Location: Fujairah, United Arab Emirates
Workplace: on-site
Deluxe Holiday Homes is a leading holiday-home and property-management company in Dubai, managing over 700 premium short-term rental properties. The wider Deluxe Homes Group operates several licensed entities, a real estate brokerage, and joint ventures across the UAE and Armenia.
About the Role
As a
Guest Support Agent
, you will play a key role in ensuring a smooth and seamless guest experience by handling inquiries, coordinating with internal departments, and managing pre-arrival requirements. You will serve as a point of contact for guests across various communication channels, ensuring their requests are addressed promptly and that all necessary documentation, registrations, and arrangements are completed before arrival.
Job requirements
Respond to, document, forward, and resolve guest inquiries, complaints, requests, and questions in a timely and professional manner.
Record support tickets, coordinate with the relevant departments (Maintenance, Housekeeping, Reservations, Logistics, Guest Relations, and others), and follow up with internal teams and/or guests to ensure timely resolution.
Contact upcoming guests via phone, email, or messaging platforms to ensure pre-arrival forms are submitted, required documents are collected and processed, community registrations are completed, and DTCM registration requirements are fulfilled.
Respond to guest inquiries through online travel agency (OTA) platforms, including Booking.com, Airbnb, and other relevant channels.
Follow up with guests to obtain the necessary documents and information before their scheduled arrival.
Process and prepare guest documents, including cropping images, uploading files to relevant systems, and ensuring documents meet the required standards.
Accurately record and maintain guest information and documentation in the internal Property Management System (PMS) and DET systems.
Communicate with building management and community representatives to register guests and secure the necessary approvals before arrival.
Coordinate continuously with team members and relevant departments to ensure guest concerns and operational issues are resolved efficiently.
Escalate issues when necessary and prepare reports as required by management.
Perform other administrative duties and responsibilities as assigned by management.
Nationality: Emirati (UAE Nationals only).
Languages: Proficiency in both Arabic and English.
Location: Willingness to work at our Fujairah location.
Relevant Experience: Previous experience in guest support, customer service, hospitality, or holiday-home operations is preferred.
Computer Skills: Computer knowledge, ability to navigate digital systems, and willingness to learn and undergo training.
Communication Skills: Excellent verbal and written communication skills, with the ability to handle guest inquiries and complaints professionally.
Customer Service: Strong guest-service orientation, professionalism, and a proactive approach to resolving concerns.
Organization: Excellent attention to detail, time management, and documentation skills.
Coordination: Ability to multitask, coordinate with different departments, follow up on pending requests, and ensure timely resolution of issues.
Location: Dubai, United Arab Emirates
Overview:
Kaizen Asset Management Services is seeking a dedicated and organized
Mobilization Coordinator
to oversee and facilitate the preparation and deployment of our project teams and resources. The Mobilization Coordinator plays a crucial role in ensuring that all necessary logistical, regulatory, and administrative steps are taken for operational readiness before project commencement.
Key Responsibilities:
Coordinate the mobilization process for project teams, ensuring all personnel, materials, and equipment are in place for project launch.
Develop and maintain detailed mobilization schedules and action plans, tracking progress and addressing any issues swiftly.
Collaborate with various departments and stakeholders to gather relevant information and logistics necessary for successful mobilization.
Ensure compliance with all relevant regulations, safety standards, and project requirements, conducting risk assessments as necessary.
Communicate effectively with team members and project leaders to provide updates on mobilization status, challenges, and solutions.
Assist with onboarding and training of project personnel, ensuring they possess the necessary skills and knowledge to meet project requirements.
Support procurement efforts for necessary materials and equipment while maintaining budgetary constraints.
Document mobilization processes and improvements to enhance future coordination efforts.
Key Performance Indicators (KPIs):
Timeliness of the mobilization process and adherence to project timelines.
Accuracy and completeness of logistics and personnel deployment.
Stakeholder satisfaction regarding coordination and communication throughout the mobilization phase.
Compliance with safety and regulatory standards during mobilization activities.
Requirements
Bachelor’s degree in Business Administration, Project Management, or a related field.
Minimum of 3 years of experience in project coordination or mobilization roles, preferably in asset management or construction industries.
Strong organizational and multitasking skills, with a keen eye for detail.
Arabic Speaker is a must
With National Book and Emirati Passport
Must be willing to work in Dubai
Exceptional verbal and written communication abilities.
Proficient in project management software and Microsoft Office Suite.
Ability to work under pressure and meet tight deadlines while maintaining quality.
Flexibility to travel as necessary to project sites and locations.
Strong problem-solving skills and the ability to adapt to changing circumstances.
Familiarity with compliance regulations and safety standards in the asset management or construction sectors is a plus.
Location: Fujairah, United Arab Emirates
CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.
With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture.
Description
Are you a premium or luxury brand shopper or fan?
If the answer is yes, then we are looking for you?
We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback.
Apply now and join us to experience luxury retail and advocate for service excellence!
Requirements
Arabic Speaker
Keen to detail
Passion for luxury retail and customer experience
Punctual & organized
Fujairah, United Arab Emirates
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Location: Abu Dhabi, United Arab Emirates
CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.
With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture.
Description
Are you a premium or luxury brand shopper or fan?
If the answer is yes, then we are looking for you?
We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback.
Apply now and join us to experience luxury retail and advocate for service excellence!
Requirements
Arabic Speaker
Keen to detail
Passion for luxury retail and customer experience
Punctual & organized
Location: Dubai, United Arab Emirates
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
We are looking for a detail oriented and structured Sales Operations Analyst to own Sales Lead Data Quality, ensuring the accuracy, cleanliness, and completeness of our lead pipeline before it is handed over to the Sales team.
This role is critical to improving lead quality, increasing sales productivity, and minimizing time spent on invalid or duplicate records. You will serve as the first layer of validation, ensuring the team focuses only on high quality, verified opportunities that are ready for outreach.
What You’ll Be Adding
Here’s what your day-to-day might look like:
Validate and clean large lead datasets sourced from external and internal sources
Identify and remove duplicate, invalid, or outdated records to ensure high quality lead pool and ensure relevant CRM updates are made in a timely manner
Conduct periodic checks of CRM hygiene and lead on ensuring data hygiene is maintained
Support the commercial team on ad‑hoc requests, with a focus on improving productivity, data enrichment and help enhance the customer experience
Provide basic reporting on lead pool quality and validation status
What You’ll Need to Thrive
UAE National (Emirati)
Based in Dubai
Strong attention to detail and high level of accuracy
Structured, organized, and process driven
Analytical mindset with the ability to spot inconsistencies in data
Comfortable working with Google Sheets or Excel including formulas and data manipulation
Able to manage repetitive tasks while maintaining quality
Fluent in English
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Dubai, United Arab Emirates
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission.
We’re looking for an Emirati
Finance & Strategy Associate
to join our
Dubai
team. In this role, you’ll help us with the data and reporting support, weekly performance review management and variance analysis.
What You’ll Be Doing
You’ll be joining the
Finance & Strategy
team.
Here’s what your day-to-day might look like:
Maintain and update performance datasets used by the team.
Ensure accuracy and consistency across reports and analyses.
Contribute to improving reporting processes and templates where possible.
Populate the weekly business review template with the latest performance data.
Analyze key metrics and highlight trends or anomalies.
Draft clear, fact-based commentary explaining performance drivers.
Track actual performance against targets or prior periods.
Investigate and explain key variances using data and business context.
Summarize findings for the wider Finance & Strategy and UAE Leadership team.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Bachelor’s degree in Business, Economics, Finance, Accounting, or related field
Proficiency in Google Sheets or Excel, including formulas (e.g. VLOOKUP, SUMIF, COUNTIF) and pivot tables.
Strong numerical skills with high attention to detail and accuracy.
Ability to analyze data, identify trends, and explain variances.
Structured, data-driven approach to problem solving.
Clear and concise written communication skills.
Eagerness to learn and develop within a Finance & Strategy environment.
Ability to manage multiple tasks and meet deadlines.
Team-oriented with a proactive and professional attitude.
Internship or academic project experience in finance, business, or data analysis (preferred).
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership
environment.
🧠Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎A culture built for builders
High standards, collaboration, flexible working and continuous learning.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Dubai, United Arab Emirates
CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.
With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture.
Are you a premium or luxury brand shopper or fan?
If the answer is yes, then we are looking for you?
We are looking for EMIRATI NATIONALS who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback.
Apply now and join us to experience luxury retail and advocate for service excellence!
Requirements
Keen to detail
Passion for luxury retail and customer experience
Punctual & organized
Apply for this job
Location: Ras Al-Khaimah, United Arab Emirates
CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.
With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture.
Description
Are you a premium or luxury brand shopper or fan?
If the answer is yes, then we are looking for you?
We are looking for
EMIRATI NATIONALS
who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback.
Apply now and join us to experience luxury retail and advocate for service excellence!
Requirements
Keen to detail
Passion for luxury retail and customer experience
Punctual & organized
Location: Al Ain, United Arab Emirates
CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.
With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture.
Description
Are you a premium or luxury brand shopper or fan?
If the answer is yes, then we are looking for you?
We are looking for
EMIRATI NATIONALS
who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback.
Apply now and join us to experience luxury retail and advocate for service excellence!
Requirements
Keen to detail
Passion for luxury retail and customer experience
Punctual & organized
Location: Abu Dhabi, United Arab Emirates
CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.
With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture.
Are you a premium or luxury brand shopper or fan?
If the answer is yes, then we are looking for you?
We are looking for EMIRATI NATIONALS who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback.
Apply now and join us to experience luxury retail and advocate for service excellence!
Requirements
Keen to detail
Passion for luxury retail and customer experience
Punctual & organized
Apply for this job
Location: Dubai, United Arab Emirates
CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.
With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture.
Are you a premium or luxury brand shopper or fan?
If the answer is yes, then we are looking for you?
We are looking for EMIRATI NATIONALS who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback.
Apply now and join us to experience luxury retail and advocate for service excellence!
Requirements
Keen to detail
Passion for luxury retail and customer experience
Punctual & organized
Apply for this job
Dubai, United Arab Emirates
Dubai, United Arab Emirates
Dubai, United Arab Emirates; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Dubai, United Arab Emirates; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief