Client Success Manager - Enterprise Accounts

Задачи: — Onboard dealership customers to AppraisalPRO and conduct initial training — Quickly and effectively aid customers in resolving technical issues and coordinate with internal engineering teams to resolve any issues — Proactively provide support by actively monitoring product usage to identify red flags — Influence and build rapport with key decision-makers in order to become their trusted advisor — Secure referrals to other potential dealership customers from existing customers — Understand customer needs and pitch other AppraisalPRO products that could fill those needs — Present recommendations on platform and user experience improvements to our Product and Engineering team Требования: — The ability to quickly build relationships and trust — Excellent interpersonal skills — Strong communicator who can present and write well, extremely responsive — Ability to multitask and prioritize — Passion for providing top-notch customer service — Plus: Experience in the Franchise Dealership industry Условия: — Health Care Plan (Medical, Dental & Vision) for you and your family — 401k - 5% match — Paid Time Off (Vacation, Sick & Public Holidays) — Training & Development — Free Food & Snacks