Location: Romania
The Opportunity
Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce.
This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.
We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first.
About Flosum
Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards.
Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match.
We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build.
What You Will Own
Product Vision & Strategy
Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
AI & Innovation
Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
Customer & Market Insight
Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
Execution & Delivery
Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.
Requirements
Who You Are
We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career.
7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products.
Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable.
Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance.
Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.
Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.
What Will Make You Exceptional in This Role
You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
You have worked at the intersection of DevOps and security/compliance in regulated industries.
You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.
What We Expect in the First 12 Months
First 90 Days: Learn and Diagnose
Achieve deep fluency in Flosum's five product lines and their technical architecture.
Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points.
Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win.
Deliver your first product roadmap refresh with clear prioritization rationale.
Months 3-6: Ship and Win
Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability.
Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn.
Define the next generation of Flosum's AI capabilities and present a detailed execution plan.
Months 6-12: Scale and Lead
Drive measurable improvement in competitive win rates against Copado and Gearset.
Launch at least one net-new product capability that opens a new revenue stream or market segment.
Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement.
Benefits
Why Flosum
Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational.
Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem.
Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate.
AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next.
Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it.
Compensation & Benefits
Competitive base salary + performance bonus
Equity participation
Comprehensive benefits (health, dental, vision, 401k)
Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements
If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.
УдалённоRomania; Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
Location: Poland
The Opportunity
Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce.
This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.
We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first.
About Flosum
Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards.
Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match.
We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build.
What You Will Own
Product Vision & Strategy
Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
AI & Innovation
Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
Customer & Market Insight
Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
Execution & Delivery
Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.
Requirements
Who You Are
We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career.
7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products.
Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable.
Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance.
Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.
Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.
What Will Make You Exceptional in This Role
You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
You have worked at the intersection of DevOps and security/compliance in regulated industries.
You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.
What We Expect in the First 12 Months
First 90 Days: Learn and Diagnose
Achieve deep fluency in Flosum's five product lines and their technical architecture.
Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points.
Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win.
Deliver your first product roadmap refresh with clear prioritization rationale.
Months 3-6: Ship and Win
Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability.
Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn.
Define the next generation of Flosum's AI capabilities and present a detailed execution plan.
Months 6-12: Scale and Lead
Drive measurable improvement in competitive win rates against Copado and Gearset.
Launch at least one net-new product capability that opens a new revenue stream or market segment.
Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement.
Benefits
Why Flosum
Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational.
Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem.
Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate.
AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next.
Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it.
Compensation & Benefits
Competitive base salary + performance bonus
Equity participation
Comprehensive benefits (health, dental, vision, 401k)
Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements
If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.
Location: Canada
The Opportunity
Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce.
This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.
We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first.
About Flosum
Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards.
Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match.
We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build.
What You Will Own
Product Vision & Strategy
Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
AI & Innovation
Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
Customer & Market Insight
Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
Execution & Delivery
Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.
Requirements
Who You Are
We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career.
7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products.
Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable.
Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance.
Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.
Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.
What Will Make You Exceptional in This Role
You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
You have worked at the intersection of DevOps and security/compliance in regulated industries.
You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.
What We Expect in the First 12 Months
First 90 Days: Learn and Diagnose
Achieve deep fluency in Flosum's five product lines and their technical architecture.
Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points.
Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win.
Deliver your first product roadmap refresh with clear prioritization rationale.
Months 3-6: Ship and Win
Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability.
Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn.
Define the next generation of Flosum's AI capabilities and present a detailed execution plan.
Months 6-12: Scale and Lead
Drive measurable improvement in competitive win rates against Copado and Gearset.
Launch at least one net-new product capability that opens a new revenue stream or market segment.
Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement.
Benefits
Why Flosum
Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational.
Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem.
Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate.
AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next.
Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it.
Compensation & Benefits
Competitive base salary + performance bonus
Equity participation
Comprehensive benefits (health, dental, vision, 401k)
Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements
If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.
Location: Lithuania; Bosnia & Herzogovina; Estonia; North Macedonia; Belgium; Andorra; Slovenia; Malta; Italy; Montenegro; France; Latvia; Albania; Czech Republic; Greece; Slovakia; Kosovo; Yerevan; Bulgaria; Moldova; Georgia; Bosnia and Herzegovina; Poland; Czechia; Croatia
Workplace: Remote
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At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them.
If you love to learn, experiment, think boldly, make decisions, and build things that matter - you’ll feel at home with us.
WHY JOIN FOXELLI?
We are a fast-moving e-commerce company that builds our own proprietary AI infrastructure. We develop internal AI-driven systems to automate complex creative and analytical workflows, which we later scale into B2B SaaS products.
We are not looking for a traditional developer.
We are looking for an AI-Native Builder who can turn an idea into a functional prototype in days using the latest AI-assisted development tools.
THE ROLE
As a Founding AI Engineer, you will work directly with the founder to design, build, and iterate on various AI systems. The projects will vary - from computer vision and image manipulation to automated video generation and agentic data analysis. You will be responsible for the full pipeline: from R&D of the best AI models to deploying scalable web applications.
Who You Are:
- Modern Developer: You have abandoned "manual-only" coding. You are a power user of tools like GPT Codex, Claude code, and Replit, allowing you to build at a 10x pace.
- AI Generalist: You are comfortable working across different AI domains - LLMs (Text/Reasoning), Diffusion (Image/Video), and Vision models.
- Agile & Adaptive: You thrive in an environment where projects evolve. You are a fast learner who can master a new AI framework or API over a weekend.
- Hacker Mindset: You focus on ROI. You build lean MVPs, test them in our real-world e-commerce operations, and only then polish them for scale.
- Architecture-Aware: You know how to orchestrate multiple AI models into a single "Agentic" workflow that handles complex tasks autonomously.
Technical Interests:
- Stack: Next.js / Python (FastAPI).
- AI Frameworks: ComfyUI / Diffusers, IP-Adapters, ControlNet, and Agentic frameworks (LangChain/CrewAI).
- Infrastructure: Experience with Serverless GPU providers (Replicate, Fal, RunPod).
- Integrations: Skilled at connecting diverse APIs to create seamless automated systems.
Why Join Us:
- Direct Impact: Build tools that are immediately put to use in real-world business scenarios.
- Extreme Speed: No corporate red tape. If the tech works, we ship it.
- Evolution: This is a founding role with the opportunity to lead multiple product lines as we transition from internal tools to SaaS.
THE RECRUITMENT PROCESS
1. Apply - A simple form that helps us know who’s stepping into our world.
2. Ribbon AI Interview - Ribbon is a short, guided video step that helps us understand your thinking style in a calm, private space
3. Interview - A conversation with your manager to feel the work chemistry, get to know each other, and explore what we could build together
FIXED SERVICE FEE
€2000- €3000 after taxes (depending on your skills, competencies, and experience).
PERKS & BENEFITS
- Full flexibility with your schedule in a fully remote setting, while Apploye ensures transparency and fairness.
- Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check.
- A personal development budget is at your disposal for your personal and professional growth to ensure you keep growing continuously.
- Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you’re well-rested.
- A budget for your home office setup so you’re comfortable working how you like and where you like.
- Strong company culture and a network of unique individuals that celebrate you.
ELIGIBILITY & LOCATION REQUIREMENTS
❕This role is 100% remote.
- Our tribe works primarily in the Eastern European Time Zone (EET - UTC+2/UTC+3). We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported.
- For full-time roles, we ask that you’re available for at least 5 hours during typical EET working hours - it keeps collaboration smooth and communication easy.
(This doesn’t apply to part-time roles.)
Currently, we are hiring in Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa.
Location: Boston, MA; New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The LangSmith team owns and builds LangChain's core platform for observability, evaluation, and production reliability of AI systems. From tracing and annotation to run rules, evaluations, and beyond, this team owns LangSmith end-to-end. If you want to define what great AI observability looks like at production scale, this is where that work gets done.
ABOUT THE ROLE
This role is onsite 5 days/week in Boston, MA
We're looking for a Senior Fullstack Engineer to work on LangSmith. In this role, you'll have the opportunity to shape the technical direction of our platform while working closely with our enterprise customers, developer end-users, and cross functional internal stakeholders.
WHAT YOU WILL DO
- Lead the technical architecture and implementation of key product features for LangSmith, working across our entire Go, Python, and Typescript stack.
- Collaborate closely with product and design teams to iterate on new features.
- Help drive aggressive project timelines while ensuring high engineering standards are being met.
- Lead by example in writing clean, maintainable, and well-tested code.
WHAT YOU BRING
- 5+ years of experience in software engineering working on complex platform products
- Fullstack engineering experience with Go or Python on the backend and React + Typescript on the frontend.
- Strong understanding of database systems, particularly Postgres and Redis
- Experience designing and scaling APIs, preferably in a high-performance, data-intensive application
- A “get stuff done” attitude - comfortable shipping fast and iterating based on user feedback
- Strong communicator with the ability to collaborate closely with various internal stakeholders and engage directly with our top-tier customers
- Strong ownership mindset
- Bonus: Experience with AI/LLM-powered applications, developer tools, or observability platforms
Compensation
- Annual salary range: $175,000-$240,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Boston, MA; New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The LangSmith team owns and builds LangChain's core platform for observability, evaluation, and production reliability of AI systems. From tracing and annotation to run rules, evaluations, and beyond, this team owns LangSmith end-to-end. If you want to define what great AI observability looks like at production scale, this is where that work gets done.
ABOUT THE ROLE
This role is based onsite in Boston, MA.
We are looking for a Senior Backend Engineer to join our growing engineering team in Boston. In this role you will be building the backend systems that power LangSmith, LangChain’s observability and evals platform. You will work on the core services that allow our customer's developer teams to monitor and evaluate their AI applications at scale. While the focus is on backend feature development, familiarity with fullstack or frontend engineering, performance tuning, and debugging production issues would be valuable.
WHAT YOU'LL DO:
- Design, develop, and maintain backend services and APIs to support LangSmith’s tracing, monitoring, and evaluation workflows.
- Collaborate on architectural decisions to ensure systems are performant and maintainable.
- Optimize storage and query performance for high-volume observability and evaluation data.
- Ensure system reliability through strong testing, monitoring, and alerting practices.
- Troubleshoot and resolve production issues, performing root-cause analysis and implementing long-term fixes.
- Create and maintain technical documentation, including system design and API references.
- Work closely with full-stack engineers, product managers, and product designers on rolling out new features.
WHAT YOU'LL BRING:
- 4+ years of professional experience in backend engineering working on highly complex products
- Proficiency in one or more backend languages/frameworks, ideally Python and/or Go
- Strong understanding of API design and building reliable data services.
- Experience with high-throughput, mission-critical systems.
- Demonstrated ability to optimize backend services for performance and reliability.
- Experience with database systems (Postgres, Redis, Clickhouse), and cloud platforms (AWS, GCP, Azure) would be a bonus.
- Strong communication skills, with the ability to collaborate cross-functionally.
- Customer centricity and ownership mentality
Annual salary range: $170,000- $235,000
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: New York, NY
Workplace: Hybrid
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
The Role
We are hiring a Compliance Associate to support our bank sponsorship relationships and the compliance workstreams behind new product and market expansion. You will sit at the center of Product, Engineering, Legal, and our sponsor banks: translating partnership agreements and regulatory requirements into concrete product requirements, preparing the documentation our bank partners rely on, and helping launches move quickly without compromising on compliance.
This is a high-visibility, execution-heavy role for someone equally comfortable reading a bank partnership agreement and sitting in a product spec review. You will see products from concept through launch and own the compliance record that makes each launch defensible.
What You'll Do
• Serve as a day-to-day compliance point of contact for sponsor bank partners — responding to diligence requests, preparing materials, and tracking open items to closure.
• Review new products, features, and market expansions for compliance impact, and translate applicable regulations and bank partner requirements into clear, actionable product requirements.
• Build and maintain compliance documentation: requirement matrices, policies and procedures, launch checklists, control descriptions, and risk assessments.
• Read and interpret bank partnership agreements, network rules, and regulatory guidance, and flag where product designs create obligations or gaps.
• Partner with Product and Engineering from the start of the design process so compliance requirements are built in rather than retrofitted.
• Support disclosure, marketing, and UX reviews for accuracy and consistency with consumer protection expectations (UDAAP, Reg E, Reg Z, Reg CC).
• Support bank partner oversight activities, audits, exams, and third-party risk assessments — including evidence collection, remediation tracking, and follow-up.
• Monitor regulatory and network developments relevant to card issuing, BaaS, and stablecoin-linked payments, and summarize the practical implications for the business.
• Track compliance deliverables and deadlines across multiple concurrent launches and stakeholders, escalating risks early and clearly.
What We’re Looking For
• 4+ years experience in compliance, risk, or regulatory roles within banking, fintech, or payments.
• Working knowledge of the bank sponsorship / Banking-as-a-Service (BaaS) model and third-party risk management expectations.
• Familiarity with core consumer financial regulations (e.g., BSA/AML, UDAAP, Reg E, Reg Z, Reg CC, EFTA, GLBA).
• Ability to read and interpret bank partnership agreements, regulatory guidance, and compliance requirements, and translate them into clear, actionable product requirements.
• Strong cross-functional collaboration skills — comfortable working directly with Product, Engineering, Legal, and bank partners.
• Excellent written communication skills, including experience creating compliance documentation (requirement matrices, policies, checklists).
• Detail-oriented with strong project management and organizational skills; comfortable tracking multiple deliverables and deadlines across stakeholders.
• Analytical mindset with the ability to assess compliance risk and prioritize issues.
Bonus Attributes
• Prior experience working directly with a sponsor bank or bank partnership team.
• Experience at a fintech, neobank, or payments company.
• Familiarity with product and project management tools.
• Professional certification such as CRCM (Certified Regulatory Compliance Manager), CAMS (Certified Anti-Money Laundering Specialist), or similar.
• Experience supporting bank exams, audits, or third-party risk assessments.
• Exposure to stablecoins, digital assets, or cross-border payments.
THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: Remote-US
Workplace: remote
We're a small, growing marketing team. We’re seeking a systems thinker who can contribute marketing ideas, tasks and projects with a combination of elbow grease, AI skills, creative problem solving and drawing on their lived experience. This person will get pointed at a problem and expected to solve it, sometimes with minimal direction and assistance.
Metabase is used by hundreds of thousands of people to answer questions about their own data, most of whom aren't analysts. We've always believed the best marketing for a tool like ours comes from people who use it. So we're looking for someone who is closer to our user than to a traditional marketing résumé: you've been the person on a team who figured out the data, wired up the integration, built the dashboard nobody asked for, and then explained it to everyone else. You bring that confidence to other tasks, including those you’re trying for the first time.
If you've used Metabase, or you write SQL and have opinions about BI tools, we especially want to hear from you. You'd be marketing to yourself, which is a big advantage. You’ll be working closely with everyone on the marketing team, reporting directly to the VP of Marketing. You'd be joining at a point where the marketing team is small enough that what you build becomes how we do things.
Responsibilities
The specifics will shift dramatically. Over the first year, expect a mix of:
Helping build and refine our marketing stack the way an engineer would: know what's connected to what, what's breaking, and what's quietly costing us money.
Building integrations and automations between our tools using APIs, webhooks, MCPs and whatever glue is appropriate
Publishing and managing webpages via github; optimizing via A/B tests; spinning up landing pages with minimal direction.
Owning smaller channel experiments end to end, from hypothesis to write-up, including (especially) the ones that fail.
Supporting our community events programs, including logistics, speaker wrangling, pre- and post-event comms, the data collection that makes an event worthwhile.
Pressure-testing our messaging against your own experience as a data-curious person who uses tools like ours.
What we're looking for
You don't need a traditional marketing background. You do need to be data-curious, technically fearless and close to our target persona. The core traits we’re looking for are some combination of:
You've used Metabase or are comfortable writing SQL.
You have fluency with AI tools and know when to apply them.
You communicate clearly in writing, which is vital for our remote, async culture.
You have high-agency, are resourceful and are comfortable learning new things.
You have experience in analytics, ops, support, consulting, engineering, product, or marketing.
Working at Metabase
Amazing views from our beautiful
downtown San Francisco office
Zoom channel
Unlimited PTO, and a team that takes it
Substantial equity in a venture-funded company
Remote-first and async by default
Small, engineering-led, and opinionated about building a product people like using
We're bringing data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence.
Compensation
The US base salary range for this role is
$71.7K–$130K annually
, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
US Benefits
Our US benefits package also includes fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days.
How to apply
Send us a resume and a short cover note. We read them.
In the note, we'd love to know:
What you've built or figured out that you're proud of, even if it was small and internal
How you've used Metabase, or where you've used SQL
Metabase is an equal opportunity employer. We're building a team of people with different backgrounds, and we mean it.
Location: Salt Lake City, Utah, United States
About the Role
The Senior Vice President of ERISA Compliance is responsible for leading iCapital's enterprise-wide compliance program relating to the Employee Retirement Income Security Act of 1974 (ERISA), Department of Labor (DOL) regulations, prohibited transaction exemptions, and Qualified Professional Asset Manager (QPAM) compliance requirements. This role serves as the primary subject matter expert for ERISA-related regulatory obligations impacting iCapital's registered investment advisers, collective investment trusts (CITs), retirement-focused investment products, and retirement-plan clients.
This individual will partner closely with Legal, Product, Operations, Finance, Investment Management, and Distribution teams to develop and maintain policies, procedures, testing programs, training, and governance frameworks designed to ensure compliance with ERISA fiduciary standards and QPAM exemption requirements. This SVP will play a key role in regulatory examinations, new product launches, and transaction reviews.
Responsibilities
ERISA Compliance Oversight
Work with the Registered Funds CCO to develop, maintain, and enhance ERISA compliance policies, procedures, controls, and monitoring programs.
Provide regulatory guidance regarding fiduciary duties, plan-asset rules, prohibited transactions, party-in-interest restrictions, and applicable exemptions.
Advise business stakeholders on ERISA implications of investment products, distribution activities, service arrangements, and operational processes.
Monitor legal and regulatory developments from the Department of Labor, IRS, SEC, and other regulatory authorities and assess impacts on the business.
Design and administer risk-based compliance reviews relating to ERISA and retirement-plan business activities.
Implement monitoring programs, testing protocols, certifications, and issue-management processes.
QPAM Compliance Program Management
Oversee the firm's ongoing compliance with the Qualified Professional Asset Manager (QPAM) Exemption and related requirements.
Maintain and execute QPAM monitoring and testing programs, including annual and periodic certifications.
Coordinate reviews of QPAM eligibility criteria, including assets under management, shareholder equity, affiliate requirements, and integrity standards.
Establish and maintain documentation evidencing compliance with QPAM conditions and regulatory requirements.
Partner with Legal and business stakeholders regarding transactions that may rely on the QPAM exemption or other prohibited transaction exemptions.
Qualifications
Bachelor's degree required; J.D., MBA, or other advanced degree is preferred
10+ years of experience in investment adviser, asset management, retirement, ERISA, legal, or compliance functions
Deep knowledge of ERISA fiduciary standards, prohibited transaction rules, and Department of Labor regulations
Familiar with collective investment trusts (CITs), private funds, alternative investments, and institutional asset management
Experience developing compliance programs, controls, testing frameworks, and governance processes.
Strong analytical, communication, and problem-solving skills
Experience with QPAM compliance programs and prohibited transaction exemptions
Benefits
The base salary range for this role is $150,000 to $200,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Greenwich, Connecticut, United States
About the Role
The Senior Vice President of ERISA Compliance is responsible for leading iCapital's enterprise-wide compliance program relating to the Employee Retirement Income Security Act of 1974 (ERISA), Department of Labor (DOL) regulations, prohibited transaction exemptions, and Qualified Professional Asset Manager (QPAM) compliance requirements. This role serves as the primary subject matter expert for ERISA-related regulatory obligations impacting iCapital's registered investment advisers, collective investment trusts (CITs), retirement-focused investment products, and retirement-plan clients.
This individual will partner closely with Legal, Product, Operations, Finance, Investment Management, and Distribution teams to develop and maintain policies, procedures, testing programs, training, and governance frameworks designed to ensure compliance with ERISA fiduciary standards and QPAM exemption requirements. This SVP will play a key role in regulatory examinations, new product launches, and transaction reviews.
Responsibilities
ERISA Compliance Oversight
Work with the Registered Funds CCO to develop, maintain, and enhance ERISA compliance policies, procedures, controls, and monitoring programs.
Provide regulatory guidance regarding fiduciary duties, plan-asset rules, prohibited transactions, party-in-interest restrictions, and applicable exemptions.
Advise business stakeholders on ERISA implications of investment products, distribution activities, service arrangements, and operational processes.
Monitor legal and regulatory developments from the Department of Labor, IRS, SEC, and other regulatory authorities and assess impacts on the business.
Design and administer risk-based compliance reviews relating to ERISA and retirement-plan business activities.
Implement monitoring programs, testing protocols, certifications, and issue-management processes.
QPAM Compliance Program Management
Oversee the firm's ongoing compliance with the Qualified Professional Asset Manager (QPAM) Exemption and related requirements.
Maintain and execute QPAM monitoring and testing programs, including annual and periodic certifications.
Coordinate reviews of QPAM eligibility criteria, including assets under management, shareholder equity, affiliate requirements, and integrity standards.
Establish and maintain documentation evidencing compliance with QPAM conditions and regulatory requirements.
Partner with Legal and business stakeholders regarding transactions that may rely on the QPAM exemption or other prohibited transaction exemptions.
Qualifications
Bachelor's degree required; J.D., MBA, or other advanced degree is preferred
10+ years of experience in investment adviser, asset management, retirement, ERISA, legal, or compliance functions
Deep knowledge of ERISA fiduciary standards, prohibited transaction rules, and Department of Labor regulations
Familiar with collective investment trusts (CITs), private funds, alternative investments, and institutional asset management
Experience developing compliance programs, controls, testing frameworks, and governance processes.
Strong analytical, communication, and problem-solving skills
Experience with QPAM compliance programs and prohibited transaction exemptions
Benefits
The base salary range for this role is $190,000 to $230,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, New York, United States
About the Role
The Senior Vice President of ERISA Compliance is responsible for leading iCapital's enterprise-wide compliance program relating to the Employee Retirement Income Security Act of 1974 (ERISA), Department of Labor (DOL) regulations, prohibited transaction exemptions, and Qualified Professional Asset Manager (QPAM) compliance requirements. This role serves as the primary subject matter expert for ERISA-related regulatory obligations impacting iCapital's registered investment advisers, collective investment trusts (CITs), retirement-focused investment products, and retirement-plan clients.
This individual will partner closely with Legal, Product, Operations, Finance, Investment Management, and Distribution teams to develop and maintain policies, procedures, testing programs, training, and governance frameworks designed to ensure compliance with ERISA fiduciary standards and QPAM exemption requirements. This SVP will play a key role in regulatory examinations, new product launches, and transaction reviews.
Responsibilities
ERISA Compliance Oversight
Work with the Registered Funds CCO to develop, maintain, and enhance ERISA compliance policies, procedures, controls, and monitoring programs.
Provide regulatory guidance regarding fiduciary duties, plan-asset rules, prohibited transactions, party-in-interest restrictions, and applicable exemptions.
Advise business stakeholders on ERISA implications of investment products, distribution activities, service arrangements, and operational processes.
Monitor legal and regulatory developments from the Department of Labor, IRS, SEC, and other regulatory authorities and assess impacts on the business.
Design and administer risk-based compliance reviews relating to ERISA and retirement-plan business activities.
Implement monitoring programs, testing protocols, certifications, and issue-management processes.
QPAM Compliance Program Management
Oversee the firm's ongoing compliance with the Qualified Professional Asset Manager (QPAM) Exemption and related requirements.
Maintain and execute QPAM monitoring and testing programs, including annual and periodic certifications.
Coordinate reviews of QPAM eligibility criteria, including assets under management, shareholder equity, affiliate requirements, and integrity standards.
Establish and maintain documentation evidencing compliance with QPAM conditions and regulatory requirements.
Partner with Legal and business stakeholders regarding transactions that may rely on the QPAM exemption or other prohibited transaction exemptions.
Qualifications
Bachelor's degree required; J.D., MBA, or other advanced degree is preferred
10+ years of experience in investment adviser, asset management, retirement, ERISA, legal, or compliance functions
Deep knowledge of ERISA fiduciary standards, prohibited transaction rules, and Department of Labor regulations
Familiar with collective investment trusts (CITs), private funds, alternative investments, and institutional asset management
Experience developing compliance programs, controls, testing frameworks, and governance processes.
Strong analytical, communication, and problem-solving skills
Experience with QPAM compliance programs and prohibited transaction exemptions
Benefits
The base salary range for this role is $190,000 to $230,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, New York, United States
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.
We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.
We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.
Lithic's Treasury Operations team owns the movement of money across our card issuing infrastructure — network settlement, sponsor bank transfers, and the reconciliation that keeps it all provable. This is a hands-on, high-ownership role for someone who wants to learn the inner workings of payments and fintech infrastructure, not just observe them from a reporting layer.
You'll be running a critical, time-sensitive engine every day — and at the same time, working alongside the Head of Treasury Operations to improve how that engine works as the function scales. You’ll also work cross-functionally across a wide range of teams (Finance, Treasury Engineering, Risk, Analytics, Processing, Customer Success, Bank Operations) — this role sits at the center of a lot of different workflows, not off in a silo.
What you'll do:
Execution (50%)
Own day-to-day execution of network settlement transfers (Mastercard, Visa) and related treasury transfers across sponsor banks
Operate in a time-sensitive environment where errors or delays have immediate downstream consequences
Support reconciliation and ensure transfers tie out against expected activity
Be a reliable, detail-oriented operator of an existing process — accuracy and consistency matter as much as speed
Process Optimization (20%)
Take existing workflows and make them better: fewer manual steps, stronger controls, cleaner audit trails
Identify friction or risk in current processes and propose (and build) improvements
Balance improvement work against the need for strong financial controls — nothing gets streamlined at the expense of auditability
Project Support (30%)
Support the Head of Treasury Operations on larger initiatives as the function scales
Contribute analysis, documentation, and execution support to new treasury infrastructure, reporting, or process builds
Ongoing
Run ad hoc data analysis (SQL, Excel) to answer operational and financial questions on the fly
Support downstream audit and reporting needs tied to settlement and reconciliation activity
Be available outside normal business hours in rare emergency situations (e.g., a failed settlement or bank-side issue)
What you'll learn:
This role is a front-row seat to the nuts and bolts of card issuing and payments infrastructure — network settlement mechanics, sponsor bank relationships, and the guts of how money actually moves through a modern fintech stack. You'll come out of this role with a depth of operational fintech knowledge that's hard to get anywhere else.
What you'll bring:
2–4 years of relevant experience in treasury operations, funds transfer/money movement operations, cash management, or a closely adjacent operational finance role
Experience with reconciliation and financial controls — you understand
why
the numbers need to tie out, not just how to make them tie out
Strong Excel and Google Sheets skills, including comfort with (or willingness to learn) Google Apps Script for automating recurring workflows
SQL proficiency for querying and validating data (we use Snowflake and Metabase); Python or other scripting is a plus, not a requirement
Working comprehension of accounting concepts and financial operations / money movement (ACH, wires, card settlement, or similar) — you should be knowledgeable about how transfers and reconciliation tie back to the books
Familiarity with Jira and Slack, or similar ticketing and collaboration tools, for tracking progress and coordinating across teams
Comfort shifting flexibly between fixed process workflows and operating in an agile enrivonment (sprints, tickets, iterative process improvement)
Interest in operating in a fast-moving startup/fintech environment — this isn't a traditional back-office treasury seat
The annual US salary range for this role is $80,000 - $110,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
This is a hybrid position. Candidates must be located within a commutable distance to our NYC office in Soho. We do not offer visa sponsorship or assistance.
Benefits for Full-Time US Employees:
Unlimited PTO
12-weeks fully paid parental leave
4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
Work From Anywhere: work from anywhere in the world 4-weeks each year
3% cashback on card purchases with your complimentary
Privacy.com
employee account
Health, vision, and dental insurance; HSA Contribution Match
401(k) match
Voluntary Life Insurance and STD/LTD
NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs.
In-office employees receive:
Commuter benefit
Catered lunch every Tuesday and Thursday
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Global Content Communications Senior Specialist
San Mateo, CA (Collab)
Role Overview
Within Global Content Communications, this role will help shape how PlayStation collaborates with game publishers and developers, and will take a prominent role in planning, creating, and managing content focused on third-party titles published on PlayStation. Our goal is to elevate our third-party partners and create the most engaging content for gamers around the world.
This role will identify and develop content opportunities around exciting upcoming games of all shapes and sizes working with Sony Interactive Entertainment's Global Developer and Publisher Relations team as well as external studios and publishers. Content types will include news articles on PlayStation.Blog, as well as gameplay videos and other socially optimized content for PlayStation social channels including Instagram, TikTok, and more. The ideal candidate will combine deep knowledge of the games industry with strong content-creation instincts, social media expertise, and an ability to build trusted relationships with internal teams and external partners.
The role will sit within Global Content Communications and partner closely with teams across Sony Interactive, including Global Communications, Global Third-Party Marketing, Third-Party Portfolio, and Games Account Management, as well as external game publishers and developers.
Job Responsibilities
Maintain deep knowledge of upcoming games, publisher plans, industry trends, and player interests to proactively identify promising content opportunities.
Proactively develop and pitch creative ideas for PlayStation Blog, social media, video, and other Sony Interactive-owned channels that give players new reasons to engage with upcoming games.
Shape content plans around major third-party game campaigns, identifying the moments, stories, and content most likely to resonate with PlayStation audiences globally.
Pitch and develop content opportunities including game reveals, new gameplay, developer interviews, hands-on coverage, original social content, and other creative storytelling.
Develop simple, scalable processes that help the team organize upcoming third-party campaigns and content opportunities.
Partner closely with Sony Interactive Third-Party Marketing, Games Account Management, and other internal teams to develop content opportunities for third-party games.
Work across Sony Interactive teams to connect third-party content opportunities with broader PlayStation priorities, including PlayStation Plus and PlayStation Store.
Develop content plans with Sony Interactive’s international social media teams in mind, identifying opportunities that can extend across markets and collaborating with regional teammates to support global campaigns.
Help publishers understand the value of partnering with PlayStation by sharing content performance, audience insights, and learnings from previous campaigns.
What We're Looking For
3-5 years of relevant experience in social media management and content creation, editorial content creation, corporate communications, content strategy, games marketing, or a related field.
Experience working in the video game industry is strongly preferred, given the need for this role to have deep and broad knowledge of the landscape. Candidates with a background in social media, editorial and content creation, communications, publisher relations, marketing, or third-party games will have the most relevant experience for this role. Candidates with relevant experience in entertainment, media, or other consumer-facing industries -- and a deep knowledge of games -- will also be considered.
Strong understanding of major social platforms and the types of content, formats, and storytelling approaches that resonate with their audiences.
Deep knowledge of the video game industry, including major publishers, developers, independent games, franchises, industry trends, and how games are communicated and marketed to players.
Strong editorial and creative instincts, with the ability to quickly identify what makes a game, announcement, asset, or developer story interesting to an audience.
Highly proactive and comfortable identifying and pursuing opportunities rather than waiting for assignments or incoming requests.
Experience working directly with external partners, with the confidence to pitch ideas, respond to opportunities, provide constructive feedback, and build trusted working relationships.
Experience developing content for global audiences and an understanding of how campaigns and creative ideas can be adapted or extended across international markets.
Strong organizational and project management skills, with the ability to manage multiple games, campaigns, deadlines, and stakeholders simultaneously.
Comfortable working creatively within constraints, including developing compelling content opportunities when assets, timing, or resources may be limited.
Excellent written and verbal communication skills, with the ability to clearly articulate ideas and build alignment across internal and external stakeholders.
Collaborative, curious, and comfortable working in a fast-moving environment where priorities and opportunities can change quickly.
Ability to use content performance and audience insights to inform future recommendations and demonstrate the value of content partnerships.
Requires familiarity with collaboration tools (Slack, Microsoft 365, and Google Workspace), while working knowledge of common content creation tools is a major plus (Adobe Creative Suite such as Premiere Pro and Photoshop).
Education: BS preferred -- ideally in related fields such as PR/Communication, Marketing, or Film -- but not necessarily required with a strong portfolio or relevant job experience.
The ideal candidate will possess one or more of the following additional specialized skills
Proficiency using Adobe Premiere Pro to edit video, including vertical video formats like TikTok and Instagram Reels.
Expertise with creating native TikTok content, including deep knowledge of trends, content creation, and related production experience.
Professional-grade photography skills, including product, event, and creative photography.
Experience using AI to automate and improve content-gathering processes.
Experience with community management strategy and community relations programs.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$119,700
—
$179,500 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
Mattermost is seeking a
Senior Technical Account Manager (TAM)
to serve as a trusted technical advisor to our
U.S. Federal and enterprise customers
. In this role, you will ensure the successful deployment, integration, and secure operation of the Mattermost platform in
mission-critical and high-security environments
.
You will combine expertise in
infrastructure, cybersecurity, and DevSecOps
with strong customer engagement and project leadership skills. As a strategic partner, you will bridge
engineering, product, and customer teams
, driving secure, compliant, and scalable implementations that enable organizations to collaborate with confidence.
An active U.S. government Secret or TS/SCI clearance is a significant advantage for this position.
We also welcome technically strong candidates who meet the eligibility requirements to obtain a clearance.
Key Responsibilities
Own Technical Customer Success
Serve as the primary technical advisor for strategic U.S. Federal and defense customers.
Build trusted relationships with technical leaders, system administrators, security teams, and executive stakeholders.
Drive successful onboarding, adoption, platform optimization, and long-term customer value.
Develop technical success plans aligned with customer missions, operational requirements, and business objectives.
Solve Complex Technical Challenges
Guide customers through deployments, upgrades, integrations, and troubleshooting across on-premises, cloud, hybrid, and air-gapped environments.
Work hands-on with Linux infrastructure, networking, containers, authentication systems, and deployment configurations.
Troubleshoot complex technical issues, partnering with Engineering and Support to drive resolution.
Help customers improve platform reliability, security, performance, and scalability.
Bring a Forward-Deployed Engineering Mindset
Work directly with customers, including on-site engagements when needed, to understand and address complex operational requirements.
Translate customer challenges into practical technical solutions, configurations, integrations, or automation.
Develop reusable scripts, technical playbooks, and deployment best practices.
Operate independently in complex environments while collaborating closely with internal technical teams.
Bring field insights and customer requirements back to Product and Engineering to influence platform improvements.
Drive Adoption and Customer Value
Identify opportunities to expand Mattermost adoption across teams, workflows, and mission-critical use cases.
Conduct technical reviews, health assessments, and proactive optimization sessions.
Help customers maximize their investment through platform integrations, workflow automation, and operational best practices.
Required Qualifications
Experience in a technical customer-facing role such as Technical Account Manager, Solutions Engineer, Customer Engineer, Technical Consultant, Support Engineer, or Forward Deployed Engineer.
Strong hands-on technical experience with Linux, networking, infrastructure troubleshooting, and enterprise software deployments.
Familiarity with containers, cloud infrastructure, or modern application deployment environments.
Ability to diagnose complex technical problems and collaborate across teams to deliver solutions.
Strong communication skills, including the ability to explain technical concepts to both engineering teams and business stakeholders.
Experience supporting enterprise, government, defense, or other complex customer environments.
A proactive, customer-focused mindset with a strong sense of ownership and accountability.
Eligibility to obtain and maintain a U.S. government security clearance, along with the ability to meet applicable U.S. export-control requirements.
What Will Set You Apart
Security Clearance and Federal Experience
Active Secret, Top Secret, or TS/SCI clearance — highly desirable and a significant advantage.
Experience supporting DoD, Intelligence Community, federal civilian agencies, or defense contractors.
Familiarity with secure or regulated environments, including FedRAMP, NIST 800-53, STIGs, and government security requirements.
Forward-Deployed and Technical Engineering Experience
Experience working directly within customer environments to deploy, integrate, troubleshoot, or customize technical solutions.
Hands-on experience with Docker, Kubernetes, CI/CD pipelines, and infrastructure automation.
Scripting or development experience using Python, Go, Bash, or similar languages.
Experience supporting disconnected, degraded, intermittent, or limited-bandwidth (DDIL) environments.
Experience integrating enterprise identity, monitoring, security, or DevSecOps systems.
Familiarity with mobile device management technologies such as Intune or Workspace ONE.
Why Join Mattermost?
Mission-critical impact:
Support organizations operating in some of the world's most demanding security environments.
Technical ownership:
Go beyond reactive support to influence customer architectures, deployment strategies, and platform adoption.
Direct engineering collaboration:
Work closely with Product and Engineering to solve meaningful technical challenges.
Growth opportunities:
Expand your expertise in secure infrastructure, federal technology, and forward-deployed engineering practices.
Remote-first flexibility:
Work remotely in the United States, with opportunities for direct customer engagement and on-site collaboration.
Target Salary Range:
$125,000 - $165,000 USD plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit
Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: SF or Remote (US/Canada)
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
We are looking for Render's first Forward Deployed Engineer to work hands-on with our most strategic customers. Our largest contracts and fastest-growing AI startups are scaling on Render, and this role provides them with a dedicated, concierge-level technical partnership. You will balance two motions: white-glove engagement with our top accounts, where you work closely with the customer's engineering team as a trusted technical partner, and scoped onboarding intensives that get high-growth startups confidently building on the platform. As the first FDE in our Field Engineering organization, you will define the playbook for this function, prove the model, and shape how it scales.
WHAT YOU'LL DO
- Work closely with Render's top accounts as their dedicated technical partner, providing concierge service across architecture reviews, migration planning, and hands-on delivery.
- Run scoped onboarding intensives for high-growth startups, from intake and success criteria through hands-on-keyboard execution.
- Lead the database side of customer engagements, including Postgres architecture, performance tuning, and complex data migrations from Heroku, AWS, and other cloud providers.
- Drive activation and expansion in strategic accounts: turn major credit grants into durable production adoption, surface expansion signals from your technical work, and partner with the account team to convert them into revenue.
- Own the ongoing technical relationship for your accounts: proactive architecture and health reviews, collaborative roadmap sessions, incident follow-up and RCA, and escalation point for hard technical problems, working closely with the account team.
- Build the FDE playbook: qualification criteria, engagement templates, success metrics, and reference architectures that make the program repeatable.
- Act as a high-signal feedback channel to product and engineering, translating customer friction into prioritized product input.
- Partner with Account Managers and Customer Engineers to ensure smooth handoffs after each engagement and durable long-term coverage.
WHAT WE'RE LOOKING FOR
- 8+ years in a hands-on, customer-facing engineering role: forward deployed, solutions, customer, or professional services engineering.
- Strong software engineering fundamentals; you can write production-quality code and work hands-on-keyboard inside a customer's codebase.
- Deep experience with cloud infrastructure: containers, CI/CD, networking, autoscaling, and running real workloads in production.
- Deep Postgres and database expertise: schema design, performance tuning, replication, and production data migrations. Our largest engagements consistently turn on this skill set.
- AI fluency: you work with AI tools daily to accelerate your own delivery, and you understand LLM application architectures well enough to guide the teams building them.
- Excellent communication with everyone from startup founders to enterprise platform teams, including executive-level conversations.
- Self-directed and comfortable with ambiguity; you can stand up a new function without an existing playbook.
- Commercial instincts: you understand how technical wins connect to expansion, renewal, and revenue.
NICE-TO-HAVES
- Migration experience from Heroku, AWS, or other clouds onto modern platforms.
- Hands-on experience shipping AI and LLM applications (RAG pipelines, agent frameworks, inference workloads); many of our fastest-growing accounts are AI-native.
- Prior experience as the first hire in a role or a founding member of a new program.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: New York City
Workplace: OnSite
About Pinecone:
Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io http://pinecone.io.
About the Team/Role:
This is intended to be an entry level role for new grads/early career professionals.
As an Associate Field Engineer, you'll work amongst our Customer Success and Solutions Engineering teams, building deep technical expertise and tooling to directly impact the core product and customer experience. You'll engage with technical stakeholders across the customer lifecycle, from helping prospects understand how Pinecone fits their architecture to guiding existing customers through implementation, optimization, and expansion. You'll collaborate closely with Sales, Product, and Engineering to scope solutions, troubleshoot complex issues, and surface customer insights that shape our product direction. Technical fluency, strong communication, intellectual curiosity, and an AI-first mindset are essential for this role.
Responsibilities:
- Serve as a technical point of contact for customers across their journey from evaluation to production, ensuring best practices and accelerating time-to-value.
- Deeply understand customer architectures, use cases, and requirements to influence our roadmap and devise solutions that unblock and advance their goals.
- Build resources to monitor customer health, proactively identifying opportunities to address risk and drive expansion.
- Troubleshoot issues and deliver high-quality technical support, developing a strong command of Pinecone's product and the broader AI/ML ecosystem.
- Build processes and capture knowledge to scale and automate support, success, and outreach initiatives.
- Partner with Sales on technical discovery, deliver product demonstrations, and contribute to proof-of-concept evaluations.
- Provide feedback and contribute as a developer to all elements of the customer experience—from tooling and integrations to documentation and internal workflows.
Requirements:
- BS in Computer Science or a related technical field or equivalent experience.
- Strong technical acumen with the ability to understand and explain APIs, cloud infrastructure, data pipelines, and enterprise software integrations.
- Ability to communicate complex technical concepts to both technical and non-technical audiences.
- Familiarity with the concepts of embeddings, similarity search, recommendation systems, and RAG.
- Thrives in a startup environment: resourceful, adaptable, and proactive in creating solutions.
- Proficiency in one or more popular programming languages (Python, JavaScript).
Bonus Points:
- Experience with Datadog or similar monitoring tools.
- Experience working with cloud platforms (AWS, GCP, Azure).
Perks & Benefits:
- Comprehensive health coverage including medical, dental, vision, and mental health resources
- 401(k) Plan
- Equity award
- Flexible time off
- Paid parental leave
- Annual Company Retreat
- WFH Equipment Stipend
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
УдалённоPoland; Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
УдалённоCanada; Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоLithuania; Bosnia & Herzogovina; Estonia; North Macedonia; Belgium; Andorra; Slovenia; Malta; Italy; Montenegro; France; Latvia; Albania; Czech Republic; Greece; Slovakia; Kosovo; Yerevan; Bulgaria; Moldova; Georgia; Bosnia and Herzegovina; Poland; Czechia; Croatia; Our tribe works primarily in the Eastern European Time Zone (EET - UTC+2/UTC+3); We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported
ОфисseniorBoston, MA; New York, NY
ОфисseniorBoston, MA; New York, NY
География найма не уточнена
ГибридNew York, NY
УдалённоRemote-US
seniorSalt Lake City, Utah, United States
seniorGreenwich, Connecticut, United States
seniorNew York, New York, United States
Work closely with teammates across time zones (primarily US/Canada, with close collaboration across EU and India-based colleagues on adjacent squads); Strong communication skills: ability to write clear technical documents, work autonomously, and collaborate across teams and time zones
New York, New York, United States; Candidates must be located within a commutable distance to our NYC office in Soho
seniorUnited States, San Mateo, CA
seniorUnited States; We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications; We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics
