! We're not just about numbers,
we're about people
. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a dedicated Trainee Tax Analyst to join our team in Bucharest, Romania!
About the job:
You will have exposure to a wide range of international tax matters, and the opportunity to work with experienced tax professionals in a multinational environment. Hands-on experience across multiple jurisdictions with a supportive environment focused on learning, development, and career growth. As well as the possibility to progress into a more senior tax role as experience and responsibilities grow.
What You'll get to do:
Assist with the preparation and coordination of tax compliance obligations for group entities.
Support the collection, review, and organization of information required for tax filings and reporting.
Liaise with tax authorities and assist with administrative aspects of tax correspondence and inquiries.
Collaborate with internal stakeholders, including Finance, Legal, Treasury, and external advisors.
Maintain tax records, documentation, and compliance trackers.
Assist with tax registrations, compliance monitoring, and other tax-related administrative matters.
Provide general administrative support to the Group Tax team.
Support senior team members with day-to-day tax projects, research, reconciliations, and compliance activities.
Assist in the improvement and maintenance of tax processes, procedures, and internal controls
What we’re looking for:
Bachelor’s / Master’s degree (Accounting, Economics, Finance, Statistics, Mathematics or related fields).
Recent graduate (Internship 3 months) or candidate with up to 1-2 years of work experience (Junior).
Previous internship, volunteering, or work experience in accounting, taxation or finance is considered an asset.
Strong command of English, both written and spoken.
Interest in taxation, tax compliance, and international business.
Good working knowledge of Microsoft Office applications, particularly Excel, Word, Outlook, and internet-based research tools.
Strong attention to detail and organizational skills.
Proactive attitude and willingness to learn.
Ability to manage multiple tasks and meet deadlines.
Here's what we offer:
Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year.
Benefit from two Free Fridays each year, limited to one per quarter.
3 sick leave days per year, no doctor's note required.
Daily catered lunch or monthly lunch allowance.
Private Medical Subscription.
Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
Access to an Employee Assistance Program through TELUS Health.
Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym?
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Location: Remote, Netherlands; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Go-to-Market (GTM) Recruiter, you'll help GitLab build the go-to-market teams that drive our growth. In this individual contributor role, you'll partner with leaders across Sales, Marketing, Customer Success, Professional Services, Field Operations, Enablement, and Ecosystems and own searches from intake through close. You'll build inclusive pipelines and use data and market insight to guide hiring decisions, while growing into a trusted talent advisor.
What you'll do
Manage full-cycle searches for Account Executives, Solutions Architects, Customer Success, Sales Development, and Sales Operations, typically carrying 12-15 requisitions at a time, with accurate, timely documentation in Greenhouse.
Lead intake and kickoff conversations to align hiring teams on role scope, territory or segment, quota and ramp expectations, interview plans, and timelines, with senior team guidance as needed.
Partner with hiring teams on structured, equitable interviews with clear competencies and actionable feedback; challenge assumptions and escalate risks or blockers early.
Use talent-market research, compensation and on-target earnings (OTE) benchmarks, funnel metrics, and candidate feedback to shape search strategy and address hiring issues.
Assess sales candidates on track record, quota attainment, deal complexity, and experience relevant to GitLab's sales segments and approach.
Build research-based, diversity-focused sourcing plans that balance applicants, passive talent, referrals, internal talent, and targeted outreach.
Deliver a thoughtful candidate experience through disciplined pipeline management, proactive communication, timely feedback, and offer negotiations that clearly explain compensation and OTE.
Improve recruiting practices by sharing learnings and reusable resources, using artificial intelligence (AI) responsibly, and representing GitLab's mission, values, and culture.
What you'll bring
Full-cycle recruiting experience in competitive markets, including offer and compensation conversations.
Sales or go-to-market recruiting experience, or a strong interest in learning sales segments, quotas, OTE, ramp time, territory design, and sales cycles.
Developing advisor skills: building stakeholder trust, influencing without authority, and managing hiring team expectations.
Experience building proactive, diversity-focused sourcing strategies and balanced pipelines.
A data-informed approach that turns funnel insights into practical actions.
Strong organization across multiple requisitions and clear written and verbal communication across time zones, with attention to detail and candidate care.
Experience with an applicant tracking system and recruiting tools such as Greenhouse, LinkedIn Recruiter, Metaview, LinkedIn Insights, SeekOut, or comparable platforms; ability to evaluate AI-generated work, protect confidential information, and share responsible workflows with team members.
Technology or business-to-business (B2B) software recruiting experience is helpful, not required.
About the team
We work in a globally distributed, remote-first Talent Acquisition team where clear communication and reliable follow-through matter. Guided by GitLab's operating principles, including Speed with Quality, Ownership Mindset, and Customer Outcomes, we take ownership, move with urgency and rigor, and focus on hiring outcomes that matter to our internal customers. We share learnings and create reusable resources to continually improve the quality and consistency of hiring across GTM teams.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Lead the portfolio operating layer for Foundational Offers across enterprise and mission-critical services. This is a senior services and support business leadership role, bringing horizontal accountability to a portfolio that spans embedded AI guidance through premium engineering partnership.
Location: Kansas City, Missouri, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About the role
Duration:
3 months
Start date:
January 2027
Compensation:
Paid
Eligibility:
Current University student (Computer Science or related field), Recent Graduate or Early Career specialist
Work authorization:
Permitted to work in the job's location
Program Overview
The Nebius IT Data Center Technician Early Talent program is a structured 3-month work experience designed to introduce early-career candidates to hands-on enterprise data center operations. Early talent participants are embedded on the data center floor as
active team members alongside experienced DC Technicians and senior operations staff. Over the program, participants develop
foundational technical skills, learn Nebius operational standards and safety procedures, and progress from fully supervised tasks
toward working with increasing independence as their competency is demonstrated and validated.
What You Will Do
As an IT Data Center Technician Early Talent participant, you will work on the data center floor under the direct guidance of an experienced DC Technician. All hands-on work begins under close supervision. As you demonstrate proficiency and adherence to Nebius safety and operational standards, you will progressively take on tasks with greater independence — working toward completing assigned activities with minimal supervision by end of program.
Hardware & Infrastructure
Learn to identify, handle, and document server components, rack hardware, and data center equipment under direct technician supervision.
Observe and assist with physical installation, cabling, and labeling of server hardware in rack enclosures under guidance.
Assist with hardware inventory counts, asset tagging, and equipment tracking tasks as directed.
Shadow and support technicians during component replacements, hardware decommissions, and equipment staging activities.
Begin performing basic rack and stack tasks independently once foundational procedures have been trained and validated.
Cabling & Connectivity
Learn copper and fiber cabling standards, patch cord management, and labeling practices used at Nebius data center sites.
Assist with cable organization, dressing, and documentation under direct technician guidance.
Support connectivity checks and basic cable tracing tasks as assigned.
Documentation & Ticketing
Learn to use Nebius ticketing and asset management systems for logging work, updating hardware records, and tracking assigned tasks.
Assist with documentation of equipment configurations, cable layouts, and maintenance activities under technician review.
Begin entering and updating tickets independently for assigned work items once system proficiency is demonstrated.
Safety & Operational Standards
Complete all required Nebius data center safety training, site access procedures, and equipment handling certifications at program start.
Follow all safety protocols, access controls, and site procedures at all times while on the data center floor.
Never work unsupervised on live infrastructure or perform any task outside your validated scope without direct technician authorization.
Observe and learn Nebius operational standards including shift handoff procedures, escalation practices, and incident
documentation.
Learning & Development
Participate in structured weekly check-ins with your assigned DC Technician mentor to review skill progression and address questions.
Complete assigned Nebius training modules covering hardware fundamentals, data center operations, and safety throughout the program.
Shadow senior technicians during escalated incidents, complex deployments, and hardware troubleshooting activities to build technical awareness.
Actively engage during shadowing activities and take initiative in building your technical knowledge base throughout the 3 months.
Supervision & Progression
Early talent participants begin under close, continuous supervision for all data center floor activities. This is not a desk-based or observation-only role — you are an active participant on the floor from day one. Progression follows a structured competency model:
Weeks 1–3: Orientation and shadowing. All tasks under direct supervision with step-by-step guidance. Focus on safety, site familiarity, system access, and equipment identification.
Weeks 4–7: Assisted execution. You perform assigned tasks with your mentor present and reviewing all completed work before sign-off.
Weeks 8–10: Supervised independence. You complete defined tasks independently within your validated scope, checking in at key milestones. Technician remains nearby and available.
Weeks 11–12: Demonstrated competency. Qualified participants work with minimal supervision on fully validated tasks; technician oversight maintained for any task outside established scope.
Progression is based on demonstrated proficiency and adherence to Nebius standards — not time served. Participants who complete the program with strong evaluations will be considered for the Nebius early talent pipeline.
Core Physical Requirements
Ability to stand and remain on your feet for extended periods during active floor operations.
Ability to safely lift and position equipment up to 50 pounds unassisted; heavier loads with team-lift support.
Comfortable working at heights including ladders, raised platforms, and elevated data center infrastructure.
Ability to work in confined spaces such as under raised floors, within rack enclosures, and in cable management pathways.
Comfortable in environments with variable temperatures including cold aisle containment zones.
Manual dexterity to handle small form-factor components, precision cabling, and fine connector installations.
Ability to push or pull equipment carts and server sleds up to 500 pounds on level surfaces.
Compensation
We offer competitive salaries, ranging from $48k- $72k OTE (On Target Earnings) based on your experience
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$48,000
—
$72,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Minnesota, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About the role
Duration:
3 months
Start date:
January 2027
Compensation:
Paid
Eligibility:
Current University student (Computer Science or related field), Recent Graduate or Early Career specialist
Work authorization:
Permitted to work in the job's location
Program Overview
The Nebius IT Data Center Technician Early Talent program is a structured 3-month work experience designed to introduce early-career candidates to hands-on enterprise data center operations. Early talent participants are embedded on the data center floor as
active team members alongside experienced DC Technicians and senior operations staff. Over the program, participants develop
foundational technical skills, learn Nebius operational standards and safety procedures, and progress from fully supervised tasks
toward working with increasing independence as their competency is demonstrated and validated.
What You Will Do
As an IT Data Center Technician Early Talent participant, you will work on the data center floor under the direct guidance of an experienced DC Technician. All hands-on work begins under close supervision. As you demonstrate proficiency and adherence to Nebius safety and operational standards, you will progressively take on tasks with greater independence — working toward completing assigned activities with minimal supervision by end of program.
Hardware & Infrastructure
Learn to identify, handle, and document server components, rack hardware, and data center equipment under direct technician supervision.
Observe and assist with physical installation, cabling, and labeling of server hardware in rack enclosures under guidance.
Assist with hardware inventory counts, asset tagging, and equipment tracking tasks as directed.
Shadow and support technicians during component replacements, hardware decommissions, and equipment staging activities.
Begin performing basic rack and stack tasks independently once foundational procedures have been trained and validated.
Cabling & Connectivity
Learn copper and fiber cabling standards, patch cord management, and labeling practices used at Nebius data center sites.
Assist with cable organization, dressing, and documentation under direct technician guidance.
Support connectivity checks and basic cable tracing tasks as assigned.
Documentation & Ticketing
Learn to use Nebius ticketing and asset management systems for logging work, updating hardware records, and tracking assigned tasks.
Assist with documentation of equipment configurations, cable layouts, and maintenance activities under technician review.
Begin entering and updating tickets independently for assigned work items once system proficiency is demonstrated.
Safety & Operational Standards
Complete all required Nebius data center safety training, site access procedures, and equipment handling certifications at program start.
Follow all safety protocols, access controls, and site procedures at all times while on the data center floor.
Never work unsupervised on live infrastructure or perform any task outside your validated scope without direct technician authorization.
Observe and learn Nebius operational standards including shift handoff procedures, escalation practices, and incident
documentation.
Learning & Development
Participate in structured weekly check-ins with your assigned DC Technician mentor to review skill progression and address questions.
Complete assigned Nebius training modules covering hardware fundamentals, data center operations, and safety throughout the program.
Shadow senior technicians during escalated incidents, complex deployments, and hardware troubleshooting activities to build technical awareness.
Actively engage during shadowing activities and take initiative in building your technical knowledge base throughout the 3 months.
Supervision & Progression
Early talent participants begin under close, continuous supervision for all data center floor activities. This is not a desk-based or observation-only role — you are an active participant on the floor from day one. Progression follows a structured competency model:
Weeks 1–3: Orientation and shadowing. All tasks under direct supervision with step-by-step guidance. Focus on safety, site familiarity, system access, and equipment identification.
Weeks 4–7: Assisted execution. You perform assigned tasks with your mentor present and reviewing all completed work before sign-off.
Weeks 8–10: Supervised independence. You complete defined tasks independently within your validated scope, checking in at key milestones. Technician remains nearby and available.
Weeks 11–12: Demonstrated competency. Qualified participants work with minimal supervision on fully validated tasks; technician oversight maintained for any task outside established scope.
Progression is based on demonstrated proficiency and adherence to Nebius standards — not time served. Participants who complete the program with strong evaluations will be considered for the Nebius early talent pipeline.
Core Physical Requirements
Ability to stand and remain on your feet for extended periods during active floor operations.
Ability to safely lift and position equipment up to 50 pounds unassisted; heavier loads with team-lift support.
Comfortable working at heights including ladders, raised platforms, and elevated data center infrastructure.
Ability to work in confined spaces such as under raised floors, within rack enclosures, and in cable management pathways.
Comfortable in environments with variable temperatures including cold aisle containment zones.
Manual dexterity to handle small form-factor components, precision cabling, and fine connector installations.
Ability to push or pull equipment carts and server sleds up to 500 pounds on level surfaces.
Compensation
We offer competitive salaries, ranging from $48k- $72k OTE (On Target Earnings) based on your experience
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$48,000
—
$72,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
ГибридleadNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
Europe
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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ГибридToronto, Ontario; Global Perspective: Proven track record supporting multi-region enterprise customers across varied time zones, or working proficiency in additional languages
San Francisco, California
УдалённоNew York, NY (HQ); Remote (US); Denver, CO; Miami, FL; Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL; Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
УдалённоleadRemote - Europe
СтажёрBucurești, Romania
УдалённоRemote, Netherlands; Remote, United Kingdom; Strong organization across multiple requisitions and clear written and verbal communication across time zones, with attention to detail and candidate care