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Anthropic is looking for a Head of Programmatic Customer Success to build scalable digital customer adoption programs.
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Anthropic is looking for a Head of Programmatic Customer Success to build scalable digital customer adoption programs.
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Bland is looking for an Enterprise Sales Director to lead enterprise sellers, close complex deals, forecast revenue, and scale the go-to-market function.
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О компании NORMIK — цифровой архитектор для зрелого бизнеса в медицине, B2B-сегменте и девелопменте. 17 лет проектируем и сопровождаем цифровую инфраструктуру компаний: сайты, CRM, маркетинг, аналитику и AI-решения как единую систему. Среди клиентов — известные клиники, сети стоматологий, производители промышленного оборудования. Основная модель работы — непрерывное ежемесячное сопровождение. За годы работы в сфере инноваций, технологий и креатива непрерывно расширяли наши возможности, предлагая высококачественные услуги маркетинга и современные технологии, помогающие клиентам развиваться, расти и открывать новые просторы и возможности для бизнеса. Задачи: — Провести аудит клиентского портфеля: NPS-замеры, риски, карта клиентского здоровья — Развить тикетную систему и SLA по приоритетам запросов — Создать регламенты эскалации, шаблоны клиентских отчетов и базу знаний — Нанять аккаунт-менеджеров с отраслевой специализацией и вывести их на самостоятельную работу — Распределить клиентский портфель и выстроить регулярную коммуникацию с клиентами — Запустить проактивную работу с риск-клиентами и программу развития существующих клиентов — Внедрить AI-инструменты для повышения эффективности работы команды, отдела — Лично вести 3–5 крупных клиентов компании — Управлять качеством сервиса: контроль работы менеджеров, коммуникации с клиентами, показатели отдела Требования: — Опыт в роли руководителя клиентского сервиса / Customer Success от 3 лет — Опыт построения отдела с нуля или глубокой перестройки существующего — Опыт управления командой от 3–5 человек — Опыт работы в digital-компании, IT-сервисе, B2B-SaaS или интеграторе CRM-систем — Опыт работы с B2B-клиентами с чеком на поддержку от 170 тыс ₽/мес: длинные отношения, сложные продукты, регулярные платежи — Свободное владение метриками клиентского сервиса: NPS, CSAT, отток (churn), LTV — Умение нанимать: составление профилей, интервью, вывод людей на результат Будет плюсом: — Опыт работы с медицинскими клиниками или производственными компаниями и застройщиками — Понимание интеграций CRM с медицинскими информационными системами или 1С — Опыт внедрения AI-инструментов в клиентские коммуникации — Сертификации в области Customer Success или профильное повышение квалификации Условия: — Работа не только в офисе, но и удаленно — Решаются интересные задачи с использованием современных технологий — Комфортные условия труда и хорошая перспектива роста и развития — Обучение, проведение тренингов и других мероприятий — Уютный и современный офис в центре Москвы, комфортные условия труда — Комфортная рабочая атмосфера — Своевременная оплата — Гибкий рабочий график Как откликнуться: Ответьте, пожалуйста, в сопроводительном письме на четыре вопроса: Какой отдел клиентского сервиса вы строили или трансформировали? Метрики до и после Какой клиентский портфель вы вели лично: количество клиентов, средний чек, специфика Один кейс, которым гордитесь: проблемная ситуация с клиентом и как вы ее разрешили Customer Success для вас — набор регламентов или культура отношения к клиенту? Поясните своими словами Этапы подбора : знакомство с собственником по видеосвязи (45–60 минут), интервью с собственником и командой (до 2 часов), решение по офферу после финального интервью.
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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— быстро и эффективно обрабатывать входящие запросы; — разрабатывать индивидуальные коммерческие предложения для клиентов;
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Allego is seeking an experienced Account Manager who will support and grow key customer relationships across a range of industries and sizes.
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Задачи: — Обрабатывать входящие заявки и работать с базой клиентов в CRM — Вести сделки по всей воронке в Битрикс24 — Готовить коммерческие предложения, заключать договоры и выставлять счета — Самостоятельно собирать конфигурации оборудования — Находить точки роста в текущей базе и превращать разовые продажи в постоянные Требования: — Опыт продаж серверного или сетевого оборудования будет преимуществом — Умение вести переговоры и отрабатывать возражения — Настойчивость, инициативу, высокую обучаемость и ориентацию на результат — Позитивный настрой и интерес к IT — Желание зарабатывать без потолка Условия: — Рыночный оклад + % от продаж — доход зависит только от тебя — Белую зарплату 2 раза в месяц — Удалённый формат из любой точки — Полное обеспечение техникой (ноутбук и всё необходимое) — Официальное оформление по ТК РФ, оплачиваемые отпуска и больничные — Поездки на конференции и выставки за счёт компании — Сильного наставника и дружную команду
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Location: United States Workplace: Remote You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback. What you’ll do here - Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform - Remove barriers to adoption so customers achieve their desired outcomes expediently - Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations - Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions - Oversee renewals and forecasting, ensuring timely, successful commitments - Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve - Monitor and report on customer health and usage - Develop deep expertise in Coder’s products to provide global customer coverage What we’re looking for - 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred - Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC - Hands-on experience with Salesforce and other industry-standard CS platforms - History of building strong relationships across executive, business, and technical stakeholders - Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams - Habit of staying current on industry trends, CS best practices, and the competitive landscape - Startup experience - High EQ with strong verbal communication and technical writing skills - Self‑motivated with a creative and analytical approach to problem-solving Bonus tacos if you have - Customer success or sales experience focused on developer tools - Renewal management experience - Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon) - Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor) ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com. CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
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ЗАДАЧИ: Работа с клиентами приложения, продажа рекламного размещения в приложении 2ГИС (геоконтекстная, медийная реклама) Проведение переговоров с клиентами малого и среднего бизнеса по телефону и на территории клиента. Вести клиента на протяжении срока сотрудничества, развивать клиентскую базу и вести постпродажный сервис.
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Совершать исходящие звонки и проводить встречи с клиентами в оффлайн и онлайн-формате. Продавать рекламные возможности справочника 2GIS, привлекать новых клиентов.
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— Отвечать и вести диалог с клиентами; — Обрабатывать входящие заявки;
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• Поиск клиентов и полный цикл продаж. • Переговоры с ЛПР и подготовка коммерческих предложений.
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• Развивать продажи в национальных и региональных торговых сетях. • Вести переговоры с ключевыми клиентами, согласовывать коммерческие условия и контракты.
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Задачи: — Контактировать с текущими крупными донорами фонда — Подготавливать партнерские пакеты и вести коммуникацию с потенциальными донорами — Совместно с командой продумывать механизмы монетизации деятельности фонда Требования: — Грамотная устная и письменная речь — Амбициозность — Желание помогать благотворительности в России — Желание развиваться в своей профессии — Возможность располагать временем 8 часов в неделю Условия: — Работа удалённая — Фонд предлагает дополнительное бесплатное обучение и развитие в профессии — Нетворк со статусными партнёрами фонда — Приятный коллектив — Билеты в театры и прочие мероприятия от партнёров — Студентам могут засчитать практику, ведут волонтерские книжки
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Location: United States Workplace: Remote You lead rollouts, monitor health and usage, and keep stakeholders informed. You bring the technical fluency to guide deployment and adoption decisions, connect technical priorities to business outcomes, and engage specialists when deeper expertise is needed. You partner with Sales on expansions and renewals, and with Solutions, Support, Product, and Engineering on implementation, issues, and feedback. What you’ll do here - Own onboarding and rollout plans for new customers; coordinate with Sales and Solutions for a smooth, successful implementation of Coder’s platform. - Remove barriers to adoption so customers achieve their desired outcomes expediently. - Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations. - Own the account’s technical success plan: translate customer goals and deployment context into adoption milestones, technical priorities, and a roadmap for broader use of Coder. Align owners and timelines, and track progress against agreed outcomes. - Guide customer admins and platform teams on deployment readiness, configuration best practices, and ongoing adoption. Lead technical discovery, facilitate admin enablement, and troubleshoot common adoption blockers; coordinate Solutions, Support, or Engineering for architecture design, complex implementations, and deeper troubleshooting. - Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross-sell motions. - Oversee renewals and forecasting, ensuring timely, successful commitments. - Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve them. - Monitor and report on customer health and usage, including technical risks and progress toward adoption milestones. - Develop deep expertise in Coder’s products to provide global customer coverage. What we’re looking for - 5+ years in customer success or a technical customer-facing role, with experience independently managing enterprise accounts and driving adoption, retention, and expansion. - Practical knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC; ability to discuss how these fit into a customer’s environment and inform their adoption strategy. - Experience guiding customer onboarding and deployments in SaaS or self-hosted environments. Able to understand a deployment architecture, ask informed questions about infrastructure and security, investigate common issues using logs and documentation, and turn findings into clear next steps. - Hands-on experience with Salesforce and other industry-standard CS platforms. - History of building strong relationships across executive, business, and technical stakeholders. - Consistent internal advocacy for customers and ability to provide actionable feedback for Product and cross-functional teams. - Habit of staying current on industry trends, CS best practices, and the competitive landscape. - Startup experience. - High EQ with strong verbal communication and technical writing skills. - Self-motivated with a creative and analytical approach to problem-solving. Bonus tacos if you have - Customer success or sales experience focused on developer tools. - Renewal management experience. - Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon). - Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor). - Hands-on familiarity with Kubernetes, cloud environments (AWS, GCP, Azure), or infrastructure as code tools such as Terraform. ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com. CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
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Чем предстоит заниматься: Продавать рекламные возможности 2ГИС: поднятие организации в строке выдачи, размещение логотипа на карте, оформление сторис и другие форматы. Вести переговоры по телефону и на встречах — онлайн, в офисе или у клиента.
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Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Make a difference. Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts. The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Enterprise SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams. What You’ll Be Doing: Join as an early member of a high growth team working together to solve technical and customer problems the right way Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility Deliver product and technical presentations to potential and existing customers Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape Drive product conversations based on need and problems learned during customer interactions Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material What Makes You a Great Fit: Ideally located in Canada 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running. We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership We are a remote-first company so you would need to learn to work and collaborate with an international team You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products You will love solving technical challenges and thrive on bringing creative solutions to our customers You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table! You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life! Compensation & Rewards: In the Canada the OTE (On-Target Earnings) compensation range for this role is CAD 196,000 - CAD255,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .
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Location: Warsaw, Poland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Role Summary We’re hiring a strategic, hands-on Country Account Management Lead for Poland, based in Warsaw, to lead and scale our account management function. You’ll lead the Poland account management team, guide its day-to-day work and advise the team, and bring structure while working on the ground. You’ll be accountable for gross value growth, adoption of new products and team performance. This is a leadership role: you’ll set the country strategy, work with senior stakeholders from other teams, and take part in top management quarterly business reviews. What you’ll own Strategy & Vision: Define and execute the account management strategy — segmentation, coverage model, lifecycle motions (onboarding, adoption, retention, growth), and long-term roadmap, including pricing, discounts and exclusivities for Poland. People Leadership: Lead the Poland team and guide its day-to-day work. Hire, coach and develop high-performing team members; run regular 1:1s, calibration, and career planning. Operational Excellence: Build standard operating procedures, playbooks, KPIs, forecasting cadence, quota & incentive design, and capacity planning for the channel. Revenue & Retention: Own revenue retention, expansion (upsell/cross-sell), and churn reduction strategies — working to maximize Take Home Pay Lead Ads & Promotions commercial motions: define go-to-market and coverage for WoltAds, Promo & Campaigns, and venue marketing credits; partner with local Advertising teams to prioritise spend, co-funding and conversion playbooks. Drive promo-funding strategy & efficiency: create playbooks for promo funding/co-funding (local & Mx), set co-funding targets, ensure campaign efficiency and measurement (e.g., orders uplift per promo euro). Own ads revenue and adoption targets: grow ad sales revenue within the book, drive adoption of evergreen campaigns and AutoBidding, and increase ARPA from advertising and promotional products. Performance & Analytics: Establish and monitor the right metrics, dashboards and reporting; use data to optimize coverage, productivity and targeting. Cross-Functional Partnership: Engage senior stakeholders from other teams, present in top management quarterly business reviews, and work closely with Sales, Marketing, Onboarding, Product, Finance and Operations to align acquisition to post-sale motions, surface product feedback, and improve customer outcomes. Customer Advocacy & Escalations: Represent customer needs internally, lead resolution for strategic/high-impact accounts and systemic issues, and steward voice-of-customer insights. Headcount & Budgeting: Lead workforce planning, staffing models, and budget recommendations for the account management organization. Change Management / Scaling: Lead change initiatives as you scale — tooling, process, CRM automation, and quality assurance. Country Projects: Drive country-level projects such as compliance and exclusivities, and the growth of new products (ads, promos, drive). Who you are (requirements) Must-have 3-4 years of solid experience leading teams and in account management, able to guide daily work and advise the team. Based 100% in Warsaw, working on the ground with the team. Ability to bring structure to a team while improving retention, revenue growth and account metrics. Strong operational and analytical skills — comfortable with forecasting, KPIs, dashboards, and CRM systems (Salesforce, HubSpot, Gainsight, etc.). Excellent people leader: coaching, running calibration, performance management, and building leadership bench strength. Excellent communicator — able to influence senior leadership and partner across product, sales, marketing and operations. Customer-first mindset with a bias for measurable outcomes (NRR, churn, adoption, ARPA). Willingness to travel occasionally by train to other cities in Poland. Bachelor’s degree or equivalent experience. Nice-to-have Experience in marketplace, logistics, SaaS or commerce platforms that serve s. Experience with subscription / recurring revenue business models and designing incentive plans. Experience with scaling teams across multiple markets/countries and managing distributed teams. Experience with operational tools such as Tableau/Looker, or BI tooling. Success metrics / KPIs Gross value growth or revenue Penetration and revenue of new products (ads, promos, drive) Team satisfaction and motivation Country projects such as compliance and exclusivities Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) Churn rate (monthly/quarterly) Commission Rate % Take Home Pay Rate % Revenue expansion (upsell & cross-sell) from accounts Ads revenue (absolute and growth %) Promo Funding Merchant satisfaction (CSAT/NPS) for segment Team productivity metrics (accounts per AM, bookings per rep) Forecast accuracy & management of renewal pipeline Employee engagement and leadership bench strength (turnover of Team Leads / AMs) Competencies & leadership qualities Strategic thinker who is hands-on and operationally excellent. Data-driven decision maker who balances quantitative rigor with customer empathy. Coach and talent developer who builds trust and drives results through others. Change agent who can scale processes and build a culture of continuous improvement. Highly adaptable and comfortable with ambiguity and rapid growth. Why you’ll love it 🚀Global and growing fast: Be part of a fast-moving scaleup 🤩Ride of a lifetime: Accelerate your career and build your sales skills 💪Instant impact: Take ownership and make a difference 💙Big hearts and small egos: Surround yourself with smart, friendly people Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙 The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met. This position would be eligible for consideration for an equity award grant of restricted stock units on commence and during the annual pay review cycle. Upon commencement of employment, you would be eligible to be considered for a grant. Thereafter, any further grants would be at the Company's discretion. Poland Pay Range 20 570 zł — 25 712 zł PLN Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .
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