Location: Remote (US); San Francisco, CA; New York, NY (HQ)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
This role is focused on Commercial and Mid-Market customers, supporting high-growth companies with standardized financial workflows, core ERP integrations, and repeatable implementation patterns that drive fast time-to-value.
WHAT YOU'LL DO
- Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
- Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API
- Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs
- Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly
- Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base
- Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams
WHAT YOU NEED
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows. SAP S/4HANA or Sage Intacct expertise highly preferred.
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
УдалённоmiddleRemote (US); San Francisco, CA; New York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
Location: Remote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Toronto, ON; Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You'll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers and design solutions that address the customer's needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value.
You will define the customer's financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design, and Engineering externally and will operate with deep conviction and understanding of Ramp's technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features and integrate them across all the touchpoints and surface area of a customer.
This role is specifically focused on Strategic Enterprise customers running Oracle Fusion Cloud, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows.
WHAT YOU'LL DO
- Serve as the primary Technical Consultant for Strategic Enterprise accounts running Oracle Cloud, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments
- Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding Oracle Cloud integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving Oracle Cloud, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of Oracle Cloud integration and configuration options
- Participate in technical discovery to understand customer Oracle Cloud environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API
- Be a subject matter expert across Oracle Cloud and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs
- Troubleshoot Oracle Cloud integration blockers and guide customers through complex configuration decisions
- Contribute to internal documentation and tooling that scales Ramp's ability to support Oracle Cloud integration use cases across a growing customer base
- Influence Ramp's product roadmap by channeling Oracle Cloud customer pain points and feedback to the Product and Engineering teams
WHAT YOU NEED
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- 3+ years of hands-on experience working with Oracle Fusion Cloud, including financials modules, integration patterns, and enterprise deployment models
- Deep familiarity with Oracle Cloud Financials accounting workflows, including core functionalities involving General Ledger, Accounts Payable, Subledger Accounting, and multi-org structures
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Partner closely with Product, Engineering, and Design on enterprise-driven gaps, influencing roadmap decisions that unlock scale across Ramp's largest customers
- Advise on non-standard Oracle Cloud implementations and edge cases, balancing customer needs with long-term platform scalability and supportability
- Strong communication skills: able to translate complex technical solutions into business value and guide customers toward scalable approaches
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp's upmarket motion
NICE TO HAVE
- Oracle Cloud Procurement and/or Oracle Projects (PPM) implementation experience
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You'll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer's needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer's financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp's technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
This role is specifically focused on Enterprise and Strategic Enterprise customers running SAP S/4HANA, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows.
WHAT YOU'LL DO
- Serve as the primary Technical Consultant for Enterprise and Strategic Enterprise accounts running SAP S/4HANA, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments
- Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding S/4HANA integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving S/4HANA, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of S/4HANA integration and configuration options
- Participate in technical discovery to understand customer S/4HANA environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API
- Be a subject matter expert across SAP S/4HANA and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs
- Troubleshoot S/4HANA integration blockers and guide customers through complex configuration decisions
- Contribute to internal documentation and tooling that scales Ramp's ability to support S/4HANA integration use cases across a growing customer base
- Influence Ramp's product roadmap by channeling S/4HANA customer pain points and feedback to the Product and Engineering teams
WHAT YOU NEED
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- 3+ years of hands-on experience working with SAP S/4HANA, including finance modules, integration patterns, and enterprise deployment models
- Deep familiarity with S/4HANA finance and accounting workflows, including General Ledger, Accounts Payable, and cost center management
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Partner closely with Product, Engineering, and Design on enterprise-driven gaps, influencing roadmap decisions that unlock scale across Ramp's largest customers
- Advise on non-standard S/4HANA implementations and edge cases, balancing customer needs with long-term platform scalability and supportability
- Strong communication skills: able to translate complex technical solutions into business value and guide customers toward scalable approaches
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp's upmarket motion
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Toronto, ON; Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You'll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer's needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer's financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp's technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
This role is specifically focused on Enterprise and Strategic Enterprise customers running Workday, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows.
WHAT YOU'LL DO
- Serve as the primary Technical Consultant for Enterprise and Strategic Enterprise accounts running Workday, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments
- Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding Workday integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving Workday Finance & Operations, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of Workday integration and configuration options
- Participate in technical discovery to understand customer Workday environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API
- Be a subject matter expert across Workday and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs
- Troubleshoot Workday integration blockers and guide customers through complex configuration decisions
- Contribute to internal documentation and tooling that scales Ramp's ability to support Workday integration use cases across a growing customer base
- Influence Ramp's product roadmap by channeling Workday customer pain points and feedback to the Product and Engineering teams
WHAT YOU NEED
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- 3+ years of hands-on experience working with Workday, including integration patterns and enterprise deployment models
- Deep familiarity with Workday finance and accounting workflows, including General Ledger, Accounts Payable, financial dimensions, and legal entity structures
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Partner closely with Product, Engineering, and Design on enterprise-driven gaps, influencing roadmap decisions that unlock scale across Ramp's largest customers
- Advise on non-standard Workday implementations and edge cases, balancing customer needs with long-term platform scalability and supportability
- Strong communication skills: able to translate complex technical solutions into business value and guide customers toward scalable approaches
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp's upmarket motion
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Tbilisi; Yerevan; Belgrade; Novi Sad, Vojvodina; Poland; Portugal
Workplace: remote
About Provectus
Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide.
Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.
Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements.
Where this role sits:
You will work in a small, senior pod alongside an FDX; our delivery arc is Sprint → Enable → Realize:
Forward Deployed Executive (FDX) owns the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs — revenue growth, cost reduction, risk reduction.
Forward Deployed Engineer (FDE) embeds with a client to change how that client operates. You own the method; nobody hands you a ticket. You map the client workflow as it actually happens, identify the business problem underneath it, build a working AI solution, present to the client in the language of outcomes, and transfer it. Provectus maintains industry Blueprints — working systems that have already shipped for a client in the same industry — so you begin from running code and tuning it to this client's specific book, regulators, and operating posture. You will be measured on whether the Business Unit's number moved, not on hours or scope delivered.
Requirements:
Mindset
Proactive and self-directed; identify problems before they're handed to you
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job
B2+ English, comfortable collaborating across distributed, multicultural teams
Client Engagement
You are willing to spend time understanding and doing someone else’s job on the client's side before you write a line of code
Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO, presenting outcomes to them
You can produce a scoped, phased delivery plan with clear deliverables, dependencies, and risks — and estimate what it will cost to build and to run
Technical depth
7+ years building and running production systems.
Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes
Designed and shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks
Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure
Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks.
Experience building and optimizing RAG systems in production
Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Experience in making and defending architectural trade-off decisions
Hands-on AWS production depth: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus
Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release
Model and agent monitoring, drift detection
Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs
Hands-on production experience with the Claude ecosystem — Claude Code, CLAUDE.md, hooks, skills files. Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus
MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus
What you’ll do:
Take the seat
Sit with the client and the Forward Deployed Executive at the start of an engagement. Learn the function from inside, not from a requirements doc, and redesign the function from first principles.
Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow.
Build
Design and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Implement and optimize RAG systems for production use cases
Build the evaluation harness before you build the feature. Define what working means, instrument it, and let the evals drive the design.
Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer.
Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD, automated testing, monitoring, and maintainable after we leave. Hand the system over to the client.
Start from the blueprint, and feed the blueprint. What you learn in the field becomes the baseline the next engagement starts from.
Lead architecture reviews, produce technical design documents, and contribute to standards. Mentor engineers and share knowledge across the team.
Own the outcome.
Work in a pair with a FDX who carries the Business Unit’s KPIs. Your work is measured against the same number.
Own the technical direction of technical proposals and scoping. Drive adoption. Change management is part of the engineering job here.
Be credible with the customer’s engineers and their executives.
Shape what we commit to before we commit to it.
Nice to Have:
Prior experience as a founder, CTO, or engineering leader who has chosen to return to individual contribution
Experience in one of the industries: financial services, insurance, healthcare
Consulting, professional services, or other embedded customer-facing delivery
A2A: you can explain agent-to-agent interoperability
AWS and Claude Code Certifications
CI/CD pipeline experience (GitHub Actions, GitLab CI)
Experience in an additional language (Go, TypeScript, or Rust)
Experience with Apache Spark, Apache Airflow, Kafkа
What We Offer:
The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment
A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Remote-friendly culture
Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance
Career growth; we actively develop our engineers
Access to the latest AI tools and premium subscriptions
Long-term B2B collaboration
Private medical insurance or a budget for your medical needs
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work
How we hire:
Intro conversation. The role, your background and aspirations, tech questions.
Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant
HR Interview. Soft skills and expectations
HM interview. Tech questions; a live engineering session is also possible
Location: Remote - US East
About the Job:
We are looking for a talented Senior. Solutions Engineer at LaunchDarkly, you will be a trusted technical advisor to our largest and most important Enterprise prospects and customers. This role is a critical part of the Enterprise sales strategy at LaunchDarkly, serving as a trusted technical advisor to sales working to both land new customers and expand existing customers. The ideal candidate will have deep expertise in supporting multiple verticals. An ideal candidate is curious, excels in active listening, quickly and effectively builds custom demos and solutions, and demonstrates profound technical expertise with a customer-centric focus.
Responsibilities:
Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle.
Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions.
Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders.
Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor.
Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap.
Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability.
Mentor junior team members, foster technical excellence, and share industry best practices across the SE team.
Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies.
Respond to RFPs, and manage technical environments to support enterprise sales motions.
Translate complex client requirements into scalable, sustainable, and technically sound solutions.
Represent LaunchDarkly at industry events and customer engagements through travel as needed.
Qualifications:
8+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-facing role.
Experience in areas such as the SDLC, cloud architecture, or DevOps.
Extensive knowledge of cloud platforms, expertise in at least one (e.g., AWS, Azure & Google Cloud).
Demonstrated excellence in leading & documenting a proof of concept and building technical & deal champions.
Excellent communication and presentation skills. Demonstrated history of presenting thought leadership to the broader industry.
Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience).
Experience with security and compliance frameworks PII, PCI, HIPAA, is a bonus
Specific Requirements:
50% travel required
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$
214,000 - $295,000
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $
193,000 - $265,000
**
Zone 3:
All other US locations - $
182,600 - $251,020*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Chișinău, Moldova
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Senior Advisor – Microbiology, Laboratory Information Systems, and Antimicrobial Stewardship will support the Ministry of Health in carrying out life-saving humanitarian assistance (LHA) in full alignment with the U.S. Presidential Executive Order (EO) directives. The primary focus of the Adviser will be technical support with a special emphasis on the emergence and spread of antimicrobial resistance (AMR) and other high-threat pathogens that pose a significant risk to global health security.
The Senior Advisor will support the appropriate multi-sectoral Government Departments and Agencies - such as the Ministry of Health, the National Agency for Public Health and The National Food Safety Agency for the effective adoption and implementation of life saving interventions focusing on the emergence and spread of antimicrobial resistance (AMR) and other high-threat pathogens that pose a significant risk to global health security. The Senior Advisor will identify programmatic bottlenecks and facilitate solutions through coordinated technical support and facilitation of effort through the GHS projects and Pandemic Fund (where applicable). Specifically, the Adviser will focus on bridging the gaps that persist in laboratory data integration, standardization, and use for decision-making. Addressing these gaps requires senior-level technical leadership that bridges microbiology, digital health, and stewardship practice, while supporting alignment with international standards such as GLASS, CAESAR, and IHR reporting requirements, The Senior Advisor will be based within the Ministry of Health. The Advisor will receive direction from the appropriate Ministry staff, who will serve as the onsite Manager/Supervisor. The Advisor will report to the U.S. Department of State monthly.
Responsibilities
The Senior Advisor will provide high-level technical guidance and hands-on advisory support at the intersection of microbiology, laboratory information systems, data and digital solutions, and antimicrobial stewardship. Directed by the Ministry of Health, the Advisor will support two core workstreams:
Strengthening Data and Digital Solutions
, with a focus on laboratory data systems, interoperability, and use of microbiology and AMR data for surveillance and response.
Antimicrobial Stewardship (AMS) at the hospital level,
including laboratory-clinical integration, hospital-level stewardship systems, mentorship of hospital leaders and personnel, and alignment of microbiology data with stewardship decision-making.
Overarching Responsibilities
Serve as a senior technical advisor to the Ministry of Health, the National Agency for Public Health, and The National Food Safety Agency, on microbiology, laboratory systems, AMR surveillance, and AMS.
Provide strategic guidance to ensure alignment of laboratory and stewardship activities with international standards.
Contribute to national policy discussions related to AMR surveillance, laboratory strengthening, and digital health systems.
Support procurement of laboratory equipment, reagents, and digital tools as needed.
Strengthening Data and Digital Solutions
Provide expert input into the assessment, design, and strengthening of laboratory information systems (LIS) and their integration with national surveillance and emergency operations platforms.
Support interoperability between laboratory information systems for human health and animal health, hospital data systems, and national dashboards, including standardization of microbiology and AMR data elements.
Advise on data quality assurance, governance, and use of laboratory and AMR data for outbreak detection, monitoring, and decision-making.
Collaborate with EpiC Moldova’s Digital Solutions Advisor to ensure microbiology and AMR requirements are embedded in digital health architectures and dashboards.
Contribute to the development of standardized microbiology and AMR data dictionaries and coding systems.
Support the implementation of data validation and quality control mechanisms.
Antimicrobial Stewardship (AMS)
Provide technical support for hospital-based antimicrobial stewardship initiatives and AMS committees, with a strong focus on the role of microbiology laboratories in stewardship decision-making.
Support the development and operationalization of AMS guidelines, SOPs, standard protocols, and reporting tools that integrate microbiology, antimicrobial consumption, and resistance data.
Strengthen laboratory–clinician collaboration for timely reporting, interpretation, and use of microbiology results in clinical care and outbreak response.
Support training, mentorship, and peer exchange activities for microbiologists, clinicians, pharmacists, and AMS committee members.
Promote sustainable approaches to laboratory system strengthening and AMS that can be institutionalized beyond the life of the project.
Support the development of antimicrobial consumption monitoring systems and benchmarking tools.
Conduct regular AMS program evaluations and continuous quality improvement activities.
Performance Metrics and Deliverables
Set Quarterly Performance Indicators to Strengthen Laboratory Systems and Other AMS Initiatives.
Deliver progress reports against milestones of technical workplans annually.
Ensure 100% compliance with international standards and reporting requirements.
Achieve metrics agreed upon with the Ministry of Health during onboarding.
Travel and Field Work
Most of the Senior Advisor’s responsibilities will involve engagement with agencies, ministries, and hospitals in Chișinău. There may be a need for the Senior Advisor to travel to regional hospitals outside Chișinău, but this travel will be limited.
Reporting:
The Senior Advisor will provide a monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a report to U.S. Embassy/Department of State (and participate in regular calls) to include a short paragraph about main successes.
Qualifications
Advanced degree such as PhD, MD, DVM, PharmD or MSc with significant experience in Microbiology or Clinical Microbiology is required. Additionally, a master’s in public health (MPH), Public Health Policy, or Public Health Management is preferred.
Minimum of twenty (20) years of progressively responsible experience in microbiology and laboratory systems strengthening in low- and middle-income country contexts.
Demonstrated experience strengthening laboratory information systems (LIS), laboratory data flows, and interoperability with national surveillance or digital health systems.
Strong technical expertise in antimicrobial resistance (AMR) surveillance and antimicrobial stewardship (AMS), including hospital-based stewardship models.
Experience providing technical assistance across multiple countries, preferably in Europe and Eurasia.
Experience working for the Ministry of Health, NAPH, or regional surveillance networks (e.g., GLASS, CAESAR).
Familiarity with international standards, EU health data frameworks, and international AMR reporting requirements.
Strong understanding of healthcare system, public health system and national health information systems in Moldova
Proven experience integrating microbiology and AMR data into dashboards, decision-support tools, or emergency operations systems.
Experience with emergency response operations and surge capacity requirements.
Strong project management skills with ability to deliver results on time and within budget.
Excellent problem-solving skills and ability to work independently in complex environments.
Strong facilitation, mentoring, and stakeholder engagement skills.
Strong written and spoken English; working knowledge of Romanian and/or Russian is required.
Preferred Experience
Professional Certification (ISO 15189): Laboratory Management or Quality Management System (QMS) Certification.
Experience with Laboratory Information System (i.e, OpenELIS, DHIS2, LabVantage).
Publications in Peer Reviewed Journals within the Last Three Years on AMR, AMS, Laboratory Systems, or Digital Health.
Experience working with donor-funded projects and associated reporting requirements.
Knowledge of healthcare system and public health system in Eastern Europe and Eurasia.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Sierra Leone
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Senior HIV Advisor will support the Sierra Leone Ministry of Health (MOH) and the National HIV/AIDS Control Program in carrying out life-saving humanitarian Assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
The primary focus is providing technical leadership for the National HIV Surge Operational Strategic Plan and to accelerate progress toward the global 95-95-95 and national 98-98-98 targets, as well as to achieve elimination of maternal to child transmission of HIV.
The Advisor will serve as a high-level liaison between the Department of State (DOS), the U.S. Centers for Disease Control. the MOH, and international donors to ensure a data-driven, decentralized response to the HIV epidemic in Sierra Leone. The Advisor will be based at the National AIDS Control Program (NACP) within the MOH.
Responsibilities
Support the National AIDS Control Program at National and District Level
NSP Finalization:
Assist NACP in finalization of NSP and planning its implementation.
Clinical Guidance:
Advise on relevant updates to national clinical guidelines for initiatives such as the introduction of dual HIV/Syphilis/HepB testing and the rollout of PrEP (including Lenacapavir) for high-risk pregnant and breastfeeding women.
Service Decentralization:
Assist District Health Management Teams (DHMTs) with organization of monthly HIV data reviews amongst HIV stakeholders in each district. Facilitate targeted interventions based on data.
Strengthen NACP’s coordination of HIV service delivery through mentorship, cohort monitoring, quality improvement tools, and enhanced supervisory arrangements.
Support the expansion of HIV diagnosis and treatment services across additional sites in collaboration with NACP and partners.
Support HIV Surge and Elimination of Maternal to Child Transmission Initiatives
Support Surge Coordination:
Help coordinate monthly surge meetings for key HIV stakeholders at the national level.
eMTCT Scale-up:
Support the integration of HIV services into Reproductive, Maternal, Newborn, Child, and Adolescent Health (RMNCAH) platforms to reduce vertical transmission from 11.5% to below 5%. Ensure universal ANC1 testing in non-partner supported health facilities
Strategic Planning:
Assist program manager with technical oversight for the five pillars of the National HIV Surge Plan, focusing on expedited case identification using index testing and the "Back-to-Care" initiative to re-engage the 6,000–7,000 clients lost annually.
Index Testing:
Assist with scale up of index testing at all facilities across partners and non-partner supported sites.
Viral Load
: Assist with scale up of viral load testing at all facilities providing HIV care. Ensure that results are reverted to clients and supporting U=U messaging.
Support MOU Implementation under NACP G2G:
The Advisor will provide critical technical oversight for the implementation of the Government-to-Government (G2G) Memorandum of Understanding (MOU) between the U.S. Government and the Sierra Leone Ministry of Health/NACP. This involves ensuring that milestone-based programming aligns with accountability standards and national targets as direct G2G funding is increased.
Milestone Verification
: Monitor and verify the achievement of technical milestones linked to G2G funding, specifically those related to HIV Surge metrics and eMTCT validation.
Financial & Technical Alignment
: Work with the NACP leadership to ensure that G2G resources are strategically allocated to high-yield activities such as PITC, index testing, and pediatric ART expansion.
Capacity Building:
Provide mentorship to NACP staff to strengthen internal management systems required for sustainable G2G implementation and direct funding eligibility.
Risk Mitigation:
Identify potential bottlenecks in the implementation of the MOU and develop proactive solutions to ensure uninterrupted service delivery and compliance
Joint Reviews:
Lead the technical preparation for quarterly and annual G2G performance reviews, ensuring data integrity and alignment between national reporting and USG requirements.
Key Deliverables
The Senior HIV Advisor is responsible for the following deliverables, to be submitted in accordance with the LEAP Global reporting cycle:
Updated Clinical SOPs:
Technical guidance and Standard Operating Procedures for the introduction of dual HIV/Syphilis/HepB testing and the administration of Lenacapavir/PrEP for pregnant and breastfeeding women.
eMTCT Integration Plan:
A detailed strategy for the institutionalization of HIV services within the RMNCAH platforms, specifically targeting universal ANC1 testing in non-partner health facilities.
Monthly National Surge Coordination Summaries:
Technical briefs from the national monthly surge meetings, highlighting progress across the five pillars and specific bottlenecks in case identification.
Monthly District Surge Coordination Summaries:
Technical briefs from the district monthly surge meetings, highlighting progress across the five pillars and specific bottlenecks in case identification.
"Back-to-Care" Performance Reports:
Quarterly analysis of re-engagement efforts for the 6,000–7,000 clients lost to follow-up, including retention trends.
Index Testing & Viral Load Scale-up Trackers:
Monthly facility-level data reports monitoring the expansion of index testing and Viral Load (VL) testing coverage, including results turnaround times and U=U messaging uptake.
G2G Milestone Verification Reports:
Formal quarterly reports verifying the achievement of technical milestones linked to Government-to-Government funding.
NACP Capacity Building Plan:
A mentorship and training log documenting efforts to strengthen NACP’s internal management systems for direct funding eligibility.
G2G Quarterly Performance Review Packages:
Integrated data packages for joint USG/MOH reviews, ensuring alignment between national reporting and PEPFAR/DOS accountability standards.
Weekly Success Calls/Bullet Points:
Brief weekly updates to DoS/Sierra Leone and CDC/Sierra Leone on key wins and immediate challenges.
Comprehensive Monthly Technical Report:
A detailed narrative report submitted by the 5th of each month, summarizing all technical assistance provided and progress against the work plan.
REPORTING
The Senior HIV Advisor will submit monthly reports to the Senior Foreign Assistance Specialist at the U.S. Embassy, Freetown and the PEPFAR Program Director at the US Centers for Disease Control & Prevention, Freetown, submitted by the 5th day of the following month. Reporting to and receiving technical guidance from the NACP Program Manager (PM) or his designate, the Senior HIV Advisor will work closely with the U.S. Department of State (DoS)/Sierra Leone, CDC/Sierra Leone, and LEAP Global teams. Based at the NACP Office in Freetown, the Advisor will coordinate site visits and any extended off-site work with the NACP PM or designate, DoS/Sierra Leone and CDC/Sierra Leone. Quarterly meetings will be held with DoS/Sierra Leone and CDC/ Sierra Leone to review progress and priorities.
Qualifications
Medical degree required (e.g., MBChB, MBBS, MD, or equivalent).
Master’s degree preferred: Master of Medicine (Internal Medicine, Pediatrics, Infectious Diseases, or related fields) or Master of Public Health.
At least seven years of progressively responsible experience in HIV/TB/STI strategic planning and/or national health sector strategy development in sub-Saharan Africa.
Experience with national HIV/TB/STI program reviews, sustainability planning, and domestic resource mobilization.
Familiarity with Sierra Leone’s HIV/TB response architecture and strategic documents (advantage).
Proven team leadership and mentorship skills.
Demonstrated experience aligning work to results and performance frameworks.
Strong facilitation and stakeholder engagement skills, including working with government, local organizations, and community representatives.
Excellent analytical, writing, and synthesis skills, with demonstrated ability to deliver high-quality outputs under tight timelines.
Demonstrated technical leadership, program management, and problem-solving skills.
At least five years of experience with, or strong knowledge of, Global Fund operating procedures and financial management processes.
Understanding of USG rules and regulations preferred.
Ability to work effectively with a broad range of MOH, NACP, and USG personnel and partners.
Ability to work independently and collaboratively to achieve consensus on policy, program, and administrative matters.
Strong communication skills for both health and non-health audiences.
Proven ability to communicate clearly and concisely in English, both orally and in writing.
Excellent verbal communication skills, tact, and diplomacy to build sustainable working relationships with public and private organizations.
Excellent written communication skills for preparing reports, documentation, and briefing papers.
Strong computer skills for implementing, analyzing, monitoring, and managing activity goals, inputs, outcomes, and achievements.
Experience in teaching, training, and capacity building.
Experience working with key stakeholders in HIV/TB/STI programming, preferably national stakeholders and international donors.
Work authorization in Sierra Leone is required.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the UK
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the UK
,
the base compensation range for this role is £103,900 - £124,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in Spain
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the Spain
,
the base compensation range for this role is 94,000 - 112,830 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Netherlands (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the Netherlands
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the Netherlands
,
the base compensation range for this role is 109,697 - 131,636 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote, AMER
Workplace: Remote
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
We’re seeking a Customer Solution Architect Team Lead to captain a high-performing team of Customer Solutions Architects and help drive the adoption of Supabase across a diverse range of customers: from agile startups building towards their first launch to established brands with highly scaled workloads. This role will support the East Coast region across the Americas.
As the CSA Team Lead, you will be responsible for both people management and customer outcomes - supporting team execution while developing repeatable best practices across pre-sales discovery, proof-of-value onboarding, and technical success.
WHAT YOU’LL DO
At Supabase, CSA Leads oversee a portfolio of high-value customers by empowering their team to deliver technical excellence and long-term customer success. You'll work directly with the team to:
- Hire, coach, and grow a global team of CSAs who serve as trusted technical advisors to our customers.
- Collaborate with Sales, Product, and Engineering to define and scale the CSA motion across the full customer journey—from discovery through adoption and renewal.
- Create structured onboarding, training, and development plans for CSAs to level up in technical storytelling, Postgres optimization, and customer success strategy.
- Ensure CSAs consistently deliver successful outcomes, unblock adoption, and drive value for paid Team and Enterprise accounts.
- Work directly with strategic customers when needed—especially during complex escalations, architectural deep dives, or critical onboarding milestones.
You'll be joining our team to support Supabase Team & Enterprise customers, where you will be expected to lead and innovate around the following areas of responsibility:
PRE-SALES DISCOVERY:
- Lead and review technical discovery led by CSAs to uncover business and technical objectives, set appropriate expectations of the Supabase platform, and define the criteria for success.
- Guide CSAs in designing and presenting platform demonstrations tailored to high-value customers, helping them clearly articulate the value of the Supabase platform and team.
- Collaborate with Growth team members to size deals, provide anticipated usage estimates, and identify potential workloads supported by the Platform.
PROOF-OF-VALUE ONBOARDING
- Support your team in defining and executing proof-of-value scopes that balance business outcomes with low-friction onboarding.
- Ensure CSA-owned timelines, success criteria, and engagement tactics result in a high proof-to-conversion success rate.
- Build reusable onboarding flows (email sequences, docs, templates, webinars) that accelerate time-to-value for new customers.
CUSTOMER SUCCESS & EXPANSION
- Help your team build detailed account plans focused on both short-term adoption and long-term expansion opportunities.
- Provide ongoing technical coaching for CSAs conducting architecture reviews, schema design evaluations, and performance tuning for production workloads.
- Partner cross-functionally to advocate for customer feedback, share emerging customer needs with Product & Eng, and communicate roadmap milestones back to customers.
TRUST & PLATFORM ADVOCACY
- Coach CSAs to act as internal and external champions of Supabase, building trust with customers through consistency, clarity, and deep product expertise.
- Uphold a standard of excellence in customer engagement, ensuring Supabase becomes embedded in the way our customers build.
PREFERRED EXPERIENCE
- 6+ years of experience in Solutions Architecture, Technical Account Management, or Database Engineering.
- 2+ years of people management or team leadership experience, ideally in a high-growth, technical startup environment.
- Strong background with relational databases (PostgreSQL preferred), with a deep understanding of schema design, indexing, and query performance.
- Hands-on experience building modern web applications using frameworks like React, Svelte, Vue, or Node.js.
- Clear, confident technical communicator and storyteller. Must be able to distill complex technical topics into actionable outcomes for customers and team members alike.
- Experience navigating stakeholder alignment, conflict resolution, and collaborative problem-solving across teams.
- Familiarity with tools such as HubSpot, BigQuery, and internal BI dashboards.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Sydney, Australia
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what’s possible with our platform. As a Solutions Consultant supporting Australian accounts, you’ll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Figma’s value. You’ll lead technical discussions, demos, and solution design to help customers achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate
What you’ll do at Figma:
Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations
Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to customers
Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and enterprise requirements, in order to help customers adopt the platform securely and at scale
Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap
Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams
Create thoughtful content to delight customers and internal partners surrounding the Figma platform
Collaborate with amazing Figmates to hone your craft and execute daily, we are looking for fantastic life-long learners who can operate with autonomy
We'd love to hear from you if you have:
8+ years professional experience, including 4+ years of sales engineering or solution consulting experience in a SaaS organization
Proven ability to quickly learn new technologies and effectively position solutions in presales, including defining success criteria and leading evaluations
Strong communication skills with experience delivering compelling presentations and product demonstrations to a variety of audiences, understanding and addressing the variety of personas and workflows across Product, Design, and Engineering
Experience with front-end development or the developer lifecycle
While not required, it’s an added plus if you also have:
Experience using or working with Figma, or other UX/UI experience
You embody our values and can thrive in a constantly evolving and growing environment
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Head of Field Engineering Operations to join our Revenue Operations team. You'll be a strategic partner to the VP of Field Engineering and build the systems, processes, and team that help our Field Engineering organization scale.
You will build and lead a team while constantly asking how we can use better tooling, smarter automation, and tighter feedback loops to make the organization faster and sharper.
You will report to the VP of Revenue Operations. If you’re based within a pre-determined commuting distance of one of our offices (SF, NYC, or Austin), the role includes in-office anchor days on Monday, Tuesday, and Friday. For location-specific details, please connect with our recruiting team.
What you'll do
Design the processes, systems, and operating cadences that let Solutions Architects, Developer Success Engineers, Customer Success Engineers, Technical Account Managers, and Professional Services scale
Build and lead the Field Engineering Operations team, and set team structures, role definitions, and engagement models as Field Engineering grows
Run capacity planning, territory design, and resource allocation across the Americas, Europe, the Middle East and Africa (EMEA), and Asia-Pacific (APAC), in step with go-to-market (GTM) teams
Own the pre-sales to post-sales lifecycle framework, including technical win and onboarding forecasts, go-live tracking, and consumption ramp measurement
Define the Field Engineering metrics, dashboards, and health scoring models that show team performance, account engagement, and customer outcomes
What you need
8+ years in operations, strategy, or technical program leadership supporting field engineering, solutions, or customer-facing technical teams at high-growth SaaS companies, including 3+ years building and leading teams
Built operational frameworks for pre-sales and post-sales technical teams, including territory planning, capacity modeling, and compensation design, at companies with $100M+ annual recurring revenue (ARR)
Hands-on Salesforce administration and architecture, including custom objects, flows, reporting, and integrations with ecosystem applications
Partnered with VP-level technical leaders to turn org priorities into operational plans, delivered with Sales, Finance, Product, and Revenue Operations
Bonus if you
Built an operations function from the ground up within a Field Engineering or Solutions Architecture organization
Owned post-sales lifecycle management for a consumption-based pricing model, including onboarding funnels and customer health scoring
Wrote SQL for ad hoc analysis and shipped internal tools or automation, including AI-driven workflows, for a go-to-market team
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $260,000-$300,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
#LI-KS1
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Remote
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis seeks a highly experienced Strategic Advisor Consultant to support business development activities relating to Department of State humanitarian assistance programs. The Advisor will play a critical role in Dexis’ strategic positioning and in identifying and preparing winning solutions for relevant business opportunities. Working closely with the Federal Civilian Account business development team, the Advisor will be responsible for refining our understanding of the current and evolving client landscape, validating opportunity parameters, and facilitating strategic introductions to key stakeholders across opportunities.
This is a 1099 consultant position. It will be based remotely in the continental United States.
Responsibilities
Provide current strategic insight into the evolving needs and priorities, structure, and decision-making processes within the Department of State’s Bureau of Disaster and Humanitarian Response.
Advise Dexis leadership on strategies for market positioning and client engagement specific to humanitarian assistance programming.
Identify and facilitate introductions with relevant stakeholders throughout the capture and bid process.
Identify opportunities aligned with Dexis’ corporate capabilities and growth objectives, provide strategic guidance and support on bid capture, and help prepare winning proposal.
Validate strategic direction, programmatic objectives, potential scope, and customer needs and expectations for specific opportunities identified.
Participate in periodic strategy sessions and serve as a trusted advisor throughout the pre-solicitation, capture, and bid phases.
Qualifications
Minimum 10 years of experience supporting U.S. Government programs
Prior experience with USAID's Bureau for Humanitarian Assistance (BHA), the Department of State's Bureau for Population, Refugees, and Migration (PRM), the Department of State’s Bureau for Global Food Security, and/or any of their predecessor offices, within the past three (3) years is REQUIRED.
Deep familiarity with delivery of US federal humanitarian assistance, disaster response, stabilization, and/or similar crisis-oriented programming is REQUIRED.
Current existing relationships within Department of State and/or implementors of federal humanitarian assistance and disaster response awards overseas is REQUIRED.
Demonstrated experience and nuanced insights into successfully navigating the federal procurement process and the dynamic contracting environment.
Demonstrated track record of engagement with senior-level government officials, particularly at Department of State or in related foreign-policy-focused roles.
Prior experience advising capture or proposal teams targeting State Department contracts.
Discretion, professionalism, and a strong sense of integrity in facilitating client-facing interactions.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Yerevan; Poland; Ukraine; Serbia; Valencia
Workplace: remote
About Provectus
Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide.
Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.
Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements.
Where this role sits
You will work in a small, senior pod alongside an FDX; our delivery arc is Sprint → Enable → Realize:
Forward Deployed Executive (FDX)
owns the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs — revenue growth, cost reduction, risk reduction.
Forward Deployed Engineer (FDE)
embeds with a client to change how that client operates. You own the method; nobody hands you a ticket. You map the client workflow as it actually happens, identify the business problem underneath it, build a working AI solution, present to the client in the language of outcomes, and transfer it. Provectus maintains industry Blueprints — working systems that have already shipped for a client in the same industry — so you begin from running code and tuning it to this client's specific book, regulators, and operating posture. You will be measured on whether the Business Unit's number moved, not on hours or scope delivered.
Requirements:
Mindset
Proactive and self-directed; identify problems before they're handed to you
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job
B2+ English, comfortable collaborating across distributed, multicultural teams
Client Engagement
You are willing to spend time understanding and doing someone else’s job on the client's side before you write a line of code
Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO, presenting outcomes to them
You can produce a scoped, phased delivery plan with clear deliverables, dependencies, and risks — and estimate what it will cost to build and to run
Technical depth
7+ years building and running production systems.
Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes
Designed and shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks
Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure
Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks.
Experience building and optimizing RAG systems in production
Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Experience in making and defending architectural trade-off decisions
Hands-on AWS production depth: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus
Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release
Model and agent monitoring, drift detection
Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs
Hands-on production experience with the Claude ecosystem — Claude Code, CLAUDE.md, hooks, skills files. Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus
MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus
What you’ll do:
Take the seat
Sit with the client and the Forward Deployed Executive at the start of an engagement. Learn the function from inside, not from a requirements doc, and redesign the function from first principles.
Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow.
Build
Design and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Implement and optimize RAG systems for production use cases
Build the evaluation harness before you build the feature. Define what working means, instrument it, and let the evals drive the design.
Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer.
Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD, automated testing, monitoring, and maintainable after we leave. Hand the system over to the client.
Start from the blueprint, and feed the blueprint. What you learn in the field becomes the baseline the next engagement starts from.
Lead architecture reviews, produce technical design documents, and contribute to standards. Mentor engineers and share knowledge across the team.
Own the outcome.
Work in a pair with a FDX who carries the Business Unit’s KPIs. Your work is measured against the same number.
Own the technical direction of technical proposals and scoping. Drive adoption. Change management is part of the engineering job here.
Be credible with the customer’s engineers and their executives.
Shape what we commit to before we commit to it.
Nice to Have:
Prior experience as a founder, CTO, or engineering leader who has chosen to return to individual contribution
Experience in one of the industries: financial services, insurance, healthcare
Consulting, professional services, or other embedded customer-facing delivery
A2A: you can explain agent-to-agent interoperability
AWS and Claude Code Certifications
CI/CD pipeline experience (GitHub Actions, GitLab CI)
Experience in an additional language (Go, TypeScript, or Rust)
Experience with Apache Spark, Apache Airflow, Kafkа
What We Offer:
The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment
A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Remote-friendly culture
Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance
Career growth; we actively develop our engineers
Access to the latest AI tools and premium subscriptions
Long-term B2B collaboration
Private medical insurance or a budget for your medical needs
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work
How we hire:
Intro conversation. The role, your background and aspirations, tech questions.
Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant
HR Interview. Soft skills and expectations
HM interview. Tech questions; a live engineering session is also possible
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
The Political Risk Insurance Projects Director supports a U.S. Government Agency in managing complex international risk mitigation initiatives. This role operates within a specialized function responsible for evaluating, structuring, and underwriting political risk solutions for investments in emerging and developing markets.
The Director serves as a senior specialist leading the assessment and execution of highly complex insurance transactions. The position requires deep expertise in political risk analysis, underwriting, and international investment environments, as well as the ability to engage with senior stakeholders across public and private sectors.
This position is based in Washington, D.C.
Responsibilities
Evaluates projects proposed by investors and designs the insurance coverage, personally handling unusually complex and significant issues as well as representing the Agency at the highest levels in negotiations with investors and foreign government representatives. Projects include the most complex issues and conditions and require the conduct of sensitive negotiations and original underwriting techniques performed with authoritative technical independence.
Reviews formal applications for political risk insurance. Analyzes the nature of investment, equity and loan instruments, project agreements, and related documents. Determines the level of concentration risk in the industry or country. Reviews laws and practices regarding investment and foreign exchange in country of proposed investment, as well as the investment conditions and political climate in order to assess political risk and anticipate and deal with problems that might arise. Reviews and works with other relevant departments to determine appropriateness of foreign government approval of the project and the investment's contribution to economic development in the project host country; the effect on U.S. balance of payments and employment; and the projects' environmental implications. Reviews final insurance applications and, when needed, requests supporting information and documentation.
Advises investors on whether the proposed project is insurable. Determines whether there are problems or restrictions that would make the project, investment, and/or investor ineligible and suggests, if possible, reshaping to achieve eligibility. Performs risk evaluation and proposes pricing.
Develops concepts and innovative approaches to provide and support political risk coverage.
Assists in maintaining and expanding the business pipeline for risk mitigation services, working with U.S. and foreign private sector and government officials, as well as with representatives of multilateral and bilateral development finance institutions.
Develops and sustains relationships with corporate, multilateral, and bilateral representatives to ensure early identification of future projects with potential for enhanced participation.
Negotiates and confers with senior officials and/or counsel of the investors regarding character of investment, the appropriate insurance coverage(s), and provisions of the contract. Provides suggested language for adaptations, changes in, or addenda to the standard contract and determines need for and obtains advice or clearance from legal counsel and other relevant parties.
Prepares or oversees the preparation of the insurance contract in final form, ensuring that it correctly reflects the investor's application and supplementary data, and after appropriate clearance, transmits it to the investor for execution and payment of fees.
Prepares staff memoranda and papers for presentation to approval committees, management, and senior leadership; coordinates presentations of projects for approval, as needed.
Work may include overseas travel to conduct due diligence about the current political situation in a country where issues are affecting the client's operations, conducting special negotiations, and working with local U.S. Embassy staff to deal with specific country issues.
Performs other related duties as assigned
Qualifications
Minimum of a master’s degree in international business/studies, international relations, finance, business, economics, political science, or a related field.
Minimum of 8 years of experience working at a political risk insurance firm, commercial bank, consulting firm, investment bank, international project development company, international financial institution, or multilateral organization within the last 10 years.
Experience independently completing the full range of origination of international political risk insurance contracts.
Experience conducting political risk analysis of investments in developing countries.
Experience identifying issues in at least two of the following three areas: political, economic or credit risks (e.g. due diligence, risk exposure, detailed credit analysis, market analysis, private investments).
Experience analyzing the underlying causes of changes in investment conditions and political climate in a developing country.
Experience guiding potential clients through the eligibility requirements, application process, investment policies requirement and approval process at a political risk insurance company.
Experience identifying pertinent host country political risks related to projects and applying these analyses to determine what risks should be covered and excluded in a political risk insurance contract.
Experience developing networks and customer contacts to identify new business opportunities.
Excellent English speaking, reading, and writing skills.
Demonstrated ability to produce written materials that are clear and succinct.
Must be a U.S. Citizen or Foreign National with the ability to obtain and maintain a Public Trust or higher-level clearance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$150,000
—
$175,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Brazil
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a
Regulatory Affairs Associate Consultant
for 12 months Contract with possibility of extension
to join one of our clients.
ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts.
Job Title
ANALYST REGULATORY AFFAIRS Consultant
Job Summary
Ensures proper submission and approvals for market licenses including new registrations, changes and timely renewals, and establishment registrations, organizing and balancing a multitude of projects simultaneously.
Scope
Major Roles and Responsibilities
Elaborate regulatory strategy and execute submission of changes, new registrations and renewals in timely manner with some guidance.
Execute activities to obtain or update establishment registration licenses.
Execute post-approval activities such as preparation of communications to stakeholders, labels and Instructions for Use and system updates.
Request and follow-up of documentation to prepare registration dossiers.
Supports regional team on product submissions schedules, prioritization, and pipeline management.
Support internal and external audits with documentation requests.
Interacts with other stakeholders, government agencies in a professional, decisive, & articulate manner.
Act as a point of contact for stakeholders to support business plans and regulatory needs.
Review labels compliance in internal system.
· Support projects as representative of the subject/country.
· Elaborate procedures of the area.
· Organize team meetings and elaborate agenda and minutes.
· Manage quality issues.
· Manage compulsory certification (INMETRO) and GMP activities.
Competencies
Knowledge of Local & International Regulation and Processes
Analytical capability and investigative skills
Self-motivated and committed to a team approach
Communicates clearly and effectively.
Prioritizes work to meet deadlines
Planning and Organizing skills
Understands the importance of the adherence to compliance
Project Management skills and ability to manage complex data with excel spreadsheets are desirable
GLP Behaviors
Collaboration and teaming
Results & Performance Driven
Sense of Urgency
Integrity & Credo-based Actions
Intellectual curiosity
Self Awareness & Adaptability
Experience/ Qualification Requirements
Must have 1-2 years experience at least working in Regulatory Environment (and/or training or equivalent combination of education and experience), preparing submissions for Brazilian Health Authorities and a successful track record.
Desirable experience in Medical Devices or Pharma background.
Education Requirements
· A Bachelor’s Degree in Engineering, Pharmacy or other life science: Can be a person with related experience and/or training or equivalent combination of education and experience. Advanced reading and writing Skills in English are required; intermediate to advanced speaking is desirable. Fluent in Portuguese.
УдалённоRemote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Toronto, ON; Miami, FL; Relocation expense coverage to NYC or SF (if needed)
УдалённоRemote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Miami, FL; Relocation expense coverage to NYC or SF (if needed)
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УдалённоRemote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Toronto, ON; Miami, FL; Relocation expense coverage to NYC or SF (if needed)
УдалённоTbilisi; Yerevan; Belgrade; Novi Sad, Vojvodina; Poland; Portugal