Вакансии

Задачи: — Обрабатывать входящие заявки из каналов лидогенерации. — Определять потребности клиентов и предлагать соответствующие решения. — Вести переговоры, работать с возражениями и закрывать сделки. — Самостоятельно сопровождать клиента на всех этапах продаж. — Работать с различными продуктами и направлениями B2B и B2C. Требования: — Понимание процесса продаж от первого контакта до заключения сделки. — Умение слушать, ясно объяснять и договариваться. — Проявление инициативы и предложение клиенту следующих шагов. — Быстрая адаптация к новым продуктам и ситуациям. — Ответственное отношение к задачам и результатам. — Опыт работы в продажах и собственные эффективные методы будут преимуществом. — Знание армянского и русского языков. — Английский язык будет преимуществом. Условия: — Конкурентная заработная плата с минимальным ежемесячным доходом от 3000 долларов США. — Высокие бонусы за выполнение KPI и процент от продаж, что позволяет увеличивать доход в зависимости от результатов. — Официальное трудоустройство. — Работа с входящими лидами. — Участие в проектах различных компаний и стартапов. — Возможности профессионального и карьерного роста.

Задачи: — Работа менеджером по продажам B2B и B2C в команде Levora Turoperator. Условия: — Деловые поездки в Европу. — Возможность карьерного роста. Ограничения по географии и формату работы не указаны.

Location: Remote, United States About Adrian Magnus | Part of Carazo Enterprise SL Some products are made. Ours are crafted. Adrian Magnus creates aged premium and ultra-premium cigars from the finest tobacco of the Dominican Republic, Nicaragua and Ecuador, some aged for up to 15 years. We are part of Carazo Enterprise SL , a premium cigar distributor founded in 2012. Today, more than 40 professionals bring 30+ of the world's finest handcrafted cigar brands to enthusiasts across Europe, the US and Latin America, from our hubs in Madrid, Marbella, Gran Canaria, Panama and Costa Rica. What drives us is simple: quality without compromise, respect for tradition, and customers who come back because they trust us. Position summary We're looking for a sales leader who loves the numbers as much as the people behind them. As our B2C Sales Supervisor , you will lead our B2C sales team in Panama and turn a good team into a great one. You'll own the results: coaching agents on live calls, sharpening scripts and offers, tracking every KPI, and making sure every customer gets a premium experience worthy of the brand. Your mission: grow sales, lift agent performance, and build a team that wins month after month. You'll have real ownership, direct access to leadership, and the chance to shape how a premium brand sells. The role You lead our outbound B2C sales team and own its results. This is a hands-on role: you coach on live calls, run the numbers daily and keep the team selling. Responsibilities Lead, coach and motivate a team of 10+ outbound sales agents to hit monthly revenue and conversion targets. Run daily huddles, one-to-ones and live call coaching. Build and improve sales scripts, objection handling and upsell / cross-sell offers. Set and track KPIs: dials, contact rate, conversion rate, average order value, revenue per agent, repeat orders. Run QA: call reviews, scorecards and feedback, with clear follow-up actions. Manage the pipeline, lead lists, call sequences, workflows and dashboards in HubSpot. Find and fix conversion drop-offs; test new scripts, offers and call timing. Drive repeat business through structured follow-ups with existing customers. Ensure every sale follows our rules: adult (21+) customers only, no health claims, no over-promising. Report weekly results and actions to management. Take part in hiring, onboarding and performance management of agents. Requirements 1. Minimum 5 years of experience as a B2C Sales Supervisor or Call Center Sales Manager. 2. Proven experience managing teams of at least 10 sales agents. 3. Advanced HubSpot CRM knowledge — absolutely mandatory. This is one of our most critical selection criteria. 4. Practical experience selling physical products through outbound call centers, particularly US-based products. We are NOT looking for candidates whose experience is limited to services or inbound customer support. 5. Extensive experience in outbound cold calling, sales scripts, performance tracking, KPI management, QA, and conversion optimization. 6. English C1 or higher — mandatory. 7. Strong hands-on leadership skills and a proven record of improving sales results. Benefits Base salary: $3,500-$4,000/month Performance bonuses and commissions Total potential compensation: up to $7,000/month

Location: Dubai, United Arab Emirates We are looking for a hands-on B2C growth and customer relationship management (CRM) specialist to help individual property owners and landlords discover and choose KAIZEN’s Unit Management services. We give owners one accountable team for tenant liaison, rent collection, maintenance coordination, and day-to-day unit administration. You will turn digital interest into qualified leads, appointments, and signed unit-management agreements through relevant campaigns, personalised follow-up, and lifecycle automation. You will work closely with Marketing, Creative, Content, Data, and the Unit Management sales team to improve each step of the customer journey. Candidates from online travel agencies (OTAs), Booking.com-like travel platforms, holiday homes, hospitality, and consumer digital marketplaces are especially welcome. Real estate experience is not essential; experience moving consumers from enquiry to conversion is what matters. Key responsibilities Campaign execution and acquisition. Build, schedule, and deploy campaigns across email, WhatsApp, SMS, social media, and relevant push or in-app channels. Manage audience selection, personalisation, quality assurance, and post-launch checks to generate qualified landlord enquiries. Lifecycle automation and lead nurturing. Build and maintain journeys for new enquiries, appointment reminders, incomplete enquiries, proposal follow-up, onboarding, retention, and winback. Reactivate dormant leads and eligible existing contacts with relevant service messages. Customer segmentation. Create segments and cohorts using property ownership information, service interest, enquiry source, engagement, intent, and lifecycle stage. Maintain accurate CRM records and communication preferences. Conversion and sales handoff. Agree lead qualification criteria with Unit Management sales, capture relevant owner and property details, route leads promptly, and maintain clear follow-up stages. Use sales feedback to improve enquiry-to-appointment and enquiry-to-contract conversion. Social creative and multichannel engagement. Create and adapt promotional copy and simple creative briefs for Facebook, Instagram, and TikTok. Work with Creative and Content colleagues to keep messages consistent across social campaigns, landing pages, and CRM journeys. SEO and organic acquisition. Execute the SEO roadmap for KAIZEN’s Unit Management services, covering keyword research, search intent mapping, on-page optimisation, content planning, and technical SEO coordination. Partner with the website team and agency to improve crawlability, indexation, internal linking, and organic rankings. Use Google Search Console and GA4 to measure non-branded search visibility, organic traffic, qualified owner enquiries, and conversions. AI and personalisation. Use AI tools for copy variants, audience insights, analysis, workflow efficiency, and campaign QA, with human review before launch. Support practical pilots for propensity-based segments, send-time optimisation, and service recommendations, and document results. A/B testing. Test subject lines, creative, calls to action, landing-page messages, audience selection, and journey timing. Set up variants accurately, monitor results, and turn findings into the next campaign improvements. Analytics and attribution. Maintain dashboards and weekly reporting on engagement, qualified leads, cost per qualified lead, appointments, signed agreements, and acquisition cost. Track enquiry-to-appointment and enquiry-to-contract conversion, use campaign tags and CRM source data to connect activity to outcomes, and share clear findings with Marketing and sales. Requirements 3–5 years of hands-on experience in B2C CRM, lifecycle marketing, digital growth, or customer acquisition, with examples of campaigns that improved engagement or conversion. Experience in travel platforms, OTAs, holiday homes, hospitality, consumer marketplaces, or other B2C digital services. Real estate experience is not required. Confidence using AI tools for content, research, analysis, and everyday productivity, supported by sound judgement and careful review. Practical experience building campaigns, segments, and automated journeys in a CRM or marketing automation platform such as CleverTap, MoEngage, Salesforce Marketing Cloud, or an equivalent system. Working knowledge of multichannel campaign delivery, lead nurturing, personalisation, A/B testing, and conversion funnels, including clear handoffs between Marketing and sales. Working knowledge of SEO, including keyword research, on-page optimisation, and Google Search Console, with the ability to translate search intent into content and landing-page improvements. Ability to create promotional content for Facebook, Instagram and TikTok and collaborate with creative colleagues on campaign assets. Comfort with spreadsheets, dashboards, campaign tracking, and interpreting performance data. Basic SQL, HTML, or personalisation scripting is an advantage. Strong written communication, attention to detail, and QA discipline, with the organisation to manage multiple campaigns and deadlines independently and collaboratively. Dubai based, with availability for flexible working and in-person meetings 2–3 times per week. B2B experience is an advantage.

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Location: London, United Kingdom Workplace: hybrid The Position Global University Systems is looking for an exceptional Marketing Director with deep global B2C experience to lead and transform a portfolio of brands within the wider GUS group. This is a significant consumer marketing leadership role for a proven brand builder . Someone who understands how to create distinctive brands, build consumer demand, grow market share and turn brand investment into measurable commercial results. You will take responsibility for a portfolio of brands , while also helping shape the wider marketing capability of the Group globally. This is not a role for someone who simply wants to maintain what already exists. We are looking for a game-changing marketing leader who can look at a business, understand its consumers and markets, identify where the biggest opportunities lie and build a bold strategy around them. You will understand that brilliant branding is not simply about how something looks. It is about creating distinction, influencing consumer choice, changing perception, building demand and ultimately driving growth. The Opportunity GUS operates a broad portfolio of education brands, institutions and businesses serving consumers across multiple international markets. We already have significant scale, reach and an extraordinary platform to build from. The opportunity now is to take our brands and B2C marketing capability to the next level for a portfolio of brands within our group. You will take a fresh look at your portfolio, understanding each brand's position, audiences, competitive landscape and growth potential. Some brands may need repositioning. Others may require greater investment, stronger propositions, a different approach to customer acquisition or a completely new creative direction. Your role will be to understand what each brand needs to win in its market , while ensuring the portfolio benefits from the scale, capability and reach of the wider Group. Crucially, you will connect brand, consumer insight, customer acquisition and commercial performance . What You'll Be Responsible For You will take ownership of a portfolio within the wider GUS group of brands. Develop a clear strategy and growth ambition for each brand within your portfolio. Understand the different consumer audiences, propositions and competitive environments across the portfolio. Identify where brands require repositioning, investment or transformation. Balance individual brand identities with the advantages and capabilities of the wider Group. Set clear priorities across the portfolio based on consumer opportunity and commercial potential. Ensure each brand has a distinctive proposition and clear reason for consumers to choose it. Build marketing strategies that translate into sustainable growth. Building Brands That Consumers Choose At the heart of this role is brand building . We are looking for someone who has personally built, repositioned or transformed consumer-facing brands and can demonstrate the impact they made. Define compelling consumer brand strategies and positioning. Create distinctive propositions that resonate with clearly defined audiences. Strengthen awareness, consideration, preference and ultimately conversion. Use consumer insight and market intelligence to inform brand and marketing strategy. Build creative platforms and campaigns capable of working across different international markets. Create powerful stories that connect emotionally with consumers. Ensure our brands stand out in increasingly competitive categories. Build long-term brand equity while delivering short-term commercial performance. This is not about building brands that simply look good. It is about building brands that consumers want and businesses can grow. Driving Growth You will bring a sophisticated understanding of modern B2C marketing and the entire consumer journey, from initial awareness through consideration, acquisition, conversion and retention. Build integrated marketing strategies across brand, digital, content, social, performance and CRM. Develop audience segmentation and consumer propositions that drive action. Balance long-term brand building with performance marketing and customer acquisition. Understand customer acquisition economics, conversion and return on marketing investment. Identify opportunities to improve the complete consumer journey. Ensure marketing investment is focused on the channels, audiences and markets capable of delivering the greatest return. Use data and consumer insight to continuously improve marketing performance. Driving Transformation We are looking for someone who is comfortable challenging the status quo. You won't simply inherit a strategy and keep it running. You will assess what is working, identify what isn't and make the changes necessary to create meaningful progress. Identify the biggest opportunities to strengthen our brands and B2C marketing capability. Develop bold strategies that create measurable commercial and brand growth. Challenge existing ways of working and introduce new thinking. Build a clear vision for where our brands need to go next. Turn strategy into action and action into measurable results. Raise the standard of marketing across the portfolio. Create momentum and ensure marketing is genuinely moving the business forward. Who We're Looking For We are looking for an experienced senior marketing leader with a significant track record in B2C marketing and consumer brand building. Global B2C experience is essential for this role. You may come from education, consumer goods, retail, travel, hospitality, technology, financial services, media, subscription businesses or another consumer-led, international environment. You don't necessarily need to have worked in education. What matters is that you understand consumers, brands and growth , and can demonstrate what you personally changed and the commercial impact it delivered. We want to hear about: The consumer brands you built or transformed. The brand positioning you changed. The international markets where you drove growth. The consumer audiences you successfully reached. The campaigns and strategies that materially changed performance. The commercial growth your marketing delivered. The portfolios you have managed. The teams and capabilities you built. You Will Bring Significant senior B2C marketing leadership experience within a global or multi-market organisation. A proven track record as a consumer brand builder. Experience managing multiple brands or a portfolio of consumer businesses/products. Evidence of successfully repositioning, transforming or scaling established brands. Strong understanding of consumer behaviour, segmentation and customer decision-making. Deep expertise across brand strategy, creative development, integrated campaigns, digital, social and performance marketing. Experience managing the complete B2C customer journey, from awareness and consideration through acquisition and conversion. Evidence of delivering measurable commercial growth through marketing. The ability to balance brand building with customer acquisition and performance marketing . Experience operating across multiple international markets and adapting consumer strategies accordingly. Strong commercial instincts and an understanding of customer acquisition, conversion, ROI and marketing effectiveness. Experience building and leading high-performing marketing teams. The ability to combine big-picture strategic thinking with exceptional execution. Confidence working with and influencing senior leadership teams. A willingness to challenge established thinking and make difficult decisions. High energy, ambition and a strong bias towards action. The Person You are a brand builder and commercial marketer . You are fascinated by consumers: what they want, what influences them, why they choose one brand over another and what makes them come back. You understand both the art and science of marketing. You believe in creativity and the power of brands, but you are equally comfortable talking about acquisition, conversion, investment and commercial return. You can move between the detail of an individual brand and the bigger strategic picture of a global portfolio. You see opportunities quickly and know how to translate them into action. You are comfortable making decisions. You challenge constructively, bring energy into a room and raise standards around you. Above all, you build brands that grow. If that sounds like the kind of challenge you've been looking for, we'd like to hear from you. Other Information Global University Systems is an equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies. What we offer: 25 days annual leave plus bank holidays - time to rest, recharge, and balance life beyond work. Hybrid working - most roles offer hybrid or flexible arrangements to support work-life balance. Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions. Private Medical Insurance (T&C's apply) - prioritising your wellbeing with speedy access to healthcare whenever you need support. Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan. Eye Care Vouchers - support for regular eye tests and essential eyewear. Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes. Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc Employee Assistance Programme - confidential support for your wellbeing, whenever you need it. Refer a Friend Scheme for staff members (T&C's apply) - earn rewards for helping us bring great talent into the team If you feel this is the role you are looking for, please click below to apply for the role! We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. Our data privacy policy can be viewed here .

Location: London, United Kingdom Workplace: hybrid The Position Global University Systems is looking for an exceptional Marketing Director with deep global B2C experience to lead and transform a portfolio of brands within the wider GUS group. This is a significant consumer marketing leadership role for a proven brand builder . Someone who understands how to create distinctive brands, build consumer demand, grow market share and turn brand investment into measurable commercial results. You will take responsibility for a portfolio of brands , while also helping shape the wider marketing capability of the Group globally. This is not a role for someone who simply wants to maintain what already exists. We are looking for a game-changing marketing leader who can look at a business, understand its consumers and markets, identify where the biggest opportunities lie and build a bold strategy around them. You will understand that brilliant branding is not simply about how something looks. It is about creating distinction, influencing consumer choice, changing perception, building demand and ultimately driving growth. The Opportunity GUS operates a broad portfolio of education brands, institutions and businesses serving consumers across multiple international markets. We already have significant scale, reach and an extraordinary platform to build from. The opportunity now is to take our brands and B2C marketing capability to the next level for a portfolio of brands within our group. You will take a fresh look at your portfolio, understanding each brand's position, audiences, competitive landscape and growth potential. Some brands may need repositioning. Others may require greater investment, stronger propositions, a different approach to customer acquisition or a completely new creative direction. Your role will be to understand what each brand needs to win in its market , while ensuring the portfolio benefits from the scale, capability and reach of the wider Group. Crucially, you will connect brand, consumer insight, customer acquisition and commercial performance . What You'll Be Responsible For You will take ownership of a portfolio within the wider GUS group of brands. Develop a clear strategy and growth ambition for each brand within your portfolio. Understand the different consumer audiences, propositions and competitive environments across the portfolio. Identify where brands require repositioning, investment or transformation. Balance individual brand identities with the advantages and capabilities of the wider Group. Set clear priorities across the portfolio based on consumer opportunity and commercial potential. Ensure each brand has a distinctive proposition and clear reason for consumers to choose it. Build marketing strategies that translate into sustainable growth. Building Brands That Consumers Choose At the heart of this role is brand building . We are looking for someone who has personally built, repositioned or transformed consumer-facing brands and can demonstrate the impact they made. Define compelling consumer brand strategies and positioning. Create distinctive propositions that resonate with clearly defined audiences. Strengthen awareness, consideration, preference and ultimately conversion. Use consumer insight and market intelligence to inform brand and marketing strategy. Build creative platforms and campaigns capable of working across different international markets. Create powerful stories that connect emotionally with consumers. Ensure our brands stand out in increasingly competitive categories. Build long-term brand equity while delivering short-term commercial performance. This is not about building brands that simply look good. It is about building brands that consumers want and businesses can grow. Driving Growth You will bring a sophisticated understanding of modern B2C marketing and the entire consumer journey, from initial awareness through consideration, acquisition, conversion and retention. Build integrated marketing strategies across brand, digital, content, social, performance and CRM. Develop audience segmentation and consumer propositions that drive action. Balance long-term brand building with performance marketing and customer acquisition. Understand customer acquisition economics, conversion and return on marketing investment. Identify opportunities to improve the complete consumer journey. Ensure marketing investment is focused on the channels, audiences and markets capable of delivering the greatest return. Use data and consumer insight to continuously improve marketing performance. Driving Transformation We are looking for someone who is comfortable challenging the status quo. You won't simply inherit a strategy and keep it running. You will assess what is working, identify what isn't and make the changes necessary to create meaningful progress. Identify the biggest opportunities to strengthen our brands and B2C marketing capability. Develop bold strategies that create measurable commercial and brand growth. Challenge existing ways of working and introduce new thinking. Build a clear vision for where our brands need to go next. Turn strategy into action and action into measurable results. Raise the standard of marketing across the portfolio. Create momentum and ensure marketing is genuinely moving the business forward. Who We're Looking For We are looking for an experienced senior marketing leader with a significant track record in B2C marketing and consumer brand building. Global B2C experience is essential for this role. You may come from education, consumer goods, retail, travel, hospitality, technology, financial services, media, subscription businesses or another consumer-led, international environment. You don't necessarily need to have worked in education. What matters is that you understand consumers, brands and growth , and can demonstrate what you personally changed and the commercial impact it delivered. We want to hear about: The consumer brands you built or transformed. The brand positioning you changed. The international markets where you drove growth. The consumer audiences you successfully reached. The campaigns and strategies that materially changed performance. The commercial growth your marketing delivered. The portfolios you have managed. The teams and capabilities you built. You Will Bring Significant senior B2C marketing leadership experience within a global or multi-market organisation. A proven track record as a consumer brand builder. Experience managing multiple brands or a portfolio of consumer businesses/products. Evidence of successfully repositioning, transforming or scaling established brands. Strong understanding of consumer behaviour, segmentation and customer decision-making. Deep expertise across brand strategy, creative development, integrated campaigns, digital, social and performance marketing. Experience managing the complete B2C customer journey, from awareness and consideration through acquisition and conversion. Evidence of delivering measurable commercial growth through marketing. The ability to balance brand building with customer acquisition and performance marketing . Experience operating across multiple international markets and adapting consumer strategies accordingly. Strong commercial instincts and an understanding of customer acquisition, conversion, ROI and marketing effectiveness. Experience building and leading high-performing marketing teams. The ability to combine big-picture strategic thinking with exceptional execution. Confidence working with and influencing senior leadership teams. A willingness to challenge established thinking and make difficult decisions. High energy, ambition and a strong bias towards action. The Person You are a brand builder and commercial marketer . You are fascinated by consumers: what they want, what influences them, why they choose one brand over another and what makes them come back. You understand both the art and science of marketing. You believe in creativity and the power of brands, but you are equally comfortable talking about acquisition, conversion, investment and commercial return. You can move between the detail of an individual brand and the bigger strategic picture of a global portfolio. You see opportunities quickly and know how to translate them into action. You are comfortable making decisions. You challenge constructively, bring energy into a room and raise standards around you. Above all, you build brands that grow. If that sounds like the kind of challenge you've been looking for, we'd like to hear from you. Other Information Global University Systems is an equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies. What we offer: 25 days annual leave plus bank holidays - time to rest, recharge, and balance life beyond work. Hybrid working - most roles offer hybrid or flexible arrangements to support work-life balance. Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions. Private Medical Insurance (T&C's apply) - prioritising your wellbeing with speedy access to healthcare whenever you need support. Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan. Eye Care Vouchers - support for regular eye tests and essential eyewear. Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes. Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc Employee Assistance Programme - confidential support for your wellbeing, whenever you need it. Refer a Friend Scheme for staff members (T&C's apply) - earn rewards for helping us bring great talent into the team If you feel this is the role you are looking for, please click below to apply for the role! We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. Our data privacy policy can be viewed here .

Location: Москва Наша команда занимается построением витрин на платформе Hadoop, поставкой данных в различные системы. Предметная область - аналитика обслуживания физических лиц. Обязанности **•** Разработка витрин на b2c sql framework **•** тестирование **•** ведение чек-листов **•** devops Требования • Обучение в российском ВУЗе на 3-6 курсе бакалавриата и специалитета или 1-2 курсе магистратуры • Наличие любого опыта работы, релевантного направлению стажировки, а также опыта в проектах • ETL • GreenPlum • Hadoop • Spark • Yarn • SQL Условия • Оплачиваемая стажировка • Длительность стажировки: 3-6 месяцев • Формат работы: гибрид в г. Москва, проезд 2-й Южнопортовый, 12Ак1стр1 • 40 часов в неделю • Возможность заниматься спортом в одном из спортзалов банка • Бесплатная подписка СберПрайм+, скидки на продукты компаний-партнеров • Вознаграждение за рекомендацию друзей в команду Сбера

Location: Москва Департамент Корпоративной Архитектуры ПАО "Сбербанк" ищет архитектора в блок "Развитие клиентского пути B2C". Блок занимается созданием продуктов формирующих уникальный клиентский путь и условия для каждого клиента. Вам предстоит разрабатывать архитектурные решения для большинства из которых сложно найти прямых конкурентов в РФ и мире. Обязанности * разработка и актуализация Целевой Архитектуры и управление изменениями Целевой Архитектуры приложений Банка в блоке "Развитие клиентского пути B2C" * проведение оценки бизнес-инициатив курируемых подразделений * актуализация и анализ текущего состояния архитектуры и контроль плана перехода к Целевой Архитектуре * разработка документов Концептуальная архитектура на основании бэклога команд, описания фич, архитектурных стандартов, принципов и требований * контроль выполнения задач в рамках архитектуры функциональной области, в том числе контроль технологического долга * контроль разработки Архитектур АС и архитектур сервисов по курируемому функционалу * регулярное исследование рынка новых решений, анализ возможности их применения в рамках Банка * формирование целевого видения развития продуктов с учетом современных тенденций (AI-native) и защита предлагаемых решений. Требования * опыт работы в Банках, компаниях-разработчиках или в компаниях-интеграторах на позициях аналитик, архитектор или руководитель проектов не менее 5 лет * опыт проектирования автоматизированных систем и решений * опыт внедрения сложных корпоративных информационных систем * навыки ведения переговоров, навыки убеждения и продвижения идей, коммуникабельность и способность выстраивать эффективное общение с заказчиками * владение одной из методологий построения Корпоративной архитектуры организации (TOGAF, DoDAF, Gartner-Meta и т.д.) * знание английского языка на уровне не ниже Intermediate * владение техническими стандартами и нотациями ArchiMate, ITIL, BPMN, UML * погруженность в LLM, ML и создаваемые с их помощью современные продукты и близкие смежные области: AI-агенты, harness, skill, мультиагентные системы, саморазвивающиеся агенты и т.д. Будет плюсом: * владение средством управления архитектурой предприятия ARIS. Условия * комфортный современный офис рядом с м. Кропоткинская * формат работы - офис (возможно обсуждение гибридного формата после испытательного срока, но офисный формат преимущественно) * ежегодный пересмотр зарплаты, годовая премия * корпоративный спортзал и зоны отдыха * более 400 образовательных программ СберУниверситета для * профессионального и карьерного развития * расширенный ДМС, льготное страхование для семьи и корпоративная * пенсионная программа * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ * подписка Прайм с возможностью совместного использования на трёх близких.

Location: Москва Workplace: В офисе О компании Ищем человека, который не просто строит отчеты, а помогает понять, как развивается продукт и какие решения принесут максимальный экономический эффект. Обязанности анализ экономических показателей продукта; оценка эффективности бизнес-моделей и продуктовых решений; построение аналитических моделей и прогнозов; поиск точек роста и выявление возможностей для улучшения продукта; подготовка выводов и рекомендаций на основе данных. Требования сильное понимание экономического анализа; способность разбираться в экономике продукта: доходах, затратах, маржинальности, юнит-экономике; умение работать с большими объемами данных и превращать их в понятные бизнес-выводы; системное мышление и способность самостоятельно находить ответы на сложные вопросы. Условия удобный формат работы: пятидневная рабочая неделя с пн по пт, а удобное время начала и окончания рабочего дня можно согласовать с руководителем; ДМС с первого месяца работы, включая стоматологию. А еще оплачиваем 50% стоимости полиса ДМС для родственников; страхование от несчастных случаев с 1 месяца работы. Материальная помощь в сложных жизненных ситуациях; прием врачей общей практики и массаж в офисе. Консультация психологов и программа поддержки сотрудников; отпуск 28 календарных дней + 3 дня за ненормированный рабочий день; компенсация расходов на выбор сотрудника, например, на спорт, ипотеку или питание. Специальные предложения от партнеров и скидки от продуктов экосистемы МТС; мобильная связь за счет компании и льготные тарифы для близких; подписка на онлайн-кинотеатр KION, сервис МТС Музыка, книжный сервис Строки от МТС, безлимитные мессенджеры и соцсети; собственный корпоративный университет, онлайн-библиотека и оплачиваемое внешнее обучения для карьерного развития.

- Формировать продуктовую стратегию B2C: переводить цели компании в North Star и портфель возможностей.

— Общаться с зарегистрированными и активными пользователями проекта по телефону. — Рассказывать о специальных предложениях, бонусах и акциях.

Выступать в качестве внутреннего заказчика для команды разработки. Создавать новые продукты через Discovery.

Location: Москва Команда Управления клиентского опыта B2C в поиске Лидера Центра развития СХ компетенций Обязанности * организовывать регулярный анализ клиентского опыта на основе NPS, CSAT, обращений, жалоб, продуктовых, операционных и поведенческих данных * выявлять системные проблемы и их первопричины, определять возможности для улучшения клиентских сценариев * инициировать и вести продуктовые изменения: от формулирования проблемы и выбора решения до реализации и оценки результата * предотвращать ухудшение клиентского опыта: оценивать риски новых продуктовых решений до их запуска и предлагать необходимые изменения * координировать участников, управлять сроками, рисками, зависимостями и достижением результатов * формировать экспертную позицию банка по системным вопросам клиентского опыта и переводить результаты внешних инициатив в практические изменения внутри банка * руководить командой CX BP, развивать экспертизу сотрудников, ставить цели и управлять результативностью * формировать единые подходы к работе с клиентскими проблемами, инициативами и результатами, тиражировать лучшие практики между продуктами * формировать предложения и требования к AI-решениям для управления клиентским опытом * представлять интересы клиента при обсуждении продуктовой стратегии, изменений процессов, тарифов и пользовательских сценариев * аргументированно отстаивать клиентскую позицию на основе данных и исследований, находить баланс между интересами клиента и бизнеса. Требования * опыт работы от 5 лет в CX или продуктовом управлении * опыт руководства командой от 2–3 лет: постановка целей, развитие сотрудников, управление эффективностью * подтверждённый опыт продуктовых изменений, которые привели к измеримым улучшениям клиентских и/или бизнес-показателей * опыт управления сложными кросс-функциональными проектами и взаимодействия с руководителями бизнес-направлений и топ-менеджментом * глубокое понимание подходов к управлению клиентским опытом и продуктового менеджмента * уверенное владение клиентскими метриками, навыки работы с продуктовыми, операционными и поведенческими данными * лидерство и ориентация на результат — способность доводить инициативы до реальных изменений в продуктах * проактивность — способность самостоятельно выявлять возможности для улучшений и инициировать изменения * опыт применения AI, автоматизации и предиктивной аналитики для выявления клиентских проблем и управления CX-инициативами. Условия * комфортный современный офис (м. Кутузовская) офисный режим работы * ежегодный пересмотр зарплаты, годовую премию * корпоративный спортзал и зоны отдыха * уникальную систему обучения Сбера для профессионального и карьерного развития * расширенный ДМС и льготное страхование для семьи * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ * подписка Прайм с возможностью совместного использования на трёх близких * вознаграждение за рекомендацию друзей в команду Сбера * корпоративную пенсионную программу.

Объединить операционную стабильность и развитие направления: обеспечить выполнение планов продаж, SLA для B2B и B2C клиентов и одновременно наращивать объём отправлений за счёт качества сервиса, прозрачности процессов и расширения сотрудничества с текущими клиентами. соблюдение SLA;

Мы ищем Sales Manager, который умеет не просто обрабатывать заявки, а управлять процессом продаж и доводить клиентов до заключения сделки. - Понимание полного цикла продаж: от выявления потребностей до закрытия сделки.

- Call registered users and attract new customers.

Вакансия менеджера по продажам B2C предполагает работу с входящими заявками от школьников и их родителей, поступающими через сайт, приложение и социальные сети. Основные обязанности включают консультирование по курсам и тарифам подготовки к ЕНТ посредством телефонных звонков и мессенджеров, продажу и продление подписок, а также ведение клиентской базы и сделок в CRM с ежедневной отчетностью. Кандидат должен иметь опыт телефонных или мессенджерных продаж не менее шести месяцев, желательно в сфере образования или онлайн-сервисов, свободно владеть казахским и русским языками, обладать грамотной речью, навыками выявления потребностей и работы с возражениями. Также требуется уверенное использование CRM, WhatsApp и Instagram Direct, стрессоустойчивость, доброжелательность и ориентация на результат. Предлагается официальное трудоустройство в EdTech-компании, фиксированный оклад с процентами от продаж, офис в Астане, обучение продукту, готовые скрипты и теплые входящие заявки, а также возможности карьерного роста до старшего менеджера и руководителя отдела продаж.