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Опыт сопровождения CheckPoint и/или Cisco ASA/FirePower. Глубокое понимание TCP/IP, протоколов маршрутизации и модели OSI.
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Опыт сопровождения CheckPoint и/или Cisco ASA/FirePower. Глубокое понимание TCP/IP, протоколов маршрутизации и модели OSI.
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Location: Moldova Company Background Our client is a market leader in contact center robotic process automation (RPA). Its patented platform automates manual management processes in contact centers, helping enterprises reduce costs while improving agent engagement and customer experience. The platform powers over 1 billion automated actions annually and delivers measurable ROI across industries such as financial services, telecommunications, insurance, and healthcare. Project Description The project focuses on deployment, automation, and infrastructure operations for the client’s hosted contact center automation platform. The DevOps Deployment Engineer will work with technically complex environments, supporting application installations, upgrades, releases, hot fixes, and service packs across development, testing, and production. The role involves close collaboration with DevSecOps, development, QA, and operations teams to improve deployment processes, maintain CI/CD pipelines, support infrastructure automation, and ensure reliable monitoring, alerting, and logging for production environments. Technologies AWS Docker, Kubernetes Terraform Ansible Jenkins Gerrit, Bitbucket Linux / Windows Python / Shell / PowerShell Grafana / ELK What You'll Do Collaborate with the DevSecOps team to build, automate, and support deployment pipelines and IaC solutions; Help plan and coordinate product releases, hot fixes, and service packs across development, test, and production environments; Improve deployment processes and tools to make releases faster, more reliable, and easier to scale; Support the implementation and maintenance of monitoring, alerting, and logging solutions to help ensure system health and performance; Work closely with development, QA, and operations teams to investigate and resolve deployment issues; Create and maintain clear deployment documentation, runbooks, and best-practice guides to support consistent delivery and knowledge sharing; Keep up with DevOps, cloud infrastructure, and automation trends, and bring practical ideas to the team; Follow company’s policies and procedures in all aspects of the role; Job Requirements 1+ years of experience in DevOps or a similar role, ideally with focus to deployment automation and infrastructure management; Experience writing scripts or automations using Python, Shell, PowerShell, or similar languages; Hands-on experience with container technologies such as Docker and orchestration platforms such as Kubernetes; Familiarity with one or more cloud platforms, including AWS, Azure, or Google Cloud Platform, preferably AWS; Working knowledge of configuration management tools such as Ansible, Puppet, or Chef; Understanding of CI/CD principles and experience with tools such as Jenkins, GitLab CI/CD, CircleCI, or similar platforms; Strong problem-solving skills and the ability to troubleshoot issues in distributed environments; Clear communication and collaboration skills, with the ability to work effectively in a team-oriented environment; What Do We Offer The global benefits package includes: Technical and non-technical training for professional and personal growth; Internal conferences and meetups to learn from industry experts; Support and mentorship from an experienced employee to help you professional grow and development; Health insurance; Sports activities to promote a healthy lifestyle; Flexible work options, including remote and hybrid opportunities; Referral program for bringing in new talent; Work anniversary program and additional vacation days.
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AlphaPoint is looking for a Tech Ops Engineer to maintain customer-system uptime, operate infrastructure, automate core tasks, and protect data assets.
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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Gradial is looking for a Principal Security Engineer Product and Platform to lead product and platform security, harden cloud infrastructure, and drive incident response.
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Опыт работы в технической поддержке от 2 лет; Опыт работы с сетями и каналами связи (LAN/WAN, VPN, базовые настройки роутеров/фаерволов).
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Задачи: — поддержка БИТ.IIoT Требования: — стажер (начальный уровень) Условия: — полный рабочий день — возможна удалённая работа Компания «Первый Бит» ищет специалиста на вакансию «Инженер-программист (стажер, поддержка БИТ.IIoT)» в Воронеже.
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katta va murakkab tarmoqlarni boshqarish bo‘yicha real tajriba; mikrotik, cisco yoki boshqa professional tarmoq qurilmalari bilan ishlash;
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Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team The Global Physical Security Team (PST) helps protect OKX personnel, executives, facilities, events, and business operations from physical and security-related threats worldwide. PST takes an intelligence-led, risk-based approach encompassing executive protection, travel security, workplace and event security, protective intelligence, incident response, security technology, and third-party security services. The team works closely with internal stakeholders, external security providers, emergency services, and law enforcement, as appropriate. About the Opportunity We are seeking an experienced, hands-on Senior Manager, Global Physical Security Operations to help lead and strengthen our global physical security operations. Reporting to the Director of Physical Security , you will translate security strategy into practical operational measures, coordinate protective security activities across regions, manage security risks and incidents, and help ensure consistent execution of global security standards. This position requires sound judgment, operational leadership, adaptability, and the ability to make proportionate, risk-based decisions in complex and rapidly evolving environments. The ideal candidate is equally comfortable planning security operations, responding to emerging threats, working with senior leadership, and improving existing security capabilities. What You’ll Be Doing Global Security Operations: Support the Director of Physical Security in implementing and continuously improving global physical security strategies, policies, standards, procedures, and operational programs, including cross-regional coordination and coverage as required. Executive Protection and Travel Security: Plan and coordinate risk-based protective security for executives and designated personnel, including threat and travel-risk assessments, secure transportation, vetted protective resources, and contingency planning. Physical Security Assessments: Conduct or coordinate security risk assessments of offices, facilities, sensitive work areas, and other company locations. Recommend and support appropriate improvements to access control, surveillance, visitor management, and emergency preparedness. Protective Intelligence and Threat Assessment: Monitor and assess geopolitical developments, security threats, and concerning activities affecting personnel or company interests. Evaluate available intelligence and coordinate practical, proportionate risk-mitigation measures with relevant stakeholders. Event and Corporate Security: Lead or coordinate physical security planning for corporate events, conferences, executive engagements, and other significant business activities, including venue assessments, protective arrangements, security staffing, and emergency planning. Incident Response and Crisis Preparedness: Serve as an operational security lead during significant incidents, threats, or emergencies, as designated. Coordinate response activities, personnel accountability, stakeholder communications, and post-incident improvements while supporting broader crisis-management and business-continuity efforts. Security Vendor Management: Oversee third-party security providers supporting executive protection, guarding, secure transportation, intelligence, event security, and other specialized services. Coordinate vendor selection, suitability assessments, performance monitoring, and service improvements with relevant stakeholders. Security Technology and Program Improvement: Collaborate with internal teams and external partners to strengthen security technologies, threat monitoring, emergency preparedness, operational reporting, and performance metrics. Identify security gaps, recommend corrective measures, and provide clear updates to leadership. What We Look For In You 7+ years of relevant experience in corporate security, physical security operations, executive protection, protective intelligence, security risk management, law enforcement, military security, or a closely related field. Demonstrated experience coordinating or managing physical security operations across multiple locations or jurisdictions , with practical experience in several relevant disciplines, such as executive protection, travel security, workplace security, threat assessment, incident response, or vendor management. Strong analytical skills and operational judgment , including the ability to assess incomplete or rapidly changing information, evaluate threats, and make sound, proportionate, risk-based decisions under pressure. Experience developing or implementing security risk assessments, operational plans, SOPs, emergency-response procedures, or comparable security programs , with an understanding of relevant physical security technologies and controls. Excellent communication, leadership, and stakeholder-management skills , including experience working with senior executives, cross-functional teams, and external partners, while exercising discretion with sensitive information. Ability to operate effectively across cultures, time zones, and jurisdictions , including international travel and occasional support outside normal business hours. Bachelor’s degree or an equivalent combination of relevant education, professional training, and practical experience. Nice to Haves Corporate security experience within financial services, technology, fintech, digital assets , or another global or highly regulated industry. Prior experience in law enforcement , military, intelligence, diplomatic security , or another relevant public-sector security environment. Experience with protective intelligence, behavioral threat assessment, crisis management, emergency preparedness , or business-continuity support. Familiarity with GSOC operations, OSINT, geopolitical or travel-risk platforms , security analytics, and the intersection of physical security and cybersecurity. Relevant professional certifications, such as CPP, PSP, PCI , or comparable security or risk-management credentials, and/or emergency-response qualifications. Proficiency in additional languages relevant to APAC operations . Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .
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Jito Labs is looking for a Senior Security Engineer Product to secure products and protocols, lead security reviews, harden deployments, and manage vulnerability risks.
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Location: Americas Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Caitlin, Senior Manager, Technical Support at Customer.io , and I'm looking for an Email Deliverability Specialist to join our deliverability program within Technical Support. You'll help customers reach the inbox by diagnosing sending issues, advising on best practices, and guiding senders through an email ecosystem that keeps changing. You'll be one of several deliverability experts on a team that shares knowledge across Technical Support, so your work reaches well beyond your own queue. You'll partner with Customer Success, Technical Support, and Engineering: taking customer calls, equipping CSMs for customer conversations, working through complex technical cases alongside Engineering, and turning what you see in tickets into documentation, training, and better processes. You'll thrive here if you think about the health of the whole program, enjoy improving how work gets done, and are equally comfortable digging into a detailed case and having a direct conversation with a customer about acceptable use. What we value Empathy and curiosity: You approach every customer with patience and a desire to dig deeper, especially when a conversation gets uncomfortable. Clarity: You explain complex technical concepts simply and help others do the same. Collaboration: You build strong partnerships across Support, Customer Success, and Engineering, and you treat customer outcomes as a shared goal. Thinking at scale: You look at how we do things today and see what could work better for the whole organization, then you help make it happen. Continuous learning: You stay ahead of evolving standards and see change as a chance to improve how we work. What you'll do Act as a trusted deliverability advisor to customers, handling complex cases through to full resolution and leading customer calls when a conversation needs it Audit sender setup and monitor reputation across IPs and domains, using authentication (SPF, DKIM, DMARC) and BIMI, DNS configuration, and provider tools like Google Postmaster Tools, Yahoo Sender Hub, and Microsoft SNDS to diagnose blocklists, spam traps, and engagement drops Work through highly technical issues with Engineering, taking ownership of the investigation first and sharing trends from customer cases with Product and Engineering Identify acceptable use policy violations and spam complaints, hold clear and direct conversations with customers about compliance, and keep up with evolving standards (Gmail and Yahoo sender requirements, CAN-SPAM, GDPR) Equip CSMs and Technical Support with the knowledge to handle deliverability conversations, through coaching, documentation, and training Improve processes, tools, and one-to-many resources, such as help content, Academy course and proactive customer guidance, so deliverability support scales across the organization What we're looking for 2-4 years of experience in email deliverability at a mid-size or large ESP, B2B SaaS company, or marketing automation platform, with exposure to deliverability at scale Deep understanding of email authentication (SPF, DKIM, DMARC, BIMI) and infrastructure (SMTP, MTAs, DNS), with the technical comfort to work through complex issues with Engineering Proficiency with provider data feeds (Google Postmaster Tools, Yahoo Sender Hub, Microsoft SNDS) and third-party deliverability monitoring tools like Everest, MXToolbox, or similar, and the analytical skill to turn bounce, engagement, and blocklist data into clear recommendations Working knowledge of email compliance and acceptable use standards, and comfort having direct conversations with customers who are sending outside of them Experience building or improving processes, documentation, or training that help a support or deliverability team scale Excellent written and verbal communication, including comfort leading customer calls and simplifying technical concepts for any audience Located in the United States or Canada Bonus: participation in deliverability communities (M3AAWG, ESPC, or similar) and experience partnering with Customer Success teams Compensation & Benefits We believe in transparency. Starting salary for this role is $102,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with a Recruiter 45-minute video call with the Hiring Manager 60 minute Case Study Review call with Cross-Functional Partners 30 minute video call with potential Team Member 30 minute final video call with Senior Leadership All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
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- Разработка и поддержка CI/CD-процессов для сборки и доставки блокчейн-приложений. - Настройка, мониторинг и поддержка инфраструктуры в облачных средах (AWS, GCP, Azure).
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Location: Americas Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, I'm Aerie, Manager, Technical Support Tier I at Customer.io . I’m looking for a Technical Support Engineer to join our growing team based in Canada. As a Technical Support Engineer, you’ll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over email—a strong ability to communicate in writing is more than nice to have. On a day-to-day, you’ll triage a diversity of support tickets as well as work on process improvement, and conduct regular touch points with our Product and Customer Success teams. You'll also help new and existing customers get up and running with our product, diagnose tricky situations, and aid companies in achieving their business goals. Our TSEs have contact with more customers than anyone else in the company, so you’re our secret sauce to ensure we provide a remarkable customer experience. Our customers are core to everything we do (it’s in our name!) - so it's key to bring your passion to customers and help solve their problems to advocate for product improvements. Today, our Technical Support team is powered by Zendesk for ticketing, Linear for bug tracking, and Zapier for automating support team workflows. We support our customers through email and live chat. While we mostly interact with each other through Notion and Slack, it’s not uncommon for us to jump on a Zoom or Roam pairing session or a video call to clarify customer scenarios or share tips to remedy customer issues. Are you interested in growth opportunities? So are we. Our Technical Support Team offers various career paths, such as our Engineering, Product, or Customer Success Teams. We're looking for folks who want to develop professionally as Customer.io grows. What we are looking for: Located in Canada Working hours align with Central or Mountain time zone This role includes rotating weekend support coverage Experience in a technical support role and/or customer-facing role Familiarity or comfort with offering live channel support An understanding of basic programming concepts (API, variables, if-else statements, loops, etc.). If you know some Javascript, too, that's even better! Excellent written and verbal communication skills Be motivated with a self-starter attitude Previous work for a SaaS company or an understanding of technical platforms Ability to work in a fast-paced, team environment Experience with the Marketing Automation industry a plus or supporting email marketing/business communication tools! About you: You love technical problem-solving and demonstrate curiosity. You enjoy helping others with your technical knowledge and take pride in your work. You see every support interaction as an opportunity to improve the customer experience. You take ownership of delivering results and get satisfaction from getting things done. You’re passionate about learning new things. You’re not afraid to ask questions if you’re confused about how something works. You understand written communication is not always flawless and assume the best intentions during interactions with customers and your team. Empathy is one of your strongest attributes. Compensation & Benefits We believe in transparency. Starting salary for this role is $70,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video interview with Recruiter 45-minute video call with Hiring Manager A take-home assignment to prepare for your next interview 60-minute video call with three potential teammates to go over the take-home assignment 30-minute video call with Senior Leadership All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
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Location: Georgia; Belarus; Moldova; Serbia; Armenia; Kyrgyzstan; Montenegro; Uzbekistan; Bulgaria; Czech Republic; Estonia; Finland; Portugal; Romania; Azerbaijan Workplace: remote About the Team We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. We're looking for a Junior Cybersecurity Specialist to join our Security Team. This role sits within the engineering direction of our cross-functional Security team, focused on identifying and helping mitigate security issues, misconfigurations, and vulnerabilities related to corporate infrastructure. In this role, you'll work closely with infrastructure teams (Admins, NOC, OPS, IT Compliance) and business employees who require security-related help. We work in Agile (2-week sprints, grooming, planning, retro) and use Google Meet, Slack, TargetProcess and Confluence for teamwork. Working hours: Business hours, EET/EEST time zone. You'll work with a modern stack and grow within the company - including cloud and hybrid infrastructure, and AI applied to real security work. Tech Stack: Splunk, CheckPoint, Rapid7, AWS, OpenStack, Gitlab, K8s, Terraform, Ansible, Python, Linux, Windows, macOS. Tasks Proceed with requests and notifications related to the security (access management, security tool notifications, vulnerability assessment, etc.); Identify and help mitigate security issues, misconfigurations, and vulnerabilities related to corporate infrastructure; Develop, implement new, and update existing security measures for the protection of corporate infrastructure; Support the identity and access management process; Formation of a knowledge base for the operation of products and services; Assist the security analytics with the incident response process; Collaboration with the Ops and Infrastructure teams in terms of asset security. Requirements 1+ year of experience in server administration, network engineering, site reliability engineering, infrastructure security, cloud security, or systems engineering; Knowledge of the Linux, Windows, and Mac operating systems and common OS hardening practices; Technical knowledge of network protection and network Device Hardening; Automation skills (Bash, Python); Understanding how computer attacks occur; Passion for developing in cybersecurity; Ability to work in a team, listen, and learn independently; Competent written and verbal communication skills (Russian C1 and English B1); Have a good analytical mindset for problem-solving. Nice to have Background in cybersecurity; Experience using AI tooling for technical/cybersecurity tasks; Experience in vulnerability analysis; Experience with infrastructure-as-code (Terraform, Ansible, Chef, etc.); Understanding the tactics and techniques of intruders and how to defend against them. We offer Full-time remote work (service provider contract). Competitive compensation (EUR). Flexible working hours. Corporate AI subscriptions (Claude, Gemini, GPT, etc.). Access to a rewards marketplace offering products and language courses, redeemable using the company’s internal currency. A strong team of engineers. Positive and friendly atmosphere. With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-JM1
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Роль сфокусирована на развитии production-инфраструктуры, Kubernetes-среды, CI/CD и GitOps-процессов, мониторинге и troubleshooting production-инцидентов.
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принимать и обрабатывать входящие заявки; консультировать пользователей по рабочим вопросам;
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Augustus is looking for a Security Engineer to own end-to-end security engineering, automate security controls, and lead incident response.
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ROLE HIGHLIGHTS: * Protective Services Lead * Location: Espoo, Finland * Department: Security * Reports to: Head of Physical Security and Safety * Employment type: Permanent * Workplace model: Hybrid * Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS: As a Protective Services Lead, you'll be the operational security lead keeping ICEYE's people safe wherever they work or travel. You'll protect our executives and travelling employees, lead our response when things go wrong, and build the security practices a fast-growing global company needs. This is a hands-on, senior role where your impact comes from scope and ownership rather than team size. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES: — Run travel risk management for employees: pre-travel risk assessments, real-time monitoring, and on-the-ground assistance across all destinations. — Lead ICEYE's response to security crises, coordinating internal teams and external partners to resolve situations quickly and limit the impact on people and operations. — Plan and deliver executive protection for senior leaders, including threat assessments, route planning, and coordination of protective details. — Act as the first point of contact for security incidents and alarm activations, triaging, escalating, and responding on site or remotely. — Plan and oversee security for company events, from risk assessment and access control to coordination with venues and security providers. — Manage external security vendors (protective services, travel risk, and event security), holding them to agreed service levels. — Write and maintain security procedures, run crisis exercises and drills, and deliver security training for employees. — Support business lines running specialised or fast-moving programmes with tailored security planning. WHAT WE’RE LOOKING FOR: Must haves: — Around 8 years of security experience in an international setting, covering crisis management, executive protection, or travel security across multiple sites and regions. — Hands-on experience managing external security vendors, including performance and service level management. — A track record of leading security for executive travel programmes or high-profile company events. — Experience planning and running crisis exercises, incident response drills, and security training. — Strong written documentation skills: procedures, incident and after-action reports, and travel risk assessments. — Calm, structured decision-making under pressure, including during simultaneous incidents across sites. — Confidence working with authorities, law enforcement, and external providers, and explaining security requirements clearly to non-specialists. Nice to haves:
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- Manage the end-to-end transaction dispute lifecycle, including chargebacks. - Handle disputes through card network platforms, including Mastercom and Visa Resolve Online (VROL).