Location: Gurugram, Haryana, India
NEOLYTIX · INCREDIBLY
Platform Configuration Analyst
InCredibly Platform Configuration | Non-Ops | Gurugram
DEPARTMENT
Non-Ops
EXPERIENCE
2–5 Years
LOCATION
Gurugram (Onsite)
SHIFT
US Shift
REPORTS INTO
Manager
⚠ US Shift: This role operates on a US-aligned shift from our Gurugram office. Consistent availability during US business hours is required. Apply only if you can commit to this onsite.
About the Role
Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States, with delivery operations in Gurugram, Manila, and Chicago. InCredibly is the platform we built to run our credentialing, enrollment, and licensing operations: a rules-driven system that manages workflows, documents, timelines, and payer requirements across thousands of providers.
The platform is configurable by design. Payer requirements, document checklists, follow-up protocols, and workflow variants live in a rules layer and knowledge base, not in code. When the rules are right, the platform does the work. When they are missing or wrong, people do it by hand. This role owns that rules layer.
This is not a delivery role and not a development role. You are the person who decides how the platform thinks. Half the job is keeping the knowledge base accurate. The other half is turning what our operations team knows into configuration the platform can execute: workflow rules, stage templates, gate conditions, validation rules, and defaults that reduce manual work for analysts on the floor.
What You Will Do
1. Knowledge Base & Rules Management
Build and maintain the platform knowledge base: document checklists, validation rules, follow-up protocols, and workflow defaults, structured so the system acts on them rather than as prose for a human to read.
Author configuration rules by work type, category, and variant. Keep them current as operational requirements evolve.
Own the flag queue: triage issues raised by analysts, fix them, and route changes through the change-request approval workflow.
2. Workflow Configuration
Translate operational patterns into workflow configuration: stage sequences, variant rules, SLA adjustments, gate requirements, and follow-up cadences.
Design and test configuration changes before they go live. Version your changes, document why you made them, and maintain a clean audit trail.
Coordinate with operations leads to understand process changes and translate them into updated configuration.
3. Schema & Data Model Partnership
Work with the engineering team when a real-world rule does not fit the existing schema. Spot the mismatch, articulate why, and propose the change with enough context for a developer to act on it.
Use SQL to validate your own work and verify data accuracy before changes hit production.
4. Measurement & Training
Track what your rules do: reductions in manual touches, rework, and first-pass failures. Propose the next configuration improvement candidates from this data.
Write SOPs by work type and brief analysts on how configuration changes affect their workflows. You write for people who will run the process, not for a file.
What You Bring
Must-Have
2 to 5 years configuring rules, data, or workflows in an enterprise platform. Backgrounds that translate well: benefit or provider configuration in payer systems (Facets, QNXT, HealthRules, Amisys), EHR application analysis (Epic, Oracle Health, Meditech), enterprise SaaS administration (Salesforce, ServiceNow, Workday, Pega), or business rules engine configuration.
A demonstrated ability to take an unstructured source document, a policy, a set of requirements, an email thread, and decompose it into fields, conditions, exceptions, and checklists. You will be asked to show this in a work sample.
Basic SQL: you use it to query, validate, and reconcile data. Not a course listing.
Version control and change discipline: you document why you made a change, test before you push, and own the outcome when something breaks downstream.
Clear written English. Other people will run the SOPs and playbooks you write.
Strong Preference
Experience with configurable workflow engines, BPM platforms, or business rules engines where you designed the rules, not just executed them.
JIRA: used for managing configuration change requests, flag queues, and work tracking alongside engineering and operations teams.
BPMN 2.0 awareness: ability to read and interpret process flow diagrams and translate them into platform workflow configuration.
Prior experience working with US clients or in a US time-zone overlap model.
Experience across more than one platform or system type: the ability to map a rule from one configuration environment to another.
Nice-to-Have
Exposure to US healthcare operations, RCM workflows, or provider credentialing and enrollment.
Familiarity with credentialing technology platforms such as symplr, Modio Health, Medallion, or similar.
Salesforce, ServiceNow, or Workday administration certification.
Epic certification or formal Facets/QNXT training.
Who You Are
You see structure in a document that most people read as prose. A requirements page is a schema to you before it is a process.
You break things before calling a configuration complete, because you have actually tested it.
You write documentation that the person after you can follow without asking questions.
You push back on vague requirements because you know what happens when a rule is ambiguous and live.
Eligibility Criteria
Education: Graduate degree in any discipline. Computer science, information systems, or a business-adjacent field is an advantage but not required.
SQL: actively used for validation and data checking, not just listed as a skill. Assessed in the work sample.
Shift: US-aligned shift, onsite in Gurugram. Consistent availability during US business hours is required from day one.
Notice Period: 60 to 90 days is typical for this profile. Please state your notice period clearly.
Performance Expectations
What success looks like:
First 90 days: domain immersion complete. Playbooks, checklists, and follow-up defaults are live for the highest-volume work types. You own the flag queue and the change-request workflow.
6 months: your first configuration improvements are in production and measured. Analysts treat the knowledge base as the source of truth rather than their own notes.
12 months: the rules layer, not analyst memory, drives most routine work. You are defining the next configuration roadmap with the Manager.
Hiring Process
Stage 1: Application review. Include a short note with your CV (150 to 200 words): describe one rule, template, or configuration you built that removed manual work. What was the source? How did you structure it? What happened after it went live? Applications with the note are reviewed first.
Stage 2: TA screening call (20 minutes). Role fit, configuration background, and SQL usage check.
Stage 3: Work sample (90-minute take-home, mandatory). You receive a business rules document and structure it into fields, conditions, checklists, and gate conditions. Skippable by nothing.
Stage 4: Hiring manager interview with the Product Owner covering your work sample output and configuration approach.
Stage 5: Domain and technical interview with Operations Leadership and Engineering.
Stage 6: Offer.
Why Join Neolytix
Greenfield Ownership
You define the rules layer of a live platform used in production every day. Not maintaining someone else's configuration. Not a ticket queue.
Direct Access
You work with the Product Owner and Operations Leadership directly. No multi-layer hierarchy between you and the decision.
Domain You Can Learn
US healthcare and credentialing operations are taught by the team. The configuration aptitude is what we hire for.
Product Trajectory
InCredibly is moving toward standalone software licensing. The person who defines how the platform encodes rules grows with it.
Gurugram, Haryana, India; Propose the next configuration improvement candidates from this data; Prior experience working with US clients or in a US time-zone overlap model
Задачи:
— Администрирование PLM систем
— Управление инженерными изменениями
— Управление данными продукта
Требования:
— Опыт работы с системами PLM
— Знание управления конфигурациями, цепочками поставок, спецификациями (BOM), производством, управлением запасами
— Опыт работы с Jira, ERP системами, включая NetSuite
Условия:
— Гибридный формат работы в Wilmington, MA
— Зарплата $135,000 - $175,000 в год
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Team: Global Applications – Information Technology
Hasbro is expanding its global digital capabilities with S/4HANA as the foundation of our enterprise operations. We are seeking a Senior Materials & Logistics Functional Lead to own and advance our global S/4HANA Materials Management (MM), Inventory Management (IM), and Logistics Execution (LE) processes. This is a forward-looking role focused on building modern, scalable supply chain capabilities to support our growing Direct-to-Consumer and B2B operations worldwide.
You will serve as the lead strategist and solution owner for procurement, inbound and outbound logistics, warehousing, and inventory processes. This role plays a key part in defining standards, shaping the roadmap, and ensuring that our S/4HANA capabilities drive operational excellence across Hasbro’s global supply chain.
What You’ll Lead
Act as the global process owner for S/4HANA MM/IM/LE, promoting adoption of S/4HANA-native functionality.
Define and maintain global process standards, documentation, and best practices across procurement, warehousing, logistics, and inventory management.
Lead continuous improvement initiatives that enhance accuracy, scalability, and efficiency in supply chain operations.
Support Hasbro’s global digital roadmap across Direct-to-Consumer and Business-to-Business channels.
Solution Design & Delivery
Translate business strategies into scalable, S/4HANA-native functional designs for procurement, warehouse operations, goods movement, and outbound logistics.
Facilitate future-state design sessions that emphasize S/4HANA simplification concepts and best practices.
Oversee configuration, enhancements, and testing activities across the MM/LE landscape.
Develop and coordinate User Acceptance Testing, ensuring business alignment and readiness.
Cross-Functional Collaboration
Partner with Procurement, Logistics, Warehousing, Finance, Sales, and other functions to deliver integrated end-to-end supply chain processes.
Guide external consultants, developers, and functional peers to ensure cohesive solution delivery across modules.
Support integrations with 3PL providers, Transportation Management Systems, Freight Payment systems, and other partners using IDoc, BAPI, ALE, and SAP Integration Suite.
Governance & Continuous Improvement
Maintain functional documentation, SOPs, and training materials.
Drive standardization of business processes and development practices across the Global Applications team.
Lead initiatives that streamline material flows, improve warehouse efficiency, and optimize delivery and shipment processes.
What You Bring
5+ years of SAP MM/IM/LE configuration and functional solution design experience, with direct S/4HANA exposure preferred.
Strong understanding of procurement, materials management, inventory control, warehouse processes, and outbound logistics.
Expertise across key S/4HANA MM/LE functions, including Purchase Requisitions, Purchase Orders, Stock Transport Orders, Release Strategies, Goods Issue/Receipt, Delivery & Shipment Processing, and Warehouse Management concepts.
Familiarity with adjacent modules (Finance, SD) and end-to-end supply chain flows.
Demonstrated ability to lead cross-functional teams and influence stakeholders.
Bachelor’s degree preferred or equivalent experience.
Why This Role Matters
This role is critical to Hasbro’s global supply chain strategy and offers the opportunity to:
Own next-generation S/4HANA MM/LE processes
Lead digital transformation across procurement, warehousing, and logistics
Strengthen operational excellence across global D2C and B2B channels
Ensure S/4HANA becomes a strategic driver of business value
You will play an essential role in modernizing how Hasbro manages materials, inventory, and logistics in a rapidly evolving digital supply chain ecosystem.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$107,800
—
$161,700 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Colorado Springs, Colorado, United States
About the Role
iCapital is looking to hire an Analyst Configuration Developer who is responsible for implementing and maintaining business rules within FireLight®, Hexure’s (now part of iCapital) proprietary SaaS electronic fulfillment platform. This role builds on foundational configuration skills to handle moderately complex business logic, ensuring that financial product applications are completed “In-Good-Order” with accuracy, completeness, and compliance. This individual will collaborate closely with internal teams and clients to deliver high-quality solutions, improve user experience, and meet project timelines and KPIs.
Responsibilities
Configure and maintain business rules within FireLight® to drive accurate and compliant user experiences for financial product applications.
Implement configuration components including Role Codes, Review Queues, Needs Determination, mapping documents, and admin mappings.
Ensure applications meet standards across completeness, compliance, and business requirements.
Participate across the SDLC including requirements understanding, configuration, testing, and deployment support.
Perform unit and integration testing to validate accuracy and quality of configured business rules.
Support customer deployments, ensuring timely and accurate implementation of configurations.
Monitor and resolve issues via ticketing systems (Jira), ensuring timely turnaround and minimal client disruption.
Provide Tier 2 production support by troubleshooting configuration-related issues and triaging client tickets.
Collaborate with cross-functional teams to resolve defects, improve configurations, and enhance platform performance.
Use AI tools to accelerate rule creation, scenario testing, and issue investigation to improve efficiency and reduce rework.
Ensure adherence to coding best practices including simplicity, modularity, and reusability.
Meet utilization, productivity, and quality benchmarks, including low churn and on-time delivery.
Participate in team meetings, providing clear updates on progress, risks, and dependencies.
Qualifications
1–3 years of experience in a technical or configuration-focused role
Strong proficiency in XML (creation, editing, troubleshooting) and understanding of structured business logic
Solid understanding of Software Development Life Cycle (SDLC) in a SaaS environment
Familiar with FireLight® platform components and configuration concepts (or ability to ramp quickly)
Working knowledge of tools such as Jira (ticketing), OpenAir (time tracking), Notepad++ (rule development), and Adobe Acrobat
Exposure to integrations with third-party platforms (i.e. Salesforce, Redtail, Yellow Pages) is a plus
Foundational understanding of financial services domain (insurance, annuities, life insurance processes, compliance requirements)
Strong problem-solving skills with attention to detail and accuracy
Able to manage multiple tasks and priorities in a fast-paced environment
Effective written and verbal communication skills with the ability to collaborate across teams
Self-driven with a learning mindset and willingness to adopt new technologies, including AI-enabled tools
Able to work independently with minimal supervision while contributing effectively as part of a team
Benefits
The base salary range for this role is $65,000 to $80,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in the greater Denver/Colorado Springs area.
For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Spain; Serbia; Poland; Portugal; Budva, Montenegro
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks.
In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company.
We are looking for a Dev Manager to lead the engineering team responsible for endpoint configuration management capabilities. You will combine engineering leadership with hands-on technical expertise to help customers define desired configurations, apply changes safely, and maintain consistent settings across their environments.
Lead and develop a team of engineers, providing technical direction, mentoring, and regular feedback.
Own delivery outcomes within the agreed scope, provide practical estimates, and make capacity and priority tradeoffs visible.
Work with Product Management and EVP to define priorities and translate customer needs into executive reporting capabilities.
Oversee the design, development, and maintenance of configuration management features, including: Configuration policies, templates, and reusable settings, including CIS Benchmark-based baselines.
Assessment of endpoint configurations against supported baselines and reporting of deviations.
Endpoint targeting, grouping, and policy assignment.
Configuration discovery and comparison with desired state.
Detection and remediation of configuration drift.
Validation, staged rollout, and rollback of configuration changes where supported.
Configuration status reporting, change history, and audit trails.
Guide technical decisions within the assigned domain from solution design through development and production rollout, coordinating cross-cutting architecture and security decisions with their designated owners.
Establish clear definitions for metrics, reporting periods, data freshness, and missing data so customers can interpret results accurately.
Coordinate with Product Value and core engineering teams on source data, reporting content, access controls, and shared infrastructure.
Own automated pipelines for building, testing, validating, and deploying reporting services.\
Apply AI technologies where they improve development
Requirements
What we're looking for
Experience leading software engineers and owning the delivery and operation of production systems.
Strong software engineering fundamentals and the ability to guide architecture and contribute to technical problem-solving.
Excellent knowledge of Node.js, JavaScript, TypeScript, and Python.
Experience building and operating AWS services in production.
Hands-on experience with endpoint management, configuration automation, or systems that enforce desired state.
Understanding of operating system configuration, policy evaluation, idempotent operations, and safe change execution.
Experience designing systems that handle intermittent connectivity and partial failures.
Strong communication skills and the ability to align engineering work with product priorities.
Professional working proficiency in English for leading an English-speaking team and collaborating across functions.
Nice to have
Experience writing automated tests for configuration changes and remediation workflows.
Proficiency in SQL.
Experience with PowerShell and Windows administration.
Experience with runtime isolation and sandboxing for sensitive execution.
Experience in B2B SaaS, security, compliance, or data governance.
Experience building high-load products with numerous endpoints.
Experience with CIS Benchmarks, configuration baselines, policy versioning, and auditability.
Benefits
Fully remote work, giving you the flexibility you need in the modern world.
A collaborative environment encouraging you to own your domain and implement best practices.
Stable income, benefits, flexible working hours, and opportunities for promotion.
Friendly and professional peers, eager to help and help you grow.
A multitude of interesting challenges and opportunities.
Location: United States
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks.
In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company.
We are looking for a Dev Manager to lead the engineering team responsible for endpoint configuration management capabilities. You will combine engineering leadership with hands-on technical expertise to help customers define desired configurations, apply changes safely, and maintain consistent settings across their environments.
Lead and develop a team of engineers, providing technical direction, mentoring, and regular feedback.
Own delivery outcomes within the agreed scope, provide practical estimates, and make capacity and priority tradeoffs visible.
Work with Product Management and EVP to define priorities and translate customer needs into executive reporting capabilities.
Oversee the design, development, and maintenance of configuration management features, including: Configuration policies, templates, and reusable settings, including CIS Benchmark-based baselines.
Assessment of endpoint configurations against supported baselines and reporting of deviations.
Endpoint targeting, grouping, and policy assignment.
Configuration discovery and comparison with desired state.
Detection and remediation of configuration drift.
Validation, staged rollout, and rollback of configuration changes where supported.
Configuration status reporting, change history, and audit trails.
Guide technical decisions within the assigned domain from solution design through development and production rollout, coordinating cross-cutting architecture and security decisions with their designated owners.
Establish clear definitions for metrics, reporting periods, data freshness, and missing data so customers can interpret results accurately.
Coordinate with Product Value and core engineering teams on source data, reporting content, access controls, and shared infrastructure.
Own automated pipelines for building, testing, validating, and deploying reporting services.\
Apply AI technologies where they improve development
Requirements
What we're looking for
Experience leading software engineers and owning the delivery and operation of production systems.
Strong software engineering fundamentals and the ability to guide architecture and contribute to technical problem-solving.
Excellent knowledge of Node.js, JavaScript, TypeScript, and Python.
Experience building and operating AWS services in production.
Hands-on experience with endpoint management, configuration automation, or systems that enforce desired state.
Understanding of operating system configuration, policy evaluation, idempotent operations, and safe change execution.
Experience designing systems that handle intermittent connectivity and partial failures.
Strong communication skills and the ability to align engineering work with product priorities.
Professional working proficiency in English for leading an English-speaking team and collaborating across functions.
Nice to have
Experience writing automated tests for configuration changes and remediation workflows.
Proficiency in SQL.
Experience with PowerShell and Windows administration.
Experience with runtime isolation and sandboxing for sensitive execution.
Experience in B2B SaaS, security, compliance, or data governance.
Experience building high-load products with numerous endpoints.
Experience with CIS Benchmarks, configuration baselines, policy versioning, and auditability.
Benefits
Fully remote work, giving you the flexibility you need in the modern world.
A collaborative environment encouraging you to own your domain and implement best practices.
Stable income, benefits, flexible working hours, and opportunities for promotion.
Friendly and professional peers, eager to help and help you grow.
A multitude of interesting challenges and opportunities.
Location: Mexico City
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
About the role
Merchant Configuration sets up how our merchants process payments, and those changes go straight into our live production systems. A mistake here isn't a typo. It can have a financial or compliance cost. That's why this team works to a standard of 99.5%+ accuracy and completes 95% of cases within 24 hours.
You'll join our new Mexico City team as its third analyst, part of a global Merchant Configuration team of around 25. You'll support our US merchants, setting up, updating and closing merchant accounts in Salesforce. About 70% of the work follows defined processes. The other 30% calls for judgement, especially when a merchant asks for something unusual and the right answer is "that won't work, here's what will."
What you'll do
- Set up, update and close merchant accounts accurately, following defined processes to the letter
- Check your own work before it goes live. Accuracy here is the job itself, not a nice extra
- Handle complex, non-standard merchant requests, and push back with a better solution when a request won't work
- Work with internal stakeholders to understand what they need and get cases resolved quickly
- Contribute to team projects such as card scheme mandates (for example, Account Funding Transaction setups)
- Build deep knowledge of our configuration products, so that within 90 days you can handle full end-to-end setups on your own
What we're looking for
- At least 1 year of experience in an operations role where accuracy and following process mattered, for example payments operations, product operations, risk/KYC, or implementation. Recent graduates with strong, relevant internships are welcome to apply.
- A track record of detailed work, with examples you can talk through: errors you caught, quality checks you built, processes you improved
- Very good written and spoken English. All work and communication is in English
- You take feedback well and act on it, stay steady under pressure, and work well in a team
- You've used AI tools in practical ways to work faster or more accurately, and can explain how
Nice to have
- Knowledge of the payments lifecycle, or experience at a payment processor, fintech or e-commerce company
- Experience with Salesforce
This role is not for you if:
- You don't have the right to work in Mexico. We are not able to sponsor a visa for this role
- You can't be in our Mexico City office Tuesday to Thursday every week
- You aren't open to switching to US West Coast hours if the business needs it. The role normally works Mexico hours, but contracts include this flexibility
- You prefer to approximate and move on. This team has no room for "close enough"
What we offer
- Two to three months of structured training and shadowing before you work on your own
- A clear career path: Analyst I → Analyst II → Senior Analyst → Team Lead, with promotion based on performance rather than time in role
- A founding seat on a new team in one of our newest locations
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Hasbro is building the next generation of digital capabilities, with S/4HANA at the core of our global transformation. We are seeking a Senior Order-to-Cash Functional Lead to own and advance our S/4HANA OTC landscape. This role is not transitional; it is designed for a leader who will define future-ready processes, drive standardization, and shape how we deliver exceptional customer, retail, and partner experiences worldwide.
You will serve as the primary strategist and design authority for OTC business processes, ensuring they leverage modern S/4HANA functionality and align with Hasbro’s evolving digital, D2C, and B2B strategies.
What You’ll Lead
Act as the global owner for S/4HANA OTC processes, championing adoption of standard capabilities over legacy ECC approaches.
Define and maintain global OTC process standards, policies, and best-practice designs.
Drive continuous improvement across order management, pricing, ATP, delivery execution, billing, and credit management.
Support Hasbro’s global digital roadmap across Direct-to-Consumer and Business-to-Business channels.
Solution Design & Delivery
Translate business strategies into scalable, S/4HANA-native OTC solutions.
Lead functional design sessions, model future-state processes, and educate stakeholders on S/4 capabilities.
Oversee configuration, enhancements, and testing activities, ensuring high-quality delivery.
Coordinate User Acceptance Testing for OTC initiatives.
Cross-Functional Collaboration
Partner with Finance, Materials Management, Inventory Management, Warehouse Management, and Procurement to deliver fully integrated end-to-end OTC processes.
Guide external consultants, developers, and internal teams to ensure solutions align with S/4HANA standards.
Support integrations using IDoc, BAPI, ALE, and SAP Integration Suite in scalable, cloud-aware patterns.
Governance & Documentation
Maintain process documentation, training materials, and functional specifications.
Contribute to IT governance, ensuring consistent development practices, quality standards, and methodology adherence.
What You Bring
5+ years of SAP SD configuration and functional solution design experience, with direct S/4HANA exposure strongly preferred.
Strong understanding of the Order-to-Cash lifecycle and the ability to articulate S/4HANA advantages and simplification concepts.
Expertise in S/4HANA Sales & Distribution including order management, pricing, ATP, delivery processing, billing innovations, and FSCM credit management.
Experience designing integrated processes across Finance, MM, IM, WM, and Procurement.
Working knowledge of S/4 architecture, Fiori UX, and embedded analytics.
Ability to lead cross-functional teams and influence decisions across business and technology groups.
Bachelor’s degree preferred or equivalent relevant experience.
Why This Role Matters
This position is a core contributor to Hasbro’s global digital transformation and is uniquely positioned to:
Own and define future-ready OTC processes
Drive adoption of S/4HANA-native capabilities
Shape the enterprise-wide SAP roadmap
Strengthen global operational excellence across D2C and B2B channels
You will play a pivotal role in modernizing how Hasbro delivers products and experiences to customers around the world.
We are an Equal Opportunity / Affirmative Action Employer
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you have a disability and require assistance in this application process and need to request an accommodation, please contact your recruiter or coordinator.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$107,800
—
$161,700 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Valencia
Workplace: OnSite
ROLE HIGHLIGHTS:
- Configuration Manager
- Location: Valencia, Spain
- Department: Manufacturing Assurance; Global Manufacturing Organisation
- Reports to: Configuration and Change Team Lead
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
We are looking for a highly skilled Configuration Manager to join our Configuration Management and Change Control team within the Global Manufacturing Organization (GMO). In this role, you will play a crucial part in executing our CM functions across multi-domain environments and ensuring flawless product data integrity for multi-site manufacturing.
As a Configuration Manager, your mission is to actively bridge engineering and manufacturing by capturing product information, structuring it effectively, and managing changes throughout the product lifecycle for the local production site. Reporting to the global CM Team, you will act as a subject matter expert, driving configuration consistency and ensuring changes are rigorously controlled and documented within the local site.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Execute and support the continuous improvement of the Configuration Management Standard Operating Procedures (CM SOPs).
- Establish and manage product baselines for assigned segments, ensuring absolute data consistency across PLM, ERP and MES systems.
- Independently manage the day-to-day change management process for assigned projects; process ECRs, ECOs, RFDs, and RFWs, and actively participate in or facilitate Change Control Boards (CCB).
- Structure and maintain EBOM/MBOM as well as CIDL/ABCL configurations, ensuring seamless transitions and accurate product breakdowns.
- Apply and enforce item classification schemes, part numbering conventions, and product breakdown structures across hardware and software.
- Ensure that all relevant personnel at the site are trained on CM processes, workflows, and system usage, and maintain awareness of updates or changes to established procedures.
- Act as an ambassador for the PLM and MES platforms, proactively guiding cross-functional teams on CM best practices and effective system utilization to drive adoption, streamline workflows, and protect data integrity.
- Collaborate closely with program managers, engineers, supply chain, and quality assurance to resolve configuration issues and maintain integrity.
- Track and compile CM metrics, KPIs, and configuration status reports for your assigned projects, identifying risks and proposing solutions.
- Adapt CM practices to suit a rapid-paced environment, balancing prototype cycles, design iterations, and multi-program concurrency.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- Engineering background (Bachelor’s in electrical, electronics, mechanical, aerospace, or a relevant engineering discipline).
- 4 to 6 years of experience in configuration management or a closely related engineering discipline within the aerospace, defense, or automotive industry.
- Working knowledge of configuration management standards (e.g., ECSS-M-ST-40, EIA-649, or MIL-STD-973).
- Experience with hardware and/or software configuration management within a multi-domain product environment.
- Demonstrated experience processing change documentation and actively contributing to a CCB.
- Strong understanding of the distinction between EBOM and MBOM, product breakdown structures, and item classification methodologies.
- Hands-on experience with at least one PLM system (e.g., Arena, Windchill, Teamcenter, Enovia, Aras) and familiarity with an MES or ERP system.
- Ability to work independently and collaboratively in a fast-paced environment where processes are still maturing.
- Fluent in English. Spanish is a plus.
NICE TO HAVES:
- Familiarity with ground segment or mission operations system architectures.
- Exposure to software CM concepts (version control, branching strategies, CI/CD pipelines).
- Demonstrated experience in programming and AI tools for creating automations, tools and for day-to-day use
- Experience assisting in the implementation or testing of PLM/MES system updates.
- Certification or coursework in CM (e.g., CM2, CMIPC, NDIA CM training).
- Experience in a manufacturing scale-up or transition environment.
APPLICATION PROCESS
- Talent Screening
- Hiring Manager Interview
- Assessment and Presentation
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Configuration Specialist
- Location: Espoo, Finland
- Department: Manufacturing Assurance; Global Manufacturing Organisation
- Reports to: Configuration and Change Team Lead
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
We are looking for a detail-oriented Configuration Specialist to support our Configuration Management and Change Control team within the Global Manufacturing Organization (GMO). This role is vital for maintaining the day-to-day operational integrity of our product data as we scale across multi-domain environments for multi-site manufacturing..
As a Configuration Specialist, your mission is to ensure that product information is accurately entered, tracked, and maintained within our systems. Reporting to the CM Team Leader, you will support GMO and the engineering teams by administering change documentation, routing approvals, and ensuring adherence to configuration standards.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Support the implementation of the Configuration Management Standard Operating Procedures (CM SOPs) by executing daily CM administrative tasks and ensuring process compliance.
- Perform data entry and maintain accurate product baselines within PLM and MES systems under the guidance of the team.
- Drive and administer the change management workflows; route ECRs, ECOs, Deviations, and Waivers for approval, track their status, and prepare agendas/minutes for reviewers/approvers.
- Assist in updating and maintaining EBOMs, MBOMs, and associated document lists (CIDL/ABCL) to reflect approved changes.
- Ensure that new parts and documents strictly adhere to established item classification schemes and part numbering conventions.
- Act as an ambassador for the PLM and MES platforms, proactively guiding cross-functional teams on CM best practices and effective system utilization to drive adoption, streamline workflows, and protect data integrity.
- Generate regular configuration status reports and extract CM metrics to support the team’s KPI tracking.
- Maintain organized configuration records and ensure all documentation is properly archived and accessible for audits.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- Engineering background (Bachelor’s in electrical, electronics, mechanical, aerospace, or a relevant engineering discipline).
- Prior experience in configuration management or a closely related engineering discipline.
- Strong attention to detail and a methodical approach to managing large amounts of data and documentation.
- Understanding of the distinction between EBOM and MBOM, product breakdown structures, and item classification methodologies.
- Hands-on experience using tools like PLM, ERP, MES or document management systems (e.g., Arena, Windchill, Teamcenter, SAP).
- Ability to communicate technical and process-related information clearly across diverse teams, including Engineering, Manufacturing, and Operations, and to support alignment in a cross-functional environment.
- Comfortable operating in a fast-paced, dynamic environment with changing priorities.
- Fluent in English.
NICE TO HAVES:
- Exposure to the aerospace, defense, or automotive manufacturing industries.
- Basic awareness of configuration management standards (e.g., ECSS-M-ST-40, EIA-649) or willingness to learn.
- Familiarity with algorithm development and AI tools for creating automations and tools for day-to-day tasks.
- Familiarity with software version control tools (e.g., Git, Jira) or software development lifecycles.
- Experience in drafting technical documentation or standard operating procedures (SOPs).
- Experience in a manufacturing scale-up or transition environment.
APPLICATION PROCESS
- Talent Screening
- Hiring Manager Interview
- Assessment and Presentation
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
As a member of the Teleport Customer Solutions Team, you will own the full post-sales lifecycle for a portfolio of strategic customers: implementation, technical support, ongoing business reviews, and identifying expansion opportunities. You will be responsible for implementing, supporting, evangelizing, and expanding Teleport at our top customers, and dedicated to proactively driving adoption so that they achieve the maximum value from all Teleport products and solutions.
This is a deeply technical role. Many of our customers run Teleport on Kubernetes, and you will be expected to operate comfortably at the cluster level: designing and deploying Teleport in customer environments, troubleshooting failing workloads, and debugging access, networking, and certificate issues alongside customer engineers.
You will work directly with customers to design solution architecture, deploy and configure Teleport hands-on, share implementation best practices, triage and debug technical issues, develop and maintain training programs, evangelize the solution to a wider customer organization, and plan and assist with enterprise-wide rollouts. You will act as a customer champion within Teleport and help prioritize product feedback by working with the Product team. As a Senior Technical Account Manager, you will be the primary lead for identifying and providing initial triage of technical blockers via shared chat, ticket, and meetings.
As our company grows and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset.
What you’ll bring
- Deep, hands-on Kubernetes experience. You have built clusters with kubeadm (not just managed services), configured RBAC and certificate-based user access, and debugged failing workloads, networking, and control-plane issues. CKA certification is strongly preferred; CKAD is a plus.
- Experience with cert-manager and TLS certificate management, Helm, and GitOps tooling (ArgoCD or Flux)
- Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), and RBAC
- Linux administration skills
- Hands-on experience with one of the major public cloud providers: AWS, GCP, or Azure (certifications are a plus)
- 8+ years of experience in customer-facing software onboarding, software services, solution architecting, or system administration roles
- Exceptional hands-on troubleshooting, testing, and debugging skills, with the tenacity to identify and resolve technical issues as they arise
- Outstanding soft skills and excellent verbal and written communication
- Project management experience and the ability to handle multiple clients simultaneously
What you’ll be doing
- Design solution architecture for Teleport in customer environments
- Deploy and configure Teleport in customer environments, including Kubernetes-based deployments, and communicate implementation best practices to the customer
- Act as the point person for technical issues, troubleshooting Kubernetes-based customer environments (cluster, networking, certificate, and access issues) and escalating high-complexity cases to Engineering
- Work closely with Sales and Product to identify customer needs tied to tangible upsell and cross-sell opportunities
- Plan and deliver Quarterly Business Reviews for customers, drive adoption within the customer organization, and plan and assist with enterprise-wide rollouts of Teleport
- Develop, maintain, and deliver customized training, and evangelize the solution to a wider customer organization
- Maintain strong working relationships with key client stakeholders and expand those relationships into other parts of the organization
- Document each customer’s business goals and challenges to align Teleport with the most value possible
- Serve as a subject matter expert on existing and upcoming Teleport solutions for customers and teammates, staying up to date on the latest releases
- Collaborate with Sales and Product to provide valuable feedback for product improvement
- Support our broader customer base seeking new solutions and best practice recommendations
Our interview process
Our interview process includes a hands-on technical assessment. You will build a kubeadm Kubernetes cluster, configure RBAC with certificate-based user access, deploy an application, present your design and its tradeoffs, and work through live Kubernetes troubleshooting scenarios. Candidates should be comfortable operating Kubernetes at this level without relying on managed-service abstractions. You are welcome to use AI tools for the take-home portion, with full disclosure of how they were used.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
As a member of the Teleport Customer Solutions Team, you will own the full post-sales lifecycle for a portfolio of strategic customers: implementation, technical support, ongoing business reviews, and identifying expansion opportunities. You will be responsible for implementing, supporting, evangelizing, and expanding Teleport at our top customers, and dedicated to proactively driving adoption so that they achieve the maximum value from all Teleport products and solutions.
This is a deeply technical role. Many of our customers run Teleport on Kubernetes, and you will be expected to operate comfortably at the cluster level: designing and deploying Teleport in customer environments, troubleshooting failing workloads, and debugging access, networking, and certificate issues alongside customer engineers.
You will work directly with customers to design solution architecture, deploy and configure Teleport hands-on, share implementation best practices, triage and debug technical issues, develop and maintain training programs, evangelize the solution to a wider customer organization, and plan and assist with enterprise-wide rollouts. You will act as a customer champion within Teleport and help prioritize product feedback by working with the Product team. As a Senior Customer Success Engineer, you will be the primary lead for identifying and providing initial triage of technical blockers via shared chat, ticket, and meetings.
As our company grows and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset.
What you’ll bring
- Deep, hands-on Kubernetes experience. You have built clusters with kubeadm (not just managed services), configured RBAC and certificate-based user access, and debugged failing workloads, networking, and control-plane issues. CKA certification is strongly preferred; CKAD is a plus.
- Experience with cert-manager and TLS certificate management, Helm, and GitOps tooling (ArgoCD or Flux)
- Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), and RBAC
- Linux administration skills
- Hands-on experience with one of the major public cloud providers: AWS, GCP, or Azure (certifications are a plus)
- 8+ years of experience in customer-facing software onboarding, software services, solution architecting, or system administration roles
- Exceptional hands-on troubleshooting, testing, and debugging skills, with the tenacity to identify and resolve technical issues as they arise
- Outstanding soft skills and excellent verbal and written communication
- Project management experience and the ability to handle multiple clients simultaneously
What you’ll be doing
- Design solution architecture for Teleport in customer environments
- Deploy and configure Teleport in customer environments, including Kubernetes-based deployments, and communicate implementation best practices to the customer
- Act as the point person for technical issues, troubleshooting Kubernetes-based customer environments (cluster, networking, certificate, and access issues) and escalating high-complexity cases to Engineering
- Work closely with Sales and Product to identify customer needs tied to tangible upsell and cross-sell opportunities
- Plan and deliver Quarterly Business Reviews for customers, drive adoption within the customer organization, and plan and assist with enterprise-wide rollouts of Teleport
- Develop, maintain, and deliver customized training, and evangelize the solution to a wider customer organization
- Maintain strong working relationships with key client stakeholders and expand those relationships into other parts of the organization
- Document each customer’s business goals and challenges to align Teleport with the most value possible
- Serve as a subject matter expert on existing and upcoming Teleport solutions for customers and teammates, staying up to date on the latest releases
- Collaborate with Sales and Product to provide valuable feedback for product improvement
- Support our broader customer base seeking new solutions and best practice recommendations
Our interview process
Our interview process includes a hands-on technical assessment. You will build a kubeadm Kubernetes cluster, configure RBAC with certificate-based user access, deploy an application, present your design and its tradeoffs, and work through live Kubernetes troubleshooting scenarios. Candidates should be comfortable operating Kubernetes at this level without relying on managed-service abstractions. You are welcome to use AI tools for the take-home portion, with full disclosure of how they were used.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: Limassol, Cyprus
Spotware Systems is looking for a Customer Success Manager to retain and grow corporate clients using the Spotware products by acting as their trusted advisor. The Customer Success Manager owns the client relationship end to end: onboarding and configuration guidance and follow ups, proactive account management, adoption and utilisation growth, and the translation of client business needs into clear, testable requirements for Product, Engineering and Support. The role strengthens satisfaction and loyalty, identifies and mitigates churn and relationship risks, and feeds structured insight back into product, service and commercial decisions.
Requirements
3+ years in a client-facing role (Customer Success, Account Management, Business Analysis or Onboarding) in fintech or trading software, with a track record of retaining and growing corporate accounts.
Good working knowledge of FX/CFD trading - how prices are formed, how orders are placed and filled, how leverage and margin work, and a general sense of how brokers manage risk - plus an interest in understanding execution quality (fair fills, slippage, unusual trading patterns).
Ability to analyse usage, execution data and client feedback to identify risks, needs and improvement opportunities, and to turn them into structured recommendations.
Experience organising and delivering client training, onboarding sessions, webinars or other enablement activities.
Good MS Excel skills and comfort working with large trading datasets.
Practical daily use of AI tools to accelerate analysis, documentation, client communication, reporting and enablement, with the judgement to validate outputs before use.
Excellent verbal and written communication skills in English; clear, structured communicator.
Nice to have:
Experience with liquidity bridges and aggregators
Responsibilities
Client success and consultative support:
provide consultative support to corporate clients on company products and services;
resolve client questions, issues, and requests promptly and professionally;
help clients understand product functionality and use the platform more effectively;
maintain regular communication with clients to strengthen satisfaction, loyalty, and long-term cooperation.
Platform usage and client value:
analyze how clients use the products and identify opportunities to increase product value for them;
guide clients toward more effective, beneficial, and informed use of company products;
identify usage gaps, adoption barriers, recurring questions, and improvement opportunities;
support client success goals through structured recommendations and follow-ups.
Training and enablement:
organize and conduct client training programs, seminars, and webinars;
prepare materials and guidance that help clients improve their proficiency in using company products;
adapt training and enablement activities to client needs, product updates, and common usage challenges.
Feedback, data, and improvement initiatives:
collect and analyze client feedback to identify product, service, and process improvement opportunities;
collect and analyze client data to support strategic initiatives for service and product improvement;
manage client-related changes and communicate relevant needs or risks to internal teams;
respond quickly to situations that may negatively affect client relationships.
Cross-functional collaboration:
coordinate with Sales, Marketing, Product, Support, Billing, Technical, and Development teams to achieve client success goals;
communicate client needs, feedback, risks, and opportunities to relevant stakeholders;
support alignment between commercial, product, and technical teams around client priorities.
AI-assisted work:
use AI tools to improve client analysis, communication drafting, meeting preparation, feedback analysis, training materials, reporting, and process efficiency;
validate AI-generated outputs before using them in client communication, reporting, or internal documentation.
Conditions
Private medical insurance.
Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup.
Support with settling into life in Cyprus, including basic guidance on everyday matters, accommodation, banking, and healthcare.
A comfortable office environment with fresh fruits every day, treats or pizza on Wednesdays, and snack day on Fridays.
Fair remuneration based on your experience, skills, and level of responsibility.
Welcome Baby Bonus and Baby Box to celebrate the arrival of a child.
Birthday voucher.
Partial compensation for sports activities and wellness initiatives.
Greek language classes.
Location: Multiple Countries
Nitka Technologies
develops software for customers in the US and Europe and brings together about 300 professionals from Eastern Europe, North and South America, Armenia, Georgia and Kazakhstan.
We are looking for an experienced
DBA (Databricks)
for a long-term project. The customer is a company in California, an industry leader in the sale of tickets to events in Europe and the USA.
We offer 100% remote, full-time work.
Main tasks:
Manage multiple Databricks workspaces (dev/qa/prod);
Configure cluster policies, governance & compliance;
Create & maintain unity catalog objects: catalogs, schemas, grants, service principals, external storage etc;
Monitor and debug failed / long-running jobs using system tables (job_run_timeline, node_timeline, workflow_run);
Troubleshoot cluster crashes, driver OOM, executor failures, memory leaks;
Investigate Python / Spark errors, dependency conflicts (PyPI, WHL, Maven)
Assist users with cluster/job configuration, notebook errors, unity catalog permissions;
Explain platform limitations and best practices to Data engineers;
Maintain confluence pages with platform rules & troubleshooting guides;
Requirements:
Experience in implementation, integration or technical support;
Experience with Linux, Bash;
Confident SQL skills;
Strong experience of working with AWS Infrastructure (ec2, s3, iam, vpc, secret management, sqs);
Experience with Python sufficient for writing small scripts or applications;
Experience of maintaining Databricks jobs & environments;
Experience with REST API/SDK;
Understanding of file-based databases (DeltaLake, Parquet, Hive);
Understanding of of cluster types & node families;
Spoken English at Intermediate level or higher;
Would be a plus:
Databricks
REST API
/ Databricks
SDK;
Working with schema evolution, time travel, vacuum, compaction, z-order;
Debugging corrupted delta tables (conflicting commits, tombstones, missing checkpoints);
Understanding of acid
implementation
on top of object storage;
Spark knowledge (jobs, partitions, queries), experience in Kafka or similar technology, familiarity with Terraform / Gitlab CI;
Cost monitoring for platform services and objects;
Experience in enterprise Data platforms;
Working conditions:
Nearshore candidates preferred, with availability to work EST or Pacific Time hours
Remote work with no time trackers, flexible working hours
Full-time (8 hours/day)
Attractive USD compensation
Paid vacation, holidays, sick leaves
Location: Multiple Countries
Nitka Technologies
develops software for customers in the US and Europe and brings together about 300 professionals from Eastern Europe, North and South America, Armenia, Georgia and Kazakhstan.
We are looking for an experienced
Platform Administrator (Databricks)
for a long-term project. The customer is a company in California, an industry leader in the sale of tickets to events in Europe and the USA.
We offer 100% remote, full-time work.
Main tasks:
Manage multiple Databricks workspaces (dev/qa/prod);
Configure cluster policies, governance & compliance;
Create & maintain unity catalog objects: catalogs, schemas, grants, service principals, external storage etc;
Monitor and debug failed / long-running jobs using system tables (job_run_timeline, node_timeline, workflow_run);
Troubleshoot cluster crashes, driver OOM, executor failures, memory leaks;
Investigate Python / Spark errors, dependency conflicts (PyPI, WHL, Maven)
Assist users with cluster/job configuration, notebook errors, unity catalog permissions;
Explain platform limitations and best practices to Data engineers;
Maintain confluence pages with platform rules & troubleshooting guides;
Requirements:
Experience in implementation, integration or technical support;
Experience with Linux, Bash;
Confident SQL skills;
Strong experience of working with AWS Infrastructure (ec2, s3, iam, vpc, secret management, sqs);
Experience with Python sufficient for writing small scripts or applications;
Experience of maintaining Databricks jobs & environments;
Experience with REST API/SDK;
Understanding of file-based databases (DeltaLake, Parquet, Hive);
Understanding of of cluster types & node families;
Spoken English at Intermediate level or higher;
Would be a plus:
Databricks
REST API
/ Databricks
SDK;
Working with schema evolution, time travel, vacuum, compaction, z-order;
Debugging corrupted delta tables (conflicting commits, tombstones, missing checkpoints);
Understanding of acid
implementation
on top of object storage;
Spark knowledge (jobs, partitions, queries), experience in Kafka or similar technology, familiarity with Terraform / Gitlab CI;
Cost monitoring for platform services and objects;
Experience in enterprise Data platforms;
Working conditions:
Remote work with no time trackers, flexible working hours
Full-time (8 hours/day)
Attractive USD compensation
Paid vacation, holidays, sick leaves
Location: Quito, Ecuador
Workplace: remote
We are looking for a Supervisor to act as the single owner of courier and cargo onboarding flows, verification processes, and regulatory compliance for the Delivery Hub in Ecuador.
In this role, you will sit within the Supply department, which builds and protects our supply base across all geographies, and bridge the gap between regulatory rigor, product experience, and funnel conversion. Your job is simple to describe but difficult to execute: build a seamless, compliant onboarding machine that converts leads into active couriers while protecting the business against regulatory risks in Ecuador.
Key Responsibilities
Own the courier and freight registration and verification funnel end-to-end in Ecuador holding final accountability for the aha-moment conversion rate.
Develop the WatchDocs (registration platform) flow with the product team and agree on form configurations for the country.
Monitor funnel metrics, diagnose anomalies, and run drop-off research (surveys, courier calls, field tests with local teams).
Plan and execute WatchDocs data migrations from old to new platforms in Ecuador, tracking impact on registrations and conversion to avoid supply disruption.
Own KYC, identity verification, and document requirements for the Courier and Freight verticals in Ecuador.
Drive compliance platform features with engineering teams and maintain central compliance dashboards.
Represent Delivery Hub in cross-vertical compliance discussions, balancing legal and regulatory risk against funnel performance with data-backed arguments.
Prepare Ecuador for upcoming regulatory changes (e.g., labor and platform reforms) and support new launches in highly regulated environments.
Run supply funnel optimization projects, quantifying business impact (conversion, GMV, Net Revenue) together with analytics.
Own onboarding and compliance streams in quarterly and annual planning, maintaining single-source dashboards and concise decision-oriented materials for senior leadership.
Support the launch of fleet project in Ecuador.
Qualifications
Experience:
4+ years in project management or operations within ride-hailing, delivery, or marketplace platforms in Ecuador. Hands-on experience with registration/onboarding funnels, identity verification (KYC), or regulatory projects in these markets is a strong advantage.
Technical & Data Skills:
Proficiency in SQL (BigQuery) for independent data extraction/validation, experience building BI dashboards (Tableau or similar), and project management tool mastery (Jira, Confluence).
Domain Expertise:
Deep understanding of KYC/identity verification flows and core marketplace metrics (GMV, active supply, done rate, activation, funnel conversion), including local document and verification requirements in Ecuador.
Regulatory-to-Product Translation:
Strong ability to translate complex legal and regulatory mandates in Ecuador. (e.g., labor and platform regulations) into clear product requirements while quantifying their business impact.
Stakeholder & Cross-Cultural Management:
Fluent in Spanish and English; Portuguese is an advantage. Strong communication skills for working with local teams across Ecuador. Confident pushing back on stakeholders with data when proposed requirements threaten conversion.
Mindset:
Extreme end-to-end ownership, pragmatic problem-solving in fast-changing regulatory environments, high execution discipline, and a long-term strategic vision.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, and social impact projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
As Senior Product Manager for
Compliance
, you’ll own the platform that decides who can drive, deliver, and use inDrive across 47 countries—directly impacting user safety, regulatory posture, and bottom-line risk. You will lead the transformation of our driver compliance tools into a scalable Compliance Platform capable of supporting new business lines, global audits, and strict data privacy standards while powering regional expansion today.
Key Responsibilities
Set Compliance Strategy:
Own the long-term vision and strategy for compliance at inDrive. Secure leadership commitment to it.
Own the Compliance Product:
Own end to end the product that decides who can take orders on inDrive: document requirements by market, document processing, and access control.
Support Regional Compliance:
Own how requests from regional compliance teams are taken in and prioritized against regulatory risk and business impact.
Launch Markets and Requirements:
Be accountable for compliance readiness of new country launches and new regulatory requirements.
Reduce Compliance Incident Costs:
Own the cost of compliance incidents, including fines, suspensions, and mass access restrictions.
Build for Audit and Privacy:
Make sure the product meets local data-protection laws and regulatory audit requirements.
Drive Cross-Functional Delivery:
Align roadmaps across Regional Compliance, Legal, Operations, Risk, Engineering, and leadership.
Skills, Knowledge and Expertise
Product Experience:
5+ years of product management experience at high-volume platforms (Ride-hailing, On-Demand Marketplaces, FinTech, or Logistics), with a focus on platform or internal products that other teams and services depend on.
Rules-Driven Products:
Experience building products where external or policy requirements set the logic, such as compliance, risk, Trust & Safety, payments or tax. Experience working directly with legal or regulatory teams is a plus.
Records & Lifecycle:
Experience with products that manage accounts, documents and their statuses over time, such as onboarding or account management, where data quality and decision history matter.
Multi-Market Launches:
Experience launching or adapting products across several countries with different local requirements.
Platform Evolution:
Experience moving a live system onto a new platform without disrupting operations, and turning repeated one-off requests into configurable solutions.
Systems Literacy:
Ability to partner closely with engineering teams on data models, integrations and rules configuration without needing to write code yourself.
Data & Business Acumen:
Highly analytical, with experience making trade-offs between risk, lost supply and cost.
Stakeholder Management:
Experienced in leading alignment across business, operational and technical teams and leadership.
Communication:
Business-fluent English proficiency (B2/C1+ or equivalent).
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 70 700 EUR gross.
Final benefits may vary depending on the location.
Location: Lima, Peru
Workplace: hybrid
We are looking for a data-driven
Senior Product Marketing Manager
to own the strategy, execution, and continuous optimization of our customer lifecycle and product engagement initiatives.
Key Responsibilities
Campaign Preparation and Execution: Independently create, schedule, and execute marketing campaigns (email, push notifications, WhatsApp, in-app messages, banners) across multiple customer segments.
Optimize campaigns for delivery across time zones, devices, and customer preferences.
Ensure compliance with legal standards such as GDPR and other regional requirements.
Audience Segmentation: Design and implement custom segmentation strategies based on multidimensional criteria such as behavior, demographics, orders and ride history, and engagement levels.
Maintain dynamic customer segments that update automatically as data changes.
Trigger Campaign Configuration: Build and manage multi-step automated workflows, such as re-engagement, loyalty program adoption, or upselling campaigns, with minimal supervision.
Test and troubleshoot triggers to ensure proper execution and alignment with the customer lifecycle.
Testing and Optimization: Plan, execute, and document A/B and multivariate tests for key campaign elements, including design, timing, and messaging.
Use insights from testing to implement data-driven improvements across campaigns.
Perform regular performance reviews to refine optimization strategies.
Reporting and Analysis: Generate detailed reports on campaign performance, interpreting metrics like open rates, CTRs, conversions, and ROI.
Present data insights to stakeholders and provide actionable recommendations to improve rider and driver engagement.
Collaboration and Mentoring: Collaborate with cross-functional teams (content, design, analytics) to deliver campaigns.
Provide guidance and support to junior CRM specialists, including peer reviews and knowledge sharing.
Skills, Knowledge & Expertise
CRM Platform Proficiency: Independently execute at least five end-to-end campaigns quarterly using advanced CRM platform features (e.g., Bloomreach, Salesforce Marketing Cloud, HubSpot).
Build at least three advanced automations quarterly, such as multi-step workflows with branching logic (e.g., loyalty or churn prevention campaigns).
Complete at least two courses with intermediate certification for Bloomreach or demonstrate equivalent expertise.
Data Analysis and Reporting: Create detailed reports with data visualizations for at least five campaigns quarterly, incorporating metrics like open rates, conversion rates, and ARPPU.
Work with datasets using tools like Excel or Google Sheets with advanced functions (e.g., INDEX/MATCH, QUERY).
Present campaign insights to stakeholders in three formal presentations with actionable recommendations.
Digital Marketing Expertise: Apply intermediate-level knowledge of digital marketing strategies, including personalization, retargeting, and customer journey mapping.
Assist in the strategic planning of at least two multi-channel campaigns integrating email, WhatsApp, in-app, banners, and push notifications.
Advanced Data Handling: Segment audiences dynamically based on real-time data, using at least three different criteria simultaneously.
Ensure data compliance by implementing processes that align with GDPR/CCPA requirements for all campaigns.
English Proficiency: Write comprehensive campaign briefs and reports in English, ensuring accuracy and clarity.
Lead or co-lead three cross-functional meetings in English, presenting updates or insights confidently.
Advanced Testing and Optimization: Conduct and analyze A/B tests for at least five campaigns quarterly, including testing subject lines, offers, layouts, and timing.
Implement changes based on test results, achieving measurable improvements in key KPIs (e.g., a 5 statistically significant lift in conversion).
Communication Deliverability: Monitor and resolve deliverability issues for campaigns.
Use tools like Postmaster Tools or delivery reports to troubleshoot spam issues and optimize sender reputation.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
seniorBoston, Massachusetts, United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.