Junior Change Manager

Location: L'viv, Ukraine Workplace: hybrid About us: EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork. EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association . In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification . EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for a passionate and dedicated Junior Change Manager join our team in Lviv! About the job: We are looking for a proactive and detail-oriented Junior Change Manager to support production and infrastructure activities within the CasinoEngine organization. In this role, you will work closely with senior Change Managers, development teams, infrastructure specialists, operations, and business stakeholders to ensure that production changes are properly planned, documented, coordinated, and executed in a controlled and safe manner. You will contribute to the change management process by coordinating activities, facilitating communication across teams, maintaining accurate documentation, and monitoring change execution. While you play an active role in ensuring smooth delivery, responsibility for technical decisions, infrastructure design, and final approval of production changes remains with senior Change Managers and technical owners. This role is a great fit for someone who takes initiative, is not afraid to ask questions, and actively follows up to get the answers needed. We value people who speak up, challenge ambiguity, and think in a structured, logical way about how systems and processes connect. You will regularly engage with engineers and stakeholders across the organization, so confidence, curiosity, and persistence are essential to succeed in this role. This role could be a great fit for someone with a background in project coordination or junior project management and an educational background in IT, engineering, or a related technical field. What You'll get to do: Coordinate production changes, migrations, and switch-overs under the guidance of senior team members. Prepare and maintain change documentation and implementation plans. Ensure required approvals and information are collected before production activities. Communicate with development, infrastructure, operations, and business teams during change execution. Monitor production activities, track progress, and report issues, blockers, and delays. Share status updates on planned and completed change activities. Participate in technical discussions to better understand infrastructure and production processes. Follow change management processes and contribute to their continuous improvement. What You need to know: English level: B1 or higher. A proactive approach - you follow up without being reminded, and you flag problems early rather than waiting for them to surface. Confidence in communication - you are comfortable asking direct questions, pushing back, and speaking up in discussions with technical and senior colleagues. Logical, analytical thinking - you can break a complex change into steps, spot dependencies and gaps, and reason about what could go wrong. Good organizational skills and the ability to manage multiple tasks and priorities. Strong sense of ownership and attention to detail. Willingness to learn technical and operational processes. Experience working with cross-functional teams and multiple stakeholders. Basic understanding of IT systems, software delivery processes, and production releases is an advantage. Bonus points for knowledge of: Kubernetes, GitLab, Kibana, SQL/MySQL. Here's what we offer: Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us. 3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance Hybrid work schedule is available after the first three months of employment with 80/20 office/home format until the end of 2026. Starting from 2027, the policy will transition to primarily office-based work, with up to 10 work-from-home days per year with manager approval. Benefit from two Free Fridays each year, limited to one per quarter. Daily catered lunch or monthly lunch allowance. Private Medical Subscription. Access online learning platforms like Udemy for Business or O’Reilly, and a budget for external training. Gym allowance. Corporate English lessons. Support for New Parents: 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old. 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old. Our office perks include on-site massages and frequent team-building activities in various locations. At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!