UX-исследователь вакансии

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE USER RESEARCHER ROLE ⭐️ At Alan, research is not a checkpoint. It's a compass. Our User Research team sits at the intersection of product, design, and engineering, making sure every decision is grounded in what our members actually need, feel, and experience. As a User Researcher at Alan, you will gather and prioritize the most important questions from across the company, and design the right research to answer them. That means running interviews, diary studies, surveys, and usability sessions throughout the full product cycle, not just at the end. You'll then turn those findings into insights that are clear, compelling, and genuinely useful to the teams who need them. You'll work hand in hand with Product Managers, Designers, and Engineers, and collaborate closely with our analytics and data science teams to tell a complete story about our product. You'll also help grow research culture across Alan, sharing your craft and mentoring teammates along the way. At Alan, great research drives great product. If you love figuring out what people truly need and translating that into decisions that matter, this role is for you. ⭐️ IF YOU HAVE SOME OF THE FOLLOWING, YOU MAY BE A GREAT FIT ⭐️ You may be a great fit at Alan if you have: - 4+ years of experience as a product/user researcher in a tech environment, with strong hands-on expertise in qualitative methods: interviews, diary studies, think-aloud usability testing, and direct observation - Solid quantitative research skills: you're comfortable with survey design, sampling, crosstabs, and core statistical concepts - Sharp critical thinking: you quickly identify what research is worth doing, scope it efficiently, and deliver insights that are focused and actionable - A strategic mindset: you know how to partner with product stakeholders, communicate the value of research, and tie your findings to concrete business impact - Compelling communication skills: you turn complex findings into clear narratives that resonate with any audience - Experience mentoring junior researchers or non-researchers, with the ability to give clear, actionable feedback that helps others grow - You're close to AI. Either you've built AI products, or you follow the space closely and have a clear view on where to leverage and how LLM systems behave in production. - You care about healthcare. Alan's mission has to genuinely matter to you. For us this is essential, not a nice-to-have. - English fluency, written and spoken - (As a plus) Fluency in French, Spanish, or another European language For this role, we hire within the D-E level range. 🌍 HOW WE WORK - Based in (or within commuting distance of) one of our hubs (Paris, Bordeaux, Marseille, Brussels, Madrid, or Barcelona), with the ability to work onsite twice per week. 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. You want to know more about Alan? 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work.

Location: United States Remote Workplace: Remote ABOUT THE TEAM At Mural, we believe great collaboration starts with deep understanding. Our mission is to help teams think and work together better. The Design and Research team uncovers the truths that power that mission, guiding product, design, and strategy through rigorous, human-centered inquiry. We combine behavioral science, market insight, and creative exploration to shape Mural’s future for how teams ideate, align, and collaborate together across the world. YOUR MISSION As the Principal, User Researcher at Mural, you’ll start a UX research practice and lead foundational and strategic research that shapes how the company defines its next generation of experiences. You’ll partner across product, design, sales, marketing, and strategy to identify new opportunity spaces, clarify evolving user needs, and guide the organization toward long-term innovation. This is a primarily individual-contributor role focused on uncovering deep human collaboration insights that drive strategy, innovation, and long-term vision. You’ll also help shape and scale the UXR discipline at Mural by mentoring designers to confidently run tactical usability studies, and establishing the frameworks and best practices that elevate research across the company. Think of it as being the first research leader at a fast-growing startup, with the reach and resources of a global platform. WHAT YOU'LL DO Player Responsibilities (Individual Contributor Work): - Lead mixed-methods research (qualitative and quantitative) that explores user needs, behaviors, and motivations across multiple product areas. - Drive foundational studies that reveal how teams collaborate and what barriers exist in business collaboration, hybrid, and distributed work. - Design and execute medium to large-scale studies that combine qualitative depth with quantitative rigor (surveys, logs analysis, segmentation, and concept testing). - Develop a tempo where actionable insights are timely and urgently positioned to shape key product decisions. - Translate ambiguous questions into clear learning plans and frameworks that guide product and strategy decisions. - Build artifacts (archetypes, frameworks, journey maps, mental models) that make complex insights accessible and actionable across the company, leveraging Mural products. - Present insights to an executive, cross-functional audience and provide strategic recommendations based on these insights. Coach Responsibilities: - Build the research practice: mentor designers, and product partners in research best practices, helping to scale a culture of curiosity and evidence-based decision making. - Establish repeatable, high-quality research standards and methodologies across teams. - Partner with design and product leadership to shape Mural’s long-term research vision and roadmap. - Champion the role of research in early product strategy and company-wide initiatives. Hybrid Responsibilities (Both Player & Coach): - Collaborate closely with cross-functional leaders to prioritize research that informs Mural’s most critical next-generation bets. - Facilitate workshops and storytelling sessions that bring insights to life and influence direction across product, design, and business strategy. - Partner with Data Science and Market Research to integrate behavioral data, attitudinal insights, and business signals into cohesive, actionable narratives. - Shape how research connects to strategy, innovation, and experimentation at every level of the company. WHAT YOU'LL BRING - 10+ years of UX Research experience, including deep expertise in both qualitative and quantitative methods. PhD optional. - Proven track record leading foundational and strategic research that influenced product direction, vision, or long-term investments. - Ability to design and execute mixed-methods research independently: from ethnographic and in-depth interviews to survey design and statistical analysis. - Scale strategic insights: Experience driving organizational understanding through storytelling, synthesis, and actionable frameworks. - Strong systems thinking skills, with an ability to connect human insight to product architecture and long-term design strategy. - Experience shaping and scaling research practices in growing organizations. - Comfortable working in ambiguity and helping cross-functional teams find clarity and alignment. - Strong communicator who can engage both executive and hands-on audiences with empathy, clarity, and conviction. WHY YOU'LL LOVE MURAL You’ll shape new ways of working, as we interact with AI, team members, and customers. You’ll work on some of the most compelling and open-ended questions about the future of collaboration: how people align, make decisions, and innovate. You’ll have the freedom to define the big questions, run the right studies, and guide the company toward its next horizon. At Mural, we “drink our own champagne” and leverage our product for online collaboration. This role is U.S. Remote. Your work will inform the strategy of a rapidly scaling company that believes research is the compass, not just the map. EQUAL OPPORTUNITY  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Требуется руководитель направления UX-исследований с опытом работы с качественными и количественными методами исследования от 5 лет, умением комбинировать их для получения более точных и глубоких инсайтов. Необходим опыт проведения комплексных исследований, умение выстраивать долгосрочные стратегии исследований с фокусом на улучшение UX на всех этапах жизненного цикла продукта. Важно эффективно руководить процессом исследований, контролируя сроки, качество и результат на всех этапах (от планирования до внедрения), создавать и обновлять стандарты и документацию по исследованиям, обеспечивая единые подходы в команде. Опыт управления командой исследователей направления: постановка задач, методологическая поддержка и развитие компетенций сотрудников. Задачи: — формировать план работ направления: определение приоритетов, согласование с продуктовыми командами и руководителем центра, обеспечение покрытия ключевых продуктов/клиентских путей исследованиями — распределять исследовательские задачи внутри команды с учетом компетенций, нагрузки и приоритетности проектов — осуществлять контроль качества исследований на всех этапах: от оценки брифа и дизайна до проверки результатов и финального отчета — обеспечивать трансляцию результатов исследований в продуктовые решения: отслеживание применения результатов, выстраивание обратной связи с продуктовыми командами — представлять результаты исследований направления перед стейкхолдерами, аргументация рекомендаций, участие в продуктовых дискуссиях в роли эксперта по клиентскому опыту — организовывать процесс приема и обработки исследовательских запросов от бизнес-заказчиков, обеспечение соответствия запросов установленным стандартам качества — управлять командой направления: ставить цели, проводить регулярные встречи, обеспечивать профессиональное развитие сотрудников, участвовать в оценке их результативности — участвовать в подборе персонала в команду направления: формирование требований к кандидатам, проведение интервью, участие в финальном отборе — самостоятельно проводить исследования в случаях высокой стратегической значимости проекта или ресурсных ограничений команды — развивать методологию, стандарты качества и исследовательские процессы совместно с руководителем центра — контролировать ведение базы знаний по исследованиям направления, обеспечение актуальности и доступности материалов для команды

Требуется специалист с опытом работы с качественными и количественными методами исследования от 3 лет, умеющий комбинировать их для получения более точных и глубоких инсайтов. Опыт проведения комплексных исследований. Умение выстраивать долгосрочные стратегии исследований с фокусом на улучшение UX на всех этапах жизненного цикла продукта. Умение эффективно руководить процессом исследований, контролируя сроки, качество и результат на всех этапах (от планирования до внедрения). Умение создавать и обновлять стандарты и документацию по исследованиям, обеспечивая единые подходы в команде. Задачи: — определять цели и задачи исследований, планировать и организовывать проекты, управлять сроками и ресурсами — комбинировать качественные и количественные методы исследования в зависимости от поставленных целей, применять комплексный подход к анализу данных — разрабатывать дизайн исследования, учитывая стратегию развития продукта и его текущие потребности — проводить UX-аудит существующих интерфейсов, выявлять ключевые проблемы и разрабатывать рекомендации по их решению — формировать отчетность и презентовать результаты исследования руководству и команде — обеспечивать выполнение исследовательских планов, контролировать качество и соблюдение сроков на всех этапах — взаимодействовать с внутренними и внешними заказчиками — продвигать клиентоцентричный подход в продуктовых командах

Контур — экосистема для бизнеса, помогающая компаниям вести бухгалтерию, сдавать отчетность, обмениваться документами и общаться удалённо. Вакансия открыта в командах Маркировки и Экстерна. Маркировка — сервис для маркировки товаров в системе «Честный знак». Экстерн — система электронной отчетности для взаимодействия с контролирующими органами. Задачи: — Проводить качественные и количественные исследования с респондентами из b2b-сегмента; — Вести исследование на всех этапах: снимать запрос с заказчика, формулировать цели и гипотезы, выбирать метод, привлекать респондентов самостоятельно и с помощью рекрутеров, анализировать результаты и презентовать итоги; — Использовать разнообразные методы исследований: интервью, опросы, наблюдение, юзабилити-тестирование, кабинетные исследования. Требования: — Опыт работы UX-исследователем в продуктовой команде от двух лет; — Опыт тесной работы с командой разработки, понимание процессов разработки продуктов, ролей и основ продуктового подхода; — Опыт проведения качественных исследований, плюсом будет опыт или знания в количественных исследованиях; — Опыт исследований в b2b; — Опыт работы с процессами исследований в команде; — Умение брифовать заказчика, инициативность, умение аргументировать позицию и быть на стороне пользователя. Условия: — Уровень дохода зависит от технических знаний и навыков, регулярный пересмотр зарплат и финансовые бонусы; — Возможность работать удалённо, гибридно или в офисе с предоставлением техники и комфортного рабочего места; — Работа с сервисом видео-конференц-связи Контур.Толк с транскрибацией, базой знаний и контактов пользователей; — Возможность участвовать в рабочих группах, проводить технические интервью, проверять тестовые задания, развивать комьюнити; — Профессиональное сообщество с конференциями, публикациями и докладами; — Возможность смены продукта, команды или предметной области внутри компании; — Горизонтальные связи в коллективе для эффективного решения задач; — Поддержка профессионального развития, внутреннее и внешнее обучение.

Location: United States Workplace: remote Contract type: Freelance Hourly rate: $20.30 Language: English (US) Estimated volume: 8 - 10 hours Start date: The project runs on a weekly basis. Eligible candidates will be added to a pool of certified raters and contacted at least 48 hours before kickoff.   We are looking for qualified raters to support a project focused on evaluating personalized search and location recommendations. This role involves rating the relevance and usefulness of suggested places based on personalized results and defined project guidelines.   If you're someone who: Has an eye for artistic detail and intuitive design Thinks critically about spatial accuracy, relevance, and context Cares about delivering polished and helpful digital experiences This project is built for you.   What you will do: Evaluate the aesthetic quality, readability, and overall polish of digital map designs. Assess user-focused elements like viewport framing, geospatial accuracy, and content relevance. Review personalized location recommendations to ensure relevance and helpfulness. Follow strict project instructions and complete tasks accurately, including tagging specific issues (e.g., “Icons not properly masked,” “Labels too small”). #LI-CC1 Requirements: To be located and have the right to work in the United States. An existing, actively used Gmail account with prior usage history on Google Maps. Participation is limited to maximum three project rounds. Please note that the task request will be dynamic and we will be providing you with a heads-up as soon as possible once there is a project round available for you . Please note: This project requires opt-in, consent-based access to limited elements of your activity history. A consent form will be provided for you to review and sign before participation. A desktop or laptop computer is required to complete the application and onboarding process. Mobile devices are not supported.

Location: Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Usability Engineer for our Design Team. User Science is an evolving design discipline at Canonical. While we have long incorporated diverse research on user needs into our products, the mission of the newly formed User Science team is to expand beyond traditional models of UX research, integrating user needs end-to-end in development processes and quality standards across the company. This mission requires skillful advocacy as well as organizational learning and change. As process pioneers, we draw insights from others, foster collaborative user research cultures, and constantly innovate with frameworks and standards. Location: This role will be based remotely in the EMEA region. The role entails Collecting and synthesizing user data: Developing user insights in diverse formats, scientifically analyzing data from A/B tests, usability studies, and other methodologies to create compelling findings. Prototyping for impact: Building lightweight prototypes, data visualization dashboards, or automation scripts to enhance broader consumption of research. Responding to audience needs: Calibrating research presentations with sensitivity and precision in a highly technical environment, understanding what level of depth is right for each stakeholder. Promoting a data-informed culture: Working closely with process, product, and engineering teams to integrate user research into existing decision-making flows. Building research scalability and interoperability: Strengthening research ops infrastructure, making key methodologies more accessible, actionable, and repeatable. Fostering a learning culture: Contribute to the evolving definition of User Science through user-centered training, resource development, and outreach. What we are looking for in you Exceptional academic track record from both high school and university Bachelor’s or Master’s degree in a related field such as Design, Engineering, Data Science or similar, or a compelling narrative about your alternative chosen path. User research expertise: Proficiency in both qualitative and quantitative user research methodologies, including user interviews, usability testing, A/B testing, surveys, and data analysis. Tinkerer mindset: A passion for hacking, exploring, and building creative solutions, whether through technical prototyping, scripting, or research tooling. A degree of technical fluency: Ability to quickly pick up technical concepts, engage deeply with engineering and process optimization teams, and contribute to cross-functional discussions. A talent for optimization: A strong alignment towards building research ops, systematizing best practices, and creating frameworks for broader knowledge-sharing. Finely tuned communication skills: Impeccable verbal and written communication abilities, characterized by warmth, precision, and a commitment to maintaining high-quality standards. Portfolio: A robust portfolio showcasing a range of user research, design, or engineering projects that show a talent for exploration, optimization, and transforming insights into action. Nice to have skills Experience with Linux. Some conceptual knowledge of container tech (such as LXD, Docker, Kubernetes), OpenStack deployment or operations, or public or private cloud management. Some experience with or interest in data analysis frameworks in Python (e.g. pandas, seaborn), R, MATLAB or similar. A proven track record of contributing to Open Source projects or communities. A passion for aesthetics, visualization, or design. What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process. Fully remote working environment - we’ve been working remotely since 2004! Personal learning and development budget of 2,000USD per annum Annual compensation review Recognition rewards Annual holiday leave Parental Leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues at ‘sprints’ Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Senior Design Researcher for our Design Team. User Science is an evolving design discipline at Canonical. While we have long incorporated diverse research on user needs into our products, the mission of the newly formed User Science team is to expand beyond traditional models of UX research, integrating user needs end-to-end in development processes and quality standards across the company. This mission requires skillful advocacy as well as organizational learning and change. As process pioneers, we draw insights from others, foster collaborative user research cultures, and constantly innovate with frameworks and standards. This role sits in the design team reporting to the User Science Manager. Location: This role will be based remotely in the EMEA region. The role entails Conducting user research: Developing user insights in diverse formats, identifying and championing user needs across product areas. Sharing findings concisely and skillfully: Supporting different teams with well-matched research presentations and clear documentation systems. Promoting and shaping a data-informed culture: Working closely with process, product, and engineering teams to integrate user research into existing decision-making flows. Building research scalability and interoperability: Owning research ops infrastructure, making key methodologies more accessible, actionable, and repeatable. Fostering a learning culture: Contributing to the evolving definition of User Science through user-centered training, resource development, and outreach. What we are looking for in you Exceptional academic track record from both high school and university Bachelor’s or Master’s degree in a related field such as Design, Human-Computer Interaction, Engineering or similar, or a compelling narrative about your alternative chosen path. Deep research expertise: Proficiency in both qualitative and quantitative user research methodologies, including user interviews, usability testing, A/B testing, surveys, and data analysis. Exceptional depth in either qualitative or quantitative skills. Strong technical curiosity: An alignment with and interest in open-source culture and the ability to engage deeply with technical subjects and stakeholders. Proficiency in visual design and/or information design: Capability to translate complex data or ideas into strong, convincing visuals, ensuring that insights are both accessible and memorable. A talent for storytelling and collaboration: Outstanding ability to craft narratives that effectively explain research findings and resonate with diverse audiences. A knack for turning chaos into clarity: Meticulous organization and archivist skills, with the ability to transform scattered findings or disparate processes into cohesive, structured knowledge systems. Portfolio: A robust portfolio showcasing a range of user research and/or design projects that highlight the ability to derive actionable insights from research and directly influence 1) product design and strategy or 2) organizational change. What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process. Fully remote working environment - we’ve been working remotely since 2004! Personal learning and development budget of 2,000USD per annum Annual compensation review Recognition rewards Annual holiday leave Parental Leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues at ‘sprints’ Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Figma Research team is hiring a seasoned researcher to support Figma’s Agentic Experiences, and actively shape and execute research to drive scale, tap new opportunities, and ensure Figma continues pushing innovation in design and production tooling. Because Figma is used by so many of the leading software companies around the world, you will be uniquely positioned to advance the state of how product development works across the entire industry. This work sits at the center of one of the most consequential shifts in our industry: how designers and developers build software alongside AI. That means researching experiences where the output is nondeterministic and “did it work?” is a judgment call rather than a pass/fail, digging into questions about trust, verification, control, and how expectations change as what is possible changes. We are looking for someone energized by that ambiguity rather than waiting for it to resolve. The ideal candidate brings a deep passion for research and strategy, pushing the envelope with AI led experiences, and laddering key user needs to critical product decisions and broader business impact. Partnering with Product, Design, and Engineering, you will tackle our highest impact problems, influencing company strategy for both the short- and long-term. You will own your problem space end to end and you will be expected to bring a point of view on product decisions. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Help Figma grow and innovate by delivering strategic research and recommendations and materially influencing the vision and strategy for Figma’s Agentic Experiences Partner closely with product leaders to identify opportunities, generate strategy, and define success Break down complex business challenges into clear research plans; own the end to end research process and leverage strong storytelling skills to deliver meaningful impact to Figma’s businesses Leverage your product mindset and storytelling chops to influence product roadmap Move fluidly between multi-quarter strategic direction and specific, in-the-weeds recommendations a designer or PM can act on next week Advocate for the role of Research as a strategic partner in the business process, and raise the craft bar around you through mentorship and the standards you set We’d love to hear from you if you have: 7+ years of experience in UX research or user insights at a high growth B2B SaaS company Direct experience conducting research on AI-powered products and features, including evaluating experiences where there is no single correct output and a point of view on how users build (or lose) trust in them over time A track record of owning significant research programs independently, including framing the question, choosing the approach, and driving the follow-through on product recommendations Expertise in utilizing a variety of research methodologies, including both qualitative and quantitative techniques, to address product challenges spanning from opportunity identification, concept testing, to feature iterations. Comfort with product telemetry and analytics: able to form a hypothesis from behavioral data and partner with data science as a peer rather than outsourcing the numbers Demonstrated success in identifying assumptions that underpin key challenges, prioritizing the most critical assumptions, and creating right sized research approaches to test those critical assumptions. A proven track record of gaining buy in from executive stakeholders and cross disciplinary partners, transcending mere research mechanics and findings to articulate a larger user story, and the “so what” to inspire action Ability to balance speed and rigor, pivot directions, seek out new perspectives, receive feedback, and seek solutions in creative ways. Ability to balance user research, strategy, business insights, team input, and intuition in decision-making processes While it’s not required, it’s an added plus if you also have: Experience researching design tooling, developer tools, creative software, or other products where the users are themselves building things 2+ years in product design, user centric product management, product development, and/or front end engineering Experience partnering with model or evaluation teams, and a view on how qualitative signal and offline evals inform one another A familiarity and depth of experience using Figma’s products At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 — $250,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.