В компании Social Discovery Group требуется старший системный администратор для удалённой работы. Основные обязанности включают ежедневное управление Active Directory, DNS, DHCP, PKI и групповыми политиками, проведение миграции AD домена в новый лес, замену Citrix VDI на альтернативное решение, а также перестройку стека балансировки нагрузки с использованием nginx, HAProxy и keepalived/VRRP. В задачи также входит поддержка VDI и терминальных серверных ферм, управление сертификатами, обновление устаревших Windows серверов и вывод из эксплуатации старых систем, а также обработка инцидентов и запросов в рамках SLA с участием в дежурствах. Требуется опыт работы более 5 лет с инфраструктурой Microsoft и VDI, практический опыт миграции AD доменов и лесов с использованием ADMT и SID History, опыт работы с VDI или терминальными серверами в продакшене, знание Linux (Ubuntu, AlmaLinux, CentOS/RHEL), навыки работы с балансировкой нагрузки и гипервизорами Hyper-V или VMware ESXi. Необходим уровень английского языка не ниже B1.
Задачи:
— Планирование и проектирование масштабируемой сетевой инфраструктуры компании, развитие команды и операционных процессов.
— Обеспечение стабильной, отказоустойчивой и безопасной работы сети, включая межфилиальную связь и удаленный доступ.
— Администрирование корпоративной IP-телефонии (Xorcom).
— Управление беспроводной сетью Wi-Fi (контроллеры Eltex SoftWLC).
— Обеспечение информационной безопасности сетевого периметра.
— Контроль доступности и производительности сетевых сервисов, ведение технической документации и разработка схем сети.
Требования:
— Глубокое знание стека TCP/IP, модели OSI.
— Уверенное владение протоколами маршрутизации: BGP (iBGP, eBGP), OSPF, GRE.
— Понимание работы протоколов резервирования шлюзов (HSRP, VRRP) и агрегации каналов (LACP, Etherchannel).
— Опыт анализа трафика (tcpdump, Wireshark).
— Опыт администрирования оборудования Cisco (включая ASA), Huawei, Eltex, MikroTik.
— Опыт работы с продуктами UserGate (межсетевые экраны) и S-Terra (криптошлюзы/VPN) будет преимуществом.
— Администрирование серверных ОС: Windows Server, Linux (любой дистрибутив).
— Понимание сервисов каталогов и аутентификации: AD, Tacacs, Radius.
— Настройка DNS, DHCP, GP.
— Опыт работы с системами виртуализации (VMWare).
— Опыт построения территориально распределенных и отказоустойчивых сетей.
— Знание серверного оборудования Dell, систем хранения данных (СХД) и сетевых хранилищ (Synology, QNAP).
— Опыт работы с системами мониторинга (Zabbix, NetXMS).
— Понимание принципов информационной безопасности и опыт внедрения технических средств защиты (NAT, ACL, port security, DHCP snooping, ARP Inspection, IPSec).
— Знание VLAN, STP, LLDP, SIP.
— Опыт построения и управления Wi-Fi сетями (Eltex SoftWLC).
— Знание IP-телефонии Xorcom.
— Умение проектировать и визуализировать сети (составление схем в любых редакторах).
— Системное мышление, ответственность за результат, готовность развивать команду.
Первоочередные задачи:
— Модернизация границы сети (Интернет-периметр): замена существующих решений на межсетевые экраны нового поколения (NGFW) отечественного производства UserGate.
— Модернизация каналов связи (VPN): реорганизация защищенных каналов связи между офисами.
— Замена устаревшего оборудования на сертифицированные криптошлюзы S-Terra для обеспечения соответствия требованиям информационной безопасности.
Условия:
— Работа в аккредитованной ИТ-компании.
— Удаленный формат работы с приездом в офис и производственные локации при необходимости.
— Оформление по ТК РФ с первого дня.
— График работы: 5/2, 8-часовой рабочий день.
— Корпоративное обучение, возможность профессионального роста.
Location: Serbia; Latvia; Lithuania; Ljubljana; Moldova; Belarus; Georgia; Kyrgyzstan; Uzbekistan; Azerbaijan; Armenia; Czech Republic; Portugal; Spain; Dubai
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
About the role
We're looking for a Linux Administrator to join our Infrastructure team, responsible for building, operating and continuously improving all of our infrastructure services — from core services to observability and private clouds.
Our infrastructure supports the stable operation of a large-scale trading platform and includes 2,000+ virtual machines and 300+ physical servers, running predominantly on Ubuntu. The stack ranges from core services like LDAP, PowerDNS and NTP, to an observability stack (Prometheus, Thanos, Loki, Grafana, Jaeger) and private clouds based on OpenStack and Kubernetes, as well as services such as GitLab, Artifactory and Vault.
You’ll work in a team of experienced infrastructure engineers, using Scrum and Agile practices, with two-week sprints and a strong focus on automation, reliability and continuous improvement.
The position is full-time remote, with a flexible start time — anytime before 12:00 pm EET/EEST.
Why this role?
You’ll be part of the team responsible for the production environment behind products used by millions of users, working directly with development teams, helping them troubleshoot infrastructure-related issues and keep their services running reliably in production.
It’s a good fit for an engineer who enjoys troubleshooting, automation and making infrastructure more reliable and scalable, rather than simply maintaining servers.
Tasks
Oversee various services and associated infrastructure components, including DNS, Gitlab, Artifactory, Vault, Loki, Prometheus etc;
Perform day-to-day operational tasks such as upgrades, CVE patching, backup and restore, security scans, and monitoring;
Manage and support private clouds (Openstack and Kubernetes);
Design, configure, maintain and troubleshoot Linux systems across different environments, including bare metal, virtual machines and containers.
Resolve incidents, provide support coverage, categorize issues, conduct post-mortems, and perform root cause analysis;
Ensure environments are stable and adhere to availability SLAs;
Work towards reducing operational effort;
Automate repetitive operational tasks and continuously reduce manual effort;
Collaborate with development teams to troubleshoot infrastructure-related issues in production;
Keep infrastructure documentation and operational procedures up to date;
Engage in constant upskilling to stay updated with industry best practices.
Requirements
3+ years of professional experience as a Linux System Administrator, DevOps Engineer, or Site Reliability Engineer, with a focus on infrastructure.
Extensive experience in designing, building, configuring, and troubleshooting Linux servers across various environments (bare metal, container, cloud);
Experience with Linux server configuration, maintenance and troubleshooting in production.
Understanding of process control, logging and Linux service management.
Experience with infrastructure services such as Vault, Artifactory, DNS and similar platform components.
Proficiency with automation tools such as Chef, Ansible, or Salt;
Experience with Docker, Kubernetes and containerized environments;
Experience with monitoring and log aggregation tools like Grafana, ELK, or Graylog;
Experience in deploying and maintaining systems on cloud solutions such as OpenStack, VMware, Proxmox, or public cloud platforms such as AWS, GCP, Azure.
Skilled in scripting languages such as Bash and Python;
Familiarity with configuring various servers and databases, including Apache Tomcat, Nginx, MySQL DB, PostgreSQL, Kafka, RabbitMQ, etc;
Experience with DevOps tools and CI/CD workflows.
At least C1 in Russian and B1 in English.
Nice to have
Hands-on experience with Kubernetes, including troubleshooting workloads and cluster-related issues.
Hands-on experience with OpenStack, including deployment, configuration, maintenance or troubleshooting of private cloud environments.
Hands-on experience with Chef.
Experience with GitLab CI/CD, Jenkins or GitHub Actions.
Experience working with fintech/trading, or other high-load and mission-critical systems.
We offer
Full-time remote work (service provider contract).
Competitive compensation (EUR).
Flexible working hours.
Corporate AI subscriptions (Claude, Gemini, GPT, etc.).
Access to a rewards marketplace offering products and language courses, redeemable using the company’s internal currency.
A strong team of engineers.
Positive and friendly atmosphere.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-JM1
Задачи:
— Развёртывание, настройка и поддержка Linux-серверов bare-metal в дата-центрах
— Создание и эксплуатация кластерных сред, включая виртуализацию, хранилища, GPU-вычисления и базы данных
— Поиск и устранение сложных проблем в Linux, аппаратном обеспечении, сетях и кластерах
— Оптимизация производительности по пропускной способности, задержкам, стабильности и использованию ресурсов
— Мониторинг состояния инфраструктуры, выявление узких мест и предотвращение повторяющихся проблем
— Поддержка полного жизненного цикла серверов: подготовка, настройка, обновления и обслуживание
— Повышение надёжности и предсказуемости при сбоях, обслуживании и масштабировании
— Автоматизация задач развертывания, настройки и эксплуатации, преимущественно с использованием Ansible и скриптов
Требования:
— Опыт администрирования и устранения неполадок Linux на практике
— Опыт работы с bare-metal инфраструктурой в продакшене
— Хорошее понимание анализа производительности Linux и выявления узких мест
— Опыт мониторинга инфраструктуры и устранения проблем в продакшене, управления жизненным циклом серверов, автоматизации инфраструктуры, желательно с Ansible
Плюсом будет:
— Опыт работы с аппаратным обеспечением: BMC/IPMI, прошивки, настройка BIOS, автоматизированное развертывание ОС (PXE/netboot)
— Опыт работы с виртуализационными кластерами, включая живую миграцию и высокую доступность
— Опыт работы с распределёнными хранилищами, включая репликацию, ребалансировку и восстановление после сбоев дисков и узлов
Условия:
— Удалённая работа из любой точки мира
— Гибкий график
— 40 оплачиваемых дней отпуска
— Конкурентная зарплата
— Доступ к глобальным офисам компании
— Современное оборудование и технологии
Location: Remote; Seattle, WA; London; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
Open to hiring remote across North America and London — we also have offices in NYC, San Francisco, Seattle, and London.
We're building a tool that makes content creation easy and accessible for all types of creatives. Our users love it. Runway has an actively engaged and growing community of passionate artists and creators worldwide. And we're scaling the systems behind our support team so we can keep delivering delightful experiences as that community grows.
We're looking for a Support Systems Engineer who ships production code, not tickets and specs: someone who takes a fix from proposal to merged PR themselves. This role reports directly to the Head of Customer Experience.
WHAT YOU’LL DO
- Own the AI support agent, our ticketing system and other Support tools end to end: authentication (JWT), response logic, routing, escalation paths and tone, tested in staging before it sees live traffic
- Ship daily product changes that remove ticket volume. Recent example: extending automatic refund eligibility to one-click credit purchases, accidental upgrades and month-based proration on annual terms
- Build and maintain internal CX tooling as real software, not one-offs: scripts, jobs, dashboards, admin surfaces
- Run QA and evals with real test suites and pass/fail rubrics, plus monitoring and alerts for outages, bugs and volume spikes
- Own releases: staged rollouts, a regression suite before every ship, clear rollback criteria, a writeup when something reaches production
- Build the CX reporting the org runs on: volume, deflection, CSAT, reply and resolution time, escalation accuracy, agent spend. You own the correctness and availability of the queries.
- Build and stage the guardrails on refunds, account changes and anything touching money or PII, including the audit trail
- Keep the knowledge base accurate and structured for the agent to parse, and manage the handoff into the ticketing system
- Keep the CX roadmap and the coverage model current, sequenced against priorities set by the Head of CX, so gaps show up before they bite
- Run the day-to-day with our AI platform vendor: weekly working session, joint roadmap, issues filed with reproductions
- Carry signal across teams: Product and Engineering on bugs and rollouts, Customer Education on self-serve, community on Discord and the forums, GTM and Analytics on routing and reporting
WHAT YOU’LL NEED
- 5+ years in Customer Experience, Support Engineering or Support Operations, with real time spent writing code
- You ship production code in codebases you didn't write: read TypeScript, trace logic through someone else's service, put up a PR that survives review. Our stack is TypeScript and Node.js on AWS
- Hands-on experience building and tuning AI or LLM-powered support workflows: prompt and context engineering, routing, escalation design, evals
- SQL experience. You own the reporting, so you shouldn't be waiting on Analytics for it
- Code-level experience with a billing or payments API: invoices, prorations, refunds. A large share of consumer tickets live here
- Git, PR review, CI, staging and feature flags as your default way of working
- Real QA and eval experience: you can define rubrics, build test suites and calibrate against what good looks like
- Judgment about where a fix belongs, in code, in the agent or in the knowledge base
- A track record carrying signal between support, product and other functions and turning it into action
- Comfort managing your own work in a fast-moving environment, high ownership and high autonomy
- Genuine interest in AI, creative tools or both
WHAT SETS YOU APART
The most successful person in this role treats the agent and the systems around it like a product they own. They watch where it fails, ship the fix and check whether it worked. They build reporting people actually use. And they show up with improvements no one asked for yet.
FOR YOUR APPLICATION
During our interview process, you'll have several chances to get acquainted with the Runway product and use all the features our team has built, and that starts now. As part of your application, instead of a cover letter, we ask that you try out the Runway product, specifically build a custom workflow.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Задачи:
— Обеспечение стабильной работы внутренней IT-инфраструктуры компании и техническая поддержка полностью удаленной международной команды.
— Администрирование Microsoft 365, Google Workspace, ChatGPT Enterprise и других корпоративных сервисов.
— Автоматизация внутренних процессов с использованием AI-инструментов и платформ автоматизации (например, n8n, Make), включая разработку AI-ассистентов по внутренней базе знаний, автоматизацию онбординга сотрудников, транскрибацию и саммаризацию встреч, а также другие проекты по автоматизации и цифровизации внутренних процессов компании.
— Настройка и сопровождение VPN, удаленного доступа, пользовательских рабочих мест и других инструментов для удаленной работы.
— Организация технической части процессов онбординга и оффбординга сотрудников: создание и настройка учетных записей, предоставление и отзыв доступов, настройка рабочих мест и корпоративных сервисов.
— Анализ текущей IT-инфраструктуры, выявление возможностей для ее развития и внедрение технических улучшений.
— Поиск, оценка и внедрение новых IT-сервисов и решений для повышения эффективности работы компании.
— Подготовка и поддержание в актуальном состоянии технической документации.
Требования:
— Опыт работы системным администратором или IT-специалистом широкого профиля от 5 лет.
— Опыт сопровождения корпоративной IT-инфраструктуры и поддержки пользователей.
— Опыт работы с распределенными (remote-first) командами.
— Отличное знание Windows, macOS, Microsoft 365, Google Workspace, VPN, компьютерных сетей и технологий удаленного доступа.
— Практический опыт использования современных корпоративных AI-инструментов на базе LLM (например, ChatGPT Enterprise, Microsoft 365 Copilot, Claude for Work, Gemini for Google Workspace) в рабочих процессах.
— Опыт автоматизации рабочих процессов с использованием AI-инструментов и/или платформ автоматизации (например, n8n, Make, Power Automate).
— Опыт сопровождения веб-серверов и корпоративных сайтов.
— Понимание принципов резервного копирования, защиты данных, информационной безопасности, а также безопасного использования корпоративных AI-инструментов (включая требования конфиденциальности, DLP и GDPR).
— Умение объяснять технические вопросы простым языком, эффективно взаимодействовать с бизнесом, фиксировать договоренности и доводить задачи до результата.
— Самостоятельность, инициативность и готовность брать ответственность за развитие своего направления.
— Опыт взаимодействия с внешними IT-подрядчиками.
— Английский язык не ниже Upper-Intermediate (B2), рабочий язык компании.
Будет преимуществом:
— Опыт разработки AI-ассистентов по внутренней документации и корпоративным базам знаний (RAG).
— Практический опыт интеграции AI-решений с использованием OpenAI API, Anthropic API, Gemini API.
— Опыт разработки или сопровождения корпоративных и клиентских порталов.
— Навыки программирования (Python, PowerShell, Bash).
Условия:
— Полностью удаленная работа в международной компании.
— Part-time занятость (ориентировочно 20-30 часов в месяц).
— Прямое взаимодействие с руководством компании и возможность предлагать собственные решения по развитию IT направления.
— Высокий уровень самостоятельности и возможность стать локомотивом IT-изменений внутри компании.
— Работа в международной команде, использующей современные цифровые инструменты и лучшие мировые практики.
— Заработная плата: 1500–2500 руб./час (в зависимости от опыта и навыков кандидата; возможна повышенная оплата внеурочных или более сложных задач).
— При занятости около 5–7 часов в неделю (20–30 часов в месяц) ориентировочный доход составит 30 000–75 000 руб. в месяц.
Ищем инженера по VoIP и Asterisk, который возьмёт на себя ответственность за поддержку и стабильную работу нашей телефонной инфраструктуры. В задачи входит самостоятельное выявление и устранение проблем, связанных с Asterisk, SIP и VoIP. Требуется опыт работы с Linux и навыки администрирования телекоммуникационных систем. Работа полностью удалённая.
Задачи:
— Администрировать и развивать Asterisk / IP-телефонию
— Настраивать SIP-транки, endpoints, dialplan и маршрутизацию
— Работать с ARI / AMI и интеграциями с backend/CRM
— Диагностировать SIP/RTP и проблемы качества связи
— Работать с Linux, MariaDB/MySQL, CDR
— Настраивать безопасность: Firewall, Fail2Ban, ACL
— Поддерживать стабильную работу телефонии и автоматизированного обзвона
Требования:
— От 2 лет практического опыта с Asterisk
— Хорошее знание SIP, VoIP, NAT, RTP, кодеков
— Linux + базовый SQL
— Опыт с ARI и/или AMI
— Умение самостоятельно находить и устранять проблемы
— Будет плюсом: Redis, Nginx, Grafana/Prometheus, Heplify
Условия:
— Формат работы: Remote / Home Office
— График: 5/2, 09:00–18:00
— Занятость: Full-time
— Зарплата: $3,000 фикс
Рассматриваются кандидаты из Армении, Азербайджана, Грузии, Кыргызстана, Молдовы, Узбекистана, Таджикистана.
Location: Spain
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote.
Contract: Full-time, permanent.
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
Your main responsibilities will be:
Designing the IP infrastructure of our multi-site data centers
Designing the GRX/IPX interconnectivity and global PoP structure to access mobile partner networks
Defining the WAN network strategy
Leading and realization of the data centre LAN and WAN networks, specifically the configuration of DRAs, GTPs, GGSN/PGW, SBC, FW, Routers
Integrating direct roaming agreements and sponsored roaming agreements
Tracing of signalling and user plane transport for debug issues
Acting as a primary interface between the Core Network team and Airalo’s Platform team, Airalo’s Network Operations team and technology partners (vendors, roaming partners)
Core network optimisation and enhancement
Supports the operations team in regards to:
Deployments and rollouts
Performance improvements
Perform trainings
Supporting the partner’s operations team
What You'll Bring
Technical Degree in Engineering or Telecommunications preferred or equivalent experience demonstrated
3 - 5 years minimum relevant experience in the telecom core field
3+ years experience with network elements such as: Packet Gateway GGSN/PGW/DPI, direct and sponsored roaming (HLR/HSS), diameter routing and GTP, GRX
3+ years experience with these protocols; Sigtran: MAP (Mobile Application Protocol), Sigtran: CAP (Camel 1-3), Diameter (Ro, Gx, Gy, Gn, Gi), REST API, BGP
Excellent verbal and written communication skills
Bonus Points
IREG Testing experience is preferred
International working experience is ideal
Why People Join Us
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available:
📍 UK: £59,600 – £85,600
📍 Ireland: €54,000 – €77,600
📍 Western/Northern Europe: €44,550 – €86,160
📍 Southern Europe: €37,600 – €85,200
📍 Central & Eastern Europe: €40,360 – €71,240
📍 South-Eastern Europe / Balkans: €39,200 – €73,000
Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨
Задачи:
— поддерживать и развивать IP-АТС на базе Asterisk;
— настраивать dialplan, SIP-транки, SIP-агентов и маршрутизацию звонков;
— интегрировать backend-приложения с Asterisk через ARI / AMI;
— диагностировать проблемы с SIP-трафиком и качеством звонков;
— обеспечивать безопасность и отказоустойчивость телефонии;
— работать с firewall, fail2ban, защитой от SIP/brute-force атак;
— работать с CDR и записями разговоров: хранение, ротация и контроль;
— поддерживать инфраструктуру на Linux, MariaDB/MySQL, Redis, Nginx, cron, Samba;
— настраивать и поддерживать мониторинг через Grafana Alloy, Heplify;
— вести техническую документацию и участвовать в улучшении инфраструктуры.
Требования:
— от 2 лет практического опыта с Asterisk;
— уверенное понимание SIP: регистрация, NAT traversal, кодеки, диагностика проблем;
— практический опыт с ARI и/или AMI;
— уверенное администрирование Linux;
— опыт работы с MariaDB/MySQL и SQL;
— понимание сетевой безопасности, firewall и fail2ban;
— опыт работы с Redis;
— понимание настройки Nginx как reverse proxy;
— знакомство с системами мониторинга — Grafana, Prometheus или аналогами;
— самостоятельность, системное мышление и способность самостоятельно находить и устранять технические проблемы.
Задачи:
— Работа с доменами (регистрация, DNS-настройки, Cloudflare) - основная часть работы;
— Техническая поддержка сотрудников, мониторинг состояния внутренних систем и сервисов;
— Разбираться с серверами, хостингом, аналитикой и трекерами;
— Настройка аналитики и автоматизации рабочих процессов, тестирование и отладка сервисов;
— Разработка и сопровождение небольших проектов на Python;
— Интеграции для сбора статистики, анализа горячих зон, обработки лидов.
Требования:
— Опыт работы с доменами (регистрация, DNS, Cloudflare);
— Техническая поддержка сотрудников и мониторинг состояния внутренних систем и сервисов;
— Работа с серверами и хостингом лендингов, домены/DNS, настройка технической инфраструктуры;
— Настройка аналитики, автоматизация рабочих процессов, тестирование и отладка сервисов;
— Разработка и сопровождение небольших проектов на Python;
— Интеграции для сбора статистики, анализа горячих зон (heatmap) и обработки лидов.
Будет плюсом:
— Опыт с Cloudflare, трекерами (Keitaro/Binom), API-интеграциями;
— Понимание сферы арбитража/adtech;
— Опыт работы с серверами/VPS, хостингом.
Условия:
— Наставничество: поддержка на всех этапах работы;
— Удалённая работа: можно работать из любого города и страны;
— Карьерный рост;
— Творческая свобода;
— Молодой коллектив, лояльное руководство.
Наше основное направление - это финтех. В данный момент у нас имеется 3 действующих проекта которые предоставляют такие услуги как беззалоговые микрокредиты (PDL), микрокредиты под залог техники и ювелирных изделий (ломбард), микрокредиты под залог авто (авто ломбард). Проекты разделены территориально по странам: Казахстан, Россия, Филиппины. В рамках проектов мы создаем высоконагруженные, асинхронные, отказоустойчивые, безопасные финансовые сервисы. И что важно - постоянно добавляем новый инновационный функционал.
Задачи:
— Администрирование парка выделенных серверов под управлением OS Linux (Ubuntu) + Виртуальные машины на Proxmox;
— Администрирование сопровождаемого ПО на PHP (Yii2, Symfony, NodeJS);
— Поддержка и развитие систем мониторинга;
— Мониторинг, обнаружение, реагирование и исправление проблем на окружениях;
— Помогать команде в настройке окружений и CI/CD процессов;
— Документирование проделанной работы;
— Построение отказойстойчивых систем: networking (network load balancing + failover);
— web-applications (Nginx + PHP-FPM + RabbitMQ + PostgreSQL);
— databases (PostgreSQL, master-slave replication);
— Настройка и оптимизация под высокую нагрузку следующих сервисов: Nginx, Php-fpm, PostgreSQL;
— Обеспечение постоянного мониторинга всех сервисов и серверов;
— Обеспечение защищенной сети для удаленной работы над проектами с использованием VPN.
Требования:
— Опыт работы с инструментами DevOps, практические знания и понимание принципов CI/CD;
— Опыт работы и хорошее понимание работы Docker, docker-compose, Dockerfile;
— Понимание принципов работы k3s/k8s;
— Опыт написания bash-скриптов или Python;
— Понимание принципов работы TCP/IP, NAT, VPN, DNS.
Условия:
— Трудоустройство согласно ТК РК, ТК РФ;
— Работа в команде.
Требуется системный администратор/сетевой инженер.
Требуемые навыки:
— Python
— Bash
— CI/CD
— Linux
— Docker
— Osimodel
— TCP
— Zabbix
— Администрирование Linux
— Сетевые технологии
Условия:
— Полный рабочий день
— Можно удалённо
Задачи:
— техническая поддержка, настройка и сопровождение проектов в Jira в крупных компаниях;
— работа с заказчиками, разработчиками и тестировщиками: обработка поступающих запросов, уточнение необходимой информации, сопровождение задач;
— настройка Jira и используемых плагинов, перенос настроек и доработок между средами разработки и тестирования.
Требования:
— опыт технической поддержки, настройки и сопровождения проектов в Jira в крупных компаниях;
— опыт работы с заказчиками, разработчиками и тестировщиками;
— опыт настройки Jira и плагинов, включая ScriptRunner, Structure и BigPicture;
— знание Jira и Confluence;
— владение SQL на базовом уровне;
— понимание принципов построения реляционных баз данных;
— самостоятельность, коммуникабельность, умение структурировать и корректно интерпретировать информацию.
Плюсом будет:
— опыт применения BPMN, UML Sequence Diagram.
Условия:
— полный рабочий день;
— удалённый формат работы;
— срок проекта до конца года с возможным продлением;
— оформление через ИП.
Location: Remote
Who we are
Our mission is to bring clarity and control to the world's most complex codebases. AI is accelerating code creation, but the infrastructure to understand, oversee, and evolve that code hasn't kept pace. Sourcegraph gives engineering organizations full visibility across their systems, precise context for their agents, and the ability to execute coordinated code changes at scale. As agentic development becomes the dominant engineering paradigm, we provide the context layer teams need to take control of their codebase.
With Code Search, Deep Search, MCP, and Agentic Batch Changes, we deliver on that mission today - giving engineering teams and their AI tools the cross-repo context to navigate massive codebases with confidence, and the ability to make changes across hundreds of repositories at once.
Companies like Stripe, Reddit, and Leidos rely on Sourcegraph to ship faster and with higher quality. We're backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and customer love.
If you want to build the infrastructure that lets every engineering team - and every agent they deploy - operate on their codebase with confidence, join us.
Hours & location
🌎 While we hire
almost anywhere
in the world, we have a preference for someone to reside in the following locations for this role. However, if you feel qualified, we welcome you to apply regardless of location. No matter what, working hours must overlap with EST for at least 20 hours/week.
Preferred locations:
USA
Why this job is exciting
Sourcegraph is at the forefront of building AI tools to solve the biggest problems in the software industry, problems that only get bigger as codebases grow and as more of the work is done by agents. The
Code Understanding
team owns the surfaces where that intelligence meets the developer:
Deep Search
, our agentic, multi-step answer engine across an enterprise's entire lineup of codebases,
Query Assist
, turning natural language queries into Sourcegraph query syntax,
Smart Hovers
, concisely summarizing symbols right where devs need it, guided diff review, and the APIs that both humans and AI agents rely on every day.
Most of what makes those surfaces tick is
agent engineering
: a blend of software engineering, machine learning, and statistics. Agent engineering tells us which model to use and when, how to retrieve and pack context, how to measure answer quality, where to fine-tune or distill a smaller model to cut costs and latency, and how to expand a single LLM call into a reliable multi-step agent. As the
staff ML and agent engineer on Code Understanding
, you'll be the technical owner of it: setting the tam’s direction for models, evaluations, and agentic systems, making our products measurably better, faster, and cheaper, and raising the team's fluency in building with models.
This is a
staff-level role
: we're hiring a technical leader, not just a strong individual contributor. The primary need is a production ML and evaluation authority who also builds production agent systems. You'll own the hardest, most ambiguous problems in this space, set standards others follow, and influence direction beyond your immediate team. You'll get the exhilarating chance to drive the vision on how we can provide the best code understanding experience on the market by combining our deterministic, large-scale systems and AI into experiences never seen before.
Concretely, you'll own work like:
Agentic systems.
You'll design and harden the multi-step, tool-using agent loops behind current and new agentic experiences, turning research and experiments into reliable, observable, and affordable products at enterprise scale.
Pragmatic use of evaluations.
Crafting agentic products means needing to tell when a change actually helped, which is hard when agents keep changing and the product keeps shifting. You'll bring judgment about where evaluations earn their keep, when to use targeted smoke tests and metrics, and how to avoid noise dressed up as rigor, so we can move fast with confidence.
Models: selection, upgrading, and training.
You'll decide which models we run where, drive upgrades, and fine-tune our own when that's the right call.
Retrieval and context engineering.
You'll push on how we ground models in a customer's code - retrieval, ranking, context windows, citations - to make answers more accurate and verifiable.
Cost and latency.
Every surface has a per-user economic budget. You'll treat cost and latency as product features, and profile, distill, cache, and right-size models so we can ship ambitious features sustainably.
You'll do this on a small, senior-leaning team that ships quickly, owns a lot of product surface, and has streamlined product management: engineers here talk to customers, frame the problem, and own it end-to-end. You'll have real agency over technical direction and a direct line to the impact of your work.
📅 Within one month, you will…
Get the Code Understanding products and their model/agent pipelines running end-to-end locally, and land your first improvements to a model, prompt, retrieval path, or eval.
Build a clear picture of where the AI engineering pain is, and the product surfaces most constrained by them.
Get to know the team and our customers, and start forming your own opinions about where our agentic products should go next.
Join the team's on-call support rotation.
📅 Within three months, you will…
Own a meaningful agentic slice of the product end-to-end, driving it from problem-framing through rollout and measurement.
Establish how the team ships model and prompt changes responsibly: the evals, dashboards, and guardrails that make quality and cost regressions visible before customers feel them.
Begin up-leveling teammates in building with models by pairing with them, reviewing their code, and modeling good agent engineering instincts.
📅 Within six months, you will…
Be the recognized technical authority for agent engineering and agentic systems on Code Understanding. You will be the person teammates, and increasingly the wider department, defer to on model, eval, and agent-design decisions.
Have measurably moved the products: better answer quality, lower cost/latency, or new agentic capabilities that weren't feasible before.
Be setting the direction of the team's roadmap where it intersects agents, bringing conviction, backed by evidence, about which bets are worth making, and pulling other engineers up to execute on them.
About you
You are a
staff engineer and technical leader with hard-won skills across production machine learning, evaluation, and agent systems
. This high-leverage role relies on your ability to make sound model and evaluation decisions for a fast-moving product, build the production systems around them, steer technical direction, and be a force multiplier for a talented, product-minded team. You're equally comfortable reasoning about an eval harness, a fine-tuning run, a retrieval pipeline, and the multi-step agent loop that ties them together, and you make everyone around you better at all of it.
You operate at staff scope: you own the most ambiguous, highest-risk problems in your domain, go into whatever codebase a problem requires, set standards and patterns others adopt, and translate fluidly between engineering goals and business objectives. You influence direction beyond your immediate team. You lead through technical excellence and mentorship.
You have personally owned a production model lifecycle.
You have trained or fine-tuned at least one model and taken it from dataset construction through evaluation, production rollout, and monitoring. You can explain how you chose between training or fine-tuning and prompting or retrieval, how you chose baselines and metrics, what error analysis revealed, and how production evidence affected the next version.
You build agents, fluently and opinionatedly.
You've designed multi-step agentic systems and made them reliable, observable, and cost-bounded. You have a point of view on where agents shine and where deterministic code or human judgment is required.
You have strong evaluation judgment.
You build representative datasets, meaningful baselines, useful error taxonomies, and release criteria that connect offline measurements to production behavior. You know where rigorous evaluations earn their keep, where lightweight smoke tests or qualitative review are enough, and where a precise-looking metric is misleading.
You treat cost and latency as product constraints.
You make measured quality, latency, and cost tradeoffs and use the appropriate combination of model selection, prompting, retrieval, caching, distillation, and fine-tuning rather than reaching reflexively for a more complex model.
You operate autonomously on ambiguous problems.
Given a rough product idea, a few customer quotes, and a Slack thread, you come back with a plan, a prototype, milestones, and a point of view on tradeoffs, without it being pre-scoped. You own high-technical-risk projects end-to-end.
You contribute beyond your domain.
As a senior IC, you go into whatever part of the codebase a problem requires, recognize issues beyond your immediate area, and translate between engineering goals and business objectives.
You up-level the people around you.
You mentor by pairing on hard problems, providing substantive design and code reviews, and spreading agent engineering literacy across the team. You see investing in your teammates' growth as part of the job.
You're customer and product-driven.
You're comfortable on customer calls and in feedback threads, you turn raw signals into requirements, scopes, and milestones, and you push back when feedback would lead the product astray.
You're pragmatic, not a perfectionist.
You ship the smallest correct thing, prefer robust solutions over complicated ones, and keep a high-quality bar with simplicity.
On the engineering fundamentals:
You're a strong software engineer who can ship production services.
You're comfortable across our stack - Go on the backend, TypeScript on the frontend, GraphQL, Postgres, Docker - or you're clearly able and eager to get there.
You're fluent with agentic coding tools, and you understand and own every line it submits.
You're comfortable in an async-first, multi-service, fast-paced remote environment.
Nice-to-haves:
You've shipped an LLM-powered or agentic developer-facing product you can speak about opinionatedly: what worked, what didn't, what you'd do differently.
You've fine-tuned, distilled, or trained models to meet cost, latency, or quality targets in production.
Experience with retrieval, ranking, embeddings, or search relevance.
Experience working directly with enterprise customers and translating their needs into a product.
Experience mentoring or up-leveling engineers, especially raising a team's agent engineering fluency.
Level
📊 This job is an IC4. You can read more about
our job leveling philosophy
in our Handbook.
Compensation
💸
We pay above-market salaries because we want to hire exceptional people who can focus on building great products, not worrying about paying bills. As an
open and transparent
company, our
compensation philosophy
and pay bands are visible to every Sourcegraph teammate, and we strive to make our approach equitable, explainable, and competitive.
Your base salary is determined by the IC4 pay band for your location zone (1-4). Our pay bands are informed by market data and designed to ensure competitive compensation wherever you live. During the recruiting process, we'll discuss the range applicable to you based on job level, relevant skills, experience, qualifications, and location zone.
💰
The starting salary for the IC4 pay band in each zone is:
Zone 2: $176,000 USD
Zone 3: $132,000 USD
Zone 4: $88,000 USD
📈 In addition to competitive cash compensation, we offer meaningful equity (because when Sourcegraph succeeds, we want you to succeed, too) and generous
perks & benefits
.
Interview process
Below is the interview process you can expect for this role (you can read more about
the types of interviews
in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all!
We expect the interview process to take 5.5 hours in total.
👋 Introduction Stage
- we have initial conversations to get to know you better…
[30m]
Recruiter Screen
[30m]
Hiring Manager Screen
🧑💻 Team Interview Stage
- we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners…
[60m]
Resume Deep Dive
[60m]
System Design
[60m]
Harden a Code Research Agent Interview
[60m]
Cross-functional team collaboration
/
Values
🎉 Final Interview Stage
- we move you to our final round, where you gain a better understanding of our business and values holistically…
[30]
Leadership
We check references and conduct your background check
Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.
Learn more about us
You can learn more about what it is like to work at Sourcegraph by reading
our handbook
.
We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our
culture
,
competitive compensation
and
benefits
here.
Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds.
Sourcegraph participates in
E-Verify
for U.S. Employees.
