Location: Lagos, Nigeria
Who We Are:
We're a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience.
The Role:
The Credit Policy Analyst is responsible for designing, implementing, and continuously improving credit policies and underwriting strategies for new lending products, including Credit Cards, Credit Lines, Buy Now Pay Later (BNPL), Merchant Financing, and other emerging digital credit solutions.
The role partners closely with Credit Risk, Product, Data Science, Fraud, Technology, Finance, and Operations teams to ensure new products are launched with robust credit decisioning frameworks that balance portfolio growth, customer experience, profitability, and risk management.
This role is ideal for someone with strong expertise in credit policy development, consumer lending, and data-driven decision-making within a fast-paced banking or fintech environment.
What You Will Do:
Design and develop credit policies for new lending products, including Credit Cards, Credit Lines, BNPL, Merchant Financing, and other digital lending solutions.
Define customer eligibility criteria, underwriting standards, credit limits, pricing strategies, and approval rules for new products.
Develop, test, and optimize credit decision rules, scorecards, and policy frameworks to improve portfolio quality and customer acquisition.
Monitor the performance of newly launched products and recommend policy enhancements based on portfolio analytics and business performance.
Conduct policy simulations, scenario analysis, and impact assessments before implementing credit policy changes.
Collaborate with Product, Data Science, Fraud, Engineering, Collections, and Finance teams throughout the product development lifecycle.
Analyse customer behaviour, repayment trends, portfolio performance, and profitability to support policy improvements.
Recommend changes to approval strategies, credit limits, pricing, and risk controls based on portfolio performance and market trends.
Develop automated dashboards, portfolio monitoring reports, and policy performance metrics for management reporting.
Support A/B testing and champion/challenger strategies to continuously improve credit decisioning.
Ensure all credit policies comply with regulatory requirements, internal governance standards, and the Bank's risk appetite.
Maintain comprehensive documentation of credit policies, governance approvals, decision rules, and implementation procedures.
Support audits, regulatory reviews, and compliance activities relating to credit policy management.
Requirements
What You Bring
Educational Qualification:
Bachelor's degree or Higher National Diploma in Finance, Economics, Statistics, Mathematics, Computer Science, Engineering, Business Administration, or a related quantitative discipline.
A Master's degree is an added advantage.
Professional Certifications:
Financial Risk Manager (FRM), Chartered Financial Analyst (CFA), or equivalent risk management certification is preferred.
Credit Risk or Consumer Lending certifications are an added advantage.
Professional certifications in SQL, Python, SAS, Power BI, or Data Analytics are desirable.
Experience:
Minimum of 4–6 years of experience in Credit Policy, Credit Risk, Portfolio Analytics, Consumer Lending, or Lending Strategy.
Hands-on experience designing or managing credit policies for retail or digital lending products.
Experience within banking, fintech, consumer finance, or other regulated financial institutions.
Experience supporting the launch of new lending products is an added advantage.
Professional Competencies:
Strong understanding of consumer lending, underwriting principles, and credit policy management.
Experience developing credit strategies for products such as Credit Cards, Credit Lines, BNPL, Merchant Financing, or unsecured lending products.
Knowledge of scorecards, decision engines, credit bureau data, affordability assessments, and risk-based pricing.
Strong analytical skills with experience using SQL, Excel, Power BI, Python, SAS, or similar analytical tools.
Understanding of portfolio monitoring, IFRS 9, Expected Credit Loss (ECL), and portfolio performance metrics.
Experience conducting policy performance analysis, segmentation, champion/challenger testing, and portfolio optimisation.
Excellent analytical, communication, and stakeholder management skills.
Strong attention to detail with the ability to balance business growth, customer experience, and credit risk.
This Role Is Ideal For You If:
You enjoy designing credit strategies for innovative lending products.
You are passionate about balancing business growth with prudent risk management.
You enjoy using data and analytics to improve customer decisioning.
You thrive in collaborative, cross-functional product development environments.
You enjoy solving complex lending and credit policy challenges.
You May Not Enjoy This Role If:
You prefer operational or administrative work over analytical and strategic roles.
You are uncomfortable making data-driven credit policy recommendations.
You dislike working with large datasets, policy optimisation, and performance analytics.
You prefer highly repetitive work with limited opportunities for innovation.
Benefits
What's In It For You:
Opportunity to shape the credit strategy for innovative lending products within a leading fintech organisation.
Hands-on experience launching and optimising products such as Credit Cards, Credit Lines, BNPL, and Merchant Financing.
Exposure to Product, Data Science, Risk, Engineering, Finance, and Executive Leadership teams.
Continuous learning, professional certification support, and career development opportunities.
Competitive compensation and the opportunity to solve complex, real-world lending and credit risk challenges.
Location: Lagos, Nigeria
Who We Are
We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience.
The Role
The Cloud Network and Infrastructure Engineer is responsible for designing, implementing, securing, and optimizing the Bank's hybrid infrastructure across Amazon Web Services (AWS) and on-premises environments. The role ensures the availability, reliability, performance, scalability, and security of enterprise infrastructure while supporting business-critical systems, cloud adoption, disaster recovery, and operational excellence.
This role is ideal for someone who has strong expertise in cloud infrastructure, enterprise networking, systems administration, and infrastructure security, with the ability to manage hybrid environments in a fast-paced financial services organization.
What You Will Do
Design, deploy, administer, and support AWS cloud infrastructure, including compute, networking, storage, identity, monitoring, backup, and security services.
Manage on-premises infrastructure, including Windows and Linux servers, virtualization platforms, storage, firewalls, switches, wireless infrastructure, and data center environments.
Configure and maintain secure hybrid connectivity between AWS and on-premises environments using VPN, Direct Connect, routing, DNS, load balancing, and network segmentation.
Monitor infrastructure performance, availability, capacity, and security using appropriate monitoring and alerting tools.
Support business-critical applications through proactive incident management, troubleshooting, and root cause analysis.
Implement and maintain infrastructure security controls, including IAM, access management, patch management, vulnerability remediation, encryption, logging, and firewall administration.
Develop and maintain backup, disaster recovery, high availability, and business continuity solutions.
Automate infrastructure provisioning and operational tasks using scripting and Infrastructure-as-Code (IaC) tools.
Maintain infrastructure documentation, architecture diagrams, asset inventories, configuration baselines, and operational procedures.
Participate in change management, incident management, problem management, audit activities, and compliance remediation.
Optimize infrastructure and cloud costs through resource utilization reviews and capacity planning.
Collaborate with Security, Applications, Database, Service Desk, and Business teams to deliver reliable infrastructure services.
Requirements
What You Bring
Educational Qualification
Bachelor's degree or Higher National Diploma in Computer Science, Information Technology, Engineering, or a related discipline.
Professional Certifications
AWS Certified Solutions Architect (Associate or Professional).
AWS Certified SysOps Administrator.
CCNA or CCNP.
CompTIA Network+ or Security+.
Microsoft Certified (Azure Administrator), VMware, Linux, or equivalent certifications.
ITIL Foundation certification is an added advantage.
Experience
Minimum of 3–5 years of experience in Cloud, Network, Systems, or Infrastructure Engineering roles.
Hands-on experience managing AWS cloud infrastructure and enterprise on-premises environments.
Experience supporting hybrid cloud infrastructure within financial services, fintech, banking, or other regulated industries is an added advantage.
Professional Competencies
Strong knowledge of AWS services, including EC2, VPC, IAM, S3, RDS, CloudWatch, CloudTrail, Route 53, ELB, Auto Scaling, AWS Backup, and Systems Manager.
Strong networking knowledge covering TCP/IP, routing, switching, VLANs, VPNs, DNS, DHCP, NAT, firewalls, wireless networks, and network security.
Experience administering Windows Server, Linux, Active Directory, virtualization platforms, storage, backup, and patch management.
Knowledge of infrastructure automation using PowerShell, Bash, Python, Terraform, CloudFormation, or similar tools.
Strong understanding of infrastructure security, access controls, vulnerability remediation, hardening, encryption, logging, and compliance.
Experience with infrastructure monitoring, capacity planning, incident response, performance tuning, and root cause analysis.
Excellent analytical, troubleshooting, communication, and stakeholder management skills.
Strong ownership mindset with attention to detail and the ability to work effectively under pressure.
Ability to collaborate across Infrastructure, Security, Applications, Audit, and Business teams while driving continuous improvement.
This Role Is Ideal For You If:
You enjoy designing, managing, and optimizing cloud and hybrid infrastructure.
You are passionate about cloud technologies, networking, and infrastructure security.
You enjoy troubleshooting complex technical issues and improving system reliability.
You thrive in highly available, mission-critical environments.
You enjoy automating infrastructure and improving operational efficiency.
You work well across cross-functional teams and can effectively manage multiple priorities.
You May Not Enjoy This Role If:
You prefer purely application development over infrastructure and platform engineering.
You are uncomfortable responding to production incidents or participating in on-call support.
You dislike troubleshooting complex infrastructure and networking issues.
You are not interested in security, compliance, or operational governance.
You prefer highly repetitive work with limited opportunities for continuous improvement.
Benefits
What's In It For You
Opportunity to build and manage enterprise-grade cloud and hybrid infrastructure in a leading fintech organization.
Hands-on experience with modern AWS technologies, automation tools, and enterprise networking solutions.
Exposure to large-scale infrastructure modernization and cloud transformation initiatives.
Opportunity to collaborate with Security, Product, Engineering, and Operations teams on business-critical platforms.
Continuous learning, professional certifications, and career development opportunities.
Competitive compensation and the opportunity to solve complex, real-world technology challenges.
Location: Lagos, Nigeria
Who We Are
We’re a technology-driven financial services company committed to making financial inclusion count for millions of Nigerians. Through innovation and customer-centric solutions, we provide lending, savings, payments, and other financial products that help individuals and businesses thrive.
The Position
We are seeking an experienced and commercially astute Project Manager to lead the end-to-end implementation of Salesforce CRM across the business.
This role will drive the full lifecycle of the Salesforce deployment, including solution design, stakeholder alignment, system integration, implementation, adoption, and optimization. A key focus will be ensuring seamless integration between Salesforce, Rencore, and Mambu to support customer management, loan origination, deposit onboarding, and card product workflows.
As the Salesforce Champion, you will work closely with business and technology teams to deliver a platform that drives operational efficiency, customer experience, and business growth.
Responsibilities
Salesforce Project Delivery
Lead full lifecycle Salesforce implementations and enhancements—from requirements gathering and solution design through configuration, integration, testing, data migration, training, go-live, and post-go-live optimization.
Develop and manage detailed project plans, timelines, budgets, resource plans, and risk registers using Agile, Waterfall, or hybrid methodologies.
Serve as the Salesforce Implementation Champion by building executive sponsorship, driving cross-functional alignment, and promoting user adoption across departments.
Work closely with Salesforce architects, developers, administrators, and external implementation partners to deliver high-quality solutions.
Facilitate workshops, process mapping, gap analysis, and requirements sessions to translate business needs into effective Salesforce configurations and automations.
Lead change management, communication plans, and training programs to maximize user adoption and minimize resistance.
Manage project budgets, vendor relationships, and resource allocation to deliver projects on time and within budget.
Deliver the Salesforce CRM implementation aligned to business goals across the Loans, Deposits, and Cards business lines.
Project Planning & Governance
Develop and maintain a comprehensive project plan covering scope, milestones, resource allocation, risk management, and budget tracking.
Establish governance structures including steering committee meetings, working groups, and cross-functional status reviews.
Monitor and report project health metrics including RAG status, issue logs, dependency maps, and change control.
Apply structured project management methodologies appropriate to the implementation context.
Systems Integration & Technical Oversight
Lead the design and delivery of the Salesforce → Rencore → Mambu integration model.
Define data flow specifications, field mapping, and API integration requirements with architects and integration teams.
Define and validate condition-based triggers governing when customer information is propagated into Mambu.
Oversee data migration, system integrations, and quality assurance activities.
Coordinate User Acceptance Testing (UAT), System Integration Testing (SIT), and regression testing cycles.
Product Workflow Delivery
Oversee Salesforce workflow design and configuration for Loans, Deposits, and Cards product lines.
Ensure workflows align with regulatory, compliance, and operational requirements.
Support:
Loans
: Lead capture, credit application intake, document collection stages, underwriting handoff, and disbursement triggers.
Deposits
: Account opening workflows, customer onboarding journeys, compliance documentation, and activation conditions.
Cards
: Card application management, eligibility checks, approval workflows, and fulfilment integration.
Customer & Lead Data Management
Define data governance standards for customers and lead information managed within Salesforce, including mandatory fields, data quality rules, and lifecycle stages.
Establish validation frameworks that determine when a lead record matures into a customer profile eligible for downstream system population.
Ensure the integrity and completeness of data migrated or created in Salesforce, with traceability into Rencore and Mambu.
Stakeholder & Change Management
Serve as the primary point of accountability for all Salesforce implementation workstreams with internal and external stakeholders.
Manage relationships with implementation partners, Rencore technical teams, and Mambu integration support.
Lead organisational readiness activities, including training programmes, process documentation, and adoption tracking.
Proactively manage stakeholder expectations and escalate risks or blockers through appropriate governance channels.
Compliance & Regulatory Alignment
Ensure the implementation adheres to NDPR and applicable regulatory requirements.
Collaborate with Compliance and Legal teams to ensure AML, KYC, and credit risk requirements are embedded within workflows.
Ensure audit trails are built into Salesforce configurations to support regulatory reporting and audit requirements.
Requirements
What You Bring
Education & Experience
Bachelor’s degree in computer science, Information Systems, Business Administration, or a related field; Master’s degree is an advantage.
Minimum 7 years of project management experience, with at least 3 years managing CRM or enterprise software implementations.
Proven track record delivering Salesforce implementations in complex, multi-stakeholder environments.
Demonstrated experience managing system integration projects involving multiple platforms, APIs, and data pipelines.
Experience in financial services or fintech, with knowledge of core banking concepts, loan origination, deposit management, or card processing.
PMP, PRINCE2, SAFe, or equivalent project management certification required.
Technical Expertise
Strong knowledge of Salesforce platforms including Sales Cloud, Service Cloud, or Financial Services Cloud.
Experience managing integration architecture, APIs, data migration, and data quality initiatives.
Familiarity with Mambu or similar cloud-native core banking platforms.
Proficiency with project management tools such as JIRA, MS Project, Asana, and Confluence.
Preferred Qualifications
Salesforce Administrator or Salesforce Project Management certification.
Experience working in regulated financial services environments.
Knowledge of CBN regulatory frameworks.
Experience supporting large-scale digital transformation programmes.
This Job Is Perfect For You If You
Have successfully delivered enterprise CRM implementations from planning through deployment.
Can balance business priorities, technical requirements, and stakeholder expectations.
Thrive in complex, cross-functional environments.
Have strong systems thinking and integration experience.
Are highly organized, commercially minded, and delivery focused.
Benefits
What's In It For You
Lead a high-impact digital transformation programme at the heart of the business.
Partner with senior leaders across Technology, Operations, Product, and Commercial teams.
Gain exposure to Salesforce, core banking integration, and large-scale fintech transformation initiatives.
Competitive compensation and benefits package.
Opportunity to make a lasting impact in a fast-growing, technology-driven financial services organisation.
Location: ikoyi, Nigeria
Join Our Team!
At Renmoney, we're on a mission to transform the financial landscape for the under-banked in Nigeria. Passionate about customer experience and commitment to excellence, we’re looking for a dynamic Credit Admin Analyst to support our credit operations. Are you detail-oriented, organized, and ready to make a real impact? This could be the role for you!
What You’ll Do:
First payment default - must ensure proper scrutiny of documents and a minimal likelihood of First payment default
Fraud detection - Ensure all applications approved should be fraud free
Minimizing approval error - Loans should be approved with less than 0.01% error. All loans approved should approve accurately and error free
Numbers of transactions processed - Amount of transactions processed should not fall short of requirement
Transaction processing turnover - must ensure all approved loans should not exceed the stipulated required time (maximum of 15minutes per file)
Accuracy in Loan disbursement - must ensure accurate disbursement account validation prior to actual disbursement of funds
Other underwriting related activities - must ensure other activities asides underwriting in the department are carried out smoothly and processed timely with accuracy
Requirements
What You Bring:
A minimum of 2 years experience in credit administration or a related field.
Strong analytical skills with a knack for detail, errors simply can’t slip by!
Comfort with using financial software and Microsoft Office Suite.
Exceptional communication skills, both written and verbal, you know how to engage with people!
An ability to prioritize, handle multiple tasks simultaneously, and stay organized in a fast-paced environment.
Benefits
You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
We are the place for you, if
You’re excited about technology and the future, and you’re looking for a place to learn and grow. You care a lot about detail and pride yourself in impeccable execution. You are adept at identifying, assessing, mitigating, monitoring and reporting risks, and ensuring controls are working effectively. You are ready to work extremely hard, at a fast pace, to achieve audacious goals. You love to speak up, ask questions and are comfortable challenging anyone or any idea.
Location: Lagos, Nigeria
Who We Are
We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience.
The Role
The SME Portfolio Intern will support the Portfolio Management team in monitoring and analyzing the performance of SME customers. The role provides hands-on experience in portfolio management, data analysis, reporting, and business intelligence while developing practical skills in financial services and customer portfolio optimization.
This role is ideal for someone who is analytical, detail-oriented, and eager to build expertise in data analytics, portfolio management, and business performance within a dynamic and technology-driven environment.
What You Will Do
• Assist in monitoring the performance of SME portfolios using reports and dashboards.
• Support the preparation of daily, weekly, and monthly portfolio performance reports.
• Analyze portfolio data to identify trends, patterns, and opportunities for improvement.
• Assist in maintaining accurate portfolio records and ensuring data integrity.
• Support the creation and maintenance of dashboards using Power BI or other reporting tools.
• Assist with data extraction, cleaning, validation, and reconciliation.
• Conduct research and provide analytical insights to support portfolio management initiatives.
• Collaborate with the Portfolio, Risk, Product, and Operations teams on data-driven projects.
• Assist with ad hoc reporting and business analysis requests.
• Maintain high levels of accuracy and confidentiality when handling customer and portfolio data.
Requirements
What You Bring
Educational Qualification
• Recent graduate with a Bachelor's degree in Economics, Statistics, Mathematics, Computer Science, Business Administration, Accounting, Finance, Engineering, or a related discipline.
• Must have successfully completed the National Youth Service Corps (NYSC) programme.
• Strong academic record.
Experience
• Previous internship, academic project, or coursework in data analytics, business intelligence, finance, banking, or a related field is an added advantage.
• Basic knowledge of data analysis, reporting, and business intelligence concepts is beneficial.
Professional Competencies
• Basic knowledge of Microsoft Excel for data analysis.
• Basic understanding of Power BI, SQL, MySQL, or similar reporting tools is an advantage.
• Strong analytical and problem-solving skills.
• Data cleaning and validation skills.
• Research and reporting skills.
• Excellent attention to detail and accuracy.
• Good written and verbal communication skills.
• Ability to work collaboratively within cross-functional teams.
• Integrity and confidentiality when handling business data.
This Role Is Ideal For You If:
• You enjoy working with data and solving business problems.
• You have a strong interest in data analytics, business intelligence, and financial services.
• You are detail-oriented and committed to delivering accurate work.
• You enjoy identifying trends and turning data into actionable insights.
• You are eager to learn new analytical tools and technologies.
• You can manage multiple tasks while meeting deadlines.
• You work well independently and within a team.
You May Not Enjoy This Role If:
• You dislike working with numbers, data, and reports.
• You struggle with attention to detail and data accuracy.
• You are uncomfortable using analytical tools or learning new technologies.
• You prefer highly unstructured work with minimal reporting responsibilities.
• You are not interested in business analysis or financial services.
Benefits
What's In It For You
• Hands-on exposure to SME portfolio management and financial services.
• Opportunity to develop practical data analytics and business intelligence skills.
• Experience working with reporting tools such as Power BI and Excel.
• Mentorship from experienced portfolio management professionals.
• Exposure to cross-functional collaboration across Portfolio, Risk, Product, and Operations teams.
Location: Lagos, Nigeria
Who We Are
We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience.
The Role
The Java Developer will join one of our core engineering teams Banking, Loans, Core Technology Platform, or Cards to design, develop, and maintain the backend systems that power our financial products and internal platforms.
This role is ideal for a software engineer who is passionate about backend development, software craftsmanship, and building scalable, high-performance systems. You'll work alongside talented engineers in a collaborative environment that values clean architecture, code quality, testing, observability, and continuous improvement.
What You Will Do
• Design, develop, test, and maintain backend applications using Java and Spring Boot.
• Build scalable, secure, and high-performing backend services that support business-critical financial products.
• Develop and maintain RESTful APIs and microservices.
• Write clean, maintainable, and production-ready code with a strong focus on • reliability and performance.
• Collaborate with Product, Engineering, Infrastructure, and QA teams throughout the software development lifecycle.
• Participate in architecture discussions, code reviews, and technical design sessions.
• Monitor, troubleshoot, and optimize application performance.
• Build and support distributed systems using modern cloud-native technologies.
• Implement messaging and event-driven solutions using Kafka.
• Contribute to engineering best practices, automated testing, and continuous improvement initiatives.
Requirements
What You Bring
Educational Qualification
• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related discipline.
Experience
• Proven experience developing backend applications using Java.
• Strong experience with Spring Boot or similar Java frameworks.
• Experience building and maintaining distributed systems in production environments.
• Experience working in cloud-native environments is highly desirable.
• Experience in FinTech, banking, payments, lending, or other financial services is an added advantage.
Professional Competencies
• Strong proficiency in Java.
• Solid experience with Spring Boot.
• Experience developing RESTful APIs and microservices.
• Working knowledge of AWS, preferably Amazon EKS.
• Experience with MySQL or other relational databases.
• Experience with Kafka and event-driven architectures.
• Knowledge of Redis caching technologies.
• Familiarity with monitoring and observability tools such as Grafana and Prometheus.
• Understanding of software design principles, testing methodologies, and engineering best practices.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
This Role Is Ideal For You If:
• You enjoy building scalable backend systems.
• You take pride in writing clean, maintainable, and well-tested code.
• You are passionate about software engineering best practices and continuous improvement.
• You enjoy solving complex technical problems.
• You thrive in collaborative, fast-paced engineering teams.
• You are excited by the opportunity to build products that power millions of financial transactions.
You May Not Enjoy This Role If:
• You prefer front-end or UI-focused development.
• You are uncomfortable working with distributed systems and cloud technologies.
• You dislike code reviews, testing, or maintaining production systems.
• You prefer highly isolated work with minimal collaboration.
• You are not interested in building reliable, scalable software.
Benefits
What's In It For You
• Opportunity to work in an innovative fintech company with a global reach.
• Exposure to modern technologies including Java, Spring Boot, AWS (EKS), MySQL, Kafka, Redis, Grafana, and Prometheus.
• Opportunity to contribute to high-impact financial products used by millions of customers.
• Collaborative engineering culture focused on technical excellence and continuous learning.
• Engaging technical challenges with opportunities to influence product development.
• Professional growth within a globally distributed engineering team.
• Competitive compensation and excellent career development opportunities.
Location: Lagos, Nigeria
We are expanding our B2B banking ecosystem and looking for a
Product Manager (Payments & Transactions)
to build and scale the payment capabilities that power everyday banking for SME customers.
This is a hands-on, execution-focused role for someone who understands how payments actually work behind the scenes.
Experience with Nigerian payment infrastructure (NIBSS Instant Payments, bank transfers, collections, virtual accounts, card processing, or agency banking) is highly preferred.
We're looking for someone who can quickly understand the existing payments landscape, identify opportunities for improvement, and start delivering within the first 4–6 weeks.
What You'll Do
Own the roadmap for payments and transaction processing products serving SME customers
Improve the reliability, speed, and success rates of payment processing across multiple payment rails
Design and optimize payment journeys for transfers, collections, bill payments, and other banking transactions
Work closely with Engineering to define product requirements, write PRDs, prioritize the backlog, and drive execution
Collaborate with Operations, Compliance, Risk, and Banking Partners to ensure smooth payment processing and regulatory compliance
Improve reconciliation, settlement, transaction monitoring, and operational workflows
Analyze payment performance and customer behavior to identify bottlenecks and opportunities for optimization
Drive integrations with banks, payment processors, and financial infrastructure providers
Bring practical best practices from leading fintechs and digital banks operating in emerging markets
Requirements
What We're Looking For
4+ years of Product Management experience in fintech, banking, or payments
Strong hands-on experience owning payment or transaction processing products
Good understanding of payment rails, transaction lifecycle, reconciliation, settlement, and payment operations
Experience working closely with engineering teams in agile product environments
Ability to translate business problems into detailed product requirements and drive execution
Strong analytical and stakeholder management skills
Experience with African payment ecosystems, particularly Nigeria, is a strong advantage
Benefits
Comfort: comprehensive health insurance, 25+ paid vacations and day-offs, personal development plan
Growth: thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools.
Purpose: shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary and performance bonus
Community: diverse, inclusive team where all voices are valued, and professional growth is a priority.
Location: Lagos, Nigeria
Data Analysis & Reporting
Analyze card portfolio data to identify trends, patterns, and performance insights
Prepare regular reports on key metrics such as transaction volumes, spend, and card usage
Support ad-hoc data requests from business teams
Dashboard Development & Maintenance
Develop and maintain dashboards using tools such as Power BI or similar platforms
Ensure data accuracy, consistency, and integrity across reporting outputs
Automate recurring reports where possible
Performance Monitoring
Track key performance indicators including card issuance, activation, utilization, and revenue
Highlight variances, anomalies, and areas requiring attention
Support ongoing monitoring of business performance
Customer & Transaction Analysis
Analyze customer behavior and transaction patterns
Provide insights to support business decisions and operational improvements
Data Management Support
Work with internal teams to ensure proper data capture and quality
Assist in structuring and organizing datasets for analysis
Requirements
Bachelor’s degree in Mathematics, Statistics, Economics, Computer Science, or a related field
2–4 years’ experience in a Data Analyst role (preferably within banking, fintech, or payments)
Strong proficiency in Excel and SQL
Experience with data visualization tools (e.g., Power BI, Tableau)
Ability to work with large datasets and perform data cleaning and validation
Location: Lagos, Nigeria
Who We Are
We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience.
The Role
The Tax Intern will support the Tax Department in ensuring compliance with Nigerian tax laws and regulations. The role provides hands-on experience in tax preparation, filing, documentation, and advisory services, while building practical knowledge of the Nigerian tax system and interactions with the Nigerian Revenue Service (NRS) and State tax authorities.
This role is ideal for someone who is analytical, detail-oriented, and eager to build expertise in taxation, regulatory compliance, and financial reporting within a dynamic professional environment.
Requirements
What You Will Do
• Assist in the preparation and filing of tax returns, including VAT, WHT, CIT, PAYE, and other statutory obligations.
• Support tax computations and reconciliation of tax accounts.
• Maintain accurate and organized documentation of tax records and correspondence.
• Assist in responding to tax queries and requests from regulatory authorities such as the NRS and State tax agencies.
• Participate in tax audits and investigations under the guidance of senior team members.
• Monitor tax deadlines and support timely compliance with statutory requirements.
• Assist in preparing tax schedules, reports, and supporting documentation.
• Conduct research on Nigerian tax laws, regulations, and emerging developments.
• Provide administrative and operational support to the tax team as required.
• Maintain high levels of accuracy and confidentiality in handling tax-related information.
What You Bring
Educational Qualification
• Recent graduate with a Bachelor's degree in Accounting, Finance, Economics, or a related discipline.
• Must have successfully completed the National Youth Service Corps (NYSC) programme.
• Strong academic record.
Experience
• Previous internship experience or coursework in taxation, accounting, finance, or related areas is an added advantage.
• Basic knowledge of Nigerian tax laws and regulations is beneficial.
Professional Competencies
• Basic understanding of taxation and the Nigerian tax system.
• Tax computation and reconciliation.
• Documentation and record management.
• Research and analytical skills.
• Microsoft Office proficiency (Excel, Word, PowerPoint).
• Communication skills.
• Attention to detail and accuracy.
• Integrity and confidentiality.
This Role Is Ideal For You If:
• You are analytical and enjoy working with numbers and financial information.
• You are detail-oriented and committed to accuracy.
• You are eager to build a career in taxation and regulatory compliance.
• You enjoy research and problem-solving.
• You can work independently while collaborating effectively within a team.
• You are able to manage multiple tasks and meet deadlines.
You May Not Enjoy This Role If:
• You dislike working with figures, data, or detailed documentation.
• You prefer highly unstructured work environments.
• You struggle with accuracy and attention to detail.
• You are uncomfortable with regulatory requirements and compliance processes.
• You dislike repetitive tasks or working within established procedures.
Benefits
What's In It For You
• Hands-on exposure to tax compliance processes and statutory filings in Nigeria.
• Opportunity to develop practical skills in tax computation, reporting, and documentation.
• Direct mentorship and learning opportunities from experienced tax professionals.
• Exposure to tax audits, regulatory interactions, and compliance frameworks.
• Opportunity to build a strong foundation for a career in taxation, accounting, and finance.
• Professional development and practical workplace experience.
Location: Lagos, Nigeria
Who we are
We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.
We are the place for you, if
You’re excited about technology and the future, and you’re looking for a place to learn and grow. You care a lot about detail and pride yourself in impeccable execution. You are adept at identifying, assessing, mitigating, monitoring and reporting risks, and ensuring controls are working effectively. You are ready to work extremely hard, at a fast pace, to achieve audacious goals. You love to speak up, ask questions, and are comfortable challenging anyone or any idea.
The position
The Verification Officer role involves reviewing and evaluating address verification pictures submitted by sales agents and field verification agents for customers applying for loans, ensuring all submissions meet the company’s verification and compliance standards.
Key Responsibilities
- Review and analyze address verification pictures and reports submitted by sales agents and verification agents.
- Approve or decline verification submissions based on company verification criteria.
- Review verification reports on third-party vendor platforms used by the company.
- Liaise with verification agents and provide them with relevant customer details for verification visits.
- Ensure verification submissions meet GPS, landmark, and image quality requirements.
- Identify inconsistencies or suspicious information and escalate when necessary.
- Ensure verifications are completed within the required turnaround time (TAT).
Requirements
Minimum of 2 years’ experience in field verification, dispatch riding, or a similar role.
Experience in field verification, operations, or related admin/fintech role
Strong attention to detail and ability to spot errors or inconsistencies in reports/images
Ability to review verification photos against set standards (GPS, landmarks, image quality)
Basic understanding of loan/credit verification processes
Good communication skills to liaise with field/sales agents
Ability to use verification tools, dashboards, and mobile/GPS applications
Strong judgment to identify suspicious information and escalate when needed
Ability to work within strict turnaround time (TAT) deadlines
Benefits
What’s in it for you
You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Location: Lagos, Nigeria
Governance & Policy
Develop, review, and maintain information security policies, standards, procedures, and guidelines.
Ensure alignment with recognized frameworks and standards (e.g. ISO/IEC 27001, PCIDSS, CBN Cybersecurity Framework).
Define security governance structures, roles, and decision‑making processes.
Risk Management
Support enterprise information security risk assessments and risk treatment plans.
Maintain the security risk register and track remediation activities.
Advise business units on risk acceptance, mitigation, transfer, or avoidance.
Compliance & Regulatory Assurance
Ensure compliance with applicable laws, regulations, and contractual requirements (e.g. NDPR, CBN Cybersecurity Framework, PCI DSS, ISO 27001).
Coordinate internal and external audits, assessments, and certifications.
Track and remediate audit findings and compliance gaps.
Metrics, Reporting & Assurance
Define and maintain security governance KPIs, KRIs, and dashboards.
Prepare security posture reports for management, risk committees, and auditors.
Support board‑level and executive reporting on information security matters.
Third‑Party & Vendor Security Governance
Support third‑party security risk assessments and due diligence processes.
Review supplier security controls and contractual security clauses.
Monitor ongoing compliance of critical vendors.
Awareness & Continuous Improvement
Support security awareness and policy training initiatives.
Monitor regulatory changes and emerging governance trends.
Drive continuous improvement of governance and control maturity.
Requirements
Bachelor’s degree in Information Security, Computer Science, Information Technology, or a related field.
Minimum of 5–9 years’ experience in information security governance, risk, and compliance (GRC).
Hands-on experience implementing or managing security frameworks (e.g., ISO 27001, CBN Cybersecurity Framework, NDPR, PCI DSS).
Strong understanding of risk management methodologies and control frameworks.
Experience working with audits, compliance reviews, and regulatory requirements.
Familiarity with security tools and platforms supporting governance and compliance activities.
Experience in financial services, fintech, or telecommunications is an added advantage.
Location: Lagos, Nigeria
Who We Are:
We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of underbanked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.
The Role:
The Facilities / Administrative Support role is responsible for ensuring the efficient day-to-day management of office facilities and providing administrative support to maintain a safe, functional, and well-organized work environment. The role supports vendor coordination, facility maintenance, and general office operations while ensuring compliance with health and safety standards.
What You Will Do:
• Support the day-to-day management of office facilities to ensure a safe and conducive work environment
• Coordinate maintenance, repairs, and servicing of office equipment and infrastructure
• Liaise with vendors, service providers, and contractors to ensure timely service delivery
• Monitor facility usage and ensure optimal functionality of office utilities
• Support procurement and inventory management of office supplies and equipment
• Maintain records of facility activities, vendor contracts, and service schedules
• Assist with general administrative duties including documentation and logistics coordination
• Ensure compliance with health, safety, and environmental standards within the workplace
• Support incident reporting and follow-up on facility-related issues
Requirements
What You Bring:
Experience
:
• Experience in facilities management or administrative support role
• HSE (Health, Safety, and Environment) experience is an added advantage
Qualifications
:
• Minimum of OND / HND / BSc in Business Administration or related field
Skills & Competencies:
• Good understanding of facility operations and maintenance processes
• Tech-savvy with the ability to use basic office and reporting tools
• Strong organizational and coordination skills
• Good communication and stakeholder management abilities
• Attention to detail and ability to multitask
• Ability to work with minimal supervision
This Role Is Ideal For You If:
• You are proactive and detail-oriented
• You enjoy coordinating operations and ensuring smooth workplace functionality
• You are comfortable working with vendors and managing multiple tasks
You May Not Enjoy This Role If:
• You prefer highly structured roles with minimal variability
• You are not comfortable handling operational or facility-related issues
• You struggle with multitasking and coordination
Benefits
What’s In It For You:
• Opportunity to play a key role in maintaining an efficient workplace
• Exposure to operations, vendor management, and facilities coordination
• Collaborative and supportive work environment
Location: Lagos, Nigeria
Who we are
We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.
We are the place for you, if
You’re excited about technology and the future, and you’re looking for a place to learn and grow. You care a lot about detail and pride yourself in impeccable execution. You are adept at identifying, assessing, mitigating, monitoring and reporting risks, and ensuring controls are working effectively. You are ready to work extremely hard, at a fast pace, to achieve audacious goals. You love to speak up, ask questions and are comfortable challenging anyone or any idea.
The position
We are currently seeking to employ a Contact Center Team Lead to lead and support our contact center team in maintaining a balance between company policy and customer benefit in decision making. You will help to continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
1. Team Leadership & Performance Management
· Lead, coach, and develop a team of customer service agents to achieve defined KPIs (AHT, FCR, CSAT, SLA adherence)
· Monitor individual and team performance, providing real-time feedback and structured coaching
· Drive a high-performance culture with clear accountability and continuous improvement
2. Service Delivery & Operational Excellence
· Ensure consistent achievement of service level targets across all channels (calls, email, chat, social media)
· Identify service gaps and implement corrective actions to improve response and resolution times
· Optimize workforce utilization in collaboration with workforce management to align with demand patterns
3. Customer Experience & Quality Assurance
· Maintain high standards of customer interaction quality and professionalism
· Analyze customer feedback and complaints to identify root causes and drive service improvements
· Ensure adherence to company policies, regulatory requirements, and service standards
4. Reporting & Insights
· Track, analyze, and report on key performance metrics and trends
· Translate operational data into actionable insights and recommendations for management
· Prepare and present performance updates to senior stakeholders when required
5. Process Improvement & Collaboration
· Identify process inefficiencies and work with cross-functional teams to implement improvements
· Support initiatives aimed at enhancing customer journey and reducing friction points
· Act as a liaison between the client service team and other departments (Operations, Product, Risk)
Requirements
Requirements
· 4–7 years of experience in customer service/contact center operations
· At least 2 years in a supervisory or team lead role
· Experience in financial services or fintech is an advantage
Preferred:
· Strong detail orientation and communication/listening skills.
· Willingness to work a flexible schedule and occasional overtime when needed.
Core Competencies
Strong leadership and coaching skills
Data analysis and problem-solving capability
Excellent communication and stakeholder management
Ability to perform in a fast-paced, high-growth environment
High level of professionalism, ownership, and accountability
This job is perfect for you if you
· Enjoy adding structure and developing approaches to ambiguous problems
· Are a self-starter, take initiative, work collaboratively, and can self-manage in ambiguity
· Have excellent verbal and written communication skills
· Are excel and numbers-savvy and very detail oriented
You will not enjoy this job if you
· Work best in structured, hierarchical settings
· Require clear, pre-set deliverables and constant direction
· Are used to working in/with a large team
Benefits
You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Location: Lagos, Nigeria
Renmoney is a microfinance bank focused on expanding access to financial services across Nigeria. We provide loans, savings, and payment solutions designed to work for everyday Nigerians. We are building a data-driven organization where insights, not assumptions, back decisions.
Role Overview
We are looking for a Business Analyst Intern who is passionate about data and problem-solving. In this role, you will analyze product and financial data, generate insights, and support decision-making across teams, including Product, Risk, and Finance.
Key Responsibilities
Dig into our product and financial data to find insights that drive real decisions (not slide decks)
Build and maintain dashboards tracking MAU, Unit Economics, retention, and portfolio health
Work directly with Product, Risk, and Finance teams to define and measure KPIs
Support the modelling of customer cohorts, LTV, and NPL forecasting
Translate messy data into clear, concise recommendations for the team
Be part of the team building the analytics foundation as we scale from 40K to 3M active users
Requirements
Degree in a quantitative field (e.g., Economics, Statistics, Engineering, Mathematics, Computer Science) from a top university in Nigeria or South Africa
Comfortable with SQL (or learning it fast), Excel, and at least one BI tool (Power BI, Tableau, Looker)
Can explain a complex analysis to a non-technical stakeholder in plain English
Detail-obsessed but know when to ship a "good enough" answer versus waiting for perfect
Think in systems, you naturally ask "why?" two or three levels deeper than most people
Fast and Deep thinker with an experience in the oil and gas sector within the petroleum engineering, geophysics, reservoir modelling, and production economic path
Benefits
Competitive salary aligned with the fintech market
Exposure to senior leadership and cross-functional teams
Clear growth path into senior roles within 12–18 months
Opportunity to work on products impacting thousands of users
Collaborative, high-performance team environment
Location: Lagos, Nigeria
Role Summary
The Card Product Analyst supports the development and optimization of card products by analyzing product performance, customer behavior, and financial metrics. The role provides insights that inform product strategy, pricing, and portfolio growth.
Key Responsibilities
Product Performance Analysis
· Monitor card portfolio performance including spend, activation, utilization, and revenue.
· Track KPIs such as card issuance, transaction volumes, and interchange income.
Data Analysis & Insights
· Analyze customer usage patterns and spending behaviors.
· Provide insights to support product enhancements and marketing campaigns.
Reporting & Dashboard Management
· Develop and maintain product performance dashboards.
· Prepare regular reports for management and stakeholders.
Pricing & Profitability Analysis
· Support pricing strategy through revenue and cost analysis.
· Evaluate profitability across different card products and customer segments.
Product Development Support
· Assist in business case development for new card products.
· Support product launch initiatives with data analysis and performance tracking.
Requirements
· Bachelor’s degree in Finance, Economics, Data Analytics, or related field.
· 2–4 years experience in product analytics, banking analytics, or payments analytics.
· Strong experience with Excel, SQL, Power BI, or similar tools.
Location: Lagos, Nigeria
Main Responsibilities
Conduct in-depth portfolio analysis and provide recommendations to improve collection efficiency.
Budgeting and expense planning for the Debt Collection Department, including translating budget figures into P&L metrics and aligning financial plans with operational KPIs
Develop, launch, and analyze A/B tests for hypothesis validation and process improvement.
Monitor KPIs (RPC, PTP, Recovery Rate, etc.) and respond promptly to deviations.
Coordinate support of existing collection reports and dashboards
Initiate and coordinate the creation of new reports and dashboards
Responsible for piloting and production deployment of new tools and strategies.
Collaborate with Product, Operations, and Legal teams to synchronize strategic changes.
Research global debt collection trends and adapt best practices for local markets.
Prepare regular analytical reports and present results to management.
Requirements
3+ year of experience in portfolio/strategy management in banking or microfinance.
Strong SQL skills and experience working with large datasets.
Practical A/B testing experience and result analysis.
Familiarity with automation tools for debt collection.
Strong analytical and problem-solving skills.
English: Upper-Intermediate or above
Location: Lagos, Nigeria
At Renmoney, we are building a leading microfinance bank in one of the most dynamic markets globally. As we continue to scale, we are looking for a
Chief of Staff to the CEO
- a high-impact, strategic operator who will work side-by-side with the CEO on the company’s most critical priorities.
What you will do
Act as a
trusted partner to the CEO
, driving strategic priorities and ensuring effective execution across the business
Lead
high-impact, cross-functional projects
end-to-end — from problem structuring to implementation
Operate as an
internal engagement manager
, bringing structure, clarity, and momentum to complex initiatives
Prepare and deliver
executive-level materials
, including board presentations, strategy papers, and decision memos
Represent the CEO in internal and external forums
when needed, ensuring alignment and clear communication
Drive
follow-ups and accountability
across leadership to ensure decisions are translated into action
Identify and solve ambiguous problems across product, operations, and growth
Requirements
What we are looking for
5+ years of experience in a top-tier consulting or related firms (e.g. McKinsey & Company, Boston Consulting Group, or equivalent)
Strong track record of leading workstreams or acting as an
Engagement Manager / Project Leader
Exceptional problem-solving and structured thinking skills
Ability to operate in
high-ambiguity, fast-paced environments
Strong communication skills, with experience presenting to senior stakeholders
High level of ownership, discretion, and judgment
Genuine interest in fintech and emerging markets
Benefits
Work directly with the CEO on the company’s most critical challenges
Gain exposure across all major functions — from product to risk to growth
Shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary and performance bonus
Comprehensive health insurance, 25+ paid vacations and day-offs, personal development plan
Thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools
Join a diverse, inclusive team where all voices are valued, and professional growth is a priority.
Location: Lagos, Nigeria
Who we are
We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.
We are the place for you, if
You’re excited about technology and the future, and you’re looking for a place to learn and grow. You care a lot about detail and pride yourself in impeccable execution. You can collect and analyze lots of data and feed in just the right amount of intuition to make sound decisions. You are ready to work extremely hard, at a fast pace, to achieve audacious goals. You love to speak up, ask questions, and are comfortable challenging anyone or any idea.
The position
The
Credit Monitoring Analyst
is responsible for monitoring loan portfolios after disbursement to ensure timely repayments, identify early warning signs of credit risk, and ensure compliance with approved loan terms and credit policies.
Job Description
Collateral Strategy & Control:
Manage the bank’s collateral strategy, implement effective controls, and conduct regular mark-to-market analysis to ensure adequate facility coverage.
Monitoring & Reporting
:
- Implement and enforce the Collateral Inspection Plan.
- Prepare and share key daily reports, including: Past Due Obligations (PDOs), Imminent Maturities and Newly Booked Facilities
- Engage with Business Heads and Relationship Teams on key report insights.
Post-Disbursement Review
: Ensure compliance with drawdown conditions and escalate exceptions for prompt resolution.
Early Warning & Risk Mitigation
: Identify early warning signs of problem loans, escalate adverse credit developments to prevent
- Appoint agents for stock monitoring and perform inventory spot checks.
- Review warehouse reports and evaluate stock coverage breaches.
- Develop performance metrics and manage vendor relationships, including onboarding, conflict resolution, and sanctions where necessary.
Credit Risk Oversight:
- Participate in Criticized Assets Review Committee meetings to address high-risk assets.
- Ensure all facilities operate within approved terms and follow up proactively on maturing obligations to avoid defaults.
Customer Engagement:
Engage clients regularly through calls, emails, and in-person meetings to understand their needs, provide updates, and offer tailored financial solutions.
Feedback Collection & Resolution
: Gather feedback through surveys or direct interactions, and promptly resolve issues or escalate concerns to the appropriate tea
Requirements
University degree or equivalent standard with a high numeric content: statistics, econometrics, business administration/ economics, mathematics, finance, etc.
2+ years practical experience
Experience with hands-on customer relationship management
Practical knowledge in credit risk working for a banking or non-banking financial institution
Experience with Customer experience services
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