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Location: paris, France Workplace: hybrid Location: Any MSF office* Contract: Permanent contract at 100% Starting date: 01st of February 2027 Deadline to apply: 03rd of December 2026 - We reserve the right to close this position once suitable candidates have been identified. Compensation and Benefits: MSF practice is to offer the compensation and benefits package in line with the MSF entity offering the contract *By default, the successful candidate will be offered a contract in the MSF office, able to issue a contract, of their country of residence at the time of application. If no MSF office exists in their country of residence, the successful candidate will be expected to relocate to a country where an MSF office can issue a contract, provided the local legislation allows for that. At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics. MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. The successful candidate will be expected to comply with the organisation’s safeguarding policies and standards of professional behaviour. We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process. MSF International Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity that binds MSF’s 26 sections, 28 associations and 16 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested. Context MSF International provides coordination, information and support to the MSF movement and implements international projects and initiatives as requested. In 2026, MSF began a new six-year strategic cycle — the Strategic Planning and Resource Cycle (SPARC) — which replaces the previous Resources-Sharing Agreement (RSA4). SPARC brings together movement-wide priorities, coordinated decision-making, shared accountability and collective investment stewardship across the MSF movement. Within this framework, the Collective Portfolio is a core mechanism for translating SPARC ambitions into coherent, prioritised and monitorable movement-level investments. It brings together the Common Strategic Priorities Portfolio and other collective portfolio components, enabling the movement to assess strategic fit, sequencing, interdependencies, absorptive capacity, risk and value across a complex set of initiatives. The SPARC Interoperability priority in particular cuts across all other priorities and provides an enabling approach that shapes portfolio implementation and coherence. The Collective Portfolio Manager is the senior role responsible for holding together the diverse components of the Collective Portfolio during SPARC implementation. The role enables collective ownership, strengthens evidence-based steering, and reinforces accountability for results, resource choices and delivery against SPARC Goals and Principles. It operates across MSF’s decentralised governance and executive environment, working closely with the International Office, Executive Committees, the SPARC Steering Committee, the Portfolio Committee, finance stakeholders, content owners and senior leaders across the movement. As a member of the International Office management environment, the role also contributes to institutional coherence, organisational learning and SPARC-related change leadership. Purpose of the job The main purpose is to provide strategic leadership for SPARC’s Collective Portfolio to strengthen movement-wide accountability, prioritisation, effectiveness and alignment across collective investments. The role ensures that the Collective Portfolio has robust decision-making and accountability mechanisms. This includes ensuring that portfolio composition, investment choices, delivery performance, risk monitoring and resource visibility are integrated into cross-cutting analysis and timely executive decision-making. The role also leads management of the portfolio of work for the Common Strategic Priorities and advances portfolio, project and change management practice across the International Office and relevant executive platforms. This work involves paying particular attention to interoperability, absorption capacity, sequencing, implementation quality and organisational coherence. Finally, this position also supports the functioning of the SPARC Steering Committee. It provides coordination, analysis and synthesis needed for the Committee to fulfil its oversight role on behalf of the Full ExCom. The role helps translate information emerging from the Collective Portfolio, SPARC Coordinating Mechanisms and related reporting processes into coherent cross-cutting insight on progress, risks, resource implications, interdependencies and emerging tensions. Accountabilities 1. Manage the Collective Portfolio, enabling effective collective governance. Expected result: The Portfolio Committee, relevant executive platforms and the Full ExCom have timely, relevant and decision-ready information on portfolio performance, integration, resourcing and risk. Integrate and coordinate across the components and content owners of the Collective Portfolio, in line with the SPARC MoU and related governance arrangements; Translate portfolio design into practical governance and decision-making processes that strengthen collective ownership and disciplined portfolio stewardship; Oversee and report on portfolio composition, results, dependencies, risks and strategic fit, preparing analysis for decision-making in the Portfolio Committee and/or further escalation; Oversee and report on portfolio health, planning, and resourcing in close collaboration with the IO finance team, the FinDir and portfolio content owners, ensuring integration with the movement’s annual resource planning and budget cycle; Ensure that strategic, operational, organisational and implementation risks across the Collective Portfolio are identified, monitored and escalated appropriately, and facilitate the development of mitigation strategies with relevant stakeholders; Convene, prepare and facilitate the work of the Portfolio Committee in line with its terms of reference, ensuring focused discussion, sound documentation, clear follow-up and accountability for agreed actions; Develop approaches to gather learning and insight from portfolio implementation and contribute to the ongoing refinement, adaptation, and maturation of the Collective Portfolio model throughout the SPARC cycle. 2. Lead management of the portfolio of work in the Common Strategic Priorities, strengthening investment steering. Expected result: Initiatives and projects within the portfolio of work for the Common Strategic Priorities are strategically aligned, appropriately prioritised and collectively steered to optimise their contribution to SPARC goals and principles. Coordinate and align stakeholders in the Common Strategic Priorities, bringing coherence with approved Movement-level goals, principles, and agreed outcomes; Build and continuously improve the portfolio pipeline management process, ensuring transparency, consistency, usability and institutional learning; Drive analysis required for investment steering, including strategic relevance, interdependencies, timing, delivery feasibility, absorption capacity, opportunity costs, and portfolio balance; Cultivate reflection on emerging priorities, initiatives, or opportunities for better effectiveness or efficiency among Priorities; Broker shared understanding across stakeholders where priorities compete, perspectives diverge or conditions evolve, enabling collective choices in a decentralised environment without direct hierarchical authority; Promote equitable participation and enable the surfacing of diverse perspectives from across the movement in portfolio dialogue and prioritisation processes while maintaining focus on strategic coherence and delivery discipline; Track portfolio decisions, commitments and follow-up actions to strengthen visibility, continuity, and accountability. 3. Cultivate organisational learning, advancing portfolio-wide accountability for delivery results. Expected result: Collective portfolio oversight decisions are supported by evidence, implementation follow-through is tangible, and the movement has stronger accountability for the results of collective investments. Shape and maintain fit-for-purpose portfolio monitoring, reporting and review mechanisms to support executive decision-making and accountability for results; Consolidate portfolio information into clear, decision-ready reporting for governance and executive stakeholders, including progress, bottlenecks, deviations, unintended outcomes, risks, resource implications and emerging strategic choices. Follow up on regular reporting and related steering decisions, translating learning into actionable change, in particular with regards to gaps, delays, unresolved dependencies or accountability concerns. Drive the development of relevant review processes, evaluation exercises and reflection on Portfolio effectiveness, organisational learning and value generation. 4. Lead project, change and interoperability management practices across the International Office and executive Platforms. Expected result: The International Office and relevant executive platforms apply stronger portfolio, project and change management practices, enabling more coherent delivery, organisational learning and implementation effectiveness. Drive the improvement of portfolio, project and change management standards, practices and governance approaches across the International Office and relevant executive Platforms; Guide and promote disciplined approaches to planning, implementation, benefits realisation and organisational change; Advise stakeholders on ways to assess absorption capacity, implementation feasibility and unintended organisational effects when shaping or adjusting initiative processes, timelines, or scopes; Promote coordinated use of resources across projects, portfolios, and change initiatives, seeking efficiencies and facilitating cross-functional learning in the International Office and executive Platforms; Engage and align stakeholders around the SPARC Interoperability priority, facilitating shared accountability and progress against the Interoperability Ambitions to 2031 and related roadmap; Convene and facilitate relevant project and portfolio management communities or working groups in the Movement to strengthen knowledge-sharing, consistency, effectiveness and institutional learning; 5. Advise and support process design and facilitation for strategic initiatives or organisational transformation processes as requested by the ISG/DSG5. Support the SPARC Steering Committee in fulfilling its oversight, coordination and escalation role by providing timely portfolio analysis, cross-cutting insight, and decision-support across SPARC implementation Expected result: the Steering Committee is equipped with clear, integrated and decision-ready information that strengthens its ability to monitor SPARC implementation, identify and address cross-cutting challenges, and provide well-grounded advice and recommendations to the Full ExCom. Consolidate relevant inputs from the Collective Portfolio, SPARC Coordinating Mechanisms, monitoring and evaluation processes, and other reporting streams; Surface risks, interdependencies, resource implications, tensions and emerging issues; Support the preparation of coherent recommendations and documentation for Steering Committee review and onward escalation to the Full ExCom. Autonomy, complexity Autonomy to deliver results Operates with a high degree of autonomy within the mandate of the role. Determines portfolio management approaches, governance rhythms, prioritisation processes, analytical frameworks and facilitation strategies required to strengthen collective investment steering, accountability and executive decision-making. Exercises independent judgement on complex organisational, strategic and implementation issues with movement-wide implications, while escalating matters requiring broader executive or governance authority. Complexity of the environment The role operates in a highly complex and decentralised international environment involving multiple governance and executive bodies, operational directorates, sections, finance stakeholders and strategic initiatives with intersecting priorities, timelines and resource implications. The role requires navigating ambiguity, influencing without formal authority, balancing strategic and operational considerations, and enabling collective choices where perspectives, incentives and institutional interests may differ. The position must synthesise diverse streams of information into coherent portfolio insight while supporting implementation discipline across a dynamic and evolving strategic cycle. SAFEGUARDING REQUIREMENTS FOR THE ROLE The incumbent commits to contribute to a safe, supportive, inclusive, equitable, diverse, respectful and healthy workplace, free from abuse and other misconduct. They will not engage in any form of abuse, including those detailed in the MSF Typologies of Abuse. When an employee suspects or observes abuse, they will report it, without investigating it, to protect others. Ensure respectful management and communication at all levels. Ensure that staff and consultants under their supervision understand their responsibilities regarding expected behaviour and reporting abuse while working for MSF. Welcome complainants, guide colleagues towards the appropriate channels without investigating, and promote a working environment that does not tolerate abuse or inappropriate behaviour. Ensure that staff know how to raise concerns and are kept informed of reporting mechanisms. Education Master’s degree or equivalent professional competence in portfolio management, organisational strategy or public administration Advanced qualifications or certifications in portfolio, programme or change management are desirable. Experience Significant MSF experience is mandatory. experience in complex international and multi-stakeholder environments; experience leading or coordinating strategic portfolios, organisational transformation initiatives or cross-functional governance processes; proven track record of designing and facilitating senior-level consultation, prioritisation and decision-making processes, including with executive committees or governance bodies; strong experience influencing senior stakeholders and driving alignment across decentralised structures without direct hierarchical authority. Knowledge Understanding of portfolio, programme and change management approaches, governance models, organisational strategy and investment stewardship; understanding of complex organisational systems, prioritisation processes, accountability mechanisms and resource planning; familiarity with MSF’s movement dynamics, governance and executive environment, including the interaction between operational, strategic, financial and associative dimensions; demonstrated understanding of organisational interoperability, implementation risk, and cross-functional coordination in decentralised environments. Languages Native or near-native English. French, Spanish or Arabic are assets. Other Willingness and ability to travel regularly to MSF offices and operational contexts. Only shortlisted candidates will be contacted. By submitting an application, the job applicant confirms their understanding and acceptance of these recruitment procedures.

Location: Philippines Workplace: Hybrid Purpose of the Role The Field Collections Administrator provides administrative and operational support to the Field Collections Department by assisting Field Officers and the Moto Repossession Team with account-related inquiries, document preparation, internal coordination, and operational concerns. The role also supports the Small Claims process, maintains accurate records, and monitors pending requests to ensure timely resolution. The position aims to improve operational efficiency, reduce turnaround time for field requests, strengthen documentation management, and support overall collection and specialized recovery performance. Key Responsibilities 1. Field Operations Support · Serve as the primary point of contact for Field Officers regarding account inquiries, account status, payment verification, and system-related concerns. · Coordinate with Customer Service, Operations, Finance, Legal, and other relevant departments to resolve field-related concerns. · Monitor and track pending requests to ensure timely completion and provide updates to Field Officers. · Assist in monitoring compliance with required documentation and operational procedures. · Maintain accurate records of requests, escalations, and resolutions. 2. Moto Repossession Administrative Support · Provide administrative assistance to the Moto Repossession Team by preparing, consolidating, and facilitating access to documents required for repossession assignments and related recovery activities. · Assist Moto Repossession Representatives with account inquiries, payment status verification, account details, and other information necessary for authorized repossession activities. · Coordinate with Finance, Operations, Customer Service, and other relevant teams to verify account status, payment confirmation, and outstanding requirements. · Assist in obtaining and organizing supporting documents, account records, authorization documents, and other required paperwork in accordance with approved procedures. · Monitor and follow up on pending document requests and account inquiries to minimize delays in repossession operations. · Maintain an updated tracker of repossession assignments, document requests, account inquiries, and their respective statuses. · Assist in coordinating documentation and follow-ups for recovered units, including redemption, release, and other post-repossession administrative requirements. · Escalate unresolved inquiries, missing documents, payment discrepancies, and delayed requests to the appropriate teams. · Ensure that all documents and account information are handled confidentially and provided only to authorized personnel for legitimate business purposes. 3. Small Claims Support · Assist the Small Claims Case Officer in preparing documents required for case processing and filing. · Consolidate client records, account histories, payment records, and supporting documents. · Print, organize, and prepare complete case folders for endorsement to Legal. · Check documentary requirements for completeness based on the approved checklist before endorsement. · Coordinate with relevant departments to obtain missing documents or clarifications. · Maintain an organized repository and tracker of pending, endorsed, filed, and resolved Small Claims cases. 4. Administrative Support · Prepare daily, weekly, and monthly operational reports as required. · Update and maintain trackers for endorsements, legal cases, recoveries, repossession activities, and other operational requests. · Assist in preparing presentations, reports, and meeting materials. · Organize and archive department records, demand letters, case documents, and operational files. · Schedule meetings and coordinate communications within the department. · Provide general administrative support to the Field Collections Manager and other authorized team members. 5. Data Management and Documentation Control · Validate account information and update internal trackers based on authorized and verified sources. · Ensure the accuracy and completeness of operational data and supporting documents. · Maintain proper filing and retrieval procedures for physical and electronic records. · Monitor document submission deadlines and follow up on incomplete requirements. · Ensure that confidential customer information is stored, accessed, and shared in accordance with company policies and data privacy requirements. 6. Process Improvement · Identify recurring operational issues affecting field collections, small claims processing, and motorcycle repossession support. · Recommend improvements to request handling, document preparation, tracking, and internal coordination. · Assist in documenting standard operating procedures (SOPs), checklists, and work instructions. · Support department projects and initiatives aimed at improving operational efficiency and reducing turnaround time. · Recommend opportunities to streamline repetitive administrative tasks and reporting processes. Qualifications · Preferably a Bachelor's degree in Business Administration, Finance, Management, or a related field; undergraduates may also be considered. · At least 1–2 years of experience in administration, operations, collections, or customer support. Experience in financial services or lending is an advantage. · Strong organizational skills and the ability to manage multiple tasks and meet deadlines. · Excellent written and verbal communication skills. · Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint. · Experience using Google Workspace, including Google Sheets, Docs, and Drive, is an advantage. · Experience using CRM or collection management systems is preferred. · High level of attention to detail and accuracy in documentation. · Ability to handle confidential and sensitive information professionally. · Strong problem-solving and coordination skills, with the ability to work effectively across multiple departments. · Ability to work independently with minimal supervision while collaborating effectively within a team. · Willingness to learn legal documentation processes, particularly Small Claims case preparation and repossession documentation requirements. · Demonstrates integrity, accountability, and a strong sense of ownership. · Adaptable to a fast-paced and dynamic work environment. Key Performance Indicators (KPIs) · Timeliness of responding to and resolving Field Officer inquiries. · Timeliness and accuracy of account status and payment verification coordination. · Completeness and turnaround time of document requests from the Moto Repossession Team. · Accuracy and timeliness of Small Claims document preparation and endorsements. · Accuracy and completeness of operational trackers and reports. · Timely follow-up on pending requests and unresolved issues. · Compliance with documentation standards, confidentiality requirements, and established procedures.

Location: Warsaw, Poland Dentons Business Services EMEA is the operational backbone of Dentons, supporting the world's largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration. At Dentons Business Services EMEA, we are committed to excellence in supporting legal professionals with cutting-edge solutions. Our dynamic and diverse team collaborates seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more. We pride ourselves on fostering a culture of continuous improvement and adaptability. Role Overview: We are seeking a motivated Cash Collection Specialist with 2+ years of experience. The ideal candidate will have financial knowledge, excellent problem-solving skills, and the ability to work independently while supporting and collaborating with team members. Responsibilities Manage the day-to-day cash collection process while delivering excellent customer service. Perform cash allocation activities accurately and efficiently. Resolve client queries, monitor KPIs, and collaborate with Partners. Ensure compliance with company policies, maintaining high quality standards and service excellence. Work closely with local Finance teams and various stakeholders. Monitor assigned accounts and escalate complex issues when necessary. Requirements Minimum 2 years of experience in cash collection. Advanced English and French proficiency. Intermediate Excel skills (data extraction and analysis). Strong teamwork and collaboration skills. Excellent organizational and time management abilities. Strong problem-solving skills. Advanced customer service and interpersonal skills. Benefits Private medical healthcare provided by Medicover MultiSport card Benefit Cafeteria system Option to join a private insurance plan An additional day off for your birthday Tailored learning & development opportunities Hybrid work model with a modern office in Warsaw city center

Location: San Francisco; New York ABOUT OPENAI OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We build models and products that help people learn, create, and solve problems safely and responsibly. ABOUT THE TEAM The Community team builds direct relationships with people using OpenAI’s technology, brings their insights to product and research teams, and shares useful examples so others can learn from them. The Student Community team is building OpenAI Student Collective, a global program that equips students with community, resources, and support to help their peers build AI capability, confidence, and opportunity. Students are often among the first to discover new ways to learn, build, create, and organize with AI. Our job is to find those examples, support the students behind them, and help their stories travel. ABOUT THE ROLE We’re looking for a proactive, detail-oriented program manager to run Student Collective’s daily operations and improve how the team works as it grows. You’ll manage student communications, program records and activity logistics, while identifying opportunities to improve our tools, workflows and team coordination. Program leads set priorities and make program decisions. You’ll own day-to-day workflows, propose improvements and put agreed changes into practice, using sound judgment to escalate risks or exceptions early. WHAT YOU’LL DO - Own program tools, task tracking and data. Evolve how the team uses Airtable, Slack, Google Workspace and project-management tools to track tasks, owners and deadlines, spot gaps and keep work moving. Keep student details, agreement status, access and participation records accurate; test AI-assisted workflows, automations and simple sites to reduce manual work. - Manage onboarding and access follow-up. Track outstanding agreements and access issues, prepare Slack and subscription requests for authorized colleagues, and verify completion. Support offboarding when needed. - Manage student communications. Respond to program questions, track follow-ups through resolution and escalate exceptions to program leads with clear context. - Coordinate program scheduling. Arrange interviews, student check-ins and meetings across time zones; manage invitations, rescheduling and follow-ups. - Support procurement and payments. Prepare Zip requests, collect supplier details and track invoice and payment status. Work with Procurement and IT to resolve issues for agency and internal partners. - Support student projects and events. Track project and event requests, coordinate approved purchases and shipping, and follow up on receipts, returns, check-ins and recaps. - Coordinate Product Lab logistics. Maintain participant lists and check-in records, schedule sessions, follow up on missing responses and flag access or eligibility issues. - Improve team communications and reporting. Establish a clear rhythm for meetings and updates so the right people can see progress, decisions, blockers and where support is needed. Track follow-through, propose and implement workflow improvements with program leads, and maintain current instructions and templates. WHAT WE’RE LOOKING FOR - Strong attention to detail, accurate recordkeeping, and reliable follow-through. - Hands-on comfort using AI tools to build and improve workflows, create automations and simple sites, and test whether they save time or improve accuracy. - Familiarity with procurement workflows, supplier coordination and payment tracking, and a willingness to learn the team’s Zip process. - Clear, proactive communication with students and cross-functional partners, including concise updates, meeting follow-through and early flags when support is needed. - Confidence identifying process gaps, proposing practical improvements and carrying agreed changes through to implementation. - Ability to prioritize tasks, manage competing deadlines, and advance work independently, with sound judgment about when to seek guidance. - Proficiency with Google Workspace, including Calendar, Gmail, Docs, and Sheets, as well as Slack and Airtable. Preferred experience - Experience supporting students or communities, coordinating suppliers, or maintaining operational databases

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. As the Team Lead, Collections, you will lead a frontline squad of Collections Specialists working delinquent credit card and retail banking accounts. You sit at the intersection of Client Experience, Credit Risk, and Compliance. You are accountable for recovering balances, helping clients get back into good standing, and making sure every conversation is fair, compliant, and human. You will also partner closely with the external vendors engaged across our collections lifecycle as we scale outreach. In addition to leading your internal team, you will act as the operational bridge to our external collection agency partners ensuring our end-to-end collections strategy operates with one consistent standard of operational rigor and client empathy. CORE DELIVERABLES & ACCOUNTABILITY - Manage intraday queues and outreach across delinquency stages to consistently hit contact, cure-rate, and recovery targets. - Monitor delinquency trends across credit cards and retail banking, deploying squad capacity to high-risk balances while adhering to revelant regulations - Resolve escalated accounts, including severe financial hardship, settlement exceptions, disputes, insolvencies (consumer proposals/bankruptcies), and client complaints. - Oversee external collection agencies, managing daily workflow handoffs, Slack escalations, training, and QA to maintain brand and compliance standards. - Track queue and bucket-level data to spot roll-rate spikes early, uncover root causes, and recommend operational adjustments to leadership. - Develop specialists through weekly 1:1s, live call monitoring, and calibrations that balance dollar recoveries with client empathy. - Audit calls and enforce strict adherence to Canadian federal/provincial collection rules, permitted calling hours, and privacy standards. WHAT YOU BRING: - 2+ years of frontline leadership experience leading collections or outbound recoveries within a financial institution, fintech, or collection agency. - Deep grounding in consumer lending and delinquency, including credit cards, retail banking, payment restructuring, settlements, and insolvencies. - Working knowledge of Canadian collection regulations, specifically permitted calling hours, contact-frequency limits, and privacy rules. - Process Automation & Optimization: Identify operational bottlenecks and continuously streamline workflows by leveraging tools like Zendesk, Workato, and internal automations to eliminate manual administrative tasks and drive squad efficiency. - Hands-on adoption of AI and automation tools, such as AI call transcription, automated QA scoring, and real-time agent-assist platforms. - Strong self-serve data mindset, with the ability to analyze performance trends across queues, agents, and delinquency buckets to adjust daily operations. - Exceptional de-escalation and negotiation skills, with proven experience coaching agents through complex, vulnerable, or adversarial client conversations. - Experience coordinating with external collection agencies (DCAs) on day-to-day workflow handoffs, calibration, and QA is an asset. - Bilingual proficiency in French and English is a strong asset to support Quebec accounts and call monitoring. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Agile Robots SE is looking for a Robot Service Engineer Data Collection to maintain robots and recording systems, resolve technical issues, and support data-collection operations.

Location: Philippines Workplace: OnSite Employment Type: Full-time Assignment: All over Philippines(Revolving Reimburstment funds provided for Travel) Position Overview The Field Collections Manager is responsible for overseeing the overall daily operations of the Field Collections Department, ensuring the achievement of collection targets, operational efficiency, workforce productivity, quality assurance, and compliance with company policies and applicable regulations. The role directly manages Field Collections Supervisors and provides operational oversight of the Field Collections Quality Control Officers (FQCOs), Specialized Recovery functions (Legal and Motorcycle Repossession), and Field Administration. The Field Collections Manager ensures that all functions operate efficiently, coordinate effectively, meet established performance standards, and contribute to the department's overall recovery objectives. Key Responsibilities 1. Collection Performance and Field Operations - Monitor daily, weekly, and monthly collections against approved targets. - Track Collection Efficiency (CE), Recovery Rate (RR), cash collections, and Field Officer productivity. - Identify underperforming zones, supervisors, and Field Officers, and implement corrective action plans. - Oversee the Field Collections Supervisors and ensure accountability for team performance, coaching, and operational deliverables. - Ensure consistent execution of approved collection strategies across all assigned zones. - Review collection trends, identify potential month-end gaps, and implement timely interventions. - Conduct regular performance reviews and operational meetings with supervisors. 2. Oversight of Field Collections Quality Control (FQCO) - Provide operational oversight of the FQCO team to ensure consistent quality monitoring and compliance checks across field operations. - Ensure that field quality assessments, shadowing activities, skip-tracing reviews, and compliance observations are conducted according to approved procedures. - Review significant quality findings, recurring violations, and operational risk trends identified by FQCOs. - Ensure that identified issues are properly documented, endorsed, and addressed by the appropriate supervisors or departments. - Monitor the implementation of corrective actions and recommend process improvements based on quality assessment results. - Coordinate with HR on serious findings and potential policy violations. 3. Oversight of Specialized Recovery – Legal and Motorcycle Repossession - Oversee the operational performance of specialized recovery activities, including small-claims case processing, legal case coordination, and motorcycle repossession. - Ensure that eligible cases are properly identified, documented, endorsed, and followed up according to approved procedures. - Monitor the status and progress of repossession assignments, legal endorsements, case filings, and other specialized recovery activities. - Coordinate with the Legal Officer and Moto Repossession Representatives to address operational bottlenecks and improve recovery outcomes. - Ensure that all repossession and legal recovery activities are conducted only when authorized and in accordance with applicable laws, company policies, and approved processes. - Review specialized recovery performance and identify opportunities to improve case conversion, recovery rates, and turnaround times. - Coordinate with Moto Loan Team on case requirements, documentation, account reconciliation, and escalations. 4. Oversight of Field Administration - Oversee the Field Admin function to ensure timely and accurate administrative support for field operations. - Ensure proper maintenance of manpower records, attendance trackers, deployment reports, reimbursement documents, and operational files. - Monitor the timely consolidation and submission of reports, personnel updates, and required documentation. - Ensure that approved field expenses and reimbursement requests are properly documented and processed according to company policy. - Coordinate with HR, Finance, and other relevant departments on administrative requirements. - Identify administrative process gaps and implement improvements to reporting accuracy, documentation, and turnaround time. 5. Manpower Planning and Workforce Management - Monitor staffing levels, attendance, deployment, and manpower requirements across all collection zones. - Ensure sufficient Field Officer coverage in existing and newly established zones. - Coordinate with HR and Recruitment on hiring, onboarding, replacement hiring, and deployment schedules. - Monitor productivity and workload distribution across Field Officers and supervisors. - Recommend staffing adjustments and resource allocation improvements based on operational requirements. - Oversee onboarding progress and initial performance monitoring of newly deployed personnel. 6. Performance Reporting and Management Reviews - Consolidate daily, weekly, and monthly reports covering field collections, FQCO findings, specialized recovery, manpower, and administration. - Prepare management updates highlighting performance against targets, operational risks, key issues, and recommended actions. - Ensure that all functional leads and supervisors submit accurate and timely reports. - Conduct regular operational reviews with supervisors and the relevant functional representatives. - Track the completion and effectiveness of agreed action plans. - Present consolidated operational results and recommendations to the Head of Field Collections. 7. Cross-Functional Coordination and Compliance - Coordinate with Data and Analytics, HR, Legal, Compliance, Finance, Operations, and Technology to resolve operational issues. - Ensure field collection and specialized recovery activities follow approved policies, data privacy requirements, fair collection practices, and applicable regulations. - Ensure that customer complaints, compliance incidents, and potential policy violations are documented and escalated promptly. - Coordinate corrective actions with the responsible functional owners. - Maintain clear accountability while ensuring that independent Legal and Compliance decisions remain with the appropriately authorized functions. 8. Budget and Resource Management - Monitor field operating expenses, reimbursement requests, activity budgets, and resource utilization. - Ensure spending remains within approved budgets and follows company procedures. - Identify opportunities to improve cost efficiency without compromising collection performance or compliance. - Review significant budget variances and recommend appropriate corrective measures. - Escalate material expenses and budget requirements requiring management approval. 9. Team Development and Continuous Improvement - Establish clear performance expectations and accountability standards for supervisors and functional representatives. - Identify training needs, capability gaps, and opportunities for employee development. - Recommend performance improvement plans and development opportunities for team members. - Standardize operating procedures and best practices across field operations and specialized recovery. - Implement continuous improvement initiatives to enhance productivity, quality, compliance, and recovery performance. Key Performance Indicators (KPIs) The Field Collections Manager will be assessed based on: 1. Collection achievement against approved targets. 2. Collection Efficiency (CE) and Recovery Rate (RR). 3. Field Officer productivity and collection conversion. 4. Field Collections Supervisor performance and accountability. 5. FQCO assessment coverage, reporting quality, and closure of corrective actions. 6. Specialized recovery performance, including authorized repossession activities and legal case progress. 7. Manpower coverage, attendance, and deployment efficiency. 8. Accuracy and timeliness of operational and administrative reporting. 9. Compliance with approved procedures and timely escalation of material incidents. 10. Budget adherence and operational cost efficiency. 11. Timely execution of operational action plans and process improvements. Specific targets will be established by the Head of Field Collections in coordination with the relevant stakeholders. Expected Outcomes Within the First 3–6 Months - Establish a consistent operational review and reporting framework covering all functions. - Improve collection performance and accountability across supervisors and field teams. - Strengthen FQCO monitoring and ensure timely resolution of quality and compliance findings. - Improve visibility and follow-through on legal cases and motorcycle repossession activities. - Improve the accuracy and timeliness of Field Admin deliverables. - Optimize manpower deployment, field productivity, and operating expenses. - Reduce unresolved operational issues through clear ownership and escalation procedures. - Establish a scalable management structure that enables the Head of Field Collections to focus on strategic priorities.

• Организовывать и контролировать работу направления взыскания задолженности на ранних и средних стадиях (Soft Collection) в МФО. • Управлять командой супервайзеров и специалистов, координировать распределение нагрузки.

— Управление направлением Soft Collection, супервайзерами и специалистами. — Контроль выполнения плановых показателей и KPI.

Location: Philippines Workplace: OnSite Job description: Salmon – Who We Are and What We Do Salmon is a rapidly growing consumer fintech group, founded in July 2022 with the vision of building the leading credit-led neobank in Southeast Asia. We chose the Philippines as our launch market and are now a licensed consumer lending company, currently working toward securing a full banking license (subject to BSP approval). Salmon was established by three co-founders who previously built and held senior leadership roles at Tinkoff, a highly successful, tech-driven bank that achieved a market capitalization of over US$20 billion. Our team is composed of world-class finance and technology professionals from across the globe. We are backed by premier investors, including the International Finance Corporation (IFC) — a member of the World Bank Group, ADQ — a sovereign investment company of the Government of Abu Dhabi, and other leading fintech investors. At Salmon, we are building a technology-driven financial platform designed to operate seamlessly 24/7/365. Our mission is to create thousands of jobs and provide millions of Filipinos with reliable, high-quality access to financial services. We invite you to be part of this journey as we shape the future of finance together. About the Role – Field Collector Officer - Visit clients' residences or businesses to collect overdue payments. - Negotiate payment arrangements with customers who are behind on their bills. - Maintain follow-up with clients to ensure payment deadlines are met. - Document every visit and interaction with clients, ensuring accurate and up-to-date information - Collaborate with the legal team if legal action needs to be pursued for unresolved cases Requirements - Experience in debt collection or a similar customer-facing. - Previous experience in sales, customer service, or field-based roles is an asset. - Knowledge of financial or debt recovery processes is beneficial. - Strong interpersonal skills and the ability to engage with clients in a professional, empathetic, and persuasive manner. - Ability to handle difficult conversations and resolve conflicts and to negotiate payment arrangements and settlements with clients who may be resistant to paying. - Luzon, Visayas and Mindanao field collectors Job Type: Full-time Experience: - field collection: 1 year (Preferred) Work Location: On the road

▪️ уверенный SQL и самостоятельная работа с данными; ▪️ умение анализировать данные, делать выводы и находить точки для оптимизации;

Задачи: — Руководство планированием материалов — Оптимизация запасов — Обеспечение готовности к сборке (clear-to-build readiness) — Решение проблем с ограничениями поставок

Location: Guatemala City Workplace: hybrid We’re looking for a detail-oriented Collections Specialist to join our team! In this role, you will be crucial in managing outstanding accounts, ensuring the financial resources that support our global services are secured. If you are great with communication and experienced in managing accounts, this role is for you. Requirements Previous experience in Collections or similar roles Strong knowledge of billing procedures & collection techniques Proficiency in MS Office (Excel required) Excellent communication & negotiation skills Ability to work under pressure and meet targets Problem-solving mindset High School diploma required We Offer: Competitive salary Bonuses A great and positive workplace Parking Subsidy Life and Medical Insurance Additional Benefits Growth opportunities Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)

Location: Mandaluyong Workplace: OnSite What We Do We are a team of finance professionals and entrepreneurs backed by world-class investors who have the vision and capabilities to provide better and more inclusive financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service. We are united by our experiences of building leading financial services and tech companies in various parts of the world and by our desire to apply our experience and modern technology for the benefit of millions of Filipinos and beyond. We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing easy access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together. Primary Duties and Responsibilities: - Perform collections callouts and emails according to the collections workflow using the bank’s collections system. - Review client information before and during calls using the collections system and other resources provided by the department. - Answer client questions and provide support in resolving complaints, concerns, and issues. - Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensuring accurate documentation of all transaction information in the collections system. - Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner. - Ensure that all communication with the client is conducted in a professional and respectful manner. - Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of kPTPs daily, Cash collected from the target (team KPI), % of kPTP out of all connects, Call-Quality (per methodology of QA)). - Escalate qualifying cases to their Team Leader for resolution (special cases, calls unable to be handled in a certain amount of time, etc.). - Prepare recommendations of accounts for endorsement to other Teams as an escalation measure (skip tracing, field visits, legal, etc.) according to escalation guidelines, in order to reach the client and secure payment. - Initiate probing of clients by endorsing accounts for internet probing, skip tracing, or field visits according to escalation guidelines, to ensure immediate contact and knowledge of client’s whereabouts. - Prepare and recommend endorsement of accounts for legal processing according to guidelines, to secure payments from clients that refuse to settle in the regular collections process. - Recommend payment arrangements using the approved Risk Mitigation Program to provide assistance to clients with financial difficulties. - Recommend adjustments/reversal on accounts through emails and the collections system to clean up the accounts of clients that have fully settled, or to comply with the process where the client has availed, in compliance with the collections process. - May be assigned other tasks to support the Unit (temporary assignment to inbound calls, skip tracing verification, etc.) Qualifications - Should have excellent decision-making, negotiating, and communication skills. - Must be willing to work on shifting schedule. - Willing to work onsite 3x a week (Mandaluyong) - Open for Fresh Graduates -

Location: Mandaluyong Workplace: Hybrid What We Do We are a team of finance professionals and entrepreneurs backed by world-class investors who have the vision and capabilities to provide better and more inclusive financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service. We are united by our experiences of building leading financial services and tech companies in various parts of the world and by our desire to apply our experience and modern technology for the benefit of millions of Filipinos and beyond. We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing easy access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together. Primary Duties and Responsibilities: - Perform collections callouts and emails according to the collections workflow using the bank’s collections system. - Review client information before and during calls using the collections system and other resources provided by the department. - Answer client questions and provide support in resolving complaints, concerns, and issues. - Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensuring accurate documentation of all transaction information in the collections system. - Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner. - Ensure that all communication with the client is conducted in a professional and respectful manner. - Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of kPTPs daily, Cash collected from the target (team KPI), % of kPTP out of all connects, Call-Quality (per methodology of QA)). - Escalate qualifying cases to their Team Leader for resolution (special cases, calls unable to be handled in a certain amount of time, etc.). - Prepare recommendations of accounts for endorsement to other Teams as an escalation measure (skip tracing, field visits, legal, etc.) according to escalation guidelines, in order to reach the client and secure payment. - Initiate probing of clients by endorsing accounts for internet probing, skip tracing, or field visits according to escalation guidelines, to ensure immediate contact and knowledge of client’s whereabouts. - Prepare and recommend endorsement of accounts for legal processing according to guidelines, to secure payments from clients that refuse to settle in the regular collections process. - Recommend payment arrangements using the approved Risk Mitigation Program to provide assistance to clients with financial difficulties. - Recommend adjustments/reversal on accounts through emails and the collections system to clean up the accounts of clients that have fully settled, or to comply with the process where the client has availed, in compliance with the collections process. - May be assigned other tasks to support the Unit (temporary assignment to inbound calls, skip tracing verification, etc.) Qualifications - Should have excellent decision-making, negotiating, and communication skills. - Must be willing to work on shifting schedule. - Willing to work onsite 3x a week (Mandaluyong) - Open for Fresh Graduates -

О компании: Salmon — технологическая финансовая компания, строящая банковскую и кредитную платформу в Юго-Восточной Азии, начиная с Филиппин. За три года компания достигла более 7 млн загрузок приложения, 2 млн активных пользователей в месяц, 7000+ партнерских магазинов и привлекла более 350 млн долларов от ведущих инвесторов. Задачи: — Владение слоем данных для функции Collections: создание моделей, отчетов и наборов данных, необходимых для принятия решений и отслеживания показателей. — Работа на стыке Collections, Risk и DWH: построение и поддержка аналитической инфраструктуры, связывающей сырые данные с операционными решениями. — Разработка и поддержка регулярных отчетов и дашбордов по ключевым метрикам Collections, обеспечение их точности, документации и полезности. — Мониторинг качества данных, самостоятельное расследование и устранение несоответствий до того, как они повлияют на решения. — Создание и поддержка моделей данных и аналитических наборов данных для операций и отчетности Collections. — Разработка новых отчетов и дашбордов, поддержка запросов ad-hoc анализа от Collections и смежных функций. — Исследование проблем с качеством данных, выявление коренных причин и четкая документация результатов. — Документирование логики расчетов, источников данных, наборов данных и отчетов для упрощения работы последующих сотрудников. Требования: — Опыт 1–2+ года в аналитике данных, продукта, риска или операционной аналитике. — Сильные навыки SQL и практический опыт работы с большими наборами данных. — Опыт построения и поддержки моделей данных и регулярной отчетности. — Твердое понимание принципов качества данных, способность самостоятельно выявлять коренные причины несоответствий. — Готовность к релокации в Манилу — значительное преимущество. Желательно: — Опыт работы с Databricks или аналогичными инструментами. — Опыт работы с dbt или аналогичными фреймворками трансформации данных. — Опыт создания дашбордов в Tableau или аналогичных BI-инструментах. — Опыт работы с финансовыми или кредитными данными, особенно в Collections или Risk. Условия: — Гибридный формат работы. — Основные часы работы: 12:00–19:00 по манильскому времени (UTC+8). — 22 дня отпуска + государственные праздники Филиппин + 15 дней больничных. — Медицинская страховка для сотрудника и семьи с первого дня. — Доступ к внутреннему психологу. — Офис в Bonifacio Global City (BGC), Манила. — Поддержка релокации: перелеты и двухнедельное проживание для сотрудника, семьи и питомцев. — Оформление визы, документов и логистика под контролем компании. — $2,500 в год на перелеты домой. — Регулярные выездные мероприятия, спорт и командные события по Юго-Восточной Азии. — Лучшие команды получают неделю в пляжном доме в регионе SEA.

Location: Warsaw, Poland Dentons Business Services EMEA is the operational backbone of Dentons, supporting the world's largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration. About the Opportunity Dentons Business Services EMEA is currently looking for an Intern to support our Cash Collection Team. The role requires your full engagement and desire to learn new things. This is an excellent opportunity for you to see how the Finance department works in the law environment. Resposibilities Comply with the firm's policies, internal procedures Support in resolving client queries Support in ensuring inputs received from Partners are stored in the system Support in day-to-day and ad hoc tasks Support in the general projects and initiatives Working towards quality standards Support in generation of reports and data analyzing Working towards building professional relations Support in collaborating with Local Finance teams Following the work instructions Requirements Student status or fresh graduate (ideally with a focus on economics/finance) Willingness to work 2 days from the office Fluent command of Polish and English languages (written and spoken) Excellent written and verbal communication skills Computer literacy (MS Office, especially Excel, PowerPoint and Word) Autonomous and proactive working style Team player Availability min. 30hours/ week Benefits Language Capabilities We are a truly global law firm and as such, always welcome hearing from those with foreign language capabilities. Inclusion, Diversity & Equity Essential to our success as a global law firm is our ability to attract and retain the best talent from a diverse range of backgrounds. We want a work environment where everyone can reach their potential and we have an inclusive culture which respects individual differences. We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved. We welcome you to learn more about inclusion, diversity and equity at Dentons. Equal Opportunities Dentons is committed to providing equal opportunities for all. We welcome applications from candidates with disabilities and support those in the workplace who have a disability . Reward and Recognition Remuneration and benefits package will reflect the successful candidates experience and country where hired.

About the Client Our client is involved in an innovative data-collection project, which focuses on creating video datasets for training AI models. These AI models are designed to learn from first-person (POV) video footage. The captured videos depict real people involved in hands-on tasks with a mounted phone on their head or chest, paired with spoken narration. The purpose is to enable the model to connect visual inputs (objects, hands, actions) with audio descriptions. About the Role The Recorder role requires individuals who can master a specific hands-on activity from a selection of verticals. You will need to film yourself performing these tasks from a first-person perspective using your smartphone while ensuring the tasks are clearly visible. If fluent in English, you may narrate live; otherwise, ambient audio will suffice, and a separate narrator will cover the task later. Tasks & Deliverables — Select a mastered sub-area activity and record a complete end-to-end process. — Ensure hands and the procedure are constantly in focus. — Provide live narration if fluent in English or ambient audio for post-recording narration. — Deliver videos in MP4 format with accompanying JSON metadata. — Maintain narration density at 25 words per minute; ensure 90%+ of speech describes the setting or task steps. Required Skills — Mastery of at least one specific sub-area activity from the provided list (e.g., cleaning, laundry, organizing, pet care, repairs, gardening, sewing, woodworking, automotive repair, art, technology use, personal care, medical procedures, culinary skills, lab protocols). — Capability to record stable, clear POV videos with a smartphone. — Ability to work in a real setting without third parties in frame. — Competent in following a prepare → execute → finish script for filming tasks. Nice-to-have Skills — Experience recording tutorials or classes. — Access to various settings for diverse video backgrounds. — Owns equipment like a head/chest mount, image stabilization tools, or a good microphone. Rules — No personal data on video — no third-party faces, screens, documents, plates, addresses, mirror reflections. — 100% human narration — no TTS or synthetic voice. Engagement Details — Compensation model: Hourly paid, considering the total number of hours for approved videos. — Commitment Type: Flexible hours based on video submissions. — Duration: Ongoing, with earnings based on the number of approved videos. — Location: Remote, with flexible overlap with client's timezone. — Start Date: Immediate start upon approval of test video.