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Location: Montreal, Canada ON-SITE IN MONTREAL IS PREFERRED; REMOTE OR HYBRID IS POSSIBLE FOR THE RIGHT CANDIDATE. Open for candidates in Canada as well as the US Tasks Contribute to the system architecture design of advanced digital telecom payloads. Support system-level performance and functional analysis , including link budgets and signal routing paths. Participate in Failure Detection, Isolation, and Recovery (FDIR) strategy development and analysis. Assist in RF signal analysis and system-level integration activities. Contribute to the creation and maintenance of payload performance budgets . Support requirements derivation, traceability, and management across subsystems. Collaborate with cross-functional teams to define interfaces and ensure end-to-end system performance. Participate in design reviews, technical documentation, test planning, and troubleshooting throughout the development lifecycle. Must haves Bachelor’s or Master’s degree in Electrical Engineering, Telecommunications, or a related field. 2–5 years of experience in space systems, satellite communications, or a related discipline. Foundational knowledge of digital signal processing , RF systems , and telecommunications architectures . Relevant Experience with testing of satellite subsystems. Strong attention to detail, analytical mindset, and team-oriented approach. Effective communication and technical documentation skills. Must be eligible to work in Canada and capable of obtaining necessary security clearance. Complementary skills/knowledge Previous experience in Space and/or Constellation Operations Knowledge of requirements Management tools such as DOORS/Windchill/Jama Demonstrated capability to efficiently work autonomously and with little to no supervision Strong written and verbal communications skills in English, knowledge of French will be considered favorably

Location: Al Hofuf, Saudi Arabia; Dhahran, Saudi Arabia We are seeking a highly motivated and professional fresh graduate to join our team as a Telecommunications Engineer. In this role, you will support the design, integration, and execution of critical communication systems for major Oil and Gas facilities in Jafurah. Working closely with multidisciplinary teams, you will apply your foundational engineering knowledge to real-world industrial challenges, supporting projects from Front-End Engineering Design (FEED) through to final execution. Key Responsibilities Project Execution: Support project phases from FEED through execution, ensuring telecommunication engineering requirements are safely and accurately met. System Integration: Assist in the design and reliable integration of vital telecom systems, including fiber optics, wireless networks, and industrial control systems. Cross-Functional Collaboration: Coordinate with multidisciplinary teams to ensure telecommunication systems align with overall facility operations and project goals. Technical Application: Apply core telecommunication engineering principles to optimize network design, signal transmission, and communication protocols. Requirements Education: Bachelor of Science (BS) in Telecommunication Engineering. Experience Status: Fresh Graduate (Must be currently unemployed and available for immediate placement). Professionalism: Demonstrates a highly professional personality, strong work ethic, and readiness to adapt to a fast-paced industrial environment. Industry Exposure: Academic, project, or internship experience related to the design of communication systems specifically for Oil and Gas facilities. Core Competencies: Strong understanding of telecommunication engineering principles, including network design, signal transmission, and communication protocols. Certifications: Project Management Professional (PMP) certification is a strong plus. Soft Skills: Excellent communication, analytical problem-solving abilities, and teamwork skills.

Location: Montreal, Canada 📍 Location: Montreal, Quebec, Canada 📄 Employment Type: Full-Time 🏢 Work Arrangement: On-site preferred; remote or hybrid may be considered for exceptional candidates 🚀 Start Date: Immediate 💰 Compensation: TBD -- based on skills and experience Important Screening Requirements Must be legally authorized to work in Canada . Must be eligible to obtain the required security clearance. Candidates may be based in the United States, Canada, or Europe , provided they meet work authorization and security clearance requirements. About the Role We are seeking a Telecommunications Payload System Engineer to support the design, integration, and testing of advanced satellite communications payloads. In this role, you will work alongside multidisciplinary engineering teams to develop and validate digital telecommunications systems, contribute to subsystem integration and testing, and support the delivery of next-generation satellite payload solutions. The ideal candidate has a strong foundation in telecommunications engineering, RF systems, and satellite communications, with a passion for solving complex technical challenges. Key Responsibilities Support the design, integration, and testing of satellite telecommunications payload systems. Contribute to the development and validation of digital communications architectures. Perform subsystem testing, analysis, and troubleshooting to ensure system performance and reliability. Collaborate with systems, hardware, software, and integration teams throughout the development lifecycle. Assist in requirements analysis, system verification, and technical documentation. Analyze test results and support continuous improvement of payload performance. Prepare engineering documentation, reports, and technical presentations. Required Qualifications Bachelor's or Master's degree in Electrical Engineering, Telecommunications , or a related field. 2–5 years of experience in space systems, satellite communications, or a related engineering discipline . Foundational knowledge of: Digital Signal Processing (DSP) RF Systems Telecommunications Architectures Experience with testing satellite subsystems. Strong analytical and problem-solving skills with exceptional attention to detail. Excellent communication, collaboration, and technical documentation skills. Preferred Qualifications Experience supporting satellite payload development, integration, or verification activities. Familiarity with digital communications, RF testing, and systems engineering principles. Experience working in aerospace, satellite communications, or telecommunications environments. Knowledge of satellite payload architectures and subsystem integration.

Location: United Kingdom About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Role Type: Full-time Location: United Kingdom About the company Our client is a fast-growing sales acceleration agency based in the UK, specializing in bespoke B2B and B2C telemarketing, lead generation, and appointment setting. Working as an embedded extension of marketing departments for both high-street brands and emerging businesses, the team focuses on non-scripted, natural engagement to drive authentic growth. They pride themselves on a personalized approach to outreach, converting cold prospects into qualified meetings and tangible business opportunities across various sectors. Job Summary This is a high-impact role for a battle-tested cold caller who thrives on high-level B2B engagement. At this company, we don’t do "scripted" telemarketing or "pitch-slapping." We specialize in sophisticated, personalized outreach to Directors of large organizations on behalf of growing brands. We are looking for an independent Appointment Setter who understands the art of the pattern interrupt and can navigate complex conversations to deliver qualified, high-intent meetings. If you are a hunter who takes pride in maintaining a 10/10 standard of English and professional rapport, this is the environment for you to excel. Key Responsibilities Execute high-volume outbound cold calling (targeting ~180 dials per day) to identify and engage key decision-makers. Focus on securing "Sat Qualified" meetings where the prospect joins and meets specific BANT criteria. Utilize tools like Lusha and ZoomInfo to find and dial direct mobile lines for Director-level contacts. Employ permission-based openers and pattern interrupts to move past gatekeepers and engage busy executives. Identify prospect pain points and solve problems rather than reading from a script. Maintain an average of 1.5 hours of talk time daily while managing multiple client campaigns. Manage and document all activity accurately within Microsoft Office and relevant CRM tools. Requirements A minimum of 3 years of pure B2B cold calling experience with a proven track record of booking sales meetings. At least 2 years of experience specifically within the telecommunications (mid-market) sector. Mastery of objection handling and the ability to navigate "Director-level" conversations in large organizations. Demonstrated ability to use permission-based openers (no "pitch-slapping"). Proficiency in Microsoft Office Suite. Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference

Location: United States; Canada; United Kingdom Role: Telecommunications Payload System Engineer 📍 Location: Montreal, QC, Canada 🏢 Work Arrangement: On-site 💼 Employment Type: Full-Time We are seeking a Telecommunications Payload System Engineer to support the development, integration, and testing of satellite communication systems. This is an excellent opportunity for professionals with experience in space systems, satellite communications, or related telecommunications disciplines who are looking to contribute to innovative aerospace projects. Responsibilities Support the design, integration, and testing of satellite communication systems and subsystems. Participate in the verification and validation of satellite hardware and communication architectures. Assist with digital signal processing (DSP) and RF system analysis. Contribute to technical documentation, test reports, and engineering reviews. Collaborate with cross-functional engineering teams to ensure project objectives are met. Support troubleshooting and performance analysis of satellite communication systems. Qualifications Bachelor’s or Master’s degree in Electrical Engineering, Telecommunications, or a related field. 2–5 years of experience in space systems, satellite communications, or a related discipline. Foundational knowledge of digital signal processing (DSP), RF systems, and telecommunications architectures. Experience testing satellite subsystems. Strong analytical and problem-solving skills with excellent attention to detail. Ability to work effectively in a collaborative team environment. Strong written and verbal communication skills, including technical documentation experience. Preferred Qualifications Experience working within aerospace, defense, or satellite communications environments. Familiarity with satellite payloads, communication links, or ground segment systems. If you are passionate about space technology and satellite communications, we encourage you to apply.

Location: Montreal, Canada; United States Payload System Engineer Role: We are seeking a Telecommunications Payload System Engineer with a strong background in electrical or RF engineering. In this role, you’ll support the definition, design, and verification of advanced digital payload architectures for spaceborne telecommunications systems. Tasks: Contribute to the system architecture design of advanced digital telecom payloads. Support system-level performance and functional analysis, including link budgets and signal routing paths. Participate in Failure Detection, Isolation, and Recovery (FDIR) strategy development and analysis. Assist in RF signal analysis and system-level integration activities. Contribute to the creation and maintenance of payload performance budgets. Support requirements derivation, traceability, and management across subsystems. Collaborate with cross-functional teams to define interfaces and ensure end-to-end system performance. Participate in design reviews, technical documentation, test planning, and troubleshooting throughout the development lifecycle. Must haves: Bachelor’s or Master’s degree in Electrical Engineering, Telecommunications, or a related field. 2–5 years of experience in space systems, satellite communications, or a related discipline. Foundational knowledge of digital signal processing, RF systems, and telecommunications architectures. Relevant Experience with testing of satellite subsystems. Strong attention to detail, analytical mindset, and team-oriented approach. Effective communication and technical documentation skills. Must be eligible to work in Canada and capable of obtaining necessary security clearance. Complementary skills/knowledge: Previous experience in Space and/or Constellation Operations Knowledge of requirements Management tools such as DOORS/Windchill/Jama Demonstrated capability to efficiently work autonomously and with little to no supervision Strong written and verbal communications skills in English, knowledge of French will be considered favorably

Location: Istanbul, Turkey P.I. Works is the first company in the world to automate the management of a commercial 5G network. Our automated network management products and services empower Mobile Operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across 84 mobile network operators in 58 countries around the world. Come and join us to work with the leading telecom operators around the world and redefine the mobile experience worldwide by contributing to our research and development efforts. What you will have: · An opportunity to work with some of the brightest minds in the Software & Telecom industry. · Hands-on opportunities to learn from the best and put your knowledge and skills to work · A mentor to help you build and develop your potential · A friendly, open and collaborative environment that thrives on learning and practicing Job Description: · Design, Delivery ,and Customization of geolocation product · Create custom dashboards and automated reports on key business metrics for various use cases · Analyze QoS and QoE of the mobile operator on map-based user interface · Participate in technical meetings, monitor products performance, prepare module/feature activation reports, perform acceptance tests and highlight benefits of company products · Provide L3 support for active customers and feedback to product and development teams Requirements for the position: · Pursuing a degree in Telecommunications and Electronics Engineering programs · Being in his/her final year · Telecommunication domain know-how and working experience is a plus · Basic DB and SQL knowledge · Excellent verbal and written communication skills in English · Enthusiastic team player, a positive thinker, self-motivated, willing to learn, and customer-centric. · Passionate about trying new things · An excellent communicator and team player · Available at least 3 days a week (at least 2 days in the office) Apply today and unlock your potential!

Location: Istanbul, Turkey P.I. Works is the first company in the world to automate the management of a commercial 5G network. Our automated network management products and services empower Mobile Operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across 84 mobile network operators in 58 countries around the world. Come and join us to work with the leading telecom operators around the world and redefine the mobile experience worldwide by contributing to our research and development efforts. What you will have An opportunity to work with some of the brightest minds in the Software & Telecom industry. Hands-on opportunities to learn from the best and put your knowledge and skills to work A mentor to help you build and develop your potential A friendly, open and collaborative environment that thrives on learning and practicing Job Description: Design, delivery and customization of Radio Network Optimization & Planning automation solutions Participate in technical meetings, monitor products performance, prepare module/feature activation reports, perform acceptance tests and highlight benefits of company products Provide L3 support for active customers and feedback to product and development teams Requirements for the position Pursuing a degree in Telecommunications or Electrical and Electronics Engineering programs Being in his/her final year, or recently graduated Telecommunication domain know-how and working experience is a plus Oracle PL/SQL knowledge is a plus Excellent verbal and written communication skills in English Enthusiastic team player, a positive thinker, self-motivated, willing to learn and customer-centric. Passionate about trying new things An excellent communicator and team player Available at least 4 days a week (at the office) Apply today and unlock your potential!

Location: Istanbul, Turkey P.I. Works is the first company in the world to automate the management of a commercial 5G network. Our automated network management products and services empower Mobile Operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across 85 mobile network operators in 58 countries around the world. Come and join us to work with the leading telecom operators around the world and redefine the mobile experience worldwide by contributing to our research and development efforts. What you will have: · An opportunity to work with some of the brightest minds in the Software & Telecom industry. · Hands-on opportunities to learn from the best and put your knowledge and skills to work · A mentor to help you build and develop your potential · A friendly, open and collaborative environment that thrives on learning and practicing Job Description: · Design, Delivery and Customization of standard & pre-identified KPIs and Parameter Audit/Inconsistency reports · Create custom dashboards and automated reports on key business metrics for various use cases · Analyze existing baseline network parameter settings and tune audit reports accordingly · Participate in technical meetings, monitor products performance, prepare module/feature activation reports, perform acceptance tests and highlight benefits of company products · Provide L3 support for active customers and feedback to product and development teams Requirements for the position: · Pursuing a degree in Telecommunications and Electronics Engineering programs · Being in his/her final year · Telecommunication domain know-how and working experience is a plus · Basic DB and SQL knowledge · Excellent verbal and written communication skills in English · Enthusiastic team player, a positive thinker, self-motivated, willing to learn, and customer-centric. · Passionate about trying new things · An excellent communicator and team player · Ability to be physically present in the office a minimum of 4 days per week to collaborate effectively with cross-functional teams Apply today and unlock your potential!

Location: Edinburgh, IN, United States Cellular / Radio Frequency Engineer – II About SITE 525 SITE 525 is at the forefront of delivering cutting‑edge training solutions for information maneuver specialists. Our mission is to empower the warfighter with realistic, high‑fidelity training environments that simulate the challenges of modern information warfare. This Cellular/RF Engineer role will support the MACC‑TTE contract and is contingent upon award. The position is located at Camp Atterbury in Edinburgh, IN. Responsibilities Design, deploy, operate, and maintain cellular and radio‑frequency systems supporting MACC‑TTE, including 4G LTE/5G networks, fixed/mobile wireless systems, and associated infrastructure. Perform RF spectrum engineering and management: coordinate frequency requests and licensing, develop spectrum baselines, monitor and deconflict spectrum during testing and training events, and liaise with DoD spectrum managers and the FCC. Integrate RF systems with cyber‑range and OT/ICS environments; ensure compliance with DoD spectrum policies and support Joint Information Operations Range (JIOR) connectivity. Conduct site surveys, signal analysis, coverage mapping, and performance testing; implement security hardening and interference‑mitigation strategies. Provide RF support during live events, troubleshoot issues, and document processes, procedures, and after‑action findings. Required Qualifications Active TS/SCI clearance and ability to maintain it. Bachelor’s degree in electrical engineering, telecommunications, or related field with at least five years of experience in engineering and operating cellular and RF systems (2G/3G/4G/5G). Experience in RF spectrum management and frequency coordination with DoD and FCC entities. Knowledge of RF propagation, antenna theory, and network planning tools; proficiency in integrating RF hardware and software solutions. Meet IAT Level 2 requirements (Security+ CE or equivalent) and familiarity with DoD 8570.01‑M. Prior experience working in a DoD test/training or cyber‑range environment. Preferred Qualifications Experience with virtualization, software‑defined networking, or test instrumentation. Familiarity with Joint Spectrum Center processes, National Guard missions, and 5G experimentation. Advanced certifications (e.g., CCNA Wireless, AWS Advanced Networking).

Location: Muscatatuck, IN, United States Cellular / Radio Frequency (RF) Engineer – II (Electronics Engineer, Except Computer) Why IDS? IDS delivers innovative, mission-focused solutions that support national security and critical operations. Our teams combine deep technical expertise with operational excellence to solve complex challenges across defense and government environments. At IDS, you’ll contribute to cutting-edge programs supporting advanced communications and training systems. Location Muscatatuck, Indiana Job Description IDS is seeking a skilled Cellular / Radio Frequency (RF) Engineer II to support advanced telecommunications and spectrum operations in a DoD environment. This role focuses on cellular system operations, RF engineering, and spectrum coordination to support cyber training and test range activities. The ideal candidate will have hands-on experience with modern cellular technologies, frequency management, and regulatory coordination to ensure effective and compliant communications environments. Key Responsibilities Support operations and maintenance of cellular and RF systems across training environments Configure and manage 2G, 3G, 4G, and 5G cellular technologies Perform frequency management and spectrum coordination to support mission requirements Coordinate with license owners and stakeholders for spectrum usage Develop and submit FCC licensing applications , including Experimental Special Temporary Authority (STA) requests Coordinate and deconflict spectrum usage to enable training objectives and operational readiness Analyze performance of telecommunication systems and transmission media Support integration of cellular infrastructure within cyber range environments Requirements Education Bachelor’s degree in Electronics Engineering, Spectrum Management, or related discipline OR equivalent experience in lieu of degree Experience Minimum of 5 years of experience in: Cellular system operations Radio Frequency (RF) engineering Spectrum management Hands-on experience with: 2G, 3G, 4G, and 5G technologies Cellular frequency coordination and management Experience with: FCC licensing processes , including Experimental STA applications or similar Coordinating and deconflicting spectrum with stakeholders Strong understanding of: Telecommunication equipment and transmission media System components and communication architectures Practical knowledge of: Telecommunications methods, techniques, and operational best practices Desired Skills Strong analytical and troubleshooting skills Experience in DoD or training range environments Knowledge of emerging wireless and RF technologies Ability to coordinate across technical teams and external stakeholders Strong documentation and communication skills Security Clearance Active Top Secret (TS) / Sensitive Compartmented Information (SCI) required

Location: Chisinau, Moldova Responsible for the operation, maintenance, troubleshooting and optimization of Mobile Core PS and IP infrastructure, including legacy EPC and next-generation virtualized and cloud-based Core platforms. The role contributes to the introduction, integration and evolution of NFVI, 5G NSA/SA and 5G Core technologies, as well as to the interworking of PS, CS and IMS domains, ensuring the reliable operation of end-to-end mobile services. Key Responsibilities: 1. Core PS & IP Network Operations Operate, monitor and maintain Core PS network elements and related IP infrastructure, including virtualized/NFVI platforms. Monitor network availability, performance, capacity and key operational KPIs. Identify potential performance and capacity issues and contribute to network optimization. 2. Troubleshooting & Network Analysis Troubleshoot issues related to mobile data, APN, session establishment, mobility, authentication, DNS and IP connectivity. Analyze GTP, Diameter and IP traffic using packet captures, logs and network monitoring tools. Investigate and resolve IP connectivity and routing issues, including BGP, VLAN, VRF, NAT and ACL related problems. Perform root-cause analysis and provide effective solutions for service-impacting incidents. 3. 5G, NFVI & Network Transformation Support the introduction, integration and stabilization of 5G NSA/SA and next-generation Core technologies. Participate in NFVI deployments, migrations, software upgrades and network modernization projects. Support the evolution towards virtualized and cloud-native Core environments. Contribute to testing, integration and troubleshooting during network transformation projects. 4. Roaming & Interworking Support roaming services and troubleshoot issues in cooperation with internal teams and roaming partners. Support troubleshooting of PS/CS/IMS interworking issues related to VoLTE, voice, SMS and other IMS-based services. 5. Technical Collaboration Work closely with internal technical teams, vendors and technology partners to investigate and resolve complex network issues. Participate in incident resolution, technical investigations and network improvement initiatives. Contribute to technical documentation and knowledge sharing within the team. Required Knowledge & Experience: Bachelor's degree in Telecommunications, IT, Computer Science or a related field. 3–5 years of relevant experience in Mobile Core, Packet Core and/or IP networks. Solid understanding of LTE/EPC architecture and good knowledge of 5G NSA/SA concepts. Good knowledge of GTP-C/GTP-U, Diameter, TCP/IP and DNS. Good understanding of IPv4/IPv6, routing, BGP, VLAN, VRF, NAT and ACL. Practical experience with Wireshark/Tshark, packet capture analysis, network monitoring and log analysis. Good knowledge of Linux/Unix CLI. Understanding of NFVI, virtualization and cloud-based/cloud-native Core environments. Basic understanding of CS Core and IMS/VoLTE service flows, including voice and SMS interworking. Good technical English and the ability to communicate effectively with vendors and internal technical teams. Will Be an Advantage: Experience with Ericsson, Huawei or other Mobile Core solutions. Practical experience with NFVI, 5G Core, virtualized network functions and/or cloud-native platforms. Knowledge of CS Core, VAS and IMS/VoLTE, including voice, SMS, USSD and signaling flows. Experience with Diameter-based services related to IMS/VoLTE. Knowledge of Kubernetes and/or OpenStack. Basic Python and/or Bash scripting skills. Experience with network migrations, upgrades and technology transformation projects. Key Competencies: Strong analytical and troubleshooting skills. Systematic and structured approach to problem solving. Strong sense of ownership and accountability. Ability to work effectively under pressure, especially during service-impacting incidents. Teamwork and cross-functional collaboration. Clear and effective technical communication. Ability to learn and adapt to new technologies. Proactive approach to network optimization and continuous improvement.

Location: Istanbul, Turkey P.I. Works is the first company in the world to automate the management of a commercial 5G network. Our automated network management products and services empower Mobile Operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across 91 mobile network operators in 64 countries around the world. Come and join us to work with the leading telecom operators around the world and redefine the mobile experience worldwide by contributing to our research and development efforts. What you will have An opportunity to work with some of the brightest minds in the Software & Telecom industry. Hands-on opportunities to learn from the best and put your knowledge and skills to work A mentor to help you build and develop your potential A friendly, open, and collaborative environment that thrives on learning and practicing Paid internship opportunity Key Responsibilities Collaborate with the product team to design and develop prototypes of innovative telecommunication solutions and next-generation features. Conduct in-depth data analysis and perform validation of algorithms and models to support Product Owners in making informed decisions. Handle data ingestion, movement, transformation, and ETL processes to enable effective product design and feature prioritization. Create compelling data visualizations using the most appropriate tools; interpret and clearly communicate the statistical insights and underlying stories to stakeholders. Required Qualifications & Skills Currently pursuing a Bachelor’s  degree in one of the following fields: Telecommunications Engineering, Computer/ Software Engineering, Artificial Intelligence Engineering, Control & Automation Engineering Practical experience in programming and scripting (Python and/or C# preferred) Hands-on experience with data collection, data processing / cleaning, and data visualization Strong proficiency in SQL (writing queries, data extraction, and analysis) Fluent in English, both written and spoken, with the ability to actively participate in technical discussions and meetings Strongly Valued (Advantages / Nice-to-have) Practical knowledge or project experience in machine learning / AI model development Familiarity with Large Language Models (LLMs) and Intelligent Agents Solid understanding of statistics and strong data visualization skills Previous exposure to or working experience in the telecommunications domain Apply today and unlock your potential!

Location: Bulgaria; Serbia; Poland; Czechia Would you like to build a career in a leading multinational IT company? We are seeking a skilled Content Marketing Writer to join our marketing team in a remote, part-time role. You’ll create compelling B2B content across multiple channels, helping us communicate our value, strengthen our brand, and support global marketing and growth initiatives. This is a hands-on position where your creativity, editorial expertise, and AI skills will make a real impact. Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated. Requirements What will you do at MMDSmart? Create, edit, and refine engaging B2B marketing content across multiple channels, including blogs, landing pages, websites, and digital campaigns. Develop compelling marketing materials such as ebooks, whitepapers, video scripts, event messaging, and promotional content. Ensure all written company content is clear, accurate, consistent, and aligned with our brand voice and corporate identity. Proofread and review marketing materials to maintain high editorial standards. Collaborate with the marketing team and other internal stakeholders to deliver content that supports business goals and go-to-market initiatives. Leverage AI tools and automation to improve content creation processes, efficiency, and quality. You are a perfect match if you have: Proven experience in B2B content writing, preferably within the SaaS, IT, or Telecommunications industries. Strong copywriting, editing, and proofreading skills across various marketing formats and channels. Native-level English proficiency, both written and spoken. Hands-on experience using AI tools for content creation, optimization, and workflow automation. Experience creating content for technical products and translating complex concepts into clear, engaging messages. Strong digital literacy and proficiency with Google Workspace tools. Ability to manage multiple content projects and meet deadlines in a fast-paced environment. What you need to succeed: Creative thinking combined with strong attention to detail and editorial precision. Excellent communication and collaboration skills. A proactive, independent, and results-oriented approach to work. Strong organizational and time management skills. Curiosity, adaptability, and a willingness to explore new technologies and AI-driven solutions. Ability to understand complex topics and communicate them clearly to different audiences. Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development : Benefit from free educational events & courses, and English classes with native speakers. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance : Choose your working format – remote, office-based, or hybrid and engage in team-building activities. Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Lagos, Nigeria The MIS Specialist will be responsible for operational reporting, data analysis, performance monitoring, and management insights across the Contact Centre. This role will ensure that accurate and timely data is available to monitor operational performance, identify trends and gaps, support staffing decisions, and improve overall customer experience and Contact Centre efficiency across Inbound Calls, Live Chat, Email, and social media. Requirements Key Responsibilities Operational Reporting & Data Management Prepare and deliver daily, weekly, monthly, and ad-hoc operational reports. Consolidate, validate, and reconcile data from multiple systems to maintain a single source of truth. Monitor and report on key performance indicators, including FCR, CSAT, NPS, AHT, Service Level, and Productivity. Automate recurring reports and streamline processes to reduce manual reporting activities. Performance & Customer Contact Analysis Analyze contact center performance by channel, team, agent, and issue type to uncover trends and performance gaps. Investigate significant anomalies and performance drops through root cause analysis to assess operational impact. Provide actionable insights and data to Team Leads and Managers to support coaching, performance management, and incentive calculations. Business Intelligence & Management Insights Develop and maintain dashboards that provide executive visibility into performance, workforce efficiency, and service delivery. Translate operational data into strategic management insights, highlighting emerging risks and opportunities for improvement. Prepare management reports and presentations for strategic stakeholder reviews. Support business cases, budgeting, and capacity planning through forward-looking data insights. Stakeholder Collaboration & Continuous Improvement Collaborate cross-functionally with internal teams to obtain and validate operational data. Translate stakeholder requirements into practical analytical and reporting solutions. Support initiatives involving new products, channels, or systems by providing impact assessments and workforce forecasts. Recommend and drive improvements to reporting processes and operational workflows based on data findings. Workforce Management & Planning Forecast contact center demand and determine staffing requirements based on historical trends, seasonality, and customer volumes. Develop and maintain staffing plans, shift schedules, and capacity models across all operational channels. Monitor staffing levels against actual demand to identify capacity gaps, overstaffing, or understaffing, and recommend adjustments. Track key workforce metrics, including occupancy, utilization, shrinkage, absenteeism, attrition, and schedule adherence. Qualifications & Experience 3–5 years' relevant experience in Contact Centre Analytics, Workforce Management, Operations Analytics, or Business Intelligence. Experience working in a high-volume Contact Centre environment, with an understanding of workforce planning and operational performance. Experience supporting multiple customer service channels, such as Voice, Email, Live Chat, and social media. Experience in fintech, banking, telecommunications, e-commerce, or another customer-focused industry is an advantage. Technical Skills & Core Competencies Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP, Power Query) and proficiency in Power BI or equivalent dashboard tools. Experience using Contact Centre, CRM, telephony, or Workforce Management (WFM) systems. Solid understanding of Contact Centre operations, workforce metrics, KPIs, and forecasting methodologies. Strong analytical, problem-solving, and stakeholder communication skills, with the ability to translate data into actionable business insights.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO We're hiring a Product Counsel to be a core member of Sierra's growing legal team. This role will report to our Associate General Counsel, Product and Privacy, as part of our growing product legal function. We are looking for someone who has deep expertise in product counseling for AI or other emerging technologies. You will be a legal partner for Sierra’s product and engineering teams, and help shape how our products go to market responsibly, ensuring privacy, compliance, and risk considerations are embedded throughout the product lifecycle. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we'll provide the support and opportunities you need to grow and excel as a lawyer. You'll be part of a legal team that is highly respected within the company — committed to excellence, collaboration, and making a meaningful impact. Product - End-to-end responsibility for product legal support: counsel Product and Engineering teams from concept through launch across Sierra's agent platform and new products. - Work closely with Engineering teams to integrate compliance and privacy-by-design principles and AI transparency measures into product development. - Advise the customer-facing Agent Development teams on legal requirements of product features, including consumer protection, telecommunications (e.g., voice and messaging), and industry-specific requirements for regulated customers. - Develop scalable product review processes, launch checklists, and self-serve guidance that let product teams move quickly. Regulatory (with focus on AI) - Advise on emerging AI-specific regulations and their applicability to Sierra's products. - Partner with the privacy team to implement AI governance policies and frameworks to ensure responsible AI deployment. - Monitor legal developments affecting AI products, advising product leadership on risks, trends, and design implications. WHAT YOU’LL BRING - 4+ years of legal experience, with a combination of large international law firm and in-house experience at a tech company. - Experience advising product and engineering teams on new product development, ideally involving AI/ML, communications, or platform products. - Working knowledge of the legal domains that touch product development, including privacy (e.g., GDPR, CCPA), AI regulatory frameworks (e.g., EU AI Act, NIST AI Risk Management Framework), consumer protection, and IP. - Ability to partner with technical teams to understand all aspects of Sierra's product offering. - Strong analytical skills and the ability to balance legal risks and business objectives in a fast-moving environment. - Strong verbal and written communication skills and the ability to partner with both legal and non-legal stakeholders. - A strong work ethic with an eye for detail. You will strive for perfection, and expect that of others. - Be a team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues, be accustomed to sharing and helping the team succeed. EVEN BETTER… - Experience with voice/telephony products and related regulatory regimes (e.g., TCPA, state call recording laws). - Experience counseling on products sold into regulated industries (healthcare, financial services). - Familiarity with machine learning models and their associated risks. - Previous experience developing trust and safety or responsible AI programs. - Startup experience and comfort with rapid iteration and ambiguity. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Strategy & Operations Manager. About the job This position will be responsible for unlocking exceptional growth for Twilio’s customers and business. We are seeking a high-achieving individual to join Twilio’s Strategic Growth team in the Industry Relations & Strategic Growth organization. In this high-visibility role, you will tackle executive-level strategic problems that have no straightforward answers while moving quickly to keep pace with the fast-moving communications and AI ecosystem.  You will unlock new customer use cases, improve the quality of our global telecommunications network, and drive profitability. You will do this by defining complex problems and solving them through first-principles thinking, data analysis, storytelling, interviews, and collaborative cross-functional relationships. You will be an owner of strategic projects with significant autonomy, and will engage with senior executives to present your recommendations and accelerate decisions. You will be part of a company that is the category leader in Communications Platform as a Service (CPaaS), an organization working with the largest customers and partners, and a team of operators and former consultants that have delivered exceptional impact in product-led growth, international expansion, compliance, and go-to-market. If you have an extreme owner / founder mindset, move fast, and want to solve big challenges in a rapidly growing space, you’ll find yourself at home. Responsibilities In this role, you’ll: Strategic Decision-Making: Partner with executive leadership to define, model, and execute high-impact business strategies across messaging, voice, and AI communications ecosystems. Cross-Functional Leadership: Drive end-to-end alignment across Carrier Relations, Product, Operations, Finance, Legal, and GTM teams to achieve core company goals. End-to-End Ownership: Take full accountability for VP-level strategic goals, delivering mission-critical projects on schedule while optimizing customer experience. Executive Communication: Synthesize complex technical and strategic data into concise executive presentations, strategic memos, and board-level reporting. Data-Driven Modeling: Perform data analysis and build quantitative models to solve complex, unstructured business challenges under tight timelines. Domain Expert: Lead as the Subject Matter Expert for global connectivity initiatives, advising executive leadership and driving results across reach, quality, and profitability. Prior expertise isn't required to apply – just a commitment to learn. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 4-6 years of experience in strategy, operations, management consulting, product, or growth roles. Exceptional ability to synthesize complex technical, operational, and financial data into concise written memos and executive presentations that drive rapid decision-making. Proven ability to build relationships and drive alignment across Product, Sales, Operations, and Finance across individual contributors to VP levels. Proven ability to think critically and apply structured problem-solving techniques to unfamiliar challenges. Strong proficiency in data analysis and visualization e.g., SQL, Looker, Tableau, Coefficient, Airtable. Ability to work independently, prioritize tasks, and manage multiple projects in a fast-paced environment. Desired: Experience in SaaS, technology, management consulting, banking, or other fast-paced environments. Experience using AI to accelerate productivity e.g. Claude, OpenAI, Gemini, Glean. Familiarity with telecom, messaging, and voice networks. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $ 128,560.00 - $ 160,700.00 . Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $ 136,000.00 - $ 170,000.00 . Based in the San Francisco Bay area, California: $ 151,120.00 - $ 188,900.00 . This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until November 19, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.